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Job Description
Minimum Qualifications- Graduation with Bachelor’s degree from an accredited college or university with coursework in Business Administration or Public Administration and experience in an administrative or executive secretary capacity.
- Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:
None
Notes to Applicants
The office of Council Member-elect Mike Siegel is seeking a skilled and experienced Constituent Liaison.
Successful candidates will demonstrate:- Ability to provide excellent constituent service and work effectively with high-level elected officials, leaders of city department, consultants, community partners and other staff
- Creative and critical thinking skills
- Strong communication and writing skills
- Attention to detail
- Self-starter and eager to learn
- Strong commitment to collaboration and team work
Job responsibilities will include:- Respond to constituent phone calls, emails, online messages, mail, and concerns
- Act as liaison between Council office, city departments and constituents
- Facilitate the handling of time-sensitive requests
- Assess constituent calls for problems requiring policy action and makes recommendations to the Chief of Staff and Policy Team
- Monitor or prepare responses to management or Council requests for information
- Manage appointments, meeting requests, calendars and other day-to-day issues requiring facilitating the flow of information among various groups
- Additional office and outreach duties as needed
The following items are required to complete the application process:- Resume
- Cover Letter
Pay Range
$28.00 - $32.25
Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.
Hours will vary depending on operational needs. Some evenings/weekends may be required.
Job Close Date 01/09/2025 Type of Posting External Department Mayor and Council Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 301 W 2nd St, Austin, TX Preferred Qualifications- Experience multi-tasking in a fast-paced and deadline driven environment
- Skill in oral and written communication
- Experience maintaining calendars, coordinating staff events and meetings
- Proficiency with Microsoft Office Suite, specifically with Word, Excel, Outlook
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Assists in facilitating meetings, events and other activities for the district. Schedules appointments and travel accommodations and manages calendars. Prepares committee agendas in collaboration with elected official and City Manager’s Office. Works with peer departments on agenda process and posting. Organizes and maintains files related to office correspondence, reports and other pertinent data. Coordinates the logistics of speaking engagements, conference calls and various types of forums for City Council Members. Conducts research, compiles data, and performs data analysis. Prepares memos, letters and other documents such as notices or agenda for meetings. Facilitates the handling of time sensitive requests such as CAFs (Citizen Action Forms) and other confidential documents.
Responsibilities- Supervision and/or Leadership Exercised:- None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of applicable processes, techniques, and methods.
- Knowledge of City practice, policy and procedures.
- Skill in oral and written communication.
- Skill in using computers and related software applications.
- Skill in handling multiple tasks and prioritizing.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to manage conflicts and concerns.
- Ability to understand and communicate technical information.
- Ability to exercise discretion in confidential matters.
- Ability to recognize and recommend process improvement.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to establish and maintain effective working relationships with city employees and the public.
Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* This position requires graduation from an accredited four-year (4) college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these requirements?- Yes
- No
(Open Ended Question)
* Please describe why constituent services interests you.
(Open Ended Question)
Optional & Required Documents
Required Documents Cover Letter Resume Optional Documents -
ABOUT THE COMPANY
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City of Austin
Show moreThe City of Austin
This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.
Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.
The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.
Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.
There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.
City Government
The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.
The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.
The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.
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