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  • Organizational and Digital Transformation Lead

    Los Angeles, California United States State Bar of California Full Time 120729 Nov 12, 2024
    Employer:

    State Bar of California

    Job Description

    JOB TITLE: Organizational and Digital Transformation Lead

    AGENCY: State Bar of California

    LOCATION: Los Angeles, CA or San Francisco, CA (up to four days of remote work/week)

    FILING DEADLINE:  Open until filled

    SALARY RANGE:  $120,729 - $229,158 Annually

     

    About the Office 

    The Office of Operational and Digital Transformation (ODT) will be a new office within the Mission Advancement and Accountability Division (MAAD). The work of the ODT will be key to accomplishing Goal 5 of the State Bar’s Strategic Plan: to protect the public through innovative use of technology and responsible data management. 

     

    About the Position 

    This role will be responsible for running the Office of Operational and Digital Transformation (ODT) and may be the sole ODT staff for some period of time. The position will create a format for documenting use cases; test and manage organization piloting of Artificial Intelligence (AI) products; identify methods to upskill staff; and lead a committee of State Bar staff to identify, evaluate, and prioritize other opportunities for the use of generative AI. The position will be responsible for updating and developing new AI guidelines for the organization and “own” the agency’s work in this space. The position will seek to learn from others who are passionate and knowledgeable about AI and develop ways to harness their energy to advance the agency’s appropriate use of AI products. The position will also own digital transformation/legal operations projects - identifying vendors and liaising with the client offices. The position will explore other opportunities for business process re-engineering by evaluating areas to implement efficiencies and opportunities to integrate technology platforms, and making other modifications as needed. The position will be responsible for engaging the Board of Trustees on AI-policy related issues including providing regular updates as related to those aspects of Goal 5.

     

    The ODT will: 

    • Spearhead operational and digital transformation opportunities by identifying and leading the charge to implement efficiencies across the State Bar through operational redesign and/or adoption of digital solutions. 
    • Continuously monitor and evaluate the effectiveness of the digital strategy and use of digital solutions, and implement necessary changes and/or upgrades as appropriate to ensure optimization and ongoing success. 
    • Identify, document, and harness the ingenuity of State Bar staff to gather use cases for the use of generative AI within the State Bar. 
    • Organize, identify, test, and manage pilots and deployment of appropriate AI tools. 
    • Explore other digital solutions or business process re-engineering to create efficiencies throughout the State Bar and/or improve the public’s experience in interactions with the State Bar. 
    • Ensure compliance with all relevant regulations and standards, including data privacy and security, and stay up-to-date on emerging trends and best practices in digital transformation. 
    • Collaborate with many offices across the State Bar, including the Office of Research and Statistics on issues related to data governance, the Office of Information Technology on digital solutions, the Office of Human Resources on staff training, and the Office of General Counsel on transactional matters. 

     

    The Ideal Candidate 

    The ideal candidate is a curious self-starter who is open to new ideas, questions the status quo, and embraces agility and innovation. The ideal candidate has experience balancing learning from failures and taking calculated risks. The ideal candidate has either formal or self-taught education or experience with generative AI, digital transformation, business process re-engineering, and/or legal operations. To ensure that we identify the right candidate for the job, the State Bar is open to considering a range of classifications as appropriate based on experience and skill level. 

     

    Examples of Essential Duties

    Duties may include, but are not limited to the following: 

    • Owns the State Bar’s efforts on generative AI, digital transformation, and business process re-engineering. 
    • Identifies and directs the work of contractors and consultants, ensuring that contract requirements are followed and in accordance with State Bar policies. 
    • Directs program administration in accordance with applicable rules, policies, regulations, laws, procedures, and other authorities. 
    • Identifies training needs and works with Human Resources to develop plans to deploy necessary training to upskill employees. 
    • Stays informed about the work of the California Government Operations Agency and liaise with the agency as appropriate. 
    • Provides regular reports to the Leadership Team on the progress of the digital transformation, including metrics on usages, return on investment (ROI), and other relevant data points. 
    • Leads a staff-level committee to staff to identify, evaluate, prioritize, recommend, and deploy generative AI across the agency. 
    • Oversees the development and implementation of operational policies, procedures, strategic plans, systems, and related initiatives consistent with the State Bar’s established mission and operational standards. 
    • Oversees and initiates inter-office projects, programs, and activities as appropriate. 
    • Directs strategy and oversees the development and implementation of operational and programmatic activities to increase the State Bar’s effectiveness. 
    • Establishes and maintains effective working relationships with colleagues within the State Bar and other professional relationships with external constituencies of the State Bar. 
    • Engages the Board of Trustees on policy-related issues, including providing regular updates as related to those aspects of Goal 5. 
    • Provides policy guidance and staff assistance to the executives and staff of the State Bar, the Board of Trustees, and other constituencies. 
    • Recommends, develops, and revises applicable policies and procedures as appropriate. 
    • Responds to inquiries from the Board of Trustees, other State Bar committees and commissions, and stakeholders in a timely manner. 

     

    Minimum Qualifications 

    Given the rapidly evolving nature of AI and digital transformation, we recognize that traditional experience metrics may not fully capture a candidate's potential. We encourage applications from individuals who can demonstrate strong leadership skills, a grasp of AI concepts, a proven ability to lead innovative projects, and a passion for driving organizational change through technology, even if they do not meet all traditional experience requirements. We value diverse backgrounds and perspectives and are committed to creating an inclusive environment for all qualified candidates.

     

    Education:  

    • Bachelor’s degree, certification, or equivalent academic achievement in a field that develops skills related to essential duties. Preferred areas of study include Computer Science, Information Technology, Business Administration, Data Science, Law, or related disciplines. 

     

    Experience:

    • Minimum of three (3) years of demonstrated experience in at least two of the following areas:
      • Successfully leading and managing cross-functional teams
      • Overseeing complex projects from conception to completion
      • Developing and implementing strategic initiatives
      • Fostering innovation and driving organizational change
      • Project management, including planning, execution, and evaluation of large-scale initiatives
    • Verifiable track record of effective stakeholder management and communication at all levels of an organization
    • Experience with AI technologies, particularly generative AI

     

    Preferred Qualifications (not required, but highly desirable):

    • Strong understanding of AI technologies, digital transformation strategies, and business process re-engineering principles, or demonstrated ability to quickly acquire this knowledge
    • Excellent leadership skills, including the ability to inspire and motivate teams
    • Strong project management skills, including resource allocation, risk management, and performance tracking
    • Excellent communication skills, including the ability to explain technical concepts to non-technical audiences and present to executive leadership
    • Demonstrated ability to quickly learn and adapt to new technologies and methodologies
    • Strategic thinking and problem-solving skills
    • Experience working in or with government agencies or regulatory bodies
    • Knowledge of data privacy and security regulations relevant to AI implementation
    • Track record of successful change management in large organizations
    • Experience in developing and delivering training programs related to new technologies or processes
    • Relevant certifications in AI, machine learning, project management, or digital transformation

     

    About the State Bar

    The State Bar of California’s mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system.

     

    To be considered, please apply at: https://koffassociates.com/operational-and-digital-transformation-lead/.

     

    For additional information please contact:

    Pete Smith, Senior Recruiter

    510.342.3233

    peter_smith1@ajg.com

    www.koffassociates.com

     

    The State Bar of California is a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI.

    Special Instructions

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

4 Quick Facts About Working Government IT Jobs

4 Quick Facts About Working Government IT Jobs
 

I. Introduction

Government IT jobs offer unique opportunities for individuals seeking career stability, competitive benefits, and a balanced work-life arrangement. Taxpayer dollars fund these positions, which provide higher job stability than many private sector roles. Government IT jobs are also less affected by market fluctuations, ensuring consistent employment for qualified candidates.

In addition to job stability, these roles come with competitive salaries and comprehensive benefits packages, including retirement plans, health insurance, and paid time off. This provides long-term financial security. Furthermore, the increasing demand for IT professionals in government agencies, driven by advancements in technology and cybersecurity, makes these jobs highly desirable.

This article will explore four important facts about government IT jobs: job stability, competitive salaries and benefits, high demand for IT professionals, and work-life balance. Government employees often handle sensitive data, including managing personal telephone phone numbers and ensuring the protection of each personal data subject. Moreover, they must adhere to strict protocols when they disclose personal data online, ensuring government IT roles remain secure and trustworthy.

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Quick Fact 1: Job Stability

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One of the most significant benefits of government IT jobs is their unmatched job stability. Funded by taxpayer dollars, these positions provide consistent employment, even during economic instability. Government roles offer greater protection than private sector jobs, which are vulnerable to layoffs and budget cuts due to market fluctuations.

Government IT professionals are responsible for managing sensitive personal data, including the personal telephone phone number and information of each personal data subject they work with. This responsibility ensures that data is handled securely and complies with relevant laws. When government employees must disclose personal data online, they must follow strict protocols to provide security and privacy.

In addition to the stable environment, government IT jobs are supported by strong security and access controls. These positions focus heavily on protecting citizens’ data, ensuring that personal telephone phone numbers and other sensitive data are secure to the highest security standards. This makes government IT roles vital in maintaining public trust and safeguarding critical information.

In conclusion, government IT jobs provide the long-term stability many professionals seek, especially when working in a regulated environment where data security and protection are top priorities.

 

Quick Fact 2: Competitive Salaries and Benefits

Government IT jobs offer competitive salaries, even if they don’t always surpass the private sector. However, the benefits packages often provide a significant edge. These comprehensive packages include health insurance, retirement plans, and paid time off, ensuring long-term financial security. Government positions also offer payroll and tax services to support employees with personal data needs, ensuring their employment and education history are securely managed.

Retirement plans, including pensions, can sometimes be more beneficial in the long run than private sector jobs. This is because the government adheres to applicable data protection laws and strict personal data processing protocols, ensuring the safety and security of personal data like salary and payroll information. Employees also enjoy strong security and access controls, preventing unauthorized access to sensitive personal data.

category037-image-003-careers-in-government

Regarding data processing, government jobs must follow strict business and commercial purposes to manage employee benefits and compensation, ensuring that disclosed personal data is used properly. Government IT positions are a strong option for long-term job security with comprehensive benefits.

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Quick Fact 3: High Demand for IT Professionals

category037-image-004-careers-in-government

The demand for IT professionals in government roles continues to rise. With over 79,000 federal employees currently working in IT, agencies are prioritizing cybersecurity and data services roles. Cybersecurity has become a key focus, as agencies must prevent threats and ensure that personal data collected automatically remains secure.

As technology advances, government agencies rely on skilled IT professionals to manage relevant data processing activity and maintain robust security and access controls. The need to process personal data securely and efficiently is a top priority, making skilled IT professionals crucial to protecting public information.

This demand also extends to hiring and employment purposes and the ability to handle sensitive personal data. With so much personal data at stake, IT professionals are responsible for upholding data protection laws and ensuring all personal data processing complies with legal regulations.

 

Quick Fact 4: Work-Life Balance

Government IT jobs are well known for offering a balanced work-life structure, essential for maintaining job satisfaction and personal well-being. Unlike many private sector roles, these positions provide predictable hours with minimal overtime or on-call responsibilities. This predictability especially appeals to individuals who prefer stable hours and reduced workplace stress.

One key factor enabling this balance is the structured handling of sensitive data, such as contact and employment data and personal telephone numbers. Government employees often need to automatically collect personal data, ensuring compliance with data protection laws while minimizing the need for after-hours work. Personal data originally collected in these roles must be processed during regular work hours, leaving less room for unexpected disruptions.

In these positions, government employees handle various tasks, including managing sales and customer relations and ensuring that the personal data discussed complies with legal requirements. By efficiently handling personal data subjects during scheduled hours, professionals can avoid the long, unpredictable hours often seen in private sector jobs. This allows them to collect data related to their tasks without the added stress of extensive overtime.

For those seeking a healthier balance, government IT jobs offer a structured environment where such personal data and other duties are managed efficiently, allowing for greater work-life harmony.

category037-image-005-careers-in-government
 

Conclusion

Government IT jobs provide four key benefits:

  • Job stability
  • Competitive salaries
  • High demand for IT professionals
  • A healthier work-life balance

These roles offer a secure career path and ensure that professionals can handle tasks such as disclosing personal data online and managing contact and employment data within regular work hours.

If you’re considering a career in IT, explore the opportunities available in government IT jobs. These positions offer stability and benefits while maintaining compliance with personal data protection standards. Government IT jobs could be ideal for those looking to grow professionally in a stable and structured environment.

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