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park ranger supervisor
City of Waco
PARK RANGER
CITY OF WACO, TEXAS Waco, Texas, United States
Park Ranger City of Waco, TX 1 of 3 Park Ranger Field / Maintenance 4630 Physical Type # 1 Safety Sensitive Park Ranger Supervisor Parks and Recreation - Park Safety / Security 216 Non-Exempt PRIMARY DUTY: Under basic supervision, monitors operations at City Parks and facilities and enforces City rules and regulations; inspects facilities and grounds to provide safety and security to workers and guests. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Patrols, inspects and monitors Park facilities, equipment and grounds; verifies effective security of property and premises and proper working order of equipment; looks for unusual and suspicious activities and persons; opens, closes and secures buildings and facilities; duties may vary according to job assignment. • Provides active security for special events, enforces City rules and regulations and assists clients and guests as needed; leads park tours and assists with education and presentation programs. • Assists Park Ranger Supervisor with administrative duties. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information; performs other duties as required or assigned. • May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency. • Performs other related or assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Use and maintenance of communications equipment. • Occupational hazards and safety precautions. • Geography, roads and landmarks of City and surrounding areas. Skill in: • Remaining alert at all times and reacting quickly and calmly in emergency situations. • Closely following verbal and written instructions and procedures. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or GED is required. Associate's Degree is preferred. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Special training and licensing may be required. Park Ranger City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Reaching - Extending hand(s) and arm(s) in any direction. o Standing - Particularly for sustained periods of time. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. o Ability to run, jump, turn, pivot, stoop, climb and execute similar movements • The following personal protective equipment may be required and must be worn when required by the task being performed o Hearing protection, gloves, eye protection, face protection, ear protection, reflective vests and proper footwear. • The visual acuity requirements including color, depth perception and field vision. o The worker is required to have close visual acuity to perform an activity such as: viewing a computer terminal; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o The worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations of facilities or structures • The conditions the worker will be subject to in this position o The work is performed primarily within outside environmental conditions; with some travel from area to area. o The worker is subject to both environmental conditions. Activities occur inside and outside with temperatures that may be below 32° or above 100° for periods of more than one hour. Park Ranger City of Waco, TX 3 of 3 Consideration should be given to the effect of other environmental conditions, such as wind and humidity. o The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. o The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes and other areas that could cause claustrophobia. o The worker is required to function in narrow aisles or passageways. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
Apr 05, 2021
Park Ranger City of Waco, TX 1 of 3 Park Ranger Field / Maintenance 4630 Physical Type # 1 Safety Sensitive Park Ranger Supervisor Parks and Recreation - Park Safety / Security 216 Non-Exempt PRIMARY DUTY: Under basic supervision, monitors operations at City Parks and facilities and enforces City rules and regulations; inspects facilities and grounds to provide safety and security to workers and guests. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Patrols, inspects and monitors Park facilities, equipment and grounds; verifies effective security of property and premises and proper working order of equipment; looks for unusual and suspicious activities and persons; opens, closes and secures buildings and facilities; duties may vary according to job assignment. • Provides active security for special events, enforces City rules and regulations and assists clients and guests as needed; leads park tours and assists with education and presentation programs. • Assists Park Ranger Supervisor with administrative duties. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information; performs other duties as required or assigned. • May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency. • Performs other related or assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Use and maintenance of communications equipment. • Occupational hazards and safety precautions. • Geography, roads and landmarks of City and surrounding areas. Skill in: • Remaining alert at all times and reacting quickly and calmly in emergency situations. • Closely following verbal and written instructions and procedures. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or GED is required. Associate's Degree is preferred. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Special training and licensing may be required. Park Ranger City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Reaching - Extending hand(s) and arm(s) in any direction. o Standing - Particularly for sustained periods of time. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. o Ability to run, jump, turn, pivot, stoop, climb and execute similar movements • The following personal protective equipment may be required and must be worn when required by the task being performed o Hearing protection, gloves, eye protection, face protection, ear protection, reflective vests and proper footwear. • The visual acuity requirements including color, depth perception and field vision. o The worker is required to have close visual acuity to perform an activity such as: viewing a computer terminal; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o The worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations of facilities or structures • The conditions the worker will be subject to in this position o The work is performed primarily within outside environmental conditions; with some travel from area to area. o The worker is subject to both environmental conditions. Activities occur inside and outside with temperatures that may be below 32° or above 100° for periods of more than one hour. Park Ranger City of Waco, TX 3 of 3 Consideration should be given to the effect of other environmental conditions, such as wind and humidity. o The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. o The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes and other areas that could cause claustrophobia. o The worker is required to function in narrow aisles or passageways. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
City of Waco
PARK RANGER- PT
CITY OF WACO, TEXAS Waco, Texas, United States
Park Ranger - PT City of Waco, TX 1 of 3 Park Ranger - PT Field / Maintenance 4631 Physical Type # 1 Safety Sensitive Park Ranger Supervisor Parks and Recreation - Park Safety / Security 216 Non-Exempt PRIMARY DUTY: Under basic supervision, monitors operations at City Parks and facilities and enforces City rules and regulations; inspects facilities and grounds to provide safety and security to workers and guests. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Patrols, inspects and monitors Park facilities, equipment and grounds; verifies effective security of property and premises and proper working order of equipment; looks for unusual and suspicious activities and persons; opens, closes and secures buildings and facilities; duties may vary according to job assignment. • Provides active security for special events, enforces City rules and regulations and assists clients and guests as needed; leads park tours and assists with education and presentation programs. • Assists Park Ranger Supervisor with administrative duties. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information; • Performs other duties as required or assigned. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Use and maintenance of communications equipment. • Occupational hazards and safety precautions. • Geography, roads and landmarks of City and surrounding areas. Skill in: • Remaining alert at all times and reacting quickly and calmly in emergency situations. • Closely following verbal and written instructions and procedures. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or GED. Associate degree is preferred. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Special training and licensing may be required. Park Ranger - PT City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Reaching - Extending hand(s) and arm(s) in any direction. o Standing - Particularly for sustained periods of time. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. o Ability to run, jump, turn, pivot, stoop, climb and execute similar movements • The following personal protective equipment may be required and must be worn when required by the task being performed o Hearing protection, gloves, eye protection, face protection, ear protection, reflective vests and proper footwear. • The visual acuity requirements including color, depth perception and field vision. o The worker is required to have close visual acuity to perform an activity such as: viewing a computer terminal; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o The worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations of facilities or structures • The conditions the worker will be subject to in this position o The work is performed primarily within outside environmental conditions; with some travel from area to area. o The worker is subject to both environmental conditions. Activities occur inside and outside with temperatures that may be below 32° or above 100° for periods of more than one hour. Park Ranger - PT City of Waco, TX 3 of 3 Consideration should be given to the effect of other environmental conditions, such as wind and humidity. o The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. o The worker is frequently in close quarters, crawl spaces, shafts, manholes, small enclosed rooms, small sewage and line pipes and other areas that could cause claustrophobia. o The worker is required to function in narrow aisles or passageways. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
Apr 05, 2021
Park Ranger - PT City of Waco, TX 1 of 3 Park Ranger - PT Field / Maintenance 4631 Physical Type # 1 Safety Sensitive Park Ranger Supervisor Parks and Recreation - Park Safety / Security 216 Non-Exempt PRIMARY DUTY: Under basic supervision, monitors operations at City Parks and facilities and enforces City rules and regulations; inspects facilities and grounds to provide safety and security to workers and guests. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Patrols, inspects and monitors Park facilities, equipment and grounds; verifies effective security of property and premises and proper working order of equipment; looks for unusual and suspicious activities and persons; opens, closes and secures buildings and facilities; duties may vary according to job assignment. • Provides active security for special events, enforces City rules and regulations and assists clients and guests as needed; leads park tours and assists with education and presentation programs. • Assists Park Ranger Supervisor with administrative duties. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information; • Performs other duties as required or assigned. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Use and maintenance of communications equipment. • Occupational hazards and safety precautions. • Geography, roads and landmarks of City and surrounding areas. Skill in: • Remaining alert at all times and reacting quickly and calmly in emergency situations. • Closely following verbal and written instructions and procedures. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or GED. Associate degree is preferred. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Special training and licensing may be required. Park Ranger - PT City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Reaching - Extending hand(s) and arm(s) in any direction. o Standing - Particularly for sustained periods of time. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. o Ability to run, jump, turn, pivot, stoop, climb and execute similar movements • The following personal protective equipment may be required and must be worn when required by the task being performed o Hearing protection, gloves, eye protection, face protection, ear protection, reflective vests and proper footwear. • The visual acuity requirements including color, depth perception and field vision. o The worker is required to have close visual acuity to perform an activity such as: viewing a computer terminal; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o The worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations of facilities or structures • The conditions the worker will be subject to in this position o The work is performed primarily within outside environmental conditions; with some travel from area to area. o The worker is subject to both environmental conditions. Activities occur inside and outside with temperatures that may be below 32° or above 100° for periods of more than one hour. Park Ranger - PT City of Waco, TX 3 of 3 Consideration should be given to the effect of other environmental conditions, such as wind and humidity. o The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. o The worker is frequently in close quarters, crawl spaces, shafts, manholes, small enclosed rooms, small sewage and line pipes and other areas that could cause claustrophobia. o The worker is required to function in narrow aisles or passageways. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
City of Portland
Recreation Leader - Customer Service Center Representative ** Deadline Extended***
City of Portland, Oregon Portland, Oregon, United States
The Position **Closing Deadline Extended*** About this position : The Customer Service Center Representative position at Portland Park & Recreation is responsible for accepting and processing class and activity registrations, facility reservations and issuing permits for park rental applications. About the Work: This position accepts and processes class and activity registrations, facility reservations and issues permits for park rental applications. Responsibilities include, updating client information; merging accounts; adding and deleting/editing notes, making account adjustments, processing refunds, documenting PP&R Ranger calls, reviewing applications, and issuing permits for: weddings, picnics, film, commercial, special use and athletic field reservations. This position also provides support to the Bureau of Transportation. The Customer Service Center Representative may support permitting public event permit processing, deliver, and update information to the public regarding parks and related services and programs and activities, and other related tasks and duties as assigned. Portland Parks & Recreation uses Activenet software, knowledge of the modules and their use or similar software is preferred but not required. What you' get to do: Interact with the public and fellow bureau partners by phone, email, or in-person. Work closely with PP&R Building and Program directors, PP&R Park Supervisors, PP&R Business System Analysts. Answer inquiries and assists customers with class/activity registrations, picnic/wedding permits, commercial permits, film permits and athletic field reservations. Process payments for Parks and PBOT. Work directly with supervisor to meet customer service standards. Follow up with customers on permits to ensure all forms have been received and/or approve. Track and process deposits, payments and refunds as needed for rental/permit production. Accept and process class and activity registrations for PP&R's eleven (11) community centers and recreational service sites (Urban Parks, Senior Rec, Portland Tennis Center, Multnomah Arts Center, Community Gardens, etc.) Document PP&R Ranger calls As a person, you are: Collaborative: An outgoing professional who values partnership and develops and supports relationships to get things done. Solutions Oriented: Uses strong communication skills to work with a variety of internal and external stakeholders to create, implement, and document solutions. Value Diversity, Equity, and Inclusion (DEI): Use DEI concepts to guide and inform your work. Emotionally Intelligent: Motivated, passionate, team-oriented, and empathetic. Optional section: Although not required, you may have: one or both of the following desirable skills. Bilingual skills in English and one of the following languages: Spanish Russian Vietnamese Chinese Mandarin other languages This classification is represented by Labors' (LiUNA) Local 483 - Recreation. To view this labor agreement, please go to https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements and click on the appropriate link. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. The City is offering an optional information meeting for this recruitment. Please see the Additional Information section below for details. To Qualify Applicants must provide details in their supplemental question responses and resume how their education, training and/or experience, meets each of the following minimum qualifications: Knowledge and experience applying customer service standards and practices. Experience operating current technologies such as computerized registration, reservation, and customer tracking systems. Identify specific programs ( ActiveNet or similar recreation management software is preferred not required) Experience establishing and maintaining working relationships with diverse internal and external stakeholders. Experience communicating and following written and oral instructions, including public speaking. Experience being flexible and adaptable to a variety of work environments. Applicants must also possess: A valid state driver's license and an acceptable driving record at the time of appointment. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their résumé and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Activity Schedule: Job Posting closes: 4/13/2021 Applications Reviewed: 3/17/21- 4/16/21 Eligible List / Notices Generated: week of 4/19/21 1st Round of Interviews: Early-May 2nd Round of Interviews (if needed): Mid-May Job Offer: May *Timeline is approximate and subject to change. Applicant Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted. Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Contact Information Tamara Larison, Senior Recruiter Bureau of Human Resources Tamara.larison@portlandoregon.gov (503) 823-3523 An Equal Opportunity / Affirmative Action Employer OPTIONAL INFORMATION SESSION To assist you in understanding this position and the recruitment process, we will offer an Optional Information Session that will provide you with details about the position and about the application process. You are not required to attend to apply for this job. You are welcome to join us for the optional session below: Tuesday, March 23 , 2021 2:30 PM Pacific Time (US and Canada) View the recording for the optional information session click on link: https://zoom.us/rec/share/bWMpZiJbJ8zB_lVqdtVA7ARIAXs9h-f6O7aiILsJ2AXX1AISshgsuL4EhsMGV-gw.ZsoJKwu8eayv5Rf8 Closing Date/Time: 4/13/2021 11:59 PM Pacific
Mar 15, 2021
Full Time
The Position **Closing Deadline Extended*** About this position : The Customer Service Center Representative position at Portland Park & Recreation is responsible for accepting and processing class and activity registrations, facility reservations and issuing permits for park rental applications. About the Work: This position accepts and processes class and activity registrations, facility reservations and issues permits for park rental applications. Responsibilities include, updating client information; merging accounts; adding and deleting/editing notes, making account adjustments, processing refunds, documenting PP&R Ranger calls, reviewing applications, and issuing permits for: weddings, picnics, film, commercial, special use and athletic field reservations. This position also provides support to the Bureau of Transportation. The Customer Service Center Representative may support permitting public event permit processing, deliver, and update information to the public regarding parks and related services and programs and activities, and other related tasks and duties as assigned. Portland Parks & Recreation uses Activenet software, knowledge of the modules and their use or similar software is preferred but not required. What you' get to do: Interact with the public and fellow bureau partners by phone, email, or in-person. Work closely with PP&R Building and Program directors, PP&R Park Supervisors, PP&R Business System Analysts. Answer inquiries and assists customers with class/activity registrations, picnic/wedding permits, commercial permits, film permits and athletic field reservations. Process payments for Parks and PBOT. Work directly with supervisor to meet customer service standards. Follow up with customers on permits to ensure all forms have been received and/or approve. Track and process deposits, payments and refunds as needed for rental/permit production. Accept and process class and activity registrations for PP&R's eleven (11) community centers and recreational service sites (Urban Parks, Senior Rec, Portland Tennis Center, Multnomah Arts Center, Community Gardens, etc.) Document PP&R Ranger calls As a person, you are: Collaborative: An outgoing professional who values partnership and develops and supports relationships to get things done. Solutions Oriented: Uses strong communication skills to work with a variety of internal and external stakeholders to create, implement, and document solutions. Value Diversity, Equity, and Inclusion (DEI): Use DEI concepts to guide and inform your work. Emotionally Intelligent: Motivated, passionate, team-oriented, and empathetic. Optional section: Although not required, you may have: one or both of the following desirable skills. Bilingual skills in English and one of the following languages: Spanish Russian Vietnamese Chinese Mandarin other languages This classification is represented by Labors' (LiUNA) Local 483 - Recreation. To view this labor agreement, please go to https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements and click on the appropriate link. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. The City is offering an optional information meeting for this recruitment. Please see the Additional Information section below for details. To Qualify Applicants must provide details in their supplemental question responses and resume how their education, training and/or experience, meets each of the following minimum qualifications: Knowledge and experience applying customer service standards and practices. Experience operating current technologies such as computerized registration, reservation, and customer tracking systems. Identify specific programs ( ActiveNet or similar recreation management software is preferred not required) Experience establishing and maintaining working relationships with diverse internal and external stakeholders. Experience communicating and following written and oral instructions, including public speaking. Experience being flexible and adaptable to a variety of work environments. Applicants must also possess: A valid state driver's license and an acceptable driving record at the time of appointment. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their résumé and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Activity Schedule: Job Posting closes: 4/13/2021 Applications Reviewed: 3/17/21- 4/16/21 Eligible List / Notices Generated: week of 4/19/21 1st Round of Interviews: Early-May 2nd Round of Interviews (if needed): Mid-May Job Offer: May *Timeline is approximate and subject to change. Applicant Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted. Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Contact Information Tamara Larison, Senior Recruiter Bureau of Human Resources Tamara.larison@portlandoregon.gov (503) 823-3523 An Equal Opportunity / Affirmative Action Employer OPTIONAL INFORMATION SESSION To assist you in understanding this position and the recruitment process, we will offer an Optional Information Session that will provide you with details about the position and about the application process. You are not required to attend to apply for this job. You are welcome to join us for the optional session below: Tuesday, March 23 , 2021 2:30 PM Pacific Time (US and Canada) View the recording for the optional information session click on link: https://zoom.us/rec/share/bWMpZiJbJ8zB_lVqdtVA7ARIAXs9h-f6O7aiILsJ2AXX1AISshgsuL4EhsMGV-gw.ZsoJKwu8eayv5Rf8 Closing Date/Time: 4/13/2021 11:59 PM Pacific

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