-
Job Description
Description
The HR Process Improvement Coordinator will review Human Resource procedures, identify needed improvements, and
implement approved improvements to ensure accuracy, improve efficiency, reduce redundancy, increase both customer
and HR staff delight.
HIRING SALARY RANGE: $60,840 - $98,508 (Estimated Annual Salary)
OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY
Duties and Responsibilities
ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate importance of functions.)
*Develops strategies to strengthen relationships between HR and all County departments.
*Implements a process improvement program for HR processes including reviewing workflow processes developing contingency methods for providing services in case of unplanned circumstances.
*Interacts with stakeholders to identify needed process improvements, redundancies, deficiencies, and methods to improve both efficiency and stakeholder delight.
*Establishes standard operating procedures for departmental HR Reps providing resources to help HR Reps be successful such as organizing and leading periodic group meetings with HR Reps.
*Provides customer service as the departmental HR Rep liaison.
*Updates and creates forms and upgrades the use of digital processing.
*Identifies opportunities for auditing to ensure accuracy within Human Resources.
*Cooperates with implementation team to identify and implement improvements.
*Presents initiatives and trends to Department Heads and/or CHS Co Leadership team as appropriate.
*Performs other duties or assumes other responsibilities as apparent or assigned.
SUCCESS FACTORS:
*Take action in solving problems while exhibiting judgment and a systematic approach to decision making; identify the important dimensions of a problem, determine potential causes, obtain relevant information and specify alternate solutions that result in effectiveness.
*Create positive energy in both individuals and groups to build high morale and group commitments to goals and objectives.
*Embrace change and actively support all efforts to improve processes, increase cooperation, communication and collaboration between and among co-workers, departments, County officials, officials from other jurisdictions, the business community and the general public.
*Demonstrate sound time-management skills by effectively or efficiently delegating, organizing, prioritizing, and completing multiple assignments on or before the designated deadline.
*Safeguard confidential information and use it or disclose it only as expressly authorized or specifically required in the course of performing specific job duties.
*Contribute to overall County effectiveness by providing critical staff support to task forces and by participating, as necessary, in assisting all other teams.
*Utilize high level of conflict resolution skills with staff, community members, elected officials, and all stakeholders.
*Attentive to the County’s standards for customer service, accuracy, quality, efficiency and all County policies and procedures ensuring that all work performed meets those standards.
Minimum Qualifications
*Bachelor’s Degree in Accounting, Business, Human Resources or a related field preferred.
*Three (3) years or more of successful experience in Charleston County HR or as a departmental HR Rep within Charleston County preferred.
Knowledge, Skills and Abilities
Extensive knowledge of current HR systems: NeoGov, OnBase, One Solution, CORAL. Ability to quickly obtain expert status on additional systems.
*Human Resource Certifications from respected associations preferred.
*LEAN or other process improvement certification preferred or obtained within two years.
*Successful development and implementation of innovative process improvements.
*Working knowledge of the principles and practices of human resources as well as strong analytical, writing and communication skills.
*Ability to establish and maintain pleasant and effective working relationships with human resource staff, departmental HR Reps, Department Heads, County leadership and.
*Excellent knowledge of current County, state and federal codes, laws, ordinances, and policies relating to human resources.
Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to:- Health, Dental, Vision and Life Insurance
- Optional Life and Disability Insurance
- Optional Medical and Dependent Care Spending Accounts
- Annual and Sick Leave
- Fourteen (14) recognized Holidays
- South Carolina Retirement System (SCRS) State Retirement Plan
- Police Officers Retirement System (PORS - as applicable)
- Optional Deferred Compensation Program
- Longevity and Merit Pay Increases
- Optional Federal Credit Union Membership
- Leadership, Professional and Skill Development Training
- Employee Assistance Program
- Employee Well-being Program
-
ABOUT THE COMPANY
-
-
Charleston County Government
Show moreCharleston County Government has over 2500 employees working in more than 40 different departments across the County. Employees embody excellent customer service, trust, and commitment to the community. Our diverse team works hard to provide effective government services to the citizens. Excellent benefits and rewarding work make Charleston County a premier employer of choice. We look forward to you joining us.
Located in the beautiful and historical Lowcountry of South Carolina. Charleston County's rich blend of culture, economic activity, environmental beauty, and historic tapestry makes it one of the most distinguished counties in the nation. A recognized leader, Charleston County is a proud community that strives to protect both its historic treasures and its environment, while still keeping an eye toward future development.
-