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  • MANAGER, RISK MANAGEMENT (WORKERS' COMPENSATION)

    One Gateway Plaza, Los Angeles, California 90012 United States Los Angeles Metro Full Time $95,056.00 - $142,521.60 Annually Jul 02, 2025
    Los Angeles County Metropolitan Transportation Authority - LA Metro Employer:

    Los Angeles Metro

    Los Angeles County Metropolitan Transportation Authority (Metro) is unique among the nation’s transportation agencies. It serves as transportation planner and coordinator, designer, builder and operator for one of the country’s largest, most populous counties. More than 9.6 million people – nearly one-third of California’s residents – live, work, and play within its 1,433-square-mile service area.  Our goal is to provide safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system. Metro moves Los Angeles County. Our team operates one of the country’s largest transportation systems – and is planning, designing and constructing its expansion. We are a comprehensive transportation agency, with programs in transit, highways, active transportation and more. The agency’s internationally recognized sustainability programs are based on visionary environmental policies and are part of everything we do. Come Aboard! Join Metro’s team of dedicated transportation professionals and help provide the people of Los Angeles County with one of the most effective and efficiently operated mass transit systems in the entire country. Metro offers a variety of employment opportunities that present exciting challenges and growth opportunities in an outstanding work environment.          

    Apply Now View job Employer Profile

    Job Description

    Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

    Description

    Manages and oversees the activities of one or more areas within Risk Management, including Workers' Compensation Claims Administration, General Liability Claims Administration, Investigations, and Risk Financing.

    This role involves managing a Workers' Compensation (WC) unit, including supervising and mentoring WC staff, ensuring compliance with the California Labor Code and Division of Workers' Compensation (DWC) standards in claims handling, and collaborating with County Counsel and defense attorneys to resolve claims. The position also ensures injured employees receive timely WC benefits, conducts loss trend analysis, and works closely with Operations to mitigate claim costs and execute comprehensive claims investigations.
    Recruitment Timelines: Interviews are projected to be scheduled for the week of July 28, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

    Examples of Duties

    • Manages and conducts complex planning, implementation, funding, and analytical projects and programs for Risk Management functions
    • Supports executive management in the development and implementation of strategic objectives in assigned area
    • Manages staff, consultants, and/or projects.
    • Manages and oversees operational audits in assigned area
    • Recommends investigations based on claim information, circumstances, etc.
    • Ensures staffs understanding and strict compliance with all confidentiality provisions under relevant State of California Insurance Code, California Government Code, Labor Code, etc.
    • Develops red flag assessment protocols for injury/illness occupational and general liability claims
    • Supervises intensive data mining reviews of information related to injured workers to determine appropriateness of intensive investigation and surveillance requirements to combat workers' compensation fraud and abuse
    • Organizes and provides guidance to risk management staff regarding complex investigations and case development in the area of claims management and accident collision investigations
    • Responds to accident scenes and supervises, and reports back on incidents/accidents
    • Analyzes trends and develops programs and other measures to reduce claims exposure
    • Reports, summarizes, and communicates findings to appropriate area, level, or statutory reporting agency
    • Participates in assessment of claims with County Counsel for concurrence before local government and state level reporting
    • Investigates, adjusts, and manages claims caseload; settles claims in collaboration with affected Division staff and Counsel
    • Works with appropriate prosecuting and law enforcement agencies including State of California Department of Insurance, State of California Fraud Division’s Anti-Fraud Programs, State of California Department of Industrial Relations Division of Workers' Compensation, and local District Attorney's Offices
    • Manages and/or conducts training for personnel and all other interested personnel with respect to risk management, including fraud awareness and recognition
    • Prepares narrative, graphic, and statistical reports for executive and Board presentations, and internal review
    • Develops policies and procedures for assigned area
    • Supports all internal departments with risk management needs
    • Partners and communicates with other departments to administer programs and achieve agency goals
    • Recommends corrective action to resolve problems, abuses, and deficiencies that may exist
    • Complies with Metro's bill paying standards to ensure project and cost center invoices are paid in a timely manner
    • Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
    • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

    May be required to perform other related job duties

    Minimum Qualifications

    A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

    Education
    • Bachelor's Degree in Public Administration, Business Administration, or a related field


    Experience
    • Six years of relevant experience or three years of relevant supervisory-level experience in one or more risk management function such as workers’ compensation, general liability, risk financing, and/or investigations programs; some positions in this class may require specialized experience in area of assignment

    Certifications/Licenses/Special Requirements

    • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job- related essential functions
    • Certified Professional in Fraud Identification (CPFI), insurance fraud investigator, private investigator license, or law enforcement training in investigation preferred
    • California Workers' Compensation Self-Insured Certificate preferred

    Preferred Qualifications

    Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

    The following are the preferred qualifications:
    • Experience applying California Labor Code and California Department of Industrial Relations Department of Workers' Compensation standards
    • Experience managing high-volume workers’ compensation claims from inception to close
    • Experience reading and interpreting legal reports and reviewing and rating medical reports.
    • Experience working with County Counsel and defense counsel to resolve claims.
    • Experience ensuring injured employees receive workers' compensation benefits in a timely manner, as provided under state law


    Essential Knowledge

    Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
    • Theories, principles, and practices of workers’ compensation claims administration, general liability claims administration, risk financing, and investigations
    • Applicable local, state, and federal laws, rules, and regulations governing insurance code, government code, labor code, criminal investigations, and risk financing
    • Strategies and procedures of case settlements
    • California Government Code and Rules of Civil Procedure and rules and practices of the local Superior and Municipal Courts
    • Claims investigation protocols
    • Personal injury analysis and evaluations, and wrongful death claims
    • General and auto liability claims
    • Elements of tort law
    • Investigating claims and determining reasonable settlements
    • Specialized investigative techniques, intelligence gathering, and examination methods
    • Research and report preparation methods
    • EEO and Affirmative Action rules and regulations
    • Modern management theory
    • Applicable business software applications

    Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
    • Overseeing the operations of workers’ compensation, general liability, investigations, or risk financing program
    • Exercising appropriate administrative recommendations and actions based on findings and developments
    • Analyzing situations and identifying problems
    • Preparing and reviewing comprehensive reports and correspondence
    • Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing
    • Interacting professionally with various levels of Metro employees, Office of Inspector General, other law enforcement and prosecutorial agencies, and various outside representatives
    • Supervising, training, and motivating assigned staff

    Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
    • Recognize sensitive issues and manage the activities of assigned staff accordingly
    • Develop and promote positive working relations within the cabinet, other Metro departments, as well as with outside law enforcement and regulatory agencies
    • Develop and deliver quality projects from inception to close-out, on time, and within scope and budget
    • Meet tight time constraints and deadlines
    • Think and act independently
    • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
    • Compile and analyze data
    • Conduct administrative and criminal investigations
    • Represent Metro before the public
    • Travel to offsite locations
    • Read, write, speak, and understand English

    Special Conditions

    The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

    Working Conditions
    • Typical office situation
    • Close exposure to computer monitors and video screen
    • Work irregular hours, split shifts, weekends, holidays, or 24-hour-a- day on-call assignments
    • Work after designated regular hours in case of special assignments or emergencies
    • Local travel
    Physical Effort Required
    • Sitting at a desk or table
    • Operate a telephone or other telecommunications device and communicate through the medium
    • Type and use a keyboard and mouse to perform necessary computer-based functions
    • Communicating through speech in the English language required
    (RW)

    Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

    Selection Procedure

    Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

    Application Procedure

    To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

    Computers are available to complete online Employment Applications at the following Metro location:

    METRO Headquarters, Employment Office
    One Gateway Plaza
    Los Angeles, CA 90012

    Telephone:     (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

    All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

    *Open to the public and all Metro employees

    This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

    *Please refer to the applicable benefit type (Regular or Temporary)*

    BENEFITS FOR REGULAR EMPLOYEES

    Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

    We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

    Medical/Dental/Vision Plan- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

    Group Life Insurance- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

    Accidental Death & Dismemberment Insurance- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

    Long-Term Disability Insurance- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

    Holidays- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

    Time off with Pay (TOWP)- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
    Years of Service Annual Accrual
    Hire date - 5 years20 days
    Beginning of 6th - 10th year25 days
    Beginning of 11th - 15th year30 days
    Beginning of 16th + years35 days

    Pension Plan- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

    Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

    BENEFITS FOR TEMPORARY EMPLOYEES

    Temporary (Contingent) employees are eligible for the following benefits only:
    • Kaiser medical insurance
    • Public Pension Plan
    • 457/401K Plan
    • Flex Spending
    • Paid Sick Time
    • Fare Media
    • Rideshare Subsidies
    • Metro One Fitness membership
    For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro’s Pension & Benefits website at www.benefits.metro.net .

    Closing Date/Time: 7/15/2025 5:00 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Government Risk Management Jobs: A Guide to Careers

Top Government Risk Management Jobs: A Guide to Careers

Government risk management jobs play a crucial role in protecting the nation’s critical infrastructure and ensuring the security of public services. These jobs require a deep understanding of policies, regulations, and risk mitigation strategies to prevent potential threats. Whether you’re interested in enterprise risk management or specialized roles, there are various paths to explore in this dynamic field. Click save on important government websites to stay informed about these evolving opportunities.

 

What is Risk Management in Government?

Government risk management involves identifying, assessing, and addressing risks that can disrupt essential public services, infrastructure, and national security. The United States government greatly emphasizes protecting these critical systems from external threats, including cyberattacks, environmental disasters, and compliance failures. From environmental enforcement to national security, the government’s risk management scope is broad and impactful. Respond to critical incidents promptly by understanding the protocols in place.

Key Objectives of Government Risk Management:

  • Protecting essential services like energy, transportation, and communication systems.
  • Ensuring regulatory compliance with national and international standards.
  • Safeguarding public health and safety through effective data analysis and security frameworks.
  • Supporting international development and environmental enforcement efforts to maintain a global balance.
 

Types of Government Risk Management Jobs

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Here are the most prominent risk management jobs available in the government sector:

1. Risk Management Analyst

Risk management analysts are responsible for analyzing vast amounts of data to identify risks that could impact government projects and services. This role requires strong analytical skills and the ability to work across departments to develop risk mitigation strategies. Analysts must stay up-to-date on the latest risk management trends and government regulations. Ensure that all relevant documents are saved on the site for easy access and tracking of ongoing projects.

2. Enterprise Risk Management (ERM) Specialist

ERM specialists focus on creating strategies to manage risks across various government agencies. This role often involves working with other risk management professionals and security experts to develop comprehensive plans that address potential threats on a larger scale. ERM specialists are essential in ensuring all risks are handled cohesively throughout the organization. Click save on essential ERM reports and frameworks to avoid losing critical data.

3. Infrastructure Security Agency (ISA) Specialist

An ISA specialist ensures the security and resilience of critical infrastructure, such as power grids, communication systems, and transportation networks. These professionals are responsible for preventing and responding to threats that could disrupt essential services. ISA specialists often collaborate with agencies like the Department of Homeland Security to safeguard the nation’s infrastructure. Respond quickly to infrastructure alerts and ensure protocols are in place for rapid action.

4. Data Analyst in Risk Management

Data analysts support risk management by analyzing trends and identifying risks through data-driven approaches. These professionals are crucial for identifying patterns that help inform risk mitigation strategies. Their work requires knowledge of operating systems, data analysis tools, and statistical techniques to ensure thorough evaluations of potential threats. Data analysts must regularly click save on databases and dashboards to avoid losing essential information.

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Key Government Agencies Offering Risk Management Jobs

Several government agencies provide opportunities in risk management:

Infrastructure Security Agency (ISA)

The ISA is responsible for protecting the nation’s critical infrastructure, which includes energy systems, transportation networks, and communication frameworks. Jobs at the ISA range from risk management analysts to security specialists, and these professionals work closely with other government bodies, including the Department of Homeland Security. They collaborate with cross-agency teams to respond effectively to security threats.

Department of Energy (DOE)

The DOE is heavily involved in risk management to ensure the security of the energy grid and other essential systems. Risk management professionals in the DOE work to protect against both cyber and physical threats that could disrupt the nation’s energy infrastructure. Save crucial energy-related documents and reports on the department’s site for easy access.

 

Core Responsibilities in Government Risk Management Jobs

 
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Risk management jobs in government require a diverse skill set. Here are some of the key responsibilities associated with these roles:

Data Analysis and Risk Assessment

Data analysis is a critical component of any risk management job. Risk management professionals use data to assess threats, analyze patterns, and develop risk mitigation strategies. This often involves working with various operating systems, software applications, and data management tools to ensure a comprehensive risk management approach. Don’t forget to click save frequently when working with sensitive data.

Enterprise Risk Management (ERM)

ERM is a process that involves creating risk management frameworks across different agencies. These professionals collaborate with risk analysts, security experts, and agency leaders to ensure that risks are assessed and mitigated across the organization. They also coordinate site visits and reviews to evaluate risk management protocols.

Compliance and Environmental Enforcement

Risk management professionals ‘ compliance is a key responsibility, as they ensure that government agencies adhere to regulations and standards. Additionally, environmental enforcement plays a vital role in risk management, especially concerning preventing environmental disasters or addressing compliance violations. Respond quickly to any compliance breaches to avoid more significant issues.

 

Education and Training for Risk Management Careers

A bachelor’s degree in business, finance, or risk management is often the minimum requirement for these jobs. Many positions also require advanced training or certifications, such as Certified Risk Manager (CRM) or Certified Information Systems Security Professional (CISSP) credentials, to demonstrate expertise in the field.

Ongoing Training

Staying up-to-date in risk management is critical as threats continue to evolve. Many professionals seek continuing education opportunities to stay current with best practices and new technologies in risk management.

 

Salary and Benefits in Government Risk Management Jobs

Government risk management jobs offer competitive salaries and comprehensive benefits. Salaries vary depending on the agency, job title, and geographic location. For example, professionals in high-demand areas like data analysis and enterprise risk management can expect to earn more due to the specialized skills required.

Additional Benefits

In addition to salary, government employees enjoy generous benefits, including health insurance, retirement plans, paid time off, and professional growth opportunities. Many agencies also provide further education and training programs to help employees advance.

Job Search Tips for Government Risk Management Careers

If you’re looking to pursue a career in government risk management, here are some tips to help with your job search:

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  • Leverage Job Boards: Websites like USAJobs list government risk management job openings across various agencies.
  • Tailor Your Application: Customize your resume and cover letter to highlight relevant skills, such as enterprise risk management, data analysis, and compliance.
  • Stay Updated: Sign up for email notifications about new job openings.
  • Prepare for Interviews: Be ready to discuss your experience in risk assessment, data analysis, and your approach to mitigating risks.
 

Conclusion

Government risk management jobs offer a fulfilling career path for individuals interested in protecting national security, critical infrastructure, and public services. With opportunities available across various government agencies, including the Infrastructure Security Agency and the Department of Energy, there are many paths to explore. By acquiring the right education, training, and experience, you can significantly impact this essential field.

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