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  • Child Support Services - Staff Specialist

    Santa Ana, California United States Orange County, CA Full Time $66,227.20 - $88,566.40 Annually Nov 15, 2025
    County of Orange Employer:

    Orange County, CA

    Discover a Fulfilling Career at the County of Orange With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service. As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us. As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed. Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.   Community Impact: Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you. Employee Wellness: At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families. Innovation: The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here. Collaboration: Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here. Equality: At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do. Career Advancement: The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.  

    Job Description

    CAREER DESCRIPTION

    Child Support Services - Staff Specialist

    OPEN TO THE PUBLIC
    This recruitment will establish an open eligible list. The eligible list can be used to fill current and future Staff Specialist vacancies within Child Support Services. The eligible list established from this recruitment may also be used to fill similar and/or lower-level classifications throughout the County of Orange.

    DEADLINE TO APPLY

    This recruitment will remain open for a minimum of five (5) business days and is scheduled to close on Sunday, November 23, 2025, at 11:59 P.M. (PST).

    Qualified applicants are encouraged to apply immediately.

    ORANGE COUNTY
    Orange County is a desirable place to live and is one of the premier employers in the region, as well as the third largest populated County in California. At the County you will find a variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clickinghere.

    CHILD SUPPORT SERVICES (CSS)
    Orange County Child Support Services (CSS) is an award-winning, forward-thinking agency of over 312 professionals, dedicated to helping parents financially support their children. The core mission is assisting parents in establishing paternity, establishing financial and medical child support orders, and facilitating the payment of that support through various means, including court action. Under the direction of the Department Director, CSS delivers human services to the community based on a balanced approach emphasizing Customers, Staff, Business Efficiencies, and Performance. CSS also works in close partnership with the Orange County Superior Court, California Department of Child Support Services, and other local child support agencies throughout California.

    Click here for more information of Child Support Services.

    THE OPPORTUNITY
    The department is seeking collaborative, flexible, and enthusiastic incumbents to work with a dedicated team of individuals who are committed to providing exceptional customer service. Incumbents will also have the skills and competencies to work with executives and other CSS staff and possess a strong drive to make a difference. The Staff Specialist position can be utilized in any of the CSS divisions and will have opportunities to rotate throughout the agency. In addition, the successful candidate will also demonstrate the following competencies:

    •Demonstrate strong verbal communication by actively participating in and contributing to discussions in meetings
    •Effectively lead efforts to support department-wide initiatives
    •Demonstrate strong writing skills to prepare written summaries
    •Demonstrate a high level of discretion, integrity, and confidentiality
    •Demonstrate intermediate to expert proficiency with Microsoft Office Suite
    •Demonstrate strong analytical skills by compiling, analyzing, and interpreting statistical data to evaluate business processes and recommend efficiencies
    •Demonstrate understanding and recognition of urgent situations and appropriate manner of handling
    •Demonstrate initiative, resourcefulness and the ability to conduct research in support of initiatives and projects
    •Effectively manage projects including timelines, deliverables, communication plans and briefings
    •Confidently represent the Department, at internal meetings or external functions with the community, other County agencies, and, or State related activities

    MINIMUM QUALIFICATIONS & CORE COMPETENCIES
    In addition to the minimum qualifications, the ideal candidate will have knowledge and experience related to the following competencies:

    Planning and Organizing
      ◦ Organize and plan to ensure high productivity and efficiency
      ◦ Effectively prioritize multiple and competing tasks by managing time wisely
      ◦ Develop project timelines and manage multiple deliverables

    Results Oriented and Problem Solving
      ◦ Clearly understand and embrace the Vision and Mission of CSS in order to meet objectives, goals and deadlines
      ◦ Effectively maintain appropriate focus on outcomes and accomplishments
      ◦ Convey sense of urgency to complete tasks in a prompt and accurate manner
      ◦ Be self-sufficient and take initiative in work/projects
      ◦ Integrate new ideas and contemporary approaches into problem solving
      ◦ Identify problems needing immediate attention and follow through for resolution

    Effective Communication (Verbal and Written)
      ◦ Write effectively by using correct English grammar, punctuation and spelling, including producing written documentation that is appropriate for the audience
      ◦ Effective in communicating information verbally and using appropriate body language
      ◦ Ability to prepare and verbally present program support information to various groups
      ◦ Confidently represent Supervisor, Manager or CSS at internal organizational meetings and external activities

    Analytical | Data Gathering
      ◦ Knowledge of techniques for gathering, compiling, analyzing and presenting information verbally and in writing
      ◦ Ability to evaluate complex data and summarize the evaluation of such data in terms of business process improvements, trends, and/or recommendations
      ◦ Exhibits innovation and creativity in identifying and resolving problems as they occur
      ◦ Keen attention to detail
      ◦ Ability to use good judgment and decision making when conducting analysis of issues and data to support policy and decision making
      ◦ Analytical skills to gather program information, statistics and reports to identify issues and recommendations

    Relationship Building | Interpersonal Skills
      ◦ Establish and maintain cooperative working relationship with peers, supervisors, managers, government officials, vendors, community partners and the public
      ◦ Develop internal and external relationships to support collaboration, gain understanding, and build confidence in the CSS programs
      ◦ Collaborate with others in support of a project to ensure timely completion and quality product

    MINIMUM QUALIFICATIONS
    Click hereto learn more about the Minimum Qualifications for the Staff Specialist classification as well as the physical and mental requirements and the environmental conditions.

    RECRUITMENT PROCESS
    Human Resource Services screens all application materials for minimum qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process.

    Application Screening | (Refer/Non-Refer)
    Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.

    Online Assessment | (Weighted 100%)
    Candidates whose experience and education appear to best meet the needs of the department will be invited to participate in online examination (s) covering job-related competencies. Some components of this online assessment may be timed.

    Eligible List
    Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

    Veterans Employment Preference Policy (VEPP)
    T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clickhereto review the policy.

    Completion of a background investigation to the satisfaction of the County is required for most assignments.

    Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures.

    ADDITIONAL INFORMATION

    EMAIL NOTIFICATION
    Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

    NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at http://www.governmentjobs.com.

    FREQUENTLY ASKED QUESTIONS
    Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Brandy Soriaat (714) 245-4580 or Brandy.Soria@ssa.ocgov.com.

    EEO INFORMATION



    Orange County, as an equal employment opportunity employer,


    encourages applicants from diverse backgrounds to apply.

    Non-Management Benefits
    In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

    Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
    http://www.ocers.org/active-member-information

    Click here for information about benefits offered to County of Orange employees.

    Closing Date/Time: 11/23/2025 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Government Social Service Jobs: Roles, Skills, & Opportunities

Government Social Service Jobs: Roles, Skills, & Opportunities

Are you searching for a stable career that allows you to make a difference in your community? Government social service jobs offer many opportunities to help improve lives and support public welfare. Whether you’re interested in working with families, veterans, children, or individuals with disabilities, government roles provide meaningful work with long-term employment security.

This guide will explain the key roles in government social services, the qualifications you’ll need, and how to get started on this fulfilling career path.

 

Key Types of Government Social Service Jobs

Government social services span a variety of roles, allowing you to focus on areas that align with your passion and expertise. Here are some of the most common positions you can pursue:

Social Workers:

Social workers are critical in supporting individuals and families facing social, health, or emotional challenges. They conduct assessments, develop treatment plans, and connect clients with vital resources. Social workers can specialize in child welfare, mental health, or healthcare, and many roles are available in agencies like the Veterans Affairs and state departments of human services.

Child Welfare Specialists:

These professionals protect children from abuse and neglect while supporting families in crisis. They are often responsible for investigating reports of child abuse and working toward family reunification when possible. Child welfare specialists may work in foster care, adoption services, and family preservation programs.

Community Outreach Coordinators:

Coordinators bridge the gap between government services and the community, ensuring that vital resources are accessible to those who need them. These professionals organize public events, educate the community about government programs, and gather feedback on improving social services.

Rehabilitation Counselors:

Rehabilitation counselors work with individuals with disabilities, helping them achieve personal and professional goals. They assess clients’ abilities, develop rehabilitation plans, and assist with job placement. Specializations include vocational rehabilitation and substance abuse recovery.

Substance Abuse Counselors:

These counselors provide support to individuals struggling with addiction by offering individual and group therapy, conducting assessments, and developing treatment plans. Substance abuse counselors often work in government-run treatment centers and community health clinics.

Elderly Services Coordinators:

Elderly services coordinators manage programs that help older adults access healthcare, social engagement, and transportation services. They advocate for senior citizens’ rights and ensure their needs are met in a safe and supportive environment.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

 

Education and Qualifications for Government Social Service Jobs

A career in government social services generally requires a combination of education, experience, and relevant certifications. Here’s a breakdown of the typical qualifications needed for various roles:

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Educational Requirements

  • Bachelor’s Degree: Most entry-level positions in government social services require at least a bachelor’s degree in social work, human services, psychology, or public administration. For specific roles, degrees like education or nursing may also be acceptable.
  • Master’s Degree: Advanced positions, such as clinical social work or rehabilitation counseling, typically require a master’s degree. Standard options include a Master of Social Work (MSW), a Master of Public Administration (MPA), or a Master’s in Psychology or Counseling.
  • Doctoral Degree: While rare for most positions, a Ph.D. in Social Work, Public Policy, or Public Administration can benefit those pursuing high-level roles in administrative services, policy-making, or research.

Licenses and Certifications

Certain roles in government social services require specific certifications and licenses:

  • Social Work License: Clinical social work positions often require a Licensed Clinical Social Worker (LCSW) or similar designation. This requires passing an exam after completing an MSW and supervised hours.
  • Counseling Certifications: A Licensed Professional Counselor (LPC) or Licensed Mental Health Counselor (LMHC) certification may be required for roles like substance abuse or mental health counseling.
  • Child Welfare Certification: Some states require additional certification for child welfare specialists, which may include passing an exam after completing specific training.
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Other Key Qualifications

Experience:

Government agencies often value practical experience in addition to formal education. Internships, volunteer work, or entry-level roles in human services can help build your qualifications. For advanced positions, several years of experience may be required.

Language Skills:

Being bilingual, especially in languages other than English, can be a significant asset when working with diverse communities.

Technology Skills:

Many government roles require proficiency in case management software, data analysis, and office tools. Some positions, especially in administrative services, may also require skills in areas like social media management or research.

 

Continuing Education

Government social service professionals must complete continuing education to maintain their licenses or certifications. Agencies like the California Department of Health and the Centers for Disease Control or research organizations like the National Institute of Mental Health may provide training on emerging social services practices and new policies. Staying updated on trends in mental health, family support, and public health is crucial for career growth.

 

Security Clearance

Some government social service jobs, particularly at the federal level or in departments like Veterans Affairs, may require a security clearance. The clearance level depends on the job’s sensitivity, particularly in roles related to national security or handling personal data. Obtaining clearance usually involves a detailed background check.

 

Where to Find Job Opportunities

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Government social service jobs can be found at the city, county, state, and federal levels. Key departments offering these positions include the California Department of Human Services, Veterans Affairs, and local health and human services agencies. You can also search for roles through job boards specific to government jobs, such as USAJobs.gov or state and local government websites.

To streamline your job search, many agencies offer email notifications and the option to click save on job postings that interest you. Explore positions in health, education, and disability services to find the right match for your skills.

 

Conclusion

Government social service jobs provide a rewarding and stable career path for those committed to positively impacting society. Whether you’re interested in working with children, families, veterans, or individuals with disabilities, these roles offer a unique opportunity to support communities and promote social well-being.

With the proper education, certifications, and a commitment to ongoing learning, you can embark on a fulfilling career in government social services. You can explore job opportunities in your area and find a role that aligns with your passion for helping others.

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