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  • Building Permit Technician Supervisor

    Palo Alto, California United States City of Palo Alto Full Time $116,084.80 - $174,137.60 Annually Apr 29, 2026
    City of Palo Alto Employer:

    City of Palo Alto

    The Community The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. The community's treelined streets and historic buildings reflect its California heritage, and, at the same time, many world-class businesses maintain or started offices here, such as Stanford Health Care and Lucile Packard Children's Hospital, Amazon, Broadcom, Hewlett-Packard, Houzz, Rivian, SAP and SAP Ariba, Tesla, and Varian Medical Systems. Numerous start-ups are also at home in Palo Alto, arguably making it the start-up capital of the world. Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community's dedication to lifelong learning. Stanford's cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City's exceptional K-12 school district ranks among the top public-school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation. Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy featuring premium shopping and dining options. Excellent healthcare facilities, performing arts, and diverse recreational opportunities are some of the community's incredibly desirable and cherished amenities. To learn more, visit https://www.paloalto.gov/Departments/City-Manager/Latest-News City Government Palo Alto is a full-service charter city with a council-manager form of government. The seven-member City Council is elected at large, and the City Council annually selects the Mayor and Vice Mayor from among its members. The Mayor and City Council appoint the City Manager, City Attorney, City Clerk, and City Auditor. The City Manager is responsible for the strategic direction and day-to-day operations of the City. Palo Alto is organized into 15 departments/offices with 1,093.10 authorized positions in FY 2025. There is also a FY 2025 capital budget of $316.2 million. Palo Alto owns and operates its own utilities, including electricity (carbon-neutral), gas, water, wastewater, and an expanding fiber network. This dynamic municipal environment ensures an ever-engaging platform for unique problem-solving and advances new initiatives, including sustainability, broadband, and effective service delivery. Community assets also include five libraries, 36 parks, five community centers, a museum and zoo, youth centers, a general aviation airport, an 18-hole golf course, a regional water treatment plant, and wildland open space preserves at the San Francisco Bay and in the foothills of the Santa Cruz Mountains offering 41 miles of walking/biking trails in addition to its police, fire, and ambulance services. Palo Alto has long been a leader in sustainability, and the City's ambitious greenhouse gas (GHG) emissions reduction goals are part of what sets it apart. Since the City's first Climate Protection Plan was passed in 2007, Palo Alto has set goals that exceed State and Federal targets. Today, the City's goal to reduce emissions 80% below 1990 levels by 2030 (the "80x30" goal) and achieve carbon neutrality by 2030 guides sustainability efforts. An award-winning City, Palo Alto is recognized nationally as innovative and well-managed. City services and performance also receive impressive marks from community members in the Palo Alto Community Survey. Many of those ratings put City programs and services in the highest percentiles among the hundreds of benchmark cities. Palo Alto makes decisions through comprehensive processes and proactively seeks to involve its extremely informed, educated, and engaged residents. Projects are naturally a cooperative effort among the City Council, Boards, Commissions, Committees, engaged residents, neighborhoods, businesses, property owners, and staff. Join an Award Winning Team  Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government. We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City. Want to learn more about our benefits? Learn more by reviewing our "Benefits at a Glance Booklet." Contact Us Phone: 650-329-2376    Email: Recruit@paloalto.gov    Location: City Hall, 1st Floor | 250 Hamilton Ave 94301 | View Map  

    Job Description

    Description

    Lead the Building Permit Tech Team. Support the Team That Moves Projects Forward.

    Join Our Team as a Building Permit Technician Supervisor

    The Opportunity

    The City of Palo Alto’s Planning and Development Services Department is seeking a Building Permit Technician Supervisor to support operations within the City’s Development Center. Please note that the Building Permit Technician Supervisor is a working title and is being hired under the Principal Planner classification. Click here to view the full job description.

    This position supervises the Development Project Coordinator team, which serves as a central hub for customers navigating the City’s building permit processes. The team provides front-line support to homeowners, contractors, designers, and developers, helping guide projects from early assistance through permit issuance and project close-out.

    As the Building Permit Technician Supervisor, you will provide leadership, technical guidance, and operational oversight for the project coordination team. You will help ensure that building permit projects move efficiently through the review process while maintaining high standards for customer service and regulatory compliance.

    The ideal candidate brings strong experience in building permit processing, development coordination, and construction-related project management, along with demonstrated supervisory skills and the ability to manage multiple priorities in a fast-paced environment.

    About Us: Development Services

    Development Services is the Building Division of the Planning and Development Services department. The Development Center is a one-stop center for homeowners, businesses, designers, and contractors working on projects in Palo Alto.

    At the Development Center staff helps customers navigate the City’s development and building permit process while ensuring projects comply with applicable building codes, zoning regulations, engineering standards, and sustainability requirements.

    The Development Project Coordinator team plays a key role in guiding projects through the permit process and coordinating with planners, engineers, building inspectors, and other City staff throughout the development review cycle.

    We are committed to:
    • Helping customers successfully navigate the development process
    • Providing clear guidance in a complex regulatory environment
    • Maintaining efficient and transparent permit processes
    • Delivering exceptional customer service to the community

    The City has transitioned to a fully digital application and plan review system, allowing projects to be submitted and processed electronically.

    What You’ll Do

    As the Building Permit Technician Supervisor, you will lead the Development Project Coordinator team. Overseeing daily operations and ensuring efficient delivery of Development Center permitting services.

    Supervise the Development Project Coordinator Team
    • Provide leadership and supervision for seven Development Project Coordinators. Responsible for managing building permits and guiding applicants through the permitting process
    • Assign and prioritize work, monitor progress, and provide guidance on project coordination and permit processing.
    • Oversee Development Center front desk operations. Ensuring staffing levels are met and staff are sufficiently trained and responsive to meet customer service expectations.
    • Support staff and team development through coaching, performance management, and training.

    Support Building Permit Project Coordination
    • Provide oversight and guidance on residential and commercial permit projects moving through the building permitting process.
    • Assist staff in resolving complex coordination issues involving multiple departments or regulatory requirements.
    • Ensure projects are tracked accurately and processed efficiently within the City’s permit management system.

    Strengthen Development Center Operations
    • Lead daily operations related to permit coordination, front desk service functions, and customer inquiries.
    • Identify opportunities to improve processes, workflows, and service delivery.
    • Ensure staff maintain high standards for customer service and responsiveness.

    Provide Technical Guidance
    • Serve as a senior resource to staff on building permit processes, development procedures, and regulatory requirements.
    • Support staff in interpreting codes, coordinating reviews, and facilitating communication across City departments.
    • Assist with implementing operational improvements and best practices within the Development Center.

    Coordinate with Internal and External Stakeholders
    • Communicate with customers, contractors, consultants, and internal City staff regarding processes and project coordination.
    • Develop strong working relationships with interdepartmental partners. Participate in cross-departmental meetings and initiatives related to permit services.

    Who Thrives in This Role

    This role is ideal for someone who combines strong knowledge of building and development processes with leadership and operational management skills.

    Successful candidates often bring experience in permit center operations, construction administration, development coordination, or municipal planning or building environments, along with demonstrated supervisory or team leadership experience.

    You may be a strong fit for this position if you:
    • Demonstrated experience supervising or leading a team in a professional environment
    • Have experience providing proactive, highly engaged customer service in a public-facing environment
    • Have experience coordinating or processing building permits
    • Possess strong knowledge of building codes, construction practices, and development regulations
    • Bring strong project management and organizational skills
    • Are comfortable managing multiple priorities and operational workflows
    • Posses strong interpersonal and communication skills to facilitate problem-solving and collaboration
    • Have experience identifying opportunities for process improvements for operational efficiencies


    Why Work for the City of Palo Alto?

    Palo Alto is the birthplace of Silicon Valley, where innovation meets public service.

    When you join the City, you become part of a team dedicated to delivering high-quality services that support a thriving and sustainable community.

    Highlights include:
    • CalPERS Pension retirement plan
    • Comprehensive medical, dental, and vision coverage
    • Professional development opportunities
    • Collaborative and mission-driven work environment

    Ready to Help Strengthen Development Services?

    Apply today and play a key role in supporting the team that helps residents, businesses, and builders navigate Palo Alto’s development process while maintaining the City’s high standards for safety, sustainability, and design excellence.

    Essential Duties

    Essential and other important responsibilities and duties may include, but are not limited to, the following:

    • May supervise professional and administrative staff and consultants.
    • May prepare and conduct performance evaluations and prepare program, team or individual work programs.
    • May participate in hiring and disciplinary actions.
    • Establish and evaluate achievement of program and individual goals and objectives.
    • Represent the city to the public, to other agencies, and to regional and sub-regional committees, including conducting public meetings, making presentations, and responding to requests for information.
    • Serve as project manager on projects or other assignments; may also oversee programs or oversee staff with responsibility for programs (e.g. housing, block grant).
    • Prepare and write high quality staff reports, professional documents, and communications.
    • Critically review the draft work products of staff and consultants, providing comments as needed to ensure they represent the Department’s best work.
    • Attend, chair, and conduct a variety of meetings; serve on committees as requested; make presentations to the City Council; represent the Department and make oral presentations at meetings, inter-agency meetings, conferences and other events.
    • Serve as a liaison to one of the city’s boards or commissions, or other committees.
    • Assist in the development of department budgets; monitor and approve expenditures in accordance with policies and principles of sound fiscal management. Develop and maintain analytical tools for audit and control of programs.
    • Procure the services of consultants and contractors consistent with City procedures, oversee contract work program, schedule, budget, and deliverables.
    • Perform other duties of a similar nature or level.


    Minimum Qualifications

    Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:
    • Bachelor’s degree in a field relevant to the program or function being managed; Urban planning, architecture, or a related field.
    • Seven years of progressively responsible experience in municipal government including complex project management; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

    Preferred Qualifications:
    • Master’s degree is preferred.
    • Supervisory experience preferred.

    Licensing Requirements:
    • Valid California Driver’s License

    Supplemental Information

    The Selection Process:
    • Applicants will receive recruitment status notifications via email. Governmentjobs.com account also has notification status updates.
    • Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time after the posting closes.
    • The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.


    Our online application system is provided byNeoGov. If you have problems while applying online, please contactNeoGov'sLive Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

    This position is represented by Service Employee International Union (SEIU).

    Compensation (SEIU) :Comprehensive compensation plan, to learn more clickHERE.

    The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

    See our Benefits at a Glance Bookletfor more details.
    Learn more about our Compensation Plan HERE.

    Closing Date/Time: 5/11/2026 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Government Licensing Jobs: Career Opportunities & Requirements

Top Government Licensing Jobs: Career Opportunities & Requirements

Government licensing jobs offer professionals the unique opportunity to serve the public while building a rewarding career. These roles exist across various departments, ensuring that industries comply with regulations set by government authorities. Below, we explore key career opportunities, job requirements, the application process, and tips for advancing your career in government licensing.

 

Government Licensing Departments

Government licensing jobs can be found in numerous departments and agencies overseeing specific industries and professional categories. Some of the key departments include:

  • Department of Professional and Occupational Regulation (DPOR): This department regulates various professions, ensuring that professionals meet state standards and adhere to industry regulations.
  • Department of Labor, Licensing, and Regulation (DLLR): This department manages licensing for professions such as real estate, healthcare, construction, and other regulated fields.
  • Environmental Protection Agency (EPA): The EPA ensures that businesses and organizations comply with environmental health regulations. Licensing roles here focus on environmental compliance and safety.

These departments play a critical role in safeguarding industries, maintaining standards, and offering numerous career opportunities for those interested in public service and regulatory compliance.

 

Career Opportunities in Government Licensing

Government licensing offers various career paths, from entry-level to senior leadership roles. These roles provide stable employment and contribute to society’s greater good by ensuring that industries comply with necessary regulations. Below are some of the top career opportunities>:

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  • Licensing Specialist: Licensing specialists are responsible for processing license applications, ensuring that applicants meet the requirements, and verifying credentials. This role is essential in maintaining industry standards.
  • Regulatory Analyst: Regulatory analysts evaluate existing policies and recommend changes to improve the licensing process. This position requires strong analytical skills and the ability to interpret complex regulations.
  • Administrative Coordinator: Administrative coordinators handle the day-to-day tasks that keep licensing departments running smoothly, such as maintaining records, scheduling inspections, and managing communications between various teams.
  • Environmental Health Manager: In this role, managers ensure that businesses comply with environmental health regulations. These professionals conduct inspections, issue licenses, and enforce environmental protection laws.
 

High-Demand Positions in Government Licensing

Certain jobs within the government licensing sector are in exceptionally high demand. These roles often come with opportunities for advancement, making them ideal for individuals seeking long-term careers in public service:

  • Compliance Officers: Compliance officers ensure that businesses and individuals adhere to state and federal regulations. These professionals are crucial for upholding the integrity of licensing standards.
  • Auditors: Auditors review licensing applications and records to verify compliance with laws and regulations. Auditors play a crucial role in identifying discrepancies or non-compliance, which can lead to corrective actions or penalties.
  • Legal Advisors: Legal advisors work with licensing departments to interpret regulatory laws and provide guidance on legal matters related to licensing and compliance.
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Types of Government Licensing Jobs

Here’s a closer look at some specific positions available within government licensing:

Licensing Specialist

Licensing specialists manage the application process for various licenses. They verify qualifications, process renewals, and work directly with stakeholders. Key responsibilities include:

  • Reviewing and processing applications
  • Ensuring applicants meet regulatory requirements
  • Communicating with applicants and providing additional information as needed

Regulatory Analyst

A regulatory analyst’s role is to evaluate current licensing regulations and policies, making recommendations to improve the process. This job requires a strong attention to detail, the ability to analyze complex regulations, and excellent communication skills.

Environmental Health Manager

Environmental health managers focus on ensuring compliance with public health and safety regulations. Their work involves conducting inspections and issuing licenses to organizations that meet environmental standards. This role is ideal for individuals passionate about environmental protection and public health.

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Requirements and Skills for Government Licensing Jobs

To succeed in government licensing, specific skills and qualifications are essential. Depending on the role, the exact requirements may vary, but the following skills are typically critical:

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  • Attention to Detail: Most government licensing jobs require careful review of applications, regulations, and compliance issues. Accuracy is crucial for maintaining standards.
  • Communication Skills: Strong communication skills are necessary to provide clear information and guidance when interacting with applicants, coworkers, or the public.
  • Technical Proficiency: Familiarity with data entry systems, spreadsheets, and document management software is often required. Proficiency in Excel and similar tools is particularly valuable.
  • Customer Service: Many roles involve direct interaction with applicants and the public, making customer service skills necessary for handling inquiries and resolving issues effectively.
  • Analytical Thinking: Licensing and regulatory work often involve interpreting laws and policies, so thinking critically and analyzing information is a valuable asset.

Some positions may require specialized degrees or certifications, particularly in healthcare, environmental protection, or legal compliance.

 

Benefits of Working in Government Licensing

Government licensing positions offer a variety of benefits that make them highly attractive career options. These benefits include:

  • Work-life Balance: Many government agencies offer flexible working hours and options for remote work, making it easier to maintain a healthy work-life balance.
  • Total Compensation Package: In addition to competitive salaries, government employees receive generous benefits packages, including health insurance, retirement plans, and paid time off.
  • Public Service: Government licensing jobs allow professionals to serve the public and ensure that industries operate safely and ethically, contributing to the greater good.
  • Professional Growth: There are many opportunities for advancement in government licensing roles, with various training programs and certifications available to help employees grow in their careers.
 

How to Apply for Government Licensing Jobs

The application process is straightforward if you’re ready to pursue a career in government licensing. Here are the key steps:

  1. Search for job opportunities on government websites such as USAJobs.gov or state government portals.
  2. Sign up for job alerts to stay updated on new openings in your field of interest.
  3. Pay close attention to the closing date on job postings to ensure that you submit your application before the deadline.
  4. Contact the human resources office for additional information about the application process.
  5. Submit a well-prepared resume that highlights your qualifications and experience. Make sure to tailor your application to the specific job requirements you’re applying for.
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Advancing in a Government Licensing Career

Once you’ve secured a position in government licensing, there are several ways to advance your career:

  • Seek Mentorship: Building relationships with more experienced professionals can help guide your career and provide insights into opportunities for advancement.
  • Pursue Certifications: Many licensing fields offer specialized certifications to help you build expertise and advance to higher-level roles.
  • Stay Informed: Keep up with regulatory changes, new laws, and industry developments to stay relevant and prepared for promotions.

With dedication and the right skills, government licensing can offer a long-term, fulfilling career with plenty of growth opportunities.

 

Conclusion

Government licensing jobs are diverse and offer fulfilling career paths with competitive compensation packages. Whether you are interested in policy enforcement, regulatory compliance, or administrative roles, working in government licensing allows you to contribute to public service while building a stable and rewarding career. You can start your job search today by exploring available opportunities and signing up for job alerts to stay informed of new roles.

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