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Job Description
Examples of Duties
Duties may include, but are not limited to the following:
- Enter data from a variety of documents to various data entry machines.
- Manually sort and batch documents according to various data entry procedures.
- Verify data entered by other operators.
- Perform general clerical work related to work assignments.
- Learn/Operate peripheral computer equipment.
- Assist with maintenance of the tape library.
- Assist/Perform warrant signing, forms separation and other large paper handling jobs.
- Participate and Train to/Monitor terminal activity and printing and tape mounts during peak workload times.
- Answer telephones and either take messages or forwards call to staff.
- Ensure confidentiality of the data entered material.
- Log incoming work and separates it into appropriate work groups.
- Collect, reviews and logs completed work.
- Assist/Check print runs for completeness/quality.
- Assist with reruns of misprinted or missing reports.
- Perform help desk activities.
- Check incoming work for completeness.
- Dispatch work to appropriate areas.
Minimum Qualifications
Computer Support Assistant I
Experience:
One (1) year of data entry operation experience.
OR
Education:
Successful completion of a data entry curriculum or training program.
Computer Support Assistant II
Experience:
One (1) year of experience performing duties comparable to a Computer Support Assistant I in Merced County.
Essential Functions
ESSENTIAL FUNCTIONS
- Frequent operation of personal computer and other modern office equipment.
- Communicate effectively with others in person, in writing, and over the telephone.
- Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
- Perform job duties under stressful conditions.
- Respond appropriately to situations.
- Maintain confidential information in accordance with legal standards and/or County regulations and/or departmental standards.
- Complete assignments on time and on budget.
- Provide outstanding customer service.
- Frequent sitting for extended periods.
- Occasional walking and climbing stairs.
- Driving, pushing/pulling and bending/squatting.
- Lifting - Frequently 5 pounds or less; occasionally 5 to 30 pounds.
- Constant use of overall visual capabilities.
- Frequent use of color perception, hand/eye coordination, reading and/or close up work.
- 0ccasional use of depth perception and peripheral vision.
- Normal dexterity with constant holding, frequent grasping, reaching, repetitive motion and writing.
- Constant hearing normal speech, hearing/talking on the telephone and in person.
- Occasional exposure indoor industrial conditions including heat/cold, dust, chemical residues, allergens, odors, and poor ventilation.
- Regular attendance is an essential function.
- Data entry machines and peripheral computer equipment.
- Date entry and computer operations.
- Office methods, practices and procedures.
- Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Work accurately with names, numbers, codes and symbols.
- Follow oral and written instructions.
- Apply data entry procedures.
- Read and write English at a level for successful job performance.
- Establish and maintain effective working relationship with others.
- Operate data entry machines at a rate of 8,000 keystrokes per hour with a high degree of accuracy.
HOLIDAYS & LEAVES
VACATION
10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours).
SICK LEAVE
0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.
HOLIDAYS
Twelve paid holidays annually plus two optional holidays.
BEREAVEMENT LEAVE
Five (5) regularly scheduled workdays.
INSURANCE
HEALTH INSURANCE
Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.- Anthem 500 EPO
- Anthem 1500 EPO
- Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA)
- Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA)
- County pays 100% of the premium for employees and 50% for dependent(s)
- County pays 100% of the premium for employees and 50% for dependent(s)
State Disability Insurance (SDI)
Merced County non-management employees are enrolled in the State Disability Insurance Program (SDI). Premiums for this insurance are paid by the employee. This insurance is administered solely by the State, who determines eligibility and payments. Benefit amounts are based on the quarter with the highest wages earned within the base period.
LIFE INSURANCE
County-paid Life and Accidental Death & Dismemberment Insurance- Represented Employees $10,000
Voluntary Term and Whole Life Insurance are available - premium paid by employee
RETIREMENT
DEFERRED COMPENSATION
The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable.
MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION
The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount.
EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS.
EMPLOYEE PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM (EAP)
Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services.
EMPLOYEE TICKETS, COUPONS, and DISCOUNTS
The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more.
THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.
For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682
Closing Date/Time: Continuous - Enter data from a variety of documents to various data entry machines.
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ABOUT THE COMPANY
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Merced County
Show moreMerced County, located in the heart of California's Central Valley, offers a unique blend of vibrant agricultural heritage and modern development. Known as the "Gateway to Yosemite," Merced County is surrounded by breathtaking natural beauty, including nearby national parks, lush farmlands, and scenic rivers. The county's strategic location provides easy access to major urban centers like San Francisco, Sacramento, and Fresno, making it an ideal hub for both business and leisure. With a diverse economy anchored by agriculture, education, healthcare, and manufacturing, Merced County offers ample opportunities for career growth and professional development. The presence of the University of California, Merced, further enhances the county's reputation as a center for innovation and research, attracting top talent and fostering a dynamic workforce.
In addition to its economic strengths, Merced County boasts a high quality of life with a strong sense of community. Residents enjoy affordable housing, a lower cost of living compared to many other parts of California, and a family-friendly environment with excellent schools and recreational facilities. The county's rich cultural heritage is celebrated through numerous festivals, farmers' markets, and community events, creating a welcoming atmosphere for newcomers. With its combination of economic opportunity, educational excellence, and a supportive community, Merced County is not just a great place to work but also a wonderful place to live and thrive.
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