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  • CENTER ADMINISTRATOR

    Houston, Texas United States HOUSTON AIRPORT SYSTEM Full Time $95,637.10 - $101,184.72 Annually Apr 18, 2025
    Houston Airport System Employer:

    HOUSTON AIRPORT SYSTEM

    OUR STOREY | HOUSTON AIRPORT SYSTEM The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region. OUR MISSION We exist to connect the people, businesses, cultures and economies of the world to Houston. OUR VISION Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated. OUR HISTORY   In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport. As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984.  Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.  

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    Job Description

    POSITION OVERVIEW

    Applications accepted from: All Persons Interested
    Job Classification: Center Administrator
    Reporting Location: 11903 Bellaire Blvd. Houston, TX 77072
    Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change

    DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
    In a first of it’s kind, the Alief Community Center houses the Houston Health Department, Houston Public Library, and the Houston Parks and Recreation Department in one facility designed to better serve the Alief Community.

    The City of Houston seeks to hire a Center Administrator to oversee the comprehensive coordination of our Alief Community Center, including operations, management, and overall performance of the facility. The Center Administrator will be responsible for ensuring the efficient operations of the facility, delivering excellent customer service, maintaining high standards of safety and cleanliness, managing staff, and ensuring the facility meets the needs of the community.
    Key Responsibilities:

    Customer Service & Community Engagement:
    • Ensure the facility delivers exceptional customer service and meets the needs of its diverse user base.
    • Handle customer inquiries, complaints, and feedback professionally and efficiently.
    • Collaborate with community organizations, local groups, and stakeholders to create programs and services that meet community needs and increase public participation.

    Marketing & Promotion:
    • Implement marketing strategies to promote the facility and its programs to increase public awareness and participation.
    • Organize events and activities that attract visitors to the facility and enhance its visibility in the community.

    Operations Management:
    • Oversee day-to-day operations of the public facility, ensuring all functions are performed efficiently and in compliance with relevant regulations and policies.
    • Develop, implement, and evaluate operational procedures to maximize the use of the facility and resources.
    • Ensure the facility is in optimal condition, coordinating maintenance, repairs, and improvements as necessary.

    Department Management:
    • Foster a positive work environment between departments, promote teamwork, and support professional development opportunities.

    Safety & Compliance:
    • Ensure the facility complies with all local, state, and federal regulations, including health and safety standards.
    • Develop and implement safety protocols and procedures to protect staff, visitors, and assets.

    Reporting & Communication:
    • Prepare regular reports on facility operations, performance, and financial status for senior management and stakeholders.
    Serve as the primary point of contact between staff, the public, and governing authorities. WORKING CONDITIONS
    This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.

    MINIMUM REQUIREMENTS

    EDUCATION REQUIREMENTS
    Requires a Bachelor's degree in Behavioral or Social Science, Humanities, Business Administration, Public Administration or a closely related field.

    EXPERIENCE REQUIREMENTS
    Four years of experience in administration or professional work related to Urban Planning, Public Administration or Service Delivery in a social service agency, public department or a similar facility are required.

    Directly related professional experience may be substituted for the education requirement on a year-for-year basis.

    LICENSE REQUIREMENTS
    None

    PREFERENCES

    **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

    • Experience in retail management, restaurant management, or facility management.
    • Strong leadership and team management skills.
    • Excellent communication, organizational, and problem-solving abilities.
    • Proven ability to increase public traffic and revenue generation.
    • Experience in customer service and community engagement.
    • Proficiency in facility management software, Microsoft Office Suite, and other relevant tools.
    • Ability to work flexible hours, including weekends or evenings, as required


    GENERAL INFORMATION

    SELECTION/SKILLS TEST REQUIRED
    The selection process will involve application review and/or interview.

    SAFETY IMPACT POSITION - No

    Pay Grade - 25

    SALARY INFORMATION
    Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

    APPLICATION PROCEDURES
    Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov or call (832)393-4632

    To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm

    If you need special services or accommodations, call (832)393-0465. (TTY 7-1-1)
    If you need login assistance or technical support call 855-524-5627.

    Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

    All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

    EOE EQUAL OPPORTUNITY EMPLOYER
    The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

    The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
    • Medical
    • Dental
    • Vision
    • Wellness
    • Supplemental Insurance
    • Life insurance
    • Long-term disability
    • Retirement pension
    • 457 deferred compensation plan
    • Employee Assistance Program
    • 10 days of vacation each year
    • 11 city holidays, plus one floating holiday
    • Compensable Sick Leave
    • Personal Leave
    • Flexible schedules
    • Hybrid-Telework for eligible positions
    • Professional development opportunities
    • Transportation/parking plan
    • Section 125 pretax deductions
    • Dependent Care Reimbursement Plan
    • Paid Prenatal, Parental and Infant Wellness Leaves
    • Healthcare Flexible Spending Account
    For plan details, visit http://www.houstontx.gov/hr/benefits.html

    Closing Date/Time: 4/24/2025 11:59 PM Central
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