LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/03/2019
Dec 04, 2019
Full Time
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/03/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/03/2019
Dec 04, 2019
Full Time
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/03/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/03/2019
Dec 04, 2019
Full Time
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/03/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
Nov 09, 2019
Full Time
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
Nov 09, 2019
Full Time
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
Nov 09, 2019
Full Time
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
Nov 09, 2019
Full Time
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
Nov 09, 2019
Full Time
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
Nov 09, 2019
Full Time
The Sales Associate is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Sales Associates deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Sales Associate is to adhere to and achieve high quality of retailing standards. The Sales Associate will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:•Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:•Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 8:00am - 1:00am. •Critical Skills: Fluency in English and other languages as required by location.
Date posted: 12/02/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
If you're looking for a sales and customer service career with high earning potential in a retail counter environment, this is a great option for you! Bring Your 'A' Game and we'll help you reach your full potential by developing, rewarding and inspiring you to go the extra mile. So, whether you have experience or not, we're always looking for passionate, innovative people like you to help us shape the future of our industry. What you'll do: Effectively listen and identify customer needs to communicate and offer additional products and services to enhance the customer's travel experience Capture customers without reservations to increase market share Guide customers through the rental process using empathy, empowerment and problem-solving skills to provide a memorable experience to delight the customer Assist customers with vehicle exchanges, returns, future reservations and any concerns they may have What we're looking for: High School Diploma (or equivalent) Valid Driver's License Effective verbal communication skills with customers, co-workers and management Flexibility to work days, evenings, overnights, weekends and holidays Basic computer skills (typing, data entry) Ability to demonstrate professionalism, enthusiasm and outstanding communication skills with customers, co-workers and management Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment Extra points for this: 6 months of customer service and/or sales experience Perks you'll get: An hourly base pay plus an extremely lucrative commission/incentive/bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages Up to $5,500/year tuition reimbursement Contribute up to $260 as a tax-free benefit for public transportation or parking expenses 401(k) Retirement Plan with company matched contributions Employee Stock Purchase Plan (eligible after 90 days of service) Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on the purchase of Avis/Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more Community involvement opportunities Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility solutions, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit and stand for prolonged periods.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Date posted: 11/26/2019
Nov 27, 2019
Full Time
If you're looking for a sales and customer service career with high earning potential in a retail counter environment, this is a great option for you! Bring Your 'A' Game and we'll help you reach your full potential by developing, rewarding and inspiring you to go the extra mile. So, whether you have experience or not, we're always looking for passionate, innovative people like you to help us shape the future of our industry. What you'll do: Effectively listen and identify customer needs to communicate and offer additional products and services to enhance the customer's travel experience Capture customers without reservations to increase market share Guide customers through the rental process using empathy, empowerment and problem-solving skills to provide a memorable experience to delight the customer Assist customers with vehicle exchanges, returns, future reservations and any concerns they may have What we're looking for: High School Diploma (or equivalent) Valid Driver's License Effective verbal communication skills with customers, co-workers and management Flexibility to work days, evenings, overnights, weekends and holidays Basic computer skills (typing, data entry) Ability to demonstrate professionalism, enthusiasm and outstanding communication skills with customers, co-workers and management Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment Extra points for this: 6 months of customer service and/or sales experience Perks you'll get: An hourly base pay plus an extremely lucrative commission/incentive/bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages Up to $5,500/year tuition reimbursement Contribute up to $260 as a tax-free benefit for public transportation or parking expenses 401(k) Retirement Plan with company matched contributions Employee Stock Purchase Plan (eligible after 90 days of service) Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on the purchase of Avis/Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more Community involvement opportunities Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility solutions, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit and stand for prolonged periods.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Date posted: 11/26/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
If you're looking for a sales and customer service career with high earning potential in a retail counter environment, this is a great option for you! Bring Your 'A' Game and we'll help you reach your full potential by developing, rewarding and inspiring you to go the extra mile. So, whether you have experience or not, we're always looking for passionate, innovative people like you to help us shape the future of our industry. What you'll do: Effectively listen and identify customer needs to communicate and offer additional products and services to enhance the customer's travel experience Capture customers without reservations to increase market share Guide customers through the rental process using empathy, empowerment and problem-solving skills to provide a memorable experience to delight the customer Assist customers with vehicle exchanges, returns, future reservations and any concerns they may have What we're looking for: High School Diploma (or equivalent) Valid Driver's License Effective verbal communication skills with customers, co-workers and management Flexibility to work days, evenings, overnights, weekends and holidays Basic computer skills (typing, data entry) Ability to demonstrate professionalism, enthusiasm and outstanding communication skills with customers, co-workers and management Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment Extra points for this: 6 months of customer service and/or sales experience Perks you'll get: An hourly base pay plus an extremely lucrative commission/incentive/bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages Up to $5,500/year tuition reimbursement Contribute up to $260 as a tax-free benefit for public transportation or parking expenses 401(k) Retirement Plan with company matched contributions Employee Stock Purchase Plan (eligible after 90 days of service) Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on the purchase of Avis/Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more Community involvement opportunities Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility solutions, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit and stand for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Date posted: 11/26/2019
Nov 27, 2019
Full Time
If you're looking for a sales and customer service career with high earning potential in a retail counter environment, this is a great option for you! Bring Your 'A' Game and we'll help you reach your full potential by developing, rewarding and inspiring you to go the extra mile. So, whether you have experience or not, we're always looking for passionate, innovative people like you to help us shape the future of our industry. What you'll do: Effectively listen and identify customer needs to communicate and offer additional products and services to enhance the customer's travel experience Capture customers without reservations to increase market share Guide customers through the rental process using empathy, empowerment and problem-solving skills to provide a memorable experience to delight the customer Assist customers with vehicle exchanges, returns, future reservations and any concerns they may have What we're looking for: High School Diploma (or equivalent) Valid Driver's License Effective verbal communication skills with customers, co-workers and management Flexibility to work days, evenings, overnights, weekends and holidays Basic computer skills (typing, data entry) Ability to demonstrate professionalism, enthusiasm and outstanding communication skills with customers, co-workers and management Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment Extra points for this: 6 months of customer service and/or sales experience Perks you'll get: An hourly base pay plus an extremely lucrative commission/incentive/bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages Up to $5,500/year tuition reimbursement Contribute up to $260 as a tax-free benefit for public transportation or parking expenses 401(k) Retirement Plan with company matched contributions Employee Stock Purchase Plan (eligible after 90 days of service) Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on the purchase of Avis/Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more Community involvement opportunities Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility solutions, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit and stand for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Date posted: 11/26/2019
Posting Title AW Pipeline Technician Worker or Associate (multiple positions/multiple levels) Job Requisition Number COA081281 Position Number 104675 Job Type Full-Time Division Name PO DSM-Valve & Hydrant Svcs Minimum Qualifications This position will be posted at both the AW Pipeline Technician Worker and Associate levels. Minimum Qualifications for the AW Pipeline Technician Worker: At least 18 years of age. Graduation from an accredited high school or equivalent. Valid Texas Class "C" Driver License. Must be able to obtain the appropriate class Commercial Driver License with endorsements within ninety days of employment. The minimum qualifications for the AW Pipeline Technician Associate: At least 18 years of age. Graduation from an accredited high school or equivalent. One (1) year of experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Licenses and Certifications Required: Valid Texas Class "C" Driver License. Must be able to obtain the appropriate class Commercial Driver License with endorsements within ninety days of employment. Must obtain and maintain certification for Respiratory Protection and Confined Space Entry. Positions in water distribution require a Class D Water Operator License from TCEQ within one (1) year of hire. Must obtain a Class C Water Distribution License from TCEQ before Class D expires. Positions in wastewater collection require a Class I Wastewater Collection License from TCEQ within one (1) year of hire. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. These positions may be filled at the following locations, for the following shifts: Construction & Rehabilitation Services Tim Louviere Service Center, 6301-B Harold Court Monday - Thursday, 6:30 am - 5:00 pm Collection System Maintenance North Service Center, 901 W. Koenig Ln Monday - Friday, 10:30 am - 7:00 pm or Monday - Friday 6:30 am - 3:30 pm Distribution System Maintenance Glen Bell Service Center, 3907 S. Industrial Lane Monday - Friday, 7:30 am - 4:00 pm or Monday - Friday, 3:30 pm - 12:00 am When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: Applicants must be at least 18 years old, hold a current applicable driver's license, and have no more than six (6) points assessed on Driver Record Evaluation ( DRE ). Please review the City of Austin Driving Standards to assess your driving record. DRE will be verified through the Department of Public Safety. Job Offer is contingent on having a driving record that meets the City's Driver Record Evaluation Standards. Commercial Driver's License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver's License with endorsements within ninety days of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water's Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., including 18 lbs. of equipment, and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements Selected candidates will be required to complete and pass a physical exam and drug and alcohol screening test. Successful candidates must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Pay Range Worker: $15.58 - $17.79/hr. Associate: $16.48 - $20.60/hr. Hours Divisions have varying shifts, including days and nights. Please see shift information by location/Service Center in Notes to Applicants. All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 12/19/2019 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Various Locations, See "Notes to Applicants" Preferred Qualifications Experience working in all weather conditions including extreme heat, cold, and rain Experience using hand tools and power tools Knowledge of safety practices and procedures Experience interacting directly with customers and providing a high level of customer service Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software Experience setting up temporary traffic control devices Computer navigation skills and familiarity with a computer work order system Experience operating heavy equipment such a backhoe, mini-excavator, skid steer, etc. Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires that you must be at least 18 years of age with a High School diploma or GED. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * Do you have a valid Texas Driver License or the ability to acquire one by hire date? Yes No * Position will require you to obtain an appropriate Commercial Driver License (CDL) within 90 days of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL within 90 days of hire I am not able to obtain appropriate CDL within 90 days of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * Please describe your experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Be sure to indicate which jobs on your application gave you this experience. (Open Ended Question) * What is your level of work experience doing manual labor outdoors in extreme heat, cold, rain, and/or inclement weather? My job(s) involved doing manual labor outdoors in extreme and inclement weather 5% - 25% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 26% - 50% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 51% - 75% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 76% - 100% of the time. None of my jobs involved doing manual labor outdoors in extreme and inclement weather. * Please describe your work experience doing manual labor outdoors in extreme heat, cold, rain, and/or other inclement weather. (Open Ended Question) * What type of hand and power tools do you have experience using? For each tool you mention, please describe the work you performed with the tool(s). (Open Ended Question) * What is your level of skill and/or knowledge of safety practices and/or procedure? Basic: First/Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with SDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as first responder None * Which most closely describes your primary level of customer service experience? Front Line: teller, wait staff, cashier, sales associate Mid-Level: retail manager, front end manager, customer service manager Senior level: store director, business owner, operations manager I do not have customer service experience. * Which most closely describes your experience with reading technical drawings such as blueprints, as-builts, plan sheets, or construction documents and using computerized mapping software? I do not have any experience I have academic or observation exposure to technical drawings, construction documents, or computerized mapping software, but no work experience I have work experience reading technical drawings or construction documents, but not with computerized mapping software I have work experience with computerized mapping software, but not with reading technical drawings or construction documents I have work experience with both reading technical drawings or construction documents and with computerized mapping software * Do you have any experience working with traffic barricades, cones or other traffic control devices? Yes No * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which most closely describes your level of experience working with heavy equipment (e.g. backhoes, excavators, skid steers, etc.)? None Fundamental: Observed operation; operated less than twice in a six month period; practiced on personal property without supervision; practiced on City property with supervision Basic: Taken an intro level class; operate approximately once a month with supervision; knowledge of pre/post trip checklist Intermediate: Taken a week-long class (or longer); operate at least once a week with minimal supervision; excavate around underground utilities at least once a week with minimal supervision Advanced: Certified operator or trainer; ability to excavate and maneuver around underground utilities without supervision' operate multiple times in a week without supervision * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Dec 05, 2019
Full Time
Posting Title AW Pipeline Technician Worker or Associate (multiple positions/multiple levels) Job Requisition Number COA081281 Position Number 104675 Job Type Full-Time Division Name PO DSM-Valve & Hydrant Svcs Minimum Qualifications This position will be posted at both the AW Pipeline Technician Worker and Associate levels. Minimum Qualifications for the AW Pipeline Technician Worker: At least 18 years of age. Graduation from an accredited high school or equivalent. Valid Texas Class "C" Driver License. Must be able to obtain the appropriate class Commercial Driver License with endorsements within ninety days of employment. The minimum qualifications for the AW Pipeline Technician Associate: At least 18 years of age. Graduation from an accredited high school or equivalent. One (1) year of experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Licenses and Certifications Required: Valid Texas Class "C" Driver License. Must be able to obtain the appropriate class Commercial Driver License with endorsements within ninety days of employment. Must obtain and maintain certification for Respiratory Protection and Confined Space Entry. Positions in water distribution require a Class D Water Operator License from TCEQ within one (1) year of hire. Must obtain a Class C Water Distribution License from TCEQ before Class D expires. Positions in wastewater collection require a Class I Wastewater Collection License from TCEQ within one (1) year of hire. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. These positions may be filled at the following locations, for the following shifts: Construction & Rehabilitation Services Tim Louviere Service Center, 6301-B Harold Court Monday - Thursday, 6:30 am - 5:00 pm Collection System Maintenance North Service Center, 901 W. Koenig Ln Monday - Friday, 10:30 am - 7:00 pm or Monday - Friday 6:30 am - 3:30 pm Distribution System Maintenance Glen Bell Service Center, 3907 S. Industrial Lane Monday - Friday, 7:30 am - 4:00 pm or Monday - Friday, 3:30 pm - 12:00 am When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: Applicants must be at least 18 years old, hold a current applicable driver's license, and have no more than six (6) points assessed on Driver Record Evaluation ( DRE ). Please review the City of Austin Driving Standards to assess your driving record. DRE will be verified through the Department of Public Safety. Job Offer is contingent on having a driving record that meets the City's Driver Record Evaluation Standards. Commercial Driver's License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver's License with endorsements within ninety days of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water's Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., including 18 lbs. of equipment, and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements Selected candidates will be required to complete and pass a physical exam and drug and alcohol screening test. Successful candidates must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Pay Range Worker: $15.58 - $17.79/hr. Associate: $16.48 - $20.60/hr. Hours Divisions have varying shifts, including days and nights. Please see shift information by location/Service Center in Notes to Applicants. All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 12/19/2019 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Various Locations, See "Notes to Applicants" Preferred Qualifications Experience working in all weather conditions including extreme heat, cold, and rain Experience using hand tools and power tools Knowledge of safety practices and procedures Experience interacting directly with customers and providing a high level of customer service Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software Experience setting up temporary traffic control devices Computer navigation skills and familiarity with a computer work order system Experience operating heavy equipment such a backhoe, mini-excavator, skid steer, etc. Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires that you must be at least 18 years of age with a High School diploma or GED. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * Do you have a valid Texas Driver License or the ability to acquire one by hire date? Yes No * Position will require you to obtain an appropriate Commercial Driver License (CDL) within 90 days of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL within 90 days of hire I am not able to obtain appropriate CDL within 90 days of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * Please describe your experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Be sure to indicate which jobs on your application gave you this experience. (Open Ended Question) * What is your level of work experience doing manual labor outdoors in extreme heat, cold, rain, and/or inclement weather? My job(s) involved doing manual labor outdoors in extreme and inclement weather 5% - 25% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 26% - 50% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 51% - 75% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 76% - 100% of the time. None of my jobs involved doing manual labor outdoors in extreme and inclement weather. * Please describe your work experience doing manual labor outdoors in extreme heat, cold, rain, and/or other inclement weather. (Open Ended Question) * What type of hand and power tools do you have experience using? For each tool you mention, please describe the work you performed with the tool(s). (Open Ended Question) * What is your level of skill and/or knowledge of safety practices and/or procedure? Basic: First/Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with SDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as first responder None * Which most closely describes your primary level of customer service experience? Front Line: teller, wait staff, cashier, sales associate Mid-Level: retail manager, front end manager, customer service manager Senior level: store director, business owner, operations manager I do not have customer service experience. * Which most closely describes your experience with reading technical drawings such as blueprints, as-builts, plan sheets, or construction documents and using computerized mapping software? I do not have any experience I have academic or observation exposure to technical drawings, construction documents, or computerized mapping software, but no work experience I have work experience reading technical drawings or construction documents, but not with computerized mapping software I have work experience with computerized mapping software, but not with reading technical drawings or construction documents I have work experience with both reading technical drawings or construction documents and with computerized mapping software * Do you have any experience working with traffic barricades, cones or other traffic control devices? Yes No * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which most closely describes your level of experience working with heavy equipment (e.g. backhoes, excavators, skid steers, etc.)? None Fundamental: Observed operation; operated less than twice in a six month period; practiced on personal property without supervision; practiced on City property with supervision Basic: Taken an intro level class; operate approximately once a month with supervision; knowledge of pre/post trip checklist Intermediate: Taken a week-long class (or longer); operate at least once a week with minimal supervision; excavate around underground utilities at least once a week with minimal supervision Advanced: Certified operator or trainer; ability to excavate and maneuver around underground utilities without supervision' operate multiple times in a week without supervision * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Posting Title Austin Water Pipeline Technician Worker or Associate Job Requisition Number COA081282 Position Number 117452 Job Type Full-Time Division Name AW Distribution System Service Minimum Qualifications This position will be posted at both the AW Pipeline Technician Worker and Associate levels. Minimum Qualifications for the AW Pipeline Technician Worker: At least 18 years of age. Graduation from an accredited high school or equivalent. Valid Texas Class "C" Driver License. Must obtain the appropriate class of Commercial Driver's License with endorsements within ninety days (90) of employment. The minimum qualifications for the AW Pipeline Technician Associate: At least 18 years of age. Graduation from an accredited high school or equivalent. One (1) year of experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Licenses and Certifications Required: Valid Texas Class "C" Driver License. Must be able to obtain the appropriate class Commercial Driver's License with endorsements within ninety days of employment. Must obtain and maintain certification for Respiratory Protection and Confined Space Entry. Positions in water distribution require a Class D Water Operator License from TCEQ within one (1) year of hire. Must obtain a Class C Water Distribution License from TCEQ before Class D expires. Positions in wastewater collection require a Class I Wastewater Collection License from TCEQ within one (1) year of hire. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. These positions may be filled at the following locations, for the following shifts: Collection System Services 2600 Webberville Road. New employees with Collection System Services will start on the day shift for training and then move to the night shift for their regular schedule. Day shift: 7:00 am - 3:30 pm, Mon - Fri Night shift: 1:00 pm - 9:30 pm, Mon - Fri Distribution System Services 3601 S. Industrial Blvd. Monday to Friday 7:30 am - 4:00 pm When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: Applicants must be at least 18 years old, hold a current applicable driver's license, and have no more than six (6) points assessed on Driver Record Evaluation ( DRE ). Please review the City of Austin Driving Standards to assess your driving record. DRE will be verified through the Department of Public Safety. Job Offer is contingent on having a driving record that meets the City's Driver Record Evaluation Standards. Commercial Driver's License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver's License with endorsements within ninety days of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water's Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements The selected candidate will be required to complete and pass a physical exam and drug and alcohol screening test. The successful candidate must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range Worker: $15.58 - $17.79/hr Associate: $16.48 - $20.60/hr Hours Divisions have varying shifts, including days and nights. Please see shift information by location/Service Center in "Notes to Applicants." All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 12/19/2019 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Multiple locations - See "Notes to Applicants" Preferred Qualifications Knowledge of safety practices and procedures related to general construction activity Experience interacting directly with customers and providing a high level of customer service Basic computer navigation skills including familiarity with a computer work order system and experience with Microsoft Office (Word, Excel, and Outlook) Experience using hand tools, power tools, and/or operating specialized heavy equipment such as a backhoe, high pressure sewer cleaning units, or vactor/flusher trucks Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software TCEQ Class D Water license or Class I Collection license Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires that you must be at least 18 years of age with a High School diploma or GED. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * Do you have a valid Texas Driver License or the ability to acquire one by hire date? Yes No * Position will require you to obtain an appropriate Commercial Driver License (CDL) within 90 days of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL within 90 days of hire I am not able to obtain appropriate CDL within 90 days of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * Please describe your experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Be sure to indicate which jobs on your application gave you this experience. (Open Ended Question) * What is your level of skill and/or knowledge of safety practices and/or procedures? Basic: First Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with MSDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as 1st responder None * Which most closely describes your primary level of customer service experience? Front Line: teller, wait staff, cashier, sales associate Mid-Level: retail manager, front end manager, customer service manager Senior level: store director, business owner, operations manager I do not have customer service experience. * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * What type of hand and power tools do you have experience using? For each tool you mention, please describe the work you performed with the tool(s). (Open Ended Question) * Please describe your experience working with specialized heavy equipment (e.g. backhoes, excavators, high pressure sewer cleaning units, or flusher/vactor trucks). (Open Ended Question) * Which most closely describes your experience with reading technical drawings such as blueprints, as-builts, plan sheets, or construction documents and using computerized mapping software? I do not have any experience I have academic or observation exposure to technical drawings, construction documents, or computerized mapping software, but no work experience I have work experience reading technical drawings or construction documents, but not with computerized mapping software I have work experience with computerized mapping software, but not with reading technical drawings or construction documents I have work experience with both reading technical drawings or construction documents and with computerized mapping software * Please list any TCEQ water and/or wastewater licenses you currently hold. (Open Ended Question) * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Dec 05, 2019
Full Time
Posting Title Austin Water Pipeline Technician Worker or Associate Job Requisition Number COA081282 Position Number 117452 Job Type Full-Time Division Name AW Distribution System Service Minimum Qualifications This position will be posted at both the AW Pipeline Technician Worker and Associate levels. Minimum Qualifications for the AW Pipeline Technician Worker: At least 18 years of age. Graduation from an accredited high school or equivalent. Valid Texas Class "C" Driver License. Must obtain the appropriate class of Commercial Driver's License with endorsements within ninety days (90) of employment. The minimum qualifications for the AW Pipeline Technician Associate: At least 18 years of age. Graduation from an accredited high school or equivalent. One (1) year of experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Licenses and Certifications Required: Valid Texas Class "C" Driver License. Must be able to obtain the appropriate class Commercial Driver's License with endorsements within ninety days of employment. Must obtain and maintain certification for Respiratory Protection and Confined Space Entry. Positions in water distribution require a Class D Water Operator License from TCEQ within one (1) year of hire. Must obtain a Class C Water Distribution License from TCEQ before Class D expires. Positions in wastewater collection require a Class I Wastewater Collection License from TCEQ within one (1) year of hire. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. These positions may be filled at the following locations, for the following shifts: Collection System Services 2600 Webberville Road. New employees with Collection System Services will start on the day shift for training and then move to the night shift for their regular schedule. Day shift: 7:00 am - 3:30 pm, Mon - Fri Night shift: 1:00 pm - 9:30 pm, Mon - Fri Distribution System Services 3601 S. Industrial Blvd. Monday to Friday 7:30 am - 4:00 pm When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: Applicants must be at least 18 years old, hold a current applicable driver's license, and have no more than six (6) points assessed on Driver Record Evaluation ( DRE ). Please review the City of Austin Driving Standards to assess your driving record. DRE will be verified through the Department of Public Safety. Job Offer is contingent on having a driving record that meets the City's Driver Record Evaluation Standards. Commercial Driver's License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver's License with endorsements within ninety days of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water's Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements The selected candidate will be required to complete and pass a physical exam and drug and alcohol screening test. The successful candidate must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range Worker: $15.58 - $17.79/hr Associate: $16.48 - $20.60/hr Hours Divisions have varying shifts, including days and nights. Please see shift information by location/Service Center in "Notes to Applicants." All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 12/19/2019 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Multiple locations - See "Notes to Applicants" Preferred Qualifications Knowledge of safety practices and procedures related to general construction activity Experience interacting directly with customers and providing a high level of customer service Basic computer navigation skills including familiarity with a computer work order system and experience with Microsoft Office (Word, Excel, and Outlook) Experience using hand tools, power tools, and/or operating specialized heavy equipment such as a backhoe, high pressure sewer cleaning units, or vactor/flusher trucks Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software TCEQ Class D Water license or Class I Collection license Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires that you must be at least 18 years of age with a High School diploma or GED. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * Do you have a valid Texas Driver License or the ability to acquire one by hire date? Yes No * Position will require you to obtain an appropriate Commercial Driver License (CDL) within 90 days of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL within 90 days of hire I am not able to obtain appropriate CDL within 90 days of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * Please describe your experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Be sure to indicate which jobs on your application gave you this experience. (Open Ended Question) * What is your level of skill and/or knowledge of safety practices and/or procedures? Basic: First Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with MSDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as 1st responder None * Which most closely describes your primary level of customer service experience? Front Line: teller, wait staff, cashier, sales associate Mid-Level: retail manager, front end manager, customer service manager Senior level: store director, business owner, operations manager I do not have customer service experience. * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * What type of hand and power tools do you have experience using? For each tool you mention, please describe the work you performed with the tool(s). (Open Ended Question) * Please describe your experience working with specialized heavy equipment (e.g. backhoes, excavators, high pressure sewer cleaning units, or flusher/vactor trucks). (Open Ended Question) * Which most closely describes your experience with reading technical drawings such as blueprints, as-builts, plan sheets, or construction documents and using computerized mapping software? I do not have any experience I have academic or observation exposure to technical drawings, construction documents, or computerized mapping software, but no work experience I have work experience reading technical drawings or construction documents, but not with computerized mapping software I have work experience with computerized mapping software, but not with reading technical drawings or construction documents I have work experience with both reading technical drawings or construction documents and with computerized mapping software * Please list any TCEQ water and/or wastewater licenses you currently hold. (Open Ended Question) * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Business Operations Americas - Customer Relations Associate
GRADE: B - HOURLY PAY RANGE $13.50 TO $22.91
MISSION STATEMENT
Singapore Airlines delivers exceptional, World-class customer service through any SIA channel to all our customers
CRITIAL ACCOUNTABILITIES:
Accurate and timely response and resolution to customer concerns through usage of company systems.
Assist AME Call Center deliver proper passenger reservation information through escalation reviews, monitoring, and call calibrations.
Apply SIA Policy and Procedures to provide customers with a world class experience on Singapore Airlines
MAJOR ACTIVITIES:
Apply optimal customer servicing through various company communication channels with focused attention to clear, concise and well-organized plain English language writing skills when responding to the SIA customer.
Participate in trainings online or instructor-led / designated disciplines to maximize opportunities to support passenger sales and customer service.
Assist through escalation practices to coach relevant parties with company processes and operational procedures
Highlight relevant processes and operational procedures requiring streamlining for customer servicing or workflow efficiencies
Work to achieve performance targets designated by Local Management
Willingness to address/apply efficient solutions to a wide range of customer concerns in a courteous and efficient manner
Ability to focus on relevant concerns while under pressure and communicate clear actions for accurate and timely resolutions
Promote professional working relationships within SIA Departments and Call Centers through all communication sources
Perform additional duties as assigned by Supervisory staff or SIA Management
Administrative duties include responsible, timely attendance notifications as designated by HR, and assisting to compile relevant team servicing data
QUALIFICATIONS / REQUIREMENTS:
Efficient time management skills
Working knowledge of Microsoft Office 365 and IBM Connection Cloud
Amadeus Altea Reservations Desktop (ARD) / Customer Management (CM) skills - preferred
Customer service experience - a plus
High school education or similar - preferred
Willing to work weekends, overtime and work patterns as required
Date posted: 11/27/2019
Nov 28, 2019
Full Time
Business Operations Americas - Customer Relations Associate
GRADE: B - HOURLY PAY RANGE $13.50 TO $22.91
MISSION STATEMENT
Singapore Airlines delivers exceptional, World-class customer service through any SIA channel to all our customers
CRITIAL ACCOUNTABILITIES:
Accurate and timely response and resolution to customer concerns through usage of company systems.
Assist AME Call Center deliver proper passenger reservation information through escalation reviews, monitoring, and call calibrations.
Apply SIA Policy and Procedures to provide customers with a world class experience on Singapore Airlines
MAJOR ACTIVITIES:
Apply optimal customer servicing through various company communication channels with focused attention to clear, concise and well-organized plain English language writing skills when responding to the SIA customer.
Participate in trainings online or instructor-led / designated disciplines to maximize opportunities to support passenger sales and customer service.
Assist through escalation practices to coach relevant parties with company processes and operational procedures
Highlight relevant processes and operational procedures requiring streamlining for customer servicing or workflow efficiencies
Work to achieve performance targets designated by Local Management
Willingness to address/apply efficient solutions to a wide range of customer concerns in a courteous and efficient manner
Ability to focus on relevant concerns while under pressure and communicate clear actions for accurate and timely resolutions
Promote professional working relationships within SIA Departments and Call Centers through all communication sources
Perform additional duties as assigned by Supervisory staff or SIA Management
Administrative duties include responsible, timely attendance notifications as designated by HR, and assisting to compile relevant team servicing data
QUALIFICATIONS / REQUIREMENTS:
Efficient time management skills
Working knowledge of Microsoft Office 365 and IBM Connection Cloud
Amadeus Altea Reservations Desktop (ARD) / Customer Management (CM) skills - preferred
Customer service experience - a plus
High school education or similar - preferred
Willing to work weekends, overtime and work patterns as required
Date posted: 11/27/2019
Los Angeles World Airports
Los Angeles, California, United States
DUTIES ANNUAL SALARY $52,179 to $76,295 and $61,616 to $90,055 The salary in the Department of Water and Power is $69,843 to $86,798 and $71,472 to $88,823. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Real Estate Associate performs the routine appraisals, leasing and property management independently, or assists technical employees engaged in the more difficult appraisals, acquisitions, leasing, sales, management, and title investigations of real property. Closing Date/Time: 12/19/2019 at 11:59 PM Pacific Time (US & Canada); Tijuana
Dec 06, 2019
Full Time
DUTIES ANNUAL SALARY $52,179 to $76,295 and $61,616 to $90,055 The salary in the Department of Water and Power is $69,843 to $86,798 and $71,472 to $88,823. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Real Estate Associate performs the routine appraisals, leasing and property management independently, or assists technical employees engaged in the more difficult appraisals, acquisitions, leasing, sales, management, and title investigations of real property. Closing Date/Time: 12/19/2019 at 11:59 PM Pacific Time (US & Canada); Tijuana
San Diego
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Overview San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups. Initial review of applications will begin on November 15, 2019. To receive full consideration, apply by November 14, 2019. The position will remain open until filled. The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice. For more information on San Diego State University, please click here. Position Information This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 06/30/2020, with the possibility of reappointment and/or permanency. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Under the direct supervision of the Associate Athletic Director of Ticket Operations and the lead of the Assistant Athletic Director of Ticket Operations, the Ticket Office Sales Representative provides customer service and ticket sales duties in person and via the telephone. Customer base includes current season ticket holders, SDSU students, SDSU faculty/staff, and the general public. For more information regarding SDSU Athletics, please click here. Compensation and Benefits Starting salary upon appointment not expected to exceed $2,600 per month. CSU Classification Salary Range: $2,600 - $4,225 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here. Qualifications Minimum Qualifications Working knowledge of mathematical and general office methods, practices, and procedures. Ability to learn basic financial record-keeping methods, procedures, and practices; make mathematical calculations with speed and accuracy; maintain files and records; follow oral and written directions; communicate effectively with others; read, understand, and apply rules and regulations; and use current computer word processing and spreadsheet software programs, web browsers, integrated financial systems and/or other types of records management systems, such as cashiering to complete tasks. Read and write English at a level appropriate to the position. Preferred Qualifications and Specialized Skills Ticket office/ticket sales experience. At least one year of experience working in an Athletics ticket office preferred Cash handling experience. At least one year of cash handling experience in a ticket office preferred. At least one year of customer service experience and strong customer service skills. Proficiency with Microsoft Word & Excel. Experience with Ticketmaster. Ability to travel to away games for various sports. Effective interpersonal and verbal/writing skills. Application Procedures To apply for this position, please click on the "Apply Now" button on this page. You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here. Applicants with disabilities requiring assistance may call (619) 594-6390. General Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke free campus. For more information, please click here. Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: Overview San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups. Initial review of applications will begin on November 15, 2019. To receive full consideration, apply by November 14, 2019. The position will remain open until filled. The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice. For more information on San Diego State University, please click here. Position Information This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 06/30/2020, with the possibility of reappointment and/or permanency. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Under the direct supervision of the Associate Athletic Director of Ticket Operations and the lead of the Assistant Athletic Director of Ticket Operations, the Ticket Office Sales Representative provides customer service and ticket sales duties in person and via the telephone. Customer base includes current season ticket holders, SDSU students, SDSU faculty/staff, and the general public. For more information regarding SDSU Athletics, please click here. Compensation and Benefits Starting salary upon appointment not expected to exceed $2,600 per month. CSU Classification Salary Range: $2,600 - $4,225 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here. Qualifications Minimum Qualifications Working knowledge of mathematical and general office methods, practices, and procedures. Ability to learn basic financial record-keeping methods, procedures, and practices; make mathematical calculations with speed and accuracy; maintain files and records; follow oral and written directions; communicate effectively with others; read, understand, and apply rules and regulations; and use current computer word processing and spreadsheet software programs, web browsers, integrated financial systems and/or other types of records management systems, such as cashiering to complete tasks. Read and write English at a level appropriate to the position. Preferred Qualifications and Specialized Skills Ticket office/ticket sales experience. At least one year of experience working in an Athletics ticket office preferred Cash handling experience. At least one year of cash handling experience in a ticket office preferred. At least one year of customer service experience and strong customer service skills. Proficiency with Microsoft Word & Excel. Experience with Ticketmaster. Ability to travel to away games for various sports. Effective interpersonal and verbal/writing skills. Application Procedures To apply for this position, please click on the "Apply Now" button on this page. You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here. Applicants with disabilities requiring assistance may call (619) 594-6390. General Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke free campus. For more information, please click here. Closing Date/Time: Open until filled
Description: Recruitment Details Position Details Recruitment Number VA1260 Posting Period Open Until Filled (Review of Applications will begin 12/11/19. Applications received after that date may be considered.) On Campus Only No Working Title ASSOCIATE DIRECTOR OF DEVELOPMENT OR DIRECTOR OF DEVELOPMENT (Administrator I or II) Class Title ADMINISTRATOR I or II Level/Range/Grade 1 Salary Range (From $ to $) Salary commensurate with background and experience of the individual selected. ADMIN I anticipated hiring range: $50,000 - $70,000 per year, ADMIN II anticipated hiring range: $65,000 - $85,000 per year. Department University Development Number of Positions 1 FLSA Code Exempt Status At Will Full-time/part-time Full-time Pay Plan 12/12 CBU/MOU M80 - Management Personnel Plan Quick Link http://jobs.csuchico.edu/postings/5952 Work Schedule Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day Position Summary Primary Duties ADMINISTRATOR I: The Associate Director of Development reports directly to the Associate Vice President for University Advancement in close consultation with the Dean. The Associate Director of Development is responsible for planning and implementing individual, multi-year, major gift fund-raising efforts for the college. The fundamental responsibility of this position is major gift fundraising including prospect identification, cultivation, solicitation, and stewardship strategies in support of major/capital gifts and secondly in support of annual leadership gifts of $1,500 or more. The successful candidate will be a hands-on gift officer with demonstrated fund-raising experience and capable of handling a portfolio of 120 donors and prospects. While providing front-line fund-raising leadership Associate Development Director is expected to work in close collaboration with other Development Officers and with central advancement staff in Prospect Research, Scholarships, Planned Giving, and the Annual Fund. This position expected to secure gift revenue for the Department through a combination of cash, pledge commitments, gift-in-kind, and planned gifts. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1260a-Position-Description ADMINISTRATOR II: The Director of Development reports directly to the Associate Vice President for University Advancement in close consultation with the Dean. The Director of Development is responsible for planning and implementing individual, multi-year, major gift fund-raising efforts for the College. The fundamental responsibility of this position is major gift fundraising including prospect identification, cultivation, solicitation, and stewardship strategies in support of major/capital gifts ($25,000 or more) and secondly in support of annual leadership gifts of $1,500 or more. The successful candidate will be a hands-on major gift officer with demonstrated fund-raising experience and be capable of handling a portfolio of 150 donors and prospects. While providing front-line fund-raising leadership in the college, the Director of Development is expected to work in close collaboration with other development officers and with central advancement staff in Prospect Research, Scholarships, Planned Giving, and the Annual Fund. This position expected to secure $1 million in annual gift revenue for the university through a combination of cash, pledge commitments, gift-in-kind, and planned gifts. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1260b-Position-Description Knowledge, Skills and Abilities KNOWLEDGE: • ADMINISTRATOR I requires working knowledge and • ADMINISTRATOR II requires thorough knowledge of the following: • Principles, practices, best practices of gift solicitation. • Methods, practices, and procedures associated with gift and leadership prospect and donor identification, cultivation, solicitation, and stewardship. • Development of proposals and materials in support of fund-raising. • General knowledge of: • Management principles, practices, and technique. • Research and interview techniques. • Computer literacy and proficiency with Microsoft Office Suite programs and spread sheet programs especially Excel, as well as willingness and an ability to learn additional computer software programs. • Fluent in the use of standard office equipment (computers, copiers, phones, fax). ADMINISTRATOR I AND II SKILLS: Incumbent must possess: • Excellent interpersonal verbal and written communication skills. • Excellent organizational, collaboration, and leadership skills. • A high degree of personal motivation, independent judgement, and persuasiveness. • Demonstrated and proven history and ability working autonomously to handle prospect identification, multiple solicitations, and stewardship activities simultaneously. • A strong sense of financial accountability and the ability to manage resources with prudence and efficiency. ABILITIES: Must have the ability to: • Establish and maintain effective and cooperative working relationships with prospects, donors, volunteers, coaches, faculty, staff, and administrators. • Travel extensively to effectively meet monthly/annual visit goals with current and prospective donors. The supervisor will provide performance metric targets annually. • Carry out responsibilities in accordance with university policies and applicable laws. • Effectively accomplish fund-raising goals and enhance the image of the University. • Communicate effectively in a variety of formats to a broad range of audiences. • Prepare and present oral and written reports / data which are clear, concise, and comprehensive. • Work with Department, division, campus leadership, and advisory boards to establish, implement, and evaluate strategic development plans and goals. • Relate to a diverse variety of stakeholders, donors and community members. • Interpret complex procedures, agreements, polices, and regulations. • Work independently with minimal supervision. • Problem-solve effectively to address concerns and interests of campus constituents, guests, vendors, and others as needed. • Collect and analyze data / information, draw conclusions from the analysis, and determine course of action based on information. • Effectively identify, recruit and motivate volunteers. • Provide vision, motivation, leadership and guidance to faculty, staff, and volunteer leaders. • Establish and maintain effective and cooperative working relationships with prospects, donors, volunteers, faculty, staff, and administrators. • Communicate effectively in a variety of formats to a broad range of audiences. • Develop new skills that promote professional growth and effectiveness. • Adjust to change in a positive manner (e.g. work environment, technology). • Function cooperatively and productively as a member of a unit. • Conduct business with integrity and openness. • Perform assigned duties. Required Education and/or Experience ADMINISTRATOR I AND II: Bachelor's degree from an accredited college or university. AND A minimum of two years (Admin I) or three to five years (Admin II) of fundraising, sales or other applicable experience. • Examples of experience include: work with major gift and capital campaigns and direct experience soliciting gifts, developing and presenting proposals and associated materials in support of major gift fund-raising, or working with prospect research and in preparing contact reports. Recruitment Preferences Preference may be given to applicants with the following as they may be considered specialized skills: ADMINISTRATOR I and II: • Experience in campaign fund-raising or development, volunteer management, and/or prior employment at an institution. of higher education. • Possess a Master's Degree. • Chico State Alumni. ADMINISTRATOR I: • Experience managing prospects portfolios. ADMINISTRATOR II: • Experience managing large prospect portfolios. Special Requirements ADMINISTRATOR I AND II • A background check must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. This is considered a sensitive position. Current CSU, Chico employees are subject to a background check (including a criminal records check, sexual offender registry check and/or fingerprinting) if voluntarily moving into a sensitive position, regardless of any background checks previously conducted. • This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). • The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a "designated position" under the California State University's Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Procurement Card Holder, 2) • The person holding this position is considered a "General Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Throughout employment in this position incumbent must maintain a valid California Driver's License as well continued completion and compliance of the CSU Defensive Driver's Training course. • This position will involve a significant amount of travel including weekends and evenings. PHYSICAL REQUIREMENTS: Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office as well as extensive travel. WORK ENVIRONMENT: This position involves frequent to constant interaction with students, parents, guests, faculty and staff. The environment is a typical office with standard office equipment, requires the regular use of computers and the ability to sit or stand for extended periods of time. This is a fast-paced environment requiring a flexible schedule. Early morning, evening, weekend and overnight hours are required, as needed to travel and complete work or projects. May occasionally work outside and locations may include even and uneven walking surfaces, exposure to weather changes such as temperatures, humidity or precipitation. Requires frequent domestic travel, by commercial air and/or passenger vehicle. Travel assignments may include temperature variations, climbing stairs, lifting, pulling, pushing and moving up to 35 lbs. Benefits This position qualifies for benefits including tuition fee waiver (if eligible). Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community Detailed information is available at https://www.csuchico.edu/about/. As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University's 6th Strategic Priority that focuses on sustainability, stewardship, and the environment - see http://www.csuchico.edu/sustainability/index.shtml. California State University, Chico is committed to achieving excellence through diversity in the classroom and the workplace. It strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students, faculty, and staff. The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Posting Details Open Date (posting open date) 11/27/2019 Close Date (posting close date) Open Until Filled Yes Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: Recruitment Details Position Details Recruitment Number VA1260 Posting Period Open Until Filled (Review of Applications will begin 12/11/19. Applications received after that date may be considered.) On Campus Only No Working Title ASSOCIATE DIRECTOR OF DEVELOPMENT OR DIRECTOR OF DEVELOPMENT (Administrator I or II) Class Title ADMINISTRATOR I or II Level/Range/Grade 1 Salary Range (From $ to $) Salary commensurate with background and experience of the individual selected. ADMIN I anticipated hiring range: $50,000 - $70,000 per year, ADMIN II anticipated hiring range: $65,000 - $85,000 per year. Department University Development Number of Positions 1 FLSA Code Exempt Status At Will Full-time/part-time Full-time Pay Plan 12/12 CBU/MOU M80 - Management Personnel Plan Quick Link http://jobs.csuchico.edu/postings/5952 Work Schedule Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day Position Summary Primary Duties ADMINISTRATOR I: The Associate Director of Development reports directly to the Associate Vice President for University Advancement in close consultation with the Dean. The Associate Director of Development is responsible for planning and implementing individual, multi-year, major gift fund-raising efforts for the college. The fundamental responsibility of this position is major gift fundraising including prospect identification, cultivation, solicitation, and stewardship strategies in support of major/capital gifts and secondly in support of annual leadership gifts of $1,500 or more. The successful candidate will be a hands-on gift officer with demonstrated fund-raising experience and capable of handling a portfolio of 120 donors and prospects. While providing front-line fund-raising leadership Associate Development Director is expected to work in close collaboration with other Development Officers and with central advancement staff in Prospect Research, Scholarships, Planned Giving, and the Annual Fund. This position expected to secure gift revenue for the Department through a combination of cash, pledge commitments, gift-in-kind, and planned gifts. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1260a-Position-Description ADMINISTRATOR II: The Director of Development reports directly to the Associate Vice President for University Advancement in close consultation with the Dean. The Director of Development is responsible for planning and implementing individual, multi-year, major gift fund-raising efforts for the College. The fundamental responsibility of this position is major gift fundraising including prospect identification, cultivation, solicitation, and stewardship strategies in support of major/capital gifts ($25,000 or more) and secondly in support of annual leadership gifts of $1,500 or more. The successful candidate will be a hands-on major gift officer with demonstrated fund-raising experience and be capable of handling a portfolio of 150 donors and prospects. While providing front-line fund-raising leadership in the college, the Director of Development is expected to work in close collaboration with other development officers and with central advancement staff in Prospect Research, Scholarships, Planned Giving, and the Annual Fund. This position expected to secure $1 million in annual gift revenue for the university through a combination of cash, pledge commitments, gift-in-kind, and planned gifts. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1260b-Position-Description Knowledge, Skills and Abilities KNOWLEDGE: • ADMINISTRATOR I requires working knowledge and • ADMINISTRATOR II requires thorough knowledge of the following: • Principles, practices, best practices of gift solicitation. • Methods, practices, and procedures associated with gift and leadership prospect and donor identification, cultivation, solicitation, and stewardship. • Development of proposals and materials in support of fund-raising. • General knowledge of: • Management principles, practices, and technique. • Research and interview techniques. • Computer literacy and proficiency with Microsoft Office Suite programs and spread sheet programs especially Excel, as well as willingness and an ability to learn additional computer software programs. • Fluent in the use of standard office equipment (computers, copiers, phones, fax). ADMINISTRATOR I AND II SKILLS: Incumbent must possess: • Excellent interpersonal verbal and written communication skills. • Excellent organizational, collaboration, and leadership skills. • A high degree of personal motivation, independent judgement, and persuasiveness. • Demonstrated and proven history and ability working autonomously to handle prospect identification, multiple solicitations, and stewardship activities simultaneously. • A strong sense of financial accountability and the ability to manage resources with prudence and efficiency. ABILITIES: Must have the ability to: • Establish and maintain effective and cooperative working relationships with prospects, donors, volunteers, coaches, faculty, staff, and administrators. • Travel extensively to effectively meet monthly/annual visit goals with current and prospective donors. The supervisor will provide performance metric targets annually. • Carry out responsibilities in accordance with university policies and applicable laws. • Effectively accomplish fund-raising goals and enhance the image of the University. • Communicate effectively in a variety of formats to a broad range of audiences. • Prepare and present oral and written reports / data which are clear, concise, and comprehensive. • Work with Department, division, campus leadership, and advisory boards to establish, implement, and evaluate strategic development plans and goals. • Relate to a diverse variety of stakeholders, donors and community members. • Interpret complex procedures, agreements, polices, and regulations. • Work independently with minimal supervision. • Problem-solve effectively to address concerns and interests of campus constituents, guests, vendors, and others as needed. • Collect and analyze data / information, draw conclusions from the analysis, and determine course of action based on information. • Effectively identify, recruit and motivate volunteers. • Provide vision, motivation, leadership and guidance to faculty, staff, and volunteer leaders. • Establish and maintain effective and cooperative working relationships with prospects, donors, volunteers, faculty, staff, and administrators. • Communicate effectively in a variety of formats to a broad range of audiences. • Develop new skills that promote professional growth and effectiveness. • Adjust to change in a positive manner (e.g. work environment, technology). • Function cooperatively and productively as a member of a unit. • Conduct business with integrity and openness. • Perform assigned duties. Required Education and/or Experience ADMINISTRATOR I AND II: Bachelor's degree from an accredited college or university. AND A minimum of two years (Admin I) or three to five years (Admin II) of fundraising, sales or other applicable experience. • Examples of experience include: work with major gift and capital campaigns and direct experience soliciting gifts, developing and presenting proposals and associated materials in support of major gift fund-raising, or working with prospect research and in preparing contact reports. Recruitment Preferences Preference may be given to applicants with the following as they may be considered specialized skills: ADMINISTRATOR I and II: • Experience in campaign fund-raising or development, volunteer management, and/or prior employment at an institution. of higher education. • Possess a Master's Degree. • Chico State Alumni. ADMINISTRATOR I: • Experience managing prospects portfolios. ADMINISTRATOR II: • Experience managing large prospect portfolios. Special Requirements ADMINISTRATOR I AND II • A background check must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. This is considered a sensitive position. Current CSU, Chico employees are subject to a background check (including a criminal records check, sexual offender registry check and/or fingerprinting) if voluntarily moving into a sensitive position, regardless of any background checks previously conducted. • This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). • The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a "designated position" under the California State University's Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Procurement Card Holder, 2) • The person holding this position is considered a "General Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Throughout employment in this position incumbent must maintain a valid California Driver's License as well continued completion and compliance of the CSU Defensive Driver's Training course. • This position will involve a significant amount of travel including weekends and evenings. PHYSICAL REQUIREMENTS: Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office as well as extensive travel. WORK ENVIRONMENT: This position involves frequent to constant interaction with students, parents, guests, faculty and staff. The environment is a typical office with standard office equipment, requires the regular use of computers and the ability to sit or stand for extended periods of time. This is a fast-paced environment requiring a flexible schedule. Early morning, evening, weekend and overnight hours are required, as needed to travel and complete work or projects. May occasionally work outside and locations may include even and uneven walking surfaces, exposure to weather changes such as temperatures, humidity or precipitation. Requires frequent domestic travel, by commercial air and/or passenger vehicle. Travel assignments may include temperature variations, climbing stairs, lifting, pulling, pushing and moving up to 35 lbs. Benefits This position qualifies for benefits including tuition fee waiver (if eligible). Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community Detailed information is available at https://www.csuchico.edu/about/. As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University's 6th Strategic Priority that focuses on sustainability, stewardship, and the environment - see http://www.csuchico.edu/sustainability/index.shtml. California State University, Chico is committed to achieving excellence through diversity in the classroom and the workplace. It strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students, faculty, and staff. The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Posting Details Open Date (posting open date) 11/27/2019 Close Date (posting close date) Open Until Filled Yes Closing Date/Time: Open until filled
San Bernardino
5500 University Parkway, San Bernardino, CA 92407, USA
Description: Employment Status: Full-time "non-exempt" position. Work Schedule: To be determined. Salary: Salary is commensurate with experience. First Review Deadline: This position will remain open until filled. Position Summary Under the direction of the Associate Director of Operations, the Scheduling Coordinator provides assistance in planning, scheduling, organizing, and coordinating all events in the Santos Manuel Student Union (SMSU). Responsibilities include, but are not limited to, maintaining contact with clients, managing event contracts, scheduling and conducting pre-event meetings as needed, generating sales revenue, and coordinating efforts between SMSU Event Operations, Facilities, Audio Visual, and Building Managers. This position is the main point of contact for a large volume of walk-in traffic, phone, and electronic inquiries. Working in a fast-paced environment, this individual provides excellent, thorough assistance to students, faculty, staff, and community members to ensure quality customer service. Evaluates facility requests and determines appropriate facility and service requirements Assists clients with all aspects of event planning and conference coordination, including explanation of the reservation process and policies, facility selection, and compilation of estimated charges Makes arrangements for events including meeting facilities, audio visual equipment, tours, catering referrals, setup requirements using a web-based diagramming software, and staffing Completes all documentation related to an event including, but not limited to, invoicing, verification of certificates of liability, diagrams, University Police notifications, and parking arrangements Hires, trains, and supervises the Scheduling Office paraprofessional staff. Provides a developmental work environment with appropriately differentiated supervisory and task levels for Lead Student Assistants Serves as an expert on the SMSU Facility Use Policy and ensures adherence to the policy including contacting and tracking groups when violations occur Develops, promotes, and maintains a network of relationships with numerous CSUSB departments whose participation is essential for successful events. These areas include, but are not limited to, Special Events and Guest Services, the Office of Student Engagement, Environmental Health and Safety, Transportation Services, University Police, Campus Dining, Information Technology Services Assists in coordinating safety and security issues in collaboration with University Police, Risk Management, and Environmental Health and Safety Provides fiscal management for Scheduling budget and monitors budget as appropriate. Prepares annual budget requests and quarterly budget projections May be required to assist with setup and breakdowns which will require lifting of tables, chairs and other items Assists the Associate Director of Operations in developing and implementing a strategic sales plan for internal and external clients Contributes to the overall development of policies, procedures, and guidelines to build a successful event services program. Provides constructive modifications or suggestions for improvements in methods, techniques, offered services, and procedures Provides advice, and exercises independent judgement in resolving scheduling conflicts or grievances. Responds to customer concerns and provides appropriate resolutions to problems Conducts facilities tours and represents the department to the campus community, public, other organizations, and potential users Serves as a campus expert for EMS and coordinates training of campus clients and student organizations as needed Maintains and updates EMS scheduling software as needed Serves on campus-wide committees as assigned by the Associate Director of Operations Understands the vision of the SMSU, University and Division of Student Affairs and works towards the achievement of that vision Performs other duties as assigned Minimum Qualifications Bachelor's degree or 2 years of equivalent professional experience in a higher education setting Attentiveness to detail Excellent organizational skills Strong customer service orientation Demonstrated ability to handle multiple tasks, set priorities, and meet deadlines Effective written and oral communication Ability to establish and maintain effective working relationships with on and off campus clients Preferred Qualifications Knowledge and understanding of meeting and event planning principles, requirements, procedures, policies, and available resources Experience with Event Management System (EMS) scheduling software Experience with audio visual equipment A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: Employment Status: Full-time "non-exempt" position. Work Schedule: To be determined. Salary: Salary is commensurate with experience. First Review Deadline: This position will remain open until filled. Position Summary Under the direction of the Associate Director of Operations, the Scheduling Coordinator provides assistance in planning, scheduling, organizing, and coordinating all events in the Santos Manuel Student Union (SMSU). Responsibilities include, but are not limited to, maintaining contact with clients, managing event contracts, scheduling and conducting pre-event meetings as needed, generating sales revenue, and coordinating efforts between SMSU Event Operations, Facilities, Audio Visual, and Building Managers. This position is the main point of contact for a large volume of walk-in traffic, phone, and electronic inquiries. Working in a fast-paced environment, this individual provides excellent, thorough assistance to students, faculty, staff, and community members to ensure quality customer service. Evaluates facility requests and determines appropriate facility and service requirements Assists clients with all aspects of event planning and conference coordination, including explanation of the reservation process and policies, facility selection, and compilation of estimated charges Makes arrangements for events including meeting facilities, audio visual equipment, tours, catering referrals, setup requirements using a web-based diagramming software, and staffing Completes all documentation related to an event including, but not limited to, invoicing, verification of certificates of liability, diagrams, University Police notifications, and parking arrangements Hires, trains, and supervises the Scheduling Office paraprofessional staff. Provides a developmental work environment with appropriately differentiated supervisory and task levels for Lead Student Assistants Serves as an expert on the SMSU Facility Use Policy and ensures adherence to the policy including contacting and tracking groups when violations occur Develops, promotes, and maintains a network of relationships with numerous CSUSB departments whose participation is essential for successful events. These areas include, but are not limited to, Special Events and Guest Services, the Office of Student Engagement, Environmental Health and Safety, Transportation Services, University Police, Campus Dining, Information Technology Services Assists in coordinating safety and security issues in collaboration with University Police, Risk Management, and Environmental Health and Safety Provides fiscal management for Scheduling budget and monitors budget as appropriate. Prepares annual budget requests and quarterly budget projections May be required to assist with setup and breakdowns which will require lifting of tables, chairs and other items Assists the Associate Director of Operations in developing and implementing a strategic sales plan for internal and external clients Contributes to the overall development of policies, procedures, and guidelines to build a successful event services program. Provides constructive modifications or suggestions for improvements in methods, techniques, offered services, and procedures Provides advice, and exercises independent judgement in resolving scheduling conflicts or grievances. Responds to customer concerns and provides appropriate resolutions to problems Conducts facilities tours and represents the department to the campus community, public, other organizations, and potential users Serves as a campus expert for EMS and coordinates training of campus clients and student organizations as needed Maintains and updates EMS scheduling software as needed Serves on campus-wide committees as assigned by the Associate Director of Operations Understands the vision of the SMSU, University and Division of Student Affairs and works towards the achievement of that vision Performs other duties as assigned Minimum Qualifications Bachelor's degree or 2 years of equivalent professional experience in a higher education setting Attentiveness to detail Excellent organizational skills Strong customer service orientation Demonstrated ability to handle multiple tasks, set priorities, and meet deadlines Effective written and oral communication Ability to establish and maintain effective working relationships with on and off campus clients Preferred Qualifications Knowledge and understanding of meeting and event planning principles, requirements, procedures, policies, and available resources Experience with Event Management System (EMS) scheduling software Experience with audio visual equipment A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
San Bernardino
5500 University Parkway, San Bernardino, CA 92407, USA
Description: Employment Status: Full-time, temporary "non-exempt" position. Work Schedule: During Summer: Monday - Thursday 7:00AM to 5:30PM / Academic Year: Monday - Friday 8:00AM to 5:00PM. First Review Deadline: Applications will be reviewed beginning August 12, 2019. Current employees will be given preferred consideration. Under the direct supervision of the Senior Associate Athletics Director/Senior Woman Administrator and lead of Assistant Athletics Director of Marketing and Athletics Communications, the Fan Engagement & Marketing Coordinator will manage the execution of game day fan experience for all Yotes sports teams. A key member of the Game Day staff, the Fan Engagement, Marketing and Sales Coordinator will support, coordinate implementation of athletics marketing and ticket sales strategies. The incumbent will work collaboratively with department and university personnel to strengthen the visibility and connection of CSUSB Athletics within the university and local community. The incumbent will be a key member of the Athletics game day image and identity team. This position will provide support in the development and execution of all game day protocols to ensure a positive game day experience for all attendees. The incumbent will provide lead support for all areas pertaining to game day ticket operations/box office sales for all ticketing events sponsored by CSUSB Athletics. This position will assist in the coordination and execution of programming to increase ticket revenues, fan engagement, and game attendance using digital media and various marketing strategies. The incumbent will assist with special events such as Dave Stockton Golf Tournament, Student-Athlete Awards Showcase and Welcome Back, Homecoming, Blue & Black Fundraising Celebration, Etc. Specific responsibilities will include, but not limited to: Assist with coordination and implementation of internal and external marketing initiatives. Coordinate and order promotional/marketing materials for CSUSB Athletics. Orders must comply with CSUSB policies and procedures Provide direction to paraprofessionals assigned to marketing, including, but not limited to, the mascot, CSUSB spirit squad, band, game emcees, and in-game fan entertainment. Act as the marketing liaison to Student Athlete Advisory Council (SAAC). Serve as liaison to campus and external groups on behalf of CSUSB Athletics, to include ASI, Alumni, Housing and Residential Education, Admissions, Recreation and Wellness Work collaboratively with the Office of Strategic Communications to coordinate and ensure compliance with established branding strategies for logo approvals of all marketing collateral materials, apparel, and deliverables. Assist the department with the implementation of social media campaigns , including graphic design and videography Table and conduct marketing presentations at campus events or to campus organizations to promote CSUSB Athletics, games, and special events. Assist in the management of the marketing and ticketing budget. Education & Experience: High School Diploma or equivalent. Bachelor's Degree in Public Administrations, Business Administration, Higher Education or a related field preferred. Three (3) years of experience in general office administrative/clerical involving fan and consumer behavior, engagement, high impact practices in higher education, and development and execution of marketing and ticket sales strategies. Knowledge, Skills & Abilities: Knowledge of office methods, procedures and practices, and a thorough mastery of English, grammar, spelling and punctuation. A comprehensive knowledge of applicable University infrastructure, policies and procedures is required. Active problem solving skills are required along with effective and sensitive interpersonal skills. Ability to learn and adhere to NCAA compliance rules; knowledge and experience with application of NCAA, CCAA and CSU rules and regulations; Ability to lead paraprofessionals and take initiative to develop and execute programming and strategies as they relate to fan engagement and marketing; ability to perform in a fast paced environment Expertise in using standard office software such as MS Office package is required. The ability to prepare and present reports is required. Working knowledge of standard theories, practices, principles, and techniques of communication and marketing. Graphic design skills at the proficiency level with at least one year of experience in working for non-profit organizations, cultural or educational organizations. Familiarity with website content maintenance (Drupal). The ability to interpret independently, and apply a variety of complex policies and procedures is required along with the ability to identify deviations from applicable policies. The ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions is required. The ability to identify and troubleshoot office administration problems, recognize and advocate for solutions that yield programmatic progress and improvement, as well as respond to work area-related inquiries and requests is required. The ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. The ability to perform business math, support the analysis of budgetary data, and make accurate projections requiring some inference is required. The ability to work professionally, collaboratively, and collegially with a diverse group of people, clients and co-workers, is required, as is the ability to use persuasion and negotiation to expedite projects and achieve results. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Nov 28, 2019
Full Time
Description: Employment Status: Full-time, temporary "non-exempt" position. Work Schedule: During Summer: Monday - Thursday 7:00AM to 5:30PM / Academic Year: Monday - Friday 8:00AM to 5:00PM. First Review Deadline: Applications will be reviewed beginning August 12, 2019. Current employees will be given preferred consideration. Under the direct supervision of the Senior Associate Athletics Director/Senior Woman Administrator and lead of Assistant Athletics Director of Marketing and Athletics Communications, the Fan Engagement & Marketing Coordinator will manage the execution of game day fan experience for all Yotes sports teams. A key member of the Game Day staff, the Fan Engagement, Marketing and Sales Coordinator will support, coordinate implementation of athletics marketing and ticket sales strategies. The incumbent will work collaboratively with department and university personnel to strengthen the visibility and connection of CSUSB Athletics within the university and local community. The incumbent will be a key member of the Athletics game day image and identity team. This position will provide support in the development and execution of all game day protocols to ensure a positive game day experience for all attendees. The incumbent will provide lead support for all areas pertaining to game day ticket operations/box office sales for all ticketing events sponsored by CSUSB Athletics. This position will assist in the coordination and execution of programming to increase ticket revenues, fan engagement, and game attendance using digital media and various marketing strategies. The incumbent will assist with special events such as Dave Stockton Golf Tournament, Student-Athlete Awards Showcase and Welcome Back, Homecoming, Blue & Black Fundraising Celebration, Etc. Specific responsibilities will include, but not limited to: Assist with coordination and implementation of internal and external marketing initiatives. Coordinate and order promotional/marketing materials for CSUSB Athletics. Orders must comply with CSUSB policies and procedures Provide direction to paraprofessionals assigned to marketing, including, but not limited to, the mascot, CSUSB spirit squad, band, game emcees, and in-game fan entertainment. Act as the marketing liaison to Student Athlete Advisory Council (SAAC). Serve as liaison to campus and external groups on behalf of CSUSB Athletics, to include ASI, Alumni, Housing and Residential Education, Admissions, Recreation and Wellness Work collaboratively with the Office of Strategic Communications to coordinate and ensure compliance with established branding strategies for logo approvals of all marketing collateral materials, apparel, and deliverables. Assist the department with the implementation of social media campaigns , including graphic design and videography Table and conduct marketing presentations at campus events or to campus organizations to promote CSUSB Athletics, games, and special events. Assist in the management of the marketing and ticketing budget. Education & Experience: High School Diploma or equivalent. Bachelor's Degree in Public Administrations, Business Administration, Higher Education or a related field preferred. Three (3) years of experience in general office administrative/clerical involving fan and consumer behavior, engagement, high impact practices in higher education, and development and execution of marketing and ticket sales strategies. Knowledge, Skills & Abilities: Knowledge of office methods, procedures and practices, and a thorough mastery of English, grammar, spelling and punctuation. A comprehensive knowledge of applicable University infrastructure, policies and procedures is required. Active problem solving skills are required along with effective and sensitive interpersonal skills. Ability to learn and adhere to NCAA compliance rules; knowledge and experience with application of NCAA, CCAA and CSU rules and regulations; Ability to lead paraprofessionals and take initiative to develop and execute programming and strategies as they relate to fan engagement and marketing; ability to perform in a fast paced environment Expertise in using standard office software such as MS Office package is required. The ability to prepare and present reports is required. Working knowledge of standard theories, practices, principles, and techniques of communication and marketing. Graphic design skills at the proficiency level with at least one year of experience in working for non-profit organizations, cultural or educational organizations. Familiarity with website content maintenance (Drupal). The ability to interpret independently, and apply a variety of complex policies and procedures is required along with the ability to identify deviations from applicable policies. The ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions is required. The ability to identify and troubleshoot office administration problems, recognize and advocate for solutions that yield programmatic progress and improvement, as well as respond to work area-related inquiries and requests is required. The ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. The ability to perform business math, support the analysis of budgetary data, and make accurate projections requiring some inference is required. The ability to work professionally, collaboratively, and collegially with a diverse group of people, clients and co-workers, is required, as is the ability to use persuasion and negotiation to expedite projects and achieve results. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Sonoma State Unversity
1801 E Cotati Ave, Rohnert Park, California, USA
Description: Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. Reporting to the Senior Associate Director of Athletics, with additional lead work direction from the Athletics senior staff, the Assistant Strategic Communications & Marketing Specialist is responsible for working with the Senior Strategic Communications & Operations Specialist to support a broad range of projects involving media relations, in-game event management, maintaining historical records and NCAA-mandated statistics for assigned intercollegiate teams. Working fairly autonomously under general supervision, the major duties of the position include, but are not limited to, the following: - Generate game statistics using computer-based programs (The Automated Scorebook, State Crew, etc.); assume duties as official scorer, PA announcer, scoreboard operator, as needed. - Work with the Senior Strategic Communications & Operations Specialist to ensure a comprehensive marketing and communications program is delivered to cover weekly sports updates which includes developing content for the department website and other core media outlets, as well as coordinating media needs before, during, and after events. - Support video production of sporting events through the Seawolf Sports Network. - Produce weekly sports update newsletters and distribute electronically. - Contribute to and support the production of media guides/record books, including research, writing, editing, layout and design; game-day programs, scorecards, and inserts; as well as monitoring, maintaining and updating all-time statistical record database. - Write press releases, including post-game stories, student-athlete signings, awards, new hires, rankings for assigned sports; maintain photo files of coaches, staff, and student-athletes for use in brochures on the web, and in the media; pitch feature story ideas to local, regional, and national media; update student-athlete hometown media outlets. - Provide reports of weekly and yearly statistics to CCAA and NCAA. - Support award programs and represent Sonoma State at CoSIDA and national post-season events. - Serve as play-by-play announcer, as needed, on Seawolf Sports Network. - Produce marketing content for media guides, game programs, news releases, websites, ticket brochures, fundraising flyers, camp brochures, print advertising, and other campus publications hat promote intercollegiate athletics; designs brochures and flyers for camps, clinics, and other department fundraisers. - Provide on-site work direction to student event staff at home contests, which includes event management, and coordination duties to ensure event staff take scheduled meal breaks and record times worked. - Produce weekly sports update newsletters and distribute them electronically to opponents, media, fans, and staff; - Work with the Senior Strategic Communications & Operations Specialist to support a comprehensive marketing and promotions plan to maximize exposure, and attendance for all programs. - Solicit outside parties to arrange for group ticket sales to Athletics department events. - Support the distribution of marketing materials to sponsors, local vendors and University departments Develop and implement in-game promotions. - Support game operation functions as they pertain to marketing including writing game day scripts, PA content, sponsor fulfillment, music/band coordination, and spirit squads. - Assists the Senior Associate Directors and Senior Strategic Communications & Operations Specialist with sales of a full menu of group ticket packages to corporations and the general public. Perform other secondary duties as assigned. Duties take place in an office setting at Sonoma State University, with additional duties performed both indoors and outdoors in various locations on and off campus as it relates to coordinating and supporting events and programs. The position also requires frequent night and weekend hours, and will be specified only to meet operational needs. Incumbent will travel (by air, bus, automobiles) to conference, regional, and national post-season events with teams, which includes overnight stays away from campus. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. You must maintain regular and acceptable attendance at such levels as is determined by your Appropriate Administrator. Qualifications This position requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. Two to three years of collegiate athletic media relations experience strongly preferred. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles, along with experience providing customer service in a diverse, at times demanding, work environment. This position requires solid computer skills including, but not limited to, advanced proficiency with Microsoft Office and using the internet as a research tool. Thorough knowledge of and ability to effectively use media outlets (Facebook, Twitter, Instagram, SnapChat, YouTube, HootSuite) required, as well as experience with Stat Crew scoring software, Google Suite, desktop publishing software (lnDesign and Photoshop) and video editing software (iMovie, Adobe Premier and Adobe After Effects) highly preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and possess the knowledge, skills, and abilities indicated below: - Working knowledge of and ability to apply standard marketing principles; - Ability to analyze and select pertinent facts and integrate them into communication vehicles; - Ability to apply appropriate statistical techniques and methods to research and sports information; - Strong story development and journalistic writing skills, as well as advanced editorial skills; - Knowledge of interview techniques and the ability to define and deliver media messages; - Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences; - Thorough extensive knowledge of and the ability to apply expertise to support the sports programs sponsored by Sonoma State University; - Ability to prioritize and perform multiple tasks; - Ability to perform detailed work with accuracy under time pressures; - Demonstrated familiarity with, or the ability to attain familiarity with intercollegiate athletics culture; - Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the program; - Strong interpersonal skills, including strong public speaking, listening and interpretive skills; - Demonstrated ability to establish and maintain effective inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents and serve as a liaison for the department to the media, conference and other institutions; - Must be able to accept constructive feedback and work cooperatively in group situations; - Must also possess the ability to operationalize sustainability concepts (economy, society, and environment) into all aspects of performing job duties. Closing Date/Time: Open until filled
Dec 04, 2019
Full Time
Description: Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. Reporting to the Senior Associate Director of Athletics, with additional lead work direction from the Athletics senior staff, the Assistant Strategic Communications & Marketing Specialist is responsible for working with the Senior Strategic Communications & Operations Specialist to support a broad range of projects involving media relations, in-game event management, maintaining historical records and NCAA-mandated statistics for assigned intercollegiate teams. Working fairly autonomously under general supervision, the major duties of the position include, but are not limited to, the following: - Generate game statistics using computer-based programs (The Automated Scorebook, State Crew, etc.); assume duties as official scorer, PA announcer, scoreboard operator, as needed. - Work with the Senior Strategic Communications & Operations Specialist to ensure a comprehensive marketing and communications program is delivered to cover weekly sports updates which includes developing content for the department website and other core media outlets, as well as coordinating media needs before, during, and after events. - Support video production of sporting events through the Seawolf Sports Network. - Produce weekly sports update newsletters and distribute electronically. - Contribute to and support the production of media guides/record books, including research, writing, editing, layout and design; game-day programs, scorecards, and inserts; as well as monitoring, maintaining and updating all-time statistical record database. - Write press releases, including post-game stories, student-athlete signings, awards, new hires, rankings for assigned sports; maintain photo files of coaches, staff, and student-athletes for use in brochures on the web, and in the media; pitch feature story ideas to local, regional, and national media; update student-athlete hometown media outlets. - Provide reports of weekly and yearly statistics to CCAA and NCAA. - Support award programs and represent Sonoma State at CoSIDA and national post-season events. - Serve as play-by-play announcer, as needed, on Seawolf Sports Network. - Produce marketing content for media guides, game programs, news releases, websites, ticket brochures, fundraising flyers, camp brochures, print advertising, and other campus publications hat promote intercollegiate athletics; designs brochures and flyers for camps, clinics, and other department fundraisers. - Provide on-site work direction to student event staff at home contests, which includes event management, and coordination duties to ensure event staff take scheduled meal breaks and record times worked. - Produce weekly sports update newsletters and distribute them electronically to opponents, media, fans, and staff; - Work with the Senior Strategic Communications & Operations Specialist to support a comprehensive marketing and promotions plan to maximize exposure, and attendance for all programs. - Solicit outside parties to arrange for group ticket sales to Athletics department events. - Support the distribution of marketing materials to sponsors, local vendors and University departments Develop and implement in-game promotions. - Support game operation functions as they pertain to marketing including writing game day scripts, PA content, sponsor fulfillment, music/band coordination, and spirit squads. - Assists the Senior Associate Directors and Senior Strategic Communications & Operations Specialist with sales of a full menu of group ticket packages to corporations and the general public. Perform other secondary duties as assigned. Duties take place in an office setting at Sonoma State University, with additional duties performed both indoors and outdoors in various locations on and off campus as it relates to coordinating and supporting events and programs. The position also requires frequent night and weekend hours, and will be specified only to meet operational needs. Incumbent will travel (by air, bus, automobiles) to conference, regional, and national post-season events with teams, which includes overnight stays away from campus. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. You must maintain regular and acceptable attendance at such levels as is determined by your Appropriate Administrator. Qualifications This position requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. Two to three years of collegiate athletic media relations experience strongly preferred. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles, along with experience providing customer service in a diverse, at times demanding, work environment. This position requires solid computer skills including, but not limited to, advanced proficiency with Microsoft Office and using the internet as a research tool. Thorough knowledge of and ability to effectively use media outlets (Facebook, Twitter, Instagram, SnapChat, YouTube, HootSuite) required, as well as experience with Stat Crew scoring software, Google Suite, desktop publishing software (lnDesign and Photoshop) and video editing software (iMovie, Adobe Premier and Adobe After Effects) highly preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and possess the knowledge, skills, and abilities indicated below: - Working knowledge of and ability to apply standard marketing principles; - Ability to analyze and select pertinent facts and integrate them into communication vehicles; - Ability to apply appropriate statistical techniques and methods to research and sports information; - Strong story development and journalistic writing skills, as well as advanced editorial skills; - Knowledge of interview techniques and the ability to define and deliver media messages; - Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences; - Thorough extensive knowledge of and the ability to apply expertise to support the sports programs sponsored by Sonoma State University; - Ability to prioritize and perform multiple tasks; - Ability to perform detailed work with accuracy under time pressures; - Demonstrated familiarity with, or the ability to attain familiarity with intercollegiate athletics culture; - Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the program; - Strong interpersonal skills, including strong public speaking, listening and interpretive skills; - Demonstrated ability to establish and maintain effective inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents and serve as a liaison for the department to the media, conference and other institutions; - Must be able to accept constructive feedback and work cooperatively in group situations; - Must also possess the ability to operationalize sustainability concepts (economy, society, and environment) into all aspects of performing job duties. Closing Date/Time: Open until filled
