94 jobs found

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Student Health Services at Texas Tech University is the on-campus medical care clinic exclusively for Texas Tech students. The mission of Student Health Services is to proudly provide compassionate, high-quality and accessible healthcare to Texas Tech students. The Patient Services Specialist will help support the mission of Student Health by: Supporting the success of the department by verifying and researching various insurance tasks generated by our registration software Serving as the initial impression of our clinic by greeting patients with compassion, enthusiasm, and respect Providing education to patients on our services Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response Attending Red Raider Orientation (Freshman/Transfer Orientation) and representing Student Health in a professional manner PSS have additional leadership duties as determined by the PSS Supervisor and will be expected to mentor and train PSS to meet departmental goals and initiatives. Student Health Services is an exciting place to work. It is a fast-paced, team-oriented environment where patients always come first. It is critical for the Patient Service Specialist to demonstrate excellent communication skills, training ability, effective problem solving, and professionalism. The Patient Service Specialist also must be able to keep calm under pressure and be comfortable working with providers and nurses. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Prior experience in a healthcare setting. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website . EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Student Health Services at Texas Tech University is the on-campus medical care clinic exclusively for Texas Tech students. The mission of Student Health Services is to proudly provide compassionate, high-quality and accessible healthcare to Texas Tech students. The Patient Services Specialist will help support the mission of Student Health by: Supporting the success of the department by verifying and researching various insurance tasks generated by our registration software. Serving as the initial impression of our clinic by greeting patients with compassion, enthusiasm, and respect. Providing education to patients on our services. Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response. Attending Red Raider Orientation (Freshman/Transfer Orientation) and representing Student Health in a professional manner. PSS have additional leadership duties as determined by the PSS Supervisor and will be expected to mentor and train PSS to meet departmental goals and initiatives. Student Health Services is an exciting place to work. It is a fast-paced, team-oriented environment where patients always come first. It is critical for the Patient Service Specialist to demonstrate excellent communication skills, training ability, effective problem solving, and professionalism. The Patient Service Specialist also must be able to keep calm under pressure and be comfortable working with providers and nurses. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Prior experience in a healthcare setting. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website . EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages. We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first. The Patient Services Specialists are responsible for handling patient phone calls; collecting insurance information and verifying eligibility; and scheduling and arriving patients for appointments. The Patient Services Specialist will provide compassionate and enthusiastic service to our patients. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Spanish Speaking Electronic Health Record Experience Cash Handling Experience Academic Clinic Setting Experience Call Center Experience Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website . EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Provide excellent customer service to anyone that who calls or walks into the clinic. Answer and screen telephone calls in a courteous manner, and record messages for physicians and other personnel. Schedule patient appointments according to established policies and procedures. Obtain accurate information from patients and ensure all registration forms are complete and up to date. Collect payments and reconcile charges daily. Maintain files and records confidentially. Maintain organization and efficiency of the front office, including office supply inventory. Responsible for keeping the reception and patient waiting areas clean and organized. Participate in cross-training opportunities to help the front and back office wherever needed. Work collaboratively with other healthcare team members and staff to identify needs for improvement and opportunities to increase office efficiencies as well as improve the patient experience. Occasional Duties Will travel to another clinic to provide coverage when needed. Other Duties as assigned. Required Qualifications A High School diploma or GED. 1-year customer service, Office, or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Bilingual in English/Spanish Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .

Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Provide excellent customer service to anyone that who calls or walks into the clinic. Answer and screen telephone calls in a courteous manner, and record messages for physicians and other personnel. Schedule patient appointments according to established policies and procedures. Obtain accurate information from patients and ensure all registration forms are complete and up to date. Collect payments and reconcile charges daily. Maintain files and records confidentially. Maintain organization and efficiency of the front office, including office supply inventory. Responsible for keeping the reception and patient waiting areas clean and organized. Participate in cross-training opportunities to help the front and back office wherever needed. Work collaboratively with other healthcare team members and staff to identify needs for improvement and opportunities to increase office efficiencies as well as improve the patient experience. Occasional Duties Will travel to another clinic to provide coverage when needed. Other Duties as assigned. Required Qualifications A High School diploma or GED. 1-year customer service, Office, or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Bilingual in English/Spanish Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .

Position Description This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash. Major/Essential Functions Sr. PSS for Pediatrics Pavilion location checking in/out patients, answering multi-line phones, assisting patients with the check-in process, collecting appropriate patient financial responsibilities, and assisting with other clinic flow to ensure the Department of pediatrics is successful. This position will be responsible to maintain batch reconciliation. Be a leading team member on all components for ensuring a smooth patient check-in process for the Pavilion location. Understand and work with the Unit Supervisor and Associate Clinical Administrator on training and process implementation for the Department of Pediatrics and the Pavilion clinic Work directly with faculty and nursing staff on smooth clinic flow Uphold TTUHSC Values-based culture initiatives Required Qualifications High school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement. Preferred Qualifications Bilingual Spanish Preferred Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website . EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Answers incoming phone calls, certifies that all patient information is updated and correct and handles the needs of the call appropriately Schedules patient appointments appropriately by following scheduling guidelines Handles patient messages delegated from nurse, providers, and supervisor Greet all patients as they arrive to the clinic and certifies that all patient information is updated and correct Follows appropriate procedures for checking patients in and out of the clinic. Handles payment transactions and completes necessary batch closing and deposit documentation every day Maintains a tidy waiting room and ensures all patients are informed about clinic delays Assists managed care team with referrals, insurance verification and authorization as needed Required Qualifications Education: A minimum of a high school diploma or equivalent. Experience: 1 year customer service, office or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Experience interacting effectively with staff, physicians, other team members and patients Experience working in a busy environment Experience using computers Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Greet all patients as they arrive to the clinic and certifies that all patient information is updated and correct. Acquires and scans appropriate paperwork at check in including: consent to treat, confidential communication form, financial agreements, insurance information, identification and any other relevant paperwork. Follows appropriate procedures for checking patients out of the clinic by scheduling follow up appointments appropriately, following system check out and assisting patients with any other needs. Answers incoming phone calls, certifies that all patient information is updated and correct and handles the needs of the caller appropriately. Handles payment transactions and completes necessary batch closing and deposit documentation every day. Handles patient messages delegated from the message pool, triage nurse, physicians, or supervisor including messages from the after hours service. Coordinates referral appointments from other clinics, agencies, and private physicians. Maintains knowledge of all visit types, physician names and scheduling guidelines in order to schedule appropriately. Maintains a tidy waiting room and ensures all patients are informed about clinic delays. Proactively assists other staff and providers as needed. PROFESSIONAL DEVELOPMENT: Promote, Assess, and evaluate the educational needs and requirements specific to your job discipline Contribute to KPIs as appropriate for job functions. Occasional Duties Other duties as assigned. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Knowledge of medical terminology. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .

Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Log into CXONE daily to answer phones for internal medicine clinics in Midland and Odessa, as well as the endocrinology clinic in Odessa. Schedule and/or reschedule patient appointments or triage phone calls to the appropriate person. Provide customer service to anyone who calls or walks into the clinics. Check patients in and out, take payments, verify insurance, make deposits, process prior authorizations, process referrals, and provide PSS front office coverage in other clinics as needed. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website . EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Receives all incoming calls, messages, and faxes for the clinic and distributes to appropriate staff. Schedules new and established patients based upon clinic protocols. Greets patients at check in and checkout; assists patients with forms and with questions on their accounts, may make appropriate notations on fee sheets. Contacts patients who have missed appointments. Receives all incoming calls, messages, and faxes for the clinic and distributes to appropriate staff. Schedules new and established patients based upon clinic protocols. Greets patients at check in and checkout; assists patients with forms and with questions on their accounts, may make appropriate notations on fee sheets. Contacts patients who have missed appointments. Verifies and updates billing/insurance and demographic information; making corrections as necessary. May receive payments for services and prepares end of day deposit. May perform other duties as assigned Verifies and updates billing/insurance and demographic information; making corrections as necessary. May receive payments for services and prepares end of day deposit. May perform other duties as assigned Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Answering Multi-line phones Multiple provider scheduling Reconciling payment collections Maintaining petty cash Assisting patients with paperwork completion Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website . EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Position Description This position is responsible for assuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Will be responsible for answering phone calls for OB/GYN and checking in patients and collecting and verifying insurance information and demographics for new, current patients. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Answering Multi-line phones Multiple provider scheduling Reconciling payment collections Maintaining petty cash Assisting patients with paperwork completion Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .

Position Description This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash. Major/Essential Functions Receives all incoming calls for the clinic. Prepares schedule of daily appointments for distribution as necessary, and notifies clinic staff of any changes. Requests necessary charts from medical records. Receives patients, makes appropriate notations on charts and fee sheets. Keeps daily count of patients seen for weekly and monthly reports. Contacts patients who have missed appointments. Coordinates referral appointments to other clinics. Maintains required files in clinic. Checks billing information; making corrections as necessary. Takes information from patient or pharmacist concerning prescription refills, lab reports, etc. Coordinating information and requests with physician. Processes clinic charge sheets and logs fee sheets. Receipts payments for clinic services. Assists patients with applications and forms and with questions on their accounts. Maintains account activity data for daily reports for the business office. Files insurance claims for patients who request this service. Assists patients with problems with insurance companies and filing procedures. Follows up on claims submitted to insurance companies. Notes denial of insurance claim and reason on patient accounts. Sends itemized statements to patients, employers or insurance companies as requested. Performs other work as required. Required Qualifications High school diploma or equivalent. 3 years Customer Service, office or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Prior experience in a healthcare setting 2 years experience Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Position Description This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash. Major/Essential Functions Receives all incoming calls for the clinic. Prepares schedule of daily appointments for distribution as necessary, and notifies clinic staff of any changes. Requests necessary charts from medical records. Receives patients, makes appropriate notations on charts and fee sheets. Keeps daily count of patients seen for weekly and monthly reports. Contacts patients who have missed appointments. Coordinates referral appointments to other clinics. Maintains required files in clinic. Checks billing information; making corrections as necessary. Takes information from patient or pharmacist concerning prescription refills, lab reports, etc. Coordinating information and requests with physician. Processes clinic charge sheets and logs fee sheets. Receipts payments for clinic services. Assists patients with applications and forms and with questions on their accounts. Maintains account activity data for daily reports for the business office. Files insurance claims for patients who request this service. Assists patients with problems with insurance companies and filing procedures. Follows up on claims submitted to insurance companies. Notes denial of insurance claim and reason on patient accounts. Sends itemized statements to patients, employers or insurance companies as requested. Performs other work as required. Required Qualifications High school diploma or equivalent. 3 years Customer Service, office or related experience. Additional education may substitute for the experience requirement. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Greet all patients as they arrive to the clinic and certifies that all patient information is updated and correct. Acquires and scans appropriate paperwork at check in including: consent to treat, confidential communication form, financial agreements, insurance information, identification and any other relevant paperwork. Follows appropriate procedures for checking patients out of the clinic by scheduling follow up appointments appropriately, following system check out and assisting patients with any other needs. Answers incoming phone calls, certifies that all patient information is updated and correct and handles the needs of the caller appropriately. Handles payment transactions and completes necessary batch closing and deposit documentation every day. Handles patient messages delegated from the message pool, triage nurse, physicians, or supervisor including messages from the after hours service. Coordinates referral appointments from other clinics, agencies, and private physicians. Maintains knowledge of all visit types, physician names and scheduling guidelines in order to schedule appropriately. Maintains a tidy waiting room and ensures all patients are informed about clinic delays. Proactively assists other staff and providers as needed. PROFESSIONAL DEVELOPMENT: Promote, Assess, and evaluate the educational needs and requirements specific to your job discipline Contribute to KPIs as appropriate for job functions. Occasional Duties Other duties as assigned. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Knowledge of medical terminology Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Greet patients warmly and sincerely as they arrive at the clinic or call in via phone. Act as the patient's guide and advocate through the administrative details of their clinic visits. Identify and update patient information by navigating multiple computer systems and in putting accurate data. Receives all incoming calls for the clinic. Takes information from incoming calls and distributes accordingly. Calculates and collects payments for clinic services. Ensures patient benefits have been verified and ensures insurance information is accurate upon check-in. Schedules patient appointments. Contacts patients to confirm next-day appointments and contact patients who have missed appointments. Coordinates clinic schedule information with physicians and staff. Maintains a professional customer service atmosphere for patients physicians, and staff. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website . EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Health Services Specialist I performs basic health care tasks and specialized detention work in the care and security of inmates and detainees in the county jail. Examples of Duties Handles and manages routine and sensitive correspondence, medical records, reports, billing statements, memorandums, and other documents. Provides inmates and detainees with baseline medical assessments; provides basic health care to inmates and detainees, including both emergent and non-emergent care. Performs phlebotomy and specimen collection for both pathology and forensic processing, assists physicians and allied care providers during patient evaluation and examination clinics. Provides immunizations. Distributes medications and updates related files to ensure proper documentation of administered medications. Receives, distributes, and maintains office supply and medical supply inventories. Arranges and coordinates inmate patient appointments with community providers; helps to ensure transportation and security procedures are followed. Manages phone calls and inquiries from citizens or the general community, providing information as necessary or referring callers to appropriate personnel, and routing messages. Processes inmate patient billing statements from community providers and services. Maintains follow up care schedules and routes patient information as necessary; files related medical information as needed. Assists with recording, entering, and posting inmate co-pay statements for collection. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Must be 18 years of age. Must be a United States citizen. A high school diploma or GED and a certification as an EMT, Medical Assistant or Registered Pharmacy Technician is required. A minimum of one year of experience in a related field is preferred. Possession of a valid Driver's License. Must be able to obtain a State of Texas driver's license within 90 days of employment. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous

Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Health Services Specialist II performs basic and intermediate medical procedures and specialized detention work in the care and security of inmates to ensure their constitutional rights and welfare are safeguarded in the County Jail. Work involves responding to emergency and non-emergency medical calls or requests in the County Jail, performing medical screenings, performing patient chart documentation duties, and distributing medications as prescribed. Examples of Duties Performs medical procedures on inmates including clinical assessments, specimen collection, disbursing medications, and referring to the mid-level provider or doctor if necessary. Performs point-of-care diagnostic testing on inmates to determine health status. Performs medical screenings on inmates and charts all findings; maintains files and records as needed; creates patient charts and charts documentation of orders and actions taken. Assists and consults providers for necessary medical information as needed. Ensures that the infirmary is kept clean and neat; ensures that all medical equipment is in proper working order. Performs administrative duties of department, including sending and receiving information such as medical records, inventorying supplies, speaking with concerned family members, and any other duties requested. Monitors patient activity and movement within infirmary; monitors and supervises cleaning duties of infirmary trustees. Screens or previews incoming phone calls and provides information compliant with department policy and procedures, or refers callers to appropriate personnel or agencies; records and routes messages for department personnel when necessary. Administers injections, infusions and immunizations. Provides wound care. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Must be 18 years of age. Must be a United States citizen. High School Diploma or GED required. Certification as a Paramedic, Licensed Vocational Nurse, or Registered Nurse and a minimum of two years of experience in a related field is required; or, a Certified Medical Assistant or current Emergency Medical Technician certification and a minimum of five years of experience in a related field is required. Possession of a valid Driver's License. Must be able to obtain a State of Texas driver's license within 90 days of employment. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Nurses and paramedics are preferred. Closing Date/Time: Continuous

Job Description and Duties Metropolitan State Hospital is located in the City of Norwalk. Under the direct supervision of the Coordinator of Nursing Services (CNS)/Nurse Administrator, the ACNS has hospital wide responsibility for directing and coordinating emergency nursing services to patients, employees, and visitors of DSH-Metropolitan. Adjust staffing when necessary to assure minimums are consistent with Title 22 and Joint Commission standards, initiates emergency nursing services as needed, take charge when internal disasters or crisis relating to the delivery of medical nursing services occur, coordinate communication with outside public and private sources, plan and assist in the training of nursing staff, prepares required reports, and provide coverage in the absence of the CNS. Other duties include collaboration with other departments and Medical Teams for continuation of patient care, implementation of Infection Control program, coordinates patients’ diagnostic procedures after hours, supervision of Health Services Specialist , evaluation of nursing care on the units, reviews and interpret policies for nursing services. Candidate must be able to analyze situations accurately and take prompt effective actions; observe and evaluate the quality of nursing care, make nursing recommendations, respond to miscellaneous hospital wide enquiries, and follow ups after hours. Strong leadership skills, computer knowledge, strong writing abilities and effective communication skills are highly essential. Candidates must be willing to work any shift to meet the needs of the hospital. Minimum Qualifications: Possession of the legal requirements to practice as a professional registered nurse in California as determined by the California Board of Registered Nursing. (Applicants who are in the process of securing approval of their qualifications by the California Board of Registered Nursing will be admitted to the examination, but they must possess all legal requirements as determined by the Board before they will be eligible for appointment.) and Either I A Bachelor's Degree in Nursing or a related health field with two years of supervising experience in a facility providing inpatient services for developmentally/mentally disabled patients. Or II Two years of experience as a Supervising Registered Nurse or Unit Supervisor with evidence of successful completion of a specialized course in performing physical assessment of developmentally or mentally disabled persons. Or III Two years of experience as a Health Services Specialist with evidence of successful completion of a specialized course in performing physical assessment of developmentally or mentally disabled persons. and One year of documented shift lead experience in a California state hospital. Or IV Three years of experience in a California state hospital in a nursing classification comparable in level to a Registered Nurse, Range B, (two years of which shall have been in a documented shift lead capacity) with evidence of successful completion of a specialized course in performing physical assessment of developmentally or mentally disabled persons. Eligibility Examination: To be considered for this Job Opportunity, applicants must have eligibility by way of: permanent civil service status, be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. IF YOU DO NOT HAVE ELIGIBILITY, YOU MUST TAKE THE EXAM. Exam Link: https://www.calcareers.ca.gov/JOBSGEN/4MH97.PDF Training Expectations: If selected it is mandatory that you attend New Employee Orientation (NEO) in its entirety. NEO can be scheduled up to 30 days for level of care staff (clinical). You will find additional information about the job in the Duty Statement . Working Conditions PLEASE NOTE : The CMS Center for Clinical Standards and the Quality, Safety & Oversight Group require COVID-19 vaccinations for healthcare workers. The October 26, 2022, CMS updated directive ( QSO-23-02-ALL ) continues to require all Medicare- and Medicaid-certified providers and suppliers to receive the primary vaccine series, unless they have an approved exemption, such as medical or religious. Therefore, DSH hospital team members will continue to be required to receive the primary vaccine series, unless they have a valid exemption. Those who would like to seek an exemption based upon religious beliefs or qualifying medical reasons must complete the DSH 3363 COVID-19 Vaccination Exemption Form and provide any required documentation during their pre-employment medical appointment. Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSISTANT COORDINATOR OF NURSING SERVICES Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-395132 Position #(s): 487-240-8132-XXX Working Title: Assistant Coordinator of Nursing Services/CNS-23-08, CNS, Metropolitan State Hospital Classification: ASSISTANT COORDINATOR OF NURSING SERVICES $9,651.00 - $12,086.00 T # of Positions: 1 Work Location: Los Angeles County Job Type: Permanent, Full Time Facility: DSH - Metropolitan Department Information Department of State Hospitals - Metropolitan is in the vibrant community of Norwalk,15 miles east of Los Angeles. To the south are entertainment venues like Disneyland, Knott's Berry Farm, the marinas and beaches of Huntington, Newport and Laguna. To the west are Palos Verdes and Marina Del Rey. Department Website: https://www.dsh.ca.gov/Metropolitan Special Requirements The position(s) require(s) a Drug Screening be passed prior to being hired. The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired. The position(s) require(s) a(n) CA Registered Nurse License. You will be required to provide a copy of your license prior to being hired. Unless there is a specific request to be notified via USPS mail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from MSH.Recruitment@dsh.ca.gov. It is the applicant’s responsibility to check their email inbox, including junk/spam emails for any correspondence regarding their application status. In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email. Employees applying for this position who wish to be considered on a transfer basis must meet the minimum qualifications and all transfer rules. You may also be required to provide additional documents, such as copies of your college transcripts during the screening process when applicable. Please provide proof of the highest paying class you were permanently appointed to from an eligible list. All Examination and/or Employment Application forms must include: “to” and “from” dates (month/day/year); time base; and civil service class titles. Examination and/or Employment Application forms received without this information will be rejected. Resumes will not be accepted in lieu of a completed Examination and/or Employment Application (STD. 678) form. Note : If you are applying for multiple positions, you must complete a STD 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered . EMAILED OR FAXED APPLICATIONS WILL NOT BE ACCEPTED Applicants are responsible for obtaining proof of mailing or submission of their applications to MSH-Human Resources Department, Selection Services Unit. Confirmation/receipt of USPS mailed submittals can only be provided for by Certified Mail. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/6/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: Human Resources 11401 South Bloomfield Ave Norwalk , CA 90650 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Human Resources 11401 South Bloomfield Ave Norwalk , CA 90650 Offices are closed on weekends and holidays. 07:30 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Working for the State offers great opportunities, generous benefits, and career development. Benefits information may be obtained by going to https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx In addition, you can look forward to: *Free parking *Convenient to public transportation *Located near multiple eateries and major freeway access Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.dsh.ca.gov/Metropolitan Human Resources Contact: Selection Services Unit (562) 584-8086 MSH.Recruitment@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Coordinator (562) 521-1301 Lori.Lawrenz@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/6/2023