IT TECHNICIAN 4

State of Nevada
Carson City, Nevada United States  View Map
Posted: Dec 03, 2024
  • Salary: $56,689.20 - $83,666.16 PAY GRADE: 32 USD
  • Full Time
  • Information Technology and Communication Services
  • Job Description

    Announcement Number: 49770 Open to all qualified persons. Posted 12/02/2024 Close Date: 12/09/2024 Recruiter:
    DANIEL LABARBERA
    Email: d.labarbera@admin.nv.gov Applications accepted for another 7 Days 1 Hrs 28 Mins
    The Position

    Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.

    Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.

    This is a recruitment for an IT Tech 4 vacancy within the Client Services Unit of the Office of the Chief Information Officer. The position is based in Carson City and will be working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The OCIO Service Desk provides 24x7x365 support and the candidate must be willing to work various shifts that include nights and weekends and Holidays. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

    To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/

    To Qualify:

    In order to be qualified, you must meet the following requirements:
    Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following:
    Division of Human Resource Management: http://hr.nv.gov
    Public Employees Retirement System: http://www.nvpers.org
    Public Employees Benefits Program: https://pebp.nv.gov/
    More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
    REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here:
    Email Direct Inquiries or Correspondence to: Division of Human Resource Management
    Northern Nevada
    515 East Musser Street,
    First Floor
    Carson City, Nevada 89701-4204

  • ABOUT THE COMPANY

    • STATE OF NEVADA
    • STATE OF NEVADA

    The presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.

    European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.

    Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.

    The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.

       

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