Regional Manager of Facilities-Region 5

Title: Regional Manager of Facilities-Region 5

Pay Grade: Senior Management 1

Starting Pay:$105,858.26-$156,116.43/Yr.

Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth.

ORGANIZATIONAL PROFILE:

https://www.mass.gov/info-details/trial-court-facilities-management

Notes:

This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual.

Starting salary is based on applicant experience.

This positionwill have travelling.

In this position you will be overseeing Courts in the Boston, Massachusetts area.

The primary location for this position is Boston, MA.

This position isconsidered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early.

Notes:

Position Summary:Working within the Facilities Management Department of the Trial Court, a Regional Manager of Court Facilities is responsible for managing all personnel, operations, systems, maintenance, repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region. Managers of Court Facilities serve as the regional management designee of the Director of Facilities Management in accordance with Trial Court policies, procedures, approved guidelines, and fiscal protocols. The Regional Manager of Court Facilities is regularly engaged in the hiring, assignment, supervision, evaluation, discipline, and overall effective utilization of court facilities staff assigned to his/her region. Other duties include the regional supervision and evaluation of contracted personnel who are performing maintenance, repair, systems, and custodial work at facilities under the Department's management. The Manager of Court Facilities also serves as the immediate manager of all building supervisors’ positions in a region and regularly assigns and distributes staff and resources working within a defined court facilities region.

SUPERVISION RECEIVED: Receives general direction from the Director of Facilities Management of the Trial Court and his or her designee in performing duties in accordance with established guidelines.

Duties: • Manages all departmental personnel, operations, systems, maintenance, repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region;
• Implements procedures and schedules to ensure the efficient distribution of resources to all managed facilities;
• Sets goal and objectives, evaluates staff, and disciplines as appropriate all regionally assigned employees as necessary in accordance with Trial Court policies and in consultation with Director of Facilities Management and his or her designee;
• Collaborates with the Director of Facilities Management and his or her designee to establish departmental metrics in order to meet or exceed goals and objectives to create an environment of continuous improvement;
• Develops and implements new efficiencies and innovative approaches to improve courthouse cleanliness and staff performance;
• Maintains ongoing dialogue and communication with Trial Court union representatives and business agents in the region;
• Holds hearings on employee grievances and for employee misconduct, consistent with the collective bargaining agreement and the Personnel Policies and Procedures Manual;
• Participates in discussions related to collective bargaining and labor relations with the Director of Facilities Management, the Deputy Director, and members of the Human Resources Department;
• Meets regularly with the Director of Facilities Management and his or her designee, judges and other court officials to discuss maintenance and systems related issues and assists in the development of operational plans to respond to those issues and needs;
• Manages records and databases to track repair and maintenance projects that are completed, in process, or scheduled for the future;
• Prepares reports regularly on such projects to the Director and his or her designee as required;
• Ensures compliance within the region for all maintenance programs established by the Director and he or her designee that meet the long-term facility needs of the Trial Court;
• Complies with and works to improve departmental protocols established for inventory control and management, including regular inventory reporting;
• Participates in vendor and contractor selection review panels;
• Reviews all regional work performed by the maintenance trades and/or hired contractors for quality, budget and performance to schedule;
• Collaborates with the Court Capital Projects Department on new and existing construction, renovation, or other building improvement projects;
• Performs related duties as required.

Job Competencies:All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:
Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court.
Mission Understands, upholds, and communicates the Trial Court and Facilities Management Department missions.
Applied Knowledge Understands the various facility management methods, codes, and operational best practices.
Problem Solving Accurately assesses operational and staffing problems within the department and initiates corrective action.
Continuous Learning Demonstrates a commitment to continuously improve himself or herself through professional development.
Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Customer Service Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public.
Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.

Minimum Requirements: These are the minimum requirements necessary to apply for the position of Manager of Court Facilities:
• A Bachelor's degree from an accredited university or college; or an equivalent combination of education and experience in facilities management;
• A minimum of (5) five years of supervisory work experience in facilities management;
• Ability to assign, direct, supervise, evaluate and discipline as appropriate the conduct of a large staff involved in maintenance, systems operations, and custodial work;
• Ability to recommend and implement policies consistent with the Trial Court's mission and strategic plan; Knowledge of the Massachusetts State Building Code, Plumbing and Gas Code;
• An understanding and knowledge of building materials and building trades;
• Ability to plan and coordinate routine and long-range maintenance and long range capital projects;
• Ability to effectively manage operating budgets and to comply with established fiscal protocols;
• Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations;
• Working knowledge of and ability to use personal computers and related software such as MS Office to develop data bases and systems to record and track projects;
• Proven ability to maintain accurate records and to prepare all necessary reports;
• Ability to write and communicate in a professional manner;
• Ability to travel throughout the Commonwealth as necessary;
• Ability to effectively manage contracted services to ensure that all deliverables are provided and within the contracted scope of work;
• Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships; and
• Ability to collaborate with other Trial Court departments to identify areas for improvement and to provide Trial Court leadership with recommendations for enhancements.

Closing Date/Time: 2025-01-28

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• Massachusetts Trial Court

• 781-400-4083

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