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  • Cybersecurity Awareness & Compliance Training Manager

    Tacoma, Washington United States City of Tacoma, WA Full Time $113,568.00 - $159,910.40 Annually Feb 05, 2026
    City of Tacoma Employer:

    City of Tacoma, WA

    Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location – just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast – only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view our YouTube video!                

    Job Description

    Position Description

    Tacoma Power seeks a highly organized, analytical, and collaborative individual with attention to detail to join the Utilities Technology Services department as the Cybersecurity Awareness & Compliance Training Program Manager, under the job classification of Power Audit & Compliance Analyst, Senior. (Link job classification here)

    This position is required to ensure Tacoma Power’s compliance with federal regulatory NERC CIP Reliability Standards, which are cybersecurity standards that apply to physical spaces, electronic systems, and information that have identified as protected. This position is responsible for the complex review, analysis and preliminary auditing of NERC reliability compliance documentation and evidence to ensure proof of compliance is met according to NERC Standards and Requirements for Critical Infrastructure Protection (CIP). This position is responsible for developing and administering CIP training, implementing internal policies, procedures, guidelines, and work processes associated with NERC Reliability and Compliance. The person in the position will manage Tacoma Public Utilities (TPU) Cybersecurity Awareness Program by leading efforts to educate and empower employees to recognize and prevent cyber threats and build a strong security culture across the organization.

    Additionally, the person in this position should be a strong writer and communicator that can work independently and is detail oriented with adaptability to manage competing priorities and projects. This individual should enjoy public speaking and the challenges of a highly technical, dynamic and fast-paced work environment.

    Essential Duties:
    • Complex review, analysis, auditing, evidence gathering, risk mitigation, internal control, documentation and reporting for NERC Reliability and Compliance.
    • Instructional Design, creates effective learning experiences by designing, developing, and organizing educational content and training programs that help people acquire knowledge and skills efficiently.
    • Track, report and compare training completions and permissions. Report CIP access revocations. Administer Privileged Administrator training.
    • Conduct cybersecurity awareness reinforcement by publishing monthly articles.
    • Manage TPU’s Cybersecurity Awareness website.
    • Conduct phishing campaigns using strategy and analysis.
    • Administer mandatory cybersecurity awareness training to TPU workforce.


    Qualifications

    Minimum Education*
    Bachelor's degree in business administration, records & information management or directly related field.

    Minimum Experience*
    4 years experience in an electric utility that includes experience with NERC standards and/or audits or cybersecurity.

    Licensing, Certifications and Other Requirements
    Background check required to meet cybersecurity requirements.

    *Equivalency: 1 year of experience = 1 year of education

    Knowledge & Skills

    Desired Knowledge & Skills:
    • Experience in information architecture (IA) concepts and techniques, including organizing schemas and structures, taxonomy, and content management and strategy for information and records
    • 2 or more years experience in electric utility, cybersecurity, and/or records management systems
    • Detail oriented with strong organizational skills for time management, and manage multi-tasking
    • Strong background in advanced computer skills; database management, troubleshooting and developing solutions or work-around, Microsoft Office, SharePoint, and any ECMS or EDRMS
    • Experience in conducting content audits on ECMS and other document repositories
    • Effective presentation, written and verbal communication skills for interfacing and communicating with all levels of the organization
    • Self-motivated, tasks oriented, problem solves that produces high quality work

    • Experience in NERC Reliability Standards or with state and federal records requirements
    • Experience in information architecture (IA) concepts and techniques, including organizing schemas and structures, taxonomy
    • Experience in content management and strategy, editorial and plain language writing (writing for the web) as well as process writing
    • Experience in an electric utility that includes experience with NERC standards and/or audits or cybersecurity for at least 2 years
    • Experience in meeting stringent timelines with multiple assignments from different groups or individuals
    • Experience in having advanced computer skills; database management, troubleshooting and developing solutions or work-around, Microsoft Office, Sharepoint, and any ECMS or EDRMS
    • Experience in interfacing and communicating with all level of the organization and all departments
    • Experience in conducting content audits on ECMS and other document repositories
    • Experience in understanding user needs, gathering requirements- usability testing methods, such as first click testing, reviews, focus groups and others, including usability testing tools and applications.
    • Thorough knowledge of risk, compliance and audit competencies
    • Effective presentation, written, verbal, communication and negotiation skills


    Selection Process & Supplemental Information

    Pay Details:

    Hourly Rate: $54.60 - $76.88

    Annual Salary: $113,568.00 - $159,910.40

    Employee Benefits | City of Tacoma

    ***Studies have shown that people of color and women are less likely to apply for jobs unless they meet all listed qualifications. We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable skills and experience, please tell us about them. ***

    This recruitment is being managed by Kye Merritt. If you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with them on LinkedIn.

    City of Tacoma Commitment to Diversity and Inclusion: At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We're committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

    View this exciting video to learn more about the City of Tacoma: https://www.youtube.com/watch?v=2n5MWl8KFvI

    Tacoma Power: Tacoma Power is an almost 100% hydroelectric, municipally owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny:
    http://www.cityoftacoma.org/ https://www.mytpu.org/ http://www.traveltacoma.com/

    Apply:
    Interested individuals should apply online. Please attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.

    Reference checks will be conducted on final candidates and appointment is subject to passing a background check.

    Communication from the City of Tacoma:
    We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

    In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

    For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes.

    The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

    Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

    Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

    Vision Coverage: For eligible employees and their eligible dependents.

    Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

    Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

    Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

    Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

    Other Employment Information

    Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

    Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

    Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

    Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

    Closing Date/Time: 2/18/2026 5:00 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Government Licensing Jobs: Career Opportunities & Requirements

Top Government Licensing Jobs: Career Opportunities & Requirements

Government licensing jobs offer professionals the unique opportunity to serve the public while building a rewarding career. These roles exist across various departments, ensuring that industries comply with regulations set by government authorities. Below, we explore key career opportunities, job requirements, the application process, and tips for advancing your career in government licensing.

 

Government Licensing Departments

Government licensing jobs can be found in numerous departments and agencies overseeing specific industries and professional categories. Some of the key departments include:

  • Department of Professional and Occupational Regulation (DPOR): This department regulates various professions, ensuring that professionals meet state standards and adhere to industry regulations.
  • Department of Labor, Licensing, and Regulation (DLLR): This department manages licensing for professions such as real estate, healthcare, construction, and other regulated fields.
  • Environmental Protection Agency (EPA): The EPA ensures that businesses and organizations comply with environmental health regulations. Licensing roles here focus on environmental compliance and safety.

These departments play a critical role in safeguarding industries, maintaining standards, and offering numerous career opportunities for those interested in public service and regulatory compliance.

 

Career Opportunities in Government Licensing

Government licensing offers various career paths, from entry-level to senior leadership roles. These roles provide stable employment and contribute to society’s greater good by ensuring that industries comply with necessary regulations. Below are some of the top career opportunities>:

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  • Licensing Specialist: Licensing specialists are responsible for processing license applications, ensuring that applicants meet the requirements, and verifying credentials. This role is essential in maintaining industry standards.
  • Regulatory Analyst: Regulatory analysts evaluate existing policies and recommend changes to improve the licensing process. This position requires strong analytical skills and the ability to interpret complex regulations.
  • Administrative Coordinator: Administrative coordinators handle the day-to-day tasks that keep licensing departments running smoothly, such as maintaining records, scheduling inspections, and managing communications between various teams.
  • Environmental Health Manager: In this role, managers ensure that businesses comply with environmental health regulations. These professionals conduct inspections, issue licenses, and enforce environmental protection laws.
 

High-Demand Positions in Government Licensing

Certain jobs within the government licensing sector are in exceptionally high demand. These roles often come with opportunities for advancement, making them ideal for individuals seeking long-term careers in public service:

  • Compliance Officers: Compliance officers ensure that businesses and individuals adhere to state and federal regulations. These professionals are crucial for upholding the integrity of licensing standards.
  • Auditors: Auditors review licensing applications and records to verify compliance with laws and regulations. Auditors play a crucial role in identifying discrepancies or non-compliance, which can lead to corrective actions or penalties.
  • Legal Advisors: Legal advisors work with licensing departments to interpret regulatory laws and provide guidance on legal matters related to licensing and compliance.
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Types of Government Licensing Jobs

Here’s a closer look at some specific positions available within government licensing:

Licensing Specialist

Licensing specialists manage the application process for various licenses. They verify qualifications, process renewals, and work directly with stakeholders. Key responsibilities include:

  • Reviewing and processing applications
  • Ensuring applicants meet regulatory requirements
  • Communicating with applicants and providing additional information as needed

Regulatory Analyst

A regulatory analyst’s role is to evaluate current licensing regulations and policies, making recommendations to improve the process. This job requires a strong attention to detail, the ability to analyze complex regulations, and excellent communication skills.

Environmental Health Manager

Environmental health managers focus on ensuring compliance with public health and safety regulations. Their work involves conducting inspections and issuing licenses to organizations that meet environmental standards. This role is ideal for individuals passionate about environmental protection and public health.

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Requirements and Skills for Government Licensing Jobs

To succeed in government licensing, specific skills and qualifications are essential. Depending on the role, the exact requirements may vary, but the following skills are typically critical:

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  • Attention to Detail: Most government licensing jobs require careful review of applications, regulations, and compliance issues. Accuracy is crucial for maintaining standards.
  • Communication Skills: Strong communication skills are necessary to provide clear information and guidance when interacting with applicants, coworkers, or the public.
  • Technical Proficiency: Familiarity with data entry systems, spreadsheets, and document management software is often required. Proficiency in Excel and similar tools is particularly valuable.
  • Customer Service: Many roles involve direct interaction with applicants and the public, making customer service skills necessary for handling inquiries and resolving issues effectively.
  • Analytical Thinking: Licensing and regulatory work often involve interpreting laws and policies, so thinking critically and analyzing information is a valuable asset.

Some positions may require specialized degrees or certifications, particularly in healthcare, environmental protection, or legal compliance.

 

Benefits of Working in Government Licensing

Government licensing positions offer a variety of benefits that make them highly attractive career options. These benefits include:

  • Work-life Balance: Many government agencies offer flexible working hours and options for remote work, making it easier to maintain a healthy work-life balance.
  • Total Compensation Package: In addition to competitive salaries, government employees receive generous benefits packages, including health insurance, retirement plans, and paid time off.
  • Public Service: Government licensing jobs allow professionals to serve the public and ensure that industries operate safely and ethically, contributing to the greater good.
  • Professional Growth: There are many opportunities for advancement in government licensing roles, with various training programs and certifications available to help employees grow in their careers.
 

How to Apply for Government Licensing Jobs

The application process is straightforward if you’re ready to pursue a career in government licensing. Here are the key steps:

  1. Search for job opportunities on government websites such as USAJobs.gov or state government portals.
  2. Sign up for job alerts to stay updated on new openings in your field of interest.
  3. Pay close attention to the closing date on job postings to ensure that you submit your application before the deadline.
  4. Contact the human resources office for additional information about the application process.
  5. Submit a well-prepared resume that highlights your qualifications and experience. Make sure to tailor your application to the specific job requirements you’re applying for.
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Advancing in a Government Licensing Career

Once you’ve secured a position in government licensing, there are several ways to advance your career:

  • Seek Mentorship: Building relationships with more experienced professionals can help guide your career and provide insights into opportunities for advancement.
  • Pursue Certifications: Many licensing fields offer specialized certifications to help you build expertise and advance to higher-level roles.
  • Stay Informed: Keep up with regulatory changes, new laws, and industry developments to stay relevant and prepared for promotions.

With dedication and the right skills, government licensing can offer a long-term, fulfilling career with plenty of growth opportunities.

 

Conclusion

Government licensing jobs are diverse and offer fulfilling career paths with competitive compensation packages. Whether you are interested in policy enforcement, regulatory compliance, or administrative roles, working in government licensing allows you to contribute to public service while building a stable and rewarding career. You can start your job search today by exploring available opportunities and signing up for job alerts to stay informed of new roles.

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