Electrical System Controller Supervisor

Minimum Qualifications

• Graduation from an accredited high school or equivalent, plus four (4) years experience in a field related to electric system operations, of whichtwo (2) yearswere in a lead or supervisory capacity.
• Associates Degree focused on GIS , Power, and Computer Technology or other related field may substitute for one (1) year of experience.

Licenses or Certifications:

• NERC Operators Certification

Physical Requirements:
Light. Tasks performed with lightweight materials or using a force equal to lifting up to twenty pounds.

Notes to Applicants
Position Description:
The Electrical System Controller Supervisor is classified as Essential and will work for our Electric Service Delivery ( ESD ) Division. Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. The Electrical System Controller Supervisor position under Austin Energy will require a commitment to serve the public, ensures that actions meet public needs; aligns organizational objectives and practices with public interests. The core competencies for the Electrical System Controller Supervisor include: Customer Focus, Diversity and Inclusion, Ethics and Values, Functional/Technical Skills, Integrity and Trust, Listening, Organizing, Peer Relationships, Problem Solving and Time Management. This position requires a self-starter, solid work ethic, punctuality, peer to peer relationships, and conflict resolution and will be the first line of coaching for employees as it relates to work assignments and providing technical guidance.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
• Resumes will not be accepted and statements such as “see resume;” will not be accepted. You may use “N/A” for fields that are not applicable.
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• This position requires a criminal background investigation.

Work Schedule/Essential:

• This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.
• The top candidate who will be considered for employment in this position must comply with the following:

This position requires to work 7 days a week working a 12 hour rotating shift. Must be available to work days and nights, weekends, and/or holidays 24/7-365. Must have the ability to bend, lift, walk, and carry or using a force equal to lifting twenty (20) pounds.
Fair Labor Standards Act:

This position is classified as NON - EXEMPT .
Pay Range
$48.38 - $62.90

Hours
This position requires working a 12 hour rotating shift 7 days a week.

Additional hours are required to include weekends and holidays.

This position is classified as Essential.
Job Close Date 12/12/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Drive (SCC), Austin, TX Preferred Qualifications
Preferred Experience:

• Experience working with NERC reliability standards and how they affect the electric utility with Distribution and Transmission.
• Experience working in Austin Energy’s Control Room.
• Experience preparing and planning emergency action plans through Incident Command.
• Lead experience directly working with electric system operations.
• Supervisory experience directly working with electric system operations.
• Leadership skills in conflict management, employee development, developing others.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Analyzes controller actions to determine correctness of operation. Resolves customer complaints and problems. Ensure accurate and effective outage reporting to both internal and external customers. Interprets, explains, and enforces city practice, policy, and procedure. Assists in development and implementation of system operating procedures. Reviews and prepares daily, weekly, and monthly activity reports. Coordinates division/section activities with other division/sections/utilities. Resolves division/section conflicts with other division/sections. Responsible for monitoring, analyzing and troubleshooting system disturbances, determine methods to restore the electric power grid to pre-disturbance condition. Responsible to maintain working knowledge of the Emergency Action Plans including the Blackstart Plan, Load Shedding Procedures and Incident Command activation.

Responsibilities- Supervision and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of supervisory and management techniques.
• Knowledge of electric utility system restoration procedures.
• Knowledge of procedures and methods used in energy control center operations.
• Knowledge of City overhead and underground power transmission and distribution systems, inter-ties and
• critical areas.
• Knowledge of switching equipment procedures and regulations governing its operation.
• Skill in directing others in procedures designed to correct outages or safely reroute power.
• Skill in effective planning and scheduling of complex construction, maintenance and repair activities.
• Skill in solving problems during emergencies, related to, the transmission and distribution electric systems.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to quickly recognize and analyze irregular events.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Electrical System Controller Supervisor are: Graduation from an accredited high school or equivalent, plus four (4) years experience in a field related to electric system operations, of which two (2) years were in a lead or supervisory capacity. Associates Degree focused on GIS, Power, and Computer Technology or other related field may substitute for one (1) year of experience. Do you meets these requirements?

• Yes
• No

* Do you have a valid NERC Operators Certification?

• Yes
• No

* Can you meet the Physical Requirements? Light. Tasks performed with lightweight materials or using a force equal to lifting up to twenty (20) pounds.

• Yes
• No

* This position requires12 hour rotating shifts, day and night shifts, and weekends. Are you available to work these hours?

• Yes
• No

* This position is categorized as Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the aiport if they are scheduled to work and in some cases when they are not scheduled. Are you able and willing to work when called into work a shift as required?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* Do you have experience working in Austin Energy’s Control Room?

• Yes
• No

* Describe your experience working with NERC reliability standards & ERCOT reliability protocols and facilitating compliance with utility regulatory requirements.
(Open Ended Question)
* Describe your experience preparing and planning emergency action plans through Incident Command.
(Open Ended Question)
* Please describe your experience performing in a lead capacity within an electric system operation. Indicate in which positions listed on your application you were responsible for performing lead functions.
(Open Ended Question)
* Do you have experience as a supervisor in an electric system operation, which included a full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal? If yes, please state where, how many years and how many employees you have supervised. If no, state n/a.
(Open Ended Question)
* Describe your leadership skills in conflict management, employee development and developing others.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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