SENIOR DIVISION MANAGER (ICC)

POSITION OVERVIEW

Applications Will Be Accepted From: All Persons Interested
Division/ Section: IAH Integrated Coordination Center
Work Locaton: 4250 Will Clayton Parkway
Workdays & Hours: Seven days a week (including holidays), 24 Hours a day (three shifts)

PURPOSE OF DIVISION:
The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside operations, Security, Airport badging offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration (TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA) and other agencies ensuring the highest level of safety and security for our customers.

PURPOSE OF THE POSITION :
Under direction of the HAS Assistant Director for Integrated Coordination Centers (ICC), the Airport Duty Manager is assigned to the Bush Intercontinental Airport (IAH) ICC, to monitor and coordinate Operational, Security, Customer Service, Maintenance and Emergency Management activities at IAH Airport. Through collaborative interaction with Houston Airport System Staff, Houston Police Department (HPD), Transportation Security Administration (TSA) and other ICC partners, the Airport Duty Manager will ensure that Bush Intercontinental Airport is continuously safe, compliant, operationally effective, and customer service focused.

The responsibilities of this position include, but are not limited to:
Establish policies, procedures, and guidelines for the ICC facility, staff, and partners; Identify trends and forecast operational impacts to airport safety, efficiency and compliance; Provide leadership and decision-making to the ICC staff during daily operations, irregular operations and emergencies; Interface with federal, state, local and HAS authorities to maintain security compliance; Coordinate initial activation of Emergency Operations Center (EOC) in response to emergency events; Issue notifications to management, stakeholders, and the traveling public regarding airport status and incident updates; Monitor and support special events; Lead shift-briefings at the start of each shift for airport incidents, upcoming activities and other information with potential operational impacts or requiring awareness; Insure logs and records are completed and maintained; Ensures the ICC facility and technology is fully operational, up-to-date, and fulfills the requirements to meet program objectives.

WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

PHYSICAL SKILL:
Requires the ability to make simple gross motor responses within large tolerances.

PHYSICAL EFFORT:
The position is physically comfortable, the individual has discretion about walking, standing, etc.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS
Requires a Bachelor's Degree in Business Administration, Accounting, Engineering or a field related to activities of the division.

EXPERIENCE REQUIREMENTS
Eight years of progressive professional experience related to the activities of the division are required, with at least three of the years in a supervisory or managerial capacity.

A Master's Degree in Business Administration, Public Administration or a field related to the activities of the division may be substituted for two years of non-supervisory experience.

Directly related professional experience may be substituted for the education requirement on a year-for-year basis.

LICENSE/CERTIFICATION:

Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2-2).

Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances for working at an airport.

PREFERENCES

Preference shall be given to applicants with one or more years of experience in each of the following business units: Airport Management; Airside Operations, Landside Operations, Airport Security, Airport Maintenance, Airport Communications and Customer Service; Emergency Management and Law Enforcement.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION YES
YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade 30

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1852). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1852). (TTY 7-1-1)

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM .

EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 11/7/2024 11:59 PM Central

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• Houston Airport System

• 2812331839

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