Job Description
Hourly rate: $24.22
Position posted until filled
General Description and Classification Standards
Assists the public in obtaining and maintaining proper licenses and permits required of the various businesses operating within City limits. Duties include, but are not limited to: assisting the public in opening new businesses; generating additional sources of revenue; serving as an asset to the Atlanta Police Department (APD) by assuring the quality of life for Atlanta citizens through enforcement of the city ordinance.
Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for the completion of assigned tasks.
Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Inspects business in the City of Atlanta for compliance to City codes. Issues citations to businesses found to be in violation of the city ordinances; locates new businesses which may not be aware of the need for a license or permit and informs them about the process and steps needed to be in compliance. Arrests and detains (with the aid of a sworn APD officer) business owners and individuals found to be in contempt and who choose to ignore the statutes of the city ordinance. Investigates complaints which require detailed knowledge of the city ordinance, locating files (if available) of a particular location and assesses any additional documentation/arrest citations which may aid with the investigation. Investigates locations prior to enforcement by entering a location undercover and provides firsthand knowledge of a particular violation. Researches city ordinances and other available sources for information needed to provide detailed understanding of a particular business. Confers with individual attorneys who sometimes have knowledge of timely rulings on state statutes. Attends to complaints from citizens whose lives and businesses are often impacted by individuals who choose not to adhere to the Atlanta City Code, via telephone or site visit. Testifies in court to address violators of Atlanta's City Ordinance, usually through subpoena. Represents City's and APD's interests. Prepares best available presentation. Addresses questions from defense attorneys. Completes reports for arrest citations issued. Decision Making Applies organizational policies. Follows standardized procedures and written instructions to accomplish assigned tasks. Responsible for interpreting Atlanta City Ordinance and enforcing code violations. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc.
Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: government laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules and the democratic political process; public safety and security, relevant equipment, policies, procedures and strategies to promote effective local, state or national security operations for the protection of people, data, property and institutions; principles and processes for providing customer and personal services (includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction). Skill in: active listening and giving full attention to what people are saying, taking time to understand the points being made, asking appropriate questions and not interrupting at inappropriate times; critical thinking and using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; quality control analysis and conducting tests and inspections of products, services or processes to evaluate quality or performance. Ability to: recognize when there is a problem or will likely become a problem; listen and understand information and ideas presented through spoken words and sentences; apply general rules to specific problems to produce understandable answers; combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events); arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g. patterns of numbers, letters, words, pictures, mathematical operations); identify or detect a known pattern (a figure, object, word or sound) that is hidden in other distracting material.
Minimum Qualifications Education and Experience
High school diploma or general equivalency diploma (GED) Two years of related work experience (or equivalent combination of experience and training) required.
Preferred Education & Experience Associate's degree or equivalent two-year degree in business administration or related field; and three to five years of directly related work experience or equivalent combination of education and training in the administration of public regulatory programs.
Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.