Coordinator, New Student and Family Programs (Student Services Professional II)

Position Summary

San Diego State University is seeking a dynamic and dedicated individual to join our team as the Coordinator for New Student and Family Programs. Under the guidance of the Assistant Dean of Students for Orientation, Transition, and Family Programs, this role is vital in creating a welcoming and engaging environment for new students and their families, integrating them into the vibrant SDSU community. The coordinator will be responsible for planning, organizing, and executing a variety of programs, including orientations, Welcome Week(s), Aztec Nights, Family Weekend, and more. In addition, this role supports the Coordinated Care Advising model on our campus by serving as a Coordinated Care Advisor for part of their role.

Key Responsibilities:

• Program Development and Execution: Plan and coordinate programs for new students and their families, fostering their integration into the SDSU community.
• Event Management: Oversee the organization and execution of orientations, Welcome Week(s), Aztec Nights, Family Weekend, parent and family meetings, and additional programs as assigned.
• Coordinated Care Advising: Serve as a Coordinated Care Advisor to first and second years to support their holistic development and success.
• Community Engagement: Act as a liaison between students, parents, families, faculty, staff, potential donors, and other community members, ensuring effective communication and engagement.
• Innovative Initiatives: Assist in developing new programs and initiatives that enhance the student and family experience at SDSU.
• Administrative Support: Provide support in various campus-wide programs, demonstrating excellent organizational and communication skills.

Qualifications:

• Proven ability to communicate effectively with students, parents, families, faculty, staff, and community members.
• Excellent written and oral communication skills, including public speaking.
• Proficiency in desktop publishing and word processing.
• Strong organizational skills, creativity, and a collaborative spirit.
• Ability to work evenings and weekends as required.

Attributes for Success:

• Organized and Detail-Oriented: Manage multiple responsibilities with precision and care.
• Innovative and Enthusiastic: Bring fresh ideas and energy to every project.
• Collaborative and Student-Oriented: Work well with others and prioritize the needs of students and their families.
• Motivated and Creative: Approach challenges with a positive and resourceful mindset.

Ready to make an impact at SDSU? We look forward to hearing from you!

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.
• Ability to work late hours, evenings and weekends.

Department Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence.

Division of Student Affairs and Campus Diversity

The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
• Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences;
• Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:

“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

The Office of New Student and Parent Programs (NSPP), under the Division of Student Affairs and Campus Diversity, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university.

The Office of New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. NSPP believes that SDSU parents and families are valuable partners in the transition and retention of their students.

The Office of New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives.

• Supports new SDSU students in their transition and retention to University life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals.
• Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University.
• Cultivates a philosophy of partnership with families of SDSU students through transition programs, such as Parent Orientation, New Student and Family Convocation and Family Weekend.
• Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board.
• Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition and retention initiatives.

For more information regarding the Student Affairs New Student & Parent Programs department, click here .

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

• Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models.
• Working knowledge of other student and academic affairs departments including Associated Students, Residential Education, Student Rights and Responsibilities, Educational Opportunity Programs, Outreach and Success, Counseling and Psychological Services, Career Services, Student Disability Services, International Student Center, Enrollment Services, and Office of the Registrar.
• Demonstrated ability to create programs that are responsive to a diverse and multicultural environment.
• Ability to develop and maintain cooperative working relationships with a variety of individuals with diverse priorities and motivations.
• Proven commitment to ethical and appropriate use of resources.
• A high degree of initiative, judgment and resourcefulness in carrying out assigned areas of responsibilities.
• Strong commitment to working as part of a team.
• Ability to work late hours, evenings and weekends.
• Experience advising, planning, organizing, and executing large scale events to welcome new students and parents in a university setting.
• Bilingual - ability to speak Spanish fluently is preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,841 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

CSU Classification Salary Range: $4,841 - $6,884 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on January 6, 2025. To receive full consideration, apply by January 5, 2025. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu .

Advertised: Dec 09 2024 Pacific Standard Time
Applications close:

Closing Date/Time:

• 

• San Diego State University

• 619-594-5200

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