Special Programs and Systems Coordinator (Student Services Professional III)

Cal State University (CSU) Fullerton
Fullerton, California 92831 United States  View Map
Posted: Oct 18, 2024
  • Education and Training
  • Information Technology and Communication Services
  • Job Description

    Job Title

    Special Programs and Systems Coordinator

    Classification

    Student Services Professional III

    AutoReqId

    536441

    Department

    Admissions

    Sub-Division

    Student Transitions

    Salary Range

    Classification Range $5,276 - $7,517 per month

    (Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,836 per month)

    Appointment Type

    Ongoing

    Time Base

    Full Time

    Work Schedule

    Monday - Friday, 8:00 AM - 5:00 PM; Schedule will vary according to department needs; occasional early morning, evening, and weekend hours.

    About CSUF

    Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

    Job Summary

    It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

    About the Position:

    The Office of Admissions is responsible for determining student eligibility for admission to the University, processes and evaluates applications and transcripts, determining residency status, and reviewing appeals for exception to University Policy. This is an exciting opportunity for technically savvy, helpful, resourceful individuals looking to take the next step to further their career in a dynamic field that is essential to the success of the University. We seek an exceptional individual to join our team as the Special Programs and Systems Coordinator (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

    Under general direction and reporting directly to the Senior Associate Director of Admissions, the Special Programs and Systems Coordinator serves to assist the university’s development, recruitment, and enrollment of a qualified student body by coordinating and implementing special programs in the CSUF Office of Admissions and leading the work of other Student Services Professionals (I and II) as it pertains to the Systems unit within the Office of Admissions. Work assignments require a high degree of sound decision making and judgment to coordinate students in the special programs being able to successfully navigate the admissions process. Evaluation of records for admission eligibility and credit toward undergraduate and graduate degrees; interpret and apply provisions of Title V of the California Education Code and University policies relating to admission; analyzes the academic records; determine eligibility for admission to the specialized program; and monitors the flow of applicant files throughout the admission process. This includes, but is not limited to, the Transfer Success Pathways/Transfer Planner Program, Disney Aspire, Bring Back Titans initiative and any new programs established via, but not limited to, a CSUF MOU, Chancellor’s Office, or legislature changes. The Special Programs and Systems Coordinator will review program enrollment and continuously verify student eligibility for program, follow-up when discrepancies arise, create and update communications and maintain interaction with enrollees. The position plays a key role in communicating with students, their families, counselors, and other supporters to provide timely information to eradicate confusion and assist in navigating the admission process. Interacts with various members of the University community including administrators, faculty, and staff. Facilitates presentations and workshops about the admission process or special program requirements. The Special Programs and Systems Coordinator may be required to work extended hours in peak times and/or weekends for special events as programming needs dictate. Other duties as assigned.

    Diversity Statement

    A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

    • What diversity means to you.

    • A description of your experiences with a diverse range of individuals.

    • A description of how issues of diversity have impacted you personally or professionally.

    Essential Qualifications

    Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

    Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Preferred Qualifications

    Experience in Admissions or Registrar’s Office at a public university. Master’s Degree in a related field is preferred. Knowledge of CSU admission requirements, policies and procedures preferred. Three or more years of experience working in Undergraduate Admissions, Outreach or College Advising. Strong knowledge of and experience with using PeopleSoft Student Administration system, Cal State Apply and OnBase.

    Special Working Conditions

    Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

    This position’s current work location is on campus. Must be willing to work flexible hours on occasion in order to participate in evening and weekend meetings and programs.

    Additional Information

    California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

    As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

    If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

    Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

    Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

    Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

    California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

    Advertised: Oct 10 2024 Pacific Daylight Time
    Applications close: Nov 21 2024 Pacific Standard Time

    Closing Date/Time:
  • ABOUT THE COMPANY

    • Cal State University (CSU) Fullerton
    • Cal State University (CSU) Fullerton

    Mission Statement

    Cal State Fullerton is one of the leading educational institutions in the State of California with the aim of providing career opportunities that help create an environment where a diverse and inclusive community can succeed and thrive. Our goal is to recruit and retain a high-quality and diverse university staff to support this mission and give back to the greater southern California community. Apply now for the chance to become part of the Titan family!

    General Information

    As one of the largest institutions in the CSU system, Cal State Fullerton stands on 240 acres in the heart of Southern California and boasts a population of over 40,000 students, staff, and faculty. Our thriving Titan community believes in the inclusivity of diverse perspectives, professional development, and commitment to student success within and beyond our institution.

    We’re proud to be a major force in the intellectual and cultural life of our region, our state and our nation, as well as a catalyst for economic and social mobility. Our excellent staff is proud to be contributing to our student’s success as they discover their purpose and build a Titan reputation.

    Consistently lauded as a top national university, we enable students to not only acquire knowledge, but also discover their purpose. Among other accolades, Cal State Fullerton is recognized for being a leading institution in graduating women, Hispanics, and underrepresented students in the nation. Our highly ranked programs, master faculty and proven track record of educational innovation have cemented our role as a respected, in-demand and go-to-leader far beyond the Southern California region.

    Values

    • People first, contributing to a community of belonging, accommodating to all backgrounds, focused on student success and well-being to improve campus life and activity;
    • Inclusion, embracing and welcoming diversity;
    • Integrity, with the aim of honesty and trustworthiness in all interactions;
    • Diligence, with careful and consistent effort;
    • Innovation, introducing original and creative thinking; and
    • Collaboration, creating better solutions together than we could alone

    Benefits/Perks

    Benefits Overview

    • An array of health plans that include prescription drug coverage
    • Your choice of dental plans
    • Vision coverage
    • Income protection benefits including life insurance and disability
    • Retirement plan through CalPERS
    • Tuition waiver for employees and dependents
    • FlexCash (in lieu of health/dental)
    • Employee Assistance Program

           For more information on employee health benefits, click here

    At-Home Software

    Our excellent Division of Information Technology offers a variety of software for active faculty and staff members at no cost. Here are a few examples software titles listed below are available for campus, home, or cloud use. Please click here for the full listing.

    • Adobe Creative Cloud
    • Microsoft Office 365
    • DropBox
    • LinkedIn Learning
    • Skype for Business
    • Zoom
    • Windows 10

    Student Recreation Center

    Come visit our renown recreation center, lauded as one of the most luxurious in the country! Our SRC's mission is to provide innovative and inclusive recreational opportunities to inspire the development and well-being of the campus community. Here are a few examples of what our facility offers.

    • Cardio fitness room
    • Multi-court gymnasium
    • Indoor jogging track
    • Multi-purpose activity rooms
    • 1,100 square foot rock wall for bouldering, top rope, and lead climbing
    • Outdoor pool

    Food Court

    Cal State Fullerton houses several different dining options for your convenience, including the following:

    • The Gastronome (Campus Cafeteria)
    • Starbucks
    • Panda Express
    • Baja Fresh
    • Various food trucks
    • Carl's Jr
    • Togos
    • Pieology

    Please click here to view and apply to all of your Cal State Fullerton career options!

    Show more

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