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  • Assistant Director, Technology Support

    Oklahoma County, Oklahoma United States Oklahoma State Department of Health Full Time Jan 06, 2026
    Oklahoma State Department of Health Employer:

    Oklahoma State Department of Health

    Choosing a career in public health will put you on the pathway to making things better for your community, your neighbor, your family, and yourself...and receive competitive pay and great benefits!   The Oklahoma State Department of Health protects and improves public health through its system of local health services and strategies focused on preventing disease. Five major service branches - Community Health, Family Health Services, Prevention and Preparedness, Chronic Disease Prevention and Health Promotion and Protective Health Services - provide technical support and guidance to 68 county health departments as well as guidance and consultation to the two independent city-county health departments in Oklahoma City and Tulsa.   Our Vision: Leading Oklahoma to prosperity through health. Our Mission: To protect and promote health, to prevent disease and injury and to cultivate conditions by which Oklahomans can thrive. Our Values: Service | Collaboration | Respect | Accountability

    Apply Now View job Employer Profile

    Job Description

    Job Posting Title
    Assistant Director, Technology Support

    Agency
    340 OKLAHOMA STATE DEPARTMENT OF HEALTH

    Supervisory Organization
    340 Enterprise Systems Services

    Job Posting End Date

    Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

    Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

    Estimated Appointment End Date (Continuous if Blank)

    Full/Part-Time
    Full time

    Job Type
    Regular

    Compensation
    Annual compensation for this position is up to $105,000.000 based on education and experience

    Why you’ll love it here!

    RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

    Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.
    • Generous state paid benefit allowance to help cover insurance premiums.
    • A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
    • Flexible spending accounts for health care expenses and/or dependent care.
    • Retirement Savings Plan with a generous match.
    • 15 days of vacation and 15 days of sick leave the first year for full time employees.
    • 11 paid holidays a year.
    • Student Loan repayment options & tuition reimbursement.
    • Employee discounts with a variety of companies and venders.
    • Longevity Bonus for years of service


    Job Description

    Location : 123 Robert S Kerr

    Salary : up to $105,000.00, based on education and experience

    Full Time /Part Time : Full Time

    Work Schedule : Monday - Friday

    Primary Hours : 8am - 5pm

    Position Description:

    The Assistant Director, Technology Support is responsible for business management, supervision, and direction of the Technology Support team. The position must demonstrate enthusiastic support of OSDH’s mission, core values, and long-term objectives. This position must perform job duties within OMES and OSDH regulations, policies, service standards, and work procedures.

    Position Responsibilities/Essential Functions:
    • Provide public health technology Support, goals, objectives, vision, and leadership.
    • Supervise and coach a staff of individuals with diverse skills and OSDH responsibilities. Train, schedule, assign, direct, coordinate, review, and evaluate the work performance of staff members.
    • Maintains daily, monthly, and annual statistical analysis reports on tracking hours on department projects, project enhancements, area risk evaluations, and overall project(s) progression.
    • Partner with OMES on the development and implementation of OSDH technologies and applications.
    • Partner with internal contacts to identify and implement enterprise solutions for business efficiencies. Review processes and implement strategies to improve efficiencies via technology and/or automation
    • Provide business leadership and strategic direction for the Technology Support team.
    • In partnership with OMES and OSDH staff, serve as an escalation point for IT and related issues.
    • Manage the successful deployment of OSDH technology projects that support agency initiatives.
    • Maintain oversight of OSDH assets and improve the successful management of technology systems.
    • Create deployment plans that align with OSDH technology milestones and implementation schedules.
    • Create, update, and maintain knowledge base for all applicable systems, equipment, applications for continuous improvement for providing timely and effective support as needed.
    • In partnership with OMES, oversee installation, maintenance, troubleshooting, and repair of desktop computer workstations, virtual desktops, printers, related equipment and maintain inventories, as applicable.
    • Establish and maintain a supportive culture of continuous improvement related to responsiveness, accuracy, timeliness, streamlined processes, communication, and documentation.
    • Ensure OMES and OSDH policies and procedures are strictly followed.
    • Provide regular and punctual work attendance.
    • Coordinate and complete other duties, special projects, and activities as assigned.
    • Understand business needs and effectively explain the needs to other stakeholders.
    • Liaison between OSDH and OMES where needed to achieve project success.
    • Understanding of technology integration with other product and services.
    • Being present in the office is an essential function of this job
    • Other duties as assigned


    Other Duties
    • Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
    • Works effectively in team environment, participating and assisting their peers.


    Minimum Qualifications:

    Bachelor’s degree (B.A.,B.S) or equivalent related experience and/or training with six years of professional experience including three or more years in system analysis, strategic planning, one year or more in developing technology roadmaps, One or more years in vendor engagement with technology implementation outcomes OR an equivalent combination of education and experience.

    Application Requirements:
    • If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.

    • All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.


    Valued Knowledge, Skills and Abilities
    • Knowledge of methods for documenting processes including workflow, touchpoints, reminders, notifications, and reporting.
    • Knowledge of process automation methods.
    • Knowledge of strategic planning methods.
    • Skilled in statistical methods including descriptive, inferential and predictive analytics.
    • Skilled in report development.
    • Skilled in written and verbal communication.
    • Skills in problem solving, critical thinking, and attention to detail
    • Ability to transform data into useful information.
    • Ability to listen and understand reporting needs and convert those needs into useful information.
    • Ability to work both independently and in a team-oriented environment
    • Ability to work in a deadline-oriented environment under direct supervision
    • Ability to produce an accurate, timely and quality work product
    • Ability to establish and maintain effective working relationships with others
    • Ability to provide excellent customer service to both internal and external clients


    Physical Demands and Work Environment:

    Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items; drive an automobile. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Occasionally, in state overnight and weekend travel may be required. Being present at the office is an essential function of the job

    Equal Opportunity Employment

    The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

    Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .

    If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

    Agency Contact
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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