Sonoma County, CA
Santa Rosa, California, United States
Position Information The County of Sonoma Information Systems Department (ISD) is seeking a talented Senior Business Systems Analyst to join their team! Starting salary up to $68.07/hour ($142,070/year) and a competitive total compensation package!* The Position The Senior Business Systems Analyst is responsible for providing leadership, support and coordinating technical effort throughout the organization. This role will work in the Enterprise Development Services (EDS) Division on our Integrated Justice Systems Team, who are responsible for a host of Criminal Justice applications and interfaces. As a Senior Business Systems Analyst, you will take the lead role in supporting business partners analyze current system functionality, identify gaps and future needs, and mapping the requirements to a third-party package solution. You will work closely with stakeholders to gather requirements for enhancements to current custom systems, create requirements documents and test plans, assist in creating reports, reporting database designs, and resolve incident tickets. Additional responsibilities may include: Participating in the selection and implementation of probation case management systems, detention management systems, and third-party applications Designing data schemes and data hubs Serving as a liaison between stakeholders and technical staff Evaluating existing systems to modernize the technology stack and solutions Streamlining and documenting business processes Performing data analysis to facilitate business decisions, reporting requirements, and mandates The ideal candidate will be well versed in the software development lifecycle. Additionally, the ideal candidate will possess many of the following: Strong leadership and analytical abilities Excellent organization, planning, and time management skills The ability to work independently and as part of a team Advanced proficiency in writing, communication, and problem-solving The ability to provide a high level of customer service Experience with Relational Database constructs such as, Structured Query Language (SQL), Views, and Stored Procedures Experience with Microsoft SQL Server tools such as SQL Server Management Studio Experience with reporting solutions including SSRS and Crystal reports Familiarity with User Interface (UI) and User Experience (UX) design principles Knowledge of HTML/CSS and Web Content Accessibility Guidelines (WCAG) 2.0 - Level AA requirements including Web usability concepts Familiarity with Criminal Justice Systems, No-SQL Graph databases and Kubernetes or Red Had OpenShift is desired The Department The Information Systems Department (ISD) is responsible for providing leadership, support and coordination of technological efforts in most County departments. We offer q uality support for individual employees, departments, and agencies in their delivery of efficient public services and products including systems that enhance transparency and public access. The office is comprised of four divisions that includes Administration, Information Management, Innovation, Systems and Programming, and Technical Services. Please note: This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive “Security Clearance” be performed, after hire, by the Sonoma County Sheriff's Office. Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint-based check of the California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position that requires a security clearance, the job offer letter will specify this as a condition of the probationary period. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - Sonoma County ISD provides a hybrid, telework/on-site, schedule for most positions. ISD is not a 100% remote department. A schedule that meets the needs of our staff, department operations. Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is currently being conducted to fill a Senior Business Systems Analyst position in the Information Systems Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience : Typically, four (4) years of full-time or its equivalent experience analyzing business processes and information systems and managing complex business projects, which must have included three (3) years of design and project management responsibility for small and medium business applications. Education : Any combination of education, training and experience, which provides an opportunity to acquire the knowledge and abilities listed. Typically, possession of a baccalaureate degree from an accredited college or university in computer science, information processing, business administration, public administration, or a closely related field. License : Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: Principles and practices of project analysis and management on large business implementation or change management projects; methods of long-term strategic management and technical planning; business and financial best practices; methods of developing business process specifications; procedures and methods for testing business functions; principles and practices of producing effective project documentation; application software including presentation, spreadsheet and work processing applications; business systems applications in finance, and/or human resources; enterprise resource planning systems. Ability to: Analyze, evaluate and integrate business processes and procedures; develop and document business and technical process, functions and procedures; apply the principles of business or public administration and marketing; coordinate and manage large groups of people from various business units or departments in business re-engineering projects; work closely with technical and business managers and staff in a teamwork setting; develop a solid understanding of departmental business processes and technology requirements; read and interpret a variety of technical manuals and instructions; respond to requests and inquiries from external groups and citizens, business and automated system users; employ high levels of independent judgment and decision-making in the process of problem resolution; prioritize and meet project timelines; communicate effectively both orally and in writing; establish and maintain effective working relationships. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CA HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/2/2024 11:59 PM Pacific
Sep 12, 2024
Full Time
Position Information The County of Sonoma Information Systems Department (ISD) is seeking a talented Senior Business Systems Analyst to join their team! Starting salary up to $68.07/hour ($142,070/year) and a competitive total compensation package!* The Position The Senior Business Systems Analyst is responsible for providing leadership, support and coordinating technical effort throughout the organization. This role will work in the Enterprise Development Services (EDS) Division on our Integrated Justice Systems Team, who are responsible for a host of Criminal Justice applications and interfaces. As a Senior Business Systems Analyst, you will take the lead role in supporting business partners analyze current system functionality, identify gaps and future needs, and mapping the requirements to a third-party package solution. You will work closely with stakeholders to gather requirements for enhancements to current custom systems, create requirements documents and test plans, assist in creating reports, reporting database designs, and resolve incident tickets. Additional responsibilities may include: Participating in the selection and implementation of probation case management systems, detention management systems, and third-party applications Designing data schemes and data hubs Serving as a liaison between stakeholders and technical staff Evaluating existing systems to modernize the technology stack and solutions Streamlining and documenting business processes Performing data analysis to facilitate business decisions, reporting requirements, and mandates The ideal candidate will be well versed in the software development lifecycle. Additionally, the ideal candidate will possess many of the following: Strong leadership and analytical abilities Excellent organization, planning, and time management skills The ability to work independently and as part of a team Advanced proficiency in writing, communication, and problem-solving The ability to provide a high level of customer service Experience with Relational Database constructs such as, Structured Query Language (SQL), Views, and Stored Procedures Experience with Microsoft SQL Server tools such as SQL Server Management Studio Experience with reporting solutions including SSRS and Crystal reports Familiarity with User Interface (UI) and User Experience (UX) design principles Knowledge of HTML/CSS and Web Content Accessibility Guidelines (WCAG) 2.0 - Level AA requirements including Web usability concepts Familiarity with Criminal Justice Systems, No-SQL Graph databases and Kubernetes or Red Had OpenShift is desired The Department The Information Systems Department (ISD) is responsible for providing leadership, support and coordination of technological efforts in most County departments. We offer q uality support for individual employees, departments, and agencies in their delivery of efficient public services and products including systems that enhance transparency and public access. The office is comprised of four divisions that includes Administration, Information Management, Innovation, Systems and Programming, and Technical Services. Please note: This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive “Security Clearance” be performed, after hire, by the Sonoma County Sheriff's Office. Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint-based check of the California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position that requires a security clearance, the job offer letter will specify this as a condition of the probationary period. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - Sonoma County ISD provides a hybrid, telework/on-site, schedule for most positions. ISD is not a 100% remote department. A schedule that meets the needs of our staff, department operations. Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is currently being conducted to fill a Senior Business Systems Analyst position in the Information Systems Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience : Typically, four (4) years of full-time or its equivalent experience analyzing business processes and information systems and managing complex business projects, which must have included three (3) years of design and project management responsibility for small and medium business applications. Education : Any combination of education, training and experience, which provides an opportunity to acquire the knowledge and abilities listed. Typically, possession of a baccalaureate degree from an accredited college or university in computer science, information processing, business administration, public administration, or a closely related field. License : Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: Principles and practices of project analysis and management on large business implementation or change management projects; methods of long-term strategic management and technical planning; business and financial best practices; methods of developing business process specifications; procedures and methods for testing business functions; principles and practices of producing effective project documentation; application software including presentation, spreadsheet and work processing applications; business systems applications in finance, and/or human resources; enterprise resource planning systems. Ability to: Analyze, evaluate and integrate business processes and procedures; develop and document business and technical process, functions and procedures; apply the principles of business or public administration and marketing; coordinate and manage large groups of people from various business units or departments in business re-engineering projects; work closely with technical and business managers and staff in a teamwork setting; develop a solid understanding of departmental business processes and technology requirements; read and interpret a variety of technical manuals and instructions; respond to requests and inquiries from external groups and citizens, business and automated system users; employ high levels of independent judgment and decision-making in the process of problem resolution; prioritize and meet project timelines; communicate effectively both orally and in writing; establish and maintain effective working relationships. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CA HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/2/2024 11:59 PM Pacific
Our Systems Analyst performs a wide variety of analysis, design, testing, installation, integration, maintenance, operational support, troubleshooting, and training tasks for the City’s computer systems. This is a professional level, technically oriented position that requires the ability to continuously learn new technical skills and client information processes. This is an on-site position. The salary range for this position is $82,043- $110,758 per year with a hiring range of $82,043 - $96,400 per year, depen ding on qualifications and experience. This opportunity will be available until Wednesday, October 2, 2024 at 4:00pm (Mountain Time). A current resume is required, and a cover letter is preferred. This is a GREAT opportunity to be part of an experienced technology team in the support of enterprise and departmental applications in an exceptional municipal government. The team is responsible for a large portfolio of applications that provide services to a broad range of city departments. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Design, develop, configure, test, implement, and oversee technology applications, systems, database management, and interfaces. Must have a thorough knowledge and understanding of the City’s software applications used in their area of responsibility and general knowledge and understanding of all supported applications, so that analysis of customer needs can be identified, analyzed, documented, and implemented. Works directly with Staff from various Departments - analyzing present system capability, problem resolution, determining need/feasibility of developing new system features; and reviewing the quality of and implementing new system features. Writes and maintains data report programs based on the needs of internal customers. Designs, develops a variety of applications, procedures, reports, scripts, and/or interfaces. Maintains a variety of records and/or documentation for assigned area of responsibility. Develops scope of work for new programs, modifications and/or enhancements to existing applications. Design, develop, configure, test, and implements these additions and changes. These tasks are all based on system requirements and departmental needs and are done with a modest set of established guidelines. Direct contact with 3rd party application vendors - to coordinate vendor release upgrades, resolution of system failures, definition of specifications for new system features, definition and scheduling training needs. Ensures maximum system availability to our IT clients by working weekends and/or evenings to install system and/or application changes. Performs periodic systems performance analysis and reports that information to the Applications Manager. Learns and uses operating system tools to effectively execute processes. Examples: project management tools, web services, queries or ad-hoc reporting tools, programming languages, client access tools, Microsoft Office tools, device control, database definition, object management, and system performance. Identifies backup requirements for applications, programs and data, implement and communicates those needs to appropriate IT personnel as needed. Research, develop and define preliminary networking and computer equipment requirements to support new or enhanced applications. Assists with computer operations as needed for both our IT Staff and IT Clients. Identifies training needs and coordinates and/or performs training. Involved with preparing time and cost estimates of proposed projects, which can have a substantial financial impact upon the City. Assists with vendor and/or product selections, which can have a substantial long term impact upon the City budget and process effectiveness. Occasionally performs delegated duties in the absence of Applications Manager. Works within defined IT support structure to achieve efficient technology implementation, service, and operations. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelor's Degree in Information Systems or closely related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Experience: 3 years Analyst experience (in addition to any experience used to satisfy the education requirement.) Certifications: Must possess a valid Driver’s License. Knowledge, Skills, and Abilities Knowledge of principles of project management and analysis/design of business applications and processes. Ability to analyze business processes and recommend technology to reinforce and improve efficiency or improve data integrity. Knowledge of use, capability, characteristics, limitations of computers and related equipment. Knowledge of personal computers and related software packages. Knowledge of database design and implementation techniques. Skill in problem solving. Ability to develop and write data reports using proprietary reporting tools, Microsoft SQL Server Reporting Services. Ability to write database queries using proprietary tools, and SQL. Ability to apply abstract thinking to programming and analysis. Ability to reason, communicate, and work effectively with IT Clients and IT Staff. Ability to provide training for IT Staff and IT Clients. Ability to read, interpret, and apply complex technical publications. Ability to manage multiple, concurrent tasks with frequent interruption. Accurate in the operation of a computer keyboard. Must have worked with a diversity of people in a coordinating, problem-solving environment. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
Sep 19, 2024
Full Time
Our Systems Analyst performs a wide variety of analysis, design, testing, installation, integration, maintenance, operational support, troubleshooting, and training tasks for the City’s computer systems. This is a professional level, technically oriented position that requires the ability to continuously learn new technical skills and client information processes. This is an on-site position. The salary range for this position is $82,043- $110,758 per year with a hiring range of $82,043 - $96,400 per year, depen ding on qualifications and experience. This opportunity will be available until Wednesday, October 2, 2024 at 4:00pm (Mountain Time). A current resume is required, and a cover letter is preferred. This is a GREAT opportunity to be part of an experienced technology team in the support of enterprise and departmental applications in an exceptional municipal government. The team is responsible for a large portfolio of applications that provide services to a broad range of city departments. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Design, develop, configure, test, implement, and oversee technology applications, systems, database management, and interfaces. Must have a thorough knowledge and understanding of the City’s software applications used in their area of responsibility and general knowledge and understanding of all supported applications, so that analysis of customer needs can be identified, analyzed, documented, and implemented. Works directly with Staff from various Departments - analyzing present system capability, problem resolution, determining need/feasibility of developing new system features; and reviewing the quality of and implementing new system features. Writes and maintains data report programs based on the needs of internal customers. Designs, develops a variety of applications, procedures, reports, scripts, and/or interfaces. Maintains a variety of records and/or documentation for assigned area of responsibility. Develops scope of work for new programs, modifications and/or enhancements to existing applications. Design, develop, configure, test, and implements these additions and changes. These tasks are all based on system requirements and departmental needs and are done with a modest set of established guidelines. Direct contact with 3rd party application vendors - to coordinate vendor release upgrades, resolution of system failures, definition of specifications for new system features, definition and scheduling training needs. Ensures maximum system availability to our IT clients by working weekends and/or evenings to install system and/or application changes. Performs periodic systems performance analysis and reports that information to the Applications Manager. Learns and uses operating system tools to effectively execute processes. Examples: project management tools, web services, queries or ad-hoc reporting tools, programming languages, client access tools, Microsoft Office tools, device control, database definition, object management, and system performance. Identifies backup requirements for applications, programs and data, implement and communicates those needs to appropriate IT personnel as needed. Research, develop and define preliminary networking and computer equipment requirements to support new or enhanced applications. Assists with computer operations as needed for both our IT Staff and IT Clients. Identifies training needs and coordinates and/or performs training. Involved with preparing time and cost estimates of proposed projects, which can have a substantial financial impact upon the City. Assists with vendor and/or product selections, which can have a substantial long term impact upon the City budget and process effectiveness. Occasionally performs delegated duties in the absence of Applications Manager. Works within defined IT support structure to achieve efficient technology implementation, service, and operations. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelor's Degree in Information Systems or closely related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Experience: 3 years Analyst experience (in addition to any experience used to satisfy the education requirement.) Certifications: Must possess a valid Driver’s License. Knowledge, Skills, and Abilities Knowledge of principles of project management and analysis/design of business applications and processes. Ability to analyze business processes and recommend technology to reinforce and improve efficiency or improve data integrity. Knowledge of use, capability, characteristics, limitations of computers and related equipment. Knowledge of personal computers and related software packages. Knowledge of database design and implementation techniques. Skill in problem solving. Ability to develop and write data reports using proprietary reporting tools, Microsoft SQL Server Reporting Services. Ability to write database queries using proprietary tools, and SQL. Ability to apply abstract thinking to programming and analysis. Ability to reason, communicate, and work effectively with IT Clients and IT Staff. Ability to provide training for IT Staff and IT Clients. Ability to read, interpret, and apply complex technical publications. Ability to manage multiple, concurrent tasks with frequent interruption. Accurate in the operation of a computer keyboard. Must have worked with a diversity of people in a coordinating, problem-solving environment. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Department of Health Services (DHS) seeks an experienced Privacy and Security Officer with a high level of integrity to join their team! Starting salary up to $76.08/hour ($158,788/year) and a competitive total compensation package!* About the Position: The Health Care Privacy and Security Officer is an integral position that will direct and administer DHS's comprehensive Health Care Privacy, Security, and Records Management Program to ensure compliance with federal, state, and local regulations. In addition, they will: Serve as a subject-matter expert on state and federal privacy and security laws, advise leadership, managers, and staff on complex privacy and security issues Oversee program monitoring, auditing, and risk assessment activities, in order to mitigate vulnerabilities and ensure program compliance Manage and update county-wide policies and procedures related to the security, use, access, disclosure, and integrity of protected health information Provide privacy and security related training to managers and staff Provide technical assistance to HIPAA-regulated subcontractors Investigate and respond to privacy and security incidents, including complaints regarding health information privacy violations Administer privacy and security risk management strategies, including security risk assessments and process evaluations Directly supervise staff members in the Privacy and Security unit As the ideal candidate to join the team, you will bring your comprehensive knowledge of federal and state laws and regulations pertaining to the privacy and security of health information. In addition, you will possess many of the following: Proficiency in the elements of an effective privacy compliance program, with demonstrated experience in health care compliance Ability to lead a diverse team and motivate and train your staff to be successful in their roles Significant experience developing, implementing, and updating policies and/or procedures related to the privacy and security of protected health information Professional-level analytical skills to research, interpret, and implement regulatory mandates Understanding of risk management models and the ability to utilize data-driven insights for decision-making Advanced proficiency in writing, communication, collaboration, and problem-solving High integrity and strong moral principles with a commitment to ethical conduct Ability to gain trust and "buy-in" from stakeholders to cultivate a culture of information protection Strong skills in conflict resolution, resilience, and confidence in managing challenging situations What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Health Care Privacy and Security Officer position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Health Care Compliance/Privacy and Security Officer. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide for the possession of stated knowledge and abilities. Normally this would include, significant academic course work in business/public administration, health administration, systems analysis, finance, economics, or a closely related field, and three years of professional level experience in a health care setting that included significant responsibility in any of the following areas: regulatory compliance or privacy, quality assurance and control, legal analysis of health care administration, and/or fiscal operations; including at least one year of supervisory experience. A Bachelor's or Master's degree in any of the above fields is highly desired. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending upon assignment, to perform the essential job functions of the position. Certificate: The position designated as the Privacy and Security Officer must possess or obtain within eighteen (18) months of appointment a health care privacy compliance certificate from a certified organization (e.g. Certified Information Privacy Professional, Certified in Healthcare Privacy and Security, Registered Health Information Administrator), and maintain certification while in the job classification. The position designated as the Health Care Compliance Officer must possess or obtain within eighteen (18) months of appointment a healthcare compliance certificate from a certified association (e.g. Certified in Healthcare Compliance) and maintain certification while in the job classification. Knowledge, Skills, and Abilities Considerable knowledge of: health care operations; federal and state laws and regulations pertaining to health care providers such as: Medicare and Medi-Cal, Sarbanes Oxley requirements; health information privacy laws, including those related to access, release of information, and release control technologies (Health Insurance Portability and Accountability Act of 1996 (as amended)); Office of Inspector General's compliance program, government compliance; regulatory audits; electronic security issues and technologies. Knowledge of: principles and practices of general management and public administration, program management, and supervision; quality improvement principles; methods of legal and factual research; techniques of systems analysis; principles and practices of project planning, monitoring and evaluation; effective interviewing and investigation techniques; English grammar, usage, and syntax; computer software including word processing, spreadsheet and database programs; health care programs provided by the County. Ability to: research, understand, interpret and apply health care rules, regulations, and ordinances and federal, state, and local legislation pertaining to health care and/or health information privacy; analyze problems and/or complex data, draw conclusions, explain implications, and make sound recommendations; plan, organize, and direct comprehensive programs including developing and implementing short and long-range project goals and objectives; plan organize, delegate, and prioritize work of self and others in order to meet deadlines; establish performance standards and evaluate performance; communicate effectively both verbally and in writing including the ability to draft complex documents and reports; effectively explain rules, regulations, and procedures; gain cooperation and compliance from staff; represent the County in an effective and professional manner and establish and maintain effective working relationships with the public, other departments and agencies, boards and commissions, public officials, community groups and others contacted in the course of work; interview effectively; maintain confidentiality. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Aug 01, 2024
Full Time
Position Information The Department of Health Services (DHS) seeks an experienced Privacy and Security Officer with a high level of integrity to join their team! Starting salary up to $76.08/hour ($158,788/year) and a competitive total compensation package!* About the Position: The Health Care Privacy and Security Officer is an integral position that will direct and administer DHS's comprehensive Health Care Privacy, Security, and Records Management Program to ensure compliance with federal, state, and local regulations. In addition, they will: Serve as a subject-matter expert on state and federal privacy and security laws, advise leadership, managers, and staff on complex privacy and security issues Oversee program monitoring, auditing, and risk assessment activities, in order to mitigate vulnerabilities and ensure program compliance Manage and update county-wide policies and procedures related to the security, use, access, disclosure, and integrity of protected health information Provide privacy and security related training to managers and staff Provide technical assistance to HIPAA-regulated subcontractors Investigate and respond to privacy and security incidents, including complaints regarding health information privacy violations Administer privacy and security risk management strategies, including security risk assessments and process evaluations Directly supervise staff members in the Privacy and Security unit As the ideal candidate to join the team, you will bring your comprehensive knowledge of federal and state laws and regulations pertaining to the privacy and security of health information. In addition, you will possess many of the following: Proficiency in the elements of an effective privacy compliance program, with demonstrated experience in health care compliance Ability to lead a diverse team and motivate and train your staff to be successful in their roles Significant experience developing, implementing, and updating policies and/or procedures related to the privacy and security of protected health information Professional-level analytical skills to research, interpret, and implement regulatory mandates Understanding of risk management models and the ability to utilize data-driven insights for decision-making Advanced proficiency in writing, communication, collaboration, and problem-solving High integrity and strong moral principles with a commitment to ethical conduct Ability to gain trust and "buy-in" from stakeholders to cultivate a culture of information protection Strong skills in conflict resolution, resilience, and confidence in managing challenging situations What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Health Care Privacy and Security Officer position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Health Care Compliance/Privacy and Security Officer. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide for the possession of stated knowledge and abilities. Normally this would include, significant academic course work in business/public administration, health administration, systems analysis, finance, economics, or a closely related field, and three years of professional level experience in a health care setting that included significant responsibility in any of the following areas: regulatory compliance or privacy, quality assurance and control, legal analysis of health care administration, and/or fiscal operations; including at least one year of supervisory experience. A Bachelor's or Master's degree in any of the above fields is highly desired. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending upon assignment, to perform the essential job functions of the position. Certificate: The position designated as the Privacy and Security Officer must possess or obtain within eighteen (18) months of appointment a health care privacy compliance certificate from a certified organization (e.g. Certified Information Privacy Professional, Certified in Healthcare Privacy and Security, Registered Health Information Administrator), and maintain certification while in the job classification. The position designated as the Health Care Compliance Officer must possess or obtain within eighteen (18) months of appointment a healthcare compliance certificate from a certified association (e.g. Certified in Healthcare Compliance) and maintain certification while in the job classification. Knowledge, Skills, and Abilities Considerable knowledge of: health care operations; federal and state laws and regulations pertaining to health care providers such as: Medicare and Medi-Cal, Sarbanes Oxley requirements; health information privacy laws, including those related to access, release of information, and release control technologies (Health Insurance Portability and Accountability Act of 1996 (as amended)); Office of Inspector General's compliance program, government compliance; regulatory audits; electronic security issues and technologies. Knowledge of: principles and practices of general management and public administration, program management, and supervision; quality improvement principles; methods of legal and factual research; techniques of systems analysis; principles and practices of project planning, monitoring and evaluation; effective interviewing and investigation techniques; English grammar, usage, and syntax; computer software including word processing, spreadsheet and database programs; health care programs provided by the County. Ability to: research, understand, interpret and apply health care rules, regulations, and ordinances and federal, state, and local legislation pertaining to health care and/or health information privacy; analyze problems and/or complex data, draw conclusions, explain implications, and make sound recommendations; plan, organize, and direct comprehensive programs including developing and implementing short and long-range project goals and objectives; plan organize, delegate, and prioritize work of self and others in order to meet deadlines; establish performance standards and evaluate performance; communicate effectively both verbally and in writing including the ability to draft complex documents and reports; effectively explain rules, regulations, and procedures; gain cooperation and compliance from staff; represent the County in an effective and professional manner and establish and maintain effective working relationships with the public, other departments and agencies, boards and commissions, public officials, community groups and others contacted in the course of work; interview effectively; maintain confidentiality. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Los Angeles Metro
Los Angeles, California, United States
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Researches, analyzes, and responds to all requests for information in any format made by anyone under the California Public Records Act (CPRA) within the limits and exemptions provided in law, using online tracking and research tools, and audits departmental compliance with Metro's Records Management policies. Examples of Duties Conducts regular audits of departmental records for all Metro divisions and cost centers, analyzes audits, and advises all departments on compliance with Metro's records and information management program Supports all service functions of the Library, Archive and Records Management units to ensure compliance with the CPRA Manages incoming records requests, analyzes information being requested, and provides guidance to requestors for correct information sources as required by the CPRA; processes and produces non-exempt records in response to CPRA requests Researches and composes written responses to all CPRA requests and legal subpoenas within legally proscribed timeframes; monitors those responses, and analyzes all future requests for similar information to ensure consistent application of records policies Confers with legal counsel and insurance administrators on a regular basis regarding legal availability, source, confidentiality, and redaction of information being requested Develops and implements records maintenance and analysis systems, assists departments with developing individually appropriate standard operating procedures (SOPs) for records, and performs bi-annual compliance audits in all departments against the records management policy Creates metadata schema for electronically stored information to assist with its retrieval, and converts file formats (text, audio, and video) as needed for accessibility, ease of use, and to accommodate customer format preferences Interacts with staff at all levels, consultants, and counsel to identify sources and coordinate retrieval and release of information and documents Provides written and verbal analysis to attorneys regarding release and/or denial of release of information based on laws, precedents, and practices Evaluates, inventories, audits, assists, recommends, documents, and trains users on records systems, standard operating procedures, and records program and policy compliance verbally and in writing Researches various online indexes, systems, applications, and other sources of information, including databases, personnel files, and accident, incident, and investigatory files Appears in courts of law to testify on behalf of Metro and present records Coordinates reproduction of documents being provided; determines charges and receives payments for costs of reproduction and/or labor; maintains records of charges Maintains records of information requested and information released to ensure consistent responses to requests for information Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Records Management, Library Science, Information Studies, Business, Public Administration, or a related field; Master's Degree in Records Management, Library Science, Information Studies, Business, Public Administration, or a related field preferred Experience One year of relevant experience analyzing and responding to requests made under the California Public Records Act, Freedom of Information Act, or similar sunshine laws, or in records, document management, knowledge management, library research, or paralegal work; some positions in this class may require specialized experience in area of assignment Certifications/Licenses /Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Association of Records Managers and Administrators (ARMA), National Archives and Records Administration (NARA), and National Association of Government Archive and Records Administrators certification(s) preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience handling confidential and sensitive information Experience performing records and document management, library services and/or paralegal work Experience devising and analyzing record-keeping, document and data tracking system Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of information disclosure under the California Public Records Act and other state and federal records law, including the Brown Act (open meetings law), California Public Utilities Commission (CPUC) regulations, and confidential and security sensitive information Metro departmental hierarchy and corresponding responsibilities Metro policies and procedures Procurement procedures and proposals Utilization of multiple databases Information system software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Devising and analyzing recordkeeping, document and data tracking systems Analyzing complex requests and information, identifying problems or issues, and making recommendations Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and management, County Counsel, internal and external attorneys, the general public, media, and outside representatives Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Prioritize work to meet legally mandated deadlines Complete inventory evaluation audits, analyze audit findings, and prepare comprehensive spreadsheets Manage high profile CPRA requests Work independently with little supervision Ascertain and maintain confidential and security sensitive information Understand, interpret, and apply laws, rules, regulations, policies, and procedures Prepare reports and correspondence Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (HT) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. *Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10/3/2024 5:00 PM Pacific
Sep 20, 2024
Full Time
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Researches, analyzes, and responds to all requests for information in any format made by anyone under the California Public Records Act (CPRA) within the limits and exemptions provided in law, using online tracking and research tools, and audits departmental compliance with Metro's Records Management policies. Examples of Duties Conducts regular audits of departmental records for all Metro divisions and cost centers, analyzes audits, and advises all departments on compliance with Metro's records and information management program Supports all service functions of the Library, Archive and Records Management units to ensure compliance with the CPRA Manages incoming records requests, analyzes information being requested, and provides guidance to requestors for correct information sources as required by the CPRA; processes and produces non-exempt records in response to CPRA requests Researches and composes written responses to all CPRA requests and legal subpoenas within legally proscribed timeframes; monitors those responses, and analyzes all future requests for similar information to ensure consistent application of records policies Confers with legal counsel and insurance administrators on a regular basis regarding legal availability, source, confidentiality, and redaction of information being requested Develops and implements records maintenance and analysis systems, assists departments with developing individually appropriate standard operating procedures (SOPs) for records, and performs bi-annual compliance audits in all departments against the records management policy Creates metadata schema for electronically stored information to assist with its retrieval, and converts file formats (text, audio, and video) as needed for accessibility, ease of use, and to accommodate customer format preferences Interacts with staff at all levels, consultants, and counsel to identify sources and coordinate retrieval and release of information and documents Provides written and verbal analysis to attorneys regarding release and/or denial of release of information based on laws, precedents, and practices Evaluates, inventories, audits, assists, recommends, documents, and trains users on records systems, standard operating procedures, and records program and policy compliance verbally and in writing Researches various online indexes, systems, applications, and other sources of information, including databases, personnel files, and accident, incident, and investigatory files Appears in courts of law to testify on behalf of Metro and present records Coordinates reproduction of documents being provided; determines charges and receives payments for costs of reproduction and/or labor; maintains records of charges Maintains records of information requested and information released to ensure consistent responses to requests for information Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Records Management, Library Science, Information Studies, Business, Public Administration, or a related field; Master's Degree in Records Management, Library Science, Information Studies, Business, Public Administration, or a related field preferred Experience One year of relevant experience analyzing and responding to requests made under the California Public Records Act, Freedom of Information Act, or similar sunshine laws, or in records, document management, knowledge management, library research, or paralegal work; some positions in this class may require specialized experience in area of assignment Certifications/Licenses /Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Association of Records Managers and Administrators (ARMA), National Archives and Records Administration (NARA), and National Association of Government Archive and Records Administrators certification(s) preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience handling confidential and sensitive information Experience performing records and document management, library services and/or paralegal work Experience devising and analyzing record-keeping, document and data tracking system Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of information disclosure under the California Public Records Act and other state and federal records law, including the Brown Act (open meetings law), California Public Utilities Commission (CPUC) regulations, and confidential and security sensitive information Metro departmental hierarchy and corresponding responsibilities Metro policies and procedures Procurement procedures and proposals Utilization of multiple databases Information system software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Devising and analyzing recordkeeping, document and data tracking systems Analyzing complex requests and information, identifying problems or issues, and making recommendations Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and management, County Counsel, internal and external attorneys, the general public, media, and outside representatives Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Prioritize work to meet legally mandated deadlines Complete inventory evaluation audits, analyze audit findings, and prepare comprehensive spreadsheets Manage high profile CPRA requests Work independently with little supervision Ascertain and maintain confidential and security sensitive information Understand, interpret, and apply laws, rules, regulations, policies, and procedures Prepare reports and correspondence Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (HT) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. *Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10/3/2024 5:00 PM Pacific
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description Under general direction of the Manager, Software Integration (SSSP) this position is responsible for providing complex and independent analysis with the goal of process improvement for the technical and functional support of the information systems that support the Student Success and Support Program (SSSP) initiatives of the college. This includes but is not limited to day-to-day communication with users of systems specifically designed to improve student success. Simple and complex problems will be researched. This position will make recommendations after presenting a list of options to stakeholders by interpreting data, the flow of data, methods, processes and procedures. It will also include technical support, overseeing system upgrades, reviewing release guides and patches, developing test plans, technical writing and specifications, training department staff, and the reporting of system defects including all technical aspects of third party software. Develop reports, analyze, and communicate a wide range of institutional research information that support decision making. The position may perform a variety of functional and technical tasks relative to assigned area of responsibility. In the course of analysis, this position will follow established analytical techniques and data analysis processes. When established methods are not available or adequate, guidance and information from supervisors, peers, software vendors and technical staff should enable the analyst to come to a reasonable recommendation that complies with district policies promotes user acceptance. Tact and professionalism are essential in dealing with both internal and external stakeholders. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu . Examples Of Functions and Tasks Representative Duties/ Essential Functions - The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Use overall understanding of the functional tasks and work output within SSSP to serve as the liaison to end users, IIT, and the software manufacturer in identifying, resolving, and communicating business systems issues and technical projects affecting SSSP.Maintain working knowledge of all data elements, submission timelines, data integrity rules for SSSP as defined by the state, along with data collection methods user by the district to meet this need.Research and assist with identification and resolution of technical/functional system issues. Analyze and assist with prioritization of functional business operational needs driven by deadlines, academic calendars and SSSP mandates. Oversee and monitor progress on approved technical initiatives and system-related projects within SSSP.Provide direction and support to users within Student Services in defining system rules, system requirements, and report specifications.Serve as the Data Steward and Technical Liaison for the software products used by SSSP, including user setup, security and maintenance.Retrieve and analyze student services data stored in the ERP system, and other systems used to support students in achieving their educational goals.Evaluate new or currently unused system functionality that could be used to support student success.Monitor appropriate list-serves and communicate new, relevant information to members of SSSP work groups and task forces.Coordinate all system-related data refreshes between software systems used by the district and other systems that are used to enhance student success.Coordinate and participate in system testing for systems directly impacting SSSP.Assist SSSP in developing and/or updating processes and procedures for new and existing technical tasks or utilities. Complete analysis of data/processes and procedures that impact technical effectiveness and the ability to fully leverage technology to serve students.Document user requirements and work with IIT to ensure timely implementation or delivery of technical service requests, reports, etc. Represent SSSP in determining business impact of proposed upgrades and/or system changes. This also includes recommendations to implement new functionality. Ensure and maintain data integrity within the SSSP systems used to guide students through the process of achieving their educational goals, or systems used to identify and reach out to students who need assistance. Research and identify administrative systems that expedite and improve the timing and quality of work products and information flow to support research and decisions.Serve as central receipt and quality control for all technical/system documentation and/or project-related materials, assuring completeness and accuracy.Provides technical data management and decision support services to SSSP personnel. Designs and applies miscellaneous technical decision support models; works with SSSP staff to identify needs, constraints, and work efficiencies.Partner with Staff Development or IIT as needed to provide technical training for Student Services Staff.Perform other related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be: Education/Training : Bachelor’s degree from an accredited college or university with major course work in business administration, managed information systems, statistics, or any related field. Experience : Three years of increasingly responsible experience in supporting an ERP system or comparable experience. Knowledge of: Human relations skills to facilitate discussions to establish goals, share information with users and communicate with individuals that have varying technological skill levels who may have competing interests. Technical aspects of field of specialty. District organization, operations, policies, and objectives. Interpersonal skills using tact, patience, and courtesy. Technical systems, methods, processes, reporting and technical writing, preferably within services that support customer and/or students. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Relational and/or Oracle database concepts, including logical and physical data layout and report writing tools. Principles and practices of technical writing, technical project management, administrative report preparation, and technical student data analysis. Ability to: Accomplish departmental goals, objectives and annual performance plans as assigned to the position. Understand the organization and operation of the division as necessary to assume assigned responsibilities. Apply, interpret, and draw conclusions using advanced technical and statistical concepts. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Work under steady pressure with frequent interruptions. Evaluate data integrity using query tools, spreadsheets and evaluative methods. Extract data from information systems using various report writing and query tools. Design and apply algorithms, simulations and technical business models to solve multi-variable problems. Understand and apply Federal regulations, State laws and regulations, District policies and procedures and guidelines governing the Student Success and Support Program (SSSP) within community college operations. Prepare complex, reports, multi-media presentations, and empirical findings, forecasts, and recommendations to audiences with diverse backgrounds. Work productively with others and make formal presentations. Communicate clearly and concisely, both orally and in writing using proper English and grammar. Establish and maintain effective working relationships with those contacted in the course of work. Physical Demands and Working Environment - T he conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 18 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu . Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 10/20/2024 11:59 PM Pacific
Sep 25, 2024
Full Time
Description Under general direction of the Manager, Software Integration (SSSP) this position is responsible for providing complex and independent analysis with the goal of process improvement for the technical and functional support of the information systems that support the Student Success and Support Program (SSSP) initiatives of the college. This includes but is not limited to day-to-day communication with users of systems specifically designed to improve student success. Simple and complex problems will be researched. This position will make recommendations after presenting a list of options to stakeholders by interpreting data, the flow of data, methods, processes and procedures. It will also include technical support, overseeing system upgrades, reviewing release guides and patches, developing test plans, technical writing and specifications, training department staff, and the reporting of system defects including all technical aspects of third party software. Develop reports, analyze, and communicate a wide range of institutional research information that support decision making. The position may perform a variety of functional and technical tasks relative to assigned area of responsibility. In the course of analysis, this position will follow established analytical techniques and data analysis processes. When established methods are not available or adequate, guidance and information from supervisors, peers, software vendors and technical staff should enable the analyst to come to a reasonable recommendation that complies with district policies promotes user acceptance. Tact and professionalism are essential in dealing with both internal and external stakeholders. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu . Examples Of Functions and Tasks Representative Duties/ Essential Functions - The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Use overall understanding of the functional tasks and work output within SSSP to serve as the liaison to end users, IIT, and the software manufacturer in identifying, resolving, and communicating business systems issues and technical projects affecting SSSP.Maintain working knowledge of all data elements, submission timelines, data integrity rules for SSSP as defined by the state, along with data collection methods user by the district to meet this need.Research and assist with identification and resolution of technical/functional system issues. Analyze and assist with prioritization of functional business operational needs driven by deadlines, academic calendars and SSSP mandates. Oversee and monitor progress on approved technical initiatives and system-related projects within SSSP.Provide direction and support to users within Student Services in defining system rules, system requirements, and report specifications.Serve as the Data Steward and Technical Liaison for the software products used by SSSP, including user setup, security and maintenance.Retrieve and analyze student services data stored in the ERP system, and other systems used to support students in achieving their educational goals.Evaluate new or currently unused system functionality that could be used to support student success.Monitor appropriate list-serves and communicate new, relevant information to members of SSSP work groups and task forces.Coordinate all system-related data refreshes between software systems used by the district and other systems that are used to enhance student success.Coordinate and participate in system testing for systems directly impacting SSSP.Assist SSSP in developing and/or updating processes and procedures for new and existing technical tasks or utilities. Complete analysis of data/processes and procedures that impact technical effectiveness and the ability to fully leverage technology to serve students.Document user requirements and work with IIT to ensure timely implementation or delivery of technical service requests, reports, etc. Represent SSSP in determining business impact of proposed upgrades and/or system changes. This also includes recommendations to implement new functionality. Ensure and maintain data integrity within the SSSP systems used to guide students through the process of achieving their educational goals, or systems used to identify and reach out to students who need assistance. Research and identify administrative systems that expedite and improve the timing and quality of work products and information flow to support research and decisions.Serve as central receipt and quality control for all technical/system documentation and/or project-related materials, assuring completeness and accuracy.Provides technical data management and decision support services to SSSP personnel. Designs and applies miscellaneous technical decision support models; works with SSSP staff to identify needs, constraints, and work efficiencies.Partner with Staff Development or IIT as needed to provide technical training for Student Services Staff.Perform other related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be: Education/Training : Bachelor’s degree from an accredited college or university with major course work in business administration, managed information systems, statistics, or any related field. Experience : Three years of increasingly responsible experience in supporting an ERP system or comparable experience. Knowledge of: Human relations skills to facilitate discussions to establish goals, share information with users and communicate with individuals that have varying technological skill levels who may have competing interests. Technical aspects of field of specialty. District organization, operations, policies, and objectives. Interpersonal skills using tact, patience, and courtesy. Technical systems, methods, processes, reporting and technical writing, preferably within services that support customer and/or students. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Relational and/or Oracle database concepts, including logical and physical data layout and report writing tools. Principles and practices of technical writing, technical project management, administrative report preparation, and technical student data analysis. Ability to: Accomplish departmental goals, objectives and annual performance plans as assigned to the position. Understand the organization and operation of the division as necessary to assume assigned responsibilities. Apply, interpret, and draw conclusions using advanced technical and statistical concepts. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Work under steady pressure with frequent interruptions. Evaluate data integrity using query tools, spreadsheets and evaluative methods. Extract data from information systems using various report writing and query tools. Design and apply algorithms, simulations and technical business models to solve multi-variable problems. Understand and apply Federal regulations, State laws and regulations, District policies and procedures and guidelines governing the Student Success and Support Program (SSSP) within community college operations. Prepare complex, reports, multi-media presentations, and empirical findings, forecasts, and recommendations to audiences with diverse backgrounds. Work productively with others and make formal presentations. Communicate clearly and concisely, both orally and in writing using proper English and grammar. Establish and maintain effective working relationships with those contacted in the course of work. Physical Demands and Working Environment - T he conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 18 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu . Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 10/20/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Are you an experienced Eligibility Specialist looking for an opportunity to help our community's most underserved members ? If so, join the County of Sonoma Human Services Department (HSD) as a S enior Eligibility Specialist ! Starting salary up to $ 43.11 /hour ($ 89,975 /year) plus a competitive total compensation package! Senior Eligibility Specialists in the Economic Assistance Division are responsible for determining eligibility and performing case management for complex or specialized eligibility cases. They will assist junior Eligibility Specialists with the resolution of eligibility determinations and grant maintenance challenges. Senior Eligibility Specialists may also be assigned to work independently in out-stationed settings, in order to provide subject matter expertise related to Medi-Cal, General Assistance, CalFresh, and/or the County Medical Services Program. Additional responsibilities include: Interpreting policies, rules, and regulations for clients and the general public Performing specialized assignments, which requires considerable inter-program knowledge of eligibility regulations, policies, and procedures Providing training, coaching, and mentoring to new hires; and may back-up supervisors as needed Performing quality assurance by reviewing casework, and conducting desk reviews Monitoring customer service interactions between staff and clients Communicating with clients and diffusing difficult situations in person and over the phone Distributing work to staff in a fair and equitable manner The Ideal candidates for these positions will possess many of the following: A comprehensive understanding of the Affordable Care Act, Covered California, and the CalHEERs Program Strong communication skills and the ability to work with people with a variety of personalities A working knowledge of the regulations governing social service programs with technical expertise in the systems that are utilized Strong critical thinking, public speaking, and writing skills A solution-oriented approach to complex eligibility challenges The ability to shift gears quickly and work in a fast-paced environment Strong analytical skills with the ability to conduct research and come up with novel solutions Bilingual (English/Spanish) skills are desired but not required About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill two Senior Eligibility Specialist positions in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include: One year of full-time experience performing duties equivalent to an Eligibility Specialist II. OR Three years of full-time experience performing duties equivalent to an Eligibility Worker II including experience assessing eligibility for Medi-Cal and/or private health insurance. Experience assessing eligibility for both Medi-Cal and private health insurance is highly desirable. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English Knowledge, Skills, and Abilities Considerable knowledge of: laws, rules, and regulations governing eligibility and determination for diverse public assistance programs related to Medi-Cal, private health insurance plans, and other public assistance and human service programs and related case administrative processes and procedures; principle sources of information necessary to establish eligibility of applicants or recipients for various public assistance programs including Medi-Cal, private health insurance plans, and other public assistance and human service programs; methods and techniques of conducting an investigative interview; principles and practices of effective customer service. Working knowledge of: principles and techniques of leadership, training, and staff development; general goals and specific regulations, policies, and procedures of public assistance programs; health insurance plans and medical health plan options and associated terminology; tax regulations, rules, terminology, forms, and household filing status; research and reporting methods, techniques, and procedures; principles of cultural and human behavior required to deal effectively with clients and staff; mediation techniques required to resolve competing or conflicting interests; the structure and content of the English language including the meaning and spelling of words, rules of composition, punctuation, and grammar; modern equipment and communication tools used for business functions and program, project, and task coordination; computers and software programs (e.g. Microsoft software packages) to conduct research, assess information, and/or prepare documentation; techniques for developing effective working relationships with the public, other governmental agencies, and other personnel. Knowledge of: supervisory techniques and practices, training program design, materials development, and presentation; economic and social problems that call for the use of public assistance programs. Ability to: lead and direct the work of others; perform complex, responsible, and difficult technical administrative work involving the use of independent judgment and personal initiative; plan, organize, and coordinate the work of technical and administrative support personnel; interpret and explain complex rules, regulations, and revisions affecting the eligibility determination and case management processes; conduct training for a variety of social service programs utilizing clear and concise materials and terms understandable to the targeted audience; determine eligibility and grant maintenance for the more difficult and complex cases; evaluate information and determine appropriate action in conjunction with learned rules and regulations; explain complex rules, regulations, and health insurance plan options and details in clear language to ensure clients' understanding; review a variety of tax documents to obtain needed household filing information; explain Advanced Premium Tax Credit implications to clients; conduct and control an investigatory interview effectively in a variety of settings; detect and evaluate potential fraudulent situations; determine appropriate course of action in emergencies; accurately complete complex mathematical computations; refer clients to other appropriate services as needed; assess and manage difficult and hostile persons or situations; know when to and call for intervention when appropriate; work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion; keep supervisor informed of progress, problems, work efforts, and results and make effective use of supervision; establish and maintain effective working relationships with those contacted in the course of business (e.g., staff, the public, and other agencies); speak, read, and write English at a level sufficient to communicate clearly and concisely and explain complex regulations and policies in plain language, both orally and in writing, using appropriate English grammar and syntax with persons from a variety of socio-economic, cultural, and educational backgrounds; effectively use computer systems, applications, and modern business equipment to perform a variety of work tasks. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/8/2024 11:59 PM Pacific
Sep 25, 2024
Full Time
Position Information Are you an experienced Eligibility Specialist looking for an opportunity to help our community's most underserved members ? If so, join the County of Sonoma Human Services Department (HSD) as a S enior Eligibility Specialist ! Starting salary up to $ 43.11 /hour ($ 89,975 /year) plus a competitive total compensation package! Senior Eligibility Specialists in the Economic Assistance Division are responsible for determining eligibility and performing case management for complex or specialized eligibility cases. They will assist junior Eligibility Specialists with the resolution of eligibility determinations and grant maintenance challenges. Senior Eligibility Specialists may also be assigned to work independently in out-stationed settings, in order to provide subject matter expertise related to Medi-Cal, General Assistance, CalFresh, and/or the County Medical Services Program. Additional responsibilities include: Interpreting policies, rules, and regulations for clients and the general public Performing specialized assignments, which requires considerable inter-program knowledge of eligibility regulations, policies, and procedures Providing training, coaching, and mentoring to new hires; and may back-up supervisors as needed Performing quality assurance by reviewing casework, and conducting desk reviews Monitoring customer service interactions between staff and clients Communicating with clients and diffusing difficult situations in person and over the phone Distributing work to staff in a fair and equitable manner The Ideal candidates for these positions will possess many of the following: A comprehensive understanding of the Affordable Care Act, Covered California, and the CalHEERs Program Strong communication skills and the ability to work with people with a variety of personalities A working knowledge of the regulations governing social service programs with technical expertise in the systems that are utilized Strong critical thinking, public speaking, and writing skills A solution-oriented approach to complex eligibility challenges The ability to shift gears quickly and work in a fast-paced environment Strong analytical skills with the ability to conduct research and come up with novel solutions Bilingual (English/Spanish) skills are desired but not required About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill two Senior Eligibility Specialist positions in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include: One year of full-time experience performing duties equivalent to an Eligibility Specialist II. OR Three years of full-time experience performing duties equivalent to an Eligibility Worker II including experience assessing eligibility for Medi-Cal and/or private health insurance. Experience assessing eligibility for both Medi-Cal and private health insurance is highly desirable. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English Knowledge, Skills, and Abilities Considerable knowledge of: laws, rules, and regulations governing eligibility and determination for diverse public assistance programs related to Medi-Cal, private health insurance plans, and other public assistance and human service programs and related case administrative processes and procedures; principle sources of information necessary to establish eligibility of applicants or recipients for various public assistance programs including Medi-Cal, private health insurance plans, and other public assistance and human service programs; methods and techniques of conducting an investigative interview; principles and practices of effective customer service. Working knowledge of: principles and techniques of leadership, training, and staff development; general goals and specific regulations, policies, and procedures of public assistance programs; health insurance plans and medical health plan options and associated terminology; tax regulations, rules, terminology, forms, and household filing status; research and reporting methods, techniques, and procedures; principles of cultural and human behavior required to deal effectively with clients and staff; mediation techniques required to resolve competing or conflicting interests; the structure and content of the English language including the meaning and spelling of words, rules of composition, punctuation, and grammar; modern equipment and communication tools used for business functions and program, project, and task coordination; computers and software programs (e.g. Microsoft software packages) to conduct research, assess information, and/or prepare documentation; techniques for developing effective working relationships with the public, other governmental agencies, and other personnel. Knowledge of: supervisory techniques and practices, training program design, materials development, and presentation; economic and social problems that call for the use of public assistance programs. Ability to: lead and direct the work of others; perform complex, responsible, and difficult technical administrative work involving the use of independent judgment and personal initiative; plan, organize, and coordinate the work of technical and administrative support personnel; interpret and explain complex rules, regulations, and revisions affecting the eligibility determination and case management processes; conduct training for a variety of social service programs utilizing clear and concise materials and terms understandable to the targeted audience; determine eligibility and grant maintenance for the more difficult and complex cases; evaluate information and determine appropriate action in conjunction with learned rules and regulations; explain complex rules, regulations, and health insurance plan options and details in clear language to ensure clients' understanding; review a variety of tax documents to obtain needed household filing information; explain Advanced Premium Tax Credit implications to clients; conduct and control an investigatory interview effectively in a variety of settings; detect and evaluate potential fraudulent situations; determine appropriate course of action in emergencies; accurately complete complex mathematical computations; refer clients to other appropriate services as needed; assess and manage difficult and hostile persons or situations; know when to and call for intervention when appropriate; work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion; keep supervisor informed of progress, problems, work efforts, and results and make effective use of supervision; establish and maintain effective working relationships with those contacted in the course of business (e.g., staff, the public, and other agencies); speak, read, and write English at a level sufficient to communicate clearly and concisely and explain complex regulations and policies in plain language, both orally and in writing, using appropriate English grammar and syntax with persons from a variety of socio-economic, cultural, and educational backgrounds; effectively use computer systems, applications, and modern business equipment to perform a variety of work tasks. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/8/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Are you a leader in social services looking for an opportunity to implement strategic change? If so, join the County of Sonoma Human Services Department (HSD) as an Employment and Training Social Service Supervisor I! Starting salary up to $ 56.65 /hour ($ 118,235 /year) plus a competitive total compensation package! The Employment and Training Social Service Supervisor I will work within the Housing Assistance Response Team’s (HART) SonomaWORKS Housing Support Program (HSP), the Housing and Disability Advocacy Program (HDAP), and the Supplemental Security Income (SSI) Advocacy Program. They will be responsible for planning, organizing, and supervising the work of a unit of Social Service Workers and/or Social Work Assistants, including meeting with staff in groups and individually to plan and review work activities, discuss departmental policies and procedures, and address specific case problems. Additional responsibilities include: Assigning cases to individual Social Service Workers to produce equitable workloads and match individual skills and abilities with assignments Performing a variety of supervisory tasks, including the evaluation and training of staff, ensuring that materials and facilities are available for the accomplishment of unit work, and communicating the needs of staff to administration Reviewing the work of Social Service Workers to ensure conformance with state regulations and program policy, as well as appropriateness of services and referrals Meeting, conferring, consulting, and collaborating with other HSD supervisors and representatives of external agencies to coordinate the unit's work and effectively meet department goals Working with various community groups and agencies to develop resources, such as food, housing, and transportation Providing staff backup by interviewing clients, procuring and evaluating information, and making appropriate recommendations in difficult cases Performing community outreach and field work as needed The ideal candidate for this position will be an effective leader and an experienced Social Service Worker, have detailed knowledge of social service programs and regulations, and possess many of the following: Experience supervising/leading staff and developing and presenting trainings Detailed knowledge of homeless programs, regulations, and community support, as well as services available to families and those suffering from mental illness, substance abuse, poverty, and other significant barriers An understanding of Trauma Informed Care Practice Framework, cultural competencies, and diversity Knowledge of community resources and safety-net programs, including General Assistance (GA), SonomaWORKS, CalWIN, MEDS, and/or Homeless Management Information System (HMIS) Excellent written and verbal communication skills with the ability to speak in public and conduct presentations The ability to develop and maintain relationships with staff and community partners Experience interpreting and applying policies, procedures, and regulations Strong analytical and research skills, sound judgment, and a commonsense approach The ability to manage difficult or challenging conservations with staff, clients, or members of the community Effective interpersonal skills and the ability to work collaboratively with cross-functional teams and lead cross-sector social change initiatives Microsoft Office skills and a strong understanding of database systems Fluent bilingual (English/Spanish) skills are desired but not required About The Employment and Training Division The Employment and Training Division helps individuals and families with job search, financial assistance, employment and training services, and housing programs. It also assists employers with finding qualified workers and supports workforce development through community partnerships and Job Link, a Sonoma County Workforce Investment Board job center. The Division consists of counselors, specialists, eligibility workers, and administrative and clerical support staff. Division programs include: California Work Opportunity and Responsibility to Kids (CalWORKs) Workforce Innovation and Opportunity Act (WIOA) Sonoma County Workforce Investment Board (WIB) General Assistance (GA) Housing Support Program (HSP) Housing and Disability Advocacy Program (HDAP) For additional information about the Employment and Training Division, please visit our website here . About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill an Employment and Training Social Service Supervisor I position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Social Service Supervisor I. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from college, with a degree in social work, sociology, psychology or other behavioral science; and five years of progressively responsible experience in a public welfare agency, two of which were at the level of Social Service Worker III would provide such opportunity. OR Academic course work at a college or university in social work, psychology, sociology, and other behavioral sciences; and six years of progressively responsible experience in a social work agency at least three of which were at the level of Social Service Worker III would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: the principles and theories of sociology and psychology including abnormal psychology, human growth and development, group behavior, and family dynamics; the principles and techniques of interviewing and recording social case work; the principles of individual and group behavior; the provisions of federal, state, and local welfare programs and the laws, rules, and regulations, governing their application. Considerable knowledge of: community organizations and resources; socioeconomic conditions and trends; current problems and methodology in public social service; the principles and techniques of supervision and training. Ability to: assess and evaluate data and develop an effective course of action; apply laws, rules, and regulations to welfare department operation; interpret social service programs to applicants, recipients, and the public; make effective use of resources and services in the community; prepare detailed reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sep 12, 2024
Full Time
Position Information Are you a leader in social services looking for an opportunity to implement strategic change? If so, join the County of Sonoma Human Services Department (HSD) as an Employment and Training Social Service Supervisor I! Starting salary up to $ 56.65 /hour ($ 118,235 /year) plus a competitive total compensation package! The Employment and Training Social Service Supervisor I will work within the Housing Assistance Response Team’s (HART) SonomaWORKS Housing Support Program (HSP), the Housing and Disability Advocacy Program (HDAP), and the Supplemental Security Income (SSI) Advocacy Program. They will be responsible for planning, organizing, and supervising the work of a unit of Social Service Workers and/or Social Work Assistants, including meeting with staff in groups and individually to plan and review work activities, discuss departmental policies and procedures, and address specific case problems. Additional responsibilities include: Assigning cases to individual Social Service Workers to produce equitable workloads and match individual skills and abilities with assignments Performing a variety of supervisory tasks, including the evaluation and training of staff, ensuring that materials and facilities are available for the accomplishment of unit work, and communicating the needs of staff to administration Reviewing the work of Social Service Workers to ensure conformance with state regulations and program policy, as well as appropriateness of services and referrals Meeting, conferring, consulting, and collaborating with other HSD supervisors and representatives of external agencies to coordinate the unit's work and effectively meet department goals Working with various community groups and agencies to develop resources, such as food, housing, and transportation Providing staff backup by interviewing clients, procuring and evaluating information, and making appropriate recommendations in difficult cases Performing community outreach and field work as needed The ideal candidate for this position will be an effective leader and an experienced Social Service Worker, have detailed knowledge of social service programs and regulations, and possess many of the following: Experience supervising/leading staff and developing and presenting trainings Detailed knowledge of homeless programs, regulations, and community support, as well as services available to families and those suffering from mental illness, substance abuse, poverty, and other significant barriers An understanding of Trauma Informed Care Practice Framework, cultural competencies, and diversity Knowledge of community resources and safety-net programs, including General Assistance (GA), SonomaWORKS, CalWIN, MEDS, and/or Homeless Management Information System (HMIS) Excellent written and verbal communication skills with the ability to speak in public and conduct presentations The ability to develop and maintain relationships with staff and community partners Experience interpreting and applying policies, procedures, and regulations Strong analytical and research skills, sound judgment, and a commonsense approach The ability to manage difficult or challenging conservations with staff, clients, or members of the community Effective interpersonal skills and the ability to work collaboratively with cross-functional teams and lead cross-sector social change initiatives Microsoft Office skills and a strong understanding of database systems Fluent bilingual (English/Spanish) skills are desired but not required About The Employment and Training Division The Employment and Training Division helps individuals and families with job search, financial assistance, employment and training services, and housing programs. It also assists employers with finding qualified workers and supports workforce development through community partnerships and Job Link, a Sonoma County Workforce Investment Board job center. The Division consists of counselors, specialists, eligibility workers, and administrative and clerical support staff. Division programs include: California Work Opportunity and Responsibility to Kids (CalWORKs) Workforce Innovation and Opportunity Act (WIOA) Sonoma County Workforce Investment Board (WIB) General Assistance (GA) Housing Support Program (HSP) Housing and Disability Advocacy Program (HDAP) For additional information about the Employment and Training Division, please visit our website here . About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill an Employment and Training Social Service Supervisor I position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Social Service Supervisor I. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from college, with a degree in social work, sociology, psychology or other behavioral science; and five years of progressively responsible experience in a public welfare agency, two of which were at the level of Social Service Worker III would provide such opportunity. OR Academic course work at a college or university in social work, psychology, sociology, and other behavioral sciences; and six years of progressively responsible experience in a social work agency at least three of which were at the level of Social Service Worker III would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: the principles and theories of sociology and psychology including abnormal psychology, human growth and development, group behavior, and family dynamics; the principles and techniques of interviewing and recording social case work; the principles of individual and group behavior; the provisions of federal, state, and local welfare programs and the laws, rules, and regulations, governing their application. Considerable knowledge of: community organizations and resources; socioeconomic conditions and trends; current problems and methodology in public social service; the principles and techniques of supervision and training. Ability to: assess and evaluate data and develop an effective course of action; apply laws, rules, and regulations to welfare department operation; interpret social service programs to applicants, recipients, and the public; make effective use of resources and services in the community; prepare detailed reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join the County of Sonoma's Department of Health Services as a Senior Public Health Nurse and make a positive impact on our community! Starting salary up to $75.48/hour ($157,535/year) and a competitive total compensation package!* The Department of Health Services (DHS) is dedicated to improving the health and well-being of our community through innovative public health initiatives, evidence-based programs, and collaborative partnerships. DHS is recruiting one part-time and one full-time Senior Public Health Nurse (SPHN) to join their team and help shape public health strategies while providing high-quality care to our community. As a SPHN you will lead and provide case management and coordination of care with Managed Care Plans, as well as review and maintain medical records in the state database and electronic health record. The ideal candidate for these positions will understand modern principles, practices, and procedures, including public health programs, community clinics, and special programs. Additionally, they will possess: Clinical expertise and knowledge in public health nursing, as well as the capacity to provide specialized care for diverse clients Demonstrated leadership to guide and mentor staff and contribute to program development Proficiency in reviewing health assessments and analyzing data Sensitivity to cultural diversity and the ability to adapt interventions to meet the needs of clients Excellent communication skills, including the ability to convey information effectively to individuals and groups The ability to adapt to changing priorities and public health challenges Collaboration and teamwork skills to work effectively within a healthcare team and community partners Possession of a California State Public Health Nursing Certificate is required for this position. About The Positions California Children's Service (CCS) Part-Time The CCS program provides diagnostic and treatment services, medical and social service case management, and physical and occupational therapy services to children under age 21 with eligible medical conditions. Examples of CCS eligible conditions are, but are not limited to, hearing loss, diabetes, cardiac issues, prematurity at birth, hemophilia, and cancer. CCS is embedded within local county public health departments and is the oldest public health program in California. As the SPHN within California Children's Services, you will determine the medical eligibility on new referrals and annually for ongoing cases. You will authorize services for qualified clients, offer case management and care coordination, and collaborate with the Medical Therapy Unit (MTU) Occupational and Physical Therapy staff by attending MTU conferences and aiding with client durable medical equipment procurement. Health Care Program for Children in Foster Care (Full-Time) The Health Care Program for Children in Foster Care (HCPCFC) provides public health nurses with consultation, oversight, and management of the medical, dental, behavioral, and developmental needs of youth in out-of-home placement. The program functions as a part of local child welfare departments, bridging the unique social determinants of health experienced by this population, health outcomes, and providers of health services. As the SPHN within the Health Care for Children in Foster Care, you will interpret medical findings for Family, Youth, and Children Social Workers, take the lead in training staff, develop training, manage case assignments while carrying a caseload, and submit mandatory state reports. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Memorandum of Understanding (ESC MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: One year of experience equivalent to the Sonoma County class of Public Health Nurse II. OR Two years of public health nursing experience obtained after receipt of a California Public Health Nursing Certificate. AND Possession of a California State Public Health Nursing Certificate Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position Working Conditions Duties may require exposure to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations; intermittently sit at a desk for long periods of time while reviewing patient charts and histories and preparing patient charts and reports; intermittently walk, stand, bend, climb and reach while making field visits, conducting clinics or making educational presentations or demonstrations; twist to reach equipment surrounding desk or treatment areas; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to examine and assess patient conditions; lift moderate weight; may work in dangerous, high crime areas of the community; and/or standby, callback and work during non-routine hours. Knowledge, Skills, and Abilities Considerable Knowledge of: Modern principles, methods, and practices of public health nursing, including preventive medicine, epidemiology, public health education, gerontology, and sociological problems involved in public health nursing; principles and practices of public health program planning including environmental, social, physical, and psychological issues; Federal, State and local laws and regulations governing public health and nursing practices; community aspects of public health nursing programs. Procedures and practices used to promote maternal and child health and to assess infant, child, adolescent development and other special programs; principles and practices of work safety, especially as related to communicable diseases, differing cultural, religious, economic and social groups and their relationships to the delivery of and acceptance of health care services; and various preventive and early diagnostic techniques. Working Knowledge of: Principles and practices of supervision; techniques of organizing and conducting classes and training sessions on a variety of health subjects; services and functions of other social and health agencies and providers relative to public health nursing; and demographic, bio-statistical and data collection methods utilized in evaluating public health needs and problems. Ability to: Plan, control and direct the activities of nursing and other staff in an specialized public health nursing program area; train, assign, review, evaluate, and lead oversee the work of subordinate staff, consult with other staff and/or manage complex cases requiring advanced public health nursing skills and knowledge, assist in developing and implementing policies and procedures, assist in the evaluation of public health nursing program effectiveness, determine abnormalities in laboratory test reports; ability to differentiate medical problems that require immediate consultation with the physician rather than a deferred consultation; follow established protocols set up by physicians and to consult with physicians and other medical personnel; identify community health needs through analysis of demographic and bio-statistical data and information, write and speak effectively and prepare and maintain clear and concise records and reports; develop and maintain effective public relations with clients, staff, community groups and organizations; exercise independent judgment, analyze and evaluate situations independently and take appropriate actions; instruct in the prevention of disease and promotion of public health practices; work with various cultural and ethnic groups in a tactful and effective manner; use a computer, calculator, typewrite, telephone, facsimile machine, photocopy machine, and audio-visual equipment; and use clinical and instructional supplies and equipment including blood pressure cuff, stethoscope, audiometer, syringes and needles. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sep 11, 2024
Full Time
Position Information Join the County of Sonoma's Department of Health Services as a Senior Public Health Nurse and make a positive impact on our community! Starting salary up to $75.48/hour ($157,535/year) and a competitive total compensation package!* The Department of Health Services (DHS) is dedicated to improving the health and well-being of our community through innovative public health initiatives, evidence-based programs, and collaborative partnerships. DHS is recruiting one part-time and one full-time Senior Public Health Nurse (SPHN) to join their team and help shape public health strategies while providing high-quality care to our community. As a SPHN you will lead and provide case management and coordination of care with Managed Care Plans, as well as review and maintain medical records in the state database and electronic health record. The ideal candidate for these positions will understand modern principles, practices, and procedures, including public health programs, community clinics, and special programs. Additionally, they will possess: Clinical expertise and knowledge in public health nursing, as well as the capacity to provide specialized care for diverse clients Demonstrated leadership to guide and mentor staff and contribute to program development Proficiency in reviewing health assessments and analyzing data Sensitivity to cultural diversity and the ability to adapt interventions to meet the needs of clients Excellent communication skills, including the ability to convey information effectively to individuals and groups The ability to adapt to changing priorities and public health challenges Collaboration and teamwork skills to work effectively within a healthcare team and community partners Possession of a California State Public Health Nursing Certificate is required for this position. About The Positions California Children's Service (CCS) Part-Time The CCS program provides diagnostic and treatment services, medical and social service case management, and physical and occupational therapy services to children under age 21 with eligible medical conditions. Examples of CCS eligible conditions are, but are not limited to, hearing loss, diabetes, cardiac issues, prematurity at birth, hemophilia, and cancer. CCS is embedded within local county public health departments and is the oldest public health program in California. As the SPHN within California Children's Services, you will determine the medical eligibility on new referrals and annually for ongoing cases. You will authorize services for qualified clients, offer case management and care coordination, and collaborate with the Medical Therapy Unit (MTU) Occupational and Physical Therapy staff by attending MTU conferences and aiding with client durable medical equipment procurement. Health Care Program for Children in Foster Care (Full-Time) The Health Care Program for Children in Foster Care (HCPCFC) provides public health nurses with consultation, oversight, and management of the medical, dental, behavioral, and developmental needs of youth in out-of-home placement. The program functions as a part of local child welfare departments, bridging the unique social determinants of health experienced by this population, health outcomes, and providers of health services. As the SPHN within the Health Care for Children in Foster Care, you will interpret medical findings for Family, Youth, and Children Social Workers, take the lead in training staff, develop training, manage case assignments while carrying a caseload, and submit mandatory state reports. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Memorandum of Understanding (ESC MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: One year of experience equivalent to the Sonoma County class of Public Health Nurse II. OR Two years of public health nursing experience obtained after receipt of a California Public Health Nursing Certificate. AND Possession of a California State Public Health Nursing Certificate Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position Working Conditions Duties may require exposure to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations; intermittently sit at a desk for long periods of time while reviewing patient charts and histories and preparing patient charts and reports; intermittently walk, stand, bend, climb and reach while making field visits, conducting clinics or making educational presentations or demonstrations; twist to reach equipment surrounding desk or treatment areas; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to examine and assess patient conditions; lift moderate weight; may work in dangerous, high crime areas of the community; and/or standby, callback and work during non-routine hours. Knowledge, Skills, and Abilities Considerable Knowledge of: Modern principles, methods, and practices of public health nursing, including preventive medicine, epidemiology, public health education, gerontology, and sociological problems involved in public health nursing; principles and practices of public health program planning including environmental, social, physical, and psychological issues; Federal, State and local laws and regulations governing public health and nursing practices; community aspects of public health nursing programs. Procedures and practices used to promote maternal and child health and to assess infant, child, adolescent development and other special programs; principles and practices of work safety, especially as related to communicable diseases, differing cultural, religious, economic and social groups and their relationships to the delivery of and acceptance of health care services; and various preventive and early diagnostic techniques. Working Knowledge of: Principles and practices of supervision; techniques of organizing and conducting classes and training sessions on a variety of health subjects; services and functions of other social and health agencies and providers relative to public health nursing; and demographic, bio-statistical and data collection methods utilized in evaluating public health needs and problems. Ability to: Plan, control and direct the activities of nursing and other staff in an specialized public health nursing program area; train, assign, review, evaluate, and lead oversee the work of subordinate staff, consult with other staff and/or manage complex cases requiring advanced public health nursing skills and knowledge, assist in developing and implementing policies and procedures, assist in the evaluation of public health nursing program effectiveness, determine abnormalities in laboratory test reports; ability to differentiate medical problems that require immediate consultation with the physician rather than a deferred consultation; follow established protocols set up by physicians and to consult with physicians and other medical personnel; identify community health needs through analysis of demographic and bio-statistical data and information, write and speak effectively and prepare and maintain clear and concise records and reports; develop and maintain effective public relations with clients, staff, community groups and organizations; exercise independent judgment, analyze and evaluate situations independently and take appropriate actions; instruct in the prevention of disease and promotion of public health practices; work with various cultural and ethnic groups in a tactful and effective manner; use a computer, calculator, typewrite, telephone, facsimile machine, photocopy machine, and audio-visual equipment; and use clinical and instructional supplies and equipment including blood pressure cuff, stethoscope, audiometer, syringes and needles. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Take Your IT Career to the Next Level! The Human Services Department (HSD) seeks a dynamic professional to become their next Human Services Network Operations Manager! Starting salary up to $ 77.03/ hour* ($ 160,770 /year) plus a competitive total compensation package! The Human Services Network Operations Manager (NetOps Manager) focuses on strategic and operational duties related to the HSD on premise computer network and cloud network infrastructure. They will be responsible for designing and defining the HSD network infrastructure strategy with a focus on enhanced resiliency and security. The NetOps Manager will have the ability to request funds from and influence the IT budget significantly and will execute the selection and implementation of enhanced network systems. They will consult with other IT Managers and department staff regarding impact analysis, solutions selection, and needs assessment as well. Additional responsibilities include: Overseeing staff work assignments and assigning work to staff accordingly Progressing on-site workload migration to MS Azure and other cloud hosted solutions Defining and evolving networking modalities, implementing network systems, and enhancing enterprise security posture Monitoring network health and security status and reacting to and remediating cyber security threats Ensuring alignment and cohesion with IT Operations Working with other business units to meet desired outcomes The NetOps Manager should have at least four years of progressive expert level hands-on and architectural experience with both traditional and hosted/cloud-based computer networking systems. The ideal candidate will also have significant experience with many of the following: Microsoft Azure/O365 administration Software Defined Networking and Software Defined Wide Area Networking Cisco Enterprise networking products and Dell/EMC server and storage products VMware hypervisor and virtual desktop products Palo Alto Networks firewalls and next generation firewalls Data backup and retention solutions Enterprise node and cloud security systems, enterprise Security Incident Event Management systems, the OSI 7-layer model, and enterprise telecommunications services Routing, switching, data center design and administration, and physical plant infrastructure Communicating complex systems information to technical staff and managers, both verbally and in writing Working in a fast-paced, ever-changing environment with multiple distractions Making decisions that improves and enhances overall operations with a focus on sustainability About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . The Human Services Department is currently recruiting to fill a Human Services Network Operations Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of experience and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Experience: Four years of progressively responsible experience planning, developing and administering multiple, complex, information technology systems and applications, including one year of supervisory or lead responsibility for defining, planning and implementing automated information systems; and Education: The equivalent to graduation from a four-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related field License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: IT policy and planning concepts, methods, and practices; customer service protocols; capabilities and limitations of various computer systems, including mainframe and personal computer based systems, LANs and WANs; the principles of information systems analysis and design especially related to multi-platform and networked applications; information system security technologies; general principles of office automation; various operating systems and related software used in operating departments; current and emerging technology principles, principles and techniques of project management. Working knowledge of: principles of computer programming in languages required to support the applications and systems utilized in the operating department; principles of data retrieval and reporting; requirements and methods of procurement, contract negotiation and preparation; cost benefit analysis methods; principles and practices of personnel management, employee supervision, and training. Ability to: develop strategic information technology plans; plan, organize, prioritize and delegate work; respond to changing needs and balance competing priorities; develop cost estimates and manage project costs; apply goals and objectives in responding to user requests related to the support, maintenance, and/or upgrade of computer information systems; train and develop staff; establish staff performance standards and evaluate performance; analyze information, develop alternative solutions, project consequences and implement solutions; establish metrics and associated systems performance measurement tools; formulate and modify policies and procedures; remain knowledgeable on the current technologies available; prepare and present reports, proposals, and other information; establish and maintain effective working relationships with department staff, other information systems staff, other agencies, and vendors or contractors; understand, interpret, and apply rules, regulations, ordinances and legislation related to operations; communicate effectively orally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sep 07, 2024
Full Time
Position Information Take Your IT Career to the Next Level! The Human Services Department (HSD) seeks a dynamic professional to become their next Human Services Network Operations Manager! Starting salary up to $ 77.03/ hour* ($ 160,770 /year) plus a competitive total compensation package! The Human Services Network Operations Manager (NetOps Manager) focuses on strategic and operational duties related to the HSD on premise computer network and cloud network infrastructure. They will be responsible for designing and defining the HSD network infrastructure strategy with a focus on enhanced resiliency and security. The NetOps Manager will have the ability to request funds from and influence the IT budget significantly and will execute the selection and implementation of enhanced network systems. They will consult with other IT Managers and department staff regarding impact analysis, solutions selection, and needs assessment as well. Additional responsibilities include: Overseeing staff work assignments and assigning work to staff accordingly Progressing on-site workload migration to MS Azure and other cloud hosted solutions Defining and evolving networking modalities, implementing network systems, and enhancing enterprise security posture Monitoring network health and security status and reacting to and remediating cyber security threats Ensuring alignment and cohesion with IT Operations Working with other business units to meet desired outcomes The NetOps Manager should have at least four years of progressive expert level hands-on and architectural experience with both traditional and hosted/cloud-based computer networking systems. The ideal candidate will also have significant experience with many of the following: Microsoft Azure/O365 administration Software Defined Networking and Software Defined Wide Area Networking Cisco Enterprise networking products and Dell/EMC server and storage products VMware hypervisor and virtual desktop products Palo Alto Networks firewalls and next generation firewalls Data backup and retention solutions Enterprise node and cloud security systems, enterprise Security Incident Event Management systems, the OSI 7-layer model, and enterprise telecommunications services Routing, switching, data center design and administration, and physical plant infrastructure Communicating complex systems information to technical staff and managers, both verbally and in writing Working in a fast-paced, ever-changing environment with multiple distractions Making decisions that improves and enhances overall operations with a focus on sustainability About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . The Human Services Department is currently recruiting to fill a Human Services Network Operations Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of experience and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Experience: Four years of progressively responsible experience planning, developing and administering multiple, complex, information technology systems and applications, including one year of supervisory or lead responsibility for defining, planning and implementing automated information systems; and Education: The equivalent to graduation from a four-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related field License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: IT policy and planning concepts, methods, and practices; customer service protocols; capabilities and limitations of various computer systems, including mainframe and personal computer based systems, LANs and WANs; the principles of information systems analysis and design especially related to multi-platform and networked applications; information system security technologies; general principles of office automation; various operating systems and related software used in operating departments; current and emerging technology principles, principles and techniques of project management. Working knowledge of: principles of computer programming in languages required to support the applications and systems utilized in the operating department; principles of data retrieval and reporting; requirements and methods of procurement, contract negotiation and preparation; cost benefit analysis methods; principles and practices of personnel management, employee supervision, and training. Ability to: develop strategic information technology plans; plan, organize, prioritize and delegate work; respond to changing needs and balance competing priorities; develop cost estimates and manage project costs; apply goals and objectives in responding to user requests related to the support, maintenance, and/or upgrade of computer information systems; train and develop staff; establish staff performance standards and evaluate performance; analyze information, develop alternative solutions, project consequences and implement solutions; establish metrics and associated systems performance measurement tools; formulate and modify policies and procedures; remain knowledgeable on the current technologies available; prepare and present reports, proposals, and other information; establish and maintain effective working relationships with department staff, other information systems staff, other agencies, and vendors or contractors; understand, interpret, and apply rules, regulations, ordinances and legislation related to operations; communicate effectively orally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Grow your career while helping make a difference in the lives of our community. Join the Human Services Department's Family, Youth, and Children Division as a Senior Legal Processor! Salary starting at $ 30.25 /hour* ($ 63,135 /year) plus a competitive total compensation package! The Family, Youth, and Children Division Senior Legal Processor will perform highly specialized work related to the processing, filing, and distribution of a variety of legal documents (including court reports, court orders, and petitions) to courts, attorneys, and other parties. They will provide status updates regarding legal documents to department personnel, courts, and attorneys, as well as manage and maintain department case files and notice parties for upcoming hearings. This Senior Legal Processor will be tasked with managing multiple competing and fast-moving priorities while also adhering to strict deadlines. They will coordinate work with others in the legal system and answer a variety of questions regarding department services and operations. Additional responsibilities include: Utilizing independent judgment to select and apply specific laws, ordinances, regulations, procedures, and time limitations to various work situations Formatting detailed forms and documents for court Distributing time sensitive documents and forms to all parties involved in a case Importing documents and entering data into a central database Noticing parties for hearings (including complicated adoption hearings) Answering questions regarding the work coming to/through the unit The ideal candidate will possess many of the following: The ability to deal with sensitive materials and subject matter, including images of children who have been abused, neglected, or abandoned Flexibility, patience, and the ability to provide a high level of customer service The ability to engage others in working together towards a common goal Strong communication skills with the ability to build relationships and interact with a diverse customer base The ability to work independently as well as part of a team Experience using Word, Excel, Outlook, Adobe Acrobat, Google Sheets, and Teams About the Family, Youth, and Children (FYC) Division FYC staff members help individuals, families, and the community to ensure the safety and well-being of Sonoma County children and teens. Professionals investigate reports of child abuse, neglect, or abandonment and, when needed, provide compassionate care placement with foster parents or group homes. At-risk children and their families are supported through referrals to social services, helping client homes to be safe, stable, nurturing places. Staff respond to reports of abuse and neglect, day or night, through the 24-hour hotline. FYC staff members also provide community training about child abuse prevention and mandated reporting. Employees in FYC will hear, see, and read about real life situations where children have been abused, neglected, or abandoned. Exposure to this subject matter on a daily basis can be emotionally difficult. We urge anyone interviewing for a job here to think carefully about this issue. For more information about FYC, please visit their website . About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill a Senior Legal Processor position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, two years of work experience in a law office, law enforcement office, or court environment processing legal documents would provide this opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments. Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation conducted by the Sheriff’s Office. Knowledge, Skills, and Abilities Considerable knowledge of: the purpose and processing of a diversity of court, law enforcement, and legal documents, forms, and records; the operations, procedures and jurisdictions of the court or department of assignment; the record and computer systems of the Courts and the department of assignment; basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition; the technical resource materials and information sources applicable to the area of assignment; court related statutes, laws, ordinances and procedures and their applicability to the department of assignment. Some knowledge of: effective supervision; techniques and methods of training employees in work procedures. Ability to: prepare and process a variety of complex legal documents; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; assist in the planning and coordination of the work in the assigned unit; understand, interpret, explain, and apply specific statues, codes, laws, regulations, and procedures train employees; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, other employees, and the general public; independently research and prepare correspondence in answer to inquiries about department records, programs, services, procedures, and regulations; make accurate arithmetic calculations; operate a variety of office equipment. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sep 05, 2024
Full Time
Position Information Grow your career while helping make a difference in the lives of our community. Join the Human Services Department's Family, Youth, and Children Division as a Senior Legal Processor! Salary starting at $ 30.25 /hour* ($ 63,135 /year) plus a competitive total compensation package! The Family, Youth, and Children Division Senior Legal Processor will perform highly specialized work related to the processing, filing, and distribution of a variety of legal documents (including court reports, court orders, and petitions) to courts, attorneys, and other parties. They will provide status updates regarding legal documents to department personnel, courts, and attorneys, as well as manage and maintain department case files and notice parties for upcoming hearings. This Senior Legal Processor will be tasked with managing multiple competing and fast-moving priorities while also adhering to strict deadlines. They will coordinate work with others in the legal system and answer a variety of questions regarding department services and operations. Additional responsibilities include: Utilizing independent judgment to select and apply specific laws, ordinances, regulations, procedures, and time limitations to various work situations Formatting detailed forms and documents for court Distributing time sensitive documents and forms to all parties involved in a case Importing documents and entering data into a central database Noticing parties for hearings (including complicated adoption hearings) Answering questions regarding the work coming to/through the unit The ideal candidate will possess many of the following: The ability to deal with sensitive materials and subject matter, including images of children who have been abused, neglected, or abandoned Flexibility, patience, and the ability to provide a high level of customer service The ability to engage others in working together towards a common goal Strong communication skills with the ability to build relationships and interact with a diverse customer base The ability to work independently as well as part of a team Experience using Word, Excel, Outlook, Adobe Acrobat, Google Sheets, and Teams About the Family, Youth, and Children (FYC) Division FYC staff members help individuals, families, and the community to ensure the safety and well-being of Sonoma County children and teens. Professionals investigate reports of child abuse, neglect, or abandonment and, when needed, provide compassionate care placement with foster parents or group homes. At-risk children and their families are supported through referrals to social services, helping client homes to be safe, stable, nurturing places. Staff respond to reports of abuse and neglect, day or night, through the 24-hour hotline. FYC staff members also provide community training about child abuse prevention and mandated reporting. Employees in FYC will hear, see, and read about real life situations where children have been abused, neglected, or abandoned. Exposure to this subject matter on a daily basis can be emotionally difficult. We urge anyone interviewing for a job here to think carefully about this issue. For more information about FYC, please visit their website . About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill a Senior Legal Processor position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, two years of work experience in a law office, law enforcement office, or court environment processing legal documents would provide this opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments. Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation conducted by the Sheriff’s Office. Knowledge, Skills, and Abilities Considerable knowledge of: the purpose and processing of a diversity of court, law enforcement, and legal documents, forms, and records; the operations, procedures and jurisdictions of the court or department of assignment; the record and computer systems of the Courts and the department of assignment; basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition; the technical resource materials and information sources applicable to the area of assignment; court related statutes, laws, ordinances and procedures and their applicability to the department of assignment. Some knowledge of: effective supervision; techniques and methods of training employees in work procedures. Ability to: prepare and process a variety of complex legal documents; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; assist in the planning and coordination of the work in the assigned unit; understand, interpret, explain, and apply specific statues, codes, laws, regulations, and procedures train employees; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, other employees, and the general public; independently research and prepare correspondence in answer to inquiries about department records, programs, services, procedures, and regulations; make accurate arithmetic calculations; operate a variety of office equipment. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Starting salary up to $344,687/annually, and a comprehensive benefits package, PLUS a $25,000 Signing Bonus^ View our recruitment brochure here. Sonoma County offers an exceptional quality of life with its stunning landscapes, outdoor recreational opportunities, and proximity to San Francisco and Oakland. Known for its vibrant community, excellent schools, and affordable living, it is a perfect place to raise a family. Professionals will find career growth opportunities within a collaborative environment and benefit from generous perks, including a pension program. The County provides a unique chance to impact community health positively while enjoying a balanced and enriching lifestyle. Department of Health Services The County of Sonoma Department of Health Services (DHS) is dedicated to promoting the health and well-being of Sonoma County residents. DHS consists of four divisions: Administration, Behavioral Health, Homelessness, and Public Health, and provides a wide range of services, including public health programs, behavioral health services, and environmental health initiatives. Key functions include disease prevention, health education, emergency preparedness, services to end homelessness, and support for mental health and substance use disorders. The department also ensures the safety of food, water, and the environment. Through these comprehensive services, DHS aims to enhance community health, prevent illness, and improve access to healthcare for all residents. Behavioral Health Division Our mission is to promote recovery and wellness to Sonoma County residents. We provide a comprehensive range of mental health and substance use disorder services across the service spectrum, from prevention, early intervention, and treatment to aftercare and recovery. These services are delivered directly or in partnership with community-based agencies, ensuring a holistic approach to wellness. The Department of Health Services Behavioral Health Division provides the following Services: Crisis Services Mental Health Services Substance Use Disorder Treatment & Recovery Services Peer Run Self-Help Centers The Position The Behavioral Health Medical Director, for one of Sonoma County's largest departments, has a vital leadership role responsible for overseeing and managing a team of psychiatrists providing care to a diverse community. They are a member of management, supervising a team of approximately 20 psychiatrists, both full-time and part-time, within a large division of over 300 employees. The new director will be at the forefront of quality clinical care and will implement expanded services with a new Drug Medi-Cal Organized Delivery System (DMC-ODS), which creates a continuum of care. Key Responsibilities: Strategic Leadership: Shaping the Division's direction and integrating primary care and behavioral health services. Clinical Oversight: Lead clinical services, ensuring high-quality care in the Crisis Stabilization Unit and medication support programs. Regulatory Compliance: Ensure compliance with all relevant laws and oversee the peer review process for proper prescription practices. Team Management: Hire, supervise, and guide psychiatric providers, addressing personnel issues to maintain a high-functioning team. Crisis Management: Support the Crisis Stabilization Unit and provide after-hours consultations for urgent needs. Collaboration and External Relations: Enhance service delivery through partnerships with community organizations and external agencies. Organizational Development: Develop and refine procedures and workflows, and provide training in the use of electronic health records (EHR). Leadership and Advocacy: Advocate for mental health needs and contribute to policy development in alignment with state mandates and organization goals. The Ideal Candidate The ideal candidate for the Behavioral Health Medical Director position will be a licensed psychiatrist with extensive clinical experience in behavioral health, preferably as a provider working with individuals with mental health and substance use disorders across various age groups, including youth, adults, and elders. Exceptional leadership, organizational, and administrative skills are essential to oversee a team of psychiatrists and fit into the broader organizational structure and strategy. The ideal candidate should also possess a strong, diplomatic, team-oriented approach, as they will be joining an established and well-functioning team. The ability to maintain continuity while providing fresh perspectives and leadership will be crucial. Key attributes and qualifications: Clinical Expertise: Extensive experience with serious mental illnesses and co-occurring substance use disorders, trauma-informed care, and addiction medicine. Leadership and Management: Proven ability to manage medical teams, hire and supervise providers, and oversee compliance and peer review processes. Experience fostering a collaborative, trust-based team environment. Regulatory Knowledge: Deep understanding of relevant state mandates and regulatory requirements, including SB Bill 43, Proposition 1, and Care Court. Technical Proficiency: Skilled in using EHR and supporting medical staff in their use. Collaborative and Diplomatic: Strong communication and diplomatic skills, maintaining a positive and inclusive work culture. Ability to handle high-pressure situations and manage crises effectively. Integrity and Accountability: Uphold high ethical standards, transparency, and accountability. Ability to build trust and use strengths-based leadership approach. Completed Coursework/Continuing Education in Addiction Medicine: Upon hire, candidate will be expected to complete five hours of continuing medical education in Addiction Medicine annually. Knowledge, skills, and abilities: Behavioral Health Practices: In-depth knowledge of current practices, the Recovery Model, strength-based treatment, and the integration of primary care and behavioral health systems. Clinical and Operational Management: Expertise in diagnosis, treatment, quality assurance, and regulatory compliance. Strategic Planning and Evaluation: Ability to plan, direct, coordinate, and evaluate services, implement treatment methods, and develop goals and objectives. What We Offer The Department of Health Services is currently offering a $25,000 signing bonus paid over three installments during the first two years of service. Other incentives which may be offered, if applicable, include: Advanced paid vacation and/or sick leave (up to 24 hours per leave type) Relocation reimbursement up to $10,000 Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities. Education: Graduation from an approved medical school and satisfactory completion of a three year psychiatric residency approved by the American Medical Association or the American Osteopathic Association. Experience: Five years of experience in clinical psychiatry, or community behavioral health services, of which three years experience is in a highly responsible administrative, teaching, or supervisory capacity. Public sector experience is desired. Special Requirement: Possession of a valid license as a physician and surgeon issued by the State of California and a valid certificate in psychiatry issued by the American Board of Psychiatry and Neurology or written evidence of successful completion of a psychiatry residency. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: current practices in behavioral health including the Recovery Model, strength-based treatment, consumer/family-oriented services, and integration of primary care and behavioral health systems; principles and practices of general and preventive psychiatry; principles and practices in the diagnosis and treatment of behavioral health and substance use disorders, including evidence-based practices in the behavioral health field; psychiatric medications and their interaction with other prescription drugs; general medicine and its relationship to mental illness and substance use disorders; research methods and practices in the behavioral health field; current practices in the field of quality assurance and quality improvement. Considerable knowledge of: current laws, standards, and regulations that govern the provision of behavioral health services in the public sector, especially in California; the legal environment affecting psychiatric practice; principles and practices of clinical supervision and training; program planning and development principles; and general budgeting, monitoring, and cost accountability. Knowledge of: community behavioral health program goals and limitations; community organizations as related to behavioral health and medical services; modern management principles and practices; organizational dynamics, conflict resolution, and behavior and performance management; and public administration practices related to personnel management. Ability to: plan, direct, coordinate, and evaluate behavioral health services; determine clinical and medical needs of community behavioral health programs; formulate, implement, and evaluate treatment methods and procedures; practice psychiatry in a community behavioral health delivery system; refer to local and regional providers of social, medical, and/or other specialized services; maintain currency in and apply knowledge of treatment modalities, medications, and laws governing psychiatric practice; establish and maintain effective working relationships with the Health Services Division Director, the division's section managers, program managers, and staff, other County managers, community groups, other public agencies, medical professionals, behavioral health consumer and family advocacy groups, and the general public; provide clinical leadership and consultation to division staff and the staff of contracted organizations and partnering agencies; prepare clear and comprehensive reports; determine and evaluate levels of achievement and performance; secure cooperation and teamwork among professional and/or support staff; plan and conduct effective in-service training programs; maintain confidentiality of information; understand program objectives in relation to departmental goals and procedures; collect and analyze data to establish/identify needs and evaluate program effectiveness; develop goals and objectives; communicate effectively both verbally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination ( weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Aug 06, 2024
Full Time
Position Information Starting salary up to $344,687/annually, and a comprehensive benefits package, PLUS a $25,000 Signing Bonus^ View our recruitment brochure here. Sonoma County offers an exceptional quality of life with its stunning landscapes, outdoor recreational opportunities, and proximity to San Francisco and Oakland. Known for its vibrant community, excellent schools, and affordable living, it is a perfect place to raise a family. Professionals will find career growth opportunities within a collaborative environment and benefit from generous perks, including a pension program. The County provides a unique chance to impact community health positively while enjoying a balanced and enriching lifestyle. Department of Health Services The County of Sonoma Department of Health Services (DHS) is dedicated to promoting the health and well-being of Sonoma County residents. DHS consists of four divisions: Administration, Behavioral Health, Homelessness, and Public Health, and provides a wide range of services, including public health programs, behavioral health services, and environmental health initiatives. Key functions include disease prevention, health education, emergency preparedness, services to end homelessness, and support for mental health and substance use disorders. The department also ensures the safety of food, water, and the environment. Through these comprehensive services, DHS aims to enhance community health, prevent illness, and improve access to healthcare for all residents. Behavioral Health Division Our mission is to promote recovery and wellness to Sonoma County residents. We provide a comprehensive range of mental health and substance use disorder services across the service spectrum, from prevention, early intervention, and treatment to aftercare and recovery. These services are delivered directly or in partnership with community-based agencies, ensuring a holistic approach to wellness. The Department of Health Services Behavioral Health Division provides the following Services: Crisis Services Mental Health Services Substance Use Disorder Treatment & Recovery Services Peer Run Self-Help Centers The Position The Behavioral Health Medical Director, for one of Sonoma County's largest departments, has a vital leadership role responsible for overseeing and managing a team of psychiatrists providing care to a diverse community. They are a member of management, supervising a team of approximately 20 psychiatrists, both full-time and part-time, within a large division of over 300 employees. The new director will be at the forefront of quality clinical care and will implement expanded services with a new Drug Medi-Cal Organized Delivery System (DMC-ODS), which creates a continuum of care. Key Responsibilities: Strategic Leadership: Shaping the Division's direction and integrating primary care and behavioral health services. Clinical Oversight: Lead clinical services, ensuring high-quality care in the Crisis Stabilization Unit and medication support programs. Regulatory Compliance: Ensure compliance with all relevant laws and oversee the peer review process for proper prescription practices. Team Management: Hire, supervise, and guide psychiatric providers, addressing personnel issues to maintain a high-functioning team. Crisis Management: Support the Crisis Stabilization Unit and provide after-hours consultations for urgent needs. Collaboration and External Relations: Enhance service delivery through partnerships with community organizations and external agencies. Organizational Development: Develop and refine procedures and workflows, and provide training in the use of electronic health records (EHR). Leadership and Advocacy: Advocate for mental health needs and contribute to policy development in alignment with state mandates and organization goals. The Ideal Candidate The ideal candidate for the Behavioral Health Medical Director position will be a licensed psychiatrist with extensive clinical experience in behavioral health, preferably as a provider working with individuals with mental health and substance use disorders across various age groups, including youth, adults, and elders. Exceptional leadership, organizational, and administrative skills are essential to oversee a team of psychiatrists and fit into the broader organizational structure and strategy. The ideal candidate should also possess a strong, diplomatic, team-oriented approach, as they will be joining an established and well-functioning team. The ability to maintain continuity while providing fresh perspectives and leadership will be crucial. Key attributes and qualifications: Clinical Expertise: Extensive experience with serious mental illnesses and co-occurring substance use disorders, trauma-informed care, and addiction medicine. Leadership and Management: Proven ability to manage medical teams, hire and supervise providers, and oversee compliance and peer review processes. Experience fostering a collaborative, trust-based team environment. Regulatory Knowledge: Deep understanding of relevant state mandates and regulatory requirements, including SB Bill 43, Proposition 1, and Care Court. Technical Proficiency: Skilled in using EHR and supporting medical staff in their use. Collaborative and Diplomatic: Strong communication and diplomatic skills, maintaining a positive and inclusive work culture. Ability to handle high-pressure situations and manage crises effectively. Integrity and Accountability: Uphold high ethical standards, transparency, and accountability. Ability to build trust and use strengths-based leadership approach. Completed Coursework/Continuing Education in Addiction Medicine: Upon hire, candidate will be expected to complete five hours of continuing medical education in Addiction Medicine annually. Knowledge, skills, and abilities: Behavioral Health Practices: In-depth knowledge of current practices, the Recovery Model, strength-based treatment, and the integration of primary care and behavioral health systems. Clinical and Operational Management: Expertise in diagnosis, treatment, quality assurance, and regulatory compliance. Strategic Planning and Evaluation: Ability to plan, direct, coordinate, and evaluate services, implement treatment methods, and develop goals and objectives. What We Offer The Department of Health Services is currently offering a $25,000 signing bonus paid over three installments during the first two years of service. Other incentives which may be offered, if applicable, include: Advanced paid vacation and/or sick leave (up to 24 hours per leave type) Relocation reimbursement up to $10,000 Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities. Education: Graduation from an approved medical school and satisfactory completion of a three year psychiatric residency approved by the American Medical Association or the American Osteopathic Association. Experience: Five years of experience in clinical psychiatry, or community behavioral health services, of which three years experience is in a highly responsible administrative, teaching, or supervisory capacity. Public sector experience is desired. Special Requirement: Possession of a valid license as a physician and surgeon issued by the State of California and a valid certificate in psychiatry issued by the American Board of Psychiatry and Neurology or written evidence of successful completion of a psychiatry residency. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: current practices in behavioral health including the Recovery Model, strength-based treatment, consumer/family-oriented services, and integration of primary care and behavioral health systems; principles and practices of general and preventive psychiatry; principles and practices in the diagnosis and treatment of behavioral health and substance use disorders, including evidence-based practices in the behavioral health field; psychiatric medications and their interaction with other prescription drugs; general medicine and its relationship to mental illness and substance use disorders; research methods and practices in the behavioral health field; current practices in the field of quality assurance and quality improvement. Considerable knowledge of: current laws, standards, and regulations that govern the provision of behavioral health services in the public sector, especially in California; the legal environment affecting psychiatric practice; principles and practices of clinical supervision and training; program planning and development principles; and general budgeting, monitoring, and cost accountability. Knowledge of: community behavioral health program goals and limitations; community organizations as related to behavioral health and medical services; modern management principles and practices; organizational dynamics, conflict resolution, and behavior and performance management; and public administration practices related to personnel management. Ability to: plan, direct, coordinate, and evaluate behavioral health services; determine clinical and medical needs of community behavioral health programs; formulate, implement, and evaluate treatment methods and procedures; practice psychiatry in a community behavioral health delivery system; refer to local and regional providers of social, medical, and/or other specialized services; maintain currency in and apply knowledge of treatment modalities, medications, and laws governing psychiatric practice; establish and maintain effective working relationships with the Health Services Division Director, the division's section managers, program managers, and staff, other County managers, community groups, other public agencies, medical professionals, behavioral health consumer and family advocacy groups, and the general public; provide clinical leadership and consultation to division staff and the staff of contracted organizations and partnering agencies; prepare clear and comprehensive reports; determine and evaluate levels of achievement and performance; secure cooperation and teamwork among professional and/or support staff; plan and conduct effective in-service training programs; maintain confidentiality of information; understand program objectives in relation to departmental goals and procedures; collect and analyze data to establish/identify needs and evaluate program effectiveness; develop goals and objectives; communicate effectively both verbally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination ( weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $8,878.00 per month to $10,904.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Sergeant About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The University Police Department is a California Police Department responsible for the prevention of crime and the enforcement of applicable Federal, State, and local laws and regulations on the Cal State East Bay campus. Under the general supervision of the Chief of Police, the sergeant is responsible for: coordinating resource systems in support of the Department’s administrative and operational functions, providing research assistance to Department managers in the development of the organization, providing leadership and supervision to assigned employees. Responsibilities Leadership & Supervision, Direction and Guidance: Provide direct supervision of assigned employees and functional supervision of non-assigned employees. Provide direction to employees regarding appropriate application of rules, regulations, orders, procedures and policies. Provide direction to employees regarding the appropriate use and care of department equipment, supplies, and facilities. Delegate appropriate duties and appropriate level(s) of responsibility/authority to subordinates. Develop/maintain appropriate systems of accountability for subordinates. Review and Discipline: Inspect, review, and approve employee performance of duties pertaining to their assignments. Participate in the development of employees by providing in-service training. Investigate conduct, takes immediate action as necessary, and reports through the chain of command, any circumstances that may adversely affect the Department, University, or Community. Oversight and Guidance: Oversee and provide guidance to the Student Services Officer Program. Guide, review, and approve employee documentation of incidents, case investigations, and shift activities. Participate in the development and training of other employees. Investigate and report, through the chain of command, circumstances that may adversely affect the Department, University or Community. Projects and Assignments: Assist with the planning, staffing and scheduling of resources to meet unit and shift responsibilities. Handle special administrative and criminal investigations, as assigned. Conduct follow-up investigations. Track open investigations and closing cases when appropriate. Acts as the liaison with the Assistant District Attorney (presenting investigations for charging). Crime prevention and crime analyst (conducts outreach presentations to community members). Provide liaison with Student Housing. Coordinate the receipt, investigation and dissemination of sexual offender information, as assigned. Provide liaison work and coordinates with the Sexual Assault Habitual Offender Program, as assigned. Coordinate the dissemination of Victims Rights Information, as assigned. Implement Community Oriented Policing and Problem Solving initiatives and training in the Department and Community. Complete the monthly UPD work schedule, semi-annual shift bids, and annual vacation bids. Records and Training: Coordinate the Department’s records systems (employment, administrative investigation, and training). Maintain standards, objectives, policies and procedures pertaining to training records. Assist managers with the development of internal administrative procedures pertaining to records. Facilitate processing, retention, and release of records. Complete records forms, reports, and correspondence. Maintain special records forms and reference files. Complete and maintains internal schedules for records processing and reporting. Develop and interprets records data. Facilitate records audits. Collaborate internally and externally to validate appropriateness of services. Evidence & Property: Coordinate the Department’s evidence and property systems. Maintain standard, objectives, policies and procedures pertaining to evidence and property. Assist manager with the development of internal evidence and property administrative procedures. Facilitate processing, preservation, retention, release of evidence and property. Complete evidence and property forms, reports, and correspondence. Maintain special forms and reference files pertaining to evidence and property. Complete and maintains internal schedules for evidence and property disposition. Develop and interprets evidence and property data. Facilitate evidence and property audits. Collaborate internally and externally to validate appropriateness of services. Equipment: Coordinate the Department’s equipment inventory. Maintain equipment standards, objectives, policies and procedures. Assist managers with the development of internal administrative procedures pertaining to equipment. Facilitate the development and maintenance of the Department’s equipment. Complete equipment forms, reports, and correspondence. Maintain special equipment forms and equipment reference files. Update and maintains internal schedules for equipment maintenance and replacement. Develop and interprets equipment inventory data. Facilitate equipment inventory audits. Collaborate internally and externally to validate appropriateness of services. Emergency Planning: Coordinate the Department’s emergency planning processes. Maintain standards, objectives, policies and procedures pertaining to emergency planning. Assist managers with the development of internal administrative procedures pertaining to emergency planning. Maintain the development of emergency planning standards, objectives, policies and procedures. Facilitate the development of emergency planning information. Complete emergency planning forms, reports, and correspondence. Maintain special forms and reference files pertaining to emergency planning. Update and maintain internal processes for emergency planning. Develop and interpret emergency preparedness audits. Collaborate internally and externally to validate appropriateness of services. Administrative Support: Assist in the development of the organization. Assist managers with the development of internal administrative procedures. Prepare internal and external administrative correspondence. Prepare and maintains cost analysis reports as required. Recommend appropriations based on assessed needs. Assist with the development of proposals for alternate programs and resource funding. Conduct research in support of audits or benchmarking processes. Conduct research in support of Community Oriented Policing and Problem Solving initiatives. Conducts Research: Research, analyzes, and interprets information for the development of reports, proposals, and justifications. Research and report on policies, laws, and regulations that affect administrative or operational functions. Research reports on circumstances that may adversely affect the Department, University or Community. Additional Duties as Assigned: Perform additional duties for the successful accomplishment of the Department’s mission. Minimum Qualifications Knowledge and Abilities: Comprehensive knowledge of current law methods and procedures. Comprehensive knowledge of current criminal codes and laws. Comprehensive knowledge of effective investigative techniques and procedures. Effective oral and written communication skills, including writing clear and comprehensive reports. Ability to work independently and make sound judgments. Ability to provide effective leadership, training and direction to assigned personnel. Ability to supervise and evaluate employees effectively. Ability to assist in developing department policies and procedures. Education and Experience: High school diploma or equivalent and graduation from Peace Officer Standards and Training (P.O.S.T.) academy. Three or more years of active law enforcement experience. Completion of a P.O.S.T. Supervisory Program is desirable or must be completed within one year of appointment. License and Certification: Peace Officers in this classification must be or have: Eligible to be a peace officer in the State of California. Possess a valid P.O.S.T. Certificate of Eligibility or a P.O.S.T. Basic Certificate in good standing. Valid California drivers license. Required Qualifications Demonstrated ability to provide supervision, guidance, and leadership to other employees. Demonstrated ability to positively influence performance of shift members through leadership. Demonstrated ability to establish and maintain cooperative working relationships with a diverse population Demonstrated ability to interact effectively with members of the department and public in stressful situations. Demonstrated ability to handle all duties with acumen, accuracy, timeliness, confidentiality, fostering collaboration and trust. Demonstrated ability to resolve problems and conflicts. Must be able to handle complex office methods, procedures, and practices. Demonstrated ability to plan and prioritize work to meet deadlines. Demonstrated ability to work under the pressure of handling multiple and simultaneous tasks. Strong organizational skills and highly accurate in detailed work. Strong computer skills, using Windows platform, Microsoft Word, Excel, and Power-Point software. Demonstrated ability to maintain strict confidentiality, exercise discretion, and possess tact and judgment. Working knowledge of SAIL and PeopleSoft data systems is desirable. Knowledge about CSU and State travel, training, testing regulations is desirable. Must be able to successfully pass background investigation, written examination, physical agility test, LiveScan, psychological drug screen, and medical exams. Preferred Qualifications A Bachelor's degree or higher. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Aug 15 2024 Pacific Daylight Time Applications close: Dec 16 2024 Pacific Standard Time Closing Date/Time:
Sep 23, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $8,878.00 per month to $10,904.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Sergeant About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The University Police Department is a California Police Department responsible for the prevention of crime and the enforcement of applicable Federal, State, and local laws and regulations on the Cal State East Bay campus. Under the general supervision of the Chief of Police, the sergeant is responsible for: coordinating resource systems in support of the Department’s administrative and operational functions, providing research assistance to Department managers in the development of the organization, providing leadership and supervision to assigned employees. Responsibilities Leadership & Supervision, Direction and Guidance: Provide direct supervision of assigned employees and functional supervision of non-assigned employees. Provide direction to employees regarding appropriate application of rules, regulations, orders, procedures and policies. Provide direction to employees regarding the appropriate use and care of department equipment, supplies, and facilities. Delegate appropriate duties and appropriate level(s) of responsibility/authority to subordinates. Develop/maintain appropriate systems of accountability for subordinates. Review and Discipline: Inspect, review, and approve employee performance of duties pertaining to their assignments. Participate in the development of employees by providing in-service training. Investigate conduct, takes immediate action as necessary, and reports through the chain of command, any circumstances that may adversely affect the Department, University, or Community. Oversight and Guidance: Oversee and provide guidance to the Student Services Officer Program. Guide, review, and approve employee documentation of incidents, case investigations, and shift activities. Participate in the development and training of other employees. Investigate and report, through the chain of command, circumstances that may adversely affect the Department, University or Community. Projects and Assignments: Assist with the planning, staffing and scheduling of resources to meet unit and shift responsibilities. Handle special administrative and criminal investigations, as assigned. Conduct follow-up investigations. Track open investigations and closing cases when appropriate. Acts as the liaison with the Assistant District Attorney (presenting investigations for charging). Crime prevention and crime analyst (conducts outreach presentations to community members). Provide liaison with Student Housing. Coordinate the receipt, investigation and dissemination of sexual offender information, as assigned. Provide liaison work and coordinates with the Sexual Assault Habitual Offender Program, as assigned. Coordinate the dissemination of Victims Rights Information, as assigned. Implement Community Oriented Policing and Problem Solving initiatives and training in the Department and Community. Complete the monthly UPD work schedule, semi-annual shift bids, and annual vacation bids. Records and Training: Coordinate the Department’s records systems (employment, administrative investigation, and training). Maintain standards, objectives, policies and procedures pertaining to training records. Assist managers with the development of internal administrative procedures pertaining to records. Facilitate processing, retention, and release of records. Complete records forms, reports, and correspondence. Maintain special records forms and reference files. Complete and maintains internal schedules for records processing and reporting. Develop and interprets records data. Facilitate records audits. Collaborate internally and externally to validate appropriateness of services. Evidence & Property: Coordinate the Department’s evidence and property systems. Maintain standard, objectives, policies and procedures pertaining to evidence and property. Assist manager with the development of internal evidence and property administrative procedures. Facilitate processing, preservation, retention, release of evidence and property. Complete evidence and property forms, reports, and correspondence. Maintain special forms and reference files pertaining to evidence and property. Complete and maintains internal schedules for evidence and property disposition. Develop and interprets evidence and property data. Facilitate evidence and property audits. Collaborate internally and externally to validate appropriateness of services. Equipment: Coordinate the Department’s equipment inventory. Maintain equipment standards, objectives, policies and procedures. Assist managers with the development of internal administrative procedures pertaining to equipment. Facilitate the development and maintenance of the Department’s equipment. Complete equipment forms, reports, and correspondence. Maintain special equipment forms and equipment reference files. Update and maintains internal schedules for equipment maintenance and replacement. Develop and interprets equipment inventory data. Facilitate equipment inventory audits. Collaborate internally and externally to validate appropriateness of services. Emergency Planning: Coordinate the Department’s emergency planning processes. Maintain standards, objectives, policies and procedures pertaining to emergency planning. Assist managers with the development of internal administrative procedures pertaining to emergency planning. Maintain the development of emergency planning standards, objectives, policies and procedures. Facilitate the development of emergency planning information. Complete emergency planning forms, reports, and correspondence. Maintain special forms and reference files pertaining to emergency planning. Update and maintain internal processes for emergency planning. Develop and interpret emergency preparedness audits. Collaborate internally and externally to validate appropriateness of services. Administrative Support: Assist in the development of the organization. Assist managers with the development of internal administrative procedures. Prepare internal and external administrative correspondence. Prepare and maintains cost analysis reports as required. Recommend appropriations based on assessed needs. Assist with the development of proposals for alternate programs and resource funding. Conduct research in support of audits or benchmarking processes. Conduct research in support of Community Oriented Policing and Problem Solving initiatives. Conducts Research: Research, analyzes, and interprets information for the development of reports, proposals, and justifications. Research and report on policies, laws, and regulations that affect administrative or operational functions. Research reports on circumstances that may adversely affect the Department, University or Community. Additional Duties as Assigned: Perform additional duties for the successful accomplishment of the Department’s mission. Minimum Qualifications Knowledge and Abilities: Comprehensive knowledge of current law methods and procedures. Comprehensive knowledge of current criminal codes and laws. Comprehensive knowledge of effective investigative techniques and procedures. Effective oral and written communication skills, including writing clear and comprehensive reports. Ability to work independently and make sound judgments. Ability to provide effective leadership, training and direction to assigned personnel. Ability to supervise and evaluate employees effectively. Ability to assist in developing department policies and procedures. Education and Experience: High school diploma or equivalent and graduation from Peace Officer Standards and Training (P.O.S.T.) academy. Three or more years of active law enforcement experience. Completion of a P.O.S.T. Supervisory Program is desirable or must be completed within one year of appointment. License and Certification: Peace Officers in this classification must be or have: Eligible to be a peace officer in the State of California. Possess a valid P.O.S.T. Certificate of Eligibility or a P.O.S.T. Basic Certificate in good standing. Valid California drivers license. Required Qualifications Demonstrated ability to provide supervision, guidance, and leadership to other employees. Demonstrated ability to positively influence performance of shift members through leadership. Demonstrated ability to establish and maintain cooperative working relationships with a diverse population Demonstrated ability to interact effectively with members of the department and public in stressful situations. Demonstrated ability to handle all duties with acumen, accuracy, timeliness, confidentiality, fostering collaboration and trust. Demonstrated ability to resolve problems and conflicts. Must be able to handle complex office methods, procedures, and practices. Demonstrated ability to plan and prioritize work to meet deadlines. Demonstrated ability to work under the pressure of handling multiple and simultaneous tasks. Strong organizational skills and highly accurate in detailed work. Strong computer skills, using Windows platform, Microsoft Word, Excel, and Power-Point software. Demonstrated ability to maintain strict confidentiality, exercise discretion, and possess tact and judgment. Working knowledge of SAIL and PeopleSoft data systems is desirable. Knowledge about CSU and State travel, training, testing regulations is desirable. Must be able to successfully pass background investigation, written examination, physical agility test, LiveScan, psychological drug screen, and medical exams. Preferred Qualifications A Bachelor's degree or higher. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Aug 15 2024 Pacific Daylight Time Applications close: Dec 16 2024 Pacific Standard Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Payroll Technician SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Human Resources Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $5,408.00 Per Month ($64,896.00 annually) Salary is commensurate with experience. Position Summary Under immediate supervision, Payroll Technician I applies a general knowledge of payroll and personnel methods, procedures, and practices to perform fairly standardized payroll and personnel transactions for specific actions, categories of employees or campus departments. Assistance and guidelines are readily available and the methods of performing transactions are well established and outlined, or explained in general terms. Employee will independently initiate, process and complete a diverse range of moderately complex transactions including but not limited to salary payment for employees in the following categories: Intermittent, full and part-time (regular), overtime, special consultant, shift differential, call back, individual lesson, academic year, ten-month, 10/12 month, 11/12 month, , summer session, and Extended Learning; leave status and accruals for vacation, holiday, sick, jury, bereavement, and compensatory time. Employee process changes in pay status for appointments, end of probationary periods, promotions, demotions, reclassifications, retirements and separations for all categories or combination of categories of CSU employees including faculty, staff, graduate assistants, student assistants, special consultants, individual course and summer session instructors. Employee independently compute net pay based on employees’ occupational status, as well as process attendance records, leave accruals, and entitlements, judgments, levies or garnishments on employees’ pay and assign employee to the correct CSU retirement program. He/she must be able to operate a computer terminal to process various payroll/personnel transactions, and be able to enter codes and data on the terminal. The employee will verify information prior to update or release of payment; maintain files, and track employees’ status beginning with the appointment through separation. The employee will be requested to collect outstanding payroll accounts receivable and salary advance balances. The employee will process employment verifications, EDD benefit audits and provide payroll records for subpoena requests when necessary. Additional responsibilities will include providing immediate detailed information on any aspect of employees’ payroll records as requested; The employee may perform other duties as assigned. Position Information Process Payroll Transactions Analyze and process payroll transactions using the appropriate systems. This includes, but is not limited to: Pay (intermittent, regular full and part time, overtime, special consultant, shift differential, call back, individual lesson, annual year, 10-month, 10/12, semester, summer session, extended vacation and MSAs); Leave status and accruals (vacation, holiday, sick, jury duty, bereavement, military, and compensatory time); Changes in pay status (appointments, end of probationary periods, promotions, demotions, reclassifications, retirements and separations) Address update from address self-services report, miscellaneous payment process. Providing Payroll Support Provide service to the campus community regarding payroll related questions, this may take the form of telephone calls, electronic communications using service tools, or in-person meetings and training sessions Other duties as assigned Minimum Qualifications Experience: Equivalent to one year of general administrative experience in payroll and human resources recordkeeping and data entry which has provided the above knowledge and abilities. Education: Any equivalent combination education and experience which provides the required knowledge and abilities Knowledge: Working knowledge of general office methods, practices and procedures. Abilities: • Ability to acquire working knowledge of, and independently select and apply, CSU policies, procedures, programs, guidelines, applicable state and federal laws, educational codes, and collective bargaining agreement. • Ability to, or acquire the skill to, use web browsers, electronic calendaring programs, ERP/HRIS, and data management systems. • Ability to audit and reconcile data; interpret and apply written rules and regulations; establish and maintain effective working relationships with others; exercise tact, courtesy and good judgment in responding to others; use current computer word processing and spreadsheet software programs; perform mathematical calculations; accurately enter data; follow oral and written instructions; communicate effectively with others; and read and write at a level appropriate to the position. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 21, 2024
Working Title Payroll Technician SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Human Resources Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $5,408.00 Per Month ($64,896.00 annually) Salary is commensurate with experience. Position Summary Under immediate supervision, Payroll Technician I applies a general knowledge of payroll and personnel methods, procedures, and practices to perform fairly standardized payroll and personnel transactions for specific actions, categories of employees or campus departments. Assistance and guidelines are readily available and the methods of performing transactions are well established and outlined, or explained in general terms. Employee will independently initiate, process and complete a diverse range of moderately complex transactions including but not limited to salary payment for employees in the following categories: Intermittent, full and part-time (regular), overtime, special consultant, shift differential, call back, individual lesson, academic year, ten-month, 10/12 month, 11/12 month, , summer session, and Extended Learning; leave status and accruals for vacation, holiday, sick, jury, bereavement, and compensatory time. Employee process changes in pay status for appointments, end of probationary periods, promotions, demotions, reclassifications, retirements and separations for all categories or combination of categories of CSU employees including faculty, staff, graduate assistants, student assistants, special consultants, individual course and summer session instructors. Employee independently compute net pay based on employees’ occupational status, as well as process attendance records, leave accruals, and entitlements, judgments, levies or garnishments on employees’ pay and assign employee to the correct CSU retirement program. He/she must be able to operate a computer terminal to process various payroll/personnel transactions, and be able to enter codes and data on the terminal. The employee will verify information prior to update or release of payment; maintain files, and track employees’ status beginning with the appointment through separation. The employee will be requested to collect outstanding payroll accounts receivable and salary advance balances. The employee will process employment verifications, EDD benefit audits and provide payroll records for subpoena requests when necessary. Additional responsibilities will include providing immediate detailed information on any aspect of employees’ payroll records as requested; The employee may perform other duties as assigned. Position Information Process Payroll Transactions Analyze and process payroll transactions using the appropriate systems. This includes, but is not limited to: Pay (intermittent, regular full and part time, overtime, special consultant, shift differential, call back, individual lesson, annual year, 10-month, 10/12, semester, summer session, extended vacation and MSAs); Leave status and accruals (vacation, holiday, sick, jury duty, bereavement, military, and compensatory time); Changes in pay status (appointments, end of probationary periods, promotions, demotions, reclassifications, retirements and separations) Address update from address self-services report, miscellaneous payment process. Providing Payroll Support Provide service to the campus community regarding payroll related questions, this may take the form of telephone calls, electronic communications using service tools, or in-person meetings and training sessions Other duties as assigned Minimum Qualifications Experience: Equivalent to one year of general administrative experience in payroll and human resources recordkeeping and data entry which has provided the above knowledge and abilities. Education: Any equivalent combination education and experience which provides the required knowledge and abilities Knowledge: Working knowledge of general office methods, practices and procedures. Abilities: • Ability to acquire working knowledge of, and independently select and apply, CSU policies, procedures, programs, guidelines, applicable state and federal laws, educational codes, and collective bargaining agreement. • Ability to, or acquire the skill to, use web browsers, electronic calendaring programs, ERP/HRIS, and data management systems. • Ability to audit and reconcile data; interpret and apply written rules and regulations; establish and maintain effective working relationships with others; exercise tact, courtesy and good judgment in responding to others; use current computer word processing and spreadsheet software programs; perform mathematical calculations; accurately enter data; follow oral and written instructions; communicate effectively with others; and read and write at a level appropriate to the position. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
About the Position
In this role you will be responsible for:
The Vehicle Maintenance Program
Coordinate and assist in managing the vendors who provide operational/maintenance/repair services to our buses, scheduling and ensuring documentation is properly managed.
Provide staff support for data management, writing reports and implementing them into/from existing databases.
Support product and new technology research, acquisition, and implementation.
Maintenance Inventory Activities
Assist with recurring fixed asset inventories, as needed.
Ensure compliance with FTA and FDOT, County principles, policies, and practices.
Monitor and oversee parts inventory and purchases.
Reconcile approved contract line items with invoices, following the County's prompt payment requirements, policy, cost, and coding.
Maintenance Fiscal Coordination
Reconcile fuel charges and gallons used from the fleet wide utilization reports.
Provide support to the Fiscal Division as necessary for grants application and management, contract and solicitation development, and cost estimation for new procurements.
Stand as a division representative and participant for the Department wide (Breeze) for Federal Transit Administration (FTA) Triennial Review, Florida Department of Transportation (FDOT) Triennial Review, and any other regulatory audit that requires the participating of the Maintenance Division.
Manage both the contracts and budget for the Maintenance Division, supporting the budget planning process and forecasting cost as well as maximizing the resources.
Utilize various programs (i.e. AssetWorks and FleetFocus) to track spending trends.
Provide statistical data for National Transit Database (NTD), Annual Operating Report (AOR), Quarterly Performance Measures, internal and external.
Work with the finance division and lead efforts to dispose of fixed route, paratransit and fleet vehicles including preparation of disposal documents required by OFM fixed assets, securing release of lien documents by the State of Florida, preparation of legal services requests, draft of Board memorandum and scheduling EBAR disposal for Board meeting approval.
Maintenance Responsibilities
Support daily needs of the Transit Maintenance Manager and Maintenance Supervisors.
Identify and help address maintenance issues.
Monitor personnel records against shop safety and training regulations.
Make arrangements for meetings and trainings; maintain office supplies; coordinate calendars, filing, copying, and other correspondence as needed.
Participate in meetings with vendors and staff.
Research and provide information requested from vendors.
High degree of technical, computer, excel and crystal report writing skills.
About the Schedule
Work Hours:
Full-Time, 40 hours per week.
Monday - Friday, 8:00 a.m. to 5:00 p.m.
Jun 24, 2024
Full Time
About the Position
In this role you will be responsible for:
The Vehicle Maintenance Program
Coordinate and assist in managing the vendors who provide operational/maintenance/repair services to our buses, scheduling and ensuring documentation is properly managed.
Provide staff support for data management, writing reports and implementing them into/from existing databases.
Support product and new technology research, acquisition, and implementation.
Maintenance Inventory Activities
Assist with recurring fixed asset inventories, as needed.
Ensure compliance with FTA and FDOT, County principles, policies, and practices.
Monitor and oversee parts inventory and purchases.
Reconcile approved contract line items with invoices, following the County's prompt payment requirements, policy, cost, and coding.
Maintenance Fiscal Coordination
Reconcile fuel charges and gallons used from the fleet wide utilization reports.
Provide support to the Fiscal Division as necessary for grants application and management, contract and solicitation development, and cost estimation for new procurements.
Stand as a division representative and participant for the Department wide (Breeze) for Federal Transit Administration (FTA) Triennial Review, Florida Department of Transportation (FDOT) Triennial Review, and any other regulatory audit that requires the participating of the Maintenance Division.
Manage both the contracts and budget for the Maintenance Division, supporting the budget planning process and forecasting cost as well as maximizing the resources.
Utilize various programs (i.e. AssetWorks and FleetFocus) to track spending trends.
Provide statistical data for National Transit Database (NTD), Annual Operating Report (AOR), Quarterly Performance Measures, internal and external.
Work with the finance division and lead efforts to dispose of fixed route, paratransit and fleet vehicles including preparation of disposal documents required by OFM fixed assets, securing release of lien documents by the State of Florida, preparation of legal services requests, draft of Board memorandum and scheduling EBAR disposal for Board meeting approval.
Maintenance Responsibilities
Support daily needs of the Transit Maintenance Manager and Maintenance Supervisors.
Identify and help address maintenance issues.
Monitor personnel records against shop safety and training regulations.
Make arrangements for meetings and trainings; maintain office supplies; coordinate calendars, filing, copying, and other correspondence as needed.
Participate in meetings with vendors and staff.
Research and provide information requested from vendors.
High degree of technical, computer, excel and crystal report writing skills.
About the Schedule
Work Hours:
Full-Time, 40 hours per week.
Monday - Friday, 8:00 a.m. to 5:00 p.m.
Sonoma County, CA
Santa Rosa, California, United States
Position Information The County of Sonoma Human Services Department (HSD) seeks a talented Human Resources (HR) professional to join their team! Starting salary up to $ 43.35 /hour ( $ 90,476 /year) plus a competitive total compensation package!* The Human Services HR Coordinator will be responsible for assisting the department on all HSD recruitment and hiring needs, including serving as an HR subject matter expert for managers, supervisors, and employees. They will provide direct support on employee medical needs, including explaining rules, regulations, and policies to departmental staff ensuring continuity of operations throughout the department. Additional responsibilities include: Serving as a liaison for managers, supervisors, and other county departments to ensure HR processes are running smoothly and efficiently Working with central HR to draft and finalize HSD job announcements Supporting the department on position control requests and personnel reporting Collaborating with central HR and HSD divisions to identify and implement timely selection processes Analyzing department personnel trends Working closely with current staff and management on HR-related matters Researching and reviewing applicable State/Federal regulations, HR/Safety policies and procedures, Memoranda of Understanding (MOU), and the Salary Resolution to assist with responding to departmental inquiries Drafting, reviewing, and updating documents such as requisitions, emails, interview questions, department organizational charts, medical leave and accommodation approvals/denials, and general policies/procedures The ideal candidate will be a creative thinker who is flexible and empathetic, and possesses many of the following: Experience working on recruitments and employee medical requests Strong analytical and problem-solving skills Experience researching, tracking, analyzing, and interpreting data and drafting policies and procedures Excellent organizational skills, including the ability to follow complex policies and procedures while addressing competing deadlines Superb customer service skills The proven ability to establish credibility and maintain effective working relationships with a broad range of internal and external contacts across all organizational levels Knowledge of database systems and proficient skills in the Microsoft Office Suite and Adobe Acrobat DC About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Human Services HR Coordinator position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Administrative Aide. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Work experience that would provide an opportunity to acquire the knowledge and abilities listed. Normally, some experience related to general administration, accounting, budgetary analysis, or human resources work including the compilation, tabulation, analysis, and presentation of statistical and narrative written reports would provide such opportunity. Education: Any combination of course work and training that would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: administrative techniques and principles of organization, accounting, budget and human resources administration; techniques and practices of research methodology, data collection, and preliminary analysis; report writing; application and use of basic statistics; interview techniques sufficient to obtain information related to employment and administrative matters; written and oral communications, including language mechanics, syntax and English composition; modern office methods and procedures; database, spreadsheet and word processing applications including basic methods of graphic presentations. Ability to: collect, compile and analyze qualitative and quantitative data; understand and explain laws, regulations and policies governing program operations; communicate effectively orally and in writing; establish and maintain effective working relationships with management, employees, clients, and the public; understand program objectives in relation to departmental goals and procedures; organize and prioritize work assignments; use and understand common database, spreadsheet and word processing applications; learn specialized computer applications. Certain positions may require the ability to speak, read and write fluent Spanish. Positions allocated to this class may require specific knowledge and abilities. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: UNREPRESENTED* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sep 18, 2024
Full Time
Position Information The County of Sonoma Human Services Department (HSD) seeks a talented Human Resources (HR) professional to join their team! Starting salary up to $ 43.35 /hour ( $ 90,476 /year) plus a competitive total compensation package!* The Human Services HR Coordinator will be responsible for assisting the department on all HSD recruitment and hiring needs, including serving as an HR subject matter expert for managers, supervisors, and employees. They will provide direct support on employee medical needs, including explaining rules, regulations, and policies to departmental staff ensuring continuity of operations throughout the department. Additional responsibilities include: Serving as a liaison for managers, supervisors, and other county departments to ensure HR processes are running smoothly and efficiently Working with central HR to draft and finalize HSD job announcements Supporting the department on position control requests and personnel reporting Collaborating with central HR and HSD divisions to identify and implement timely selection processes Analyzing department personnel trends Working closely with current staff and management on HR-related matters Researching and reviewing applicable State/Federal regulations, HR/Safety policies and procedures, Memoranda of Understanding (MOU), and the Salary Resolution to assist with responding to departmental inquiries Drafting, reviewing, and updating documents such as requisitions, emails, interview questions, department organizational charts, medical leave and accommodation approvals/denials, and general policies/procedures The ideal candidate will be a creative thinker who is flexible and empathetic, and possesses many of the following: Experience working on recruitments and employee medical requests Strong analytical and problem-solving skills Experience researching, tracking, analyzing, and interpreting data and drafting policies and procedures Excellent organizational skills, including the ability to follow complex policies and procedures while addressing competing deadlines Superb customer service skills The proven ability to establish credibility and maintain effective working relationships with a broad range of internal and external contacts across all organizational levels Knowledge of database systems and proficient skills in the Microsoft Office Suite and Adobe Acrobat DC About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Human Services HR Coordinator position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Administrative Aide. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Work experience that would provide an opportunity to acquire the knowledge and abilities listed. Normally, some experience related to general administration, accounting, budgetary analysis, or human resources work including the compilation, tabulation, analysis, and presentation of statistical and narrative written reports would provide such opportunity. Education: Any combination of course work and training that would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: administrative techniques and principles of organization, accounting, budget and human resources administration; techniques and practices of research methodology, data collection, and preliminary analysis; report writing; application and use of basic statistics; interview techniques sufficient to obtain information related to employment and administrative matters; written and oral communications, including language mechanics, syntax and English composition; modern office methods and procedures; database, spreadsheet and word processing applications including basic methods of graphic presentations. Ability to: collect, compile and analyze qualitative and quantitative data; understand and explain laws, regulations and policies governing program operations; communicate effectively orally and in writing; establish and maintain effective working relationships with management, employees, clients, and the public; understand program objectives in relation to departmental goals and procedures; organize and prioritize work assignments; use and understand common database, spreadsheet and word processing applications; learn specialized computer applications. Certain positions may require the ability to speak, read and write fluent Spanish. Positions allocated to this class may require specific knowledge and abilities. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: UNREPRESENTED* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Be a part of this exciting opportunity to join a dynamic team as an Eligibility Specialist I and help our community's most underserved members! Starting salary at $ 30.37 / hour ($ 63,385 /year), plus a competitive total compensation package*, and an additional $1.50/hour for fluent bilingual assignments! The County of Sonoma Human Services Department (HSD) seeks qualified individuals to fill multiple full-time English and fluent bilingual (English/Spanish) Eligibility Specialist I positions. Working as an Eligibility Specialist I (ES I) Eligibility Specialists interview clients to obtain and evaluate personal information to determine eligibility for benefits, including Medi-Cal, CalFresh, and other health insurance programs. ES I's continually adapt and respond to the regulatory requirement changes within the public assistance system. These positions may be assigned to a high-volume call center environment. To learn more about the Eligibility Specialist I position, please watch this short video: The ideal candidates for ES I positions will possess many of the following: Exceptional interpersonal/customer services skills necessary to interact with, obtain information from, and provide support to clients who are in stressful life situations in person and in a call center environment Proficient computer skills with the ability to navigate department-specific software, perform data entry, and use the internet Strong math skills with the ability to perform precise calculations Critical problem-solving skills and the ability to independently utilize multiple resources to provide comprehensive answers and support to clients to complete daily work Excellent time management and prioritization skills to successfully meet regulatory deadlines and accurately process large quantities of work Clear and effective oral and written communication skills Due to rigorous paperwork demands and regulatory deadlines, HSD has instituted a multiple-week classroom and on the job training program for all ES I positions, and a one-year probationary period. During the probationary period there will be scheduled assessments to determine aptitude/comprehension of the material to ensure success in the position. The Eligibility Specialist series (I/II/Senior/Supervisor) provides an excellent career path for candidates interested in pursuing a career in public service. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50 on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Advancement Opportunity - With time and good performance, the opportunity for advancement to an Eligibility Specialist II (Starting salary at $ 33.08 /hour) About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . Important Dates Tentative Date for the Written Examination: Tuesday, October 22nd, 2024 Department Selection Interviews for Top Ranking Candidates: November 4th through November 13th, 2024 Anticipated Start Date: Tuesday, January 21st, 2025 Bilingual Premium Fluent bilingual premium pay is an additional $1.50 per hour on top of the hourly pay rate. Fluent bilingual positions require English and Spanish language proficiency in reading, writing, and conversation. To be considered for bilingual assignments, applicants must indicate their ability level on their application and in their response to the required supplemental questionnaire. A bilingual examination will be conducted prior to employment to confirm level of skill. Bilingual premium pay begins after completion of the training period and upon the assignment of a bilingual caseload. *Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include: Completion of 60 semester or 90 quarter units at an accredited college including at least 9 semester or 12 quarter units in business, accounting, math, computer science, or behavioral science; OR Two years of full-time experience performing clerical duties, including substantial public contact with clients, and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed; OR One year of full-time experience with responsibility for determining eligibility for loans, financial assistance, unemployment, veterans' benefits, insurance benefits, health benefits and/or providing tax assistance or social services programs would provide an opportunity to acquire the knowledge and abilities listed. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: laws, rules, and regulations governing eligibility and determination for diverse public assistance programs which include Medi-Cal, private health insurance, and one or more additional public assistance and human service programs and related case administrative techniques; general goals and specific regulations, policies, and procedures of public assistance programs; applicable IRS tax forms; medical insurance and terminology associated with health plan options; complex mathematical calculations; tax regulations, rules, terminology, forms, and household filing status; methods and techniques of conducting an investigative interview; principles and practices of effective customer service; principles of cultural and human behavior required to deal effectively with clients and staff; the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; the economic and social problems that call for the use of public assistance programs; public and private social service agencies and other community resources available to meet clients' needs; modern equipment and communication tools used for business functions and programs, project, and task coordination; computers and software programs to conduct research, assess information, and/or prepare documentation; basic recordkeeping and general office practices and procedures. Ability to: analyze client needs; identify resources and services in the community, develop an effective course of action; understand and correctly apply complex applicable regulations, policies, and procedures; evaluate information and determine appropriate action in conjunction with complex rules and regulations; explain health insurance plan options and plan details available through private health insurance to clients; review a variety of tax documents to obtain needed household filing information; explain Advanced Premium Tax Credit implications to clients; accurately complete complex mathematical computations; refer clients to other community services as needed; assess and manage difficult and hostile persons or situations and call for intervention when appropriate; work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion; function effectively in a system with pressure and constant changes; keep lead and/or supervisor informed of progress, problems, work efforts, and results and make effective use of supervision; interpret and explain written directives and regulations; interpret social service programs to applicants, recipients, departmental staff, public and private agencies, community based organizations, and the general public; speak, read, write, and comprehend English at a level sufficient to communicate clearly and concisely and to explain complex regulations and policies in plain language, both orally and in writing, to persons from a variety of socio-economic, cultural, and educational backgrounds; develop and maintain effective working relationships with clients, departmental staff, public and private agencies, community based organizations, and the general public; effectively use computer systems, applications, and modern business equipment and systems to perform a variety of work tasks; analyze and effectively utilize electronic information systems data. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. The selection procedure will consist of the following examinations: 1. An Application & Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge and abilities, which relate to this position to ensure satisfaction of the minimum qualifications for this position. 2. A multiple-choice, written examination (weight 100%), will be conducted to further evaluate each candidate's qualifications as they relate to the position. The written examination will measure the core knowledge, skills, and abilities for this position in the following areas: Reading Comprehension Analytical Ability Written Communication Mathematical Ability Interpersonal Relations Applicants must attain a minimum passing score of at least 70% on the written examination to be placed on the employment list. The minimum passing score may be an adjusted score based on such factors as difficulty of the examination for this group of candidates, natural breaks in the scores achieved by this group of candidates, number of candidates, anticipated vacancies, and past practice. IMPORTANT DATES Tentative Date for the Written Examination: Tuesday, October 22nd, 2024 Department Selection Interviews for Top Ranking Candidates: November 4th through November 13th, 2024 Anticipated Start Date: Tuesday, January 21st, 2025 ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/7/2024 11:59 PM Pacific
Sep 17, 2024
Full Time
Position Information Be a part of this exciting opportunity to join a dynamic team as an Eligibility Specialist I and help our community's most underserved members! Starting salary at $ 30.37 / hour ($ 63,385 /year), plus a competitive total compensation package*, and an additional $1.50/hour for fluent bilingual assignments! The County of Sonoma Human Services Department (HSD) seeks qualified individuals to fill multiple full-time English and fluent bilingual (English/Spanish) Eligibility Specialist I positions. Working as an Eligibility Specialist I (ES I) Eligibility Specialists interview clients to obtain and evaluate personal information to determine eligibility for benefits, including Medi-Cal, CalFresh, and other health insurance programs. ES I's continually adapt and respond to the regulatory requirement changes within the public assistance system. These positions may be assigned to a high-volume call center environment. To learn more about the Eligibility Specialist I position, please watch this short video: The ideal candidates for ES I positions will possess many of the following: Exceptional interpersonal/customer services skills necessary to interact with, obtain information from, and provide support to clients who are in stressful life situations in person and in a call center environment Proficient computer skills with the ability to navigate department-specific software, perform data entry, and use the internet Strong math skills with the ability to perform precise calculations Critical problem-solving skills and the ability to independently utilize multiple resources to provide comprehensive answers and support to clients to complete daily work Excellent time management and prioritization skills to successfully meet regulatory deadlines and accurately process large quantities of work Clear and effective oral and written communication skills Due to rigorous paperwork demands and regulatory deadlines, HSD has instituted a multiple-week classroom and on the job training program for all ES I positions, and a one-year probationary period. During the probationary period there will be scheduled assessments to determine aptitude/comprehension of the material to ensure success in the position. The Eligibility Specialist series (I/II/Senior/Supervisor) provides an excellent career path for candidates interested in pursuing a career in public service. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50 on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Advancement Opportunity - With time and good performance, the opportunity for advancement to an Eligibility Specialist II (Starting salary at $ 33.08 /hour) About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . Important Dates Tentative Date for the Written Examination: Tuesday, October 22nd, 2024 Department Selection Interviews for Top Ranking Candidates: November 4th through November 13th, 2024 Anticipated Start Date: Tuesday, January 21st, 2025 Bilingual Premium Fluent bilingual premium pay is an additional $1.50 per hour on top of the hourly pay rate. Fluent bilingual positions require English and Spanish language proficiency in reading, writing, and conversation. To be considered for bilingual assignments, applicants must indicate their ability level on their application and in their response to the required supplemental questionnaire. A bilingual examination will be conducted prior to employment to confirm level of skill. Bilingual premium pay begins after completion of the training period and upon the assignment of a bilingual caseload. *Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include: Completion of 60 semester or 90 quarter units at an accredited college including at least 9 semester or 12 quarter units in business, accounting, math, computer science, or behavioral science; OR Two years of full-time experience performing clerical duties, including substantial public contact with clients, and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed; OR One year of full-time experience with responsibility for determining eligibility for loans, financial assistance, unemployment, veterans' benefits, insurance benefits, health benefits and/or providing tax assistance or social services programs would provide an opportunity to acquire the knowledge and abilities listed. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: laws, rules, and regulations governing eligibility and determination for diverse public assistance programs which include Medi-Cal, private health insurance, and one or more additional public assistance and human service programs and related case administrative techniques; general goals and specific regulations, policies, and procedures of public assistance programs; applicable IRS tax forms; medical insurance and terminology associated with health plan options; complex mathematical calculations; tax regulations, rules, terminology, forms, and household filing status; methods and techniques of conducting an investigative interview; principles and practices of effective customer service; principles of cultural and human behavior required to deal effectively with clients and staff; the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; the economic and social problems that call for the use of public assistance programs; public and private social service agencies and other community resources available to meet clients' needs; modern equipment and communication tools used for business functions and programs, project, and task coordination; computers and software programs to conduct research, assess information, and/or prepare documentation; basic recordkeeping and general office practices and procedures. Ability to: analyze client needs; identify resources and services in the community, develop an effective course of action; understand and correctly apply complex applicable regulations, policies, and procedures; evaluate information and determine appropriate action in conjunction with complex rules and regulations; explain health insurance plan options and plan details available through private health insurance to clients; review a variety of tax documents to obtain needed household filing information; explain Advanced Premium Tax Credit implications to clients; accurately complete complex mathematical computations; refer clients to other community services as needed; assess and manage difficult and hostile persons or situations and call for intervention when appropriate; work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion; function effectively in a system with pressure and constant changes; keep lead and/or supervisor informed of progress, problems, work efforts, and results and make effective use of supervision; interpret and explain written directives and regulations; interpret social service programs to applicants, recipients, departmental staff, public and private agencies, community based organizations, and the general public; speak, read, write, and comprehend English at a level sufficient to communicate clearly and concisely and to explain complex regulations and policies in plain language, both orally and in writing, to persons from a variety of socio-economic, cultural, and educational backgrounds; develop and maintain effective working relationships with clients, departmental staff, public and private agencies, community based organizations, and the general public; effectively use computer systems, applications, and modern business equipment and systems to perform a variety of work tasks; analyze and effectively utilize electronic information systems data. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. The selection procedure will consist of the following examinations: 1. An Application & Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge and abilities, which relate to this position to ensure satisfaction of the minimum qualifications for this position. 2. A multiple-choice, written examination (weight 100%), will be conducted to further evaluate each candidate's qualifications as they relate to the position. The written examination will measure the core knowledge, skills, and abilities for this position in the following areas: Reading Comprehension Analytical Ability Written Communication Mathematical Ability Interpersonal Relations Applicants must attain a minimum passing score of at least 70% on the written examination to be placed on the employment list. The minimum passing score may be an adjusted score based on such factors as difficulty of the examination for this group of candidates, natural breaks in the scores achieved by this group of candidates, number of candidates, anticipated vacancies, and past practice. IMPORTANT DATES Tentative Date for the Written Examination: Tuesday, October 22nd, 2024 Department Selection Interviews for Top Ranking Candidates: November 4th through November 13th, 2024 Anticipated Start Date: Tuesday, January 21st, 2025 ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/7/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Contracts Development/Administrative Support Analyst* who support contracts and organizational analysis functions within the Department of Behavioral Health (DBH). Incumbents will conduct analytical studies for a number of departmental operations, make recommendations to management, and support the implementation of solutions. * Official Title: Staff Analyst II For additional details, please refer to the Staff Analyst II job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance use related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Children and Youth Collaborative Services; Substance Use Disorder and Recovery Services; 24-Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. Immediate vacancies currently exist in the Administrative Services Division; please indicate your availability for referral to each unit listed below in the Supplemental Questionnaire. Contracts Development Analyst: Coordinates with department subject matter experts for the timely development, review, and completion of various contracts, agreements, MOU’s, applications, and related materials for approval by the appropriate signature authority. Gathers information to prepare solicitation materials (e.g. Proposals, Request for Applications, Request for Qualification, Solicitations for Interest, Non-Competitive and Sole Source). Works with program for development of evaluation guidelines. Facilitates/Conducts solicitation conferences on behalf of the department, gathering questions and responses for subsequent release. Completing any additional amendment or addendums. Coordinates/facilitates the evaluation of proposals and/or applications with internal and independent reviewers as appropriate. Receives committee recommendations and issues appropriate notices. Facilitates and participates in the negotiation of contracts terms and conditions between the department subject matter experts and contractors; facilitates negotiation sessions to ensure best practices and ethical procurement practices are followed. Issues required notices, collects needed required documentation and conducts follow-up as required. Draft contract terms and agreements; coordinate the review process with management, counsel, purchasing agents, proposers/contractors, Risk Management or County Counsel and other applicable parties; coordinate the approval process including the development of Board Agenda Items (BAI) for contracts that require Board of Supervisor's approval. Consistent and on-going monitoring of the approval process of submitted documents; advising program/fiscal on issues or concerns that may impact final contract execution. This position may act as a contract monitor. Monitoring duties may include the monitoring of contract administrative terms and conditions. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. Performs other duties of a similar nature and level as assigned. Administrative Support Analyst : Troubleshoots and provides support in resolving issues and discrepancies with contracts and/or program-related administrative issues; facilitates and/or attends meetings; participates and/or facilitates responses to inquiries from internal staff, facilitates and maintains communication with fiscal/program providing support and timely information. Ensures timely responses and conducts appropriate follow-up with program staff on review and approval of agreements, Board Agenda Items, contracts, grants, MOUs, and procurements advisement, status and needed actions. Coordinates administrative activities including but not limited to fiscal operations, budget preparation, review financial data upon submission to ensure conformance with established guidelines, assist with required budget analysis, developments, monitoring, and updates from programs, etc. Participates in various meetings and presents requested and independently gathered data to assist management in making administrative and operational decisions. Serves as resource/liaison person between Contracts Administration, Fiscal Services, Program and Executive staff, and effectively communicates verbally and/or in writing to all on the status of items. Coordinates with all relevant department program/units and others as needed to solve mutual problems, complete assignments and/or exchange information. Obtains rapid responses from programs on ad hoc reports and special project inquiries; assurance of timely reviews, feedback, and/or decisions from programs as required. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. Performs other duties of a similar nature and level as assigned. CONDITIONS OF EMPLOYMENT Travel throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Pre-Employment Process: Candidates selected for this position must pass a background investigation and medical examination including drug screening; candidates selected for law enforcement departments, public safety positions, or positions where legally required, must pass a more stringent background check. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements These positions require both education and experience; to advance in the process applicants must meet one of the three options for Experience and one of the two options for Education: REQUIRED EXPERIENCE (m ust meet one of the following options) : Option 1 Must possess eighteen (18) months of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in the areas of contracts, bid/proposal, or grant management. Option 2 Must possess two (2) years of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in a combination of areas that include: budget/fiscal management, financial analysis and/or accounting; contracts, bid/proposal, or grant management; special projects coordination; facilities and capital improvement planning; data/statistical analysis and reporting; and/or organizational/staffing analysis or personnel management. Option 3 Must possess two (2) years of experience as a Staff Analyst II Trainee in San Bernardino County. REQUIRED EDUCATION (must meet one of the following options) : Option 1 Bachelor's degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study. Option 2 Associate’s degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study AND two (2) years of experience* supporting management or professional level administrative services staff in any of the following areas: analytical studies, organizational operations, staffing projections and related budgeting, fiscal/budget analysis, data analysis, statistical analysis, accounting, economics or other closely related duties. * T he 2 years of experience used to qualify under Education Option 2 will be treated as a substitution for the Bachelor’s degree and will not count towards any of the three options under the Required Experience . Important Notes Regarding Qualifying Education and Experience: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying. Desired Qualifications Ideal candidates will have extensive experience preparing and processing county, state or federal contracts, procurement and service contracts, processing or preparing grant applications, conducting competitive bids, and negotiating contracts with vendors. Understanding of the County's Board approval process and experience preparing Board Agenda Items (BAI) is highly desired. Desired knowledge and skills include: An understanding of principles and practices of public administration as applied to procurement processes, contracts and grants administration and compliance. Excellent writing skills with the ability to prepare clear and accurate bid and procurement documents , legally binding agreements/contracts, and compelling grant application proposals. Effective and persuasive communicator with the skills and knowledge of techniques required to negotiate contract terms beneficial to the County and educate and ensure contractor compliance. The ability to perform complex, sensitive, and detailed administrative and analytical work involving the use of independent judgment and personal initiative to make decisions, develop solutions, and meet deadlines. Proficient with procurement management systems, such as ePro, and SAP contract management modules. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Contracts Development/Administrative Support Analyst* who support contracts and organizational analysis functions within the Department of Behavioral Health (DBH). Incumbents will conduct analytical studies for a number of departmental operations, make recommendations to management, and support the implementation of solutions. * Official Title: Staff Analyst II For additional details, please refer to the Staff Analyst II job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance use related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Children and Youth Collaborative Services; Substance Use Disorder and Recovery Services; 24-Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. Immediate vacancies currently exist in the Administrative Services Division; please indicate your availability for referral to each unit listed below in the Supplemental Questionnaire. Contracts Development Analyst: Coordinates with department subject matter experts for the timely development, review, and completion of various contracts, agreements, MOU’s, applications, and related materials for approval by the appropriate signature authority. Gathers information to prepare solicitation materials (e.g. Proposals, Request for Applications, Request for Qualification, Solicitations for Interest, Non-Competitive and Sole Source). Works with program for development of evaluation guidelines. Facilitates/Conducts solicitation conferences on behalf of the department, gathering questions and responses for subsequent release. Completing any additional amendment or addendums. Coordinates/facilitates the evaluation of proposals and/or applications with internal and independent reviewers as appropriate. Receives committee recommendations and issues appropriate notices. Facilitates and participates in the negotiation of contracts terms and conditions between the department subject matter experts and contractors; facilitates negotiation sessions to ensure best practices and ethical procurement practices are followed. Issues required notices, collects needed required documentation and conducts follow-up as required. Draft contract terms and agreements; coordinate the review process with management, counsel, purchasing agents, proposers/contractors, Risk Management or County Counsel and other applicable parties; coordinate the approval process including the development of Board Agenda Items (BAI) for contracts that require Board of Supervisor's approval. Consistent and on-going monitoring of the approval process of submitted documents; advising program/fiscal on issues or concerns that may impact final contract execution. This position may act as a contract monitor. Monitoring duties may include the monitoring of contract administrative terms and conditions. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. Performs other duties of a similar nature and level as assigned. Administrative Support Analyst : Troubleshoots and provides support in resolving issues and discrepancies with contracts and/or program-related administrative issues; facilitates and/or attends meetings; participates and/or facilitates responses to inquiries from internal staff, facilitates and maintains communication with fiscal/program providing support and timely information. Ensures timely responses and conducts appropriate follow-up with program staff on review and approval of agreements, Board Agenda Items, contracts, grants, MOUs, and procurements advisement, status and needed actions. Coordinates administrative activities including but not limited to fiscal operations, budget preparation, review financial data upon submission to ensure conformance with established guidelines, assist with required budget analysis, developments, monitoring, and updates from programs, etc. Participates in various meetings and presents requested and independently gathered data to assist management in making administrative and operational decisions. Serves as resource/liaison person between Contracts Administration, Fiscal Services, Program and Executive staff, and effectively communicates verbally and/or in writing to all on the status of items. Coordinates with all relevant department program/units and others as needed to solve mutual problems, complete assignments and/or exchange information. Obtains rapid responses from programs on ad hoc reports and special project inquiries; assurance of timely reviews, feedback, and/or decisions from programs as required. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. Performs other duties of a similar nature and level as assigned. CONDITIONS OF EMPLOYMENT Travel throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Pre-Employment Process: Candidates selected for this position must pass a background investigation and medical examination including drug screening; candidates selected for law enforcement departments, public safety positions, or positions where legally required, must pass a more stringent background check. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements These positions require both education and experience; to advance in the process applicants must meet one of the three options for Experience and one of the two options for Education: REQUIRED EXPERIENCE (m ust meet one of the following options) : Option 1 Must possess eighteen (18) months of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in the areas of contracts, bid/proposal, or grant management. Option 2 Must possess two (2) years of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in a combination of areas that include: budget/fiscal management, financial analysis and/or accounting; contracts, bid/proposal, or grant management; special projects coordination; facilities and capital improvement planning; data/statistical analysis and reporting; and/or organizational/staffing analysis or personnel management. Option 3 Must possess two (2) years of experience as a Staff Analyst II Trainee in San Bernardino County. REQUIRED EDUCATION (must meet one of the following options) : Option 1 Bachelor's degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study. Option 2 Associate’s degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study AND two (2) years of experience* supporting management or professional level administrative services staff in any of the following areas: analytical studies, organizational operations, staffing projections and related budgeting, fiscal/budget analysis, data analysis, statistical analysis, accounting, economics or other closely related duties. * T he 2 years of experience used to qualify under Education Option 2 will be treated as a substitution for the Bachelor’s degree and will not count towards any of the three options under the Required Experience . Important Notes Regarding Qualifying Education and Experience: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying. Desired Qualifications Ideal candidates will have extensive experience preparing and processing county, state or federal contracts, procurement and service contracts, processing or preparing grant applications, conducting competitive bids, and negotiating contracts with vendors. Understanding of the County's Board approval process and experience preparing Board Agenda Items (BAI) is highly desired. Desired knowledge and skills include: An understanding of principles and practices of public administration as applied to procurement processes, contracts and grants administration and compliance. Excellent writing skills with the ability to prepare clear and accurate bid and procurement documents , legally binding agreements/contracts, and compelling grant application proposals. Effective and persuasive communicator with the skills and knowledge of techniques required to negotiate contract terms beneficial to the County and educate and ensure contractor compliance. The ability to perform complex, sensitive, and detailed administrative and analytical work involving the use of independent judgment and personal initiative to make decisions, develop solutions, and meet deadlines. Proficient with procurement management systems, such as ePro, and SAP contract management modules. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job San Bernardino County Department of Fleet Management invites qualified professionals to apply for the position of Fleet Contracts Development Analy st * who supports contracts, purchase orders, noncompetitive justifications, billing, and budget functions with the department. Primary duties may include: Coordinates with department subject matter experts for the timely development, review, and completion of various contracts, purchase orders, agreements, MOU’s, applications, and related materials for approval by the appropriate signature authority. Gathers information to prepare solicitation materials (e.g. Proposals, Request for Applications, Request for Qualification, Solicitations for Interest, Non-Competitive and Sole Source). Works with a program for development of evaluation guidelines. Facilitates/Conducts solicitation conferences on behalf of the department, gathering questions and responses for subsequent release. Completing any additional amendment or addendums. Coordinates/facilitates the evaluation of proposals and/or applications with internal and independent reviewers as appropriate. Receives committee recommendations and issues appropriate notices. Facilitates and participates in the negotiation of contracts terms and conditions between the department subject matter experts and contractors; facilitates negotiation sessions to ensure best practices and ethical procurement practices are followed. Issues required notices, collects needed required documentation and conducts follow-up as required. Draft contract terms and agreements; coordinate the review process with management, counsel, purchasing agents, proposers/contractors, Risk Management or County Counsel and other applicable parties; coordinate the approval process including the development of Board Agenda Items (BAI) for contracts that require Board of Supervisor's approval. Consistent and on-going monitoring of the approval process of submitted documents; advising program/fiscal on issues or concerns that may impact final contract execution. Plans and coordinates administrative and operational activities including fiscal operations, budget preparation and control, billings and accounts payable, equipment usage, staff patterns, workflow, space utilization, affirmative action and training plans; develops reports and recommendations for appropriate action based on an analysis of gathered data. Makes recommendations for development, implementation or improvement to programs or operations which may result in new or revised policies, procedures, systems, or programs. Performs related duties as required. This position may act as a contract monitor. Monitoring duties may include the monitoring of contract administrative terms and conditions. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. May supervise a small staff; assigns and evaluates their work. Performs other duties of a similar nature and level as assigned *Official Class Title: Staff Analyst II. Click here to review the official job description. CONDITIONS OF EMPLOYMENT Travel: throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Pre-Employment Process: Candidates selected for this position must pass a background investigation and medical examination including drug screening; candidate selected for law enforcement departments, public safety positions, or positions where legally required, must pass a more stringent background check. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements These positions require both education and experience; to advance in the process applicants must meet one of the three options for Experience and one of the two options for Education: REQUIRED EXPERIENCE (m ust meet one of the following options) : Option 1 Must possess eighteen (18) months of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in the areas of contracts, bid/proposal, or grant management. Option 2 Must possess two (2) years of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in a combination of areas that include: budget/fiscal management, financial analysis and/or accounting; contracts, bid/proposal, or grant management; special projects coordination; facilities and capital improvement planning; data/statistical analysis and reporting; and/or organizational/staffing analysis or personnel management. Option 3 Must possess two (2) years of experience as a Staff Analyst II Trainee in San Bernardino County. REQUIRED EDUCATION (must meet one of the following options) : Option 1 Bachelor's degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study. Option 2 Associate’s degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study AND two (2) years of experience* supporting management or professional level administrative services staff in any of the following areas: analytical studies, organizational operations, staffing projections and related budgeting, fiscal/budget analysis, data analysis, statistical analysis, accounting, economics or other closely related duties. * T he 2 years of experience used to qualify under Education Option 2 will be treated as a substitution for the Bachelor’s degree and will not count towards any of the three options under the Required Experience . Important Notes Regarding Qualifying Education and Experience: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying. Desired Qualifications The Ideal candidates will have extensive experience preparing and processing county, state or federal contracts, procurement and service contracts, processing or preparing grant applications, conducting competitive bids, and negotiating contracts with vendors. Understanding of the County's Board approval process and experience preparing Board Agenda Items (BAI) is highly desired. Essential knowledge and skills include: Fleet Management and Faster experience. An understanding of principles and practices of public administration as applied to procurement processes, contracts and grants administration and compliance. Excellent writing skills with the ability to prepare clear and accurate bid and procurement documents , legally binding agreements/contracts, and compelling grant application proposals. Effective and persuasive communicator with the skills and knowledge of techniques required to negotiate contract terms beneficial to the County and educate and ensure contractor compliance. The ability to perform complex, sensitive, and detailed administrative and analytical work involving the use of independent judgment and personal initiative to make decisions, develop solutions, and meet deadlines. Proficient with procurement management systems, such as ePro, and SAP contract management modules. Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible , as resumes will not be reviewed in lieu of the application materials. Application Procedure : Complete and submit the online employment application and supplemental questionnaire by 5:00 PM PST, Friday, September 27, 2024 . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 9/27/2024 12:00 AM Pacific
Aug 25, 2024
Full Time
The Job San Bernardino County Department of Fleet Management invites qualified professionals to apply for the position of Fleet Contracts Development Analy st * who supports contracts, purchase orders, noncompetitive justifications, billing, and budget functions with the department. Primary duties may include: Coordinates with department subject matter experts for the timely development, review, and completion of various contracts, purchase orders, agreements, MOU’s, applications, and related materials for approval by the appropriate signature authority. Gathers information to prepare solicitation materials (e.g. Proposals, Request for Applications, Request for Qualification, Solicitations for Interest, Non-Competitive and Sole Source). Works with a program for development of evaluation guidelines. Facilitates/Conducts solicitation conferences on behalf of the department, gathering questions and responses for subsequent release. Completing any additional amendment or addendums. Coordinates/facilitates the evaluation of proposals and/or applications with internal and independent reviewers as appropriate. Receives committee recommendations and issues appropriate notices. Facilitates and participates in the negotiation of contracts terms and conditions between the department subject matter experts and contractors; facilitates negotiation sessions to ensure best practices and ethical procurement practices are followed. Issues required notices, collects needed required documentation and conducts follow-up as required. Draft contract terms and agreements; coordinate the review process with management, counsel, purchasing agents, proposers/contractors, Risk Management or County Counsel and other applicable parties; coordinate the approval process including the development of Board Agenda Items (BAI) for contracts that require Board of Supervisor's approval. Consistent and on-going monitoring of the approval process of submitted documents; advising program/fiscal on issues or concerns that may impact final contract execution. Plans and coordinates administrative and operational activities including fiscal operations, budget preparation and control, billings and accounts payable, equipment usage, staff patterns, workflow, space utilization, affirmative action and training plans; develops reports and recommendations for appropriate action based on an analysis of gathered data. Makes recommendations for development, implementation or improvement to programs or operations which may result in new or revised policies, procedures, systems, or programs. Performs related duties as required. This position may act as a contract monitor. Monitoring duties may include the monitoring of contract administrative terms and conditions. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. May supervise a small staff; assigns and evaluates their work. Performs other duties of a similar nature and level as assigned *Official Class Title: Staff Analyst II. Click here to review the official job description. CONDITIONS OF EMPLOYMENT Travel: throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Pre-Employment Process: Candidates selected for this position must pass a background investigation and medical examination including drug screening; candidate selected for law enforcement departments, public safety positions, or positions where legally required, must pass a more stringent background check. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements These positions require both education and experience; to advance in the process applicants must meet one of the three options for Experience and one of the two options for Education: REQUIRED EXPERIENCE (m ust meet one of the following options) : Option 1 Must possess eighteen (18) months of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in the areas of contracts, bid/proposal, or grant management. Option 2 Must possess two (2) years of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in a combination of areas that include: budget/fiscal management, financial analysis and/or accounting; contracts, bid/proposal, or grant management; special projects coordination; facilities and capital improvement planning; data/statistical analysis and reporting; and/or organizational/staffing analysis or personnel management. Option 3 Must possess two (2) years of experience as a Staff Analyst II Trainee in San Bernardino County. REQUIRED EDUCATION (must meet one of the following options) : Option 1 Bachelor's degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study. Option 2 Associate’s degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study AND two (2) years of experience* supporting management or professional level administrative services staff in any of the following areas: analytical studies, organizational operations, staffing projections and related budgeting, fiscal/budget analysis, data analysis, statistical analysis, accounting, economics or other closely related duties. * T he 2 years of experience used to qualify under Education Option 2 will be treated as a substitution for the Bachelor’s degree and will not count towards any of the three options under the Required Experience . Important Notes Regarding Qualifying Education and Experience: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying. Desired Qualifications The Ideal candidates will have extensive experience preparing and processing county, state or federal contracts, procurement and service contracts, processing or preparing grant applications, conducting competitive bids, and negotiating contracts with vendors. Understanding of the County's Board approval process and experience preparing Board Agenda Items (BAI) is highly desired. Essential knowledge and skills include: Fleet Management and Faster experience. An understanding of principles and practices of public administration as applied to procurement processes, contracts and grants administration and compliance. Excellent writing skills with the ability to prepare clear and accurate bid and procurement documents , legally binding agreements/contracts, and compelling grant application proposals. Effective and persuasive communicator with the skills and knowledge of techniques required to negotiate contract terms beneficial to the County and educate and ensure contractor compliance. The ability to perform complex, sensitive, and detailed administrative and analytical work involving the use of independent judgment and personal initiative to make decisions, develop solutions, and meet deadlines. Proficient with procurement management systems, such as ePro, and SAP contract management modules. Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible , as resumes will not be reviewed in lieu of the application materials. Application Procedure : Complete and submit the online employment application and supplemental questionnaire by 5:00 PM PST, Friday, September 27, 2024 . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 9/27/2024 12:00 AM Pacific
Alameda County
San Leandro, California, United States
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the following dates at 5:00:00 PM: January 31, 2024 March 29, 2024 May 31, 2024 July 31, 2024 September 30, 2024 December 2, 2024 ***If you have previously applied or started an application for the Juvenile Institutional Officer,Examination #23-6216-02 , to reapply for this recruitment, please contact the examination analyst, Tracy Gonzalez, at Tracy.Gonzalez@acgov.org to have your previous application released back to you.*** *The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., oral exam), may reapply sixty (60) days from the exam date.* MEN, WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY. Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. Please read the recruitment announcement in its entirety for important dates and information. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE DEPARTMENT The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION Under general supervision, act as group leader in directing the activities of youths detained in Juvenile Institutions; to supervise and counsel a group youth placed in Probation facilities; may provide lead direction to entry level Juvenile Institution Officer Associates; and perform related duties as required. The class of Juvenile Institutional Officer is a sworn, journey level in the Juvenile Institutional Officer series. Positions in this class may be located in all Probation areas including, but not limited to, Juvenile Hall, Camp Sweeney, the Court Staging Area, the Weekend Training Academy, Global Positioning Satellite (GPS), Home Supervision, the therapeutic response unit, intake, central control, and medical escort. Juvenile Institutional Officers are assigned a group of youths in one of the Probation Departments' facilities, and are responsible for all aspects of care, custody and control, and short-term counseling to youths. They may also be assigned to intensive individual and group counseling in the Probation facilities. For example, at Camp, the Juvenile Institutional Officer coordinates recreational and work programs, participates in educational and counseling programs and is regularly assigned group work with a focus on changing anti-social behavior and developing self-responsibility. The Juvenile Institutional Officer may be utilized as a lead counselor as needed. For more detailed information about the job classification, visit: Juvenile Institutional Officer (#6216) . To learn more about the exciting work of our Juvenile Institutional Officers, please watch the short video below. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one year of full-time experience in the classification of Juvenile Institutional Officer Associate or in an equivalent or higher level probation classification in the Alameda County classified service. OR II Experience : The equivalent of one year of full-time experience in the classification of Juvenile Institutional Officer Intermittent in the Alameda County classified service. OR III Experience : The equivalent of two years’ full-time experience in correctional casework or in recreational/correctional group work. License : Possession of a valid California Motor Vehicle Operator's license. May be required to obtain a Class "B" driver's license. A good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements : Applicants must be at least 21 years of age at the time of appointment. Persons appointed to positions in this class in the Probation Department must meet the minimum standards for a Peace Officer (Sec. 1031 Government Code). Applicants are not required to be a US citizen, but must be legally authorized to work in the United States under federal law (Per SB 960). Any felony conviction is disqualifying. Graduation from high school, a satisfactory score on a G.E.D. test or passing a California High School proficiency examination. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal records. Found free from any physical, emotional, or mental condition which might adversely affect the exercise of the powers of a Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for Juvenile Institutional Officers as specified by the California Board of State and Community Corrections, Peace Officer Standards and Training PC 832, PC 6035 and PC 6036 as required and any other training required under law. Must be available to work all shifts and locations. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles of general psychology and child development, including behavior patterns of youth and the causes of youth delinquency. Principles of group and individual counseling work as applied to youth. Standard health and first aid practices. Recreational and leisure time activities. Procedures involved in the care, safety, and custody of youth. Basic laws and codes governing local welfare, penal, and institutional practices and procedures. Local welfare, correctional, and recreational facilities. Skill in : Physically restraining youths. Administering first aid. Applying restraint devices such as handcuffs, etc. The appropriate use and deployment of pepper spray. Ability to : Plan, supervise and direct the activities of a group of youth. Maintain firm discipline in a fair and tactful manner. Aid in the rehabilitation of youth. Secure and maintain the cooperation of coworkers and subordinates. Supervise housekeeping and recreational activities appropriate to a detention setting. Write accurate and meaningful observation and other types of reports. Maintain group control in stressful situations. Diffuse crisis situations in a calm and positive manner. Work effectively with a variety of youths and adults from various ethnic cultures, social and economic backgrounds. Communicate effectively with individuals or groups both orally and in writing. Read and interpret departmental policy and procedures. Make constructive and appropriate decisions. Exercise sound judgment. All staff are expected to be fully alert while on duty. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. A review of the supplemental questionnaire to determine the best qualified.Those candidates considered the best qualified will move on to the next step in the examination process. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, hrs.alamedacountyca.gov . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: For applications submitted by the July 31, 2024 filing deadline Deadline for Filing: Continuous Review of Minimum Qualifications: Continuous Review of Supplemental Questionnaire for Preliminary Background Screening: Continuous Oral Examination: Week of September 30, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary **updated 4/12/2024, TG **updated 6/4/2024, TG **updated 8/21/2024, TG Continuous: All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5:00pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. This is a new continuous examination. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to the examination score. *** The upcoming test dates below applies to applications received by the September 30, 2024 filing deadline*** Wednesday, October 9, 2024 : Review of Applications for Minimum Qualifications Thursday, October 17, 2024: Review of Supplemental Questionnaire for Preliminary Background Screening W eek of December 2, 2024 : Oral Examination Interviews:Those passing the written exam will be invited to participate in an evaluation conducted by an interview panel (the oral exam may include situational exercises). Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: hrs.alamedacountyca.gov . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at hrs.alamedacountyca.gov . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org hrs.alamedacountyca.gov . Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the following dates at 5:00:00 PM: January 31, 2024 March 29, 2024 May 31, 2024 July 31, 2024 September 30, 2024 December 2, 2024 ***If you have previously applied or started an application for the Juvenile Institutional Officer,Examination #23-6216-02 , to reapply for this recruitment, please contact the examination analyst, Tracy Gonzalez, at Tracy.Gonzalez@acgov.org to have your previous application released back to you.*** *The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., oral exam), may reapply sixty (60) days from the exam date.* MEN, WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY. Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. Please read the recruitment announcement in its entirety for important dates and information. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE DEPARTMENT The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION Under general supervision, act as group leader in directing the activities of youths detained in Juvenile Institutions; to supervise and counsel a group youth placed in Probation facilities; may provide lead direction to entry level Juvenile Institution Officer Associates; and perform related duties as required. The class of Juvenile Institutional Officer is a sworn, journey level in the Juvenile Institutional Officer series. Positions in this class may be located in all Probation areas including, but not limited to, Juvenile Hall, Camp Sweeney, the Court Staging Area, the Weekend Training Academy, Global Positioning Satellite (GPS), Home Supervision, the therapeutic response unit, intake, central control, and medical escort. Juvenile Institutional Officers are assigned a group of youths in one of the Probation Departments' facilities, and are responsible for all aspects of care, custody and control, and short-term counseling to youths. They may also be assigned to intensive individual and group counseling in the Probation facilities. For example, at Camp, the Juvenile Institutional Officer coordinates recreational and work programs, participates in educational and counseling programs and is regularly assigned group work with a focus on changing anti-social behavior and developing self-responsibility. The Juvenile Institutional Officer may be utilized as a lead counselor as needed. For more detailed information about the job classification, visit: Juvenile Institutional Officer (#6216) . To learn more about the exciting work of our Juvenile Institutional Officers, please watch the short video below. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one year of full-time experience in the classification of Juvenile Institutional Officer Associate or in an equivalent or higher level probation classification in the Alameda County classified service. OR II Experience : The equivalent of one year of full-time experience in the classification of Juvenile Institutional Officer Intermittent in the Alameda County classified service. OR III Experience : The equivalent of two years’ full-time experience in correctional casework or in recreational/correctional group work. License : Possession of a valid California Motor Vehicle Operator's license. May be required to obtain a Class "B" driver's license. A good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements : Applicants must be at least 21 years of age at the time of appointment. Persons appointed to positions in this class in the Probation Department must meet the minimum standards for a Peace Officer (Sec. 1031 Government Code). Applicants are not required to be a US citizen, but must be legally authorized to work in the United States under federal law (Per SB 960). Any felony conviction is disqualifying. Graduation from high school, a satisfactory score on a G.E.D. test or passing a California High School proficiency examination. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal records. Found free from any physical, emotional, or mental condition which might adversely affect the exercise of the powers of a Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for Juvenile Institutional Officers as specified by the California Board of State and Community Corrections, Peace Officer Standards and Training PC 832, PC 6035 and PC 6036 as required and any other training required under law. Must be available to work all shifts and locations. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles of general psychology and child development, including behavior patterns of youth and the causes of youth delinquency. Principles of group and individual counseling work as applied to youth. Standard health and first aid practices. Recreational and leisure time activities. Procedures involved in the care, safety, and custody of youth. Basic laws and codes governing local welfare, penal, and institutional practices and procedures. Local welfare, correctional, and recreational facilities. Skill in : Physically restraining youths. Administering first aid. Applying restraint devices such as handcuffs, etc. The appropriate use and deployment of pepper spray. Ability to : Plan, supervise and direct the activities of a group of youth. Maintain firm discipline in a fair and tactful manner. Aid in the rehabilitation of youth. Secure and maintain the cooperation of coworkers and subordinates. Supervise housekeeping and recreational activities appropriate to a detention setting. Write accurate and meaningful observation and other types of reports. Maintain group control in stressful situations. Diffuse crisis situations in a calm and positive manner. Work effectively with a variety of youths and adults from various ethnic cultures, social and economic backgrounds. Communicate effectively with individuals or groups both orally and in writing. Read and interpret departmental policy and procedures. Make constructive and appropriate decisions. Exercise sound judgment. All staff are expected to be fully alert while on duty. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. A review of the supplemental questionnaire to determine the best qualified.Those candidates considered the best qualified will move on to the next step in the examination process. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, hrs.alamedacountyca.gov . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: For applications submitted by the July 31, 2024 filing deadline Deadline for Filing: Continuous Review of Minimum Qualifications: Continuous Review of Supplemental Questionnaire for Preliminary Background Screening: Continuous Oral Examination: Week of September 30, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary **updated 4/12/2024, TG **updated 6/4/2024, TG **updated 8/21/2024, TG Continuous: All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5:00pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. This is a new continuous examination. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to the examination score. *** The upcoming test dates below applies to applications received by the September 30, 2024 filing deadline*** Wednesday, October 9, 2024 : Review of Applications for Minimum Qualifications Thursday, October 17, 2024: Review of Supplemental Questionnaire for Preliminary Background Screening W eek of December 2, 2024 : Oral Examination Interviews:Those passing the written exam will be invited to participate in an evaluation conducted by an interview panel (the oral exam may include situational exercises). Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: hrs.alamedacountyca.gov . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at hrs.alamedacountyca.gov . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org hrs.alamedacountyca.gov . Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous