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  • Homeless Navigator

    Westminster, Colorado United States Westminster, Colorado Full Time $59,592.00 - $76,273.60 Annually Nov 17, 2025
    City of Westminster, Colorado Employer:

    Westminster, Colorado

    Welcome to employment with the City of Westminster, Colorado! Centrally located between Denver and Boulder, Colorado, on the US Highway 36 high-tech corridor, Westminster is a beautiful city designed for an exceptional quality of life. The community is a nationally recognized community with a reputation for innovation and progressive management in local government. Over 115,000 residents enjoy superb recreation amenities, beautiful neighborhoods, numerous entertainment and shopping opportunities. Westminster is 80% developed and maintains a goal to preserve 15% (3,300 acres) of its land area for natural open space. The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service – People – Integrity – Respect – Innovation – Teamwork). The City of Westminster is a full-service city employing over 1,600 talented individuals in a variety of jobs. Our employees are committed to delivering the highest quality of service to the local community in areas of:  Law Enforcement Fire, Medical and Emergency Management Parks, Open Space, Golf and Recreation Library Services Community Development, including City Planning and Engineering Economic Development Utilities Operations Street Maintenance Plus internal services including: Human Resources, City Management, City Attorney’s Office, Finance, Facilities Management and Fleet Management  The City of Westminster offers a comprehensive benefit package including: Health and Dental Insurance, General Leave that provides vacation, holidays, and illness leave, Flexible Spending, Pension/ Retirement Plans, Term Life Insurance, Long-term Disability, Survivor Benefits, Wellness Program, and Education and Training Reimbursement. You are welcome to apply online for any open City of Westminster position. Click on the appropriate job title for a detailed job announcement. Please note, that unless otherwise indicated, jobs close at 8:30 a.m. on the posted closing date. Applications can take from 20 to 30 minutes to complete, so please allow plenty of time for completion. Applications submitted after the job closing deadline cannot be accepted. Current City of Westminster employees may be eligible to apply for internal jobs when they are available. Business hours for City Hall, and several administrative offices are Monday through Friday 8:00 a.m. to 5:00 p.m. However, working schedules may vary depending on the needs of the operation.

    Job Description

    CITY EQUITY STATEMENT
    The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job-someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.

    Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

    We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.

    POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

    The Regional Homeless Navigator position connects services to customers of all ages who are experiencing homelessness with a goal of ultimately housing clients. This position requires interaction with municipal, county, non-profit and faith-based organizations to provide resources and strategic referrals to assist individuals and families experiencing homelessness.

    The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

    ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

    The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).

    This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the department’s mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.

    Every employee is accountable to:
    • Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
    • Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback
    • Act as an ambassador by understanding and fostering the organization's mission and vision
    • Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
    • Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior
    • Address difficult or contentious issues in a constructive manner
    • Support/promote change; demonstrate flexibility and takes calculated risks when appropriate
    • Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
    • Work to continuously improve the efficiency and effectiveness of the service or product being delivered
    • Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
    • Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences

    GENERAL COMPETENCIES
    Citywide - Every employee in this position is accountable to:
    • Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
    • Recognize personal strengths and weaknesses and target areas for personal self-development
    • Demonstrate initiative in performing job tasks
    • Exhibit problem-solving skills leading to sound judgment and quality decisions
    • Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently
    • Communicate effectively with individuals and groups using clear and concise verbal and written communications
    • Demonstrate accountability for work and take ownership in job performance
    • Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product
    Job Specific - Every employee in this position must be able to:
    • Demonstrate and utilize knowledge of housing and stabilization outcome principles, practices, and techniques
    • Demonstrate exceptional organizational skills and an ability to manage numerous projects simultaneously
    • Demonstrate ability to establish and maintain rapport with landlords, or potential placements, for housing conversations with involved professionals
    • Demonstrate ability to maintain composure and professionalism during stressful situations
    • Demonstrate ability to plan, organize, schedule and supervise varied activities within general policies and budgetary limitations
    • Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems
    • Demonstrate ability to establish effective working relationships with individuals and groups participating in the Homeless Navigator network, as well as associates, fellow employees, supervisors and clients and guests
    • Demonstrate team spirit and a willingness to assist coworkers when necessary
    • Work as part of a team as well as independently
    • Maintain discretion and confidentiality



    JOB SPECIFIC FUNCTIONS

    Essential Job Functions, Duties, Responsibilities and Tasks
    Assists with homeless referral and resources support, entry and exit follow-up plan development, as well as facilitation and participation in individualized service and support teams; serves clients by following up with individuals and families to provide resources and knowledge of multiple individual and family service agencies in the region to all these activities; maintains resources and eligibility requirements for services available to individuals and familiesFacilitates, organizes, participates, and evaluates in the regional homeless navigator network programs, including hotel partnerships for sheltering, medical respite and bridge housing; organizes resource fairs and supplies for outreachSupports with expediting services for clients in need through research and present data collection tools; designing individual and family involvement opportunities through participation on subcommittees; and gathering qualitative and quantitative data from individuals and families regarding servicesVisits camps, parked cars, and other sites to meet people where they are as well as in-person visits in an office environment to assist with direct homeless service deliveryServes as a professional ambassador of the department and City by maintaining a professional image and demonstrating exceptional public speaking skillsMaintains regular and punctual attendance Other Duties and Responsibilities
    Manages and enters data in spreadsheets, including in the Homeless Management Information System, and analyzes data using statistical softwareResearches national evidence-based practices in the areas of housing strategiesInterprets complex data and information into distinct formats using tables, graphs, or other visual aidsWorks within the regional navigation team and other regional boards, committees, and groups Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion.

    POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

    Education, Experience, Skills, Formal Training, Licenses and Certifications
    Required :
    • Graduation from an accredited four (4)-year college with major course work in social work, human services, or a closely related field
    • A minimum of three (3) years of non-profit or related experience
    • Experience in a social services setting with working knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons
    • Trained in trauma-informed care
    • A valid driver’s license and safe driving record throughout employment
    Preferred :
    • Experience working with homeless individuals and families is strongly preferred
    • Bi-lingual preferred
    Any equivalent combination of education, training and experience - including lived experience of homelessness, housing instability or poverty - which would provide the required knowledge and skills, may be considered.
    Physical Requirements
    Work requires sufficient physical stamina and strength:
    • Frequent walking on all types of surfaces; including uneven terrain
    • Frequently sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods
    • Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies
    • Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
    • Frequent lifting, carrying, and pushing/pulling of up to ten (10) pounds to move material and supplies; occasional lifting and pushing/pulling of up to 30 pounds with dollies and carts

    WORKING CONDITIONS
    Work is occasionally performed outdoors, including during inclement weather. Work includes driving and walking outdoors as well as sitting or standing in an office environment on a regular basis. The position requires a great deal of communication with City employees, outside agencies, and the public, including people experiencing homelessness.

    PRE-EMPLOYMENT REQUIREMENTS
    • Background checks will include employment references and criminal history and when applicable, credit check, driver’s license record, education verification
    • Pre-employment drug screen
    • Must be legally entitled to work in the United States


    The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.

    The City of Westminster offers a comprehensive benefit package including:
    • Health and Dental
    • Flexible Spending
    • Pension/Retirement Plans
    • Term Life Insurance
    • Long-term Disability
    • Survivor Benefits
    • Wellness Program
    • Career Development Program
    • Tuition Reimbursement Program
    • Leave program that provides for vacation, holidays, sick leave, major illness, and on the job injury


    For a more detailed overview of our General Non Exempt employee benefit package:
    Benefit Package

    The City of Westminster does not participate in the Social Security system. In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

    401(a) Contribution Rates:
    Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
    Employer Contribution: 12% of your base pay.

    Employer Contribution Vesting Schedule
    • Less than 3 years - 0%
    • 3 to 4 years - 60%
    • 4 to 5 years - 80%
    • Over 5 years - 100%
    • For employees age 55 and older, the employer contributions are 100% vested

    The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

    Closing Date/Time: 12/8/2025 8:38 AM Mountain

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Government Social Service Jobs: Roles, Skills, & Opportunities

Government Social Service Jobs: Roles, Skills, & Opportunities

Are you searching for a stable career that allows you to make a difference in your community? Government social service jobs offer many opportunities to help improve lives and support public welfare. Whether you’re interested in working with families, veterans, children, or individuals with disabilities, government roles provide meaningful work with long-term employment security.

This guide will explain the key roles in government social services, the qualifications you’ll need, and how to get started on this fulfilling career path.

 

Key Types of Government Social Service Jobs

Government social services span a variety of roles, allowing you to focus on areas that align with your passion and expertise. Here are some of the most common positions you can pursue:

Social Workers:

Social workers are critical in supporting individuals and families facing social, health, or emotional challenges. They conduct assessments, develop treatment plans, and connect clients with vital resources. Social workers can specialize in child welfare, mental health, or healthcare, and many roles are available in agencies like the Veterans Affairs and state departments of human services.

Child Welfare Specialists:

These professionals protect children from abuse and neglect while supporting families in crisis. They are often responsible for investigating reports of child abuse and working toward family reunification when possible. Child welfare specialists may work in foster care, adoption services, and family preservation programs.

Community Outreach Coordinators:

Coordinators bridge the gap between government services and the community, ensuring that vital resources are accessible to those who need them. These professionals organize public events, educate the community about government programs, and gather feedback on improving social services.

Rehabilitation Counselors:

Rehabilitation counselors work with individuals with disabilities, helping them achieve personal and professional goals. They assess clients’ abilities, develop rehabilitation plans, and assist with job placement. Specializations include vocational rehabilitation and substance abuse recovery.

Substance Abuse Counselors:

These counselors provide support to individuals struggling with addiction by offering individual and group therapy, conducting assessments, and developing treatment plans. Substance abuse counselors often work in government-run treatment centers and community health clinics.

Elderly Services Coordinators:

Elderly services coordinators manage programs that help older adults access healthcare, social engagement, and transportation services. They advocate for senior citizens’ rights and ensure their needs are met in a safe and supportive environment.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

 

Education and Qualifications for Government Social Service Jobs

A career in government social services generally requires a combination of education, experience, and relevant certifications. Here’s a breakdown of the typical qualifications needed for various roles:

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Educational Requirements

  • Bachelor’s Degree: Most entry-level positions in government social services require at least a bachelor’s degree in social work, human services, psychology, or public administration. For specific roles, degrees like education or nursing may also be acceptable.
  • Master’s Degree: Advanced positions, such as clinical social work or rehabilitation counseling, typically require a master’s degree. Standard options include a Master of Social Work (MSW), a Master of Public Administration (MPA), or a Master’s in Psychology or Counseling.
  • Doctoral Degree: While rare for most positions, a Ph.D. in Social Work, Public Policy, or Public Administration can benefit those pursuing high-level roles in administrative services, policy-making, or research.

Licenses and Certifications

Certain roles in government social services require specific certifications and licenses:

  • Social Work License: Clinical social work positions often require a Licensed Clinical Social Worker (LCSW) or similar designation. This requires passing an exam after completing an MSW and supervised hours.
  • Counseling Certifications: A Licensed Professional Counselor (LPC) or Licensed Mental Health Counselor (LMHC) certification may be required for roles like substance abuse or mental health counseling.
  • Child Welfare Certification: Some states require additional certification for child welfare specialists, which may include passing an exam after completing specific training.
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Other Key Qualifications

Experience:

Government agencies often value practical experience in addition to formal education. Internships, volunteer work, or entry-level roles in human services can help build your qualifications. For advanced positions, several years of experience may be required.

Language Skills:

Being bilingual, especially in languages other than English, can be a significant asset when working with diverse communities.

Technology Skills:

Many government roles require proficiency in case management software, data analysis, and office tools. Some positions, especially in administrative services, may also require skills in areas like social media management or research.

 

Continuing Education

Government social service professionals must complete continuing education to maintain their licenses or certifications. Agencies like the California Department of Health and the Centers for Disease Control or research organizations like the National Institute of Mental Health may provide training on emerging social services practices and new policies. Staying updated on trends in mental health, family support, and public health is crucial for career growth.

 

Security Clearance

Some government social service jobs, particularly at the federal level or in departments like Veterans Affairs, may require a security clearance. The clearance level depends on the job’s sensitivity, particularly in roles related to national security or handling personal data. Obtaining clearance usually involves a detailed background check.

 

Where to Find Job Opportunities

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Government social service jobs can be found at the city, county, state, and federal levels. Key departments offering these positions include the California Department of Human Services, Veterans Affairs, and local health and human services agencies. You can also search for roles through job boards specific to government jobs, such as USAJobs.gov or state and local government websites.

To streamline your job search, many agencies offer email notifications and the option to click save on job postings that interest you. Explore positions in health, education, and disability services to find the right match for your skills.

 

Conclusion

Government social service jobs provide a rewarding and stable career path for those committed to positively impacting society. Whether you’re interested in working with children, families, veterans, or individuals with disabilities, these roles offer a unique opportunity to support communities and promote social well-being.

With the proper education, certifications, and a commitment to ongoing learning, you can embark on a fulfilling career in government social services. You can explore job opportunities in your area and find a role that aligns with your passion for helping others.

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