COUNSELOR II

DESCRIPTION

The City of Long Beach, Department of Health and Human Services has an immediate opening for one (1) unclassified, at-will full-time Counselor II position to serve as a Housing Navigator in the Homeless Services Bureau. Reporting to a CalAIM Coordinator (Public Health Professional III), this position will provide housing search and retention services. This position is located at the Multi-Service Center, 1301 West 12th Street, Long Beach, CA 90813.

EXAMPLES OF DUTIES

• Provides housing search and placement services, as well as housing retention and stabilization services;

• Conducts participant intakes and assessments to evaluate participant’s housing and service needs;

• Develops individualized client care plans based on participant’s goals and assessment;

• Provides crisis intervention and de-escalation for participants in distress;

• Provides linkage and warm hand-offs for financial services and supportive services based on client assessments;

• Provides life-skills training, services, and resources for program participants;

• Maintains case records and required electronic documentation in the Homeless Management Information System;

• Participates in case conferencing and reviews cases with colleagues, partner agencies, and other supportive services;

• Works with participants, landlords/owners/property managers to address barriers to tenancy;

• Provides review and negotiation of lease terms and conditions, supporting participants with seeking and obtaining reasonable accommodation;

• Ensures lease standards and housing quality standards are met, facilitating habitability and housing quality inspections with housing authorities and partnering providers;

• Accompanies and transports participants to unit viewings, meetings with public housing authorities, in-home case management meetings, etc.;

• Engages and assists program participants with applying for permanent subsidy or low-income housing assistance programs;

• Establish relationships both new and ongoing with landlords;

• Regularly reviews housing leads and tracks outcomes on appropriate databases;

• Countywide travel may be required;

• Performs other related duties as required.

REQUIREMENTS TO FILE

MINIMUM REQUIREMENTS:

• High School Diploma, GED, or equivalent certification.
• Four years of experience providing direct client services in a public health, governmental, or nonprofit agency.
  • Academic degrees in Social Work, Public Health, Public Administration, or a closely related field may be substituted for required experience on a year-for-year basis. Copy of degree or transcripts denoting degree conferment required if qualifying with an academic degree. )
• Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months if out of state. DMV K4 driver license information report printout required during onboarding for California residents.)

Required documents, such as transcripts, degrees and/or certification, must be uploaded to the online application at time of filing. Any proofs submitted must contain either the applicant’s name or other identifying characteristic on the documentation. Degrees must indicate the field of study and conferral date on diploma or transcript. Candidates who possess degrees from college or university from outside the United States must attach proof of educational equivalency at he time of filing.

DESIRABLE QUALIFICATIONS:

• Bachelor’s Degree in Social Work, Public Health, Public Policy, Public Administration, or a closely related field. Copy of degree or transcripts denoting degree conferral required if qualifying for the position with an academic degree or academic credits.
• Experience providing intensive case management or supportive services to people experiencing homelessness.
• Experience working with the Homeless Management Information System (HMIS).
• Ability to work evenings, nights, weekends, and holidays.
• Bilingual skills (Khmer, Spanish, Tagalog, and/or Vietnamese).
• Lived experience with homelessness.

SUCCESSFUL CANDIDATE WILL DEMONSTRATE

• Ability to work independently and as part of a team, be flexible, and manage multiple assignments in a dynamic and fast-paced environment.
• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgement, and a proactive, problem-solving focused style.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to de-escalate and resolve conflicts independently and effectively.
• Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, Outlook, and PowerPoint).

SELECTION PROCEDURE

The application window will close at 11:59 PM PST, on Monday, November 4, 2024. To be considered, applicants must submit a resume, cover letter, and proof of education (copy of degree or transcripts) in PDF format.Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-7915.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov) .

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915.

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include:

• Medical and Dental Insurance

• Life Insurance

• Retirement Plan (P.E.R.S.)

• Paid Vacation, Personal Holidays and Sick Leave

• Deferred Compensation

• Credit Union Membership

• Free Bus Transportation (Long Beach Transit)

• Flexible Spending Accounts

• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

Closing Date/Time: 11/4/2024 11:59 PM Pacific

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• City of Long Beach

• 5625707057

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