Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description *THIS POSITION IS TEMPORARY (UP TO 40 HOURS) WITH LIMITED BENEFITS. (Please see Benefits tab for additional information.) No Qualified Candidate Pool (QCP) will be established. You will only be contacted if there is an interest from the hiring department.* Provides general office support to professional staff in various functions.
Examples of Duties- Provides office support, including performing receptionist duties and typing using personal computer or typewriter, as required
- Establishes and maintains office files and logs
- Answers telephone and directs calls to appropriate parties
- Gathers information at meetings and takes minutes if necessary
- Distributes information to the public and community groups regarding Metro projects and programs
- Coordinates presentations to community groups and assists with meeting arrangements and providing information
- Provides support to special projects
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Minimum QualificationsA combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education- High School Diploma or G.E.D. Certificate
ExperienceCertifications/Licenses/Special Requirements- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Preferred QualificationsPreferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are
not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
- Experience utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, Sharepoint) to create and maintain files and databases
- Experience providing administrative support in the public sector (city, county, or public transit agencies)
- Ability to read, write, and speak Spanish
Essential KnowledgeKnowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
- General office practices
- Correct English grammar, spelling, and punctuation
- Applicable business software applications
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
- Providing office support
- Preparing correspondence and simple reports
- Maintaining files and various records
- Interacting professionally with various levels of Metro employees and outside representatives
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
- Maintain confidentiality of materials and files
- Respond appropriately to inquiries and requests for information
- Identify problems and recommend solutions
- Learn and inform the public and community groups about all aspects of Metro projects and programs
- Work under close supervision
- Travel to offsite locations
- Read, write, speak, and understand English
Special ConditionsThe physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions- Typical office situation
- Close exposure to computer monitors and video screen
Physical Effort Required- Sitting at a desk or table
- Operate a telephone or other telecommunications device and communicate through the medium
- Type and use a keyboard and mouse to perform necessary computer-based functions
- Communicating through speech in the English language required
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro location:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered. *Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Closing Date/Time: 12/20/2024 5:00 PM Pacific