DIGITAL SYSTEMS TECHNICIAN

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Basic Function

Under moderate supervision, installs and maintains advanced computer systems including Local Area Networks (LANs), Wide Area Networks (WANs), and other data collection equipment.

Examples of Duties

• Installs and maintains complex network support equipment including routers, switches, hubs, fiber optics and other specialized LAN/WAN devices in addition to desktop computers and peripherals
• Resolves problems through configuration changes, hardware replacement or software installation
• Installs and relocates computers, printers, hubs, routers, switches and related equipment
• Performs computer upgrades involving memory, disk drives, and other input/output (I/O) devices
• Performs bench repair of CPU's, printers, badge readers, and other hardware devices
• Provides operating instructions and trains users in procedures for hardware and software use
• Utilizes call tracking database to log all trouble calls, work orders and work performed
• Creates and updates as-built drawings and other technical documentation
• Updates database inventory system during new installations and relocations
• Installs network cabling in walls, ceilings and conduit; installs patch panels, data plugs, jacks, and wall plates
• Suggests modifications to existing equipment and maintenance procedures
• Trains and oversees the work of Digital Technicians
• Leads employees by assigning work and providing training
• Contributes to ensuring that the EEO policies and programs of Metro are carried out

Minimum Qualifications

• Fours years' experience performing installation and maintenance of 10/100 Base-T networks employing a Microsoft operating systems
• Two years' full-time training or education in Computer Systems or Local Area Networks may be substituted for experience
• Must possess an A+ Certification and Network+ or similar certification in network systems (LAN/WAN)
• Valid California Class C driver's license

Essential Knowledge

Knowledge

• Advanced networking technologies including FDDI, IP, SMDS, ATM, Frame Relay, VPN, VDI, etc.
• Network cabling standards
• Networking equipment such as routers, switches, hubs, fiber-optics and related equipment
• Network Operating Systems including Windows NT
• TCP/IP, NetBEUI, IPX, PPP, PPTP, and other routing protocols
• Desktop computer hardware such as CPU's, memory, storage devices, printers, modems, scanners and other I/O devices
• Desktop operating system and application software including WindowsXP, Windows 7, MS Office, Outlook and other business application software
• Microcomputer and network security concepts including virus protection
• Digital logic and microprocessor theory
• Electronics including AC/DC fundamentals and familiarization with applicable test equipment
• Applicable local, state and federal laws, rules and regulations governing copyright laws and information systems for a public agency

Abilities

• Install and maintain advanced networking equipment and cabling
• Install and maintain desktop computer systems at both the hardware and software levels
• Interact professionally with various levels of Metro employees and outside representatives
• Express technical information in a clear and simple way
• Prepare, interpret and understand detailed software and hardware specifications and instructions
• Communicate effectively orally and in writing
• Work independently with minimum supervision
• Lift and move objects weighing up to 50 pounds
• Travel to offsite locations within a reasonable timeframe
• Read, write, speak, and understand English

Special Conditions

• Must provide own tools of the trade
• Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required
• Must be able to respond to emergencies 24 hours a day, 7 days a week
  
  (SA)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Closing Date/Time: 10/18/2024 5:00 PM Pacific

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• Los Angeles County Metropolitan Transportation Authority - LA Metro

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