Description Under direction, analyzes, designs, supports, installs, monitors, and maintains segments and components of the County-wide information system; manages network projects; troubleshoots network application and system problems; provides training and problem resolution for the local area and wide area network and related applications; and performs related work as required. DISTINGUISHING CHARACTERISTICS: The Network Engineer is a single-position exempt level classification whose primary responsibilities is to support the Information Technology Division with the design, administration, and implementation of segments and components of the County-wide information system and supports the data security administration and evaluation of complex computer information systems. Network Engineer differs from the IT Analyst and IT Support Technician series in that the latter positions perform a full range of technical duties related to information systems, installation and support, installation and repair of information systems, and support office and hardware and software. The position requires administrating, configuring, and backing up firewalls, switches, servers, and workstations. In addition, the incumbent will be specifically assigned to work on Law Enforcement Hardware and Software such as Body-worn Camera systems, In-car communications systems, Jail Management systems, and Dispatch Software. The incumbent will assist with CLETS security protocol, and FBI/DOJ security minimums and work on the eCourt implementation as well as interfacing with Karpel for IT and applications updates. The incumbent will provide advanced network support to multiple users of broad-based applications and requires in-depth knowledge of Law Enforcement workflows to analyze, detect, identify, deploy, and maintain software and hardware solutions for agencies. The Network Engineer reports to the Information Security and Network Manager. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Performs system and network configurations, upgrades, deployment, problem resolution, performance monitoring and administration of network server hardware, storage operating systems, applications and communication links; Performs network and system analysis, training and provides procurement support and problem resolution for all IT infrastructure and network services; works independently on large-scale and/or complex network projects, as well as other large and/or complex projects, as assigned; supports and monitors data security systems to protect the integrity, confidentiality, and availability of information in the custody of or processed by Information Technology Services; assists system users in solving problems either by phone or in person; responds to and documents calls; regularly reports to IT management regarding the performance effectiveness of network and data security; makes recommendations for adoption of new or modified standards, procedures, and technologies; supports information technology infrastructure, architecture, systems, networks, software and resources across multiple platforms; assists with conducting security audits and prepares written reports of findings and recommendations; conducts and implements ongoing incident reporting and response system to address security incidents or breaches; reports any allegations of policy violations or complaints from external parties; implements, maintains, and reports Information Technology Security Standards and Guidelines on all County systems related to HIPPA, IRS 1075, DOJ, Medi-Cal, DMV, etc.; implements procedures for monitoring intrusion detection mechanisms, firewall logs, and other relevant reports to detect and resolve security breaches or other unauthorized or suspicious activity; monitors systems operations and security utilizing monitoring tools; performs troubleshooting; performs or assists in the performance of networking and security hardware installations, modifications, monitoring, diagnostics, and problem resolution; assists in the review, acquisition, installation of security software and equipment; identifies or assists in identifying vulnerabilities and appropriate solutions to eliminate, minimize or resolve security problems; may serve as a member of technology review committees to evaluate new software and hardware systems; as directed may investigates and prepares written reports on any actual or potential information security violations; assists with planning physical facilities changes or alternations in work flow to evaluate the effect of such changes on safety and security of data; assists and monitors compliance with IT information security policies and procedures among employees, contractors, applications and infrastructure, both internally and externally; assists with security/privacy issues for external auditors and auditing agencies, survey request, etc.; prepares and submits required reports or documentation to external auditing agencies; assists with incident response, intrusion detection and investigations; may be required to respond on an emergency basis, including evenings, weekends, and holidays; assists management in training employees about information security issues; notifies the IT managers immediately of security breaches; oversees and verifies that all procedures are followed to ensure system imaging and back-ups are being performed; ensures that tape back-ups are secured in off-site locations and are kept up-to-date; ensures that all computers have up-to-date anti-virus software and that documentation is maintained; may be required to respond to off-hours situations; other duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s Degree from an accredited four-year college or university with a degree in Computer Science, Information Systems, Business Administration, or related field. Experience: Two (2) years of recent experience equivalent to an IT systems engineer and/or network administrator, including recent, relevant experience in Windows, UNIX, Linux, and IP Intranet/Internet security environments; including two (2) years of management and supervisory experience. (Experience may be substituted for education on a year for year basis.) License: Possess and maintain a valid, appropriate California driver’s license issued by the Department of Motor Vehicles. Special Requirements: Ability to respond on short notice in person or by verbal communication to emergency or critical security incidents after working hours, including weekends and holidays, and work irregular hours as necessary.Travel within and outside of the County as necessary.Qualify for security clearance through a background investigation and fingerprint check. Preferred Certifications: Possession or ability to obtain of any of the following: Certified Information System Security Professional (CISSP).Certified Information System Auditor (CISA).System Security Certified Practitioner (SSCP).Certified Protection Professional (CPP).Certified Network Security Professional (CNSP) or Associate (CNSA). Desirable Qualifications: Recent, demonstrated experience in the following areas is highly desired: Firewalls, intrusion detection, incident response, policy writing, vulnerability testing, operations system hardening, regulatory compliance, and data classification. Data administration and security methods with MS SQL.IT Service Desk and Case Management System. Additional Desirable Qualifications: VMware ESXI VMware vSphere Veeam Backups Fortinet Firewalls, Aps, Switches Crowdstrike AV N-Central RMM Barracuda email filter Office 365 IntelliFlash NAS Quantum’s Storage Knowledge Of/Ability To Knowledge of: Principles and current practices of computer information processing; business system applications; principles and techniques of hardware, software and systems security and compliance practices, standards and enforcement; principles and practices of technology systems problem solving; principles, processes, and effective techniques of project management; principles, practices and techniques of providing customer service and assistance; computer operations and facilities; principles and practices of producing effective project and technical documentation; programming languages and job control language; restart and disaster recovery practices and procedures; methods of long-term strategic technical planning; process management; software systems development life cycle; principles and practices of information technology systems used in government; research and financial analysis techniques; pertinent local, State and Federal laws, rules and regulations; requirements and procedures for setup and maintenance of computer peripherals; troubleshooting techniques for basic computer problems and restarting jobs; modern office practices, methods, and computer operation; principles and procedures of record keeping and reporting; safe driving principles and practices; proper English usage, spelling, grammar, and punctuation. Ability to: Successfully pass a criminal background check; maintain confidentiality of County and department records and information; develop, implement, monitor and control security and compliance projects and schedules in compliance with department goals and objectives; understand highly complex information technology systems and issues; recognize security and compliance problems, develop recommendations and solutions, oversee corrective action efforts, and document activities; exercise judgment in dealing with communications regarding confidential information; establish and maintain cooperative and effective working relationships; provide excellent customer service; deal tactfully and courteously with the public, outside agencies, vendors and other County staff; communicate effectively both orally and in writing; prepare clear, concise, and accurate records and reports; operate a computer and use appropriate software; coordinate the design, selection and implementation of computer and telecommunication system; establish realistic work priorities, set and meet goals within allocated resources; be flexible and adaptable to continually changing demands or situations; prepare and maintain accurate and complete records; handle multiple concurrent projects and manage priorities and tasks; work with considerable independence and initiative while exercising good judgment in recognizingscope of authority; gather, organize, analyze, and present a variety of data and information; follow workplace safety policies and procedures. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes and occasionally works outdoors with exposure to varying weather extremes and uneven terrain; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you possess at least a Bachelor's Degree from an accredited four-year college or university with a degree in Computer Science, Information Systems, Business Administration, or related field? Yes No 04 How many years of experience do you have that is equivalent to an IT systems engineer and/or network administrator, that includes recent, relevant experience in Windows, UNIX, Linux, and IP Intranet/Internet security environments? Six or more years Two to less than six years Less than two years None 05 Do you have at least two years of management and supervisory experience? Yes No 06 Do you possess a valid, appropriate California driver's license issued by the Department of Motor Vehicles? Yes No 07 Do you possess any of the following? Certified Information System Security Professional (CISSP) Certified Information System Auditor (CISA) System Security Certified Practitioner (SSCP) Certified Protection Professional (CPP) Certified Network Security Professional (CNSP) or Associate (CNSA) N/A Two of the above Three of the above Four of the above All of the above 08 List certifications here, if any. Required Question Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Description Under direction, analyzes, designs, supports, installs, monitors, and maintains segments and components of the County-wide information system; manages network projects; troubleshoots network application and system problems; provides training and problem resolution for the local area and wide area network and related applications; and performs related work as required. DISTINGUISHING CHARACTERISTICS: The Network Engineer is a single-position exempt level classification whose primary responsibilities is to support the Information Technology Division with the design, administration, and implementation of segments and components of the County-wide information system and supports the data security administration and evaluation of complex computer information systems. Network Engineer differs from the IT Analyst and IT Support Technician series in that the latter positions perform a full range of technical duties related to information systems, installation and support, installation and repair of information systems, and support office and hardware and software. The position requires administrating, configuring, and backing up firewalls, switches, servers, and workstations. In addition, the incumbent will be specifically assigned to work on Law Enforcement Hardware and Software such as Body-worn Camera systems, In-car communications systems, Jail Management systems, and Dispatch Software. The incumbent will assist with CLETS security protocol, and FBI/DOJ security minimums and work on the eCourt implementation as well as interfacing with Karpel for IT and applications updates. The incumbent will provide advanced network support to multiple users of broad-based applications and requires in-depth knowledge of Law Enforcement workflows to analyze, detect, identify, deploy, and maintain software and hardware solutions for agencies. The Network Engineer reports to the Information Security and Network Manager. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Performs system and network configurations, upgrades, deployment, problem resolution, performance monitoring and administration of network server hardware, storage operating systems, applications and communication links; Performs network and system analysis, training and provides procurement support and problem resolution for all IT infrastructure and network services; works independently on large-scale and/or complex network projects, as well as other large and/or complex projects, as assigned; supports and monitors data security systems to protect the integrity, confidentiality, and availability of information in the custody of or processed by Information Technology Services; assists system users in solving problems either by phone or in person; responds to and documents calls; regularly reports to IT management regarding the performance effectiveness of network and data security; makes recommendations for adoption of new or modified standards, procedures, and technologies; supports information technology infrastructure, architecture, systems, networks, software and resources across multiple platforms; assists with conducting security audits and prepares written reports of findings and recommendations; conducts and implements ongoing incident reporting and response system to address security incidents or breaches; reports any allegations of policy violations or complaints from external parties; implements, maintains, and reports Information Technology Security Standards and Guidelines on all County systems related to HIPPA, IRS 1075, DOJ, Medi-Cal, DMV, etc.; implements procedures for monitoring intrusion detection mechanisms, firewall logs, and other relevant reports to detect and resolve security breaches or other unauthorized or suspicious activity; monitors systems operations and security utilizing monitoring tools; performs troubleshooting; performs or assists in the performance of networking and security hardware installations, modifications, monitoring, diagnostics, and problem resolution; assists in the review, acquisition, installation of security software and equipment; identifies or assists in identifying vulnerabilities and appropriate solutions to eliminate, minimize or resolve security problems; may serve as a member of technology review committees to evaluate new software and hardware systems; as directed may investigates and prepares written reports on any actual or potential information security violations; assists with planning physical facilities changes or alternations in work flow to evaluate the effect of such changes on safety and security of data; assists and monitors compliance with IT information security policies and procedures among employees, contractors, applications and infrastructure, both internally and externally; assists with security/privacy issues for external auditors and auditing agencies, survey request, etc.; prepares and submits required reports or documentation to external auditing agencies; assists with incident response, intrusion detection and investigations; may be required to respond on an emergency basis, including evenings, weekends, and holidays; assists management in training employees about information security issues; notifies the IT managers immediately of security breaches; oversees and verifies that all procedures are followed to ensure system imaging and back-ups are being performed; ensures that tape back-ups are secured in off-site locations and are kept up-to-date; ensures that all computers have up-to-date anti-virus software and that documentation is maintained; may be required to respond to off-hours situations; other duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s Degree from an accredited four-year college or university with a degree in Computer Science, Information Systems, Business Administration, or related field. Experience: Two (2) years of recent experience equivalent to an IT systems engineer and/or network administrator, including recent, relevant experience in Windows, UNIX, Linux, and IP Intranet/Internet security environments; including two (2) years of management and supervisory experience. (Experience may be substituted for education on a year for year basis.) License: Possess and maintain a valid, appropriate California driver’s license issued by the Department of Motor Vehicles. Special Requirements: Ability to respond on short notice in person or by verbal communication to emergency or critical security incidents after working hours, including weekends and holidays, and work irregular hours as necessary.Travel within and outside of the County as necessary.Qualify for security clearance through a background investigation and fingerprint check. Preferred Certifications: Possession or ability to obtain of any of the following: Certified Information System Security Professional (CISSP).Certified Information System Auditor (CISA).System Security Certified Practitioner (SSCP).Certified Protection Professional (CPP).Certified Network Security Professional (CNSP) or Associate (CNSA). Desirable Qualifications: Recent, demonstrated experience in the following areas is highly desired: Firewalls, intrusion detection, incident response, policy writing, vulnerability testing, operations system hardening, regulatory compliance, and data classification. Data administration and security methods with MS SQL.IT Service Desk and Case Management System. Additional Desirable Qualifications: VMware ESXI VMware vSphere Veeam Backups Fortinet Firewalls, Aps, Switches Crowdstrike AV N-Central RMM Barracuda email filter Office 365 IntelliFlash NAS Quantum’s Storage Knowledge Of/Ability To Knowledge of: Principles and current practices of computer information processing; business system applications; principles and techniques of hardware, software and systems security and compliance practices, standards and enforcement; principles and practices of technology systems problem solving; principles, processes, and effective techniques of project management; principles, practices and techniques of providing customer service and assistance; computer operations and facilities; principles and practices of producing effective project and technical documentation; programming languages and job control language; restart and disaster recovery practices and procedures; methods of long-term strategic technical planning; process management; software systems development life cycle; principles and practices of information technology systems used in government; research and financial analysis techniques; pertinent local, State and Federal laws, rules and regulations; requirements and procedures for setup and maintenance of computer peripherals; troubleshooting techniques for basic computer problems and restarting jobs; modern office practices, methods, and computer operation; principles and procedures of record keeping and reporting; safe driving principles and practices; proper English usage, spelling, grammar, and punctuation. Ability to: Successfully pass a criminal background check; maintain confidentiality of County and department records and information; develop, implement, monitor and control security and compliance projects and schedules in compliance with department goals and objectives; understand highly complex information technology systems and issues; recognize security and compliance problems, develop recommendations and solutions, oversee corrective action efforts, and document activities; exercise judgment in dealing with communications regarding confidential information; establish and maintain cooperative and effective working relationships; provide excellent customer service; deal tactfully and courteously with the public, outside agencies, vendors and other County staff; communicate effectively both orally and in writing; prepare clear, concise, and accurate records and reports; operate a computer and use appropriate software; coordinate the design, selection and implementation of computer and telecommunication system; establish realistic work priorities, set and meet goals within allocated resources; be flexible and adaptable to continually changing demands or situations; prepare and maintain accurate and complete records; handle multiple concurrent projects and manage priorities and tasks; work with considerable independence and initiative while exercising good judgment in recognizingscope of authority; gather, organize, analyze, and present a variety of data and information; follow workplace safety policies and procedures. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes and occasionally works outdoors with exposure to varying weather extremes and uneven terrain; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you possess at least a Bachelor's Degree from an accredited four-year college or university with a degree in Computer Science, Information Systems, Business Administration, or related field? Yes No 04 How many years of experience do you have that is equivalent to an IT systems engineer and/or network administrator, that includes recent, relevant experience in Windows, UNIX, Linux, and IP Intranet/Internet security environments? Six or more years Two to less than six years Less than two years None 05 Do you have at least two years of management and supervisory experience? Yes No 06 Do you possess a valid, appropriate California driver's license issued by the Department of Motor Vehicles? Yes No 07 Do you possess any of the following? Certified Information System Security Professional (CISSP) Certified Information System Auditor (CISA) System Security Certified Practitioner (SSCP) Certified Protection Professional (CPP) Certified Network Security Professional (CNSP) or Associate (CNSA) N/A Two of the above Three of the above Four of the above All of the above 08 List certifications here, if any. Required Question Closing Date/Time: Continuous
SUMMARY PURPOSE The Senior Network Engineer will provide hands-on solutions and oversight of the CAD/PTC network and communication systems. Additionally, this individual will provide technical oversight and consulting down to the project planning level for all CAD and PTC systems and interfaces and the network that supports them. This individual will be responsible for the maintenance, configuration, and operation of train control network equipment and other train control systems. TO APPLY: This is a continuous recruitment with the first review of applications beginning September 7 , 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the senior level of the Network Engineer series. At this level, work may be performed under limited supervision or under limited direction. Incumbent possesses considerable latitude to accomplish tasks, which may include lead worker or supervisor duties. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. No formal supervisory responsibilities; may lead the work of lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Coordinate the design, administration, operations, and support of train control systems and infrastructure to achieve established availability and service levels. Work with the Communication and Signal contractor technicians performing day-to-day routine maintenance and troubleshooting under railroad back-office systems maintenance service contract. Design, update, and support the SCRRA Train Control network of Cisco routers and switches. Conduct research on emerging railroad control technologies in support of infrastructure development efforts and recommend technologies that will increase cost-effectiveness and infrastructure flexibility. Assist in the installation and testing of new desktop components, new applications, operating systems, and upgrades to ensure compatibility with overall train control networking operations. Plan and write reports, memorandums, and instructional manuals as documentation of the PTC operating system and application configurations. Collaborate with Information Technology to determine the need for upgrading PCs and other network components for PTC. Plan for and perform disaster recovery drills at all PTC work locations. Assist department staff with an accurate inventory of all hardware and software release levels for PTC. Assist in identifying, evaluating and managing third-party vendors, technology, or processes for PTC and integrating with SCRRA technology and equipment. Develop and track PTC project schedules and coordinate and facilitate activities and commitments with other departments and/or functions. Monitor security measures, ensuring security breaches do not occur and ensure the PTC network is properly protected by assisting in developing secure architectures. Resolve complex technical issues and respond immediately to problems involving other departments as necessary. Monitor trends and determine actions necessary to eliminate future occurrences. Monitor and analyze the PTC network performance, detecting operational problems and recommending improvements. Make recommendations to management on enhancements that improve the quality and reliability of the PTC network. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor's Degree in Computer Engineering, Computer Science, Network Engineering, or a closely related technical field. Minimum seven (7) years of work experience as a Network Engineer performing similar job duties as described in the position duties above. Prior work experience with complex operations systems/software such as dispatch, enterprise management, or other mission-critical systems or software. General Code of Operating Rules (GCOR) certified or have the ability to become GCOR qualified within six months. Subject to and must comply with all FRA regulations for drug and alcohol testing. A combination of training, education, and or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of the required experience. Valid Class "C" California driver's license with a satisfactory driving record of no more than 3 moving violations and no DUIs within the last 3 years. Preferred Qualifications Cisco CCNA or CCNP certifications or equivalent Knowledge, Skills, and Abilities Knowledge Of: Freight and passenger rail operating environment, FRA regulations and GCOR, freight and passenger train control systems, and the ability to qualify on GCOR within 12 months. Next-generation firewalls and management (Palo Alto) Network traffic routing protocols/technologies used in routers from Cisco such as EGP, BGP, IGRP, EIGRP, OSPF Best practices in backup, disaster recovery, business continuity, and cybersecurity Business process design, documentation and execution, conversions/interfaces, testing, and successful implementation. Skilled In: Proven track record and experience working successfully in a high-pressure work environment (making appropriate decisions, understanding potential impacts, and taking responsibility); Advanced understanding of operational systems and architectures (including workstations, servers, and networks) at a level appropriate to design, troubleshoot, and maintain such systems as a second-tier responder for PTC. Active Directory management, DNS, DHCP, Radius, Group Policy Objects, etc. Recognizing, troubleshooting, and resolving technical and/or operational issues as related to infrastructure. Organization, multi-tasking, and effective time management. Ability To: Support VMWare server host servers and virtual machines in a networked architecture Gather, assess, prioritize, and analyze information from various sources in order to make good operational decisions for PTC. Work both independently and within multidisciplinary teams including management, operations, and technical support staff. Recognize, troubleshoot and resolve technical and/or operational issues as related to PTC. Organize and prioritize tasks in the most effective ways to achieve PTC operational goals. Maintain a flexible work schedule -- including the possibility of nights, weekends, and holidays. Excellent verbal and written communications skills including the ability to create effective reports and presentations to communicate required information. Quickly adapt to changes in process, procedures, and technology. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position, such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be performed in outdoor environments, street environments (near moving traffic), construction sites, in the community (homes, business, etc.), Railroad Track and Right-of-Way environments, warehouse environments, and shop environments, with possible exposure to individuals who are hostile or irate, extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, and loud noises (85+ decibels such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Aug 25, 2023
Full Time
SUMMARY PURPOSE The Senior Network Engineer will provide hands-on solutions and oversight of the CAD/PTC network and communication systems. Additionally, this individual will provide technical oversight and consulting down to the project planning level for all CAD and PTC systems and interfaces and the network that supports them. This individual will be responsible for the maintenance, configuration, and operation of train control network equipment and other train control systems. TO APPLY: This is a continuous recruitment with the first review of applications beginning September 7 , 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the senior level of the Network Engineer series. At this level, work may be performed under limited supervision or under limited direction. Incumbent possesses considerable latitude to accomplish tasks, which may include lead worker or supervisor duties. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. No formal supervisory responsibilities; may lead the work of lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Coordinate the design, administration, operations, and support of train control systems and infrastructure to achieve established availability and service levels. Work with the Communication and Signal contractor technicians performing day-to-day routine maintenance and troubleshooting under railroad back-office systems maintenance service contract. Design, update, and support the SCRRA Train Control network of Cisco routers and switches. Conduct research on emerging railroad control technologies in support of infrastructure development efforts and recommend technologies that will increase cost-effectiveness and infrastructure flexibility. Assist in the installation and testing of new desktop components, new applications, operating systems, and upgrades to ensure compatibility with overall train control networking operations. Plan and write reports, memorandums, and instructional manuals as documentation of the PTC operating system and application configurations. Collaborate with Information Technology to determine the need for upgrading PCs and other network components for PTC. Plan for and perform disaster recovery drills at all PTC work locations. Assist department staff with an accurate inventory of all hardware and software release levels for PTC. Assist in identifying, evaluating and managing third-party vendors, technology, or processes for PTC and integrating with SCRRA technology and equipment. Develop and track PTC project schedules and coordinate and facilitate activities and commitments with other departments and/or functions. Monitor security measures, ensuring security breaches do not occur and ensure the PTC network is properly protected by assisting in developing secure architectures. Resolve complex technical issues and respond immediately to problems involving other departments as necessary. Monitor trends and determine actions necessary to eliminate future occurrences. Monitor and analyze the PTC network performance, detecting operational problems and recommending improvements. Make recommendations to management on enhancements that improve the quality and reliability of the PTC network. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor's Degree in Computer Engineering, Computer Science, Network Engineering, or a closely related technical field. Minimum seven (7) years of work experience as a Network Engineer performing similar job duties as described in the position duties above. Prior work experience with complex operations systems/software such as dispatch, enterprise management, or other mission-critical systems or software. General Code of Operating Rules (GCOR) certified or have the ability to become GCOR qualified within six months. Subject to and must comply with all FRA regulations for drug and alcohol testing. A combination of training, education, and or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of the required experience. Valid Class "C" California driver's license with a satisfactory driving record of no more than 3 moving violations and no DUIs within the last 3 years. Preferred Qualifications Cisco CCNA or CCNP certifications or equivalent Knowledge, Skills, and Abilities Knowledge Of: Freight and passenger rail operating environment, FRA regulations and GCOR, freight and passenger train control systems, and the ability to qualify on GCOR within 12 months. Next-generation firewalls and management (Palo Alto) Network traffic routing protocols/technologies used in routers from Cisco such as EGP, BGP, IGRP, EIGRP, OSPF Best practices in backup, disaster recovery, business continuity, and cybersecurity Business process design, documentation and execution, conversions/interfaces, testing, and successful implementation. Skilled In: Proven track record and experience working successfully in a high-pressure work environment (making appropriate decisions, understanding potential impacts, and taking responsibility); Advanced understanding of operational systems and architectures (including workstations, servers, and networks) at a level appropriate to design, troubleshoot, and maintain such systems as a second-tier responder for PTC. Active Directory management, DNS, DHCP, Radius, Group Policy Objects, etc. Recognizing, troubleshooting, and resolving technical and/or operational issues as related to infrastructure. Organization, multi-tasking, and effective time management. Ability To: Support VMWare server host servers and virtual machines in a networked architecture Gather, assess, prioritize, and analyze information from various sources in order to make good operational decisions for PTC. Work both independently and within multidisciplinary teams including management, operations, and technical support staff. Recognize, troubleshoot and resolve technical and/or operational issues as related to PTC. Organize and prioritize tasks in the most effective ways to achieve PTC operational goals. Maintain a flexible work schedule -- including the possibility of nights, weekends, and holidays. Excellent verbal and written communications skills including the ability to create effective reports and presentations to communicate required information. Quickly adapt to changes in process, procedures, and technology. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position, such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be performed in outdoor environments, street environments (near moving traffic), construction sites, in the community (homes, business, etc.), Railroad Track and Right-of-Way environments, warehouse environments, and shop environments, with possible exposure to individuals who are hostile or irate, extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, and loud noises (85+ decibels such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
City of Portland, Oregon
Portland, Oregon, United States
The Position This is an open continuous recruitment: Open Continuous recruitments have multiple review periods (outlined below) and may remain open for three (3) to six (6) months. The Senior Network Engineer: Information Systems Technical Analyst (ISTA) VI is a strategic team member within the Enterprise Network Team. You will leverage your network engineering background to support emergency service, multiple data centers, and a wide-area network that extends beyond the City's boundaries. The enterprise network team is looking for a teammate who understands enough of our in-place technologies to hit the ground running and can come up to speed quickly on our technologies and architecture. Our ideal candidate will have some senior network design experience and wants to continue expanding their knowledge and experience. We believe the City of Portland is a fantastic place to be a network engineer due to the variety of duties and technologies, the feeling of making a difference in our local community, and the opportunities to grow yourself professionally. The successful candidate must pass a comprehensive police background investigation to have their employment retained. Team Culture: The network team loves learning new things and sharing knowledge with other team members. We're fun, work hard during the day, and promote a healthy work-life balance. We work together to design, implement, troubleshoot, and improve the City of Portland's network and services. The team prioritizes intra-team communication, collaboration, and information sharing. As a Senior Network Engineer, you will: Design, implement, and troubleshoot our spine/leaf datacenters, multiple internet providers, and wide area network. Manage infrastructure services such as DHCP, DNS, and NTP, load balancers, remote access solutions, and more Troubleshoot application performance, including by analyzing packet captures using a centralized data center packet capture tool. Design, implement, and troubleshoot secure network environments, including next-gen firewalls Contribute as a senior team member and provide mentorship to junior employees. Manage or lead multiple projects simultaneously and deliver solutions that benefit the entire City of Portland Implement existing mandates of compliance including, but not limited to, the Payment Card Industry (PCI-DSS), Personal Identifiable Information (PII), Federal Tax Information (FTI), Criminal Justice Information Security (CJIS), Health Insurance Portability and Accountability Act (HIPAA), the Oregon Identity Theft Protection Act, CPNI, and City of Portland Administrative Rules. This classification is represented by the Professional Technical Employees, Local 17 (PROTEC 17) To view this labor agreement, please click here . City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, fertility counseling and resources, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer . For more information on the City of Portland's benefits, please click here . Work Location Many positions within the City are designated as hybrid, most hybrid employees will be expected to perform at least half of their work in-person. City Council approved a human resources administrative rule in January 2023, HRAR - 4.045 , requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. For more information, click here . To Qualify Applicants must specifically address and demonstrate in their cover letter and resume how their education, training and/or experience, meets each of the following required minimum qualifications: Advanced experience with Cisco IOS and deploying Cisco routers and switches. Experience designing, implementing, and/or troubleshooting an OSPF network. Experience with several of the following: spine/leaf data center architecture, Arista switches, Cisco DNAC, VXLAN, F5 load balancers, Linux, BGP, network automation, network monitoring. Experience with one of more of the following security related tools or services: SSL-VPN, decrypting TLS traffic, content filtering, site-to-site VPNs, next-gen firewalls Experience leading or coordinating network related projects of high complexity, risk, visibility, or impact. Some examples include projects such as firewall or network device installations, bandwidth upgrades, routing protocol migrations, network refreshes, or securing new or existing applications behind firewalls. Applicants must also possess: Successfully pass a comprehensive police background investigation. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and cover letter, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation for required certifications may be required prior to the establishment of the eligible list and/or final selection. ** PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Activity Schedule: Job Posting closes: 12/1/2023 Applications Reviewed: Approximately every two weeks starting week of September 18, 2023 Eligible List/Notices Generated: approximately one week after applications are reviewed. Selection process: periodically throughout this recruitment. Job Offer: TBD This is an open continuous recruitment: Open Continuous recruitments have multiple review periods and can be opened for up to 6 months. If you apply and are notified you meet minimum qualifications/placed on the eligible list, please do not reapply . Any applications received after being placed on the eligible list will not be reviewed and will be rejected as a duplicate application. If you apply and are notified you do not meet qualifications and the recruitment is still open , you may reapply and update your materials. *Timeline is approximate and subject to change. Application Instructions Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in the cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or you are invited to attend the Question and Answers session. If you prefer to attend a virtual class, they are also available once a month. Questions?/Contact Information Bureau of Human Resources Tami Larison, Senior Recruiter Tamara.Larison@portlandoregon.gov An Equal Opportunity/Affirmative Action Employer Closing Date/Time: 12/1/2023 11:59 PM Pacific
Sep 06, 2023
Full Time
The Position This is an open continuous recruitment: Open Continuous recruitments have multiple review periods (outlined below) and may remain open for three (3) to six (6) months. The Senior Network Engineer: Information Systems Technical Analyst (ISTA) VI is a strategic team member within the Enterprise Network Team. You will leverage your network engineering background to support emergency service, multiple data centers, and a wide-area network that extends beyond the City's boundaries. The enterprise network team is looking for a teammate who understands enough of our in-place technologies to hit the ground running and can come up to speed quickly on our technologies and architecture. Our ideal candidate will have some senior network design experience and wants to continue expanding their knowledge and experience. We believe the City of Portland is a fantastic place to be a network engineer due to the variety of duties and technologies, the feeling of making a difference in our local community, and the opportunities to grow yourself professionally. The successful candidate must pass a comprehensive police background investigation to have their employment retained. Team Culture: The network team loves learning new things and sharing knowledge with other team members. We're fun, work hard during the day, and promote a healthy work-life balance. We work together to design, implement, troubleshoot, and improve the City of Portland's network and services. The team prioritizes intra-team communication, collaboration, and information sharing. As a Senior Network Engineer, you will: Design, implement, and troubleshoot our spine/leaf datacenters, multiple internet providers, and wide area network. Manage infrastructure services such as DHCP, DNS, and NTP, load balancers, remote access solutions, and more Troubleshoot application performance, including by analyzing packet captures using a centralized data center packet capture tool. Design, implement, and troubleshoot secure network environments, including next-gen firewalls Contribute as a senior team member and provide mentorship to junior employees. Manage or lead multiple projects simultaneously and deliver solutions that benefit the entire City of Portland Implement existing mandates of compliance including, but not limited to, the Payment Card Industry (PCI-DSS), Personal Identifiable Information (PII), Federal Tax Information (FTI), Criminal Justice Information Security (CJIS), Health Insurance Portability and Accountability Act (HIPAA), the Oregon Identity Theft Protection Act, CPNI, and City of Portland Administrative Rules. This classification is represented by the Professional Technical Employees, Local 17 (PROTEC 17) To view this labor agreement, please click here . City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, fertility counseling and resources, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer . For more information on the City of Portland's benefits, please click here . Work Location Many positions within the City are designated as hybrid, most hybrid employees will be expected to perform at least half of their work in-person. City Council approved a human resources administrative rule in January 2023, HRAR - 4.045 , requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. For more information, click here . To Qualify Applicants must specifically address and demonstrate in their cover letter and resume how their education, training and/or experience, meets each of the following required minimum qualifications: Advanced experience with Cisco IOS and deploying Cisco routers and switches. Experience designing, implementing, and/or troubleshooting an OSPF network. Experience with several of the following: spine/leaf data center architecture, Arista switches, Cisco DNAC, VXLAN, F5 load balancers, Linux, BGP, network automation, network monitoring. Experience with one of more of the following security related tools or services: SSL-VPN, decrypting TLS traffic, content filtering, site-to-site VPNs, next-gen firewalls Experience leading or coordinating network related projects of high complexity, risk, visibility, or impact. Some examples include projects such as firewall or network device installations, bandwidth upgrades, routing protocol migrations, network refreshes, or securing new or existing applications behind firewalls. Applicants must also possess: Successfully pass a comprehensive police background investigation. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and cover letter, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation for required certifications may be required prior to the establishment of the eligible list and/or final selection. ** PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Activity Schedule: Job Posting closes: 12/1/2023 Applications Reviewed: Approximately every two weeks starting week of September 18, 2023 Eligible List/Notices Generated: approximately one week after applications are reviewed. Selection process: periodically throughout this recruitment. Job Offer: TBD This is an open continuous recruitment: Open Continuous recruitments have multiple review periods and can be opened for up to 6 months. If you apply and are notified you meet minimum qualifications/placed on the eligible list, please do not reapply . Any applications received after being placed on the eligible list will not be reviewed and will be rejected as a duplicate application. If you apply and are notified you do not meet qualifications and the recruitment is still open , you may reapply and update your materials. *Timeline is approximate and subject to change. Application Instructions Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in the cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or you are invited to attend the Question and Answers session. If you prefer to attend a virtual class, they are also available once a month. Questions?/Contact Information Bureau of Human Resources Tami Larison, Senior Recruiter Tamara.Larison@portlandoregon.gov An Equal Opportunity/Affirmative Action Employer Closing Date/Time: 12/1/2023 11:59 PM Pacific
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside is accepting applications for the position of Principal Network Engineer to fill one (1) vacancy in the Network Division of the Innovation and Technology Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The ideal candidate will possess a very high-level networking knowledge and ability. The candidate would be expected to be a subject matter expert (SME) of Layer 2 and Layer 3 network protocols including (but not limited to): iBGP and eBGP (e.g., AS numbers, communities, prefix lists) OSPF (e.g., area configuration and route prioritization) Spanning Tree (root priority and priority configurations) Under general direction, a Principal Innovation and Technology Analyst will perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications; act as a specialized project manager or act in a supervisory capacity over the Innovation & Technology Analysts; and perform other duties as assigned. Principal Network Engineer is a working title. The actual job classification is * Principal Innovation and Technology Analyst . Work Performed Typical duties may include, but are not limited to, the following: Perform highly complex system analysis and consultation in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications in a highly specialized technical area. Provide supervision over Innovation & Technology Analysts. Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques. Evaluate, plan, implement and integrate new systems and current system upgrades. Review highly complex technical reports submitted by staff. Perform project management duties on specialized systems projects. Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards. Develop and produce system documentation, instructional, procedural manuals and systems architectural design. Coordinate training for client users on assigned systems, applications, or other special projects. Work with administration and propose enhancements to improve services, policies, and procedures. Apply strong written and oral presentation skills when working directly with other Analysts or end users of varying technical ability and/or knowledge. Maintain effective and professional relationships with vendors and their technical support personnel. Qualifications Option I Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field. Experience: Five years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field, of which two years were at the project management or supervisory level. Option II Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field. Experience: Seven years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field, of which two years were at the project management or supervisory level. Option III Education: High School graduation or satisfactory equivalent (GED). Experience: Nine years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field, of which two years were at the project management or supervisory level. Necessary Special Requirements: Possession of an appropriate, valid, class "C" California Motor Vehicle Operator's License. When assigned to the Police Department, must be able to successfully pass an extensive police background. Highly Desired Qualifications: 4 or more years of direct configuration, deployment and operational experience with: VMware NSX/ Dell VxRail for multiple data centers locations large multi-site network infrastructure from either Cisco to Aruba hardware and services next generation firewall administration, configuration, and cyber-security best practices wireless network configuration and operational experience with either Aruba or Cisco/Meraki wireless access points and controllers. 4 or more years of direct configuration, deployment and operational experience: supporting multiple network connectivity types, including but not limited to, dark fiber, Metro-Ethernet, MPLS, etc. working on a highly available network running mixed routing protocols including EIGRP, OSPF, BGP, and EVPN Current ACSP (Aruba) or CCNP (Cisco) or higher network certifications. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Sep 15, 2023
Full Time
The Position The City of Riverside is accepting applications for the position of Principal Network Engineer to fill one (1) vacancy in the Network Division of the Innovation and Technology Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The ideal candidate will possess a very high-level networking knowledge and ability. The candidate would be expected to be a subject matter expert (SME) of Layer 2 and Layer 3 network protocols including (but not limited to): iBGP and eBGP (e.g., AS numbers, communities, prefix lists) OSPF (e.g., area configuration and route prioritization) Spanning Tree (root priority and priority configurations) Under general direction, a Principal Innovation and Technology Analyst will perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications; act as a specialized project manager or act in a supervisory capacity over the Innovation & Technology Analysts; and perform other duties as assigned. Principal Network Engineer is a working title. The actual job classification is * Principal Innovation and Technology Analyst . Work Performed Typical duties may include, but are not limited to, the following: Perform highly complex system analysis and consultation in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications in a highly specialized technical area. Provide supervision over Innovation & Technology Analysts. Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques. Evaluate, plan, implement and integrate new systems and current system upgrades. Review highly complex technical reports submitted by staff. Perform project management duties on specialized systems projects. Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards. Develop and produce system documentation, instructional, procedural manuals and systems architectural design. Coordinate training for client users on assigned systems, applications, or other special projects. Work with administration and propose enhancements to improve services, policies, and procedures. Apply strong written and oral presentation skills when working directly with other Analysts or end users of varying technical ability and/or knowledge. Maintain effective and professional relationships with vendors and their technical support personnel. Qualifications Option I Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field. Experience: Five years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field, of which two years were at the project management or supervisory level. Option II Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field. Experience: Seven years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field, of which two years were at the project management or supervisory level. Option III Education: High School graduation or satisfactory equivalent (GED). Experience: Nine years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field, of which two years were at the project management or supervisory level. Necessary Special Requirements: Possession of an appropriate, valid, class "C" California Motor Vehicle Operator's License. When assigned to the Police Department, must be able to successfully pass an extensive police background. Highly Desired Qualifications: 4 or more years of direct configuration, deployment and operational experience with: VMware NSX/ Dell VxRail for multiple data centers locations large multi-site network infrastructure from either Cisco to Aruba hardware and services next generation firewall administration, configuration, and cyber-security best practices wireless network configuration and operational experience with either Aruba or Cisco/Meraki wireless access points and controllers. 4 or more years of direct configuration, deployment and operational experience: supporting multiple network connectivity types, including but not limited to, dark fiber, Metro-Ethernet, MPLS, etc. working on a highly available network running mixed routing protocols including EIGRP, OSPF, BGP, and EVPN Current ACSP (Aruba) or CCNP (Cisco) or higher network certifications. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
City of Henderson, NV
Henderson, Nevada, United States
Position Overview *This is an open and continuous recruitment that will remain open for a minimum of seven (7) calendar days and close without notice once a sufficient pool of highly qualified candidates has been created. The City of Henderson announces an examination to create an eligibility list and to fill two (2) vacancies for the classification of Network Engineer III in the Department of Information Technology. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. Under minimal supervision, architects, installs, configures, maintains, and supports network environments (Wide Area Network (WAN), Local Area Network (LAN), and wireless networks), software, and related infrastructure; and performs related duties as assigned. More information about the position: The Network Engineer III position works with 7 other network engineers to build, maintain, architect, and expand the City’s enterprise network infrastructure. The network team is a critical resource that plays an integral role in almost every technology project around the city. We maintain a consistent training budget, 4-day work weeks, and an upbeat work environment focused on innovation. We have flexible options for hybrid telecommuting. What does the City of Henderson offer? A four (4) day work week A robust benefits package, with more information found here , including a generous number of leave days and holidays Substantial employee wellness and mental health benefits The City of Henderson is a part of the Nevada Public Employee Retirement Systems (NV PERS) and makes PERS contributions on the employee's behalf. More information pertaining to NV PERS can be found here at the State of Nevada's PERS website. Flexible hybrid teleworking options are available No state income tax or social security tax Typical working hours for this position will be Monday - Thursday from 7:30 a.m. - 5:30 p.m. Why choose Henderson? Just minutes away from Las Vegas - Henderson has grown into a vibrant city with a population of over three hundred and thirty thousand and is the second largest city in Nevada. Henderson is known for its small-town charm, big-city efficiencies, and high quality of life, including our parks and recreation amenities. Henderson is accredited by the Commission of Accreditation of Park and Recreation Agencies, as well as a two-time Gold Medal recipient. Henderson is consistently voted one of the best and safest places to live. Click here to familiarize yourself with the job and its physical requirements . Click here to learn more about the Department of Information Technology. Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Bachelor’s degree from an accredited college or university with a major in information technology, computer science, or a related field. Seven (7) years of experience in network engineering which involved the maintenance of WANs, LANs, and wireless networks, software and related infrastructure. Note: An equivalent combination of related training and experience may be considered. Must pass a nationwide fingerprint-based record check, and a wants/warrants check. Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years. Must maintain certifications in NCIC/NCJIS as a condition of continued employment. Must obtain and maintain one certification within one core service area as aligned with job duties and identified by the department within one (1) year from the date of appointment as a condition of continued employment: Wireless Connectivity Services Local Area Network Connectivity Services Wide Area Network Connectivity Services Internet Connectivity Services Remote Connectivity Services Firewall Services Load Balancer Services Internet Filtering Services Security Services Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application ASSESSMENT DATES: Preliminary Assessment (Pass/Fail) - Dates to be determined Oral Board Interview (Weighted 100%) - Dates to be determined (Best-Qualified Candidates) Selection Interview - Dates to be determined (Top-Scoring Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a post-offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. CITY OF HENDERSON, NEVADA Full-Time Regular Non-Represented Position Benefits Summary INSURANCE Health Insurance: Medical, Prescription, Dental, Vision. Employer paid Long Term Disability. Employer paid Term Life Insurance - $50,000 or one times annual salary, whichever is higher. Employee Assistance Program Medicare - Employee and City each pay 1.45%. RETIREMENT Employer paid membership in the State of Nevada Public Employees Retirement System (PERS). No Social Security tax on employee's wages. Retirement Health Savings (RHS) program. Service based retiree health insurance subsidy. PAID TIME OFF (PTO) From date of hire, employee is credited with a minimum of 18 days* of PTO prorated by the number of full months remaining in the calendar year, not including the month of hire. In January of each year, employee will be provided with a lump sum annual allocation of PTO as follows: Second year through fifth calendar years of service- 22 days Sixth year through twelfth calendar years of service - 26 days Thirteenth calendar year of service and beyond - 30 days *Actual number of days of PTO granted may vary by position. Bereavement Four consecutive days of leave, with pay, per occurrence, to attend funeral for immediate family member. Holidays 12 paid holidays per year. Banked Holidays Holidays that fall on a day the employee is not scheduled to work will be banked. Employees may accumulate up to 152 hours of banked holiday hours at any given time. Floating Holidays Employee credited with two (2) floating holidays at the beginning of each calendar year. If hired prior to July 1, employee will be credited with two (2) floating holidays and if hired between July 1 and October 31, employee will be credited with one (1) floating holiday. WORK WEEK Four day, 9.5 hour work day, 38 hour work week. Four day, 10 hour work day, 40 hour work week for Police PERS positions. VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401A Deferred Compensation Plan (new/re-hired employees only) IRC125 Plan Flexible Benefits Plan Cancer/Catastrophic Illness, Accident, Short Term Disability Insurance Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection Employee Network Membership NOTE: Benefits subject to change based on the discretion of the City Manager or City Council. Revised 05/18 Closing Date/Time: Continuous
Sep 15, 2023
Full Time
Position Overview *This is an open and continuous recruitment that will remain open for a minimum of seven (7) calendar days and close without notice once a sufficient pool of highly qualified candidates has been created. The City of Henderson announces an examination to create an eligibility list and to fill two (2) vacancies for the classification of Network Engineer III in the Department of Information Technology. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. Under minimal supervision, architects, installs, configures, maintains, and supports network environments (Wide Area Network (WAN), Local Area Network (LAN), and wireless networks), software, and related infrastructure; and performs related duties as assigned. More information about the position: The Network Engineer III position works with 7 other network engineers to build, maintain, architect, and expand the City’s enterprise network infrastructure. The network team is a critical resource that plays an integral role in almost every technology project around the city. We maintain a consistent training budget, 4-day work weeks, and an upbeat work environment focused on innovation. We have flexible options for hybrid telecommuting. What does the City of Henderson offer? A four (4) day work week A robust benefits package, with more information found here , including a generous number of leave days and holidays Substantial employee wellness and mental health benefits The City of Henderson is a part of the Nevada Public Employee Retirement Systems (NV PERS) and makes PERS contributions on the employee's behalf. More information pertaining to NV PERS can be found here at the State of Nevada's PERS website. Flexible hybrid teleworking options are available No state income tax or social security tax Typical working hours for this position will be Monday - Thursday from 7:30 a.m. - 5:30 p.m. Why choose Henderson? Just minutes away from Las Vegas - Henderson has grown into a vibrant city with a population of over three hundred and thirty thousand and is the second largest city in Nevada. Henderson is known for its small-town charm, big-city efficiencies, and high quality of life, including our parks and recreation amenities. Henderson is accredited by the Commission of Accreditation of Park and Recreation Agencies, as well as a two-time Gold Medal recipient. Henderson is consistently voted one of the best and safest places to live. Click here to familiarize yourself with the job and its physical requirements . Click here to learn more about the Department of Information Technology. Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Bachelor’s degree from an accredited college or university with a major in information technology, computer science, or a related field. Seven (7) years of experience in network engineering which involved the maintenance of WANs, LANs, and wireless networks, software and related infrastructure. Note: An equivalent combination of related training and experience may be considered. Must pass a nationwide fingerprint-based record check, and a wants/warrants check. Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years. Must maintain certifications in NCIC/NCJIS as a condition of continued employment. Must obtain and maintain one certification within one core service area as aligned with job duties and identified by the department within one (1) year from the date of appointment as a condition of continued employment: Wireless Connectivity Services Local Area Network Connectivity Services Wide Area Network Connectivity Services Internet Connectivity Services Remote Connectivity Services Firewall Services Load Balancer Services Internet Filtering Services Security Services Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application ASSESSMENT DATES: Preliminary Assessment (Pass/Fail) - Dates to be determined Oral Board Interview (Weighted 100%) - Dates to be determined (Best-Qualified Candidates) Selection Interview - Dates to be determined (Top-Scoring Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a post-offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. CITY OF HENDERSON, NEVADA Full-Time Regular Non-Represented Position Benefits Summary INSURANCE Health Insurance: Medical, Prescription, Dental, Vision. Employer paid Long Term Disability. Employer paid Term Life Insurance - $50,000 or one times annual salary, whichever is higher. Employee Assistance Program Medicare - Employee and City each pay 1.45%. RETIREMENT Employer paid membership in the State of Nevada Public Employees Retirement System (PERS). No Social Security tax on employee's wages. Retirement Health Savings (RHS) program. Service based retiree health insurance subsidy. PAID TIME OFF (PTO) From date of hire, employee is credited with a minimum of 18 days* of PTO prorated by the number of full months remaining in the calendar year, not including the month of hire. In January of each year, employee will be provided with a lump sum annual allocation of PTO as follows: Second year through fifth calendar years of service- 22 days Sixth year through twelfth calendar years of service - 26 days Thirteenth calendar year of service and beyond - 30 days *Actual number of days of PTO granted may vary by position. Bereavement Four consecutive days of leave, with pay, per occurrence, to attend funeral for immediate family member. Holidays 12 paid holidays per year. Banked Holidays Holidays that fall on a day the employee is not scheduled to work will be banked. Employees may accumulate up to 152 hours of banked holiday hours at any given time. Floating Holidays Employee credited with two (2) floating holidays at the beginning of each calendar year. If hired prior to July 1, employee will be credited with two (2) floating holidays and if hired between July 1 and October 31, employee will be credited with one (1) floating holiday. WORK WEEK Four day, 9.5 hour work day, 38 hour work week. Four day, 10 hour work day, 40 hour work week for Police PERS positions. VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401A Deferred Compensation Plan (new/re-hired employees only) IRC125 Plan Flexible Benefits Plan Cancer/Catastrophic Illness, Accident, Short Term Disability Insurance Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection Employee Network Membership NOTE: Benefits subject to change based on the discretion of the City Manager or City Council. Revised 05/18 Closing Date/Time: Continuous
City of Seattle, WA
Seattle, Washington, United States
Position Description Seattle Public Utilities (SPU) is seeking an experienced IT professional to serve as an ISS technical lead to be responsible for all aspects of the SPU Security network design and implementation, to maintain and administer computer networks and related computing environments including system software and hardware. This position will also be vital to the success of project to upgrade SPU’s ISS Security System. This posting is 'open until filled', however, first consideration will be given to applicants who apply by September 26, 2023. About Seattle Public Utilities: Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations. For more information about Seattle Public Utilities (SPU), checkout the: SPU Website SPU Workplace Expectations (Download PDF reader) Strategic Business Plan SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities. Why join our team? We know work isn’t only about what you do, it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including: Family-friendly and multicultural work environment Generous benefits package Free Orca Pass City pension plan with employer/employee contributions. Growth potential and advancement opportunities. Job Responsibilities Security System Network Architecture and design implementation. Monitor network engineering performance and ensure system availability and reliability. Configure and install various network devices and services including routers, switches, HIP devices, firewalls, load balancers, 802.X devices, IPSec tunnels, VPN, QoS. Perform network maintenance and upgrades, including service packs, patches, hot fixes, and security configurations. Work with SPU ISS IT staff on processes for ISS applications, including system setup, account management, file services, network configuration, license management, application hosting and user application support. Assist ISS Security System Hardware Engineer with the following: Virtual (vCenter) Switch Management, Datacenter Storage Management, and Physical Infrastructure Management. Assist with monitoring and providing critical response to all virtual structure devices. Assist with tracking, implementation, and recommendations for the SPU ISS Fiber layout and NetMotion Mobility. Coach, train, and mentor Security IT staff. Perform disaster recovery operations, data backups, advanced troubleshooting, device security, system updates, and IT policy enforcement. Interface with SCADA, Information Technology, ITD Network Operations, ITD Network Security and other functional groups impacted by SPU security. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Experience : Three to five years of network engineer/architect experience including 3-5 years of experience in LAN/WAN/MAN design and implementation, 1-2 years’ experience with Palo alto, Cisco ASA Firewalls, and Cisco Nexus Datacenter equipment. Education: An Associates Degree in Computer Science, Computer Technology, or related Industry Certifications to match time in educational experience. CCNA Routing and Switching certification Experience and Education Equivalency: Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements. Additional Information Desired Qualifications: CompTIA A+ Certification CompTIA Network + Certification Experience working with Paradigm Software Integration with Access Controls. Application Requirement(s): A full City of Seattle online application Resume & Cover letter describing your skills and experience related to this position ~Candidates submitting an incomplete Application Packages will NOT be considered~ The full salary range for this position is $45.44 - $68.20 per hour. Work Environment: Most work is performed in an office environment. At this time, telework is not an option for this position. Benefits: The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans This hiring process involves a background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information. Who may apply: The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: Continuous
Aug 31, 2023
Full Time
Position Description Seattle Public Utilities (SPU) is seeking an experienced IT professional to serve as an ISS technical lead to be responsible for all aspects of the SPU Security network design and implementation, to maintain and administer computer networks and related computing environments including system software and hardware. This position will also be vital to the success of project to upgrade SPU’s ISS Security System. This posting is 'open until filled', however, first consideration will be given to applicants who apply by September 26, 2023. About Seattle Public Utilities: Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations. For more information about Seattle Public Utilities (SPU), checkout the: SPU Website SPU Workplace Expectations (Download PDF reader) Strategic Business Plan SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities. Why join our team? We know work isn’t only about what you do, it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including: Family-friendly and multicultural work environment Generous benefits package Free Orca Pass City pension plan with employer/employee contributions. Growth potential and advancement opportunities. Job Responsibilities Security System Network Architecture and design implementation. Monitor network engineering performance and ensure system availability and reliability. Configure and install various network devices and services including routers, switches, HIP devices, firewalls, load balancers, 802.X devices, IPSec tunnels, VPN, QoS. Perform network maintenance and upgrades, including service packs, patches, hot fixes, and security configurations. Work with SPU ISS IT staff on processes for ISS applications, including system setup, account management, file services, network configuration, license management, application hosting and user application support. Assist ISS Security System Hardware Engineer with the following: Virtual (vCenter) Switch Management, Datacenter Storage Management, and Physical Infrastructure Management. Assist with monitoring and providing critical response to all virtual structure devices. Assist with tracking, implementation, and recommendations for the SPU ISS Fiber layout and NetMotion Mobility. Coach, train, and mentor Security IT staff. Perform disaster recovery operations, data backups, advanced troubleshooting, device security, system updates, and IT policy enforcement. Interface with SCADA, Information Technology, ITD Network Operations, ITD Network Security and other functional groups impacted by SPU security. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Experience : Three to five years of network engineer/architect experience including 3-5 years of experience in LAN/WAN/MAN design and implementation, 1-2 years’ experience with Palo alto, Cisco ASA Firewalls, and Cisco Nexus Datacenter equipment. Education: An Associates Degree in Computer Science, Computer Technology, or related Industry Certifications to match time in educational experience. CCNA Routing and Switching certification Experience and Education Equivalency: Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements. Additional Information Desired Qualifications: CompTIA A+ Certification CompTIA Network + Certification Experience working with Paradigm Software Integration with Access Controls. Application Requirement(s): A full City of Seattle online application Resume & Cover letter describing your skills and experience related to this position ~Candidates submitting an incomplete Application Packages will NOT be considered~ The full salary range for this position is $45.44 - $68.20 per hour. Work Environment: Most work is performed in an office environment. At this time, telework is not an option for this position. Benefits: The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans This hiring process involves a background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information. Who may apply: The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Our culture in the Department of Atlanta Information Management (AIM) is rooted in our shared core values: Trust, accountability, collaboration, service, and integrity. The AIM team understands our role as a strategic partner to departments throughout the city; we strongly believe technology has the potential to elevate the City of Atlanta and is essential to moving the mayor’s vision forward. With the effective use of technology, we become more efficient, more effective, and innovative. We become more capable of enhancing the experience of all affected by City government. AIM’s mission is to advance Atlanta by being consistent in the delivery of innovative, reliable, secure, and user-focused technology solutions. Our team members exemplify the shared core values above, so if you have these characteristics, consider joining us as we work to advance technology for the city, its esteemed citizens, and valued visitors. Posting: Open Until Filled Salary: Commensurate with experience General Description and Classification Standards High-level senior leadership position responsible for designs, develops, maintains, evaluates, and troubleshoots current telephony applications, network hardware and software; evaluates their ability to support specific requirements and interface with other equipment and systems. Directly responsible for the planning and execution of many large-scale CoA systems implementations and projects from the telephony and network infrastructure perspective and high-profile projects. Responsible for implementing security solutions for voice/data networks; Additionally, define requirements, evaluate and plan/manage changes to the voice and data infrastructure. Maintain current knowledge of current and emerging technologies, regularly analyzing, and evaluating their impact and benefit to CoA. Provide backup support for other members of the Telecom/Network Engineering team. AREAS OF RESPONSIBILITY Network/Telephony experience Cisco Call Manager AWS Connect (Cloud Contact Center) Chatbot/IVR Integration Cisco Cloud Webex SIP/IP Flex (VOIP) Video Conferencing Platform Integration AWS Connect (Call Center) Cloud Direct Connect CCTV Network Infrastructure AWS Networking Cisco Networking, Switching / Routing Palo Alto Firewalls Cisco Firewalls Enterprise Network Architecture / Design and Optimization Project Implementations/Migrations Break-fix and Issue triage Incident Management Hardware and Software Installations/Upgrades Vulnerability Management/Remediation ESSENTIAL DUTIES AND RESPONSIBILITIES Serves as the lead network engineer, technical architect/design expert, and implementation expert for telephony and networking projects across the enterprise. Serves as the lead for implementation for SIP/IP Flex for VOIP Communication. Collaborate w/ enterprise IT engineers on cloud migration efforts for telephony, network and security. Directly participates in the design, development, and implementation of highly complex and highly available LAN/WAN systems, cloud migration efforts in accordance with the City of Atlanta’s goals and objectives. Provides leadership, guidance, and technical assistance to other Telecom and Network Engineers. Serves as lead and subject matter expert (SME) on highly visible projects that have a Network /Telecom infrastructure component. Collaborates with contractors, vendors, and other internal departments as needed to resolve complex technical issues. Recommends and documents enhancements to existing networking systems and infrastructure. Configures, maintains, and upgrades various networking components. Racks, wires, and mounts networking components as needed. Provides after hours production support on a rotational basis. Serves as the lead SME escalation point of contact for complex enterprise technical issues and troubleshooting. Documents complex networking environments using industry standard tools. Familiarity with UCS Cisco Call Manager Familiarity with network analysis tools such as SolarWinds, hardware and routing protocol Advanced knowledge of the network operating systems Ability to communicate effectively with technical and non-technical individuals. Strong leadership, communication and team mentoring skills. Minimum Qualifications Education and Experience Bachelors degree in computer science or engineering (equivalent professional experience may be considered for substitution for the required degree on an exception basis). 2 years' of specific professional work experience. Preferred Education & Experience Masters degree in computer science or engineering (equivalent professional experience may be considered for substitution for the masters degree on an exception basis) with 2-4 years' of directly related professional work. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Aug 09, 2023
Full Time
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Our culture in the Department of Atlanta Information Management (AIM) is rooted in our shared core values: Trust, accountability, collaboration, service, and integrity. The AIM team understands our role as a strategic partner to departments throughout the city; we strongly believe technology has the potential to elevate the City of Atlanta and is essential to moving the mayor’s vision forward. With the effective use of technology, we become more efficient, more effective, and innovative. We become more capable of enhancing the experience of all affected by City government. AIM’s mission is to advance Atlanta by being consistent in the delivery of innovative, reliable, secure, and user-focused technology solutions. Our team members exemplify the shared core values above, so if you have these characteristics, consider joining us as we work to advance technology for the city, its esteemed citizens, and valued visitors. Posting: Open Until Filled Salary: Commensurate with experience General Description and Classification Standards High-level senior leadership position responsible for designs, develops, maintains, evaluates, and troubleshoots current telephony applications, network hardware and software; evaluates their ability to support specific requirements and interface with other equipment and systems. Directly responsible for the planning and execution of many large-scale CoA systems implementations and projects from the telephony and network infrastructure perspective and high-profile projects. Responsible for implementing security solutions for voice/data networks; Additionally, define requirements, evaluate and plan/manage changes to the voice and data infrastructure. Maintain current knowledge of current and emerging technologies, regularly analyzing, and evaluating their impact and benefit to CoA. Provide backup support for other members of the Telecom/Network Engineering team. AREAS OF RESPONSIBILITY Network/Telephony experience Cisco Call Manager AWS Connect (Cloud Contact Center) Chatbot/IVR Integration Cisco Cloud Webex SIP/IP Flex (VOIP) Video Conferencing Platform Integration AWS Connect (Call Center) Cloud Direct Connect CCTV Network Infrastructure AWS Networking Cisco Networking, Switching / Routing Palo Alto Firewalls Cisco Firewalls Enterprise Network Architecture / Design and Optimization Project Implementations/Migrations Break-fix and Issue triage Incident Management Hardware and Software Installations/Upgrades Vulnerability Management/Remediation ESSENTIAL DUTIES AND RESPONSIBILITIES Serves as the lead network engineer, technical architect/design expert, and implementation expert for telephony and networking projects across the enterprise. Serves as the lead for implementation for SIP/IP Flex for VOIP Communication. Collaborate w/ enterprise IT engineers on cloud migration efforts for telephony, network and security. Directly participates in the design, development, and implementation of highly complex and highly available LAN/WAN systems, cloud migration efforts in accordance with the City of Atlanta’s goals and objectives. Provides leadership, guidance, and technical assistance to other Telecom and Network Engineers. Serves as lead and subject matter expert (SME) on highly visible projects that have a Network /Telecom infrastructure component. Collaborates with contractors, vendors, and other internal departments as needed to resolve complex technical issues. Recommends and documents enhancements to existing networking systems and infrastructure. Configures, maintains, and upgrades various networking components. Racks, wires, and mounts networking components as needed. Provides after hours production support on a rotational basis. Serves as the lead SME escalation point of contact for complex enterprise technical issues and troubleshooting. Documents complex networking environments using industry standard tools. Familiarity with UCS Cisco Call Manager Familiarity with network analysis tools such as SolarWinds, hardware and routing protocol Advanced knowledge of the network operating systems Ability to communicate effectively with technical and non-technical individuals. Strong leadership, communication and team mentoring skills. Minimum Qualifications Education and Experience Bachelors degree in computer science or engineering (equivalent professional experience may be considered for substitution for the required degree on an exception basis). 2 years' of specific professional work experience. Preferred Education & Experience Masters degree in computer science or engineering (equivalent professional experience may be considered for substitution for the masters degree on an exception basis) with 2-4 years' of directly related professional work. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION IT Network Engineer II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will accept applications beginning May 4, 2023, for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. PST on the day the Sheriff's Department's needs are met. POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Orange County Sheriff's Department - Technology Division consists of approximately 150 personnel organized in five bureaus that specialize in specific technologies and services, including Operations, 800MHz Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division supports all information technologies for approximately 4,000 Department employees and more than 320 law enforcement applications. OCSD Technology maintains a closed, wide area data network only accessible by law-enforcement, and has direct connections with more than 50 Orange County law enforcement agencies for information sharing. The Technology Division’s functions include: application development and support, help desk support, desktop support, body-worn camera, mobile, and MDC support, storage and server support, network and CCTV support, network security operations, and the management of the 800MHz Countywide Coordinated Communications System. OCSD Technology is committed to fully supporting all Divisions of the Sheriff’s Department and all Orange County, mutual aid, and federal partners with the honest delivery of high quality IT systems and excellent customer service. THE OPPORTUNITY Orange County Sheriff's Department is seeking to hire an IT Network Engineer II who is self-motivated, capable of multitasking and functions well within a team environment. Under general supervision, the successful candidate will: Serve as an administrator for a complex LAN and WAN; researches and identifies network environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies Determines and implements hardware/software configurations including wireless equipment, switches, routers, cabling, and peripherals; installs and configures hardware, software and internet connections; maintains network and data security by implementing administrative and technical safeguards as necessary; plans and leads network upgrades; tests hardware and software to ensure optimal functionality Researches and obtains new and upgraded network-related hardware and software from vendors; oversees and directs the installation and testing of critical upgrades and patches; ensures that the network functions in a manner to support smooth integration, transition and efficiency Prepares technical documentation and procedural manuals including detailed project plans, network diagrams, circuit schematics and user training materials; ensures that all related documentation is current Monitors server/network traffic, performance and security using a variety of evaluation tools; analyzes traffic patterns; checks server logs to detect intruders; writes scripts to support network monitoring and server administration tasks. Identifies and resolves network security issues; provides recommendations to improve network performance and security Can serve as the project lead over network-related projects, requiring the support of multiple staff, monitors vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project specifications; designs and implements project testing and quality assurance processes Researches and responds to user complaints regarding network functionality; investigates, analyzes and resolves a wide variety of network-related problems; troubleshoots network failures and telecommunication problems and re-establishes connectivity to ensure business continuity Performs critical network configuration backup, network database backup, and network system recovery; stays up to date on security issues such as threats, vulnerabilities, technology and vendors Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions Performs other related duties as assigned DESIRABLE QUALIFICATIONS The ideal candidate will possess a bachelor's degree in a related computer field; a valid Cisco Certified network Associate (CCNA) certification; be able to troubleshoot. In addition, possess extensive work experience in the following: Experience in a Public Safety Agency such as Police, Fire or Office of Emergency Management In-depth knowledge of LAN/WAN communications, network hardware’s such as Cisco routers, Ethernet switches, bridges, gateways and firewall Design, configure and implement end-to-end Cisco networks using best practices Administer Cisco networks as well as related network systems and software, including design, installation, configuration, support, optimization and administration of associated department network infrastructure and applications Resolve end-to-end systems and network issues Resolve end-user 2nd and 3rd tier support for department and enterprise-wide network systems and applications, coordinate with vendors as necessary to identify issues & determine proper resolution Coordinate and manage Cisco installations, migrations and troubleshooting Document successful implementation techniques Coordinate and administer large complex information technology projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Configure, test, maintain, troubleshoot, and repair complex data, voice and video network equipment Troubleshoot a variety of technical network systems hardware and software problems, identify and recommend alternative technical solutions, and respond appropriately to user requests Plan and evaluate new network systems and equipment Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively both in orally and in writing for technical and non-technical audiences MINIMUM QUALIFICATIONS Two years of experience that is comparable to a County of Orange IT Network Engineer I. College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of the required experience at the rate of three semester units of the equivalent, equaling one month of experience and one hour of training equaling one hour of experience. Click here to learn more about the Minimum Qualifications for the IT Network Engineer II classification as well as the physical, mental requirements and the environmental, working conditions. PLEASE NOTE: The desirable qualifications and minimum qualifications above will be used to select the idea candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the desirable qualifications listed above. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who have a disability to identify areas in which they may request a reasonable accommodation. The following is a list of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone. Additional physical/mental requirements or frequencies may be required, depending upon assignment. Environmental and Working Conditions: Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov . Click here to view the OC Sheriff's Department website EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
CAREER DESCRIPTION IT Network Engineer II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will accept applications beginning May 4, 2023, for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. PST on the day the Sheriff's Department's needs are met. POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Orange County Sheriff's Department - Technology Division consists of approximately 150 personnel organized in five bureaus that specialize in specific technologies and services, including Operations, 800MHz Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division supports all information technologies for approximately 4,000 Department employees and more than 320 law enforcement applications. OCSD Technology maintains a closed, wide area data network only accessible by law-enforcement, and has direct connections with more than 50 Orange County law enforcement agencies for information sharing. The Technology Division’s functions include: application development and support, help desk support, desktop support, body-worn camera, mobile, and MDC support, storage and server support, network and CCTV support, network security operations, and the management of the 800MHz Countywide Coordinated Communications System. OCSD Technology is committed to fully supporting all Divisions of the Sheriff’s Department and all Orange County, mutual aid, and federal partners with the honest delivery of high quality IT systems and excellent customer service. THE OPPORTUNITY Orange County Sheriff's Department is seeking to hire an IT Network Engineer II who is self-motivated, capable of multitasking and functions well within a team environment. Under general supervision, the successful candidate will: Serve as an administrator for a complex LAN and WAN; researches and identifies network environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies Determines and implements hardware/software configurations including wireless equipment, switches, routers, cabling, and peripherals; installs and configures hardware, software and internet connections; maintains network and data security by implementing administrative and technical safeguards as necessary; plans and leads network upgrades; tests hardware and software to ensure optimal functionality Researches and obtains new and upgraded network-related hardware and software from vendors; oversees and directs the installation and testing of critical upgrades and patches; ensures that the network functions in a manner to support smooth integration, transition and efficiency Prepares technical documentation and procedural manuals including detailed project plans, network diagrams, circuit schematics and user training materials; ensures that all related documentation is current Monitors server/network traffic, performance and security using a variety of evaluation tools; analyzes traffic patterns; checks server logs to detect intruders; writes scripts to support network monitoring and server administration tasks. Identifies and resolves network security issues; provides recommendations to improve network performance and security Can serve as the project lead over network-related projects, requiring the support of multiple staff, monitors vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project specifications; designs and implements project testing and quality assurance processes Researches and responds to user complaints regarding network functionality; investigates, analyzes and resolves a wide variety of network-related problems; troubleshoots network failures and telecommunication problems and re-establishes connectivity to ensure business continuity Performs critical network configuration backup, network database backup, and network system recovery; stays up to date on security issues such as threats, vulnerabilities, technology and vendors Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions Performs other related duties as assigned DESIRABLE QUALIFICATIONS The ideal candidate will possess a bachelor's degree in a related computer field; a valid Cisco Certified network Associate (CCNA) certification; be able to troubleshoot. In addition, possess extensive work experience in the following: Experience in a Public Safety Agency such as Police, Fire or Office of Emergency Management In-depth knowledge of LAN/WAN communications, network hardware’s such as Cisco routers, Ethernet switches, bridges, gateways and firewall Design, configure and implement end-to-end Cisco networks using best practices Administer Cisco networks as well as related network systems and software, including design, installation, configuration, support, optimization and administration of associated department network infrastructure and applications Resolve end-to-end systems and network issues Resolve end-user 2nd and 3rd tier support for department and enterprise-wide network systems and applications, coordinate with vendors as necessary to identify issues & determine proper resolution Coordinate and manage Cisco installations, migrations and troubleshooting Document successful implementation techniques Coordinate and administer large complex information technology projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Configure, test, maintain, troubleshoot, and repair complex data, voice and video network equipment Troubleshoot a variety of technical network systems hardware and software problems, identify and recommend alternative technical solutions, and respond appropriately to user requests Plan and evaluate new network systems and equipment Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively both in orally and in writing for technical and non-technical audiences MINIMUM QUALIFICATIONS Two years of experience that is comparable to a County of Orange IT Network Engineer I. College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of the required experience at the rate of three semester units of the equivalent, equaling one month of experience and one hour of training equaling one hour of experience. Click here to learn more about the Minimum Qualifications for the IT Network Engineer II classification as well as the physical, mental requirements and the environmental, working conditions. PLEASE NOTE: The desirable qualifications and minimum qualifications above will be used to select the idea candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the desirable qualifications listed above. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who have a disability to identify areas in which they may request a reasonable accommodation. The following is a list of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone. Additional physical/mental requirements or frequencies may be required, depending upon assignment. Environmental and Working Conditions: Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov . Click here to view the OC Sheriff's Department website EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
City of Seattle, WA
Seattle, Washington, United States
Position Description The City of Seattle's Information Technology (IT) Data Network Team is looking for an accomplished, enthusiastic Senior Network Operations Engineer to join a diverse team of information technology professionals that operate and maintain the City’s core data network and internet infrastructure. Seattle is known as a dynamic leader in technology, innovation, and the environment. As an employer, we are leading local government in environmental stewardship and social justice among other things, making our city what it is today and shaping our exciting future. The organization’s workforce plays a meaningful role in making this possible. Seattle IT is a trusted partner that provides secure, reliable, and compliant technologies enabling the City of Seattle to deliver equitable and responsive services to the residents of Seattle. This purpose statement is a simple declaration of who we are and why we do our work. It is intended to be a guide that helps us to not lose sight of why we perform everyday tasks or to invest effort to tackle difficult problems. It emphasizes that our existence as a department is to support our city partners. It reminds us that we are part of a larger organization that collectively is working towards improving the lives of the residents of our city. The 600+ strong professionals in Seattle IT are involved in the full spectrum of a modern IT enterprise offering many dynamic career opportunities. We hope you’ll join us! Job Responsibilities The Data Network Services team supports network equipment in a multi-vendor, enterprise environment including Cisco switches and routers; Cisco Nexus datacenter switching fabric; F5 load balancers; Checkpoint, Palo Alto, and Juniper firewalls; Juniper VPN appliances; Infoblox DNS/DHCP/NTP infrastructure, and enterprise 802.11 infrastructure. The team is responsible to maintain highly reliable, secure network and Internet connectivity for more than 14,000 end users across City government. The successful candidate will work on a variety of installation, configuration, and upgrade activities; investigate, diagnose, and resolve various hardware, software, and infrastructure issues; and provide Tier III support for less senior engineers and installers. The position works on high severity network incidents, requiring excellent troubleshooting, communication, and crisis management skills, and acts as a key point of contact for peers, other internal groups, and vendors. This person needs to make resourceful use of a complex and evolving array of industry standard and internally developed tools to ensure the network delivers consistently high reliability and performance. Design, implement, and maintain production network infrastructure (both on premise and cloud-based). Configure, administer, and troubleshoot firewalls, routing, switching, load balancing, VPN’s, and DNS/DHCP/NTP. Configure and administer network devices in compliance with departmental SLA’s, industry standards, regulatory requirements (PCI, CJIS, etc.), and City standards for data security, reliability, monitoring/alerting, disaster recovery, and business continuity. Generate and maintain user documentation including network designs, addressing schemes, and version management. Oversee and implement planned upgrade and maintenance work, minimizing impact to services. Follow defined communication procedures for maintenance outages and incident response. Use knowledge of network management and network analysis tools to resolve service impacting data network and internet issues. Escalate system problems to appropriate internal/external resources. Act as internally facing point of contact to escalate technical issues and communicate network status. Act as externally facing point of contact to facilitate handling of design solutions and problem reports with network peers and vendors. Accurately and completely document problems and solutions on case notes and bug reports. Provide technical guidance to less senior engineers/technicians. Participate in the rotating 24/7 on-call, carrying a cell phone. Other duties, at commensurate IT Professional level, will be assigned on an as-needed basis. Qualifications Required Qualifications: Equivalent combinations of education and experience will be considered for the required qualifications. Minimum Education/Training/Experience: Associate’s Degree or higher in computer science, information technology, or a closely related field. (Equivalent demonstrable experience in the information technology field may be substituted for the education requirement.) 5+ years of experience with network design, implementation, and s upport in a medium IP network of routers, switches, and wireless infrastructure. To be successful in this position you must demonstrate the following: Experience administering Checkpoint, Palo Alto, and/or other Next Generation firewalls. Experience designing and managing DMZ architecture including internet perimeter. Experience administering F5 load balancers. Experience designing, implementing, and maintaining production network infrastructure (both on premise and cloud-based). Experience with Wireshark, WildPackets, or comparable protocol analyzer to troubleshoot upper layers of the OSI model like session and application. Strong network analysis and troubleshooting skills. Proven commitment to diversity, inclusion, and equity within the organization. Thorough/Advanced Knowledge of: Protocols & technologies - BGP, OSPF, EIGRP, 802.1x, AAA, DNS, DHCP, NTP, 802.1d/STP, HSRP, RSTP, 802.1Q, TCP/IP (internals & flow control), and SSH. Cisco network solutions (routers, switches, telephony, ISE, and wireless). Cisco design model and technology with an emphasis on enterprise class/chassis-based products. Ability to: Work outside of normal business hours, as projects require. Effectively manage time and priorities with minimal supervision in a fast-paced environment. Provide excellent customer services skills. Communicate (oral and written) appropriately to the position. Produce sound analytical and problem-solving skills. Work proficiently with Microsoft Visio, Outlook, Word, Excel, PowerPoint, and SharePoint. Other Requirements: Valid Washington State Driver’s License or evidence of equivalent mobility. Ability to lift 50 pounds with or without reasonable accommodation. Preferred Qualifications - to be highly successful in the position you should possess or demonstrate: Active Cisco CCNP or CCDP certification. Active Cisco CCNA certification Active Certified Information Systems Security Professional (CISSP) certification. Working knowledge of DMZ architecture. Experience configuring and supporting Cisco ISE. Excellent script writing skills. Experience with 802.1x authentication. Knowledge of PCI, CJIS, and/or NERC compliance requirements. Experience with information technology operations within the government/public sector, ideally including public safety, utilities, transportation, and other general government agencies. Experience working within an ITIL Service Management framework. Additional Information Salary: The full salary range for this position is $45.44 - $68.20 per hour. The salary for this individual role has been identified as $60.00 - $65.00 per hour. Why work at the City of Seattle ? The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our views and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans . Workplace Environment (Telework Expectation): This position offers the flexibility of a hybrid work schedule. At this time, hybrid telework schedules have a minimum requirement of two days onsite per week. Individual schedules will be based on operational needs and agreement between the employee and their supervisor. Union Represented: This position is covered by a collective bargaining unit; International Brotherhood of Electrical Workers, Local 77. For information explore Local 77’s website . Background Check: This hiring process involves a background check of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information. Who may apply: This position is open to all candidates that meet the minimum qualifications. The City of Seattle values different view points and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with diverse life experience. Application Process: For optimal consideration, we encourage you to include a cover letter and resume with your application. We encourage you to use your cover letter to discuss why you want to do this work and how you meet the qualifications for the position. Your resume should summarize the talent, experience, knowledge, and skills you bring to this work. Apply online at https://www.governmentjobs.com/careers/seattle/ If you have any questions, please contact Julie Hugill @ julie.hugill@seattle.gov . #LI-MV1 The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov
Aug 31, 2023
Full Time
Position Description The City of Seattle's Information Technology (IT) Data Network Team is looking for an accomplished, enthusiastic Senior Network Operations Engineer to join a diverse team of information technology professionals that operate and maintain the City’s core data network and internet infrastructure. Seattle is known as a dynamic leader in technology, innovation, and the environment. As an employer, we are leading local government in environmental stewardship and social justice among other things, making our city what it is today and shaping our exciting future. The organization’s workforce plays a meaningful role in making this possible. Seattle IT is a trusted partner that provides secure, reliable, and compliant technologies enabling the City of Seattle to deliver equitable and responsive services to the residents of Seattle. This purpose statement is a simple declaration of who we are and why we do our work. It is intended to be a guide that helps us to not lose sight of why we perform everyday tasks or to invest effort to tackle difficult problems. It emphasizes that our existence as a department is to support our city partners. It reminds us that we are part of a larger organization that collectively is working towards improving the lives of the residents of our city. The 600+ strong professionals in Seattle IT are involved in the full spectrum of a modern IT enterprise offering many dynamic career opportunities. We hope you’ll join us! Job Responsibilities The Data Network Services team supports network equipment in a multi-vendor, enterprise environment including Cisco switches and routers; Cisco Nexus datacenter switching fabric; F5 load balancers; Checkpoint, Palo Alto, and Juniper firewalls; Juniper VPN appliances; Infoblox DNS/DHCP/NTP infrastructure, and enterprise 802.11 infrastructure. The team is responsible to maintain highly reliable, secure network and Internet connectivity for more than 14,000 end users across City government. The successful candidate will work on a variety of installation, configuration, and upgrade activities; investigate, diagnose, and resolve various hardware, software, and infrastructure issues; and provide Tier III support for less senior engineers and installers. The position works on high severity network incidents, requiring excellent troubleshooting, communication, and crisis management skills, and acts as a key point of contact for peers, other internal groups, and vendors. This person needs to make resourceful use of a complex and evolving array of industry standard and internally developed tools to ensure the network delivers consistently high reliability and performance. Design, implement, and maintain production network infrastructure (both on premise and cloud-based). Configure, administer, and troubleshoot firewalls, routing, switching, load balancing, VPN’s, and DNS/DHCP/NTP. Configure and administer network devices in compliance with departmental SLA’s, industry standards, regulatory requirements (PCI, CJIS, etc.), and City standards for data security, reliability, monitoring/alerting, disaster recovery, and business continuity. Generate and maintain user documentation including network designs, addressing schemes, and version management. Oversee and implement planned upgrade and maintenance work, minimizing impact to services. Follow defined communication procedures for maintenance outages and incident response. Use knowledge of network management and network analysis tools to resolve service impacting data network and internet issues. Escalate system problems to appropriate internal/external resources. Act as internally facing point of contact to escalate technical issues and communicate network status. Act as externally facing point of contact to facilitate handling of design solutions and problem reports with network peers and vendors. Accurately and completely document problems and solutions on case notes and bug reports. Provide technical guidance to less senior engineers/technicians. Participate in the rotating 24/7 on-call, carrying a cell phone. Other duties, at commensurate IT Professional level, will be assigned on an as-needed basis. Qualifications Required Qualifications: Equivalent combinations of education and experience will be considered for the required qualifications. Minimum Education/Training/Experience: Associate’s Degree or higher in computer science, information technology, or a closely related field. (Equivalent demonstrable experience in the information technology field may be substituted for the education requirement.) 5+ years of experience with network design, implementation, and s upport in a medium IP network of routers, switches, and wireless infrastructure. To be successful in this position you must demonstrate the following: Experience administering Checkpoint, Palo Alto, and/or other Next Generation firewalls. Experience designing and managing DMZ architecture including internet perimeter. Experience administering F5 load balancers. Experience designing, implementing, and maintaining production network infrastructure (both on premise and cloud-based). Experience with Wireshark, WildPackets, or comparable protocol analyzer to troubleshoot upper layers of the OSI model like session and application. Strong network analysis and troubleshooting skills. Proven commitment to diversity, inclusion, and equity within the organization. Thorough/Advanced Knowledge of: Protocols & technologies - BGP, OSPF, EIGRP, 802.1x, AAA, DNS, DHCP, NTP, 802.1d/STP, HSRP, RSTP, 802.1Q, TCP/IP (internals & flow control), and SSH. Cisco network solutions (routers, switches, telephony, ISE, and wireless). Cisco design model and technology with an emphasis on enterprise class/chassis-based products. Ability to: Work outside of normal business hours, as projects require. Effectively manage time and priorities with minimal supervision in a fast-paced environment. Provide excellent customer services skills. Communicate (oral and written) appropriately to the position. Produce sound analytical and problem-solving skills. Work proficiently with Microsoft Visio, Outlook, Word, Excel, PowerPoint, and SharePoint. Other Requirements: Valid Washington State Driver’s License or evidence of equivalent mobility. Ability to lift 50 pounds with or without reasonable accommodation. Preferred Qualifications - to be highly successful in the position you should possess or demonstrate: Active Cisco CCNP or CCDP certification. Active Cisco CCNA certification Active Certified Information Systems Security Professional (CISSP) certification. Working knowledge of DMZ architecture. Experience configuring and supporting Cisco ISE. Excellent script writing skills. Experience with 802.1x authentication. Knowledge of PCI, CJIS, and/or NERC compliance requirements. Experience with information technology operations within the government/public sector, ideally including public safety, utilities, transportation, and other general government agencies. Experience working within an ITIL Service Management framework. Additional Information Salary: The full salary range for this position is $45.44 - $68.20 per hour. The salary for this individual role has been identified as $60.00 - $65.00 per hour. Why work at the City of Seattle ? The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our views and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans . Workplace Environment (Telework Expectation): This position offers the flexibility of a hybrid work schedule. At this time, hybrid telework schedules have a minimum requirement of two days onsite per week. Individual schedules will be based on operational needs and agreement between the employee and their supervisor. Union Represented: This position is covered by a collective bargaining unit; International Brotherhood of Electrical Workers, Local 77. For information explore Local 77’s website . Background Check: This hiring process involves a background check of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information. Who may apply: This position is open to all candidates that meet the minimum qualifications. The City of Seattle values different view points and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with diverse life experience. Application Process: For optimal consideration, we encourage you to include a cover letter and resume with your application. We encourage you to use your cover letter to discuss why you want to do this work and how you meet the qualifications for the position. Your resume should summarize the talent, experience, knowledge, and skills you bring to this work. Apply online at https://www.governmentjobs.com/careers/seattle/ If you have any questions, please contact Julie Hugill @ julie.hugill@seattle.gov . #LI-MV1 The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov
CITY OF GLENDALE CA
Glendale, California, United States
The Position Under general supervision, this journey-level position performs complex network installation and maintenance work; provide escalated network and administrative technical support for users; and participate in project design and management. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Designs, installs, configures, maintains, and monitors network devices including switches, routers, optical equipment, firewalls, wireless controllers, network security appliances and associated enterprise network applications. Designs, installs, configures, and monitors network infrastructure and performance between both downstream and upstream Internet Service Provider (WAN) connections. Designs, installs, configures, and monitors advanced optical (layer 1) networks. Designs, installs, configures, and monitors network infrastructure and performance for campus, branch, datacenter, and co-location sites. Designs, implements, and maintains complex systems for secure delivery of digital information; plans, configures and installs secure access connections to City servers and provide secure access for onsite and remote mobile workers and devices. Designs, implements, and documents network migration strategies and processes for both internal and external projects and requirements minimizing connectivity disruptions for both systems and users. Collaborates with, coordinates with, or assists other technical team members in network-related tasks to support inter-team and inter-departmental projects and initiatives. Provides technical support for network operations; performs diagnostic tests; compiles, organizes, and analyzes data to troubleshoot network problems; analyzes and resolves connectivity problems with network infrastructure and network-security systems and associated enterprise applications, LAN/WAN, SAN, servers; works with support team members to assure timely response to problem calls. Provides recommendations and support for the development of technical policies and strategies for network system design and scaling, augmenting hosted services and broadening network support capacities. Ensures all enterprise network components are updated, secure, and conform to availability and resiliency requirements and are accounted for in designing for growth. Plans and oversees multiple network projects to completion; identifies scope of work and objectives; facilitates the resolution of complex project problems by meeting with stakeholders, vendors, and other technical staff to identify problems and potential solutions; assures projects are planned and delivered according to customer needs. Coordinates service calls and schedules appointments between service providers and users experiencing problems and ensure satisfactory resolution. Manages user passwords and profiles related to network infrastructure and network security systems; conducts routine audits of security procedures. Maintains and operates network monitoring and diagnostic software and equipment for capacity planning and preventative maintenance. Receives and reviews equipment installation requests from users, ensure completeness, and contact users regarding discrepancies. Trains users and customers in the proper use and operation of LAN/WAN systems and related equipment; trains and assists administrative support staff in department-specific software application and hardware. Repairs or facilitates the repair of network equipment and other associated systems as needed. Maintains current knowledge of emerging technologies and research in information technology; conducts research; assists with developing policies and strategic plans for the use and support of emerging technologies and assess the impact on current practices. Designs network infrastructures and manage specific network design projects to support current and future network and computing connectivity and bandwidth requirements of internal and external systems and applications. Designs, implements, and routinely assess options for network diversity to support and ensure the resiliency of network-connected systems and services. Designs, implements, and reviews network segmentation strategies to ensure the isolation of network areas required for network security and management. Analyzes and resolves problems between LAN/WAN, SAN, servers, desktop computers, and enterprise applications; works with network and security system vendors to ensure optimal efficiency in network operations. Provides work direction, training, and guidance to other technical support staff; oversee the work of outside contract workers on construction of network design projects. Prepares and updates operation documentation and guides; prepares documentation for the placement of equipment; maintains and monitors equipment inventory lists; maintains accurate records, logs, and files related to assigned LAN, WAN, and equipment inventory activities, servicing, operations, and functions; writes articles, newsletters, and technical documentation; prepares network diagrams, flow charts, graphic presentations, and narrative reports to recommend improvements or resolve problems. May drive on City business as necessary. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Exceptional customer service practices. Analytical, research and problem-solving methods; network analysis and project management procedures and techniques. Citizens Broadband Radio Service Wireless Systems. Current trends, techniques, and general principles in enterprise technology. Desktop computer hardware and software. Firewall technologies - Cisco ASA, Palo Alto Networks, other next-generation firewalls. Information systems and network terminology and telecommunications policies, procedures, and vendors. Installation of data/voice communication networks, telephone systems, and related software and hardware. LAN/WAN network and security protocols - TCP/IP, Quality of Service (QoS), OSPF, BGP, IPsec, 802.1x, RADIUS, SNMP. Network Operating Systems - Cisco IOS, Cisco XR, Cisco NX-OS, PAN-OS. Proper English usage, grammar, punctuation, and vocabulary. Proper telephone etiquette and public relations skills. Software Defined Network technologies - Cisco SDA, VMware NSX, Meraki. State and Federal laws and regulations relating network and network security systems. Telecommunications network design. Wireless Systems - Cisco, Meraki, Aruba. Skill in: Analyzing data. Applying logical thinking to solve problems or accomplish tasks. Conducting detailed and thorough research. Effective oral communications, both on a one-on-one and a group basis. Making independent judgments and decisions based on standard policy or procedure. Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with minimum direction. Ability to: Provide exceptional customer service to those using the Information Technology Department. Model and practice the highest standards of ethical conduct. Apply specialized knowledge in LAN/WAN, telecommunications systems, data communications, servers, hardware, and software systems. Communicate effectively in English, orally and in writing. Coordinate and monitor networking activities with outside service providers/agencies. Determine network and network security systems, software programs, and materials to meet user and customer requests and project requirements. Establish and maintain effective work relationships with the public, co-workers, other departments, subordinates and supervisors and resolve interpersonal conflicts. Establish and maintain logs, records, lists, fact sheets, and files regarding specialized transactions, procedures, and policies. Foster a teamwork environment. Identify and isolate network or network-related systems problems through the performance of diagnostics and determine appropriate action for resolution. Operate a variety of computer peripheral equipment including desktop and laptop computers as well as associated software. Perform numerical calculations accurately. Plan, organize, and prioritize assigned tasks and functions efficiently in stressful situations. Train users and customers in the proper and secure implementation of network equipment and infrastructure. Work various shifts with minimal supervision to meet user and customer needs. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Work the necessary hours and times to accomplish goals, objectives, and required tasks. Experience Three years of increasingly responsible experience in network analysis and administration including the design, implementation and maintenance of LAN/WAN technologies and telecommunications system operations. Education A Bachelor’s Degree in Information Systems, Computer Science or a related field is highly desirable. License(s)/Certification(s) Valid California Class C driver's license. Valid certification with two (2) of the following is required: Cisco CCNA, CompTIA Network+, and/or CompTIA Security+. Promotional Eligibility Any City of Glendale employee who meets the minimum qualifications for this position, has completed probation or six months of City employment and is occupying a permanent full-time classification on file in the Human Resources Office. Hourly City employees may be considered, provided that they furnish proof of continuous employment immediately preceding the final filing date, which would equal a minimum of six months of full-time service or 1040 part-time hours. (Civil Service Rule VIII 4-E). Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate's ability to be successful in this position. Exam will be relevant to the duties of this position. Due to the large amount of applications received, only the top scoring candidates who achieve a minimum passing score of 70.00% on the written exam will be invited to the further stages of the examination process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position. Due to the large number of applications anticipated, the City of Glendale cannot guarantee that all applicants will be invited to an oral interview. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 9/29/2023 11:59 PM Pacific
Sep 12, 2023
Full Time
The Position Under general supervision, this journey-level position performs complex network installation and maintenance work; provide escalated network and administrative technical support for users; and participate in project design and management. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Designs, installs, configures, maintains, and monitors network devices including switches, routers, optical equipment, firewalls, wireless controllers, network security appliances and associated enterprise network applications. Designs, installs, configures, and monitors network infrastructure and performance between both downstream and upstream Internet Service Provider (WAN) connections. Designs, installs, configures, and monitors advanced optical (layer 1) networks. Designs, installs, configures, and monitors network infrastructure and performance for campus, branch, datacenter, and co-location sites. Designs, implements, and maintains complex systems for secure delivery of digital information; plans, configures and installs secure access connections to City servers and provide secure access for onsite and remote mobile workers and devices. Designs, implements, and documents network migration strategies and processes for both internal and external projects and requirements minimizing connectivity disruptions for both systems and users. Collaborates with, coordinates with, or assists other technical team members in network-related tasks to support inter-team and inter-departmental projects and initiatives. Provides technical support for network operations; performs diagnostic tests; compiles, organizes, and analyzes data to troubleshoot network problems; analyzes and resolves connectivity problems with network infrastructure and network-security systems and associated enterprise applications, LAN/WAN, SAN, servers; works with support team members to assure timely response to problem calls. Provides recommendations and support for the development of technical policies and strategies for network system design and scaling, augmenting hosted services and broadening network support capacities. Ensures all enterprise network components are updated, secure, and conform to availability and resiliency requirements and are accounted for in designing for growth. Plans and oversees multiple network projects to completion; identifies scope of work and objectives; facilitates the resolution of complex project problems by meeting with stakeholders, vendors, and other technical staff to identify problems and potential solutions; assures projects are planned and delivered according to customer needs. Coordinates service calls and schedules appointments between service providers and users experiencing problems and ensure satisfactory resolution. Manages user passwords and profiles related to network infrastructure and network security systems; conducts routine audits of security procedures. Maintains and operates network monitoring and diagnostic software and equipment for capacity planning and preventative maintenance. Receives and reviews equipment installation requests from users, ensure completeness, and contact users regarding discrepancies. Trains users and customers in the proper use and operation of LAN/WAN systems and related equipment; trains and assists administrative support staff in department-specific software application and hardware. Repairs or facilitates the repair of network equipment and other associated systems as needed. Maintains current knowledge of emerging technologies and research in information technology; conducts research; assists with developing policies and strategic plans for the use and support of emerging technologies and assess the impact on current practices. Designs network infrastructures and manage specific network design projects to support current and future network and computing connectivity and bandwidth requirements of internal and external systems and applications. Designs, implements, and routinely assess options for network diversity to support and ensure the resiliency of network-connected systems and services. Designs, implements, and reviews network segmentation strategies to ensure the isolation of network areas required for network security and management. Analyzes and resolves problems between LAN/WAN, SAN, servers, desktop computers, and enterprise applications; works with network and security system vendors to ensure optimal efficiency in network operations. Provides work direction, training, and guidance to other technical support staff; oversee the work of outside contract workers on construction of network design projects. Prepares and updates operation documentation and guides; prepares documentation for the placement of equipment; maintains and monitors equipment inventory lists; maintains accurate records, logs, and files related to assigned LAN, WAN, and equipment inventory activities, servicing, operations, and functions; writes articles, newsletters, and technical documentation; prepares network diagrams, flow charts, graphic presentations, and narrative reports to recommend improvements or resolve problems. May drive on City business as necessary. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Exceptional customer service practices. Analytical, research and problem-solving methods; network analysis and project management procedures and techniques. Citizens Broadband Radio Service Wireless Systems. Current trends, techniques, and general principles in enterprise technology. Desktop computer hardware and software. Firewall technologies - Cisco ASA, Palo Alto Networks, other next-generation firewalls. Information systems and network terminology and telecommunications policies, procedures, and vendors. Installation of data/voice communication networks, telephone systems, and related software and hardware. LAN/WAN network and security protocols - TCP/IP, Quality of Service (QoS), OSPF, BGP, IPsec, 802.1x, RADIUS, SNMP. Network Operating Systems - Cisco IOS, Cisco XR, Cisco NX-OS, PAN-OS. Proper English usage, grammar, punctuation, and vocabulary. Proper telephone etiquette and public relations skills. Software Defined Network technologies - Cisco SDA, VMware NSX, Meraki. State and Federal laws and regulations relating network and network security systems. Telecommunications network design. Wireless Systems - Cisco, Meraki, Aruba. Skill in: Analyzing data. Applying logical thinking to solve problems or accomplish tasks. Conducting detailed and thorough research. Effective oral communications, both on a one-on-one and a group basis. Making independent judgments and decisions based on standard policy or procedure. Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with minimum direction. Ability to: Provide exceptional customer service to those using the Information Technology Department. Model and practice the highest standards of ethical conduct. Apply specialized knowledge in LAN/WAN, telecommunications systems, data communications, servers, hardware, and software systems. Communicate effectively in English, orally and in writing. Coordinate and monitor networking activities with outside service providers/agencies. Determine network and network security systems, software programs, and materials to meet user and customer requests and project requirements. Establish and maintain effective work relationships with the public, co-workers, other departments, subordinates and supervisors and resolve interpersonal conflicts. Establish and maintain logs, records, lists, fact sheets, and files regarding specialized transactions, procedures, and policies. Foster a teamwork environment. Identify and isolate network or network-related systems problems through the performance of diagnostics and determine appropriate action for resolution. Operate a variety of computer peripheral equipment including desktop and laptop computers as well as associated software. Perform numerical calculations accurately. Plan, organize, and prioritize assigned tasks and functions efficiently in stressful situations. Train users and customers in the proper and secure implementation of network equipment and infrastructure. Work various shifts with minimal supervision to meet user and customer needs. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Work the necessary hours and times to accomplish goals, objectives, and required tasks. Experience Three years of increasingly responsible experience in network analysis and administration including the design, implementation and maintenance of LAN/WAN technologies and telecommunications system operations. Education A Bachelor’s Degree in Information Systems, Computer Science or a related field is highly desirable. License(s)/Certification(s) Valid California Class C driver's license. Valid certification with two (2) of the following is required: Cisco CCNA, CompTIA Network+, and/or CompTIA Security+. Promotional Eligibility Any City of Glendale employee who meets the minimum qualifications for this position, has completed probation or six months of City employment and is occupying a permanent full-time classification on file in the Human Resources Office. Hourly City employees may be considered, provided that they furnish proof of continuous employment immediately preceding the final filing date, which would equal a minimum of six months of full-time service or 1040 part-time hours. (Civil Service Rule VIII 4-E). Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate's ability to be successful in this position. Exam will be relevant to the duties of this position. Due to the large amount of applications received, only the top scoring candidates who achieve a minimum passing score of 70.00% on the written exam will be invited to the further stages of the examination process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position. Due to the large number of applications anticipated, the City of Glendale cannot guarantee that all applicants will be invited to an oral interview. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 9/29/2023 11:59 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . Applications will be reviewed on a bi-weekly basis. Interested applicants are encouraged to apply immediately. POSITION INFORMATION This classification is scheduled to receive a general wage increases of 4% in July 2024. Placer County’s Department of Information Technology (Telecommunications / Network Infrastructure Program) is responsible for designing, implementing, operating, and maintaining the Placer County local and wide area networks and is seeking an experienced network systems professional to jointhe team. This position interacts with customers and project teams to assist with network infrastructure designs, expansions, configurations, and maintenance. The incumbent will work closely withthe County's service providers, partners, and hardware vendors. The network infrastructure consists of products from Cisco Systems and HP/Aruba dispersed over 40 locations/campuses throughout the County. Ideal candidates should have in-depth knowledge of network technologies, hardware, and software, as well as a thorough understanding ofnetworking concepts and systems, such as routing and switching, WAN/LAN, Cisco, and HP/Aruba network devices, VoIP, IP Video systems, hosted (Cloud) networking infrastructure, WLANs/Wi-Fi, cabling infrastructure, andCarrier Transmission Systems. Additionally, the ideal candidate should be experienced and skilled in vendor/partner management, project management, customer service, business/cost analysis, troubleshooting, and problem solving. While this position is stationedin Auburn, some travel to other work locations throughout Placer County, including the Tahoe and Roseville areas, is required. Possession of industry certifications from Cisco Systems andHP/Aruba are desirable but not required. Placer County has an established telecommuting policy. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Professional benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; network infrastructure; and database management; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of managing large, complex projects and leading project teams and/or providing expertise and guidance in complex information systems analysis and solutions, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation; and performs other related duties as assigned. May provide functional, technical, or direct supervision over subordinate technical and/or professional staff. DISTINGUISHING CHARACTERISTICS This is the lead/advanced journey-level class in the Information Technology Analyst job family. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management. The Information Technology Analyst Senior is distinguished from the Information Technology Supervisor in that the former may be responsible for providing direct supervision where the emphasis is on the application of technical expertise, with supervisory responsibilities incidental to the technical expertise while the latter's primary responsibility is for performing full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under general direction from an assigned supervisor or manager, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. May exercise technical, functional, and/or direct supervision over professional and technical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise. Analyzes and evaluates computer network design (including the County's overall network), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to personnel of customer departments; analyzes questions and recommends appropriate corrective action as necessary. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, telecommunications systems, and/or audio/video systems. Directs the work of peers and/or subordinate professional information technology staffed on assigned projects. Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned. Provides budget recommendations and assists in budget preparation and administration; prepares cost estimates for budget; monitors and controls expenditures. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Depending on area of assignment: Coordinates the activities of County technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components. Oversees the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Defines and maintains County/Department network and data security standards. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and policies. Acts as the project lead over moderate/large business analysis projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: Determining and developing cost benefit analyses for project justifications; developing projected budgets and resourcesneeded to conduct the work; evaluating risk concerns and options; providing technical input into the development ofspecifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providingrecommendations on vendor selection; Monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with Countyprocedures or protocols, budgetary constraints and staff/resource utilization; Serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval toproceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordancewith client requirements; Assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as otherresources, on assigned projects to ensure compliance with schedule, budget and project specifications; Coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; and Designing and directing project testing and quality assurance processes for assigned projects; Provides recommendations for developing and/or improving hardware, software, and/or web-based applications across multiple County departments in order to accomplish business goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years journey level professional information technology experience comparable to an Information Technology Analyst II with Placer County. Training: Equivalent to completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license- as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of effective team building, team leadership and conflict resolution. Advanced principles and practices of project management and work flow analysis. Advanced principles and practices of systems and procedures analysis and design. Complex software tools, test equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Computer hardware and software systems being used by the hiring department. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems. Analyze, diagnose and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems. Lead, train, assign, schedule and review the work of technical and/or professional information technology staff. Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or county goals. Produce detailed design and work specifications for Requests for Proposals (RFPs), Requests for Quotes (RFQs) and Statement of Work (SOW) documents. Research and gather complex information from a variety of county, vendor and industry sources. Prepare and present highly technical documents such as network and system diagrams and circuit schematics, radio frequency propagation and network coverage maps and other technical documents. Provide expertise and effectively advise professional technical staff on complex technical matters. Develop training materials; train team members in the use of complex technical equipment and software. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting-frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity -frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, depending on area of assignment: Knowledge of: Principles and practices of IP Network, Telephony and Audio Video system design techniques. Techniques and practices used in managing, designing, implementing, maintaining and operating IP Network and telephony systems including WAN/LAN, VoIP, AudioNideo systems, and associated network equipment. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TOM, TFTP, FTP, SSH, SSL, etc.). Principles and practices of business operations analysis. Principles and practices of complex database design and administration. Enterprise Level Information Technology Infrastructures. Ability to: Conduct business analysis and recommend technology solutions or business strategies that meet county, state and federal requirements. Create, present and explain complex diagrams to illustrate technology solutions. Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the assigned department. Perform advanced network administration duties, including security administration. Analyze, develop, and maintain complex network-related systems, equipment and software similar to that being used by the hiring department. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting - frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Open Until Filled
Aug 11, 2023
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . Applications will be reviewed on a bi-weekly basis. Interested applicants are encouraged to apply immediately. POSITION INFORMATION This classification is scheduled to receive a general wage increases of 4% in July 2024. Placer County’s Department of Information Technology (Telecommunications / Network Infrastructure Program) is responsible for designing, implementing, operating, and maintaining the Placer County local and wide area networks and is seeking an experienced network systems professional to jointhe team. This position interacts with customers and project teams to assist with network infrastructure designs, expansions, configurations, and maintenance. The incumbent will work closely withthe County's service providers, partners, and hardware vendors. The network infrastructure consists of products from Cisco Systems and HP/Aruba dispersed over 40 locations/campuses throughout the County. Ideal candidates should have in-depth knowledge of network technologies, hardware, and software, as well as a thorough understanding ofnetworking concepts and systems, such as routing and switching, WAN/LAN, Cisco, and HP/Aruba network devices, VoIP, IP Video systems, hosted (Cloud) networking infrastructure, WLANs/Wi-Fi, cabling infrastructure, andCarrier Transmission Systems. Additionally, the ideal candidate should be experienced and skilled in vendor/partner management, project management, customer service, business/cost analysis, troubleshooting, and problem solving. While this position is stationedin Auburn, some travel to other work locations throughout Placer County, including the Tahoe and Roseville areas, is required. Possession of industry certifications from Cisco Systems andHP/Aruba are desirable but not required. Placer County has an established telecommuting policy. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Professional benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; network infrastructure; and database management; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of managing large, complex projects and leading project teams and/or providing expertise and guidance in complex information systems analysis and solutions, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation; and performs other related duties as assigned. May provide functional, technical, or direct supervision over subordinate technical and/or professional staff. DISTINGUISHING CHARACTERISTICS This is the lead/advanced journey-level class in the Information Technology Analyst job family. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management. The Information Technology Analyst Senior is distinguished from the Information Technology Supervisor in that the former may be responsible for providing direct supervision where the emphasis is on the application of technical expertise, with supervisory responsibilities incidental to the technical expertise while the latter's primary responsibility is for performing full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under general direction from an assigned supervisor or manager, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. May exercise technical, functional, and/or direct supervision over professional and technical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise. Analyzes and evaluates computer network design (including the County's overall network), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to personnel of customer departments; analyzes questions and recommends appropriate corrective action as necessary. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, telecommunications systems, and/or audio/video systems. Directs the work of peers and/or subordinate professional information technology staffed on assigned projects. Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned. Provides budget recommendations and assists in budget preparation and administration; prepares cost estimates for budget; monitors and controls expenditures. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Depending on area of assignment: Coordinates the activities of County technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components. Oversees the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Defines and maintains County/Department network and data security standards. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and policies. Acts as the project lead over moderate/large business analysis projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: Determining and developing cost benefit analyses for project justifications; developing projected budgets and resourcesneeded to conduct the work; evaluating risk concerns and options; providing technical input into the development ofspecifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providingrecommendations on vendor selection; Monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with Countyprocedures or protocols, budgetary constraints and staff/resource utilization; Serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval toproceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordancewith client requirements; Assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as otherresources, on assigned projects to ensure compliance with schedule, budget and project specifications; Coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; and Designing and directing project testing and quality assurance processes for assigned projects; Provides recommendations for developing and/or improving hardware, software, and/or web-based applications across multiple County departments in order to accomplish business goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years journey level professional information technology experience comparable to an Information Technology Analyst II with Placer County. Training: Equivalent to completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license- as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of effective team building, team leadership and conflict resolution. Advanced principles and practices of project management and work flow analysis. Advanced principles and practices of systems and procedures analysis and design. Complex software tools, test equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Computer hardware and software systems being used by the hiring department. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems. Analyze, diagnose and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems. Lead, train, assign, schedule and review the work of technical and/or professional information technology staff. Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or county goals. Produce detailed design and work specifications for Requests for Proposals (RFPs), Requests for Quotes (RFQs) and Statement of Work (SOW) documents. Research and gather complex information from a variety of county, vendor and industry sources. Prepare and present highly technical documents such as network and system diagrams and circuit schematics, radio frequency propagation and network coverage maps and other technical documents. Provide expertise and effectively advise professional technical staff on complex technical matters. Develop training materials; train team members in the use of complex technical equipment and software. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting-frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity -frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, depending on area of assignment: Knowledge of: Principles and practices of IP Network, Telephony and Audio Video system design techniques. Techniques and practices used in managing, designing, implementing, maintaining and operating IP Network and telephony systems including WAN/LAN, VoIP, AudioNideo systems, and associated network equipment. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TOM, TFTP, FTP, SSH, SSL, etc.). Principles and practices of business operations analysis. Principles and practices of complex database design and administration. Enterprise Level Information Technology Infrastructures. Ability to: Conduct business analysis and recommend technology solutions or business strategies that meet county, state and federal requirements. Create, present and explain complex diagrams to illustrate technology solutions. Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the assigned department. Perform advanced network administration duties, including security administration. Analyze, develop, and maintain complex network-related systems, equipment and software similar to that being used by the hiring department. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting - frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Open Until Filled
YORK COUNTY, SC
York, South Carolina, United States
ABOUT US York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success. Mission Statement - York County provides quality public services in an open, efficient, and responsive manner. Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed. ABOUT OUR OPPORTUNITY We invite you to apply to join our team as a full-time (40 hours per week), exempt IT Security Network Analyst with the IT Department. This position will be responsible for the daily operations of the in-place security solutions including identifying, investigating and resolving security breaches. Assist in the implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines and procedures as well as conducting vulnerability audits and assessments. Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (40 hours per week); on-call and rotating weekends are required depending on the operational needs of the County/Department. Benefits: Participation in the SC Retirement System, comprehensive medical benefits including dental and vision plans. Vacation and sick leave; longevity pay; and 11 paid holidays plus 3 additional optional days/floating holidays. Essential Duties and Responsibilities: Monitors server logs, firewall logs, intrusion detection logs, and network traffic for unusual or suspicious activity. Interprets activity and make recommendations for resolution. Deploys, manages and maintains all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software. Assists the Network Engineer in network related duties including the installation and maintenance of core and secondary network switches at the direction of the Network Engineer. Designs, implements, and reports on security system and end user activity audits. Participates in the planning and design of enterprise security architecture, under the direction of the CISO, where appropriate. Participates in the design and execution of vulnerability assessments, penetration tests and security audits. Provides on-call support for end users for all in-place security solutions and operates a County vehicle in order to drive to County offices to install hardware. Administers and maintains end user accounts, permissions, and access rights. Manages and ensures the security of databases and data transferred both internally and externally. Maintains up-to-date detailed knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors. Performs related work as assigned. ABOUT YOU ABOUT YOU - Experience and Education: Associate’s Degree in Computer Science, Information Technology or related discipline. Two (2) years of computer network, security or related experience or an equivalent combination of education, training and experience. Certifications and Licenses: Valid driver’s license required. Network Plus certification or Professional certifications like GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Incident Handler (GCIH) or GIAC Certified Forensic Examiner/ GIAC Certified Forensic Analyst (GCFE/GCFA) preferred. CCNA or other network administration related certifications preferred. Applicants with equivalent experience and/or education may be considered. PHYSICAL REQUIREMENTS Physical Demands / Work Environment Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Disclaimer AMERICANS WITH DISABILITIES ACT COMPLIANCE York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. STANDARD CLAUSES May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Closing Date/Time: 2023-09-15
Aug 08, 2023
Full Time
ABOUT US York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success. Mission Statement - York County provides quality public services in an open, efficient, and responsive manner. Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed. ABOUT OUR OPPORTUNITY We invite you to apply to join our team as a full-time (40 hours per week), exempt IT Security Network Analyst with the IT Department. This position will be responsible for the daily operations of the in-place security solutions including identifying, investigating and resolving security breaches. Assist in the implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines and procedures as well as conducting vulnerability audits and assessments. Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (40 hours per week); on-call and rotating weekends are required depending on the operational needs of the County/Department. Benefits: Participation in the SC Retirement System, comprehensive medical benefits including dental and vision plans. Vacation and sick leave; longevity pay; and 11 paid holidays plus 3 additional optional days/floating holidays. Essential Duties and Responsibilities: Monitors server logs, firewall logs, intrusion detection logs, and network traffic for unusual or suspicious activity. Interprets activity and make recommendations for resolution. Deploys, manages and maintains all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software. Assists the Network Engineer in network related duties including the installation and maintenance of core and secondary network switches at the direction of the Network Engineer. Designs, implements, and reports on security system and end user activity audits. Participates in the planning and design of enterprise security architecture, under the direction of the CISO, where appropriate. Participates in the design and execution of vulnerability assessments, penetration tests and security audits. Provides on-call support for end users for all in-place security solutions and operates a County vehicle in order to drive to County offices to install hardware. Administers and maintains end user accounts, permissions, and access rights. Manages and ensures the security of databases and data transferred both internally and externally. Maintains up-to-date detailed knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors. Performs related work as assigned. ABOUT YOU ABOUT YOU - Experience and Education: Associate’s Degree in Computer Science, Information Technology or related discipline. Two (2) years of computer network, security or related experience or an equivalent combination of education, training and experience. Certifications and Licenses: Valid driver’s license required. Network Plus certification or Professional certifications like GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Incident Handler (GCIH) or GIAC Certified Forensic Examiner/ GIAC Certified Forensic Analyst (GCFE/GCFA) preferred. CCNA or other network administration related certifications preferred. Applicants with equivalent experience and/or education may be considered. PHYSICAL REQUIREMENTS Physical Demands / Work Environment Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Disclaimer AMERICANS WITH DISABILITIES ACT COMPLIANCE York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. STANDARD CLAUSES May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Closing Date/Time: 2023-09-15
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Department Office of the CIO, Desktop and Network Services Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate Non-Represented Pay Band 7 Annual Salary: $113,621.00 (Minimum) - $172,136.00 (Maximum) The negotiable starting salary offer will be between $113,621.00/annually - $164,346.25/annually, commensurate with education and experience. Posted Date July 24, 2023 Closing Date Open Until Filled The first batch application review will begin on August 24, 2023. Please note that this job announcement may be canceled at any time. Reports To Manager of Cyber Security Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment This announcement will recruit one (1) Cyber Security Engineer position within the BART Office of the Chief Information Officer (OCIO). The BART Cybersecurity Division, within the OCIO, offers an exciting and challenging role administering some of the latest network security tools in a highly virtualized environment. As a Regional Government office, BART is responsible for networks in 5 Bay Area Counties and the safety of our weekday riders. BART’s Cybersecurity Division has a wide variety of security responsibilities that include Business Networks, SCADA Networks, Police Networks, and Anti-Terrorism security measures. BART is looking for highly motivated, intelligent specialists that are excited to contribute, learn and grow in our organization. In the Cybersecurity Division, you’ll get hands on experience with the latest in Security Orchestration and Automation Response (SOAR), Virtualization, next generation switching and routing, Web Application firewall management, DNS Security and Network Access Control, Vulnerability Scanning, Data Loss Prevention, End Point Security, and much more. BART is looking for a highly experienced network security professional that wants to focus their career on working with cutting edge network security tools. An ideal candidate is a former or current enterprise network engineer with a deep understanding of routing, switching and next generation firewalls. The Cybersecurity Division offers a collaborative environment with a major emphasis on ensuring that our Cybersecurity Engineers get the training, support, and certifications they need to better combat the evolving threat landscape. Essential Job Functions Under general supervision develops and implements the network design of a complex unified cyber security infrastructure. Monitors and Tunes the District’s Unified Cyber network infrastructure. Provides highly technical security expertise and support related to alarms and monitoring devices that participate in District Security Objectives (DSO’s); Oversees and resolves business and network support issues related to RAILS. Manages the various network security projects including performing impact diagnostics on existing technology projects. Evaluates business and technical security requirements; driving the selection, prototyping and implementation of applications and technical solutions; and effectively communicating inherent security risks to non-technical users and administrators. Participates as a member of the Computer Security Incident Response Team. . Coordinates and implements enterprise network design and remediation solutions based on gathered statistics. Collects automated progress metrics for all technology projects. Coordinates with law enforcement, as necessary, to maintain District security. Responsible for analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. Performs other duties as assigned within the scope of the qualifications. Minimum Qualifications Education: A Bachelor’s Degree in Computer Science, Information Security or related field. Experience: Three (3) years of (full-time equivalent) verifiable professional experience in an Information Security Operations and/or design role, which must have included Cyber Intelligence, Cyber Defense, Digital Surveillance, or related experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree and information security related certification (s) and detailed hands-on network experience developing enterprise cyber security programs is highly preferred. Other Requirements: Professional Certification such as CISSP, CISM, GSEC, GIAC, CEH, CPT are strongly preferred. Knoweldge of: Network security management, design, and deployment. Datacenter operations in Co-Located datacenters and on-premises datacenters. Transportation and Rail-specific security concerns. (SCADA, CBTC). Next Generation Firewalls (NGFW), Software Defined Wide-Area Networking (SDWaN),Advanced Threat Protection and Sandboxing solutions. Detection/Prevention Systems: Anomaly-based, signature-based, and host-based. Cybersecurity Standards, Practices & Solutions. Related federal, state, and local laws, codes and regulations. Information security tools such as Nessus, Kismet, Airsnort, NMAP, Ethereal, WebInspect, Nikto or similar. Enterprise Information Systems and Information Security which address system development and maintenance procedures, system software and hardware controls, security and access controls, computer operations, environmental protection and detection, and backup and recovery procedures. Enterprise system architecture and security controls, such as firewall and border router configurations, operating systems configurations, wireless architectures, databases, specialized appliances and information security policies and procedures. Relational Database Administration (DBA) in Oracle, SQL, or similar data systems. Technical knowledge of Unix, Linux and Windows operating systems. Technical knowledge of IDS/IPS, vulnerability assessment tools, remote access methodologies, log management tools, firewalls, cryptography and digital certificates. Surveillance, Access Control and related Alarm Systems. Methods and techniques of networking protocols and remote access. Cyber security issues and impact, and can readily identify potential threats. Unix shell prowess, scripting languages, regular expressions. Programming languages such as Java, C, C++, C#, and .NET. Industry Standards, eg, ISO 17799/27001, NIST Publications and other Industry Related Security Standards. Skill in: Performing manual techniques to exploit vulnerabilities in the OWASP top 10 including but not limited to cross-site Scripting, SQL injections, session hi-jacking and buffer overflows to obtain controlled access to target systems. Performing network traffic forensic analysis, utilizing packet capturing software, to isolate malicious network behavior, inappropriate network use or identification of insecure network protocols. TCP/IP and application layer troubleshooting. Managing interfaces between disparate alarm systems. Analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. Preparing clear and concise reports and documentation. Executing troubleshooting tasks. Application source code security review. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Creating training materials. Training employees to maintain situational awareness. Coordinating with District management, local and federal law enforcement. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov, between the hours of 8:15am - 5:00pm, Monday- Friday. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov. Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Working Conditions: Environmental: Office environment; exposure to computer screens. Physical Conditions: May require maintaining physical condition necessary for sitting for prolonged periods of time.
Aug 29, 2023
Full Time
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Department Office of the CIO, Desktop and Network Services Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate Non-Represented Pay Band 7 Annual Salary: $113,621.00 (Minimum) - $172,136.00 (Maximum) The negotiable starting salary offer will be between $113,621.00/annually - $164,346.25/annually, commensurate with education and experience. Posted Date July 24, 2023 Closing Date Open Until Filled The first batch application review will begin on August 24, 2023. Please note that this job announcement may be canceled at any time. Reports To Manager of Cyber Security Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment This announcement will recruit one (1) Cyber Security Engineer position within the BART Office of the Chief Information Officer (OCIO). The BART Cybersecurity Division, within the OCIO, offers an exciting and challenging role administering some of the latest network security tools in a highly virtualized environment. As a Regional Government office, BART is responsible for networks in 5 Bay Area Counties and the safety of our weekday riders. BART’s Cybersecurity Division has a wide variety of security responsibilities that include Business Networks, SCADA Networks, Police Networks, and Anti-Terrorism security measures. BART is looking for highly motivated, intelligent specialists that are excited to contribute, learn and grow in our organization. In the Cybersecurity Division, you’ll get hands on experience with the latest in Security Orchestration and Automation Response (SOAR), Virtualization, next generation switching and routing, Web Application firewall management, DNS Security and Network Access Control, Vulnerability Scanning, Data Loss Prevention, End Point Security, and much more. BART is looking for a highly experienced network security professional that wants to focus their career on working with cutting edge network security tools. An ideal candidate is a former or current enterprise network engineer with a deep understanding of routing, switching and next generation firewalls. The Cybersecurity Division offers a collaborative environment with a major emphasis on ensuring that our Cybersecurity Engineers get the training, support, and certifications they need to better combat the evolving threat landscape. Essential Job Functions Under general supervision develops and implements the network design of a complex unified cyber security infrastructure. Monitors and Tunes the District’s Unified Cyber network infrastructure. Provides highly technical security expertise and support related to alarms and monitoring devices that participate in District Security Objectives (DSO’s); Oversees and resolves business and network support issues related to RAILS. Manages the various network security projects including performing impact diagnostics on existing technology projects. Evaluates business and technical security requirements; driving the selection, prototyping and implementation of applications and technical solutions; and effectively communicating inherent security risks to non-technical users and administrators. Participates as a member of the Computer Security Incident Response Team. . Coordinates and implements enterprise network design and remediation solutions based on gathered statistics. Collects automated progress metrics for all technology projects. Coordinates with law enforcement, as necessary, to maintain District security. Responsible for analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. Performs other duties as assigned within the scope of the qualifications. Minimum Qualifications Education: A Bachelor’s Degree in Computer Science, Information Security or related field. Experience: Three (3) years of (full-time equivalent) verifiable professional experience in an Information Security Operations and/or design role, which must have included Cyber Intelligence, Cyber Defense, Digital Surveillance, or related experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree and information security related certification (s) and detailed hands-on network experience developing enterprise cyber security programs is highly preferred. Other Requirements: Professional Certification such as CISSP, CISM, GSEC, GIAC, CEH, CPT are strongly preferred. Knoweldge of: Network security management, design, and deployment. Datacenter operations in Co-Located datacenters and on-premises datacenters. Transportation and Rail-specific security concerns. (SCADA, CBTC). Next Generation Firewalls (NGFW), Software Defined Wide-Area Networking (SDWaN),Advanced Threat Protection and Sandboxing solutions. Detection/Prevention Systems: Anomaly-based, signature-based, and host-based. Cybersecurity Standards, Practices & Solutions. Related federal, state, and local laws, codes and regulations. Information security tools such as Nessus, Kismet, Airsnort, NMAP, Ethereal, WebInspect, Nikto or similar. Enterprise Information Systems and Information Security which address system development and maintenance procedures, system software and hardware controls, security and access controls, computer operations, environmental protection and detection, and backup and recovery procedures. Enterprise system architecture and security controls, such as firewall and border router configurations, operating systems configurations, wireless architectures, databases, specialized appliances and information security policies and procedures. Relational Database Administration (DBA) in Oracle, SQL, or similar data systems. Technical knowledge of Unix, Linux and Windows operating systems. Technical knowledge of IDS/IPS, vulnerability assessment tools, remote access methodologies, log management tools, firewalls, cryptography and digital certificates. Surveillance, Access Control and related Alarm Systems. Methods and techniques of networking protocols and remote access. Cyber security issues and impact, and can readily identify potential threats. Unix shell prowess, scripting languages, regular expressions. Programming languages such as Java, C, C++, C#, and .NET. Industry Standards, eg, ISO 17799/27001, NIST Publications and other Industry Related Security Standards. Skill in: Performing manual techniques to exploit vulnerabilities in the OWASP top 10 including but not limited to cross-site Scripting, SQL injections, session hi-jacking and buffer overflows to obtain controlled access to target systems. Performing network traffic forensic analysis, utilizing packet capturing software, to isolate malicious network behavior, inappropriate network use or identification of insecure network protocols. TCP/IP and application layer troubleshooting. Managing interfaces between disparate alarm systems. Analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. Preparing clear and concise reports and documentation. Executing troubleshooting tasks. Application source code security review. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Creating training materials. Training employees to maintain situational awareness. Coordinating with District management, local and federal law enforcement. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov, between the hours of 8:15am - 5:00pm, Monday- Friday. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov. Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Working Conditions: Environmental: Office environment; exposure to computer screens. Physical Conditions: May require maintaining physical condition necessary for sitting for prolonged periods of time.
SUMMARY PURPOSE OF POSITION The Railroad Systems Engineer will be responsible for working closely with consultants and other staff in the delivery of Signal System Rehabilitation projects in Metrolink’s Project Delivery group. The Senior Railroad Systems Engineer will coordinate project design and development, perform design reviews, oversee construction administration and management activities, and provide quality assurance monitoring on railway signals, systems, and related projects constructed under contract with various Metrolink Contractors. The Senior Railroad Systems Engineer will be the Project Manager in-charge of delivering Metrolink’s portfolio of Signal rehabilitation projects including both wayside signals, and grade crossing signal systems and will work with Metrolink’s Maintenance department to coordinate aspects of the projects that impact maintenance and operations. TO APPLY: This is a continuous recruitment with the first review of applications beginning October 3, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the senior level of the Railroad Systems Engineer series. At this level, work may be performed under limited supervision or under limited direction. Incumbent possesses considerable latitude to accomplish tasks, which may include lead worker or supervisor duties. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles No formal supervisory responsibilities; may lead the work of lower-level staff ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. The primary responsibility for this role will be providing Project Management duties for Metrolink’s growing list of Signal Rehabilitation projects; Provide oversight, coordination, and management of construction activities for signal rehabilitation projects; including tracking lead times for materials and coordinating with signal maintenance personnel; Drive project schedules, and provide communication to Program Management Office on status updates, cash flows, and accomplishments on a monthly basis; Ensure projects are being built per SCRRA standards; Monitor condition assessments with Agencies maintenance Contractor and program annual rehabilitation funds based on the condition of the signal infrastructure; Coordinate inspectors, RWIC’s and other support staff; Provide reviews of projects in design, and for Contractor’s Site-Specific Work Plans; Develop scopes of work for signal rehabilitation projects during the project development phases, work with consultant team to coordinate field walks and coordination of rehabilitation needs of signal assets systemwide; Support the delivery of railroad related projects involving primarily signals, but may also include coordination with track, bridges, buildings, drainage and retaining structures, grading, and other right-of-way facilities. Calculate construction and maintenance work quantities (perform quantity take-off) from plans and specifications, field survey data, or direct field measurements. Prepare estimates of the probable cost of construction and maintenance activities using data from estimating tables, previous bids, production reports, or analysis of crew and equipment. Monitor expenditures during design and construction and prepare reports of cost to date for on-going work, projected cost at completion, and anticipated outlays over life of project. Observe construction and maintenance activities, perform time and method studies, and make recommendations for process improvement. Prepare or check pay estimates for work performed on various contracts using measured work quantities or similar methods. Track funds received for projects from grants, deposits, or other revenue, and prepare reports of cost versus revenue, and assist accounting personnel with timely billing on projects. Review submittals from contractors for conformance with the requirements of the contract, respond to requests for information, and maintain logs, submittals, requests for information, correspondence, and other contract related documents. Develop work plans for construction and maintenance activities using inspection and other measurement and condition data, and prepare schedules for design, construction, and maintenance project using critical path scheduling techniques (CPM). Calculate project material requirements, prepare bid packages from standard plans and specifications, prepare purchasing requisitions, track material procurements, and record material installation locations. Maintain a culture of safety by participating in activities of safety committees, reviewing work plans for compliance with safe operating practices, making observations of work activities, and testing contractor employees for compliance with railroad rules. Prepare plans and specifications for contract task orders and small contract packages using SCRRA standard plans and specifications and other industry standards. Prepare or review designs of temporary structures for construction. Prepare or review work plans prepared by others for construction work involving railroad track and related facilities. Coordinate work of consultants and internal agency departments to maintain project scope, schedule, and budgets. Prepare correspondence to contractors, consultants, agencies, and other railroads to address engineering and construction topics. It is anticipated that this position will require 75% office work and 25% field work, and that work on nights and weekends will be required. Perform other duties as required. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s degree in Engineering (Civil, Mechanical, Electrical preferred), or a related field, four (4) additional years of applicable experience to the below requirements are required without an Engineering degree. A minimum of seven (7) years of work experience in railroad operations. Prior work experience with Microsoft Project, Oracle Primavera or other critical path method-based project control software A combination of training, with a minimum of an Associate Degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver’s License with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years. Knowledge, Skills, and Abilities Knowledge of : Common forms and terms for construction contracts such as unit price, lump-sum, and design-build Principles, methods, or tools for developing, scheduling, coordinating, and tracking projects and resources, including monitoring and inspecting work, and contractor performance Methods and equipment used in performing engineering surveys and be able to perform engineering Skilled in : Use of Microsoft Office CAD software Primavera P6 Verbal and written communication Time management and organization Ability to : Learn Primavera P6 Multitask and manage multiple projects Work on and around railroad right-of-way and construction sites Work irregular hours, nights, and weekends when necessary PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery Transport equipment or boxes up to 25lbs Exchange ideas by means of communication Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks Hear and perceive the nature of sounds when working on or near railroad tracks Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Sep 20, 2023
Full Time
SUMMARY PURPOSE OF POSITION The Railroad Systems Engineer will be responsible for working closely with consultants and other staff in the delivery of Signal System Rehabilitation projects in Metrolink’s Project Delivery group. The Senior Railroad Systems Engineer will coordinate project design and development, perform design reviews, oversee construction administration and management activities, and provide quality assurance monitoring on railway signals, systems, and related projects constructed under contract with various Metrolink Contractors. The Senior Railroad Systems Engineer will be the Project Manager in-charge of delivering Metrolink’s portfolio of Signal rehabilitation projects including both wayside signals, and grade crossing signal systems and will work with Metrolink’s Maintenance department to coordinate aspects of the projects that impact maintenance and operations. TO APPLY: This is a continuous recruitment with the first review of applications beginning October 3, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the senior level of the Railroad Systems Engineer series. At this level, work may be performed under limited supervision or under limited direction. Incumbent possesses considerable latitude to accomplish tasks, which may include lead worker or supervisor duties. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles No formal supervisory responsibilities; may lead the work of lower-level staff ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. The primary responsibility for this role will be providing Project Management duties for Metrolink’s growing list of Signal Rehabilitation projects; Provide oversight, coordination, and management of construction activities for signal rehabilitation projects; including tracking lead times for materials and coordinating with signal maintenance personnel; Drive project schedules, and provide communication to Program Management Office on status updates, cash flows, and accomplishments on a monthly basis; Ensure projects are being built per SCRRA standards; Monitor condition assessments with Agencies maintenance Contractor and program annual rehabilitation funds based on the condition of the signal infrastructure; Coordinate inspectors, RWIC’s and other support staff; Provide reviews of projects in design, and for Contractor’s Site-Specific Work Plans; Develop scopes of work for signal rehabilitation projects during the project development phases, work with consultant team to coordinate field walks and coordination of rehabilitation needs of signal assets systemwide; Support the delivery of railroad related projects involving primarily signals, but may also include coordination with track, bridges, buildings, drainage and retaining structures, grading, and other right-of-way facilities. Calculate construction and maintenance work quantities (perform quantity take-off) from plans and specifications, field survey data, or direct field measurements. Prepare estimates of the probable cost of construction and maintenance activities using data from estimating tables, previous bids, production reports, or analysis of crew and equipment. Monitor expenditures during design and construction and prepare reports of cost to date for on-going work, projected cost at completion, and anticipated outlays over life of project. Observe construction and maintenance activities, perform time and method studies, and make recommendations for process improvement. Prepare or check pay estimates for work performed on various contracts using measured work quantities or similar methods. Track funds received for projects from grants, deposits, or other revenue, and prepare reports of cost versus revenue, and assist accounting personnel with timely billing on projects. Review submittals from contractors for conformance with the requirements of the contract, respond to requests for information, and maintain logs, submittals, requests for information, correspondence, and other contract related documents. Develop work plans for construction and maintenance activities using inspection and other measurement and condition data, and prepare schedules for design, construction, and maintenance project using critical path scheduling techniques (CPM). Calculate project material requirements, prepare bid packages from standard plans and specifications, prepare purchasing requisitions, track material procurements, and record material installation locations. Maintain a culture of safety by participating in activities of safety committees, reviewing work plans for compliance with safe operating practices, making observations of work activities, and testing contractor employees for compliance with railroad rules. Prepare plans and specifications for contract task orders and small contract packages using SCRRA standard plans and specifications and other industry standards. Prepare or review designs of temporary structures for construction. Prepare or review work plans prepared by others for construction work involving railroad track and related facilities. Coordinate work of consultants and internal agency departments to maintain project scope, schedule, and budgets. Prepare correspondence to contractors, consultants, agencies, and other railroads to address engineering and construction topics. It is anticipated that this position will require 75% office work and 25% field work, and that work on nights and weekends will be required. Perform other duties as required. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s degree in Engineering (Civil, Mechanical, Electrical preferred), or a related field, four (4) additional years of applicable experience to the below requirements are required without an Engineering degree. A minimum of seven (7) years of work experience in railroad operations. Prior work experience with Microsoft Project, Oracle Primavera or other critical path method-based project control software A combination of training, with a minimum of an Associate Degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver’s License with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years. Knowledge, Skills, and Abilities Knowledge of : Common forms and terms for construction contracts such as unit price, lump-sum, and design-build Principles, methods, or tools for developing, scheduling, coordinating, and tracking projects and resources, including monitoring and inspecting work, and contractor performance Methods and equipment used in performing engineering surveys and be able to perform engineering Skilled in : Use of Microsoft Office CAD software Primavera P6 Verbal and written communication Time management and organization Ability to : Learn Primavera P6 Multitask and manage multiple projects Work on and around railroad right-of-way and construction sites Work irregular hours, nights, and weekends when necessary PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery Transport equipment or boxes up to 25lbs Exchange ideas by means of communication Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks Hear and perceive the nature of sounds when working on or near railroad tracks Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary We're seeking an exceptional individual to join our team and lead the charge in fortifying our information security. As an IT Security Engineer, you will be u nder the direction of the IT CIO, and serve as the leader in planning, developing and implementing the City’s information security strategy. The IT Security Engineer will work jointly with the CIO, systems and network administrators and managers of all divisions to ensure security controls are implemented, maintained and monitored to secure the confidentiality, integrity and availability of the City’s data and information systems. You will also serve as the lead in investigating and resolving security vulnerabilities and/or breaches and mitigating risk through the proactive use of advanced tools, diagnostics and training programs. Apply today with The City of Grand Prairie! Essential Job Functions Engineer, implement and monitor security measures for the protection of computer systems, networks and infrastructure to ensure appropriate confidentiality, integrity, availability and recoverability of City Grand Prairie’s information systems assets. Design, implement, and maintain secure systems and networks, including servers, firewalls, intrusion detection/prevention systems, and other security devices. Performs administration and maintenance of security tools which may include IDS/IPS, SIEM, Anti-malware, Firewalls, audit logs and more. Conduct security audits and assessments of our information systems to ensure compliance with applicable regulations, industry best practices, and organizational security policies including reporting the results to the team and leadership. Leads projects to establish and maintain compliance of cyber security regulatory standards or best practice frameworks including CIS, NIST, PCI, CJIS, and HIPPA. Performs vulnerability assessments, penetration testing, and risk assessments to identify and prioritize potential security risks and vulnerabilities. Pro-actively monitors and assesses security events through available system logs and security tools. Analyze and/or recommend security controls and procedures in business processes related to using information systems and assets and monitors for compliance. Provide technical expertise and guidance to IT and network engineering teams to ensure that security controls are effectively implemented and maintained. Identify gaps in design and operating effectiveness of controls, and identify opportunities for continuous improvement. Develops and administers cyber security awareness training programs for the City to educate employees and users about security best practices and procedures. Assists in the collection and correlation of data for regulatory or other cyber security related audits or open records requests. Creates and maintains documentation, plans, policies and SOP’s related to security controls. Stay updated on the latest security threats, technologies, and industry trends to provide recommendations for improving the City’s security posture. Other duties as assigned. Minimum Qualifications Education: Bachelor’s degree in Information Technology, Computer Science, Cyber Security or related field. Master’s degree preferred. Experience: Four (4) years of progressively responsible experience supporting enterprise security operations. Licenses: Valid Driver's License required. Certifications Required: CompTIA CASP+, CISM, CISSP or equivalent. CISSP is preferred or ability to pass within 6 months of employment. ITIL foundations or ability to pass within 6 months of employment. Background: Must pass a drug test and background check. CJIS background check and certification is required for this position. The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits Closing Date/Time: 10/19/2023 5:00 PM Central
Sep 20, 2023
Full Time
Job Summary We're seeking an exceptional individual to join our team and lead the charge in fortifying our information security. As an IT Security Engineer, you will be u nder the direction of the IT CIO, and serve as the leader in planning, developing and implementing the City’s information security strategy. The IT Security Engineer will work jointly with the CIO, systems and network administrators and managers of all divisions to ensure security controls are implemented, maintained and monitored to secure the confidentiality, integrity and availability of the City’s data and information systems. You will also serve as the lead in investigating and resolving security vulnerabilities and/or breaches and mitigating risk through the proactive use of advanced tools, diagnostics and training programs. Apply today with The City of Grand Prairie! Essential Job Functions Engineer, implement and monitor security measures for the protection of computer systems, networks and infrastructure to ensure appropriate confidentiality, integrity, availability and recoverability of City Grand Prairie’s information systems assets. Design, implement, and maintain secure systems and networks, including servers, firewalls, intrusion detection/prevention systems, and other security devices. Performs administration and maintenance of security tools which may include IDS/IPS, SIEM, Anti-malware, Firewalls, audit logs and more. Conduct security audits and assessments of our information systems to ensure compliance with applicable regulations, industry best practices, and organizational security policies including reporting the results to the team and leadership. Leads projects to establish and maintain compliance of cyber security regulatory standards or best practice frameworks including CIS, NIST, PCI, CJIS, and HIPPA. Performs vulnerability assessments, penetration testing, and risk assessments to identify and prioritize potential security risks and vulnerabilities. Pro-actively monitors and assesses security events through available system logs and security tools. Analyze and/or recommend security controls and procedures in business processes related to using information systems and assets and monitors for compliance. Provide technical expertise and guidance to IT and network engineering teams to ensure that security controls are effectively implemented and maintained. Identify gaps in design and operating effectiveness of controls, and identify opportunities for continuous improvement. Develops and administers cyber security awareness training programs for the City to educate employees and users about security best practices and procedures. Assists in the collection and correlation of data for regulatory or other cyber security related audits or open records requests. Creates and maintains documentation, plans, policies and SOP’s related to security controls. Stay updated on the latest security threats, technologies, and industry trends to provide recommendations for improving the City’s security posture. Other duties as assigned. Minimum Qualifications Education: Bachelor’s degree in Information Technology, Computer Science, Cyber Security or related field. Master’s degree preferred. Experience: Four (4) years of progressively responsible experience supporting enterprise security operations. Licenses: Valid Driver's License required. Certifications Required: CompTIA CASP+, CISM, CISSP or equivalent. CISSP is preferred or ability to pass within 6 months of employment. ITIL foundations or ability to pass within 6 months of employment. Background: Must pass a drug test and background check. CJIS background check and certification is required for this position. The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits Closing Date/Time: 10/19/2023 5:00 PM Central
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER W3529J When to Submit Your Application: The application filing period will begin September 12, 2023 at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill a Senior Telecommunications Systems Engineer position in the Communications Engineering Division. The Senior Telecommunications Systems Engineer position designs large and complex telecommunications systems, such as microwave, radio, telephone, voice, video, wireless, and security systems, and data communications. Positions allocable to this class report to a Supervising Telecommunications Systems Engineer and are responsible for the design and implementation of large-scale, complex telecommunications system. Positions in this class receive assignments in only general terms. Incumbents determine the design or study approach that they and, if necessary, other telecommunications systems engineers will employ, and assemble a complete design package. Assignments are reviewed to ensure the project design achieves user goals and conforms to departmental standards and other regulatory agencies rules and regulations. Incumbents must have a broad and thorough knowledge of telecommunications engineering principles, practices, and techniques and may require the necessary supervisory skills to function as a team leader in the accomplishment of assigned projects. Essential Job Functions What You Will Do: Serves as project engineer in the design and implementation of major telecommunications systems . Conducts engineering studies to determine if existing systems and equipment can be expanded or modified to meet present and future telecommunications needs of the County service or if a new telecommunications system is required to meet such needs. Prepares physical layout plans for telecommunications facilities to ensure accurate transmission and reception of data, and coordinates the installation of the required equipment. Performs engineering studies of telecommunications systems to ensure the efficient operation of such systems. Prepares technical specifications for telecommunications equipment, participates in the evaluation of vendors proposals, and directs the testing of such equipment prior to acceptance. Provides technical direction to other telecommunications systems engineers and technical personnel in the implementation of telecommunications projects. Requirements Requirements to Qualify: Graduation from an accredited college* with specialization in Electronic or Electrical Engineering, or in a related physical science -AND- four years engineering experience in the planning and design of telecommunications systems. One additional year of the required telecommunications engineering experience may be substituted for each year of college. License : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: 2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * Accredited institutions are those listed in the publications of regional, national, or international accrediting agencies which are accepted by the Department of Human Resources (OHR). Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc (AICE). In order to receive credit for the required coursework or certification, you must include a legible copy of the official transcripts or a legible copy of the official certificate at the time of filing or within 15 calendar days from the date of filing application (if applicable). Desirable Qualifications: Experience with large scale WiFi deployments, preferably Cisco Lightweight controllers Experience with Cisco Software Defined Wide Area Network (SDWAN) Cisco Certified Network Professional (CCNP) certification Additional Information Our Assessment Process: If you meet the requirements, we will invite you to a structured oral interview weighted at 100% covering technical knowledge and experience, project management skills, leadership skills, interpersonal skills, and oral communication skills. You must achieve a passing score of 70% or higher on the assessment in order to be added onto the register of eligible candidates. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application by 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W3529J Department Contact Name: Debra Tse Department Contact Phone: (323) 881-3671 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 457-5327 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Updated April 2023 Closing Date/Time:
Sep 12, 2023
Full Time
EXAM NUMBER W3529J When to Submit Your Application: The application filing period will begin September 12, 2023 at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill a Senior Telecommunications Systems Engineer position in the Communications Engineering Division. The Senior Telecommunications Systems Engineer position designs large and complex telecommunications systems, such as microwave, radio, telephone, voice, video, wireless, and security systems, and data communications. Positions allocable to this class report to a Supervising Telecommunications Systems Engineer and are responsible for the design and implementation of large-scale, complex telecommunications system. Positions in this class receive assignments in only general terms. Incumbents determine the design or study approach that they and, if necessary, other telecommunications systems engineers will employ, and assemble a complete design package. Assignments are reviewed to ensure the project design achieves user goals and conforms to departmental standards and other regulatory agencies rules and regulations. Incumbents must have a broad and thorough knowledge of telecommunications engineering principles, practices, and techniques and may require the necessary supervisory skills to function as a team leader in the accomplishment of assigned projects. Essential Job Functions What You Will Do: Serves as project engineer in the design and implementation of major telecommunications systems . Conducts engineering studies to determine if existing systems and equipment can be expanded or modified to meet present and future telecommunications needs of the County service or if a new telecommunications system is required to meet such needs. Prepares physical layout plans for telecommunications facilities to ensure accurate transmission and reception of data, and coordinates the installation of the required equipment. Performs engineering studies of telecommunications systems to ensure the efficient operation of such systems. Prepares technical specifications for telecommunications equipment, participates in the evaluation of vendors proposals, and directs the testing of such equipment prior to acceptance. Provides technical direction to other telecommunications systems engineers and technical personnel in the implementation of telecommunications projects. Requirements Requirements to Qualify: Graduation from an accredited college* with specialization in Electronic or Electrical Engineering, or in a related physical science -AND- four years engineering experience in the planning and design of telecommunications systems. One additional year of the required telecommunications engineering experience may be substituted for each year of college. License : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: 2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * Accredited institutions are those listed in the publications of regional, national, or international accrediting agencies which are accepted by the Department of Human Resources (OHR). Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc (AICE). In order to receive credit for the required coursework or certification, you must include a legible copy of the official transcripts or a legible copy of the official certificate at the time of filing or within 15 calendar days from the date of filing application (if applicable). Desirable Qualifications: Experience with large scale WiFi deployments, preferably Cisco Lightweight controllers Experience with Cisco Software Defined Wide Area Network (SDWAN) Cisco Certified Network Professional (CCNP) certification Additional Information Our Assessment Process: If you meet the requirements, we will invite you to a structured oral interview weighted at 100% covering technical knowledge and experience, project management skills, leadership skills, interpersonal skills, and oral communication skills. You must achieve a passing score of 70% or higher on the assessment in order to be added onto the register of eligible candidates. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application by 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W3529J Department Contact Name: Debra Tse Department Contact Phone: (323) 881-3671 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 457-5327 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Updated April 2023 Closing Date/Time:
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and response.
Sep 13, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and response.
CA CORRECTIONAL HEALTH CARE SERVICES
Elk Grove, California, United States
Information Technology Specialist II - Network Operations Engineer - 347398 $94,716 - $126,912 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist II position in Information Technology Services Division. Under the general direction of the Information Technology (IT) Manager I, the IT Specialist II serves as the Network Operations Engineer, demonstrating a depth of leadership and expertise while performing a wide variety of complex tasks in support of System Engineering. The Network Operations Engineer optimizes and applies architecture solutions for the benefit of the overall organization and heavily participates in advising and/or formulating information technology strategy and policy within the Department. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Resume is REQUIRED. This position is posted until filled. The internal cutoff dates for applications are: 1/12/22 1/27/22 2/10/22 2/27/22 3/13/22 Apply at: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=347398 Once you have submitted your job application, please email your additional documents to cchcshrecos@cdcr.ca.gov and include the Job Control (JC) number 347398 position number 042-036-1414-008 in the subject line. Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking "Apply Now" on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Aug 29, 2023
Full Time
Information Technology Specialist II - Network Operations Engineer - 347398 $94,716 - $126,912 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist II position in Information Technology Services Division. Under the general direction of the Information Technology (IT) Manager I, the IT Specialist II serves as the Network Operations Engineer, demonstrating a depth of leadership and expertise while performing a wide variety of complex tasks in support of System Engineering. The Network Operations Engineer optimizes and applies architecture solutions for the benefit of the overall organization and heavily participates in advising and/or formulating information technology strategy and policy within the Department. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Resume is REQUIRED. This position is posted until filled. The internal cutoff dates for applications are: 1/12/22 1/27/22 2/10/22 2/27/22 3/13/22 Apply at: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=347398 Once you have submitted your job application, please email your additional documents to cchcshrecos@cdcr.ca.gov and include the Job Control (JC) number 347398 position number 042-036-1414-008 in the subject line. Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking "Apply Now" on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
CA CORRECTIONAL HEALTH CARE SERVICES
Elk Grove, California, United States
Information Technology Specialist II - Network Operations Engineer Lead $94,716 - $126,912 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist II position in the Information Technology Services Division. Under the general direction of the Information Technology (IT) Manager I, the IT Specialist II serves as the Network Operations Engineer - Lead, demonstrating a depth of leadership and expertise while performing a wide variety of complex tasks in support of System Engineering. The Network Operations Engineer optimizes and applies architecture solutions for the benefit of the overall organization and heavily participates in advising and/or formulating information technology strategy and policy within the Department. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. This position is posted until filled. The internal cutoff dates for applications are: 12/29/22 1/13/23 1/27/23 2/10/23 2/25/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=345068 Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking "Apply Now" on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Aug 29, 2023
Full Time
Information Technology Specialist II - Network Operations Engineer Lead $94,716 - $126,912 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist II position in the Information Technology Services Division. Under the general direction of the Information Technology (IT) Manager I, the IT Specialist II serves as the Network Operations Engineer - Lead, demonstrating a depth of leadership and expertise while performing a wide variety of complex tasks in support of System Engineering. The Network Operations Engineer optimizes and applies architecture solutions for the benefit of the overall organization and heavily participates in advising and/or formulating information technology strategy and policy within the Department. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. This position is posted until filled. The internal cutoff dates for applications are: 12/29/22 1/13/23 1/27/23 2/10/23 2/25/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=345068 Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking "Apply Now" on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and response.
Aug 29, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and response.