Temporary Police Dispatcher

Cal State University (CSU) Fresno
Fresno, California 93740 United States  View Map
Posted: Jul 14, 2024
  • Public Safety
  • Other
  • Job Description

    Police Dispatcher
    (Police Dispatcher I)

    This is an On-Call, Part-Time, Intermittent, Hourly, Temporary Position

    Compensation and Benefits

    Anticipated Hiring Hourly Range: $24.50 - $34.58 per hour depending on years of experience.
    • This part-time, on-call, hourly, intermittent position is temporary and expected to end on or before 1 year from date of hire. Extension of this assignment is contingent upon sufficient additional funding and satisfactory performance.

    Multiple positions may be filled from this recruitment.

    Benefit Information:
    • PST Retirement - Employee contributes 7.5% toward retirement.
    • Sick - Accrue 8 hours for every 160 hours worked.
    • Vacation - Accrues 6.67 hours for every 160 hours worked.
    • Medicare - Employees contribution is 1.45%.
    • Personal Holiday - Pro-rated based on the hours worked in the month the personal holiday is taken.
    • Not eligible for fee waiver benefits.

    Pay
    • Hourly rate only valid for temporary, hourly, intermittent appointment.
    • Eligible for shift differential pay.
    • Cannot exceed 1000 hours in any given fiscal year.


    Job Summary

    The Police Dispatcher is a specialized classification within the Fresno State Police Department. The Police Dispatcher provides essential dispatch communications. Dispatchers are responsible for maintaining effective and efficient communications between the dispatch center, campus police officers, non-sworn department personnel, other university departments and personnel, outside emergency and law enforcement agencies, and the public. The Police Dispatcher also plays a vital role in records maintenance.

    Key Qualifications
    • Knowledge of current office methods, practices, and procedures.
    • Working knowledge of public safety-related agencies and the respective communication protocols.
    • Ability to:
      • Learn the use of applicable automated dispatch and law enforcement systems and databases.
      • Effectively use a phonetic alphabet.
      • Provide clear and concise verbal directions quickly and accurately.
      • Apply effective listening, writing and oral skill and competence in interpreting and communicating procedures, policies, information, ideas, and instructions.
      • Transfer information accurately, both verbally and in writing.
      • Follow oral and written instructions.
      • Use standard office automation software including word processing, email, and related software applications.
      • Handle a wide range of interpersonal interactions effectively.
      • Maintain composure in highly stressful situations or when dealing with difficult individuals.
      • Maintain the confidentiality of sensitive information.
      • Work effectively with faculty, students, and the general public staff from diverse ethnic, cultural and socioeconomic backgrounds.
      • Work day, night, and weekend shifts.
      • Willingness and ability to work overtime for shift coverage and events as needed.
      • A history of regular attendance and positive performance evaluations.
      • Must have completed the Police Officers Standards and Training (POST) Dispatcher Course.
      • Must successfully pass a POST Dispatcher Background Check.
      • Must have a working knowledge of legal codes, requirements, and procedures for receiving complaints and calls for service, as well as dispatching officers and other public safety staff appropriately


    To view the full list of qualifications and job responsibilities, please click the Position Description button above.

    Education and Experience
    • High School Diploma or equivalent.
    • Must have completed the Police Officers Standards and Training (POST) Dispatcher Course.
    • One (1) year of dispatching experience in a law enforcement or comparable agency within the last five (5) years.
      • Preferred Skills:
        • Three (3) years of dispatching experience in a law enforcement or comparable agency within the last ten years.


    Department Summary

    The Fresno State Police Department is operational 24 hours a day, year-round, to provide assistance and to serve the campus community. We are comprised of two operational areas: Patrol Operations is responsible for the department's law enforcement functions. Traffic Operations is responsible for the department's parking and traffic management functions. Fresno State Police Department's 27 sworn officers have full peace officer powers in the state of California. Fresno State Police Department employs 16 Community Service Specialists, 7 dispatchers, and 5 administrative support staff members. Per statute, Education Code Section 89560, the department’s primary jurisdiction is university property and one mile beyond the campus property.

    Application Instructions

    Applications will be reviewed on an on-going basis.

    Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.

    Fresno State

    California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

    Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

    Equal Employment Opportunity Information

    California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

    Vaccination Interim Policy

    Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu .

    Supplemental Information

    Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

    The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

    Fresno State is a tobacco-free, smoke-free and vapor-free campus.

    Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

    Advertised: Sep 22 2023 Pacific Daylight Time
    Applications close:

    Closing Date/Time:
  • ABOUT THE COMPANY

    • Cal State University (CSU) Fresno
    • Cal State University (CSU) Fresno

    Over 100 years of excellence

    Fresno State has roots dating back to 1911, when the doors of the Fresno State Normal School opened to 150 hopeful students. Today, the student population is about 25,000 and the University has garnered national attention for its rise in prestigious college rankings.

    With majors in 70 bachelor’s, 44 master’s and three doctoral subject areas, Fresno State has come a long way from its modest beginning.

    To date, more than 180,000 alumni have migrated to every state in the nation and across the globe. They are prominent leaders, innovators and critical thinkers in every industry, transforming our region and communities across the world.

    Our commitment to the region

    Nestled in the center of California, in one of the richest agricultural valleys on the planet and one of the most culturally-diverse regions in the country, Fresno State is a place where students grow from high-impact practices and unique community partnerships.

    This is a fertile place to boldly equip and empower our students for success. And the success of our students – the next generation of leaders in our region and beyond – is of utmost importance.

    Our community ties are strong because we believe this region can thrive when the community and University work as one. That’s why we show our commitment to the community through providing millions of hours of service, partnering with local organizations and spreading Fresno State pride across the Valley.

     

     
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