OFFICE SUPPORT ASSISTANT (TEMPORARY SERVICES REGISTRY PROGRAM)

Position/Program Information

EXAM NUMBER
R1137D-R

FIRST DAY OF FILING
Tuesday, March 1, 2022 at 8:00 a.m. (PT)

This announcement is being reposted to update the hourly rate .

This examination will remain open until the needs of the service

are met and is subject to closure without prior notice.

TYPE OF RECRUITMENT
Open Competitive Job Opportunity

FILING TYPE
Open Continuous

SALARY

$18.72 hourly
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, child protection, property assessment, public health protection, water conservation, public social services, cultural activities and many more.

TEMPORARY SERVICES REGISTRY PROGRAM:
The Temporary Services Registry Program supports the Board of Supervisor's recently enacted Local and Target Worker Hire Policy. This policy utilizes local residents served and tracked by the Workforce Innovation and Opportunity Act and Workforce Development Board Programs. This includes, but is not limited to, Veterans and their families, current or former foster youth, people experiencing homelessness, low-income, those with history of involvement with the Criminal Justice System and those without a high school diploma or GED.

Registry employees will be used to assist County Departments with clerical and office support during workload peaks, or when a County department has a need for additional support. The length of an assignment can vary. Program participation is limited up to two years.

Essential Job Functions

What will I do as an Office Support Assistant?

• Process requests for supplies, service orders, invoices, timesheets and routine reports annually or by utilizing electronic systems.
  
• Maintain a variety of documents, records and logs by sorting, filing, photocopying, searching, verifying, and tracking information.
  
• Provide information and referral by answering routine questions and/or routes inquiries to appropriate office.
  
• Perform data entry to update and record statistical information.
  
• Perform mathematical computations including adding, subtracting, multiplying and dividing accurately.
  
• Maintain inventory and prepares supply requisitions as needed.
  
• Arrange for meetings by coordinating calendars, distributing agenda material and reserving conference rooms.
  
• Operate office equipment, such as: computer, 10-key adding machine, typewriter, facsimile machine, photocopier, postage meter, etc.
  

Requirements

SELECTION REQUIREMENTS:
A certificate* of completion from the Department of Mental Health's South Bay Mental Health Center, Department of Public Social Services', Los Angeles County Office of Education (LACOE)’sor the Department of Workforce Development, Aging and Community Services' Los Angeles County Job Services' Job or Work Readiness Training Programs, or Department of Economic Opportunity's Careers for a Cause Program**.

LICENSE REQUIRED:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS II - LIGHT:
Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.
SPECIAL REQUIREMENT INFORMATION:
*In order to meet the Selection Requirements, you MUST attach a certificate of completion at the time of filing or within ten (10) calendar days of filing your application online.
**A Los Angeles County Job Services' Job or Work Readiness Training Program Certificate of Completion is obtained by completing a Department of Public Social Services GAIN or GROW Job Readiness Programs (i.e. GAIN Job Club, GAIN Flex Job Club, GAIN Job Search activity, GROW Job Readiness Training, GROW JOB Readiness Training for Youth, GROW Career Opportunities Resources or Employment, GROW Pathways to Success, GROW Cell-Ed Training, or Blueprint for Workplace Success Program), Department of Mental Health's South Bay Mental Health Center (i.e. Service Area (SA) - 4 Peer Resources Center Work Readiness Trainee), Department of Workforce Development, Aging and Community Services' Job or Work Readiness Training Program's Work Readiness Training Program), Department of Economic Opportunity (i.e. Careers for a Cause Program, America's Job Center of California (AJCC)) and/or Los Angeles County Office of Education (LACOE)’s Job or Work Readiness Training Program.

Additional Information

EXAMINATION CONTENT:
This examination will consist of a multiple-choice and/or simulation assessment weighted 100%, that will assess:

• Learning Potential
• Responsibility
• Customer Focus

MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Applicants must meet the Selection Requirements and receive a passing score of 70% or higher on the examination in order to be placed on the Eligible Register.

Please Note:
Test Invitation Letters and other correspondence will be sent electronically to the e-mail address provided on the application. It is important that applicants provide a valid e-mail address. Please add kmacaranas@hr.lacounty.gov , CLovell@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your e-mail address book and/or list of approved senders to prevent e-mail notifications from being filtered as SPAM/JUNK mail.

All notices will be sent electronically to your e-mail address .

TRANSFER OF TEST COMPONENTS:

• Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination.
• This examination contains test components that may be used in the future for new examinations and your test scores may be transferred.

Test scores cannot be given over the telephone.

TEST PREPARATION:

Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary.

• An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
  

• Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests

Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare.

ELIGIBILITY INFORMATION:
The names of candidates receiving a passing grade in the examination will be placed on the eligible register for a period of six (6) months from the date the list is created.

VACANCY INFORMATION:
The Eligible Register resulting from this examination will be used to fill vacancies throughout the County of Los Angeles.

AVAILABLE SHIFT:
Any

APPLICATION AND FILING INFORMATION:
Applications must be submitted online only. We will begin receiving applications on March 1, 2022 at 8:00 a.m. (PT). until needs of the service are met. All applications must be received before 5 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted.

Plan to submit your online application well in advance of the 5 p.m. (PT) deadline on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Any additional documents, IF ANY , must be received at the time of filing or within ten (10) calendar days from application submission.

Apply online by clicking the green "Apply" button at the top right of this posting. You can also track the status of your application using this website.

Fill out your application completely including the required Supplemental Questions detailing experience relating to the Selection Requirements. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected.

In order to receive credit for holding a Certificate of Completion of the Department of Public Social Services' or the Department of Workforce Development, Aging and Community Services' Los Angeles County Job Services' Job or Work Readiness Training Programs (please refer to the Selection Requirements and Special Requirement Information sections for more information), you must attach a legible copy of the certificate at the time of filing or within ten (10) calendar days of filing your application online.

Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

SOCIAL SECURITY NUMBER:
We need for you to use your own social security number during filing to ensure your application is processed accurately. Federal law requires that all employed persons have a social security number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
Computers are available at public libraries throughout Los Angeles County.

Please use the following link to locate a Los Angeles County Public Library near you: http://www.colapublib.org/libs/
Please use the following link to locate a Department of Workforce Development, Aging and Community Services community center near you: https://workforce.lacounty.gov/service-locator/ .
NO SHARING OF USER ID AND PASSWORD:
We want you to have your own user ID and password. Using a family member or friend's account may erase an applicant's original application record.

COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Fair Chance Initiative
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

TESTING ACCOMMODATION:
If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process.

California Relay Services Phone: (800) 735-2922
Teletype: (800) 735-2929
Testing Accommodation Email: TestingAccommodations@hr.lacounty.gov

Program Contact Name: TempLA
Program Contact Phone: (213) 974-2382
Program Contact Email: TempLA@hr.lacounty.gov

Department Contact Name: Kathleen Macaranas
Department Contact Phone: (213) 433-3637
Department Contact Email: kmacaranas@hr.lacounty.gov

For detailed information, please click here

• 

• Los Angeles County

• (800) 970-5478

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