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  • Building Permit Technician Supervisor

    Palo Alto, California United States City of Palo Alto Full Time $116,084.80 - $174,137.60 Annually Apr 29, 2026
    City of Palo Alto Employer:

    City of Palo Alto

    The Community The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. The community's treelined streets and historic buildings reflect its California heritage, and, at the same time, many world-class businesses maintain or started offices here, such as Stanford Health Care and Lucile Packard Children's Hospital, Amazon, Broadcom, Hewlett-Packard, Houzz, Rivian, SAP and SAP Ariba, Tesla, and Varian Medical Systems. Numerous start-ups are also at home in Palo Alto, arguably making it the start-up capital of the world. Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community's dedication to lifelong learning. Stanford's cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City's exceptional K-12 school district ranks among the top public-school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation. Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy featuring premium shopping and dining options. Excellent healthcare facilities, performing arts, and diverse recreational opportunities are some of the community's incredibly desirable and cherished amenities. To learn more, visit https://www.paloalto.gov/Departments/City-Manager/Latest-News City Government Palo Alto is a full-service charter city with a council-manager form of government. The seven-member City Council is elected at large, and the City Council annually selects the Mayor and Vice Mayor from among its members. The Mayor and City Council appoint the City Manager, City Attorney, City Clerk, and City Auditor. The City Manager is responsible for the strategic direction and day-to-day operations of the City. Palo Alto is organized into 15 departments/offices with 1,093.10 authorized positions in FY 2025. There is also a FY 2025 capital budget of $316.2 million. Palo Alto owns and operates its own utilities, including electricity (carbon-neutral), gas, water, wastewater, and an expanding fiber network. This dynamic municipal environment ensures an ever-engaging platform for unique problem-solving and advances new initiatives, including sustainability, broadband, and effective service delivery. Community assets also include five libraries, 36 parks, five community centers, a museum and zoo, youth centers, a general aviation airport, an 18-hole golf course, a regional water treatment plant, and wildland open space preserves at the San Francisco Bay and in the foothills of the Santa Cruz Mountains offering 41 miles of walking/biking trails in addition to its police, fire, and ambulance services. Palo Alto has long been a leader in sustainability, and the City's ambitious greenhouse gas (GHG) emissions reduction goals are part of what sets it apart. Since the City's first Climate Protection Plan was passed in 2007, Palo Alto has set goals that exceed State and Federal targets. Today, the City's goal to reduce emissions 80% below 1990 levels by 2030 (the "80x30" goal) and achieve carbon neutrality by 2030 guides sustainability efforts. An award-winning City, Palo Alto is recognized nationally as innovative and well-managed. City services and performance also receive impressive marks from community members in the Palo Alto Community Survey. Many of those ratings put City programs and services in the highest percentiles among the hundreds of benchmark cities. Palo Alto makes decisions through comprehensive processes and proactively seeks to involve its extremely informed, educated, and engaged residents. Projects are naturally a cooperative effort among the City Council, Boards, Commissions, Committees, engaged residents, neighborhoods, businesses, property owners, and staff. Join an Award Winning Team  Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government. We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City. Want to learn more about our benefits? Learn more by reviewing our "Benefits at a Glance Booklet." Contact Us Phone: 650-329-2376    Email: Recruit@paloalto.gov    Location: City Hall, 1st Floor | 250 Hamilton Ave 94301 | View Map  

    Job Description

    Description

    Lead the Building Permit Tech Team. Support the Team That Moves Projects Forward.

    Join Our Team as a Building Permit Technician Supervisor

    The Opportunity

    The City of Palo Alto’s Planning and Development Services Department is seeking a Building Permit Technician Supervisor to support operations within the City’s Development Center. Please note that the Building Permit Technician Supervisor is a working title and is being hired under the Principal Planner classification. Click here to view the full job description.

    This position supervises the Development Project Coordinator team, which serves as a central hub for customers navigating the City’s building permit processes. The team provides front-line support to homeowners, contractors, designers, and developers, helping guide projects from early assistance through permit issuance and project close-out.

    As the Building Permit Technician Supervisor, you will provide leadership, technical guidance, and operational oversight for the project coordination team. You will help ensure that building permit projects move efficiently through the review process while maintaining high standards for customer service and regulatory compliance.

    The ideal candidate brings strong experience in building permit processing, development coordination, and construction-related project management, along with demonstrated supervisory skills and the ability to manage multiple priorities in a fast-paced environment.

    About Us: Development Services

    Development Services is the Building Division of the Planning and Development Services department. The Development Center is a one-stop center for homeowners, businesses, designers, and contractors working on projects in Palo Alto.

    At the Development Center staff helps customers navigate the City’s development and building permit process while ensuring projects comply with applicable building codes, zoning regulations, engineering standards, and sustainability requirements.

    The Development Project Coordinator team plays a key role in guiding projects through the permit process and coordinating with planners, engineers, building inspectors, and other City staff throughout the development review cycle.

    We are committed to:
    • Helping customers successfully navigate the development process
    • Providing clear guidance in a complex regulatory environment
    • Maintaining efficient and transparent permit processes
    • Delivering exceptional customer service to the community

    The City has transitioned to a fully digital application and plan review system, allowing projects to be submitted and processed electronically.

    What You’ll Do

    As the Building Permit Technician Supervisor, you will lead the Development Project Coordinator team. Overseeing daily operations and ensuring efficient delivery of Development Center permitting services.

    Supervise the Development Project Coordinator Team
    • Provide leadership and supervision for seven Development Project Coordinators. Responsible for managing building permits and guiding applicants through the permitting process
    • Assign and prioritize work, monitor progress, and provide guidance on project coordination and permit processing.
    • Oversee Development Center front desk operations. Ensuring staffing levels are met and staff are sufficiently trained and responsive to meet customer service expectations.
    • Support staff and team development through coaching, performance management, and training.

    Support Building Permit Project Coordination
    • Provide oversight and guidance on residential and commercial permit projects moving through the building permitting process.
    • Assist staff in resolving complex coordination issues involving multiple departments or regulatory requirements.
    • Ensure projects are tracked accurately and processed efficiently within the City’s permit management system.

    Strengthen Development Center Operations
    • Lead daily operations related to permit coordination, front desk service functions, and customer inquiries.
    • Identify opportunities to improve processes, workflows, and service delivery.
    • Ensure staff maintain high standards for customer service and responsiveness.

    Provide Technical Guidance
    • Serve as a senior resource to staff on building permit processes, development procedures, and regulatory requirements.
    • Support staff in interpreting codes, coordinating reviews, and facilitating communication across City departments.
    • Assist with implementing operational improvements and best practices within the Development Center.

    Coordinate with Internal and External Stakeholders
    • Communicate with customers, contractors, consultants, and internal City staff regarding processes and project coordination.
    • Develop strong working relationships with interdepartmental partners. Participate in cross-departmental meetings and initiatives related to permit services.

    Who Thrives in This Role

    This role is ideal for someone who combines strong knowledge of building and development processes with leadership and operational management skills.

    Successful candidates often bring experience in permit center operations, construction administration, development coordination, or municipal planning or building environments, along with demonstrated supervisory or team leadership experience.

    You may be a strong fit for this position if you:
    • Demonstrated experience supervising or leading a team in a professional environment
    • Have experience providing proactive, highly engaged customer service in a public-facing environment
    • Have experience coordinating or processing building permits
    • Possess strong knowledge of building codes, construction practices, and development regulations
    • Bring strong project management and organizational skills
    • Are comfortable managing multiple priorities and operational workflows
    • Posses strong interpersonal and communication skills to facilitate problem-solving and collaboration
    • Have experience identifying opportunities for process improvements for operational efficiencies


    Why Work for the City of Palo Alto?

    Palo Alto is the birthplace of Silicon Valley, where innovation meets public service.

    When you join the City, you become part of a team dedicated to delivering high-quality services that support a thriving and sustainable community.

    Highlights include:
    • CalPERS Pension retirement plan
    • Comprehensive medical, dental, and vision coverage
    • Professional development opportunities
    • Collaborative and mission-driven work environment

    Ready to Help Strengthen Development Services?

    Apply today and play a key role in supporting the team that helps residents, businesses, and builders navigate Palo Alto’s development process while maintaining the City’s high standards for safety, sustainability, and design excellence.

    Essential Duties

    Essential and other important responsibilities and duties may include, but are not limited to, the following:

    • May supervise professional and administrative staff and consultants.
    • May prepare and conduct performance evaluations and prepare program, team or individual work programs.
    • May participate in hiring and disciplinary actions.
    • Establish and evaluate achievement of program and individual goals and objectives.
    • Represent the city to the public, to other agencies, and to regional and sub-regional committees, including conducting public meetings, making presentations, and responding to requests for information.
    • Serve as project manager on projects or other assignments; may also oversee programs or oversee staff with responsibility for programs (e.g. housing, block grant).
    • Prepare and write high quality staff reports, professional documents, and communications.
    • Critically review the draft work products of staff and consultants, providing comments as needed to ensure they represent the Department’s best work.
    • Attend, chair, and conduct a variety of meetings; serve on committees as requested; make presentations to the City Council; represent the Department and make oral presentations at meetings, inter-agency meetings, conferences and other events.
    • Serve as a liaison to one of the city’s boards or commissions, or other committees.
    • Assist in the development of department budgets; monitor and approve expenditures in accordance with policies and principles of sound fiscal management. Develop and maintain analytical tools for audit and control of programs.
    • Procure the services of consultants and contractors consistent with City procedures, oversee contract work program, schedule, budget, and deliverables.
    • Perform other duties of a similar nature or level.


    Minimum Qualifications

    Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:
    • Bachelor’s degree in a field relevant to the program or function being managed; Urban planning, architecture, or a related field.
    • Seven years of progressively responsible experience in municipal government including complex project management; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

    Preferred Qualifications:
    • Master’s degree is preferred.
    • Supervisory experience preferred.

    Licensing Requirements:
    • Valid California Driver’s License

    Supplemental Information

    The Selection Process:
    • Applicants will receive recruitment status notifications via email. Governmentjobs.com account also has notification status updates.
    • Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time after the posting closes.
    • The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.


    Our online application system is provided byNeoGov. If you have problems while applying online, please contactNeoGov'sLive Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

    This position is represented by Service Employee International Union (SEIU).

    Compensation (SEIU) :Comprehensive compensation plan, to learn more clickHERE.

    The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

    See our Benefits at a Glance Bookletfor more details.
    Learn more about our Compensation Plan HERE.

    Closing Date/Time: 5/11/2026 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Ensuring Community Safety: A Guide to Careers in Code Compliance and Inspection

Ensuring Community Safety: A Guide to Careers in Code Compliance and Inspection

In the intricate world of public service, code compliance jobs emerge as pivotal roles that ensure the safety, health, and well-being of communities.

For individuals passionate about upholding standards and regulations, a career in code enforcement and inspection presents a unique opportunity to make a tangible difference.

If code enforcement and compliance is a field that you feel is interesting and matches your skill set, then you will want to look further into how your local, state, or federal government may help you fill your passion with a position in code compliance.

 

Understanding Code Compliance Roles

Code compliance officers, also known as code enforcement officers or inspectors, are responsible for enforcing a wide range of codes and regulations related to building safety, zoning, environmental protection, and public health.

These professionals play a critical role in maintaining the quality of neighborhoods, ensuring buildings are safe and environments are livable.

Here are some examples of compliance professions that might sound like what you're looking for:

Building Code Compliance Officer: Inspects buildings and performs related work to ensure compliance with building codes and safety standards, issuing permits and performing on-site inspections to verify adherence to regulations.

Environmental Code Compliance Officer: Enforces environmental laws by inspecting facilities for pollution and hazardous materials compliance, working to maintain public health and environmental safety.

Health Code Compliance Officer: Ensures businesses and public spaces meet health regulations and health code requirements by conducting inspections of restaurants, pools, and housing to prevent health hazards.

City Code Zoning Compliance Officer: Oversees adherence to city ordinances and zoning laws, reviews permits, and investigates violations to ensure property use complies with local zoning regulations.

Fire Code Compliance Officer: Conducts fire safety inspections and approves fire safety plans, working to prevent fire hazards and ensure buildings comply with fire safety codes.

Electrical Code Compliance Officer: Reviews and inspects electrical systems and installations, ensuring they meet electrical codes and safety standards.

Plumbing Code Compliance Officer: Inspects plumbing systems for compliance with plumbing codes, reviewing plans and conducting site inspections to safeguard public health.

Public Safety and Compliance Officer: Enforces public safety policies, collaborating with other departments to develop and implement safety protocols and emergency response plans.

 

The Appeal of a Career in Code Compliance

A career in code compliance is not just a job; it's a commitment to public safety and community well-being. Here’s why many are drawn to this field:

  • Making a Difference: Every day, code compliance officers contribute to the safety and improvement of their communities by ensuring that codes and regulations are followed.
  • Diverse Challenges: No two days are the same in code compliance. Professionals in this field are constantly learning and adapting to new situations and challenges.
  • Job Security and Growth: With the constant need for regulation enforcement and the evolving nature of codes and standards, code compliance jobs offer stability and opportunities for career advancement.
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  • Engagement with the Community: These roles provide a chance to work closely with the public, local businesses, and other government agencies, fostering a deep sense of community engagement and service.
 

Steps You Can Take to Launch Your Career in Code Compliance

Embarking on a career in code compliance requires a mix of education, skill development, and strategic job searching.

Let's look at how you can get started:
  • Educational Foundations: While requirements can vary, many code compliance roles require at least a high school diploma or equivalent. However, further education in fields such as public administration, urban planning, construction management, or a related field can be highly beneficial.
  • Certification and Training: Gaining certification from recognized organizations, such as the International Code Council (ICC), can significantly enhance your qualifications. Many positions also require specific training and licensing relevant to your area of enforcement. For example, if you are applying for a compliance position in Florida, having a valid Florida driver's license may be necessary. In a situation such as this one, you may also be asked to be part of the Florida Association for Inspectors or other such agencies.
  • Gain Experience: Entry-level positions or internships in local government can provide practical experience and a foot in the door. Volunteering for community projects related to building, planning, and development can also be advantageous and help give you the connection you need to get the type of position you are looking for.
  • Develop Essential Skills: Beyond understanding codes and regulations, successful code compliance professionals possess strong analytical, communication, and interpersonal skills to effectively interact with the public and resolve compliance issues.
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How to Apply for Government Coding and Compliance Positions

1. Understand the Job Requirements

Carefully review and read the job announcement to understand the qualifications, experience, and educational requirements.

Note any specific certifications or licenses needed, such as those for building inspection or public health.

2. Prepare Your Application Materials

Resume: Tailor your resume to highlight relevant experience, education, and skills that match the job announcement. Use keywords from the job description to pass automated screening processes.

Cover Letter: Write a concise cover letter that explains why you're interested in the position and how your background makes you a suitable candidate.

Supporting Documents: Prepare any required documents, such as transcripts, certifications, or references, as indicated in the job listing.

3. Submit Your Application

Follow the application instructions in the job announcement carefully and correctly. This may involve filling out an online application form, verifying phone numbers and contact information with your references, uploading documents, or emailing your application materials to a specific contact.

Make sure to refresh your browser to view any important updates on positions you've applied for or if additional items have been requested.

4. Prepare for Assessments and Interviews

Assessment Tests: Some positions may require you to pass assessment tests or exams related to code compliance knowledge and skills.

Interviews: If selected for an interview, prepare by reviewing common interview questions for government jobs and formulating responses that demonstrate your qualifications and interest in public service.

5. Follow Up

After submitting your application or completing an interview, it's appropriate to follow up with a thank-you email reiterating your interest in the position.

It's also understandable to expect someone to respond to you. If you haven't heard anything by a specified date or timeframe, a polite follow-up to inquire about the status of your application is acceptable.

6. Continuous Learning

Whether you're waiting for a response or looking to improve your chances for future opportunities, continue enhancing your skills and knowledge relevant to code compliance.

This could involve taking courses on the latest building codes, attending workshops, or joining professional organizations related to code enforcement.

 

Why Pursue a Government Role in Code Compliance?

Government job opportunities in code compliance offer a chance to work on a wide range of projects and initiatives that directly impact public safety and community standards.

These roles come with the benefits of government employment, including competitive salaries, comprehensive benefits, and the opportunity to contribute to the public good.

Whether at the municipal, state, or federal level, code compliance jobs are essential to the functioning of safe and orderly communities.

For those with a keen interest in regulations, a desire to engage with the community, and a commitment to public service, a career in code compliance offers a fulfilling path.

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If you’re driven by the prospect of ensuring safety and standards within communities and have an eye for detail and regulations, take a few seconds and start exploring code compliance opportunities on our website.

This could prove to be the start of a rewarding career journey.

Embrace the challenge and step into a role where you can truly make a difference every day.

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