Customer Service Representative I/II

Westminster, Colorado
Westminster, Colorado United States  View Map
Posted: Oct 21, 2024
  • Salary: $53,788.80 - $74,048.00 Annually USD
  • Full Time
  • Customer Service
  • Education and Training
  • Job Description

    CITY EQUITY STATEMENT
    The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job—someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.

    Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

    We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.

    The City of Westminster offers a comprehensive benefit package including:
    • Health and Dental
    • Flexible Spending
    • Pension/Retirement Plans
    • Term Life Insurance
    • Long-term Disability
    • Survivor Benefits
    • Wellness Program
    • Career Development Program
    • Tuition Reimbursement Program
    • Leave program that provides for vacation, holidays, sick leave, major illness, and on the job injury


    For a more detailed overview of our General Non Exempt employee benefit package:
    Benefit Package

    The City of Westminster does not participate in the Social Security system.In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

    401(a) Contribution Rates:
    Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
    Employer Contribution: 11.75%of your base pay.

    Employer Contribution Vesting Schedule
    • Less than 3 years - 0%
    • 3 years- 60%
    • 4 years - 80%
    • 5 plusyearsor age 55 or older when separating - 100%
    The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

    Closing Date/Time: 11/4/2024 8:30 AM Mountain
  • ABOUT THE COMPANY

    • City of Westminster, Colorado
    • City of Westminster, Colorado

    Welcome to employment with the City of Westminster, Colorado!

    Centrally located between Denver and Boulder, Colorado, on the US Highway 36 high-tech corridor, Westminster is a beautiful city designed for an exceptional quality of life. The community is a nationally recognized community with a reputation for innovation and progressive management in local government. Over 115,000 residents enjoy superb recreation amenities, beautiful neighborhoods, numerous entertainment and shopping opportunities. Westminster is 80% developed and maintains a goal to preserve 15% (3,300 acres) of its land area for natural open space.

    The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community. The City of Westminster offers a bonus of up to $1,500 per year depending on the employee's level of fluency in Spanish, Hmong, Laotian, and/or American Sign Language (ASL).

    The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Our core values are embodied in our SPIRIT (Service – Pride – Integrity – Responsibility – Innovation – Teamwork).

    The City of Westminster is a full-service city employing over 1,600 talented individuals in a variety of jobs. Our employees are committed to delivering the highest quality of service to the local community in areas of: 

    • Law Enforcement
    • Fire, Medical and Emergency Management
    • Parks, Open Space, Golf and Recreation
    • Library Services
    • Community Development, including City Planning and Engineering
    • Economic Development
    • Utilities Operations
    • Street Maintenance
    • Plus internal services including: Human Resources, City Management, City Attorney’s Office, Finance, Facilities Management and Fleet Management 

    The City of Westminster offers a comprehensive benefit package including: Health and Dental Insurance, General Leave that provides vacation, holidays, and illness leave, Flexible Spending, Pension/ Retirement Plans, Term Life Insurance, Long-term Disability, Survivor Benefits, Wellness Program, and Education and Training Reimbursement.

    You are welcome to apply online for any open City of Westminster position. Click on the appropriate job title for a detailed job announcement. Please note, that unless otherwise indicated, jobs close at 8:30 a.m. on the posted closing date. Applications can take from 20 to 30 minutes to complete, so please allow plenty of time for completion. Applications submitted after the job closing deadline cannot be accepted.

    Current City of Westminster employees may be eligible to apply for internal jobs when they are available.


    Business hours for City Hall, and several administrative offices are Monday through Friday 8:00 a.m. to 5:00 p.m. However, working schedules may vary depending on the needs of the operation.

    Show more

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.