Employment and Training Advisor

CITY OF ATLANTA, GA
Atlanta, Georgia United States  View Map
Posted: Nov 07, 2024
  • Salary: $18.16 - $27.22 USD
  • Salary Top:27
  • Full Time
  • Education and Training
  • Human Resources and Personnel
  • Job Description

    Job Posting Open Until Filled

    Salary Range: $18.16 - $27.22

    ADOLES was created in January 2023 under Mayor Dickens’ administration with a vision to develop a robust workforce that will meet the needs of Atlanta’s expanding city and allow residents a pathway to move up the economic ladder. The department supports Labor and Innovation, Adult, Dislocated Worker, and Youth Employment Services. The Department partners with federal, state, and local governments, colleges, schools, and community and faith-based organizations to deliver comprehensive workforce development services. The department currently administers a portfolio of programs including federal programs including the Workforce Innovation and Opportunity Act and the American Rescue Plan Act. Talent Advisor is responsible for providing oversight to staff that coordinates the direct services to participants. Direct Services may include employment services and training services to WIOA participants in one or more of three categories (adult, dislocated worker, and youth). Under the direct supervision of the Talent Advisor Manager and in a team setting, this position is responsible for providing case management services to customers. Reports to the Employment and Training Manager and/or Workforce Services Executive Director.

    Major Duties and Responsibilities

    List the essential job duties that are specific to the position. These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. ]

    • Facilitates aptitude test and interest inventory to determine customers’ strengths and weaknesses.

    • Develops individualized customer service plans to ensure that their needs are addressed in a manner consistent with the policies and procedures.

    • Maintains a caseload of up to 150 files.

    • Make appropriate referrals of customers to agencies that will address the needs identified within their individualized customer service plans.

    • Intercedes on behalf of customers when appropriate and necessary.

    • Monitors the services provided to customers for quality and appropriateness.

    • Provides case management services to customers that remove employment barriers and facilitate the customers’ transition into employment.

    • Develops and maintains customer case records in a manner consistent with policies and procedures.

    • Ensures customer information is entered and updated in the Georgia Workforce System (GWS).

    • Participates in staff meetings to discuss the status of each customer.

    • Facilitates pre-employment and job readiness workshops.

    • Submits reports as required.

    • Assists the Site Supervisor as Primary Lead during their absence.

    • Tracks and report data that is necessary to promote service quality and efficiency.

    • Provides excellent customer service at all times.

    • Performs other duties as assigned

    Qualifications and Education Requirements

    Completion of course work with focus on public or business administration or related Human Services field equivalent to the academic requirements of a bachelor’s degree;

    Three years of progressively responsible work experience providing issues analyses and recommendations in a Career Advisor/Case Management field or related discipline; or an equivalent combination to education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
  • ABOUT THE COMPANY

    • City of Atlanta
    • City of Atlanta

    At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer.

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.