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Description CLICK HERE for a copy of the job flyer. Trainees are initially hired in a non-sworn civilian classification and earning $35.75 per hour with benefits while attending the Police Academy. Upon graduation and at swearing in, the Trainee becomes a Police Officer. Monthly salary for police officers including holiday-in-lieu (HIL) pay start at $9,143 with excellent benefits. For more detailed benefits, please refer to the "Benefits" tab of this job posting. APPLICATION INSTRUCTIONS: As part of the application process, Police Officer Trainee applicants are required to complete the POST Entry Level Law Enforcement Test Battery (PELLETB - written test) and the Work Sample Test Battery (WSTB - physical agility test) . Select police academies will administer these specific written and physical agility tests. Contact Human Resources at HR@LivermoreCA.gov with further inquiries regarding this requirement or test location recommendations. The following two scores must be submitted for your application to be complete: A passing score of 50 or higher on the POST Entry-Level Law Enforcement Test Battery (PELLETB) written test dated within the last six months from the date of application submission. A passing score of 320 or higher on the Work Sample Test Battery (WSTB) Physical Agility Test dated within the last six months from the date of application submission You may attach copies of your scores when submitting your online application. If you do not attach the documents at the time you submit your application, you must email them to HR@LivermoreCA.gov or fax to (925) 960-4105 in order for your application to be complete. (Note: After submitting your application, you are not able to edit your application after you have submitted it and therefore you must email or fax the required documents.) You must submit a complete application package in order to be considered and invited to an interview. ******************************************************************************************************************************* The below description is for the classification of Police Officer. DEFINITION Under direction, a Police Officer patrols an assigned area to protect life and property, prevent crime, maintain order, and enforce laws, ordinances and constitutional mandates; performs investigative work in detection of crime; performs public service tasks; and other duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry level class in the sworn law enforcement series. Persons in this classification work within the framework of established law enforcement procedures and are expected to exercise independent judgment in dealing tactfully with the public in emotional situations and to react effectively in emergency situations. SUPERVISION RECEIVED Direction is provided by a Police Sergeant or a higher sworn management position. SUPERVISION EXERCISED May provide direction to Police Cadets, Community Service Specialists, Reserve Police Officers, volunteers, temporary employees and other employees, as assigned. Examples of Important and Essential Functions Field Functions Patrols an assigned area of the City by vehicle, foot, or as designated by the supervisor; maintains law and order; responds to emergencies as directed over the radio and telephone; conducts investigations of complaints and crime reports to determine if a crime has been committed; investigates traffic accidents; administers first aid and gives assistance to the injured; makes arrests; serves subpoenas and warrants; guards prisoners; questions suspects; notes and reports unsafe conditions; prepares evidence and appears in court; searches for stolen property and lost persons; provides directions and information to the public regarding laws, ordinances, traffic safety, and available public services and resources; issues citations of traffic violators; analyzes facts, clues, and evidence and makes investigations to determine the identity of law violators and to locate their whereabouts; maintains effective working relationships with other law enforcement agencies, employees, and the public; operates radio and other communication equipment; protects life, property, public order, and the constitutional rights of all citizens; and takes notes from verbal communication. Administrative Functions Writes and prepares reports and completes forms at a rapid rate of speed; collects and gathers data and information using electronic and other resources; and uses computers to perform various functions. Job Related and Essential Qualifications Demonstrated Knowledge of : Basic English grammar, composition, spelling, punctuation, and report writing techniques; basic mathematics; effective communication and public speaking techniques; problem solving techniques; effective interpersonal relations; computer operating systems and software applications. Demonstrated Skills to : Communicate effectively, both orally and in writing; read, understand, explain, implement, and enforce technical material consisting of laws, policies, regulations, guidelines and orders concerning the protection of life, property, and the maintenance of law, order, and the peace; observe and accurately recall names, faces, numbers, incidents and places; think and act quickly in emergencies; analyze situations and adopt effective courses of action; use good judgment in making decisions, often under pressure; understand and carry out written and oral directions; speak clearly and concisely; write at a fast rate of speed to prepare accurate and factual written reports; perform basic math computations; safely operate motor vehicles; establish cooperative relationships with co-workers, supervisors, public officials, employees of other agencies; be mentally alert to make observations; relate effectively to the general public; utilize computers and computer software, as required; adhere to the California Peace Officer Standards and Training (P.O.S.T) Code of Ethics. Ability to : Work as a member of a team or autonomously with minimal supervision; learn and apply City and departmental rules, regulations, policies, and orders; and work effectively with the public, co-workers, non-sworn personnel, supervisors, and other local, state and federal government and law enforcement agencies. Experience, Education and Training Guidelines Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Experience working in a police program or police department is desirable. Education : Equivalent to graduation from high school. College courses related to law enforcement are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. License : Possession of a valid California Driver's license and a satisfactory driving record as determined by the City. Age : Minimum 21 years old. Other Requirements : Willingness and ability to work any shift; work holidays, weekends, scheduled and emergency overtime; be available on call, as required; work under potentially hazardous conditions taking all necessary safety precautions; learn and retain a great deal of factual material; attend training classes during work and non-work hours, as required; wear a uniform; comply with department's grooming standards; maintain high moral character and integrity; and demonstrate a high desire for self-improvement. Special Requirements : Essential duties require the mental and/or physical ability to: lift, drag, and transport objects/individuals weighing up to 150 pounds; see well enough to drive vehicles, read small print, detect subtle shades of color with no color deficiencies and vision no less than 20/100 uncorrected in either eye and 20/30 corrected in either eye; hear well enough to detect unusual sounds, distinguish voices over background noise; speak and hear well enough to communicate over the telephone, radio, and in person at distances of up to 50 feet; voice volume and speech clarity to command during an emergency; use of hands and fingers to write, operate equipment, drive a vehicle, discharge various weapons, operate a personal computer keyboard; sit and/or stand for long periods of time; other physical requirements as in the P.O.S.T. Medical Screening Manual Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Livermore Police Officers Association FLSA Non-Exempt Positions The information contained here is a summary of benefits for Police Officers and Police Sergeants. Click here for a copy of the current Livermore Police Officers Association Memorandum of Understanding (MOU). For more a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract.Updated: 5/2023 MOU TERM 5/1/2021 - 4/30/2025 SCHEDULED INCREASES 5/10/21 2.5% increase 5/9/22 3.5% increase 5/8/23 3.5% increase 5/6/24 3.5% increase CAFETERIA PLAN (MEDICAL, DENTAL, & VISION INSURANCES) ER max =$1,950/month towards medical, dental & vision; unused balance paid in cash. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) $80,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 LONG TERM DISABILITY (LTD) 66 2/3% of base monthly earnings to $7,000/month max. Cost per month: $29.70; ER pays $29.70 (Amount added to base pay and EE pays deduction) 30 day waiting period (60 if WC) CalPERS New City of Livermore EEs are enrolled in the 3% at 55 formula or 2.7% at 57 formula, depending on eligibility, as per AB 340. Classic CalPERS Safety Member - 3% at 55 Member Rate = 9% EE paid Employer Rate = 21.29% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New CalPERS Safety Member - 2.7% at 57 Member Rate = 13%EE paid Employee Rate = 13.44% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 5% of base pay into RHS account, with a mandatory EE pre-tax contribution of 1% of EE base pay. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 1-4102.96 hrs 5-11137.28 hrs 12-14171.60 hrs 15-16188.50 hrs 17+205.66 hrs Maximum accrual: 315 hours HOLIDAY-IN-LIEU PAY 7.5% of base hourly pay (paid per pay period) SICK LEAVE ACCRUAL 96.2 hrs/year SICK LEAVE USAGE FAMILY SICK LEAVE - Immediate Family Illness: ½ Annual Sick Leave Accrual. PARENTAL LEAVE - Non-birthing parentbecomesa parent by adoption or birth of a child - 44 hrs BEREAVEMENT LEAVE - 3 work shifts max to be used for sister-in-law, brother-in-law, spouse's grandparents. BEREAVEMENT LEAVE 3 work shifts max for immediate family PERSONAL LEAVE 16 hrs per year. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules and Regulations. Benefit provided as per regulations: Federal Family and Medical Leave Act, CA Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation/ No ER contribution SECTION 125 PLAN No ER contribution 2023 Maximum DependentCare*: Up to $5,000/year;*See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $1,250 per year (equivalent to $48.08 per pay period) (New officers will receive a lump sum payment of $1,250 at time of hire for Uniform Allowance and will not receive the per pay period benefit for the first year.) STANDBY PAY Employees assigned to CID get 2.75 hrs/day assigned and will be provided a take home vehicle for assignment. Specific positions assigned: CIB (1 Sgt, 2 Detectives), Traffic (2 Officers), and Crime Scene (1 Officer). Unused leave paid out at end of calendar year CALL BACK PAY 3 hr min @ OT rate CANINE PAY $800 per month for canine assignment to handle, train, board, and provide care relating to the canine. Officer provided a take home vehicle as part of canine duties. COURT PAY/COURT CANCELLATION PAY Court Pay: 3 hr min @ OT rate 4 hr min @ MOU OT rate for graveyard shift or normal day off Court Cancellation Pay : If court appearance is cancelled within 24 hrs prior to event, 2 hrs @ OT rate. FIELD TRAINING OFFICER (FTO) PAY $140 pay period while assigned as FTO BILINGUAL PAY $80.77/pay period. Must be certified by Chief of Police as meeting court interpreter standards Conversational bilingual pay: $45/pay period TELEPHONE PAY $0.25 hr pay @ OT rate CELL PHONE ALLOWANCE (If authorized) - See Administrative Regulation #36 for details Standard = $40/month LONGEVITY PAY 5-10 yrs. service: 3% 11+ yrs. service: 6% POST CERTIFICATION PAY Police Officers: POST Intermediate:$350/month POST Advanced: $450/month Police Sergeants : POST Intermediate, Advanced & Supervisory Certificates + 60 college credits: $600/month OT COMP & COMP TIME OFF 7K exemption, establishing a 28 day FLSA work cycle. Accrued Comp Time in excess of 200 hours is paid out. TUITION REIMBURSEMENT 75% reimbursement for tuition & books For undergraduatestudies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member.Unlimited telephonic consultations. FLSA WORK PERIOD 28 consecutive calendar day period. Beginning Monday at 6:00 a.m., ending 28 days later on Monday at 5:59 am. PAY PERIODS 26 pay periods per year The benefits listed are for full-time employees. Part-time employees receive pro-rated benefits. ER = Employer EE = Employee FT = Full-time PT = Part-time Closing Date/Time: Continuous

Description CLICK HERE FOR THE JOB ANNOUNCEMENT. You must be currently employed, or within the last six months, as a peace officer with a California Police or Sheriff's Department in order to be considered for this lateral recruitment. Monthly Salary: Up to $12,076.60 per month [Top step with Holiday-in-Lieu Pay (7.5% of base salary), Uniform Pay ($1,250/year, paid in equal amounts per pay period), and Advanced POST Pay ($450/month)] DEFINITION Under direction, patrols an assigned area to protect life and property, prevent crime, maintain order, and enforce laws, ordinances and constitutional mandates; performs investigative work in detection of crime; performs public service tasks; and other duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry level class in the sworn law enforcement series. Persons in this classification work within the framework of established law enforcement procedures and are expected to exercise independent judgment in dealing tactfully with the public in emotional situations and to react effectively in emergency situations. SUPERVISION RECEIVED Direction is provided by a Police Sergeant or a higher sworn management position. SUPERVISION EXERCISED May provide direction to Police Cadets, Community Service Specialists, Reserve Police Officers, volunteers, temporary employees and other employees, as assigned. Examples of Important and Essential Functions Field Functions Patrols an assigned area of the City by vehicle, foot, or as designated by the supervisor; maintains law and order; responds to emergencies as directed over the radio and telephone; conducts investigations of complaints and crime reports to determine if a crime has been committed; investigates traffic accidents; administers first aid and gives assistance to the injured; makes arrests; serves subpoenas and warrants; guards prisoners; questions suspects; notes and reports unsafe conditions; prepares evidence and appears in court; searches for stolen property and lost persons; provides directions and information to the public regarding laws, ordinances, traffic safety, and available public services and resources; issues citations of traffic violators; analyzes facts, clues, and evidence and makes investigations to determine the identity of law violators and to locate their whereabouts; maintains effective working relationships with other law enforcement agencies, employees, and the public; operates radio and other communication equipment; protects life, property, public order, and the constitutional rights of all citizens; and takes notes from verbal communication. Administrative Functions Writes and prepares reports and completes forms at a rapid rate of speed; collects and gathers data and information using electronic and other resources; and uses computers to perform various functions. Job Related and Essential Qualifications Demonstrated Knowledge of : Basic English grammar, composition, spelling, punctuation, and report writing techniques; basic mathematics; effective communication and public speaking techniques; problem solving techniques; effective interpersonal relations; computer operating systems and software applications. Demonstrated Skills to : Communicate effectively, both orally and in writing; read, understand, explain, implement, and enforce technical material consisting of laws, policies, regulations, guidelines and orders concerning the protection of life, property, and the maintenance of law, order, and the peace; observe and accurately recall names, faces, numbers, incidents and places; think and act quickly in emergencies; analyze situations and adopt effective courses of action; use good judgment in making decisions, often under pressure; understand and carry out written and oral directions; speak clearly and concisely; write at a fast rate of speed to prepare accurate and factual written reports; perform basic math computations; safely operate motor vehicles; establish cooperative relationships with co-workers, supervisors, public officials, employees of other agencies; be mentally alert to make observations; relate effectively to the general public; utilize computers and computer software, as required; adhere to the California Peace Officer Standards and Training (P.O.S.T) Code of Ethics. Ability to : Work as a member of a team or autonomously with minimal supervision; learn and apply City and departmental rules, regulations, policies, and orders; and work effectively with the public, co-workers, non-sworn personnel, supervisors, and other local, state and federal government and law enforcement agencies. Experience, Education and Training Guidelines Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Experience working in a police program or police department is desirable. Education : Equivalent to graduation from high school. College courses related to law enforcement are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. License : Possession of a valid California Driver's license and a satisfactory driving record as determined by the City. Age : 21 years old at swearing in. Other Requirements : Willingness and ability to work any shift; work holidays, weekends, scheduled and emergency overtime; be available on call, as required; work under potentially hazardous conditions taking all necessary safety precautions; learn and retain a great deal of factual material; attend training classes during work and non-work hours, as required; wear a uniform; comply with department's grooming standards; maintain high moral character and integrity; and demonstrate a high desire for self-improvement. Special Requirements : Essential duties require the mental and/or physical ability to: lift, drag, and transport objects/individuals weighing up to 150 pounds; see well enough to drive vehicles, read small print, detect subtle shades of color with no color deficiencies and vision no less than 20/100 uncorrected in either eye and 20/30 corrected in either eye; hear well enough to detect unusual sounds, distinguish voices over background noise; speak and hear well enough to communicate over the telephone, radio, and in person at distances of up to 50 feet; voice volume and speech clarity to command during an emergency; use of hands and fingers to write, operate equipment, drive a vehicle, discharge various weapons, operate a personal computer keyboard; sit and/or stand for long periods of time; other physical requirements as in the P.O.S.T. Medical Screening Manual Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Livermore Police Officers Association FLSA Non-Exempt Positions The information contained here is a summary of benefits for Police Officers and Police Sergeants. Click here for a copy of the current Livermore Police Officers Association Memorandum of Understanding (MOU). For more a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract.Updated: 5/2023 MOU TERM 5/1/2021 - 4/30/2025 SCHEDULED INCREASES 5/10/21 2.5% increase 5/9/22 3.5% increase 5/8/23 3.5% increase 5/6/24 3.5% increase CAFETERIA PLAN (MEDICAL, DENTAL, & VISION INSURANCES) ER max =$1,950/month towards medical, dental & vision; unused balance paid in cash. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) $80,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 LONG TERM DISABILITY (LTD) 66 2/3% of base monthly earnings to $7,000/month max. Cost per month: $29.70; ER pays $29.70 (Amount added to base pay and EE pays deduction) 30 day waiting period (60 if WC) CalPERS New City of Livermore EEs are enrolled in the 3% at 55 formula or 2.7% at 57 formula, depending on eligibility, as per AB 340. Classic CalPERS Safety Member - 3% at 55 Member Rate = 9% EE paid Employer Rate = 21.29% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New CalPERS Safety Member - 2.7% at 57 Member Rate = 13%EE paid Employee Rate = 13.44% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 5% of base pay into RHS account, with a mandatory EE pre-tax contribution of 1% of EE base pay. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 1-4102.96 hrs 5-11137.28 hrs 12-14171.60 hrs 15-16188.50 hrs 17+205.66 hrs Maximum accrual: 315 hours HOLIDAY-IN-LIEU PAY 7.5% of base hourly pay (paid per pay period) SICK LEAVE ACCRUAL 96.2 hrs/year SICK LEAVE USAGE FAMILY SICK LEAVE - Immediate Family Illness: ½ Annual Sick Leave Accrual. PARENTAL LEAVE - Non-birthing parentbecomesa parent by adoption or birth of a child - 44 hrs BEREAVEMENT LEAVE - 3 work shifts max to be used for sister-in-law, brother-in-law, spouse's grandparents. BEREAVEMENT LEAVE 3 work shifts max for immediate family PERSONAL LEAVE 16 hrs per year. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules and Regulations. Benefit provided as per regulations: Federal Family and Medical Leave Act, CA Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation/ No ER contribution SECTION 125 PLAN No ER contribution 2023 Maximum DependentCare*: Up to $5,000/year;*See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $1,250 per year (equivalent to $48.08 per pay period) (New officers will receive a lump sum payment of $1,250 at time of hire for Uniform Allowance and will not receive the per pay period benefit for the first year.) STANDBY PAY Employees assigned to CID get 2.75 hrs/day assigned and will be provided a take home vehicle for assignment. Specific positions assigned: CIB (1 Sgt, 2 Detectives), Traffic (2 Officers), and Crime Scene (1 Officer). Unused leave paid out at end of calendar year CALL BACK PAY 3 hr min @ OT rate CANINE PAY $800 per month for canine assignment to handle, train, board, and provide care relating to the canine. Officer provided a take home vehicle as part of canine duties. COURT PAY/COURT CANCELLATION PAY Court Pay: 3 hr min @ OT rate 4 hr min @ MOU OT rate for graveyard shift or normal day off Court Cancellation Pay : If court appearance is cancelled within 24 hrs prior to event, 2 hrs @ OT rate. FIELD TRAINING OFFICER (FTO) PAY $140 pay period while assigned as FTO BILINGUAL PAY $80.77/pay period. Must be certified by Chief of Police as meeting court interpreter standards Conversational bilingual pay: $45/pay period TELEPHONE PAY $0.25 hr pay @ OT rate CELL PHONE ALLOWANCE (If authorized) - See Administrative Regulation #36 for details Standard = $40/month LONGEVITY PAY 5-10 yrs. service: 3% 11+ yrs. service: 6% POST CERTIFICATION PAY Police Officers: POST Intermediate:$350/month POST Advanced: $450/month Police Sergeants : POST Intermediate, Advanced & Supervisory Certificates + 60 college credits: $600/month OT COMP & COMP TIME OFF 7K exemption, establishing a 28 day FLSA work cycle. Accrued Comp Time in excess of 200 hours is paid out. TUITION REIMBURSEMENT 75% reimbursement for tuition & books For undergraduatestudies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member.Unlimited telephonic consultations. FLSA WORK PERIOD 28 consecutive calendar day period. Beginning Monday at 6:00 a.m., ending 28 days later on Monday at 5:59 am. PAY PERIODS 26 pay periods per year The benefits listed are for full-time employees. Part-time employees receive pro-rated benefits. ER = Employer EE = Employee FT = Full-time PT = Part-time Closing Date/Time: Continuous

Description Refer to the Job Announcement for more information DEFINITION Under general supervision, the Crisis Intervention Specialist works with the Livermore Police Department in a co-responder model to provide emergency crisis assessment and intervention services in the field to resolve complex or difficult client cases, help stabilize individuals and connect them with additional resources and provide community outreach; and perform other duties as assigned. DISTINGUISHING CHARACTERISTICS This classification is distinguished by having principal responsibility for working with Livermore Police Department personnel to provide crisis intervention and follow-up services to high-risk clients, often with severe mental health needs including homelessness and high utilizers of public services. The primary goal of the co-responder model is to provide a more comprehensive response to calls for service involving community members going through a mental health crisis and to be a resource for community members struggling with mental illness, including extended family members. Most of the work is completed in the field and requires evening and weekend hours. Appointees will carry a client caseload including a broad range of clients ranging from seniors to juveniles. SUPERVISION RECEIVED General supervision is provided by the Youth & Family Services Clinical Manager. Field supervision may also be provided by police department supervisory personnel. SUPERVISION EXERCISED May provide lead direction to professional, clerical, temporary employees, and volunteers. May provide clinical supervision to student interns/trainees. Examples of Important and Essential Functions Clinical Functions Partners with a police officer(s) to provide on-scene crisis intervention and referrals. Provides advice on behavioral health related service calls related to Welfare and Institution Code Section 5150. Provides documentation for involuntary psychiatric hospitalizations when applicable. Provides crisis intervention response when community members are undergoing a mental health crisis, avoids using involuntary psychiatric hospitalization when appropriate by providing alternative treatment resources which may include consultation, crisis intervention and referral to brief treatment and/or diversion or other voluntary crisis services as available. Explains treatment facility procedures and clients' rights and responsibilities. Provides individual crisis intervention as needed, stabilizes clients in crisis including brief intervention in clinic; arranges for hospitalization and coordinates treatment elements. Conducts follow up appointments and referrals as appropriate. Provides outreach with known individuals who have recently been placed on a 72-hour hold under a 5150 or to high-risk populations, such as the homeless, providing mental health follow-up referrals for assistance with other needs leading to client stabilization including housing assessment, if homeless. Testifies in court, when required, for determination of client's legal status regarding outpatient court-ordered treatment. Completes Crisis Intervention Training (CIT), Attends regular and ongoing coordination meetings with other co-responder team members Case Management Functions Conducts comprehensive client assessments to collect functional, psycho-social, environmental, employment, financial, housing and family information to develop a stabilization plan. Performs outreach services to individuals experiencing mental health and/or housing insecurity issues by providing linkages to services provided by local organizations Maintains current knowledge of public benefit programs and community resources for all age groups. Accompanies or assists clients in accessing needed services. Serves as a liaison between the Police Department, public and private community-based organizations that provide mental health, crisis intervention, and homeless and supportive housing services. Administrative Functions Maintains accurate, and confidential client records. Prepares oral and written studies, reports, and recommendations according to established policy and procedures as required. Works cooperatively with other departments and agencies. Utilizes a computer and specialized software. Job Related and Essential Qualifications Demonstrated Knowledge of : General fields of psychology and sociology or social work; child and adult development; personality theory; psychopathology; theory and practice of counseling, including the family as an interactional system; causes and treatment of juvenile delinquency; law and organization of the juvenile justice system; effective communication techniques; operation of modern office equipment; and computer operating systems and software applications including word processing, spreadsheet, and database applications. Demonstrated Skills to : Understanding human behavior and family dynamics especially of high-risk vulnerable populations with Mental Health needs or dual diagnosis, who may be homeless; understanding the functions and organizations of public assistance; medical and psychological, educational and social service resources, especially access to dignity and housing resources. Ability to : Conduct mental health and other related needs assessments in the field, community, school, office or home; determine and implement the appropriate course of action in emergency or stressful situation; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; establish effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing. Experience, Education and Training Guidelines: Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Two years of experience counseling families and youth including crisis intervention and family therapy. Education : Equivalent to a Master's Degree in Counseling, Psychology, Social Work, or related field. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification : Current licensure or eligibility for state professional licensing required (Marriage and Crisis Intervention Specialist (M.F.T.), Licensed Clinical Social Worker (L.C.S.W.) or Clinical Psychologist), as confirmed by state registration. License : A LCSW, Psychologist, Registered Nurse, MFT or MSW is required for placement into this class and a valid California driver’s license, and a satisfactory driving record as determined by the City of Livermore. Other Requirements :Willingness and ability to work other than traditional office hours including scheduled and emergency overtime; evening hours, holidays, and weekends; be available on stand-by and call back, as required; travel out of town and attend meetings, conferences, and seminars during work and non-work hours. Appointees must also pass a full Police style background investigation including fingerprints and a personal history questionnaire. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment as well as outdoors; utilize a computer; converse and listen to clients by telephone and in person; speak to large groups and be clearly understood; safely lift and maneuver required supplies weighing up to 10 pounds; ability to sit for hours at a time; and take notes and fill in report forms. Additional Information Non-exempt CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 5/2023 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 6.75% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2023 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous

Description The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. Click here for details! Testing Process The testing process consists of the following phases: keyboard proficiency test, CritiCall test, and interview panel. Keyboard proficiency tests must have a passing score of 35 words per minute. CritiCall tests are administered by the City of Livermore. Candidates must attach their keyboarding proficiency test results with their application. Keyboarding proficiency tests must come from an accredited proctor such as community colleges, adult education centers, and employment agencies. The City of Livermore does not accept online keyboard tests. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 5/2023 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 6.75% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2023 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous

Description This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. Please refer to the job announcement for further details and requirements. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 5/2023 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 6.75% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2023 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous