Search Information Technology And Communication Services jobs

306 Information Technology And Communication Services Jobs

306 jobs found Jobs found Email me jobs like this
  • Police Communications Shift Supervisor

    Glendale, California United States CITY OF GLENDALE CA Full Time $6,797.64 - $8,884.32 Monthly Dec 02, 2025
    City of Glendale Employer:

    CITY OF GLENDALE CA

      The City of Glendale was incorporated on February 16, 1906 and spans approximately 30.6 square miles with a current population of approximately 203,054 people (US Census 2017 Population Estimates). Located minutes away from downtown Los Angeles, Pasadena, Burbank, Hollywood, and Universal City, Glendale is the fourth largest city in Los Angeles County and is surrounded by Southern California's leading commercial districts. As one of its core functions, Glendale provides well-maintained streets and a variety of transportation services. The City's historic success at attracting employers is partially attributed to the result of its location at the center of four major freeways including the I-5 Golden State Freeway SR-2 Glendale Freeway ST-134 Ventura Freeway and the 210 Foothill Freeway   All these provide easy access for residents, workers, and customers from around the region. Glendale also offers its own bus services, the Beeline, with 13 routes connecting customers to Jet Propulsion Laboratory (JPL), the City of Burbank, and the Metrolink Stations in both Burbank and Glendale.   The Bob Hope Airport in Burbank serves the Los Angeles area including Glendale, Pasadena and the San Fernando Valley. It is the only airport in the greater Los Angeles area with a direct rail connection to downtown Los Angeles. The City of Glendale is located about 30 minutes from Los Angeles International Airport (LAX). LAX is a commerce leader and designated as a world-class airport for its convenient location, modern facilities, and superior sea/air/land connections. Businesses and residents alike have taken advantage of Glendale's central location, reputation for safety, excellent business environment, outstanding schools, state-of-the-art healthcare facilities, and growing restaurant and entertainment options. Glendale is also one of Southern California's leading office markets featuring a wide range of properties and amenities. The City has over six million square feet of office space and is home to such recognized firms as Walt Disney Imagineering, ServiceTitan, IHOP / Applebee's, DreamWorks, LegalZoom, and Public Storage. Glendale prides itself on the quality of services it provides to the community. It is a full-service City, which includes a water and electrical department. The City operates its own power plant capable of serving the electrical needs of the entire city, although the majority of power is currently imported from other areas for cost savings. Water comes primarily from the Metropolitan Water District, along with a small portion from local wells.

    Job Description

    The Position

    OPEN/PROMOTIONAL EXAMINATION - ONE YEAR PROBATIONARY PERIOD

    In accordance with Civil Service Rule IV, Section 17, and at the request of the Police Department, the eligible list for this list shall be in effect for one year.

    Under general direction acts as a lead worker and supervises assigned shift of personnel responsible for receiving requests for Police service and dispatching appropriate personnel.

    Essential functions of the job include, but are not limited to, the following:

    Ensures Department services are provided with exceptional customer service and the highest ethical standards.

    Supervises assigned staff and reviews and evaluates work performance. Assists in the hiring, training and disciplinary actions of assigned staff.

    Plans, organizes, coordinates and directs the work of assigned staff.

    Prepares and maintains a variety of written and computerized reports including time cards, work schedules, worksheets, incident reports, annual performance evaluations, and equipment maintenance and repair requests.

    Trains and develops assigned staff as needed; assists in the planning and schedules on-going training.

    Provides input in the development of the Bureau's goals, objectives, policies, procedures and work standards, and actively supports their implementation.

    Scheduling, supervising, training and evaluating Communications Bureau personnel; overseeing routine operations of a computer-aided dispatch system; monitoring requests for service for proper responses; investigating and reporting on complaints relating to the Communications Center; monitoring various communications equipment used in the Center and reporting malfunction; participating in administrative duties of the Communications Bureau such as development of ongoing training programs, preparation of annual budget, maintenance of various procedural manuals, and preparation of various written materials; functions as Call Taker and Radio Operator as needed during shift.

    May act for the Bureau Commander in his/her absence.

    Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner.

    Performs other related duties as assigned or as the situation requires.

    Minimum Requirements

    Experience

    Three years of full-time employment in a public safety emergency communications facility utilizing a computer-aided dispatch system (CAD).

    Education/Training

    High school diploma or equivalent.

    Completion of a California Peace Officers Standards and Training (POST) Basic Dispatcher Course or a POST recognized equivalent level of training.

    License(s)/Certification(s)

    Valid Class C California driver's license.

    Knowledge, Skills & Abilities

    Knowledge of:

    Exceptional customer service practices.

    9-1-1 and emergency telephone operations, including appropriate supervisory troubleshooting techniques.

    Basic computer systems specific to bureau operations.

    Basic mathematics.

    Basic spelling, grammar and punctuation.

    California penal, vehicle and other codes.

    City of Glendale policies and procedures.

    Filing systems.

    General practices and procedures required to properly supervise Communications Center activities.

    Standard law enforcement operations and practices.

    Supervisory capabilities of CAD system and appropriate troubleshooting techniques.

    Two-way radio operations, including appropriate supervisory troubleshooting techniques.

    Knowledge of and skill in:

    Utilizing effective modern supervisory practices and procedures.

    Skill in:

    Making independent judgments and decisions based on standard policy or procedure.

    Ability to:

    Model and practice the highest standards of ethical conduct.

    Provide exceptional customer service.

    Consistently exercise good judgment and reasoning especially under stressful conditions.

    Deal tactfully and courteously with the public.

    Develop necessary skills from on the job training and meet standards of performance for the classification by the end of the probationary period.

    Foster and maintain a teamwork environment.

    Initiate, recommend and carry out personnel actions.

    Listen and ascertain relevant information quickly and accurately.

    Provide effective leadership.

    Provide effective work instruction and training, both orally and in writing.

    Read, write, and comprehend directions in English.

    Review and evaluate employees' job performance.

    Stand/sit for long periods of time.

    Train subordinate personnel.

    Type accurately at 30 words per minute.

    Understand and carry out complex oral and written instructions.

    Work consecutive 12 hour shifts, or longer as required.

    Work effectively and cooperatively with other employees.

    Work in confined quarters for extended periods of time.

    Other Characteristics

    Willingness to:

    Work rotating shifts, weekends, holidays and in emergencies.

    Work overtime as requested.

    Assume responsibility for maintaining a safe working environment.

    Special Conditions

    Within four months of employment, all employees of the Police Department are required to live within a radius of sixty contiguous land miles of the Glendale Civic Center.

    TATTOO POLICY

    Unless otherwise exempted, no employee of the Glendale Police Department shall have any visible tattoos or other skin markings.

    Promotional Eligibility

    Any City of Glendale employee who meets the minimum qualifications for this position, has completed probation or six months of City employment, and is occupying a permanent full-time classification on file in the Human Resources Department. Hourly City employees may be considered, provided that they furnish proof of continuous employment immediately preceding the final filing date, which would equal a minimum of six months of full-time service or 1040 part-time hours. (Civil Service Rule VIII 4-E).

    Note
    An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.

    Exceptional Customer Service Policy
    The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another.

    Please click on the link to read the Exceptional Customer Service Policy .

    Selection Process

    EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process.

    SUPPLEMENTAL APPLICATION: All applicants must complete the supplemental application in order to be considered for this position. NOTE: If you respond "No" to any of the items on the supplemental application, you may be disqualified from the recruitment.

    ORAL INTERVIEW: (Weight of 100%) To evaluate the candidate's experience, education, and general background for the position.

    Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list.

    BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting.

    TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract.

    The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance.

    The above listed benefits apply to full-time, salaried positions only.

    Closing Date/Time: 12/12/2025 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

  • Clinical Counselor
    • California
    • California Correctional Health Care Services (CCHCS)
    • Full Time
    • CORRECTIONS
    • Human and Social Services
    • Other
  • City Manager | Park City, Utah
    • 445 Marsac Ave, Park City, UT 84060, Park City, Utah
    • Park City Municipal Corporation, Utah
    • Full Time
    • Administration and Management
  • Financial Services Unit Supervisor
    • Seattle, Washington
    • King County Wastewater Treatment Division, WA
    • Full Time
    • Accounting and Finance
    • Administrative Analysis and Research
    • Clerical and Administrative Support
  • COMMUNITY SERVICES OFFICER- JAIL
    • Inglewood, California
    • CITY OF INGLEWOOD, CA
    • Community and Economic Development
  • City Attorney
    • Milpitas, California
    • City of Milpitas
    • Full Time
    • Legal Services
  • Public Safety Officer Trainee
    • Rohnert Park, California
    • City of Rohnert Park
    • Full Time
    • Public Safety
  • Supervising Air Quality Engineer (Source Test)
    • California
    • Bay Area Air Quality Management District
    • Full Time
    • Engineering
    • Environmental Services
  • Engineering Supervisor
    • Seattle, Washington
    • KING COUNTY DEPARTMENT OF WATER & LAND RESOURCES
    • Full Time
    • Administrative Analysis and Research
    • Clerical and Administrative Support
    • Engineering
  • Transit System Safety Officer
    • Bakersfield, California
    • Golden Empire Transit District
    • Full Time
    • Public Safety
    • Records Management
    • Regulatory and Licensing
    • Risk Management and Insurance Claims
    • Transportation or Transit
  • Firefighter
    • Rocklin, California
    • City of Rocklin
    • Full Time
    • Fire and EMS

4 Quick Facts About Working Government IT Jobs

4 Quick Facts About Working Government IT Jobs
 

I. Introduction

Government IT jobs offer unique opportunities for individuals seeking career stability, competitive benefits, and a balanced work-life arrangement. Taxpayer dollars fund these positions, which provide higher job stability than many private sector roles. Government IT jobs are also less affected by market fluctuations, ensuring consistent employment for qualified candidates.

In addition to job stability, these roles come with competitive salaries and comprehensive benefits packages, including retirement plans, health insurance, and paid time off. This provides long-term financial security. Furthermore, the increasing demand for IT professionals in government agencies, driven by advancements in technology and cybersecurity, makes these jobs highly desirable.

This article will explore four important facts about government IT jobs: job stability, competitive salaries and benefits, high demand for IT professionals, and work-life balance. Government employees often handle sensitive data, including managing personal telephone phone numbers and ensuring the protection of each personal data subject. Moreover, they must adhere to strict protocols when they disclose personal data online, ensuring government IT roles remain secure and trustworthy.

category037-image-001-careers-in-government
 

Quick Fact 1: Job Stability

category037-image-002-careers-in-government

One of the most significant benefits of government IT jobs is their unmatched job stability. Funded by taxpayer dollars, these positions provide consistent employment, even during economic instability. Government roles offer greater protection than private sector jobs, which are vulnerable to layoffs and budget cuts due to market fluctuations.

Government IT professionals are responsible for managing sensitive personal data, including the personal telephone phone number and information of each personal data subject they work with. This responsibility ensures that data is handled securely and complies with relevant laws. When government employees must disclose personal data online, they must follow strict protocols to provide security and privacy.

In addition to the stable environment, government IT jobs are supported by strong security and access controls. These positions focus heavily on protecting citizens’ data, ensuring that personal telephone phone numbers and other sensitive data are secure to the highest security standards. This makes government IT roles vital in maintaining public trust and safeguarding critical information.

In conclusion, government IT jobs provide the long-term stability many professionals seek, especially when working in a regulated environment where data security and protection are top priorities.

 

Quick Fact 2: Competitive Salaries and Benefits

Government IT jobs offer competitive salaries, even if they don’t always surpass the private sector. However, the benefits packages often provide a significant edge. These comprehensive packages include health insurance, retirement plans, and paid time off, ensuring long-term financial security. Government positions also offer payroll and tax services to support employees with personal data needs, ensuring their employment and education history are securely managed.

Retirement plans, including pensions, can sometimes be more beneficial in the long run than private sector jobs. This is because the government adheres to applicable data protection laws and strict personal data processing protocols, ensuring the safety and security of personal data like salary and payroll information. Employees also enjoy strong security and access controls, preventing unauthorized access to sensitive personal data.

category037-image-003-careers-in-government

Regarding data processing, government jobs must follow strict business and commercial purposes to manage employee benefits and compensation, ensuring that disclosed personal data is used properly. Government IT positions are a strong option for long-term job security with comprehensive benefits.

Careers In Government
 

Begin Your Career Journey

Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

JOIN NOW
 

Quick Fact 3: High Demand for IT Professionals

category037-image-004-careers-in-government

The demand for IT professionals in government roles continues to rise. With over 79,000 federal employees currently working in IT, agencies are prioritizing cybersecurity and data services roles. Cybersecurity has become a key focus, as agencies must prevent threats and ensure that personal data collected automatically remains secure.

As technology advances, government agencies rely on skilled IT professionals to manage relevant data processing activity and maintain robust security and access controls. The need to process personal data securely and efficiently is a top priority, making skilled IT professionals crucial to protecting public information.

This demand also extends to hiring and employment purposes and the ability to handle sensitive personal data. With so much personal data at stake, IT professionals are responsible for upholding data protection laws and ensuring all personal data processing complies with legal regulations.

 

Quick Fact 4: Work-Life Balance

Government IT jobs are well known for offering a balanced work-life structure, essential for maintaining job satisfaction and personal well-being. Unlike many private sector roles, these positions provide predictable hours with minimal overtime or on-call responsibilities. This predictability especially appeals to individuals who prefer stable hours and reduced workplace stress.

One key factor enabling this balance is the structured handling of sensitive data, such as contact and employment data and personal telephone numbers. Government employees often need to automatically collect personal data, ensuring compliance with data protection laws while minimizing the need for after-hours work. Personal data originally collected in these roles must be processed during regular work hours, leaving less room for unexpected disruptions.

In these positions, government employees handle various tasks, including managing sales and customer relations and ensuring that the personal data discussed complies with legal requirements. By efficiently handling personal data subjects during scheduled hours, professionals can avoid the long, unpredictable hours often seen in private sector jobs. This allows them to collect data related to their tasks without the added stress of extensive overtime.

For those seeking a healthier balance, government IT jobs offer a structured environment where such personal data and other duties are managed efficiently, allowing for greater work-life harmony.

category037-image-005-careers-in-government
 

Conclusion

Government IT jobs provide four key benefits:

  • Job stability
  • Competitive salaries
  • High demand for IT professionals
  • A healthier work-life balance

These roles offer a secure career path and ensure that professionals can handle tasks such as disclosing personal data online and managing contact and employment data within regular work hours.

If you’re considering a career in IT, explore the opportunities available in government IT jobs. These positions offer stability and benefits while maintaining compliance with personal data protection standards. Government IT jobs could be ideal for those looking to grow professionally in a stable and structured environment.

Unlock Government Opportunities with Careers in Government

Elevate your career or find the ideal government talent on Careers in Government! Explore and shape the future with us.

JOIN NOW