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Description: Recruitment Details Recruitment Number VA1353 Posting Period Open Until Filled (Review of Applications will begin 01/04/21. Applications received after that date may be considered.) On Campus Only No Working Title DIGITAL MEDIA COORDINATOR (Public Affairs/Communications Specialist II) Class Title PUBLIC AFFAIRS/COMMUNICATION SPECIALIST -12 MONTH Level/Range/Grade 2 Salary Range (From $ to $) $3,515 - $6,358 per month / $42,180 - $76,296 annually (New employees should anticipate being hired at the beginning of the salary range) Department Vice President of University Advancement Number of Positions 1 FLSA Code Exempt Status Temporary (Renewable) Full-time/part-time Full-time Pay Plan 12/12 CBU/MOU R09 - CSUEU Technical & Support Services Quick Link http://jobs.csuchico.edu/postings/6261 Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day Primary Duties The Digital Media Coordinator will utilize current digital engagement tools and strategies to support the brand story of the University, and accomplish its strategic marketing, communications, and visibility goals. The Digital Media Coordinator will create develop and execute social media content and engagement strategies, and serve as a key collaborator with distributed marketing and social media managers campus-wide, communicating best practices and engagement metrics. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1353-Position-Description Knowledge, Skills and Abilities KNOWLEDGE: Incumbent must possess: • Thorough knowledge of: • Media outlets such as print, television, and radio, including planning media coverage and media publicity campaigns for the University and events, and the ability to use these outlets effectively. • Web communication techniques, vehicles and formats, such as requirements for web accessibility and search engine optimization. • Working knowledge of: • Standard theories, practices, principles, and techniques related to communications in the public affairs, media, marketing, and/or sports information areas, and the ability to apply these theories. • Copyright and other applicable laws pertaining to publications and the media. • Marketing and research techniques and methods. • Protocols and institutional etiquette related to public and media relations. • Summary statistics as they relate to research or sports information. • Applicable software packages such as Microsoft Outlook, Word, Excel, InSign and Adobe Photoshop. • Interview techniques. SKILLS: Incumbent must possess: • Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills, to develop and maintain relationships within the University, community and with the media. • Advanced editorial skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. • Strong written and verbal communication skills to quickly produce clear and concise standard documents for internal and external publication. • Strong story development and journalistic writing skills. ABILITIES: Incumbent must have the ability to: • Build and manage sophisticated media contacts. • Keep abreast of campus events and subject matter expertise in relation to current events to identify and capitalize on media opportunities that will promote the University and increase position media coverage. • Keep abreast of public policy and public affairs issues. • Effectively use web technology to achieve strategic goals. • Analyze and select pertinent facts and integrate them into communication vehicles. • Apply market research to identify communication needs and target audiences. • Apply appropriate statistical techniques and methods to research or sports information. • Work with the media for coverage of events. • Appropriately handle sensitive and confidential information. • Provide lead work direction. • Define and deliver media messages. • Perform duties as assigned. Required Education and/or Experience The qualifications for this position are normally obtained through a college degree, which includes relevant coursework in the field, and three years of related professional or technical experience such as organizational communications, media, marketing, or public relations. Recruitment Preferences Preference may be given to applicants with the following as they may be considered specialized skills: • Master's in Business Administration with an emphasis in Marketing. • 4 or more years of agency or in-house marketing experience. • 4 or more years of editorial experience. • Experience in project management. Special Requirements • California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. • The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a "designated position" under the California State University's Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Procurement Card Holder, 2) Note this designation is applicable only if Procurement Card is issued. PHYSICAL REQUIREMENTS: This position typically alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office which may include standing and bending. Must be able to travel across campus to other offices and buildings on and off campus for meetings and events. WORK ENVIRONMENT: The office is a typical office environment with standard office equipment. A fast-paced environment which requires as needed early morning, evening or weekend hours to meet time certain deadlines. May be required to travel or occasionally work outside. This position requires occasional travel, evening, and weekend time commitments. Locations may include even and uneven walking surfaces, exposure to weather changes such as temperatures, humidity or precipitation. This position requires occasional travel, evening, and weekend time commitments. Benefits This position qualifies for benefits including tuition fee waiver (if eligible). Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community Detailed information is available at https://www.csuchico.edu/about/. As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University's 6th Strategic Priority that focuses on sustainability, stewardship, and the environment - see http://www.csuchico.edu/sustainability/index.shtml. California State University, Chico is committed to achieving excellence through diversity in the classroom and the workplace. It strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students, faculty, and staff. The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Open Date (posting open date) 12/15/2020 Close Date (posting close date) Open Until Filled Yes Applicant Documents Required Documents 1. Résumé 2. Cover Letter Optional Documents 1. Optional Applicant Documents Closing Date/Time: Open until filled

Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration or other relevant field, plus two (2) years of related experience. Experience may substitute for the education up to the maximum of four (4) years. Notes to Applicants This position will be part of the Contract Management and Procurement Team. The main responsibility for this position will be the management of contract(s) within ARR's contract portfolio which includes assisting customers utilizing the contracts, completing contract spend analysis, as well as coordinating and monitoring contractor performance. This position may also perform spot buying by placing orders off of existing contracts and assisting customers with bids for one-time purchases. The successful candidate will have strong analytical, problem-solving, and organizational skills. The successful candidate for this position is also expected to be familiar with applicable policies and laws and to have direct experience managing complex contracts. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR work site - including parking lot or in any personal vehicle located on the premises. Pay Range $21.75 - $27.73 Hours Monday - Friday, 8:00 a.m. - 5:00 p.m. Employee may be required to work some early mornings (6:00 am), after hours and some weekends due to business needs Job Close Date 01/17/2021 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Bldg. 1, Austin Texas Preferred Qualifications Direct experience interpreting and enforcing contact terms and conditions, managing contractor performance for contract compliance; Direct experience resolving contractor issues Direct experience identifying problems and recommending and/or implementing solutions Ability to travel to more than one work location Highly proficient in Microsoft office products such as: Word, Excel, Access and PowerPoint Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs spot buying by placing orders off of existing contracts and by soliciting and awarding informal quotes (per Central Purchasing policy limitations). Prepares for bid process by gathering contract requirements from designated departmental liaisons, deciding appropriate commodities or scope of work to include on a contract bid, recommending and preparing effective supplemental terms and conditions, specifications and drafting purchase documents for bid. Develops and maintains contract database(s) spreadsheets and/or other contract management software tools. Enters data into the system of record and generates approval documents to support purchases. Establishes budgeted base and resolves variances. Submits and/or coordinates submission of requisitions, evaluates bid files and prepares recommendations for award. Develops and manages requirements for contracts or grants for effectiveness by monitoring budgeted amounts to expended amount and/or contract's dollar balance and time remaining, recommending whether to extend an existing contract or prepare for a new bid process, processing contract modifications and performing contract releasing activities. Manages contractor and subcontractor performance for compliance to contract terms and conditions by monitoring contractor performance which includes but not limited to inspecting product to ensure compliance with specifications, preparing and discussing contractor performance evaluations with the contractor and/or departmental liaison, and resolving contractual issues. Prepares reports by collecting, analyzing and summarizing information regarding contractor performance, supply chain effectiveness, contract expenditures, purchase history, etc., for reporting to management, team members and customers. Monitors supply chain by reviewing status of selected materials, identifying problems and recommending and/or implementing solutions. Coordinating product demonstrations. Provides technical and contractual assistance by developing, advertising, coordinating and conducting workshops, training sessions and orientation sessions. Conducts and/or coordinates site visits to educate contractors and subcontractors about contract requirements, to conduct interviews with contract workers, to obtain payroll records for audit purposes and/or to inspect products to ensure compliance with contract requirements. Responsibilities- Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of contract law, contracting practices regulations, policies and techniques. Knowledge of contract language, terms, conditions etc. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to evaluate contractor performance. Ability to establish and maintain good working relationships with other city employees and the public. Ability to write specific terms or conditions for contracts. Ability to resolve non-complex contractual problems. Ability to work with frequent interruptions and changes in priorities Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four (4) year college or university with major coursework in Business Administration, Public Administration or other relevant field, plus two (2) years of related experience. Experience may substitute for education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe in detail how you meet the minimum qualifications of this position. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education (if applicable). (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Indicate your highest skill level in Microsoft Excel. Beginner: skill level includes data entry, basic formatting (page setup, column width, etc.), creating spreadsheets, etc. Intermediate: skill level includes basic calculations, use of functions, complex formatting (cell manipulation, etc.), charts/graphs (static), etc. Advanced: skill level includes pivot tables, V Lookups, formula creation, use of functions for formula creation, etc. Expert: skill level includes macros creation, complex formula creation/manipulation, charts/graphs (dynamic), create database queries, etc. None of the above * What experience do you have interpreting and enforcing contact terms and conditions and managing contractor performance for contract compliance? (Please note that your answer must be supported by information in your City of Austin employment application.) If this doesn't apply to you, please put "N/A." (Open Ended Question) * Please describe your direct experience resolving contractor issues. (Please note that your answer must be supported by information in your City of Austin employment application.) If this doesn't apply to you, please put "N/A." (Open Ended Question) * What direct experience do you have identifying problems and recommending and/or implementing solutions? (Please note that your answer must be supported by information in your City of Austin employment application.) If this doesn't apply to you, please put "N/A." (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents

DESCRIPTION Reporting to the Interim Special Projects Officer, this position will provide grant oversight to the Homeless Services Division in the development, implementation, and administration of the year-round shelter and Project Homekey (PHK). This position is located at the Long Beach Multi-Service Center, located at 1301 W 12th St, Long Beach, CA 90813. EXAMPLES OF DUTIES Generates grant reports and interfaces with funders to ensure compliance and maximization of grant funding; Works with subcontracting agencies to oversee the year-round shelter and PHK; Validates program expenditures; Assists with participant involvement in programs; Prepares grant program documents and subcontracts; Generates grant budgets and other administrative materials; Initiates purchase orders and completes other related procurement duties; Develops and provides oversight for Requests for Proposals and contracting for vendors, subcontractors, and other agencies as needed; Interprets regulations to ensure grant compliance; R esearches, analyzes, and interprets policies and procedures; Reviews data and performance management; and Performs other related duties as required. REQUIREMENTS TO FILE Bachelor's Degree in Public Health, Human Services, Social Work, Public Administration, Business Administration, or a closely related field (proof required*). Professional experience offering specific and substantial preparation for the duties of the position beyond the minimum requirement outlined below may be substituted for required education on a year-for-year basis. AND One year of professional experience coordinating grant programs, projects, and services (Master's or professional-level degree in Public Health, Human Services, Social Work, Public Administration, Business Administration, or a closely related field may be substituted for up to one year of required experience (proof required*) ). AND A valid motor vehicle operator's license. A current DMV driving record must be submitted to the hiring department at time of selection. Selected candidate will be required to obtain a California motor vehicle operator license within six months of employment, if license is out of state. *Required documents, such as transcripts, degrees and/or certification, must be uploaded to the online application at time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the documentation. Degrees must indicate the field of study and conferred date on diploma or transcript. Candidates who possess degrees from college or university from outside the United States must attach proof of educational equivalency at the time of filing. DESIRABLE QUALIFICATIONS Experience with grant management. Finance/accounting experience. Experience auditing grant funded programs. Experience with the administration of social service programs. THE IDEAL CANDIDATE WILL DEMONSTRATE Exceptional customer service and interpersonal skills. Ability to communicate effectively, both verbally and in writing, at all levels of the organization. Strong analytical skills and attention to detail. Ability to handle sensitive information and maintain confidentiality. Proficiency with computers, including internet, email, and office productivity software (i.e. Microsoft Office). SELECTION PROCEDURE This recruitment will close on Monday, January 25, 2021, at 11:59 p.m. (Pacific Time). Interested candidates must submit a completed application, including a cover letter and resume. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education (if applicable). The most qualified candidates will be invited to participate in the selection process. The selected candidate will be required to go through a background check, including a review of driver license information, and a physical examination prior to appointment. Applications that do not meet the minimum requirements, including submission of all required attachments, will not be considered. The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-4102.Closing Date/Time: 1/25/2021 11:59 PM Pacific

Description This is a non-exempt position, which is technical laboratory and fieldwork in performing physical, chemical and biological examination of natural and potable water, domestic and industrial wastewater and field work in performing water distribution system quality control, investigation and corrective measures. An employee in this classification is responsible for performing physical chemical analyses, and biological examination in accordance with standard professional procedures, to obtain data required for process control, plant efficiency determinations as well as distribution system quality control. The employee is required to use independent judgment in performing tests or analyses and collecting and maintaining scientific data under varying conditions. Under supervision and with experience and training, employee may be required to perform more complex tests and procedures using specialized laboratory instrumentation. Work is subject to review by the Environmental Analyst II through reported results obtained and by observing overall performance of laboratory and field activities. Employees are hired as AT WILL employees that serve at the pleasure of the City and may be terminated at any time with or without cause. Examples of Duties Assists the Environmental Analysts in all analyses as required and as directed. Performs specific chemical and/or biological tests resulting in data for plant process control and distribution system quality control. Performs specific chemical and/or biological tests resulting in data indicating plant efficiency for submission to regulatory agencies. Maintains neat and orderly records of tabulated test results. Prepares daily reports of plant operating data. Maintains general cleanliness of laboratory and equipment. Performs related work as required and as directed. Performs distribution system related work such as: collecting various water and bacteriological samples at numerous locations, performing chemical and/or physical tests; locating and exercising distribution system valves and flushing hydrants as directed. This position does not have final procurement authority. Typical Qualifications Knowledge of the principles, practices, and techniques of chemistry and biology. Knowledge of the basic principles and practices of water and wastewater treatment. Ability to work flexible work schedule, including weekends and holidays. Ability to learn the operation and care of specialized laboratory equipment. Ability to set up and maintain a schedule of laboratory analyses of water and wastewater. Ability to prepare analytical reports, calculate and interpret test results. Ability to establish and maintain an effective working relationships with departmental officials, other municipal employees, and the general public. Ability to operate City van, truck, or self-contained mobile laboratory, and possess the required license. Ability to perform light manual work in the outdoors and under hot, humid conditions. DESIRABLE EXPERIENCE AND TRAINING Bachelor of Science degree in chemistry or the biological sciences. A background in water treatment is helpful. Any equivalent combination of education, experience or training may be considered. Certification as a Water Distribution System Operator is highly desirable. Supplemental Information This is a designated "Response" classification in the City's Emergency Operations Plan and will require the employee occupying this position to work for declared emergencies. Attendance at National Incident Management System (NIMS) training at the appropriate level is mandatory. NOTE: This job classification is designated as a "safety sensitive" or "special risk" position, therefore an employee in this position is subject to random drug and/or alcohol testing as stated in the City of Plantation's Drug Free Workplace policy. Closing Date/Time: 1/18/2021 11:00 AM Eastern

Basic Function Manages and directs the activities of a unit that ensures compliance with applicable federal, state, and local civil rights legislation, including Title VI, Title VII of Civil Rights Act, the Unruh Act, The Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) Title II and Title III, and California Building Standards Code, to meet or exceed accessibility requirements for Metro′s transportation systems and facilities used by persons with disabilities. Example Of Duties Manages, plans, and directs the administration and coordination of the unit′s activities and recommends direction for agency′s compliance with state and federal accessibility requirements for persons with disabilities Establishes and maintains compliance with the ADA in coordination with other departments, project managers, subrecipients, and contractors to ensure that Metro's business operations, programs, and facilities are compliant with applicable local, state, and federal requirements Develops and implements training on ADA requirements to educate and sensitize agency and subrecipient employees on disability concerns and related issues Manages and directs the monitoring of claims and complaints of compliance with state and federal accessibility rules and regulations; directs accessibility complaints to appropriate Metro units Oversees confidential investigations of complaints and grievances from employees, customers, and community-based organizations regarding civil rights and accessibility, and determines appropriate resolutions Oversees the responses to federal and state civil rights audits, evaluations, and inspections, ensuring that any reports are submitted in a timely manner Oversees the development of studies and reports to evaluate accessibility of agency′s programs and facilities Conducts site inspections and assessments of Metro and subrecipient facilities to determine state of compliance with applicable federal and state accessibility codes and regulations and Metro design criteria Provides technical guidance to management and interdepartmental support services, programs, or activities to ensure accessibility for customers with disabilities Serves as agency′s liaison with government entities and other organizations concerning overall compliance of state and federal accessibility rules and regulations Manages and directs the review of all construction project plans and drawings, and inspection of new and current facilities for accessibility Provides recommendations in accessibility improvements to all Metro bus and rail services, equipment, and facilities and oversees ADA services and training provided by Metro subrecipients Develops positive relationships with accessibility and older adult advocacy groups, support organizations, and associations Reviews best practices of other public, private, and not-for-profit transportation agencies and organizations of accessibility issues for persons with disabilities and older adults Tracks critical legal issues encompassing accessibility of agency′s programs and facilities Coordinates with Metro′s business units in developing legislative proposals that will provide greater accessibility that supports the agency for the provision of accessible service to persons with disabilities and older adults Coordinates with Metro′s business units in monitoring of the review and updates of Metro publications, such as policies and procedures for compliance with accessibility requirements Analyzes, interprets, and remains current on applicable federal, state, and local regulations for persons with disabilities and older adults; communicates changes that are relevant to the agency′s programs and facilities to the appropriate individuals Supervises assigned staff and directs consultants Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Business Administration, Public Administration, Planning, or a related field Experience Six years of relevant experience or three years of relevant supervisory-level experience performing work in accessibility or other related program/ project management Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions California Certified Access Specialist (CASP) designation preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience providing technical assistance and support to internal departments and external entities regarding ADA/accessibility compliance of services, programs, and activities. Experience conducting facilities inspections and assessments, documenting state of accessibility compliance, and making recommendation for remediations. Experiencing managing, planning, and coordinating administration of accessibility-related activities and recommending actions to ensure compliance with state and federal accessibility requirements for persons with disabilities Experience developing and implementing training on ADA requirements to educate and sensitize individuals on disability-related concerns and issues. Experience overseeing accessibility-related claims and complaints and taking appropriate action to ensure compliance with state and federal rules and regulations with state and federal accessibility rules and regulations; directs accessibility complaints to appropriate Metro personnel. Experience overseeing the administration and development of reports and studies evaluating accessibility compliance of programs and facilities. Knowledge: Theories, principles, and practices of applicable federal, state, and local accessibility laws and regulations, including ADA Title II and ADA Tile III (requirements for programs, services and facilities), Department of Transportation 49 CFR Part 37 (requirements for fixed route and paratransit), The Rehabilitation Act Section 504, Title VI, and LEP (Limited English Proficiency) Program/project management concepts and practices Research, analysis, and report preparation methods Theories, principles, and practice of public transit Dangerous situation identification and resolution Principles and practices of the procurement process Applicable business software applications Skill in: Participating in managing confidential investigations of complaints and grievances from employees, customers, and community-based organizations regarding civil rights Determining appropriate resolutions of complaints and negotiating, mediating, and/or recommending settlements Creating and implementing policies and procedures Communicating effectively orally and in writing Developing agency-wide trainings Developing and preparing studies and reports Evaluating and monitoring agency-wide compliance with federal, state, and local civil rights statutes and regulations Exercising sound judgment and creativity in making decisions Determining strategies to achieve goals Abilities: Effectively and sensitively communicate with all levels of Metro employees and the public Prepare comprehensive reports and correspondence Analyze situations, identify problems, recommend solutions, and evaluate outcomes Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Conduct on-site facilities compliance inspections and assessments, document state of compliance and make recommendations for remediation Meet tight time constraints and deadlines Handle highly confidential information Represent Metro before union officials, contractors, vendors, federal and state auditors, arbitrators, and legal professionals Compile and analyze complex data Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (ERB) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 22-JAN-21