CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $6 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Enrich the quality of life in San José through innovation, collaboration, and engagement. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 12, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 9, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 26, 2024. The City of San José is recruiting for an Enterprise Business Automation and Development Services Manager in the Information Technology Department. As a technical manager, this position will oversee technology at an enterprise level and ensure that technology initiatives across all departments are aligned with the overall business strategies, improving efficiency and coherence in technology implementation. This position will manage the scalability of IT infrastructure to support business growth and integration across various departments, avoiding siloed implementations. In addition, the Enterprise Business Automation and Development Services Manager would enforce consistent security protocols and compliance measures, reducing risks to the city. The ideal candidate must demonstrate the ability to optimize the allocation of technology resources to avoid redundancy and maximize the rate of investment for better resource management, cost savings, and more strategic investments in technology. This position is also responsible to identify and implement emerging technologies that provide strategic advantages. The technology portfolio includes but not limited to: Permitting and Compliance (Granicus AMANDA) Public Portal (https://sjpermits.org/permits/online-permits.html) Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI) Electronic Plan Review Geographic Information System Mapping (GIS) Viewer Digital Inspections Resource Planning & Scheduling (custom inspection scheduling and assignment) Document Scanning & Conversion (e.g., Panagon Capture, QuickStroke, and custom scanning and indexing application, etc.) Collaboration Tools (Microsoft Office 365) Enterprise Content Management (Microsoft SharePoint) Workflow automation, digital forms, and electronic signature platform (SimpliGov) IT Service Management, IT Operations Management, and/or IT Asset Management (e.g., ServiceNow) Customer Relationship Management (CRM) (e.g., Salesforce) Key duties include but are not limited to: Strategic Planning and Implementation: Develop and implement the technology strategy in alignment with the organization's business objectives; Oversee the integration of new technologies and ensure they enhance operational efficiency and competitiveness; Plan and manage technology projects, from conception through execution and evaluation. Team Leadership and Management: Lead and manage multiple teams, including Business Automation and Development Services Development/Enhancement teams, including hiring, training, and evaluating staff; Foster a collaborative and innovative work environment; Provide guidance and support to team members, helping them develop their skills and advance their careers. System and Network Management: Ensure the reliability, security, and performance of the Business Automation and Development Services systems, including networks, servers, and software applications; Oversee the maintenance and upgrade of existing systems and the implementation of new systems; Ensure systems are scalable and can grow with the organization’s needs. Budgeting and Resource Allocation: Manage the Business Automation and Development Services budgets, ensuring cost-effective use of resources; Allocate resources for projects and initiatives, balancing immediate needs with long-term goals; Negotiate contracts with vendors and service providers to secure the best terms. Cybersecurity and Risk Management: Enforce IT security policies and protocols to protect the organization’s data and systems; Monitor for potential security threats and respond to incidents; Conduct regular security audits and risk assessments. Vendor and Stakeholder Management: Manage relationships with external vendors and service providers; Ensure that third-party services meet organizational standards and deliver value; Communicate and collaborate with stakeholders across the organization to understand their technology needs and priorities. Innovation and Continuous Improvement: Stay current with emerging technologies and industry trends; Identify opportunities for innovation and process improvement; Lead initiatives to adopt new technologies that can improve efficiency, productivity, and competitiveness. Compliance and Governance: Ensure that the organization’s technology operations comply with relevant regulations and standards; Implement and maintain governance frameworks for IT management; Prepare and submit reports to senior management and regulatory bodies as required. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies; Ensure that backup systems and procedures are in place and tested regularly; Coordinate response efforts during IT emergencies and system outages. Performance Monitoring and Reporting: Monitor the performance of IT systems and services, ensuring they meet organizational requirements; Develop and track key performance indicators (KPIs) for IT operations; Report on IT performance, issues, and achievements to senior management. Accessible Software: Ensure developed software is accessible to all users, including those with disabilities. Please note that the Enterprise Business Automation and Development Services Manager (Enterprise Technology Manager) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $163,275.84 - $199,814.16 The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience: Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and seven (7) years of experience managing, maintaining and implementing significant enterprise technology programs, enterprise computer system infrastructure and design, network operations, security design, application development and configurations and system/servicer administration, including a combination of five (5) years of supervisory and project personnel management experience, of which at least two (2) years should be supervisory experience over a technical team. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver’s license. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Directing day-to-day operations of a major Information Systems (IS) unit and processes with critical impact on the business, ensuring business operations comply with standards and procedures; develop and implement goals, objectives policies, priorities and procedures for assigned programs; determine and improve customer satisfaction levels as necessary. Experience managing enterprise and departmental projects, major and minor system upgrades, and infrastructure refresh; plan, lead staff, and manage all phases of implementation, including gathering requirements, project scoping, planning resources, budget, and timeline. Experience in leading large-scale projects to successful completion, meeting business Objective Key Results (OKRs); managed system support vendors, directed system design, development, and implementation of new projects and applications; led the analysis of new system features, change controls of upgrades; planned and improved operations; established hardware/software standards and refreshed plans. Preparing and administering an annual budget, including the monitoring of expenditures, chargeback structure, and negotiating and managing contracts. Developing and updating an information systems Master Plan and operational roadmap. This includes the implementation of the plan, change management, and departmental/enterprise communication across all levels, as well as business partners. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values. Understands how an organization must change considering internal and external trends and influences. Builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Aug 30, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $6 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Enrich the quality of life in San José through innovation, collaboration, and engagement. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 12, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 9, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 26, 2024. The City of San José is recruiting for an Enterprise Business Automation and Development Services Manager in the Information Technology Department. As a technical manager, this position will oversee technology at an enterprise level and ensure that technology initiatives across all departments are aligned with the overall business strategies, improving efficiency and coherence in technology implementation. This position will manage the scalability of IT infrastructure to support business growth and integration across various departments, avoiding siloed implementations. In addition, the Enterprise Business Automation and Development Services Manager would enforce consistent security protocols and compliance measures, reducing risks to the city. The ideal candidate must demonstrate the ability to optimize the allocation of technology resources to avoid redundancy and maximize the rate of investment for better resource management, cost savings, and more strategic investments in technology. This position is also responsible to identify and implement emerging technologies that provide strategic advantages. The technology portfolio includes but not limited to: Permitting and Compliance (Granicus AMANDA) Public Portal (https://sjpermits.org/permits/online-permits.html) Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI) Electronic Plan Review Geographic Information System Mapping (GIS) Viewer Digital Inspections Resource Planning & Scheduling (custom inspection scheduling and assignment) Document Scanning & Conversion (e.g., Panagon Capture, QuickStroke, and custom scanning and indexing application, etc.) Collaboration Tools (Microsoft Office 365) Enterprise Content Management (Microsoft SharePoint) Workflow automation, digital forms, and electronic signature platform (SimpliGov) IT Service Management, IT Operations Management, and/or IT Asset Management (e.g., ServiceNow) Customer Relationship Management (CRM) (e.g., Salesforce) Key duties include but are not limited to: Strategic Planning and Implementation: Develop and implement the technology strategy in alignment with the organization's business objectives; Oversee the integration of new technologies and ensure they enhance operational efficiency and competitiveness; Plan and manage technology projects, from conception through execution and evaluation. Team Leadership and Management: Lead and manage multiple teams, including Business Automation and Development Services Development/Enhancement teams, including hiring, training, and evaluating staff; Foster a collaborative and innovative work environment; Provide guidance and support to team members, helping them develop their skills and advance their careers. System and Network Management: Ensure the reliability, security, and performance of the Business Automation and Development Services systems, including networks, servers, and software applications; Oversee the maintenance and upgrade of existing systems and the implementation of new systems; Ensure systems are scalable and can grow with the organization’s needs. Budgeting and Resource Allocation: Manage the Business Automation and Development Services budgets, ensuring cost-effective use of resources; Allocate resources for projects and initiatives, balancing immediate needs with long-term goals; Negotiate contracts with vendors and service providers to secure the best terms. Cybersecurity and Risk Management: Enforce IT security policies and protocols to protect the organization’s data and systems; Monitor for potential security threats and respond to incidents; Conduct regular security audits and risk assessments. Vendor and Stakeholder Management: Manage relationships with external vendors and service providers; Ensure that third-party services meet organizational standards and deliver value; Communicate and collaborate with stakeholders across the organization to understand their technology needs and priorities. Innovation and Continuous Improvement: Stay current with emerging technologies and industry trends; Identify opportunities for innovation and process improvement; Lead initiatives to adopt new technologies that can improve efficiency, productivity, and competitiveness. Compliance and Governance: Ensure that the organization’s technology operations comply with relevant regulations and standards; Implement and maintain governance frameworks for IT management; Prepare and submit reports to senior management and regulatory bodies as required. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies; Ensure that backup systems and procedures are in place and tested regularly; Coordinate response efforts during IT emergencies and system outages. Performance Monitoring and Reporting: Monitor the performance of IT systems and services, ensuring they meet organizational requirements; Develop and track key performance indicators (KPIs) for IT operations; Report on IT performance, issues, and achievements to senior management. Accessible Software: Ensure developed software is accessible to all users, including those with disabilities. Please note that the Enterprise Business Automation and Development Services Manager (Enterprise Technology Manager) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $163,275.84 - $199,814.16 The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience: Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and seven (7) years of experience managing, maintaining and implementing significant enterprise technology programs, enterprise computer system infrastructure and design, network operations, security design, application development and configurations and system/servicer administration, including a combination of five (5) years of supervisory and project personnel management experience, of which at least two (2) years should be supervisory experience over a technical team. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver’s license. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Directing day-to-day operations of a major Information Systems (IS) unit and processes with critical impact on the business, ensuring business operations comply with standards and procedures; develop and implement goals, objectives policies, priorities and procedures for assigned programs; determine and improve customer satisfaction levels as necessary. Experience managing enterprise and departmental projects, major and minor system upgrades, and infrastructure refresh; plan, lead staff, and manage all phases of implementation, including gathering requirements, project scoping, planning resources, budget, and timeline. Experience in leading large-scale projects to successful completion, meeting business Objective Key Results (OKRs); managed system support vendors, directed system design, development, and implementation of new projects and applications; led the analysis of new system features, change controls of upgrades; planned and improved operations; established hardware/software standards and refreshed plans. Preparing and administering an annual budget, including the monitoring of expenditures, chargeback structure, and negotiating and managing contracts. Developing and updating an information systems Master Plan and operational roadmap. This includes the implementation of the plan, change management, and departmental/enterprise communication across all levels, as well as business partners. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values. Understands how an organization must change considering internal and external trends and influences. Builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the IT Supervisor II, the Information Technology Specialist I (ITS I) will independently plan, organize, and manage the most complex tasks related to planning and managing information technology (IT) projects at the expert level. The ITS I is responsible for planning, scheduling, leading, and conducting the activities necessary to plan and manage IT projects and system development methods, based on industry best practices and alignment with the Department and Division’s vision, goals, and objectives. The ITS I will prepare, guide, and assist project team in the planning activities required for the preparation of Project Approval Lifecycle deliverables, Special Project Reports, Post Implementation Evaluation Reports, Economic Analysis Worksheets and Financial Analysis Worksheets, applying knowledge and skills in alignment with project management concepts, principles, practices, and processes prescribed by the California Project Management Framework, Project Management Body of Knowledge, the California Project Approval Life Cycle, IT Systems Development Life Cycle standards, methodologies, processes and State IT policies. Assignments will involve management of delegated, non-delegated low and medium criticality projects needed for continued operation of State business processes and/or implementing legislative mandates. The project manager may be assigned to and responsible for management of multiple projects concurrently. The incumbent is involved in the planning and organization of Department of Justice project resources to move the project towards completion. This includes resource management including finances, technology, and intellectual property. It also involves identifying and managing risks, careful resource management, smart budgeting, and clear communication across multiple teams and stakeholders. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448909 Position #(s): 420-862-1402-066 420-862-1402-065 Working Title: Information Technology Project Manager Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A $6,954.00 - $9,319.00 B $7,635.00 - $10,230.00 C # of Positions: 2 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Project Management & Oversight Section, Project Management Office. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC-448909 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applying electronically is highly recommended. A background check is required. (If applicable) Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-448909 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-448909 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiation skills, and particularly the ability to represent the California Department of Justice effectively with control agencies, key customers, stakeholders, and internal staff Experience influencing, developing, and maintaining statewide policies and IT standards including coordinating with state, federal, and local government agencies to implement IT initiatives and policies Experience performing project management disciplines to plan and manage IT Projects leveraging the Project Approval Lifecycle, California Project Management Framework, and Project Management Body of Knowledge Experience with developing project management chargers, WBS, plans, schedules, and conducting risk and issue assessments and analysis Experience managing projects that establish new IT service offerings Strong written and verbal communication skills Proficient in MS Suite including Project, PowerPoint, and Visio Knowledge of IT Infrastructure Library (ITIL) mythologies depending upon area of specialty Experience with Budget and Cost Recovery analysis Experience with planning, developing, and managing IT procurement and contracts Strong ability to reason logically, analyze situations, and reach sound conclusions Ability to prioritize, multi-task, and manage several projects concurrently Ability to utilize diplomacy, tact, and professionalism Ability to exercise good judgment and meet deadlines Ability to consistently exercise a high degree of initative, independence, and originality Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification. The SOQ is required for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. The SOQ needs to be titled and each question below needs to be listed followed by the response. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Please share your work experience, education, and achievements that you believe qualifies you for the Department of Justice ITS I position. Describe in detail your knowledge and experience of the IT Project management, state policies, legislative process, budgets, personnel, labor relations, and contract processes. Describe your experience conducting and planning activities required to complete the California Department of Technology’s Project Approval Lifecycle states. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted for that cut-off date. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The hiring unit has established the following cut-off dates for this job control: every Monday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/30/2024
Sep 17, 2024
Full Time
Job Description and Duties Under the general direction of the IT Supervisor II, the Information Technology Specialist I (ITS I) will independently plan, organize, and manage the most complex tasks related to planning and managing information technology (IT) projects at the expert level. The ITS I is responsible for planning, scheduling, leading, and conducting the activities necessary to plan and manage IT projects and system development methods, based on industry best practices and alignment with the Department and Division’s vision, goals, and objectives. The ITS I will prepare, guide, and assist project team in the planning activities required for the preparation of Project Approval Lifecycle deliverables, Special Project Reports, Post Implementation Evaluation Reports, Economic Analysis Worksheets and Financial Analysis Worksheets, applying knowledge and skills in alignment with project management concepts, principles, practices, and processes prescribed by the California Project Management Framework, Project Management Body of Knowledge, the California Project Approval Life Cycle, IT Systems Development Life Cycle standards, methodologies, processes and State IT policies. Assignments will involve management of delegated, non-delegated low and medium criticality projects needed for continued operation of State business processes and/or implementing legislative mandates. The project manager may be assigned to and responsible for management of multiple projects concurrently. The incumbent is involved in the planning and organization of Department of Justice project resources to move the project towards completion. This includes resource management including finances, technology, and intellectual property. It also involves identifying and managing risks, careful resource management, smart budgeting, and clear communication across multiple teams and stakeholders. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448909 Position #(s): 420-862-1402-066 420-862-1402-065 Working Title: Information Technology Project Manager Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A $6,954.00 - $9,319.00 B $7,635.00 - $10,230.00 C # of Positions: 2 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Project Management & Oversight Section, Project Management Office. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC-448909 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applying electronically is highly recommended. A background check is required. (If applicable) Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-448909 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-448909 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiation skills, and particularly the ability to represent the California Department of Justice effectively with control agencies, key customers, stakeholders, and internal staff Experience influencing, developing, and maintaining statewide policies and IT standards including coordinating with state, federal, and local government agencies to implement IT initiatives and policies Experience performing project management disciplines to plan and manage IT Projects leveraging the Project Approval Lifecycle, California Project Management Framework, and Project Management Body of Knowledge Experience with developing project management chargers, WBS, plans, schedules, and conducting risk and issue assessments and analysis Experience managing projects that establish new IT service offerings Strong written and verbal communication skills Proficient in MS Suite including Project, PowerPoint, and Visio Knowledge of IT Infrastructure Library (ITIL) mythologies depending upon area of specialty Experience with Budget and Cost Recovery analysis Experience with planning, developing, and managing IT procurement and contracts Strong ability to reason logically, analyze situations, and reach sound conclusions Ability to prioritize, multi-task, and manage several projects concurrently Ability to utilize diplomacy, tact, and professionalism Ability to exercise good judgment and meet deadlines Ability to consistently exercise a high degree of initative, independence, and originality Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification. The SOQ is required for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. The SOQ needs to be titled and each question below needs to be listed followed by the response. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Please share your work experience, education, and achievements that you believe qualifies you for the Department of Justice ITS I position. Describe in detail your knowledge and experience of the IT Project management, state policies, legislative process, budgets, personnel, labor relations, and contract processes. Describe your experience conducting and planning activities required to complete the California Department of Technology’s Project Approval Lifecycle states. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted for that cut-off date. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The hiring unit has established the following cut-off dates for this job control: every Monday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/30/2024
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Senior Desktop Support Technician performs computer-related technical work with minimum supervision, typically regarding matters requiring greater technical expertise. Acts as a mentor and shares knowledge with team members to help develop and improve knowledge, skills, processes, and performance. Serves as a primary resource for problem management and resolution. The Senior Desktop Support Technician is required to provide excellent customer service, resolve problems in a timely manner, deliver systems with a high level of availability and reliability, communicate effectively, and be a positive contributor to the Denton County Technology Services team. This position acts as a backup to the Desktop Technician Supervisor. Examples of Duties Leads the Desktop Technician team and manages related projects. Handles service request escalations from entry and intermediate-level positions. Acts as a primary resource for problem management and resolution. Installs, tests, and troubleshoots computer hardware, software, telephones, and peripheral equipment. Implements and advocates for information security best practices and identifies threats to security. Acts as a first responder for security incidents regarding end-user devices. Investigates and determine the scope of the intrusion and remediate threats. Secures endpoints through proper configuration, antivirus, and malware protection. Provides basic administration for server applications used in support of desktop technologies. Manages computer objects, user account permissions, and group policy within Active Directory. Mentors and trains team members to help develop and improve knowledge, skills, and performance. Reviews work product of entry and intermediate positions to ensure adherence to policies, department procedures, and best operational and security practices. Researches, evaluates, tests, and recommends new technologies beneficial for county employees. Maintains an accurate inventory database of county computers, printers, and network assets. Provides weekly written reports to Desktop Operations Manager and Desktop Technician Supervisor. Supervises, directs, and leads the team in the absence of the Desktop Operations Manager and Desktop Technician Supervisor. Assigns service requests and/or projects to the team members as directed by the Desktop Operations Manager and Desktop Technician Supervisor. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Performs other related duties as required. Department of Technology Services Mission Statement: To serve Denton County taxpayers by providing technology-related services guided by our core values that support and empower county departments and agencies in providing excellent service to our citizens. The Department of Technology Services commits to the following core values: • To deliver service with integrity and respect. • To respond to the technology needs of the County in a proactive and timely manner. • To meet the technology needs of the County with consistency, agility, flexibility, and foresight. • To manage technology resources in a fiscally conservative manner. • To develop a technology team that is passionate about serving the needs of the County. • To support and understand each member of our team both personally and professionally. • To encourage positive attitudes, teamwork, and open communication. Minimum Qualifications High School Diploma or GED and minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's Degree preferred. Microsoft Modern Desktop Administrator certification and ITIL certification are preferred. CompTIA A+ and Network+ certifications are preferred. Certification by TCOLE as a jailer may be required. Possession of a valid driver's license is required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Sep 19, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Senior Desktop Support Technician performs computer-related technical work with minimum supervision, typically regarding matters requiring greater technical expertise. Acts as a mentor and shares knowledge with team members to help develop and improve knowledge, skills, processes, and performance. Serves as a primary resource for problem management and resolution. The Senior Desktop Support Technician is required to provide excellent customer service, resolve problems in a timely manner, deliver systems with a high level of availability and reliability, communicate effectively, and be a positive contributor to the Denton County Technology Services team. This position acts as a backup to the Desktop Technician Supervisor. Examples of Duties Leads the Desktop Technician team and manages related projects. Handles service request escalations from entry and intermediate-level positions. Acts as a primary resource for problem management and resolution. Installs, tests, and troubleshoots computer hardware, software, telephones, and peripheral equipment. Implements and advocates for information security best practices and identifies threats to security. Acts as a first responder for security incidents regarding end-user devices. Investigates and determine the scope of the intrusion and remediate threats. Secures endpoints through proper configuration, antivirus, and malware protection. Provides basic administration for server applications used in support of desktop technologies. Manages computer objects, user account permissions, and group policy within Active Directory. Mentors and trains team members to help develop and improve knowledge, skills, and performance. Reviews work product of entry and intermediate positions to ensure adherence to policies, department procedures, and best operational and security practices. Researches, evaluates, tests, and recommends new technologies beneficial for county employees. Maintains an accurate inventory database of county computers, printers, and network assets. Provides weekly written reports to Desktop Operations Manager and Desktop Technician Supervisor. Supervises, directs, and leads the team in the absence of the Desktop Operations Manager and Desktop Technician Supervisor. Assigns service requests and/or projects to the team members as directed by the Desktop Operations Manager and Desktop Technician Supervisor. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Performs other related duties as required. Department of Technology Services Mission Statement: To serve Denton County taxpayers by providing technology-related services guided by our core values that support and empower county departments and agencies in providing excellent service to our citizens. The Department of Technology Services commits to the following core values: • To deliver service with integrity and respect. • To respond to the technology needs of the County in a proactive and timely manner. • To meet the technology needs of the County with consistency, agility, flexibility, and foresight. • To manage technology resources in a fiscally conservative manner. • To develop a technology team that is passionate about serving the needs of the County. • To support and understand each member of our team both personally and professionally. • To encourage positive attitudes, teamwork, and open communication. Minimum Qualifications High School Diploma or GED and minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's Degree preferred. Microsoft Modern Desktop Administrator certification and ITIL certification are preferred. CompTIA A+ and Network+ certifications are preferred. Certification by TCOLE as a jailer may be required. Possession of a valid driver's license is required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
City of Portland, Oregon
Portland, Oregon, United States
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: Hybrid. In-Person work to be conducted at The Portland Building, 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. About the Position: The HR Systems, Payroll, and Business Services Manager directs and manages the City’s central HR systems, integrating technology to improve efficiency and accuracy. This position also oversees the development and implementation of rules, policies, procedures, and programs related to citywide pay practices. This role is crucial for ensuring effective and compliant HR operations. Additionally, this position manages BHR business services, including providing budget, finance, and strategic support. In this role, you will: Direct, organize and manage the work of division team members: Plan, organize and manage the work of staff to achieve the established goals and performance objectives. Provide mentoring, coaching, and recognition or corrective action, as needed. Proactively lead and manage HR systems enhancements : Develop and implement strategies, programs, and work plans to address legal changes, operational issues, and systemic improvements. Collaborate and consult : Work with City leadership, business process owners, and BHR teams to solve HCM issues, address emerging business needs, and improve citywide HR processes, including developing performance measures and managing training and change management. Oversee and prioritize HR projects : Manage citywide HCM projects, including new system implementations and updates, and identify, review, and prioritize HR process and policy requirements for system integration and comprehensive service delivery. Develop and manage HR policies and processes: Draft, update, and implement policies and standard operating procedures necessary to administer the City’s HR system, oversee core HCM module activities (including Organizational Management, Personnel Administration, Time Management, and Payroll), and ensure data integrity through audit processes. Coordinate communication and collaboration: Communicate changes in HR policies and processes to City management, handle audit inquiries, and collaborate with stakeholders to improve efficiency, resolve issues, and enhance the effectiveness of City HR operations. Manage the BHR Business Services function: Manage bureau finance, contracts, Operating Bureau Personnel Administration, timekeeping, procurement, facilities and technology resources and planning. As an ideal candidate, you are: People Leader: You advocate for your team and empower staff to thrive in a fast-paced work environment. DEI Focused: You create a culture of respect, inclusion, collaboration, and accountability. Excellent Communicator: You are an active listener and strong communicator to both technical and non-technical individuals at all levels. Collaborative: You are customer service oriented and establish/maintain effective work relationships with many stakeholders to resolve issues and meet business needs Proactive : You seek out innovative solutions, drive continuous improvements, and excel in change management. Flexible : You remain agile and calm in a continually evolving environment, constantly learning, and keeping pace with changes. About the Bureau: The Bureau of Human Resources (BHR) is dedicated to working collaboratively with our City partners to maximize the potential of our greatest asset - our employees. We embrace change and the opportunity it brings. We are focused on delivering quality customer service and are committed to recruiting, developing, rewarding, and retaining our workforce. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify Applicants must specifically address and demonstrate in their resume and cover letter how their education, training and/or experience, meets each of the following minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, or field related to human resources management; Experience: Five (5) years of progressively responsible experience developing, implementing, and managing programs, projects and/or personnel functions related to human resources management and human resources information systems, including a minimum of three (3) years in a supervisory role. A successful candidate may possess the following knowledge, skills and abilities: Expert knowledge of core SAP HCM systems, which include functional and technical understanding of Personnel Administration, Organizational Management, Time Management, Payroll Modules, Benefits, Personal Development, and Finance Modules- including their interdependencies with each other and with custom development objects in SAP. Knowledge of systems analysis, design, development, quality assurance test planning, and execution to implement technical changes in SAP or other ERP systems. Experience effectively applying and integrating federal, state, and local laws, human resources rules, and labor contract provisions into business processes and technical design of HR systems to ensure legal compliance. Experience managing projects, including developing work plans, setting priorities, managing resources, and delivering results within specific time constraints. Ability to manage a multicultural workforce, promote an equitable work environment, and apply equitable program practices to diverse and complex City services. Ability to analyze and evaluate business needs, exercise independent judgement within policies and guidelines, and recommend and implemental appropriate solutions. Experience developing and implementing performance metrics and indicators for assigned program areas, with a focus on customer service, quality assurance, and continuous process improvement. Experience effectively managing assigned program areas, including organizing, directing, motivating, engaging, and evaluating employees; monitoring and controlling budget and financial resources. The Recruitment Process STEP 1: Apply online between September 16 , 2024 - October 7, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills. Step 2: Minimum Qualification Evaluation: Week of October 7, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 14, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: December Step 6: Start Date: January A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 10/7/2024 11:59 PM Pacific
Sep 17, 2024
Full Time
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: Hybrid. In-Person work to be conducted at The Portland Building, 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. About the Position: The HR Systems, Payroll, and Business Services Manager directs and manages the City’s central HR systems, integrating technology to improve efficiency and accuracy. This position also oversees the development and implementation of rules, policies, procedures, and programs related to citywide pay practices. This role is crucial for ensuring effective and compliant HR operations. Additionally, this position manages BHR business services, including providing budget, finance, and strategic support. In this role, you will: Direct, organize and manage the work of division team members: Plan, organize and manage the work of staff to achieve the established goals and performance objectives. Provide mentoring, coaching, and recognition or corrective action, as needed. Proactively lead and manage HR systems enhancements : Develop and implement strategies, programs, and work plans to address legal changes, operational issues, and systemic improvements. Collaborate and consult : Work with City leadership, business process owners, and BHR teams to solve HCM issues, address emerging business needs, and improve citywide HR processes, including developing performance measures and managing training and change management. Oversee and prioritize HR projects : Manage citywide HCM projects, including new system implementations and updates, and identify, review, and prioritize HR process and policy requirements for system integration and comprehensive service delivery. Develop and manage HR policies and processes: Draft, update, and implement policies and standard operating procedures necessary to administer the City’s HR system, oversee core HCM module activities (including Organizational Management, Personnel Administration, Time Management, and Payroll), and ensure data integrity through audit processes. Coordinate communication and collaboration: Communicate changes in HR policies and processes to City management, handle audit inquiries, and collaborate with stakeholders to improve efficiency, resolve issues, and enhance the effectiveness of City HR operations. Manage the BHR Business Services function: Manage bureau finance, contracts, Operating Bureau Personnel Administration, timekeeping, procurement, facilities and technology resources and planning. As an ideal candidate, you are: People Leader: You advocate for your team and empower staff to thrive in a fast-paced work environment. DEI Focused: You create a culture of respect, inclusion, collaboration, and accountability. Excellent Communicator: You are an active listener and strong communicator to both technical and non-technical individuals at all levels. Collaborative: You are customer service oriented and establish/maintain effective work relationships with many stakeholders to resolve issues and meet business needs Proactive : You seek out innovative solutions, drive continuous improvements, and excel in change management. Flexible : You remain agile and calm in a continually evolving environment, constantly learning, and keeping pace with changes. About the Bureau: The Bureau of Human Resources (BHR) is dedicated to working collaboratively with our City partners to maximize the potential of our greatest asset - our employees. We embrace change and the opportunity it brings. We are focused on delivering quality customer service and are committed to recruiting, developing, rewarding, and retaining our workforce. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify Applicants must specifically address and demonstrate in their resume and cover letter how their education, training and/or experience, meets each of the following minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, or field related to human resources management; Experience: Five (5) years of progressively responsible experience developing, implementing, and managing programs, projects and/or personnel functions related to human resources management and human resources information systems, including a minimum of three (3) years in a supervisory role. A successful candidate may possess the following knowledge, skills and abilities: Expert knowledge of core SAP HCM systems, which include functional and technical understanding of Personnel Administration, Organizational Management, Time Management, Payroll Modules, Benefits, Personal Development, and Finance Modules- including their interdependencies with each other and with custom development objects in SAP. Knowledge of systems analysis, design, development, quality assurance test planning, and execution to implement technical changes in SAP or other ERP systems. Experience effectively applying and integrating federal, state, and local laws, human resources rules, and labor contract provisions into business processes and technical design of HR systems to ensure legal compliance. Experience managing projects, including developing work plans, setting priorities, managing resources, and delivering results within specific time constraints. Ability to manage a multicultural workforce, promote an equitable work environment, and apply equitable program practices to diverse and complex City services. Ability to analyze and evaluate business needs, exercise independent judgement within policies and guidelines, and recommend and implemental appropriate solutions. Experience developing and implementing performance metrics and indicators for assigned program areas, with a focus on customer service, quality assurance, and continuous process improvement. Experience effectively managing assigned program areas, including organizing, directing, motivating, engaging, and evaluating employees; monitoring and controlling budget and financial resources. The Recruitment Process STEP 1: Apply online between September 16 , 2024 - October 7, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills. Step 2: Minimum Qualification Evaluation: Week of October 7, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 14, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: December Step 6: Start Date: January A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 10/7/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Security, Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $9,167.00 - $10,000.00 Per Month ($110,004.00 - $120,000.00 Annually) Salary is commensurate with experience. Position Summary The Information Security Analyst is an expert who understands the business processes and functional needs of Information Security. The incumbent reports to the SF State Information Security Officer, the Information Security Analyst is responsible for hands-on support of campus information security program initiatives from information security policy development and maintenance; awareness activities; developing and assessing IT architecture; assessing security products, documenting or conducting investigations, creating change requests, and coordinating with other campuses and the CO. Position requires expert knowledge of CSU and campus policy as well as reporting requirements. Position Information Risk assessment and management • Conduct risk assessments • Review network, system, endpoint, and application security architecture for potential vulnerabilities • Review, test, and implement technology solutions for assessing and addressing vulnerabilities such as Multi factor authentication, password vaults, endpoint management, log analysis, and network intrusion appliances • Support campus-wide data classification assessments and security audits, track issues and manage remediation plans • Assist with the development and dissemination of campus-wide security policies and procedures • Provide support for vulnerability scanning application scanners to campus IT service providers • Provide support for network vulnerability scans Security incident preparation and response • Assist with the development and dissemination of campus-wide information security incident response procedures • Conduct information security incident investigations including initial response, documentation and analysis • Log and track information security incidents • Support breach notification activities • Respond to spam, phishing, and copyright violation complaints • Analyze incidents to identify trends Security awareness, training, and compliance • Review IT procurement agreements for information security compliance • Consult with campus departments to help them comply with applicable laws, regulations, CSU, and SF State policies • Recommend and develop awareness programs to enhance understanding of IT Security and its business risk • Oversee deployment and compliance of Skillsoft Security Awareness Training course • Maintain expert knowledge of SF State, and CSU, State and Federal Information Technology Security policies • Prepare quarterly and annual SoD reports and coordinate justification for exceptions and approvals Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications • Bachelor's Degree in an Information Technology related field • Minimum 5 years progressive experience in computing and information security, including experience with Internet technology and security issues. • Knowledge of information security standards (e.g., ISO, NIST, etc.), rules and regulations/compliance related to information security and data confidentiality (e.g., FERPA, HIPAA, PCI, etc.) • Extensive knowledge of desktop, server, application, database, network security principles for risk identification and analysis • Solid understanding of TCP/IP networking and security • Strong knowledge of threat and abuse detection, investigation, and analysis methods • Extensive knowledge of risk assessment and mitigation • Extensive experience in programming and systems architecture • Experience mapping business processes and translating needs into solutions • Excellent analytical and problem-solving skills • Work independently to solve complex computing problems while balancing multiple priorities with varying scope and timing • Work in a fast-paced environment with deadlines • Excellent interpersonal communication skills: Ability to work through conflict to reach viable and feasible business decision. • Strong ability to reason logically and creatively to identify and resolve problems • Ability to read, write and speak fluently in English, and to be patient, tactful, and professional under all circumstances • Ability to relay technical information effectively to non-technical users. • Function effectively as a member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of the team objectives. Master's Degree in an Information Technology related field • Experience providing IT support in higher education • Understanding of Section 508 ADA compliance • Experience providing support to "highly visible" offices • Experience with developing security policy, security awareness, network penetration testing, application vulnerability assessments, risk analysis and compliance testing • Information security certifications (CISSP, GCIA, GCIH, CEH) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Working Title Information Security Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Security, Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $9,167.00 - $10,000.00 Per Month ($110,004.00 - $120,000.00 Annually) Salary is commensurate with experience. Position Summary The Information Security Analyst is an expert who understands the business processes and functional needs of Information Security. The incumbent reports to the SF State Information Security Officer, the Information Security Analyst is responsible for hands-on support of campus information security program initiatives from information security policy development and maintenance; awareness activities; developing and assessing IT architecture; assessing security products, documenting or conducting investigations, creating change requests, and coordinating with other campuses and the CO. Position requires expert knowledge of CSU and campus policy as well as reporting requirements. Position Information Risk assessment and management • Conduct risk assessments • Review network, system, endpoint, and application security architecture for potential vulnerabilities • Review, test, and implement technology solutions for assessing and addressing vulnerabilities such as Multi factor authentication, password vaults, endpoint management, log analysis, and network intrusion appliances • Support campus-wide data classification assessments and security audits, track issues and manage remediation plans • Assist with the development and dissemination of campus-wide security policies and procedures • Provide support for vulnerability scanning application scanners to campus IT service providers • Provide support for network vulnerability scans Security incident preparation and response • Assist with the development and dissemination of campus-wide information security incident response procedures • Conduct information security incident investigations including initial response, documentation and analysis • Log and track information security incidents • Support breach notification activities • Respond to spam, phishing, and copyright violation complaints • Analyze incidents to identify trends Security awareness, training, and compliance • Review IT procurement agreements for information security compliance • Consult with campus departments to help them comply with applicable laws, regulations, CSU, and SF State policies • Recommend and develop awareness programs to enhance understanding of IT Security and its business risk • Oversee deployment and compliance of Skillsoft Security Awareness Training course • Maintain expert knowledge of SF State, and CSU, State and Federal Information Technology Security policies • Prepare quarterly and annual SoD reports and coordinate justification for exceptions and approvals Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications • Bachelor's Degree in an Information Technology related field • Minimum 5 years progressive experience in computing and information security, including experience with Internet technology and security issues. • Knowledge of information security standards (e.g., ISO, NIST, etc.), rules and regulations/compliance related to information security and data confidentiality (e.g., FERPA, HIPAA, PCI, etc.) • Extensive knowledge of desktop, server, application, database, network security principles for risk identification and analysis • Solid understanding of TCP/IP networking and security • Strong knowledge of threat and abuse detection, investigation, and analysis methods • Extensive knowledge of risk assessment and mitigation • Extensive experience in programming and systems architecture • Experience mapping business processes and translating needs into solutions • Excellent analytical and problem-solving skills • Work independently to solve complex computing problems while balancing multiple priorities with varying scope and timing • Work in a fast-paced environment with deadlines • Excellent interpersonal communication skills: Ability to work through conflict to reach viable and feasible business decision. • Strong ability to reason logically and creatively to identify and resolve problems • Ability to read, write and speak fluently in English, and to be patient, tactful, and professional under all circumstances • Ability to relay technical information effectively to non-technical users. • Function effectively as a member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of the team objectives. Master's Degree in an Information Technology related field • Experience providing IT support in higher education • Understanding of Section 508 ADA compliance • Experience providing support to "highly visible" offices • Experience with developing security policy, security awareness, network penetration testing, application vulnerability assessments, risk analysis and compliance testing • Information security certifications (CISSP, GCIA, GCIH, CEH) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Web Architect Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Web & Mobile Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $9,166.00 - $9,820.00 Per Month ($109,992.00 - $117,840.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as team lead and is a senior web and mobile applications architect and developer responsible for the University’s websites, web resources, and related integrations. Position Information Provide primary analysis, design, development, and security of university websites and related systems integrations Architect scalable and sustainable solutions for web content management systems using open-source tools like Drupal Design, develop and implement software applications and solutions with focus on web content management systems and related applications Document, test and support all aspects of information technology related to the web content management system and related applications Install, upgrade, and enhance the web content management system Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Design and deploy operational scripts to efficiently handle repetitive tasks Create functional designs for fully integrated applications which may include databases, networks, and related systems Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications Design, test, document, and implement SQL queries using ORACLE SQL, MySQL or similar Construct custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Use productivity tools to develop and modify applications software to meet user needs including PHP, Symfony, JavaScript, and AI models Develop test plans and work with users to test and debug programs Write documentation to provide user support for new or modified programs and production/operation procedures Work with user community to understand data access and integration need Evaluate the procurement of third-party software and troubleshoot new software installations. Act as a software vendor liaison Provide end-user support for all supported applications and integrations Assist operations in problem determination and resolution Support multi-vendor and multi-protocol middleware technologies for databases and applications Analyze support trends and devise tactical approaches to improving the user experience Provide leadership and basic project management to a team of developers and business analysts Contribute to a team-oriented and collaborative environment that values positive, collegial relationships among co-workers Mentor and cross-train application programmers and business analysts Coordinate project prioritization, testing, deployment, and implementation Collect, distill, and report on project statuses Interview, hire, and manage student assistants Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 5 years of experience in the following: a database structured query language, a high-level programming language, user support. Minimum of 3 years’ experience with Drupal CMS design and development. Knowledge Understanding of business and technical workflows; basic networking and firewalls functions. Skills/Abilities Work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively Good project management experience with full lifecycle development projects Experience leading a project team with mixed skills towards a common goal Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL or MySQL Experience designing and building application integrations with software development languages and tools like PHP, JavaScript, and React Experience with Drupal modules and custom theme development Experience with CSS frameworks such as Bootstrap or Tailwind Experience with the current version of Drupal working in multi-site installations Experience administering Linux-based servers on cloud hosts Experience with Agile methodology Experience with higher education institutions Environmental/Physical/Special Some work outside of standard business hours may be required to provide systems maintenance or respond to critical systems outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 28, 2024
Working Title Web Architect Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Web & Mobile Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $9,166.00 - $9,820.00 Per Month ($109,992.00 - $117,840.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as team lead and is a senior web and mobile applications architect and developer responsible for the University’s websites, web resources, and related integrations. Position Information Provide primary analysis, design, development, and security of university websites and related systems integrations Architect scalable and sustainable solutions for web content management systems using open-source tools like Drupal Design, develop and implement software applications and solutions with focus on web content management systems and related applications Document, test and support all aspects of information technology related to the web content management system and related applications Install, upgrade, and enhance the web content management system Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Design and deploy operational scripts to efficiently handle repetitive tasks Create functional designs for fully integrated applications which may include databases, networks, and related systems Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications Design, test, document, and implement SQL queries using ORACLE SQL, MySQL or similar Construct custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Use productivity tools to develop and modify applications software to meet user needs including PHP, Symfony, JavaScript, and AI models Develop test plans and work with users to test and debug programs Write documentation to provide user support for new or modified programs and production/operation procedures Work with user community to understand data access and integration need Evaluate the procurement of third-party software and troubleshoot new software installations. Act as a software vendor liaison Provide end-user support for all supported applications and integrations Assist operations in problem determination and resolution Support multi-vendor and multi-protocol middleware technologies for databases and applications Analyze support trends and devise tactical approaches to improving the user experience Provide leadership and basic project management to a team of developers and business analysts Contribute to a team-oriented and collaborative environment that values positive, collegial relationships among co-workers Mentor and cross-train application programmers and business analysts Coordinate project prioritization, testing, deployment, and implementation Collect, distill, and report on project statuses Interview, hire, and manage student assistants Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 5 years of experience in the following: a database structured query language, a high-level programming language, user support. Minimum of 3 years’ experience with Drupal CMS design and development. Knowledge Understanding of business and technical workflows; basic networking and firewalls functions. Skills/Abilities Work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively Good project management experience with full lifecycle development projects Experience leading a project team with mixed skills towards a common goal Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL or MySQL Experience designing and building application integrations with software development languages and tools like PHP, JavaScript, and React Experience with Drupal modules and custom theme development Experience with CSS frameworks such as Bootstrap or Tailwind Experience with the current version of Drupal working in multi-site installations Experience administering Linux-based servers on cloud hosts Experience with Agile methodology Experience with higher education institutions Environmental/Physical/Special Some work outside of standard business hours may be required to provide systems maintenance or respond to critical systems outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W2604A When to Submit Your Application: We are accepting applications beginning September 3, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill an Information Technology Project Manager I position in the Innovation Business Management Division (IBMD). Under general supervision, plans, manages, and leads the execution of information technology projects of smaller scale and/or limited complexity and risk. Provides technical leadership and coordination to a project team as needed. This is the first working level in the Information Technology Project Manager Series. Positions allocable to this class typically report to an IT supervisor or manager, and function as managers of information technology projects of smaller or limited scale and complexity. Incumbents utilize techniques, methods, and tools of information technology project management to oversee projects of limited size and/or complexity, and risk as determined by budget allocation, mission criticality, technical and/or solution complexity, and number of involved stakeholder organizations. Positions require information technology and programmatic knowledge necessary to provide insightful and effective planning, management, and oversight of project progress and results. Projects typically assigned to positions in this class are usually well-defined in scope, associated with one line of business or operational function, have limited systems integration, and are generally non-essential to continued County operations and services. Information Technology Project Manager I is distinguished from Information Technology Project Manager II by the latter’s supervisory role and responsibility for managing larger projects of a less well-defined scope, typically associated with more than one department or line of business and having greater mission criticality and technical and/or solution complexity, with interactions with project stakeholders requiring a higher level of facilitation, documentation, and/or particular sensitivity to confidential matters. IT Project Managers are distinguished from IT Business Analysts in that the latter primarily evaluate the business and technological requirements of the product or solution, whereas IT Project Managers primarily plan and execute the stages of its development and implementation. Essential Job Functions Essential Job Functions: Plans, manages, and leads the execution of medium to large information technology projects such as upgrades to existing systems or implementation of commercial off-the-shelf software without substantial customization. Collaborates with project stakeholders and contributes to or leads project initiation activities that may include defining scope and performance measures, developing a business case, determining a project approach, and developing and establishing a project charter. Contributes to or leads project-planning activities such as alternatives analyses and feasibility assessments, refinements of scope and performance measures, project approach, identification of resource requirements, budget and schedule development, establishment of initial project team and document project management plan. Understands and applies appropriate methodologies and tools for specific projects and situations to deliver consistent, effective, and quality results. Manages all aspects of project execution including budget and funding outlays, resources, schedule, staff and plan performance, risks, reporting, anticipated and unexpected issues and problems, quality, scope, outcomes, and results. Contributes to or leads the development and execution of communication plan, which may include communicating with multiple stakeholders about the project’s impact or status. Prepares status reports and provides updates to internal and external project stakeholders, sponsors, and oversight agencies. Coordinates, requests, and recommends changes to original specifications with project sponsor, project team, or stakeholders. Identifies potential problems and facilitates their resolution by determining or recommending and implementing a risk mitigation strategy. Leads or participates in project close-out activities such as transitions, lessons learned, and post-implementation review and reporting. Applies interpersonal skills to establish and maintain effective working relationships with team members, management, and stakeholders. Participate actively in developing solicitations and associated documents for contracted services in connection with ongoing projects as needed. Serves as technical lead and coordinate the activities of a project team as needed. Requirements Requirements to Qualify: Option I: A Bachelor’s degree* from an accredited college or university in Computer Science, Management Information Systems, or a closely related field -AND- Three (3) years of experience performing software development, information technology project management, or business or systems analysis in a centralized information technology organization**. Option II: Six (6) years of experience in planning, managing***, and leading the execution**** of information technology projects in a centralized information technology organization**. A Bachelor’s degree* from an accredited college or university in any field may substitute for up to two (2) years of the required experience. For Options I and II, Project Management Professional (PMP) certification from the Project Management Institute may be substituted for an additional two (2) years of experience. Special Requirement Information: *In order to receive credit for any degree, such as a Bachelor's, or PMP certification, you must include a legible copy of the official diploma/certification, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within five (5) calendar days from application submission. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. **Centralized Information Technology Organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at the Sheriff's Department, the coordinated executive command structure) for the department or major organization unit. ***Managing is defined as the process of organizing, coordinating, scheduling, overseeing, and closing the work of projects and programs to achieve specific goals and meet specific success criteria; to develop the project scope, define project guidelines, obtain business and information technology approvals, and coordinate the resources necessary to successfully complete the project. ****Project execution is defined as putting plans and strategies into action to complete the project according to its objectives and includes implementing plans, resource allocation, monitoring progress, managing risks, communication to stakeholders, and quality control. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed in carry out job-related essential functions. Physical Expectations: 2- Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Technical knowledge and understanding of IT infrastructures and proficiency with project management tools like Microsoft Project. Experience working in a public agency (e.g., City, County, State, Federal, etc.). Additional Information Our Assessment Process: First, meet our requirements above. After that, our process includes a structured oral interview covering training, experience, and general ability to perform the duties of the position weighted at 100%. Candidates must achieve a passing score of 70% or higher on assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W2604A Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 881-3932 or (323) 267-2013 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: Continuous
Aug 31, 2024
Full Time
Position/Program Information EXAM NUMBER W2604A When to Submit Your Application: We are accepting applications beginning September 3, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill an Information Technology Project Manager I position in the Innovation Business Management Division (IBMD). Under general supervision, plans, manages, and leads the execution of information technology projects of smaller scale and/or limited complexity and risk. Provides technical leadership and coordination to a project team as needed. This is the first working level in the Information Technology Project Manager Series. Positions allocable to this class typically report to an IT supervisor or manager, and function as managers of information technology projects of smaller or limited scale and complexity. Incumbents utilize techniques, methods, and tools of information technology project management to oversee projects of limited size and/or complexity, and risk as determined by budget allocation, mission criticality, technical and/or solution complexity, and number of involved stakeholder organizations. Positions require information technology and programmatic knowledge necessary to provide insightful and effective planning, management, and oversight of project progress and results. Projects typically assigned to positions in this class are usually well-defined in scope, associated with one line of business or operational function, have limited systems integration, and are generally non-essential to continued County operations and services. Information Technology Project Manager I is distinguished from Information Technology Project Manager II by the latter’s supervisory role and responsibility for managing larger projects of a less well-defined scope, typically associated with more than one department or line of business and having greater mission criticality and technical and/or solution complexity, with interactions with project stakeholders requiring a higher level of facilitation, documentation, and/or particular sensitivity to confidential matters. IT Project Managers are distinguished from IT Business Analysts in that the latter primarily evaluate the business and technological requirements of the product or solution, whereas IT Project Managers primarily plan and execute the stages of its development and implementation. Essential Job Functions Essential Job Functions: Plans, manages, and leads the execution of medium to large information technology projects such as upgrades to existing systems or implementation of commercial off-the-shelf software without substantial customization. Collaborates with project stakeholders and contributes to or leads project initiation activities that may include defining scope and performance measures, developing a business case, determining a project approach, and developing and establishing a project charter. Contributes to or leads project-planning activities such as alternatives analyses and feasibility assessments, refinements of scope and performance measures, project approach, identification of resource requirements, budget and schedule development, establishment of initial project team and document project management plan. Understands and applies appropriate methodologies and tools for specific projects and situations to deliver consistent, effective, and quality results. Manages all aspects of project execution including budget and funding outlays, resources, schedule, staff and plan performance, risks, reporting, anticipated and unexpected issues and problems, quality, scope, outcomes, and results. Contributes to or leads the development and execution of communication plan, which may include communicating with multiple stakeholders about the project’s impact or status. Prepares status reports and provides updates to internal and external project stakeholders, sponsors, and oversight agencies. Coordinates, requests, and recommends changes to original specifications with project sponsor, project team, or stakeholders. Identifies potential problems and facilitates their resolution by determining or recommending and implementing a risk mitigation strategy. Leads or participates in project close-out activities such as transitions, lessons learned, and post-implementation review and reporting. Applies interpersonal skills to establish and maintain effective working relationships with team members, management, and stakeholders. Participate actively in developing solicitations and associated documents for contracted services in connection with ongoing projects as needed. Serves as technical lead and coordinate the activities of a project team as needed. Requirements Requirements to Qualify: Option I: A Bachelor’s degree* from an accredited college or university in Computer Science, Management Information Systems, or a closely related field -AND- Three (3) years of experience performing software development, information technology project management, or business or systems analysis in a centralized information technology organization**. Option II: Six (6) years of experience in planning, managing***, and leading the execution**** of information technology projects in a centralized information technology organization**. A Bachelor’s degree* from an accredited college or university in any field may substitute for up to two (2) years of the required experience. For Options I and II, Project Management Professional (PMP) certification from the Project Management Institute may be substituted for an additional two (2) years of experience. Special Requirement Information: *In order to receive credit for any degree, such as a Bachelor's, or PMP certification, you must include a legible copy of the official diploma/certification, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within five (5) calendar days from application submission. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. **Centralized Information Technology Organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at the Sheriff's Department, the coordinated executive command structure) for the department or major organization unit. ***Managing is defined as the process of organizing, coordinating, scheduling, overseeing, and closing the work of projects and programs to achieve specific goals and meet specific success criteria; to develop the project scope, define project guidelines, obtain business and information technology approvals, and coordinate the resources necessary to successfully complete the project. ****Project execution is defined as putting plans and strategies into action to complete the project according to its objectives and includes implementing plans, resource allocation, monitoring progress, managing risks, communication to stakeholders, and quality control. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed in carry out job-related essential functions. Physical Expectations: 2- Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Technical knowledge and understanding of IT infrastructures and proficiency with project management tools like Microsoft Project. Experience working in a public agency (e.g., City, County, State, Federal, etc.). Additional Information Our Assessment Process: First, meet our requirements above. After that, our process includes a structured oral interview covering training, experience, and general ability to perform the duties of the position weighted at 100%. Candidates must achieve a passing score of 70% or higher on assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W2604A Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 881-3932 or (323) 267-2013 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Housing and Business Applications Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $6,900.00 Per Month ($82,800.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as a business applications analyst and software developer for business applications maintained by the Web and Mobile Applications unit in support of student housing, dining, and conference services. The housing and business applications analyst performs systems analysis, configuration, development, programming, documentation and support for business applications including the resident and property management platform, campus commerce platform, and custom integrations into other SF State applications. Position Information Provide analysis and development of university resident and property management platform, campus commerce platform, and integrations into other campus systems Engage with campus constituents to identify and document software/system purpose, work flow issues, output needs, and to determine overall functional and technical system requirements and specifications Analyze requirements and, in collaboration with information technology peers, design appropriate solutions Work with project leadership, constituents, and application programmers to estimate and document project resource requirements Develop alternative solutions and conduct feasibility studies Evaluate the procurement of third party software and troubleshoot new software installations Design, test, document, and implement SQL queries on Oracle, MSSQL, MySQL, or similar Maintain custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Write software and scripts to meet user specifications Work with user community to understand data access and integration needs Develop test plans and work with users to test and debug programs Construct flow charts, data flow diagrams, and similar documentation Provide end-user support and reporting for all supported applications and integrations Assist operations in problem determination and resolution Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Review and manage incoming support tickets in a timely manner Support multi-vendor and multi-protocol middleware technologies for databases and applications Write documentation to provide user support for new or modified programs and production/operation procedures Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 3 years of experience in the following: a database structured query language, a high-level programming language, project management, requirements analysis, user support. Knowledge Understanding of business and technical workflows; basic networking and firewall functions. Skills/Abilities • Work independently with consultation with team lead as required; perform multiple tasks concurrently and respond to emergency situations effectively • Strong oral and written communication skills with professional presentation skills • Strong computer science fundamentals; able to create scalable and maintainable solutions • Provide technical end-user support to users with varying levels of expertise and knowledge • Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts • Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete • Experience with relational database analysis and design and the use of structured query languages like Oracle SQL • Experience designing and building application integrations with scripting languages like PowerShell, Batch, Visual Basic, Java, Unix shell • Experience with StarRez or OneSite resident and property management systems • Experience with Agile methodology • Knowledge of secure software development practices • Experience with higher education institutions Environmental/Physical/Special The employee maybe required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The employee may be required to work outside of their regular work schedule to perform maintenance, deployment, or other support activities. The employee will be required to be available by cell phone and may be called after work hours to respond to critical service outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Working Title Housing and Business Applications Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $6,900.00 Per Month ($82,800.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as a business applications analyst and software developer for business applications maintained by the Web and Mobile Applications unit in support of student housing, dining, and conference services. The housing and business applications analyst performs systems analysis, configuration, development, programming, documentation and support for business applications including the resident and property management platform, campus commerce platform, and custom integrations into other SF State applications. Position Information Provide analysis and development of university resident and property management platform, campus commerce platform, and integrations into other campus systems Engage with campus constituents to identify and document software/system purpose, work flow issues, output needs, and to determine overall functional and technical system requirements and specifications Analyze requirements and, in collaboration with information technology peers, design appropriate solutions Work with project leadership, constituents, and application programmers to estimate and document project resource requirements Develop alternative solutions and conduct feasibility studies Evaluate the procurement of third party software and troubleshoot new software installations Design, test, document, and implement SQL queries on Oracle, MSSQL, MySQL, or similar Maintain custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Write software and scripts to meet user specifications Work with user community to understand data access and integration needs Develop test plans and work with users to test and debug programs Construct flow charts, data flow diagrams, and similar documentation Provide end-user support and reporting for all supported applications and integrations Assist operations in problem determination and resolution Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Review and manage incoming support tickets in a timely manner Support multi-vendor and multi-protocol middleware technologies for databases and applications Write documentation to provide user support for new or modified programs and production/operation procedures Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 3 years of experience in the following: a database structured query language, a high-level programming language, project management, requirements analysis, user support. Knowledge Understanding of business and technical workflows; basic networking and firewall functions. Skills/Abilities • Work independently with consultation with team lead as required; perform multiple tasks concurrently and respond to emergency situations effectively • Strong oral and written communication skills with professional presentation skills • Strong computer science fundamentals; able to create scalable and maintainable solutions • Provide technical end-user support to users with varying levels of expertise and knowledge • Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts • Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete • Experience with relational database analysis and design and the use of structured query languages like Oracle SQL • Experience designing and building application integrations with scripting languages like PowerShell, Batch, Visual Basic, Java, Unix shell • Experience with StarRez or OneSite resident and property management systems • Experience with Agile methodology • Knowledge of secure software development practices • Experience with higher education institutions Environmental/Physical/Special The employee maybe required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The employee may be required to work outside of their regular work schedule to perform maintenance, deployment, or other support activities. The employee will be required to be available by cell phone and may be called after work hours to respond to critical service outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Local 21 - Supervisory Unit CLOSING DATE: Open Until Filled The Board of Supervisors authorized the following future salary increases: 5% on July 1, 2024 (Salary increase listed above!) 5% on July 1, 2025 **RE-ANNOUNCEMENT** Why Join Contra Costa Health? The Contra Costa Health Department currently has a great career opportunity as the Cardiology Services Manager to manage the Cardiology Services program at the Contra Costa Regional Medical Center (CCRMC) located in Martinez, CA and Health Centers (HCs) within Contra Costa County. Under direction, the Cardiology Services Manager will plan, organize, develop, and supervise the coordination of care and treatment of patients, manage the outpatient and full-service cardiology EKG, EEG, Echocardiograms units, and supervise TEE, stress echo, Dobutamine stress, and Nuclear stress testing. The Cardiology Services Manager will also ensure the proper care and maintenance of assigned equipment, review required reports, oversee improvement initiatives to meet regulatory standards, supervise subordinate personnel, and perform related work as required. Contra Costa Health (CCH) is the largest department of the Contra Costa County government, employing more than 5,200 staff members. CCH is an integrated system of healthcare services that covers health at every level: the individual, the family, and the community. For low-income and uninsured residents of Contra Costa County, CCH is the safety net, providing medical services not available to them elsewhere. We are looking for someone who is: A leader. You must organize the work and effectively coach the team. Action-oriented and results-focused. You must take initiative and ensure tasks are completed promptly and efficiently. A strong communicator. You will communicate with others every day, so clear and concise communication is important. Able to value diversity. You must see the benefit of having different backgrounds and views in the workplace and leverage those differences in group processes and decision-making. What you may typically be responsible for: Interview and select personnel staff and approve and process all payroll documents. Monitor staff performance and participate in the development of competencies, performance standards, and protocols. Ensure compliance with The Joint Commission (TJC) requirement, Title 22, California Department of Public Health, Federal, State, and local agencies. Develop and implement goals, objectives, policies, procedures, and priorities to provide the best care to patients. Conduct staff meetings and manage other discussions to coordinate interdepartmental affairs. A few reasons you might love this job: You will work with a team that delivers a world-class healthcare system that puts patients at the center of every decision and has a nationally recognized cancer program. We hold the PRIME Five-Year Achievement Award and PRIME Distinguished Improvement Award! We are one of the Top 10 Family Medicine Residency in the nation! We are the National leader in Family Medicine Point of Care Ultrasounds! You will work with a team that trains diverse full-spectrum physician leaders who champion health equity in under-resourced communities The County offers fantastic and competitive health benefits! Check them out here: Employee Benefits | Contra Costa County, CA Official Website You can find paid vacation/sick/personal/administrative leave information in Local 21’s Memorandum of Understanding (MOU). LOCAL-21-MOU-FOR-2022-2026 There is Professional Development Reimbursement! Reimbursement of $625 every two-year period for qualifying expenses, including the purchase of job-related technology devices or software. An additional $750 per fiscal year is available through Career Development Training, which requires some cost sharing. For the County’s retirement package, the County pays the employer contribution to Contra Costa County Employees' Retirement Association (CCCERA), a 1937 Act defined benefit retirement plan, which has reciprocity with other 1937 Act County retirement systems, CalPERS , and systems with CalPERS reciprocity. The County also participates in Social Security and Medicare. For more information, click here: Contra Costa County Employees' Retirement Association (cccera.org) Do you have student loans? Public Service Loan Forgiveness (PSLF) is the most common way people apply to have their student loans forgiven. The County is a qualified employer! A few challenges you might face in this job : You must reprioritize assignments based on the ongoing needs of the organization. You will learn and adjust to the public sector’s rules and regulations. You will learn the organization’s culture and team dynamics. You must make the best use of available support resources given. There are competing priorities within the County budget such as trying to balance available funds with the many needs of the community. Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Informing : Proactively obtaining and sharing information Handling & Resolving Conflict : Managing interpersonally strained situations Interpersonal Savvy : Considering and responding appropriately to the needs and feelings of others in different situations Coaching & Developing Others : Supporting others in stretching and expanding their capabilities Leadership : Guiding and encouraging others to accomplish a common goal Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace Leading the Organizational Culture : Driving the organization’s culture through establishing and enforcing norms and/or behaviors in addition to processes To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications **PLEASE ATTACH PROOF OF YOUR CERTIFICATIONS AND EDUCATION (DEGREE AND/OR TRANSCRIPTS) TO YOUR APPLICATION** Education : Bachelor’s degree in a science or in a health related field Experience : Five (5) years of increasingly responsible cardiac care experience in a healthcare setting, either inpatient acute care or outpatient, performing cardiology services three (3) years of experience at the lead level. Certification : Possess and maintain the following certifications: Registered Cardiac Sonography program (RDCS) issued by the American Registry of Diagnostic Sonographers, or Registered Cardiac Sonographer (RCS) issued by the Cardiovascular Credentialing International (CCI). Basic Life Support (BLS) issued by the American Heart Association. Advanced Cardiac Life Support (ACLS) certification issued by the American Heart Association. Substitution for Education : Additional experience in a lead capacity in a healthcare setting, either inpatient acute care or outpatient, performing cardiology services may be substituted for the required education on a year for year basis up to a maximum of two (2) years. Selection Process 1. Application Filing and Evaluation : All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of filing. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation : Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) 3. Final Selection Interviews: The hiring manager interviews will be scheduled directly by the unit/division once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Position Bargaining Unit: Local 21 - Supervisory Unit CLOSING DATE: Open Until Filled The Board of Supervisors authorized the following future salary increases: 5% on July 1, 2024 (Salary increase listed above!) 5% on July 1, 2025 **RE-ANNOUNCEMENT** Why Join Contra Costa Health? The Contra Costa Health Department currently has a great career opportunity as the Cardiology Services Manager to manage the Cardiology Services program at the Contra Costa Regional Medical Center (CCRMC) located in Martinez, CA and Health Centers (HCs) within Contra Costa County. Under direction, the Cardiology Services Manager will plan, organize, develop, and supervise the coordination of care and treatment of patients, manage the outpatient and full-service cardiology EKG, EEG, Echocardiograms units, and supervise TEE, stress echo, Dobutamine stress, and Nuclear stress testing. The Cardiology Services Manager will also ensure the proper care and maintenance of assigned equipment, review required reports, oversee improvement initiatives to meet regulatory standards, supervise subordinate personnel, and perform related work as required. Contra Costa Health (CCH) is the largest department of the Contra Costa County government, employing more than 5,200 staff members. CCH is an integrated system of healthcare services that covers health at every level: the individual, the family, and the community. For low-income and uninsured residents of Contra Costa County, CCH is the safety net, providing medical services not available to them elsewhere. We are looking for someone who is: A leader. You must organize the work and effectively coach the team. Action-oriented and results-focused. You must take initiative and ensure tasks are completed promptly and efficiently. A strong communicator. You will communicate with others every day, so clear and concise communication is important. Able to value diversity. You must see the benefit of having different backgrounds and views in the workplace and leverage those differences in group processes and decision-making. What you may typically be responsible for: Interview and select personnel staff and approve and process all payroll documents. Monitor staff performance and participate in the development of competencies, performance standards, and protocols. Ensure compliance with The Joint Commission (TJC) requirement, Title 22, California Department of Public Health, Federal, State, and local agencies. Develop and implement goals, objectives, policies, procedures, and priorities to provide the best care to patients. Conduct staff meetings and manage other discussions to coordinate interdepartmental affairs. A few reasons you might love this job: You will work with a team that delivers a world-class healthcare system that puts patients at the center of every decision and has a nationally recognized cancer program. We hold the PRIME Five-Year Achievement Award and PRIME Distinguished Improvement Award! We are one of the Top 10 Family Medicine Residency in the nation! We are the National leader in Family Medicine Point of Care Ultrasounds! You will work with a team that trains diverse full-spectrum physician leaders who champion health equity in under-resourced communities The County offers fantastic and competitive health benefits! Check them out here: Employee Benefits | Contra Costa County, CA Official Website You can find paid vacation/sick/personal/administrative leave information in Local 21’s Memorandum of Understanding (MOU). LOCAL-21-MOU-FOR-2022-2026 There is Professional Development Reimbursement! Reimbursement of $625 every two-year period for qualifying expenses, including the purchase of job-related technology devices or software. An additional $750 per fiscal year is available through Career Development Training, which requires some cost sharing. For the County’s retirement package, the County pays the employer contribution to Contra Costa County Employees' Retirement Association (CCCERA), a 1937 Act defined benefit retirement plan, which has reciprocity with other 1937 Act County retirement systems, CalPERS , and systems with CalPERS reciprocity. The County also participates in Social Security and Medicare. For more information, click here: Contra Costa County Employees' Retirement Association (cccera.org) Do you have student loans? Public Service Loan Forgiveness (PSLF) is the most common way people apply to have their student loans forgiven. The County is a qualified employer! A few challenges you might face in this job : You must reprioritize assignments based on the ongoing needs of the organization. You will learn and adjust to the public sector’s rules and regulations. You will learn the organization’s culture and team dynamics. You must make the best use of available support resources given. There are competing priorities within the County budget such as trying to balance available funds with the many needs of the community. Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Informing : Proactively obtaining and sharing information Handling & Resolving Conflict : Managing interpersonally strained situations Interpersonal Savvy : Considering and responding appropriately to the needs and feelings of others in different situations Coaching & Developing Others : Supporting others in stretching and expanding their capabilities Leadership : Guiding and encouraging others to accomplish a common goal Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace Leading the Organizational Culture : Driving the organization’s culture through establishing and enforcing norms and/or behaviors in addition to processes To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications **PLEASE ATTACH PROOF OF YOUR CERTIFICATIONS AND EDUCATION (DEGREE AND/OR TRANSCRIPTS) TO YOUR APPLICATION** Education : Bachelor’s degree in a science or in a health related field Experience : Five (5) years of increasingly responsible cardiac care experience in a healthcare setting, either inpatient acute care or outpatient, performing cardiology services three (3) years of experience at the lead level. Certification : Possess and maintain the following certifications: Registered Cardiac Sonography program (RDCS) issued by the American Registry of Diagnostic Sonographers, or Registered Cardiac Sonographer (RCS) issued by the Cardiovascular Credentialing International (CCI). Basic Life Support (BLS) issued by the American Heart Association. Advanced Cardiac Life Support (ACLS) certification issued by the American Heart Association. Substitution for Education : Additional experience in a lead capacity in a healthcare setting, either inpatient acute care or outpatient, performing cardiology services may be substituted for the required education on a year for year basis up to a maximum of two (2) years. Selection Process 1. Application Filing and Evaluation : All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of filing. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation : Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) 3. Final Selection Interviews: The hiring manager interviews will be scheduled directly by the unit/division once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Merced County, CA
Merced, California, United States
Examples of Duties Duties may include, but are not limited to, the following: Plans, organizes, manages, coordinates and directs the work of staff assigned to the planning, development and implementation of automated systems. Develops long-term planning and funding documents, negotiates funding with State and federal agencies and oversees cost allocation planning. Approves contractor and vendor billings and authorizes payment for services. Manages technology changes and recommends change management processes to agency administration. Evaluates operations for enhancing efficiency and reducing cost. Evaluates complex computer system specifications, coordinates migration and implementation by completed systems or components of systems and provides training and evaluation for assigned staff. Assists with the development and administration of the Branch budget. Responsible for the organization and development of planning documents, contracts, progress reports, and a variety of analytical reports, special studies, and recommendations. Gathers data, organizes information, and performs a variety of highly complex studies and projects. Represents department data processing functions with other County staff and government agencies. Minimum Qualifications Education: Graduation from a four (4) year college or university with a major in computer science, public administration, business administration, or a related area. (Additional qualifying work experience may be substituted for the required education on a year-for-year basis.) Experience: Two (2) years of responsible staff analysis work experience comparable to that of a Staff Services Analyst II with Merced County which has included the analysis, development, management and administration of electronic data processing systems. Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other modern office equipment, including repetitive hand and arm motions. Frequently sit for extended periods. Frequently use hand-eye coordination. Occasionally operate a motor vehicle. Occasionally lift up to 40 pounds. Plan, develop, implement and evaluate automated systems and systems improvements. Establish, implement and achieve unit goals and objectives. Effectively apply technology to all department operations including new technology and apply to agency operations. Train, evaluate and supervise staff. Negotiate and write contracts. Read and analyze data, interpret policies, procedures, and regulations to develop appropriate conclusions, to establish policies and procedures for assigned unit, and to prepare reports. Meet deadlines under stressful conditions. Resolve conflicts and respond appropriately to complaints. Maintain confidential information in accordance with legal standards and/or County regulations. Make presentations to the community and other agencies. Regular attendance is an essential function. Knowledge of: Federal and State Data Processing project rules. Federal and State funding mechanisms. Familiarity with and understanding of principles, methods, and problems of public administration, organization, and management. Methods of negotiation. Current social, political, economic, and scientific developments and trends. Research techniques and statistics. Principles and methods of administrative and data processing analysis and management. Computer systems and their application to public sector management. Principles of effective employee management, supervision, training, and development. Ability to: Plan, organize, direct, manage and coordinate the operations, functions, and services of assigned staff in the automated system development, implementation, maintenance and enhancement functions of the department. Provide direction, supervision, training, development, and work evaluation for assigned staff. Assist with budget development and expenditure control. Review the work of assigned staff and resolve a variety of problems. Be responsible for the development, organization, preparation, and presentation of planning documents, contracts, cost allocation plans and a variety of reports, special projects, and recommendations. Coordinate assigned functions and services with other Department units and government agencies. Perform a variety of the most complex analytical work, administrative support assignments, and program development and implementation work. Effectively represent the department in contacts with other County Departments, community organizations, and other government agencies. Establish and maintain cooperative relationships with those contacted during the course of work. Negotiate approvals and funding with State and Federal agencies. HOLIDAYS & LEAVES MANAGEMENT LEAVE May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours). SICK LEAVE 0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus two optional holidays. BEREAVEMENT LEAVE Five (5) regularly scheduled consecutive workdays. INSURANCE HEALTHINSURANCE Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance-Delta Dental County pays 100% of the premium for employees and 50% for dependent(s ) Vision Insurance- VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE Management Disability Insurance - Unit 20 Unrepresented Management Levels A-E - 100% premium paid by employer LIFE INSURANCE County-paid Life and Accidental Death & Dismemberment Insurance Unit 20 Unrepresented Management: Level A & B $85,000 Level C $55,000 Level D & E $35,000 Voluntary Term and Whole Life Insurance are available - premium paid by employee RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EMPLOYEE PROGRAMS EMPLOYEEASSISTANCE PROGRAM (EAP) Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Sep 11, 2024
Full Time
Examples of Duties Duties may include, but are not limited to, the following: Plans, organizes, manages, coordinates and directs the work of staff assigned to the planning, development and implementation of automated systems. Develops long-term planning and funding documents, negotiates funding with State and federal agencies and oversees cost allocation planning. Approves contractor and vendor billings and authorizes payment for services. Manages technology changes and recommends change management processes to agency administration. Evaluates operations for enhancing efficiency and reducing cost. Evaluates complex computer system specifications, coordinates migration and implementation by completed systems or components of systems and provides training and evaluation for assigned staff. Assists with the development and administration of the Branch budget. Responsible for the organization and development of planning documents, contracts, progress reports, and a variety of analytical reports, special studies, and recommendations. Gathers data, organizes information, and performs a variety of highly complex studies and projects. Represents department data processing functions with other County staff and government agencies. Minimum Qualifications Education: Graduation from a four (4) year college or university with a major in computer science, public administration, business administration, or a related area. (Additional qualifying work experience may be substituted for the required education on a year-for-year basis.) Experience: Two (2) years of responsible staff analysis work experience comparable to that of a Staff Services Analyst II with Merced County which has included the analysis, development, management and administration of electronic data processing systems. Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other modern office equipment, including repetitive hand and arm motions. Frequently sit for extended periods. Frequently use hand-eye coordination. Occasionally operate a motor vehicle. Occasionally lift up to 40 pounds. Plan, develop, implement and evaluate automated systems and systems improvements. Establish, implement and achieve unit goals and objectives. Effectively apply technology to all department operations including new technology and apply to agency operations. Train, evaluate and supervise staff. Negotiate and write contracts. Read and analyze data, interpret policies, procedures, and regulations to develop appropriate conclusions, to establish policies and procedures for assigned unit, and to prepare reports. Meet deadlines under stressful conditions. Resolve conflicts and respond appropriately to complaints. Maintain confidential information in accordance with legal standards and/or County regulations. Make presentations to the community and other agencies. Regular attendance is an essential function. Knowledge of: Federal and State Data Processing project rules. Federal and State funding mechanisms. Familiarity with and understanding of principles, methods, and problems of public administration, organization, and management. Methods of negotiation. Current social, political, economic, and scientific developments and trends. Research techniques and statistics. Principles and methods of administrative and data processing analysis and management. Computer systems and their application to public sector management. Principles of effective employee management, supervision, training, and development. Ability to: Plan, organize, direct, manage and coordinate the operations, functions, and services of assigned staff in the automated system development, implementation, maintenance and enhancement functions of the department. Provide direction, supervision, training, development, and work evaluation for assigned staff. Assist with budget development and expenditure control. Review the work of assigned staff and resolve a variety of problems. Be responsible for the development, organization, preparation, and presentation of planning documents, contracts, cost allocation plans and a variety of reports, special projects, and recommendations. Coordinate assigned functions and services with other Department units and government agencies. Perform a variety of the most complex analytical work, administrative support assignments, and program development and implementation work. Effectively represent the department in contacts with other County Departments, community organizations, and other government agencies. Establish and maintain cooperative relationships with those contacted during the course of work. Negotiate approvals and funding with State and Federal agencies. HOLIDAYS & LEAVES MANAGEMENT LEAVE May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours). SICK LEAVE 0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus two optional holidays. BEREAVEMENT LEAVE Five (5) regularly scheduled consecutive workdays. INSURANCE HEALTHINSURANCE Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance-Delta Dental County pays 100% of the premium for employees and 50% for dependent(s ) Vision Insurance- VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE Management Disability Insurance - Unit 20 Unrepresented Management Levels A-E - 100% premium paid by employer LIFE INSURANCE County-paid Life and Accidental Death & Dismemberment Insurance Unit 20 Unrepresented Management: Level A & B $85,000 Level C $55,000 Level D & E $35,000 Voluntary Term and Whole Life Insurance are available - premium paid by employee RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EMPLOYEE PROGRAMS EMPLOYEEASSISTANCE PROGRAM (EAP) Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Records Analyst I works under moderate supervision, assisting in the coordination of records, information management, and data management functions. This position creates and maintains computerized records and electronic tracking systems, and assists in the development and implementation of procedures for these systems. The Records Analyst I is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to their County Department. Examples of Duties Reviews complex records retention policies and schedules in consultation with county departments regarding the transfer of records to appropriate storage locations, reformatting paper records to digital or micrographic formats, and destroying eligible records in compliance with Texas laws and Denton County policies. Works to ensure Denton County records are managed according to approved retention schedules to ensure compliance with all applicable Federal, State, and Local regulations. Assists county departments and the public through the processing of records requests submitted electronically and in person in accordance with the Denton County Records Management Program Resolution. Consults with, and advised Denton County departments on the appropriate and compliant management of local government record and information. Assists with special projects (audits, data ingests, data cleanup, etc.). Operates and manages the physical records management system, digital records repository, and equipment for the preservation and storage of records. Utilizes specialized records management knowledge to advise Denton County departments on routine records management issues, policies, procedures, and records information management systems. Prepares documents for imaging operates electronic scanning equipment, and converts scanned material to digital format. Evaluates image quality and suitability of digital documents and microfilm in accordance with applicable standards and regulations. Conducts inventories and performs analysis to determine departmental recordkeeping requirements for physical and digital records in accordance with the Denton County Records Management Program Resolution. Assists with the development of records control schedules based on departmental recordkeeping requirements and in compliance with all applicable Federal, State, and Local regulations. Maintains the Records Center to ensure the proper care and storage of local government records of permanent value in accordance with industry standards and Texas Local Government Code. Coordinates projects to reformat records from hard-copy paper to digital or micrographic formats. Ensure records are appropriately inventoried and indexed in county systems. Examines and evaluates records-management systems to improve existing methods for efficient handling, protection, and disposition of records and information. Ensures security and/or confidentiality of records in accordance with the Denton County Records Management Program Resolution. Assists with the implementation of instructor-led and online records and information management training courses for county departments and staff. Conducts complex records inventories and analyses to determine retention, sealing, or destruction requirements. Operates a Denton County vehicle (large van) to transport boxes of records from various county offices to archival storage locations. Records transfer duties commonly include lifting and moving boxes of paper records, moving boxes using dollies, carts, or on pallets, climbing ladders to place boxes on high shelves, and stooping or bending to place boxes on low shelves. Performs other related work as required. Minimum Qualifications High School Diploma or GED and a minimum four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's degree in Records Management, Library and Information Sciences Public Administration, Business Administration, or a directly related field preferred. Certified Records Information Manager (RIM), Certified Records Manager (CRM), and/or Local Government Archives and Records Administration (LGARA) Certificate preferred. Must be a U.S. citizen. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days of employment. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Aug 22, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Records Analyst I works under moderate supervision, assisting in the coordination of records, information management, and data management functions. This position creates and maintains computerized records and electronic tracking systems, and assists in the development and implementation of procedures for these systems. The Records Analyst I is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to their County Department. Examples of Duties Reviews complex records retention policies and schedules in consultation with county departments regarding the transfer of records to appropriate storage locations, reformatting paper records to digital or micrographic formats, and destroying eligible records in compliance with Texas laws and Denton County policies. Works to ensure Denton County records are managed according to approved retention schedules to ensure compliance with all applicable Federal, State, and Local regulations. Assists county departments and the public through the processing of records requests submitted electronically and in person in accordance with the Denton County Records Management Program Resolution. Consults with, and advised Denton County departments on the appropriate and compliant management of local government record and information. Assists with special projects (audits, data ingests, data cleanup, etc.). Operates and manages the physical records management system, digital records repository, and equipment for the preservation and storage of records. Utilizes specialized records management knowledge to advise Denton County departments on routine records management issues, policies, procedures, and records information management systems. Prepares documents for imaging operates electronic scanning equipment, and converts scanned material to digital format. Evaluates image quality and suitability of digital documents and microfilm in accordance with applicable standards and regulations. Conducts inventories and performs analysis to determine departmental recordkeeping requirements for physical and digital records in accordance with the Denton County Records Management Program Resolution. Assists with the development of records control schedules based on departmental recordkeeping requirements and in compliance with all applicable Federal, State, and Local regulations. Maintains the Records Center to ensure the proper care and storage of local government records of permanent value in accordance with industry standards and Texas Local Government Code. Coordinates projects to reformat records from hard-copy paper to digital or micrographic formats. Ensure records are appropriately inventoried and indexed in county systems. Examines and evaluates records-management systems to improve existing methods for efficient handling, protection, and disposition of records and information. Ensures security and/or confidentiality of records in accordance with the Denton County Records Management Program Resolution. Assists with the implementation of instructor-led and online records and information management training courses for county departments and staff. Conducts complex records inventories and analyses to determine retention, sealing, or destruction requirements. Operates a Denton County vehicle (large van) to transport boxes of records from various county offices to archival storage locations. Records transfer duties commonly include lifting and moving boxes of paper records, moving boxes using dollies, carts, or on pallets, climbing ladders to place boxes on high shelves, and stooping or bending to place boxes on low shelves. Performs other related work as required. Minimum Qualifications High School Diploma or GED and a minimum four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's degree in Records Management, Library and Information Sciences Public Administration, Business Administration, or a directly related field preferred. Certified Records Information Manager (RIM), Certified Records Manager (CRM), and/or Local Government Archives and Records Administration (LGARA) Certificate preferred. Must be a U.S. citizen. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days of employment. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Summary ABOUT THE DEPARTMENT: The Information Technology Department supports the organization’s technology needs and provides leadership for future solutions. Deschutes County IT manages systems and infrastructure, and provides stable, secure, and reliable technical support services to County staff and clients. The department includes 22 employees and partners with other technical staff throughout the County. The department is dedicated to enhancing security, efficiency, and productivity and provides everything from phone support to application integration. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This position involves managing the Operations group within the Information Technology (IT) Department, ensuring the efficient and secure configuration and maintenance of computer technology systems. As the leader of IT operations, the role oversees helpdesk support, workstation installation, enterprise data and server management, data center operations, and the network infrastructure. The successful candidate will drive strategic improvements in technology management, enforce data security policies, lead complex technical projects, and maintain strong relationships with stakeholders. This position also plays a key role in budget preparation, enterprise change management, and delivering high-quality technical support services across various County departments. In addition to these responsibilities, this role is a key part of the IT department's management team, actively contributing to strategic decision-making and long-term planning. You will collaborate with leadership to develop technology strategies, align key performance indicators (KPIs) with strategic goals, and shape the future direction of IT within the organization. This position also plays a critical role in budget preparation, enterprise change management, and delivering high-quality technical support services across various County departments. The ideal candidate will have a strong background in managing IT systems, a proven track record of implementing innovative technology solutions, and experience leading teams through organizational change. The typical schedule is M-F, but requires occasional after-hours work, including weekends and holidays, based on the business need to address critical IT issues, perform system maintenance, and handle emergencies. This position is located in Deschutes County and may be eligible for hybrid of in-office/remote work as allowed by policy and approved by the supervisor. Key Responsibilities: Managing IT Operations: Leading the IT Operations group, which includes helpdesk support, workstation installation, network infrastructure, cloud-based services, and data center operations. Leading IT projects: Manage multiple strategic IT projects, providing technical assistance, coordinating individual responsibilities, and maintaining project management standards. Enforcing Data Security: Ensure data security, confidentiality of records, and compliance with state and federal regulations regarding technology. What You Will Bring: Knowledge of or experience with: Technology Management: Knowledge of efficient management techniques for technology resources, including system integration and IT project planning. Network and Server Administration: Experience with network administration, server management, backup technology, troubleshooting, and Windows-based software applications. Regulatory Compliance: Understanding of state and federal regulations governing technology functions, especially in a government environment. Skill in: Technical Problem Solving: Ability to solve technical problems involving integrated operating systems, networking, and cloud solutions. Project Management: Proficient in managing complex IT projects, coordinating teams, and monitoring contractor/vendor performance. Communication: Effectively communicate technical issues and processes to non-technical staff and foster strong working relationships across departments. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $10,008.89 to $13,412.88 for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Bachelor’s degree in Information Technology, Computer Science, or a closely related field; AND five (5) years of IT operations, applications development, and technical support experience, including managing experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 10/17/2024 11:59 PM Pacific
Sep 20, 2024
Full Time
Summary ABOUT THE DEPARTMENT: The Information Technology Department supports the organization’s technology needs and provides leadership for future solutions. Deschutes County IT manages systems and infrastructure, and provides stable, secure, and reliable technical support services to County staff and clients. The department includes 22 employees and partners with other technical staff throughout the County. The department is dedicated to enhancing security, efficiency, and productivity and provides everything from phone support to application integration. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This position involves managing the Operations group within the Information Technology (IT) Department, ensuring the efficient and secure configuration and maintenance of computer technology systems. As the leader of IT operations, the role oversees helpdesk support, workstation installation, enterprise data and server management, data center operations, and the network infrastructure. The successful candidate will drive strategic improvements in technology management, enforce data security policies, lead complex technical projects, and maintain strong relationships with stakeholders. This position also plays a key role in budget preparation, enterprise change management, and delivering high-quality technical support services across various County departments. In addition to these responsibilities, this role is a key part of the IT department's management team, actively contributing to strategic decision-making and long-term planning. You will collaborate with leadership to develop technology strategies, align key performance indicators (KPIs) with strategic goals, and shape the future direction of IT within the organization. This position also plays a critical role in budget preparation, enterprise change management, and delivering high-quality technical support services across various County departments. The ideal candidate will have a strong background in managing IT systems, a proven track record of implementing innovative technology solutions, and experience leading teams through organizational change. The typical schedule is M-F, but requires occasional after-hours work, including weekends and holidays, based on the business need to address critical IT issues, perform system maintenance, and handle emergencies. This position is located in Deschutes County and may be eligible for hybrid of in-office/remote work as allowed by policy and approved by the supervisor. Key Responsibilities: Managing IT Operations: Leading the IT Operations group, which includes helpdesk support, workstation installation, network infrastructure, cloud-based services, and data center operations. Leading IT projects: Manage multiple strategic IT projects, providing technical assistance, coordinating individual responsibilities, and maintaining project management standards. Enforcing Data Security: Ensure data security, confidentiality of records, and compliance with state and federal regulations regarding technology. What You Will Bring: Knowledge of or experience with: Technology Management: Knowledge of efficient management techniques for technology resources, including system integration and IT project planning. Network and Server Administration: Experience with network administration, server management, backup technology, troubleshooting, and Windows-based software applications. Regulatory Compliance: Understanding of state and federal regulations governing technology functions, especially in a government environment. Skill in: Technical Problem Solving: Ability to solve technical problems involving integrated operating systems, networking, and cloud solutions. Project Management: Proficient in managing complex IT projects, coordinating teams, and monitoring contractor/vendor performance. Communication: Effectively communicate technical issues and processes to non-technical staff and foster strong working relationships across departments. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $10,008.89 to $13,412.88 for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Bachelor’s degree in Information Technology, Computer Science, or a closely related field; AND five (5) years of IT operations, applications development, and technical support experience, including managing experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 10/17/2024 11:59 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Lead the future of information technology in an innovative city! Long Beach Utilities (LBU) is seeking an experienced Director of Information Services to drive strategic planning, evaluation, and implementation of new technologies. This position will support a dedicated team of eight direct reports, who provide technical support for over 500 LBU staff and manage a diverse range of devices from desktops to mobile field equipment. The Director will ensure seamless collaboration between divisions and support LBU’s expanding operations. The ideal candidate has IT administration experience in a large city or complex organization, particularly in the areas of infrastructure and software applications, and preferably for a utility agency. They will be a visionary leader who will advocate for the Management Information Services (MIS) Division, ensuring that its priorities are aligned with the broader goals of LBU and the city. Lead Long Beach Utilities on its journey toward digitization and innovation— apply today ! THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, the Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach, and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is comprised of a wide mix of industries including education, health and social services, manufacturing, retail trade, and professional services. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. THE CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water, Gas, and Sewer) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov Read the City’s 2030 Strategic Plan: https://longbeach.gov/citymanager/2030-strategic-vision Read the adopted budget for FY 2024: https://www.longbeach.gov/globalassets/finance/media-library/documents/city-budget-and-finances/budget/budget-documents/fy-24-adopted-budget/fy-24-adopted-budget-book THE DEPARTMENT LBU serves nearly 500,000 people in 50 square miles, providing high-quality, safe, and delicious drinking water and wastewater management for Long Beach, as well as natural gas services for Long Beach and Signal Hill. With the foundation of roughly 500 dedicated employees, the department maintains 1,600 miles of water and sewer mains, 1,900 miles of gas pipeline, and a dedicated groundwater treatment plant, and also provides 24/7 emergency response. To learn more, visit LBUtilities.org. THE DIVISION The Management Information Services (MIS) Division for LBU is responsible for ensuring continuous network connectivity and supporting internal customers through desktop and mobile field device troubleshooting and resolution. A critical element of technology is making it secure, and the MIS Division is responsible for cybersecurity along the business network. The Division also collaborates with key stakeholders within the organization to find innovative solutions, enhance day-to-day functionality, streamline productivity, and meet strategic goals. The LBU MIS Division has a budget of approximately $11 million for FY2024, and will have a budget of approximately $12.2 million for FY2025. Engaging with the City’s Technology and Innovation Department and fostering a spirit of collaboration is critical to ensure that systems are maintained and improved with technological changes. This translates to working closely with the Board of Utilities Commissioners and executive management on achieving technological objectives for LBU as a whole. EXAMPLES OF DUTIES THE JOB The Director of Information Services will oversee the strategic planning, evaluation, and implementation of new technologies, systems, and software. Reporting to the Assistant General Manager, this Director will supervise a team of eight direct reports who provide technical support for over 500 LBU staff. A key responsibility is advocating on behalf of the Division, clearly articulating objectives and highlighting its contributions to the organization’s overall goals. This role involves consulting with management to address their short and long-term needs, designing responsive processes and information systems, and managing network technology and infrastructure. This Director will ensure secure data storage and access, oversee hardware and software deployment, and direct the development of the Geographic Information System (GIS). They will also work collaboratively with Operation Bureaus in managing the Operations Technology (e.g., SCADA system) to ensure uninterrupted operation, data integrity and network security. They will provide technical expertise to senior management, formulate policies and procedures, and plan effectively for future technology needs. CURRENT PROJECTS & OPPORTUNITIES Timecard Digitization: Assist in transitioning LBU from a paper timecard system to a fully digitized process, in collaboration with the city’s Innovation and Technology Department. New Enterprise Asset Management (EAM) System: Streamline efficiency by implementing new Enterprise Asset Management (EAM) and Work Order Management (WOM) systems. Enhanced Security: Establish strong and consistent security measures specifically designed for the Operational Technology (OT) environment. THE IDEAL CANDIDATE The ideal candidate is an experienced leader with a strong background in infrastructure and software applications, preferably in a complex centralized IT department. Prior experience in utility IT services is highly desired. As a strategic thinker, this visionary Director will proactively anticipate the needs of the LBU Department, advocate for the MIS Division, and provide decisive leadership. They will champion high standards of service delivery, hold staff accountable, and encourage professional development, and continuous improvement. Exceptional interpersonal skills are also essential, including flexibility to diverse perspectives, conflict resolution, and a positive and collaborative mindset. The next Director will be an engaging relationship builder, adept at fostering interdepartmental collaboration, managing expectations through clear communication, and driving innovation in alignment with organizational goals. The ideal candidate will also have knowledge of... Best practices and principles of effective IT project management. Infrastructure, network architecture, data storage, telecommunications, disaster recovery, and security measures for utilities. Technical knowledge of Supervisory Control and Data Acquisition (SCADA) systems and Geographic Information Systems (GIS). Large-scale management of systems and programs for a significant number of end users. Best practices and ongoing compliance needs related to local, state, and federal mandates. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS EDUCATION: Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or a related field. EXPERIENCE: Five (5) years’ increasingly responsible experience in the administration and management of technology services and activities; three (3) years of which must have been at a supervisory or managerial capacity. HIGHLY DESIRED EDUCATION: Master’s degree in Computer Science, Information Technology, Management Information Systems, or a related field. EXPERIENCE: Supervisory experience or demonstration of leadership in a technical project within a utility, large government agency. or complex organization. CERTIFICATIONS: Relevant IT certifications in Infrastructure management, Cybersecurity, Network administration, and/or Software Development/Application Development. KNOWLEDGE: Understanding of Supervisory Control and Data Acquisition (SCADA) and Geographic Information Systems (GIS). ADDITIONAL REQUIREMENTS Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. Copy of Driver’s License and DMV K4 driver license information report required during onboarding if selected for position). SELECTION PROCEDURE SELECTION PROCEDURE: The final filing date/time for this recruitment is Thursday, October 3, 2024 at 11:59pm by submitting your application via WBCP’s Job Board at : https://wbcp.applicantpool.com/jobs/1136522 To be considered for this opportunity, please submit a cover letter, resume, and a copy of your Bachelor’s degree with your application in PDF format. Incomplete applications (without a cover letter, resume, and/or required attachment(s)) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment and/or presentation to further evaluate candidate qualifications. Equal Opportunity Employer The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov) . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call WBCP at (866) 929-9227. QUESTIONS? Please contact your recruiter, Josette Reina-Luken, with any inquiries: josette@wbcpinc.com 866-929-WBCP (9227) toll free The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 10/3/2024 11:59 PM Pacific
Sep 05, 2024
Full Time
DESCRIPTION Lead the future of information technology in an innovative city! Long Beach Utilities (LBU) is seeking an experienced Director of Information Services to drive strategic planning, evaluation, and implementation of new technologies. This position will support a dedicated team of eight direct reports, who provide technical support for over 500 LBU staff and manage a diverse range of devices from desktops to mobile field equipment. The Director will ensure seamless collaboration between divisions and support LBU’s expanding operations. The ideal candidate has IT administration experience in a large city or complex organization, particularly in the areas of infrastructure and software applications, and preferably for a utility agency. They will be a visionary leader who will advocate for the Management Information Services (MIS) Division, ensuring that its priorities are aligned with the broader goals of LBU and the city. Lead Long Beach Utilities on its journey toward digitization and innovation— apply today ! THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, the Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach, and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is comprised of a wide mix of industries including education, health and social services, manufacturing, retail trade, and professional services. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. THE CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water, Gas, and Sewer) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov Read the City’s 2030 Strategic Plan: https://longbeach.gov/citymanager/2030-strategic-vision Read the adopted budget for FY 2024: https://www.longbeach.gov/globalassets/finance/media-library/documents/city-budget-and-finances/budget/budget-documents/fy-24-adopted-budget/fy-24-adopted-budget-book THE DEPARTMENT LBU serves nearly 500,000 people in 50 square miles, providing high-quality, safe, and delicious drinking water and wastewater management for Long Beach, as well as natural gas services for Long Beach and Signal Hill. With the foundation of roughly 500 dedicated employees, the department maintains 1,600 miles of water and sewer mains, 1,900 miles of gas pipeline, and a dedicated groundwater treatment plant, and also provides 24/7 emergency response. To learn more, visit LBUtilities.org. THE DIVISION The Management Information Services (MIS) Division for LBU is responsible for ensuring continuous network connectivity and supporting internal customers through desktop and mobile field device troubleshooting and resolution. A critical element of technology is making it secure, and the MIS Division is responsible for cybersecurity along the business network. The Division also collaborates with key stakeholders within the organization to find innovative solutions, enhance day-to-day functionality, streamline productivity, and meet strategic goals. The LBU MIS Division has a budget of approximately $11 million for FY2024, and will have a budget of approximately $12.2 million for FY2025. Engaging with the City’s Technology and Innovation Department and fostering a spirit of collaboration is critical to ensure that systems are maintained and improved with technological changes. This translates to working closely with the Board of Utilities Commissioners and executive management on achieving technological objectives for LBU as a whole. EXAMPLES OF DUTIES THE JOB The Director of Information Services will oversee the strategic planning, evaluation, and implementation of new technologies, systems, and software. Reporting to the Assistant General Manager, this Director will supervise a team of eight direct reports who provide technical support for over 500 LBU staff. A key responsibility is advocating on behalf of the Division, clearly articulating objectives and highlighting its contributions to the organization’s overall goals. This role involves consulting with management to address their short and long-term needs, designing responsive processes and information systems, and managing network technology and infrastructure. This Director will ensure secure data storage and access, oversee hardware and software deployment, and direct the development of the Geographic Information System (GIS). They will also work collaboratively with Operation Bureaus in managing the Operations Technology (e.g., SCADA system) to ensure uninterrupted operation, data integrity and network security. They will provide technical expertise to senior management, formulate policies and procedures, and plan effectively for future technology needs. CURRENT PROJECTS & OPPORTUNITIES Timecard Digitization: Assist in transitioning LBU from a paper timecard system to a fully digitized process, in collaboration with the city’s Innovation and Technology Department. New Enterprise Asset Management (EAM) System: Streamline efficiency by implementing new Enterprise Asset Management (EAM) and Work Order Management (WOM) systems. Enhanced Security: Establish strong and consistent security measures specifically designed for the Operational Technology (OT) environment. THE IDEAL CANDIDATE The ideal candidate is an experienced leader with a strong background in infrastructure and software applications, preferably in a complex centralized IT department. Prior experience in utility IT services is highly desired. As a strategic thinker, this visionary Director will proactively anticipate the needs of the LBU Department, advocate for the MIS Division, and provide decisive leadership. They will champion high standards of service delivery, hold staff accountable, and encourage professional development, and continuous improvement. Exceptional interpersonal skills are also essential, including flexibility to diverse perspectives, conflict resolution, and a positive and collaborative mindset. The next Director will be an engaging relationship builder, adept at fostering interdepartmental collaboration, managing expectations through clear communication, and driving innovation in alignment with organizational goals. The ideal candidate will also have knowledge of... Best practices and principles of effective IT project management. Infrastructure, network architecture, data storage, telecommunications, disaster recovery, and security measures for utilities. Technical knowledge of Supervisory Control and Data Acquisition (SCADA) systems and Geographic Information Systems (GIS). Large-scale management of systems and programs for a significant number of end users. Best practices and ongoing compliance needs related to local, state, and federal mandates. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS EDUCATION: Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or a related field. EXPERIENCE: Five (5) years’ increasingly responsible experience in the administration and management of technology services and activities; three (3) years of which must have been at a supervisory or managerial capacity. HIGHLY DESIRED EDUCATION: Master’s degree in Computer Science, Information Technology, Management Information Systems, or a related field. EXPERIENCE: Supervisory experience or demonstration of leadership in a technical project within a utility, large government agency. or complex organization. CERTIFICATIONS: Relevant IT certifications in Infrastructure management, Cybersecurity, Network administration, and/or Software Development/Application Development. KNOWLEDGE: Understanding of Supervisory Control and Data Acquisition (SCADA) and Geographic Information Systems (GIS). ADDITIONAL REQUIREMENTS Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. Copy of Driver’s License and DMV K4 driver license information report required during onboarding if selected for position). SELECTION PROCEDURE SELECTION PROCEDURE: The final filing date/time for this recruitment is Thursday, October 3, 2024 at 11:59pm by submitting your application via WBCP’s Job Board at : https://wbcp.applicantpool.com/jobs/1136522 To be considered for this opportunity, please submit a cover letter, resume, and a copy of your Bachelor’s degree with your application in PDF format. Incomplete applications (without a cover letter, resume, and/or required attachment(s)) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment and/or presentation to further evaluate candidate qualifications. Equal Opportunity Employer The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov) . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call WBCP at (866) 929-9227. QUESTIONS? Please contact your recruiter, Josette Reina-Luken, with any inquiries: josette@wbcpinc.com 866-929-WBCP (9227) toll free The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 10/3/2024 11:59 PM Pacific
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Information Technology Liaison (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,000 - $5,580 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Each IT Liaison (ITL) acts as the liaison and interface between the faculty and staff of the college, school, or division, and Technology Services resources and staff. The ITL is the primary on-site presence responding to the end-user IT service needs of employees in the college, school, or division they are assigned to support. The ITL works in conjunction with the Technology Services Service Desk, and second level support teams to meet these needs in the most effective manner. The IT Liaison works under the general direction of the Manager of Technology Support Services, with a dotted-line reporting relationship to appropriate school, college, or division managers, and may also receive direction from a Lead IT Liaison. The IT Liaison shall possess the experience to be fully proficient in performing most or all of the duties of their position. IT Liaisons provide first contact resolution, on-site consultation, and coordinate the response of central IT resources to meet the IT needs of colleges, schools, and divisions. These staff serve as technical advisors to the faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. IT Liaisons seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practice defined by Technology Services, and with the Technology strategic plan and campus strategic plan. IT Liaisons work both as members of a team supporting the colleges, schools and divisions, and perform work independently. They participate with colleagues in the definition of best practices and use centrally-provide tools and procedures to improve the efficiency and effectiveness of IT service delivery. The employee shall allocate priority and time to the duties defined below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and when necessary. Key Qualifications Knowledge of: Service management tools for tracking Incidents, Service Requests, Problems, and Changes. Applications: campus standard applications. Operating Systems: Microsoft Windows 10 and later versions including Active Directory, Apple Macintosh OS 10.x and later versions. Hardware: Intel PC systems, Apple Macintosh systems. Connectivity and network administration for fixed-wire, broadband and wireless connections. Copyright laws and industry standards. Strong customer service skills and proactive, customer focused attitude. Excellent communication (verbal and written), particularly telephone and email skills. Excellent interpersonal skills. Strong interpersonal and influencing skills with ability to engage with different levels. Proficiency in using standard campus applications, desktops, and laptops. Coordination and implementation of data exchanges and conversions. Ability to: Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems. Provide strong fault isolation and problem solving. Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. A history of regular attendance and positive performance evaluations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or equivalent combination of education and specialized experience in an appropriate field of work. 4 years’ experience in customer support environment supporting technical services. Preferred Skills: 6 years’ experience in a customer support environment supporting technical services for a large organization. Experience within higher education with an IT focus. ITIL Foundation Certification desirable or relevant experience in ITIL environment. Knowledge of: Systems design and technology integration techniques. Data administration principles and techniques. Abilities: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline specific needs. Develop and create multimedia/video productions. Database design and administration for mySQL, SQL Server and/or Oracle. System, database, and network maintenance. Software development and programming support for applications. Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by July 28, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 29, 2024
Information Technology Liaison (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,000 - $5,580 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Each IT Liaison (ITL) acts as the liaison and interface between the faculty and staff of the college, school, or division, and Technology Services resources and staff. The ITL is the primary on-site presence responding to the end-user IT service needs of employees in the college, school, or division they are assigned to support. The ITL works in conjunction with the Technology Services Service Desk, and second level support teams to meet these needs in the most effective manner. The IT Liaison works under the general direction of the Manager of Technology Support Services, with a dotted-line reporting relationship to appropriate school, college, or division managers, and may also receive direction from a Lead IT Liaison. The IT Liaison shall possess the experience to be fully proficient in performing most or all of the duties of their position. IT Liaisons provide first contact resolution, on-site consultation, and coordinate the response of central IT resources to meet the IT needs of colleges, schools, and divisions. These staff serve as technical advisors to the faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. IT Liaisons seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practice defined by Technology Services, and with the Technology strategic plan and campus strategic plan. IT Liaisons work both as members of a team supporting the colleges, schools and divisions, and perform work independently. They participate with colleagues in the definition of best practices and use centrally-provide tools and procedures to improve the efficiency and effectiveness of IT service delivery. The employee shall allocate priority and time to the duties defined below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and when necessary. Key Qualifications Knowledge of: Service management tools for tracking Incidents, Service Requests, Problems, and Changes. Applications: campus standard applications. Operating Systems: Microsoft Windows 10 and later versions including Active Directory, Apple Macintosh OS 10.x and later versions. Hardware: Intel PC systems, Apple Macintosh systems. Connectivity and network administration for fixed-wire, broadband and wireless connections. Copyright laws and industry standards. Strong customer service skills and proactive, customer focused attitude. Excellent communication (verbal and written), particularly telephone and email skills. Excellent interpersonal skills. Strong interpersonal and influencing skills with ability to engage with different levels. Proficiency in using standard campus applications, desktops, and laptops. Coordination and implementation of data exchanges and conversions. Ability to: Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems. Provide strong fault isolation and problem solving. Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. A history of regular attendance and positive performance evaluations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or equivalent combination of education and specialized experience in an appropriate field of work. 4 years’ experience in customer support environment supporting technical services. Preferred Skills: 6 years’ experience in a customer support environment supporting technical services for a large organization. Experience within higher education with an IT focus. ITIL Foundation Certification desirable or relevant experience in ITIL environment. Knowledge of: Systems design and technology integration techniques. Data administration principles and techniques. Abilities: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline specific needs. Develop and create multimedia/video productions. Database design and administration for mySQL, SQL Server and/or Oracle. System, database, and network maintenance. Software development and programming support for applications. Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by July 28, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF CLAREMONT, CA
Claremont, California, United States
City of Claremont Interested applicants should appl y immediatel y ! About the City of Claremont: The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West." Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered YES to these questions, then consider applying to be our Human Resources Manager! About the Department/Division: The Human Resources Manager is an integral member of the City’s Administrative Services Department in the Human Resources Division. The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Human Resources, Information Technology Services, and Public Information. The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promotes organizational stability through financial and human resources management. The Human Resources Division oversees the hiring of all City employees; benefits administration; employee training and events; and compliance with labor laws and best practices. The Human Resources Division consists of the Human Resources Manager and a Human Resources Specialist. Recruitment Timeline: The application filing period is continuous but may close at any time once a sufficient number of applications are received. Please apply immediately! The Position About the Position: Under general direction, the Human Resources Manager will plan, coordinate, and review the operations and activities of the Human Resources Division. The Human Resources Manager will assume responsibility for all activities relating to recruitment and selection, safety and training, classification and compensation administration, health and welfare benefits programs, deferred compensation and other City supplemental benefits, workers’ compensation, and Diversity, Equity, and Inclusion (DEI) programs. Other duties will include, but are not limited to: advising managers and staff on personnel policies and procedures; employee relations; talent management and development; employee engagement and retention programs; preparing and administering the division budget; assisting with labor relations by gathering data as needed and by performing various duties associated with the negotiation process; developing, interpreting, and applying memoranda of understanding, and administering the classification and compensation program. directing the performance evaluation program; developing and implementing division goals, objectives, policies, and priorities; coordinating workers' compensation claims and reports with the City’s third-party administrator, including industrial disability retirements; developing and implementing Citywide training programs; health and welfare benefits programs administration, including the procurement and recommendation of providers and plans, coordinating annual health benefits open enrollment activities; and recordkeeping on service indicators, such as number of recruitments, applicants, new hires, terminations, and related data for both full and part-time employees. The Human Resources Manager is a full-time, exempt position. The regular office hours for this position are 7:30 a.m. to 6:00 p.m., Monday through Thursday. Some evening hours will be required to attend City Council and/or other meetings and events. Ideal Candidate Education and Experience: The Human Resources Manager will have five (5) years of progressively responsible professional experience in human resources/personnel, including at least one (1) year of supervisory experience. A bachelor’s degree from an accredited college or university in public administration, business administration, human resources/personnel, or a closely related field and a valid California Driver's License are required. A master’s degree is highly desirable. Ke y Abilities: The City is looking for a Human Resources Manager who has extensive human resources experience, including benefits administration, recruitment and selection processes, classification and compensation administration, budget preparation and analysis, organizational development and succession planning, workplace safety, workers’ compensation, leave management, and employee training and development. They will have strong knowledge of federal and state laws affecting human resources policies, practices, and procedures. The Human Resources Manager will be able to communicate effectively and persuasively in both oral and written communications such as public reports which, includes presentations at City Council meetings. The ideal candidate is a team-oriented professional with the organizational experience to be hands-on in performing a variety of human resources functions. They will serve as a resource to all City managers and departments and will be responsible for coordinating division activities with City staff as well as with staff from outside agencies. They must have the ability to establish, maintain, and foster positive and effective working relationships. The Human Resources Manager shall be proficient in the use of a personal computer, laptop, and iPad, and peripherals, and must have the ability to successfully use them and related software programs in the course of their regular duties, including the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, outside agencies and other stakeholders. Additional Information Compensation and Benefits: The Personnel Services Manager offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. Some of the benefits for this position include: 3% Negotiated Salary Increase effective 7/1/25 and 7/1/26 2% at 55 PERS retirement (Classic Members) and 2% at 62 PERS retirement (New Members) City paid contribution of $1,500 towards medical, dental, vision, and other ancillary benefits 96-160 hours of vacation based on years of service 10 paid holidays and 18.5 hours of floating holiday per calendar year 140 hours of administrative leave per calendar year 96 hours of sick leave per calendar year (you may also bring up to 200 hours of unused sick leave from your current employer) $350 Auto Allowance per month $75,000 life insurance coverage for employee and $10,000 life insurance coverage for each eligible dependent City-paid Employee Assistance Program (EAP) Appl y Toda y ! If you are interested in this position, please submit your application online. A resume and cover letter are re q uired . The resume and cover letter do not take the place of the application form. Please complete all sections of the application form thoroughly and completely. This recruitment may close at any time once a sufficient number of applications are received. Reasonable Accommodation: The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. Equal Opportunity Employer: The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Questions and In q uiries can be directed to: Heidi Tanner, Human Resources Specialist E-mail: htanner@ci.claremont.ca.us Telephone: (909) 399-5450 City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: Continuous
Sep 06, 2024
Full Time
City of Claremont Interested applicants should appl y immediatel y ! About the City of Claremont: The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West." Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered YES to these questions, then consider applying to be our Human Resources Manager! About the Department/Division: The Human Resources Manager is an integral member of the City’s Administrative Services Department in the Human Resources Division. The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Human Resources, Information Technology Services, and Public Information. The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promotes organizational stability through financial and human resources management. The Human Resources Division oversees the hiring of all City employees; benefits administration; employee training and events; and compliance with labor laws and best practices. The Human Resources Division consists of the Human Resources Manager and a Human Resources Specialist. Recruitment Timeline: The application filing period is continuous but may close at any time once a sufficient number of applications are received. Please apply immediately! The Position About the Position: Under general direction, the Human Resources Manager will plan, coordinate, and review the operations and activities of the Human Resources Division. The Human Resources Manager will assume responsibility for all activities relating to recruitment and selection, safety and training, classification and compensation administration, health and welfare benefits programs, deferred compensation and other City supplemental benefits, workers’ compensation, and Diversity, Equity, and Inclusion (DEI) programs. Other duties will include, but are not limited to: advising managers and staff on personnel policies and procedures; employee relations; talent management and development; employee engagement and retention programs; preparing and administering the division budget; assisting with labor relations by gathering data as needed and by performing various duties associated with the negotiation process; developing, interpreting, and applying memoranda of understanding, and administering the classification and compensation program. directing the performance evaluation program; developing and implementing division goals, objectives, policies, and priorities; coordinating workers' compensation claims and reports with the City’s third-party administrator, including industrial disability retirements; developing and implementing Citywide training programs; health and welfare benefits programs administration, including the procurement and recommendation of providers and plans, coordinating annual health benefits open enrollment activities; and recordkeeping on service indicators, such as number of recruitments, applicants, new hires, terminations, and related data for both full and part-time employees. The Human Resources Manager is a full-time, exempt position. The regular office hours for this position are 7:30 a.m. to 6:00 p.m., Monday through Thursday. Some evening hours will be required to attend City Council and/or other meetings and events. Ideal Candidate Education and Experience: The Human Resources Manager will have five (5) years of progressively responsible professional experience in human resources/personnel, including at least one (1) year of supervisory experience. A bachelor’s degree from an accredited college or university in public administration, business administration, human resources/personnel, or a closely related field and a valid California Driver's License are required. A master’s degree is highly desirable. Ke y Abilities: The City is looking for a Human Resources Manager who has extensive human resources experience, including benefits administration, recruitment and selection processes, classification and compensation administration, budget preparation and analysis, organizational development and succession planning, workplace safety, workers’ compensation, leave management, and employee training and development. They will have strong knowledge of federal and state laws affecting human resources policies, practices, and procedures. The Human Resources Manager will be able to communicate effectively and persuasively in both oral and written communications such as public reports which, includes presentations at City Council meetings. The ideal candidate is a team-oriented professional with the organizational experience to be hands-on in performing a variety of human resources functions. They will serve as a resource to all City managers and departments and will be responsible for coordinating division activities with City staff as well as with staff from outside agencies. They must have the ability to establish, maintain, and foster positive and effective working relationships. The Human Resources Manager shall be proficient in the use of a personal computer, laptop, and iPad, and peripherals, and must have the ability to successfully use them and related software programs in the course of their regular duties, including the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, outside agencies and other stakeholders. Additional Information Compensation and Benefits: The Personnel Services Manager offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. Some of the benefits for this position include: 3% Negotiated Salary Increase effective 7/1/25 and 7/1/26 2% at 55 PERS retirement (Classic Members) and 2% at 62 PERS retirement (New Members) City paid contribution of $1,500 towards medical, dental, vision, and other ancillary benefits 96-160 hours of vacation based on years of service 10 paid holidays and 18.5 hours of floating holiday per calendar year 140 hours of administrative leave per calendar year 96 hours of sick leave per calendar year (you may also bring up to 200 hours of unused sick leave from your current employer) $350 Auto Allowance per month $75,000 life insurance coverage for employee and $10,000 life insurance coverage for each eligible dependent City-paid Employee Assistance Program (EAP) Appl y Toda y ! If you are interested in this position, please submit your application online. A resume and cover letter are re q uired . The resume and cover letter do not take the place of the application form. Please complete all sections of the application form thoroughly and completely. This recruitment may close at any time once a sufficient number of applications are received. Reasonable Accommodation: The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. Equal Opportunity Employer: The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Questions and In q uiries can be directed to: Heidi Tanner, Human Resources Specialist E-mail: htanner@ci.claremont.ca.us Telephone: (909) 399-5450 City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: Continuous
Description GROW YOUR CAREER! Join the City of Roseville Information Technology Team in the role of IT Program Manager . FOR FIRST CONSIDERATION, APPLY BY JUNE 16, 2024. THE POSTING WILL BE OPEN UNTIL FILLED . The City of Roseville IT Department is seeking a highly skilled and innovative IT Program Manager to lead our dynamic Business Solutions operational team. This role is pivotal in driving transformative change and advancing our technology initiatives. If you possess a strong background in project management, resource allocation, and risk management, we invite you to join us in elevating Roseville's technological capabilities. Our nationally recognized IT department is a hub of technology activity, overseeing six exciting operational areas: Business Solutions : including Public Safety Dispatch, 9-1-1, Financial Systems, Online Permits, Library & Recreation systems and many more! IT Client Services : including Help Desk and Workplace Technology Services. Information Security: Cybersecurity and Informational Security Awareness Network Infrastructure : including Network, Virtual Servers, Telecommunications, and Radio Services. Utility Solutions : including Utility Billing systems, Enterprise Asset Management, and Automated Metering systems. Data Intelligence / GIS : including Database management, Data Interfaces, Geographic Information Systems (GIS), and Business Intelligence reporting. Planning & Web Services : including technology budget, strategic planning, technology governance, internet and intranet services, and digital communications. Currently, we have an opportunity for the Business Solutions Program Manager, but we’re casting a wide net and welcoming applications for nearly all program areas. As a key player, you’ll mentor rising stars, engage with a variety of stakeholders across fourteen city departments, and explore cutting-edge technologies to enhance city-wide functions. Are you ready to make a lasting impact for an award-winning digital city and have some fun along the way? Join us in revolutionizing our citywide technology services and shaping the future of our community through technology! What the City of Roseville Offers: $113,823 - $152,534 Annually (dependent on experience) Up to $2,265 per month in health and welfare benefits Competitive vacation and sick leave programs 10 paid holidays, 2 floating holidays - Plus up to 100 hours of Management leave Opportunities to train and promote CalPERS A top-notch team and more! The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. The normal work schedule is Monday through Friday, 8 a.m. - 5 p.m.; a flex schedule may be available. Candidates may be eligible for a hybrid work schedule with supervisor approval and must be able to report to the City of Roseville worksites when required. The employment list that will be established from this recruitment may be utilized to fill future regular, limited-term, and temporary vacancies. The current vacancy is regular, full-time, and benefitted. Examples of Duties For a detailed and complete job description, please click HERE . Minimum Qualifications For a detailed and complete job description, please click HERE . Supplemental Information ADDITIONAL INFORMATION: Some positions require clearance of a comprehensive Police Department (PD) background check within 12 months of appointment. If not cleared prior to initial appointment, security access will be limited to non-PD related systems until clearance is received. Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification, will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description GROW YOUR CAREER! Join the City of Roseville Information Technology Team in the role of IT Program Manager . FOR FIRST CONSIDERATION, APPLY BY JUNE 16, 2024. THE POSTING WILL BE OPEN UNTIL FILLED . The City of Roseville IT Department is seeking a highly skilled and innovative IT Program Manager to lead our dynamic Business Solutions operational team. This role is pivotal in driving transformative change and advancing our technology initiatives. If you possess a strong background in project management, resource allocation, and risk management, we invite you to join us in elevating Roseville's technological capabilities. Our nationally recognized IT department is a hub of technology activity, overseeing six exciting operational areas: Business Solutions : including Public Safety Dispatch, 9-1-1, Financial Systems, Online Permits, Library & Recreation systems and many more! IT Client Services : including Help Desk and Workplace Technology Services. Information Security: Cybersecurity and Informational Security Awareness Network Infrastructure : including Network, Virtual Servers, Telecommunications, and Radio Services. Utility Solutions : including Utility Billing systems, Enterprise Asset Management, and Automated Metering systems. Data Intelligence / GIS : including Database management, Data Interfaces, Geographic Information Systems (GIS), and Business Intelligence reporting. Planning & Web Services : including technology budget, strategic planning, technology governance, internet and intranet services, and digital communications. Currently, we have an opportunity for the Business Solutions Program Manager, but we’re casting a wide net and welcoming applications for nearly all program areas. As a key player, you’ll mentor rising stars, engage with a variety of stakeholders across fourteen city departments, and explore cutting-edge technologies to enhance city-wide functions. Are you ready to make a lasting impact for an award-winning digital city and have some fun along the way? Join us in revolutionizing our citywide technology services and shaping the future of our community through technology! What the City of Roseville Offers: $113,823 - $152,534 Annually (dependent on experience) Up to $2,265 per month in health and welfare benefits Competitive vacation and sick leave programs 10 paid holidays, 2 floating holidays - Plus up to 100 hours of Management leave Opportunities to train and promote CalPERS A top-notch team and more! The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. The normal work schedule is Monday through Friday, 8 a.m. - 5 p.m.; a flex schedule may be available. Candidates may be eligible for a hybrid work schedule with supervisor approval and must be able to report to the City of Roseville worksites when required. The employment list that will be established from this recruitment may be utilized to fill future regular, limited-term, and temporary vacancies. The current vacancy is regular, full-time, and benefitted. Examples of Duties For a detailed and complete job description, please click HERE . Minimum Qualifications For a detailed and complete job description, please click HERE . Supplemental Information ADDITIONAL INFORMATION: Some positions require clearance of a comprehensive Police Department (PD) background check within 12 months of appointment. If not cleared prior to initial appointment, security access will be limited to non-PD related systems until clearance is received. Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification, will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous