339 jobs found

Description The County of San Mateo is looking for customer service-oriented individuals to join our team. Patient Services Assistants - Spanish Speaking Required - Extra Help perform a variety of duties which may include interviewing and registering patients, managing patient appointments, explaining available coverage plans, financial screening, verifying insurance, using a computer to enter and retrieve data, assigning appropriate codes and processing billing documents, receiving payments for medical services, maintaining accurate records, and acting as receptionist to assist and respond to patient inquiries. Patient Services Assistant positions are located in the various divisions of theHealth Systemincluding San Mateo Medical Center and Clinics, Behavioral Health and Recovery Services, Family Health, and Public Health. Language Requirement : Ability to speak, read, and write fluently in both English andSpanish. NOTE: This list will be used for extra-help hire only. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis.Some extra help positions are eligible for benefitsundertheAffordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties Duties may include, but are not limited to: Answering and keeping detailed records of a high volume of incoming calls, completing reminder calls, and scheduling appointments over the phone. Educating and assisting incoming patients with registration, appointment information, insurance, and wait times. Registering/pre-registering new and existing patients. Adding and removing patient charges and diagnoses. Verifying patient eligibility. Documenting, recording, and entering patient appointments, billing information, insurance plans, and other confidential information in Electronic Medical Records and billing programs. Collecting payments from patients in person and through online billing services. Updating and maintaining accurate records in Electronic Medical Records, billing programs, and onsite filing system. Generating detailed confidential reports and fill out authorization forms. Assisting Patient Services Supervisor and Clinic Manager with assorted clerical office duties. Qualifications Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is one year of office support experience which involved direct patient contact and required the use of medical terminology in a clinic or similar medical office setting at a level equivalent to the County's class of Patient Services Assistant I. Knowledge of: Policies and procedures related to medical patient services, insurance and billing area to which assigned; medical terminology as related to office support work; office practices and procedures, including filing, reception and the operation of standard office equipment; basic business data processing principles and the use of word processing or computing equipment; business arithmetic; and basic recordkeeping principles and practices. Skill/ability to: Perform accurate and detailed patient services office clerical work; prioritize work and coordinate several activities; operate standard office equipment, including a word processor and computer terminal; use initiative and sound independent judgment within established guidelines; work effectively with difficult people, including very sick or uncooperative patients; organize and maintain accurate files and records; make accurate arithmetic calculations; establish and maintain effective working relationships with those contacted in the course of the work; understand and carry out oral and written instructions; and perform lifting and other physical work. Bilingual Fluency: Fluency in both English and Spanish is required to be considered for a bilingual position. Other Requirements: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Specific positions may also require evening, weekend, holiday or rotating shift work. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement. Health System departments will screen application materials, and they will contact qualified candidates directly for a departmental interview. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Wendy Young(111819) (Patient Services Assistant II - E412)

Description The San Mateo Medical Center is seeking Medical Services Assistant I to perform basic and routine duties related to bedside care and other support services required to treat patients in an Operating Room environment. Duties may include the following: transport patients; assist nursing personnel in the care and lifting of patients; set up oxygen tanks, traction and other hospital equipment; transport specimens, medical records and other supplies and equipment to other units; perform light housekeeping duties as assigned; lift patients and heavy items such as supplies and equipment; assist with patients requiring security; and respond to various emergency codes, such as a "Code Blue." The ideal candidate will possess a CPR certificate.The selected candidate must obtain a CPR certificate within six (6) months of hire. NOTE: This list will be used for extra-help hire only. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis.Some extra help positions are eligible for benefitsundertheAffordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties Duties may include, but are not limited to, the following: Transport patients throughout the various departments of the hospital. Provide assistance with lifting and transferring patients in the OR. Assist with room turnovers. Assisting with clean-up of anesthesia carts. Stocking fluid warmers. Cleaning and making up patient gurneys. Assist with positioning patients in the OR. Assist with cleaning equipment after use. Assist with obtaining needed supplies for the OR cases. Set up oxygen, traction and other hospital equipment. Transport specimens, medical records and other supplies and equipment. Perform light housekeeping duties as assigned. Assist with patients requiring security. Lift patients and heavy items such as supplies and equipment from room to room. Perform related duties as assigned. Qualifications Knowledge of: Basic principles, techniques and procedures in delivering patient care related to personal hygiene, comfort, treatment, physical and psychosocial needs. Skill/Ability to: Learn hospital and clinic techniques and procedures. Follow oral and written instructions. Communicate effectively, orally and in writing. Performing routine tasks. Develop empathetic attitudes toward patients. Lift and transport patients and heavy items such as supplies and equipment. Work with culturally, socio-economically, diverse patient population of varying ages. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. San Mateo Medical Center (SMMC) will screen application materials and will contact qualified candidates directly for a departmental interview.All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Wendy Young(100719) (Medical Services Assistant I - F077)

Description: Employment Status: Full-time, probationary "exempt" position. Work Schedule: Generally, Monday- Friday from 8:00 a.m.- 5:00 p.m. May require night and weekend shifts as needed. First Review Deadline: The initial review of applications will begin on May 30, 2019. Under the general direction of the Director of Technology Support, the incumbent will be responsible for the assessment, deployment, configuration, training, and support of multiple applications and systems for Facilities Planning and Management and Public Safety staff. The incumbent will use tools including Cherwell Service Management, Active Directory for accounts, GPOs, etc., PowerShell/Command Line for automation of tasks, SCCM for server and desktop patch management and baseline configuration, Ghost imaging systems, RDC and Bomgar for remote support, and other IT related utilities. The incumbent will ensure systems/data access, secure server configurations and system performance is maintained. Working with other ITS departments and the Facilities Planning and Management and Public Safety departments, the incumbent will plan, coordinate, implement, and manage campus-wide short-term and long-term projects. This includes the planning and coordination of multiple local and campus-wide technology projects. Provide consultative project support and services to the user community to ensure problem resolution, timely project implementation and support. These tasks include, but are not limited to, reviewing new technologies and making recommendations to improve existing software and hardware for the end-users and providing end-user training as needed. 40% of time - Project management: Working with other ITS departments and the Facilities Planning and Management and Public Safety departments: project conception and initiation, planning, execution, performance/monitoring, and close both campus-wide short-term and long-term projects. This includes the planning and coordination of multiple local and campus-wide technology projects. Provide consultative project support and services to the user community to ensure problem resolution, timely project implementation and support. These tasks include, but are not limited to, reviewing new technologies and making recommendations to improve software and hardware for the end-users and providing end-user training as needed. Some of these projects include: • Database Management and Peoplesoft Integration • Building Automation and IOT • Access Control Solutions • Geographic Information Systems (GIS) • Campus security systems • Database System Support Administrator • Mobile Data Computers • CLETS - California Law Enforcement Telecommunications • San Bernardino County Wide Area Network (WAN) • 911 infrastructure / design • Other security and monitoring systems 25% of time - Provide technical support for application and server information systems on campus by administering, maintaining, configuring, and deploying computer systems and applications for departmental and campus-wide use. Work closely with the Facilities Planning and Management and Public Safety departments, ITS staff and with student assistant technicians to ensure computer systems needed to conduct university functions are fully operational and secure, and comply with campus standards. The incumbent is expected to provide high quality technical support and world-class customer service to end-users with emphasis on customer service skills and server application support skills. ITC Career Level exempt employees may be required to work night and weekend shifts as needed. 25% of time - Working with state, county, and local government employees, provide technical support for other security and monitoring systems, access control systems, numerous vendor applications, emergency phones, HVAC and other building systems, ArcGIS systems, Case Management systems, and other Facilities and Law Enforcement sytems. Help keep CSUSB in compliance with all federal, state, local, and CSU laws and policies regarding the access to the data on our systems and the integrity and availability of that data. 10% of time - Other duties as assigned Education/Experience: Must have equivalent to a bachelor's degree in computer science, information systems or in a closely related field or other equivalent experience. Minimum of two years of experience in an IT Support field. Working knowledge of Project Management in Information Technology, Facilities Management, and/or Public Safety. Working knowledge of project management software applications, including the five phases of project management: conception and initiation, planning, execution, performance/monitoring, and project close. Knowledge of computer technology equipment, Windows and Macintosh computer systems OS, software applications, and Microsoft/Linux database systems. Knowledge of Windows/Linux server software and both physical and virtual servers. Basic working knowledge of enterprise virtualization technologies including VMWare, VDI technologies and other desktop virtualization solutions. Knowledge of software and Windows systems in a networked environment using Active Directory and Group Policy Objects, along with installation and maintenance procedures. Experience with remediating malware infections, customizing Windows installations, writing documentation, and maintaining asset inventory. Skills: Ability to use internet, various IT management technologies and ticketing systems. Demonstrate working knowledge of online project management solutions. Troubleshoot problems with Mac OS, and Windows (Desktop 7/8/10, MS Server 2012/2016) computer systems. Troubleshoot problems with applications like the Microsoft Office Suite on Mac/Windows, web browsers, multimedia applications, web browser plug-ins, and other diagnostic and administrative software. Use consultative skills to assess user needs and provide appropriate technical support for instructional applications. Ability to interpret and apply computing standards, protocols, policies, operating procedure, technical specifications, license agreements, confidentiality compliance, copyright laws, etc. to the computing environment. Able to communicate and collaborate professionally, along with the ability to translate and relate technical details to staff/faculty who possess various technical proficiencies. Manage and organize multiple tasks and projects, interpret written information and instructions, establish and maintain effective, professional working relationships with a diverse group of faculty, staff, students and members of the outside community. Able to function cooperatively and productively as a member of a team. Ability to safely lift and carry up to 30 lbs A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled

Job Summary Performs work of considerable difficulty in case processing and legal clerical duties for the Clerk of Superior Court. This is a working/journey position that works under general supervision. Work assignmentsmay be in one or more case type areas, including but not limited to, front counter, legal clerical tasks, probate,child support, fines, restitution, and jury. As experience is gained, incumbents work more independently on an expanded variety of assigned duties. The incumbent applies judgment to diversified subject matter, selecting appropriate guidelines and in applying general policies and procedures. Note: Resumes are considered supplemental information only. Failure to complete the entire online application, including fully detailing all education and experience, will likely result in disqualification. To apply: 1. Please read and follow Superior Court Application Instructions 2. Complete and submitonline application. 3. Submit copy of Mohave County Office Proficiency Assessment Certification (OPAC) or equivalent certificate obtained within the last 12 months demonstrating keyboarding speed at 50 words per minute for a five-minute test.Applicants may contact Superior Court Human Resources at 928-718-4928 to schedule an OPAC keyboarding test. The position is open untilfilled; however, the initial review of applications will begin Wednesay, November 27, 2019. Essential Job Functions For complete job description please click here . Minimum Qualifications Requires a high school diploma or GED and three (3) years of general office experience, excellent organizational, teamwork/customer service skills, typing proficiency of 50 words perminute preferred, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Closing Date/Time:

Description: Employment Status: Part-time, Hourly, temporary appointment, up to a one-year appointment. Work Schedule: To be determined (up to 20 hours per week). The Department of Art at California State University San Bernardino (CSUSB) is searching for a part-time (20 hours per week) Instructional Support Assistant to work alongside faculty and other staff members in support of student learning in the specialist area of digital electronic fabrication technologies (DEFT). The Department of Art teaches students in the areas of Studio Arts, Design, Art History, and Visual Studies. Within this, students work in painting, printmaking, drawing, photography, ceramics, glass-making, sculpture, wood & furniture design, product design, graphic design for print, web-design, UX/UI design, motion graphics, and video making. Students in almost all of these classes make use of the growing number of digital electronic fabrications technologies in the workshops and studios in the VA Building. These include: four 3D Printers (plastics extrusion), two 3D Printers (ceramic extrusion), three 3D Scanners (desktop & handheld), Photogrammetry cameras & software, an industrial scale CNC Router (digitally controlled 4ft x 8ft x 9 inch cutting, scoring, routing & sculpting bed), two industrial-grade Universal Lasers (cutting, scoring, etching - rotational & flatbed 2ft x 1ft), professional grade Roland Printer/Plotter (2D digital printer & cutter - paper, card, vinyl), a digital laminator 2D, three large-scale 2D digital printers, four medium-scale 2D digital printers, and the Virtual Reality Ceramics suite. The part-time Instructional Support Assistant will work under the direction of the Department Chair and provide support to the current, full-time technician. Responsibilities include: Train faculty, staff, and students on all DEFT (Digital Electronic Fabrication Technologies) tools, equipment & machinery. Monitor student use of all DEFT tools, equipment & machinery. Maintain functioning of all DEFT tools, equipment & machinery. Maintain all safety guidelines and practices for all DEFT tools, equipment & machinery. Maintain and prepare purchase orders for parts and material supplies for all DEFT tools, equipment & machinery. Planning and coordinating production with existing manual and mechanical workshop tools, equipment & machinery. Planning, coordinating and helping to maintain materials collection in the VRC (samples of materials to be used in DEFT equipment & machinery, plus examples of materials' performance in DEFT equipment & machinery). Other duties include providing support to the Senior Technician in other workshops in the VA Building, as needed. Regular reporting to the Senior Technician and the Chair of Department. Equivalent to six months of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. Or, equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies or equipment or in an office which provided similar services to a technical function or unit. Knowledge of procedures and practices related to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses, and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to inspect materials, supplies, and equipment to determine their suitability for various uses. Ability to prepare and follow schedules for providing service. Ability to count and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled

INSTRUCTIONAL ASSISTANT - TECHNICAL SUPPORT 1920-25 TAHOE-TRUCKEE CAMPUS Sierra College is seeking a full-time Instructional Assistant - Technical Support. Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 18,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. This opening is for our Tahoe-Truckee Campus. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College's commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 18,300 students per term: 26% of Sierra College's students are Latinx, 3% are African-American, 2% are Filipino, 5% are Asian-American, 1% are Native American, 6% are multiracial and 57% are White. As a Hispanic Serving Institution (HSI), Sierra College understands that it has a great responsibility to the educational attainment and economic well-being of our students. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Under direction of an assigned manager, the Instructional Assistant-Technical Support provides library support services as needed; and supervises and provides training to student and/or other temporary workers; coordinates tutoring services; proctors student tests and exams; performs a variety of technical and instructional support duties at the Tahoe-Truckee Campus; sets up equipment for instructional labs and maintains lab equipment, facilities and materials; installs, configures, troubleshoots, and services computer workstations used in faculty, administrative offices and instructional lab environments. The responsibilities are approximately 50% instructional assistance in the library and 50% technical support of the Tahoe-Truckee Campus. The position and its duties are more broadly supported by the department at large, which is located in Rocklin. APPLICATION PROCEDURE Required Documents Please include a self-assessment that addresses the responsibilities and qualifications listed on the job announcement, including: The transferable experience, knowledge, skills and abilities to serve as an Instruction Assistant-Technical Support (Tahoe-Truckee). Evidence of responsiveness to and understanding of the racial, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice in Sciences and Mathematics and in the campus community. Candidates must submit a Sierra College Online Application available at: https://sierracollege.hiretouch.com/ DEADLINE: Applications must be received by the Sierra College Human Resources Department no later than FRIDAY, JANUARY 3RD, 2020 . LATE OR INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. Cover letters and resumes are not required but may be included if applicant so desires. Please note that letters of reference may be utilized during the reference checking process, but will not be provided to the hiring committee. TRAVEL EXPENSES BORNE BY THE CANDIDATE Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity among its faculty, staff, and students. SIERRA COLLEGE HUMAN RESOURCES DEPARTMENT (U BUILDING) 5100 SIERRA COLLEGE BLVD ROCKLIN, CA 95677 (916) 660-7106 / hr@sierracollege.edu Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. Salary & Benefit Information: Salary & Benefits: $26.78 per hour, 40 hours per week, 12 months per year. Current work hours are subject to change in accordance with pertinent provisions of the collective bargaining agreement. Family coverage health, dental and vision insurance, P.E.R.S. retirement system, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Duties: EXAMPLES OF FUNCTIONS AND TASKS Representative Duties - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Oversees the daily operations of the library/tutoring/testing center to ensure correct student identification procedures and administration of tests; provides students and instructors with test feedback; reports alleged cases of scholastic dishonesty. Participates in the preparation and administration of assigned budgets; provides input regarding budget(s) development; monitors budget expenditures and coordinates purchasing to meet needs within budget(s) parameters; coordinates budget(s) transfers. Provides one-on-one training to students and faculty on proper usage of the course management system; provides group training to students as needed. Maintains testing center to ensure uniform implementation of proper testing policies and procedures; ensures security of testing materials and maintains confidentiality regarding test proctoring; reviews, recommends and enforces changes in testing center procedures. Collects data and prepares reports regarding testing center utilization trends and characteristics. Coordinates individual and group test or examination proctoring according to instructor directions; coordinates various testing procedures including paper and on line testing and distance education assessments. Develops and coordinates proctoring procedures and appointments between instructors and students from other educational institutions; arranges for space and equipment at the testing center for proctoring needs on behalf of outside educational institutions. Provides reasonable accommodation with regard to test and examination proctoring for students with physical and/or learning disabilities; maintains a testing center environment which allows attention to user requirements; ensures a quiet testing environment. Provides a variety of clerical and administrative support; maintains up-to-date inventory of assigned equipment and other assets including licensing agreements; ensures that identification tags, licenses, warranties, repairs, and upgrades are properly recorded; responds to telephone and other inquiries. Oversees student assistants and other temporary work forces; recruits, interviews, hires, and provides orientation and training to new student/temporary employees; assigns projects and daily work; evaluates work performed; monitors student/temporary workers hours worked and budgets. In accordance with District IIT guidelines and policies, participates in network and computer support operations for the assigned extension site; plans, installs, configures, troubleshoots, maintains, upgrades and optimizes workstations and peripherals; ensures continuous operation of equipment and software; monitors and adjusts software and peripheral equipment including specialized software that supports a variety of technical courses offered by the College. Connects workstations to network end points and participates in activities to connect with College-wide networks; configures user preferences on individual workstations including user and email profiles, special application requirements, printers, and peripheral configurations; sets-up student accounts onto local workstations; connects end-user telephones, as assigned; monitors computer capacity and performance; diagnoses and repairs or replaces computers, peripherals, and their components; ensures security of systems; coordinates disaster recovery backup strategies to minimize systems downtime; documents systems activity and user problems; requests or arranges for assistance, servicing, and/or repair of departmental computer equipment with District information technology staff. Utilizes server based applications for system management. Installs and configures all computer and network related upgrades and enhancements to increase productivity, compatibility, and efficiency; replaces and/or repairs faulty equipment including servers, computers, printers, and other peripherals; coordinates and communicates system changes with technical staff and peers; performs installation for additions, moves, and changes to locations of District staff, lab computers, and related equipment. Responds to computer system emergency situations such as service interruption, system failures, power outages, and damaged media and hardware; uses a range of troubleshooting techniques to resolve network hardware and operations problems. Administers computer systems including workstations in assigned areas, laboratory, andor tutoring areas; provides initial computer technical assistance to faculty, staff and students; maintains departmental databases; sets-up, maintains, and demonstrates the operation of a variety of computer interfaces, peripherals, and related software used for instruction, demonstration simulations and administrative services. Interacts with vendors to coordinate hardware and software issues; serves as technical liaison to external vendors and specialists obtained by the District to provide support. Provides support to the AAD Department's computer laboratory; provides assistance to students and other users having diverse levels of ability and from multiple academic disciplines; assists with setup and operations; prepares customized instructions for use of application software; inspects laboratory computers for necessary repairs and maintenance and makes repairs or arrangements for servicing; coordinates with LRC staff to make available Macintosh computers in open labs that contain the appropriate design software as well as adequate memory and configuration. Provides multimedia support and Web page maintenance; develops graphics and video libraries; assists in producing graphic instructional materials; purchases and maintains all multimedia and computer-related equipment; sets-up multimedia/audio visual equipment; provides trouble-shooting assistance with multimedia/audio visual equipment and computer software/hardware; provides specifications, evaluates, and makes recommendations on current multimedia/audio visual equipment; creates and maintains assigned web page and assists faculty members with their individual sites; creates and upgrades available classroom demonstrations on website. Provides technical assistance to library patrons; maintains resources used in research and library operations; provides technical assistance to patrons in the use of library equipment and computers. In cooperation with the Assistive Technology Specialist in Rocklin, serves as primary contact person within computer labs regarding situations that relate to assistive technology and alternate media production; responds to questions; resolves issues as necessary; trains students with disabilities in the use of assistive technology. Performs related duties as required. Qualifications: QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Basic budgeting and bookkeeping concepts and techniques. Basic inventory and purchasing processes and procedures. Basic tutorial and instructional techniques. In-depth technical knowledge of personal computers including the relationship and usage of various input and output components. Macintosh® operating systems. Protocols and procedures for setting up new equipment, troubleshooting, and performing routine maintenance; basic network protocols. Personal computer based local area networks, network operations, and connectivity between servers. Principles and procedures of test proctoring at the college level. General maintenance and upkeep procedures for audiovisual equipment. Office procedures, methods, and equipment including applicable software applications such as word processing, desktop publishing, spreadsheets, and database management. Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the State Education Code and other legal requirements related to area of assignment. Interpersonal skills using tact, patience, and courtesy. Oral and written communication skills. English usage, spelling, grammar, and punctuation. Ability to: Relate positively to students in a teaching/learning environment and recognize student needs. Listen actively and effectively, identify and solve problems, and facilitate problem solving. Plan and organize work to meet changing priorities and deadlines. Perform general technical and operational duties in support of the assigned department. Operate office equipment including computers and supporting word processing, database management, and desktop publishing applications. Set-up, install, configure, and maintain computer workstations and peripheral equipment. Diagnose, troubleshoot, and repair equipment, machines, and computer hardware and software. Provide system and user support, analyze technical problems and recommend optimal solutions. Adapt to changing technologies and learn functionality of new equipment and systems. Interpret technical manuals. Proctor and administer tests and examinations according to instructor guidelines. Enforce testing center policies and procedures and maintain a secure environment for proctoring examinations. Operate office equipment including computers and supporting word processing, spreadsheet, database management, network management, desktop publishing, and Internet navigation applications. Train new student and/or other temporary help. Work independently and collaboratively. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. MINIMUM QUALIFICATIONS Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Two years of college. Experience: Two years of increasingly responsible experience in instructional support or similar experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily indoors in an education center/classroom/laboratory setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office and/or classroom/laboratory setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Hire Type: External Required Documents: Self-Assessment Closing Date/Time: 01/03/2020

Description Note: This recruitment schedule was amended on September 25, 2019to extend the Final Filing Date. This recruitment has been changed to "Continuous." San Mateo County Healthis seeing experienced Spanish-Speaking Certified Medical Assistants to join its Care Team. The current vacancies are in: Coastside Clinic , located at 225 South Cabrillo Highway, Suite 100A, Half Moon Bay, CA 94019. Daly City Health Center , located at 380 90th Street, Daly City, CA 94015. Daly City Youth Health Center , located at 350 90th Street, Daly City 94015. Fair Oaks Health Center , located at 2710 Middlefield Road, Redwood City, CA 94063. Main Campus hospital and clinics , located at 222 W. 39th Avenue, San Mateo, CA 94403. South San Francisco Clinic , located at 306 Spruce Avenue, South San Francisco, CA 94080. Under direct supervision of licensed staff, Certified Medical Assistants (CMAs) perform a variety of patient care and other services required to treat patients in a health services outpatient or mobile clinic. The ideal candidate will have experience in an Ambulatory Care Clinic and documenting in an Electronic Medical Record.Knowledge of working in Care Teams and Patient Centered Medical Home terminology is preferred, but not required. Salary : Medical Services Assistants II who are assigned to the clinics and perform advanced patient care duties as defined in the classification specification shall receive a differential of 6.2% in addition to all other compensation. NOTE: For the Extra Help positions - Extra-help positions are short-term employment for up to 1040 hours which is equivalent to about six months; however, employment might end sooner depending on the needs of the hiring departments. Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. NOTE: For the Limited Term positions -Limited Term positions are at-will positions, designated for a specific and limited period of time, anywhere from 6 months to a maximum of 3 years depending on the assignment. Benefits package for term positions are similar to regular positions EXCEPT for retirement. Term employees receive a 401A retirement package and are not eligible for retiree health benefits or a defined benefit pension. Information for current county employees: Current and regular San MateoCounty Employees who are interested in the Limited Term assignment must submit an application and compete inthe recruitment process.If you are successful in the recruitment and are being considered for the assignment, HRwill work directly with you and/or your department for options.Please notethat there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable Examples Of Duties Duties may include, but are not limited to, the following: Accurately take and record the condition, respiration, pulse, temperature and blood pressure of patients; record other pertinent information as observed or measured. Apply non-sterile dressings and administer non-medicated treatments under the supervision of a registered nurse, licensed physician, surgeon, podiatrist, nurse practitioner or physician assistant. Carry out rehabilitation procedures as directed by therapists; perform a range of motion body movement with/for patients; position and exercise patients. Advise patients on the use of restorative equipment. Advise patients of the effects of medications. Assist with radiology procedures and diagnostic imaging. Observe and practice proper isolation techniques. Perform cardiopulmonary resuscitation. Operate various types of sterilization equipment. Set up oxygen, traction and other hospital equipment. Transport specimens, medical records and related items. Lift and transport patients and heavy items such as supplies and equipment; assist in controlling violent patients. Enter and retrieve a variety of information in automated systems. Greet patients at clinics, carry out registration activities and escort patients. File records, distribute mail and perform other clerical duties. Document and sign any care provided to patient in their medical record. Perform related duties as assigned. With additional training and/or certification(s), some employees may perform the following duties under conditions required by code and department policy: Perform injections including immunizations. Perform finger stick tests of all types including glucose testing. Perform skin tests including PPDs. Perform venipuncture and blood draws. Perform hearing and vision tests. Perform waived CLIA tests including dipstick UAs, and pregnancy tests. Provide for proper tracking and recording of laboratory tests. Take patient histories including risk factors. Set up, administer and record the results of EKGs. Follow provider orders regarding prescribed treatments including assisting patients with self-administration of medications. Teach and counsel patients on a variety of health related subjects as directed. Qualifications Knowledge of: Principles, techniques and procedures specific to area of assignment. Principles and techniques in delivering patient care services related to personal hygiene, comfort, treatment, transportation, rehabilitation and physical or psychosocial needs. Infection control. Diagnostic imaging. Safe lifting techniques. Theory and practice of total body substance isolation. Patients' rights. Elder and child abuse, and domestic violence reporting requirements. Skill/Ability to: Follow oral and written instructions. Communicate effectively orally and in writing. Perform a variety of tasks and activities. Develop and maintain empathetic attitudes toward patients. Provide assistance in delivering patient care in a medical setting such as bathing, feeding, bed making, dressing, and sterilization of patient care equipment. Observe and record patient conditions and vital signs. Lift and transport patients and heavy items such as supplies and equipment. Work with patients with multiple diagnoses. Work with a culturally, socio-economically diverse patient population of varying ages. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: One year of experience in an outpatient clinic or doctor's office as a nurse's assistant or medical assistant. Licensure/Certification: Possession of a Medical Assistant Certificate or a certificate of completion or degree from an accredited medical assisting program. Some positions may require a current and valid Basic Life Support (BLS) certificate issued by the American Heart Association or a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross. Other Requirements: These positions may require that employees work weekends, holidays, evenings or other shifts and be on-call. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. San Mateo County Healthwill screen materials during and after the recruitment closes, and will contact qualified candidates directly for a departmental interview. This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the San Mateo County Human Resources Department. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. TENTATIVE RECRUITMENT SCHEDULE: Final Filing Date: Continuous Departmental Interviews: TBD A copy of the certificate of completion of an approved medical assisting program must be submitted with the application (a) attaching to the application online, (b) faxing to 650-363-4219 Attn: Sedrick Dixon, or (c) delivering to 455 County Center, 5th Floor prior to the filing deadline. No exceptions will be made . IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Wendy Young(09112019) (Medical Services Assistant II - F079)

SHORT TERM - TEMPORARY POSITIONS Instructional Assistant - Student Success and Support Program (SSSP) Sierra College is requesting TEMPORARY APPLICATIONS be submitted for a short term/temporary Instructional Assistant - Student Success and Support Program (SSSP) pool for all Campuses. When a position becomes available, the Supervisor will pull applications from the pool and schedule interviews from there. Applications submitted to this pool will be kept on file for one year. These positions will be part time or full time depending on need but will last no more than 175 days. Summary Description Under direction of assigned manager, provide a full range of support to assist Counselors in a variety of specialized duties: assist in outreach/recruitment/retention efforts; provide information to students and perform related duties as required to ensure compliance with District policies and applicable state and federal laws and regulations. ? Salary & Benefit Information: $20.66 per hour Duties: Representative Duties - The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assists in high school outreach and other public and community related efforts; participates in the development and implementation of appropriate methods and procedures to optimize efficient and effective delivery of services to potential and enrolled students; assists with services to increase access, student retention and success. 2. Performs a variety of specialized duties related to the SSSP requirements regarding services for prospective, new, continuing and returning students; works closely with other departments and staff to ensure smooth implementation of SSSP component activities; communicates SSSP policies, procedures, regulations and other information. 3. Trains, supervises and provides support to student employees; maintains student employee paperwork, and conducts performance evaluations; records and verifies student employee time sheets and coordinates schedules; resolves conflicts between student and/or other temporary help. 4. Provides information and referrals on college programs, policies and procedures; explains program objectives and offerings; assists in the development and coordination of SSSP materials and handouts. 5. Reviews and assesses official transcripts from other educational institutions and verifies acceptable accreditation; calculates student cumulative data and grade point average (GPA), converting data to semester system if prior educational institution operated on a quarter system; assesses transfer curriculum to determine District degree applicability, analyzing comparability and determining if specific courses satisfy graduation requirements or whether to recommend substitution of courses; determines eligibility to use DD214 service record as unit credits. 6. Performs academic records evaluation; evaluates Associate of Arts (AA) and Associate of Science (AS) degree petitions and certificate petitions. 7. Reviews and evaluates high school transcripts and standardized test results. 8. Completes CSU General Education and IGETC certifications. 9. Provides information to groups of students and/or parents regarding: campus resources, technology services, clubs, policies and procedures, including enrollment, registration, payment, financial aid, educational pathways, support services, and technology services. 10. Refers students to Counselors for educational planning, transfer and career planning, personal and crisis counseling. 11. Provides technical assistance to students in major, college, and scholarship exploration including online computer-aided searches to identify opportunities, resources, application procedures and timelines. 12. Assesses students' current knowledge and information needs to determine the appropriate starting point for using counseling department resources; follows department protocols to refer students to a Counselor as appropriate. 13. Clears prerequisites and registration holds, processes forms and petitions; enters data and maintains up-to-date and accurate records of student activity. 14. Assists in planning, coordinating, implementing, and evaluating SSSP related events, such as fairs, workshops, and other events. 15. Functions as a technical resource for students referred by Counselors and faculty for information and assistance. 16. Provides a wide variety of administrative support, may include but not limited to: composes and types correspondence, schedules meetings, appointments, and room reservations; attends meetings and serves on committees; performs general clerical duties; develops and processes forms; maintains and provides information, resource materials, and information on program activities. 17. Performs related duties as required Qualifications: QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Two years of college with major course work in education, counseling, or a related field. Experience: Two years of experience, supporting counseling, enrollment, and other student services. License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver's license may be required. PHYSICAL DEMANDS and WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Hire Type: External Closing Date/Time:

Description: Employment Status: Part time (.75), temporary, "non-exempt" position for one year. Work Schedule: To be determined. First Review Deadline: The initial review of applications will begin on Monday, December 9, 2019. The Administrative Support II position is needed to support the Administrative Support Coordinator II in the Department of Health Sciences, which encompasses over 500 students in four undergraduate and two graduate programs. This position is the primary source of contact to students, faculty and member of the community. The incumbent is responsible for assisting students with permissions and enrollments for classes, assisting faculty with textbook orders and duplicating orders, removing student advisement holds, and processing SOTE evaluations. Under general supervision, the incumbent will perform a variety of complex general office tasks. Duties may include, but are not limited to, the following: Primarily responsible for support services to the department of Health Science and Human Ecology, as well as general reception duties. Reserve rooms, computer lab and parking passes. Manage the office copier, submit work requests, answer telephones, answer faculty and student questions, review overload slips before submitting to the chair for signatures, distribute mail, distribute pay warrants, type forms, letters, memos and other clerical duties as assigned. Place office supply orders via the Staples for business website. Input requisitions into Peoplesoft for department purchases. Responsible for compiling the student-advising list every quarter/semester. Using Peoplesoft to run the query for enrolled students in the major and will then sort and assign students to faculty advisors using Excel. Maintain records of those students who wish to change their faculty advisor and will make the correction in the following quarter/semester. Use Peoplesoft to grant permissions to students, to enroll students in classes, to drop students from classes and to remove holds, etc. Complete and submit key request cards for faculty and staff and maintain key requests submissions. Submit printing requests for faculty using Printing Service's online system, determining the appropriate code to be used for printing request. Collect release of liability forms from faculty and students assigned and enrolled in courses with activities. The ASA II will alphabetize forms by courses. At Census, the incumbent will use Peoplesoft to print class rosters for the courses and will check that every student enrolled in those courses with activities has a signed release of liability form on file. The incumbent will notify instructors of students who are missing forms and will file the forms when they have all been collected. Compile, distribute and collect Student Opinion Teaching Effectiveness (SOTE) forms. The incumbent will use Peoplesoft, curriculum management to flag SOTEs off all courses that need to be flagged at the beginning of every quarter/semester. Notify faculty members prior to the beginning of every quarter/semester and collect faculty office hours. The incumbent will input faculty office hours into an excel spreadsheet, and post faculty and faculty advisor office hours. Every quarter/semester, will submit book adoptions and/or assist faculty in making book adoptions through the textbook adoption system. The incumbent will also order desk copies by contacting various publishers. Will collect current syllabi from faculty each quarter/semester and store them electronically. Maintain files of incident reports. If incident takes place during classes, a blue incident form is filled out and signed by the instructor of the course. The form is collected by the incumbent who then reviews the document for completion, retrieves the release of liability form (if applicable), makes copies of both and sends the original incident report and copy of the release of liability form to Environmental Health and Safety. The copy of the report and the original release of liability form is filed in a three-ring binder. Be the Floor Marshall for the second floor of the Physical Science building. Perform all other related job duties as assigned. Candidates must possess the following minimum qualifications: The equivalent of two (2) years of general office clerical work experience. Working knowledge of office methods, procedures and practices, and a thorough knowledge of correct English, grammar, spelling and punctuation. General knowledge of applicable university infrastructure, policies and procedures. Ability to learn, interpret independently, and apply a variety of complex policies and procedures, along with the ability to identify deviations from applicable policies. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform standard arithmetic functions of a transactional nature. Ability to establish and maintain effective working relationships with a diverse group of people, along with active problem solving skills. Ability to multi-task while handling constant interuptions. Preferred Qualifications: Working knowledge of MS Office software programs. Working knowledge of PeopleSoft. Experience working in an administrative role in higher education. General knowledge of Health and Human Ecology program requirements. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a limited or general mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: https://www.csusb.edu/human-resources/current-employees/employee-relations/conflict-interest This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096). Closing Date/Time: Open until filled

Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Department of Child Support Services (DCSS) has requested a department promotional certification to fill a Child Support Specialist III position. Only qualified permanent and/or probationary DCSS employees on the eligible list may be eligible for referral to the department for the advertised position. The employment list established from this recruitment may be used to fill future full-time and part-time positions as they occur during the active status of the list.The Civil Service title for the position is Child Support Officer III. Do you excel in a fast paced environment, and: Possess a strong attention to detail while prioritizing in a dynamic work environment Have the ability to remain calm to assist individuals who may be uncooperative, confused, and/or frustrated Have the ability to oversee staff to assist with problem solving, performance measurement, and training in department practices and specialized case management Possess experience creating written procedures If so, take your next career step, apply to become a Child Support Specialist III! Child Support Specialist III is the lead worker and advanced journey level position within the Child Support Officer series. In this position you will perform the more difficult child support collection and establishment duties, and: Provide direct customer service by answering and resolving problems as the they arise Be a technical resource and trainer for lower level staff through mentoring, reviewing work, and providing direction APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work which relates to the knowledge and abilities listed. Normally, this includes courses in investigation, interviewing, paralegal or legal assistant and social and behavioral sciences. Experience: Experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, one year of full-time experience as a Child Support Officer II with Sonoma County or equivalent position in another county would provide such opportunity. License: Possession of a valid driver's license at the appropriate level, including necessary endorsements as required by the State of California to perform the essential job functions of the position. Special Qualifications: The ability to speak, read and write Spanish fluently may be required for certain job assignments. Knowledge, Skills, and Abilities Considerable knowledge of: government codes and established policies, procedures and regulations which pertain to the collection and enforcement of child support payments; child support collection procedures and methods of collecting and adjusting delinquent accounts; legal terminology; legal forms and documents used to enforce support; methods and techniques used to effectively locate non-custodial parents, relatives and related persons; interviewing principles and techniques used for obtaining factual information; financial record keeping procedures; modern office practices and procedures; information systems used in the establishment and enforcement of child support laws. Working knowledge of: procedures, laws, and methods related specialized child support programs, activities and collection methods such as establishing and enforcing interstate and international child support cases, filing, negotiating and releasing liens; tax intercepts; driver's license suspension, and related programs; community services and resources of use to case participants. Ability to: apply federal, state or local laws, ordinances, codes, procedures and rules in order to secure current and delinquent child support payments and establish paternity; effectively interview individuals in order to secure information required to collect support payments; explain legal rights, alternatives, and implications of chosen action to affected parties; be sensitive to the needs, attitudes and problems of clients from a variety of socio-economic backgrounds; understand and use a variety of specialized child support collection methods; resolve formal and informal complaints and problems including credit reporting disputes, problems with tax intercepts, driver's license suspensions, and other issues; effectively use computer and other resources to prepare and manage cases; effectively locate individuals, assets and court orders for support; investigate formal complaints; research information on the whereabouts of non-custodial parents; make logical determinations from financial statements on the amount of child support payments; monitor child support payment records to ensure compliance with court orders; evaluate case records and prepare cases for civil or criminal action; prepare appropriate legal documents; recognize and report suspected child abuse and possible welfare fraud; conduct Orders of Examination; prepare correspondence and convey facts and information; provide information and referral to case participants about appropriate community services and resources; establish and maintain effective working relationships with case participants, co-workers, and public and private agency personnel; develop and implement procedures for new and existing program activities; make presentations to staff and the public verbally and in writing to explain policies, procedures and case management techniques; train, mentor and advise other staff in the processes and procedures used to perform child support case work; extract pertinent information from records and memoranda; deal with stressful situations and hostile clients; perform arithmetic calculations; effectively use electronic information systems equipment; analyze and interpret electronic information system data. Some case assignments require the ability to: learn and apply specialized federal child support laws and procedures, such as UIFSA,URESA, FFCCSOA, and PRWORA, as they apply to interstate and international cases; the child support laws, ordinances, codes, procedures and rules from other states and countries; and the more complex accounting processes as they deal with diverse interest issues of other states and countries. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Jobwith the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questionsmay be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst:MN HR Technician:RR

Description: Employment Status: Full-time, Probationary "Non-Exempt" position, with the possibility of converting to permanent. Work Schedule: Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Summer hours are Monday through Thursday, 7:00 a.m. to 5:30 p.m. First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning July 31, 2019. Current employees will be given preferred consideration. Under general supervision, the incumbent will perform a variety of complex general office tasks. Duties may include, but are not limited to, the following: The incumbent will be primarily responsible for support services to the Master of Social Work (MSW) Admission functions of the School of Social Work as well as general reception duties. The incumbent will update and maintain the department's student databases and student files, and reserve rooms, computer lab and parking passes. The incumbent will perform other duties appropriate to the operation of the School of Social Work main office. Education & Experience: Applicants must possess a High School Diploma, G.E.D. or equivalent AND two (2) years of clerical/administrative experience. Desirable Qualifications: Some college level education is preferred. Knowledge & Abilities: Thorough knowledge of correct English grammar, spelling and punctuation. Thorough knowledge of office procedures as well as highly effective interpersonal and communication skills and the ability to work with a diverse group of people. The ability to interact tactfully, diplomatically, and positively with faculty, staff, students, administrators, and members of the outside community along with the ability to be a team player. The ability to work harmoniously with college and department staff and to foster a positive office atmosphere and work environment is required. The ability to learn, interpret, apply and clearly explain a variety of complex policies and procedures along with the ability to coordinate many different clerical tasks, determine priorities, set deadlines and compete projects in a timely manner. The ability to take initiative, to be flexible and work well with frequent interruptions. Typing skill is required and applicants must have a working knowledge of databases, in particular the Microsoft office suite of software programs and check work for errors. The ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those of sensitive nature is required along with the ability to work cooperatively with a diverse group of people. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled

Description: Salary: $2,600 to $4,461 per month Department: Bob Murphy Access Center Time Base/Hours/Units per Week: Full-time Position Description: The Alternative Media Production Assistant provides support to the Alternative Media Specialist and the Accessibility Project Consultant by performing various alternative media functions for students, faculty, and the campus community. Duties include assisting the Alternative Specialist in editing and converting course materials into various formats, converting hard-copy images into Braille graphics, assisting in the accessibility quality review, and providing training and support to students utilizing equipment and programs available in the AIM center. In conjunction with the Accessible Instructional Materials (AIM) Center Assistant Director, creates, tracks, maintains, and generates data for mandated Chancellor's Office Accessible Technology Initiative (ATI) Annual Yearly report. Knowledge, Skills & Abilities: Must have some knowledge of adaptive computer hardware and software, or have the ability to learn. Ability to work as part of a team through close collaboration with colleagues and coordinate with others. Ability to work effectively and productively as part of a team. Oral Communication skills to communicate diplomatically and effectively with co-workers, staff, and departmental staff. Working knowledge of standard work practices. Ability to multi-task, practice good time management, and pay strong attention to detail. Proficient in Microsoft Windows, Microsoft Office Suite, Adobe Acrobat, Adobe Illustrator or other graphic software. Ability to use PC and Macintosh computer systems. Ability to work under occasional stressful conditions. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience: Equivalent to six months of experience performing support services for a higher education instructional program and involving such activities as preparing, producing, dispensing, or storing materials, supplies, and equipment; or equivalent to one year of office experience in a related environment; or equivalent to two years of college with 16 semester units in related courses. Six months experience working with students with disabilities preferred. Equal Employment Opportunity: CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer. To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101. General Information: A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Benefits: Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Please read the full job announcement at http://www.csulb.edu/employment/. Refer to Job #1014176. CSULB is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment. Closing Date/Time: December 18, 2019