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Job Description
Position/Program Information
DEPARTMENT OF MENTAL HEALTH
INTERDEPARTMENTAL TRANSFER OPPORTUNITY
RESTRICTED TO PERMANENT EMPLOYEES OF THE COUNTY OF LOS ANGELES
FILING PERIOD: OPEN UNTIL JANUARY 21, 2025 AT 5:00 PM.
THIS IS NOT A CIVIL SERVICE EXAMINATION
PATIENTS’ RIGHTS OFFICE
Mental Health Services Coordinator I or II
Patients’ Rights Office (PRO) provides advocacy to patients in LPS designated facilities and prepare the patients for their certification review hearings. Advocates investigate and respond to grievances/complaints about inpatient and outpatient mental health providers. The program is located at 510 S. Vermont Ave., Los Angeles, 90020. A 9/80 work schedule is available.
Essential Job Functions- Provide representation to mental health clients at Certification Review Hearings and Riese Medication Capacity Hearings.
- Gather and analyze information relevant to the hearings.
- Interview patient to represent them accurately.
- Inform patient of their rights while being detained involuntarily.
- Conduct investigations and provide a resolution of consumers' grievances from outpatient clinics, inpatient psychiatric hospitals and IMD facilities.
- Retrieve written and electronic medical notes and obtain data relevant to the investigation.
- Analyze potential solutions or improvements.
- Make determinations which consider potential risks.
- Serve as 'on duty' advocate, providing telephone coverage during work hours for handling complaints and responding to inquiries from consumers and their families.
Requirements
REQUIREMENTS:
Permanent County of Los Angeles employees currently holding the payroll title of Mental Health Services Coordinator I or II.
DESIREABLE QUALIFICATIONS:- Experience with Certification Review Hearings.
- Experience with investigation of grievances and complaints.
- Experience working in DMH or Legal Entity clinics.
Additional Information
Interested applicants who are currently holding the payroll title of Mental Health Services Coordinator I or II, are invited to submit their resume and copies of their last two (2) Performance Evaluations to:
Elisabeth Gildemontes, LCSW
MH Program Manager I
egildemontes@dmh.lacounty.gov
All materials submitted will be reviewed. Only the most qualified employees, based on the information submitted, will be contacted for an interview. Performance on the interview will determine the final selection.
Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check.
Deadline to apply is Tuesday, January 21, 2025
AN EQUAL OPPORTUNITY EMPLOYER
For detailed information, please click here
Closing Date/Time: 1/21/2025 5:00 PM Pacific -
ABOUT THE COMPANY
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Los Angeles County
Show moreStart Your Career with Los Angeles County
With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.
As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people's lives.
A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday.
A career path in the County is truly that – a path. Many of those in our County family begin and end their careers here in two very different places. You may start out as an Administrative Assistant in Public Works and find yourself a few years later as a Manager in the Department of Community and Senior Services. While many County employees remain on the same career path in one department for their entire careers, others move between departments or take advantage of training and other opportunities to find new careers within the County.
The path you take is up to you. As a Los Angeles County employee, the opportunities – and the possibilities - are limitless.
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Depending on the requirements of their department and position, some employees may have the option to craft a work schedule that accomplishes their mission, while providing flexibility, including 4/40 workweeks and other options.
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From the harbor at Marina del Rey to the forests of the Antelope Valley, big cities, small municipalities and rural communities – there are opportunities to work for the County wherever you roam and wherever you call home.
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The County encourages all employees to take advantage of the many training and development opportunities available.
Outstanding Benefits
The County offers its employees one of the strongest public-sector benefits packages in the nation.
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