Program Assistant

Description

THE COUNTY OF EL DORADO
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

HEALTH AND HUMAN SERVICES AGENCY The County of El Dorado , Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities.

SUBSTANCE USE DISORDER SERVICES (SUDS)
El Dorado County Behavioral Health- Substance Use Disorder Services provides a range of substance use treatment and recovery support services for El Dorado County Medi-Cal beneficiaries and low-income uninsured community members.

THE OPPORTUNITY

This support position works under the direction of a Program Coordinator or other professional or management staff member and provides generalized support and services for a variety of program areas. This class is distinguished from Program Coordinator in that the latter has supervisory and coordinative responsibility for a specific program.

The selected candidate will have the opportunity to:

• Receive and review program applications to determine eligibility and certifies clients for program services; counsel and advise applicants based on their needs and make appropriate referrals to other community services agencies as applicable.
• Issue program services certificates and vouchers and maintain records of such documentation and awards.
• Perform program implementation including the scheduling of trips, collection of fees, reservation of transportation, and the promotion and oversight of scheduled program activities.
• Provide information about resources, programs, service and entitlements, Medicare, medical and other programs which exist under Human Services.
• Provide basic counseling about aging, nutrition, and low-income concerns and assist clients with independent living and long-term care matters.
• Evaluate progress of program participants by assessing health, weight, hematocrit/hemoglobin measures and similar parameters.
• Maintain liaison with co-workers, community groups, government agencies and other entities to ensure maximum usefulness of programs.
• Maintain accurate files and records related to contacts with program participants.
• Perform publicity and community outreach for assigned programs; may speak to various groups; conduct group classes on various program topics.
• Perform various office support work such as typing and filing; maintain fiscal and statistical records related to programs; compile various reports.

THE IDEAL CANDIDATE

This position will work in the Substance Use Disorder Services Quality Management unit. It is the goal of this unit to ensure that County SUD treatment providers offer quality services to those in need of substance use disorder treatment. The unit provides the written authorizations required for clients to be placed in SUD treatment facilities. The unit also provides training and compliance monitoring to the providers and collects a large amount of data to ensure quality standards are being met. The Program Assistant position functions as a foundational source of support for all Quality Management activities. The ideal candidate for this position will be able understand rules and regulations governing state treatment authorization processes, able to use Excel and other computer programs to collect and track data, be a quick learner and able to collaborate effectively with community provider staff to achieve data collection and other goals. This position also provides back up to the office assistant and must be able to effectively answer phone calls and link the caller as needed to the appropriate staff.

A combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying; however, education may not solely substitute for the required experience.

Equivalent to possession of an Associate of Arts degree with major coursework in social services, psychology or a related field,

-and-

Experience:
One (1) year of experience in eligibility determination, counseling or intervention or in office sup port work which has included interpreting and explaining complex rules and regulations. Relevant experience may be substituted for the education on a year for year basis.

Other Requirements:

Specified positions may require possession of a valid driver's license.

Click here to view the minimum qualifications for Program Assistant, as well as the physical, environmental, and working conditions.

SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'.

If you have any questions regarding this recruitment, please contact Rachel Wallick in Human Resources at rachel.wallick@edcgov.us.

RECRUITMENT PROCESS
The Human Resources Department will screen all applications to identify qualified candidates . After screening , qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.

A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula.

Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.

For more information on the recruitment process, click here.

Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION
The County of El Dorado is recruiting applicants for Program Assistant. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months in Placerville, CA. An extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer.

• There is currently one (1) full-time vacancy in the Health and Human Services Agency, Behavioral Health SUDS Division, Located in Placerville, CA.

Click Here for Frequently Asked Questions .

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years.

Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing. A positive test may result in the revocation of an employment offer.

Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.

Escape the traffic and smog because El Dorado County is just:

• 40 miles to Downtown Sacramento
• 50 miles to Sacramento International Airport
• 129 miles to San Francisco

Here area few of the many activities and events available throughout El Dorado County:

• Hiking, Camping, Fishing, Boating, and Watersports
• Skiing and Snowboarding
• Live Music and Music Festivals
• Local Craft Breweries and Wineries
• El Dorado County Fair
• Placerville Speedway Races
• Farm to Fork Restaurants
• Small Business Shops

Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information.

CHECK OUT OUR VIDEO TO LEARN MORE!

The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs!

For your Health and Well-Being:

• Medical
  
• Dental
  
• Vision
  
• Flexible Spending Accounts - FSA & HSA
  
• Employee Assistance Program (EAP)
  
• Basic Life Insurance
  
• Long Term Disability (LTD)
  
• Discounts on gym memberships
  

For your Financial Future:

• CalPERS Retirement
  
• Deferred Compensation (457) Plans
  
• Optional Life Insurance
  

For your Work/Life Balance:

• Paid Holidays
  
• Floating Holidays
  
• Vacation and sick leave accruals
  

To learn more about the benefits offered by the County of El Dorado
please visit our website located here.

Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law.

Closing Date/Time: 11/7/2024 11:59 PM Pacific

• 

• County of El Dorado

• 530-621-5565

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