Accreditation Manager - DPR

Parks & Recreation

Accreditation Manager

Posting Expires: Open Until Filled

Salary Range: $60,000 - $85,000

Summary

The City of Atlanta Department of Parks and Recreation (DPR) is seeking a highly skilled Accreditation Manager to join our dynamic team within the Division of Data and Performance. The successful candidate will play a key role coordinating and leading projects as assigned by the Director of Data, Strategy & Innovation related to managing and maintaining the department’s Commission for Accreditation of Park and Recreation Agencies (CAPRA) accreditation through the Commission for Accreditation of Park and Recreation Agencies via the National Recreation and Parks Agency (NRPA). Responsibilities will include, coordinating cross-functional teams for completing CAPRA required tasks, document creation, facilitating annual document review to maintain updated evidence of compliance, completing all tasks required for annual CAPRA audits, maintaining a virtual library of documents, recording and maintaining a log of meeting minutes, agendas, and attendee lists for the entire department, ensuring CAPRA required tasks and projects are completed on schedule, evaluating parks and recreation service delivery, business planning, and instilling a daily “CAPRA Culture” mindset for DPR.

The ideal candidate is an excellent communicator, highly organized, enthusiastic about collaborating with cross-functional teams and process improvement, works well independently as well as on a team, and can influence without formal authority. This manager will apply proven communication skills, problem-solving skills, analytical skills, and knowledge of best practices to guide individual development and support the team on a variety of issues related to maintaining CAPRA accreditation for DPR.

Supervision Received

Reports to the Director of Data, Strategy, and Innovation in the Office of Administration, Strategy and Innovation with guidance from other offices in the Department. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

• Manages the department’s CAPRA accreditation, including overseeing the ongoing accreditation process.

• Assures compliance to maintain CAPRA accreditation, including developing policies and coordinating cross-functional teams within the Department to complete all CAPRA required tasks on schedule.

• Serves as the department’s liaison to the National Recreation and Park Association (NRPA) for all communications related to CAPRA accreditation.

• Updates and reviews all CAPRA standards required annually, including key standards selected for annual audit by CAPRA.

• Leads re-accreditation efforts to occur every five years, including scheduling project tasks and coordinating deliverables.

• Coordinates and supports matrix teams, providing resources and support to achieve CAPRA standards and support professional development.

• Manages project resource allocation and timelines to support priority work.

• Tracks project deliverables using appropriate tools to assure quality.

• Develops and supports implementation of internal project communication plan, including progress reports and learning opportunities.

• Provides ongoing analysis of agency procedures and policy development, strategic plan results, and performance metrics for DPR programs and services, including participation, revenue, and other related KPIs.

• Makes recommendations for new or revised operational goals.

• Provides information to Marketing and Outreach Manager to assist in the preparation of fund raising and grant applications as needed.

Leadership Provided

Serves as a resource or mentor to other employees. May lead or instruct less experienced workers in high level or technical jobs.

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

• Knowledge of recreational and cultural programming, services, and community relationships required to successfully deliver high-quality outcomes for parks and recreation.

• Ability to identify and describe a range of possible solutions for solving business challenges.

• Ability to use appropriate software tools to prepare reports and presentations.

• Ability to represent the department’s perspectives in collaborative efforts with external agencies or organizational

• Excellent written and verbal communication.

• Attention to detail and good problem-solving skills.

• Good interpersonal skills.

• Self-starter with ability to initiate projects and collaborate with diverse teams.

• Specialized knowledge of Microsoft Office Suite.

• Specialized knowledge of Adobe Acrobat.

• Specialized knowledge of Document Management Systems, including Google Drive.

• Experience with DocuSign.

Minimum Qualifications - Education and Experience

• Bachelor’s Degree in Parks and Recreation or a related field.
• Minimum of five years of progressive work experience in the Parks and Recreation industry (any combination of education, experience, and training equivalent to the stated requirement may be considered as an exception).
• Excellent project management skills with the ability to independently coordinate and lead multiple projects simultaneously with a focus on quality and project follow-through.
• Minimum two years' experience in supervision/administration of Recreational Services.
• Demonstrated knowledge of CAPRA accreditation management.

Preferred Education & Experience

• Experience in municipal parks or recreation and/or familiarity with basic local government operation.
• Project Management Professional (PMP), Agile, or related project management experience or certification.
• Six Sigma or related process improvement knowledge or certification.
• Facilitation Skills experience or certification.
• Experience with community and/or organizational engagement and facilitation.
• Experience with CAPRA accreditation process for a parks and recreation agency.
• Supervisory experience in managing contractors/consultants.

Licensures and Certifications

None required.

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Working conditions, mostly in an office environment

Light physical demand

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

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• City of Atlanta

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