State of Missouri
Jefferson City, Missouri, United States
Location : Office of State Courts Administrator Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Senior Database Administrator position responsible for installation of the database software, new releases and upgrades, and supporting products. Also responsible for the management and hands-on database administration for the design, installation, configuration, upgrades, maintenance, backup, recovery, tuning and monitoring of all databases. Must be able to work as the highest level support engineer with knowledge and ability to respond to on-call situations, develops and maintains a backup and recovery strategy for all databases. Designs, configures, maintains, documents and tests database systems of limited complexity Identifies problem source (hardware, software or operator error), presents solutions and resolves problems, refers and discusses difficult and unusual problems with supervisor or other designated contacts as appropriate Develops complex query programs to generate reports upon customer requests Responds to emergency situations to resolve problems, as required Installs, maintains, defines, organizes, controls, and protects hardware and software products Creates, monitors, and modifies the physical size and structure of database components and programs that support, maintain, and generate information from a database Minimum qualifications Bachelor’s degree with at least 15 semester hours in computer science, computer programming, systems analysis and design, or network design and configuration, and 5 years of experience with primary responsibility for the configuration of computer hardware or software in a mainframe, midrange and computer environment or with installation and configuration of operation systems, network design and configuration, installing and configuring software applications Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Proficient in database design and modeling Strong knowledge of installation, configuration, upgrading and applying service packs of the database implementation versions identified by the ITS division Proficient in database backup and restore strategy using full database backup/restore and transaction log backup/restore Strong knowledge of database clustering Strong knowledge of high-availability strategies (includes log shipping, DB replication and failover) and experience in disaster recovery tests Experience in database monitoring, troubleshooting, performance tuning, maintenance and auditing configuration The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
Jul 25, 2024
Full Time
Location : Office of State Courts Administrator Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Senior Database Administrator position responsible for installation of the database software, new releases and upgrades, and supporting products. Also responsible for the management and hands-on database administration for the design, installation, configuration, upgrades, maintenance, backup, recovery, tuning and monitoring of all databases. Must be able to work as the highest level support engineer with knowledge and ability to respond to on-call situations, develops and maintains a backup and recovery strategy for all databases. Designs, configures, maintains, documents and tests database systems of limited complexity Identifies problem source (hardware, software or operator error), presents solutions and resolves problems, refers and discusses difficult and unusual problems with supervisor or other designated contacts as appropriate Develops complex query programs to generate reports upon customer requests Responds to emergency situations to resolve problems, as required Installs, maintains, defines, organizes, controls, and protects hardware and software products Creates, monitors, and modifies the physical size and structure of database components and programs that support, maintain, and generate information from a database Minimum qualifications Bachelor’s degree with at least 15 semester hours in computer science, computer programming, systems analysis and design, or network design and configuration, and 5 years of experience with primary responsibility for the configuration of computer hardware or software in a mainframe, midrange and computer environment or with installation and configuration of operation systems, network design and configuration, installing and configuring software applications Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Proficient in database design and modeling Strong knowledge of installation, configuration, upgrading and applying service packs of the database implementation versions identified by the ITS division Proficient in database backup and restore strategy using full database backup/restore and transaction log backup/restore Strong knowledge of database clustering Strong knowledge of high-availability strategies (includes log shipping, DB replication and failover) and experience in disaster recovery tests Experience in database monitoring, troubleshooting, performance tuning, maintenance and auditing configuration The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
City of Galveston, TX
Galveston, Texas, United States
Job Description The City of Galveston’s Information Technology Department is seeking a motivated career- and customer-oriented Senior Systems Administrator that will support the city’s information technology needs. This on-site role’s job duties will include but not be limited to system/server administration, hardware infrastructure, storage area networks, active directory management, and handle projects related to data center management, cybersecurity, and disaster recovery. Support is provided to all lines of business for the city, addressing both internal and external system requirements. This role is an emergency essential position that will require, at various times, after hours and weekend work. This role will report to the Infrastructure and Security Director and does not have any direct supervisory responsibilities. General Duties and Responsibilities Administer a hybrid on-premises and cloud environment. Critically evaluate changes and understand their impact on stakeholders and networked environment. Investigate, troubleshoot, and resolve problems affecting operating systems, network hardware, and related components. Prepare and present technical documentation and presentations both orally and in writing to internal and external stakeholders. Provide technical guidance, training, and mentorship to support staff as needed. Evaluate new technologies and provide recommendations on technical solutions. Apply quality assurance testing concepts and methodologies, constructing comprehensive test plans based on a thorough understanding of business requirements. Perform other duties as assigned. Required Technical Skills Have a solid understanding of Administration of Microsoft Server systems, VMWare, Storage Area Networks, Cloud environments, and core networking fundamentals (Firewall and Switching). Be proficient with Active Directory, Federated Services, Group Policy, SSO, MFA, DNS, DHCP, SSH, etc. Having a good understanding of cyber security best practices, knowledge and experience with the NIST Cybersecurity Framework is a plus. Ability to configure, maintain, and troubleshoot SANs, HBAs, fiber channel switches, fiber cables, SATA drives, and associated firmware and software. Ability to install and maintain wireless access points and associated wireless equipment. Ability to forecast capacity needs for current and future state infrastructure, high availability environments, as well as disaster recovery. Ability to manage and maintain network monitoring solutions. The ability to author scripts in PowerShell and/or python is a plus. Proficiency in creating network documentation with MS Visio Educational & Experience Requirements Bachelor’s degree in computer science or an IT related discipline or equivalent combination of education, training, and experience (5 years’ minimum). Seven (7+) plus years’ in designing, supporting, and maintaining complex network environments. Preference will be given to candidates with professional certifications in networking, Microsoft, Linux, and Security ITIL training would be an asset. Soft Skills Prioritizes workload, meets deadlines, and Team player who involves others in decision-making. Works well independently and within a team Ability to clearly explain IT actions taken relative to business requirements, needs, and industry trends. Closing Date/Time: October 25, 2024 at 11:59 PM CST
Jul 23, 2024
Full Time
Job Description The City of Galveston’s Information Technology Department is seeking a motivated career- and customer-oriented Senior Systems Administrator that will support the city’s information technology needs. This on-site role’s job duties will include but not be limited to system/server administration, hardware infrastructure, storage area networks, active directory management, and handle projects related to data center management, cybersecurity, and disaster recovery. Support is provided to all lines of business for the city, addressing both internal and external system requirements. This role is an emergency essential position that will require, at various times, after hours and weekend work. This role will report to the Infrastructure and Security Director and does not have any direct supervisory responsibilities. General Duties and Responsibilities Administer a hybrid on-premises and cloud environment. Critically evaluate changes and understand their impact on stakeholders and networked environment. Investigate, troubleshoot, and resolve problems affecting operating systems, network hardware, and related components. Prepare and present technical documentation and presentations both orally and in writing to internal and external stakeholders. Provide technical guidance, training, and mentorship to support staff as needed. Evaluate new technologies and provide recommendations on technical solutions. Apply quality assurance testing concepts and methodologies, constructing comprehensive test plans based on a thorough understanding of business requirements. Perform other duties as assigned. Required Technical Skills Have a solid understanding of Administration of Microsoft Server systems, VMWare, Storage Area Networks, Cloud environments, and core networking fundamentals (Firewall and Switching). Be proficient with Active Directory, Federated Services, Group Policy, SSO, MFA, DNS, DHCP, SSH, etc. Having a good understanding of cyber security best practices, knowledge and experience with the NIST Cybersecurity Framework is a plus. Ability to configure, maintain, and troubleshoot SANs, HBAs, fiber channel switches, fiber cables, SATA drives, and associated firmware and software. Ability to install and maintain wireless access points and associated wireless equipment. Ability to forecast capacity needs for current and future state infrastructure, high availability environments, as well as disaster recovery. Ability to manage and maintain network monitoring solutions. The ability to author scripts in PowerShell and/or python is a plus. Proficiency in creating network documentation with MS Visio Educational & Experience Requirements Bachelor’s degree in computer science or an IT related discipline or equivalent combination of education, training, and experience (5 years’ minimum). Seven (7+) plus years’ in designing, supporting, and maintaining complex network environments. Preference will be given to candidates with professional certifications in networking, Microsoft, Linux, and Security ITIL training would be an asset. Soft Skills Prioritizes workload, meets deadlines, and Team player who involves others in decision-making. Works well independently and within a team Ability to clearly explain IT actions taken relative to business requirements, needs, and industry trends. Closing Date/Time: October 25, 2024 at 11:59 PM CST
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Starting annual salary: $77,799. Rate of pay depends on qualifications. Job Description JOB SUMMARY The Senior Systems Administrator is responsible for planning, designing, implementing and maintaining new and existing systems and infrastructure. This role will be focused on delivering innovative solutions to modernize the infrastructure and implement secure computing resources. ESSENTIAL FUNCTIONS Installs, configures, and manages server/workstation hardware, Windows/Linux operating systems, and enterprise applications. Architects and migrates scalable, secure, and stable applications to the cloud and serves as the subject matter expert resource for service delivery areas. Reviews, modifies, develops, and adapts security policies based on challenges posed by a multi-tenant public cloud. Establishes and validates full functionality of disaster recovery environment for critical business applications. Develops and maintains technical documentation. Performs hardware/software auditing/deployment of enterprise systems. Automates administrative processes utilizing current industry administrative scripting languages. Tests and installs new software releases, system upgrades, patches, and resolve related issues. Provides consultation and guidance on complex projects and meets with internal customers, management, and vendors to provide top level contributor/specialist function. Plans, designs, sustains, and performance-tunes storage area network, ensuring a high level of data quality and availability, as well as provision storage and monitor usage, capacity, and performance. Performs other duties as assigned. DECISION MAKING This position works under limited supervision. This position provides functional guidance and may serve as a technical lead in various projects. MINIMUM REQUIREMENTS Bachelor’s Degree in Computer Science, Information Systems, or related field from an institution accredited by a nationally recognized accrediting agency, plus six years’ experience as a Systems Administrator, or, an Associate’s Degree in Computer Science, Information Systems, or related field from an institution accredited by a nationally recognized accrediting agency, plus eight years’ experience as a Systems Administrator. Information technology certifications such as Microsoft Certified System Engineer (MCSE), VMware Certified Professional (VCP), LPIC-1, Linux +, ITIL, CISSP or CCNP. Four years’ experience working with Linux or Microsoft. Valid Class “C” Texas Driver’s License. PREFERRED QUALIFICATIONS Microsoft Azure Solutions Architect Expert Certification. Certification in Linux Systems Administration. JOB DIMENSIONS Ability to use word processing, spreadsheet, database, and presentation software. Ability to communicate effectively, verbally and in writing. Ability to work effectively with internal customers, co-workers, vendors, and consultants. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds occasionally. Sits, stands, and walks frequently and squats and kneels occasionally. Requires visual acuity, speech and hearing. May operate a company or personal vehicle on a daily basis. Working conditions are primarily in an office environment with occasional field visits. May be required to work hours other than the regular daytime schedule such as nights, weekends, holidays, and on-call. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 8/4/2024 11:59 PM Central
Jul 20, 2024
Full Time
Starting annual salary: $77,799. Rate of pay depends on qualifications. Job Description JOB SUMMARY The Senior Systems Administrator is responsible for planning, designing, implementing and maintaining new and existing systems and infrastructure. This role will be focused on delivering innovative solutions to modernize the infrastructure and implement secure computing resources. ESSENTIAL FUNCTIONS Installs, configures, and manages server/workstation hardware, Windows/Linux operating systems, and enterprise applications. Architects and migrates scalable, secure, and stable applications to the cloud and serves as the subject matter expert resource for service delivery areas. Reviews, modifies, develops, and adapts security policies based on challenges posed by a multi-tenant public cloud. Establishes and validates full functionality of disaster recovery environment for critical business applications. Develops and maintains technical documentation. Performs hardware/software auditing/deployment of enterprise systems. Automates administrative processes utilizing current industry administrative scripting languages. Tests and installs new software releases, system upgrades, patches, and resolve related issues. Provides consultation and guidance on complex projects and meets with internal customers, management, and vendors to provide top level contributor/specialist function. Plans, designs, sustains, and performance-tunes storage area network, ensuring a high level of data quality and availability, as well as provision storage and monitor usage, capacity, and performance. Performs other duties as assigned. DECISION MAKING This position works under limited supervision. This position provides functional guidance and may serve as a technical lead in various projects. MINIMUM REQUIREMENTS Bachelor’s Degree in Computer Science, Information Systems, or related field from an institution accredited by a nationally recognized accrediting agency, plus six years’ experience as a Systems Administrator, or, an Associate’s Degree in Computer Science, Information Systems, or related field from an institution accredited by a nationally recognized accrediting agency, plus eight years’ experience as a Systems Administrator. Information technology certifications such as Microsoft Certified System Engineer (MCSE), VMware Certified Professional (VCP), LPIC-1, Linux +, ITIL, CISSP or CCNP. Four years’ experience working with Linux or Microsoft. Valid Class “C” Texas Driver’s License. PREFERRED QUALIFICATIONS Microsoft Azure Solutions Architect Expert Certification. Certification in Linux Systems Administration. JOB DIMENSIONS Ability to use word processing, spreadsheet, database, and presentation software. Ability to communicate effectively, verbally and in writing. Ability to work effectively with internal customers, co-workers, vendors, and consultants. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds occasionally. Sits, stands, and walks frequently and squats and kneels occasionally. Requires visual acuity, speech and hearing. May operate a company or personal vehicle on a daily basis. Working conditions are primarily in an office environment with occasional field visits. May be required to work hours other than the regular daytime schedule such as nights, weekends, holidays, and on-call. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 8/4/2024 11:59 PM Central
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs the more advanced information technology (IT) technical and customer service functions in providing technical support to staff, faculty, administrators and students by diagnosing, troubleshooting, repairing, installing and maintaining computers and related hardware, software, mobile devices and peripherals in physical and virtual environments, including computer labs; serves as project manager for large-scale technology deployment and other similar projects; assists with network and operating system maintenance functions; may provide lead guidance and training to other IT Customer Support Technicians; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Receives, records, organizes, prioritizes and responds or assigns other technicians to respond to help desk tickets, incoming calls, end-user walk ins and emails regarding a wide range of computer-related hardware and software problems of varying degrees of technical difficulty; monitors the status of open help desk tickets and provides follow-up support until issues are resolved; documents the resolution of user support requests in the help desk application database. Takes responsibility for helpdesk configuration, operation and maintenance, and leads cross-functional teams to define and document helpdesk use cases, associated workflows, routing requirements, and service level agreements. Assists lower-level staff with escalated situations or more complex issues, leads cross-functional teams to define and develop end-user problem-resolution plans; tracks milestones and deliverables, responds to issues if necessary and provides feedback to management. Installs and configures desktop computers, mobile devices, VoIP devices, printers, scanners, readers and other peripheral equipment and runs tests to ensure proper equipment functioning; installs and configures network printers and performs printer troubleshooting and maintenance; performs hardware and software tests using diagnostic and testing equipment and communicates with vendors as needed to identify and resolve technical issues; may install and provide user support for Apple devices and related software .Configures and administers network server application software as assigned; installs and connects cables, IP cameras, wireless access points, WiFi, network cards and other network access components; works with network administrators in performing network switch configurations and troubleshoots problems at the switch level. Builds user computer image profiles including custom images and software updates; serves as project manager for and participates in deploying images for staff, administrators, faculty and computer labs; develops scripts to automate image deployment processes; plans, schedules, manages and completes computer lab replacement projects; may install complex software packages manually; tests and configures applications and new software functionalities to applicable servers and platforms including specialized systems to meet predefined departmental and Americans with Disabilities Act (ADA) requirements ; configures virtual machines; verifies software license compliance; consults and works with Academic Technology Systems Specialist on student system-related issues. Provides end-user training in the proper use of hardware, software and computer-related equipment; helps ensure end users are aware of available technologies and how to obtain support for all information technology services; educates users on the importance of system security and methods for reporting spam and phishing on group access software and devices; identifies and escalates suspicious cases to other IT staff for urgent action and/or further investigation.Installs, configures, patches, upgrades and maintains computer operating systems and applications software as assigned while ensuring compliance with defined requirements and compatibility with the network before release to users; modifies software to satisfy user requirements; analyzes computer and software needs for future expansions. Assists a Network Administrator or Systems Administrator in creating folders, file shares and net work connections; performs Active Directory maintenance such as creating security groups, distri bution groups, user and computer accounts and applying rights and permissions to users; adds/deletes user permissions and VPN access rights; may assist with system administration including installing, configuring and troubleshooting operating systems, user accounts and applications; runs utilities to update and configure licensing servers. As assigned, administers the district’s help desk application; reviews help desk statistics and surveys, analyzes trends, identifies chronic problems, performs root-cause analysis prepares reports to managers; works with other customer support technicians, technical IT staff, vendors and managers to find solutions for reducing or eliminating issues.As assigned, provides Districtwide enterprise application support of print server and scanning software, web-based software, student systems such as Colleague, SQL reporting software and other specialized enterprise applications; creates new users and passwords and manages permissions; modifies data utilizing administrative rightsPerforms or participates in performing technology research on software requests received from users to evaluate integration issues, hardware infrastructure support requirements and ongoing maintenance needs; works with software vendors to perform initial product reviews and set up user demonstrations; prepares recommendations on software acquisitions.Prepares requests for the purchase of hardware and software to meet new and replacement needs; participates in maintaining detailed inventory records of hardware, software and computer-related equipment using District asset management systems; provides input and recommendations on hardware specifications required to meet the computing needs of end users; as assigned, obtains bids and cost quotes, and orders and receives of hardware, software and computer-related purchases; disposes of obsolete assets following established procedures; may function as lead for college hardware and software procurement and licensing compliance. Assists with forecasting and planning for the established cycle replacement or upgrading of desktop, laptop, printer and related technology assets; maintains proper hardware replacement planning information. Performs minor repairs and replaces parts on technology-related equipment; contacts computer manufacturers’ technical support representatives for in-depth triage of computer issues and software, equipment specifications, repairs and replacement parts; tracks, registers and ensures compliance of equipment warranties and licenses and maintains related documentation for departmental workflow and warranty claims as necessary; returns hardware under warranty to vendors for replacement. May provide input in selecting, training and providing day-to-day lead work guidance and direction to lower-level IT Customer Support Technicians; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements; provides input to supervisor on employee work performance and behaviors.Creates and maintains a variety of documents including configuration information, installation procedures, standard user instructions, training materials and statistical or other reports. Trains, mentors and provides work shadowing opportunities to student workers and interns on computer technologies, hardware and software; trains and coaches student workers on proper methods for responding to help desk calls; oversees and reports on the performance of assigned work and projects such as assembling and testing computers, running software updates, conducting inventories and troubleshooting routine helpdesk calls following instructions. May deliver, install, set up, configure and demonstrate the operation of video-conferencing equipment for meetings and special events;Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES May provide audio/visual support in classrooms and events; installs and replaces projector screens, large format monitors and ceiling mounts in classrooms, requiring the use of hand tools, ladders and safety practices when working with electricity; installs, configures and maintains portable units; runs and terminates network, audio and video cables; sets up microphones, sound mixers, loudspeaker stands, amplifiers, video recording equipment and various electrical cords, power strips and associated cables for special events; performs sound checks and video checks.Attends various meetings and may serve on committees and task forces.Utilizes online and other resources to keep current on rapidly changing technologies and trends in hardware and software troubleshooting, automation technologies and other changes that could improve IT end-user support for the District. Troubleshoots malware, ransomware and other viruses following established procedures.Performs related duties as assigned. Employment Standards / Minimum Qualifications Extensive knowledge of multi-platform hardware, operating systems, software and peripherals. District or campus help desk software, functions, policies and procedures.Methods and procedures applicable to advanced problem resolution and technical support services for end users in the operation and use of computers, peripheral equipment and various network connections. Best practices, methods and equipment used in troubleshooting and determining the causes of system, computer, application and hardware problems and device errors and failures. Operational characteristics of various computer systems and operating environments used throughout the District or campus; operation and application of a wide variety of computer applications and network software. Automated image and software deployment technologies and processes.District processes and tools used to build and deploy computer system images.Tools, equipment and safety practices used in maintenance and repair of computers and peripheral equipment. General principles of design, development, implementation and operation of voice, video, storage and data networks. Best security practices to ensure protection against potential security threats such as viruses, malware, and spam. Effective customer service practices and etiquetteNew trends and developments in computer and network technology. Documentation procedures and recordkeeping and report preparation techniques. Research techniques, methods and procedures.Methods and practices of developing and providing user training.Applicable federal, state and local laws, rules and regulations [including OSHA rules and regulations if applicable]. Proper English usage including grammar, spelling and punctuation.Safety policies and work practices applicable to the work being performed. Skills and Abilities to: Organize, prioritize and respond to user support requests in a high-volume work-ticket environment.Obtain accurate and complete information from end users, in person and by telephone, to identify their needs and problems and develop responses and solutions. Troubleshoot, diagnose and resolve complex and ambiguous computer hardware, software and network connectivity problems and failures. Utilize diagnostic test procedures and equipment. Provide prompt and appropriate technical support service to information system end users. Maintain accurate inventory of computer hardware and software components.Write instructions in a manner that can be understood by end users with different levels of computer literacy. Prepare clear, concise and accurate systems documentation and reports of work performed. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.Set priorities and exercise sound judgment within areas of responsibility.Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in computer information systems, computer science, information technology, computer engineering or a closely related field, and at least four years of progressively responsible experience in providing customer support services to computer end users in a local area network (LAN) environment; or an equivalent combination of training and experience. Experience in an information systems environment similar in size and complexity to that of the District is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, stoop, kneel, bend, crouch ascend and descend ladders and stairs; must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, administrators, faculty, staff, and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. Some work requires using ladders and stairs. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a competency assessment (40% weight) and an oral interview assessment (60% weight). Of those achieving a passing score on the competency assessment, only the highest-scoring candidates, plus ties, will be invited to the oral interview assessment. The passing score is 75% out of 100% on each assessment section. INITIAL ASSESSMENT TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: August 6, 2024 ORAL ASSESSMENT: August 15, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies for at least six months . T he current vacancy is at Madera Community Colleg e and Fresno City College . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 7/30/2024 11:59 PM Pacific
Jul 10, 2024
Full Time
General Purpose Under general supervision, performs the more advanced information technology (IT) technical and customer service functions in providing technical support to staff, faculty, administrators and students by diagnosing, troubleshooting, repairing, installing and maintaining computers and related hardware, software, mobile devices and peripherals in physical and virtual environments, including computer labs; serves as project manager for large-scale technology deployment and other similar projects; assists with network and operating system maintenance functions; may provide lead guidance and training to other IT Customer Support Technicians; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Receives, records, organizes, prioritizes and responds or assigns other technicians to respond to help desk tickets, incoming calls, end-user walk ins and emails regarding a wide range of computer-related hardware and software problems of varying degrees of technical difficulty; monitors the status of open help desk tickets and provides follow-up support until issues are resolved; documents the resolution of user support requests in the help desk application database. Takes responsibility for helpdesk configuration, operation and maintenance, and leads cross-functional teams to define and document helpdesk use cases, associated workflows, routing requirements, and service level agreements. Assists lower-level staff with escalated situations or more complex issues, leads cross-functional teams to define and develop end-user problem-resolution plans; tracks milestones and deliverables, responds to issues if necessary and provides feedback to management. Installs and configures desktop computers, mobile devices, VoIP devices, printers, scanners, readers and other peripheral equipment and runs tests to ensure proper equipment functioning; installs and configures network printers and performs printer troubleshooting and maintenance; performs hardware and software tests using diagnostic and testing equipment and communicates with vendors as needed to identify and resolve technical issues; may install and provide user support for Apple devices and related software .Configures and administers network server application software as assigned; installs and connects cables, IP cameras, wireless access points, WiFi, network cards and other network access components; works with network administrators in performing network switch configurations and troubleshoots problems at the switch level. Builds user computer image profiles including custom images and software updates; serves as project manager for and participates in deploying images for staff, administrators, faculty and computer labs; develops scripts to automate image deployment processes; plans, schedules, manages and completes computer lab replacement projects; may install complex software packages manually; tests and configures applications and new software functionalities to applicable servers and platforms including specialized systems to meet predefined departmental and Americans with Disabilities Act (ADA) requirements ; configures virtual machines; verifies software license compliance; consults and works with Academic Technology Systems Specialist on student system-related issues. Provides end-user training in the proper use of hardware, software and computer-related equipment; helps ensure end users are aware of available technologies and how to obtain support for all information technology services; educates users on the importance of system security and methods for reporting spam and phishing on group access software and devices; identifies and escalates suspicious cases to other IT staff for urgent action and/or further investigation.Installs, configures, patches, upgrades and maintains computer operating systems and applications software as assigned while ensuring compliance with defined requirements and compatibility with the network before release to users; modifies software to satisfy user requirements; analyzes computer and software needs for future expansions. Assists a Network Administrator or Systems Administrator in creating folders, file shares and net work connections; performs Active Directory maintenance such as creating security groups, distri bution groups, user and computer accounts and applying rights and permissions to users; adds/deletes user permissions and VPN access rights; may assist with system administration including installing, configuring and troubleshooting operating systems, user accounts and applications; runs utilities to update and configure licensing servers. As assigned, administers the district’s help desk application; reviews help desk statistics and surveys, analyzes trends, identifies chronic problems, performs root-cause analysis prepares reports to managers; works with other customer support technicians, technical IT staff, vendors and managers to find solutions for reducing or eliminating issues.As assigned, provides Districtwide enterprise application support of print server and scanning software, web-based software, student systems such as Colleague, SQL reporting software and other specialized enterprise applications; creates new users and passwords and manages permissions; modifies data utilizing administrative rightsPerforms or participates in performing technology research on software requests received from users to evaluate integration issues, hardware infrastructure support requirements and ongoing maintenance needs; works with software vendors to perform initial product reviews and set up user demonstrations; prepares recommendations on software acquisitions.Prepares requests for the purchase of hardware and software to meet new and replacement needs; participates in maintaining detailed inventory records of hardware, software and computer-related equipment using District asset management systems; provides input and recommendations on hardware specifications required to meet the computing needs of end users; as assigned, obtains bids and cost quotes, and orders and receives of hardware, software and computer-related purchases; disposes of obsolete assets following established procedures; may function as lead for college hardware and software procurement and licensing compliance. Assists with forecasting and planning for the established cycle replacement or upgrading of desktop, laptop, printer and related technology assets; maintains proper hardware replacement planning information. Performs minor repairs and replaces parts on technology-related equipment; contacts computer manufacturers’ technical support representatives for in-depth triage of computer issues and software, equipment specifications, repairs and replacement parts; tracks, registers and ensures compliance of equipment warranties and licenses and maintains related documentation for departmental workflow and warranty claims as necessary; returns hardware under warranty to vendors for replacement. May provide input in selecting, training and providing day-to-day lead work guidance and direction to lower-level IT Customer Support Technicians; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements; provides input to supervisor on employee work performance and behaviors.Creates and maintains a variety of documents including configuration information, installation procedures, standard user instructions, training materials and statistical or other reports. Trains, mentors and provides work shadowing opportunities to student workers and interns on computer technologies, hardware and software; trains and coaches student workers on proper methods for responding to help desk calls; oversees and reports on the performance of assigned work and projects such as assembling and testing computers, running software updates, conducting inventories and troubleshooting routine helpdesk calls following instructions. May deliver, install, set up, configure and demonstrate the operation of video-conferencing equipment for meetings and special events;Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES May provide audio/visual support in classrooms and events; installs and replaces projector screens, large format monitors and ceiling mounts in classrooms, requiring the use of hand tools, ladders and safety practices when working with electricity; installs, configures and maintains portable units; runs and terminates network, audio and video cables; sets up microphones, sound mixers, loudspeaker stands, amplifiers, video recording equipment and various electrical cords, power strips and associated cables for special events; performs sound checks and video checks.Attends various meetings and may serve on committees and task forces.Utilizes online and other resources to keep current on rapidly changing technologies and trends in hardware and software troubleshooting, automation technologies and other changes that could improve IT end-user support for the District. Troubleshoots malware, ransomware and other viruses following established procedures.Performs related duties as assigned. Employment Standards / Minimum Qualifications Extensive knowledge of multi-platform hardware, operating systems, software and peripherals. District or campus help desk software, functions, policies and procedures.Methods and procedures applicable to advanced problem resolution and technical support services for end users in the operation and use of computers, peripheral equipment and various network connections. Best practices, methods and equipment used in troubleshooting and determining the causes of system, computer, application and hardware problems and device errors and failures. Operational characteristics of various computer systems and operating environments used throughout the District or campus; operation and application of a wide variety of computer applications and network software. Automated image and software deployment technologies and processes.District processes and tools used to build and deploy computer system images.Tools, equipment and safety practices used in maintenance and repair of computers and peripheral equipment. General principles of design, development, implementation and operation of voice, video, storage and data networks. Best security practices to ensure protection against potential security threats such as viruses, malware, and spam. Effective customer service practices and etiquetteNew trends and developments in computer and network technology. Documentation procedures and recordkeeping and report preparation techniques. Research techniques, methods and procedures.Methods and practices of developing and providing user training.Applicable federal, state and local laws, rules and regulations [including OSHA rules and regulations if applicable]. Proper English usage including grammar, spelling and punctuation.Safety policies and work practices applicable to the work being performed. Skills and Abilities to: Organize, prioritize and respond to user support requests in a high-volume work-ticket environment.Obtain accurate and complete information from end users, in person and by telephone, to identify their needs and problems and develop responses and solutions. Troubleshoot, diagnose and resolve complex and ambiguous computer hardware, software and network connectivity problems and failures. Utilize diagnostic test procedures and equipment. Provide prompt and appropriate technical support service to information system end users. Maintain accurate inventory of computer hardware and software components.Write instructions in a manner that can be understood by end users with different levels of computer literacy. Prepare clear, concise and accurate systems documentation and reports of work performed. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.Set priorities and exercise sound judgment within areas of responsibility.Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in computer information systems, computer science, information technology, computer engineering or a closely related field, and at least four years of progressively responsible experience in providing customer support services to computer end users in a local area network (LAN) environment; or an equivalent combination of training and experience. Experience in an information systems environment similar in size and complexity to that of the District is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, stoop, kneel, bend, crouch ascend and descend ladders and stairs; must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, administrators, faculty, staff, and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. Some work requires using ladders and stairs. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a competency assessment (40% weight) and an oral interview assessment (60% weight). Of those achieving a passing score on the competency assessment, only the highest-scoring candidates, plus ties, will be invited to the oral interview assessment. The passing score is 75% out of 100% on each assessment section. INITIAL ASSESSMENT TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: August 6, 2024 ORAL ASSESSMENT: August 15, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies for at least six months . T he current vacancy is at Madera Community Colleg e and Fresno City College . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 7/30/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Wednesday, July 3, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH4594K-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Senior Staff Analyst, Health vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Staff Analyst, Health. DEFINITION: Supervises a team of analysts providing technical and consultative service to management in major health service areas. CLASSIFICATION STANDARDS: Positions allocable to this class are restricted to Department of Health Services administration and are distinguished by their responsibility for supervising professional employees in the research, analysis, and preparation of recommendations regarding the use and deployment of resources and the implementation and improvement of operations and programs having department-wide impact. Essential Job Functions Direct and coordinate integration efforts that advance shared Substance Use Disorder (SUD) service delivery system commitments among the three Health Departments (Department of Health Services, Department of Public Health, and Department of Mental Health), and across the social service systems to support delivery of effective care that improves lives and outcomes. This includes actively seeking opportunities to work with the Department of Mental Health (DMH), Department of Health Services (DHS), Department of Children and Family Services (DCFS), Department of Public Social Services (DPSS), and the Probation Department to develop meaningful relationships that lead to improved and expanded collaborative opportunities to support shared clients; and developing strategy and implementation plans with senior department leadership; and manages and supervises a group of analysts to support this work by reviewing their work, delegating work, assessing and ensuring that the work of this unit supports the overall integration goals and support services. Conduct strategic analysis and manage development and implementation of priority projects including those directed by State legislation (e.g., SB 43 / LPS Reform) and ensure that needs of SUD only patients are clearly understood, advocated for and addressed; participate in County level discussion with senior leadership and achieve beneficial system transformation. Cultivate and grow relationships with Medi-Cal Managed Care Plans to implement core CalAIM components related to shared patients and coordinating on State-level efforts to improve integration of care across the specialty and non-specialty health systems; and identifying opportunities to ensure that care coordination and case management efforts are effectively implemented within the contracted provider network to support clients with multiple diverse and complex needs. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics; and improve Bureau’s ability to ensure programmatic effectives through all Divisions and in collaborative efforts with other Departments both directed and not directed by the Board of Supervisors. Serves as Division liaison for other County Departments and the State as it relates to implementation of related functions and participates in meetings as required and leads development of responses to inquiries on collaborative projects which are State, County or Bureau directed. Requirements MINIMUM REQUIREMENTS: One (1) year of highly responsible* and complex** administrative*** or staff**** experience at the level of the County of Los Angeles class of Supervising Administrative Assistant III*****, Assistant Hospital Administrator II******, Staff Analyst, Health*******, or higher. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Highly responsible experience is defined as experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in a specific subject matter. ** Complex experience is defined as a factor that measures the nature, the number, variety and intricacy and difficulty of tasks, steps, processes or methods applicable to the work to be done; the difficulty of identifying what needs to be done and the difficulty and originality involved in doing the assigned tasks. Major duties and difficulty of the mental processes necessary to identify what needs to be done, and the originality, problem solving, resourcefulness and conceptualization required to complete assigned tasks. *** Administrative capacity is defined as performing work typically in an administrative services branch of an organizational unit, including responsibility for the development of procedures and participation in policy formulation. **** Staff capacity is defined as working in an advisory capacity to line managers to provide program and administrative support. ***** Experience at the level of the Los Angeles County class of Supervising Administrative Assistant III is defined as one who p lans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a very large department having very complex programs. ****** Experience at the level of the Los Angeles County class of Assistant Hospital Administrator II is defined as one who a ssists in the administration of a County hospital by managing and coordinating the supporting services for the patient care programs of a moderate sized area of the hospital. ******* Experience at the level of the Los Angeles County class of Staff Analyst, Health is defined as one who r esearches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact within the Department of Health Services. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH4594K-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Jul 03, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Wednesday, July 3, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH4594K-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Senior Staff Analyst, Health vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Staff Analyst, Health. DEFINITION: Supervises a team of analysts providing technical and consultative service to management in major health service areas. CLASSIFICATION STANDARDS: Positions allocable to this class are restricted to Department of Health Services administration and are distinguished by their responsibility for supervising professional employees in the research, analysis, and preparation of recommendations regarding the use and deployment of resources and the implementation and improvement of operations and programs having department-wide impact. Essential Job Functions Direct and coordinate integration efforts that advance shared Substance Use Disorder (SUD) service delivery system commitments among the three Health Departments (Department of Health Services, Department of Public Health, and Department of Mental Health), and across the social service systems to support delivery of effective care that improves lives and outcomes. This includes actively seeking opportunities to work with the Department of Mental Health (DMH), Department of Health Services (DHS), Department of Children and Family Services (DCFS), Department of Public Social Services (DPSS), and the Probation Department to develop meaningful relationships that lead to improved and expanded collaborative opportunities to support shared clients; and developing strategy and implementation plans with senior department leadership; and manages and supervises a group of analysts to support this work by reviewing their work, delegating work, assessing and ensuring that the work of this unit supports the overall integration goals and support services. Conduct strategic analysis and manage development and implementation of priority projects including those directed by State legislation (e.g., SB 43 / LPS Reform) and ensure that needs of SUD only patients are clearly understood, advocated for and addressed; participate in County level discussion with senior leadership and achieve beneficial system transformation. Cultivate and grow relationships with Medi-Cal Managed Care Plans to implement core CalAIM components related to shared patients and coordinating on State-level efforts to improve integration of care across the specialty and non-specialty health systems; and identifying opportunities to ensure that care coordination and case management efforts are effectively implemented within the contracted provider network to support clients with multiple diverse and complex needs. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics; and improve Bureau’s ability to ensure programmatic effectives through all Divisions and in collaborative efforts with other Departments both directed and not directed by the Board of Supervisors. Serves as Division liaison for other County Departments and the State as it relates to implementation of related functions and participates in meetings as required and leads development of responses to inquiries on collaborative projects which are State, County or Bureau directed. Requirements MINIMUM REQUIREMENTS: One (1) year of highly responsible* and complex** administrative*** or staff**** experience at the level of the County of Los Angeles class of Supervising Administrative Assistant III*****, Assistant Hospital Administrator II******, Staff Analyst, Health*******, or higher. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Highly responsible experience is defined as experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in a specific subject matter. ** Complex experience is defined as a factor that measures the nature, the number, variety and intricacy and difficulty of tasks, steps, processes or methods applicable to the work to be done; the difficulty of identifying what needs to be done and the difficulty and originality involved in doing the assigned tasks. Major duties and difficulty of the mental processes necessary to identify what needs to be done, and the originality, problem solving, resourcefulness and conceptualization required to complete assigned tasks. *** Administrative capacity is defined as performing work typically in an administrative services branch of an organizational unit, including responsibility for the development of procedures and participation in policy formulation. **** Staff capacity is defined as working in an advisory capacity to line managers to provide program and administrative support. ***** Experience at the level of the Los Angeles County class of Supervising Administrative Assistant III is defined as one who p lans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a very large department having very complex programs. ****** Experience at the level of the Los Angeles County class of Assistant Hospital Administrator II is defined as one who a ssists in the administration of a County hospital by managing and coordinating the supporting services for the patient care programs of a moderate sized area of the hospital. ******* Experience at the level of the Los Angeles County class of Staff Analyst, Health is defined as one who r esearches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact within the Department of Health Services. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH4594K-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Director of Student Engagement & Transition Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President, Division of Student Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life - Student Engagement & Transition Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,500.00 - $8,333.00 Per Month ($90,000.00 - $99,996.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Assistant Dean of Students, the Director of Student Engagement and Transition directs and leads all aspects of the Student Engagement & Transition center, overseeing and managing programs and services, including functional initiatives such as new student orientation, family programs, student leadership/mentorship programs, student organizations, and various university-sponsored campus activities and events. The Director of Student Engagement & Transition holds a strategic position collaborating across both Academic Affairs and Student Affairs and Enrollment Management. This involves facilitating proactive partnerships, programs and services that empower new and current students, as well as student groups (clubs, organizations, fraternity, and sorority life) to succeed in engaging the greater campus community. This role focuses on developing opportunities for students and student organizations to connect and network with one another. Collaboration extends to various university departments, including, but not limited to: First-Year Experience and Undergraduate Education, New Student & Family Programs, Residential Life and Housing, Recruitment and Outreach, Undergraduate Admissions, Financial Aid, Campus Recreation, SAFE Place, Associated Students Inc., and college academic partners directly supporting student engagement success and campus-wide engagement. The Director of Student Engagement & Transition will support the Assistant Dean of Students in the strategic vision, direction, assessment, and accountability for engagement and transition programs that enhance the undergraduates’ and their supporters’ (parents and families) experience with the University. This includes fostering a sense of belonging through co-curricular and extracurricular interest and involvement. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. They should be willing to work some weekends, evenings, and holidays as needed to ensure delivery of outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management. Position Information The Director of Student Engagement performs the following functions/duties, including but not limited to: Unit Management & Supervision Guides, directs, advocates, and collaborates to establish a university-wide vision and leadership for student engagement, fostering a sense of belonging, and orchestrating campus-wide events. This includes overseeing club and organization management both in-person and remotely/online, including the management and promotion of GatorXperience (the student organization and events main module), GatorFest!, week of welcome programs, operations, central student-led event management, Greek Life events, and other programs dedicated to campus-wide events, engagement, and entertainment. Partners with Student Success and Graduation Initiatives, specifically within incoming or retention committees, as a representative of Student Engagement & Transition (SET). Guides, directs, formulates, and executes the vision, management, and functioning of the Student Engagement and Transition office. This involves strategic supervision, planning, budgeting, and operational oversight for all programs, services, and collaborations. Drives the implementation of the Division of Student Life’s vision, shaping the student life experience at San Francisco State University from orientation to ongoing engagement of continuing students. Develops programs, services, and partnerships aimed at recruiting, retaining, and nurturing students into engaged leaders both on and off campus. Champions, collaborates, and functions as the main point of contact with leadership groups in various areas regarding engagement and transition programming. This includes orientation and extended orientation programming, GatorFest!, Discover/Explore SF State, Fraternity and Sorority Life programming, Athletics, and other University-wide initiatives. Supervises, plans, and orchestrates the execution of both small- and large-scale campus-wide events and special projects tailored for continuing students and their supporters. These initiatives aim to enhance engagement on campus, encompassing traditions, student persistence in and out of the classroom, and fostering a sense of community while living in San Francisco. Facilitates seamless collaboration with peers within the Student Affairs & Enrollment Management department as well as university-wide, fostering an environment that encourages and enhances student engagement with clubs, organizations, and diverse University events. Guides and cultivates meaningful connections with student clubs and organizations, along with their dedicated staff and faculty advisors, through the creation of comprehensive training sessions, informative orientations, resource development, and regular, effective communication channels. Works in tandem with Campus Recreation, the Office of Student Conduct, and Residential Life to craft inclusive and impactful engagement initiatives, ensuring a holistic approach to supporting the seamless transition of all new students into the University community. Oversees, in collaboration with the Assistant Dean of Students, critical standards, assessments, reports, and community engagement initiatives for Fraternity and Sorority Life, while working in conjunction with Title IX, Student Conduct, and AB 524 compliance measures. Facilitates comprehensive engagement with the CSU club and organization registration process, ensuring a streamlined and efficient approach to their registration requirements. Collaborates closely with the Office of Student Conduct, and Assistant Dean of Students to address matters related to student organization conduct or violations of CSU/campus policies, ensuring a cohesive and responsive approach. Serves as a liaison between the Student Engagement Team (SET) and Time, Place, & Manner to facilitate activities and programs for student organization leaders and new students, fostering a comprehensive understanding of freedom of speech guidelines. General Administration & Assessment Facilitate effective collaboration among diverse campus partners, overseeing the coordination and management of joint efforts pertaining to student activities, events, as well as engagement, involvement, and participation initiatives. Contribute to the creation, execution, and oversight of strategic plans aimed at enhancing collaboration, communication, and the formulation of policies and procedures pertaining to the activities, program planning, event management, and adherence to time, place, and manner (TPM) policies for student clubs and organizations. Designs, implements, and evaluates yearly assessments for student activities, programming, campus events, and other University-wide initiatives, ensuring a comprehensive analysis to inform continuous improvement and strategic planning. Creates and assesses statistical, analytical, and narrative reports designed for presentations, decision-making processes, and program enhancements, ensuring data-driven insights for informed decision-making and continuous program improvement. Partners with the Assistant Dean of Students and university leadership to define key metrics serving as indicators for student retention, engagement, and participation in university activities and events. Secures the development and distribution of promotional materials that highlight university activities and events, contributing to the support of student success and retention initiatives. Conducts an annual assessment of all facets of campus engagement, involvement, and available opportunities for students to maintain connections. Evaluates the requirements of students both prior to and during their academic journey, adapting student life programming to address identified needs. Works closely with the Technical Manager of the Student Life Events Center to offer strategic support for university-wide events and programs. Offers strategic leadership and supervision for the student segment of a centralized event system, ensuring transparent and consistent communication with the Assistant Dean of Students regarding any student-led programs and events. Undertakes special projects as delegated by the Assistant Dean of Students for the Division of Student Life. Marketing & Systems Oversight Collaborating with campus partners, including Strategic Marketing and Communications, Enrollment Operations, Admissions, Dean of Students, and Division of Student Life, to contribute to the development of outreach, marketing, and communication strategies for activities and events. Additionally, providing support for the planning and management of unit online platforms, such as mobile app engagement, orientation, and event registration systems. Other Duties as Assigned Direction provided from supervisor as needed. Be available for campus and departmental emergency response. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Promotes and ensures the application of human resources professional responsibilities and ethical standards; This position necessitates a prominent standing within a diverse campus community, demanding visibility, and active advocacy for the department. The incumbent must proficiently communicate a compelling vision to guide the department's operations toward excellence. The schedule may entail weekend and evening commitments, potentially including holidays. Extended periods of the day may involve office work, desk-based tasks, computer work, and attending meetings. The ability to effectively engage with a culturally and ethnically diverse population of students, faculty, and staff is essential. EMBODY THE SIX ROLES OF LEADER Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. Managing Talent: hire, supervise, coach, support employees. Inspiring Performance: empower, appreciate, communicate constructive feedback. Building Teams: build trust and collaborate. Using & Sharing Information: open communication, transparency. Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. EMBODY THE CORE COMPETENCIES Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Minimum Qualifications Master's degree from an accredited institution in an appropriate area of specialization (Education, Counseling, Student Affairs, Higher Education). 3 to 5 years of progressively responsible experience managing programs focused on university student activities and events, student retention, student engagement, student success, or related experience. Demonstrated experience with data analysis, reporting, and use of data in decision-making. Preferred Qualifications Proven experience working collaboratively with colleagues at all levels in a large, complex institution, as well as with diverse external communities, to facilitate positive and collaborative processes and initiatives coupled with measurable programmatic deliverables. Evidence of initiating or founding units with clear and well-defined mission and goals, as well as clear metrics for success. Experience managing budgets, assessing program effectiveness, and successfully applying for grants to support program development. Experience teaching in a higher education setting. Demonstrated knowledge of current research, theory, and best practices of first year student experience and student retention programs. Knowledge of assessment strategies to rate, analyze and improve performance. Professional interpersonal and public presentation skills. Excellent organizational skills, attention to detail, and flexibility. Ability to write reports based on data analysis and interpretation. Ability to collaborate with various university departments and external partners to support a diverse student population. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Director of Student Engagement & Transition Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President, Division of Student Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life - Student Engagement & Transition Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,500.00 - $8,333.00 Per Month ($90,000.00 - $99,996.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Assistant Dean of Students, the Director of Student Engagement and Transition directs and leads all aspects of the Student Engagement & Transition center, overseeing and managing programs and services, including functional initiatives such as new student orientation, family programs, student leadership/mentorship programs, student organizations, and various university-sponsored campus activities and events. The Director of Student Engagement & Transition holds a strategic position collaborating across both Academic Affairs and Student Affairs and Enrollment Management. This involves facilitating proactive partnerships, programs and services that empower new and current students, as well as student groups (clubs, organizations, fraternity, and sorority life) to succeed in engaging the greater campus community. This role focuses on developing opportunities for students and student organizations to connect and network with one another. Collaboration extends to various university departments, including, but not limited to: First-Year Experience and Undergraduate Education, New Student & Family Programs, Residential Life and Housing, Recruitment and Outreach, Undergraduate Admissions, Financial Aid, Campus Recreation, SAFE Place, Associated Students Inc., and college academic partners directly supporting student engagement success and campus-wide engagement. The Director of Student Engagement & Transition will support the Assistant Dean of Students in the strategic vision, direction, assessment, and accountability for engagement and transition programs that enhance the undergraduates’ and their supporters’ (parents and families) experience with the University. This includes fostering a sense of belonging through co-curricular and extracurricular interest and involvement. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. They should be willing to work some weekends, evenings, and holidays as needed to ensure delivery of outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management. Position Information The Director of Student Engagement performs the following functions/duties, including but not limited to: Unit Management & Supervision Guides, directs, advocates, and collaborates to establish a university-wide vision and leadership for student engagement, fostering a sense of belonging, and orchestrating campus-wide events. This includes overseeing club and organization management both in-person and remotely/online, including the management and promotion of GatorXperience (the student organization and events main module), GatorFest!, week of welcome programs, operations, central student-led event management, Greek Life events, and other programs dedicated to campus-wide events, engagement, and entertainment. Partners with Student Success and Graduation Initiatives, specifically within incoming or retention committees, as a representative of Student Engagement & Transition (SET). Guides, directs, formulates, and executes the vision, management, and functioning of the Student Engagement and Transition office. This involves strategic supervision, planning, budgeting, and operational oversight for all programs, services, and collaborations. Drives the implementation of the Division of Student Life’s vision, shaping the student life experience at San Francisco State University from orientation to ongoing engagement of continuing students. Develops programs, services, and partnerships aimed at recruiting, retaining, and nurturing students into engaged leaders both on and off campus. Champions, collaborates, and functions as the main point of contact with leadership groups in various areas regarding engagement and transition programming. This includes orientation and extended orientation programming, GatorFest!, Discover/Explore SF State, Fraternity and Sorority Life programming, Athletics, and other University-wide initiatives. Supervises, plans, and orchestrates the execution of both small- and large-scale campus-wide events and special projects tailored for continuing students and their supporters. These initiatives aim to enhance engagement on campus, encompassing traditions, student persistence in and out of the classroom, and fostering a sense of community while living in San Francisco. Facilitates seamless collaboration with peers within the Student Affairs & Enrollment Management department as well as university-wide, fostering an environment that encourages and enhances student engagement with clubs, organizations, and diverse University events. Guides and cultivates meaningful connections with student clubs and organizations, along with their dedicated staff and faculty advisors, through the creation of comprehensive training sessions, informative orientations, resource development, and regular, effective communication channels. Works in tandem with Campus Recreation, the Office of Student Conduct, and Residential Life to craft inclusive and impactful engagement initiatives, ensuring a holistic approach to supporting the seamless transition of all new students into the University community. Oversees, in collaboration with the Assistant Dean of Students, critical standards, assessments, reports, and community engagement initiatives for Fraternity and Sorority Life, while working in conjunction with Title IX, Student Conduct, and AB 524 compliance measures. Facilitates comprehensive engagement with the CSU club and organization registration process, ensuring a streamlined and efficient approach to their registration requirements. Collaborates closely with the Office of Student Conduct, and Assistant Dean of Students to address matters related to student organization conduct or violations of CSU/campus policies, ensuring a cohesive and responsive approach. Serves as a liaison between the Student Engagement Team (SET) and Time, Place, & Manner to facilitate activities and programs for student organization leaders and new students, fostering a comprehensive understanding of freedom of speech guidelines. General Administration & Assessment Facilitate effective collaboration among diverse campus partners, overseeing the coordination and management of joint efforts pertaining to student activities, events, as well as engagement, involvement, and participation initiatives. Contribute to the creation, execution, and oversight of strategic plans aimed at enhancing collaboration, communication, and the formulation of policies and procedures pertaining to the activities, program planning, event management, and adherence to time, place, and manner (TPM) policies for student clubs and organizations. Designs, implements, and evaluates yearly assessments for student activities, programming, campus events, and other University-wide initiatives, ensuring a comprehensive analysis to inform continuous improvement and strategic planning. Creates and assesses statistical, analytical, and narrative reports designed for presentations, decision-making processes, and program enhancements, ensuring data-driven insights for informed decision-making and continuous program improvement. Partners with the Assistant Dean of Students and university leadership to define key metrics serving as indicators for student retention, engagement, and participation in university activities and events. Secures the development and distribution of promotional materials that highlight university activities and events, contributing to the support of student success and retention initiatives. Conducts an annual assessment of all facets of campus engagement, involvement, and available opportunities for students to maintain connections. Evaluates the requirements of students both prior to and during their academic journey, adapting student life programming to address identified needs. Works closely with the Technical Manager of the Student Life Events Center to offer strategic support for university-wide events and programs. Offers strategic leadership and supervision for the student segment of a centralized event system, ensuring transparent and consistent communication with the Assistant Dean of Students regarding any student-led programs and events. Undertakes special projects as delegated by the Assistant Dean of Students for the Division of Student Life. Marketing & Systems Oversight Collaborating with campus partners, including Strategic Marketing and Communications, Enrollment Operations, Admissions, Dean of Students, and Division of Student Life, to contribute to the development of outreach, marketing, and communication strategies for activities and events. Additionally, providing support for the planning and management of unit online platforms, such as mobile app engagement, orientation, and event registration systems. Other Duties as Assigned Direction provided from supervisor as needed. Be available for campus and departmental emergency response. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Promotes and ensures the application of human resources professional responsibilities and ethical standards; This position necessitates a prominent standing within a diverse campus community, demanding visibility, and active advocacy for the department. The incumbent must proficiently communicate a compelling vision to guide the department's operations toward excellence. The schedule may entail weekend and evening commitments, potentially including holidays. Extended periods of the day may involve office work, desk-based tasks, computer work, and attending meetings. The ability to effectively engage with a culturally and ethnically diverse population of students, faculty, and staff is essential. EMBODY THE SIX ROLES OF LEADER Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. Managing Talent: hire, supervise, coach, support employees. Inspiring Performance: empower, appreciate, communicate constructive feedback. Building Teams: build trust and collaborate. Using & Sharing Information: open communication, transparency. Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. EMBODY THE CORE COMPETENCIES Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Minimum Qualifications Master's degree from an accredited institution in an appropriate area of specialization (Education, Counseling, Student Affairs, Higher Education). 3 to 5 years of progressively responsible experience managing programs focused on university student activities and events, student retention, student engagement, student success, or related experience. Demonstrated experience with data analysis, reporting, and use of data in decision-making. Preferred Qualifications Proven experience working collaboratively with colleagues at all levels in a large, complex institution, as well as with diverse external communities, to facilitate positive and collaborative processes and initiatives coupled with measurable programmatic deliverables. Evidence of initiating or founding units with clear and well-defined mission and goals, as well as clear metrics for success. Experience managing budgets, assessing program effectiveness, and successfully applying for grants to support program development. Experience teaching in a higher education setting. Demonstrated knowledge of current research, theory, and best practices of first year student experience and student retention programs. Knowledge of assessment strategies to rate, analyze and improve performance. Professional interpersonal and public presentation skills. Excellent organizational skills, attention to detail, and flexibility. Ability to write reports based on data analysis and interpretation. Ability to collaborate with various university departments and external partners to support a diverse student population. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title San Francisco Bay National Estuarine Research Reserve (NERR) Director Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Executive Director of the EOS Center at Romberg Tiburon Campus. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department EOS-RTC, College of Science & Engineering Appointment Type At-Will Time Base Full-time (1.0) Work Schedule Monday through Friday, from 8:00am-5:00pm Anticipated Hiring Range $11,250.00 - $11,667.00 Per Month ($135,000.00 - $140,004.00 Annually) Salary is commensurate with experience. Position Summary The San Francisco Bay National Estuarine Research Reserve (NERR) Director manages the program, supervises staff, manages the budget, coordinates with partner organizations and funders, and provides overall administrative leadership. The SF Bay NERR program ( https://sfbaynerr.sfsu.edu/ ) is a federal and state partnership program of the US Coastal Zone Management Act and is part of NOAA’s network of 30 research reserves nationwide (https://coast.noaa.gov/nerrs/). The SF Bay NERR operates under a cooperative agreement between the National Oceanic and Atmospheric Administration (NOAA), San Francisco State University (SF State; lead state agency), two additional land-owning partners (California Department of Parks and Recreation and the Solano Land Trust), and a state coastal zone management agency (San Francisco Bay Conservation and Development Commission). The SF Bay NERR was established by the state of California for long-term research, education and stewardship of the San Francisco Estuary. It includes two sites that encompass 3,700 acres of intertidal to upland habitats: China Camp State Park in Marin County and Rush Ranch Open Space Preserve in Solano County. The SF Bay NERR has its headquarters at SF State’s Estuary & Ocean Science Center (EOS Center) on the SF Bay shore of the Romberg Tiburon Campus, about 40 minutes north of SF State’s main (Holloway) campus. The Director of the SF Bay NERR leads a dynamic, collaborative, and interdisciplinary estuarine science program with local, regional, and national connections. The position is responsible for strategic and collaborative leadership to improve understanding and stewardship of the San Francisco Bay NERR sites and the San Francisco Estuary, and contributes to strategic leadership for other estuaries through NOAA’s NERR System. The position offers a unique opportunity to oversee the application of research to a variety of issue areas including management of tidal wetlands, nature-based adaptation to climate change, water quality, and habitat restoration. This SF Bay NERR Director is based at the EOS Center on SF State’s Romberg Tiburon Campus and reports to the EOS Center’s Executive Director. As this is a management level position (Management Personnel Position, MPP) at SF State, the NERR director shares in providing on-site supervision of the Romberg Tiburon Campus on a weekly basis along with the EOS Center Executive Director and Facilities Operations Director, and has delegated administrative authority for the EOS Center (including staff supervision) during EOS Center Executive Director absence. Position Information Strategic Planning and Execution Develop and maintain a cohesive vision for the San Francisco Bay NERR’s research, education, training, and stewardship programs. Collaboratively (with NERR System and EOS Center leadership and other partners) establish and meet strategic short and long-term program and cross-program objectives. Actively facilitate local, regional, and national NERR system coordination and support of positive working relationships among the Reserve’s partner organizations. Oversee application of research findings to stewardship of the Reserve properties. Demonstrate leadership of natural resource management in the region through written/oral synthesis or other products. Identify and implement opportunities for synergy between NERR programs with those of the EOS Center and SF State. Fiscal Management Manage federal operations grant from NOAA to support NERR staff salaries and programs to meet strategic objectives. Pursue substantial additional external funding that augments Reserve program capacity and supports operations and collaboration with the EOS Center. Effectively manage competitive grants in close coordination with the SF State Office of Research and Sponsored Programs. Educational Leadership Provide leadership and support for development and maintenance of durable educational programs that promote understanding and management of Reserve and SF Bay natural resources. Actively seek and grow opportunities for inclusive participation in NERR programs by diverse and marginalized individuals and groups. Advocate for and foster opportunities for SF State students to engage in research and educational activities of the NERR programs. Support SF State graduate student research through mentorship, guest lectures, and field trips. Contribute to jointly administered public engagement and educational outreach activities at/with the EOS Center. Staff Supervision and Management Attract, hire, retain, develop, motivate, manage, recognize, and reward a staff that supports the NERR’s mission within university policies and procedures. Coordinate with EOS Center Director on needs for office and laboratory space for NERR staff. Organizational Accountability Professionally represent the NERR and EOS Center/ SF State by adhering to professional work standards, image, attendance, and productivity. Represent the NERR on committees, work groups, and/or taskforce teams at the EOS Center, contributing to shared governance at the Romberg Tiburon Campus. Professional Behavior Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself and others in the office and field environment. Ensure the highest work ethics, legal compliance, quality standards, and accounting practices in achieving short- and long-term objectives. Other Duties as Assigned Some work on weekends and holidays will be required ; this position involves frequent automobile travel between the EOS Center, SF State and off-site locations, as well as occasional air travel. Outdoor work is occasionally required and may include work in tidal wetlands and on small boats. All MPPs may be directed upon occasion by the SF State president or other official to perform other duties that insure safety and security of university operations on both the Romberg Tiburon and Holloway campuses. Embody The Six Roles Of Leader Structure Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations; improve processes for efficiency and effectiveness, empower employees, and delegate work. Manage Talent: hire, coach, and develop employees; ensure a level of diversity that encourages every employee to contribute to their fullest potential. Inspire Performance: set clear goals, monitor performance, coach for results, recognize and address performance outcomes Build Teams: build trust and collaboration among direct reports, peers, campus stakeholders, and supervisors Use & Share Information: convey effective oral and written communication to large and small groups; steward of financial planning and fiscal management; apply policies, procedures, and campus protocols; adopt technology for improved performance; retain knowledge of applicable Collective Bargaining Agreements; project professional presence and nonverbal behavior Facilitate Change: encourage others to develop innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace. Embody The Core Competencies Bias toward collaboration and teamwork. Effective communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Facilitate Change: encourage others to develop innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace. Minimum Qualifications Education : Ph.D. or equivalent experience in science, science education, or science policy, with a marine, estuarine, coastal, or ecological focus. Experience : Experience conducting or leading interdisciplinary and applied estuarine science, science education, or coastal zone management programs. Experience in leadership roles, including collaborative work, diplomatic relations, strategic planning, grant management, and responsibility for budget oversight. Experience with supervision of interdisciplinary staff, including demonstrated experience with staff supervision and development, providing formal and informal feedback and mentorship to staff, and leading teams of motivated program managers. Demonstrated success with creating an inclusive working environment and recruiting staff, students, and partners from communities historically and currently marginalized from environmental science and policy careers. Demonstrated experience and success with grant writing. Experience working with the broad range of environmental science, justice, and policy interests around the San Francisco Estuary or similar locations. Knowledge : Knowledge of estuarine science, coastal zone management issues, and science translation, education, and public engagement with demonstrated foundational knowledge of the San Francisco Estuary from scientific, policy, planning, and involved organizations perspectives. Training or professional development on how to develop and support an inclusive and diverse workplace. Skills and/or Abilities : Ability to communicate clearly and effectively in a variety of situations and with diverse audiences. Ability to manage large grants, including a track record of successful grant awards and administration. Demonstrated ability to lead interdisciplinary work. Strong communication, organizational, and computer skills. Preferred Qualifications Experience : Experience in a leadership role working with and/or within universities or other large public organizations. Knowledge : K nowledge of ecological research, watershed or estuarine management, and science policy. Knowledge of local, regional, and national issues and strategies affecting coastal resources. Skill and/or Abilities : Significant ability to inspire and positively motivate both supervised staff and organizational partners. Demonstrated success in supporting an inclusive and diverse workplace. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title San Francisco Bay National Estuarine Research Reserve (NERR) Director Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Executive Director of the EOS Center at Romberg Tiburon Campus. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department EOS-RTC, College of Science & Engineering Appointment Type At-Will Time Base Full-time (1.0) Work Schedule Monday through Friday, from 8:00am-5:00pm Anticipated Hiring Range $11,250.00 - $11,667.00 Per Month ($135,000.00 - $140,004.00 Annually) Salary is commensurate with experience. Position Summary The San Francisco Bay National Estuarine Research Reserve (NERR) Director manages the program, supervises staff, manages the budget, coordinates with partner organizations and funders, and provides overall administrative leadership. The SF Bay NERR program ( https://sfbaynerr.sfsu.edu/ ) is a federal and state partnership program of the US Coastal Zone Management Act and is part of NOAA’s network of 30 research reserves nationwide (https://coast.noaa.gov/nerrs/). The SF Bay NERR operates under a cooperative agreement between the National Oceanic and Atmospheric Administration (NOAA), San Francisco State University (SF State; lead state agency), two additional land-owning partners (California Department of Parks and Recreation and the Solano Land Trust), and a state coastal zone management agency (San Francisco Bay Conservation and Development Commission). The SF Bay NERR was established by the state of California for long-term research, education and stewardship of the San Francisco Estuary. It includes two sites that encompass 3,700 acres of intertidal to upland habitats: China Camp State Park in Marin County and Rush Ranch Open Space Preserve in Solano County. The SF Bay NERR has its headquarters at SF State’s Estuary & Ocean Science Center (EOS Center) on the SF Bay shore of the Romberg Tiburon Campus, about 40 minutes north of SF State’s main (Holloway) campus. The Director of the SF Bay NERR leads a dynamic, collaborative, and interdisciplinary estuarine science program with local, regional, and national connections. The position is responsible for strategic and collaborative leadership to improve understanding and stewardship of the San Francisco Bay NERR sites and the San Francisco Estuary, and contributes to strategic leadership for other estuaries through NOAA’s NERR System. The position offers a unique opportunity to oversee the application of research to a variety of issue areas including management of tidal wetlands, nature-based adaptation to climate change, water quality, and habitat restoration. This SF Bay NERR Director is based at the EOS Center on SF State’s Romberg Tiburon Campus and reports to the EOS Center’s Executive Director. As this is a management level position (Management Personnel Position, MPP) at SF State, the NERR director shares in providing on-site supervision of the Romberg Tiburon Campus on a weekly basis along with the EOS Center Executive Director and Facilities Operations Director, and has delegated administrative authority for the EOS Center (including staff supervision) during EOS Center Executive Director absence. Position Information Strategic Planning and Execution Develop and maintain a cohesive vision for the San Francisco Bay NERR’s research, education, training, and stewardship programs. Collaboratively (with NERR System and EOS Center leadership and other partners) establish and meet strategic short and long-term program and cross-program objectives. Actively facilitate local, regional, and national NERR system coordination and support of positive working relationships among the Reserve’s partner organizations. Oversee application of research findings to stewardship of the Reserve properties. Demonstrate leadership of natural resource management in the region through written/oral synthesis or other products. Identify and implement opportunities for synergy between NERR programs with those of the EOS Center and SF State. Fiscal Management Manage federal operations grant from NOAA to support NERR staff salaries and programs to meet strategic objectives. Pursue substantial additional external funding that augments Reserve program capacity and supports operations and collaboration with the EOS Center. Effectively manage competitive grants in close coordination with the SF State Office of Research and Sponsored Programs. Educational Leadership Provide leadership and support for development and maintenance of durable educational programs that promote understanding and management of Reserve and SF Bay natural resources. Actively seek and grow opportunities for inclusive participation in NERR programs by diverse and marginalized individuals and groups. Advocate for and foster opportunities for SF State students to engage in research and educational activities of the NERR programs. Support SF State graduate student research through mentorship, guest lectures, and field trips. Contribute to jointly administered public engagement and educational outreach activities at/with the EOS Center. Staff Supervision and Management Attract, hire, retain, develop, motivate, manage, recognize, and reward a staff that supports the NERR’s mission within university policies and procedures. Coordinate with EOS Center Director on needs for office and laboratory space for NERR staff. Organizational Accountability Professionally represent the NERR and EOS Center/ SF State by adhering to professional work standards, image, attendance, and productivity. Represent the NERR on committees, work groups, and/or taskforce teams at the EOS Center, contributing to shared governance at the Romberg Tiburon Campus. Professional Behavior Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself and others in the office and field environment. Ensure the highest work ethics, legal compliance, quality standards, and accounting practices in achieving short- and long-term objectives. Other Duties as Assigned Some work on weekends and holidays will be required ; this position involves frequent automobile travel between the EOS Center, SF State and off-site locations, as well as occasional air travel. Outdoor work is occasionally required and may include work in tidal wetlands and on small boats. All MPPs may be directed upon occasion by the SF State president or other official to perform other duties that insure safety and security of university operations on both the Romberg Tiburon and Holloway campuses. Embody The Six Roles Of Leader Structure Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations; improve processes for efficiency and effectiveness, empower employees, and delegate work. Manage Talent: hire, coach, and develop employees; ensure a level of diversity that encourages every employee to contribute to their fullest potential. Inspire Performance: set clear goals, monitor performance, coach for results, recognize and address performance outcomes Build Teams: build trust and collaboration among direct reports, peers, campus stakeholders, and supervisors Use & Share Information: convey effective oral and written communication to large and small groups; steward of financial planning and fiscal management; apply policies, procedures, and campus protocols; adopt technology for improved performance; retain knowledge of applicable Collective Bargaining Agreements; project professional presence and nonverbal behavior Facilitate Change: encourage others to develop innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace. Embody The Core Competencies Bias toward collaboration and teamwork. Effective communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Facilitate Change: encourage others to develop innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace. Minimum Qualifications Education : Ph.D. or equivalent experience in science, science education, or science policy, with a marine, estuarine, coastal, or ecological focus. Experience : Experience conducting or leading interdisciplinary and applied estuarine science, science education, or coastal zone management programs. Experience in leadership roles, including collaborative work, diplomatic relations, strategic planning, grant management, and responsibility for budget oversight. Experience with supervision of interdisciplinary staff, including demonstrated experience with staff supervision and development, providing formal and informal feedback and mentorship to staff, and leading teams of motivated program managers. Demonstrated success with creating an inclusive working environment and recruiting staff, students, and partners from communities historically and currently marginalized from environmental science and policy careers. Demonstrated experience and success with grant writing. Experience working with the broad range of environmental science, justice, and policy interests around the San Francisco Estuary or similar locations. Knowledge : Knowledge of estuarine science, coastal zone management issues, and science translation, education, and public engagement with demonstrated foundational knowledge of the San Francisco Estuary from scientific, policy, planning, and involved organizations perspectives. Training or professional development on how to develop and support an inclusive and diverse workplace. Skills and/or Abilities : Ability to communicate clearly and effectively in a variety of situations and with diverse audiences. Ability to manage large grants, including a track record of successful grant awards and administration. Demonstrated ability to lead interdisciplinary work. Strong communication, organizational, and computer skills. Preferred Qualifications Experience : Experience in a leadership role working with and/or within universities or other large public organizations. Knowledge : K nowledge of ecological research, watershed or estuarine management, and science policy. Knowledge of local, regional, and national issues and strategies affecting coastal resources. Skill and/or Abilities : Significant ability to inspire and positively motivate both supervised staff and organizational partners. Demonstrated success in supporting an inclusive and diverse workplace. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,000 - $6,666 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Division of Information Technology & Institutional Planning (IT&IP) delivers innovative, strategic, and cost-effective technology services in collaboration with the campus community to advance the university's mission. These technology services are recognized as essential resources for furthering the university’s mission. IT&IP provides technology solutions, expert consultation, and leadership, resulting in numerous enhancements to the advancement of learning, knowledge, and the effectiveness of campus support services and business processes for the entire university. The Enterprise Applications department bears the responsibility of providing systems analysis, programming, reporting, technical support, consultation, and testing for the campus's enterprise-wide systems. These systems include PeopleSoft Systems (Campus Solutions, Human Resources, and Financials), the data warehouse reporting system, CRM systems, data integration tools, and other applications. The unit assists in and tracks testing protocols related to patches and upgrades supports the development of dashboards and data integrations, collaborates with departments, users, and subject matter experts to improve functionality and troubleshoot issues, administers user security, monitors technology projects and tasks, and coordinates resources to ensure the timely delivery of services and project completion. DUTIES AND RESPONSIBILITIES CRM Administration: Oversee the configuration, maintenance, and continuous improvement of the CRM system to align with the university's goals and objectives. Administer user accounts, security settings, and access controls, ensuring data integrity and privacy. Collaborate with cross-functional teams to gather CRM requirements and translate them into effective system solutions. Data Analysis and Reporting: Conduct in-depth data analysis to derive insights and trends related to student and academic performance, engagement, and outcomes. Develop and generate regular reports, dashboards, and ad-hoc analyses to support data-driven decision-making across campus departments. Identify opportunities for process improvements and data-driven initiatives. System Enhancements and Integration: Collaborate with IT developers to implement customizations, enhancements, and integrations that extend the CRM system's capabilities. Stay updated on CRM industry best practices and emerging technologies to recommend system upgrades and enhancements. Project Coordination: Assist in the planning, execution, and coordination of CRM-related projects, including system upgrades, migrations, and new feature implementations. Monitor project timelines, allocate resources, and ensure timely delivery of services. Support and Training: Provide technical support and training to end-users, ensuring they can effectively utilize CRM features and functionalities. Serve as a point of contact for troubleshooting and issue resolution, collaborating with IT support teams when necessary. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Knowledge: Higher Education Environment: Understanding of the higher education landscape, including admissions, student services, and academic processes. Data Management: Knowledge of data management principles, FERPA regulations, and data privacy requirements specific to higher education institutions. Student Lifecycle: Familiarity with the student lifecycle, from recruitment and admissions to student success and alumni relations. Skills : CRM Administration: Proficiency in configuring, maintaining, and optimizing CRM systems to support various departments and functions within the university. Data Analysis: Strong analytical skills to interpret student data, identify enrollment trends, and provide data-driven recommendations. Communication: Effective communication skills to collaborate with academic departments, admissions teams, and other stakeholders to gather requirements and provide CRM support. Project Management: Ability to manage CRM-related projects, including system upgrades, integrations, and customizations, while adhering to academic calendars. User Training: Skill in providing training and support to end-users, including faculty and staff, to ensure effective CRM utilization. Problem-Solving: Ability to troubleshoot CRM issues, identify solutions, and implement enhancements that align with higher education goals. Abilities: Student-Centric Focus: Commitment to enhancing the student experience through CRM systems, supporting recruitment efforts, student success initiatives, and alumni engagement. Adaptability: Ability to adapt to the changing needs of higher education institutions, evolving technology, and shifting enrollment dynamics. Collaboration: Strong teamwork and collaboration skills to work with academic departments, enrollment management teams, and other university units. Attention to Detail: Keen attention to detail to ensure data accuracy, compliance with regulations, and the seamless functioning of CRM systems. Strategic Thinking: Ability to think strategically and use CRM data to inform enrollment strategies, retention initiatives, and institutional improvements. Continuous Learning: Willingness to stay current with CRM technologies and higher education trends, seeking professional development opportunities as needed. Preferred Qualifications Experience administering Slate CRM Creativity, initiative, and excitement about the possibilities of CRMs Experience working in a higher-education environment Experience with documenting business processes and evaluating and designing associated technical/automation solutions Experience documenting end-user instructions for completing a given process using an automated application Knowledge and/or experience with CRM solutions Experience with creating flows and scripting systems and applications Experience researching, evaluating, and recommending automated methods to meet business requirements and/or address business problems Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,678 and maximum $11,547 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Jul 31 2024 Pacific Daylight Time Closing Date/Time:
Jul 14, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,000 - $6,666 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Division of Information Technology & Institutional Planning (IT&IP) delivers innovative, strategic, and cost-effective technology services in collaboration with the campus community to advance the university's mission. These technology services are recognized as essential resources for furthering the university’s mission. IT&IP provides technology solutions, expert consultation, and leadership, resulting in numerous enhancements to the advancement of learning, knowledge, and the effectiveness of campus support services and business processes for the entire university. The Enterprise Applications department bears the responsibility of providing systems analysis, programming, reporting, technical support, consultation, and testing for the campus's enterprise-wide systems. These systems include PeopleSoft Systems (Campus Solutions, Human Resources, and Financials), the data warehouse reporting system, CRM systems, data integration tools, and other applications. The unit assists in and tracks testing protocols related to patches and upgrades supports the development of dashboards and data integrations, collaborates with departments, users, and subject matter experts to improve functionality and troubleshoot issues, administers user security, monitors technology projects and tasks, and coordinates resources to ensure the timely delivery of services and project completion. DUTIES AND RESPONSIBILITIES CRM Administration: Oversee the configuration, maintenance, and continuous improvement of the CRM system to align with the university's goals and objectives. Administer user accounts, security settings, and access controls, ensuring data integrity and privacy. Collaborate with cross-functional teams to gather CRM requirements and translate them into effective system solutions. Data Analysis and Reporting: Conduct in-depth data analysis to derive insights and trends related to student and academic performance, engagement, and outcomes. Develop and generate regular reports, dashboards, and ad-hoc analyses to support data-driven decision-making across campus departments. Identify opportunities for process improvements and data-driven initiatives. System Enhancements and Integration: Collaborate with IT developers to implement customizations, enhancements, and integrations that extend the CRM system's capabilities. Stay updated on CRM industry best practices and emerging technologies to recommend system upgrades and enhancements. Project Coordination: Assist in the planning, execution, and coordination of CRM-related projects, including system upgrades, migrations, and new feature implementations. Monitor project timelines, allocate resources, and ensure timely delivery of services. Support and Training: Provide technical support and training to end-users, ensuring they can effectively utilize CRM features and functionalities. Serve as a point of contact for troubleshooting and issue resolution, collaborating with IT support teams when necessary. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Knowledge: Higher Education Environment: Understanding of the higher education landscape, including admissions, student services, and academic processes. Data Management: Knowledge of data management principles, FERPA regulations, and data privacy requirements specific to higher education institutions. Student Lifecycle: Familiarity with the student lifecycle, from recruitment and admissions to student success and alumni relations. Skills : CRM Administration: Proficiency in configuring, maintaining, and optimizing CRM systems to support various departments and functions within the university. Data Analysis: Strong analytical skills to interpret student data, identify enrollment trends, and provide data-driven recommendations. Communication: Effective communication skills to collaborate with academic departments, admissions teams, and other stakeholders to gather requirements and provide CRM support. Project Management: Ability to manage CRM-related projects, including system upgrades, integrations, and customizations, while adhering to academic calendars. User Training: Skill in providing training and support to end-users, including faculty and staff, to ensure effective CRM utilization. Problem-Solving: Ability to troubleshoot CRM issues, identify solutions, and implement enhancements that align with higher education goals. Abilities: Student-Centric Focus: Commitment to enhancing the student experience through CRM systems, supporting recruitment efforts, student success initiatives, and alumni engagement. Adaptability: Ability to adapt to the changing needs of higher education institutions, evolving technology, and shifting enrollment dynamics. Collaboration: Strong teamwork and collaboration skills to work with academic departments, enrollment management teams, and other university units. Attention to Detail: Keen attention to detail to ensure data accuracy, compliance with regulations, and the seamless functioning of CRM systems. Strategic Thinking: Ability to think strategically and use CRM data to inform enrollment strategies, retention initiatives, and institutional improvements. Continuous Learning: Willingness to stay current with CRM technologies and higher education trends, seeking professional development opportunities as needed. Preferred Qualifications Experience administering Slate CRM Creativity, initiative, and excitement about the possibilities of CRMs Experience working in a higher-education environment Experience with documenting business processes and evaluating and designing associated technical/automation solutions Experience documenting end-user instructions for completing a given process using an automated application Knowledge and/or experience with CRM solutions Experience with creating flows and scripting systems and applications Experience researching, evaluating, and recommending automated methods to meet business requirements and/or address business problems Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,678 and maximum $11,547 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Jul 31 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Opportunity EXAM NUMBER Y8073J FILING DATES: July 19, 2024, at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists in the administration of one of the smaller County hospitals in the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Leads the hospital's strategy to develop and implement EDIA initiatives, apply an equity lens to clinical operations, recruitment/hiring, professional development and training, and create a culture of collaboration to meet the organization's EDIA goals. Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Three (3) years of highly responsible administrative* or staff** experience: Two (2) years of which must have been at the level of Assistant Hospital Administrator II***, Staff Analyst, Health****, Supervising Administrative Assistant III***** or higher One year of the two years included experience in analyzing, evaluating, recommending and/or implementing program improvement initiatives in the areas of equity, inclusion, diversity, anti-racism, workforce, or community engagement. A Master's degree in Hospital Administration or a Master's degree in Business Administration from an accredited graduate school will be accepted for one year of the non-specialized experience. In order to receive credit for the Master’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email it to ORamirez@dhs.lacounty.gov within 7 calendar days from filing online. PHYSICAL CLASS II - Light:This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications: Graduation from an accredited college or university with a Master’s degree or higher in Public Policy, Social Science, Education, Public Administration, Hospital Administration, Business Administration, Ethnic Studies, Human Services, Political Science, Law, or a closely related field, if not used to meet the Specialty Requirements. In order to receive credit for the Master’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email it to ORamirez@dhs.lacounty.gov within 7 calendar days from filing online. Highly responsible administrative* or staff**experience beyond the specialty requirements at the level of Assistant Hospital Administrator II***, Staff Analyst, Health****, Supervising Administrative Assistant III***** or higher , analyzing, evaluating, recommending and/or implementing program improvement initiatives in the areas of equity, inclusion, diversity, anti-racism, workforce, or community engagement. SPECIAL REQUIREMENT INFORMATION: *Highly responsible administrative experience in the County of Los Angles is defined as: performs work in an administrative branch of an organizational unit. Work includes responsibility for the development of procedures and participation in policy formulation, analyzing and making recommendations for the solution of problems of an organization, budget, personnel, information services, programs, facilities planning, materials management, and/or general management. **Highly responsible staff capacity in the County of Los Angeles is defined as : staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter expert. *** Experience at the level of Assistant Hospital Administrator II in the County of Los Angeles is defined as : Assists in the administration of a hospital by managing and coordinating the supporting services for the patient care programs for 2 or more departments/units of a hospital. ****Experience at the level of Staff Analyst, Health in the County of Los Angeles is defined as: Researches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact. *****Experience at the level of Supervising Administrative Assistant III in the County of Los Angeles is defined as: Plans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a large department with 1000 or more employees having very complex programs. Out-Of-Class Experience: Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff’s review of applicants' qualifications. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Oramirez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection/Specialty Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) : The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT : Oscar Ramirez, Exam Analyst Telephone Number: (213) 288-7000 ORamirez@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 TELETYPE PHONE: (800) 899-4099 For detailed information, please click here
Jul 19, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Opportunity EXAM NUMBER Y8073J FILING DATES: July 19, 2024, at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists in the administration of one of the smaller County hospitals in the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Leads the hospital's strategy to develop and implement EDIA initiatives, apply an equity lens to clinical operations, recruitment/hiring, professional development and training, and create a culture of collaboration to meet the organization's EDIA goals. Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Three (3) years of highly responsible administrative* or staff** experience: Two (2) years of which must have been at the level of Assistant Hospital Administrator II***, Staff Analyst, Health****, Supervising Administrative Assistant III***** or higher One year of the two years included experience in analyzing, evaluating, recommending and/or implementing program improvement initiatives in the areas of equity, inclusion, diversity, anti-racism, workforce, or community engagement. A Master's degree in Hospital Administration or a Master's degree in Business Administration from an accredited graduate school will be accepted for one year of the non-specialized experience. In order to receive credit for the Master’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email it to ORamirez@dhs.lacounty.gov within 7 calendar days from filing online. PHYSICAL CLASS II - Light:This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications: Graduation from an accredited college or university with a Master’s degree or higher in Public Policy, Social Science, Education, Public Administration, Hospital Administration, Business Administration, Ethnic Studies, Human Services, Political Science, Law, or a closely related field, if not used to meet the Specialty Requirements. In order to receive credit for the Master’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email it to ORamirez@dhs.lacounty.gov within 7 calendar days from filing online. Highly responsible administrative* or staff**experience beyond the specialty requirements at the level of Assistant Hospital Administrator II***, Staff Analyst, Health****, Supervising Administrative Assistant III***** or higher , analyzing, evaluating, recommending and/or implementing program improvement initiatives in the areas of equity, inclusion, diversity, anti-racism, workforce, or community engagement. SPECIAL REQUIREMENT INFORMATION: *Highly responsible administrative experience in the County of Los Angles is defined as: performs work in an administrative branch of an organizational unit. Work includes responsibility for the development of procedures and participation in policy formulation, analyzing and making recommendations for the solution of problems of an organization, budget, personnel, information services, programs, facilities planning, materials management, and/or general management. **Highly responsible staff capacity in the County of Los Angeles is defined as : staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter expert. *** Experience at the level of Assistant Hospital Administrator II in the County of Los Angeles is defined as : Assists in the administration of a hospital by managing and coordinating the supporting services for the patient care programs for 2 or more departments/units of a hospital. ****Experience at the level of Staff Analyst, Health in the County of Los Angeles is defined as: Researches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact. *****Experience at the level of Supervising Administrative Assistant III in the County of Los Angeles is defined as: Plans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a large department with 1000 or more employees having very complex programs. Out-Of-Class Experience: Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff’s review of applicants' qualifications. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Oramirez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection/Specialty Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) : The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT : Oscar Ramirez, Exam Analyst Telephone Number: (213) 288-7000 ORamirez@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 TELETYPE PHONE: (800) 899-4099 For detailed information, please click here
Orange County Sanitation District, CA
Fountain Valley, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. This is a promotional opportunity for a Senior Information Technology Analyst (System Administrator). Under general direction, this position provides high level technical support internally and to departments with very complex computer systems and programs. This position will perform the more difficult and complex assignments, projects, analyses, and programs assigned requiring highly advanced and specialized knowledge of the concepts, practices, procedures, and policies of the assigned functions. This individual will design strategies and recommendations to improve computer hardware and software, network, backend server, and storage. Additional duties will include serving as project manager on assigned projects; analyzing information system needs; recommending solutions and appropriate technology to meet the District's needs; identifying training issues on assigned systems or applications; developing training manuals; and conducting related training sessions. Qualifications & Requirements Requirements: Bachelor’s degree from a college or university accredited by the U.S. Department of Education, with major coursework in computer science, information systems, or a related field.Four (4) years of work experience in information systems or network programming and analysis.Must possess a valid California Class C Driver’s License. Desired: Experience managing Microsoft environment, including Active Directory, DNS, DHCP, Group Policy, Server Operating System, and PowerShell scripting. Experience managing and supporting infrastructure as a service (IaaS) such as AWS and Azure, and software as a service (SaaS) such as Microsoft Entra ID and Exchange Online. Fluent in server virtualization (VMWare) including vCenter server, cluster, distributed switch, and PowerCLI. Advanced knowledge of Enterprise SAN Storage and Hyper Convergence Infrastructure (HCI). Experience supporting business continuity processes such as backup and replication. Experience using enterprise system monitoring tools. Proficiency with patch management system. Working knowledge of network design and protocol such as VLAN, ACL, routing protocols and Software Defined Networking (SDN). Thorough knowledge of cyber security, micro-segmentation, and firewall. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Thursday , August 1, 2024; 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $133,078.40 - $146,660.80/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various OC San sites; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements May be required to work extended hours, including nights, weekends, and holidays when necessary. Probationary Period: All OC San employees, except classifications considered “at-will”, are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve “at-will” and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San’s pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website . Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide . Employment is contingent upon successful completion of OC San’s pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Ten working days paid vacation after one year of service; eleven paid holidays and one floating holiday; sick leave; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. Closing Date/Time: 8/1/2024 5:00 PM Pacific
Jul 20, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. This is a promotional opportunity for a Senior Information Technology Analyst (System Administrator). Under general direction, this position provides high level technical support internally and to departments with very complex computer systems and programs. This position will perform the more difficult and complex assignments, projects, analyses, and programs assigned requiring highly advanced and specialized knowledge of the concepts, practices, procedures, and policies of the assigned functions. This individual will design strategies and recommendations to improve computer hardware and software, network, backend server, and storage. Additional duties will include serving as project manager on assigned projects; analyzing information system needs; recommending solutions and appropriate technology to meet the District's needs; identifying training issues on assigned systems or applications; developing training manuals; and conducting related training sessions. Qualifications & Requirements Requirements: Bachelor’s degree from a college or university accredited by the U.S. Department of Education, with major coursework in computer science, information systems, or a related field.Four (4) years of work experience in information systems or network programming and analysis.Must possess a valid California Class C Driver’s License. Desired: Experience managing Microsoft environment, including Active Directory, DNS, DHCP, Group Policy, Server Operating System, and PowerShell scripting. Experience managing and supporting infrastructure as a service (IaaS) such as AWS and Azure, and software as a service (SaaS) such as Microsoft Entra ID and Exchange Online. Fluent in server virtualization (VMWare) including vCenter server, cluster, distributed switch, and PowerCLI. Advanced knowledge of Enterprise SAN Storage and Hyper Convergence Infrastructure (HCI). Experience supporting business continuity processes such as backup and replication. Experience using enterprise system monitoring tools. Proficiency with patch management system. Working knowledge of network design and protocol such as VLAN, ACL, routing protocols and Software Defined Networking (SDN). Thorough knowledge of cyber security, micro-segmentation, and firewall. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Thursday , August 1, 2024; 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $133,078.40 - $146,660.80/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various OC San sites; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements May be required to work extended hours, including nights, weekends, and holidays when necessary. Probationary Period: All OC San employees, except classifications considered “at-will”, are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve “at-will” and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San’s pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website . Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide . Employment is contingent upon successful completion of OC San’s pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Ten working days paid vacation after one year of service; eleven paid holidays and one floating holiday; sick leave; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. Closing Date/Time: 8/1/2024 5:00 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Santa Clara City Library is a department of the City and has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. The Position: This is a paraprofessional supervisory position in the classified service. The Library Circulation Supervisor is the highest level in the paraprofessional class in the Library Department, providing supervision and management for the largest number of work unit staff in the department, as well as day to day library operation. The Circulation Unit is the first line of staff that meets the public, and customer service and satisfaction are essential. The Circulation Unit is responsible for customer accounts, cash handling, effective material circulation, distribution and shelving, resource sharing, and daily delivery to all library and city locations as needed. The incumbent manages the schedule of the team, maintains standards of strong customer service for the library system through well-developed circulation processes and procedures that emphasize access and equity, and is responsible for the overall supervision of the Circulation Unit, as well as the safe operation and maintenance of circulation technology, including automated materials handling sorters and self-check machines. This position involves coordinating staffing and service procedures with the branch libraries, library bookmobile, as well as working closely with Technology for equipment support as well as with multiple vendors. The Circulation Supervisor is a member of the Library Management Team, and often acts as supervisor-in-charge. Strong communication, management and leadership experience and executive practice in fostering positive working environment, ability to work independently and within a team, supportive personnel practices, troubleshooting, patience, and flexibility will be key characteristics of this individual. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: first review of applications will be on August 8, 2024, for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $97,590.36 - $124,456.20. This position will be filled at or near the minimum of the salary range. Minimum Qualifications MINIMUM QUALIFICATIONS: EDUCATION AND EXPERIENCE Minimum Education Requirements: Completion of 60 semester or 90 quarter units of academic level coursework at an accredited college or university Minimum Experience Requirements: Three (3) years of recent full-time paraprofessional library experience, two (2) years of which have been at the level of Senior Library Assistant for the Santa Clara City Library or equivalent; or Three (3) years of recent full-time paraprofessional library experience involving public contact and computerized circulation systems, including two (2) years of recent supervisory experience Acceptable Substitution: Completion of a two year Library Technology Associate of Arts degree may be substituted for one year of paraprofessional library experience. License/Certifications: Possession of an appropriate, valid California Class C driver's license is required at time of appointment and for the duration of employment. Other Requirements: Must be able to perform all the essential functions of the job assignment May be required to work evenings and weekends Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
Jul 12, 2024
Full Time
Description The Department: The Santa Clara City Library is a department of the City and has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. The Position: This is a paraprofessional supervisory position in the classified service. The Library Circulation Supervisor is the highest level in the paraprofessional class in the Library Department, providing supervision and management for the largest number of work unit staff in the department, as well as day to day library operation. The Circulation Unit is the first line of staff that meets the public, and customer service and satisfaction are essential. The Circulation Unit is responsible for customer accounts, cash handling, effective material circulation, distribution and shelving, resource sharing, and daily delivery to all library and city locations as needed. The incumbent manages the schedule of the team, maintains standards of strong customer service for the library system through well-developed circulation processes and procedures that emphasize access and equity, and is responsible for the overall supervision of the Circulation Unit, as well as the safe operation and maintenance of circulation technology, including automated materials handling sorters and self-check machines. This position involves coordinating staffing and service procedures with the branch libraries, library bookmobile, as well as working closely with Technology for equipment support as well as with multiple vendors. The Circulation Supervisor is a member of the Library Management Team, and often acts as supervisor-in-charge. Strong communication, management and leadership experience and executive practice in fostering positive working environment, ability to work independently and within a team, supportive personnel practices, troubleshooting, patience, and flexibility will be key characteristics of this individual. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: first review of applications will be on August 8, 2024, for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $97,590.36 - $124,456.20. This position will be filled at or near the minimum of the salary range. Minimum Qualifications MINIMUM QUALIFICATIONS: EDUCATION AND EXPERIENCE Minimum Education Requirements: Completion of 60 semester or 90 quarter units of academic level coursework at an accredited college or university Minimum Experience Requirements: Three (3) years of recent full-time paraprofessional library experience, two (2) years of which have been at the level of Senior Library Assistant for the Santa Clara City Library or equivalent; or Three (3) years of recent full-time paraprofessional library experience involving public contact and computerized circulation systems, including two (2) years of recent supervisory experience Acceptable Substitution: Completion of a two year Library Technology Associate of Arts degree may be substituted for one year of paraprofessional library experience. License/Certifications: Possession of an appropriate, valid California Class C driver's license is required at time of appointment and for the duration of employment. Other Requirements: Must be able to perform all the essential functions of the job assignment May be required to work evenings and weekends Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
City of Santa Clara, CA
Santa Clara, California, United States
Description This recruitment is open until filled. Applications will be reviewed on a bi-weekly basis. The first review of applications will be on February 19, 2024. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. DESCRIPTION: Silicon Valley Power, Maps & Records department has an excellent opportunity for the position of Engineering Aide (Electric). Job responsibilities include, prepares scaled and dimensioned plans based on sketches prepared by engineering estimating personnel, maintains records of as-builts and updates existing SVP maps and records utilizing ESRI-based GIS applications, Maintains master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, Performs computing and drafting operations in AutoCAD, involved in checking drawings of electric utility facilities, perform other duties as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $78,246.00 - $100,037.52. This position will be filled at or near the bottom of the salary range. Typical Duties Duties may include, but are not limited to, the following: Under general supervision: • Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment • Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities • Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD • Performs scaling and dimensioning to verify the accuracy of maps and plans • Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations • Draws and updates electrical schematic diagrams, panel wiring diagrams, substation layout drawings using AUTOCAD, and organizes associated documentation • Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel • Operates a computer and standard office plotting/copying equipment • Conducts records research including job files, property ownership, easement and right-of-way records • Maintains records of equipment databases, log books, and map inventories • Operates passenger vehicles requiring Class C driver's license • Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited junior college with an Associate of Arts degree or higher in engineering or its equivalent, including satisfactory completion of college level courses in writing, mathematics, engineering and related courses; and • One (1) year working with geographic information system (GIS) tools and systems or one (1) year working with computer-aided drafting (AUTOCAD). Desirable Qualifications: • One year (1) experience working with computer-aided drafting (AUTOCAD) and one year (1) experience working with geographic information system (GIS). • Completion of courses in GIS and AUTOCAD. Possible Substitutions: • Three (3) years of work experience performing mapping/drafting activities of electric utility facilities, involving the use of CAD and GIS systems and tools may substitute for the required education and experience. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS • Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements. • Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of : • General principles of algebra, geometry, trigonometry, and mechanical drawing • Principles and practices of engineering drafting and basic graphic design • Standard personal computer hardware and software, including word processing, spreadsheet, and database programs • Document control, retrieval, and filing systems Ability to : • Prepare neat and accurate drawings, diagrams, dimensions, representations, and schematics using GIS and CAD tools • Select and use appropriate drafting, and duplicating equipment and materials • Read, interpret and apply engineering terminology and symbols • Retrieve, file, and code drawings and diagrams and prepare brief reports • Maintain organized and complete records • Utilize ESRI Geographic Information Systems (GIS) • Utilize AutoDesk AutoCAD software applications • Communicate effectively, both orally and in writing • Understand and comprehend oral and written directions and instructions • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Establish and maintain effective working relationships with those contacted in the course of work, including the general public • Work in a team based environment and achieve common goals • Deal tactfully and courteously with others • Walk, sit, or stand for extended periods of time • Perform moderate physical labor including bending, stooping, crawling, climbing, and lifting as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. The first review of applications will be on February 19, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually)
Jul 14, 2024
Full Time
Description This recruitment is open until filled. Applications will be reviewed on a bi-weekly basis. The first review of applications will be on February 19, 2024. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. DESCRIPTION: Silicon Valley Power, Maps & Records department has an excellent opportunity for the position of Engineering Aide (Electric). Job responsibilities include, prepares scaled and dimensioned plans based on sketches prepared by engineering estimating personnel, maintains records of as-builts and updates existing SVP maps and records utilizing ESRI-based GIS applications, Maintains master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, Performs computing and drafting operations in AutoCAD, involved in checking drawings of electric utility facilities, perform other duties as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $78,246.00 - $100,037.52. This position will be filled at or near the bottom of the salary range. Typical Duties Duties may include, but are not limited to, the following: Under general supervision: • Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment • Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities • Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD • Performs scaling and dimensioning to verify the accuracy of maps and plans • Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations • Draws and updates electrical schematic diagrams, panel wiring diagrams, substation layout drawings using AUTOCAD, and organizes associated documentation • Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel • Operates a computer and standard office plotting/copying equipment • Conducts records research including job files, property ownership, easement and right-of-way records • Maintains records of equipment databases, log books, and map inventories • Operates passenger vehicles requiring Class C driver's license • Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited junior college with an Associate of Arts degree or higher in engineering or its equivalent, including satisfactory completion of college level courses in writing, mathematics, engineering and related courses; and • One (1) year working with geographic information system (GIS) tools and systems or one (1) year working with computer-aided drafting (AUTOCAD). Desirable Qualifications: • One year (1) experience working with computer-aided drafting (AUTOCAD) and one year (1) experience working with geographic information system (GIS). • Completion of courses in GIS and AUTOCAD. Possible Substitutions: • Three (3) years of work experience performing mapping/drafting activities of electric utility facilities, involving the use of CAD and GIS systems and tools may substitute for the required education and experience. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS • Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements. • Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of : • General principles of algebra, geometry, trigonometry, and mechanical drawing • Principles and practices of engineering drafting and basic graphic design • Standard personal computer hardware and software, including word processing, spreadsheet, and database programs • Document control, retrieval, and filing systems Ability to : • Prepare neat and accurate drawings, diagrams, dimensions, representations, and schematics using GIS and CAD tools • Select and use appropriate drafting, and duplicating equipment and materials • Read, interpret and apply engineering terminology and symbols • Retrieve, file, and code drawings and diagrams and prepare brief reports • Maintain organized and complete records • Utilize ESRI Geographic Information Systems (GIS) • Utilize AutoDesk AutoCAD software applications • Communicate effectively, both orally and in writing • Understand and comprehend oral and written directions and instructions • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Establish and maintain effective working relationships with those contacted in the course of work, including the general public • Work in a team based environment and achieve common goals • Deal tactfully and courteously with others • Walk, sit, or stand for extended periods of time • Perform moderate physical labor including bending, stooping, crawling, climbing, and lifting as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. The first review of applications will be on February 19, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually)
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Community Development Department is comprised of three divisions: Planning, Building, and Housing and Community Services. In general, the Department guides the ongoing physical development of the community, to ensure that construction conforms to the standards of the City and State. Within the Department, the Housing and Community Services Division provides strategic leadership for the City’s housing program and facilitates the development and preservation of affordable housing and the delivery of community services for lower income residents. The Housing and Community Services Division is staffed by nine (9) full-time positions. Specific activities within the Division include administration of the City’s inclusionary housing program for rental and ownership units, loans for new affordable housing development and rehabilitation, the long-term compliance of the City’s affordable housing portfolio, and management of the City’s Redevelopment legacy assets. The Division also administers the City’s federal Community Development Block Grant (CDBG) and HOME Investment Partnerships Act Program (HOME) entitlement grant programs. These grants are used to promote affordable housing, rehabilitate substandard housing, facilitate neighborhood improvements, remove barriers to persons with disabilities, prevent homelessness and reduce its impacts, and to fund public services for low- and moderate-income residents. For more information about the Community Development Department, please visit the department website . The Position: The Staff Analyst II will be essential in administering and monitoring compliance of the City's Affordable Housing Programs. This position ensures that multifamily housing projects comply with local, state, and federal regulations. The Staff Analyst II will review, interpret, and apply these regulations, as well as the City’s affordable housing agreements. Responsibilities include overseeing compliance for the affordable rental portfolio, monitoring both existing and new inclusionary units, collaborating with developers on initial marketing and lease-ups, and assisting with complex issues related to rental compliance and reporting requirements. Additionally, the Staff Analyst II will report directly to the Housing Development Officer and provide administrative and clerical support. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of Monday, July 29, 2024, at 4:00 PM. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $112,789.80 - $144,297.36. This position will be filled at or near the minimum of the salary range. Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited college or university with a Bachelor's Degree in Urban Planning, Public Administration, Business Administration, Finance, or a related area; AND • Six (6) months of experience performing analytical work. Acceptable Substitution: A Master's Degree from an accredited college or university in one of the above fields may be substituted for the six (6) months required analytical experience. LICENSES/CERTIFICATIONS Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS Must be able to perform all of the essential functions of the job assignment. Incumbents of this classification may be required to occasionally work overtime and odd and unusual hours. Follow this link to view the entire Class Specification , which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 7/29/2024 4:00 PM Pacific
Jul 06, 2024
Full Time
Description The Department: The Community Development Department is comprised of three divisions: Planning, Building, and Housing and Community Services. In general, the Department guides the ongoing physical development of the community, to ensure that construction conforms to the standards of the City and State. Within the Department, the Housing and Community Services Division provides strategic leadership for the City’s housing program and facilitates the development and preservation of affordable housing and the delivery of community services for lower income residents. The Housing and Community Services Division is staffed by nine (9) full-time positions. Specific activities within the Division include administration of the City’s inclusionary housing program for rental and ownership units, loans for new affordable housing development and rehabilitation, the long-term compliance of the City’s affordable housing portfolio, and management of the City’s Redevelopment legacy assets. The Division also administers the City’s federal Community Development Block Grant (CDBG) and HOME Investment Partnerships Act Program (HOME) entitlement grant programs. These grants are used to promote affordable housing, rehabilitate substandard housing, facilitate neighborhood improvements, remove barriers to persons with disabilities, prevent homelessness and reduce its impacts, and to fund public services for low- and moderate-income residents. For more information about the Community Development Department, please visit the department website . The Position: The Staff Analyst II will be essential in administering and monitoring compliance of the City's Affordable Housing Programs. This position ensures that multifamily housing projects comply with local, state, and federal regulations. The Staff Analyst II will review, interpret, and apply these regulations, as well as the City’s affordable housing agreements. Responsibilities include overseeing compliance for the affordable rental portfolio, monitoring both existing and new inclusionary units, collaborating with developers on initial marketing and lease-ups, and assisting with complex issues related to rental compliance and reporting requirements. Additionally, the Staff Analyst II will report directly to the Housing Development Officer and provide administrative and clerical support. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of Monday, July 29, 2024, at 4:00 PM. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $112,789.80 - $144,297.36. This position will be filled at or near the minimum of the salary range. Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited college or university with a Bachelor's Degree in Urban Planning, Public Administration, Business Administration, Finance, or a related area; AND • Six (6) months of experience performing analytical work. Acceptable Substitution: A Master's Degree from an accredited college or university in one of the above fields may be substituted for the six (6) months required analytical experience. LICENSES/CERTIFICATIONS Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS Must be able to perform all of the essential functions of the job assignment. Incumbents of this classification may be required to occasionally work overtime and odd and unusual hours. Follow this link to view the entire Class Specification , which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 7/29/2024 4:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information ORIGINAL POSTING DATE: 03/10/2015 - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y-4629-D TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers, county jail health services, four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. Essential Job Functions Oversight and coordination of operations with various divisions of Department of Health Services including Health Information Management, Radiology, Laboratory and pharmacy. Provides supervision and direction of non professional staff in the completion of tasks contract monitoring, invoice validation, privacy office and approval and other administrative functions. Conducts program planning and development and establishes goals and objectives for program, including defining quality standards and developing work plans for meeting program deliverables. Plans, organizes and directs the work of administrative staff. Manages the development, administration, monitoring and evaluation of all contractual agreements for program including the preparation of guidelines, standards, and work plans to ensure compliance with contractual requirements. Manages the development, administration and coordination of the project budget and recommends the allocation of project funds. Manages and assures completion of program reporting requirements, including implementation of progress reports, expenditure reports, quality assessment, and utilization monitoring. Responsible for the development of performance measures and the design and implementation of monitoring systems, quality assurance and project evaluation activities, including measurement of patient outcomes, cost effectiveness and health system impact. Manages the development of program policies and procedures and ensures system-wide training, implementation and monitoring. Manages the development, design and implementation of evaluation activities to monitor program outcomes, compliance, cost effectiveness and system impact. Oversees the analysis of program data and development of program reports including findings, conclusions and recommendations. Serves as a liaison to funding agencies and directs and coordinates responses to inquiries, mandates, audits and requests for information. Represents the Department on programmatic service issues before municipal, state, federal and private agencies and other stakeholders. Identifies and resolves technical and programmatic issues involving stakeholders. Oversees the preparation of Board letters and reports and other correspondence and documents on issues related to program. Advises executive and senior managers on critical issues related to program implementation and progress and provides recommendations to solve problems. Performs special assignments and projects as directed. Requirements SELECTION REQUIREMENTS: Four (4) years of progressively responsible experience in a staff* capacity analyzing, evaluating, coordinating and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one (1) year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health**, Assistant Hospital Administrator IV*** or higher. License: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS Master's degree from an accredited**** institution in Business, Public Health, Public Health Administration or a closely related field of study. Additional Information Special Requirement Information: *Staff capacity in the County of Los Angeles is defined as: Assisting management by performing research and making recommendations on use of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing departmental objectives. **Experience at the level of Senior Staff Analyst is defined as supervises a team of analysts providing technical and consultative service to management in major health service areas. ***Experience at the level of Assistant Hospital Administrator IV is defined as assists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. Note : In order to receive credit for any college course work, or any type of college degree, such as a Master's degree, or higher, you must include a legible photocopy of the official transcripts or degree from the accredited institution which shows the area of specialization, at the time of filing or within 15 calendar days of filing online. EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information and desirable qualifications, weighted at 100%. Candidates must achieve a passing score of 70% or above in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT: Any VACANCY INFORMATION: The current vacancy is located within the Department of Health Services - Health Services Administration. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned . If your application is incomplete, it will be rejected. NOTE : If you are unable to attach required documents, you must e-mail the documents to the exam analyst, within 15 calendar days of filing online. Please include the exam number and the exam title. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add oramirez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Los Angeles County public libraries have reopened with limited access hours and may require prior reservation to use their computers. Refer to their website for more information: https://lacountylibrary.org/reopening . NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Oscar Ramirez, Exam Analyst (213) 288-7000 oramirez@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information ORIGINAL POSTING DATE: 03/10/2015 - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y-4629-D TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers, county jail health services, four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. Essential Job Functions Oversight and coordination of operations with various divisions of Department of Health Services including Health Information Management, Radiology, Laboratory and pharmacy. Provides supervision and direction of non professional staff in the completion of tasks contract monitoring, invoice validation, privacy office and approval and other administrative functions. Conducts program planning and development and establishes goals and objectives for program, including defining quality standards and developing work plans for meeting program deliverables. Plans, organizes and directs the work of administrative staff. Manages the development, administration, monitoring and evaluation of all contractual agreements for program including the preparation of guidelines, standards, and work plans to ensure compliance with contractual requirements. Manages the development, administration and coordination of the project budget and recommends the allocation of project funds. Manages and assures completion of program reporting requirements, including implementation of progress reports, expenditure reports, quality assessment, and utilization monitoring. Responsible for the development of performance measures and the design and implementation of monitoring systems, quality assurance and project evaluation activities, including measurement of patient outcomes, cost effectiveness and health system impact. Manages the development of program policies and procedures and ensures system-wide training, implementation and monitoring. Manages the development, design and implementation of evaluation activities to monitor program outcomes, compliance, cost effectiveness and system impact. Oversees the analysis of program data and development of program reports including findings, conclusions and recommendations. Serves as a liaison to funding agencies and directs and coordinates responses to inquiries, mandates, audits and requests for information. Represents the Department on programmatic service issues before municipal, state, federal and private agencies and other stakeholders. Identifies and resolves technical and programmatic issues involving stakeholders. Oversees the preparation of Board letters and reports and other correspondence and documents on issues related to program. Advises executive and senior managers on critical issues related to program implementation and progress and provides recommendations to solve problems. Performs special assignments and projects as directed. Requirements SELECTION REQUIREMENTS: Four (4) years of progressively responsible experience in a staff* capacity analyzing, evaluating, coordinating and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one (1) year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health**, Assistant Hospital Administrator IV*** or higher. License: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS Master's degree from an accredited**** institution in Business, Public Health, Public Health Administration or a closely related field of study. Additional Information Special Requirement Information: *Staff capacity in the County of Los Angeles is defined as: Assisting management by performing research and making recommendations on use of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing departmental objectives. **Experience at the level of Senior Staff Analyst is defined as supervises a team of analysts providing technical and consultative service to management in major health service areas. ***Experience at the level of Assistant Hospital Administrator IV is defined as assists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. Note : In order to receive credit for any college course work, or any type of college degree, such as a Master's degree, or higher, you must include a legible photocopy of the official transcripts or degree from the accredited institution which shows the area of specialization, at the time of filing or within 15 calendar days of filing online. EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information and desirable qualifications, weighted at 100%. Candidates must achieve a passing score of 70% or above in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT: Any VACANCY INFORMATION: The current vacancy is located within the Department of Health Services - Health Services Administration. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned . If your application is incomplete, it will be rejected. NOTE : If you are unable to attach required documents, you must e-mail the documents to the exam analyst, within 15 calendar days of filing online. Please include the exam number and the exam title. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add oramirez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Los Angeles County public libraries have reopened with limited access hours and may require prior reservation to use their computers. Refer to their website for more information: https://lacountylibrary.org/reopening . NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Oscar Ramirez, Exam Analyst (213) 288-7000 oramirez@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Vice Chancellor, Federal Relations . The CSU Chancellor's Office is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. This position is located in Washington, D.C. Salary The anticipated salary hiring range is up to $17,789 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Assistant Vice Chancellor, Federal Relations to be the chief strategist and lead advocate representing the interests of the California State University system before the executive and legislative branches of federal government. Under the general direction of the Vice Chancellor for External Relations and Communications, the AVC Federal Relations works with the Board of Trustees, Chancellor, and senior leadership across the university to develop federal legislative priorities and seek federal appropriations. Federal Relations teams with legislative liaisons from the 23 CSU universities to advance the CSU’s collective priorities and promote the value of investment in higher education. The AVC, Federal Relations serves as a thought leader and strategic partner with higher education associations and other higher education systems and universities. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Assistant Vice Chancellor, Federal Relations will: -Lead the Office of Federal Relations by fostering a culture of service and developing a team that is trusted, respected, and committed to continuous improvement. Manage the department budget and operational functions. -Participate regularly in External Relations and Communications Division Senior Staff meetings; periodically attend and report at Board of Trustees meetings, Chancellor’s Senior Leadership Council meetings, and Chancellor’s Executive Council meetings - bringing forward emerging federal issues, making recommendations, and identifying national interest in CSU priorities and achievements. -Guide the process for formulating a systemwide federal agenda in consultation with Chancellor’s Office and campus leadership with the objective of an articulated list of priorities for proactive pursuit in Washington. -Build a strategy for implementing the CSU federal agenda, through a range of activities that integrates with all areas of expertise and responsibility across the External Relations and Communications Division. -Plan and implement the annual systemwide advocacy event to discuss key federal funding priorities and educate lawmakers about the quality of CSU academic programs, the caliber of CSU student scholars, and the achievements of our stellar faculty. -Develop CSU federal legislative recommendations, regulatory responses, and impact statements. -Review and analyze current legislation and regulations that affect higher education. -Build relationships with key leadership at the Department of Education and other federal agencies. -Meet with appropriate Congressional and Executive branch elected leaders and staff to discuss CSU priorities, issues and concerns. -Responds to inquiries (both from within the CSU and from external sources) about the CSU and its positions of matters of federal import. -Support campuses in seeking appropriations under special designations such as Hispanic Serving Institutions and Asian, Native American and Pacific Islander Serving Institutions and in pursuit of agency grants. -Initiate and maintain contact with representations of other related interest groups and entities regarding issues relevant to CSU concerns. -Support the elevation of exposure and reputation of the Chancellor, Presidents, and the CSU on a national stage. Qualifications This position requires: -Bachelor’s degree required. Graduate degree preferred. -A very strong background in relevant public policy advocacy is required. Experience should include at least 5 years of working directly on California and/or federal public policy matters or federal government systems (legislative and/or executive branches.) -A demonstrated knowledge of legislative, budget and appropriations processes and analysis at the federal level is required to assist with advancing the CSU’s federal agenda. -Past success in managing individuals and teams effectively is required to provide leadership, mentoring and oversight for entire office. -Excellent written and oral communication skills are an essential component of being an effective advocate for the CSU. -The ability to deal with politically sensitive issues and maintain strict confidence is required. -Knowledge of computer research programs and network information services is important for all OFR employees. -The ability to initiate contact with and respond to relevant media, in coordination with the Chancellor’s Office, will assist the CSU in its branding efforts and in assuring accurate portrayal of the system in the press. -Ability to work independently and take initiative on matters of greatest importance to the CSU through consultation with the Chancellor’s Office. -Understanding that those that they work with are on Pacific Time and that unusual working hours are required. Application Period Priority consideration will be given to candidates who apply by July 19, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. However, this position is based in Washington, D.C. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 14 2024 Eastern Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Vice Chancellor, Federal Relations . The CSU Chancellor's Office is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. This position is located in Washington, D.C. Salary The anticipated salary hiring range is up to $17,789 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Assistant Vice Chancellor, Federal Relations to be the chief strategist and lead advocate representing the interests of the California State University system before the executive and legislative branches of federal government. Under the general direction of the Vice Chancellor for External Relations and Communications, the AVC Federal Relations works with the Board of Trustees, Chancellor, and senior leadership across the university to develop federal legislative priorities and seek federal appropriations. Federal Relations teams with legislative liaisons from the 23 CSU universities to advance the CSU’s collective priorities and promote the value of investment in higher education. The AVC, Federal Relations serves as a thought leader and strategic partner with higher education associations and other higher education systems and universities. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Assistant Vice Chancellor, Federal Relations will: -Lead the Office of Federal Relations by fostering a culture of service and developing a team that is trusted, respected, and committed to continuous improvement. Manage the department budget and operational functions. -Participate regularly in External Relations and Communications Division Senior Staff meetings; periodically attend and report at Board of Trustees meetings, Chancellor’s Senior Leadership Council meetings, and Chancellor’s Executive Council meetings - bringing forward emerging federal issues, making recommendations, and identifying national interest in CSU priorities and achievements. -Guide the process for formulating a systemwide federal agenda in consultation with Chancellor’s Office and campus leadership with the objective of an articulated list of priorities for proactive pursuit in Washington. -Build a strategy for implementing the CSU federal agenda, through a range of activities that integrates with all areas of expertise and responsibility across the External Relations and Communications Division. -Plan and implement the annual systemwide advocacy event to discuss key federal funding priorities and educate lawmakers about the quality of CSU academic programs, the caliber of CSU student scholars, and the achievements of our stellar faculty. -Develop CSU federal legislative recommendations, regulatory responses, and impact statements. -Review and analyze current legislation and regulations that affect higher education. -Build relationships with key leadership at the Department of Education and other federal agencies. -Meet with appropriate Congressional and Executive branch elected leaders and staff to discuss CSU priorities, issues and concerns. -Responds to inquiries (both from within the CSU and from external sources) about the CSU and its positions of matters of federal import. -Support campuses in seeking appropriations under special designations such as Hispanic Serving Institutions and Asian, Native American and Pacific Islander Serving Institutions and in pursuit of agency grants. -Initiate and maintain contact with representations of other related interest groups and entities regarding issues relevant to CSU concerns. -Support the elevation of exposure and reputation of the Chancellor, Presidents, and the CSU on a national stage. Qualifications This position requires: -Bachelor’s degree required. Graduate degree preferred. -A very strong background in relevant public policy advocacy is required. Experience should include at least 5 years of working directly on California and/or federal public policy matters or federal government systems (legislative and/or executive branches.) -A demonstrated knowledge of legislative, budget and appropriations processes and analysis at the federal level is required to assist with advancing the CSU’s federal agenda. -Past success in managing individuals and teams effectively is required to provide leadership, mentoring and oversight for entire office. -Excellent written and oral communication skills are an essential component of being an effective advocate for the CSU. -The ability to deal with politically sensitive issues and maintain strict confidence is required. -Knowledge of computer research programs and network information services is important for all OFR employees. -The ability to initiate contact with and respond to relevant media, in coordination with the Chancellor’s Office, will assist the CSU in its branding efforts and in assuring accurate portrayal of the system in the press. -Ability to work independently and take initiative on matters of greatest importance to the CSU through consultation with the Chancellor’s Office. -Understanding that those that they work with are on Pacific Time and that unusual working hours are required. Application Period Priority consideration will be given to candidates who apply by July 19, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. However, this position is based in Washington, D.C. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 14 2024 Eastern Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Academic Office Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Clinical Lab Sciences Program Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule For the first 3 months: Work Schedule is in person, Monday to Friday 8 a.m. to 5 p.m. Afterward, a hybrid schedule working from home twice per week. The WFH days to be agreed upon between the new hire and manager. Anticipated Hiring Range $5,208.00 - $5,417.00 per month ($62,496.00 - $65,004.00 annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist is a broad classification with four position skill levels. It is designed for positions covering a wide range of general and/or specialized administrative responsibilities in support of a program and or organizational unit. Most of the work is administrative and analytical in nature with duties covering operational, policy and program research, analysis, reporting, and evaluation for the effective development and administration of programs or improvements to operational policies and procedures. Incumbents may also provide program administration or leadership. Responsibilities may include overseeing day-to-day administrative operations and providing lead work direction to others. Position Information Performing Administrative Duties for CLS Director Handling and arrange the schedule and faculty workloads for special sessions throughout the semesters. Assisting with budget management, tracking revenue & expenses, processing invoices, check requests, Honorariums, and expense reports - Timely completion and submission of the Online Scheduling Building (OSB) for Fall, Spring, & Summer sessions. Maintaining financial records for General fund, Trust Funds from both University and CPaGE Offices. Processing Hiring Documents and ETRAC transactions for CLS, including Lecturers and Student Assistants. Leverage the course scheduling system (CS) to actively monitor and facilitate effective communication regarding the department's class schedule for each academic term, ensuring that all students are informed and up to date. Generate and review audit reports to ensure accuracy and completeness of the published course schedules. Coordinating department-hosted events such as Faculty Panel Interviews, Student Selection, Advising Group Sessions, Graduation Day, SFSU accreditation visits, and Orientation Day etc. Managing catering services for advisory committee meetings, student selection day lunches, and graduation reception. Assisting with applicant files and summarizing applicant outcomes for each class. Helping with CastleBranch documentation for clinical courses to ensure that HIPAA compliance is maintained in the interactions between the department and hospitals or reference labs. Communicating with prospective internship & reentry students and advising current CLS students under the supervision of the Director. Providing General Office Management and Administrative Support for CLS Program Managing office procedures for filing/archiving hard and soft copy documents, including student files and special project documents. Leading coordination and logistics for the office, including monitoring office machines and troubleshooting equipment issues. Oversee the ordering and inventory management process for supplies required in laboratories, classrooms, and the office space, ensuring appropriate stock levels are maintained. Prepare and submit DocuSign/ TAR approval requests and purchase order requisitions for necessary acquisitions. Attending Campus, CHSS, and AOC meetings to stay informed about SFSU Policy and Procedure changes. Hiring, training, and supervising Student Assistants. Assisting CLS Faculty with Travel Documentation and payroll distribution. Maintaining departmental whiteboard calendar for faculty and staff. Scheduling repairs or requests for Information Technology and Operation Facilities, Handling mail distribution, filing, and copying as needed. Minute-taking at Advisory committee meetings. Preparation of promotional material for the website, brochures, stationary, and business cards. Present the department with tasks related to affiliated laboratory network representatives, laboratory representatives (not within affiliated network). Keep a record of communication with prospective applicants, past alumni, and California Department of Health representatives for NAACLS accreditation purposes. Contracted vendors representing service agreements for laboratory and office equipment, supplies, and services. Maintain and update the department's website by incorporating new information such as upcoming events, departmental changes, profiles of new faculty members, and other relevant content. Address and resolve requests or inquiries received from faculty members within the department, ensuring prompt and efficient resolution of any issues they may encounter. Facilitate communication with various campus departments regarding transferred funds that have not been received, and work to resolve any challenges or delays in the transfer process. Disseminate email communications to all faculty members, students, and other relevant stakeholders within the department, keeping them informed about important announcements, updates, or developments. Regularly communicate and coordinate with the Department Director & Chair, providing updates on the aforementioned processes, seeking guidance or approval when necessary, and ensuring seamless collaboration and efficient workflow. Ensure that the office environment is well-maintained, clean, and professional, creating a conducive atmosphere for productivity and a positive representation of the department. Other duties as assigned. Minimum Qualifications Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Experience working in an office or academic environment of at least 2 years. Highly organized and able to multitask and manage priorities. Possess a high level of interpersonal skills and professionalism. Sensitivity to working in a multicultural setting is imperative. Environmental/Physical/Special Must be able to sit, stand and move about the department freely. Ability to lift and carry textbooks and office supplies either in hand or by use of carts. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Academic Office Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Clinical Lab Sciences Program Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule For the first 3 months: Work Schedule is in person, Monday to Friday 8 a.m. to 5 p.m. Afterward, a hybrid schedule working from home twice per week. The WFH days to be agreed upon between the new hire and manager. Anticipated Hiring Range $5,208.00 - $5,417.00 per month ($62,496.00 - $65,004.00 annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist is a broad classification with four position skill levels. It is designed for positions covering a wide range of general and/or specialized administrative responsibilities in support of a program and or organizational unit. Most of the work is administrative and analytical in nature with duties covering operational, policy and program research, analysis, reporting, and evaluation for the effective development and administration of programs or improvements to operational policies and procedures. Incumbents may also provide program administration or leadership. Responsibilities may include overseeing day-to-day administrative operations and providing lead work direction to others. Position Information Performing Administrative Duties for CLS Director Handling and arrange the schedule and faculty workloads for special sessions throughout the semesters. Assisting with budget management, tracking revenue & expenses, processing invoices, check requests, Honorariums, and expense reports - Timely completion and submission of the Online Scheduling Building (OSB) for Fall, Spring, & Summer sessions. Maintaining financial records for General fund, Trust Funds from both University and CPaGE Offices. Processing Hiring Documents and ETRAC transactions for CLS, including Lecturers and Student Assistants. Leverage the course scheduling system (CS) to actively monitor and facilitate effective communication regarding the department's class schedule for each academic term, ensuring that all students are informed and up to date. Generate and review audit reports to ensure accuracy and completeness of the published course schedules. Coordinating department-hosted events such as Faculty Panel Interviews, Student Selection, Advising Group Sessions, Graduation Day, SFSU accreditation visits, and Orientation Day etc. Managing catering services for advisory committee meetings, student selection day lunches, and graduation reception. Assisting with applicant files and summarizing applicant outcomes for each class. Helping with CastleBranch documentation for clinical courses to ensure that HIPAA compliance is maintained in the interactions between the department and hospitals or reference labs. Communicating with prospective internship & reentry students and advising current CLS students under the supervision of the Director. Providing General Office Management and Administrative Support for CLS Program Managing office procedures for filing/archiving hard and soft copy documents, including student files and special project documents. Leading coordination and logistics for the office, including monitoring office machines and troubleshooting equipment issues. Oversee the ordering and inventory management process for supplies required in laboratories, classrooms, and the office space, ensuring appropriate stock levels are maintained. Prepare and submit DocuSign/ TAR approval requests and purchase order requisitions for necessary acquisitions. Attending Campus, CHSS, and AOC meetings to stay informed about SFSU Policy and Procedure changes. Hiring, training, and supervising Student Assistants. Assisting CLS Faculty with Travel Documentation and payroll distribution. Maintaining departmental whiteboard calendar for faculty and staff. Scheduling repairs or requests for Information Technology and Operation Facilities, Handling mail distribution, filing, and copying as needed. Minute-taking at Advisory committee meetings. Preparation of promotional material for the website, brochures, stationary, and business cards. Present the department with tasks related to affiliated laboratory network representatives, laboratory representatives (not within affiliated network). Keep a record of communication with prospective applicants, past alumni, and California Department of Health representatives for NAACLS accreditation purposes. Contracted vendors representing service agreements for laboratory and office equipment, supplies, and services. Maintain and update the department's website by incorporating new information such as upcoming events, departmental changes, profiles of new faculty members, and other relevant content. Address and resolve requests or inquiries received from faculty members within the department, ensuring prompt and efficient resolution of any issues they may encounter. Facilitate communication with various campus departments regarding transferred funds that have not been received, and work to resolve any challenges or delays in the transfer process. Disseminate email communications to all faculty members, students, and other relevant stakeholders within the department, keeping them informed about important announcements, updates, or developments. Regularly communicate and coordinate with the Department Director & Chair, providing updates on the aforementioned processes, seeking guidance or approval when necessary, and ensuring seamless collaboration and efficient workflow. Ensure that the office environment is well-maintained, clean, and professional, creating a conducive atmosphere for productivity and a positive representation of the department. Other duties as assigned. Minimum Qualifications Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Experience working in an office or academic environment of at least 2 years. Highly organized and able to multitask and manage priorities. Possess a high level of interpersonal skills and professionalism. Sensitivity to working in a multicultural setting is imperative. Environmental/Physical/Special Must be able to sit, stand and move about the department freely. Ability to lift and carry textbooks and office supplies either in hand or by use of carts. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Information Technology Consultant - Career Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,488 - $6,730* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 7, 2024 Recruitment Status: Extended to July 20, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Operations Support and Innovation (OSI), the OSI Analyst- Operations Support, provides application security for all OSI supported applications, configuration, data analysis, troubleshooting, testing, data maintenance, project management support and implementation. They collaborate closely with colleagues in the OSI department, the Information Technology Office, and other campus departments to resolve system issues, establish operating procedures, and distribute information. Additionally, the OSI Analyst will work with or under the guidance of Lead OSI Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Develop and Maintain Application Security Initiate and maintain record of systems access for all Finance and HR applications including but not limited to CFS, CMS, Employee Resource, Cashnet, BankMobile, Payment Works, Concur Travel and Finance Data Warehous. Troubleshoots security/access related issues. Coordinate with campus IT security administrator to ensure Finance and HR application access is executed appropriately. Conduct quarterly and annual audits for all finance and HR applications. Assit Finance leadership with any security audit reviews and responses. Consult Finance and HR leadership to identify appropriate system access for staff; test, assign and modify roles as needed; ensure appropriate segregation of duties is upheld. Develop functional roles and permission lists for functional staff as necessary. Build, implement and maintain roles and associated permission lists in HR and financial applications. Finance, HR and Student Financials Application Maintenance and Support Create and Update chartfields in applicable systems (eg CFS, Student Financials, etc.) Ensure chartfields created in CFS are updated real-time in the OASIS and CMS Employee Resources. Integration Broker support and troubleshooting. Coordinating with IT for any IB testing. Assist with testing and coordination of Finance, Student Financials and HR application upgrades and Patches. Addresses common problems of limited scope and refers complex problems to senior level analysts in the department. Monitor and manage the department email folder. Take appropriate action and provide basic troubleshooting to the OSI customers. Escalate communications to other team members when necessary. Documentation and Training Assist the change management process for new projects by working with functional units. Develop documentation required for application maintenance, including but not limited to training documentation, process maps, business process guides, etc. Deliver application trainings to the department end users. Assist in developing online training material (for example, within the SumTotal application, videos, etc) Business Process Analysis and Process Improvement Tools Consults with end-users to understand business processes (business process mapping) identify gaps, define business problems, analyze data, and collaborate on possible solutions. Utilize collaborative work management tools like Smartsheet, vizio, lucidcharts, etc for business process improvements Develop and collaborate with IT on rolling out OnBase forms. Develop and collaborate with IT on rolling out new Adobe Sign forms. Operations Support and Innovation Engagement Participates in CSU system-wide conference calls as necessary. Serves as a liaison to the system wide HUG and subcommittee groups. Attend conferences and other professional training as applicable. Assist and/or provide backup support for other OSI staff. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Knowledge of information technology systems and/or applications, including campus wide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. SPECIALIZED SKILLS : Knowledge of Peoplesoft applications; and operation analysis and techniques. Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; handle multiple work unit priorities and projects; research, develop and evaluate policies and programs, including skill in the collections, evaluation and interpretation of data to develop sound conclusions and make appropriate recommendations; anticipate problems and address them proactively; effectively interpret, organize and present information and ideas in written or presentation form; and to quickly learn features of new software releases and modules. Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated experience involving analysis and evaluation leading to the development or improvement of student administrative policies, procedures and/or practices. Excellent oral and written communication skills, with the ability to communicate technical concepts and ideas to non-technical individuals. Demonstrated record of a strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment. Experience in creating reports using SQR, PSQuery, EPM tools and other reporting applications; in preparing system documentation; and in implementing ERP systems. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS : Three years of technical or administrative experience in student administrative systems. Experience in using CSU/CMS PeopleSoft and student information systems. Experience in implementing Student Accounting systems. Strong system background as a user or developer. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 22, 2024
Classification: Information Technology Consultant - Career Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,488 - $6,730* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 7, 2024 Recruitment Status: Extended to July 20, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Operations Support and Innovation (OSI), the OSI Analyst- Operations Support, provides application security for all OSI supported applications, configuration, data analysis, troubleshooting, testing, data maintenance, project management support and implementation. They collaborate closely with colleagues in the OSI department, the Information Technology Office, and other campus departments to resolve system issues, establish operating procedures, and distribute information. Additionally, the OSI Analyst will work with or under the guidance of Lead OSI Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Develop and Maintain Application Security Initiate and maintain record of systems access for all Finance and HR applications including but not limited to CFS, CMS, Employee Resource, Cashnet, BankMobile, Payment Works, Concur Travel and Finance Data Warehous. Troubleshoots security/access related issues. Coordinate with campus IT security administrator to ensure Finance and HR application access is executed appropriately. Conduct quarterly and annual audits for all finance and HR applications. Assit Finance leadership with any security audit reviews and responses. Consult Finance and HR leadership to identify appropriate system access for staff; test, assign and modify roles as needed; ensure appropriate segregation of duties is upheld. Develop functional roles and permission lists for functional staff as necessary. Build, implement and maintain roles and associated permission lists in HR and financial applications. Finance, HR and Student Financials Application Maintenance and Support Create and Update chartfields in applicable systems (eg CFS, Student Financials, etc.) Ensure chartfields created in CFS are updated real-time in the OASIS and CMS Employee Resources. Integration Broker support and troubleshooting. Coordinating with IT for any IB testing. Assist with testing and coordination of Finance, Student Financials and HR application upgrades and Patches. Addresses common problems of limited scope and refers complex problems to senior level analysts in the department. Monitor and manage the department email folder. Take appropriate action and provide basic troubleshooting to the OSI customers. Escalate communications to other team members when necessary. Documentation and Training Assist the change management process for new projects by working with functional units. Develop documentation required for application maintenance, including but not limited to training documentation, process maps, business process guides, etc. Deliver application trainings to the department end users. Assist in developing online training material (for example, within the SumTotal application, videos, etc) Business Process Analysis and Process Improvement Tools Consults with end-users to understand business processes (business process mapping) identify gaps, define business problems, analyze data, and collaborate on possible solutions. Utilize collaborative work management tools like Smartsheet, vizio, lucidcharts, etc for business process improvements Develop and collaborate with IT on rolling out OnBase forms. Develop and collaborate with IT on rolling out new Adobe Sign forms. Operations Support and Innovation Engagement Participates in CSU system-wide conference calls as necessary. Serves as a liaison to the system wide HUG and subcommittee groups. Attend conferences and other professional training as applicable. Assist and/or provide backup support for other OSI staff. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Knowledge of information technology systems and/or applications, including campus wide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. SPECIALIZED SKILLS : Knowledge of Peoplesoft applications; and operation analysis and techniques. Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; handle multiple work unit priorities and projects; research, develop and evaluate policies and programs, including skill in the collections, evaluation and interpretation of data to develop sound conclusions and make appropriate recommendations; anticipate problems and address them proactively; effectively interpret, organize and present information and ideas in written or presentation form; and to quickly learn features of new software releases and modules. Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated experience involving analysis and evaluation leading to the development or improvement of student administrative policies, procedures and/or practices. Excellent oral and written communication skills, with the ability to communicate technical concepts and ideas to non-technical individuals. Demonstrated record of a strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment. Experience in creating reports using SQR, PSQuery, EPM tools and other reporting applications; in preparing system documentation; and in implementing ERP systems. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS : Three years of technical or administrative experience in student administrative systems. Experience in using CSU/CMS PeopleSoft and student information systems. Experience in implementing Student Accounting systems. Strong system background as a user or developer. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time: