Modesto Irrigation District
Modesto, California, United States
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Jun 20, 2024
Full Time
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Licenses or Certifications: None. Notes to Applicants The City of Austin’s Office of Police Oversight ( OPO ) provides impartial oversight of the Austin Police Department’s conduct, practices, and policies to enhance accountability, informs the public to increase transparency, and creates sustainable partnerships throughout the community. We are a small team that embraces human-centered design and procedural justice. OPO is separate and independent from the Austin Police Department. The Office of Police Oversight ( OPO ) seeks a public information specialist to enhance transparency using media relations, digital marketing, and communications strategies. This role reports to the Public Information and Marketing Program Manager and collaborates with community engagement specialists, complaint specialists, and policy and research professionals to promote OPO’s programs and services. The public information specialist will write and design materials for multiple platforms, including press releases, blog articles, social media, flyers, website content, infographics, reports, and memos. When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Assessment: A presentation will be a part of the interview process. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. Applicants must submit a portfolio. Please submit a document with the following work samples: · One original digital design (graphic or website) · One writing sample (maximum of 3 pages per sample) Attach this item as “other document” in the Optional & Required Applicant Documents section of your application. If you are selected as a top candidate: Verification of your education and if you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Successful candidates must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Pay Range $28.04 - $34.34 Hours This position is in-person, Monday - Friday, from 8:00 a.m. - 5:00 p.m. Depending on Business needs, telework up to two days a week may be possible after successful completion of a six-month training period. Job Close Date 06/27/2024 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Austin, TX Preferred Qualifications Preferred Experience: Experience writing content for news media outlets or publications. Strong writing, editing, proof-reading, graphic design, and digital publishing ( CMS , HTML ) skills. Experience in utilizing plain language or accessible design practices in creating accessible communications for diverse populations, including non-English speaking communities and people living with disabilities. Experience creating content driven by data Experience with social and digital media Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Writes, plans, organize, direct, coordinate and edit articles for publication in a variety of forms, including electronic publication. Coordinates all aspects of production of marketing materials. 2. Performs media relations duties to include: media buying, news releases, and fielding questions from media. Performs public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. 3. Assists in the planning and development of advertising/promotional campaigns/strategies. 4. Provides event coordination services i.e., arrange facilities, contact media, invite all appropriate groups and individuals, etc. 5. Designs, researches, write and edit newsletters and releases for internal or external use. 6. Develops and updates intranet and internet web sites. 7. Produces public service announcements and videos and photography for promotional use. 8. Designs and maintains databases i.e., mailing lists, association & organization lists, etc. 9. Receives, investigates, and answers questions from external media and public. Serves as liaison for media and general public. Responsibilities - Supervision and/or Leadership Exercised: Conducts training of personnel regarding: how to communicate with the media, train external media on departments’ media standard operating procedures. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple projects and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have any Spanish language proficiency? No Yes - Can read. Yes - Can read and speak. Yes - Can read, speak, and write. * Describe when you developed content for people with disabilities or non-English speaking community members. What was your process for identifying the accessibility needs of community members? What strategies or tactics did you employ to improve accessibility? How did you measure success or integrate feedback from community members? (Open Ended Question) * Describe your experience in creating digital content and managing digital platforms, including but not limited to video, email newsletters, social media, graphic design, or website content. In your answer, please include which position on your application where you gained this experience, what specific role you played, and your familiarity with respective software or platforms. (Open Ended Question) * Applicants must submit a portfolio. This will be attached to your application as “other document” in the Optional & Required Applicant Documents section of your application. Have you submitted the following a document attachment? • One original digital design (graphic or website) • One writing sample (maximum of 3 pages per sample). Did you submit these required documents? Yes No Optional & Required Documents Required Documents Other Document Optional Documents
Jun 14, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Licenses or Certifications: None. Notes to Applicants The City of Austin’s Office of Police Oversight ( OPO ) provides impartial oversight of the Austin Police Department’s conduct, practices, and policies to enhance accountability, informs the public to increase transparency, and creates sustainable partnerships throughout the community. We are a small team that embraces human-centered design and procedural justice. OPO is separate and independent from the Austin Police Department. The Office of Police Oversight ( OPO ) seeks a public information specialist to enhance transparency using media relations, digital marketing, and communications strategies. This role reports to the Public Information and Marketing Program Manager and collaborates with community engagement specialists, complaint specialists, and policy and research professionals to promote OPO’s programs and services. The public information specialist will write and design materials for multiple platforms, including press releases, blog articles, social media, flyers, website content, infographics, reports, and memos. When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Assessment: A presentation will be a part of the interview process. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. Applicants must submit a portfolio. Please submit a document with the following work samples: · One original digital design (graphic or website) · One writing sample (maximum of 3 pages per sample) Attach this item as “other document” in the Optional & Required Applicant Documents section of your application. If you are selected as a top candidate: Verification of your education and if you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Successful candidates must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Pay Range $28.04 - $34.34 Hours This position is in-person, Monday - Friday, from 8:00 a.m. - 5:00 p.m. Depending on Business needs, telework up to two days a week may be possible after successful completion of a six-month training period. Job Close Date 06/27/2024 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Austin, TX Preferred Qualifications Preferred Experience: Experience writing content for news media outlets or publications. Strong writing, editing, proof-reading, graphic design, and digital publishing ( CMS , HTML ) skills. Experience in utilizing plain language or accessible design practices in creating accessible communications for diverse populations, including non-English speaking communities and people living with disabilities. Experience creating content driven by data Experience with social and digital media Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Writes, plans, organize, direct, coordinate and edit articles for publication in a variety of forms, including electronic publication. Coordinates all aspects of production of marketing materials. 2. Performs media relations duties to include: media buying, news releases, and fielding questions from media. Performs public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. 3. Assists in the planning and development of advertising/promotional campaigns/strategies. 4. Provides event coordination services i.e., arrange facilities, contact media, invite all appropriate groups and individuals, etc. 5. Designs, researches, write and edit newsletters and releases for internal or external use. 6. Develops and updates intranet and internet web sites. 7. Produces public service announcements and videos and photography for promotional use. 8. Designs and maintains databases i.e., mailing lists, association & organization lists, etc. 9. Receives, investigates, and answers questions from external media and public. Serves as liaison for media and general public. Responsibilities - Supervision and/or Leadership Exercised: Conducts training of personnel regarding: how to communicate with the media, train external media on departments’ media standard operating procedures. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple projects and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have any Spanish language proficiency? No Yes - Can read. Yes - Can read and speak. Yes - Can read, speak, and write. * Describe when you developed content for people with disabilities or non-English speaking community members. What was your process for identifying the accessibility needs of community members? What strategies or tactics did you employ to improve accessibility? How did you measure success or integrate feedback from community members? (Open Ended Question) * Describe your experience in creating digital content and managing digital platforms, including but not limited to video, email newsletters, social media, graphic design, or website content. In your answer, please include which position on your application where you gained this experience, what specific role you played, and your familiarity with respective software or platforms. (Open Ended Question) * Applicants must submit a portfolio. This will be attached to your application as “other document” in the Optional & Required Applicant Documents section of your application. Have you submitted the following a document attachment? • One original digital design (graphic or website) • One writing sample (maximum of 3 pages per sample). Did you submit these required documents? Yes No Optional & Required Documents Required Documents Other Document Optional Documents
Minimum Qualifications Public Information Specialist Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Licenses and Certifications Required: None. Public Information Specialist Sr Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants This position is responsible for the dissemination of news and information about departmental and Citywide programs to the media, general public, and City of Austin employees. While media relations will be the focus of this role, other duties may contribute to social media, internal communications, marketing, and public relations. Developing and implementing media strategies and providing advice and training on media engagement will also be key responsibilities. Strong candidates will demonstrate the following: Ability to thrive in a fast-paced environment, prioritizing multiple tasks with short deadlines under pressure while maintaining attention to detail Highly collaborative work style and ability to work well in a team environment and establish good rapport at all levels of the organization In-depth understanding of local government Salary: Public Information Specialist: $28.04 - $34.34 Public Information Specialist Senior: $30.29 - $37.86 When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. A cover letter is also required. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Military/veteran applicants will need to provide a copy of the DD-214 prior to confirming a start date. Pay Range See Notes to Applicants Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours will vary due to operational needs. Job Close Date 07/02/2024 Type of Posting External Department Communications and Public Information Office Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 301 W 2nd St, Austin, TX Preferred Qualifications Preferred Experience: Experience serving as official spokesperson to the media Experience responding to media inquiries on behalf of a governmental organization Experience conducting media training Experience writing press releases and media advisories Experience communicating with diverse demographics Experience translating complex ideas for a general audience Experience pitching stories and securing media coverage Experience seeking out and cultivating news and information resources for the development of stories Experience as a City of Austin PIO a plus Spanish language skills a plus Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Public Information Specialist Job Description Public Information Specialist Senior Job Description Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Public Information Specialist Job Description Public Information Specialist Senior Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet these minimum qualifications? Yes No * Describe your experience drafting press releases and serving as spokesperson for a large organization. If you do not have this experience state "none" or "N/A". (Open Ended Question) * Describe your experience investigating and responding to media inquiries for local, state and/or federal government. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 11, 2024
Full Time
Minimum Qualifications Public Information Specialist Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Licenses and Certifications Required: None. Public Information Specialist Sr Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants This position is responsible for the dissemination of news and information about departmental and Citywide programs to the media, general public, and City of Austin employees. While media relations will be the focus of this role, other duties may contribute to social media, internal communications, marketing, and public relations. Developing and implementing media strategies and providing advice and training on media engagement will also be key responsibilities. Strong candidates will demonstrate the following: Ability to thrive in a fast-paced environment, prioritizing multiple tasks with short deadlines under pressure while maintaining attention to detail Highly collaborative work style and ability to work well in a team environment and establish good rapport at all levels of the organization In-depth understanding of local government Salary: Public Information Specialist: $28.04 - $34.34 Public Information Specialist Senior: $30.29 - $37.86 When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. A cover letter is also required. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Military/veteran applicants will need to provide a copy of the DD-214 prior to confirming a start date. Pay Range See Notes to Applicants Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours will vary due to operational needs. Job Close Date 07/02/2024 Type of Posting External Department Communications and Public Information Office Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 301 W 2nd St, Austin, TX Preferred Qualifications Preferred Experience: Experience serving as official spokesperson to the media Experience responding to media inquiries on behalf of a governmental organization Experience conducting media training Experience writing press releases and media advisories Experience communicating with diverse demographics Experience translating complex ideas for a general audience Experience pitching stories and securing media coverage Experience seeking out and cultivating news and information resources for the development of stories Experience as a City of Austin PIO a plus Spanish language skills a plus Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Public Information Specialist Job Description Public Information Specialist Senior Job Description Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Public Information Specialist Job Description Public Information Specialist Senior Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet these minimum qualifications? Yes No * Describe your experience drafting press releases and serving as spokesperson for a large organization. If you do not have this experience state "none" or "N/A". (Open Ended Question) * Describe your experience investigating and responding to media inquiries for local, state and/or federal government. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Community Relations Specialist (Bilingual in Vietnamese) CalOptima CalOptima Health is seeking a highly motivated an experienced Community Relations Specialist to join our team. The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Position Information: Department: Community Relations Salary Grade: 306 - $58,205 - $90,217 ($27.98 - $43,3736) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Communicates major community developments and issues to leadership and other internal departments. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in community health, public affairs, communications, public health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: Master's degree in public affairs, community health or related field. Required Licensure / Certifications: Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/community-relations-specialist-bilingual-in-vietnamese-505-city-parkway-california-united-states-1a4105f4-0581-44c4-9805-0e2fd8972341 Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-036db30800283446bc98b86f10975fe6
Jun 08, 2024
Community Relations Specialist (Bilingual in Vietnamese) CalOptima CalOptima Health is seeking a highly motivated an experienced Community Relations Specialist to join our team. The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Position Information: Department: Community Relations Salary Grade: 306 - $58,205 - $90,217 ($27.98 - $43,3736) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Communicates major community developments and issues to leadership and other internal departments. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in community health, public affairs, communications, public health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: Master's degree in public affairs, community health or related field. Required Licensure / Certifications: Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/community-relations-specialist-bilingual-in-vietnamese-505-city-parkway-california-united-states-1a4105f4-0581-44c4-9805-0e2fd8972341 Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-036db30800283446bc98b86f10975fe6
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: CA1609A FIRST DAY OF FILING: Tuesday, May 28, 2024 at 8:00 A.M. (PT) Until the needs of the service are met and is subject to closure without prior notice. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: We are seeking qualified candidates to fill Senior Public Information Specialist vacancies in our Communications division at DCBA. DEFINITION: Initiates, plans, develops, maintains, evaluates, implements, and coordinates a more complex and sensitive public information and engagement program; serves in a lead capacity or may serve as a supervisor to public information staff engaged in the planning and dissemination of information through various media channels. CLASSIFICATION STANDARDS: Under general direction, positions allocable to this class report to a higher-level manager or Communications Manager and are responsible for initiating, planning, developing, maintaining, evaluating, implementing, and coordinating more complex public information programs which may be highly-visible, controversial, or sensitive in nature. This class serves a lead role in organization crisis communications or emergency communication responses and provides media training for departmental subject matter experts representing the department before civic and community groups. Positions are characterized by performing the more complex public information functions, such as communicating with members of the news media; developing crisis communications plans; planning, writing, editing, and preparing the more complicated and sensitive material for dissemination through various communication channels, as well as researching departmental programs and investigating and resolving concerns regarding departmental matters. Positions in this class provide technical guidance to other professional, technical, and/or support staff assigned to public information activities. Incumbents must demonstrate a sophisticated understanding of methods of communicating with the County’s diverse, multilingual communities, and must possess professional-level verbal and written communication skills, applying communication principles, methods, practices, and techniques to engage local media and to convey information to the public through various media channels. Incumbents apply their substantial knowledge in utilizing various media outlets and social media platforms, including hyperlocal and ethnic media outlets. Incumbents in this class must have extensive knowledge of the Public Records Act. This class may also serve as a supervisor. Incumbents must seek professional development opportunities and continually update their skills. Essential Job Functions Serves as a key resource to executive management, advising on media relations, strategic communications, procedures, and processes. Provides technical guidance or supervises a team of lower-level public information staff. Establishes the objectives of the department’s public information program and develops strategies and tactics to accomplish these objectives. Organizes and may assign work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Supervises the development and execution of communication strategies, tactics and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports, and other content. Oversees the coordination and execution of videography, photography, and graphic design services, as needed. Researches and oversees research of departmental projects for proactive media outreach (story pitches). Develops procedures, standards, and guidelines for collection, review, and presentation of information to be communicated to the public through the various media channels and platforms. Coordinates releases and distribution to the media; organizes and arranges public information campaigns and press conferences. Identifies, develops, and maintains key communication channels, adapting and improving them in line with external trends and business needs. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Attends and participates in meetings; stays abreast of new trends and innovations related to the field of public information and media relations. Serves as liaison between the department and media representatives and develops effective relationships with media outlets. Monitors and tracks issues affecting the department, monitors media channels and informs management accordingly. Works with department representatives to develop communications such as an annual report, annual budget, mission and vision, and other critical documents. Serves as an information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate accurate media coverage to highlight departmental activities to the public. Responds to newsworthy events and media inquiries, which may include emergencies as a result of an epidemic or following the occurrence of natural or other disaster by providing contacts and immediate responsiveness to inquiries including receiving and assessing information, tailoring releases to the audience, cooperating with the Board Office, Chief Executive Office, communications media, and advising appropriate personnel. Develops and maintains internal communication projects. Assesses effectiveness of digital content using online metrics. Maintains departmental website’s public information content. Staffs public information booth and make presentations to community groups. Develops and manages annual operating budget and provides fiscal direction to the unit(s) supervised. Responds to emergencies, newsworthy events, and media inquiries. Drives to different sites, as necessary. Requirements SELECTION REQUIREMENTS: A Bachelor's degree*, or higher, from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Relations, English or a closely-related field -AND- Four years of experience at the level of Los Angeles County’s class of Public Information Specialist** initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a public information program***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *To receive credit for the required degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization, at the time of filing or within 7 calendar days from the date of filing application. Please submit documentation to Ahsu@dcba.lacounty.gov and indicate your name, the exam name, and the exam number. **A Los Angeles County Public Information Specialist is defined as one who i nitiates, plans, develops, maintains, evaluates, implements, and coordinates a public information and engagement program for a County department. ***A Public Information program is one in which information is disseminated to internal and external audiences for the purpose of informing the public in support of an organization’s goals. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will be accepted for this examination. Employees who wish to qualify using experience gained in county classifications not listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within 7 calendar days from the last date of application filing. Out of Class Bonuses, Temporary Bonuses, and Additional Responsibility Bonuses must be approved/signed by the departmental HR Manager or designated representative or will not be accepted. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Questionable experience will be verified through the departmental HR Manager when necessary. DESIRABLE QUALIFICATIONS: Additional points will be awarded to candidates who possess the following desirable qualifications: Experience performing public information work for a government agency Experience using various social media platforms to communicate internally and externally, managing, and creating content for an organization’s website Experience providing technical guidance and supervision over other public information staff Experience working with the public, external organizations, media and press to communicate an organization’s message to the public in support of its goals and purpose Experience managing and creating organizations publications utilizing software such as MS PowerPoint, Adobe/Illustrator, Photoshop, Canva and Vizio Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. IMPORTANT NOTES : ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. NOTE: If you are unable to attach required documents, you must email the documents to the exam analyst, Alvin Hsu, at Ahsu@dcba.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number and the exam title. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. For more information, please visit their website at https://lacountylibrary.org or contact the specific libraries directly. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 948-2895 TELETYPE PHONE NUMBER: (800) 899-4099 ALTERNATE TELETYPE PHONE NUMBER: (800) 897- 0077 DEPARTMENT CONTACT Alvin Hsu, Exam Analyst (213) 948-2895 AHsu@dcba.lacounty.gov For detailed information, please click here
May 25, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: CA1609A FIRST DAY OF FILING: Tuesday, May 28, 2024 at 8:00 A.M. (PT) Until the needs of the service are met and is subject to closure without prior notice. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: We are seeking qualified candidates to fill Senior Public Information Specialist vacancies in our Communications division at DCBA. DEFINITION: Initiates, plans, develops, maintains, evaluates, implements, and coordinates a more complex and sensitive public information and engagement program; serves in a lead capacity or may serve as a supervisor to public information staff engaged in the planning and dissemination of information through various media channels. CLASSIFICATION STANDARDS: Under general direction, positions allocable to this class report to a higher-level manager or Communications Manager and are responsible for initiating, planning, developing, maintaining, evaluating, implementing, and coordinating more complex public information programs which may be highly-visible, controversial, or sensitive in nature. This class serves a lead role in organization crisis communications or emergency communication responses and provides media training for departmental subject matter experts representing the department before civic and community groups. Positions are characterized by performing the more complex public information functions, such as communicating with members of the news media; developing crisis communications plans; planning, writing, editing, and preparing the more complicated and sensitive material for dissemination through various communication channels, as well as researching departmental programs and investigating and resolving concerns regarding departmental matters. Positions in this class provide technical guidance to other professional, technical, and/or support staff assigned to public information activities. Incumbents must demonstrate a sophisticated understanding of methods of communicating with the County’s diverse, multilingual communities, and must possess professional-level verbal and written communication skills, applying communication principles, methods, practices, and techniques to engage local media and to convey information to the public through various media channels. Incumbents apply their substantial knowledge in utilizing various media outlets and social media platforms, including hyperlocal and ethnic media outlets. Incumbents in this class must have extensive knowledge of the Public Records Act. This class may also serve as a supervisor. Incumbents must seek professional development opportunities and continually update their skills. Essential Job Functions Serves as a key resource to executive management, advising on media relations, strategic communications, procedures, and processes. Provides technical guidance or supervises a team of lower-level public information staff. Establishes the objectives of the department’s public information program and develops strategies and tactics to accomplish these objectives. Organizes and may assign work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Supervises the development and execution of communication strategies, tactics and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports, and other content. Oversees the coordination and execution of videography, photography, and graphic design services, as needed. Researches and oversees research of departmental projects for proactive media outreach (story pitches). Develops procedures, standards, and guidelines for collection, review, and presentation of information to be communicated to the public through the various media channels and platforms. Coordinates releases and distribution to the media; organizes and arranges public information campaigns and press conferences. Identifies, develops, and maintains key communication channels, adapting and improving them in line with external trends and business needs. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Attends and participates in meetings; stays abreast of new trends and innovations related to the field of public information and media relations. Serves as liaison between the department and media representatives and develops effective relationships with media outlets. Monitors and tracks issues affecting the department, monitors media channels and informs management accordingly. Works with department representatives to develop communications such as an annual report, annual budget, mission and vision, and other critical documents. Serves as an information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate accurate media coverage to highlight departmental activities to the public. Responds to newsworthy events and media inquiries, which may include emergencies as a result of an epidemic or following the occurrence of natural or other disaster by providing contacts and immediate responsiveness to inquiries including receiving and assessing information, tailoring releases to the audience, cooperating with the Board Office, Chief Executive Office, communications media, and advising appropriate personnel. Develops and maintains internal communication projects. Assesses effectiveness of digital content using online metrics. Maintains departmental website’s public information content. Staffs public information booth and make presentations to community groups. Develops and manages annual operating budget and provides fiscal direction to the unit(s) supervised. Responds to emergencies, newsworthy events, and media inquiries. Drives to different sites, as necessary. Requirements SELECTION REQUIREMENTS: A Bachelor's degree*, or higher, from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Relations, English or a closely-related field -AND- Four years of experience at the level of Los Angeles County’s class of Public Information Specialist** initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a public information program***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *To receive credit for the required degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization, at the time of filing or within 7 calendar days from the date of filing application. Please submit documentation to Ahsu@dcba.lacounty.gov and indicate your name, the exam name, and the exam number. **A Los Angeles County Public Information Specialist is defined as one who i nitiates, plans, develops, maintains, evaluates, implements, and coordinates a public information and engagement program for a County department. ***A Public Information program is one in which information is disseminated to internal and external audiences for the purpose of informing the public in support of an organization’s goals. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will be accepted for this examination. Employees who wish to qualify using experience gained in county classifications not listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within 7 calendar days from the last date of application filing. Out of Class Bonuses, Temporary Bonuses, and Additional Responsibility Bonuses must be approved/signed by the departmental HR Manager or designated representative or will not be accepted. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Questionable experience will be verified through the departmental HR Manager when necessary. DESIRABLE QUALIFICATIONS: Additional points will be awarded to candidates who possess the following desirable qualifications: Experience performing public information work for a government agency Experience using various social media platforms to communicate internally and externally, managing, and creating content for an organization’s website Experience providing technical guidance and supervision over other public information staff Experience working with the public, external organizations, media and press to communicate an organization’s message to the public in support of its goals and purpose Experience managing and creating organizations publications utilizing software such as MS PowerPoint, Adobe/Illustrator, Photoshop, Canva and Vizio Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. IMPORTANT NOTES : ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. NOTE: If you are unable to attach required documents, you must email the documents to the exam analyst, Alvin Hsu, at Ahsu@dcba.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number and the exam title. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. For more information, please visit their website at https://lacountylibrary.org or contact the specific libraries directly. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 948-2895 TELETYPE PHONE NUMBER: (800) 899-4099 ALTERNATE TELETYPE PHONE NUMBER: (800) 897- 0077 DEPARTMENT CONTACT Alvin Hsu, Exam Analyst (213) 948-2895 AHsu@dcba.lacounty.gov For detailed information, please click here
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Licenses or Certifications: None Notes to Applicants The Public Information Specialist position is part of the Austin Transportation and Public Works public information team and would serve under the Office of the Director Division. The Public Information Specialist role is responsible for the following: Community engagement, public involvement, ensuring Language Access policies are followed, marketing, public relations, media relations, coordinating marketing initiatives, organizing departmental initiatives, leading graphic design development, video production and web content. This is a critical component of the Transportation and Public Works team, ensuring internal and external communications are correct, clear, concise and timely. This position requires frequent and ongoing communications with multiple TPW divisions, other City departments, as well as agencies outside the City of Austin to support the diverse and complex work of these entities. Serving the public by leading marketing strategies, grassroots campaigns and community outreach is expected of this team member. Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region’s mobility landscape. Inside TPW : https://www.youtube.com/watch?v=wu4fqWGoH0E Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Office Location Notes: Office location is subject to change based on department needs and programs. Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology: The Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $28.04 - $34.04 Hours Monday through Friday; 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 07/02/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. MoPac Expressway, Austin, TX, 78746 Preferred Qualifications Preferred Experience: Ability to communicate fluently in English and Spanish Professional experience in public engagement and community involvement to support organizational initiatives. Ability to collaborate with internal stakeholders such as program managers, as well as writers, data experts and graphic designers to advise the organization on effective communications. Ability to manage multiple priorities to implement adopted strategies in a deadline environments. Experience and interest in transportation and land use issues, especially the complexity of serving all users including people riding transit, bicycling, walking and driving. Experience working under pressure with tight deadlines in a professional setting. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Writes, plans, organize, direct, coordinate and edit articles for publication in a variety of forms, including electronic publication. Coordinates all aspects of production of marketing materials. Performs media relations duties to include: media buying, news releases, and fielding questions from media. Performs public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. Assists in the planning and development of advertising/promotional campaigns/strategies. Provides event coordination services i.e., arrange facilities, contact media, invite all appropriate groups and individuals, etc. Designs, researches, write and edit newsletters and releases for internal or external use. Develops and updates intranet and internet web sites. Produces public service announcements and videos and photography for promotional use. Designs and maintains databases i.e., mailing lists, association & organization lists, etc. Receives, investigates, and answers questions from external media and public. Serves as liaison for media and general public. Responsibilities - Supervision and/or Leadership Exercised: Conducts training of personnel regarding: how to communicate with the media, train external media on departments’ media standard operating procedures. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple projects and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for a Public information Specialist are a graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field, or four (4) years of experience in developing and implementing programs of public information. Do you meet these minimum qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Do you have experience in developing strategic communications plans and strategies? Yes, extensive Some experience None * Describe your experience making content for social media, especially short-form video content. (Open Ended Question) * Please describe your experience writing and editing press releases, articles, social media posts, and talking points. (Open Ended Question) * This position requires someone who can be available to provide communications support during citywide emergencies such as flooding, ice storms, and additional natural and man-made disasters. This could result in having to work outside of normal work hours. If offered the position, are you willing to work scheduled and unscheduled hours as mandated by business needs? Yes No * Do you have experience and interest in transportation issues, especially the complexity of serving all users including, people riding transit, bicycling, walking and driving? Experience Interest None * Please describe your proficiency/experience in Microsoft Office applications ie (Word, Excel, and Power Point). No Experience Basic Intermediate Expert * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * Please describe your experience working under pressure with tight deadlines in a professional setting. (Open Ended Question) * Please describe your experience building effective relationships to engage and collaborate with cross-functional teams and stakeholders at all levels of an organization. (Open Ended Question) * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Licenses or Certifications: None Notes to Applicants The Public Information Specialist position is part of the Austin Transportation and Public Works public information team and would serve under the Office of the Director Division. The Public Information Specialist role is responsible for the following: Community engagement, public involvement, ensuring Language Access policies are followed, marketing, public relations, media relations, coordinating marketing initiatives, organizing departmental initiatives, leading graphic design development, video production and web content. This is a critical component of the Transportation and Public Works team, ensuring internal and external communications are correct, clear, concise and timely. This position requires frequent and ongoing communications with multiple TPW divisions, other City departments, as well as agencies outside the City of Austin to support the diverse and complex work of these entities. Serving the public by leading marketing strategies, grassroots campaigns and community outreach is expected of this team member. Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region’s mobility landscape. Inside TPW : https://www.youtube.com/watch?v=wu4fqWGoH0E Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Office Location Notes: Office location is subject to change based on department needs and programs. Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology: The Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $28.04 - $34.04 Hours Monday through Friday; 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 07/02/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. MoPac Expressway, Austin, TX, 78746 Preferred Qualifications Preferred Experience: Ability to communicate fluently in English and Spanish Professional experience in public engagement and community involvement to support organizational initiatives. Ability to collaborate with internal stakeholders such as program managers, as well as writers, data experts and graphic designers to advise the organization on effective communications. Ability to manage multiple priorities to implement adopted strategies in a deadline environments. Experience and interest in transportation and land use issues, especially the complexity of serving all users including people riding transit, bicycling, walking and driving. Experience working under pressure with tight deadlines in a professional setting. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Writes, plans, organize, direct, coordinate and edit articles for publication in a variety of forms, including electronic publication. Coordinates all aspects of production of marketing materials. Performs media relations duties to include: media buying, news releases, and fielding questions from media. Performs public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. Assists in the planning and development of advertising/promotional campaigns/strategies. Provides event coordination services i.e., arrange facilities, contact media, invite all appropriate groups and individuals, etc. Designs, researches, write and edit newsletters and releases for internal or external use. Develops and updates intranet and internet web sites. Produces public service announcements and videos and photography for promotional use. Designs and maintains databases i.e., mailing lists, association & organization lists, etc. Receives, investigates, and answers questions from external media and public. Serves as liaison for media and general public. Responsibilities - Supervision and/or Leadership Exercised: Conducts training of personnel regarding: how to communicate with the media, train external media on departments’ media standard operating procedures. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple projects and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for a Public information Specialist are a graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field, or four (4) years of experience in developing and implementing programs of public information. Do you meet these minimum qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Do you have experience in developing strategic communications plans and strategies? Yes, extensive Some experience None * Describe your experience making content for social media, especially short-form video content. (Open Ended Question) * Please describe your experience writing and editing press releases, articles, social media posts, and talking points. (Open Ended Question) * This position requires someone who can be available to provide communications support during citywide emergencies such as flooding, ice storms, and additional natural and man-made disasters. This could result in having to work outside of normal work hours. If offered the position, are you willing to work scheduled and unscheduled hours as mandated by business needs? Yes No * Do you have experience and interest in transportation issues, especially the complexity of serving all users including, people riding transit, bicycling, walking and driving? Experience Interest None * Please describe your proficiency/experience in Microsoft Office applications ie (Word, Excel, and Power Point). No Experience Basic Intermediate Expert * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * Please describe your experience working under pressure with tight deadlines in a professional setting. (Open Ended Question) * Please describe your experience building effective relationships to engage and collaborate with cross-functional teams and stakeholders at all levels of an organization. (Open Ended Question) * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under general supervision of the Senior Director, Pre-Collegiate Programs, with additional lead work direction from the Associate Director of Pre-Collegiate Programs Business Operations, the Recruitment, Alumni, and Community Specialist performs varied administrative, technical and analytical duties in support of the day-to-day operations of the Pre-Collegiate Programs area. The incumbent serves as a liaison and main resource for participants, staff, department, and community, in diverse and complex matters requiring a comprehensive knowledge on policy, procedure, and practice. The incumbent is responsible for completing work assignments, projects, and meeting established deadlines. The incumbent contributes to the completion of broad and more complex organizational or program projects and goals, often providing project leadership or representing departments on key projects. Assignments require handling of multiple work priorities and accountability for own work results. Contacts involve interaction with all levels inside and outside the university, and may include dealing with sensitive and confidential information. Key Qualifications This position requires a bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Two years in a direct administrative support capacity preferred. Requires thorough knowledge of computers, Microsoft Office, and/or Google Suite. Ability to use a broad range of technology and systems for the capture, maintenance and reporting of key data required. Experience with using databases, web publishing software, and social media preferred. Related experience in public sector and/or higher education highly preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379 - $4,500 a month. This is a full time, temporary, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The u niversity reserves the right to terminate this appointment earlier than the scheduled expiration date. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under general supervision of the Senior Director, Pre-Collegiate Programs, with additional lead work direction from the Associate Director of Pre-Collegiate Programs Business Operations, the Recruitment, Alumni, and Community Specialist performs varied administrative, technical and analytical duties in support of the day-to-day operations of the Pre-Collegiate Programs area. The incumbent serves as a liaison and main resource for participants, staff, department, and community, in diverse and complex matters requiring a comprehensive knowledge on policy, procedure, and practice. The incumbent is responsible for completing work assignments, projects, and meeting established deadlines. The incumbent contributes to the completion of broad and more complex organizational or program projects and goals, often providing project leadership or representing departments on key projects. Assignments require handling of multiple work priorities and accountability for own work results. Contacts involve interaction with all levels inside and outside the university, and may include dealing with sensitive and confidential information. Key Qualifications This position requires a bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Two years in a direct administrative support capacity preferred. Requires thorough knowledge of computers, Microsoft Office, and/or Google Suite. Ability to use a broad range of technology and systems for the capture, maintenance and reporting of key data required. Experience with using databases, web publishing software, and social media preferred. Related experience in public sector and/or higher education highly preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379 - $4,500 a month. This is a full time, temporary, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The u niversity reserves the right to terminate this appointment earlier than the scheduled expiration date. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $111,000 - $116,520 annually; Commensurate with qualifications and experience Benefits Include: (15) Paid Holidays, (24) Vacation Days, Comprehensive Benefits Package Recruitment Closing Date: Open Until Filled First Application Review: July 1, 2024 THE DEPARTMENT: The Department of Strategic Communications (StratComm), in the Office of the President, is Cal Poly Pomona’s central communications office responsible for driving clear, consistent and coordinated brand storytelling. StratComm’s team informs, engages and inspires internal and external audiences to join Cal Poly Pomona in transforming lives through student success. StratComm’s portfolio of responsibilities includes media relations, reputation management, crisis communications, branding, marketing, digital and social media, visual and written storytelling across multiple platforms, executive and internal communications, advancement communications, and graphic design and standards. DUTIES AND RESPONSIBILITIES: MEDIA RELATIONS Advance the university’s reputation by promoting university leadership in higher ed, university achievements and newsworthy activities to local, regional, national and higher education media. Manages responses to incoming media queries that involve sensitive issues and PRA requests concerning campus operations, activities and other matters that require counsel from senior leadership. Serves as the team lead for media relations projects that require involvement of multiple departments or senior leadership input. Serve as the primary contact for professional and student media, utilize traditional and non-traditional processes to build and maintain positive, constructive relationships. Monitor and respond to active media inquiries through to completion. Draft and distribute news releases and high-value story pitches. When needed, draft talking points, statements and other media materials and gather qualitative and quantitative data and media assets. Coordinate with reporters and university spokespeople ensuring the reporter is connected with the best campus spokesperson or source. Serve as the primary university spokesperson. When more senior spokespeople are needed, collaborate with the Chief Communications Officer to identify those individuals. Work with leaders and communicators across campus to ensure that the best stories from their areas are promoted by StratComm, and when appropriate, to the media. Develop editorial/promotional calendar to identify and leverage proactive pitching opportunities throughout the year. Collaborate with university leaders, faculty, staff and students to identify experts and other sources for interviews. Collaborate with other campus leaders as needed on proactive messaging and media relations advancing strategic goals and projects Collaborate with StratComm colleagues across all squads to coordinate and optimize media outreach efforts. Coordinate the calendaring, editing, and submission of opinion columns provided to news organizations. Meet/guide reporters and accompanying crews upon arrival on campus. Regularly update leaders in StratComm and across the university on need-to-know media inquiries and the status of inquiries still in process. CRISIS AND ISSUES MANAGEMENT Participate in the Crisis Communications group in StratComm to inform, develop and refine the emergency communications plan for the university. Serve as the Assistant Public Information Officer (PIO) for Media Relations, which involves working directly with media, being the university spokesperson and/or going on-scene for media relations. Serve as back-up PIO in the Emergency Operations Center. Receive, fact-find and research sensitive issues emerging from or confronting the institution. Serve as a media and strategic advisor to university leadership and faculty experts on sensitive topics and in circumstances that could potentially put the university in a negative light. Ensure that sensitive and strategic content on such matters is shared only with the appropriate and authorized individuals within the university, the CSU and externally. Draft issue-specific talking points and statements. During major emergency events, report to campus to fulfill appropriate communications related operations in concert with other staff positions in the department. MANAGEMENT AND LEADERSHIP Serve as the lead of the Media Relations squad and HEERA manager of its members, including the Media Relations Specialist (PACS II) including training on department processes and media relations protocols, assigning tasks and projects, and ensuring their successful completion, conducting periodic and annual performance reviews. Reporting to the Chief Communications Officer, work with University Leadership on sensitive issues and crisis communications talking points, media statements and media interviews. Serve as a member of the StratComm leadership team, helping to shape the strategy, operations, culture and effectiveness of the department. Serve as primary department lead to the Strategic Communications and Public Affairs team at the Chancellor's Office. EXPERTS' PROMOTION AND TRAINING Maintain online resources for the news media, such as the Experts Guide and fact sheets. Regularly grow and update the Experts Guide website with faculty and staff experts who are trained to be effective sources and spokespeople. Counsel and train experts, university leaders and other interviewees in advance of interviews. In some cases, participate and/or sit in on the media interview to provide assistance and ensure accuracy of information provided. CONTENT DEVELOPMENT Write news releases and stories for campus publications as needed. Curate and promote university rankings. Advocate for connecting content decisions to the brand storytelling themes adopted by the university as well other strategic institutional interests. Counsel and assist team members on trending issues and content development that will be attractive to the news media. MEDIA SYSTEMS, EVALUATION AND REPORTING Oversee the monitoring, evaluation, reporting and promotion of media relations results, including regular media reports (at least annually), recaps of coverage for major news events, production of the bi-weekly CPP In the News email, use in other university channels (web, social, magazines, newsletters) and submission to News of the CSU. Maintain local, national and international media lists and update, in partnership with the chosen vendor, all lists on a 6-month rotation. Regularly monitor news coverage sentiment; consult with the Chief Communications Officer on message amplification demands, additional placement opportunities and necessary corrections. QUALIFICATIONS: A bachelor's degree in journalism, public relations, communications, English, or related field. California Driver’s License Five ore more years of experience in media relations or as a media specialist. Comprehensive and in-depth knowledge of communication, public affairs, media and media relations, and/or marketing theories and concepts in order to develop and execute communications strategies and plans to promote and position the university. Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. Ability to understand issues from a broad, strategic perspective. Thorough knowledge of applicable copyright and other laws pertaining to publications and the news media. Ability to effectively manage media relations and apply effective media strategies and techniques. Demonstrated ability to market story concepts to university officials and media outlets. Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. Working knowledge of appropriate use of statistical techniques. Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. Expert writing and editorial skills. Demonstrated organizational skills. Experience providing management, direction and/or supervision to full-time staff PREFERRED EXPERIENCE: Ten or more years of experience in media relations or as a media specialist. Master’s degree or the equivalent from an accredited college or university in English, journalism, public relations, communications or a related field. Professional experience in higher education communications, preferably media relations Work experience as a reporter, editor or similar in a media organization Work experience in an agency providing public relations or communications services to clients Three or more years' experience providing management, direction Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 18, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $111,000 - $116,520 annually; Commensurate with qualifications and experience Benefits Include: (15) Paid Holidays, (24) Vacation Days, Comprehensive Benefits Package Recruitment Closing Date: Open Until Filled First Application Review: July 1, 2024 THE DEPARTMENT: The Department of Strategic Communications (StratComm), in the Office of the President, is Cal Poly Pomona’s central communications office responsible for driving clear, consistent and coordinated brand storytelling. StratComm’s team informs, engages and inspires internal and external audiences to join Cal Poly Pomona in transforming lives through student success. StratComm’s portfolio of responsibilities includes media relations, reputation management, crisis communications, branding, marketing, digital and social media, visual and written storytelling across multiple platforms, executive and internal communications, advancement communications, and graphic design and standards. DUTIES AND RESPONSIBILITIES: MEDIA RELATIONS Advance the university’s reputation by promoting university leadership in higher ed, university achievements and newsworthy activities to local, regional, national and higher education media. Manages responses to incoming media queries that involve sensitive issues and PRA requests concerning campus operations, activities and other matters that require counsel from senior leadership. Serves as the team lead for media relations projects that require involvement of multiple departments or senior leadership input. Serve as the primary contact for professional and student media, utilize traditional and non-traditional processes to build and maintain positive, constructive relationships. Monitor and respond to active media inquiries through to completion. Draft and distribute news releases and high-value story pitches. When needed, draft talking points, statements and other media materials and gather qualitative and quantitative data and media assets. Coordinate with reporters and university spokespeople ensuring the reporter is connected with the best campus spokesperson or source. Serve as the primary university spokesperson. When more senior spokespeople are needed, collaborate with the Chief Communications Officer to identify those individuals. Work with leaders and communicators across campus to ensure that the best stories from their areas are promoted by StratComm, and when appropriate, to the media. Develop editorial/promotional calendar to identify and leverage proactive pitching opportunities throughout the year. Collaborate with university leaders, faculty, staff and students to identify experts and other sources for interviews. Collaborate with other campus leaders as needed on proactive messaging and media relations advancing strategic goals and projects Collaborate with StratComm colleagues across all squads to coordinate and optimize media outreach efforts. Coordinate the calendaring, editing, and submission of opinion columns provided to news organizations. Meet/guide reporters and accompanying crews upon arrival on campus. Regularly update leaders in StratComm and across the university on need-to-know media inquiries and the status of inquiries still in process. CRISIS AND ISSUES MANAGEMENT Participate in the Crisis Communications group in StratComm to inform, develop and refine the emergency communications plan for the university. Serve as the Assistant Public Information Officer (PIO) for Media Relations, which involves working directly with media, being the university spokesperson and/or going on-scene for media relations. Serve as back-up PIO in the Emergency Operations Center. Receive, fact-find and research sensitive issues emerging from or confronting the institution. Serve as a media and strategic advisor to university leadership and faculty experts on sensitive topics and in circumstances that could potentially put the university in a negative light. Ensure that sensitive and strategic content on such matters is shared only with the appropriate and authorized individuals within the university, the CSU and externally. Draft issue-specific talking points and statements. During major emergency events, report to campus to fulfill appropriate communications related operations in concert with other staff positions in the department. MANAGEMENT AND LEADERSHIP Serve as the lead of the Media Relations squad and HEERA manager of its members, including the Media Relations Specialist (PACS II) including training on department processes and media relations protocols, assigning tasks and projects, and ensuring their successful completion, conducting periodic and annual performance reviews. Reporting to the Chief Communications Officer, work with University Leadership on sensitive issues and crisis communications talking points, media statements and media interviews. Serve as a member of the StratComm leadership team, helping to shape the strategy, operations, culture and effectiveness of the department. Serve as primary department lead to the Strategic Communications and Public Affairs team at the Chancellor's Office. EXPERTS' PROMOTION AND TRAINING Maintain online resources for the news media, such as the Experts Guide and fact sheets. Regularly grow and update the Experts Guide website with faculty and staff experts who are trained to be effective sources and spokespeople. Counsel and train experts, university leaders and other interviewees in advance of interviews. In some cases, participate and/or sit in on the media interview to provide assistance and ensure accuracy of information provided. CONTENT DEVELOPMENT Write news releases and stories for campus publications as needed. Curate and promote university rankings. Advocate for connecting content decisions to the brand storytelling themes adopted by the university as well other strategic institutional interests. Counsel and assist team members on trending issues and content development that will be attractive to the news media. MEDIA SYSTEMS, EVALUATION AND REPORTING Oversee the monitoring, evaluation, reporting and promotion of media relations results, including regular media reports (at least annually), recaps of coverage for major news events, production of the bi-weekly CPP In the News email, use in other university channels (web, social, magazines, newsletters) and submission to News of the CSU. Maintain local, national and international media lists and update, in partnership with the chosen vendor, all lists on a 6-month rotation. Regularly monitor news coverage sentiment; consult with the Chief Communications Officer on message amplification demands, additional placement opportunities and necessary corrections. QUALIFICATIONS: A bachelor's degree in journalism, public relations, communications, English, or related field. California Driver’s License Five ore more years of experience in media relations or as a media specialist. Comprehensive and in-depth knowledge of communication, public affairs, media and media relations, and/or marketing theories and concepts in order to develop and execute communications strategies and plans to promote and position the university. Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. Ability to understand issues from a broad, strategic perspective. Thorough knowledge of applicable copyright and other laws pertaining to publications and the news media. Ability to effectively manage media relations and apply effective media strategies and techniques. Demonstrated ability to market story concepts to university officials and media outlets. Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. Working knowledge of appropriate use of statistical techniques. Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. Expert writing and editorial skills. Demonstrated organizational skills. Experience providing management, direction and/or supervision to full-time staff PREFERRED EXPERIENCE: Ten or more years of experience in media relations or as a media specialist. Master’s degree or the equivalent from an accredited college or university in English, journalism, public relations, communications or a related field. Professional experience in higher education communications, preferably media relations Work experience as a reporter, editor or similar in a media organization Work experience in an agency providing public relations or communications services to clients Three or more years' experience providing management, direction Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Fort Worth, TX
Fort Worth, TX, United States
Pay Range: $61,595 - $69,294 annual compensation Job Posting Closing on: Friday, July 5, 2024 Workdays & Hours: Monday - Friday 8am - 5pm; Some evening/weekend work required. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Marketing Specialist job is available with the City of Fort Worth Environmental Services Department. Environmental Services seeks to make Fort Worth the most livable city in Texas by providing services for solid waste, consumer health, and environmental quality. Under the supervision of the Communications Coordinator, the Marketing Specialist and team, will oversee various aspects of communications and public relations for the entire department. The Marketing Specialist must be able to use computer software and technology to support communications and public outreach which includes the development, implementation and promotion of public education programs and/or services and must possess excellent interpersonal skills to work with a diverse set of internal and external customers. Minimum Qualifications: Bachelor’s degree from an accredited college or university with major course work in Business Administration, Public Relations, Journalism, Marketing, Communications, Public Administration or a related field. Two (2) years of public relations, journalism, marketing, communications or a closely related field. Valid Texas Driver’s License Preferred Qualifications: Understanding of effective communications and marketing for Environmental Services Department operations to include: solid waste services, consumer health, and environmental quality. Graphic Design experience. Demonstrated ability to work with cross-functional teams, utilizing excellent interpersonal, and written/oral communication skills. Excellent leadership skills displaying empathy, effective organization, and time management. Proficient in communications software to include: Microsoft Office Suite, Adobe Creative Suite, Loomly, GovDelivery and OpenCities. Fluent in Spanish, written and/or oral. The Marketing Specialist job responsibilities include: Assists in developing, monitoring and evaluating quality, responsiveness, efficiency and effectiveness of assigned public education programs, services, methods and procedures. Creates and maintains database for mailing and other distribution lists, as required, as well as maintains records, develops reports and related correspondence concerning new or ongoing programs and services. Develops, promotes and coordinates specific activities within a public education or community program, project or initiative, to include public outreach. Prepares, designs and edits program marketing material, including press releases, newsletters, flyers, schedules of events, pamphlets and brochures, emails and electronic publications; assists in managing media relations; oversees distribution of published material; and writes articles for publications. Oversees printing and distribution. Creates imaging for various education programs and/or events for use in digital and print collaterals, social media and other publications, as needed. Uses design editing software, photo/video equipment, and other multimedia tools and/or software, as needed. Assists with the maintenance of department website content and web graphics, as needed. Ensures proper operation of computer software and equipment. Maintains digital assets library; maintains database of native art files and archived documents. Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting. Physical Demands: Medium work - Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Jun 22, 2024
Full Time
Pay Range: $61,595 - $69,294 annual compensation Job Posting Closing on: Friday, July 5, 2024 Workdays & Hours: Monday - Friday 8am - 5pm; Some evening/weekend work required. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Marketing Specialist job is available with the City of Fort Worth Environmental Services Department. Environmental Services seeks to make Fort Worth the most livable city in Texas by providing services for solid waste, consumer health, and environmental quality. Under the supervision of the Communications Coordinator, the Marketing Specialist and team, will oversee various aspects of communications and public relations for the entire department. The Marketing Specialist must be able to use computer software and technology to support communications and public outreach which includes the development, implementation and promotion of public education programs and/or services and must possess excellent interpersonal skills to work with a diverse set of internal and external customers. Minimum Qualifications: Bachelor’s degree from an accredited college or university with major course work in Business Administration, Public Relations, Journalism, Marketing, Communications, Public Administration or a related field. Two (2) years of public relations, journalism, marketing, communications or a closely related field. Valid Texas Driver’s License Preferred Qualifications: Understanding of effective communications and marketing for Environmental Services Department operations to include: solid waste services, consumer health, and environmental quality. Graphic Design experience. Demonstrated ability to work with cross-functional teams, utilizing excellent interpersonal, and written/oral communication skills. Excellent leadership skills displaying empathy, effective organization, and time management. Proficient in communications software to include: Microsoft Office Suite, Adobe Creative Suite, Loomly, GovDelivery and OpenCities. Fluent in Spanish, written and/or oral. The Marketing Specialist job responsibilities include: Assists in developing, monitoring and evaluating quality, responsiveness, efficiency and effectiveness of assigned public education programs, services, methods and procedures. Creates and maintains database for mailing and other distribution lists, as required, as well as maintains records, develops reports and related correspondence concerning new or ongoing programs and services. Develops, promotes and coordinates specific activities within a public education or community program, project or initiative, to include public outreach. Prepares, designs and edits program marketing material, including press releases, newsletters, flyers, schedules of events, pamphlets and brochures, emails and electronic publications; assists in managing media relations; oversees distribution of published material; and writes articles for publications. Oversees printing and distribution. Creates imaging for various education programs and/or events for use in digital and print collaterals, social media and other publications, as needed. Uses design editing software, photo/video equipment, and other multimedia tools and/or software, as needed. Assists with the maintenance of department website content and web graphics, as needed. Ensures proper operation of computer software and equipment. Maintains digital assets library; maintains database of native art files and archived documents. Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting. Physical Demands: Medium work - Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Ag One/Jordan College Development and Program Specialist (Public Affairs/Communications Specialist II) Compensation and Benefits Anticipated Hiring Salary Range: $4,900 - $5,200 per month Full CSU Classification Salary Range: $3,949 - $7,143 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary The Program Specialist is an integral part of a small team dedicated to support, benefit and promote the Jordan College of Agricultural Sciences and Technology, its programs, and activities through the Ag One/Jordan College Development office. The team manages and administers the Ag One Foundation, a California 501 (c) 3 and all facets of fund raising and constituent relations for the Jordan College. The Program Specialist is responsible for planning and executing a broad range of alumni and friend’s special events, a broad range of marketing and communications including writing and producing a monthly newsletter, website content, as well as social media activities. This is done in collaboration with the Ag One board of directors and constituents from the Jordan College and Fresno State. This work will lead to identifying and engaging prospects to advance the philanthropic priorities of the Jordan College. The Program Specialist reports to the Ag One Executive Director/Senior Director of Development and provides program administration and support to the Executive Director/Senior Director, Director of Development, Ag One board, volunteers, and stakeholders of the Jordan College. Key Qualifications Thorough knowledge of and the ability to effectively use communication and media outlets, and marketing materials. Working knowledge of operational and fiscal analysis and techniques to assist/support with event budgeting. Competency and experience with the use of Word, Excel, PowerPoint, Gmail, Adobe, Publisher, Photoshop (or other image editing tools), social media platforms, and the internet. Skill/Ability to: Exceptional communication skills, including strong public speaking, listening and interpretive skills, to communicate effectively with audiences throughout various levels of an organization from volunteers to individual contributors to executive leadership. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions. Ability to appropriately handle sensitive and confidential information. Strong interpersonal skills to develop and maintain relationships within the university and community. Effectively use the latest technology including database, web technology, and social media to achieve communication goals. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Anticipate problems and address them proactively. Detail-oriented. Create and update webpage content using content management systems. Work effectively in a highly consultative and collaborative environment. Provide lead work direction and train others in new skills and procedures. Establish and maintain effective working relationships with faculty, staff and funding representatives from diverse ethnic, cultural, and socio-economic backgrounds. Ability to lift/move up to 50 pounds. Must be willing and able to travel and attend various functions, meetings, and conferences during the evenings and on weekends as required by the position. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor’s degree in a related field. Two years of experience in the field of marketing, special event planning and executing, or related field. Preferred Skills: Experience in fundraising, marketing, public relations or membership or customer-based organization. Experience working in the agricultural industry. Experience working in a nonprofit organization or membership-based organization, ideally agricultural. Demonstrated ability to be a highly energetic, self-starting, creative and entrepreneurial professional. Department Summary In 1979, several faculty, alumni and friends of the Jordan College of Agricultural Sciences and Technology had a million-dollar idea -- to start a foundation that would benefit, promote and support the college and its programs. The supporters set out to raise $1 million in permanent funds. Today, the Ag One Foundation has raised more than $30 million in endowed funds which are invested with the Fresno State Foundation. Over the years, donors, board members and volunteers have made it possible to award over 5,500 students with over $10.2 million in scholarships and program support. For the 2024-25 academic year, Ag One will provide $1 million to deserving students and programs. Deadline & Application Instructions This position is open until filled with an initial review end date of June 25, 2024 . Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 12, 2024
Ag One/Jordan College Development and Program Specialist (Public Affairs/Communications Specialist II) Compensation and Benefits Anticipated Hiring Salary Range: $4,900 - $5,200 per month Full CSU Classification Salary Range: $3,949 - $7,143 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary The Program Specialist is an integral part of a small team dedicated to support, benefit and promote the Jordan College of Agricultural Sciences and Technology, its programs, and activities through the Ag One/Jordan College Development office. The team manages and administers the Ag One Foundation, a California 501 (c) 3 and all facets of fund raising and constituent relations for the Jordan College. The Program Specialist is responsible for planning and executing a broad range of alumni and friend’s special events, a broad range of marketing and communications including writing and producing a monthly newsletter, website content, as well as social media activities. This is done in collaboration with the Ag One board of directors and constituents from the Jordan College and Fresno State. This work will lead to identifying and engaging prospects to advance the philanthropic priorities of the Jordan College. The Program Specialist reports to the Ag One Executive Director/Senior Director of Development and provides program administration and support to the Executive Director/Senior Director, Director of Development, Ag One board, volunteers, and stakeholders of the Jordan College. Key Qualifications Thorough knowledge of and the ability to effectively use communication and media outlets, and marketing materials. Working knowledge of operational and fiscal analysis and techniques to assist/support with event budgeting. Competency and experience with the use of Word, Excel, PowerPoint, Gmail, Adobe, Publisher, Photoshop (or other image editing tools), social media platforms, and the internet. Skill/Ability to: Exceptional communication skills, including strong public speaking, listening and interpretive skills, to communicate effectively with audiences throughout various levels of an organization from volunteers to individual contributors to executive leadership. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions. Ability to appropriately handle sensitive and confidential information. Strong interpersonal skills to develop and maintain relationships within the university and community. Effectively use the latest technology including database, web technology, and social media to achieve communication goals. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Anticipate problems and address them proactively. Detail-oriented. Create and update webpage content using content management systems. Work effectively in a highly consultative and collaborative environment. Provide lead work direction and train others in new skills and procedures. Establish and maintain effective working relationships with faculty, staff and funding representatives from diverse ethnic, cultural, and socio-economic backgrounds. Ability to lift/move up to 50 pounds. Must be willing and able to travel and attend various functions, meetings, and conferences during the evenings and on weekends as required by the position. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor’s degree in a related field. Two years of experience in the field of marketing, special event planning and executing, or related field. Preferred Skills: Experience in fundraising, marketing, public relations or membership or customer-based organization. Experience working in the agricultural industry. Experience working in a nonprofit organization or membership-based organization, ideally agricultural. Demonstrated ability to be a highly energetic, self-starting, creative and entrepreneurial professional. Department Summary In 1979, several faculty, alumni and friends of the Jordan College of Agricultural Sciences and Technology had a million-dollar idea -- to start a foundation that would benefit, promote and support the college and its programs. The supporters set out to raise $1 million in permanent funds. Today, the Ag One Foundation has raised more than $30 million in endowed funds which are invested with the Fresno State Foundation. Over the years, donors, board members and volunteers have made it possible to award over 5,500 students with over $10.2 million in scholarships and program support. For the 2024-25 academic year, Ag One will provide $1 million to deserving students and programs. Deadline & Application Instructions This position is open until filled with an initial review end date of June 25, 2024 . Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
TEXAS PARKS AND WILDLIFE
Lake Jackson, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Program Specialist I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Navy OS, YN, YNS, 611X, 612X, 641X, 712X Program Specialist I-VII Coast Guard OS, YN, OSS, PERS, Program Specialist I-VII Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Air Force 8U000, 16GX, 60C0, 63G0, 86M0, 86P0, 88A0, 88B0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Paul Cason, (979) 299-1808 PHYSICAL WORK ADDRESS: CF-Sea Center Texas, 302 Medical Drive, Lake Jackson TX, 77566 GENERAL DESCRIPTION : Under the direction of the Facility Director, the position assists with the daily operations and activities of a fish hatchery Visitor Center. Responsible for public relations, education and outreach, marketing, social media content, and general operations of the Visitor Center including assisting with the facility volunteer program. Assists in identifying and developing strategies to attract and recruit a volunteer workforce for the communities and the visitors served. Work involves establishing goals and objectives; developing guidelines, procedures, and rules; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating program activities; and developing budget requests. The position develops and monitors policies and procedures for volunteer involvement; and plans, assigns, and assists with the work of facility volunteers. The position is responsible for planning, organizing, promoting, and evaluating special events and collaborates with the Agency Volunteer Program Manager and the Agency Volunteer Management Committee on various aspects of volunteer management. Position provides customer service support, oversees issuing licenses, and assists with special projects. Performs additional duties as assigned. Complies with all Agency, Division and branch rules, regulations and procedures. NOTE 1 : Applicant MUST provide college transcript(s) prior to interview. A scanned copy of official college transcript(s) issued from the registrar must be attached to the online application. NOTE 2 : Work history experience MUST be completed in the online application. NOTE 3 : Resume and professional references may be attached to the online application, but not in place of completed application. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from an accredited college or university with course work in a relevant field such as: Public Management, Marine Biology, Ecology, Fisheries, Business Administration, Park Recreation, Public Affairs, Education, or a related field. Experience : Program Specialist I : No experience necessary; Program Specialist II : Two years relevant experience in environmental educational outreach, volunteer supervision and oversight related visitor center programs; Program Specialist III: Four years relevant experience in environmental educational outreach, volunteer supervision and oversight of related visitor center programs. Licensure : Must possess or be able to obtain within thirty days of employment, a valid Texas Class C driver's license. NOTE : Retention of position is contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS : Experience : Master's degree in a related field may substitute for one year of relevant experience; Ph.D. degree in a related field may substitute for two years of relevant experience. PREFERRED QUALIFICATIONS : Experience : Experience managing a visitor center or volunteer programs; Experience managing activities or special events with an emphasis on youth outreach. KNOWLEDGE, SKILLS, AND ABILITIES : Program Specialist I Knowledge of the natural marine resources of the Gulf of Mexico; Knowledge of marine aquariums and fish hatchery methods; Knowledge of adult and children's learning techniques; Knowledge of saltwater fisheries conservation issues; Knowledge of volunteer management principles; Knowledge of gift shop administration and operations; Program Specialist II Knowledge of Program Specialist I; PLUS Knowledge of all phases of visitor center administration and operations; Knowledge of event planning, volunteer management, and administration techniques and procedures; Knowledge of Recruitment, Retention, and Reactivation (3-R) outreach techniques; Program Specialist III Knowledge of Program Specialist II; PLUS Knowledge of fundraising, budgeting, and following complex purchasing protocols; Program Specialist I Skill in problem-solving, organizing, multi-tasking, and prioritizing; Skill in volunteer training and management; Skill in public relations; Skill in providing effective customer service; Skill in use of personal computers and software such as Microsoft Word and Excel; Skill in the use of social media; Program Specialist II Skill of Program Specialist I; PLUS Skill in visitor center management and safety related issues; Skill in effective public speaking; Skill in conflict resolution and customer service procedures; Skill in developing and conducting interpretive and informational programs following the 3-R model; Skill in planning, coordinating, and conducting special or large events; Program Specialist III Skill of Program Specialist II; PLUS Skill in preparing budgets, proposals, and financial reports; Program Specialist I Ability to organize and manage multiple projects; Ability to provide quality customer service; Ability to create and give presentations; Ability to coordinate and conduct large outdoor events; Ability to work with moderate supervision and with close attention to detail; Ability to handle and account for cash; Ability to develop positive working relationships with staff, volunteers, and other professionals; Ability to market and promote the facility and programs; Ability to maintain flexibility, work with frequent interruptions and changing priorities; Ability to treat customers in a courteous and professional manner while dealing with a large volume of people; Ability to work independently, and as a team; Ability to perform manual labor including lifting of materials and supplies up to 50 lbs.; Program Specialist II Ability of Program Specialist I; PLUS Ability to plan, assign, and train the work of others; Ability to manage a budget; Ability to prepare press releases, articles, special features and other; collateral and interpretive materials; Ability to motivate, direct, and develop staff and volunteers; Ability to develop beneficial relationships with the community, environmental organizations, volunteers, and civic groups; Ability to use current technology to conduct distance learning programs; Program Specialist III Ability of Program Specialist II; PLUS Ability to develop strategies and establish program objectives and goals that support the strategic plan; Ability to work with general supervision and with close attention to detail. WORKING CONDITIONS : Required to work on holidays, alternate weekends, and hours other than 8:00 am to 5:00 pm as necessary; Required to work overtime as necessary; Required to adjust to changing schedules; Required to respond to emergencies; Required to work outdoors, occasionally in adverse weather conditions; Required to travel 5% with possible overnight stays; Required to operate a state vehicle; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jun 27, 2024, 11:59:00 PM
May 31, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Program Specialist I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Navy OS, YN, YNS, 611X, 612X, 641X, 712X Program Specialist I-VII Coast Guard OS, YN, OSS, PERS, Program Specialist I-VII Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Air Force 8U000, 16GX, 60C0, 63G0, 86M0, 86P0, 88A0, 88B0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Paul Cason, (979) 299-1808 PHYSICAL WORK ADDRESS: CF-Sea Center Texas, 302 Medical Drive, Lake Jackson TX, 77566 GENERAL DESCRIPTION : Under the direction of the Facility Director, the position assists with the daily operations and activities of a fish hatchery Visitor Center. Responsible for public relations, education and outreach, marketing, social media content, and general operations of the Visitor Center including assisting with the facility volunteer program. Assists in identifying and developing strategies to attract and recruit a volunteer workforce for the communities and the visitors served. Work involves establishing goals and objectives; developing guidelines, procedures, and rules; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating program activities; and developing budget requests. The position develops and monitors policies and procedures for volunteer involvement; and plans, assigns, and assists with the work of facility volunteers. The position is responsible for planning, organizing, promoting, and evaluating special events and collaborates with the Agency Volunteer Program Manager and the Agency Volunteer Management Committee on various aspects of volunteer management. Position provides customer service support, oversees issuing licenses, and assists with special projects. Performs additional duties as assigned. Complies with all Agency, Division and branch rules, regulations and procedures. NOTE 1 : Applicant MUST provide college transcript(s) prior to interview. A scanned copy of official college transcript(s) issued from the registrar must be attached to the online application. NOTE 2 : Work history experience MUST be completed in the online application. NOTE 3 : Resume and professional references may be attached to the online application, but not in place of completed application. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from an accredited college or university with course work in a relevant field such as: Public Management, Marine Biology, Ecology, Fisheries, Business Administration, Park Recreation, Public Affairs, Education, or a related field. Experience : Program Specialist I : No experience necessary; Program Specialist II : Two years relevant experience in environmental educational outreach, volunteer supervision and oversight related visitor center programs; Program Specialist III: Four years relevant experience in environmental educational outreach, volunteer supervision and oversight of related visitor center programs. Licensure : Must possess or be able to obtain within thirty days of employment, a valid Texas Class C driver's license. NOTE : Retention of position is contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS : Experience : Master's degree in a related field may substitute for one year of relevant experience; Ph.D. degree in a related field may substitute for two years of relevant experience. PREFERRED QUALIFICATIONS : Experience : Experience managing a visitor center or volunteer programs; Experience managing activities or special events with an emphasis on youth outreach. KNOWLEDGE, SKILLS, AND ABILITIES : Program Specialist I Knowledge of the natural marine resources of the Gulf of Mexico; Knowledge of marine aquariums and fish hatchery methods; Knowledge of adult and children's learning techniques; Knowledge of saltwater fisheries conservation issues; Knowledge of volunteer management principles; Knowledge of gift shop administration and operations; Program Specialist II Knowledge of Program Specialist I; PLUS Knowledge of all phases of visitor center administration and operations; Knowledge of event planning, volunteer management, and administration techniques and procedures; Knowledge of Recruitment, Retention, and Reactivation (3-R) outreach techniques; Program Specialist III Knowledge of Program Specialist II; PLUS Knowledge of fundraising, budgeting, and following complex purchasing protocols; Program Specialist I Skill in problem-solving, organizing, multi-tasking, and prioritizing; Skill in volunteer training and management; Skill in public relations; Skill in providing effective customer service; Skill in use of personal computers and software such as Microsoft Word and Excel; Skill in the use of social media; Program Specialist II Skill of Program Specialist I; PLUS Skill in visitor center management and safety related issues; Skill in effective public speaking; Skill in conflict resolution and customer service procedures; Skill in developing and conducting interpretive and informational programs following the 3-R model; Skill in planning, coordinating, and conducting special or large events; Program Specialist III Skill of Program Specialist II; PLUS Skill in preparing budgets, proposals, and financial reports; Program Specialist I Ability to organize and manage multiple projects; Ability to provide quality customer service; Ability to create and give presentations; Ability to coordinate and conduct large outdoor events; Ability to work with moderate supervision and with close attention to detail; Ability to handle and account for cash; Ability to develop positive working relationships with staff, volunteers, and other professionals; Ability to market and promote the facility and programs; Ability to maintain flexibility, work with frequent interruptions and changing priorities; Ability to treat customers in a courteous and professional manner while dealing with a large volume of people; Ability to work independently, and as a team; Ability to perform manual labor including lifting of materials and supplies up to 50 lbs.; Program Specialist II Ability of Program Specialist I; PLUS Ability to plan, assign, and train the work of others; Ability to manage a budget; Ability to prepare press releases, articles, special features and other; collateral and interpretive materials; Ability to motivate, direct, and develop staff and volunteers; Ability to develop beneficial relationships with the community, environmental organizations, volunteers, and civic groups; Ability to use current technology to conduct distance learning programs; Program Specialist III Ability of Program Specialist II; PLUS Ability to develop strategies and establish program objectives and goals that support the strategic plan; Ability to work with general supervision and with close attention to detail. WORKING CONDITIONS : Required to work on holidays, alternate weekends, and hours other than 8:00 am to 5:00 pm as necessary; Required to work overtime as necessary; Required to adjust to changing schedules; Required to respond to emergencies; Required to work outdoors, occasionally in adverse weather conditions; Required to travel 5% with possible overnight stays; Required to operate a state vehicle; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jun 27, 2024, 11:59:00 PM
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The Digital Marketing Specialist will work under the general direction of the Associate Director of Digital Brand Strategy to proactively promote CSUSB through the development of digital content. Collaborate on all aspects of strategic planning, implementation, and continuation of multi-channel communications and marketing strategies. The Digitial Marketing Specialist is responsible for creating, scheduling and publishing digital marketing content to support the daily operations of the Strategic Communication team. Duties and responsibilities Independently provide support and develop more complex and broader content for Strategic Communication’s social media initiatives including but not limited to maintaining the University's YouTube Channel. Coordinate, schedule and track day-to-day digital content publishing schedules for a variety of media channels throughout the office as they relate to the overall marketing and communication strategies. Develop broad and complex content for a variety of digital marketing campaigns. Under general supervision, work collaboratively with Strategic Communication team to assist concept and plan future marketing initiatives including all aspects of strategic planning, implementation, and continuation of multi-channel communications and marketing strategies. Use judgment and discretion under general supervision to make decisions, interpret, and apply a wide range of strategies to enhance social media and marketing efforts. Maintain and track project management systems and databases to keep projects current with status and publishing schedules. Use thorough knowledge to assist in planning and implementing creative programs and campaigns to grow audiences across all platforms. Utilize strong story development, journalistic writing, and advanced editorial skills to proof written materials and edit copy updates to ensure brand values are clearly communicated Meet production schedules and deadlines. Provide lead work direction and project leadership to digital content student assistants. Apply appropriate statistical techniques and methods to research YouTube and videos outreach by tracking metrics and analyzing effectiveness of campaigns in effort to maximize results. Prepare reports and presentations by exercising judgment and discretion to interpret policies, procedures, and principles as required. Monitor marketing initiatives and key performance indicators. Attend CSUSB committees/meetings as needed to provide support for developing messaging strategies. Collaborate with university personnel to align marketing efforts with style standards and best practices, enhancing university credibility for both internal and external markets Effectively use web communication technology to achieve communication goals by monitoring office email accounts to route and respond to inquiries as needed Contribute to CSUSB’s vision of being the academic leader in customer service through quality, commitment, courtesy and teamwork. Other classification related duties as assigned. Minimum Qualifications: Equivalent to a bachelor's degree in a related field Three years of related professional or technical experience required. Required Qualifications: In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require: Working knowledge of and ability to apply standard theories, practices, principles and techniques related to communications in the public affairs, media, marketing, and/or sports information areas. Thorough knowledge of and ability to use effectively media outlets including planning media coverage and media publicity campaigns for the university and events. Ability to build and manage more sophisticated media contacts. Demonstrated ability to keep abreast of campus events and subject matter expertise in relation to current events to identify and capitalize on media opportunities that will promote the university and increase positive media coverage. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research or sports information. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Ability to provide lead work direction Preferred Qualifications: Thorough knowledge of social media and digital marketing general practices, including experience developing and managing social media campaigns. Ability to organize and plan work and projects including handling multiple priorities. Ability to keep abreast of public policy and public affairs issues. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present marketing reports and communication plans. Ability to work cooperatively with a diverse campus community. Experience in a marketing / public relations agency environment. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to build and maintain strong working relationships with staff and students. Well-developed organizational skills to work on multiple projects simultaneously in a deadline-driven environment. Must be able to maintain a friendly attitude during stressful conditions. Must be able and willing to take direction. Ability to produce in a fast-paced work environment. Be willing to take advantage of professional development learning opportunities. Prior experience or proficiency with Apple computers Working knowledge of university organizational policies, rules, regulations, procurement, purchasing. Experience in a higher education development or marketing setting is preferred. Passion for California State University, San Bernardino Basic knowledge and understanding of media outlets including print, television, and radio. Ability to work with the media for the coverage of events. Working knowledge of applicable software packages. Compensation and Benefits: Anticipated Hiring Range: $5,083 - $5,583 per month Classification Salary Range: $3,949 - $7,143 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: June 27, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jun 13 2024 Pacific Daylight Time Applications close: Jun 27 2024 Pacific Daylight Time Closing Date/Time:
Jun 14, 2024
Job Summary: The Digital Marketing Specialist will work under the general direction of the Associate Director of Digital Brand Strategy to proactively promote CSUSB through the development of digital content. Collaborate on all aspects of strategic planning, implementation, and continuation of multi-channel communications and marketing strategies. The Digitial Marketing Specialist is responsible for creating, scheduling and publishing digital marketing content to support the daily operations of the Strategic Communication team. Duties and responsibilities Independently provide support and develop more complex and broader content for Strategic Communication’s social media initiatives including but not limited to maintaining the University's YouTube Channel. Coordinate, schedule and track day-to-day digital content publishing schedules for a variety of media channels throughout the office as they relate to the overall marketing and communication strategies. Develop broad and complex content for a variety of digital marketing campaigns. Under general supervision, work collaboratively with Strategic Communication team to assist concept and plan future marketing initiatives including all aspects of strategic planning, implementation, and continuation of multi-channel communications and marketing strategies. Use judgment and discretion under general supervision to make decisions, interpret, and apply a wide range of strategies to enhance social media and marketing efforts. Maintain and track project management systems and databases to keep projects current with status and publishing schedules. Use thorough knowledge to assist in planning and implementing creative programs and campaigns to grow audiences across all platforms. Utilize strong story development, journalistic writing, and advanced editorial skills to proof written materials and edit copy updates to ensure brand values are clearly communicated Meet production schedules and deadlines. Provide lead work direction and project leadership to digital content student assistants. Apply appropriate statistical techniques and methods to research YouTube and videos outreach by tracking metrics and analyzing effectiveness of campaigns in effort to maximize results. Prepare reports and presentations by exercising judgment and discretion to interpret policies, procedures, and principles as required. Monitor marketing initiatives and key performance indicators. Attend CSUSB committees/meetings as needed to provide support for developing messaging strategies. Collaborate with university personnel to align marketing efforts with style standards and best practices, enhancing university credibility for both internal and external markets Effectively use web communication technology to achieve communication goals by monitoring office email accounts to route and respond to inquiries as needed Contribute to CSUSB’s vision of being the academic leader in customer service through quality, commitment, courtesy and teamwork. Other classification related duties as assigned. Minimum Qualifications: Equivalent to a bachelor's degree in a related field Three years of related professional or technical experience required. Required Qualifications: In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require: Working knowledge of and ability to apply standard theories, practices, principles and techniques related to communications in the public affairs, media, marketing, and/or sports information areas. Thorough knowledge of and ability to use effectively media outlets including planning media coverage and media publicity campaigns for the university and events. Ability to build and manage more sophisticated media contacts. Demonstrated ability to keep abreast of campus events and subject matter expertise in relation to current events to identify and capitalize on media opportunities that will promote the university and increase positive media coverage. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research or sports information. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Ability to provide lead work direction Preferred Qualifications: Thorough knowledge of social media and digital marketing general practices, including experience developing and managing social media campaigns. Ability to organize and plan work and projects including handling multiple priorities. Ability to keep abreast of public policy and public affairs issues. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present marketing reports and communication plans. Ability to work cooperatively with a diverse campus community. Experience in a marketing / public relations agency environment. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to build and maintain strong working relationships with staff and students. Well-developed organizational skills to work on multiple projects simultaneously in a deadline-driven environment. Must be able to maintain a friendly attitude during stressful conditions. Must be able and willing to take direction. Ability to produce in a fast-paced work environment. Be willing to take advantage of professional development learning opportunities. Prior experience or proficiency with Apple computers Working knowledge of university organizational policies, rules, regulations, procurement, purchasing. Experience in a higher education development or marketing setting is preferred. Passion for California State University, San Bernardino Basic knowledge and understanding of media outlets including print, television, and radio. Ability to work with the media for the coverage of events. Working knowledge of applicable software packages. Compensation and Benefits: Anticipated Hiring Range: $5,083 - $5,583 per month Classification Salary Range: $3,949 - $7,143 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: June 27, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jun 13 2024 Pacific Daylight Time Applications close: Jun 27 2024 Pacific Daylight Time Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: Valid Texas driver’s license. Notes to Applicants Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn more about the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. Position Description: The Community Engagement Specialist will lead Capital Delivery Services’ community engagement efforts with the goal of engaging more residents or the business community in activities that contribute to the department’s goals. This position will be responsible for developing a speaker’s bureau, planning community events, developing relationships with neighborhoods, businesses and community leaders. This position will also develop a strategic plan for grassroots community outreach that supports the Department’s programs and goals. Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. • This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. • Supplemental information or changes to your application may not be accepted after the job posting closes so please be sure all relevant experience is listed in the application. • If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Driving Requirement: This position requires a Valid Texas Class “C” Driver’s License. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations Additional Details: • This position may require a skills assessment. • If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. • The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. • This position is more than occasionally responsible for attendance at community events and meetings that can take place after traditional work hours and on weekends. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Public Works Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Public Works Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $30.29 - $37.86 Hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Job Close Date 07/09/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, Suite 800, Austin TX, 78704 Preferred Qualifications Preferred Experience: Experience planning and leading grassroots community outreach efforts. Experience working with diverse communities with varied cultural and language preferences. Experience leading community engagement programs, including giving presentations and participating in public outreach events. Experience collecting public input and analyzing the results to inform program and project planning. Bilingual (Spanish, written and oral). Ability to travel to multiple work locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * This position requires a valid Texas Driver License. Do you have a valid Texas Driver License or if selected for this position, do you have the ability to acquire a valid Texas Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please describe your experience planning and leading grassroots community outreach efforts. (Open Ended Question) * Please describe your experience working with diverse communities with varied cultural and language preferences. (Open Ended Question) * Please describe your experience leading community engagement programs, including giving presentations and participating in public outreach events. (Open Ended Question) * Please describe your experience collecting public input and analyzing the results to inform program and project planning. (Open Ended Question) * Are you bilingual with the ability to fluently speak and write in both English and Spanish? Yes No Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Jun 25, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: Valid Texas driver’s license. Notes to Applicants Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn more about the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. Position Description: The Community Engagement Specialist will lead Capital Delivery Services’ community engagement efforts with the goal of engaging more residents or the business community in activities that contribute to the department’s goals. This position will be responsible for developing a speaker’s bureau, planning community events, developing relationships with neighborhoods, businesses and community leaders. This position will also develop a strategic plan for grassroots community outreach that supports the Department’s programs and goals. Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. • This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. • Supplemental information or changes to your application may not be accepted after the job posting closes so please be sure all relevant experience is listed in the application. • If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Driving Requirement: This position requires a Valid Texas Class “C” Driver’s License. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations Additional Details: • This position may require a skills assessment. • If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. • The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. • This position is more than occasionally responsible for attendance at community events and meetings that can take place after traditional work hours and on weekends. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Public Works Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Public Works Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $30.29 - $37.86 Hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Job Close Date 07/09/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, Suite 800, Austin TX, 78704 Preferred Qualifications Preferred Experience: Experience planning and leading grassroots community outreach efforts. Experience working with diverse communities with varied cultural and language preferences. Experience leading community engagement programs, including giving presentations and participating in public outreach events. Experience collecting public input and analyzing the results to inform program and project planning. Bilingual (Spanish, written and oral). Ability to travel to multiple work locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * This position requires a valid Texas Driver License. Do you have a valid Texas Driver License or if selected for this position, do you have the ability to acquire a valid Texas Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please describe your experience planning and leading grassroots community outreach efforts. (Open Ended Question) * Please describe your experience working with diverse communities with varied cultural and language preferences. (Open Ended Question) * Please describe your experience leading community engagement programs, including giving presentations and participating in public outreach events. (Open Ended Question) * Please describe your experience collecting public input and analyzing the results to inform program and project planning. (Open Ended Question) * Are you bilingual with the ability to fluently speak and write in both English and Spanish? Yes No Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
TEXAS PARKS AND WILDLIFE
Monahans, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Specialist I-V Army 12C, 12G, 12N, 12V, 12W, 91C, 91E, 91J, 91L, 914A Maintenance Specialist I-V Navy AB, AN, BM, BU, CM, CN, DC, EO, FN, HT, SN, SW, 914A Maintenance Specialist I-V Coast Guard BM, DC, MK, DOSN, ENG, MAT Maintenance Specialist I-V Marine Corps 1169, 1171, 1300, 1316, 1371 Maintenance Specialist I-V Air Force 3E2X1, 3E3X1, 3E4X1, 3E4X3 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Phil Salonek, (432) 258-4474 PHYSICAL WORK ADDRESS: Monahans Sandhills State Park, 2500 East I-20 Exit 86, Road 41, Monahans, TX 79756 GENERAL DESCRIPTION: Under the direction of the Maintenance Supervisor, this position is responsible for park operations, maintenance, and visitor services at Monahans Sandhills State Park. Performs all phases of maintenance to facilities, buildings, vehicles, equipment and park grounds. Operates all types of equipment including power mowers, tools, trucks, tractors and other gasoline operated equipment. Performs daily cleaning and maintenance of restrooms, buildings, facilities and park grounds. Conducts revenue collection, report preparation, issues permits, visitor registration, fiscal control, public relations, safety and security. Provides quality visitor services by providing information about the park to the public and visitors. Assists in enforcing park rules and regulations. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Three years facility, equipment or grounds maintenance experience. Licensure: If driving is required, applicant must possess a valid state driver's license. ACCEPTABLE SUBSTITUTIONS: Experience: Thirty semester hours from an accredited college or university may substitute for one year of the required experience, with a maximum substitution of two years. PREFERRED QUALIFICATIONS: Experience: Experience working with the public; Experience in customer service and public relations. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of facility, equipment or grounds maintenance; Knowledge of general custodial duties; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using hand and power tools, mowers, trimmers, chain saws, tractors, vehicles, generators and other mechanical equipment; Skill in making repairs to facilities in the areas of carpentry, electrical, plumbing and mechanical systems; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to perform trail maintenance; Ability to follow and assist with enforcing park rules and regulations; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to assist with enforcing and following park rules and regulations; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping; Required to work 40 hours per week includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work overtime as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jun 27, 2024, 11:59:00 PM
Jun 07, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Specialist I-V Army 12C, 12G, 12N, 12V, 12W, 91C, 91E, 91J, 91L, 914A Maintenance Specialist I-V Navy AB, AN, BM, BU, CM, CN, DC, EO, FN, HT, SN, SW, 914A Maintenance Specialist I-V Coast Guard BM, DC, MK, DOSN, ENG, MAT Maintenance Specialist I-V Marine Corps 1169, 1171, 1300, 1316, 1371 Maintenance Specialist I-V Air Force 3E2X1, 3E3X1, 3E4X1, 3E4X3 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Phil Salonek, (432) 258-4474 PHYSICAL WORK ADDRESS: Monahans Sandhills State Park, 2500 East I-20 Exit 86, Road 41, Monahans, TX 79756 GENERAL DESCRIPTION: Under the direction of the Maintenance Supervisor, this position is responsible for park operations, maintenance, and visitor services at Monahans Sandhills State Park. Performs all phases of maintenance to facilities, buildings, vehicles, equipment and park grounds. Operates all types of equipment including power mowers, tools, trucks, tractors and other gasoline operated equipment. Performs daily cleaning and maintenance of restrooms, buildings, facilities and park grounds. Conducts revenue collection, report preparation, issues permits, visitor registration, fiscal control, public relations, safety and security. Provides quality visitor services by providing information about the park to the public and visitors. Assists in enforcing park rules and regulations. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Three years facility, equipment or grounds maintenance experience. Licensure: If driving is required, applicant must possess a valid state driver's license. ACCEPTABLE SUBSTITUTIONS: Experience: Thirty semester hours from an accredited college or university may substitute for one year of the required experience, with a maximum substitution of two years. PREFERRED QUALIFICATIONS: Experience: Experience working with the public; Experience in customer service and public relations. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of facility, equipment or grounds maintenance; Knowledge of general custodial duties; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using hand and power tools, mowers, trimmers, chain saws, tractors, vehicles, generators and other mechanical equipment; Skill in making repairs to facilities in the areas of carpentry, electrical, plumbing and mechanical systems; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to perform trail maintenance; Ability to follow and assist with enforcing park rules and regulations; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to assist with enforcing and following park rules and regulations; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping; Required to work 40 hours per week includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work overtime as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jun 27, 2024, 11:59:00 PM
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Financial Aid Specialist Job Category: CSEA Job Opening Date: May 30, 2024 Job Closing Date: June 25, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Financial Aid Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Months Salary: Starting at $5,389 per month Required Documents: Resume and Optional Document: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 125 Application materials must be received by 11:59 pm 06/24/2024 Required Documents: Resume and Optional Document: Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from an appropriate level manager or administrator, performs a variety of complex duties involved in providing financial aid assistance and recommending available alternatives for students; processes and verifies student financial aid applications; develops and awards student financial aid packages in accordance with prescribed policies, procedures, regulations, and guidelines. Participates in the coordination of specific financial aid programs, Work-Study, institutional scholarships, and loan programs. Provides training and work direction to temporary staff and student workers. Participates in Financial Aid outreach activities and events. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Financial Aid series. A Financial Aid Specialist is distinguished from a Financial Aid Assistant in that an incumbent in the former class is responsible for more complex technical decisions, requiring advanced technical knowledge and experience. Employees within this class are distinguished from the Senior Financial Aid Specialist in that the latter serves as a lead over lower-level financial aid staff. Employees at this level use District, College, State, and Federal regulations, policies, and procedures to provide accurate information and services to students and are fully aware of the operating procedures and policies of the work unit. Employees at the Financial Aid Specialist level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform the duties of the lower-level classifications within the assigned area, as required. Provide assistance and advisement to students applying for federal, state, and institutional financial aid programs; research available options and sources; discuss various eligibility criteria and explain ineligibility as necessary; interpret and explain Financial Aid policies and procedures. Review student documentation and information to ensure compliance with federal methodology, published regulations, and institutional policies and procedures; utilize independent judgment to investigate and assist students in resolving conflicting information. Process, package, determine eligibility, and award for federal and state financial aid programs; calculate financial need and determine applicant eligibility for all appropriate aid programs. Prepare and award financial aid packages, send award notifications, advise students on terms and conditions, including Master Promissory Notes, disclosure statements, and requirements and limitations of awards; apply independent judgment to ensure accurate disbursement of state, institutional, and federal funds. Review individual awards for accuracy and adjust based on unmet need, budget, and residency; monitor awards carefully to avoid over-awards and ensure compliance with award eligibility; counsel students on debt management and consequences of loan default; ensure exit loan counseling is completed. Exercise professional judgment in evaluating students with special circumstances on a case-by-case basis; review supporting documentation and make appropriate decisions when reviewing student appeals due to extenuating circumstances; make appropriate adjustments to financial aid application data elements, as needed. Determine possible changes to previous student eligibility based on changes to financial aid application records. Communicate to students and staff regarding changes to eligibility, request supporting documentation to resolve conflicting information, and place holds on financial aid disbursements until conflicts are resolved. Utilize appropriate systems/programs to report enrollment status and award eligibility for various programs; maintain accurate records of funds disbursed for reconciliation; reconcile disbursements; retrieve and review accounts receivable reports; research and evaluate information from various reports and act on information obtained, as necessary. Participate in the coordination of specific programs within Financial Aid; demonstrate knowledge of, interpret, and follow federal, state, and institutional laws and guidelines to determine eligibility. Apply and review Satisfactory Academic Progress (SAP) standards for each student applying for financial assistance according to federal and institutional regulations; review and evaluate SAP to determine eligibility for financial assistance; calculate and adjust awards based on SAP results; monitor continued aid eligibility; notify, interpret, and explain results to students; participate in the SAP appeals process, as directed; notify students of appeal status/outcome. Use District, College, State, and Federal regulations, policies, and procedures to provide accurate information and services to students and others; research and interpret regulations for Federal, State, and institutional financial aid programs; maintain current knowledge and stay up to date on program requirements and changes to financial aid services and options for students. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations, including FERPA and ADA; immediately report suspicious data or circumstances to supervisor. Participate in the coordination and planning of, and attend, various community relations and outreach activities targeted at new or returning students and/or potential students; may represent the College at on- and off-campus meetings, conferences, community events, and high school career and college fairs; assist in the distribution of promotional and marketing materials related to Financial Aid. Work closely with other offices in the coordination of the scholarship program; assist in reviewing scholarship applications; review appropriate spreadsheets and maintain accurate records of the disbursement of funds and student eligibility; assist in the coordination of scholarship ceremony; assist with notifying recipients. Serve as liaison, and assist with the coordination of services, functions, and activities with other College/District departments, including those at off-site locations; facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding area of assignment. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives. Maintain departmental area(s) in a safe, clean, and orderly environment; assure compliance with established safety procedures and regulations; seek to resolve any disruptive behavior; refer unresolved problems to supervisor; may call Campus Police in emergency situations. Provide training, mentoring, and work direction to lower-level staff, temporary staff, and assigned student workers; review and validate completed work for accuracy. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operational characteristics, principles, theories, practices, philosophy, services, goals, objectives, and activities of the functions, programs, and operations of the assigned area. Pertinent federal, state, and local laws, codes, policies, procedures, rules, restrictions, and regulations of the assigned area, including FERPA and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information; legal requirements related to area of assignment. Terminology, techniques, equipment, and materials related to the assigned area. College administrative services, student services and financial aid programs; District and College organization, operations, policies, and objectives. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Federal and State programs that provide financial assistance to students and student eligibility requirements. Methods and techniques of advising students regarding financial aid options and programs. Specialized financial aid software. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Generating and analyzing reports from systems and databases. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Principles and techniques used in public relations. Information and research resources available related to areas of assignment. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Learn, understand, and effectively operate electronic financial aid processing software systems accurately and expeditiously. Verify a variety of financial data and evaluate student ability to pay for education. Prepare and award well balanced financial aid packages based upon determined needs. Respond to difficult inquiries and requests from students regarding financial aid options and programs. Identify student needs and assist students in locating financial alternatives. Assist students in locating appropriate resources; provide assistance to students on matters related to Financial Aid programs. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, codes, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment; assure compliance with State and federal laws and District policies. Interpret and apply federal, state, and local policies, procedures, laws, and regulations. Perform a variety of duties and activities in support of the assigned area; prepare, generate, and proofread a variety of documents, forms, reports, and other written materials; disseminate information as appropriate; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; apply excellent organization skills and attention to detail; effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems; participate in updating the departmental website, as required. Compile data for various records; maintain accurate and up-to-date files and records for assigned program; develop and monitor various logs, accounts, and files for current and accurate information; verify accuracy of information, researching discrepancies and recording information. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned lower-level, temporary, and student staff. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work occasional evening/weekend shifts, as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to two years of college level course work in finance, accounting, business administration, public administration, or a related field. Experience: Two years of specialized clerical or technical experience within a college student services office, preferably in Financial Aid. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important : You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
May 31, 2024
Full Time
Title: Financial Aid Specialist Job Category: CSEA Job Opening Date: May 30, 2024 Job Closing Date: June 25, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Financial Aid Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Months Salary: Starting at $5,389 per month Required Documents: Resume and Optional Document: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 125 Application materials must be received by 11:59 pm 06/24/2024 Required Documents: Resume and Optional Document: Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from an appropriate level manager or administrator, performs a variety of complex duties involved in providing financial aid assistance and recommending available alternatives for students; processes and verifies student financial aid applications; develops and awards student financial aid packages in accordance with prescribed policies, procedures, regulations, and guidelines. Participates in the coordination of specific financial aid programs, Work-Study, institutional scholarships, and loan programs. Provides training and work direction to temporary staff and student workers. Participates in Financial Aid outreach activities and events. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Financial Aid series. A Financial Aid Specialist is distinguished from a Financial Aid Assistant in that an incumbent in the former class is responsible for more complex technical decisions, requiring advanced technical knowledge and experience. Employees within this class are distinguished from the Senior Financial Aid Specialist in that the latter serves as a lead over lower-level financial aid staff. Employees at this level use District, College, State, and Federal regulations, policies, and procedures to provide accurate information and services to students and are fully aware of the operating procedures and policies of the work unit. Employees at the Financial Aid Specialist level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform the duties of the lower-level classifications within the assigned area, as required. Provide assistance and advisement to students applying for federal, state, and institutional financial aid programs; research available options and sources; discuss various eligibility criteria and explain ineligibility as necessary; interpret and explain Financial Aid policies and procedures. Review student documentation and information to ensure compliance with federal methodology, published regulations, and institutional policies and procedures; utilize independent judgment to investigate and assist students in resolving conflicting information. Process, package, determine eligibility, and award for federal and state financial aid programs; calculate financial need and determine applicant eligibility for all appropriate aid programs. Prepare and award financial aid packages, send award notifications, advise students on terms and conditions, including Master Promissory Notes, disclosure statements, and requirements and limitations of awards; apply independent judgment to ensure accurate disbursement of state, institutional, and federal funds. Review individual awards for accuracy and adjust based on unmet need, budget, and residency; monitor awards carefully to avoid over-awards and ensure compliance with award eligibility; counsel students on debt management and consequences of loan default; ensure exit loan counseling is completed. Exercise professional judgment in evaluating students with special circumstances on a case-by-case basis; review supporting documentation and make appropriate decisions when reviewing student appeals due to extenuating circumstances; make appropriate adjustments to financial aid application data elements, as needed. Determine possible changes to previous student eligibility based on changes to financial aid application records. Communicate to students and staff regarding changes to eligibility, request supporting documentation to resolve conflicting information, and place holds on financial aid disbursements until conflicts are resolved. Utilize appropriate systems/programs to report enrollment status and award eligibility for various programs; maintain accurate records of funds disbursed for reconciliation; reconcile disbursements; retrieve and review accounts receivable reports; research and evaluate information from various reports and act on information obtained, as necessary. Participate in the coordination of specific programs within Financial Aid; demonstrate knowledge of, interpret, and follow federal, state, and institutional laws and guidelines to determine eligibility. Apply and review Satisfactory Academic Progress (SAP) standards for each student applying for financial assistance according to federal and institutional regulations; review and evaluate SAP to determine eligibility for financial assistance; calculate and adjust awards based on SAP results; monitor continued aid eligibility; notify, interpret, and explain results to students; participate in the SAP appeals process, as directed; notify students of appeal status/outcome. Use District, College, State, and Federal regulations, policies, and procedures to provide accurate information and services to students and others; research and interpret regulations for Federal, State, and institutional financial aid programs; maintain current knowledge and stay up to date on program requirements and changes to financial aid services and options for students. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations, including FERPA and ADA; immediately report suspicious data or circumstances to supervisor. Participate in the coordination and planning of, and attend, various community relations and outreach activities targeted at new or returning students and/or potential students; may represent the College at on- and off-campus meetings, conferences, community events, and high school career and college fairs; assist in the distribution of promotional and marketing materials related to Financial Aid. Work closely with other offices in the coordination of the scholarship program; assist in reviewing scholarship applications; review appropriate spreadsheets and maintain accurate records of the disbursement of funds and student eligibility; assist in the coordination of scholarship ceremony; assist with notifying recipients. Serve as liaison, and assist with the coordination of services, functions, and activities with other College/District departments, including those at off-site locations; facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding area of assignment. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives. Maintain departmental area(s) in a safe, clean, and orderly environment; assure compliance with established safety procedures and regulations; seek to resolve any disruptive behavior; refer unresolved problems to supervisor; may call Campus Police in emergency situations. Provide training, mentoring, and work direction to lower-level staff, temporary staff, and assigned student workers; review and validate completed work for accuracy. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operational characteristics, principles, theories, practices, philosophy, services, goals, objectives, and activities of the functions, programs, and operations of the assigned area. Pertinent federal, state, and local laws, codes, policies, procedures, rules, restrictions, and regulations of the assigned area, including FERPA and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information; legal requirements related to area of assignment. Terminology, techniques, equipment, and materials related to the assigned area. College administrative services, student services and financial aid programs; District and College organization, operations, policies, and objectives. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Federal and State programs that provide financial assistance to students and student eligibility requirements. Methods and techniques of advising students regarding financial aid options and programs. Specialized financial aid software. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Generating and analyzing reports from systems and databases. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Principles and techniques used in public relations. Information and research resources available related to areas of assignment. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Learn, understand, and effectively operate electronic financial aid processing software systems accurately and expeditiously. Verify a variety of financial data and evaluate student ability to pay for education. Prepare and award well balanced financial aid packages based upon determined needs. Respond to difficult inquiries and requests from students regarding financial aid options and programs. Identify student needs and assist students in locating financial alternatives. Assist students in locating appropriate resources; provide assistance to students on matters related to Financial Aid programs. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, codes, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment; assure compliance with State and federal laws and District policies. Interpret and apply federal, state, and local policies, procedures, laws, and regulations. Perform a variety of duties and activities in support of the assigned area; prepare, generate, and proofread a variety of documents, forms, reports, and other written materials; disseminate information as appropriate; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; apply excellent organization skills and attention to detail; effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems; participate in updating the departmental website, as required. Compile data for various records; maintain accurate and up-to-date files and records for assigned program; develop and monitor various logs, accounts, and files for current and accurate information; verify accuracy of information, researching discrepancies and recording information. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned lower-level, temporary, and student staff. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work occasional evening/weekend shifts, as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to two years of college level course work in finance, accounting, business administration, public administration, or a related field. Experience: Two years of specialized clerical or technical experience within a college student services office, preferably in Financial Aid. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important : You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Financial Aid Specialist, Categorical - Bilingual Preferred (Spanish) Job Category: CSEA Job Opening Date: May 30, 2024 Job Closing Date: June 25, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Financial Aid Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Months Salary: Starting at $5,389 per month, plus 2% bilingual stipend (if applicable) Required Documents: Resume and Optional Document: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 125 Application materials must be received by 11:59 pm 06/24/2024 Required Document: Resume and Optional Document: Cover Letter Applications missing the required documents will not be considered. Please Note: Employment in this position is contingent upon funding by SEAP (Student Equity and Achievement Program) This categorical funded position will be primarily focused on developing and coordinating outreach and inreach activities aimed at educating and assisting students in understanding and accessing financial aid resources. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from an appropriate level manager or administrator, performs a variety of complex duties involved in providing financial aid assistance and recommending available alternatives for students; processes and verifies student financial aid applications; develops and awards student financial aid packages in accordance with prescribed policies, procedures, regulations, and guidelines. Participates in the coordination of specific financial aid programs, Work-Study, institutional scholarships, and loan programs. Provides training and work direction to temporary staff and student workers. Participates in Financial Aid outreach activities and events. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Financial Aid series. A Financial Aid Specialist is distinguished from a Financial Aid Assistant in that an incumbent in the former class is responsible for more complex technical decisions, requiring advanced technical knowledge and experience. Employees within this class are distinguished from the Senior Financial Aid Specialist in that the latter serves as a lead over lower-level financial aid staff. Employees at this level use District, College, State, and Federal regulations, policies, and procedures to provide accurate information and services to students and are fully aware of the operating procedures and policies of the work unit. Employees at the Financial Aid Specialist level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform the duties of the lower-level classifications within the assigned area, as required. Provide assistance and advisement to students applying for federal, state, and institutional financial aid programs; research available options and sources; discuss various eligibility criteria and explain ineligibility as necessary; interpret and explain Financial Aid policies and procedures. Review student documentation and information to ensure compliance with federal methodology, published regulations, and institutional policies and procedures; utilize independent judgment to investigate and assist students in resolving conflicting information. Process, package, determine eligibility, and award for federal and state financial aid programs; calculate financial need and determine applicant eligibility for all appropriate aid programs. Prepare and award financial aid packages, send award notifications, advise students on terms and conditions, including Master Promissory Notes, disclosure statements, and requirements and limitations of awards; apply independent judgment to ensure accurate disbursement of state, institutional, and federal funds. Review individual awards for accuracy and adjust based on unmet need, budget, and residency; monitor awards carefully to avoid over-awards and ensure compliance with award eligibility; counsel students on debt management and consequences of loan default; ensure exit loan counseling is completed. Exercise professional judgment in evaluating students with special circumstances on a case-by-case basis; review supporting documentation and make appropriate decisions when reviewing student appeals due to extenuating circumstances; make appropriate adjustments to financial aid application data elements, as needed. Determine possible changes to previous student eligibility based on changes to financial aid application records. Communicate to students and staff regarding changes to eligibility, request supporting documentation to resolve conflicting information, and place holds on financial aid disbursements until conflicts are resolved. Utilize appropriate systems/programs to report enrollment status and award eligibility for various programs; maintain accurate records of funds disbursed for reconciliation; reconcile disbursements; retrieve and review accounts receivable reports; research and evaluate information from various reports and act on information obtained, as necessary. Participate in the coordination of specific programs within Financial Aid; demonstrate knowledge of, interpret, and follow federal, state, and institutional laws and guidelines to determine eligibility. Apply and review Satisfactory Academic Progress (SAP) standards for each student applying for financial assistance according to federal and institutional regulations; review and evaluate SAP to determine eligibility for financial assistance; calculate and adjust awards based on SAP results; monitor continued aid eligibility; notify, interpret, and explain results to students; participate in the SAP appeals process, as directed; notify students of appeal status/outcome. Use District, College, State, and Federal regulations, policies, and procedures to provide accurate information and services to students and others; research and interpret regulations for Federal, State, and institutional financial aid programs; maintain current knowledge and stay up to date on program requirements and changes to financial aid services and options for students. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations, including FERPA and ADA; immediately report suspicious data or circumstances to supervisor. Participate in the coordination and planning of, and attend, various community relations and outreach activities targeted at new or returning students and/or potential students; may represent the College at on- and off-campus meetings, conferences, community events, and high school career and college fairs; assist in the distribution of promotional and marketing materials related to Financial Aid. Work closely with other offices in the coordination of the scholarship program; assist in reviewing scholarship applications; review appropriate spreadsheets and maintain accurate records of the disbursement of funds and student eligibility; assist in the coordination of scholarship ceremony; assist with notifying recipients. Serve as liaison, and assist with the coordination of services, functions, and activities with other College/District departments, including those at off-site locations; facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding area of assignment. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives. Maintain departmental area(s) in a safe, clean, and orderly environment; assure compliance with established safety procedures and regulations; seek to resolve any disruptive behavior; refer unresolved problems to supervisor; may call Campus Police in emergency situations. Provide training, mentoring, and work direction to lower-level staff, temporary staff, and assigned student workers; review and validate completed work for accuracy. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operational characteristics, principles, theories, practices, philosophy, services, goals, objectives, and activities of the functions, programs, and operations of the assigned area. Pertinent federal, state, and local laws, codes, policies, procedures, rules, restrictions, and regulations of the assigned area, including FERPA and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information; legal requirements related to area of assignment. Terminology, techniques, equipment, and materials related to the assigned area. College administrative services, student services and financial aid programs; District and College organization, operations, policies, and objectives. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Federal and State programs that provide financial assistance to students and student eligibility requirements. Methods and techniques of advising students regarding financial aid options and programs. Specialized financial aid software. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Generating and analyzing reports from systems and databases. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Principles and techniques used in public relations. Information and research resources available related to areas of assignment. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Learn, understand, and effectively operate electronic financial aid processing software systems accurately and expeditiously. Verify a variety of financial data and evaluate student ability to pay for education. Prepare and award well balanced financial aid packages based upon determined needs. Respond to difficult inquiries and requests from students regarding financial aid options and programs. Identify student needs and assist students in locating financial alternatives. Assist students in locating appropriate resources; provide assistance to students on matters related to Financial Aid programs. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, codes, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment; assure compliance with State and federal laws and District policies. Interpret and apply federal, state, and local policies, procedures, laws, and regulations. Perform a variety of duties and activities in support of the assigned area; prepare, generate, and proofread a variety of documents, forms, reports, and other written materials; disseminate information as appropriate; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; apply excellent organization skills and attention to detail; effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems; participate in updating the departmental website, as required. Compile data for various records; maintain accurate and up-to-date files and records for assigned program; develop and monitor various logs, accounts, and files for current and accurate information; verify accuracy of information, researching discrepancies and recording information. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned lower-level, temporary, and student staff. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work occasional evening/weekend shifts, as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to two years of college level course work in finance, accounting, business administration, public administration, or a related field. Experience: Two years of specialized clerical or technical experience within a college student services office, preferably in Financial Aid. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important : You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
May 31, 2024
Full Time
Title: Financial Aid Specialist, Categorical - Bilingual Preferred (Spanish) Job Category: CSEA Job Opening Date: May 30, 2024 Job Closing Date: June 25, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Financial Aid Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Months Salary: Starting at $5,389 per month, plus 2% bilingual stipend (if applicable) Required Documents: Resume and Optional Document: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 125 Application materials must be received by 11:59 pm 06/24/2024 Required Document: Resume and Optional Document: Cover Letter Applications missing the required documents will not be considered. Please Note: Employment in this position is contingent upon funding by SEAP (Student Equity and Achievement Program) This categorical funded position will be primarily focused on developing and coordinating outreach and inreach activities aimed at educating and assisting students in understanding and accessing financial aid resources. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from an appropriate level manager or administrator, performs a variety of complex duties involved in providing financial aid assistance and recommending available alternatives for students; processes and verifies student financial aid applications; develops and awards student financial aid packages in accordance with prescribed policies, procedures, regulations, and guidelines. Participates in the coordination of specific financial aid programs, Work-Study, institutional scholarships, and loan programs. Provides training and work direction to temporary staff and student workers. Participates in Financial Aid outreach activities and events. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Financial Aid series. A Financial Aid Specialist is distinguished from a Financial Aid Assistant in that an incumbent in the former class is responsible for more complex technical decisions, requiring advanced technical knowledge and experience. Employees within this class are distinguished from the Senior Financial Aid Specialist in that the latter serves as a lead over lower-level financial aid staff. Employees at this level use District, College, State, and Federal regulations, policies, and procedures to provide accurate information and services to students and are fully aware of the operating procedures and policies of the work unit. Employees at the Financial Aid Specialist level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform the duties of the lower-level classifications within the assigned area, as required. Provide assistance and advisement to students applying for federal, state, and institutional financial aid programs; research available options and sources; discuss various eligibility criteria and explain ineligibility as necessary; interpret and explain Financial Aid policies and procedures. Review student documentation and information to ensure compliance with federal methodology, published regulations, and institutional policies and procedures; utilize independent judgment to investigate and assist students in resolving conflicting information. Process, package, determine eligibility, and award for federal and state financial aid programs; calculate financial need and determine applicant eligibility for all appropriate aid programs. Prepare and award financial aid packages, send award notifications, advise students on terms and conditions, including Master Promissory Notes, disclosure statements, and requirements and limitations of awards; apply independent judgment to ensure accurate disbursement of state, institutional, and federal funds. Review individual awards for accuracy and adjust based on unmet need, budget, and residency; monitor awards carefully to avoid over-awards and ensure compliance with award eligibility; counsel students on debt management and consequences of loan default; ensure exit loan counseling is completed. Exercise professional judgment in evaluating students with special circumstances on a case-by-case basis; review supporting documentation and make appropriate decisions when reviewing student appeals due to extenuating circumstances; make appropriate adjustments to financial aid application data elements, as needed. Determine possible changes to previous student eligibility based on changes to financial aid application records. Communicate to students and staff regarding changes to eligibility, request supporting documentation to resolve conflicting information, and place holds on financial aid disbursements until conflicts are resolved. Utilize appropriate systems/programs to report enrollment status and award eligibility for various programs; maintain accurate records of funds disbursed for reconciliation; reconcile disbursements; retrieve and review accounts receivable reports; research and evaluate information from various reports and act on information obtained, as necessary. Participate in the coordination of specific programs within Financial Aid; demonstrate knowledge of, interpret, and follow federal, state, and institutional laws and guidelines to determine eligibility. Apply and review Satisfactory Academic Progress (SAP) standards for each student applying for financial assistance according to federal and institutional regulations; review and evaluate SAP to determine eligibility for financial assistance; calculate and adjust awards based on SAP results; monitor continued aid eligibility; notify, interpret, and explain results to students; participate in the SAP appeals process, as directed; notify students of appeal status/outcome. Use District, College, State, and Federal regulations, policies, and procedures to provide accurate information and services to students and others; research and interpret regulations for Federal, State, and institutional financial aid programs; maintain current knowledge and stay up to date on program requirements and changes to financial aid services and options for students. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations, including FERPA and ADA; immediately report suspicious data or circumstances to supervisor. Participate in the coordination and planning of, and attend, various community relations and outreach activities targeted at new or returning students and/or potential students; may represent the College at on- and off-campus meetings, conferences, community events, and high school career and college fairs; assist in the distribution of promotional and marketing materials related to Financial Aid. Work closely with other offices in the coordination of the scholarship program; assist in reviewing scholarship applications; review appropriate spreadsheets and maintain accurate records of the disbursement of funds and student eligibility; assist in the coordination of scholarship ceremony; assist with notifying recipients. Serve as liaison, and assist with the coordination of services, functions, and activities with other College/District departments, including those at off-site locations; facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding area of assignment. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives. Maintain departmental area(s) in a safe, clean, and orderly environment; assure compliance with established safety procedures and regulations; seek to resolve any disruptive behavior; refer unresolved problems to supervisor; may call Campus Police in emergency situations. Provide training, mentoring, and work direction to lower-level staff, temporary staff, and assigned student workers; review and validate completed work for accuracy. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operational characteristics, principles, theories, practices, philosophy, services, goals, objectives, and activities of the functions, programs, and operations of the assigned area. Pertinent federal, state, and local laws, codes, policies, procedures, rules, restrictions, and regulations of the assigned area, including FERPA and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information; legal requirements related to area of assignment. Terminology, techniques, equipment, and materials related to the assigned area. College administrative services, student services and financial aid programs; District and College organization, operations, policies, and objectives. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Federal and State programs that provide financial assistance to students and student eligibility requirements. Methods and techniques of advising students regarding financial aid options and programs. Specialized financial aid software. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Generating and analyzing reports from systems and databases. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Principles and techniques used in public relations. Information and research resources available related to areas of assignment. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Learn, understand, and effectively operate electronic financial aid processing software systems accurately and expeditiously. Verify a variety of financial data and evaluate student ability to pay for education. Prepare and award well balanced financial aid packages based upon determined needs. Respond to difficult inquiries and requests from students regarding financial aid options and programs. Identify student needs and assist students in locating financial alternatives. Assist students in locating appropriate resources; provide assistance to students on matters related to Financial Aid programs. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, codes, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment; assure compliance with State and federal laws and District policies. Interpret and apply federal, state, and local policies, procedures, laws, and regulations. Perform a variety of duties and activities in support of the assigned area; prepare, generate, and proofread a variety of documents, forms, reports, and other written materials; disseminate information as appropriate; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; apply excellent organization skills and attention to detail; effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems; participate in updating the departmental website, as required. Compile data for various records; maintain accurate and up-to-date files and records for assigned program; develop and monitor various logs, accounts, and files for current and accurate information; verify accuracy of information, researching discrepancies and recording information. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned lower-level, temporary, and student staff. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work occasional evening/weekend shifts, as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to two years of college level course work in finance, accounting, business administration, public administration, or a related field. Experience: Two years of specialized clerical or technical experience within a college student services office, preferably in Financial Aid. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important : You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Social Media Strategist will improve the university's brand awareness and build online communities through its centralized social media platforms. The Social Media Strategist serves as the primary manager of central social media efforts and a guide to all SDSU locations and across campus while ensuring that the university's social presence is aligned with the university’s strategic priorities and public positioning. Duties include but are not limited to: Lead and execute a social media strategy aligned with the university’s strategic goals and values . Plan, create and implement brand-aligned content for SDSU flagship and presidential social media channels. Content includes written, photographic, graphic design and video for channels such as, but not limited to, TikTok, Facebook, Instagram, LinkedIn, YouTube and X. Optimize content for SEO and accessibility. Provide strategic direction and recommendations for handling sensitive situations on social media while ensuring the responses align with the university’s core values and mission. Engage with the social media community, acting as an advocate for SDSU through dialogue, listening, and responding to questions and comments. Proactively identify and assess any emerging or potential issues that could evolve into media relations, issues management or crisis communications concerns. Provide regular reporting of social media performance and issues. Closely collaborate with other SDSU locations and departments to provide consultation and social direction with communicators. Coordinate campus-wide usage and onboarding of social media tools, platforms, and resources, including Sprout Social and Canva Pro. Maintain university-wide social media guidelines and best practices; update and develop new resources when needed. Offer training on social media best practices to campus partners. Liaise with students, faculty, and staff to uncover stories and create visuals that highlight research, the student learning experience, and community engagement. Lead digital community-building and content sharing within SDSU. Monitor analytics; review and prepare regular reports on social media performance. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Strategic Communications and Public Affairs (StratComm) serves as the official voice of San Diego State University and shares the President’s vision, values and priorities while articulating a unified message about the university’s unique story. Core service areas include crisis and issues management, marketing, news and media relations, social media, web and interactive communications, executive communications and visual communications, and government and community relations. We work together with our partners across the institution and auxiliaries to promote the transformational diversity and impact of SDSU programs and achievements. Diversity, equity and inclusion are fundamental values that shape both the work of SDSU and StratComm. We believe in and practice efforts that help cultivate a diverse and inclusive environment, understanding that diverse teams help to foster creativity, innovation, and authentic connections. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. Also, by promoting equity and authentic representation, we empower our community to contribute their talents and ideas in ways that allow each of us to be successful and thrive. For more information regarding Strategic Communications, click here . Education and Experience Knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Key Qualifications Bachelor's degree in journalism, communications, marketing, public relations, or a related field. Demonstrated success managing TikTok, Facebook, Instagram, X, LinkedIn, and other social media platforms. Broad interest in and/or understanding of the public higher education sector. Business level proficiency in Spanish language is preferred. Strong copywriting abilities with a detail-oriented approach. Proven experience managing a fluid content calendar. Ability to work across departments and build strong relationships with co-workers. Experience with navigating crisis communications. Strong understanding of current and emerging social media, SEO, and digital trends. Proficient in social media analytics and reporting tools. Knowledge of graphic design and photography/video editing. Experience with relevant software, including social media management tools, Adobe Creative Suite, Canva, and others. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,611 - $8,342 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Casie Martinez at cmartinez12@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 20, 2024
Position Summary The Social Media Strategist will improve the university's brand awareness and build online communities through its centralized social media platforms. The Social Media Strategist serves as the primary manager of central social media efforts and a guide to all SDSU locations and across campus while ensuring that the university's social presence is aligned with the university’s strategic priorities and public positioning. Duties include but are not limited to: Lead and execute a social media strategy aligned with the university’s strategic goals and values . Plan, create and implement brand-aligned content for SDSU flagship and presidential social media channels. Content includes written, photographic, graphic design and video for channels such as, but not limited to, TikTok, Facebook, Instagram, LinkedIn, YouTube and X. Optimize content for SEO and accessibility. Provide strategic direction and recommendations for handling sensitive situations on social media while ensuring the responses align with the university’s core values and mission. Engage with the social media community, acting as an advocate for SDSU through dialogue, listening, and responding to questions and comments. Proactively identify and assess any emerging or potential issues that could evolve into media relations, issues management or crisis communications concerns. Provide regular reporting of social media performance and issues. Closely collaborate with other SDSU locations and departments to provide consultation and social direction with communicators. Coordinate campus-wide usage and onboarding of social media tools, platforms, and resources, including Sprout Social and Canva Pro. Maintain university-wide social media guidelines and best practices; update and develop new resources when needed. Offer training on social media best practices to campus partners. Liaise with students, faculty, and staff to uncover stories and create visuals that highlight research, the student learning experience, and community engagement. Lead digital community-building and content sharing within SDSU. Monitor analytics; review and prepare regular reports on social media performance. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Strategic Communications and Public Affairs (StratComm) serves as the official voice of San Diego State University and shares the President’s vision, values and priorities while articulating a unified message about the university’s unique story. Core service areas include crisis and issues management, marketing, news and media relations, social media, web and interactive communications, executive communications and visual communications, and government and community relations. We work together with our partners across the institution and auxiliaries to promote the transformational diversity and impact of SDSU programs and achievements. Diversity, equity and inclusion are fundamental values that shape both the work of SDSU and StratComm. We believe in and practice efforts that help cultivate a diverse and inclusive environment, understanding that diverse teams help to foster creativity, innovation, and authentic connections. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. Also, by promoting equity and authentic representation, we empower our community to contribute their talents and ideas in ways that allow each of us to be successful and thrive. For more information regarding Strategic Communications, click here . Education and Experience Knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Key Qualifications Bachelor's degree in journalism, communications, marketing, public relations, or a related field. Demonstrated success managing TikTok, Facebook, Instagram, X, LinkedIn, and other social media platforms. Broad interest in and/or understanding of the public higher education sector. Business level proficiency in Spanish language is preferred. Strong copywriting abilities with a detail-oriented approach. Proven experience managing a fluid content calendar. Ability to work across departments and build strong relationships with co-workers. Experience with navigating crisis communications. Strong understanding of current and emerging social media, SEO, and digital trends. Proficient in social media analytics and reporting tools. Knowledge of graphic design and photography/video editing. Experience with relevant software, including social media management tools, Adobe Creative Suite, Canva, and others. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,611 - $8,342 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Casie Martinez at cmartinez12@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Wellness and Health Promotion department supports the mission of the Student Wellness Center (SWC) by providing universal health promotion, education, and prevention programs which take place both within and outside of the SWC. Reporting to the Associate Director of Campus Wellness Education, with lead work direction provided by the Senior Health Promotion Specialist, the Health Promotion Specialist will perform skilled work planning, implementation, and evaluation of evidence-based health promotion strategies, policies, programs and services for the college community, with a focus on health conditions and behaviors that interfere with student success in young adult populations. In collaboration with other Student Wellness Center employees, along with SJSU faculty and staff, the incumbent is responsible for developing strong, evidence-based, data-driven programs and services based on relevant and measurable learning outcomes to improve individual and community health behaviors and status, and is expected to integrate multicultural and social justice concepts and principles into health promotion services. The Health Promotion Specialists focus on empowering students to access health-related services and to make changes in their lives to improve their health. Health Promotion moves beyond a focus on individual behavior towards a wide range social and environmental interventions. The Health Promotion Specialist participates in the coordination of the Peer Health Educator (PHE) program (student assistants) who provide PHE workshops, outreach events, and social marketing for the SJSU student body. The anticipated primary health specialty area of responsibility is Alcohol, Tobacco, and Other Drugs education, in addition to supporting overall health promotion, education, and prevention within the department of wellness & health promotion and the greater Student Wellness Center. Working collaboratively to support student success is the bottom line purpose of this and all Student Wellness Center positions. Key Responsibilities Provide a variety of didactic health education resources including presentations, educational and skill-based workshops, trainings, small group discussion and facilitation, and individual meetings related to alcohol and other drugs to assist students in learning about and appreciating the importance of health behaviors Promote healthy models, social norms, and values around alcohol, tobacco, and other drug use Provide integrative health promotion related to general health topics and their relation to alcohol, tobacco, and other drugs Collaborate to plan, implement, and evaluate theory and evidence based health promotion strategies, policies, programs, and services Consult with colleagues and department to develop strategic plans, goals, and measurable objectives for programs and services in alignment with goals and objectives of the University and reporting line Maintain and develop current resources, including web and social media, useful for serving students (staff and faculty) and accomplishing program goals Collaborate to promote programs and services to the campus community using both traditional marketing methods and emerging technologies Support student success through the oversight and delivery of presentations, programs, events, and trainings that address a variety of health and wellness topics, with a focus on alcohol and other drugs Complete program planning, implementation and training for the Peer Health Educators Knowledge, Skills & Abilities Thorough knowledge of: health education theories, research, and program assessment; planning, design, implementation, and evaluation of health education programs; and industry standards for the delivery of health education in higher education Ability to incorporate preventive health principles when counseling students Demonstrated commitment to diversity, social justice, and cultural competence and the ability to work collaboratively in a multicultural environment Ability to maintain strict confidentiality of Private Health Information and appropriately handle sensitive communications with students, staff, and external agencies Demonstrated ability to collaborate with colleagues and other key stakeholders to develop a comprehensive, multidisciplinary approach to health education for students Familiarity with the relationship between health and student learning, including academic performance Demonstrated ability and skill to organize, promote, and facilitate public meetings and to prepare, select, assemble, evaluate, and utilize educational materials Proficient in a variety of computer software applications (e.g., word processing, spreadsheet, PowerPoint, and presentation software.) Ability to perform effectively in a detail-oriented environment Ability to effectively manage multiple work priorities Ability to mentor Peer Educators with an emphasis on individual strengths while coaching on areas for improvement Ability to link student work to internships, fieldwork, academic coursework, and/or career goals Experience providing regular informal and formal feedback Knowledge of social marketing and health communication strategies Thorough knowledge of English grammar, business writing, punctuation, and spelling Ability to compose and appropriately format correspondence and reports Must possess excellent customer service and public relations skills Required Qualifications Bachelor’s degree or equivalent in an approved program in health education or a related health field Equivalent to one to two years of progressively responsible health education experience or combination of education and experience which provides the required knowledge and abilities Preferred Qualifications A Master’s Degree in Public Health or related field Experience designing, organizing, implementing, and evaluating effective programming Experience as a student supervisor, lead, and/or mentor Experience providing health education for alcohol, tobacco, and/or other drugs Compensation Classification: Health Educator Anticipated Hiring Range: $6,209/month - $6,667/month CSU Salary Range: $4,561/month - $8,804/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 20, 2024 through July 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Pursuant to Senate Bill 24 (Leyva) - College Student Right to Access Act , services provided by CSU Student Wellness Centers include, but are not limited to, primary medical care, counseling and psychological services, health promotion/prevention, sexual health education and support (including the provision of medication abortion services), and other coordinated care services (including gender-affirming care). It is expected that all CSU SWC employees will engage in the administration of these services as applicable to their position, scope of practice, and license. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 21, 2024
Job Summary The Wellness and Health Promotion department supports the mission of the Student Wellness Center (SWC) by providing universal health promotion, education, and prevention programs which take place both within and outside of the SWC. Reporting to the Associate Director of Campus Wellness Education, with lead work direction provided by the Senior Health Promotion Specialist, the Health Promotion Specialist will perform skilled work planning, implementation, and evaluation of evidence-based health promotion strategies, policies, programs and services for the college community, with a focus on health conditions and behaviors that interfere with student success in young adult populations. In collaboration with other Student Wellness Center employees, along with SJSU faculty and staff, the incumbent is responsible for developing strong, evidence-based, data-driven programs and services based on relevant and measurable learning outcomes to improve individual and community health behaviors and status, and is expected to integrate multicultural and social justice concepts and principles into health promotion services. The Health Promotion Specialists focus on empowering students to access health-related services and to make changes in their lives to improve their health. Health Promotion moves beyond a focus on individual behavior towards a wide range social and environmental interventions. The Health Promotion Specialist participates in the coordination of the Peer Health Educator (PHE) program (student assistants) who provide PHE workshops, outreach events, and social marketing for the SJSU student body. The anticipated primary health specialty area of responsibility is Alcohol, Tobacco, and Other Drugs education, in addition to supporting overall health promotion, education, and prevention within the department of wellness & health promotion and the greater Student Wellness Center. Working collaboratively to support student success is the bottom line purpose of this and all Student Wellness Center positions. Key Responsibilities Provide a variety of didactic health education resources including presentations, educational and skill-based workshops, trainings, small group discussion and facilitation, and individual meetings related to alcohol and other drugs to assist students in learning about and appreciating the importance of health behaviors Promote healthy models, social norms, and values around alcohol, tobacco, and other drug use Provide integrative health promotion related to general health topics and their relation to alcohol, tobacco, and other drugs Collaborate to plan, implement, and evaluate theory and evidence based health promotion strategies, policies, programs, and services Consult with colleagues and department to develop strategic plans, goals, and measurable objectives for programs and services in alignment with goals and objectives of the University and reporting line Maintain and develop current resources, including web and social media, useful for serving students (staff and faculty) and accomplishing program goals Collaborate to promote programs and services to the campus community using both traditional marketing methods and emerging technologies Support student success through the oversight and delivery of presentations, programs, events, and trainings that address a variety of health and wellness topics, with a focus on alcohol and other drugs Complete program planning, implementation and training for the Peer Health Educators Knowledge, Skills & Abilities Thorough knowledge of: health education theories, research, and program assessment; planning, design, implementation, and evaluation of health education programs; and industry standards for the delivery of health education in higher education Ability to incorporate preventive health principles when counseling students Demonstrated commitment to diversity, social justice, and cultural competence and the ability to work collaboratively in a multicultural environment Ability to maintain strict confidentiality of Private Health Information and appropriately handle sensitive communications with students, staff, and external agencies Demonstrated ability to collaborate with colleagues and other key stakeholders to develop a comprehensive, multidisciplinary approach to health education for students Familiarity with the relationship between health and student learning, including academic performance Demonstrated ability and skill to organize, promote, and facilitate public meetings and to prepare, select, assemble, evaluate, and utilize educational materials Proficient in a variety of computer software applications (e.g., word processing, spreadsheet, PowerPoint, and presentation software.) Ability to perform effectively in a detail-oriented environment Ability to effectively manage multiple work priorities Ability to mentor Peer Educators with an emphasis on individual strengths while coaching on areas for improvement Ability to link student work to internships, fieldwork, academic coursework, and/or career goals Experience providing regular informal and formal feedback Knowledge of social marketing and health communication strategies Thorough knowledge of English grammar, business writing, punctuation, and spelling Ability to compose and appropriately format correspondence and reports Must possess excellent customer service and public relations skills Required Qualifications Bachelor’s degree or equivalent in an approved program in health education or a related health field Equivalent to one to two years of progressively responsible health education experience or combination of education and experience which provides the required knowledge and abilities Preferred Qualifications A Master’s Degree in Public Health or related field Experience designing, organizing, implementing, and evaluating effective programming Experience as a student supervisor, lead, and/or mentor Experience providing health education for alcohol, tobacco, and/or other drugs Compensation Classification: Health Educator Anticipated Hiring Range: $6,209/month - $6,667/month CSU Salary Range: $4,561/month - $8,804/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 20, 2024 through July 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Pursuant to Senate Bill 24 (Leyva) - College Student Right to Access Act , services provided by CSU Student Wellness Centers include, but are not limited to, primary medical care, counseling and psychological services, health promotion/prevention, sexual health education and support (including the provision of medication abortion services), and other coordinated care services (including gender-affirming care). It is expected that all CSU SWC employees will engage in the administration of these services as applicable to their position, scope of practice, and license. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ELK GROVE, CA
Elk Grove, California, United States
Description/Special Instructions T he City of Elk Grove is now accepting applications for the position of RECYCLING AND WASTE SPECIALIST NOTE: The advertised salary is subject to City Council approval, and will be effective July 14, 2024. The City of Elk Grove is seeking an individual experienced in program coordination and community outreach to join our Recycling and Waste Division as our Residential Recycling and Waste Specialist. The Recycling and Waste Specialist leads education and outreach efforts for youth and adults as well as providing administrative support for service contracts, data tracking and reporting. The ideal candidate for this position thrives with a diverse portfolio of projects that involve working across a variety of community-based settings as well as in an office environment. The ideal candidate will have strong communication skills, enjoy collaborating in a team setting, and will be confident in their ability to provide a high standard of public services as a representative of the City. Candidates for this position should be growth-oriented, innovative, and excited by the opportunity to promote and expand recycling and waste programs for Elk Grove residents. Knowledge of environmental issues connected with waste reduction, resource conservation, materials management, composting, and recycling is highly desirable. Tentative Recruitment Timeline (subject to change) Filing Deadline : 11:59 P.M. on July 10, 2024 Oral Board Interviews: July 23, 2024 (Virtual) Selection Interviews: July 30, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DEFINITION Under general supervision, assists with the development, promotion, monitoring and implementation of the City’s Solid Waste program; implements the City’s residential, commercial and/or organic waste collection and diversion programs and assists with administering franchise agreements; plans, develops and implements educational, informational and promotional outreach materials for dissemination; researches and compiles financial, statistical and narrative data for solid waste programs and prepares reports as requested; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Recycling and Waste Manager. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This journey level classification is responsible for independently performing specialized administrative duties in support of the City’s Solid Waste program. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Performs a variety of specialized, technical, and administrative duties in support of the City’s solid waste and recycling programs. Develops, plans, coordinates and implements outreach programs for a variety of audiences; researches available funding for programs; assists with implementing grant requirements for associated programs; monitors and tracks program effectiveness. Participates in planning strategies to disseminate information to customers and the community; assists with the development of marketing and outreach materials to maximize community awareness of programs and services available. Attends and participates in partner and community events as a City representative; provides information to the community and event attendees related to the solid waste and recycling programs, services, and activities. Assists with the creation and implementation of new contracts administering exclusive and non-exclusive franchise agreements; monitors vendors to ensure compliance with contract specifications and service quality. Organizes and carries out administrative assignments; researches, compiles, and organizes information and data from various sources on a variety of specialized topics related to solid waste and recycling programs; prepares and assembles reports, articles, announcements, and other materials. Represents the City to the community, partner agencies, vendors, and other stakeholders; responds to inquiries regarding solid waste and recycling projects, programs, and applicable ordinances, policies and procedures. Assists with building permit process; reviews project details and determines if waste management plan is required; reviews and approves or denies permits. Provides technical assistance and inspections for residential and/or commercial customers as necessary; trains individuals to ensure proper waste reduction and recycling practices. Performs related duties as assigned. Qualifications QUALIFICATIONS Knowledge of: Source reduction and recycling methods and practices. Municipal, commercial, and industrial waste reduction and recycling programs. Principles, practices, and techniques of marketing and promotional strategies. Principles of community and public relations. Principles and practices of record keeping, data collection, and report preparation. Principles and practices of public presentations and materials preparation. Applicable federal, state, and local laws, codes, regulations, and ordinances, as well as industry standards and best practices relevant to the assigned area of responsibility. Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, and regulatory organizations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Develop, plan, coordinate and implement outreach programs. Collaborate with internal and external stakeholders. Evaluate the effectiveness and impact of outreach programs. Conduct public presentations. Design and create marketing and promotional materials. Establish and maintain a variety of filing, recordkeeping, and tracking systems. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Equivalent to completion of the twelfth (12th) grade and three (3) years increasingly responsible administrative program support experience including contract and/or grant administration and community outreach. Licenses and Certifications: Possession of, or ability to obtain by the time of appointment, an appropriate, valid California driver’s license. This requirement may be waived for individuals who are unable to obtain a driver’s license due to a disability. Physical Demands and Work Environment PHYSICAL DEMANDS When assigned to an office environment: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. When assigned to a field environment: Must possess mobility to sit, stand, and walk on level, uneven, or slippery surfaces; to stand for prolonged periods of time; to reach, twist, turn, kneel, bend, stoop, squat, crouch, and grasp; strength, stamina, and mobility to perform light to medium physical work, to load, unload, and setup equipment and supplies; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds or heavier weights with the use of proper equipment and assistance from other staff. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees predominately work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may work in the field and occasionally be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS Employees may be expected to work overtime, weekends, evenings, and holidays as required. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED Annual Leave (vacation/sick) Upon Hire 176 hours 6.77 hours per pay period 5 Year Anniversary 216 hours 8.31 hours per pay period 10 Year Anniversary 232 hours 8.92 per pay period 15 Year Anniversary 256 hours 9.85 hours per pay period 20 Year anniversary 272 hours 10.46 per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period. Employee Assistance Program Available to employee and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Supplemental Health Insurance The City provides supplemental health insurance up to $15,000 per year for eligible participants. Retirement Health savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year. Alternative Work Schedules Available depending on Department Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program. Tuition Reimbursement 80% up to $2,000/year for City related Certification programss. 80% up to 3,500/year for Associates, Bachelors or Masters Degree Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 7/10/2024 11:59 PM Pacific
Jun 20, 2024
Full Time
Description/Special Instructions T he City of Elk Grove is now accepting applications for the position of RECYCLING AND WASTE SPECIALIST NOTE: The advertised salary is subject to City Council approval, and will be effective July 14, 2024. The City of Elk Grove is seeking an individual experienced in program coordination and community outreach to join our Recycling and Waste Division as our Residential Recycling and Waste Specialist. The Recycling and Waste Specialist leads education and outreach efforts for youth and adults as well as providing administrative support for service contracts, data tracking and reporting. The ideal candidate for this position thrives with a diverse portfolio of projects that involve working across a variety of community-based settings as well as in an office environment. The ideal candidate will have strong communication skills, enjoy collaborating in a team setting, and will be confident in their ability to provide a high standard of public services as a representative of the City. Candidates for this position should be growth-oriented, innovative, and excited by the opportunity to promote and expand recycling and waste programs for Elk Grove residents. Knowledge of environmental issues connected with waste reduction, resource conservation, materials management, composting, and recycling is highly desirable. Tentative Recruitment Timeline (subject to change) Filing Deadline : 11:59 P.M. on July 10, 2024 Oral Board Interviews: July 23, 2024 (Virtual) Selection Interviews: July 30, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DEFINITION Under general supervision, assists with the development, promotion, monitoring and implementation of the City’s Solid Waste program; implements the City’s residential, commercial and/or organic waste collection and diversion programs and assists with administering franchise agreements; plans, develops and implements educational, informational and promotional outreach materials for dissemination; researches and compiles financial, statistical and narrative data for solid waste programs and prepares reports as requested; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Recycling and Waste Manager. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This journey level classification is responsible for independently performing specialized administrative duties in support of the City’s Solid Waste program. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Performs a variety of specialized, technical, and administrative duties in support of the City’s solid waste and recycling programs. Develops, plans, coordinates and implements outreach programs for a variety of audiences; researches available funding for programs; assists with implementing grant requirements for associated programs; monitors and tracks program effectiveness. Participates in planning strategies to disseminate information to customers and the community; assists with the development of marketing and outreach materials to maximize community awareness of programs and services available. Attends and participates in partner and community events as a City representative; provides information to the community and event attendees related to the solid waste and recycling programs, services, and activities. Assists with the creation and implementation of new contracts administering exclusive and non-exclusive franchise agreements; monitors vendors to ensure compliance with contract specifications and service quality. Organizes and carries out administrative assignments; researches, compiles, and organizes information and data from various sources on a variety of specialized topics related to solid waste and recycling programs; prepares and assembles reports, articles, announcements, and other materials. Represents the City to the community, partner agencies, vendors, and other stakeholders; responds to inquiries regarding solid waste and recycling projects, programs, and applicable ordinances, policies and procedures. Assists with building permit process; reviews project details and determines if waste management plan is required; reviews and approves or denies permits. Provides technical assistance and inspections for residential and/or commercial customers as necessary; trains individuals to ensure proper waste reduction and recycling practices. Performs related duties as assigned. Qualifications QUALIFICATIONS Knowledge of: Source reduction and recycling methods and practices. Municipal, commercial, and industrial waste reduction and recycling programs. Principles, practices, and techniques of marketing and promotional strategies. Principles of community and public relations. Principles and practices of record keeping, data collection, and report preparation. Principles and practices of public presentations and materials preparation. Applicable federal, state, and local laws, codes, regulations, and ordinances, as well as industry standards and best practices relevant to the assigned area of responsibility. Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, and regulatory organizations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Develop, plan, coordinate and implement outreach programs. Collaborate with internal and external stakeholders. Evaluate the effectiveness and impact of outreach programs. Conduct public presentations. Design and create marketing and promotional materials. Establish and maintain a variety of filing, recordkeeping, and tracking systems. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Equivalent to completion of the twelfth (12th) grade and three (3) years increasingly responsible administrative program support experience including contract and/or grant administration and community outreach. Licenses and Certifications: Possession of, or ability to obtain by the time of appointment, an appropriate, valid California driver’s license. This requirement may be waived for individuals who are unable to obtain a driver’s license due to a disability. Physical Demands and Work Environment PHYSICAL DEMANDS When assigned to an office environment: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. When assigned to a field environment: Must possess mobility to sit, stand, and walk on level, uneven, or slippery surfaces; to stand for prolonged periods of time; to reach, twist, turn, kneel, bend, stoop, squat, crouch, and grasp; strength, stamina, and mobility to perform light to medium physical work, to load, unload, and setup equipment and supplies; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds or heavier weights with the use of proper equipment and assistance from other staff. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees predominately work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may work in the field and occasionally be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS Employees may be expected to work overtime, weekends, evenings, and holidays as required. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED Annual Leave (vacation/sick) Upon Hire 176 hours 6.77 hours per pay period 5 Year Anniversary 216 hours 8.31 hours per pay period 10 Year Anniversary 232 hours 8.92 per pay period 15 Year Anniversary 256 hours 9.85 hours per pay period 20 Year anniversary 272 hours 10.46 per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period. Employee Assistance Program Available to employee and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Supplemental Health Insurance The City provides supplemental health insurance up to $15,000 per year for eligible participants. Retirement Health savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year. Alternative Work Schedules Available depending on Department Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program. Tuition Reimbursement 80% up to $2,000/year for City related Certification programss. 80% up to 3,500/year for Associates, Bachelors or Masters Degree Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 7/10/2024 11:59 PM Pacific
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Senior Admissions and Records Specialist, Categorical Job Category: CSEA Job Opening Date: June 03, 2024 Job Closing Date: July 02, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday-Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $5,526 to $6,102 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 07/01/2024. Required Document: Resume and Cover Letter. Applications missing the required document will not be considered. This position is categorically funded. Employment in this position is contingent upon funding by Student Equity and Achievement Program (SEAP). Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisory or management staff, performs a variety of advanced level technical duties in support of Admissions and Records program activities including evaluation of residency applications or serving as regular lead during registration; prepares a variety of records and reports; and responds to difficult questions and requests for information from students, staff, and the general public received by phone, electronically, or in-person. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Admissions and Records Specialist series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including evaluating residency applications and serving as regular lead during registration. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Provide information, customer service, and technical assistance to students, staff, and the public regarding admissions, registration and records maintenance policies and procedures; instruct students on correct procedures for the completion of forms, applications and processes; explain applications, requirements and restrictions. 2. Evaluate and verify integrity of residency status and validate residency reclassifications requests according to state and federal laws and District policies; advise and assist students through the reclassification process. 3. Review and determine residency for tuition purposes and eligibility for attendance; compile residency data; maintain computerized database for residence statistics; prepares and provides statistical reports. 4. Assist faculty with class rosters, reinstatements; generate permission codes, and provide information regarding online grading and dropping courses; assist instructors and department heads with processing grades, drop reports, positive attendance, and grade changes; process grade rosters and make corrections to grade entries; assist faculty in entering positive attendance, and correct as needed. 5. Lead, plan, train, schedule, and review the work of staff responsible for registration procedures; participate in performing the most complex work of the unit including analyzing and troubleshooting complex registration problems and recommending/taking effective course of action; responsible for the opening, hours of operation, and closing of the front office, phone service, and online support services on a daily basis. 6. Oversee daily counter operations as assigned; register new and continuing students; assist students having difficulty using the automated registration systems; make enrollment changes for students; review student records to validate identity for identification card creation; evaluate and analyze student accounting statements and problems; work with Bursar's Office to correct statements as necessary; work with Financial Aid Office in recalculating student fees; maintain and manage printed and electronic forms necessary for the operations of the counter. 7. Process incoming and outgoing transcript requests; print and mail transcripts; maintain records of transcript requests and mailings. 8. Research, follow-up on, and make recommendations/decisions pertaining to student petitions and related matters; update approved changes to student records including enrollments, data changes, transcript notations, duplicate ID merges, etc.; correspond with students regarding issues; evaluate for eligibility and processes AB540's and unit overload petitions. 9. Manage admissions application queue regularly; review enrollment reports for data integrity; recommend actions based on report findings. 10. Prepare written confirmations of student enrollment, GPA or degree earned; update student data on the student national clearinghouse service; prepare official documents for medical and insurance services, subsidized housing, childcare services, scholarship programs, employment or job promotion, or to defer or delay loan payments. 11. Verify eligibility and credit attained for credit by exam, advanced placement or other approved assessment of credits; enter approved credit by exam credits, AP scores, or other approved assessment of credits to transcripts. 12. Provide outreach to high schools. Make oral presentations to a variety of groups and organizations both on and off campus. Lead the admission and registration activities of on- and off-campus programs and support services. 13. Communicate in person, electronically, or on the telephone with students, faculty, staff and the public to explain and assist with fees, student records, enrollment, registration procedures for telephone or on-line systems, final grading, instructor rosters (hard copy or online), train and assist faculty and staff in the use of final grades systems; and notify students and faculty of outstanding materials in accordance with District, state and federal rules, regulations, policies and procedures; prepare various batch communications such as mail merges, nudges, or other methods of communication. 14. Process and maintain student records including address, telephone or other changes; update student database and verify accuracy; notify students and file documentation; update enrollments and records individually or in using batch functions. 15. Review and process K-12 student forms and applications according to state and District regulations, review and determines residency for tuition purposes and eligibility for attendance; coordinates and supports high school contacts in K-12 process. 16. Maintain appropriate documentation and records; compile and maintain copies of appropriate information; enter information into appropriate database. Operate a variety of office machines including a computer and related software. Utilize document imaging equipment to scan/index applications, transcripts, registration forms and a variety of support documentation. 17. Compute statistical data; compile and prepare various reports and lists. 18. Interview, recommend the hiring of, train and supervise staff and student assistants including during registration process; develop schedules for assigned staff. 19. Prepare procedural manuals and other electronic information databases; update procedural manual with changes made to programs and new office requirements; provide recommendations for changes in operations and procedures. 20. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operations, services, and activities of an Admissions and Records program area. Principles of lead supervision and training. Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the state education code. District policies and requirements regarding admissions and records, residency evaluation, appeal resolution, and other general admissions and records requirements. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of record keeping. Business letter writing and basic report preparation. Methods and standards used in processing College paperwork. Principles and practices used to establish and maintain files and information retrieval systems. Principles and techniques used in public relations including methods and techniques of proper counter, receptionist, and telephone etiquette. Basic mathematical concepts. Basic accounting procedures. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary sufficient to clearly communicate orally and in writing. Ability to: Understand the organization and operation of the assigned Admissions and Records functional area as necessary to assume assigned responsibilities. Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Independently perform the most difficult specialized office support, clerical, and technical duties and activities of a general and specialized nature in support of the assigned Admissions and Records functions. Lead, organize, and review the work of assigned staff. Evaluate residency status of incoming students. Research and evaluate information. Analyze problems and identify alternative solutions. Exercise initiative and sound judgment in solving difficult and complex administrative and technical problems within established procedural guidelines. Develop recommendations for problematic areas and implement and monitor changes. Respond to requests and inquiries from students, staff, or the general public; effectively present information in person, electronically or on the telephone to students, staff, or the public. Resolve conflicts and deal effectively with people facing various challenges. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Maintain electronic filing and record-keeping systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized clerical or office related training or course work. Experience: Three years of increasingly responsible technical and clerical experience related to admissions and records functions. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction. Hearing : Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important : You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Jun 15, 2024
Full Time
Title: Senior Admissions and Records Specialist, Categorical Job Category: CSEA Job Opening Date: June 03, 2024 Job Closing Date: July 02, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday-Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $5,526 to $6,102 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 07/01/2024. Required Document: Resume and Cover Letter. Applications missing the required document will not be considered. This position is categorically funded. Employment in this position is contingent upon funding by Student Equity and Achievement Program (SEAP). Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisory or management staff, performs a variety of advanced level technical duties in support of Admissions and Records program activities including evaluation of residency applications or serving as regular lead during registration; prepares a variety of records and reports; and responds to difficult questions and requests for information from students, staff, and the general public received by phone, electronically, or in-person. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Admissions and Records Specialist series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including evaluating residency applications and serving as regular lead during registration. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Provide information, customer service, and technical assistance to students, staff, and the public regarding admissions, registration and records maintenance policies and procedures; instruct students on correct procedures for the completion of forms, applications and processes; explain applications, requirements and restrictions. 2. Evaluate and verify integrity of residency status and validate residency reclassifications requests according to state and federal laws and District policies; advise and assist students through the reclassification process. 3. Review and determine residency for tuition purposes and eligibility for attendance; compile residency data; maintain computerized database for residence statistics; prepares and provides statistical reports. 4. Assist faculty with class rosters, reinstatements; generate permission codes, and provide information regarding online grading and dropping courses; assist instructors and department heads with processing grades, drop reports, positive attendance, and grade changes; process grade rosters and make corrections to grade entries; assist faculty in entering positive attendance, and correct as needed. 5. Lead, plan, train, schedule, and review the work of staff responsible for registration procedures; participate in performing the most complex work of the unit including analyzing and troubleshooting complex registration problems and recommending/taking effective course of action; responsible for the opening, hours of operation, and closing of the front office, phone service, and online support services on a daily basis. 6. Oversee daily counter operations as assigned; register new and continuing students; assist students having difficulty using the automated registration systems; make enrollment changes for students; review student records to validate identity for identification card creation; evaluate and analyze student accounting statements and problems; work with Bursar's Office to correct statements as necessary; work with Financial Aid Office in recalculating student fees; maintain and manage printed and electronic forms necessary for the operations of the counter. 7. Process incoming and outgoing transcript requests; print and mail transcripts; maintain records of transcript requests and mailings. 8. Research, follow-up on, and make recommendations/decisions pertaining to student petitions and related matters; update approved changes to student records including enrollments, data changes, transcript notations, duplicate ID merges, etc.; correspond with students regarding issues; evaluate for eligibility and processes AB540's and unit overload petitions. 9. Manage admissions application queue regularly; review enrollment reports for data integrity; recommend actions based on report findings. 10. Prepare written confirmations of student enrollment, GPA or degree earned; update student data on the student national clearinghouse service; prepare official documents for medical and insurance services, subsidized housing, childcare services, scholarship programs, employment or job promotion, or to defer or delay loan payments. 11. Verify eligibility and credit attained for credit by exam, advanced placement or other approved assessment of credits; enter approved credit by exam credits, AP scores, or other approved assessment of credits to transcripts. 12. Provide outreach to high schools. Make oral presentations to a variety of groups and organizations both on and off campus. Lead the admission and registration activities of on- and off-campus programs and support services. 13. Communicate in person, electronically, or on the telephone with students, faculty, staff and the public to explain and assist with fees, student records, enrollment, registration procedures for telephone or on-line systems, final grading, instructor rosters (hard copy or online), train and assist faculty and staff in the use of final grades systems; and notify students and faculty of outstanding materials in accordance with District, state and federal rules, regulations, policies and procedures; prepare various batch communications such as mail merges, nudges, or other methods of communication. 14. Process and maintain student records including address, telephone or other changes; update student database and verify accuracy; notify students and file documentation; update enrollments and records individually or in using batch functions. 15. Review and process K-12 student forms and applications according to state and District regulations, review and determines residency for tuition purposes and eligibility for attendance; coordinates and supports high school contacts in K-12 process. 16. Maintain appropriate documentation and records; compile and maintain copies of appropriate information; enter information into appropriate database. Operate a variety of office machines including a computer and related software. Utilize document imaging equipment to scan/index applications, transcripts, registration forms and a variety of support documentation. 17. Compute statistical data; compile and prepare various reports and lists. 18. Interview, recommend the hiring of, train and supervise staff and student assistants including during registration process; develop schedules for assigned staff. 19. Prepare procedural manuals and other electronic information databases; update procedural manual with changes made to programs and new office requirements; provide recommendations for changes in operations and procedures. 20. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operations, services, and activities of an Admissions and Records program area. Principles of lead supervision and training. Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the state education code. District policies and requirements regarding admissions and records, residency evaluation, appeal resolution, and other general admissions and records requirements. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of record keeping. Business letter writing and basic report preparation. Methods and standards used in processing College paperwork. Principles and practices used to establish and maintain files and information retrieval systems. Principles and techniques used in public relations including methods and techniques of proper counter, receptionist, and telephone etiquette. Basic mathematical concepts. Basic accounting procedures. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary sufficient to clearly communicate orally and in writing. Ability to: Understand the organization and operation of the assigned Admissions and Records functional area as necessary to assume assigned responsibilities. Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Independently perform the most difficult specialized office support, clerical, and technical duties and activities of a general and specialized nature in support of the assigned Admissions and Records functions. Lead, organize, and review the work of assigned staff. Evaluate residency status of incoming students. Research and evaluate information. Analyze problems and identify alternative solutions. Exercise initiative and sound judgment in solving difficult and complex administrative and technical problems within established procedural guidelines. Develop recommendations for problematic areas and implement and monitor changes. Respond to requests and inquiries from students, staff, or the general public; effectively present information in person, electronically or on the telephone to students, staff, or the public. Resolve conflicts and deal effectively with people facing various challenges. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Maintain electronic filing and record-keeping systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized clerical or office related training or course work. Experience: Three years of increasingly responsible technical and clerical experience related to admissions and records functions. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction. Hearing : Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important : You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.