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support services assistant
County of San Mateo Human Resources Department
Patient Services Assistant II - Spanish Speaking Required - Extra Help
County of San Mateo, CA Redwood City, CA, United States
Description The County of San Mateo is looking for customer service-oriented individuals to join our team. Patient Services Assistants - Spanish Speaking Required - Extra Help perform a variety of duties which may include interviewing and registering patients, managing patient appointments, explaining available coverage plans, financial screening, verifying insurance, using a computer to enter and retrieve data, assigning appropriate codes and processing billing documents, receiving payments for medical services, maintaining accurate records, and acting as receptionist to assist and respond to patient inquiries. Patient Services Assistant positions are located in the various divisions of theHealth Systemincluding San Mateo Medical Center and Clinics, Behavioral Health and Recovery Services, Family Health, and Public Health. Language Requirement : Ability to speak, read, and write fluently in both English andSpanish. NOTE: This list will be used for extra-help hire only. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis.Some extra help positions are eligible for benefitsundertheAffordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties Duties may include, but are not limited to: Answering and keeping detailed records of a high volume of incoming calls, completing reminder calls, and scheduling appointments over the phone. Educating and assisting incoming patients with registration, appointment information, insurance, and wait times. Registering/pre-registering new and existing patients. Adding and removing patient charges and diagnoses. Verifying patient eligibility. Documenting, recording, and entering patient appointments, billing information, insurance plans, and other confidential information in Electronic Medical Records and billing programs. Collecting payments from patients in person and through online billing services. Updating and maintaining accurate records in Electronic Medical Records, billing programs, and onsite filing system. Generating detailed confidential reports and fill out authorization forms. Assisting Patient Services Supervisor and Clinic Manager with assorted clerical office duties. Qualifications Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is one year of office support experience which involved direct patient contact and required the use of medical terminology in a clinic or similar medical office setting at a level equivalent to the County's class of Patient Services Assistant I. Knowledge of: Policies and procedures related to medical patient services, insurance and billing area to which assigned; medical terminology as related to office support work; office practices and procedures, including filing, reception and the operation of standard office equipment; basic business data processing principles and the use of word processing or computing equipment; business arithmetic; and basic recordkeeping principles and practices. Skill/ability to: Perform accurate and detailed patient services office clerical work; prioritize work and coordinate several activities; operate standard office equipment, including a word processor and computer terminal; use initiative and sound independent judgment within established guidelines; work effectively with difficult people, including very sick or uncooperative patients; organize and maintain accurate files and records; make accurate arithmetic calculations; establish and maintain effective working relationships with those contacted in the course of the work; understand and carry out oral and written instructions; and perform lifting and other physical work. Bilingual Fluency: Fluency in both English and Spanish is required to be considered for a bilingual position. Other Requirements: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Specific positions may also require evening, weekend, holiday or rotating shift work. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement. Health System departments will screen application materials, and they will contact qualified candidates directly for a departmental interview. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Wendy Young(111819) (Patient Services Assistant II - E412)
Nov 19, 2019
Full Time
Description The County of San Mateo is looking for customer service-oriented individuals to join our team. Patient Services Assistants - Spanish Speaking Required - Extra Help perform a variety of duties which may include interviewing and registering patients, managing patient appointments, explaining available coverage plans, financial screening, verifying insurance, using a computer to enter and retrieve data, assigning appropriate codes and processing billing documents, receiving payments for medical services, maintaining accurate records, and acting as receptionist to assist and respond to patient inquiries. Patient Services Assistant positions are located in the various divisions of theHealth Systemincluding San Mateo Medical Center and Clinics, Behavioral Health and Recovery Services, Family Health, and Public Health. Language Requirement : Ability to speak, read, and write fluently in both English andSpanish. NOTE: This list will be used for extra-help hire only. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis.Some extra help positions are eligible for benefitsundertheAffordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties Duties may include, but are not limited to: Answering and keeping detailed records of a high volume of incoming calls, completing reminder calls, and scheduling appointments over the phone. Educating and assisting incoming patients with registration, appointment information, insurance, and wait times. Registering/pre-registering new and existing patients. Adding and removing patient charges and diagnoses. Verifying patient eligibility. Documenting, recording, and entering patient appointments, billing information, insurance plans, and other confidential information in Electronic Medical Records and billing programs. Collecting payments from patients in person and through online billing services. Updating and maintaining accurate records in Electronic Medical Records, billing programs, and onsite filing system. Generating detailed confidential reports and fill out authorization forms. Assisting Patient Services Supervisor and Clinic Manager with assorted clerical office duties. Qualifications Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is one year of office support experience which involved direct patient contact and required the use of medical terminology in a clinic or similar medical office setting at a level equivalent to the County's class of Patient Services Assistant I. Knowledge of: Policies and procedures related to medical patient services, insurance and billing area to which assigned; medical terminology as related to office support work; office practices and procedures, including filing, reception and the operation of standard office equipment; basic business data processing principles and the use of word processing or computing equipment; business arithmetic; and basic recordkeeping principles and practices. Skill/ability to: Perform accurate and detailed patient services office clerical work; prioritize work and coordinate several activities; operate standard office equipment, including a word processor and computer terminal; use initiative and sound independent judgment within established guidelines; work effectively with difficult people, including very sick or uncooperative patients; organize and maintain accurate files and records; make accurate arithmetic calculations; establish and maintain effective working relationships with those contacted in the course of the work; understand and carry out oral and written instructions; and perform lifting and other physical work. Bilingual Fluency: Fluency in both English and Spanish is required to be considered for a bilingual position. Other Requirements: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Specific positions may also require evening, weekend, holiday or rotating shift work. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement. Health System departments will screen application materials, and they will contact qualified candidates directly for a departmental interview. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Wendy Young(111819) (Patient Services Assistant II - E412)
County of San Mateo Human Resources Department
Orderly (Medical Services Assistant I) - Extra Help (Open)
County of San Mateo, CA Redwood City, CA, United States
Description The San Mateo Medical Center is seeking Medical Services Assistant I to perform basic and routine duties related to bedside care and other support services required to treat patients in an Operating Room environment. Duties may include the following: transport patients; assist nursing personnel in the care and lifting of patients; set up oxygen tanks, traction and other hospital equipment; transport specimens, medical records and other supplies and equipment to other units; perform light housekeeping duties as assigned; lift patients and heavy items such as supplies and equipment; assist with patients requiring security; and respond to various emergency codes, such as a "Code Blue." The ideal candidate will possess a CPR certificate.The selected candidate must obtain a CPR certificate within six (6) months of hire. NOTE: This list will be used for extra-help hire only. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis.Some extra help positions are eligible for benefitsundertheAffordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties Duties may include, but are not limited to, the following: Transport patients throughout the various departments of the hospital. Provide assistance with lifting and transferring patients in the OR. Assist with room turnovers. Assisting with clean-up of anesthesia carts. Stocking fluid warmers. Cleaning and making up patient gurneys. Assist with positioning patients in the OR. Assist with cleaning equipment after use. Assist with obtaining needed supplies for the OR cases. Set up oxygen, traction and other hospital equipment. Transport specimens, medical records and other supplies and equipment. Perform light housekeeping duties as assigned. Assist with patients requiring security. Lift patients and heavy items such as supplies and equipment from room to room. Perform related duties as assigned. Qualifications Knowledge of: Basic principles, techniques and procedures in delivering patient care related to personal hygiene, comfort, treatment, physical and psychosocial needs. Skill/Ability to: Learn hospital and clinic techniques and procedures. Follow oral and written instructions. Communicate effectively, orally and in writing. Performing routine tasks. Develop empathetic attitudes toward patients. Lift and transport patients and heavy items such as supplies and equipment. Work with culturally, socio-economically, diverse patient population of varying ages. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. San Mateo Medical Center (SMMC) will screen application materials and will contact qualified candidates directly for a departmental interview.All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Wendy Young(100719) (Medical Services Assistant I - F077)
Oct 07, 2019
Full Time
Description The San Mateo Medical Center is seeking Medical Services Assistant I to perform basic and routine duties related to bedside care and other support services required to treat patients in an Operating Room environment. Duties may include the following: transport patients; assist nursing personnel in the care and lifting of patients; set up oxygen tanks, traction and other hospital equipment; transport specimens, medical records and other supplies and equipment to other units; perform light housekeeping duties as assigned; lift patients and heavy items such as supplies and equipment; assist with patients requiring security; and respond to various emergency codes, such as a "Code Blue." The ideal candidate will possess a CPR certificate.The selected candidate must obtain a CPR certificate within six (6) months of hire. NOTE: This list will be used for extra-help hire only. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis.Some extra help positions are eligible for benefitsundertheAffordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties Duties may include, but are not limited to, the following: Transport patients throughout the various departments of the hospital. Provide assistance with lifting and transferring patients in the OR. Assist with room turnovers. Assisting with clean-up of anesthesia carts. Stocking fluid warmers. Cleaning and making up patient gurneys. Assist with positioning patients in the OR. Assist with cleaning equipment after use. Assist with obtaining needed supplies for the OR cases. Set up oxygen, traction and other hospital equipment. Transport specimens, medical records and other supplies and equipment. Perform light housekeeping duties as assigned. Assist with patients requiring security. Lift patients and heavy items such as supplies and equipment from room to room. Perform related duties as assigned. Qualifications Knowledge of: Basic principles, techniques and procedures in delivering patient care related to personal hygiene, comfort, treatment, physical and psychosocial needs. Skill/Ability to: Learn hospital and clinic techniques and procedures. Follow oral and written instructions. Communicate effectively, orally and in writing. Performing routine tasks. Develop empathetic attitudes toward patients. Lift and transport patients and heavy items such as supplies and equipment. Work with culturally, socio-economically, diverse patient population of varying ages. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. San Mateo Medical Center (SMMC) will screen application materials and will contact qualified candidates directly for a departmental interview.All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Wendy Young(100719) (Medical Services Assistant I - F077)
California State University, San Bernardino (CSUSB)
Information Technology Consultant (Career Level) / ITS - Technology Support Services (2019-00370)
San Bernardino 5500 University Parkway, San Bernardino, CA 92407, USA
Description: Employment Status: Full-time, probationary "exempt" position. Work Schedule: Generally, Monday- Friday from 8:00 a.m.- 5:00 p.m. May require night and weekend shifts as needed. First Review Deadline: The initial review of applications will begin on May 30, 2019. Under the general direction of the Director of Technology Support, the incumbent will be responsible for the assessment, deployment, configuration, training, and support of multiple applications and systems for Facilities Planning and Management and Public Safety staff. The incumbent will use tools including Cherwell Service Management, Active Directory for accounts, GPOs, etc., PowerShell/Command Line for automation of tasks, SCCM for server and desktop patch management and baseline configuration, Ghost imaging systems, RDC and Bomgar for remote support, and other IT related utilities. The incumbent will ensure systems/data access, secure server configurations and system performance is maintained. Working with other ITS departments and the Facilities Planning and Management and Public Safety departments, the incumbent will plan, coordinate, implement, and manage campus-wide short-term and long-term projects. This includes the planning and coordination of multiple local and campus-wide technology projects. Provide consultative project support and services to the user community to ensure problem resolution, timely project implementation and support. These tasks include, but are not limited to, reviewing new technologies and making recommendations to improve existing software and hardware for the end-users and providing end-user training as needed. 40% of time - Project management: Working with other ITS departments and the Facilities Planning and Management and Public Safety departments: project conception and initiation, planning, execution, performance/monitoring, and close both campus-wide short-term and long-term projects. This includes the planning and coordination of multiple local and campus-wide technology projects. Provide consultative project support and services to the user community to ensure problem resolution, timely project implementation and support. These tasks include, but are not limited to, reviewing new technologies and making recommendations to improve software and hardware for the end-users and providing end-user training as needed. Some of these projects include: • Database Management and Peoplesoft Integration • Building Automation and IOT • Access Control Solutions • Geographic Information Systems (GIS) • Campus security systems • Database System Support Administrator • Mobile Data Computers • CLETS - California Law Enforcement Telecommunications • San Bernardino County Wide Area Network (WAN) • 911 infrastructure / design • Other security and monitoring systems 25% of time - Provide technical support for application and server information systems on campus by administering, maintaining, configuring, and deploying computer systems and applications for departmental and campus-wide use. Work closely with the Facilities Planning and Management and Public Safety departments, ITS staff and with student assistant technicians to ensure computer systems needed to conduct university functions are fully operational and secure, and comply with campus standards. The incumbent is expected to provide high quality technical support and world-class customer service to end-users with emphasis on customer service skills and server application support skills. ITC Career Level exempt employees may be required to work night and weekend shifts as needed. 25% of time - Working with state, county, and local government employees, provide technical support for other security and monitoring systems, access control systems, numerous vendor applications, emergency phones, HVAC and other building systems, ArcGIS systems, Case Management systems, and other Facilities and Law Enforcement sytems. Help keep CSUSB in compliance with all federal, state, local, and CSU laws and policies regarding the access to the data on our systems and the integrity and availability of that data. 10% of time - Other duties as assigned Education/Experience: Must have equivalent to a bachelor's degree in computer science, information systems or in a closely related field or other equivalent experience. Minimum of two years of experience in an IT Support field. Working knowledge of Project Management in Information Technology, Facilities Management, and/or Public Safety. Working knowledge of project management software applications, including the five phases of project management: conception and initiation, planning, execution, performance/monitoring, and project close. Knowledge of computer technology equipment, Windows and Macintosh computer systems OS, software applications, and Microsoft/Linux database systems. Knowledge of Windows/Linux server software and both physical and virtual servers. Basic working knowledge of enterprise virtualization technologies including VMWare, VDI technologies and other desktop virtualization solutions. Knowledge of software and Windows systems in a networked environment using Active Directory and Group Policy Objects, along with installation and maintenance procedures. Experience with remediating malware infections, customizing Windows installations, writing documentation, and maintaining asset inventory. Skills: Ability to use internet, various IT management technologies and ticketing systems. Demonstrate working knowledge of online project management solutions. Troubleshoot problems with Mac OS, and Windows (Desktop 7/8/10, MS Server 2012/2016) computer systems. Troubleshoot problems with applications like the Microsoft Office Suite on Mac/Windows, web browsers, multimedia applications, web browser plug-ins, and other diagnostic and administrative software. Use consultative skills to assess user needs and provide appropriate technical support for instructional applications. Ability to interpret and apply computing standards, protocols, policies, operating procedure, technical specifications, license agreements, confidentiality compliance, copyright laws, etc. to the computing environment. Able to communicate and collaborate professionally, along with the ability to translate and relate technical details to staff/faculty who possess various technical proficiencies. Manage and organize multiple tasks and projects, interpret written information and instructions, establish and maintain effective, professional working relationships with a diverse group of faculty, staff, students and members of the outside community. Able to function cooperatively and productively as a member of a team. Ability to safely lift and carry up to 30 lbs A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: Employment Status: Full-time, probationary "exempt" position. Work Schedule: Generally, Monday- Friday from 8:00 a.m.- 5:00 p.m. May require night and weekend shifts as needed. First Review Deadline: The initial review of applications will begin on May 30, 2019. Under the general direction of the Director of Technology Support, the incumbent will be responsible for the assessment, deployment, configuration, training, and support of multiple applications and systems for Facilities Planning and Management and Public Safety staff. The incumbent will use tools including Cherwell Service Management, Active Directory for accounts, GPOs, etc., PowerShell/Command Line for automation of tasks, SCCM for server and desktop patch management and baseline configuration, Ghost imaging systems, RDC and Bomgar for remote support, and other IT related utilities. The incumbent will ensure systems/data access, secure server configurations and system performance is maintained. Working with other ITS departments and the Facilities Planning and Management and Public Safety departments, the incumbent will plan, coordinate, implement, and manage campus-wide short-term and long-term projects. This includes the planning and coordination of multiple local and campus-wide technology projects. Provide consultative project support and services to the user community to ensure problem resolution, timely project implementation and support. These tasks include, but are not limited to, reviewing new technologies and making recommendations to improve existing software and hardware for the end-users and providing end-user training as needed. 40% of time - Project management: Working with other ITS departments and the Facilities Planning and Management and Public Safety departments: project conception and initiation, planning, execution, performance/monitoring, and close both campus-wide short-term and long-term projects. This includes the planning and coordination of multiple local and campus-wide technology projects. Provide consultative project support and services to the user community to ensure problem resolution, timely project implementation and support. These tasks include, but are not limited to, reviewing new technologies and making recommendations to improve software and hardware for the end-users and providing end-user training as needed. Some of these projects include: • Database Management and Peoplesoft Integration • Building Automation and IOT • Access Control Solutions • Geographic Information Systems (GIS) • Campus security systems • Database System Support Administrator • Mobile Data Computers • CLETS - California Law Enforcement Telecommunications • San Bernardino County Wide Area Network (WAN) • 911 infrastructure / design • Other security and monitoring systems 25% of time - Provide technical support for application and server information systems on campus by administering, maintaining, configuring, and deploying computer systems and applications for departmental and campus-wide use. Work closely with the Facilities Planning and Management and Public Safety departments, ITS staff and with student assistant technicians to ensure computer systems needed to conduct university functions are fully operational and secure, and comply with campus standards. The incumbent is expected to provide high quality technical support and world-class customer service to end-users with emphasis on customer service skills and server application support skills. ITC Career Level exempt employees may be required to work night and weekend shifts as needed. 25% of time - Working with state, county, and local government employees, provide technical support for other security and monitoring systems, access control systems, numerous vendor applications, emergency phones, HVAC and other building systems, ArcGIS systems, Case Management systems, and other Facilities and Law Enforcement sytems. Help keep CSUSB in compliance with all federal, state, local, and CSU laws and policies regarding the access to the data on our systems and the integrity and availability of that data. 10% of time - Other duties as assigned Education/Experience: Must have equivalent to a bachelor's degree in computer science, information systems or in a closely related field or other equivalent experience. Minimum of two years of experience in an IT Support field. Working knowledge of Project Management in Information Technology, Facilities Management, and/or Public Safety. Working knowledge of project management software applications, including the five phases of project management: conception and initiation, planning, execution, performance/monitoring, and project close. Knowledge of computer technology equipment, Windows and Macintosh computer systems OS, software applications, and Microsoft/Linux database systems. Knowledge of Windows/Linux server software and both physical and virtual servers. Basic working knowledge of enterprise virtualization technologies including VMWare, VDI technologies and other desktop virtualization solutions. Knowledge of software and Windows systems in a networked environment using Active Directory and Group Policy Objects, along with installation and maintenance procedures. Experience with remediating malware infections, customizing Windows installations, writing documentation, and maintaining asset inventory. Skills: Ability to use internet, various IT management technologies and ticketing systems. Demonstrate working knowledge of online project management solutions. Troubleshoot problems with Mac OS, and Windows (Desktop 7/8/10, MS Server 2012/2016) computer systems. Troubleshoot problems with applications like the Microsoft Office Suite on Mac/Windows, web browsers, multimedia applications, web browser plug-ins, and other diagnostic and administrative software. Use consultative skills to assess user needs and provide appropriate technical support for instructional applications. Ability to interpret and apply computing standards, protocols, policies, operating procedure, technical specifications, license agreements, confidentiality compliance, copyright laws, etc. to the computing environment. Able to communicate and collaborate professionally, along with the ability to translate and relate technical details to staff/faculty who possess various technical proficiencies. Manage and organize multiple tasks and projects, interpret written information and instructions, establish and maintain effective, professional working relationships with a diverse group of faculty, staff, students and members of the outside community. Able to function cooperatively and productively as a member of a team. Ability to safely lift and carry up to 30 lbs A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Mohave County
Court Services Assistant - Clerk of Superior Court
MOHAVE COUNTY, AZ Mohave, AZ, United States
Job Summary Performs work of considerable difficulty in case processing and legal clerical duties for the Clerk of Superior Court. This is a working/journey position that works under general supervision. Work assignmentsmay be in one or more case type areas, including but not limited to, front counter, legal clerical tasks, probate,child support, fines, restitution, and jury. As experience is gained, incumbents work more independently on an expanded variety of assigned duties. The incumbent applies judgment to diversified subject matter, selecting appropriate guidelines and in applying general policies and procedures. Note: Resumes are considered supplemental information only. Failure to complete the entire online application, including fully detailing all education and experience, will likely result in disqualification. To apply: 1. Please read and follow Superior Court Application Instructions 2. Complete and submitonline application. 3. Submit copy of Mohave County Office Proficiency Assessment Certification (OPAC) or equivalent certificate obtained within the last 12 months demonstrating keyboarding speed at 50 words per minute for a five-minute test.Applicants may contact Superior Court Human Resources at 928-718-4928 to schedule an OPAC keyboarding test. The position is open untilfilled; however, the initial review of applications will begin Wednesay, November 27, 2019. Essential Job Functions For complete job description please click here . Minimum Qualifications Requires a high school diploma or GED and three (3) years of general office experience, excellent organizational, teamwork/customer service skills, typing proficiency of 50 words perminute preferred, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Closing Date/Time:
Nov 20, 2019
Full Time
Job Summary Performs work of considerable difficulty in case processing and legal clerical duties for the Clerk of Superior Court. This is a working/journey position that works under general supervision. Work assignmentsmay be in one or more case type areas, including but not limited to, front counter, legal clerical tasks, probate,child support, fines, restitution, and jury. As experience is gained, incumbents work more independently on an expanded variety of assigned duties. The incumbent applies judgment to diversified subject matter, selecting appropriate guidelines and in applying general policies and procedures. Note: Resumes are considered supplemental information only. Failure to complete the entire online application, including fully detailing all education and experience, will likely result in disqualification. To apply: 1. Please read and follow Superior Court Application Instructions 2. Complete and submitonline application. 3. Submit copy of Mohave County Office Proficiency Assessment Certification (OPAC) or equivalent certificate obtained within the last 12 months demonstrating keyboarding speed at 50 words per minute for a five-minute test.Applicants may contact Superior Court Human Resources at 928-718-4928 to schedule an OPAC keyboarding test. The position is open untilfilled; however, the initial review of applications will begin Wednesay, November 27, 2019. Essential Job Functions For complete job description please click here . Minimum Qualifications Requires a high school diploma or GED and three (3) years of general office experience, excellent organizational, teamwork/customer service skills, typing proficiency of 50 words perminute preferred, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Closing Date/Time:
California State University, San Bernardino (CSUSB)
Instructional Support Assistant I/College of Arts & Letters - Ar (2019-00246)
San Bernardino 5500 University Parkway, San Bernardino, CA 92407, USA
Description: Employment Status: Part-time, Hourly, temporary appointment, up to a one-year appointment. Work Schedule: To be determined (up to 20 hours per week). The Department of Art at California State University San Bernardino (CSUSB) is searching for a part-time (20 hours per week) Instructional Support Assistant to work alongside faculty and other staff members in support of student learning in the specialist area of digital electronic fabrication technologies (DEFT). The Department of Art teaches students in the areas of Studio Arts, Design, Art History, and Visual Studies. Within this, students work in painting, printmaking, drawing, photography, ceramics, glass-making, sculpture, wood & furniture design, product design, graphic design for print, web-design, UX/UI design, motion graphics, and video making. Students in almost all of these classes make use of the growing number of digital electronic fabrications technologies in the workshops and studios in the VA Building. These include: four 3D Printers (plastics extrusion), two 3D Printers (ceramic extrusion), three 3D Scanners (desktop & handheld), Photogrammetry cameras & software, an industrial scale CNC Router (digitally controlled 4ft x 8ft x 9 inch cutting, scoring, routing & sculpting bed), two industrial-grade Universal Lasers (cutting, scoring, etching - rotational & flatbed 2ft x 1ft), professional grade Roland Printer/Plotter (2D digital printer & cutter - paper, card, vinyl), a digital laminator 2D, three large-scale 2D digital printers, four medium-scale 2D digital printers, and the Virtual Reality Ceramics suite. The part-time Instructional Support Assistant will work under the direction of the Department Chair and provide support to the current, full-time technician. Responsibilities include: Train faculty, staff, and students on all DEFT (Digital Electronic Fabrication Technologies) tools, equipment & machinery. Monitor student use of all DEFT tools, equipment & machinery. Maintain functioning of all DEFT tools, equipment & machinery. Maintain all safety guidelines and practices for all DEFT tools, equipment & machinery. Maintain and prepare purchase orders for parts and material supplies for all DEFT tools, equipment & machinery. Planning and coordinating production with existing manual and mechanical workshop tools, equipment & machinery. Planning, coordinating and helping to maintain materials collection in the VRC (samples of materials to be used in DEFT equipment & machinery, plus examples of materials' performance in DEFT equipment & machinery). Other duties include providing support to the Senior Technician in other workshops in the VA Building, as needed. Regular reporting to the Senior Technician and the Chair of Department. Equivalent to six months of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. Or, equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies or equipment or in an office which provided similar services to a technical function or unit. Knowledge of procedures and practices related to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses, and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to inspect materials, supplies, and equipment to determine their suitability for various uses. Ability to prepare and follow schedules for providing service. Ability to count and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Nov 28, 2019
Part Time
Description: Employment Status: Part-time, Hourly, temporary appointment, up to a one-year appointment. Work Schedule: To be determined (up to 20 hours per week). The Department of Art at California State University San Bernardino (CSUSB) is searching for a part-time (20 hours per week) Instructional Support Assistant to work alongside faculty and other staff members in support of student learning in the specialist area of digital electronic fabrication technologies (DEFT). The Department of Art teaches students in the areas of Studio Arts, Design, Art History, and Visual Studies. Within this, students work in painting, printmaking, drawing, photography, ceramics, glass-making, sculpture, wood & furniture design, product design, graphic design for print, web-design, UX/UI design, motion graphics, and video making. Students in almost all of these classes make use of the growing number of digital electronic fabrications technologies in the workshops and studios in the VA Building. These include: four 3D Printers (plastics extrusion), two 3D Printers (ceramic extrusion), three 3D Scanners (desktop & handheld), Photogrammetry cameras & software, an industrial scale CNC Router (digitally controlled 4ft x 8ft x 9 inch cutting, scoring, routing & sculpting bed), two industrial-grade Universal Lasers (cutting, scoring, etching - rotational & flatbed 2ft x 1ft), professional grade Roland Printer/Plotter (2D digital printer & cutter - paper, card, vinyl), a digital laminator 2D, three large-scale 2D digital printers, four medium-scale 2D digital printers, and the Virtual Reality Ceramics suite. The part-time Instructional Support Assistant will work under the direction of the Department Chair and provide support to the current, full-time technician. Responsibilities include: Train faculty, staff, and students on all DEFT (Digital Electronic Fabrication Technologies) tools, equipment & machinery. Monitor student use of all DEFT tools, equipment & machinery. Maintain functioning of all DEFT tools, equipment & machinery. Maintain all safety guidelines and practices for all DEFT tools, equipment & machinery. Maintain and prepare purchase orders for parts and material supplies for all DEFT tools, equipment & machinery. Planning and coordinating production with existing manual and mechanical workshop tools, equipment & machinery. Planning, coordinating and helping to maintain materials collection in the VRC (samples of materials to be used in DEFT equipment & machinery, plus examples of materials' performance in DEFT equipment & machinery). Other duties include providing support to the Senior Technician in other workshops in the VA Building, as needed. Regular reporting to the Senior Technician and the Chair of Department. Equivalent to six months of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. Or, equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies or equipment or in an office which provided similar services to a technical function or unit. Knowledge of procedures and practices related to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses, and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to inspect materials, supplies, and equipment to determine their suitability for various uses. Ability to prepare and follow schedules for providing service. Ability to count and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Retention Specialist (Student Services Professional II) (494578)
Fullerton 800 N State College Blvd, Fullerton, CA 92831, USA
Description: Job Title Retention Specialist Classification Student Services Professional II AutoReqId 494578 Department Academic Advisement Center Sub-Division Academic Programs Salary Range $4,304 - $6,120 per month (Anticipated hiring salary is $4,304 per month) Appointment Type Temporary Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; this is a temporary position to end on or before June 30, 2020 with a possibility of renewal on an annual basis if program needs exist. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Natural Science and Mathematics is dedicated to the principle that teaching and research are intricately mixed and undergraduate research is an integral part of education. By combining quality classroom instruction, student involvement in research, and strong academic advising, we transform the student experience. We are seeking an exceptional individual to join our team as the Retention Specialist (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the direction of the Assistant Vice President for Student Success/Director of Academic Advisement, and the Associate Dean for the College of Natural Science and Math, the Retention Specialist works in support of a strategic retention program to facilitate degree progression and completion. Works as a member of their Student Success Team to provide a web of support services that complement the student experience at the university and in the major from new student orientation to commencement to employment to advanced study while focusing on Student Advising Learning Objectives. Conducts ongoing review of retention data within each specific cohort to identify common trends and errors resulting in failure to progress and provides solution-centered recommendations to decrease the rate of occurrence. Assists their Student Success Team in developing, implementing, and assessing programs designed to increase retention and facilitate progress toward degree and graduation based on students' needs and college/institutional demand. Maintains a database of students supported, challenges experienced, and overall outcomes and presents progress reports as requested to the support meetings in the Academic Advising Center, the Associate Vice President for Academic Programs or designee, and the College Dean or designee. Other duties as assigned. Essential Qualifications Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master's degree in a job-related field may be substituted for one year of the professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis. General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master's degree from an accredited four-year college or university. Experience advising students in a higher education setting. Experience with data collection, maintenance, retrieval, and analysis. Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Outlook. Experience working with a diverse student, faculty, staff, and community population. Special Working Conditions Occasional early morning, evening and weekend hours. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Advertised: 21 Nov 2019 (8:00 AM) Pacific Standard Time Applications close: 12 Dec 2019 (9:00 PM) Pacific Standard Time Closing Date/Time: December 12, 2019
Nov 28, 2019
Full Time
Description: Job Title Retention Specialist Classification Student Services Professional II AutoReqId 494578 Department Academic Advisement Center Sub-Division Academic Programs Salary Range $4,304 - $6,120 per month (Anticipated hiring salary is $4,304 per month) Appointment Type Temporary Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; this is a temporary position to end on or before June 30, 2020 with a possibility of renewal on an annual basis if program needs exist. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Natural Science and Mathematics is dedicated to the principle that teaching and research are intricately mixed and undergraduate research is an integral part of education. By combining quality classroom instruction, student involvement in research, and strong academic advising, we transform the student experience. We are seeking an exceptional individual to join our team as the Retention Specialist (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the direction of the Assistant Vice President for Student Success/Director of Academic Advisement, and the Associate Dean for the College of Natural Science and Math, the Retention Specialist works in support of a strategic retention program to facilitate degree progression and completion. Works as a member of their Student Success Team to provide a web of support services that complement the student experience at the university and in the major from new student orientation to commencement to employment to advanced study while focusing on Student Advising Learning Objectives. Conducts ongoing review of retention data within each specific cohort to identify common trends and errors resulting in failure to progress and provides solution-centered recommendations to decrease the rate of occurrence. Assists their Student Success Team in developing, implementing, and assessing programs designed to increase retention and facilitate progress toward degree and graduation based on students' needs and college/institutional demand. Maintains a database of students supported, challenges experienced, and overall outcomes and presents progress reports as requested to the support meetings in the Academic Advising Center, the Associate Vice President for Academic Programs or designee, and the College Dean or designee. Other duties as assigned. Essential Qualifications Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master's degree in a job-related field may be substituted for one year of the professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis. General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master's degree from an accredited four-year college or university. Experience advising students in a higher education setting. Experience with data collection, maintenance, retrieval, and analysis. Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Outlook. Experience working with a diverse student, faculty, staff, and community population. Special Working Conditions Occasional early morning, evening and weekend hours. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Advertised: 21 Nov 2019 (8:00 AM) Pacific Standard Time Applications close: 12 Dec 2019 (9:00 PM) Pacific Standard Time Closing Date/Time: December 12, 2019
Sierra Community College District
Instructional Assistant - Technical Support (Tahoe-Truckee Campus) 1920-25
SIERRA JOINT COMMUNITY COLLEGE DISTRICT Rocklin, California, United States
INSTRUCTIONAL ASSISTANT - TECHNICAL SUPPORT 1920-25 TAHOE-TRUCKEE CAMPUS Sierra College is seeking a full-time Instructional Assistant - Technical Support. Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 18,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. This opening is for our Tahoe-Truckee Campus. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College's commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 18,300 students per term: 26% of Sierra College's students are Latinx, 3% are African-American, 2% are Filipino, 5% are Asian-American, 1% are Native American, 6% are multiracial and 57% are White. As a Hispanic Serving Institution (HSI), Sierra College understands that it has a great responsibility to the educational attainment and economic well-being of our students. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Under direction of an assigned manager, the Instructional Assistant-Technical Support provides library support services as needed; and supervises and provides training to student and/or other temporary workers; coordinates tutoring services; proctors student tests and exams; performs a variety of technical and instructional support duties at the Tahoe-Truckee Campus; sets up equipment for instructional labs and maintains lab equipment, facilities and materials; installs, configures, troubleshoots, and services computer workstations used in faculty, administrative offices and instructional lab environments. The responsibilities are approximately 50% instructional assistance in the library and 50% technical support of the Tahoe-Truckee Campus. The position and its duties are more broadly supported by the department at large, which is located in Rocklin. APPLICATION PROCEDURE Required Documents Please include a self-assessment that addresses the responsibilities and qualifications listed on the job announcement, including: The transferable experience, knowledge, skills and abilities to serve as an Instruction Assistant-Technical Support (Tahoe-Truckee). Evidence of responsiveness to and understanding of the racial, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice in Sciences and Mathematics and in the campus community. Candidates must submit a Sierra College Online Application available at: https://sierracollege.hiretouch.com/ DEADLINE: Applications must be received by the Sierra College Human Resources Department no later than FRIDAY, JANUARY 3RD, 2020 . LATE OR INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. Cover letters and resumes are not required but may be included if applicant so desires. Please note that letters of reference may be utilized during the reference checking process, but will not be provided to the hiring committee. TRAVEL EXPENSES BORNE BY THE CANDIDATE Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity among its faculty, staff, and students. SIERRA COLLEGE HUMAN RESOURCES DEPARTMENT (U BUILDING) 5100 SIERRA COLLEGE BLVD ROCKLIN, CA 95677 (916) 660-7106 / hr@sierracollege.edu Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. Salary & Benefit Information: Salary & Benefits: $26.78 per hour, 40 hours per week, 12 months per year. Current work hours are subject to change in accordance with pertinent provisions of the collective bargaining agreement. Family coverage health, dental and vision insurance, P.E.R.S. retirement system, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Duties: EXAMPLES OF FUNCTIONS AND TASKS Representative Duties - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Oversees the daily operations of the library/tutoring/testing center to ensure correct student identification procedures and administration of tests; provides students and instructors with test feedback; reports alleged cases of scholastic dishonesty. Participates in the preparation and administration of assigned budgets; provides input regarding budget(s) development; monitors budget expenditures and coordinates purchasing to meet needs within budget(s) parameters; coordinates budget(s) transfers. Provides one-on-one training to students and faculty on proper usage of the course management system; provides group training to students as needed. Maintains testing center to ensure uniform implementation of proper testing policies and procedures; ensures security of testing materials and maintains confidentiality regarding test proctoring; reviews, recommends and enforces changes in testing center procedures. Collects data and prepares reports regarding testing center utilization trends and characteristics. Coordinates individual and group test or examination proctoring according to instructor directions; coordinates various testing procedures including paper and on line testing and distance education assessments. Develops and coordinates proctoring procedures and appointments between instructors and students from other educational institutions; arranges for space and equipment at the testing center for proctoring needs on behalf of outside educational institutions. Provides reasonable accommodation with regard to test and examination proctoring for students with physical and/or learning disabilities; maintains a testing center environment which allows attention to user requirements; ensures a quiet testing environment. Provides a variety of clerical and administrative support; maintains up-to-date inventory of assigned equipment and other assets including licensing agreements; ensures that identification tags, licenses, warranties, repairs, and upgrades are properly recorded; responds to telephone and other inquiries. Oversees student assistants and other temporary work forces; recruits, interviews, hires, and provides orientation and training to new student/temporary employees; assigns projects and daily work; evaluates work performed; monitors student/temporary workers hours worked and budgets. In accordance with District IIT guidelines and policies, participates in network and computer support operations for the assigned extension site; plans, installs, configures, troubleshoots, maintains, upgrades and optimizes workstations and peripherals; ensures continuous operation of equipment and software; monitors and adjusts software and peripheral equipment including specialized software that supports a variety of technical courses offered by the College. Connects workstations to network end points and participates in activities to connect with College-wide networks; configures user preferences on individual workstations including user and email profiles, special application requirements, printers, and peripheral configurations; sets-up student accounts onto local workstations; connects end-user telephones, as assigned; monitors computer capacity and performance; diagnoses and repairs or replaces computers, peripherals, and their components; ensures security of systems; coordinates disaster recovery backup strategies to minimize systems downtime; documents systems activity and user problems; requests or arranges for assistance, servicing, and/or repair of departmental computer equipment with District information technology staff. Utilizes server based applications for system management. Installs and configures all computer and network related upgrades and enhancements to increase productivity, compatibility, and efficiency; replaces and/or repairs faulty equipment including servers, computers, printers, and other peripherals; coordinates and communicates system changes with technical staff and peers; performs installation for additions, moves, and changes to locations of District staff, lab computers, and related equipment. Responds to computer system emergency situations such as service interruption, system failures, power outages, and damaged media and hardware; uses a range of troubleshooting techniques to resolve network hardware and operations problems. Administers computer systems including workstations in assigned areas, laboratory, andor tutoring areas; provides initial computer technical assistance to faculty, staff and students; maintains departmental databases; sets-up, maintains, and demonstrates the operation of a variety of computer interfaces, peripherals, and related software used for instruction, demonstration simulations and administrative services. Interacts with vendors to coordinate hardware and software issues; serves as technical liaison to external vendors and specialists obtained by the District to provide support. Provides support to the AAD Department's computer laboratory; provides assistance to students and other users having diverse levels of ability and from multiple academic disciplines; assists with setup and operations; prepares customized instructions for use of application software; inspects laboratory computers for necessary repairs and maintenance and makes repairs or arrangements for servicing; coordinates with LRC staff to make available Macintosh computers in open labs that contain the appropriate design software as well as adequate memory and configuration. Provides multimedia support and Web page maintenance; develops graphics and video libraries; assists in producing graphic instructional materials; purchases and maintains all multimedia and computer-related equipment; sets-up multimedia/audio visual equipment; provides trouble-shooting assistance with multimedia/audio visual equipment and computer software/hardware; provides specifications, evaluates, and makes recommendations on current multimedia/audio visual equipment; creates and maintains assigned web page and assists faculty members with their individual sites; creates and upgrades available classroom demonstrations on website. Provides technical assistance to library patrons; maintains resources used in research and library operations; provides technical assistance to patrons in the use of library equipment and computers. In cooperation with the Assistive Technology Specialist in Rocklin, serves as primary contact person within computer labs regarding situations that relate to assistive technology and alternate media production; responds to questions; resolves issues as necessary; trains students with disabilities in the use of assistive technology. Performs related duties as required. Qualifications: QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Basic budgeting and bookkeeping concepts and techniques. Basic inventory and purchasing processes and procedures. Basic tutorial and instructional techniques. In-depth technical knowledge of personal computers including the relationship and usage of various input and output components. Macintosh® operating systems. Protocols and procedures for setting up new equipment, troubleshooting, and performing routine maintenance; basic network protocols. Personal computer based local area networks, network operations, and connectivity between servers. Principles and procedures of test proctoring at the college level. General maintenance and upkeep procedures for audiovisual equipment. Office procedures, methods, and equipment including applicable software applications such as word processing, desktop publishing, spreadsheets, and database management. Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the State Education Code and other legal requirements related to area of assignment. Interpersonal skills using tact, patience, and courtesy. Oral and written communication skills. English usage, spelling, grammar, and punctuation. Ability to: Relate positively to students in a teaching/learning environment and recognize student needs. Listen actively and effectively, identify and solve problems, and facilitate problem solving. Plan and organize work to meet changing priorities and deadlines. Perform general technical and operational duties in support of the assigned department. Operate office equipment including computers and supporting word processing, database management, and desktop publishing applications. Set-up, install, configure, and maintain computer workstations and peripheral equipment. Diagnose, troubleshoot, and repair equipment, machines, and computer hardware and software. Provide system and user support, analyze technical problems and recommend optimal solutions. Adapt to changing technologies and learn functionality of new equipment and systems. Interpret technical manuals. Proctor and administer tests and examinations according to instructor guidelines. Enforce testing center policies and procedures and maintain a secure environment for proctoring examinations. Operate office equipment including computers and supporting word processing, spreadsheet, database management, network management, desktop publishing, and Internet navigation applications. Train new student and/or other temporary help. Work independently and collaboratively. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. MINIMUM QUALIFICATIONS Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Two years of college. Experience: Two years of increasingly responsible experience in instructional support or similar experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily indoors in an education center/classroom/laboratory setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office and/or classroom/laboratory setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Hire Type: External Required Documents: Self-Assessment Closing Date/Time: 01/03/2020
Nov 27, 2019
Full Time
INSTRUCTIONAL ASSISTANT - TECHNICAL SUPPORT 1920-25 TAHOE-TRUCKEE CAMPUS Sierra College is seeking a full-time Instructional Assistant - Technical Support. Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 18,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. This opening is for our Tahoe-Truckee Campus. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College's commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 18,300 students per term: 26% of Sierra College's students are Latinx, 3% are African-American, 2% are Filipino, 5% are Asian-American, 1% are Native American, 6% are multiracial and 57% are White. As a Hispanic Serving Institution (HSI), Sierra College understands that it has a great responsibility to the educational attainment and economic well-being of our students. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Under direction of an assigned manager, the Instructional Assistant-Technical Support provides library support services as needed; and supervises and provides training to student and/or other temporary workers; coordinates tutoring services; proctors student tests and exams; performs a variety of technical and instructional support duties at the Tahoe-Truckee Campus; sets up equipment for instructional labs and maintains lab equipment, facilities and materials; installs, configures, troubleshoots, and services computer workstations used in faculty, administrative offices and instructional lab environments. The responsibilities are approximately 50% instructional assistance in the library and 50% technical support of the Tahoe-Truckee Campus. The position and its duties are more broadly supported by the department at large, which is located in Rocklin. APPLICATION PROCEDURE Required Documents Please include a self-assessment that addresses the responsibilities and qualifications listed on the job announcement, including: The transferable experience, knowledge, skills and abilities to serve as an Instruction Assistant-Technical Support (Tahoe-Truckee). Evidence of responsiveness to and understanding of the racial, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice in Sciences and Mathematics and in the campus community. Candidates must submit a Sierra College Online Application available at: https://sierracollege.hiretouch.com/ DEADLINE: Applications must be received by the Sierra College Human Resources Department no later than FRIDAY, JANUARY 3RD, 2020 . LATE OR INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. Cover letters and resumes are not required but may be included if applicant so desires. Please note that letters of reference may be utilized during the reference checking process, but will not be provided to the hiring committee. TRAVEL EXPENSES BORNE BY THE CANDIDATE Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity among its faculty, staff, and students. SIERRA COLLEGE HUMAN RESOURCES DEPARTMENT (U BUILDING) 5100 SIERRA COLLEGE BLVD ROCKLIN, CA 95677 (916) 660-7106 / hr@sierracollege.edu Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. Salary & Benefit Information: Salary & Benefits: $26.78 per hour, 40 hours per week, 12 months per year. Current work hours are subject to change in accordance with pertinent provisions of the collective bargaining agreement. Family coverage health, dental and vision insurance, P.E.R.S. retirement system, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Duties: EXAMPLES OF FUNCTIONS AND TASKS Representative Duties - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Oversees the daily operations of the library/tutoring/testing center to ensure correct student identification procedures and administration of tests; provides students and instructors with test feedback; reports alleged cases of scholastic dishonesty. Participates in the preparation and administration of assigned budgets; provides input regarding budget(s) development; monitors budget expenditures and coordinates purchasing to meet needs within budget(s) parameters; coordinates budget(s) transfers. Provides one-on-one training to students and faculty on proper usage of the course management system; provides group training to students as needed. Maintains testing center to ensure uniform implementation of proper testing policies and procedures; ensures security of testing materials and maintains confidentiality regarding test proctoring; reviews, recommends and enforces changes in testing center procedures. Collects data and prepares reports regarding testing center utilization trends and characteristics. Coordinates individual and group test or examination proctoring according to instructor directions; coordinates various testing procedures including paper and on line testing and distance education assessments. Develops and coordinates proctoring procedures and appointments between instructors and students from other educational institutions; arranges for space and equipment at the testing center for proctoring needs on behalf of outside educational institutions. Provides reasonable accommodation with regard to test and examination proctoring for students with physical and/or learning disabilities; maintains a testing center environment which allows attention to user requirements; ensures a quiet testing environment. Provides a variety of clerical and administrative support; maintains up-to-date inventory of assigned equipment and other assets including licensing agreements; ensures that identification tags, licenses, warranties, repairs, and upgrades are properly recorded; responds to telephone and other inquiries. Oversees student assistants and other temporary work forces; recruits, interviews, hires, and provides orientation and training to new student/temporary employees; assigns projects and daily work; evaluates work performed; monitors student/temporary workers hours worked and budgets. In accordance with District IIT guidelines and policies, participates in network and computer support operations for the assigned extension site; plans, installs, configures, troubleshoots, maintains, upgrades and optimizes workstations and peripherals; ensures continuous operation of equipment and software; monitors and adjusts software and peripheral equipment including specialized software that supports a variety of technical courses offered by the College. Connects workstations to network end points and participates in activities to connect with College-wide networks; configures user preferences on individual workstations including user and email profiles, special application requirements, printers, and peripheral configurations; sets-up student accounts onto local workstations; connects end-user telephones, as assigned; monitors computer capacity and performance; diagnoses and repairs or replaces computers, peripherals, and their components; ensures security of systems; coordinates disaster recovery backup strategies to minimize systems downtime; documents systems activity and user problems; requests or arranges for assistance, servicing, and/or repair of departmental computer equipment with District information technology staff. Utilizes server based applications for system management. Installs and configures all computer and network related upgrades and enhancements to increase productivity, compatibility, and efficiency; replaces and/or repairs faulty equipment including servers, computers, printers, and other peripherals; coordinates and communicates system changes with technical staff and peers; performs installation for additions, moves, and changes to locations of District staff, lab computers, and related equipment. Responds to computer system emergency situations such as service interruption, system failures, power outages, and damaged media and hardware; uses a range of troubleshooting techniques to resolve network hardware and operations problems. Administers computer systems including workstations in assigned areas, laboratory, andor tutoring areas; provides initial computer technical assistance to faculty, staff and students; maintains departmental databases; sets-up, maintains, and demonstrates the operation of a variety of computer interfaces, peripherals, and related software used for instruction, demonstration simulations and administrative services. Interacts with vendors to coordinate hardware and software issues; serves as technical liaison to external vendors and specialists obtained by the District to provide support. Provides support to the AAD Department's computer laboratory; provides assistance to students and other users having diverse levels of ability and from multiple academic disciplines; assists with setup and operations; prepares customized instructions for use of application software; inspects laboratory computers for necessary repairs and maintenance and makes repairs or arrangements for servicing; coordinates with LRC staff to make available Macintosh computers in open labs that contain the appropriate design software as well as adequate memory and configuration. Provides multimedia support and Web page maintenance; develops graphics and video libraries; assists in producing graphic instructional materials; purchases and maintains all multimedia and computer-related equipment; sets-up multimedia/audio visual equipment; provides trouble-shooting assistance with multimedia/audio visual equipment and computer software/hardware; provides specifications, evaluates, and makes recommendations on current multimedia/audio visual equipment; creates and maintains assigned web page and assists faculty members with their individual sites; creates and upgrades available classroom demonstrations on website. Provides technical assistance to library patrons; maintains resources used in research and library operations; provides technical assistance to patrons in the use of library equipment and computers. In cooperation with the Assistive Technology Specialist in Rocklin, serves as primary contact person within computer labs regarding situations that relate to assistive technology and alternate media production; responds to questions; resolves issues as necessary; trains students with disabilities in the use of assistive technology. Performs related duties as required. Qualifications: QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Basic budgeting and bookkeeping concepts and techniques. Basic inventory and purchasing processes and procedures. Basic tutorial and instructional techniques. In-depth technical knowledge of personal computers including the relationship and usage of various input and output components. Macintosh® operating systems. Protocols and procedures for setting up new equipment, troubleshooting, and performing routine maintenance; basic network protocols. Personal computer based local area networks, network operations, and connectivity between servers. Principles and procedures of test proctoring at the college level. General maintenance and upkeep procedures for audiovisual equipment. Office procedures, methods, and equipment including applicable software applications such as word processing, desktop publishing, spreadsheets, and database management. Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the State Education Code and other legal requirements related to area of assignment. Interpersonal skills using tact, patience, and courtesy. Oral and written communication skills. English usage, spelling, grammar, and punctuation. Ability to: Relate positively to students in a teaching/learning environment and recognize student needs. Listen actively and effectively, identify and solve problems, and facilitate problem solving. Plan and organize work to meet changing priorities and deadlines. Perform general technical and operational duties in support of the assigned department. Operate office equipment including computers and supporting word processing, database management, and desktop publishing applications. Set-up, install, configure, and maintain computer workstations and peripheral equipment. Diagnose, troubleshoot, and repair equipment, machines, and computer hardware and software. Provide system and user support, analyze technical problems and recommend optimal solutions. Adapt to changing technologies and learn functionality of new equipment and systems. Interpret technical manuals. Proctor and administer tests and examinations according to instructor guidelines. Enforce testing center policies and procedures and maintain a secure environment for proctoring examinations. Operate office equipment including computers and supporting word processing, spreadsheet, database management, network management, desktop publishing, and Internet navigation applications. Train new student and/or other temporary help. Work independently and collaboratively. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. MINIMUM QUALIFICATIONS Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Two years of college. Experience: Two years of increasingly responsible experience in instructional support or similar experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily indoors in an education center/classroom/laboratory setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office and/or classroom/laboratory setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Hire Type: External Required Documents: Self-Assessment Closing Date/Time: 01/03/2020
County of San Mateo Human Resources Department
Certified Medical Assistant - Spanish Speaking Required - Extra Help & Limited Term
County of San Mateo, CA Redwood City, CA, United States
Description Note: This recruitment schedule was amended on September 25, 2019to extend the Final Filing Date. This recruitment has been changed to "Continuous." San Mateo County Healthis seeing experienced Spanish-Speaking Certified Medical Assistants to join its Care Team. The current vacancies are in: Coastside Clinic , located at 225 South Cabrillo Highway, Suite 100A, Half Moon Bay, CA 94019. Daly City Health Center , located at 380 90th Street, Daly City, CA 94015. Daly City Youth Health Center , located at 350 90th Street, Daly City 94015. Fair Oaks Health Center , located at 2710 Middlefield Road, Redwood City, CA 94063. Main Campus hospital and clinics , located at 222 W. 39th Avenue, San Mateo, CA 94403. South San Francisco Clinic , located at 306 Spruce Avenue, South San Francisco, CA 94080. Under direct supervision of licensed staff, Certified Medical Assistants (CMAs) perform a variety of patient care and other services required to treat patients in a health services outpatient or mobile clinic. The ideal candidate will have experience in an Ambulatory Care Clinic and documenting in an Electronic Medical Record.Knowledge of working in Care Teams and Patient Centered Medical Home terminology is preferred, but not required. Salary : Medical Services Assistants II who are assigned to the clinics and perform advanced patient care duties as defined in the classification specification shall receive a differential of 6.2% in addition to all other compensation. NOTE: For the Extra Help positions - Extra-help positions are short-term employment for up to 1040 hours which is equivalent to about six months; however, employment might end sooner depending on the needs of the hiring departments. Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. NOTE: For the Limited Term positions -Limited Term positions are at-will positions, designated for a specific and limited period of time, anywhere from 6 months to a maximum of 3 years depending on the assignment. Benefits package for term positions are similar to regular positions EXCEPT for retirement. Term employees receive a 401A retirement package and are not eligible for retiree health benefits or a defined benefit pension. Information for current county employees: Current and regular San MateoCounty Employees who are interested in the Limited Term assignment must submit an application and compete inthe recruitment process.If you are successful in the recruitment and are being considered for the assignment, HRwill work directly with you and/or your department for options.Please notethat there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable Examples Of Duties Duties may include, but are not limited to, the following: Accurately take and record the condition, respiration, pulse, temperature and blood pressure of patients; record other pertinent information as observed or measured. Apply non-sterile dressings and administer non-medicated treatments under the supervision of a registered nurse, licensed physician, surgeon, podiatrist, nurse practitioner or physician assistant. Carry out rehabilitation procedures as directed by therapists; perform a range of motion body movement with/for patients; position and exercise patients. Advise patients on the use of restorative equipment. Advise patients of the effects of medications. Assist with radiology procedures and diagnostic imaging. Observe and practice proper isolation techniques. Perform cardiopulmonary resuscitation. Operate various types of sterilization equipment. Set up oxygen, traction and other hospital equipment. Transport specimens, medical records and related items. Lift and transport patients and heavy items such as supplies and equipment; assist in controlling violent patients. Enter and retrieve a variety of information in automated systems. Greet patients at clinics, carry out registration activities and escort patients. File records, distribute mail and perform other clerical duties. Document and sign any care provided to patient in their medical record. Perform related duties as assigned. With additional training and/or certification(s), some employees may perform the following duties under conditions required by code and department policy: Perform injections including immunizations. Perform finger stick tests of all types including glucose testing. Perform skin tests including PPDs. Perform venipuncture and blood draws. Perform hearing and vision tests. Perform waived CLIA tests including dipstick UAs, and pregnancy tests. Provide for proper tracking and recording of laboratory tests. Take patient histories including risk factors. Set up, administer and record the results of EKGs. Follow provider orders regarding prescribed treatments including assisting patients with self-administration of medications. Teach and counsel patients on a variety of health related subjects as directed. Qualifications Knowledge of: Principles, techniques and procedures specific to area of assignment. Principles and techniques in delivering patient care services related to personal hygiene, comfort, treatment, transportation, rehabilitation and physical or psychosocial needs. Infection control. Diagnostic imaging. Safe lifting techniques. Theory and practice of total body substance isolation. Patients' rights. Elder and child abuse, and domestic violence reporting requirements. Skill/Ability to: Follow oral and written instructions. Communicate effectively orally and in writing. Perform a variety of tasks and activities. Develop and maintain empathetic attitudes toward patients. Provide assistance in delivering patient care in a medical setting such as bathing, feeding, bed making, dressing, and sterilization of patient care equipment. Observe and record patient conditions and vital signs. Lift and transport patients and heavy items such as supplies and equipment. Work with patients with multiple diagnoses. Work with a culturally, socio-economically diverse patient population of varying ages. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: One year of experience in an outpatient clinic or doctor's office as a nurse's assistant or medical assistant. Licensure/Certification: Possession of a Medical Assistant Certificate or a certificate of completion or degree from an accredited medical assisting program. Some positions may require a current and valid Basic Life Support (BLS) certificate issued by the American Heart Association or a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross. Other Requirements: These positions may require that employees work weekends, holidays, evenings or other shifts and be on-call. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. San Mateo County Healthwill screen materials during and after the recruitment closes, and will contact qualified candidates directly for a departmental interview. This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the San Mateo County Human Resources Department. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. TENTATIVE RECRUITMENT SCHEDULE: Final Filing Date: Continuous Departmental Interviews: TBD A copy of the certificate of completion of an approved medical assisting program must be submitted with the application (a) attaching to the application online, (b) faxing to 650-363-4219 Attn: Sedrick Dixon, or (c) delivering to 455 County Center, 5th Floor prior to the filing deadline. No exceptions will be made . IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Wendy Young(09112019) (Medical Services Assistant II - F079)
Sep 12, 2019
Full Time
Description Note: This recruitment schedule was amended on September 25, 2019to extend the Final Filing Date. This recruitment has been changed to "Continuous." San Mateo County Healthis seeing experienced Spanish-Speaking Certified Medical Assistants to join its Care Team. The current vacancies are in: Coastside Clinic , located at 225 South Cabrillo Highway, Suite 100A, Half Moon Bay, CA 94019. Daly City Health Center , located at 380 90th Street, Daly City, CA 94015. Daly City Youth Health Center , located at 350 90th Street, Daly City 94015. Fair Oaks Health Center , located at 2710 Middlefield Road, Redwood City, CA 94063. Main Campus hospital and clinics , located at 222 W. 39th Avenue, San Mateo, CA 94403. South San Francisco Clinic , located at 306 Spruce Avenue, South San Francisco, CA 94080. Under direct supervision of licensed staff, Certified Medical Assistants (CMAs) perform a variety of patient care and other services required to treat patients in a health services outpatient or mobile clinic. The ideal candidate will have experience in an Ambulatory Care Clinic and documenting in an Electronic Medical Record.Knowledge of working in Care Teams and Patient Centered Medical Home terminology is preferred, but not required. Salary : Medical Services Assistants II who are assigned to the clinics and perform advanced patient care duties as defined in the classification specification shall receive a differential of 6.2% in addition to all other compensation. NOTE: For the Extra Help positions - Extra-help positions are short-term employment for up to 1040 hours which is equivalent to about six months; however, employment might end sooner depending on the needs of the hiring departments. Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. NOTE: For the Limited Term positions -Limited Term positions are at-will positions, designated for a specific and limited period of time, anywhere from 6 months to a maximum of 3 years depending on the assignment. Benefits package for term positions are similar to regular positions EXCEPT for retirement. Term employees receive a 401A retirement package and are not eligible for retiree health benefits or a defined benefit pension. Information for current county employees: Current and regular San MateoCounty Employees who are interested in the Limited Term assignment must submit an application and compete inthe recruitment process.If you are successful in the recruitment and are being considered for the assignment, HRwill work directly with you and/or your department for options.Please notethat there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable Examples Of Duties Duties may include, but are not limited to, the following: Accurately take and record the condition, respiration, pulse, temperature and blood pressure of patients; record other pertinent information as observed or measured. Apply non-sterile dressings and administer non-medicated treatments under the supervision of a registered nurse, licensed physician, surgeon, podiatrist, nurse practitioner or physician assistant. Carry out rehabilitation procedures as directed by therapists; perform a range of motion body movement with/for patients; position and exercise patients. Advise patients on the use of restorative equipment. Advise patients of the effects of medications. Assist with radiology procedures and diagnostic imaging. Observe and practice proper isolation techniques. Perform cardiopulmonary resuscitation. Operate various types of sterilization equipment. Set up oxygen, traction and other hospital equipment. Transport specimens, medical records and related items. Lift and transport patients and heavy items such as supplies and equipment; assist in controlling violent patients. Enter and retrieve a variety of information in automated systems. Greet patients at clinics, carry out registration activities and escort patients. File records, distribute mail and perform other clerical duties. Document and sign any care provided to patient in their medical record. Perform related duties as assigned. With additional training and/or certification(s), some employees may perform the following duties under conditions required by code and department policy: Perform injections including immunizations. Perform finger stick tests of all types including glucose testing. Perform skin tests including PPDs. Perform venipuncture and blood draws. Perform hearing and vision tests. Perform waived CLIA tests including dipstick UAs, and pregnancy tests. Provide for proper tracking and recording of laboratory tests. Take patient histories including risk factors. Set up, administer and record the results of EKGs. Follow provider orders regarding prescribed treatments including assisting patients with self-administration of medications. Teach and counsel patients on a variety of health related subjects as directed. Qualifications Knowledge of: Principles, techniques and procedures specific to area of assignment. Principles and techniques in delivering patient care services related to personal hygiene, comfort, treatment, transportation, rehabilitation and physical or psychosocial needs. Infection control. Diagnostic imaging. Safe lifting techniques. Theory and practice of total body substance isolation. Patients' rights. Elder and child abuse, and domestic violence reporting requirements. Skill/Ability to: Follow oral and written instructions. Communicate effectively orally and in writing. Perform a variety of tasks and activities. Develop and maintain empathetic attitudes toward patients. Provide assistance in delivering patient care in a medical setting such as bathing, feeding, bed making, dressing, and sterilization of patient care equipment. Observe and record patient conditions and vital signs. Lift and transport patients and heavy items such as supplies and equipment. Work with patients with multiple diagnoses. Work with a culturally, socio-economically diverse patient population of varying ages. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: One year of experience in an outpatient clinic or doctor's office as a nurse's assistant or medical assistant. Licensure/Certification: Possession of a Medical Assistant Certificate or a certificate of completion or degree from an accredited medical assisting program. Some positions may require a current and valid Basic Life Support (BLS) certificate issued by the American Heart Association or a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross. Other Requirements: These positions may require that employees work weekends, holidays, evenings or other shifts and be on-call. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. San Mateo County Healthwill screen materials during and after the recruitment closes, and will contact qualified candidates directly for a departmental interview. This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the San Mateo County Human Resources Department. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. TENTATIVE RECRUITMENT SCHEDULE: Final Filing Date: Continuous Departmental Interviews: TBD A copy of the certificate of completion of an approved medical assisting program must be submitted with the application (a) attaching to the application online, (b) faxing to 650-363-4219 Attn: Sedrick Dixon, or (c) delivering to 455 County Center, 5th Floor prior to the filing deadline. No exceptions will be made . IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Wendy Young(09112019) (Medical Services Assistant II - F079)
Administrative Support Coordinator I (ASC I) (62899)
Pomona 3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Clerical & Administrative Support Services (CSUEU) Unit 7 Classification Salary Range: $2,846 - $5,148 per month Anticipated Hiring Range: $2,846 - $3,613 per month Recruitment Closing Date: December 16, 2019 THE DEPARTMENT The office of the Provost and Vice President for Academic Affairs has responsibility for the management of the academic enterprise of the University with over 1200 full- and part-time faculty who serve a student population of 25,000 and a staff of 450. The student population is served through nine academic colleges/schools, and the following areas: Academic Programs; Office of Student Success; Bronco Advising Center (BAC); Academic Planning and Resources; Faculty Affairs; Office of Research and Sponsored Programs; Academic Research & Resources; Enrollment Services; Office of Admissions; Registrar's Office; Early Assessment; Outreach and Recruitment; Pre-College TRIO Programs; Financial Aid; Kellogg Honors College; Center for Community Engagement; Learning Resource Center; ROTC; Animal Care Unit; Test Center; University Writing Center; International Center; Extended University; and the University Library. DUTIES AND RESPONSIBILITIES The Administrative Support Coordinator I will be responsible for answering telephone calls and taking complete, accurate messages for the Associate Provost and Executive Assistant; Serving as primary support in calendaring appointments for Associate Provost: Reviewing calendar daily for meetings that need to be moved/rescheduled; Ordering food for meetings, as necessary; Creating an Eventbrite page or Doodle for meetings, as necessary; Prepare meeting folders and ensure the most up-to-date documents are placed in the meeting folder; Processing monthly absence management for all direct reports to the Provost and the Associate Provost: Sending reminder email to the team; Reviewing the time entered in Bronco Direct and approve, as the Timekeeper; Working with the Associate Provost to approve the time entered in Bronco Direct as the final approver; Ensuring that the proper documentation is filed. Creating folders for travel requiring the Associate Provost; Booking hotel, flights, and process registration, as required; Processing request for travel in Concur for the Provost's approval; Creating a travel folder for the Associate Provost that includes: Itinerary, Registration receipt, as necessary; Hotel confirmation; Flight confirmation, as necessary; Check-in the Associate Provost for outbound and return flights, as necessary; Coordinating shuttle from airport to hotel, if available; Coordinating meals with special groups while the Associate Provost is traveling; Processing reimbursement of travel expenses for Associate Provost, for his approval. Assist Executive Assistant with processing monthly p-card expenses for the State and Foundation accounts; Assist with the planning and coordination required for events hosted by the Associate Provost's Office: Create Eventbrite and announcements; Order catering; Arrange for parking, as necessary; Assist with creating decorations, pamphlets, signage, etc.; Assist with check-in of registered participants. Website updates via Cascade. Other duties as determined by Executive Assistant. In addition, the incumbent will answer telephone calls and take complete, accurate messages; Routes calls appropriately to other departments or administrators; assists students, parents, staff and faculty with interpreting university policies and procedures. Responsible for maintaining and updating Emergency Contact Cards for Provost's Council; Coordinate and manage the annual AQMD Rideshare Survey and the State of California Charitable Campaign for the division of Academic Affairs; Sort mail delivered by Distribution Services daily and deliver mail to the various offices on the floor; Create monthly Payroll sheets for paycheck pick-up, accept paychecks and sort them by department into a paycheck binder for pick-up by various department, deliver checks to 3th floor employees; Review year-end deadlines and send out reminders to the division, and coordinate documents as they arrive to ensure they are processed in a timely manner; Track all subscriptions for the Provost's Office, review and process invoices to renew memberships and subscriptions in consultation with the Provost's Executive Assistant; Order office supplies for the Provost's Office, and coordinate kitchen supplies list for purchase by Provost's Office; Schedule golf cart for required maintenance; Update and maintain front desk position manual; Maintain the copier by ensuring there is paper in the trays daily, call for service or repair, replace toner as needed, order toner when back-up supplies run low; Assist with the planning and coordination required for events hosted by the Provost's Office, as appropriate: Create Eventbrite and announcements; Order catering; Arrange for parking, as necessary; Assist with creating decorations, pamphlets, signage, etc.; Assist with check-in of registered participants. The incumbent logs mail in and out that is received for the Provost and Vice President for Academic Affairs and the Associate Provost. Paperwork received for the Provost that requires logging: Disbursement vouchers; MOU's and Agreements; Invitations to events; Requisitions and Direct Pays for the Provost's direct reports; P-card reconciliation; Key requests; Alcohol approval forms. Many of the items outlined above require the Provost's signature. The incumbent must review all documents for accuracy while logging the mail in, and follows up with departments for revisions, as needed; logging the mail involves entering the information into an Excel spreadsheet with appropriate details in order to track or recreate the document. Once mail is logged in it is reviewed by the Executive Assistant to the Provost. Once signed, the incumbent receives the signature folder back from the Provost and logs it out. If the Provost missed any signatures, the paperwork is placed back in her office for approval. Once the paperwork is logged out, it is scanned to the appropriate office, and also to the appropriate electronic folder in the Provost's Office Files, electronic filing system. The originals are then routed to the appropriate office on campus for processing. This task is performed daily, with all mail logged in the same day it arrives, and logged out as soon as possible, once signed. Logging mail in and out requires great attention to detail and excellent grammar; Maintains, complex electronic and paper filing system for the Provost and Vice President for Academic Affairs office. This includes but is not limited to: memorandums of understanding and absence management forms. QUALIFICATIONS High School diploma or its equivalent AND four (4) years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures; thorough knowledge of English grammar, punctuation and spelling; thorough knowledge of office systems and ability to use broader range of technology, systems, and software packages; ability to independently handle multiple work unit priorities and projects. Ability to apply a variety of policies and procedures where specific guidelines may not exist; working knowledge of budget policies and procedures; ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports; ability to handle effectively a broader range of interpersonal contacts including those at a higher level and those sensitive in nature. PREFERRED QUALIFICATIONS Incumbent must have the ability to work independently and possess the experience to be fully proficient in performing most or all the work assignments defined for position. Incumbent must have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying judgment and nonstandard applications and systems, solving a wide range of problems, developing practicable and thorough solutions, and using effective communication and listening skills. Incumbent must have a thorough knowledge of Academic Affairs policies and procedures. Must possess excellent interpersonal skills, remain calm in difficult situations, and have the ability to move across campus to carry out assigned duties and responsibilities. Ability to identify a problem and act immediately to solve it; excellent at time management; ability to solve a wide range of problems, using effective communication and listening skills. Demonstrated ability to handle a great variety of tasks and responsibilities simultaneously and efficiently. Demonstrated ability to act proactively rather than reactively. Incumbent must be adaptable and flexible and have the ability to switch from one project to another quickly. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: December 16, 2019
Dec 04, 2019
Full Time
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Clerical & Administrative Support Services (CSUEU) Unit 7 Classification Salary Range: $2,846 - $5,148 per month Anticipated Hiring Range: $2,846 - $3,613 per month Recruitment Closing Date: December 16, 2019 THE DEPARTMENT The office of the Provost and Vice President for Academic Affairs has responsibility for the management of the academic enterprise of the University with over 1200 full- and part-time faculty who serve a student population of 25,000 and a staff of 450. The student population is served through nine academic colleges/schools, and the following areas: Academic Programs; Office of Student Success; Bronco Advising Center (BAC); Academic Planning and Resources; Faculty Affairs; Office of Research and Sponsored Programs; Academic Research & Resources; Enrollment Services; Office of Admissions; Registrar's Office; Early Assessment; Outreach and Recruitment; Pre-College TRIO Programs; Financial Aid; Kellogg Honors College; Center for Community Engagement; Learning Resource Center; ROTC; Animal Care Unit; Test Center; University Writing Center; International Center; Extended University; and the University Library. DUTIES AND RESPONSIBILITIES The Administrative Support Coordinator I will be responsible for answering telephone calls and taking complete, accurate messages for the Associate Provost and Executive Assistant; Serving as primary support in calendaring appointments for Associate Provost: Reviewing calendar daily for meetings that need to be moved/rescheduled; Ordering food for meetings, as necessary; Creating an Eventbrite page or Doodle for meetings, as necessary; Prepare meeting folders and ensure the most up-to-date documents are placed in the meeting folder; Processing monthly absence management for all direct reports to the Provost and the Associate Provost: Sending reminder email to the team; Reviewing the time entered in Bronco Direct and approve, as the Timekeeper; Working with the Associate Provost to approve the time entered in Bronco Direct as the final approver; Ensuring that the proper documentation is filed. Creating folders for travel requiring the Associate Provost; Booking hotel, flights, and process registration, as required; Processing request for travel in Concur for the Provost's approval; Creating a travel folder for the Associate Provost that includes: Itinerary, Registration receipt, as necessary; Hotel confirmation; Flight confirmation, as necessary; Check-in the Associate Provost for outbound and return flights, as necessary; Coordinating shuttle from airport to hotel, if available; Coordinating meals with special groups while the Associate Provost is traveling; Processing reimbursement of travel expenses for Associate Provost, for his approval. Assist Executive Assistant with processing monthly p-card expenses for the State and Foundation accounts; Assist with the planning and coordination required for events hosted by the Associate Provost's Office: Create Eventbrite and announcements; Order catering; Arrange for parking, as necessary; Assist with creating decorations, pamphlets, signage, etc.; Assist with check-in of registered participants. Website updates via Cascade. Other duties as determined by Executive Assistant. In addition, the incumbent will answer telephone calls and take complete, accurate messages; Routes calls appropriately to other departments or administrators; assists students, parents, staff and faculty with interpreting university policies and procedures. Responsible for maintaining and updating Emergency Contact Cards for Provost's Council; Coordinate and manage the annual AQMD Rideshare Survey and the State of California Charitable Campaign for the division of Academic Affairs; Sort mail delivered by Distribution Services daily and deliver mail to the various offices on the floor; Create monthly Payroll sheets for paycheck pick-up, accept paychecks and sort them by department into a paycheck binder for pick-up by various department, deliver checks to 3th floor employees; Review year-end deadlines and send out reminders to the division, and coordinate documents as they arrive to ensure they are processed in a timely manner; Track all subscriptions for the Provost's Office, review and process invoices to renew memberships and subscriptions in consultation with the Provost's Executive Assistant; Order office supplies for the Provost's Office, and coordinate kitchen supplies list for purchase by Provost's Office; Schedule golf cart for required maintenance; Update and maintain front desk position manual; Maintain the copier by ensuring there is paper in the trays daily, call for service or repair, replace toner as needed, order toner when back-up supplies run low; Assist with the planning and coordination required for events hosted by the Provost's Office, as appropriate: Create Eventbrite and announcements; Order catering; Arrange for parking, as necessary; Assist with creating decorations, pamphlets, signage, etc.; Assist with check-in of registered participants. The incumbent logs mail in and out that is received for the Provost and Vice President for Academic Affairs and the Associate Provost. Paperwork received for the Provost that requires logging: Disbursement vouchers; MOU's and Agreements; Invitations to events; Requisitions and Direct Pays for the Provost's direct reports; P-card reconciliation; Key requests; Alcohol approval forms. Many of the items outlined above require the Provost's signature. The incumbent must review all documents for accuracy while logging the mail in, and follows up with departments for revisions, as needed; logging the mail involves entering the information into an Excel spreadsheet with appropriate details in order to track or recreate the document. Once mail is logged in it is reviewed by the Executive Assistant to the Provost. Once signed, the incumbent receives the signature folder back from the Provost and logs it out. If the Provost missed any signatures, the paperwork is placed back in her office for approval. Once the paperwork is logged out, it is scanned to the appropriate office, and also to the appropriate electronic folder in the Provost's Office Files, electronic filing system. The originals are then routed to the appropriate office on campus for processing. This task is performed daily, with all mail logged in the same day it arrives, and logged out as soon as possible, once signed. Logging mail in and out requires great attention to detail and excellent grammar; Maintains, complex electronic and paper filing system for the Provost and Vice President for Academic Affairs office. This includes but is not limited to: memorandums of understanding and absence management forms. QUALIFICATIONS High School diploma or its equivalent AND four (4) years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures; thorough knowledge of English grammar, punctuation and spelling; thorough knowledge of office systems and ability to use broader range of technology, systems, and software packages; ability to independently handle multiple work unit priorities and projects. Ability to apply a variety of policies and procedures where specific guidelines may not exist; working knowledge of budget policies and procedures; ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports; ability to handle effectively a broader range of interpersonal contacts including those at a higher level and those sensitive in nature. PREFERRED QUALIFICATIONS Incumbent must have the ability to work independently and possess the experience to be fully proficient in performing most or all the work assignments defined for position. Incumbent must have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying judgment and nonstandard applications and systems, solving a wide range of problems, developing practicable and thorough solutions, and using effective communication and listening skills. Incumbent must have a thorough knowledge of Academic Affairs policies and procedures. Must possess excellent interpersonal skills, remain calm in difficult situations, and have the ability to move across campus to carry out assigned duties and responsibilities. Ability to identify a problem and act immediately to solve it; excellent at time management; ability to solve a wide range of problems, using effective communication and listening skills. Demonstrated ability to handle a great variety of tasks and responsibilities simultaneously and efficiently. Demonstrated ability to act proactively rather than reactively. Incumbent must be adaptable and flexible and have the ability to switch from one project to another quickly. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: December 16, 2019
Administrative Support Assistant II (62904)
Pomona 3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Clerical & Administrative Support Services (CSUEU) - Unit 7 Classification Salary Range: $2,600 - $4,592 per month Anticipated Hiring Range: $2,600 - $3,264 per month Recruitment Closing Date: December 23, 2019 THE DEPARTMENT The Computer Science Department has the function of developing and implementing programs for computer science degree candidates. The department has one BS degree program and a graduate MS degree program and participates in many outreach events with the local community to deepen awareness of computer science. DUTIES AND RESPONSIBILITIES The Administrative Support Assistant II will responsible for department operations support including: Reception Answer incoming calls, respond to emails, and serve as the front-office face of the department. Greet and assist students, faculty, staff and others with a professional and welcoming demeanor. Serve as the primary information resource for university and department policies and procedures. Provide direction and training to office student assistants in a supportive manner and monitor work. Ensure continuous office operation, control work flow and set priorities. Meeting and Events Assist ASC II with departmental events such as Department meetings, Scholarship Ceremony, Alumni and Industry events, and outreach programs (e.g., high school programming contests), can include duties such as preparing and posting flyers, procuring supplies, printing certificates, ordering plaques, and maintaining records. Administrative Support Assist ASC II with search/faculty hiring and DRTP related clerical tasks, communications, and organization. Maintain departmental database of faculty office hours and syllabi. Assist department with class assessments procedure each semester, including ordering and distribution of assessment forms, monitoring of assessment process, and communicating with faculty about assessment procedures. Supplies and Equipment Maintain the inventory of routine office and classroom supplies. Transfer office supply order (e.g. Staples as vendor) cart to Department buyer for ordering. Assist with troubleshooting issues with office equipment/photocopier for faculty and staff. Contact vendor for repairs as needed. Assist ITC with troubleshooting department laboratory and conference equipment such as smart boards and overhead projectors Facilities Assist ASCII with room reservations and computer lab reservations for courses, events, and meetings. Assist with office and lab renovations or relocations. Track access requests for instructors or students to CS facilities (keys, swipe cards). Information Maintain department bulletin boards and public signage (print and electronic). Handle incoming and outgoing mail/parcels for the department. Maintain organization of faculty mailboxes. Chair's Assistant Assist with scheduling and confirming appointments on Chair's calendar. Receive visitors who have an appointment and appropriately screen those that do not. Assist with correspondence from Chair and transmit as needed. Perform temporary assignments for the Department Chair, as requested. In addition, the incumbent will be responsible for student support services including: Student Support Serve as a resource for all CS student major/minor information and files. Answer telephones and email inquiries from students in a timely manner. Assist students with questions and concerns. Provide information regarding department and university policies and procedures and direct students to appropriate resources as needed. Curriculum Information Inform students and assist faculty and staff on prerequisites, schedule modifications, GE requirements, and curriculum sheet clarifications. Student Petitions Process and screen undergraduate and graduate related petitions and paperwork. Direct student assistants in handling these documents. Communicate with the College of Science Advising Center and Dean's Office in tracking student related petitions. Student Club Support. Assist department student clubs with the logistics of scheduling QUALIFICATIONS High School diploma or its equivalent AND three (3) years of experience in general office clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures; thorough knowledge of office methods, procedures, and practices; thorough knowledge of English grammar, punctuation and spelling; ability to learn, interpret independently, and apply a variety of complex policies and procedures; able to identify deviations from applicable policies; ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data; ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills; demonstrated competence in effectively presenting standard information in writing; demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Typing and keyboarding skills with the ability to type/key at a corrected rate of 45 words per minute. PREFERRED QUALIFICATIONS Experience with PeopleSoft, comfortable in a multi-tasking environment. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: December 23, 2019
Dec 10, 2019
Full Time
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Clerical & Administrative Support Services (CSUEU) - Unit 7 Classification Salary Range: $2,600 - $4,592 per month Anticipated Hiring Range: $2,600 - $3,264 per month Recruitment Closing Date: December 23, 2019 THE DEPARTMENT The Computer Science Department has the function of developing and implementing programs for computer science degree candidates. The department has one BS degree program and a graduate MS degree program and participates in many outreach events with the local community to deepen awareness of computer science. DUTIES AND RESPONSIBILITIES The Administrative Support Assistant II will responsible for department operations support including: Reception Answer incoming calls, respond to emails, and serve as the front-office face of the department. Greet and assist students, faculty, staff and others with a professional and welcoming demeanor. Serve as the primary information resource for university and department policies and procedures. Provide direction and training to office student assistants in a supportive manner and monitor work. Ensure continuous office operation, control work flow and set priorities. Meeting and Events Assist ASC II with departmental events such as Department meetings, Scholarship Ceremony, Alumni and Industry events, and outreach programs (e.g., high school programming contests), can include duties such as preparing and posting flyers, procuring supplies, printing certificates, ordering plaques, and maintaining records. Administrative Support Assist ASC II with search/faculty hiring and DRTP related clerical tasks, communications, and organization. Maintain departmental database of faculty office hours and syllabi. Assist department with class assessments procedure each semester, including ordering and distribution of assessment forms, monitoring of assessment process, and communicating with faculty about assessment procedures. Supplies and Equipment Maintain the inventory of routine office and classroom supplies. Transfer office supply order (e.g. Staples as vendor) cart to Department buyer for ordering. Assist with troubleshooting issues with office equipment/photocopier for faculty and staff. Contact vendor for repairs as needed. Assist ITC with troubleshooting department laboratory and conference equipment such as smart boards and overhead projectors Facilities Assist ASCII with room reservations and computer lab reservations for courses, events, and meetings. Assist with office and lab renovations or relocations. Track access requests for instructors or students to CS facilities (keys, swipe cards). Information Maintain department bulletin boards and public signage (print and electronic). Handle incoming and outgoing mail/parcels for the department. Maintain organization of faculty mailboxes. Chair's Assistant Assist with scheduling and confirming appointments on Chair's calendar. Receive visitors who have an appointment and appropriately screen those that do not. Assist with correspondence from Chair and transmit as needed. Perform temporary assignments for the Department Chair, as requested. In addition, the incumbent will be responsible for student support services including: Student Support Serve as a resource for all CS student major/minor information and files. Answer telephones and email inquiries from students in a timely manner. Assist students with questions and concerns. Provide information regarding department and university policies and procedures and direct students to appropriate resources as needed. Curriculum Information Inform students and assist faculty and staff on prerequisites, schedule modifications, GE requirements, and curriculum sheet clarifications. Student Petitions Process and screen undergraduate and graduate related petitions and paperwork. Direct student assistants in handling these documents. Communicate with the College of Science Advising Center and Dean's Office in tracking student related petitions. Student Club Support. Assist department student clubs with the logistics of scheduling QUALIFICATIONS High School diploma or its equivalent AND three (3) years of experience in general office clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures; thorough knowledge of office methods, procedures, and practices; thorough knowledge of English grammar, punctuation and spelling; ability to learn, interpret independently, and apply a variety of complex policies and procedures; able to identify deviations from applicable policies; ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data; ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills; demonstrated competence in effectively presenting standard information in writing; demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Typing and keyboarding skills with the ability to type/key at a corrected rate of 45 words per minute. PREFERRED QUALIFICATIONS Experience with PeopleSoft, comfortable in a multi-tasking environment. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: December 23, 2019
Assistant Vice President, Learning & Research Technologies (MPP II) (Recruitment # 60759)
Pomona 3801 West Temple Avenue, Pomona, CA 91768, USA
Description: ASSISTANT VICE PRESIDENT, LEARNING & RESEARCH TECHNOLOGIES Type of Appointment: Full - time, Management Personnel Plan (MPP II) Salary Range: Commensurate with Qualifications and Experience Recruitment Closing Date: Open Until Filled First Review: July 8, 2019 REQUIRED (All candidates must submit the following) An on-line application A letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement A current résumé or curriculum vitae Three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position. DEPARTMENT The Division of Information Technology & Institutional Planning (IT&IP) provides innovative, strategic and cost-appropriate technology services in collaboration with the campus community to advance the mission of the University. DUTIES AND RESPONSIBILITIES The Assistant Vice President, Learning & Research Technologies partners closely with the senior leaders in the Division to evaluate, initiate, implement and monitor the on-going operation of IT services that are utilized in the learning environment; participates as a thought leader in the specification and acquisition of those technologies that enables the campus to meet its educational, research and administrative goals and is a key participant in the analysis and specification of solutions to integration challenges, the development and synchronization of technology frameworks and the rationalization of technology services across academic units in a highly diverse and distributed learning environment. The incumbent also participates in efforts to develop, maintain and govern the learning and research environment across both academic and administrative domains; and is responsible for defining required practices, processes and procedures; and advocates for and manages budget resources, ensuring their efficient and effective use, in order to deliver quality services to the campus. The incumbent oversees initiatives to build comprehensive strategies for utilizing technology in teaching, learning, and research; provides on-going technical advice and coordination of services in support of Faculty Teaching & Research, including the coordination of Divisional participation in developing major services, such as the campus High Performance Computing Cluster, the campus Cybersecurity Research Center initiative and other collaborative initiatives. The incumbent also participates in and coordinates the development of documentation in support of faculty and campus grant applications and coordinates and mentors junior staff and student workers. The incumbent provides insight and ongoing technical advice on the best use of technologies for learning and research environments. This may include the oversight of training as well as the effective and accessible practices for learning tools. As a technology thought leader, the ED closely monitors academic technology trends in the higher education industry as well as the world at large and participates in meaningful exchange of ideas and information with other institutions to improve and expand the use of academic technologies at CPP. The AVP, Learning & Research Technologies provides technical oversight and review of campus IT Change Control requests and participates in review of new project proposals and service change requests; carries out IT Reviews as part of IT support for the campus Procurement Process; participates in committees; represents the campus and the Division of IT&IP as technical liaison to higher education technical forums, including CENIC, Internet2 and CSU technical forums; and performs other duties as assigned by the VP/CIO. MINIMUM QUALIFICATIONS Bachelor's degree in computer science, information systems, engineering, business administration, educational technology, communications, or a related field AND at least ten (10) years of successful and progressively responsible experience working with information technology and performance of design and supervision of large technical initiatives, demonstrated expertise in the assessment, deployment and management of technology-based services and solutions. Strong leadership and interpersonal skills, including demonstrated ability to work proactively and creatively in a decentralized environment; demonstrated technical knowledge and management abilities necessary to build and effectively lead a major department; knowledge and ability to perform needs analysis and conduct feasibility studies. expertise in technical support services and experience providing technical support and/or helpdesk solutions for workstations, network connectivity, desktop applications and complex information systems; experience with standardized IT products, procedures, and protocols; experience in network management; understanding Windows server-based services and hardware; experience in managing IT infrastructure projects, transitions, and conversions; and effective communication skills and demonstrated ability to communicate with technical and non-technical users, write reports and prepare proposals, and make formal presentations. The candidate must have the ability to formulate and disseminate project plans in a collaborative environment; to interpret, analyze and make decisions based on policies, procedures, and regulations; to use judgement and discretion to act when precedents do not exist; strong negotiation and conflict management skills; evidence of strong commitment and ability to uphold the educational goals of the university and its increasingly diverse ethnic, cultural and international character. The candidate must have extensive knowledge of instructional design theories and methodologies, innovation in teaching and learning, trends in IT engagement, and best practices in the management of engagement and innovation technologies related to academic support services with demonstrated skill in providing leadership for appropriate integration of learning technologies and pedagogy into instructional programs and activities, including online and distance education. The incumbent must have a proven record of success in developing and maintain strong working relationships with faculty, students, staff (particularly technology staff), administrators, and both internal and external partners with proven ability to lead and serve on cross-campus collaborative groups and must possess a valid CA driver's license, have valid insurance, and submit paperwork to participate in the DMV Pull Notification program and pass a criminal background check performed by the University Police Department. PREFERRED QUALIFICATIONS A Master's degree in computer science, information systems, business administration, educational technology, communications, or a related field is preferred. Demonstrated ability to lead major technology initiatives through the entire project life cycle, from initial user requirements gathering, through design, implementation, testing and commissioning, in a fast paced and ever changing environment; ability to work collaboratively in a decentralized environment with multiple and diverse priorities by basing decisions on sound judgement and discretion; demonstrated technical knowledge and ability to coordinate systems and applications needs analysis, conduct feasibility studies, and develop operating procedures; and have expertise in critical support services, help desk, desktop support, complex applications support; and possess excellent customer service skills. Experience providing technical support for complex applications; effective communication skills and demonstrated ability to communicate with technical and non-technical users; demonstrated ability to transition between strategic vision and operational details in order to successfully define and implement department goals in alignment with division and university goals and core values; demonstrated ability to offer constructive opinions and alternative solutions to a problem, and be supportive of the final decision once it has been made; and the ability to define problems, research and analyze requirements, establish facts, draw valid conclusions, and interpret an extensive variety of technical and functional processes is desirable. Experience in a university IT support environment; experience with business process analysis and workflow development; advance knowledge of higher education Information Technology issues, technologies and trends, experience with coordinating, the writing, implementation, and reporting of grants and grant application; and higher education teaching experience is preferred. APPOINTMENT AND SALARY Salary is competitive and includes a comprehensive benefits package. Salary is competitive and commensurate with qualifications and experience. This is a Management Personnel Plan Level II position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, an excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance and retirement benefits. CLOSING DATE AND HOW TO APPLY Review of complete applications will begin July 8, 2019 and will continue until the position is filled. For application information and materials, visit our website at www.cpp.edu/hr and refer to Job # 60759. All candidates must submit: (1) a formal University application (2) a letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement; (3) a current résumé or curriculum vitae; and (4) the names, titles, addresses and telephone numbers of three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. ADDITIONAL INFORMATION Cal Poly Pomona is a smoke and tobacco-free Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT The person holding this position is considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html This position is currently on the List of Conflict of Interest Designated Positions for Cal Poly Pomona. This requires the filing of a statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every two years thereafter. Visit the Human Resource Services Conflict of Interest webpage link for additional information on designated positions: http://www.cpp.edu/~hr/coi.shtm1 AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: ASSISTANT VICE PRESIDENT, LEARNING & RESEARCH TECHNOLOGIES Type of Appointment: Full - time, Management Personnel Plan (MPP II) Salary Range: Commensurate with Qualifications and Experience Recruitment Closing Date: Open Until Filled First Review: July 8, 2019 REQUIRED (All candidates must submit the following) An on-line application A letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement A current résumé or curriculum vitae Three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position. DEPARTMENT The Division of Information Technology & Institutional Planning (IT&IP) provides innovative, strategic and cost-appropriate technology services in collaboration with the campus community to advance the mission of the University. DUTIES AND RESPONSIBILITIES The Assistant Vice President, Learning & Research Technologies partners closely with the senior leaders in the Division to evaluate, initiate, implement and monitor the on-going operation of IT services that are utilized in the learning environment; participates as a thought leader in the specification and acquisition of those technologies that enables the campus to meet its educational, research and administrative goals and is a key participant in the analysis and specification of solutions to integration challenges, the development and synchronization of technology frameworks and the rationalization of technology services across academic units in a highly diverse and distributed learning environment. The incumbent also participates in efforts to develop, maintain and govern the learning and research environment across both academic and administrative domains; and is responsible for defining required practices, processes and procedures; and advocates for and manages budget resources, ensuring their efficient and effective use, in order to deliver quality services to the campus. The incumbent oversees initiatives to build comprehensive strategies for utilizing technology in teaching, learning, and research; provides on-going technical advice and coordination of services in support of Faculty Teaching & Research, including the coordination of Divisional participation in developing major services, such as the campus High Performance Computing Cluster, the campus Cybersecurity Research Center initiative and other collaborative initiatives. The incumbent also participates in and coordinates the development of documentation in support of faculty and campus grant applications and coordinates and mentors junior staff and student workers. The incumbent provides insight and ongoing technical advice on the best use of technologies for learning and research environments. This may include the oversight of training as well as the effective and accessible practices for learning tools. As a technology thought leader, the ED closely monitors academic technology trends in the higher education industry as well as the world at large and participates in meaningful exchange of ideas and information with other institutions to improve and expand the use of academic technologies at CPP. The AVP, Learning & Research Technologies provides technical oversight and review of campus IT Change Control requests and participates in review of new project proposals and service change requests; carries out IT Reviews as part of IT support for the campus Procurement Process; participates in committees; represents the campus and the Division of IT&IP as technical liaison to higher education technical forums, including CENIC, Internet2 and CSU technical forums; and performs other duties as assigned by the VP/CIO. MINIMUM QUALIFICATIONS Bachelor's degree in computer science, information systems, engineering, business administration, educational technology, communications, or a related field AND at least ten (10) years of successful and progressively responsible experience working with information technology and performance of design and supervision of large technical initiatives, demonstrated expertise in the assessment, deployment and management of technology-based services and solutions. Strong leadership and interpersonal skills, including demonstrated ability to work proactively and creatively in a decentralized environment; demonstrated technical knowledge and management abilities necessary to build and effectively lead a major department; knowledge and ability to perform needs analysis and conduct feasibility studies. expertise in technical support services and experience providing technical support and/or helpdesk solutions for workstations, network connectivity, desktop applications and complex information systems; experience with standardized IT products, procedures, and protocols; experience in network management; understanding Windows server-based services and hardware; experience in managing IT infrastructure projects, transitions, and conversions; and effective communication skills and demonstrated ability to communicate with technical and non-technical users, write reports and prepare proposals, and make formal presentations. The candidate must have the ability to formulate and disseminate project plans in a collaborative environment; to interpret, analyze and make decisions based on policies, procedures, and regulations; to use judgement and discretion to act when precedents do not exist; strong negotiation and conflict management skills; evidence of strong commitment and ability to uphold the educational goals of the university and its increasingly diverse ethnic, cultural and international character. The candidate must have extensive knowledge of instructional design theories and methodologies, innovation in teaching and learning, trends in IT engagement, and best practices in the management of engagement and innovation technologies related to academic support services with demonstrated skill in providing leadership for appropriate integration of learning technologies and pedagogy into instructional programs and activities, including online and distance education. The incumbent must have a proven record of success in developing and maintain strong working relationships with faculty, students, staff (particularly technology staff), administrators, and both internal and external partners with proven ability to lead and serve on cross-campus collaborative groups and must possess a valid CA driver's license, have valid insurance, and submit paperwork to participate in the DMV Pull Notification program and pass a criminal background check performed by the University Police Department. PREFERRED QUALIFICATIONS A Master's degree in computer science, information systems, business administration, educational technology, communications, or a related field is preferred. Demonstrated ability to lead major technology initiatives through the entire project life cycle, from initial user requirements gathering, through design, implementation, testing and commissioning, in a fast paced and ever changing environment; ability to work collaboratively in a decentralized environment with multiple and diverse priorities by basing decisions on sound judgement and discretion; demonstrated technical knowledge and ability to coordinate systems and applications needs analysis, conduct feasibility studies, and develop operating procedures; and have expertise in critical support services, help desk, desktop support, complex applications support; and possess excellent customer service skills. Experience providing technical support for complex applications; effective communication skills and demonstrated ability to communicate with technical and non-technical users; demonstrated ability to transition between strategic vision and operational details in order to successfully define and implement department goals in alignment with division and university goals and core values; demonstrated ability to offer constructive opinions and alternative solutions to a problem, and be supportive of the final decision once it has been made; and the ability to define problems, research and analyze requirements, establish facts, draw valid conclusions, and interpret an extensive variety of technical and functional processes is desirable. Experience in a university IT support environment; experience with business process analysis and workflow development; advance knowledge of higher education Information Technology issues, technologies and trends, experience with coordinating, the writing, implementation, and reporting of grants and grant application; and higher education teaching experience is preferred. APPOINTMENT AND SALARY Salary is competitive and includes a comprehensive benefits package. Salary is competitive and commensurate with qualifications and experience. This is a Management Personnel Plan Level II position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, an excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance and retirement benefits. CLOSING DATE AND HOW TO APPLY Review of complete applications will begin July 8, 2019 and will continue until the position is filled. For application information and materials, visit our website at www.cpp.edu/hr and refer to Job # 60759. All candidates must submit: (1) a formal University application (2) a letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement; (3) a current résumé or curriculum vitae; and (4) the names, titles, addresses and telephone numbers of three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. ADDITIONAL INFORMATION Cal Poly Pomona is a smoke and tobacco-free Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT The person holding this position is considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html This position is currently on the List of Conflict of Interest Designated Positions for Cal Poly Pomona. This requires the filing of a statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every two years thereafter. Visit the Human Resource Services Conflict of Interest webpage link for additional information on designated positions: http://www.cpp.edu/~hr/coi.shtm1 AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. Closing Date/Time: Open until filled
Administrative Support Assistant II (62906)
Pomona 3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Clerical & Administrative Support Services (CSUEU) - Unit 7 Classification Salary Range: $2,600 - $4,592 per month Anticipated Hiring Range: $2,600 - $3,264 per month Recruitment Closing Date: December 23, 2019 THE DEPARTMENT The College of Science dean's office is responsible for the administration of academic and ancillary programs supporting the Departments of Biological Sciences, Chemistry & Biochemistry, Computer Sciences, Geological Sciences, Kinesiology & Health Promotion, Mathematics & Statistics, and Physics & Astronomy Departments, as well as the Center for Excellence in Mathematics and Science Teaching (CEMaST), the Science Educational Enhancement Services (SEES) and the Advising Center. At present, the College of Science has more than 4,300 undergraduate and graduate students, over 180 temporary faculty, approximately 125 tenure-line faculty and 55 staff members. DUTIES AND RESPONSIBILITIES The Administrative Support Assistant will be responsible for operations including: Reception Answer incoming calls, respond to Advising Center general email, and serve as the front-office face of the center. Greet and assist students, faculty, staff, and others with a professional and welcoming demeanor. Serve as the primary information resource for university and department policies and procedures. Administrative Support to Staff Advisors Schedule and confirm appointments on advisors' calendars. Transmit and disseminate correspondence to and from the advisors as directed. Receive visitors who have an appointment with an advisor and appropriately screen those who do not. Information Track and post university and advising center information for registration, events, advising, petition processing etc. on bulletin boards, website and other public displays at direction of Advising Center Coordinator. Maintain accurate student advising databases such as the Petition Log, CPP Pledge programs, Academic Standing Lists, CPP Connect and other student success databases as needed. Mail Handle incoming and outgoing mail/parcels for the department. Maintain organization of advisor mailboxes. Events/Meetings Support center events and meetings, e.g., assist with room reservations, prepare and post flyers, and procure supplies, etc. Take minutes, assist with creating agendas. Office Monitor office supply inventory. Order office supplies needed via the Dean's office. Responsible for copier supplies and use. Assist with p-card reconciliation. Miscellaneous Resolve problems that arise in assigned areas of responsibility using judgement and discretion. Communicate issues clearly and proactively to advising coordinator and other staff members. Attend appropriate training courses to remain up-to-date with policies, procedures and software systems at the university. The incumbent will be responsible for Student Support Services including: Information Greet all students with friendly and positive demeanor. Screen student inquiries and provide basic information to answer questions and/or direct students to appropriate resources if needed (e.g., staff advisors, faculty advisors, Bronco Advising Center, CAPS, DRC, College Advising Centers, Registrar, etc.). Assist students who may be in distress. Academic-Related Support Services Remove advising holds as directed by advisors/faculty. Track student academic petition processing and provide final decisions to students. Maintain up to date petition log. Assist students with resolving registration issues. Attend training as needed to stay informed on current advising and academic policies. Screen petitions for accuracy and necessity. Assist with training and hire paperwork for student workers. Provide guidance to student assistants as needed. QUALIFICATIONS High School diploma or its equivalent AND three (3) years of experience in general office clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures; thorough knowledge of office methods, procedures, and practices; thorough knowledge of English grammar, punctuation and spelling; ability to learn, interpret independently, and apply a variety of complex policies and procedures; able to identify deviations from applicable policies; ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data; ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills; demonstrated competence in effectively presenting standard information in writing; demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Typing and keyboarding skills with the ability to type/key at a corrected rate of 45 words per minute. PREFERRED QUALIFICATIONS A Bachelor's degree, familiarity with the College of Science, Cal Poly Pomona, CSU system, and experience working in higher education is preferred. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: December 23, 2019
Dec 10, 2019
Full Time
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Clerical & Administrative Support Services (CSUEU) - Unit 7 Classification Salary Range: $2,600 - $4,592 per month Anticipated Hiring Range: $2,600 - $3,264 per month Recruitment Closing Date: December 23, 2019 THE DEPARTMENT The College of Science dean's office is responsible for the administration of academic and ancillary programs supporting the Departments of Biological Sciences, Chemistry & Biochemistry, Computer Sciences, Geological Sciences, Kinesiology & Health Promotion, Mathematics & Statistics, and Physics & Astronomy Departments, as well as the Center for Excellence in Mathematics and Science Teaching (CEMaST), the Science Educational Enhancement Services (SEES) and the Advising Center. At present, the College of Science has more than 4,300 undergraduate and graduate students, over 180 temporary faculty, approximately 125 tenure-line faculty and 55 staff members. DUTIES AND RESPONSIBILITIES The Administrative Support Assistant will be responsible for operations including: Reception Answer incoming calls, respond to Advising Center general email, and serve as the front-office face of the center. Greet and assist students, faculty, staff, and others with a professional and welcoming demeanor. Serve as the primary information resource for university and department policies and procedures. Administrative Support to Staff Advisors Schedule and confirm appointments on advisors' calendars. Transmit and disseminate correspondence to and from the advisors as directed. Receive visitors who have an appointment with an advisor and appropriately screen those who do not. Information Track and post university and advising center information for registration, events, advising, petition processing etc. on bulletin boards, website and other public displays at direction of Advising Center Coordinator. Maintain accurate student advising databases such as the Petition Log, CPP Pledge programs, Academic Standing Lists, CPP Connect and other student success databases as needed. Mail Handle incoming and outgoing mail/parcels for the department. Maintain organization of advisor mailboxes. Events/Meetings Support center events and meetings, e.g., assist with room reservations, prepare and post flyers, and procure supplies, etc. Take minutes, assist with creating agendas. Office Monitor office supply inventory. Order office supplies needed via the Dean's office. Responsible for copier supplies and use. Assist with p-card reconciliation. Miscellaneous Resolve problems that arise in assigned areas of responsibility using judgement and discretion. Communicate issues clearly and proactively to advising coordinator and other staff members. Attend appropriate training courses to remain up-to-date with policies, procedures and software systems at the university. The incumbent will be responsible for Student Support Services including: Information Greet all students with friendly and positive demeanor. Screen student inquiries and provide basic information to answer questions and/or direct students to appropriate resources if needed (e.g., staff advisors, faculty advisors, Bronco Advising Center, CAPS, DRC, College Advising Centers, Registrar, etc.). Assist students who may be in distress. Academic-Related Support Services Remove advising holds as directed by advisors/faculty. Track student academic petition processing and provide final decisions to students. Maintain up to date petition log. Assist students with resolving registration issues. Attend training as needed to stay informed on current advising and academic policies. Screen petitions for accuracy and necessity. Assist with training and hire paperwork for student workers. Provide guidance to student assistants as needed. QUALIFICATIONS High School diploma or its equivalent AND three (3) years of experience in general office clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures; thorough knowledge of office methods, procedures, and practices; thorough knowledge of English grammar, punctuation and spelling; ability to learn, interpret independently, and apply a variety of complex policies and procedures; able to identify deviations from applicable policies; ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data; ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills; demonstrated competence in effectively presenting standard information in writing; demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Typing and keyboarding skills with the ability to type/key at a corrected rate of 45 words per minute. PREFERRED QUALIFICATIONS A Bachelor's degree, familiarity with the College of Science, Cal Poly Pomona, CSU system, and experience working in higher education is preferred. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: December 23, 2019
Medical Assistant (103195)
Maritime Academy 200 Maritime Academy Drive, Vallejo, CA 94590, USA
Description: POSITION SUMMARY: The Student Health Services (SHS) is authorized under EO 943 to provide basic medical care, family planning and health promotion services to Cal Maritime students while on campus and at sea, to provide limited employee health services related to cruise, and public health prevention programs for the prevention and control of preventable diseases on campus and at sea. Under general supervision, the Medical Assistant performs front office duties as well as standard clinical assistance work, including a variety of medical technical support services in support of the SHS operations. MAJOR RESPONSIBILITIES: Front Office Duties: Perform Front Office Duties for Student Health Services, including reception, appointment scheduling, intake and processing medical records and information. • Provide front office reception duties. • Answer telephone calls, provide accurate information to customers, take and refer messages, as needed. • Schedule appointments for all SHS providers, including physicians, nurse practitioner, psychologist, and special consultants. • Intake patients through walk-in for medical clinic as well as Counseling and Psychological Services. • Assist in coordination of patient flow. • Locate and distribute medical records to providers. • Prepare, process, file and archive medical documents. • Maintain security and confidentiality of medical information for students and employees in accord with state and federal laws. • Facilitate, organize, and track referrals of students to off-campus providers, including maintaining and updating the list of specialists and providing follow-up of all students referred. • May work with insurance companies and specialists in order to facilitate referrals. • Oversee stocking of brochures and periodicals and cleanliness of front lobby/waiting area. • Monitor stocking/cleanliness of front lobby/waiting area. • Utilize electronic patient management and medical records systems. Direct Patient Care Responsibilities: Perform various medical assistance duties in support of health care delivery. • Escort Patient to exam room and provide instruction on how to prepare for medical examination or treatment by provider. • Elicit Chief Complaint, take and record vital signs of patients and prepare them for examination by provider in accordance with Chief Complaint. • Assist the medical providers in the examination and treatment of patients including medical chaperone functions. • Assist licensed medical providers in performance of various medical procedures, including minor surgery. • Perform a variety of procedures and standard tests such as: vision and hearing screening, audiometry, electrocardiograms, peak flow and spirometry, suture removal, ear lavage, dressing changes, injections and TB skin tests, non-invasive specimen collection under the supervision of a licensed practitioner (e.g., urine collection, blood glucose testing, rapid strep tests, pregnancy tests). • Administer medications and immunizations as ordered by the licensed medical provider. • Facilitate lab tests ordered by the practitioner, including phlebotomy when needed. • Perform CLIA waived lab testing when ordered. • Assist with sterile instrument processing • Assist in the dispensary with over the counter and non-controlled prescription medications. • Prepare Exam Rooms, including linen changes, treatment tray set-ups, including surgical trays. • Ensure exam rooms are fully stocked, organized, clean and disinfected as necessary. • Ensure patient confidentiality is maintained. Administrative Duties: Provide various administrative duties in support of the SHS operation. • Assist in Health Education/Outreach activities for the Student Health Services • Assist in organizing and inventorying medical supplies, pharmaceuticals and office supplies. • Assist in the Health Review Process for admitted students • Assist with preparation and support of the TSGB sick bay. • Perform other duties as assigned by the Director, CAPS Counselor, and Nurse Practitioner. REQUIRED QUALIFICATIONS: • HS Diploma or equivalent is required; Certificate of completion from an accredited and approved medical assisting program. Basic Cardiac Life Support Certification is required. • Working knowledge of daily health care clinic operations and organization ranging from reception and patient scheduling to delivery of health care services; working knowledge of medical terminology; skilled in performing basic medical (back) office procedures such as performing ECG's, spirometry, nebulizer treatments, assisting with basic waived laboratory examinations; ability to give injections by IM, SQ; tuberculosis skin tests and administer medications by various routes per physician/nurse practitioner orders; basic knowledge of applicable state and federal laws pertaining to confidentiality of protected health information; ability to work collaboratively as a member of a health care team. Knowledge of scope of care appropriate for Medical Assistants as per the Medical Board of California guidelines. • Ability to communicate effectively with diverse populations in writing and verbally, application and proper operation of various office supplies and equipment used in performing the duties described above; good customer service skills; ability to coordinate many processes at once and multi-task, use of the internet and ability to update the SHS website. • Computer skills sufficient to be a competent user of the electronic patient management/medical records system. PREFERRED QUALIFICATIONS: • Public speaking skills • Basic competence with MS Office Suite • Ability to provide Health Education SPECIAL CONDITIONS: • Exposed to blood, blood products and body fluids; exposed to needles. PHYSICAL, MENTAL and ENVIRONMENTAL CONDITIONS: • LIGHT WORK - involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds. • Primary setting in the Student Health Center includes usage of primary office space, patient care examination rooms, medical records rooms, and central office space with multiple stations, lab setting and pharmacy. Must be capable of moving from one end of the campus to the other and through all campus buildings, with the ability to climb multiple flights of stairs and operate a motorized cart for transport to the ship and other campus locations. • Is exposed to marked changes in temperature and/or humidity • Drives motorized equipment HOURS of WORK: Hours and schedule of work will vary according to business needs. BACKGROUND CHECK: A background check (including a criminal records check and fingerprinting) must be satisfactorily completed before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. MANDATED REPORTER: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017 as a condition of employment. ELIGIBILITY TO WORK: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with a Disability Closing Date/Time: Open until filled
Dec 04, 2019
Description: POSITION SUMMARY: The Student Health Services (SHS) is authorized under EO 943 to provide basic medical care, family planning and health promotion services to Cal Maritime students while on campus and at sea, to provide limited employee health services related to cruise, and public health prevention programs for the prevention and control of preventable diseases on campus and at sea. Under general supervision, the Medical Assistant performs front office duties as well as standard clinical assistance work, including a variety of medical technical support services in support of the SHS operations. MAJOR RESPONSIBILITIES: Front Office Duties: Perform Front Office Duties for Student Health Services, including reception, appointment scheduling, intake and processing medical records and information. • Provide front office reception duties. • Answer telephone calls, provide accurate information to customers, take and refer messages, as needed. • Schedule appointments for all SHS providers, including physicians, nurse practitioner, psychologist, and special consultants. • Intake patients through walk-in for medical clinic as well as Counseling and Psychological Services. • Assist in coordination of patient flow. • Locate and distribute medical records to providers. • Prepare, process, file and archive medical documents. • Maintain security and confidentiality of medical information for students and employees in accord with state and federal laws. • Facilitate, organize, and track referrals of students to off-campus providers, including maintaining and updating the list of specialists and providing follow-up of all students referred. • May work with insurance companies and specialists in order to facilitate referrals. • Oversee stocking of brochures and periodicals and cleanliness of front lobby/waiting area. • Monitor stocking/cleanliness of front lobby/waiting area. • Utilize electronic patient management and medical records systems. Direct Patient Care Responsibilities: Perform various medical assistance duties in support of health care delivery. • Escort Patient to exam room and provide instruction on how to prepare for medical examination or treatment by provider. • Elicit Chief Complaint, take and record vital signs of patients and prepare them for examination by provider in accordance with Chief Complaint. • Assist the medical providers in the examination and treatment of patients including medical chaperone functions. • Assist licensed medical providers in performance of various medical procedures, including minor surgery. • Perform a variety of procedures and standard tests such as: vision and hearing screening, audiometry, electrocardiograms, peak flow and spirometry, suture removal, ear lavage, dressing changes, injections and TB skin tests, non-invasive specimen collection under the supervision of a licensed practitioner (e.g., urine collection, blood glucose testing, rapid strep tests, pregnancy tests). • Administer medications and immunizations as ordered by the licensed medical provider. • Facilitate lab tests ordered by the practitioner, including phlebotomy when needed. • Perform CLIA waived lab testing when ordered. • Assist with sterile instrument processing • Assist in the dispensary with over the counter and non-controlled prescription medications. • Prepare Exam Rooms, including linen changes, treatment tray set-ups, including surgical trays. • Ensure exam rooms are fully stocked, organized, clean and disinfected as necessary. • Ensure patient confidentiality is maintained. Administrative Duties: Provide various administrative duties in support of the SHS operation. • Assist in Health Education/Outreach activities for the Student Health Services • Assist in organizing and inventorying medical supplies, pharmaceuticals and office supplies. • Assist in the Health Review Process for admitted students • Assist with preparation and support of the TSGB sick bay. • Perform other duties as assigned by the Director, CAPS Counselor, and Nurse Practitioner. REQUIRED QUALIFICATIONS: • HS Diploma or equivalent is required; Certificate of completion from an accredited and approved medical assisting program. Basic Cardiac Life Support Certification is required. • Working knowledge of daily health care clinic operations and organization ranging from reception and patient scheduling to delivery of health care services; working knowledge of medical terminology; skilled in performing basic medical (back) office procedures such as performing ECG's, spirometry, nebulizer treatments, assisting with basic waived laboratory examinations; ability to give injections by IM, SQ; tuberculosis skin tests and administer medications by various routes per physician/nurse practitioner orders; basic knowledge of applicable state and federal laws pertaining to confidentiality of protected health information; ability to work collaboratively as a member of a health care team. Knowledge of scope of care appropriate for Medical Assistants as per the Medical Board of California guidelines. • Ability to communicate effectively with diverse populations in writing and verbally, application and proper operation of various office supplies and equipment used in performing the duties described above; good customer service skills; ability to coordinate many processes at once and multi-task, use of the internet and ability to update the SHS website. • Computer skills sufficient to be a competent user of the electronic patient management/medical records system. PREFERRED QUALIFICATIONS: • Public speaking skills • Basic competence with MS Office Suite • Ability to provide Health Education SPECIAL CONDITIONS: • Exposed to blood, blood products and body fluids; exposed to needles. PHYSICAL, MENTAL and ENVIRONMENTAL CONDITIONS: • LIGHT WORK - involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds. • Primary setting in the Student Health Center includes usage of primary office space, patient care examination rooms, medical records rooms, and central office space with multiple stations, lab setting and pharmacy. Must be capable of moving from one end of the campus to the other and through all campus buildings, with the ability to climb multiple flights of stairs and operate a motorized cart for transport to the ship and other campus locations. • Is exposed to marked changes in temperature and/or humidity • Drives motorized equipment HOURS of WORK: Hours and schedule of work will vary according to business needs. BACKGROUND CHECK: A background check (including a criminal records check and fingerprinting) must be satisfactorily completed before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. MANDATED REPORTER: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017 as a condition of employment. ELIGIBILITY TO WORK: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with a Disability Closing Date/Time: Open until filled
Sierra Community College District
Substitute/Short Term Pool - Instructional Assistant – SSSP
SIERRA JOINT COMMUNITY COLLEGE DISTRICT Rocklin, California, United States
SHORT TERM - TEMPORARY POSITIONS Instructional Assistant - Student Success and Support Program (SSSP) Sierra College is requesting TEMPORARY APPLICATIONS be submitted for a short term/temporary Instructional Assistant - Student Success and Support Program (SSSP) pool for all Campuses. When a position becomes available, the Supervisor will pull applications from the pool and schedule interviews from there. Applications submitted to this pool will be kept on file for one year. These positions will be part time or full time depending on need but will last no more than 175 days. Summary Description Under direction of assigned manager, provide a full range of support to assist Counselors in a variety of specialized duties: assist in outreach/recruitment/retention efforts; provide information to students and perform related duties as required to ensure compliance with District policies and applicable state and federal laws and regulations. ? Salary & Benefit Information: $20.66 per hour Duties: Representative Duties - The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assists in high school outreach and other public and community related efforts; participates in the development and implementation of appropriate methods and procedures to optimize efficient and effective delivery of services to potential and enrolled students; assists with services to increase access, student retention and success. 2. Performs a variety of specialized duties related to the SSSP requirements regarding services for prospective, new, continuing and returning students; works closely with other departments and staff to ensure smooth implementation of SSSP component activities; communicates SSSP policies, procedures, regulations and other information. 3. Trains, supervises and provides support to student employees; maintains student employee paperwork, and conducts performance evaluations; records and verifies student employee time sheets and coordinates schedules; resolves conflicts between student and/or other temporary help. 4. Provides information and referrals on college programs, policies and procedures; explains program objectives and offerings; assists in the development and coordination of SSSP materials and handouts. 5. Reviews and assesses official transcripts from other educational institutions and verifies acceptable accreditation; calculates student cumulative data and grade point average (GPA), converting data to semester system if prior educational institution operated on a quarter system; assesses transfer curriculum to determine District degree applicability, analyzing comparability and determining if specific courses satisfy graduation requirements or whether to recommend substitution of courses; determines eligibility to use DD214 service record as unit credits. 6. Performs academic records evaluation; evaluates Associate of Arts (AA) and Associate of Science (AS) degree petitions and certificate petitions. 7. Reviews and evaluates high school transcripts and standardized test results. 8. Completes CSU General Education and IGETC certifications. 9. Provides information to groups of students and/or parents regarding: campus resources, technology services, clubs, policies and procedures, including enrollment, registration, payment, financial aid, educational pathways, support services, and technology services. 10. Refers students to Counselors for educational planning, transfer and career planning, personal and crisis counseling. 11. Provides technical assistance to students in major, college, and scholarship exploration including online computer-aided searches to identify opportunities, resources, application procedures and timelines. 12. Assesses students' current knowledge and information needs to determine the appropriate starting point for using counseling department resources; follows department protocols to refer students to a Counselor as appropriate. 13. Clears prerequisites and registration holds, processes forms and petitions; enters data and maintains up-to-date and accurate records of student activity. 14. Assists in planning, coordinating, implementing, and evaluating SSSP related events, such as fairs, workshops, and other events. 15. Functions as a technical resource for students referred by Counselors and faculty for information and assistance. 16. Provides a wide variety of administrative support, may include but not limited to: composes and types correspondence, schedules meetings, appointments, and room reservations; attends meetings and serves on committees; performs general clerical duties; develops and processes forms; maintains and provides information, resource materials, and information on program activities. 17. Performs related duties as required Qualifications: QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Two years of college with major course work in education, counseling, or a related field. Experience: Two years of experience, supporting counseling, enrollment, and other student services. License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver's license may be required. PHYSICAL DEMANDS and WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Hire Type: External Closing Date/Time:
Apr 19, 2019
Full Time
SHORT TERM - TEMPORARY POSITIONS Instructional Assistant - Student Success and Support Program (SSSP) Sierra College is requesting TEMPORARY APPLICATIONS be submitted for a short term/temporary Instructional Assistant - Student Success and Support Program (SSSP) pool for all Campuses. When a position becomes available, the Supervisor will pull applications from the pool and schedule interviews from there. Applications submitted to this pool will be kept on file for one year. These positions will be part time or full time depending on need but will last no more than 175 days. Summary Description Under direction of assigned manager, provide a full range of support to assist Counselors in a variety of specialized duties: assist in outreach/recruitment/retention efforts; provide information to students and perform related duties as required to ensure compliance with District policies and applicable state and federal laws and regulations. ? Salary & Benefit Information: $20.66 per hour Duties: Representative Duties - The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assists in high school outreach and other public and community related efforts; participates in the development and implementation of appropriate methods and procedures to optimize efficient and effective delivery of services to potential and enrolled students; assists with services to increase access, student retention and success. 2. Performs a variety of specialized duties related to the SSSP requirements regarding services for prospective, new, continuing and returning students; works closely with other departments and staff to ensure smooth implementation of SSSP component activities; communicates SSSP policies, procedures, regulations and other information. 3. Trains, supervises and provides support to student employees; maintains student employee paperwork, and conducts performance evaluations; records and verifies student employee time sheets and coordinates schedules; resolves conflicts between student and/or other temporary help. 4. Provides information and referrals on college programs, policies and procedures; explains program objectives and offerings; assists in the development and coordination of SSSP materials and handouts. 5. Reviews and assesses official transcripts from other educational institutions and verifies acceptable accreditation; calculates student cumulative data and grade point average (GPA), converting data to semester system if prior educational institution operated on a quarter system; assesses transfer curriculum to determine District degree applicability, analyzing comparability and determining if specific courses satisfy graduation requirements or whether to recommend substitution of courses; determines eligibility to use DD214 service record as unit credits. 6. Performs academic records evaluation; evaluates Associate of Arts (AA) and Associate of Science (AS) degree petitions and certificate petitions. 7. Reviews and evaluates high school transcripts and standardized test results. 8. Completes CSU General Education and IGETC certifications. 9. Provides information to groups of students and/or parents regarding: campus resources, technology services, clubs, policies and procedures, including enrollment, registration, payment, financial aid, educational pathways, support services, and technology services. 10. Refers students to Counselors for educational planning, transfer and career planning, personal and crisis counseling. 11. Provides technical assistance to students in major, college, and scholarship exploration including online computer-aided searches to identify opportunities, resources, application procedures and timelines. 12. Assesses students' current knowledge and information needs to determine the appropriate starting point for using counseling department resources; follows department protocols to refer students to a Counselor as appropriate. 13. Clears prerequisites and registration holds, processes forms and petitions; enters data and maintains up-to-date and accurate records of student activity. 14. Assists in planning, coordinating, implementing, and evaluating SSSP related events, such as fairs, workshops, and other events. 15. Functions as a technical resource for students referred by Counselors and faculty for information and assistance. 16. Provides a wide variety of administrative support, may include but not limited to: composes and types correspondence, schedules meetings, appointments, and room reservations; attends meetings and serves on committees; performs general clerical duties; develops and processes forms; maintains and provides information, resource materials, and information on program activities. 17. Performs related duties as required Qualifications: QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Two years of college with major course work in education, counseling, or a related field. Experience: Two years of experience, supporting counseling, enrollment, and other student services. License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver's license may be required. PHYSICAL DEMANDS and WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Hire Type: External Closing Date/Time:
6649, Medical Assistant Pool, Student Health Services (6649)
San Diego 5500 Campanile Drive, San Diego, CA 92182, USA
Description: Overview San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups. Initial review of applications will begin on October 25, 2019 and as needed thereafter. The position will remain open until filled. The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice. For more information on San Diego State University, please click here. Position Information This recruitment will be used to establish a pool of candidates for current and future full or part-time, temporary appointments. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m. Work schedule to be arranged. This position, under the direct supervision of the SHS Medical Director, will be called upon to perform clinical and clerical duties in support of student health center operations. While working to assist medical providers, the employee is under the supervision of a licensed professional. Medical Assistants perform a variety of medical technical support services within their scope of practice, as defined by the Medical Board of California. Medical Assistants may perform only those duties authorized by their supervising physician/nurse practitioner who, in compliance with applicable state regulations, must be present in the facility when the Medical Assistant is performing specific procedures. Work assignments may involve other related activities and may be focused in one or more clinical departments within a student health center and may include any of the duties outlined for Clinical Assistants. For more information regarding Student Health Services, please click here. Compensation and Benefits Starting salary upon appointment not expected to exceed $2,600 per month. CSU Classification Salary Range: $2,600 - $4,727 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here. Qualifications Minimum Qualifications • High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities. • While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows: o Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the supervising CSU physician must verify competencies. OR o At the discretion of the Student Health Center Director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California. In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully. Preferred Qualifications and Specialized Skills • Progressively responsible professional experience with demonstrated evidence of administrative and clinical capability and the talent to carry out the responsibilities of this position. • Ability to independently implement routine clerical procedures and to trace and correct routine clerical recording and processing errors. • Ability to consistently apply policies and procedures. • Ability to understand typical office correspondence and to explain and clearly answer questions about routine manuals and procedural statements to students, the public and other employees. • Ability to work cooperatively in a team setting with excellent interpersonal and communication skills. • Ability to rapidly adapt to changing work assignments. • Ability to quickly process and match names and numbers. • Ability to maintain patient confidentiality. • Ability to handle a multi-line telephone system Application Procedures To apply for this position, please click on the "Apply Now" button on this page. You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here. Applicants with disabilities requiring assistance may call (619) 594-7099. General Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Closing Date/Time: Open until filled
Nov 28, 2019
Part Time
Description: Overview San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups. Initial review of applications will begin on October 25, 2019 and as needed thereafter. The position will remain open until filled. The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice. For more information on San Diego State University, please click here. Position Information This recruitment will be used to establish a pool of candidates for current and future full or part-time, temporary appointments. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m. Work schedule to be arranged. This position, under the direct supervision of the SHS Medical Director, will be called upon to perform clinical and clerical duties in support of student health center operations. While working to assist medical providers, the employee is under the supervision of a licensed professional. Medical Assistants perform a variety of medical technical support services within their scope of practice, as defined by the Medical Board of California. Medical Assistants may perform only those duties authorized by their supervising physician/nurse practitioner who, in compliance with applicable state regulations, must be present in the facility when the Medical Assistant is performing specific procedures. Work assignments may involve other related activities and may be focused in one or more clinical departments within a student health center and may include any of the duties outlined for Clinical Assistants. For more information regarding Student Health Services, please click here. Compensation and Benefits Starting salary upon appointment not expected to exceed $2,600 per month. CSU Classification Salary Range: $2,600 - $4,727 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here. Qualifications Minimum Qualifications • High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities. • While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows: o Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the supervising CSU physician must verify competencies. OR o At the discretion of the Student Health Center Director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California. In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully. Preferred Qualifications and Specialized Skills • Progressively responsible professional experience with demonstrated evidence of administrative and clinical capability and the talent to carry out the responsibilities of this position. • Ability to independently implement routine clerical procedures and to trace and correct routine clerical recording and processing errors. • Ability to consistently apply policies and procedures. • Ability to understand typical office correspondence and to explain and clearly answer questions about routine manuals and procedural statements to students, the public and other employees. • Ability to work cooperatively in a team setting with excellent interpersonal and communication skills. • Ability to rapidly adapt to changing work assignments. • Ability to quickly process and match names and numbers. • Ability to maintain patient confidentiality. • Ability to handle a multi-line telephone system Application Procedures To apply for this position, please click on the "Apply Now" button on this page. You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here. Applicants with disabilities requiring assistance may call (619) 594-7099. General Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Closing Date/Time: Open until filled
California State University, San Bernardino (CSUSB)
Administrative Support Assistant II / CNS - Health Science (2019-00874)
San Bernardino 5500 University Parkway, San Bernardino, CA 92407, USA
Description: Employment Status: Part time (.75), temporary, "non-exempt" position for one year. Work Schedule: To be determined. First Review Deadline: The initial review of applications will begin on Monday, December 9, 2019. The Administrative Support II position is needed to support the Administrative Support Coordinator II in the Department of Health Sciences, which encompasses over 500 students in four undergraduate and two graduate programs. This position is the primary source of contact to students, faculty and member of the community. The incumbent is responsible for assisting students with permissions and enrollments for classes, assisting faculty with textbook orders and duplicating orders, removing student advisement holds, and processing SOTE evaluations. Under general supervision, the incumbent will perform a variety of complex general office tasks. Duties may include, but are not limited to, the following: Primarily responsible for support services to the department of Health Science and Human Ecology, as well as general reception duties. Reserve rooms, computer lab and parking passes. Manage the office copier, submit work requests, answer telephones, answer faculty and student questions, review overload slips before submitting to the chair for signatures, distribute mail, distribute pay warrants, type forms, letters, memos and other clerical duties as assigned. Place office supply orders via the Staples for business website. Input requisitions into Peoplesoft for department purchases. Responsible for compiling the student-advising list every quarter/semester. Using Peoplesoft to run the query for enrolled students in the major and will then sort and assign students to faculty advisors using Excel. Maintain records of those students who wish to change their faculty advisor and will make the correction in the following quarter/semester. Use Peoplesoft to grant permissions to students, to enroll students in classes, to drop students from classes and to remove holds, etc. Complete and submit key request cards for faculty and staff and maintain key requests submissions. Submit printing requests for faculty using Printing Service's online system, determining the appropriate code to be used for printing request. Collect release of liability forms from faculty and students assigned and enrolled in courses with activities. The ASA II will alphabetize forms by courses. At Census, the incumbent will use Peoplesoft to print class rosters for the courses and will check that every student enrolled in those courses with activities has a signed release of liability form on file. The incumbent will notify instructors of students who are missing forms and will file the forms when they have all been collected. Compile, distribute and collect Student Opinion Teaching Effectiveness (SOTE) forms. The incumbent will use Peoplesoft, curriculum management to flag SOTEs off all courses that need to be flagged at the beginning of every quarter/semester. Notify faculty members prior to the beginning of every quarter/semester and collect faculty office hours. The incumbent will input faculty office hours into an excel spreadsheet, and post faculty and faculty advisor office hours. Every quarter/semester, will submit book adoptions and/or assist faculty in making book adoptions through the textbook adoption system. The incumbent will also order desk copies by contacting various publishers. Will collect current syllabi from faculty each quarter/semester and store them electronically. Maintain files of incident reports. If incident takes place during classes, a blue incident form is filled out and signed by the instructor of the course. The form is collected by the incumbent who then reviews the document for completion, retrieves the release of liability form (if applicable), makes copies of both and sends the original incident report and copy of the release of liability form to Environmental Health and Safety. The copy of the report and the original release of liability form is filed in a three-ring binder. Be the Floor Marshall for the second floor of the Physical Science building. Perform all other related job duties as assigned. Candidates must possess the following minimum qualifications: The equivalent of two (2) years of general office clerical work experience. Working knowledge of office methods, procedures and practices, and a thorough knowledge of correct English, grammar, spelling and punctuation. General knowledge of applicable university infrastructure, policies and procedures. Ability to learn, interpret independently, and apply a variety of complex policies and procedures, along with the ability to identify deviations from applicable policies. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform standard arithmetic functions of a transactional nature. Ability to establish and maintain effective working relationships with a diverse group of people, along with active problem solving skills. Ability to multi-task while handling constant interuptions. Preferred Qualifications: Working knowledge of MS Office software programs. Working knowledge of PeopleSoft. Experience working in an administrative role in higher education. General knowledge of Health and Human Ecology program requirements. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a limited or general mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: https://www.csusb.edu/human-resources/current-employees/employee-relations/conflict-interest This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096). Closing Date/Time: Open until filled
Nov 28, 2019
Part Time
Description: Employment Status: Part time (.75), temporary, "non-exempt" position for one year. Work Schedule: To be determined. First Review Deadline: The initial review of applications will begin on Monday, December 9, 2019. The Administrative Support II position is needed to support the Administrative Support Coordinator II in the Department of Health Sciences, which encompasses over 500 students in four undergraduate and two graduate programs. This position is the primary source of contact to students, faculty and member of the community. The incumbent is responsible for assisting students with permissions and enrollments for classes, assisting faculty with textbook orders and duplicating orders, removing student advisement holds, and processing SOTE evaluations. Under general supervision, the incumbent will perform a variety of complex general office tasks. Duties may include, but are not limited to, the following: Primarily responsible for support services to the department of Health Science and Human Ecology, as well as general reception duties. Reserve rooms, computer lab and parking passes. Manage the office copier, submit work requests, answer telephones, answer faculty and student questions, review overload slips before submitting to the chair for signatures, distribute mail, distribute pay warrants, type forms, letters, memos and other clerical duties as assigned. Place office supply orders via the Staples for business website. Input requisitions into Peoplesoft for department purchases. Responsible for compiling the student-advising list every quarter/semester. Using Peoplesoft to run the query for enrolled students in the major and will then sort and assign students to faculty advisors using Excel. Maintain records of those students who wish to change their faculty advisor and will make the correction in the following quarter/semester. Use Peoplesoft to grant permissions to students, to enroll students in classes, to drop students from classes and to remove holds, etc. Complete and submit key request cards for faculty and staff and maintain key requests submissions. Submit printing requests for faculty using Printing Service's online system, determining the appropriate code to be used for printing request. Collect release of liability forms from faculty and students assigned and enrolled in courses with activities. The ASA II will alphabetize forms by courses. At Census, the incumbent will use Peoplesoft to print class rosters for the courses and will check that every student enrolled in those courses with activities has a signed release of liability form on file. The incumbent will notify instructors of students who are missing forms and will file the forms when they have all been collected. Compile, distribute and collect Student Opinion Teaching Effectiveness (SOTE) forms. The incumbent will use Peoplesoft, curriculum management to flag SOTEs off all courses that need to be flagged at the beginning of every quarter/semester. Notify faculty members prior to the beginning of every quarter/semester and collect faculty office hours. The incumbent will input faculty office hours into an excel spreadsheet, and post faculty and faculty advisor office hours. Every quarter/semester, will submit book adoptions and/or assist faculty in making book adoptions through the textbook adoption system. The incumbent will also order desk copies by contacting various publishers. Will collect current syllabi from faculty each quarter/semester and store them electronically. Maintain files of incident reports. If incident takes place during classes, a blue incident form is filled out and signed by the instructor of the course. The form is collected by the incumbent who then reviews the document for completion, retrieves the release of liability form (if applicable), makes copies of both and sends the original incident report and copy of the release of liability form to Environmental Health and Safety. The copy of the report and the original release of liability form is filed in a three-ring binder. Be the Floor Marshall for the second floor of the Physical Science building. Perform all other related job duties as assigned. Candidates must possess the following minimum qualifications: The equivalent of two (2) years of general office clerical work experience. Working knowledge of office methods, procedures and practices, and a thorough knowledge of correct English, grammar, spelling and punctuation. General knowledge of applicable university infrastructure, policies and procedures. Ability to learn, interpret independently, and apply a variety of complex policies and procedures, along with the ability to identify deviations from applicable policies. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform standard arithmetic functions of a transactional nature. Ability to establish and maintain effective working relationships with a diverse group of people, along with active problem solving skills. Ability to multi-task while handling constant interuptions. Preferred Qualifications: Working knowledge of MS Office software programs. Working knowledge of PeopleSoft. Experience working in an administrative role in higher education. General knowledge of Health and Human Ecology program requirements. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a limited or general mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: https://www.csusb.edu/human-resources/current-employees/employee-relations/conflict-interest This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096). Closing Date/Time: Open until filled
County of Sonoma
Child Support Specialist III - Promotional
Sonoma County, CA Santa Rosa, CA, United States
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Department of Child Support Services (DCSS) has requested a department promotional certification to fill a Child Support Specialist III position. Only qualified permanent and/or probationary DCSS employees on the eligible list may be eligible for referral to the department for the advertised position. The employment list established from this recruitment may be used to fill future full-time and part-time positions as they occur during the active status of the list.The Civil Service title for the position is Child Support Officer III. Do you excel in a fast paced environment, and: Possess a strong attention to detail while prioritizing in a dynamic work environment Have the ability to remain calm to assist individuals who may be uncooperative, confused, and/or frustrated Have the ability to oversee staff to assist with problem solving, performance measurement, and training in department practices and specialized case management Possess experience creating written procedures If so, take your next career step, apply to become a Child Support Specialist III! Child Support Specialist III is the lead worker and advanced journey level position within the Child Support Officer series. In this position you will perform the more difficult child support collection and establishment duties, and: Provide direct customer service by answering and resolving problems as the they arise Be a technical resource and trainer for lower level staff through mentoring, reviewing work, and providing direction APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work which relates to the knowledge and abilities listed. Normally, this includes courses in investigation, interviewing, paralegal or legal assistant and social and behavioral sciences. Experience: Experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, one year of full-time experience as a Child Support Officer II with Sonoma County or equivalent position in another county would provide such opportunity. License: Possession of a valid driver's license at the appropriate level, including necessary endorsements as required by the State of California to perform the essential job functions of the position. Special Qualifications: The ability to speak, read and write Spanish fluently may be required for certain job assignments. Knowledge, Skills, and Abilities Considerable knowledge of: government codes and established policies, procedures and regulations which pertain to the collection and enforcement of child support payments; child support collection procedures and methods of collecting and adjusting delinquent accounts; legal terminology; legal forms and documents used to enforce support; methods and techniques used to effectively locate non-custodial parents, relatives and related persons; interviewing principles and techniques used for obtaining factual information; financial record keeping procedures; modern office practices and procedures; information systems used in the establishment and enforcement of child support laws. Working knowledge of: procedures, laws, and methods related specialized child support programs, activities and collection methods such as establishing and enforcing interstate and international child support cases, filing, negotiating and releasing liens; tax intercepts; driver's license suspension, and related programs; community services and resources of use to case participants. Ability to: apply federal, state or local laws, ordinances, codes, procedures and rules in order to secure current and delinquent child support payments and establish paternity; effectively interview individuals in order to secure information required to collect support payments; explain legal rights, alternatives, and implications of chosen action to affected parties; be sensitive to the needs, attitudes and problems of clients from a variety of socio-economic backgrounds; understand and use a variety of specialized child support collection methods; resolve formal and informal complaints and problems including credit reporting disputes, problems with tax intercepts, driver's license suspensions, and other issues; effectively use computer and other resources to prepare and manage cases; effectively locate individuals, assets and court orders for support; investigate formal complaints; research information on the whereabouts of non-custodial parents; make logical determinations from financial statements on the amount of child support payments; monitor child support payment records to ensure compliance with court orders; evaluate case records and prepare cases for civil or criminal action; prepare appropriate legal documents; recognize and report suspected child abuse and possible welfare fraud; conduct Orders of Examination; prepare correspondence and convey facts and information; provide information and referral to case participants about appropriate community services and resources; establish and maintain effective working relationships with case participants, co-workers, and public and private agency personnel; develop and implement procedures for new and existing program activities; make presentations to staff and the public verbally and in writing to explain policies, procedures and case management techniques; train, mentor and advise other staff in the processes and procedures used to perform child support case work; extract pertinent information from records and memoranda; deal with stressful situations and hostile clients; perform arithmetic calculations; effectively use electronic information systems equipment; analyze and interpret electronic information system data. Some case assignments require the ability to: learn and apply specialized federal child support laws and procedures, such as UIFSA,URESA, FFCCSOA, and PRWORA, as they apply to interstate and international cases; the child support laws, ordinances, codes, procedures and rules from other states and countries; and the more complex accounting processes as they deal with diverse interest issues of other states and countries. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Jobwith the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questionsmay be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst:MN HR Technician:RR
Dec 03, 2019
Full Time
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Department of Child Support Services (DCSS) has requested a department promotional certification to fill a Child Support Specialist III position. Only qualified permanent and/or probationary DCSS employees on the eligible list may be eligible for referral to the department for the advertised position. The employment list established from this recruitment may be used to fill future full-time and part-time positions as they occur during the active status of the list.The Civil Service title for the position is Child Support Officer III. Do you excel in a fast paced environment, and: Possess a strong attention to detail while prioritizing in a dynamic work environment Have the ability to remain calm to assist individuals who may be uncooperative, confused, and/or frustrated Have the ability to oversee staff to assist with problem solving, performance measurement, and training in department practices and specialized case management Possess experience creating written procedures If so, take your next career step, apply to become a Child Support Specialist III! Child Support Specialist III is the lead worker and advanced journey level position within the Child Support Officer series. In this position you will perform the more difficult child support collection and establishment duties, and: Provide direct customer service by answering and resolving problems as the they arise Be a technical resource and trainer for lower level staff through mentoring, reviewing work, and providing direction APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work which relates to the knowledge and abilities listed. Normally, this includes courses in investigation, interviewing, paralegal or legal assistant and social and behavioral sciences. Experience: Experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, one year of full-time experience as a Child Support Officer II with Sonoma County or equivalent position in another county would provide such opportunity. License: Possession of a valid driver's license at the appropriate level, including necessary endorsements as required by the State of California to perform the essential job functions of the position. Special Qualifications: The ability to speak, read and write Spanish fluently may be required for certain job assignments. Knowledge, Skills, and Abilities Considerable knowledge of: government codes and established policies, procedures and regulations which pertain to the collection and enforcement of child support payments; child support collection procedures and methods of collecting and adjusting delinquent accounts; legal terminology; legal forms and documents used to enforce support; methods and techniques used to effectively locate non-custodial parents, relatives and related persons; interviewing principles and techniques used for obtaining factual information; financial record keeping procedures; modern office practices and procedures; information systems used in the establishment and enforcement of child support laws. Working knowledge of: procedures, laws, and methods related specialized child support programs, activities and collection methods such as establishing and enforcing interstate and international child support cases, filing, negotiating and releasing liens; tax intercepts; driver's license suspension, and related programs; community services and resources of use to case participants. Ability to: apply federal, state or local laws, ordinances, codes, procedures and rules in order to secure current and delinquent child support payments and establish paternity; effectively interview individuals in order to secure information required to collect support payments; explain legal rights, alternatives, and implications of chosen action to affected parties; be sensitive to the needs, attitudes and problems of clients from a variety of socio-economic backgrounds; understand and use a variety of specialized child support collection methods; resolve formal and informal complaints and problems including credit reporting disputes, problems with tax intercepts, driver's license suspensions, and other issues; effectively use computer and other resources to prepare and manage cases; effectively locate individuals, assets and court orders for support; investigate formal complaints; research information on the whereabouts of non-custodial parents; make logical determinations from financial statements on the amount of child support payments; monitor child support payment records to ensure compliance with court orders; evaluate case records and prepare cases for civil or criminal action; prepare appropriate legal documents; recognize and report suspected child abuse and possible welfare fraud; conduct Orders of Examination; prepare correspondence and convey facts and information; provide information and referral to case participants about appropriate community services and resources; establish and maintain effective working relationships with case participants, co-workers, and public and private agency personnel; develop and implement procedures for new and existing program activities; make presentations to staff and the public verbally and in writing to explain policies, procedures and case management techniques; train, mentor and advise other staff in the processes and procedures used to perform child support case work; extract pertinent information from records and memoranda; deal with stressful situations and hostile clients; perform arithmetic calculations; effectively use electronic information systems equipment; analyze and interpret electronic information system data. Some case assignments require the ability to: learn and apply specialized federal child support laws and procedures, such as UIFSA,URESA, FFCCSOA, and PRWORA, as they apply to interstate and international cases; the child support laws, ordinances, codes, procedures and rules from other states and countries; and the more complex accounting processes as they deal with diverse interest issues of other states and countries. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Jobwith the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questionsmay be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst:MN HR Technician:RR
Athletic Academic Advisor - Student Services Professional IB (5739)
East Bay 25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: Salary Range: $3,796.00/month to $5,369.00/month PLEASE NOTE: The starting salary will be between $3,796.00/month to $4,582.50/month Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: Cal State East Bay is a member of the National Collegiate Athletic Association (NCAA). The Cal State East Bay Athletic Department sponsors 15 Intercollegiate sport programs. The Pioneers made the transition back to NCAA Division II during the 2009-10 season after a 10-year absence. In June 2011, Cal State East Bay was accepted as an active member of NCAA Division II and is currently in its fifth year of eligibility for conference and NCAA championships since the move. CSUEB is a member of the California Collegiate Athletic Association (CCAA) which has won 152 NCAA championships in its 75-year history, the most of any Division II conference. Since 1961, the Pioneers have won a total of six team national collegiate championships and seven individual national championships. Cal State East Bay has produced over 250 All-Americans and has won 80 conference championships in NCAA Divisions II and III, as well as in the National Association of Intercollegiate Athletics. ABOUT THE POSITION: Under the supervision and guidance of the Assistant Athletic Director, this position is responsible for monitoring student-athlete academic eligibility and student-athlete academic performance by communicating academic policies and procedures, including NCAA eligibility requirements for student athletes. The individual will work under the guidance of the Assistant Athletic Director and Student-Athlete Support Services, and in conjunction with the Faculty Athletic Representative, and the Office of the Registrar to ensure that student athletes are in compliance with the NCAA's Progress Toward Degree requirements. RESPONSIBILITIES: Under the guidance of the Assistant Athletic Director, assist student-athletes in determining appropriate coursework in compliance with NCAA and CCAA rules. Under the guidance of the Assistant Athletic Director, connect students with existing Student Support Services offered throughout campus (such as AACE, SCAA, Registrar, counseling center, etc.) to encourage utilization of additional services available in other departments. With supervision and guidance of the Assistant Athletic Director, provide prospective and incoming student-athletes with information regarding CSU admission requirements. Complete initial advising and/or registration of incoming freshmen and transfer students. Under the guidance of the Assistant Athletic Director, assist with maintaining student-athlete tutoring and study hall program to ensure the success of all student-athletes. Communicate with the Office of Admissions for all special admits. Under the guidance of the Assistant Athletic Director, monitor eligibility of all student-athletes including: initial eligibility, transfer eligibility, continuing eligibility and progress toward degree. Under the guidance of the Assistant Athletic Director, Head and Assistant Coaches, assist with monitoring the NCAA Eligibility Center accounts for all student-athletes. Provide prospective student-athletes with information regarding NCAA eligibility rules, CSU admissions requirements, and academic support programs offered. In conjunction with the Assistant Athletic Director, attend team meetings and present information on CSU and NCAA academic requirements and eligibility information. Attend on-campus committees (such as Orientation Advisory Committee, PEMSA Advisory Committee). MINIMUM QUALIFICATIONS: Experience: Equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. PREFERRED SKILLS AND KNOWLEDGE: Ability to acquire a working knowledge of and apply program rules and regulations; ability to obtain factual information through discussions and interviews. Ability to reason logically; ability to collect, compile and make verbal or written presentations based on that data/information; ability to advise students on routine matters. Ability to work with a diverse University community with a diverse population of students, faculty, staff members and coaches. Ability to acquire working knowledge of NCAA, CCAA, and CSU rules and regulations regarding admission and student-athlete eligibility. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
Dec 03, 2019
Full Time
Description: SALARY AND BENEFITS: Salary Range: $3,796.00/month to $5,369.00/month PLEASE NOTE: The starting salary will be between $3,796.00/month to $4,582.50/month Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: Cal State East Bay is a member of the National Collegiate Athletic Association (NCAA). The Cal State East Bay Athletic Department sponsors 15 Intercollegiate sport programs. The Pioneers made the transition back to NCAA Division II during the 2009-10 season after a 10-year absence. In June 2011, Cal State East Bay was accepted as an active member of NCAA Division II and is currently in its fifth year of eligibility for conference and NCAA championships since the move. CSUEB is a member of the California Collegiate Athletic Association (CCAA) which has won 152 NCAA championships in its 75-year history, the most of any Division II conference. Since 1961, the Pioneers have won a total of six team national collegiate championships and seven individual national championships. Cal State East Bay has produced over 250 All-Americans and has won 80 conference championships in NCAA Divisions II and III, as well as in the National Association of Intercollegiate Athletics. ABOUT THE POSITION: Under the supervision and guidance of the Assistant Athletic Director, this position is responsible for monitoring student-athlete academic eligibility and student-athlete academic performance by communicating academic policies and procedures, including NCAA eligibility requirements for student athletes. The individual will work under the guidance of the Assistant Athletic Director and Student-Athlete Support Services, and in conjunction with the Faculty Athletic Representative, and the Office of the Registrar to ensure that student athletes are in compliance with the NCAA's Progress Toward Degree requirements. RESPONSIBILITIES: Under the guidance of the Assistant Athletic Director, assist student-athletes in determining appropriate coursework in compliance with NCAA and CCAA rules. Under the guidance of the Assistant Athletic Director, connect students with existing Student Support Services offered throughout campus (such as AACE, SCAA, Registrar, counseling center, etc.) to encourage utilization of additional services available in other departments. With supervision and guidance of the Assistant Athletic Director, provide prospective and incoming student-athletes with information regarding CSU admission requirements. Complete initial advising and/or registration of incoming freshmen and transfer students. Under the guidance of the Assistant Athletic Director, assist with maintaining student-athlete tutoring and study hall program to ensure the success of all student-athletes. Communicate with the Office of Admissions for all special admits. Under the guidance of the Assistant Athletic Director, monitor eligibility of all student-athletes including: initial eligibility, transfer eligibility, continuing eligibility and progress toward degree. Under the guidance of the Assistant Athletic Director, Head and Assistant Coaches, assist with monitoring the NCAA Eligibility Center accounts for all student-athletes. Provide prospective student-athletes with information regarding NCAA eligibility rules, CSU admissions requirements, and academic support programs offered. In conjunction with the Assistant Athletic Director, attend team meetings and present information on CSU and NCAA academic requirements and eligibility information. Attend on-campus committees (such as Orientation Advisory Committee, PEMSA Advisory Committee). MINIMUM QUALIFICATIONS: Experience: Equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. PREFERRED SKILLS AND KNOWLEDGE: Ability to acquire a working knowledge of and apply program rules and regulations; ability to obtain factual information through discussions and interviews. Ability to reason logically; ability to collect, compile and make verbal or written presentations based on that data/information; ability to advise students on routine matters. Ability to work with a diverse University community with a diverse population of students, faculty, staff members and coaches. Ability to acquire working knowledge of NCAA, CCAA, and CSU rules and regulations regarding admission and student-athlete eligibility. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
California State University, San Bernardino (CSUSB)
Administrative Support Assistant II (ASA II)/School of Social Work (2019-00503)
San Bernardino 5500 University Parkway, San Bernardino, CA 92407, USA
Description: Employment Status: Full-time, Probationary "Non-Exempt" position, with the possibility of converting to permanent. Work Schedule: Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Summer hours are Monday through Thursday, 7:00 a.m. to 5:30 p.m. First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning July 31, 2019. Current employees will be given preferred consideration. Under general supervision, the incumbent will perform a variety of complex general office tasks. Duties may include, but are not limited to, the following: The incumbent will be primarily responsible for support services to the Master of Social Work (MSW) Admission functions of the School of Social Work as well as general reception duties. The incumbent will update and maintain the department's student databases and student files, and reserve rooms, computer lab and parking passes. The incumbent will perform other duties appropriate to the operation of the School of Social Work main office. Education & Experience: Applicants must possess a High School Diploma, G.E.D. or equivalent AND two (2) years of clerical/administrative experience. Desirable Qualifications: Some college level education is preferred. Knowledge & Abilities: Thorough knowledge of correct English grammar, spelling and punctuation. Thorough knowledge of office procedures as well as highly effective interpersonal and communication skills and the ability to work with a diverse group of people. The ability to interact tactfully, diplomatically, and positively with faculty, staff, students, administrators, and members of the outside community along with the ability to be a team player. The ability to work harmoniously with college and department staff and to foster a positive office atmosphere and work environment is required. The ability to learn, interpret, apply and clearly explain a variety of complex policies and procedures along with the ability to coordinate many different clerical tasks, determine priorities, set deadlines and compete projects in a timely manner. The ability to take initiative, to be flexible and work well with frequent interruptions. Typing skill is required and applicants must have a working knowledge of databases, in particular the Microsoft office suite of software programs and check work for errors. The ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those of sensitive nature is required along with the ability to work cooperatively with a diverse group of people. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: Employment Status: Full-time, Probationary "Non-Exempt" position, with the possibility of converting to permanent. Work Schedule: Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Summer hours are Monday through Thursday, 7:00 a.m. to 5:30 p.m. First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning July 31, 2019. Current employees will be given preferred consideration. Under general supervision, the incumbent will perform a variety of complex general office tasks. Duties may include, but are not limited to, the following: The incumbent will be primarily responsible for support services to the Master of Social Work (MSW) Admission functions of the School of Social Work as well as general reception duties. The incumbent will update and maintain the department's student databases and student files, and reserve rooms, computer lab and parking passes. The incumbent will perform other duties appropriate to the operation of the School of Social Work main office. Education & Experience: Applicants must possess a High School Diploma, G.E.D. or equivalent AND two (2) years of clerical/administrative experience. Desirable Qualifications: Some college level education is preferred. Knowledge & Abilities: Thorough knowledge of correct English grammar, spelling and punctuation. Thorough knowledge of office procedures as well as highly effective interpersonal and communication skills and the ability to work with a diverse group of people. The ability to interact tactfully, diplomatically, and positively with faculty, staff, students, administrators, and members of the outside community along with the ability to be a team player. The ability to work harmoniously with college and department staff and to foster a positive office atmosphere and work environment is required. The ability to learn, interpret, apply and clearly explain a variety of complex policies and procedures along with the ability to coordinate many different clerical tasks, determine priorities, set deadlines and compete projects in a timely manner. The ability to take initiative, to be flexible and work well with frequent interruptions. Typing skill is required and applicants must have a working knowledge of databases, in particular the Microsoft office suite of software programs and check work for errors. The ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those of sensitive nature is required along with the ability to work cooperatively with a diverse group of people. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Cal State University (CSU) Long Beach
Alternative Media Production Assistant (1014176)
Long Beach 1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Description: Salary: $2,600 to $4,461 per month Department: Bob Murphy Access Center Time Base/Hours/Units per Week: Full-time Position Description: The Alternative Media Production Assistant provides support to the Alternative Media Specialist and the Accessibility Project Consultant by performing various alternative media functions for students, faculty, and the campus community. Duties include assisting the Alternative Specialist in editing and converting course materials into various formats, converting hard-copy images into Braille graphics, assisting in the accessibility quality review, and providing training and support to students utilizing equipment and programs available in the AIM center. In conjunction with the Accessible Instructional Materials (AIM) Center Assistant Director, creates, tracks, maintains, and generates data for mandated Chancellor's Office Accessible Technology Initiative (ATI) Annual Yearly report. Knowledge, Skills & Abilities: Must have some knowledge of adaptive computer hardware and software, or have the ability to learn. Ability to work as part of a team through close collaboration with colleagues and coordinate with others. Ability to work effectively and productively as part of a team. Oral Communication skills to communicate diplomatically and effectively with co-workers, staff, and departmental staff. Working knowledge of standard work practices. Ability to multi-task, practice good time management, and pay strong attention to detail. Proficient in Microsoft Windows, Microsoft Office Suite, Adobe Acrobat, Adobe Illustrator or other graphic software. Ability to use PC and Macintosh computer systems. Ability to work under occasional stressful conditions. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience: Equivalent to six months of experience performing support services for a higher education instructional program and involving such activities as preparing, producing, dispensing, or storing materials, supplies, and equipment; or equivalent to one year of office experience in a related environment; or equivalent to two years of college with 16 semester units in related courses. Six months experience working with students with disabilities preferred. Equal Employment Opportunity: CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer. To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101. General Information: A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Benefits: Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Please read the full job announcement at http://www.csulb.edu/employment/. Refer to Job #1014176. CSULB is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment. Closing Date/Time: December 18, 2019
Dec 05, 2019
Full Time
Description: Salary: $2,600 to $4,461 per month Department: Bob Murphy Access Center Time Base/Hours/Units per Week: Full-time Position Description: The Alternative Media Production Assistant provides support to the Alternative Media Specialist and the Accessibility Project Consultant by performing various alternative media functions for students, faculty, and the campus community. Duties include assisting the Alternative Specialist in editing and converting course materials into various formats, converting hard-copy images into Braille graphics, assisting in the accessibility quality review, and providing training and support to students utilizing equipment and programs available in the AIM center. In conjunction with the Accessible Instructional Materials (AIM) Center Assistant Director, creates, tracks, maintains, and generates data for mandated Chancellor's Office Accessible Technology Initiative (ATI) Annual Yearly report. Knowledge, Skills & Abilities: Must have some knowledge of adaptive computer hardware and software, or have the ability to learn. Ability to work as part of a team through close collaboration with colleagues and coordinate with others. Ability to work effectively and productively as part of a team. Oral Communication skills to communicate diplomatically and effectively with co-workers, staff, and departmental staff. Working knowledge of standard work practices. Ability to multi-task, practice good time management, and pay strong attention to detail. Proficient in Microsoft Windows, Microsoft Office Suite, Adobe Acrobat, Adobe Illustrator or other graphic software. Ability to use PC and Macintosh computer systems. Ability to work under occasional stressful conditions. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience: Equivalent to six months of experience performing support services for a higher education instructional program and involving such activities as preparing, producing, dispensing, or storing materials, supplies, and equipment; or equivalent to one year of office experience in a related environment; or equivalent to two years of college with 16 semester units in related courses. Six months experience working with students with disabilities preferred. Equal Employment Opportunity: CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer. To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101. General Information: A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Benefits: Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Please read the full job announcement at http://www.csulb.edu/employment/. Refer to Job #1014176. CSULB is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment. Closing Date/Time: December 18, 2019

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