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  • Community Engagement Specialist (STAFF SPECIALIST - H)

    Palo Alto, California United States City of Palo Alto Full Time $30.00 - $36.09 Hourly Dec 23, 2025
    City of Palo Alto Employer:

    City of Palo Alto

    The Community The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. The community's treelined streets and historic buildings reflect its California heritage, and, at the same time, many world-class businesses maintain or started offices here, such as Stanford Health Care and Lucile Packard Children's Hospital, Amazon, Broadcom, Hewlett-Packard, Houzz, Rivian, SAP and SAP Ariba, Tesla, and Varian Medical Systems. Numerous start-ups are also at home in Palo Alto, arguably making it the start-up capital of the world. Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community's dedication to lifelong learning. Stanford's cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City's exceptional K-12 school district ranks among the top public-school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation. Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy featuring premium shopping and dining options. Excellent healthcare facilities, performing arts, and diverse recreational opportunities are some of the community's incredibly desirable and cherished amenities. To learn more, visit https://www.paloalto.gov/Departments/City-Manager/Latest-News City Government Palo Alto is a full-service charter city with a council-manager form of government. The seven-member City Council is elected at large, and the City Council annually selects the Mayor and Vice Mayor from among its members. The Mayor and City Council appoint the City Manager, City Attorney, City Clerk, and City Auditor. The City Manager is responsible for the strategic direction and day-to-day operations of the City. Palo Alto is organized into 15 departments/offices with 1,093.10 authorized positions in FY 2025. There is also a FY 2025 capital budget of $316.2 million. Palo Alto owns and operates its own utilities, including electricity (carbon-neutral), gas, water, wastewater, and an expanding fiber network. This dynamic municipal environment ensures an ever-engaging platform for unique problem-solving and advances new initiatives, including sustainability, broadband, and effective service delivery. Community assets also include five libraries, 36 parks, five community centers, a museum and zoo, youth centers, a general aviation airport, an 18-hole golf course, a regional water treatment plant, and wildland open space preserves at the San Francisco Bay and in the foothills of the Santa Cruz Mountains offering 41 miles of walking/biking trails in addition to its police, fire, and ambulance services. Palo Alto has long been a leader in sustainability, and the City's ambitious greenhouse gas (GHG) emissions reduction goals are part of what sets it apart. Since the City's first Climate Protection Plan was passed in 2007, Palo Alto has set goals that exceed State and Federal targets. Today, the City's goal to reduce emissions 80% below 1990 levels by 2030 (the "80x30" goal) and achieve carbon neutrality by 2030 guides sustainability efforts. An award-winning City, Palo Alto is recognized nationally as innovative and well-managed. City services and performance also receive impressive marks from community members in the Palo Alto Community Survey. Many of those ratings put City programs and services in the highest percentiles among the hundreds of benchmark cities. Palo Alto makes decisions through comprehensive processes and proactively seeks to involve its extremely informed, educated, and engaged residents. Projects are naturally a cooperative effort among the City Council, Boards, Commissions, Committees, engaged residents, neighborhoods, businesses, property owners, and staff. Join an Award Winning Team  Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government. We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City. Want to learn more about our benefits? Learn more by reviewing our "Benefits at a Glance Booklet." Contact Us Phone: 650-329-2376    Email: Recruit@paloalto.gov    Location: City Hall, 1st Floor | 250 Hamilton Ave 94301 | View Map

    Job Description

    Description

    Join Our Team! Now Hiring a Part-Time Community Engagement Specialist

    The City of Palo Alto’s Community Services Department is excited to announce that the Junior Museum & Zoo (JMZ) is currently recruiting for a part-time Community Engagement Specialist (Staff Specialist H). Reporting to the Education Director, the Community Engagement Specialist will work with the Museum’s surrounding communities to forge new, and strengthen existing, relationships with the purpose of building the diversity of the Junior Museum’s audience. Estimated number of work hours per week: 18-20.
    About the Junior Museum & Zoo
    The Junior Museum & Zoo is a beloved local destination that:
    • Serves children from birth to age 8 through its science exhibits and live animal displays
    • Supports children up to age 11 through school programs and summer camps
    • Welcomes 121,000+ visitors annually
    • Delivers 23,000+ science lessons through school and community programs

    Our mission is to engage a child’s curiosity in science and nature. To learn more, please visit our website.

    This is an SEIU Hourly (limited benefits) position. In lieu of providing a medical plan, the City grants a medical stipend of $3.80 per hour in paid status. This position also accrues a certain amount of earned time off.

    Essential Duties

    • Serve as the primary liaison between community partners and schools serving targeted neighborhoods in East Palo Alto, Redwood City, Menlo Park and other low-income and predominantly minority communities.
    • Develop a Plan for Increasing Diversity and Inclusion at the JMZ by defining key strategies for strengthening relationships with, and service to, these communities. Serve as key staff for strategy implementation. An example of this would be to identify and represent the Museum at neighborhood (or school) festivals and events, thereby strengthening our presence in the community and furthering our mission. Another example might be identifying key community members to serve as advocates for our work there (helping with front end and summative evaluation surveys, for instance).
    • Manage front-end focus group activities to establish baseline relationships with targeted communities, identify barriers to audience building with these communities, and pinpoint strategies for minimizing barriers to visitation and service of these communities. Manage summative evaluation activities to help measure progress toward audience building goals.
    • Manage the Summer Camp Scholarship Program, facilitating publicity and outreach to the community about the benefit, helping families navigate the application process, awarding scholarships, and serving as a liaison between families and JMZ staff during their child’s attendance at camp.
    • Help plan and attend targeted community affinity group events at the Jr. Museum.

    Position success will result in:
    • Measurably increased participation by families from our identified communities in Museum visits and science programs and camps.
    • Increased outreach in targeted communities.
    • Increased awareness and positive regard among targeted community members about the JMZ, its reduced-priced admissions programs, special events, volunteer and employment opportunities, and other services.
    • Greater diversity among the Museum’s paid staff, volunteers, and interns.


    Minimum Qualifications

    Ideal Qualifications:
    • At least two years of related experience and a successful track record of audience building with diverse communities.
    • A bachelor’s degree.
    • Spanish language preferred.
    • Experience with, and knowledge of, issues related to diversity, equity, access, and inclusion.
    • Familiarity with the local Peninsula community.
    • Experience with creating new partnerships in the community.
    • Experience conducting outreach through email, social media, websites, and participation in community events.
    • Strong organizational skills and attention to detail.
    • Strong written and oral communications skills.
    • Demonstrated ability to work collaboratively with a team, and excellent customer service skills.
    • Proficiency with MS Office Suite programs and the ability to learn new systems.
    • Ability to work some evenings and weekends.


    Supplemental Information

    Application Process :
    • Complete an online application with cover letter and resume attached.

    The Selection Process:
    • Applicants will receive recruitment status notifications via email (governmentjobs.com account also has notification status updates).
    • Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time.
    • The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.


    Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

    The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities, and encourages both prospective and current employees to discuss potential accommodations with their employer.

    City of Palo Alto offers the following benefits to those in a SEIU Hourly position:

    Medical Stipend
    $3.80 effective the pay period including July 1, 2024.

    Sick Leave
    Earn .03 hour of sick leave for each hour worked.

    Retirement
    City of Palo Alto PST (Part-time, Seasonal & Temporary Employees) Retirement Plan

    Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.

    Closing Date/Time: 1/9/2026 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Government Social Service Jobs: Roles, Skills, & Opportunities

Government Social Service Jobs: Roles, Skills, & Opportunities

Are you searching for a stable career that allows you to make a difference in your community? Government social service jobs offer many opportunities to help improve lives and support public welfare. Whether you’re interested in working with families, veterans, children, or individuals with disabilities, government roles provide meaningful work with long-term employment security.

This guide will explain the key roles in government social services, the qualifications you’ll need, and how to get started on this fulfilling career path.

 

Key Types of Government Social Service Jobs

Government social services span a variety of roles, allowing you to focus on areas that align with your passion and expertise. Here are some of the most common positions you can pursue:

Social Workers:

Social workers are critical in supporting individuals and families facing social, health, or emotional challenges. They conduct assessments, develop treatment plans, and connect clients with vital resources. Social workers can specialize in child welfare, mental health, or healthcare, and many roles are available in agencies like the Veterans Affairs and state departments of human services.

Child Welfare Specialists:

These professionals protect children from abuse and neglect while supporting families in crisis. They are often responsible for investigating reports of child abuse and working toward family reunification when possible. Child welfare specialists may work in foster care, adoption services, and family preservation programs.

Community Outreach Coordinators:

Coordinators bridge the gap between government services and the community, ensuring that vital resources are accessible to those who need them. These professionals organize public events, educate the community about government programs, and gather feedback on improving social services.

Rehabilitation Counselors:

Rehabilitation counselors work with individuals with disabilities, helping them achieve personal and professional goals. They assess clients’ abilities, develop rehabilitation plans, and assist with job placement. Specializations include vocational rehabilitation and substance abuse recovery.

Substance Abuse Counselors:

These counselors provide support to individuals struggling with addiction by offering individual and group therapy, conducting assessments, and developing treatment plans. Substance abuse counselors often work in government-run treatment centers and community health clinics.

Elderly Services Coordinators:

Elderly services coordinators manage programs that help older adults access healthcare, social engagement, and transportation services. They advocate for senior citizens’ rights and ensure their needs are met in a safe and supportive environment.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

 

Education and Qualifications for Government Social Service Jobs

A career in government social services generally requires a combination of education, experience, and relevant certifications. Here’s a breakdown of the typical qualifications needed for various roles:

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Educational Requirements

  • Bachelor’s Degree: Most entry-level positions in government social services require at least a bachelor’s degree in social work, human services, psychology, or public administration. For specific roles, degrees like education or nursing may also be acceptable.
  • Master’s Degree: Advanced positions, such as clinical social work or rehabilitation counseling, typically require a master’s degree. Standard options include a Master of Social Work (MSW), a Master of Public Administration (MPA), or a Master’s in Psychology or Counseling.
  • Doctoral Degree: While rare for most positions, a Ph.D. in Social Work, Public Policy, or Public Administration can benefit those pursuing high-level roles in administrative services, policy-making, or research.

Licenses and Certifications

Certain roles in government social services require specific certifications and licenses:

  • Social Work License: Clinical social work positions often require a Licensed Clinical Social Worker (LCSW) or similar designation. This requires passing an exam after completing an MSW and supervised hours.
  • Counseling Certifications: A Licensed Professional Counselor (LPC) or Licensed Mental Health Counselor (LMHC) certification may be required for roles like substance abuse or mental health counseling.
  • Child Welfare Certification: Some states require additional certification for child welfare specialists, which may include passing an exam after completing specific training.
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Other Key Qualifications

Experience:

Government agencies often value practical experience in addition to formal education. Internships, volunteer work, or entry-level roles in human services can help build your qualifications. For advanced positions, several years of experience may be required.

Language Skills:

Being bilingual, especially in languages other than English, can be a significant asset when working with diverse communities.

Technology Skills:

Many government roles require proficiency in case management software, data analysis, and office tools. Some positions, especially in administrative services, may also require skills in areas like social media management or research.

 

Continuing Education

Government social service professionals must complete continuing education to maintain their licenses or certifications. Agencies like the California Department of Health and the Centers for Disease Control or research organizations like the National Institute of Mental Health may provide training on emerging social services practices and new policies. Staying updated on trends in mental health, family support, and public health is crucial for career growth.

 

Security Clearance

Some government social service jobs, particularly at the federal level or in departments like Veterans Affairs, may require a security clearance. The clearance level depends on the job’s sensitivity, particularly in roles related to national security or handling personal data. Obtaining clearance usually involves a detailed background check.

 

Where to Find Job Opportunities

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Government social service jobs can be found at the city, county, state, and federal levels. Key departments offering these positions include the California Department of Human Services, Veterans Affairs, and local health and human services agencies. You can also search for roles through job boards specific to government jobs, such as USAJobs.gov or state and local government websites.

To streamline your job search, many agencies offer email notifications and the option to click save on job postings that interest you. Explore positions in health, education, and disability services to find the right match for your skills.

 

Conclusion

Government social service jobs provide a rewarding and stable career path for those committed to positively impacting society. Whether you’re interested in working with children, families, veterans, or individuals with disabilities, these roles offer a unique opportunity to support communities and promote social well-being.

With the proper education, certifications, and a commitment to ongoing learning, you can embark on a fulfilling career in government social services. You can explore job opportunities in your area and find a role that aligns with your passion for helping others.

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