CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled Salary: $60,858 Job location: Public Safety Headquarters Address: 226 Peachtree St SW, Atlanta, GA 30303 General Description and Classification Standards This fully seasoned Senior level Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of stakeholders (Customers or End Users). This includes interviewing stakeholders, gathering and compiling user requirements to understand the technology solutions they need. The Business Analysts will also apply proven communication, analytical and problem-solving skills to help the business make good technology decisions. Defines and documents internal and external user interfaces and supports system and data requirement clarification and definition. Also, acting as the liaison among internal stakeholders to analyze, document, communicate and validate business and system requirements for platform applications. Supervision Received Works under very general supervision. Depending on organization structure, may work independently with responsibility for an assigned function or program. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. The Senior Business Analyst provides strategic business analysis services to The Atlanta Police Department (APD). The focus of this position is to work closely with APD, AIM, DEAM, other COA departments, internal divisions, and external agencies as identified to gain in-depth understanding of the department’s business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the documenting capabilities needed to address business challenges. The Senior Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identifies opportunities to improve efficiency. Responsibilities will include a full range of activities from providing business analysis services to small and mid-size projects to larger more complex projects related to operational business functions that affect APD and related activities. Other responsibilities include but are not limited to: Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices Support and align efforts to meet customer and business needs. Demonstrate an understanding of the IIBA Business Analysis Body of Knowledge (BABOK) knowledge areas. Demonstrate an understanding of Project Management knowledge areas. Experience in strategy analysis including defining the customer’s “As Is” environment and desired “Future State” , risk and gap analysis, and defining the change strategy. Flow charting processes. Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff) Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies Decision Making Assist with the selection from multiple procedures and methods to accomplish tasks. Applies organizational policies; may interpret organizational policies and recommend exceptions. Helps establishes work methods, timetables, performance standards, etc. Leadership Responsibilities This position has no supervisory responsibilities. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list: Extensive knowledge of concepts, processes and tools of profession. Knowledge of relationship of professional disciple among related organizations and functions. Proven experience with government, business and technical requirements analysis, elicitation, modeling, verification, and methodology development. Well-developed technical skills within profession. Skills in organizing and presenting proposals; incumbent must possess excellent communications skills and be detail oriented. Ability to plan and carry out virtually any typical assignment within professional area. Ability to build effective relationships within the organization. Minimum Qualifications - Education and Experience Persons applying must have a bachelor’s degree in Business Administration or a related field and three years of Information Systems experience, Industrial Engineering, Process Engineering, analyzing and redesigning business processes, and providing business requirements to technical teams. Equivalent combinations of training and experience will be determined under prescribed guidelines. Licenses and Certifications IIBA Certification (ECBA, CCBA, CBAP) highly recommended but not mandatory. Essential Capabilities and Work Environment Required physical, minimal lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The Position is an onsite assignment requiring visitation to multiple sites within the department’s assignment.
May 21, 2024
Full Time
Position posted until filled Salary: $60,858 Job location: Public Safety Headquarters Address: 226 Peachtree St SW, Atlanta, GA 30303 General Description and Classification Standards This fully seasoned Senior level Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of stakeholders (Customers or End Users). This includes interviewing stakeholders, gathering and compiling user requirements to understand the technology solutions they need. The Business Analysts will also apply proven communication, analytical and problem-solving skills to help the business make good technology decisions. Defines and documents internal and external user interfaces and supports system and data requirement clarification and definition. Also, acting as the liaison among internal stakeholders to analyze, document, communicate and validate business and system requirements for platform applications. Supervision Received Works under very general supervision. Depending on organization structure, may work independently with responsibility for an assigned function or program. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. The Senior Business Analyst provides strategic business analysis services to The Atlanta Police Department (APD). The focus of this position is to work closely with APD, AIM, DEAM, other COA departments, internal divisions, and external agencies as identified to gain in-depth understanding of the department’s business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the documenting capabilities needed to address business challenges. The Senior Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identifies opportunities to improve efficiency. Responsibilities will include a full range of activities from providing business analysis services to small and mid-size projects to larger more complex projects related to operational business functions that affect APD and related activities. Other responsibilities include but are not limited to: Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices Support and align efforts to meet customer and business needs. Demonstrate an understanding of the IIBA Business Analysis Body of Knowledge (BABOK) knowledge areas. Demonstrate an understanding of Project Management knowledge areas. Experience in strategy analysis including defining the customer’s “As Is” environment and desired “Future State” , risk and gap analysis, and defining the change strategy. Flow charting processes. Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff) Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies Decision Making Assist with the selection from multiple procedures and methods to accomplish tasks. Applies organizational policies; may interpret organizational policies and recommend exceptions. Helps establishes work methods, timetables, performance standards, etc. Leadership Responsibilities This position has no supervisory responsibilities. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list: Extensive knowledge of concepts, processes and tools of profession. Knowledge of relationship of professional disciple among related organizations and functions. Proven experience with government, business and technical requirements analysis, elicitation, modeling, verification, and methodology development. Well-developed technical skills within profession. Skills in organizing and presenting proposals; incumbent must possess excellent communications skills and be detail oriented. Ability to plan and carry out virtually any typical assignment within professional area. Ability to build effective relationships within the organization. Minimum Qualifications - Education and Experience Persons applying must have a bachelor’s degree in Business Administration or a related field and three years of Information Systems experience, Industrial Engineering, Process Engineering, analyzing and redesigning business processes, and providing business requirements to technical teams. Equivalent combinations of training and experience will be determined under prescribed guidelines. Licenses and Certifications IIBA Certification (ECBA, CCBA, CBAP) highly recommended but not mandatory. Essential Capabilities and Work Environment Required physical, minimal lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The Position is an onsite assignment requiring visitation to multiple sites within the department’s assignment.
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate SEIU Professional Grade 14 Step 1: $52.72/hour to Step 5: $68.91/hour External candidates will start at Step 1 ($52.72/hour) Reports To M. Salonga, Director of Technology Current Assignment This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next 12 months. This position is responsible for participating in the more complex and difficult work of systems applications; providing analysis and design for major business applications, including development, modifications, and enhancements to existing systems; obtaining and analyzing user requirements and recommending appropriate solutions; providing training and technical support to system users and performing related duties as assigned. The ideal candidate will demonstrate the following beyond the minimum qualifications: Strong working knowledge and experience in Peoplesoft HCM, including at least large-scale implementations/upgrades of Peoplesoft HCM. Strong working knowledge and experience in Peoplesoft Core HR, Recruiting (TAM), Payroll, Time and Labor, and Benefits. Strong working knowledge and experience of ERP Systems, specifically PeopleSoft Human Capital Management (HCM) 9.2 - PUM 20 and higher. Strong working knowledge of PeopleTools 8.56, Application Designer, Application Packages, Application Engine, BI Publisher reports, Integration Broker, Component Interfaces, AWE, Web Services, DMS, Cobol, and SQR. Working experience on PeopleTools 8.56 Fluid framework and Mobile applications technology. Strong knowledge and understanding of the integration between PeopleSoft Applications and other internal and external systems using interfaces and web services, Strong Working experience in Oracle databases, SQL, and PL/SQL. Working experience in HMTL5, JavaScript, and Cascading Style Sheets (CSS). Strong working experience in Reporting tools such as SQR, Query, and BI publisher reports Strong experience in working with the functional team and business users and explaining concepts and solutions. Knowledge and understanding of Peoplesoft Update Manager and methodologies. Experience in Project Management Selection Process This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. Application Process This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the "Bid Form" process and deposit their bids in the bid box. Failure to comply may invalidate the employee's bid. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates. External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. The Employment Office will screen Bid form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself. DEFINITION Under general supervision, performs applications systems design and modification and programming of a routine to complex nature in support of District administrative and business services; performs related work as assigned. CLASS CHARACTERISTICS This is a deep class, in which incumbents may be assigned to any of the three levels, depending upon experience and proficiency gained. Assigned responsibilities include both batch processing and on-line applications and are normally related to one or more functional areas, such as payroll, inventory control, financial reporting, etc. While expertise may be gained in a specific area, incumbents may be expected to become familiar with a number of applications in order to provide back-up and additional support. The work involves substantial contact with user department staff to ascertain system needs and provide user assistance. These classes are distinguished from Real Time Programmer Analyst in that the latter is responsible for real time systems design and programming related to revenue service hardware and software. Examples of Duties Gathers and analyzes information regarding user systems and requirements and develops or modifies automated systems to fulfill these needs. Conducts feasibility studies and develops system, time, equipment and cost requirements. Using computer generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design. Develops program logic and processing steps; codes programs in COBOL, FORTRAN, or other appropriate language; plans and develops test data to validate new or modified programs. Designs input and output forms and documents; writes program documentation and user procedures and instructions and assists user departments and staff in utility programs to support and validate adopted systems and programs. Confers with user department staff regarding assigned functional program areas; instructs and trains staff in the operation of personal computers. Keeps abreast of software and hardware improvements and modifications, assesses their applications to District operations and recommends improvements to policies and procedures; maintains records and prepares periodic and special reports of work performed. Minimum Qualifications Junior Applications Programmer Analyst Education : Any combination of college and experience equivalent to graduation from a four-year college with major course work in computer science, mathematics, business administration or a closely related field. Substitution : Additional experience as outlined above may be substituted for the education. Graduation from a four-year college is preferred. Applications Programmer Analyst In addition to the above: Experience : Two years of experience in programming business applications for computer systems. Additional experience as outlined above may be substituted for the education. Senior Applications Programmer/Analyst In addition to the above: Experience : Two additional years of experience in systems design and programming business applications for computer systems. Additional experience as outlined above may be substituted for the education. Knowledge and Skills Knowledge of: Computer programming principles, techniques and procedures for administrative and business applications including hierarchical and relational data base programs Systems analysis and design procedures and techniques; batch processing and on-line applications techniques Forms and documentation design techniques; operation principles and characteristics of the mainframe computer hardware such as utilized by the District Job planning, prioritizing and scheduling techniques; appropriate programming languages, including COBAL and FORTRAN Basic accounting, statistical, business administration and office procedures Operating principles and characteristics and maintenance practices and procedures of IBM compatible personal computers; personal computer languages such as DBASE, Paradox, and Access Principles and practices of information engineering Personal computer programming tools such as Micro focus, Workbench, Sapiens, Visual Age, and Visual Basic. Skill in: Analyzing systems and problems and developing new or modified programs to meet user department needs Developing logical procedures and coding their steps into programming instructions; developing tests to validate program design Troubleshooting hardware and software problems and debugging programs and applications Preparing clear and concise program documentation, user procedures, reports of work performed, and other written materials Translating user department needs into operational programs Instructing user department staff in the operation of personal computers, new or revised computer applications, including explaining system concepts to nontechnical users Applying information engineering concepts to develop high level entity relationship and data flow diagrams Making sound independent decisions within established guidelines; establishing and maintaining effective working relationships with those contacted in the course of the work, including working as a member of a joint application development team Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 12/31/2024 11:59 PM Pacific
Jun 11, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate SEIU Professional Grade 14 Step 1: $52.72/hour to Step 5: $68.91/hour External candidates will start at Step 1 ($52.72/hour) Reports To M. Salonga, Director of Technology Current Assignment This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next 12 months. This position is responsible for participating in the more complex and difficult work of systems applications; providing analysis and design for major business applications, including development, modifications, and enhancements to existing systems; obtaining and analyzing user requirements and recommending appropriate solutions; providing training and technical support to system users and performing related duties as assigned. The ideal candidate will demonstrate the following beyond the minimum qualifications: Strong working knowledge and experience in Peoplesoft HCM, including at least large-scale implementations/upgrades of Peoplesoft HCM. Strong working knowledge and experience in Peoplesoft Core HR, Recruiting (TAM), Payroll, Time and Labor, and Benefits. Strong working knowledge and experience of ERP Systems, specifically PeopleSoft Human Capital Management (HCM) 9.2 - PUM 20 and higher. Strong working knowledge of PeopleTools 8.56, Application Designer, Application Packages, Application Engine, BI Publisher reports, Integration Broker, Component Interfaces, AWE, Web Services, DMS, Cobol, and SQR. Working experience on PeopleTools 8.56 Fluid framework and Mobile applications technology. Strong knowledge and understanding of the integration between PeopleSoft Applications and other internal and external systems using interfaces and web services, Strong Working experience in Oracle databases, SQL, and PL/SQL. Working experience in HMTL5, JavaScript, and Cascading Style Sheets (CSS). Strong working experience in Reporting tools such as SQR, Query, and BI publisher reports Strong experience in working with the functional team and business users and explaining concepts and solutions. Knowledge and understanding of Peoplesoft Update Manager and methodologies. Experience in Project Management Selection Process This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. Application Process This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the "Bid Form" process and deposit their bids in the bid box. Failure to comply may invalidate the employee's bid. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates. External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. The Employment Office will screen Bid form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself. DEFINITION Under general supervision, performs applications systems design and modification and programming of a routine to complex nature in support of District administrative and business services; performs related work as assigned. CLASS CHARACTERISTICS This is a deep class, in which incumbents may be assigned to any of the three levels, depending upon experience and proficiency gained. Assigned responsibilities include both batch processing and on-line applications and are normally related to one or more functional areas, such as payroll, inventory control, financial reporting, etc. While expertise may be gained in a specific area, incumbents may be expected to become familiar with a number of applications in order to provide back-up and additional support. The work involves substantial contact with user department staff to ascertain system needs and provide user assistance. These classes are distinguished from Real Time Programmer Analyst in that the latter is responsible for real time systems design and programming related to revenue service hardware and software. Examples of Duties Gathers and analyzes information regarding user systems and requirements and develops or modifies automated systems to fulfill these needs. Conducts feasibility studies and develops system, time, equipment and cost requirements. Using computer generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design. Develops program logic and processing steps; codes programs in COBOL, FORTRAN, or other appropriate language; plans and develops test data to validate new or modified programs. Designs input and output forms and documents; writes program documentation and user procedures and instructions and assists user departments and staff in utility programs to support and validate adopted systems and programs. Confers with user department staff regarding assigned functional program areas; instructs and trains staff in the operation of personal computers. Keeps abreast of software and hardware improvements and modifications, assesses their applications to District operations and recommends improvements to policies and procedures; maintains records and prepares periodic and special reports of work performed. Minimum Qualifications Junior Applications Programmer Analyst Education : Any combination of college and experience equivalent to graduation from a four-year college with major course work in computer science, mathematics, business administration or a closely related field. Substitution : Additional experience as outlined above may be substituted for the education. Graduation from a four-year college is preferred. Applications Programmer Analyst In addition to the above: Experience : Two years of experience in programming business applications for computer systems. Additional experience as outlined above may be substituted for the education. Senior Applications Programmer/Analyst In addition to the above: Experience : Two additional years of experience in systems design and programming business applications for computer systems. Additional experience as outlined above may be substituted for the education. Knowledge and Skills Knowledge of: Computer programming principles, techniques and procedures for administrative and business applications including hierarchical and relational data base programs Systems analysis and design procedures and techniques; batch processing and on-line applications techniques Forms and documentation design techniques; operation principles and characteristics of the mainframe computer hardware such as utilized by the District Job planning, prioritizing and scheduling techniques; appropriate programming languages, including COBAL and FORTRAN Basic accounting, statistical, business administration and office procedures Operating principles and characteristics and maintenance practices and procedures of IBM compatible personal computers; personal computer languages such as DBASE, Paradox, and Access Principles and practices of information engineering Personal computer programming tools such as Micro focus, Workbench, Sapiens, Visual Age, and Visual Basic. Skill in: Analyzing systems and problems and developing new or modified programs to meet user department needs Developing logical procedures and coding their steps into programming instructions; developing tests to validate program design Troubleshooting hardware and software problems and debugging programs and applications Preparing clear and concise program documentation, user procedures, reports of work performed, and other written materials Translating user department needs into operational programs Instructing user department staff in the operation of personal computers, new or revised computer applications, including explaining system concepts to nontechnical users Applying information engineering concepts to develop high level entity relationship and data flow diagrams Making sound independent decisions within established guidelines; establishing and maintaining effective working relationships with those contacted in the course of the work, including working as a member of a joint application development team Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 12/31/2024 11:59 PM Pacific
Business Analyst, Sr. (Contracting) CalOptima CalOptima Health is seeking a highly motivated an experienced Business Analyst, Sr. (Contracting) to join our team. The Business Analyst Sr will be responsible for initiating, overseeing and maintaining the department's contract management system. The incumbent will code and/or program templates, and add custom prompts, alternative terms and exhibits to all contract templates. The incumbent will build custom forms to capture contract data, rates, payment terms, provider types, sub-specialties, services/products and metadata. The incumbent will maintain updates to pre-approved templates, be responsible for maintenance of the template and language library and oversee the end-to-end contract life cycle system management processes. The incumbent will administer regular and ad-hoc reporting, oversee deployment of bulk contracts, support the return of outstanding contracts and perform user acceptance testing after system updates. The incumbent will provide training to end users, assist Information Technology Systems (ITS) with system enhancements and support requests from leadership and/or the board of directors and as required by the Department of Health Care Services (DHCS). Position Information: Department: Contracting Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 25% - Department Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Serves as subject matter expert to ITS and other departments for overall database configuration and reporting. Develops and maintains the department's required regulatory reports, metrics and completion factors (returned contracts/amendments). Provides cross training and mentors support staff on system development and template management. 70% - Contract Management System (CMS) Oversees, manages and maintains the department's contracts database, codes and/or programs documents, administers bulk distribution of contracts and amendments and maintains template updates and history. Manages contract templates and incorporates appropriate styles, autonumbering, font/font size, pagination and standard headers and footers. Reviews new templates for consistency, language alignment and configuration. Develops custom forms that populate contracts, payment terms, provider types, cover letters, routing forms and metadata. Develops supporting documents (exhibits) to complement contract templates. Develops contract activity trend reports processed through CMS monthly, quarterly and annual basis. Provides training to end users on contract creation, language revisions, the approval process and general reporting. Develops back-end quality control reports to monitor data entry requirements and integrity. Oversees end-to-end system management, validates system upgrades and ensures business needs are met. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in healthcare administration, business administration, computer science or a related field required. 3 years of experience working with a contract management application required. 2 years of experience as a business data analyst in the healthcare industry or a managed care environment, preferably with Medicare and Medi-Cal experience required. 2 years of programming experience with Transact SQL (MS SQL Server) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: n/a Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/business-analyst-sr-contracting-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7abb812b793d2f44ba14ba745bcdfaf9
Jun 29, 2024
Full Time
Business Analyst, Sr. (Contracting) CalOptima CalOptima Health is seeking a highly motivated an experienced Business Analyst, Sr. (Contracting) to join our team. The Business Analyst Sr will be responsible for initiating, overseeing and maintaining the department's contract management system. The incumbent will code and/or program templates, and add custom prompts, alternative terms and exhibits to all contract templates. The incumbent will build custom forms to capture contract data, rates, payment terms, provider types, sub-specialties, services/products and metadata. The incumbent will maintain updates to pre-approved templates, be responsible for maintenance of the template and language library and oversee the end-to-end contract life cycle system management processes. The incumbent will administer regular and ad-hoc reporting, oversee deployment of bulk contracts, support the return of outstanding contracts and perform user acceptance testing after system updates. The incumbent will provide training to end users, assist Information Technology Systems (ITS) with system enhancements and support requests from leadership and/or the board of directors and as required by the Department of Health Care Services (DHCS). Position Information: Department: Contracting Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 25% - Department Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Serves as subject matter expert to ITS and other departments for overall database configuration and reporting. Develops and maintains the department's required regulatory reports, metrics and completion factors (returned contracts/amendments). Provides cross training and mentors support staff on system development and template management. 70% - Contract Management System (CMS) Oversees, manages and maintains the department's contracts database, codes and/or programs documents, administers bulk distribution of contracts and amendments and maintains template updates and history. Manages contract templates and incorporates appropriate styles, autonumbering, font/font size, pagination and standard headers and footers. Reviews new templates for consistency, language alignment and configuration. Develops custom forms that populate contracts, payment terms, provider types, cover letters, routing forms and metadata. Develops supporting documents (exhibits) to complement contract templates. Develops contract activity trend reports processed through CMS monthly, quarterly and annual basis. Provides training to end users on contract creation, language revisions, the approval process and general reporting. Develops back-end quality control reports to monitor data entry requirements and integrity. Oversees end-to-end system management, validates system upgrades and ensures business needs are met. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in healthcare administration, business administration, computer science or a related field required. 3 years of experience working with a contract management application required. 2 years of experience as a business data analyst in the healthcare industry or a managed care environment, preferably with Medicare and Medi-Cal experience required. 2 years of programming experience with Transact SQL (MS SQL Server) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: n/a Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/business-analyst-sr-contracting-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7abb812b793d2f44ba14ba745bcdfaf9
LAS VEGAS CONVENTION AND VISITORS AUTHORITY
Las Vegas, Nevada, United States
The Role: Under the direction of the Chief Strategy Officer, the Senior Manager of Business Analysis will provide strategic analysis for the various operating departments of the Las Vegas Convention and Visitors Authority and the Las Vegas Stadium Authority. This position will work closely with internal and external business partners to gain in-depth understanding of business strategies and operations and develop improvement recommendations. The Senior Manager of Business Analysis requires practical business experience, knowledge and a strong analytical mindset focused on driving improved business outcomes. What You’ll Accomplish: Keep in mind that this list is not all inclusive. Turn Data Into Information And Insight: Research industry best practices, emerging trends, and other relevant data sets. Acquire data from primary and secondary internal and external data sources. Perform complex organizational and destination data analyses, identifying and interpreting trends and patterns in complex data sets, including pricing analyses. o Present information in meaningful, understandable, efficient, and visually appealing formats. Improve Business Processes And Outcomes: Perform complex analyses of organizational processes. Identify and recommend process improvement opportunities. Identify benchmarks, develop performance measurements, and design databases and reporting systems for ongoing performance measurement. Lead An Extraordinary Team: Oversee the work of other analysts and support staff. Set measurable goals, evaluate performance, and provide constant feedback for success. What We’re Looking For Bachelor's degree in economics, finance, mathematics, or a similar concentration is preferred Proven results as a business consultant, analyst, or researcher Strong analytical and critical thinking skills Demonstrated performance in collecting, organizing, analyzing, and disseminating significant amounts of information with attention to detail and accuracy Adept at report writing and presenting findings Demonstrated experience handling and maintaining confidential data Demonstrated performance in successfully leading a team Demonstrate commitment to valuing differences among individuals and being inclusive Advanced ability to listen and communicate effectively with clients, vendors, management, and other ambassadors in a variety of formats The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 13per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
Mar 30, 2024
Full Time
The Role: Under the direction of the Chief Strategy Officer, the Senior Manager of Business Analysis will provide strategic analysis for the various operating departments of the Las Vegas Convention and Visitors Authority and the Las Vegas Stadium Authority. This position will work closely with internal and external business partners to gain in-depth understanding of business strategies and operations and develop improvement recommendations. The Senior Manager of Business Analysis requires practical business experience, knowledge and a strong analytical mindset focused on driving improved business outcomes. What You’ll Accomplish: Keep in mind that this list is not all inclusive. Turn Data Into Information And Insight: Research industry best practices, emerging trends, and other relevant data sets. Acquire data from primary and secondary internal and external data sources. Perform complex organizational and destination data analyses, identifying and interpreting trends and patterns in complex data sets, including pricing analyses. o Present information in meaningful, understandable, efficient, and visually appealing formats. Improve Business Processes And Outcomes: Perform complex analyses of organizational processes. Identify and recommend process improvement opportunities. Identify benchmarks, develop performance measurements, and design databases and reporting systems for ongoing performance measurement. Lead An Extraordinary Team: Oversee the work of other analysts and support staff. Set measurable goals, evaluate performance, and provide constant feedback for success. What We’re Looking For Bachelor's degree in economics, finance, mathematics, or a similar concentration is preferred Proven results as a business consultant, analyst, or researcher Strong analytical and critical thinking skills Demonstrated performance in collecting, organizing, analyzing, and disseminating significant amounts of information with attention to detail and accuracy Adept at report writing and presenting findings Demonstrated experience handling and maintaining confidential data Demonstrated performance in successfully leading a team Demonstrate commitment to valuing differences among individuals and being inclusive Advanced ability to listen and communicate effectively with clients, vendors, management, and other ambassadors in a variety of formats The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 13per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
Data Analyst Sr CalOptima CalOptima Health is seeking a highly motivated an experienced Data Analyst Sr to join our team. The Data Analyst Sr will provide advanced technical expertise for all data reporting and analysis functions for the Provider Data Management Services department, including developing, designing, maintaining databases and implementing processes. The incumbent will serve as the main point of contact to develop and design reports that will assist with the routine operational requirements of the organization and as required by California Department of Health Care Services (DHCS). The Data Analyst Sr will conduct complex data analyses and develop data reports in support of major CalOptima Health initiatives. Position Information: Department: Provider Data Management Services Salary Grade: 312 - $84,092 - $134,548 ($40.43 - $64.6865) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Data Support Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Designs and implements processes and reports related to provider data to support business decisions, ensuring data integrity, consistency and compliance. Processes and analyzes provider reports and ad-hoc requests including health network primary care physician data, provider directories and network adequacy reports, and works with internal departments to understand requirements. Develops accurate, organized and easy to understand reports, identifies gaps and analyzes trends utilizing company's provider data management system (FACETS) and provider analytics software. Maintains in-depth knowledge of CalOptima Health's DHCS and/or Centers for Medicare & Medicaid Services (CMS) data reporting requirements and builds reports for DHCS accurately and on a timely basis. Identifies and implements process improvement and automation opportunities to support end to end provider data flow and accuracy. Designs, builds and maintains report cards, dashboards and trending analysis. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Participates in project meetings, providing input to project plans and status updates. May be responsible for representing the Provider Data Management department on company projects and Information Technology System project implementation. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 5 years of experience working as a data analyst in the health care industry or in a managed care environment required. 3 years of experience with SQL and ETL tools required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience building Tableau and/or Power BI dashboards. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 20, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/data-analyst-sr-505-city-parkway-california-united-states-ea38f540-4ce4-4281-90c6-282a539df6b9 Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-31c0d20c82aff941bfe8203d5676498c
Jun 08, 2024
Data Analyst Sr CalOptima CalOptima Health is seeking a highly motivated an experienced Data Analyst Sr to join our team. The Data Analyst Sr will provide advanced technical expertise for all data reporting and analysis functions for the Provider Data Management Services department, including developing, designing, maintaining databases and implementing processes. The incumbent will serve as the main point of contact to develop and design reports that will assist with the routine operational requirements of the organization and as required by California Department of Health Care Services (DHCS). The Data Analyst Sr will conduct complex data analyses and develop data reports in support of major CalOptima Health initiatives. Position Information: Department: Provider Data Management Services Salary Grade: 312 - $84,092 - $134,548 ($40.43 - $64.6865) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Data Support Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Designs and implements processes and reports related to provider data to support business decisions, ensuring data integrity, consistency and compliance. Processes and analyzes provider reports and ad-hoc requests including health network primary care physician data, provider directories and network adequacy reports, and works with internal departments to understand requirements. Develops accurate, organized and easy to understand reports, identifies gaps and analyzes trends utilizing company's provider data management system (FACETS) and provider analytics software. Maintains in-depth knowledge of CalOptima Health's DHCS and/or Centers for Medicare & Medicaid Services (CMS) data reporting requirements and builds reports for DHCS accurately and on a timely basis. Identifies and implements process improvement and automation opportunities to support end to end provider data flow and accuracy. Designs, builds and maintains report cards, dashboards and trending analysis. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Participates in project meetings, providing input to project plans and status updates. May be responsible for representing the Provider Data Management department on company projects and Information Technology System project implementation. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 5 years of experience working as a data analyst in the health care industry or in a managed care environment required. 3 years of experience with SQL and ETL tools required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience building Tableau and/or Power BI dashboards. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 20, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/data-analyst-sr-505-city-parkway-california-united-states-ea38f540-4ce4-4281-90c6-282a539df6b9 Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-31c0d20c82aff941bfe8203d5676498c
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled Salary: $65,000- $70,225/ annually General Description and Classification Standards Performs a wide variety of analytical and data management work related to the Ethics Office’s operations and management systems or other sources. Supports and assists with the financial disclosure process. Assist in reviewing and conducting financial disclosure audits. Collects and analyzes information, document audit findings, and makes recommendations based on findings. Organizes Ethics Office data from systems, research, or other sources and develops summaries and observations. May maintain ongoing operational reporting processes and produce periodic organizational reports. Supervision Received Works under supervision, independently, or as a team member in carrying out assignments. Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. Performs specialized analyses of Ethics Office operations, processes, productivity, and effectiveness. Maintains and supports ongoing reporting and analysis systems to provide continuous indicators of department performance and trend analyses. Develops reports on internal Ethics Office trends, external best practices, developments, and issues for use in strategic planning, goal setting, and budget development. May collaborate with various city departments to complete special projects. Plan and executes special research or analysis projects as required. Prepares reports and presentations, which will be presented to senior Ethics leadership. Decision Making Determines priorities, work methods, and work timelines in assignments from senior Ethics leadership. Uses judgment and discretion in developing recommendations. Leadership Provided No formal leadership responsibility. Knowledge, Skills, and Abilities This is a partial listing of the necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of audit principles, data analytics, and operational analysis. Skill in communicating effectively both orally and in writing with department personnel, outside officials, professionals, and the general public. Ability to prepare and deliver logical summaries and conclusions related to organizational, planning, budgeting, and other advice. These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned by senior Ethics leadership. Minimum Qualifications - Education and Experience Bachelor’s degree in management, accounting, auditing, computer science, business or public administration, or a related field. (Equivalent professional experience may be considered for substitution for the required degree.) Experience performing investigative, compliance, audit, or other data and analytical work. Preferred Education and Experience Bachelor’s degree in management, business or public administration, or a related field. 4-6 years of professional, auditing, data management, or analytical experience. Licensures and Certifications None Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with the job.
Mar 08, 2024
Full Time
Position posted until filled Salary: $65,000- $70,225/ annually General Description and Classification Standards Performs a wide variety of analytical and data management work related to the Ethics Office’s operations and management systems or other sources. Supports and assists with the financial disclosure process. Assist in reviewing and conducting financial disclosure audits. Collects and analyzes information, document audit findings, and makes recommendations based on findings. Organizes Ethics Office data from systems, research, or other sources and develops summaries and observations. May maintain ongoing operational reporting processes and produce periodic organizational reports. Supervision Received Works under supervision, independently, or as a team member in carrying out assignments. Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. Performs specialized analyses of Ethics Office operations, processes, productivity, and effectiveness. Maintains and supports ongoing reporting and analysis systems to provide continuous indicators of department performance and trend analyses. Develops reports on internal Ethics Office trends, external best practices, developments, and issues for use in strategic planning, goal setting, and budget development. May collaborate with various city departments to complete special projects. Plan and executes special research or analysis projects as required. Prepares reports and presentations, which will be presented to senior Ethics leadership. Decision Making Determines priorities, work methods, and work timelines in assignments from senior Ethics leadership. Uses judgment and discretion in developing recommendations. Leadership Provided No formal leadership responsibility. Knowledge, Skills, and Abilities This is a partial listing of the necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of audit principles, data analytics, and operational analysis. Skill in communicating effectively both orally and in writing with department personnel, outside officials, professionals, and the general public. Ability to prepare and deliver logical summaries and conclusions related to organizational, planning, budgeting, and other advice. These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned by senior Ethics leadership. Minimum Qualifications - Education and Experience Bachelor’s degree in management, accounting, auditing, computer science, business or public administration, or a related field. (Equivalent professional experience may be considered for substitution for the required degree.) Experience performing investigative, compliance, audit, or other data and analytical work. Preferred Education and Experience Bachelor’s degree in management, business or public administration, or a related field. 4-6 years of professional, auditing, data management, or analytical experience. Licensures and Certifications None Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with the job.
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Department of Public Works? The City of Oakland is recruiting to fill one (1) Facilities Complex Manager vacancy in the Facilities Division within the Oakland Public Works Department. The Facilities Division is responsible for maintaining the city's infrastructure through various maintenance teams, encompassing custodial services, engineering across all disciplines, contracting and oversight, customer service, real estate tenant maintenance (limited to City-provided services with direct tenant communication), emergency services, attendance at council meetings as needed, budget management, and staffing. The division's key objectives include providing prompt customer service and communication, ensuring safety, maintaining the city's facilities with pride and excellence, implementing an effective preventative maintenance program, evaluating facilities project requests and contracts, overseeing contractor work, and fostering strong communication with contractors and city departments. The Facilities Complex Manager reports directly to the Building Services Manager and is responsible for the overall operations and management of the City Facilities; develops standard operating procedures and policies; reviews and provides recommendations for leases; manages the City’s security contract; functions as a liaison between City and security contract provider; and trains and supervises assigned staff. We are looking for someone who is: A strong leader, capable of motivating a team, establishing clear goals, and ensuring they are achieved. Skilled in facilitating and conducting training for staff. A team builder that fosters teamwork and collaboration. Proficient in Microsoft Office and Web-based tools . A strong communicator and can convey ideas clearly. Highly organized and able to prioritize tasks effectively. What you will typically be responsible for: Overseeing the management of City facilities, maintenance, custodial, and security guard operations provided by a private company. Developing policies and procedures for the day-to-day operations of the buildings and facilities; ensuring compliance with health and safety standards, including California Occupational Safety & Health Administration (Cal/OSHA) and other regulatory agencies; and investigating and responding to health and/or safety violations. Developing and implementing minor modifications to meet Americans with Disabilities Act (ADA) requirements for facility access. Administering and monitoring the budget; and overseeing fiscal operations including payments, contract administration, purchasing, and revenues. Reviewing reports on the conditions of buildings and making administrative recommendations on building repairs and renovations; preparing bid specifications and negotiating contracts with contractors and consultants. Coordinating and assisting with emergency response efforts with other emergency responders and City staff. Supervising and evaluating staff Read the complete job description by clicking this Facilities Complex Manager A few reasons you might love this job: You will be responsible for overseeing various aspects of facility and maintenance management which makes the job exciting and offers opportunities for continuous learning and professional development. You will impact the experience of occupants, visitors, and tenants by ensuring City buildings are well-maintained and functional. You will be a part of a team whose mission is to help make the City of Oakland better by maintaining a high level of customer service. You will help create a city where diversity has been maintained, racial disparities have been eliminated, and racial equity has been achieved. A few challenges you might face in this job: You will be required to work irregular hours, including evenings, weekends, and holidays, especially during emergencies or events. You will handle multiple tasks simultaneously, dealing with emergencies, and addressing unexpected issues, which can lead to high levels of stress and pressure. You will be responsible for managing facility and maintenance services for aging buildings, where budget limitations and resource constraints may hinder the effective implementation of desired improvements to address maintenance needs. You will have to travel to various facilities throughout the City. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Attention to Detail: Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Education: A Bachelor's degree from an accredited college or university in facility management, real estate, business or public administration or a closely related field. Experience: Five (5) years of progressively responsible work experience in building management, including construction, custodial services, security services, general building maintenance or comparable experience. Experience must include three (3) years of experience supervising staff. Desirable Qualifications: Skilled in various Microsoft Office software applications Experience in maintenance, custodial, or engineering and sustainability management Possession of a Project Management Certification Familiar with Oracle and Cityworks software application Supplemental Information The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to the structured interview (sometimes referred to as an Oral Exam). The tentative date of the structured interview is the week of July 22, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Mary Ann Gonzales, Sr. HR Analyst at mgonzales@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 7/1/2024 11:59 PM Pacific
Jun 18, 2024
Full Time
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Department of Public Works? The City of Oakland is recruiting to fill one (1) Facilities Complex Manager vacancy in the Facilities Division within the Oakland Public Works Department. The Facilities Division is responsible for maintaining the city's infrastructure through various maintenance teams, encompassing custodial services, engineering across all disciplines, contracting and oversight, customer service, real estate tenant maintenance (limited to City-provided services with direct tenant communication), emergency services, attendance at council meetings as needed, budget management, and staffing. The division's key objectives include providing prompt customer service and communication, ensuring safety, maintaining the city's facilities with pride and excellence, implementing an effective preventative maintenance program, evaluating facilities project requests and contracts, overseeing contractor work, and fostering strong communication with contractors and city departments. The Facilities Complex Manager reports directly to the Building Services Manager and is responsible for the overall operations and management of the City Facilities; develops standard operating procedures and policies; reviews and provides recommendations for leases; manages the City’s security contract; functions as a liaison between City and security contract provider; and trains and supervises assigned staff. We are looking for someone who is: A strong leader, capable of motivating a team, establishing clear goals, and ensuring they are achieved. Skilled in facilitating and conducting training for staff. A team builder that fosters teamwork and collaboration. Proficient in Microsoft Office and Web-based tools . A strong communicator and can convey ideas clearly. Highly organized and able to prioritize tasks effectively. What you will typically be responsible for: Overseeing the management of City facilities, maintenance, custodial, and security guard operations provided by a private company. Developing policies and procedures for the day-to-day operations of the buildings and facilities; ensuring compliance with health and safety standards, including California Occupational Safety & Health Administration (Cal/OSHA) and other regulatory agencies; and investigating and responding to health and/or safety violations. Developing and implementing minor modifications to meet Americans with Disabilities Act (ADA) requirements for facility access. Administering and monitoring the budget; and overseeing fiscal operations including payments, contract administration, purchasing, and revenues. Reviewing reports on the conditions of buildings and making administrative recommendations on building repairs and renovations; preparing bid specifications and negotiating contracts with contractors and consultants. Coordinating and assisting with emergency response efforts with other emergency responders and City staff. Supervising and evaluating staff Read the complete job description by clicking this Facilities Complex Manager A few reasons you might love this job: You will be responsible for overseeing various aspects of facility and maintenance management which makes the job exciting and offers opportunities for continuous learning and professional development. You will impact the experience of occupants, visitors, and tenants by ensuring City buildings are well-maintained and functional. You will be a part of a team whose mission is to help make the City of Oakland better by maintaining a high level of customer service. You will help create a city where diversity has been maintained, racial disparities have been eliminated, and racial equity has been achieved. A few challenges you might face in this job: You will be required to work irregular hours, including evenings, weekends, and holidays, especially during emergencies or events. You will handle multiple tasks simultaneously, dealing with emergencies, and addressing unexpected issues, which can lead to high levels of stress and pressure. You will be responsible for managing facility and maintenance services for aging buildings, where budget limitations and resource constraints may hinder the effective implementation of desired improvements to address maintenance needs. You will have to travel to various facilities throughout the City. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Attention to Detail: Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Education: A Bachelor's degree from an accredited college or university in facility management, real estate, business or public administration or a closely related field. Experience: Five (5) years of progressively responsible work experience in building management, including construction, custodial services, security services, general building maintenance or comparable experience. Experience must include three (3) years of experience supervising staff. Desirable Qualifications: Skilled in various Microsoft Office software applications Experience in maintenance, custodial, or engineering and sustainability management Possession of a Project Management Certification Familiar with Oracle and Cityworks software application Supplemental Information The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to the structured interview (sometimes referred to as an Oral Exam). The tentative date of the structured interview is the week of July 22, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Mary Ann Gonzales, Sr. HR Analyst at mgonzales@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 7/1/2024 11:59 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Director of Clinical Operations Classification Title: Administrator II Posting Details Priority Application Date (Posting will remain open until filled): Thursday, May 23, 2024 @ 11:55pm PDT Hiring Preference Not Applicable Position Summary Under the direction of the Senior Associate Vice President of Student Health & Counseling Services (SHCS), the Director is responsible for day-to-day management and supervision of all SHCS clinic & business operations. The Director provides leadership to ensure quality service is delivered that meets the evolving needs of our student population. The Director plays a key role in administrative oversight of the health center which includes services in urgent care, primary care, radiology, laboratory services, immunization clinic, integrated health information management, and billing, the Director is also responsible assisting with clinical input for sports medicine/athletic training. The Director ensures the fiscal management of the annual budget working with the Budget Analyst and Sr. AVP and in collaboration with the Medical Director, Counseling Director, Pharmacist in Charge, Associate Director of Campus Wellness, IT Consultant on the use of financial resources and shared budget. Additionally, the Director plays a key role in ongoing compliance and accreditations through AAAHC; other duties include but are not limited to accreditation, emergency preparedness, compliance with all State and Federal regulations, HIPAA, laboratory and x-ray regulations, risk management, procurement, assist with contracting with outside vendors, assessment of programs and services, employee health and ensures the proper maintenance and integrity of the electronic health record system. The Director supports and promotes a professional practice model that encourages collaboration and utilization of data for clinical and administrative operations and is expected to openly support, communicate, and work toward the mission of the department, division, and the university. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $10,500 per month - $12,500 per month CSU Classification Salary Range : $4,812 per month - $15,449 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm. Hours will vary based on operational needs. Department Information Student Health, Counseling Services & Wellness Services (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community. SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). Required Qualifications Position requires possession of a Master’s degree or higher, licensed in the State of California as a Registered Nurse or Nurse Practitioner/Physician Assistant. Requires 7 years of progressive management experience. Candidates must possess a thorough knowledge of administration, organizational development, personnel management, accreditation, strategic planning, budgeting, and facilities management in a healthcare setting. A successful incumbent must possess: An excellent understanding and experience in the management of a medical facility, preferably in an ambulatory care or college health environment. A thorough knowledge of the principles of management, fiscal operations, organizational and strategic planning, and human resources. The ability to lead and supervise the work of a diverse, multidisciplinary staff. The ability to perform independently and in solution-oriented ways. A positive customer service philosophy to both internal and external constituents. The ability to compile, prepare, write, and review error-free reports. Excellent verbal and written communication skills. The ability to understand and implement provisions of collective bargaining agreements and contracts. Experience and expertise in electronic medical records system management. Current ACLS and BLS certification. Conditions of Employment Ability to pass background check Preferred Qualifications Ten or more years’ experience in a management role in a large healthcare or ambulatory care setting. Expertise in using data for monitoring and improving operations, quality of care, and financial sustainability. Emergency Management Training. Required Licenses/Certifications State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant ACLS/BLS Certificate Documents Needed to Apply Resume (CV) & Cover Letter Copy of State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant ACLS/BLS Certificate Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 18, 2024
Working Title: Director of Clinical Operations Classification Title: Administrator II Posting Details Priority Application Date (Posting will remain open until filled): Thursday, May 23, 2024 @ 11:55pm PDT Hiring Preference Not Applicable Position Summary Under the direction of the Senior Associate Vice President of Student Health & Counseling Services (SHCS), the Director is responsible for day-to-day management and supervision of all SHCS clinic & business operations. The Director provides leadership to ensure quality service is delivered that meets the evolving needs of our student population. The Director plays a key role in administrative oversight of the health center which includes services in urgent care, primary care, radiology, laboratory services, immunization clinic, integrated health information management, and billing, the Director is also responsible assisting with clinical input for sports medicine/athletic training. The Director ensures the fiscal management of the annual budget working with the Budget Analyst and Sr. AVP and in collaboration with the Medical Director, Counseling Director, Pharmacist in Charge, Associate Director of Campus Wellness, IT Consultant on the use of financial resources and shared budget. Additionally, the Director plays a key role in ongoing compliance and accreditations through AAAHC; other duties include but are not limited to accreditation, emergency preparedness, compliance with all State and Federal regulations, HIPAA, laboratory and x-ray regulations, risk management, procurement, assist with contracting with outside vendors, assessment of programs and services, employee health and ensures the proper maintenance and integrity of the electronic health record system. The Director supports and promotes a professional practice model that encourages collaboration and utilization of data for clinical and administrative operations and is expected to openly support, communicate, and work toward the mission of the department, division, and the university. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $10,500 per month - $12,500 per month CSU Classification Salary Range : $4,812 per month - $15,449 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm. Hours will vary based on operational needs. Department Information Student Health, Counseling Services & Wellness Services (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community. SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). Required Qualifications Position requires possession of a Master’s degree or higher, licensed in the State of California as a Registered Nurse or Nurse Practitioner/Physician Assistant. Requires 7 years of progressive management experience. Candidates must possess a thorough knowledge of administration, organizational development, personnel management, accreditation, strategic planning, budgeting, and facilities management in a healthcare setting. A successful incumbent must possess: An excellent understanding and experience in the management of a medical facility, preferably in an ambulatory care or college health environment. A thorough knowledge of the principles of management, fiscal operations, organizational and strategic planning, and human resources. The ability to lead and supervise the work of a diverse, multidisciplinary staff. The ability to perform independently and in solution-oriented ways. A positive customer service philosophy to both internal and external constituents. The ability to compile, prepare, write, and review error-free reports. Excellent verbal and written communication skills. The ability to understand and implement provisions of collective bargaining agreements and contracts. Experience and expertise in electronic medical records system management. Current ACLS and BLS certification. Conditions of Employment Ability to pass background check Preferred Qualifications Ten or more years’ experience in a management role in a large healthcare or ambulatory care setting. Expertise in using data for monitoring and improving operations, quality of care, and financial sustainability. Emergency Management Training. Required Licenses/Certifications State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant ACLS/BLS Certificate Documents Needed to Apply Resume (CV) & Cover Letter Copy of State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant ACLS/BLS Certificate Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Three (3) years of education related to the job. Experience may substitute for education for up to (3) years. Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants Overview of the Position: This IT Support Analyst Sr position will be part of the Endpoint management support team in the IT customer service division of the Communications and Technology Management department at the City of Austin. The job requirements for this position are, provides systematic analysis for identifying and diagnosing faults and determining root causes for issues, improves Tier I and Tier II support business processes, provides key performance indicator analysis and reports to management, works with customers and purchasing to recommend, obtain quotes and deploy new solutions, recommends performance improvements, performs end-to-end support utilizing industry best practices, serves as lead resource on support team, performs systems administration functions including compliance and reporting, develops and publishes knowledge and process documents, provides advanced communications, provides advanced and escalated technical support, performs complex hardware, software, applications support, and performs preventative maintenance, and manages inventory and record keeping. The position may work late hours as needed. This position is required to work onsite. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted over the phone, Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required). Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information . Pay Range $28.85 - $37.85 Hours Monday - Friday 8:00 AM - 5:00 PM Must reside in Texas. Position will be in person. The position may work late hours as business needs require. Job Close Date 07/01/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 1520 Rutherford Lane Bldg 3, Austin Texas 78754 Preferred Qualifications Preferred Experience: Experience managing endpoints (Windows computers, android devices, Apple computers, et cetera) with Microsoft Intune, WorkspaceOne (Airwatch) or similar endpoint management system. Experience acting in a lead capacity in an information technology related job. Experience providing customer service in an information technology related job. Experience using Service Now or other IT service desk software Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Interacts with end-users to provide technical support in response to application or system issues. Conducts and manages logging of issues, diagnoses and resolves problems and escalates problems to the appropriate level. Provides high-quality customer service while using technical expertise to support end-users in-person, on the phone, by e-mail, by instant message, or by a case management system. Provides the first level of contact and response to complex requests for general IT support. Conducts and manages the logging of issues and generation of trouble service requests. Diagnoses and resolves problems. Documents, tracks and monitors reported incidents to ensure timely resolution. Provides administrative support, such as updating user account information, unlocking accounts, and addressing password issues, as needed. Implements and monitors the use, privacy, and confidentiality policies. Installs, sets up, and configures user devices (desktop, notebooks, tablets, phones, printers, mobile, radios, etc.) and connections (network, telephony, communications, video conferencing) and provides guidance to the Technical Support team. Leads in all user provisioning activities, procurement, voice requests, and maintaining and monitoring all assets. Provides software support for Microsoft Windows, Microsoft Office, common desktop applications, and City/department-developed applications, including feature and function usage. Manages, monitors, and prioritizes daily flow within the service request case management system, and email and phone queues to meet service levels. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of diagnostics, monitoring tools, remote desktop applications & virtual environments. Knowledge of developing and interpretating process flow diagrams, and overall network design and implementation. Knowledge of helpdesk ticketing systems, enterprise products, services or solutions, and service level agreements. Knowledge of software, hardware, and networking systems and best practices to support these systems. Ability to research to diagnose appropriate solutions, to follow standard procedures for escalation, and to prepare accurate and timely reports. Ability to multitask in an everchanging customer driven environment and manage several open issues at one time that span different levels of context. Ability to communicate effectively with customers and clients from issue initiation through to completion and follow up. Ability to anticipate, identify and define problems and seek root causes and to develop and implement practical and timely solutions. Ability to tailor questions and instructions to a customer’s competency level, communicate technical information to diverse audiences orally and in writing in an easily understood, authoritative and actionable manner and to document technical knowledge in the form of manuals and SOPs. Ability to assert ideas and persuade others to gain support across a matrixed organization. Ability to follow standard procedures for proper escalation of unresolved issues and follow through and resolve common issues with minimal direction. Ability to comprehend requirements and make appropriate recommendations, sustaining communication with customers/departments/users until their issue is resolved. Ability to research to diagnose an appropriate solution, multitask and manage several open issues at one time, prepare accurate and timely reports. Skill in incident reporting, troubleshooting, and issue/ticket resolution. Skill in installation/configuration, documentation, process orientation, and testing to provide first-hand resolution to problems. Skill in customer feedback analysis, incident reporting, and troubleshooting. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Support Specialist Senior position are three (3) years of education related to the job. Experience may substitute for education for up to (3) years. Do you meet these minimum qualifications? Yes No * Please detail how you meet the minimum qualifications for this position. (Open Ended Question) * Are you a current CTM department employee? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please describe your experience managing endpoints (Windows computers, android devices, Apple computers, et cetera) with Microsoft Intune, WorkspaceOne (Airwatch) or similar endpoint management system. (Open Ended Question) * Please describe your experience acting in a lead capacity in an information technology related job. (Open Ended Question) * Please describe your experience providing customer service in an information technology related job. (Open Ended Question) * Please describe your experience using Service Now or other IT service desk software. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Jun 24, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Three (3) years of education related to the job. Experience may substitute for education for up to (3) years. Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants Overview of the Position: This IT Support Analyst Sr position will be part of the Endpoint management support team in the IT customer service division of the Communications and Technology Management department at the City of Austin. The job requirements for this position are, provides systematic analysis for identifying and diagnosing faults and determining root causes for issues, improves Tier I and Tier II support business processes, provides key performance indicator analysis and reports to management, works with customers and purchasing to recommend, obtain quotes and deploy new solutions, recommends performance improvements, performs end-to-end support utilizing industry best practices, serves as lead resource on support team, performs systems administration functions including compliance and reporting, develops and publishes knowledge and process documents, provides advanced communications, provides advanced and escalated technical support, performs complex hardware, software, applications support, and performs preventative maintenance, and manages inventory and record keeping. The position may work late hours as needed. This position is required to work onsite. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted over the phone, Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required). Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information . Pay Range $28.85 - $37.85 Hours Monday - Friday 8:00 AM - 5:00 PM Must reside in Texas. Position will be in person. The position may work late hours as business needs require. Job Close Date 07/01/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 1520 Rutherford Lane Bldg 3, Austin Texas 78754 Preferred Qualifications Preferred Experience: Experience managing endpoints (Windows computers, android devices, Apple computers, et cetera) with Microsoft Intune, WorkspaceOne (Airwatch) or similar endpoint management system. Experience acting in a lead capacity in an information technology related job. Experience providing customer service in an information technology related job. Experience using Service Now or other IT service desk software Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Interacts with end-users to provide technical support in response to application or system issues. Conducts and manages logging of issues, diagnoses and resolves problems and escalates problems to the appropriate level. Provides high-quality customer service while using technical expertise to support end-users in-person, on the phone, by e-mail, by instant message, or by a case management system. Provides the first level of contact and response to complex requests for general IT support. Conducts and manages the logging of issues and generation of trouble service requests. Diagnoses and resolves problems. Documents, tracks and monitors reported incidents to ensure timely resolution. Provides administrative support, such as updating user account information, unlocking accounts, and addressing password issues, as needed. Implements and monitors the use, privacy, and confidentiality policies. Installs, sets up, and configures user devices (desktop, notebooks, tablets, phones, printers, mobile, radios, etc.) and connections (network, telephony, communications, video conferencing) and provides guidance to the Technical Support team. Leads in all user provisioning activities, procurement, voice requests, and maintaining and monitoring all assets. Provides software support for Microsoft Windows, Microsoft Office, common desktop applications, and City/department-developed applications, including feature and function usage. Manages, monitors, and prioritizes daily flow within the service request case management system, and email and phone queues to meet service levels. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of diagnostics, monitoring tools, remote desktop applications & virtual environments. Knowledge of developing and interpretating process flow diagrams, and overall network design and implementation. Knowledge of helpdesk ticketing systems, enterprise products, services or solutions, and service level agreements. Knowledge of software, hardware, and networking systems and best practices to support these systems. Ability to research to diagnose appropriate solutions, to follow standard procedures for escalation, and to prepare accurate and timely reports. Ability to multitask in an everchanging customer driven environment and manage several open issues at one time that span different levels of context. Ability to communicate effectively with customers and clients from issue initiation through to completion and follow up. Ability to anticipate, identify and define problems and seek root causes and to develop and implement practical and timely solutions. Ability to tailor questions and instructions to a customer’s competency level, communicate technical information to diverse audiences orally and in writing in an easily understood, authoritative and actionable manner and to document technical knowledge in the form of manuals and SOPs. Ability to assert ideas and persuade others to gain support across a matrixed organization. Ability to follow standard procedures for proper escalation of unresolved issues and follow through and resolve common issues with minimal direction. Ability to comprehend requirements and make appropriate recommendations, sustaining communication with customers/departments/users until their issue is resolved. Ability to research to diagnose an appropriate solution, multitask and manage several open issues at one time, prepare accurate and timely reports. Skill in incident reporting, troubleshooting, and issue/ticket resolution. Skill in installation/configuration, documentation, process orientation, and testing to provide first-hand resolution to problems. Skill in customer feedback analysis, incident reporting, and troubleshooting. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Support Specialist Senior position are three (3) years of education related to the job. Experience may substitute for education for up to (3) years. Do you meet these minimum qualifications? Yes No * Please detail how you meet the minimum qualifications for this position. (Open Ended Question) * Are you a current CTM department employee? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please describe your experience managing endpoints (Windows computers, android devices, Apple computers, et cetera) with Microsoft Intune, WorkspaceOne (Airwatch) or similar endpoint management system. (Open Ended Question) * Please describe your experience acting in a lead capacity in an information technology related job. (Open Ended Question) * Please describe your experience providing customer service in an information technology related job. (Open Ended Question) * Please describe your experience using Service Now or other IT service desk software. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents