Senior Employee Relations Analyst (CAM)

Description

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.

Under direction, the Senior Employee Relations Analyst performs advanced and responsible professional and technical duties in support of the Employee Relations Division, including but not limited to labor relations, employee relations, classification & compensation, Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) administration, and employee leaves of absence with City departments and outside agencies. The Senior Employee Relations Analyst provides complex professional staff assistance to management staff.

Candidates must possess at least four (4) years of progressively responsible human resources administration experience, of which includes at least two (2) years of employee and labor relations experience, and one (1) year of lead or supervisory experience, supplemented by a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, or a related field.

Essential Functions Include But Are Not Limited To

• Performs advanced and responsible professional and technical duties in support of the Employee Relations Division, including but not limited to labor relations, employee relations, classification & compensation, EEO/ADA, and employee leaves of absence.
• Recommends, develops, and implements City rules, programs, policies, and procedures; participates in related data research and statistical analysis; identifies resource needs and opportunities for improving service delivery methods and procedures; reviews findings with management staff; and implements improvements.
• Works with department managers to address employee relations matters, including employee complaints, allegations, and deficiencies; consults with managers and employees regarding the interpretation of personnel practices, policies, and procedures, including related laws and regulations; conducts investigations; implements discipline and termination procedures; and advises on grievance procedures.
• Conducts classification & compensation studies and position audits; prepares and revises job class specifications; ensures compliance with classification & compensation rules, regulations, practices, and procedures; assesses the City's position in the labor market; develops classification & compensation recommendations; prepares related reports and documentation; and identifies related trends.
• Participates in labor negotiations, union inquiries, and meet and confer activities by gathering and analyzing data, preparing findings reports, tracking and costing proposals, and recommending City positions; assists and participates in discussions and meetings between department managers, labor representatives, and employees to resolve issues; and interprets, implements, and assists in ensuring adherence with labor agreement provisions.
• Assists in the administration, investigation, and/or resolution of EEO complaints and ADA matters; and prepares related reports and documents.
• Assists in the City's leave of absence program; monitors leaves of absence; ensure Citywide consistency of program application; and ensures compliance with applicable rules, regulations, and policies.
• Assists in the administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; helps monitor expenditures; and recommends adjustments, as necessary.
• Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in the vendor selection processes; assists in the submission of reports required for City Council approval; and administers and tracks approved contracts.
• Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems.
• Selects, trains, motivates, and evaluates assigned personnel; provides and/or coordinates staff training; works with employees to correct deficiencies; and implements discipline and termination procedures.
• Provides information and assistance to City staff, the public, and outside agencies and organizations regarding Human Resources Department programs, rules, policies, and procedures.
• Provides complex professional staff assistance to management staff; participates on a variety of committees and boards; prepares staff reports and other correspondence; and presents data.
• May assist in the administration of Personnel Board proceedings and/or other professional boards and commissions.
• Performs other duties as assigned.

Minimum Qualifications

EXPERIENCE AND EDUCATION
Four (4) years of progressively responsible professional experience in human resources administration, including two (2) years of employee and labor relations experience and one (1) year of lead or supervisory experience, supplemented by a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, or a related field. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience, education, and training must provide the knowledge, skills, and abilities listed below.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: Public sector human resources administration; employee relations; labor relations; negotiation processes; progressive discipline; EEO and ADA administration; classification & compensation; leave administration; principles of supervision, training, and performance evaluation; municipal budgetary processes and controls; methods and techniques of research, statistical analysis, and applicable quantitative methods; municipal government administration; business letter writing and report preparation; office procedures, methods, and equipment, including computers and office software applications; pertinent federal, state, and local public sector labor and employment laws, codes, and regulations; and wage and salary administration.

Ability to: Perform advanced professional, technical, and analytical human resources and employee relations work; assist with and help facilitate labor negotiations; provide advice and counsel on grievance and disciplinary matters; select, supervise, train, and evaluate staff; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; maintain confidentiality of private or sensitive information; participate in the preparation and administration of assigned budgets; plan and organize work to meet changing priorities and deadlines; prepare clear and concise technical staff reports, correspondence, policies, procedures, and other written materials; conduct complex research projects; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; maintain appropriate and effective recordkeeping; operate office equipment, including computer equipment and office software applications; communicate tactfully, clearly, and concisely, both orally and in writing; and establish and maintain effective working relationships with department management, City employees, employee organizations, elected and appointed City officials, and the public.

SPECIAL REQUIREMENTS

Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification.

HIGHLY DESIRABLE

Possession of a Master’s degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, or a related field is highly desirable.

Possession of IPMA-HR Certified Professional (IPMA-CP) certification is highly desirable.

WORKING CONDITIONS

Environmental Conditions: Work is generally performed in a standard office setting. Occasional travel to different sites is required.

Physical Conditions: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, and walk; to lift and carry up to twenty (20) pounds; push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination, including the use of a computer keyboard; and to utilize sight, hearing, speaking, reading, writing, and math ability to exchange information.

Selection Process

All applicants are required to complete and submit an online City application form (including Supplemental Questionnaire) with Resume.

Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.

Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:

Writing Skills Examination ( Tentatively scheduled for Thursday, January 16, 2025 ) : (Qualifying) will evaluate the candidate's analytical and writing aptitude. The areas that will be evaluated may include: analytical thought process and proper English and grammar usage, clarity, conciseness, organization, content, and logical progression from one idea to the next. Candidates need a minimum passing score in order to continue in the selection process.

Oral Interview Examination (Tentatively scheduled for Wednes day, January 22, 2025 ) : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list.

Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list.

The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

This group is unrepresented, but the benefits mirror those of Administrative Management in the Santa Ana Management Association (SAMA).

Please visit the following website to view the summary of comprehensive benefits!

Summary of Benefits

(under CAM)

NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.

Closing Date/Time: 1/13/2025 11:59 PM Pacific

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• City of Santa Ana

• 714-647-5340

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