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utilization review nurse supervisor ii
Los Angeles County
UTILIZATION REVIEW NURSE SUPERVISOR II
LOS ANGELES COUNTY Los Angeles, California, United States
TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y5126D FILING START DATE: 06/09/2020 AT 8:00 A.M. (PST) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of 5 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. DEFINITION: Exercises, under medical direction, administrative and technical supervision over the nursing staff engaged in utilization review activities at LAC+USC Medical Center, one of the largest public hospitals in the country with 600-beds. CLASSIFICATION STANDARDS: The position allocated to this class is responsible for directing, through subordinate supervisors, the activities of the Utilization Review Nurses engaged in utilization review activities, in accordance with the Professional Standards Review Organization guidelines and the Joint Commission on Accreditation of Hospitals' utilization review standard. Under the direction of a physician member of the Utilization Review Committee, the incumbent is responsible for the development and implementation of procedures for and the effective conduct of the system to review patients' medical charts to ascertain the medical necessity for services and appropriateness of the level of care, for notification of appropriate persons of cases which do not meet medical necessity and level of care criteria, and for certification of approved hospital days reimbursable under the Medicare and MediCal programs. Essential Job Functions Plans, develops, and implements procedures to fulfill the Professional Standards Review organization requirements for an effective and timely utilization review system. Directs the utilization review function through subordinate supervisors, conferring with supervisors on personnel, and technical and administrative problems. Reviews and analyzes reports prepared by subordinate supervisors on number and status of reviews, physician advisor referrals, and type of physician advisor determinations, to determine if improvement in procedures or additional staff training is needed and to make recommendations on potential areas for medical care evaluation studies. Determines need for and conducts in-service training to improve quality of admission and continued stay reviews, and to disseminate information concerning new or revised procedures. Evaluates the performance of subordinate supervisors and reviews their evaluations of Utilization Review Nurses; counsels subordinates on their performance. Develops procedures for the compilation of information from medical charts concerning diagnoses, problems, procedures, or practitioner categories as directed for medical care evaluation studies. Works with Professional Standards Review Organization representative to orient new staff to Federal laws and regulations pertaining to Medicare and Medi-Cal reimbursement. Confers with physicians, administrative personnel, and other disciplines in the hospital to coordinate the work of the unit, obtain information, answer questions concerning the necessity for utilization review, and develop review procedures. Attends Utilization Review Committee meetings to inform the Committee of new or revised utilization review requirements, the impact of the requirements, and procedures to be implemented for compliance. Requirements SELECTION REQUIREMENTS: 1. One (1) year experience within the last five (5) years in the supervision* of nursing staff engaged in utilization review activities. -AND- 2. Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Programs. LICENSE(S) AND CERTIFICATE(S) REQUIRED: A current license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applicants must ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applicants claiming experience in a state other than California must provide their Registered Nurse License Number from that state on the application at the time of filing. Out-of-State experience provided on the application without the required license number will not be considered. The required license and certification MUST be current, active, and unrestricted; a conditional, provisional, probationary, or restricted license or certification will NOT be accepted. A current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program. Applicants MUST attach a legible photocopy of the required BLS certification to their application at the time of filing or within 15 calendar days of filing your application online. Applications submitted without the required evidence of BLS certification will be rejected. PHYSICAL CLASS II: Light: Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIALTY REQUIREMENTS: * For this examination, supervision MUST include all the following: planning, assigning, reviewing work of staff and evaluating employee performance. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Experience within the last five (5) years in the supervision * of nursing staff engaged in utilization review activities beyond the selection requirements. Bachelor of Science degree in Nursing (BSN) or higher from an accredited institution ** . ** In order to receive credit for any type of college degree, you MUST include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization WITH your online application at the time of filing, or within 15 calendar days from the date of filing the application . Additional Information EXAMINATION CONTENT The examination will consist of an evaluation of education and experience based upon application information and Desirable Qualifications, weighted 100% Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add mteran1@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill a vacancy at the Comprehensive Health Centers and its affiliated Health Centers and any other vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, fax, or in person will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience, for each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RECISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered as a response; in doing so, your application will be REJECTED . NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may email the documents to Martha Teran at mteran1@dhs.lacounty.gov at the time of filing, or within 15 calendar days from the date of filing the application . Please include your Name, the Exam Number and Exam Title on the email. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA Coordinator Phone: (323) 914-7111 Teletype Phone: (800) 899-4099 California Relay Services Phone: (800) 735-2922 DEPARTMENT CONTACT: Martha Teran, Exam Analyst (323) 914-7045 mteran1@dhs.lacounty.gov Closing Date/Time:
Jan 16, 2021
Full Time
TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y5126D FILING START DATE: 06/09/2020 AT 8:00 A.M. (PST) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of 5 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. DEFINITION: Exercises, under medical direction, administrative and technical supervision over the nursing staff engaged in utilization review activities at LAC+USC Medical Center, one of the largest public hospitals in the country with 600-beds. CLASSIFICATION STANDARDS: The position allocated to this class is responsible for directing, through subordinate supervisors, the activities of the Utilization Review Nurses engaged in utilization review activities, in accordance with the Professional Standards Review Organization guidelines and the Joint Commission on Accreditation of Hospitals' utilization review standard. Under the direction of a physician member of the Utilization Review Committee, the incumbent is responsible for the development and implementation of procedures for and the effective conduct of the system to review patients' medical charts to ascertain the medical necessity for services and appropriateness of the level of care, for notification of appropriate persons of cases which do not meet medical necessity and level of care criteria, and for certification of approved hospital days reimbursable under the Medicare and MediCal programs. Essential Job Functions Plans, develops, and implements procedures to fulfill the Professional Standards Review organization requirements for an effective and timely utilization review system. Directs the utilization review function through subordinate supervisors, conferring with supervisors on personnel, and technical and administrative problems. Reviews and analyzes reports prepared by subordinate supervisors on number and status of reviews, physician advisor referrals, and type of physician advisor determinations, to determine if improvement in procedures or additional staff training is needed and to make recommendations on potential areas for medical care evaluation studies. Determines need for and conducts in-service training to improve quality of admission and continued stay reviews, and to disseminate information concerning new or revised procedures. Evaluates the performance of subordinate supervisors and reviews their evaluations of Utilization Review Nurses; counsels subordinates on their performance. Develops procedures for the compilation of information from medical charts concerning diagnoses, problems, procedures, or practitioner categories as directed for medical care evaluation studies. Works with Professional Standards Review Organization representative to orient new staff to Federal laws and regulations pertaining to Medicare and Medi-Cal reimbursement. Confers with physicians, administrative personnel, and other disciplines in the hospital to coordinate the work of the unit, obtain information, answer questions concerning the necessity for utilization review, and develop review procedures. Attends Utilization Review Committee meetings to inform the Committee of new or revised utilization review requirements, the impact of the requirements, and procedures to be implemented for compliance. Requirements SELECTION REQUIREMENTS: 1. One (1) year experience within the last five (5) years in the supervision* of nursing staff engaged in utilization review activities. -AND- 2. Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Programs. LICENSE(S) AND CERTIFICATE(S) REQUIRED: A current license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applicants must ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applicants claiming experience in a state other than California must provide their Registered Nurse License Number from that state on the application at the time of filing. Out-of-State experience provided on the application without the required license number will not be considered. The required license and certification MUST be current, active, and unrestricted; a conditional, provisional, probationary, or restricted license or certification will NOT be accepted. A current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program. Applicants MUST attach a legible photocopy of the required BLS certification to their application at the time of filing or within 15 calendar days of filing your application online. Applications submitted without the required evidence of BLS certification will be rejected. PHYSICAL CLASS II: Light: Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIALTY REQUIREMENTS: * For this examination, supervision MUST include all the following: planning, assigning, reviewing work of staff and evaluating employee performance. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Experience within the last five (5) years in the supervision * of nursing staff engaged in utilization review activities beyond the selection requirements. Bachelor of Science degree in Nursing (BSN) or higher from an accredited institution ** . ** In order to receive credit for any type of college degree, you MUST include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization WITH your online application at the time of filing, or within 15 calendar days from the date of filing the application . Additional Information EXAMINATION CONTENT The examination will consist of an evaluation of education and experience based upon application information and Desirable Qualifications, weighted 100% Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add mteran1@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill a vacancy at the Comprehensive Health Centers and its affiliated Health Centers and any other vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, fax, or in person will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience, for each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RECISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered as a response; in doing so, your application will be REJECTED . NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may email the documents to Martha Teran at mteran1@dhs.lacounty.gov at the time of filing, or within 15 calendar days from the date of filing the application . Please include your Name, the Exam Number and Exam Title on the email. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA Coordinator Phone: (323) 914-7111 Teletype Phone: (800) 899-4099 California Relay Services Phone: (800) 735-2922 DEPARTMENT CONTACT: Martha Teran, Exam Analyst (323) 914-7045 mteran1@dhs.lacounty.gov Closing Date/Time:
County of San Benito
Quality Improvement Supervisor II
SAN BENITO COUNTY, CA Hollister, CA, USA
DEFINITION Under general direction of the Director of Behavioral Health, plans, organizes, manages, evaluates and supervises the activities that ensure the quality of client care and over-all quality/effectiveness of major programs within the County Behavioral Health Department; assigns and evaluates the work of multidisciplinary professional and paraprofessional staff and other support personnel, may plan and provide a variety of direct client behavioral health services, performs a variety of administrative work functions associated with ensuring fiscally sound utilization of behavioral health services; serves a primary role in the completion of the departments Performance Improvement Projects; serves as the departments Compliance Officer; serves as a liaison for the department with contracted direct service providers, community, regional, or State agencies DISTINGUISHING CHARACTERISTICS This is middle level management position with primary responsibility for the administration of the quality improvement and compliance plans of a major department with multiple programs that include mental health and substance abuse branches. Incumbents are responsible for maintaining the quality of both staff and program performance and workload standards. This classification requires strong management and communication skills as well as problem solving skills and the ability to participate effectively in decision-making processes. This classification also requires a high degree of professional knowledge in the areas of mental health and substance abuse treatment/support services, federal and state laws and regulations related to MediCal and Medicare reimbursement and program operations. REPORTS TO Director of Behavioral Health CLASSIFICATIONS SUPERVISED This classification has no direct supervisor responsibility of specifically assigned staff, however the responsibilities of the position requires oversight, and evaluation of the work produced by multidisciplinary professional and paraprofessional staff and other support personnel. PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office, clinic, homes, school, or community environments; work is performed with people who may exhibit unstable and potentially violent behavior; continuous contact with other staff and the public. Examples of Duties / Knowledge & Skills EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES (The following is used as a partial description and is not restrictive as to duties required.) Reviews client admission data and clinical documentation to ensure compliance with County and State regulations and policies relating to medical necessity and case documentation: when appropriate interviews clients, significant others, and consults with outpatient professional staff, and contract provider staff regarding client diagnoses, medical necessity, length of treatment and case documentation. Reviews case records and assesses for appropriate levels of care, aftercare and discharge planning. Represents the County in disputes with contract providers over appropriateness of treatment plans and length of stay in care. Advocates on behalf of the County with contract provider staff for appropriate client care. Provides training for professional, paraprofessional and contract provider staff on information about utilization and documentation requirements. Facilitates and participates with department staff in utilization review and quality improvement meetings. Evaluates financial status of inpatients at contactor inpatient facilities to identify payer sources; Posts and reconciles all payments from all payer sources for inpatient physician services and bed day charges; Records MediCal and Medicare payments, cutbacks and denials. Prepares comprehensive reports related to program operations and activities Works in a primary staff role in fulfilling the responsibilities for the design, implementation and completion of the departments Performance Improvement Projects Fulfills the responsibilities of the Compliance Officer as identified in the departments Compliance Plan Ensures the adherence to and fulfillment of the responsibilities of the department as described in the department's Annual Quality Improvement Plan Responds to requests for information and assistance Assists in the preparation for and participates in various state and federal program audits to ensure department compliance with MediCal and Medicare regulations Monitors and evaluates overall activities of assigned programs/functions, including contracted service providers/programs, methods and procedures for effectiveness and consistency with program goals and objectives, recommending and implementing upon Director approval changes in program, policies, and procedures as necessary. Files MediCal updates Operates a computer and updates files, records The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of San Benito assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a "meet and confer" process and are subject to the Memorandum of Understanding currently in effect . Minimum qualifications & Requirements Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: At least three years of licensed professional experience in a multidisciplinary Behavioral Health program which includes experience in administrative management and /or clinical supervision that demonstrates possession of the knowledge and abilities. AND Completion of academic coursework and training as defined in Title IX for the California Administrative Code in one of the following: Ph.D. in clinical psychology from an accredited school; Master's degree in Social Work from an accredited school of social work; Master's degree in Marriage, Family and Child Counseling, Psychology, or Counseling from an accredited school. Registered Nurse, meaning a person licensed as a registered by the California Board of Registered Nursing. Supplemental information Knowledge of: Quality review/quality assessment principles, practices, methods and techniques Pertinent laws and regulations regarding health and social service programs, including guidelines pertaining to reimbursement of health care services Federal, state and county regulations and policies pertaining to utilization review Laws and regulations pertaining to client's legal rights Basic pharmacology and the utilization of prescription drugs for treatment: Methods and procedures of admissions, discharges, and client care in outpatient and acute care psychiatric settings Principles, practices, and techniques of psychotherapy and psychiatric casework and substance abuse treatment Social aspects, attitudes, characteristics and behaviors of mental illness, emotional disturbances and addiction to drugs and alcohol Current developments in the field of Mental Health and Substance Abuse Treatment Community resources available to mental health and substance abuse programs Cultural, socio-economic and language factors that affect service delivery to ethnic populations Basic training and employee development principles and practices Basic mathematics and basic computer applications and techniques. Ability to: Review and interpret healthcare documentation, including interpretation of clinical data and medical terminology pertaining to diagnosis, treatment and medication Ascertain facts through examination of records Collect, interpret and evaluate data Interpret complex regulations, laws and guidelines, formulate policies and procedures, rationalize and project consequences of decisions, and /or recommendations Establish and maintain effective relations with clients, the general public, contract providers and personnel at all organizational levels Prepare concise, logical oral and written reports and explain policies, procedures and recommendations Communicate effectively both orally and in writing Prepare and maintain accurate records Operate standard office equipment, utilize various software programs relevant to the responsibilities of the position Operate a motor vehicle; Assist in the establishment of program goals and objectives and evaluate their attainment, train, evaluate and motivate professional and support staff. NOTE: The selection process will likely consist of a Training and Experience Evaluation (T&E) to produce a score in order to be placed on the eligible list. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. Closing Date/Time: Continuous
Nov 22, 2020
Full Time
DEFINITION Under general direction of the Director of Behavioral Health, plans, organizes, manages, evaluates and supervises the activities that ensure the quality of client care and over-all quality/effectiveness of major programs within the County Behavioral Health Department; assigns and evaluates the work of multidisciplinary professional and paraprofessional staff and other support personnel, may plan and provide a variety of direct client behavioral health services, performs a variety of administrative work functions associated with ensuring fiscally sound utilization of behavioral health services; serves a primary role in the completion of the departments Performance Improvement Projects; serves as the departments Compliance Officer; serves as a liaison for the department with contracted direct service providers, community, regional, or State agencies DISTINGUISHING CHARACTERISTICS This is middle level management position with primary responsibility for the administration of the quality improvement and compliance plans of a major department with multiple programs that include mental health and substance abuse branches. Incumbents are responsible for maintaining the quality of both staff and program performance and workload standards. This classification requires strong management and communication skills as well as problem solving skills and the ability to participate effectively in decision-making processes. This classification also requires a high degree of professional knowledge in the areas of mental health and substance abuse treatment/support services, federal and state laws and regulations related to MediCal and Medicare reimbursement and program operations. REPORTS TO Director of Behavioral Health CLASSIFICATIONS SUPERVISED This classification has no direct supervisor responsibility of specifically assigned staff, however the responsibilities of the position requires oversight, and evaluation of the work produced by multidisciplinary professional and paraprofessional staff and other support personnel. PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office, clinic, homes, school, or community environments; work is performed with people who may exhibit unstable and potentially violent behavior; continuous contact with other staff and the public. Examples of Duties / Knowledge & Skills EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES (The following is used as a partial description and is not restrictive as to duties required.) Reviews client admission data and clinical documentation to ensure compliance with County and State regulations and policies relating to medical necessity and case documentation: when appropriate interviews clients, significant others, and consults with outpatient professional staff, and contract provider staff regarding client diagnoses, medical necessity, length of treatment and case documentation. Reviews case records and assesses for appropriate levels of care, aftercare and discharge planning. Represents the County in disputes with contract providers over appropriateness of treatment plans and length of stay in care. Advocates on behalf of the County with contract provider staff for appropriate client care. Provides training for professional, paraprofessional and contract provider staff on information about utilization and documentation requirements. Facilitates and participates with department staff in utilization review and quality improvement meetings. Evaluates financial status of inpatients at contactor inpatient facilities to identify payer sources; Posts and reconciles all payments from all payer sources for inpatient physician services and bed day charges; Records MediCal and Medicare payments, cutbacks and denials. Prepares comprehensive reports related to program operations and activities Works in a primary staff role in fulfilling the responsibilities for the design, implementation and completion of the departments Performance Improvement Projects Fulfills the responsibilities of the Compliance Officer as identified in the departments Compliance Plan Ensures the adherence to and fulfillment of the responsibilities of the department as described in the department's Annual Quality Improvement Plan Responds to requests for information and assistance Assists in the preparation for and participates in various state and federal program audits to ensure department compliance with MediCal and Medicare regulations Monitors and evaluates overall activities of assigned programs/functions, including contracted service providers/programs, methods and procedures for effectiveness and consistency with program goals and objectives, recommending and implementing upon Director approval changes in program, policies, and procedures as necessary. Files MediCal updates Operates a computer and updates files, records The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of San Benito assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a "meet and confer" process and are subject to the Memorandum of Understanding currently in effect . Minimum qualifications & Requirements Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: At least three years of licensed professional experience in a multidisciplinary Behavioral Health program which includes experience in administrative management and /or clinical supervision that demonstrates possession of the knowledge and abilities. AND Completion of academic coursework and training as defined in Title IX for the California Administrative Code in one of the following: Ph.D. in clinical psychology from an accredited school; Master's degree in Social Work from an accredited school of social work; Master's degree in Marriage, Family and Child Counseling, Psychology, or Counseling from an accredited school. Registered Nurse, meaning a person licensed as a registered by the California Board of Registered Nursing. Supplemental information Knowledge of: Quality review/quality assessment principles, practices, methods and techniques Pertinent laws and regulations regarding health and social service programs, including guidelines pertaining to reimbursement of health care services Federal, state and county regulations and policies pertaining to utilization review Laws and regulations pertaining to client's legal rights Basic pharmacology and the utilization of prescription drugs for treatment: Methods and procedures of admissions, discharges, and client care in outpatient and acute care psychiatric settings Principles, practices, and techniques of psychotherapy and psychiatric casework and substance abuse treatment Social aspects, attitudes, characteristics and behaviors of mental illness, emotional disturbances and addiction to drugs and alcohol Current developments in the field of Mental Health and Substance Abuse Treatment Community resources available to mental health and substance abuse programs Cultural, socio-economic and language factors that affect service delivery to ethnic populations Basic training and employee development principles and practices Basic mathematics and basic computer applications and techniques. Ability to: Review and interpret healthcare documentation, including interpretation of clinical data and medical terminology pertaining to diagnosis, treatment and medication Ascertain facts through examination of records Collect, interpret and evaluate data Interpret complex regulations, laws and guidelines, formulate policies and procedures, rationalize and project consequences of decisions, and /or recommendations Establish and maintain effective relations with clients, the general public, contract providers and personnel at all organizational levels Prepare concise, logical oral and written reports and explain policies, procedures and recommendations Communicate effectively both orally and in writing Prepare and maintain accurate records Operate standard office equipment, utilize various software programs relevant to the responsibilities of the position Operate a motor vehicle; Assist in the establishment of program goals and objectives and evaluate their attainment, train, evaluate and motivate professional and support staff. NOTE: The selection process will likely consist of a Training and Experience Evaluation (T&E) to produce a score in order to be placed on the eligible list. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. Closing Date/Time: Continuous
Los Angeles County
MENTAL HEALTH PROGRAM MANAGER I
LOS ANGELES COUNTY Los Angeles, California, United States
Department of Mental Health Exam Number: b4740C Open Competitive Job Opportunity FILING START DATE: 1/19/2021 AT 9:00 A.M. PST This examination will remain open until the needs of the service are met and may close at anytime without advance notice. DEFINITION: Directs, through subordinate supervisors, the administration of the mental health services programs of a small- to medium-sized clinic, or comparable Service Area-based and Countywide programs. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Mental Health Program Manager III or higher; and have responsibility for the development and direction of directly-operated and contracted mental health services programs administered for a small- to medium-sized clinic; or for the development and direction of comparable Service Area-based or Countywide programs. Within purview, incumbents technically and administratively oversee programs operated with multidisciplinary treatment and support staff that include subordinate supervisors; direct and participate in the design of treatment programs and the planning, implementation, and evaluation of program services; and coordinate program services with those of other Service Areas, Bureaus, and mental health contract agencies. This is first working level in the Mental Health Program Manager series. Incumbents must exercise a working knowledge of the principles of management and supervision; methods of program planning to meet service delivery goals and objectives; and the regulations applicable to the programs administered. Mental Health Program Manager I is distinguished from Mental Health Program Manager II by the latter's responsibility for the programs of a medium- to large-sized clinic or programs of similar size, scope, and complexity administered for a Service Area or Countywide; and is distinguished from Mental Health Clinical Supervisor, Senior Mental Health Counselor, R.N., and Supervising Psychologist by the primary responsibility of these classes for supervision of clinical staff providing mental health services to clientele. Essential Job Functions Performs the full range of administrative supervision to plan, assign, oversee, and evaluate the work of subordinate staff and provides technical guidance and support to staff within scope of practice. Participates in the development, negotiation, implementation, and management of the budget for the clinic or programs overseen; ensures that budget and contract allocations reflect program priorities; and takes corrective action where necessary. Formulates policies and procedures with respect to program administration, ensuring compliance with Federal and State Medicare and Medicaid regulations for reimbursement claiming and maximum recovery costs for directly-billable services. Develops and monitors revenue-generation procedures and objective for programs managed, including achievement of revenue goals. Develops and implements reporting procedures to ensure that program services utilization and revenue data are reported to accurately and in a timely manner. Coordinates the delivery of staff training necessary to maintain mandated levels of services. Monitors services delivery to ensure that services conform to acceptable standards of care and establishes and modifies program monitoring and review methods as necessary. Oversees audits and the implementation of audit recommendations for programs managed. Represents managed programs in meetings with representatives of other County departments, State and Federal agencies, and other public and private entities. In conjunction with the Patients' Rights Division, investigates complaints from patients and others about programs and services under managerial oversight. Works in a collaborative and timely manner with departmental human resources representatives in matters such as employee investigations and performance, requesting new positions, and reorganizing and relocating staff. Initiates and approves requisitions for supplies and personnel required to operate programs administered. Assist in the negotiation, implementation, and evaluation of departmental program contracts within the jurisdictions served by the programs., as needed. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Option I: A valid, current license to practice as a clinical social worker or marriage and family therapist issued by the appropriate State of California licensing agency - AND - Two years of licensed experience supervising a multi-disciplinary mental health team. Option II: A valid, current license to practice as a psychologist issued by the appropriate State of California licensing agency - AND - One year of licensed experience supervising a multi-disciplinary mental health team. Option III: A valid, current license to practice as a registered nurse issued by the appropriate State of California licensing agency - AND - Three years of licensed nursing experience supervising a multi-disciplinary mental health team. A Master's Degree in Nursing Administration, Psychology, or a related field from an accredited college or university will be accepted for one year of the required experience. Option IV: A Master's Degree in Social Work, Marriage and Family Therapy, Nursing Administration, Psychology, or a related field from an accredited college or university - AND - five years of bona-fide supervisory experience* providing administrative and technical direction at the level of Health Program Analyst III** in a mental health setting. *Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. **Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing a small Countywide health program. A multi-disciplinary mental health team is defined as a group of mental health care providers that may consist of psychiatrists, psychologists, psychiatric nurses, psychiatric social workers, marriage and family therapists, medical doctors, clinical case managers, and/or other mental health care professionals that work together to assess the mental health care needs of the client and develop a treatment plan tailored to the client's identified needs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Transcript : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of training and experience weighted 100%. The evaluation of training and experience will be based on application information and the information submitted on the supplemental application form at the time of filing. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION: Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Mental Health. Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: All applicants are required to submit a Standard County of Los Angeles Employment Application online only. Resumes cannot be accepted in lieu of applications, although resumes may be uploaded as attachments to the applications. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the green "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, Official Transcripts, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Minimum Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List separately each job experience to be evaluated. IMPORTANT NOTES: All information is subject to verification. Applications may be rejected at any stage of the selection process. Utilizing VERBIAGE from class specifications and Selection Requirement serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Nicholas Jordan, (213) 972-7047 Analyst Contact Email: najordan@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 Closing Date/Time: Continuous
Jan 16, 2021
Full Time
Department of Mental Health Exam Number: b4740C Open Competitive Job Opportunity FILING START DATE: 1/19/2021 AT 9:00 A.M. PST This examination will remain open until the needs of the service are met and may close at anytime without advance notice. DEFINITION: Directs, through subordinate supervisors, the administration of the mental health services programs of a small- to medium-sized clinic, or comparable Service Area-based and Countywide programs. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Mental Health Program Manager III or higher; and have responsibility for the development and direction of directly-operated and contracted mental health services programs administered for a small- to medium-sized clinic; or for the development and direction of comparable Service Area-based or Countywide programs. Within purview, incumbents technically and administratively oversee programs operated with multidisciplinary treatment and support staff that include subordinate supervisors; direct and participate in the design of treatment programs and the planning, implementation, and evaluation of program services; and coordinate program services with those of other Service Areas, Bureaus, and mental health contract agencies. This is first working level in the Mental Health Program Manager series. Incumbents must exercise a working knowledge of the principles of management and supervision; methods of program planning to meet service delivery goals and objectives; and the regulations applicable to the programs administered. Mental Health Program Manager I is distinguished from Mental Health Program Manager II by the latter's responsibility for the programs of a medium- to large-sized clinic or programs of similar size, scope, and complexity administered for a Service Area or Countywide; and is distinguished from Mental Health Clinical Supervisor, Senior Mental Health Counselor, R.N., and Supervising Psychologist by the primary responsibility of these classes for supervision of clinical staff providing mental health services to clientele. Essential Job Functions Performs the full range of administrative supervision to plan, assign, oversee, and evaluate the work of subordinate staff and provides technical guidance and support to staff within scope of practice. Participates in the development, negotiation, implementation, and management of the budget for the clinic or programs overseen; ensures that budget and contract allocations reflect program priorities; and takes corrective action where necessary. Formulates policies and procedures with respect to program administration, ensuring compliance with Federal and State Medicare and Medicaid regulations for reimbursement claiming and maximum recovery costs for directly-billable services. Develops and monitors revenue-generation procedures and objective for programs managed, including achievement of revenue goals. Develops and implements reporting procedures to ensure that program services utilization and revenue data are reported to accurately and in a timely manner. Coordinates the delivery of staff training necessary to maintain mandated levels of services. Monitors services delivery to ensure that services conform to acceptable standards of care and establishes and modifies program monitoring and review methods as necessary. Oversees audits and the implementation of audit recommendations for programs managed. Represents managed programs in meetings with representatives of other County departments, State and Federal agencies, and other public and private entities. In conjunction with the Patients' Rights Division, investigates complaints from patients and others about programs and services under managerial oversight. Works in a collaborative and timely manner with departmental human resources representatives in matters such as employee investigations and performance, requesting new positions, and reorganizing and relocating staff. Initiates and approves requisitions for supplies and personnel required to operate programs administered. Assist in the negotiation, implementation, and evaluation of departmental program contracts within the jurisdictions served by the programs., as needed. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Option I: A valid, current license to practice as a clinical social worker or marriage and family therapist issued by the appropriate State of California licensing agency - AND - Two years of licensed experience supervising a multi-disciplinary mental health team. Option II: A valid, current license to practice as a psychologist issued by the appropriate State of California licensing agency - AND - One year of licensed experience supervising a multi-disciplinary mental health team. Option III: A valid, current license to practice as a registered nurse issued by the appropriate State of California licensing agency - AND - Three years of licensed nursing experience supervising a multi-disciplinary mental health team. A Master's Degree in Nursing Administration, Psychology, or a related field from an accredited college or university will be accepted for one year of the required experience. Option IV: A Master's Degree in Social Work, Marriage and Family Therapy, Nursing Administration, Psychology, or a related field from an accredited college or university - AND - five years of bona-fide supervisory experience* providing administrative and technical direction at the level of Health Program Analyst III** in a mental health setting. *Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. **Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing a small Countywide health program. A multi-disciplinary mental health team is defined as a group of mental health care providers that may consist of psychiatrists, psychologists, psychiatric nurses, psychiatric social workers, marriage and family therapists, medical doctors, clinical case managers, and/or other mental health care professionals that work together to assess the mental health care needs of the client and develop a treatment plan tailored to the client's identified needs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Transcript : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of training and experience weighted 100%. The evaluation of training and experience will be based on application information and the information submitted on the supplemental application form at the time of filing. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION: Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Mental Health. Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: All applicants are required to submit a Standard County of Los Angeles Employment Application online only. Resumes cannot be accepted in lieu of applications, although resumes may be uploaded as attachments to the applications. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the green "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, Official Transcripts, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Minimum Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List separately each job experience to be evaluated. IMPORTANT NOTES: All information is subject to verification. Applications may be rejected at any stage of the selection process. Utilizing VERBIAGE from class specifications and Selection Requirement serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Nicholas Jordan, (213) 972-7047 Analyst Contact Email: najordan@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 Closing Date/Time: Continuous

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