IT Infrastructure Architect

City of Austin, TX
Austin, Texas United States  View Map
Posted: Nov 08, 2024
  • Full Time
  • Architecture
  • Information Technology and Communication Services
  • Job Description

    Minimum Qualifications

    • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field.
    • Experience may substitute for education for up to four (4) years.
    • Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience.


    Licenses or Certifications:

    Valid Texas Driver’s License depending on assignment.
    Notes to Applicants

    POSITION OVERVIEW :

    The primary responsibility of this position is to provide support for the Aviation Enterprise System Support Team. Implement and integrate highly complex business systems including the design and architecture of system interfaces, configuration management, documentation, administration, monitoring, troubleshooting and maintain detailed plans for systems disaster recovery and testing. Plan and forecast budget needs for new hardware and software including the retirement of existing systems. Make independent decisions with significant impact for procurement of technical solutions in their focus area. Test, install and/or upgrade, and implement new software and/or hardware releases. Develop and/or implement and ensure the compliance of IT policies, standards and procedures.

    ASSESSMENT :

    A skills assessment will be required for this position.

    TRAVEL :

    If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

    APPLICATION INFORMATION :
    • A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
    • Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
    • The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
    • Resumes will not be used to qualify for the position and will not be used to recommend salary.
    • Supplemental information or changes to your application will not be accepted after the job posting closes.
    • The responses to the supplemental questions inquiring about experience should be reflected on your application.


    VETERAN :

    Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

    GOOD STANDING - DEPARTMENT / DIVISION POSTINGS :

    Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

    ESSENTIAL PERSONNEL :

    This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

    CRIMINAL HISTORY BACKGROUND CHECK :

    Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

    LANGUAGE :

    Must have the ability to read, write, and fluently speak in English.

    WORK HOURS :

    Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work

    DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS
    Pay Range
    $39.49 - $51.34
    Hours
    Core Hours:
    Monday - Friday
    8:00 a.m. - 5:00 p.m.
    3 days on-site with 2 remote days (Telework) after 90 days of employment.
    Hours may change depending on departmental needs.
    Work hours may include after-hours, holidays, and weekend work.
    Job Close Date 11/21/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport (AUS) Preferred Qualifications
    • Demonstrated experience in administering Windows System Server and Desktop Operating Systems.
    • Demonstrated experience administering System Center Configuration Manager ( SCCM ), including security and features patches.
    • Experience with Office 365, VMware.
    • Experience with enterprise change management, disaster recovery & backup processes and solutions.
    • Experience in recommending, implementing, and fully documenting IT architectures, processes & procedures, and projects.
    • Experience working in IT function of a 24/7 operation.
    • Ability to travel to more than one work location.
    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

    Develops the vision, strategy, conceptual and logical designs, roadmaps, and other architectural deliverables for the domain area (e.g., business, data, solutions, infrastructure, etc.) Defines the principles that guide technology decisions for the enterprise in their domain. Designs the implementation of a technical architecture based on business requirements and IT strategies, as well as rectify gaps and pain points within the current state. Works on high-level projects, ensuring processes align with the domain focused architectural strategy and business strategy Guides project team members in the implementation of the architecture Serves as the deepest technology expert in their respective domains and as such, are involved in or lead technology strategy, migration, integration and evolution of the technical infrastructure Collaborates closely with other architects and engineers to ensure alignment of domain architectures and activities with the broader enterprise architecture and strategy Leads and contributes to the domain technical and business discussions relative to future architecture direction. Analyzes the current technology environment to detect critical deficiencies and recommend solutions for improvement. Leads the evaluation and selection of technology and products, as well as the design of standard configurations for given domain. Leads and facilitates the domain’s architecture governance process based on Enterprise Architecture’s governance structure.

    Responsibilities- Supervision and/or Leadership Exercised:

    May provide leadership, work assignments, evaluation, training, and guidance to others.

    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    • Knowledge of leading architecture practices and critical architecture deliverables.
    • Knowledge of system development life cycle ( SDLC ) methodologies (e.g., waterfall, spiral, agile software development, rapid prototyping, incremental).
    • Knowledge and/or experience participating in architecture governance forums.
    • Knowledge and/or exposure to how information and technology has been applied to create value for an organization (regardless of industry). Preferably different types of technologies.
    • Knowledge of domain specific processes, procedures, critical supporting activities, and risks.
    • Knowledge of computer science, information technology standards and controls, and technology frameworks and trends.
    • Knowledge of architecture methodologies (e.g., SABSA , Zachman, TOGAF ) and modeling languages (such as UML and ArchiMate).
    • Knowledge and experience designing conceptual and logical design and translating work between different levels of abstraction.
    • Knowledge of various development languages (e.g., Java, Go, Python, JavaScript, HTML , CSS ).
    • Knowledge of various database technologies (e.g., MySQL, MongoDB, Oracle).
    • Ability to lead financial analysis, architecture evaluation, solutions delivery orchestration, project management, road mapping, risk management, interdependency management, agile methodologies, information security, cloud computing infrastructure, data architecture skills.
    • Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes.
    • Ability to quickly comprehend the functions, capabilities and financial impact of existing, new and emerging technologies that enable and drive new business designs and models.
    • Ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to work effectively with diverse stakeholders.
    • Ability to work effectively with different types of scenarios and challenges and to adapt within a variety of changing situations, while working with individuals and groups.
    • Ability to adjust approach based on internal and external dynamics, and an acute perception of the dimensions of business issues.
    • Ability to synthesize facts, theories, trends, inferences and key issues and/or themes in complex and variable situations and to recognize abstract patterns and relationships among apparently unrelated entities and situations.
    • Ability to leverage intellectual curiosity to inform solutions and innovate.
    • Ability to take responsibility for personal growth and acquire strategies for gaining new knowledge, behaviors and skills.
    • Ability to adhere to required compliance to all change management policies and procedures.
    • Ability to adhere to required compliance to all information security policies and procedures.


    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk
    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications?
    • Yes
    • No
    * Please describe your experience in administering Windows System Server and Desktop Operating Systems.
    (Open Ended Question)
    * Please describe your experience administering System Center Configuration Manager (SCCM), including security and features patches.
    (Open Ended Question)
    * Please describe your experience with Office 365 and VMware.
    (Open Ended Question)
    * Please describe your experience with enterprise change management, disaster recovery, and backup processes and solutions.
    (Open Ended Question)
    * Please describe your experience in recommending, implementing, and fully documenting IT architectures, processes & procedures, and projects.
    (Open Ended Question)
    * Please describe your experience working in IT function of a 24/7 operation.
    (Open Ended Question)
    * Do you have the ability to travel to multiple sites as part of the regular job duties?
    • Yes
    • No
    * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.
    • I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment
    * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
    (Open Ended Question)


    Optional & Required Documents

    Required Documents Optional Documents
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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