Job Summary Performs a variety of journey level office support, clerical work and activities involved in providing public and technical services in a library environment. REPORTS TO Higher level of authority. SUPERVISION EXERCISED May exercise technical, functional and/or direct supervision of new or less experienced Library Assistants, Library Clerks, clerical temporaries and volunteers. Essential Job Functions Maintains, with relative independence, a significant phase or segment of a clerical process or office activity. Maintains and establishes associated files to include entering information and documents into filing and data systems insuring completeness and accuracy. Prepares standardized reports and statements. Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation. Develops and run reports and queries. Performs a variety of clerical tasks to include but not limited to: answering phones, responding to routine information requests, assisting patrons in completion of forms, assisting with maintenance of records and other related documents, typing various forms and memos, and filing. Prepares library borrower cards, assists in the maintenance of patron files and distributes informational materials. Assists in maintaining a pleasant, informative library to include the creation of information and promotional displays. Assists with collection development, inventory and the maintenance of shelves as required. Searches shelves for misplaced or missing books. Checks materials in and out, maintains files of materials in circulation, maintains reserve lists and hold notices, and notifies patrons when materials are available for pickup. Maintains automated and manual files of delinquency notifications, including recording fines paid. Assists in providing patrons with instruction in the use of various library tools and reference resources, identifying appropriate sources and locating reference needs. Assists in the preparation of bibliographies and other informational brochures, pamphlets, and handouts. Maintains a clean and organized facility. ON ASSIGNMENT TECHNICAL SERVICES Classifies and catalogs library materials using bibliographic records transferred from other databases to the library's database. Determines the call number structure for each item, following established library procedures and protocols. Prints call number labels for cataloged materials. Adds bibliographic information on leased and/or downloadable library materials (print and audio-visual materials) to the library database. Assists in the maintenance of catalog and inventory files including filing/pulling records, searching, verifying, and editing information as required. Revises information regarding classification, subject headings, fields, categories, etc., as instructed. Consults official standards of library industry, as needed, to ensure satisfactory compliance, i.e. Dewey Decimal Classification. Assists in cataloging activities. May revise information as regards classification, subject headings, fields, categories, etc., as instructed. Performs physical processing of library materials, including the application of property stamps, barcodes, spine labels and plastic covers. Packs/unpacks and loads/unloads boxes of library materials being received in the department or being sent out to various library locations. May provide training and instruction in specific areas to other staff and volunteers. SECONDARY JOB FUNCTIONS May assist in training new clerical employees, temporaries and volunteers. May oversee and instruct library pages and volunteers as assigned. May provide training and instruction in specific areas to other staff and volunteers. May be required to solicit the help of volunteers by phone and in person. Assists in planning, coordinating, implementing, and evaluating special programs and projects designed to promote specialized library functions. May serve on and take an active role in various committees. Performs special assignments as requested. Performs related work as required. May perform physical processing of library materials, including the application of property stamps, barcodes, spine labels and plastic covers. May pack/unpack and load/unload boxes of library materials being received in the department or being sent out to various library locations. May serve on and take an active role in various committees. May perform original cataloging functions as needed. May coordinate special database maintenance projects. May implement new and different strategies for the coordination of interdepartmental materials receipt and routing in an everchanging atmosphere. May assist in moving materials and staff workstations as needed in an everchanging atmosphere. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School Diploma/GED. One (1) year library experience. Two (2) years general clerical experience. Any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Will be required to complete Mohave County Defensive Driving and if assigned to Outreach Services or activities involved in driving bookmobile, must attend Mohave County Van Dynamic class. May work with seniors and very young patrons. Knowledge, Skills & Abilities Knowledge of: Library facility organization and operations and the procedures, terminology and accepted or common practices, and policies involved in the provision of library services. English grammar, spelling, and arithmetic. Standard office practices, procedures and equipment. Filing and information systems. Computing literacy to include use of keyboards, related peripheral equipment, electronic spreadsheet, word processing and department specific software. Skill in: Efficiently operating and utilizing modern office machines as necessary to include typewriters, fax transmittal machines, calculators, and the use of computer keyboards, related peripheral equipment, and applications. Ability to: Maintain and establish filing systems. Use good judgment to solve work problems through established guidelines.--interpret technical and departmental information encountered in the performance of responsibilities. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the library. Deal courteously with the public and obtain from them the information necessary to assist them. Work and communicate effectively with all people contacted verbally and/or in writing. Understand and carry out written and oral instructions. Deal with individuals who may be disruptive, unruly and/or unstable. Perform the essential functions of the job with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. EMPLOYEE BENEFITS: Medical Mohave County provides two options for Self Insured Medical Plan, paid by Employee & Employer, to regular employees (employees who work at least 30 hours per week). Both plan options utilize the Blue Cross Blue Shield of Arizona for in Arizona coverage, plus the Aetna Choice POS II network for out of Arizona coverage; when you need medical care, select a provider from the directory and verify the provider's current status as a network provider. The medical plans include pharmacy benefits. Summary Plan Description PLAN 1: Exclusive Provider Organization (EPO) Plan Deductible $1,000 per person deductible. Calendar Year Out of Pocket Maximum per Single Coverage is $6,300 and $12,700 for Family Coverage. PLAN 2: High Deductible Health Plan (HDHP) $3,000 maximum Out of Pocket for Single Coverage and $6000 maximum Out of Pocket maximum for Family Out of Pocket Maximum includes medical Deductible, medical Copays, Prescription Drug Deductible and Copays. TELADOC Teladoc is a healthcare option available 24 hours per day, 7 days per week, and 365 days per year for non-emergent medical conditions. Flexible Spending Accounts (FSA) This voluntary benefit is available to all regular employees working at least 30 hours per week. This pre-tax option will reduce taxable income. Health care reimbursement account: up to $2,850 per year Dependent daycare reimbursement account: up to $5,000 per year Health Savings Account (HSA) This voluntary benefit is available to all qualified employees who are on the High Deductible Health Plan. This pre-tax option will reduce taxable income. You may elect to contribute up to the full 2022 annual limit: $3,650 max employee contribution for Single coverage $7,300 max employee contribution for Family coverage. Dental Dental insurance is available to regular employees working at least 30 hours per week through Delta Dental . High Option: $2,000 maximum annual benefit.High Option includes orthodontia benefit with lifetime maximum of $1,500. Low Option: $2,000 maximum annual benefit. Vision Vision insurance is available to regular employees working at least 30 hours per week through EyeMed Vision Care. EyeMed offers access to a broad network of independent providers as well as access to out-of-network providers. Short Term Disability Coverage is through Ochs, Inc. - Madison National Short-Term Disability (STD) is insurance that replaces some of your income if an injury or illness prevents you from working. Provided by Mohave County. Life Insurance Coverage is through Ochs, Inc. - Minnesota Life Basic Life Insurance / Accidental Death & Dismemberment of $50,000 Provided by Mohave County to regular employees working at least 30 hours per week Optional / Voluntary Benefits Payroll deductions are available for the following Optional / Voluntary Benefits: Supplemental Life Insurance is available through Ochs, Inc.- Minnesota Life Insurance Company for employees, spouse and dependent children. Tax Deferred Compensation Plan 457: this option is voluntary and available to all employees through ICMA-RC or Nationwide. Identity Theft Protection is available through IdentityForce, Sontiq for employees and eligible dependents Retirement Systems / Long-Term Disability Mohave County is a MANDATORY participating agency in these classification-based retirement systems: (ASRS) Arizona State Retirement System: Eligible employees working at least 20 hours per week for 20 weeks or more. MANDATORY contribution rate as of 07/01/2022 is 12.17% beginning on your first paycheck and is employer matched. (CORP) Correction Officers Retirement Plan: Employees in Adult Detention positions with the Sheriff's Office. Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (AOC-CORP) Administration of Courts - Correction Officers Retirement Plan: Juvenile Detention and Adult Probation (Superior Court). Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (PSPRS) Public Safety Retirement System: Employees in certain positions with the Sheriff's Office. Defined Benefit Tier 3 contribution amount is 9.94%. Contributions begin 90 days after first day of employment. Additional Benefits The following additional benefits are available to all regular employees: 11 Paid Holidays Payroll direct deposit Paid Time Off - vacation/sick time Pre-tax deduction plan Up to 80% of medical premiums paid by Mohave County Bereavement Leave These materials were created to help you understand the benefits available to you. This is not a Summary Plan Description and is not intended to replace the benefit summaries or schedule of benefits contained within the Plan. If any provision of these materials is inconsistent with the language of the Plan, the language of the Plan will govern .
May 31, 2023
Full Time
Job Summary Performs a variety of journey level office support, clerical work and activities involved in providing public and technical services in a library environment. REPORTS TO Higher level of authority. SUPERVISION EXERCISED May exercise technical, functional and/or direct supervision of new or less experienced Library Assistants, Library Clerks, clerical temporaries and volunteers. Essential Job Functions Maintains, with relative independence, a significant phase or segment of a clerical process or office activity. Maintains and establishes associated files to include entering information and documents into filing and data systems insuring completeness and accuracy. Prepares standardized reports and statements. Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation. Develops and run reports and queries. Performs a variety of clerical tasks to include but not limited to: answering phones, responding to routine information requests, assisting patrons in completion of forms, assisting with maintenance of records and other related documents, typing various forms and memos, and filing. Prepares library borrower cards, assists in the maintenance of patron files and distributes informational materials. Assists in maintaining a pleasant, informative library to include the creation of information and promotional displays. Assists with collection development, inventory and the maintenance of shelves as required. Searches shelves for misplaced or missing books. Checks materials in and out, maintains files of materials in circulation, maintains reserve lists and hold notices, and notifies patrons when materials are available for pickup. Maintains automated and manual files of delinquency notifications, including recording fines paid. Assists in providing patrons with instruction in the use of various library tools and reference resources, identifying appropriate sources and locating reference needs. Assists in the preparation of bibliographies and other informational brochures, pamphlets, and handouts. Maintains a clean and organized facility. ON ASSIGNMENT TECHNICAL SERVICES Classifies and catalogs library materials using bibliographic records transferred from other databases to the library's database. Determines the call number structure for each item, following established library procedures and protocols. Prints call number labels for cataloged materials. Adds bibliographic information on leased and/or downloadable library materials (print and audio-visual materials) to the library database. Assists in the maintenance of catalog and inventory files including filing/pulling records, searching, verifying, and editing information as required. Revises information regarding classification, subject headings, fields, categories, etc., as instructed. Consults official standards of library industry, as needed, to ensure satisfactory compliance, i.e. Dewey Decimal Classification. Assists in cataloging activities. May revise information as regards classification, subject headings, fields, categories, etc., as instructed. Performs physical processing of library materials, including the application of property stamps, barcodes, spine labels and plastic covers. Packs/unpacks and loads/unloads boxes of library materials being received in the department or being sent out to various library locations. May provide training and instruction in specific areas to other staff and volunteers. SECONDARY JOB FUNCTIONS May assist in training new clerical employees, temporaries and volunteers. May oversee and instruct library pages and volunteers as assigned. May provide training and instruction in specific areas to other staff and volunteers. May be required to solicit the help of volunteers by phone and in person. Assists in planning, coordinating, implementing, and evaluating special programs and projects designed to promote specialized library functions. May serve on and take an active role in various committees. Performs special assignments as requested. Performs related work as required. May perform physical processing of library materials, including the application of property stamps, barcodes, spine labels and plastic covers. May pack/unpack and load/unload boxes of library materials being received in the department or being sent out to various library locations. May serve on and take an active role in various committees. May perform original cataloging functions as needed. May coordinate special database maintenance projects. May implement new and different strategies for the coordination of interdepartmental materials receipt and routing in an everchanging atmosphere. May assist in moving materials and staff workstations as needed in an everchanging atmosphere. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School Diploma/GED. One (1) year library experience. Two (2) years general clerical experience. Any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Will be required to complete Mohave County Defensive Driving and if assigned to Outreach Services or activities involved in driving bookmobile, must attend Mohave County Van Dynamic class. May work with seniors and very young patrons. Knowledge, Skills & Abilities Knowledge of: Library facility organization and operations and the procedures, terminology and accepted or common practices, and policies involved in the provision of library services. English grammar, spelling, and arithmetic. Standard office practices, procedures and equipment. Filing and information systems. Computing literacy to include use of keyboards, related peripheral equipment, electronic spreadsheet, word processing and department specific software. Skill in: Efficiently operating and utilizing modern office machines as necessary to include typewriters, fax transmittal machines, calculators, and the use of computer keyboards, related peripheral equipment, and applications. Ability to: Maintain and establish filing systems. Use good judgment to solve work problems through established guidelines.--interpret technical and departmental information encountered in the performance of responsibilities. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the library. Deal courteously with the public and obtain from them the information necessary to assist them. Work and communicate effectively with all people contacted verbally and/or in writing. Understand and carry out written and oral instructions. Deal with individuals who may be disruptive, unruly and/or unstable. Perform the essential functions of the job with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. EMPLOYEE BENEFITS: Medical Mohave County provides two options for Self Insured Medical Plan, paid by Employee & Employer, to regular employees (employees who work at least 30 hours per week). Both plan options utilize the Blue Cross Blue Shield of Arizona for in Arizona coverage, plus the Aetna Choice POS II network for out of Arizona coverage; when you need medical care, select a provider from the directory and verify the provider's current status as a network provider. The medical plans include pharmacy benefits. Summary Plan Description PLAN 1: Exclusive Provider Organization (EPO) Plan Deductible $1,000 per person deductible. Calendar Year Out of Pocket Maximum per Single Coverage is $6,300 and $12,700 for Family Coverage. PLAN 2: High Deductible Health Plan (HDHP) $3,000 maximum Out of Pocket for Single Coverage and $6000 maximum Out of Pocket maximum for Family Out of Pocket Maximum includes medical Deductible, medical Copays, Prescription Drug Deductible and Copays. TELADOC Teladoc is a healthcare option available 24 hours per day, 7 days per week, and 365 days per year for non-emergent medical conditions. Flexible Spending Accounts (FSA) This voluntary benefit is available to all regular employees working at least 30 hours per week. This pre-tax option will reduce taxable income. Health care reimbursement account: up to $2,850 per year Dependent daycare reimbursement account: up to $5,000 per year Health Savings Account (HSA) This voluntary benefit is available to all qualified employees who are on the High Deductible Health Plan. This pre-tax option will reduce taxable income. You may elect to contribute up to the full 2022 annual limit: $3,650 max employee contribution for Single coverage $7,300 max employee contribution for Family coverage. Dental Dental insurance is available to regular employees working at least 30 hours per week through Delta Dental . High Option: $2,000 maximum annual benefit.High Option includes orthodontia benefit with lifetime maximum of $1,500. Low Option: $2,000 maximum annual benefit. Vision Vision insurance is available to regular employees working at least 30 hours per week through EyeMed Vision Care. EyeMed offers access to a broad network of independent providers as well as access to out-of-network providers. Short Term Disability Coverage is through Ochs, Inc. - Madison National Short-Term Disability (STD) is insurance that replaces some of your income if an injury or illness prevents you from working. Provided by Mohave County. Life Insurance Coverage is through Ochs, Inc. - Minnesota Life Basic Life Insurance / Accidental Death & Dismemberment of $50,000 Provided by Mohave County to regular employees working at least 30 hours per week Optional / Voluntary Benefits Payroll deductions are available for the following Optional / Voluntary Benefits: Supplemental Life Insurance is available through Ochs, Inc.- Minnesota Life Insurance Company for employees, spouse and dependent children. Tax Deferred Compensation Plan 457: this option is voluntary and available to all employees through ICMA-RC or Nationwide. Identity Theft Protection is available through IdentityForce, Sontiq for employees and eligible dependents Retirement Systems / Long-Term Disability Mohave County is a MANDATORY participating agency in these classification-based retirement systems: (ASRS) Arizona State Retirement System: Eligible employees working at least 20 hours per week for 20 weeks or more. MANDATORY contribution rate as of 07/01/2022 is 12.17% beginning on your first paycheck and is employer matched. (CORP) Correction Officers Retirement Plan: Employees in Adult Detention positions with the Sheriff's Office. Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (AOC-CORP) Administration of Courts - Correction Officers Retirement Plan: Juvenile Detention and Adult Probation (Superior Court). Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (PSPRS) Public Safety Retirement System: Employees in certain positions with the Sheriff's Office. Defined Benefit Tier 3 contribution amount is 9.94%. Contributions begin 90 days after first day of employment. Additional Benefits The following additional benefits are available to all regular employees: 11 Paid Holidays Payroll direct deposit Paid Time Off - vacation/sick time Pre-tax deduction plan Up to 80% of medical premiums paid by Mohave County Bereavement Leave These materials were created to help you understand the benefits available to you. This is not a Summary Plan Description and is not intended to replace the benefit summaries or schedule of benefits contained within the Plan. If any provision of these materials is inconsistent with the language of the Plan, the language of the Plan will govern .
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSITION IS FOR ASSISTANT CIVIL ENGINEER The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required. IDEAL CANDIDATE STATEMENT The City of Sacramento Department of Utilities (DOU) is seeking to fill two vacancies within the Water Engineering Section. The two openings are in the Project Delivery group and the Planning group. The engineer working in the Project Delivery group will design and deliver projects related to improvements to drinking water facilities: groundwater wells, reservoirs and water treatment plants. This position will work closely with field operations staff. The position in the Planning group will work on Asset Management functions such as implementing new technologies to replace and maintain assets, condition assessment, and long-range strategic planning. There will be opportunities to work on project delivery of water pipeline projects, groundwater well projects and other water infrastructure projects. The ideal candidate for either of these positions will have strong communication skills, both verbal and in writing; have basic knowledge of drinking water systems or a willingness to learn; has strong tendencies for collaboration, is self-motivated; and works well in both a team environment and individually. The Drainage engineering section is seeking to fill a vacancy in within the Capital Improvement Design and Planning Team. This position assists with project management of planning, design, and construction of pipeline, detention storage and pump station assets. A key aspect of this position is working closely with the Department’s operation and maintenance staff. The ideal candidate for this position has strong communication and collaboration skills, has project management experience, is self-motivated and works well on a team. Experience with design in drainage conveyance systems and pump stations is a benefit. ASSISTANT CIVIL ENGINEER / ASSOCIATE CIVIL ENGINEER To perform professional civil engineering work in the planning, design, technical investigation, and construction of projects in the areas of public works, transportation, hydraulics, and structural engineering. DISTINGUISHING CHARACTERISTICS: Assistant Civil Engineer This is the journey level class in the professional civil engineering series not requiring registration. Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Junior Engineer. Incumbents of this class perform the moderately difficult professional engineering work in civil engineering. Assistant Civil Engineers are normally considered to be of a continuing training status and as assigned responsibilities and breadth of knowledge increase with experience, and registration is received, may reasonably expect their positions to be reassigned to the next higher class of Associate Civil Engineer. Associate Civil Engineer This is the full journey level class in the civil engineering series requiring registration. Positions in the class are flexibly staffed and are normally filled by advancement from the lower class of Assistant Civil Engineer, or, when filled from the outside, require prior advanced professional civil engineering work experience. An Associate Civil Engineer works under general supervision and is expected to complete complex civil engineering assignments requiring the use of judgment and initiative in developing solutions to problems, interpreting general policies, and determining work assignments. Work in this class is distinguished from that of the Assistant Civil Engineer class by the greater complexity of the assignments received and by the greater independence with which an incumbent is expected to operate. SUPERVISION RECEIVED AND EXERCISED: Direction is provided by a higher level professional engineer or a division head level position. Responsibilities of an Associate Civil Engineer may include the direct or indirect supervision of lower level professional engineers and technical personnel. Responsibilities of an Assistant Civil Engineer may include the technical or functional supervision of technical personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Supervise and participate in the preparation of plans and specifications for the construction of water utility, street, storm drain and sanitary sewer pump stations, street lighting, traffic signal, buildings, and related public works and City building projects; research project design requirements; perform complex calculations and prepare estimates of material costs and time considerations. Assign routine inspection, investigation, design, and drafting tasks to technical subordinates; review completed work; assist in the solution of difficult problems. Research building codes, publications and industry information sources. Develop and revise design and construction standards. Participate in the implementation of the City's traffic and transportation engineering programs; prepare and revise plans and specifications for traffic related projects; prepare special studies and reports and coordinate major projects. Participate in the City's Building Code Compliance program. Investigate field problems affecting property owners, contractors, and maintenance operations. Order survey, mapping, and data collection. Prepare estimates and feasibility reports for new or modified services and structures. Administer contracts for construction projects. Participate in the plan check, review, and processing of plans for private developments affecting streets, sewers, drains and related public works facilities and ensure that they meet all City imposed requirements. Check building plans for compliance with City building codes and ordinances. Prepare special engineering studies and reports. Serve as staff to a variety of City commissions, boards, and committees on public works, utility matters, or building code appeals issues. Coordinate planning, design, and construction activities with other City departments, divisions, and sections, and with outside agencies. May supervise, train, and evaluate lower level professional, technical and clerical subordinates. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Assistant Civil Engineer Knowledge of: Principles and practices of civil engineering as applied to public works, utilities, traffic, or building construction projects. Methods, materials, and techniques used in the construction of public works, building and utilities projects. Modern developments, current literature and sources of information regarding civil engineering and building codes and ordinances. Ability to: Make complex engineering computations and to check, design, and supervise the preparation of engineering plans and studies. Communicate clearly and concisely, orally and in writing. Use and care for engineering and drafting instruments and equipment. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience One year of experience in professional civil engineering work in one of the areas of assignments and Education A bachelor's degree from an accredited college or university with major study in civil engineering. -Or- Possession of an Engineer-In-Training (EIT) certificate. All education requirements must be verifiable from records of satisfactory completion of courses. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROOF OF CERTIFICATION Should certification and/or license be used to qualify for this position, then proof of said certification and/or license should be submitted with your application and will be required at the time of appointment. Associate Civil Engineer In addition to the qualifications for Assistant Civil Engineer: Knowledge of: City engineering policies and procedures. Principles of supervision and training. Ability to: Perform complex professional engineering work with a minimum of supervision. Supervise and train subordinates. EXPERIENCE AND EDUCATION Experience Two years of experience comparable to that of an Assistant Civil Engineer in the City of Sacramento. License or Certificate: Possession of a Certificate of Registration as a Professional Engineer in the State of California. Certificate of Registration as a Professional Engineer must be verifiable. PROBATIONARY PERIOD Employees must successfully complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Proof of certification and/or license should be submitted online with your application. Proof of certification and/or license will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Assistant Civil Engineer examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/18/2023 11:59 PM Pacific
Jun 05, 2023
Full Time
THE POSITION THIS POSITION IS FOR ASSISTANT CIVIL ENGINEER The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required. IDEAL CANDIDATE STATEMENT The City of Sacramento Department of Utilities (DOU) is seeking to fill two vacancies within the Water Engineering Section. The two openings are in the Project Delivery group and the Planning group. The engineer working in the Project Delivery group will design and deliver projects related to improvements to drinking water facilities: groundwater wells, reservoirs and water treatment plants. This position will work closely with field operations staff. The position in the Planning group will work on Asset Management functions such as implementing new technologies to replace and maintain assets, condition assessment, and long-range strategic planning. There will be opportunities to work on project delivery of water pipeline projects, groundwater well projects and other water infrastructure projects. The ideal candidate for either of these positions will have strong communication skills, both verbal and in writing; have basic knowledge of drinking water systems or a willingness to learn; has strong tendencies for collaboration, is self-motivated; and works well in both a team environment and individually. The Drainage engineering section is seeking to fill a vacancy in within the Capital Improvement Design and Planning Team. This position assists with project management of planning, design, and construction of pipeline, detention storage and pump station assets. A key aspect of this position is working closely with the Department’s operation and maintenance staff. The ideal candidate for this position has strong communication and collaboration skills, has project management experience, is self-motivated and works well on a team. Experience with design in drainage conveyance systems and pump stations is a benefit. ASSISTANT CIVIL ENGINEER / ASSOCIATE CIVIL ENGINEER To perform professional civil engineering work in the planning, design, technical investigation, and construction of projects in the areas of public works, transportation, hydraulics, and structural engineering. DISTINGUISHING CHARACTERISTICS: Assistant Civil Engineer This is the journey level class in the professional civil engineering series not requiring registration. Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Junior Engineer. Incumbents of this class perform the moderately difficult professional engineering work in civil engineering. Assistant Civil Engineers are normally considered to be of a continuing training status and as assigned responsibilities and breadth of knowledge increase with experience, and registration is received, may reasonably expect their positions to be reassigned to the next higher class of Associate Civil Engineer. Associate Civil Engineer This is the full journey level class in the civil engineering series requiring registration. Positions in the class are flexibly staffed and are normally filled by advancement from the lower class of Assistant Civil Engineer, or, when filled from the outside, require prior advanced professional civil engineering work experience. An Associate Civil Engineer works under general supervision and is expected to complete complex civil engineering assignments requiring the use of judgment and initiative in developing solutions to problems, interpreting general policies, and determining work assignments. Work in this class is distinguished from that of the Assistant Civil Engineer class by the greater complexity of the assignments received and by the greater independence with which an incumbent is expected to operate. SUPERVISION RECEIVED AND EXERCISED: Direction is provided by a higher level professional engineer or a division head level position. Responsibilities of an Associate Civil Engineer may include the direct or indirect supervision of lower level professional engineers and technical personnel. Responsibilities of an Assistant Civil Engineer may include the technical or functional supervision of technical personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Supervise and participate in the preparation of plans and specifications for the construction of water utility, street, storm drain and sanitary sewer pump stations, street lighting, traffic signal, buildings, and related public works and City building projects; research project design requirements; perform complex calculations and prepare estimates of material costs and time considerations. Assign routine inspection, investigation, design, and drafting tasks to technical subordinates; review completed work; assist in the solution of difficult problems. Research building codes, publications and industry information sources. Develop and revise design and construction standards. Participate in the implementation of the City's traffic and transportation engineering programs; prepare and revise plans and specifications for traffic related projects; prepare special studies and reports and coordinate major projects. Participate in the City's Building Code Compliance program. Investigate field problems affecting property owners, contractors, and maintenance operations. Order survey, mapping, and data collection. Prepare estimates and feasibility reports for new or modified services and structures. Administer contracts for construction projects. Participate in the plan check, review, and processing of plans for private developments affecting streets, sewers, drains and related public works facilities and ensure that they meet all City imposed requirements. Check building plans for compliance with City building codes and ordinances. Prepare special engineering studies and reports. Serve as staff to a variety of City commissions, boards, and committees on public works, utility matters, or building code appeals issues. Coordinate planning, design, and construction activities with other City departments, divisions, and sections, and with outside agencies. May supervise, train, and evaluate lower level professional, technical and clerical subordinates. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Assistant Civil Engineer Knowledge of: Principles and practices of civil engineering as applied to public works, utilities, traffic, or building construction projects. Methods, materials, and techniques used in the construction of public works, building and utilities projects. Modern developments, current literature and sources of information regarding civil engineering and building codes and ordinances. Ability to: Make complex engineering computations and to check, design, and supervise the preparation of engineering plans and studies. Communicate clearly and concisely, orally and in writing. Use and care for engineering and drafting instruments and equipment. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience One year of experience in professional civil engineering work in one of the areas of assignments and Education A bachelor's degree from an accredited college or university with major study in civil engineering. -Or- Possession of an Engineer-In-Training (EIT) certificate. All education requirements must be verifiable from records of satisfactory completion of courses. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROOF OF CERTIFICATION Should certification and/or license be used to qualify for this position, then proof of said certification and/or license should be submitted with your application and will be required at the time of appointment. Associate Civil Engineer In addition to the qualifications for Assistant Civil Engineer: Knowledge of: City engineering policies and procedures. Principles of supervision and training. Ability to: Perform complex professional engineering work with a minimum of supervision. Supervise and train subordinates. EXPERIENCE AND EDUCATION Experience Two years of experience comparable to that of an Assistant Civil Engineer in the City of Sacramento. License or Certificate: Possession of a Certificate of Registration as a Professional Engineer in the State of California. Certificate of Registration as a Professional Engineer must be verifiable. PROBATIONARY PERIOD Employees must successfully complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Proof of certification and/or license should be submitted online with your application. Proof of certification and/or license will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Assistant Civil Engineer examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/18/2023 11:59 PM Pacific
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland is currently recruiting to fill six (6) Head Start/Early Head Start Assistant Instructor vacancies within the Human Services Department. Under direction in the Human Services Department, the Head Start/Early Head Start Assistant Instructor position assists with instructing children enrolled in Head Start/State Preschool/Early Head Start Programs; assists with introducing parents to early childhood development concepts; observes during developmental assessments and may document observations; assists in organizing and setting up educational and play materials for classrooms; and performs related duties as assigned. The Head Start/Early Head Start Assistant Instructor is an entry-level classification in the Head Start/Early Head Start Instructor series. The incumbent is responsible for assisting assigned teacher(s) with conducting developmentally appropriate activities for children in the Head Start/State Preschool/Early Head Start Programs. This classification can be distinguished from the Head Start/Early Head Start Instructor, which is a fully functional journey-level teacher position. It is further distinguished from the Head Start/Early Head Start Substitute Associate Instructor position, which is also an entry-level position that provides oversight and instruction in the classroom. The incumbent receives general supervision from the Early Childhood Center Director and may receive lead direction from Head Start/Early Head Start Instructors. This is a public contact position. Although no current vacancies require a specific language, bilingual skills are highly desirable, and the eligible list may be used to fill future vacancies that may require bilingual skills. **Required at the time of application: Copy of College Transcripts. Applications without the required documents will be considered incomplete. Please be sure to scan and attach the required documents to your online application. The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. This recruitment may close without notice once a sufficient number of applications have been received. * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Examples of Duties Duties may include but are not limited to the following : Assist with instructing children in basic infant/toddler/preschool education concepts. Assist with organizing and setting up developmentally appropriate educational and play materials for the classroom. Assist with conducting fire, disaster and safety drills in the classroom; inspect facility for safety standards and maintenance needs. Assist with organizing and scheduling daily activities at the center classroom. Prepare snacks and serve meals. Assist with conducting outreach and recruiting children and families for enrollment in the Head Start/State Preschool/Early Head Start Program. Observe, visually supervise and monitor children, and take action as needed during activities to ensure their health and safety at all times. Observe children for unusual behavior or illness and notify Head Start/Early Head Start Instructor or Early Childhood Center Director. Provide support during parent conferences. Maintain a clean and organized indoor and outdoor environment, including the food service area. Assist with maintaining routine records for daily attendance and progress of children in the classroom. Partner with parents to adhere to individualized educational programs (IEPs) for their children. Support the parent education, planning, and goal setting for parents. Promote parent/child bonding and nurturing parent/child relationships through modeling developmentally and culturally appropriate interactions and communications. Administer Pediatric First Aid and Cardiopulmonary Resuscitation (CPR), as needed. Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: Six (6) units of Early Childhood Education (ECE) or Child Development (CD) from an accredited college or university. ADDITIONAL REQUIREMENT FOR EARLY HEAD START PROGRAM ASSISTANT INSTRUCTORS : Education must include three (3) units of Infant/Toddler coursework. Experience: None required. Experience in a licensed child care center or comparable group child care program is highly desirable. Copy of college transcript(s) is required and must be attached. Applications submitted without the required documents will be considered incomplete. Please be sure to scan and attach the required documents to your on-line application. LICENSE OR CERTIFICATE Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Must obtain a State of California Child Development Assistant Teacher Permit within six (6) months of employment. Must demonstrate proof of application for Assistant Teacher Permit from the State of California upon hire. Failure to obtain relevant teaching permit within six (6) months will be grounds for removal. Must obtain Pediatric First Aid and CPR certifications within one year of employment and maintain throughout tenure of employment. OTHER REQUIREMENTS Depending on nature of assignment, candidates who receive offers of employment will be required to submit fingerprints, undergo a criminal record clearance, and have a physical examination including a TB screening. Proficiency in a foreign language may be required. KNOWLEDGE AND ABILITIES: Knowledge of: Basic concepts of infant, toddler, preschool, and early childhood development, growth and behavior. Motor skills and development fundamentals. Principles and practices of teaching in an early childhood setting. Classroom safety related to care and oversight of infant/toddler/preschool children. Safe work practices. Modern office equipment. Personal computer and software applications. Ability to: Assist with leading learning activities for children and parents. Assist with maintaining records. Support the screening and assessment of children. Assist with implementing developmentally appropriate activities for children. Learn and follow Head Start/Early Head Start and California State Licensing rules and regulations. Communicate effectively with children and parents. Follow oral and written directions. Work as part of a team in a culturally diverse environment. Carry out routine tasks in conjunction with assigned staff to meet established deadlines pursuant to performance standards and departmental policies and procedures. Stand, walk, squat, kneel, bend, twist, reach above shoulder level and below waist level, push and pull, and lift up to 50 lbs. while monitoring children. Grasp and manipulate items such as writing utensils. Sit on the floor while working with infants, toddlers and children. Carry and bottle feed infants/toddlers. Walk from a parked car to a home site and climb up flights of stairs as necessary. Administer CPR and Pediatric First Aid. Establish and maintain effective working relationships with those contacted in the performance of required duties. Supplemental Information The Selection Process Stage I: The first stage in the selection process will consist of a review of each applicant's employment application, transcripts, and supplemental questionnaire for minimum qualifications (weighted pass/fail). Be sure to scan and attach a copy of your college transcripts to your online application. Applications submitted without all required materials will not be given further consideration. Stage II: The second stage will consist of subject matter experts evaluating and rating the completed supplemental questionnaires. Applicant responses to the supplemental questions must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement. The evaluation of supplemental questions may be weighted 100% of an applicant's score (before residency, seniority and/or veteran points, if applicable) and may determine rank on the eligible list. If a sufficient number of quality application packets are received, the supplemental screening may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III. Stage III: The third stage may consist of a oral examination that may be preceded by a brief written exercise (weighted 100%) that will test the knowledge, skills and abilities listed in the qualifications section. The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. This is a continuous recruitment; additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list and referred to hiring departments according to rank. Candidates who are on an active eligible list may not re-apply for the duration of the eligible list. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at www.governmentjobs.com/careers/oaklandca If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. Date of Examination: Tentatively Scheduled for mid-August, 2022 The City of Oakland is an EEO/ADA Employer. The City complies with all Federal, State and local laws mandating Equal Employment Opportunities. All qualified applicants will be considered in accordance with applicable laws prohibiting discrimination on the basis of race, color, religion, national origin, ancestry, sex, gender, age, veteran status, disability, marital status, gender identity, or sexual orientation. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements
Mar 03, 2023
Full Time
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland is currently recruiting to fill six (6) Head Start/Early Head Start Assistant Instructor vacancies within the Human Services Department. Under direction in the Human Services Department, the Head Start/Early Head Start Assistant Instructor position assists with instructing children enrolled in Head Start/State Preschool/Early Head Start Programs; assists with introducing parents to early childhood development concepts; observes during developmental assessments and may document observations; assists in organizing and setting up educational and play materials for classrooms; and performs related duties as assigned. The Head Start/Early Head Start Assistant Instructor is an entry-level classification in the Head Start/Early Head Start Instructor series. The incumbent is responsible for assisting assigned teacher(s) with conducting developmentally appropriate activities for children in the Head Start/State Preschool/Early Head Start Programs. This classification can be distinguished from the Head Start/Early Head Start Instructor, which is a fully functional journey-level teacher position. It is further distinguished from the Head Start/Early Head Start Substitute Associate Instructor position, which is also an entry-level position that provides oversight and instruction in the classroom. The incumbent receives general supervision from the Early Childhood Center Director and may receive lead direction from Head Start/Early Head Start Instructors. This is a public contact position. Although no current vacancies require a specific language, bilingual skills are highly desirable, and the eligible list may be used to fill future vacancies that may require bilingual skills. **Required at the time of application: Copy of College Transcripts. Applications without the required documents will be considered incomplete. Please be sure to scan and attach the required documents to your online application. The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. This recruitment may close without notice once a sufficient number of applications have been received. * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Examples of Duties Duties may include but are not limited to the following : Assist with instructing children in basic infant/toddler/preschool education concepts. Assist with organizing and setting up developmentally appropriate educational and play materials for the classroom. Assist with conducting fire, disaster and safety drills in the classroom; inspect facility for safety standards and maintenance needs. Assist with organizing and scheduling daily activities at the center classroom. Prepare snacks and serve meals. Assist with conducting outreach and recruiting children and families for enrollment in the Head Start/State Preschool/Early Head Start Program. Observe, visually supervise and monitor children, and take action as needed during activities to ensure their health and safety at all times. Observe children for unusual behavior or illness and notify Head Start/Early Head Start Instructor or Early Childhood Center Director. Provide support during parent conferences. Maintain a clean and organized indoor and outdoor environment, including the food service area. Assist with maintaining routine records for daily attendance and progress of children in the classroom. Partner with parents to adhere to individualized educational programs (IEPs) for their children. Support the parent education, planning, and goal setting for parents. Promote parent/child bonding and nurturing parent/child relationships through modeling developmentally and culturally appropriate interactions and communications. Administer Pediatric First Aid and Cardiopulmonary Resuscitation (CPR), as needed. Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: Six (6) units of Early Childhood Education (ECE) or Child Development (CD) from an accredited college or university. ADDITIONAL REQUIREMENT FOR EARLY HEAD START PROGRAM ASSISTANT INSTRUCTORS : Education must include three (3) units of Infant/Toddler coursework. Experience: None required. Experience in a licensed child care center or comparable group child care program is highly desirable. Copy of college transcript(s) is required and must be attached. Applications submitted without the required documents will be considered incomplete. Please be sure to scan and attach the required documents to your on-line application. LICENSE OR CERTIFICATE Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Must obtain a State of California Child Development Assistant Teacher Permit within six (6) months of employment. Must demonstrate proof of application for Assistant Teacher Permit from the State of California upon hire. Failure to obtain relevant teaching permit within six (6) months will be grounds for removal. Must obtain Pediatric First Aid and CPR certifications within one year of employment and maintain throughout tenure of employment. OTHER REQUIREMENTS Depending on nature of assignment, candidates who receive offers of employment will be required to submit fingerprints, undergo a criminal record clearance, and have a physical examination including a TB screening. Proficiency in a foreign language may be required. KNOWLEDGE AND ABILITIES: Knowledge of: Basic concepts of infant, toddler, preschool, and early childhood development, growth and behavior. Motor skills and development fundamentals. Principles and practices of teaching in an early childhood setting. Classroom safety related to care and oversight of infant/toddler/preschool children. Safe work practices. Modern office equipment. Personal computer and software applications. Ability to: Assist with leading learning activities for children and parents. Assist with maintaining records. Support the screening and assessment of children. Assist with implementing developmentally appropriate activities for children. Learn and follow Head Start/Early Head Start and California State Licensing rules and regulations. Communicate effectively with children and parents. Follow oral and written directions. Work as part of a team in a culturally diverse environment. Carry out routine tasks in conjunction with assigned staff to meet established deadlines pursuant to performance standards and departmental policies and procedures. Stand, walk, squat, kneel, bend, twist, reach above shoulder level and below waist level, push and pull, and lift up to 50 lbs. while monitoring children. Grasp and manipulate items such as writing utensils. Sit on the floor while working with infants, toddlers and children. Carry and bottle feed infants/toddlers. Walk from a parked car to a home site and climb up flights of stairs as necessary. Administer CPR and Pediatric First Aid. Establish and maintain effective working relationships with those contacted in the performance of required duties. Supplemental Information The Selection Process Stage I: The first stage in the selection process will consist of a review of each applicant's employment application, transcripts, and supplemental questionnaire for minimum qualifications (weighted pass/fail). Be sure to scan and attach a copy of your college transcripts to your online application. Applications submitted without all required materials will not be given further consideration. Stage II: The second stage will consist of subject matter experts evaluating and rating the completed supplemental questionnaires. Applicant responses to the supplemental questions must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement. The evaluation of supplemental questions may be weighted 100% of an applicant's score (before residency, seniority and/or veteran points, if applicable) and may determine rank on the eligible list. If a sufficient number of quality application packets are received, the supplemental screening may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III. Stage III: The third stage may consist of a oral examination that may be preceded by a brief written exercise (weighted 100%) that will test the knowledge, skills and abilities listed in the qualifications section. The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. This is a continuous recruitment; additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list and referred to hiring departments according to rank. Candidates who are on an active eligible list may not re-apply for the duration of the eligible list. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at www.governmentjobs.com/careers/oaklandca If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. Date of Examination: Tentatively Scheduled for mid-August, 2022 The City of Oakland is an EEO/ADA Employer. The City complies with all Federal, State and local laws mandating Equal Employment Opportunities. All qualified applicants will be considered in accordance with applicable laws prohibiting discrimination on the basis of race, color, religion, national origin, ancestry, sex, gender, age, veteran status, disability, marital status, gender identity, or sexual orientation. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements
City of Sacramento, CA
Sacramento, California, United States
THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the entry-level class in the Customer Service series. Incumbents perform duties similar to a Customer Service Representative, but would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. Incumbents have at least one year of experience performing a wide variety of general clerical, customer services, and public contact duties. This class may be used as a training class for flexibly staffed positions. This class is distinguished from the Customer Service Representative in that the latter is the journey level class in the series, and upon appointment to the higher-level class requires that the employee be performing the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review find out the status of accounts; create or make adjustments to service requests on property/parcels; update billing accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections to establish ownership; correct service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as a telephone, calculator, typewriter, personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provide exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing parcel maps, as assigned. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of assigned department/section. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures relative to assigned division. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Learn to perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of responsible experience performing a wide variety of general clerical, public contact, and customer service work providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then p roof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application . Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Assistant examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/7/2023 11:59 PM Pacific
May 25, 2023
Full Time
THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the entry-level class in the Customer Service series. Incumbents perform duties similar to a Customer Service Representative, but would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. Incumbents have at least one year of experience performing a wide variety of general clerical, customer services, and public contact duties. This class may be used as a training class for flexibly staffed positions. This class is distinguished from the Customer Service Representative in that the latter is the journey level class in the series, and upon appointment to the higher-level class requires that the employee be performing the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review find out the status of accounts; create or make adjustments to service requests on property/parcels; update billing accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections to establish ownership; correct service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as a telephone, calculator, typewriter, personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provide exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing parcel maps, as assigned. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of assigned department/section. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures relative to assigned division. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Learn to perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of responsible experience performing a wide variety of general clerical, public contact, and customer service work providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then p roof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application . Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Assistant examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/7/2023 11:59 PM Pacific
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSITION IS FOR THE ASSOCIATE CIVIL ENGINEER The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required. IDEAL CANDIDATE STATEMENT The City of Sacramento Department of Utilities (DOU) is seeking to fill two vacancies within the Water Engineering Section. The two openings are in the Project Delivery group and the Planning group. The engineer working in the Project Delivery group will design and deliver projects related to improvements to drinking water facilities: groundwater wells, reservoirs and water treatment plants. This position will work closely with field operations staff. The position in the Planning group will work on Asset Management functions such as implementing new technologies to replace and maintain assets, condition assessment, and long-range strategic planning. There will be opportunities to work on project delivery of water pipeline projects, groundwater well projects and other water infrastructure projects. The ideal candidate for either of these positions will have strong communication skills, both verbal and in writing; have basic knowledge of drinking water systems or a willingness to learn; has strong tendencies for collaboration, is self-motivated; and works well in both a team environment and individually. The Drainage Engineering Section is seeking to fill a vacancy in within the Capital Improvement Design and Planning Team. This position assists with project management of planning, design, and construction of pipeline, detention storage and pump station assets. A key aspect of this position is working closely with the Department’s operation and maintenance staff. The ideal candidate for this position has strong communication and collaboration skills, has project management experience, is self-motivated and works well on a team. Experience with design in drainage conveyance systems and pump stations is a benefit. ASSISTANT CIVIL ENGINEER / ASSOCIATE CIVIL ENGINEER To perform professional civil engineering work in the planning, design, technical investigation, and construction of projects in the areas of public works, transportation, hydraulics, and structural engineering. DISTINGUISHING CHARACTERISTICS: Assistant Civil Engineer This is the journey level class in the professional civil engineering series not requiring registration. Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Junior Engineer. Incumbents of this class perform the moderately difficult professional engineering work in civil engineering. Assistant Civil Engineers are normally considered to be of a continuing training status and as assigned responsibilities and breadth of knowledge increase with experience, and registration is received, may reasonably expect their positions to be reassigned to the next higher class of Associate Civil Engineer. Associate Civil Engineer This is the full journey level class in the civil engineering series requiring registration. Positions in the class are flexibly staffed and are normally filled by advancement from the lower class of Assistant Civil Engineer, or, when filled from the outside, require prior advanced professional civil engineering work experience. An Associate Civil Engineer works under general supervision and is expected to complete complex civil engineering assignments requiring the use of judgment and initiative in developing solutions to problems, interpreting general policies, and determining work assignments. Work in this class is distinguished from that of the Assistant Civil Engineer class by the greater complexity of the assignments received and by the greater independence with which an incumbent is expected to operate. SUPERVISION RECEIVED AND EXERCISED: Direction is provided by a higher level professional engineer or a division head level position. Responsibilities of an Associate Civil Engineer may include the direct or indirect supervision of lower level professional engineers and technical personnel. Responsibilities of an Assistant Civil Engineer may include the technical or functional supervision of technical personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Supervise and participate in the preparation of plans and specifications for the construction of water utility, street, storm drain and sanitary sewer pump stations, street lighting, traffic signal, buildings, and related public works and City building projects; research project design requirements; perform complex calculations and prepare estimates of material costs and time considerations. Assign routine inspection, investigation, design, and drafting tasks to technical subordinates; review completed work; assist in the solution of difficult problems. Research building codes, publications and industry information sources. Develop and revise design and construction standards. Participate in the implementation of the City's traffic and transportation engineering programs; prepare and revise plans and specifications for traffic related projects; prepare special studies and reports and coordinate major projects. Participate in the City's Building Code Compliance program. Investigate field problems affecting property owners, contractors, and maintenance operations. Order survey, mapping, and data collection. Prepare estimates and feasibility reports for new or modified services and structures. Administer contracts for construction projects. Participate in the plan check, review, and processing of plans for private developments affecting streets, sewers, drains and related public works facilities and ensure that they meet all City imposed requirements. Check building plans for compliance with City building codes and ordinances. Prepare special engineering studies and reports. Serve as staff to a variety of City commissions, boards, and committees on public works, utility matters, or building code appeals issues. Coordinate planning, design, and construction activities with other City departments, divisions, and sections, and with outside agencies. May supervise, train, and evaluate lower level professional, technical and clerical subordinates. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Assistant Civil Engineer Knowledge of: Principles and practices of civil engineering as applied to public works, utilities, traffic, or building construction projects. Methods, materials, and techniques used in the construction of public works, building and utilities projects. Modern developments, current literature and sources of information regarding civil engineering and building codes and ordinances. Ability to: Make complex engineering computations and to check, design, and supervise the preparation of engineering plans and studies. Communicate clearly and concisely, orally and in writing. Use and care for engineering and drafting instruments and equipment. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience One year of experience in professional civil engineering work in one of the areas of assignments and Education A bachelor's degree from an accredited college or university with major study in civil engineering. -Or- Possession of an Engineer-In-Training (EIT) certificate. All education requirements must be verifiable from records of satisfactory completion of courses. Associate Civil Engineer In addition to the qualifications for Assistant Civil Engineer: Knowledge of: City engineering policies and procedures. Principles of supervision and training. Ability to: Perform complex professional engineering work with a minimum of supervision. Supervise and train subordinates. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience Two years of experience comparable to that of an Assistant Civil Engineer in the City of Sacramento. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. License or Certificate: Possession of a Certificate of Registration as a Professional Engineer in the State of California. Certificate of Registration as a Professional Engineer must be verifiable. PROOF OF CERTIFICATION Proof of the required certificate and/or license should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. PROBATIONARY PERIOD Employees must successfully complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Proof of certification and/or license should be submitted online with your application. Proof of certification and/or license will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Associate Civil Engineer examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/25/2023 11:59 PM Pacific
Jun 05, 2023
Full Time
THE POSITION THIS POSITION IS FOR THE ASSOCIATE CIVIL ENGINEER The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required. IDEAL CANDIDATE STATEMENT The City of Sacramento Department of Utilities (DOU) is seeking to fill two vacancies within the Water Engineering Section. The two openings are in the Project Delivery group and the Planning group. The engineer working in the Project Delivery group will design and deliver projects related to improvements to drinking water facilities: groundwater wells, reservoirs and water treatment plants. This position will work closely with field operations staff. The position in the Planning group will work on Asset Management functions such as implementing new technologies to replace and maintain assets, condition assessment, and long-range strategic planning. There will be opportunities to work on project delivery of water pipeline projects, groundwater well projects and other water infrastructure projects. The ideal candidate for either of these positions will have strong communication skills, both verbal and in writing; have basic knowledge of drinking water systems or a willingness to learn; has strong tendencies for collaboration, is self-motivated; and works well in both a team environment and individually. The Drainage Engineering Section is seeking to fill a vacancy in within the Capital Improvement Design and Planning Team. This position assists with project management of planning, design, and construction of pipeline, detention storage and pump station assets. A key aspect of this position is working closely with the Department’s operation and maintenance staff. The ideal candidate for this position has strong communication and collaboration skills, has project management experience, is self-motivated and works well on a team. Experience with design in drainage conveyance systems and pump stations is a benefit. ASSISTANT CIVIL ENGINEER / ASSOCIATE CIVIL ENGINEER To perform professional civil engineering work in the planning, design, technical investigation, and construction of projects in the areas of public works, transportation, hydraulics, and structural engineering. DISTINGUISHING CHARACTERISTICS: Assistant Civil Engineer This is the journey level class in the professional civil engineering series not requiring registration. Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Junior Engineer. Incumbents of this class perform the moderately difficult professional engineering work in civil engineering. Assistant Civil Engineers are normally considered to be of a continuing training status and as assigned responsibilities and breadth of knowledge increase with experience, and registration is received, may reasonably expect their positions to be reassigned to the next higher class of Associate Civil Engineer. Associate Civil Engineer This is the full journey level class in the civil engineering series requiring registration. Positions in the class are flexibly staffed and are normally filled by advancement from the lower class of Assistant Civil Engineer, or, when filled from the outside, require prior advanced professional civil engineering work experience. An Associate Civil Engineer works under general supervision and is expected to complete complex civil engineering assignments requiring the use of judgment and initiative in developing solutions to problems, interpreting general policies, and determining work assignments. Work in this class is distinguished from that of the Assistant Civil Engineer class by the greater complexity of the assignments received and by the greater independence with which an incumbent is expected to operate. SUPERVISION RECEIVED AND EXERCISED: Direction is provided by a higher level professional engineer or a division head level position. Responsibilities of an Associate Civil Engineer may include the direct or indirect supervision of lower level professional engineers and technical personnel. Responsibilities of an Assistant Civil Engineer may include the technical or functional supervision of technical personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Supervise and participate in the preparation of plans and specifications for the construction of water utility, street, storm drain and sanitary sewer pump stations, street lighting, traffic signal, buildings, and related public works and City building projects; research project design requirements; perform complex calculations and prepare estimates of material costs and time considerations. Assign routine inspection, investigation, design, and drafting tasks to technical subordinates; review completed work; assist in the solution of difficult problems. Research building codes, publications and industry information sources. Develop and revise design and construction standards. Participate in the implementation of the City's traffic and transportation engineering programs; prepare and revise plans and specifications for traffic related projects; prepare special studies and reports and coordinate major projects. Participate in the City's Building Code Compliance program. Investigate field problems affecting property owners, contractors, and maintenance operations. Order survey, mapping, and data collection. Prepare estimates and feasibility reports for new or modified services and structures. Administer contracts for construction projects. Participate in the plan check, review, and processing of plans for private developments affecting streets, sewers, drains and related public works facilities and ensure that they meet all City imposed requirements. Check building plans for compliance with City building codes and ordinances. Prepare special engineering studies and reports. Serve as staff to a variety of City commissions, boards, and committees on public works, utility matters, or building code appeals issues. Coordinate planning, design, and construction activities with other City departments, divisions, and sections, and with outside agencies. May supervise, train, and evaluate lower level professional, technical and clerical subordinates. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Assistant Civil Engineer Knowledge of: Principles and practices of civil engineering as applied to public works, utilities, traffic, or building construction projects. Methods, materials, and techniques used in the construction of public works, building and utilities projects. Modern developments, current literature and sources of information regarding civil engineering and building codes and ordinances. Ability to: Make complex engineering computations and to check, design, and supervise the preparation of engineering plans and studies. Communicate clearly and concisely, orally and in writing. Use and care for engineering and drafting instruments and equipment. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience One year of experience in professional civil engineering work in one of the areas of assignments and Education A bachelor's degree from an accredited college or university with major study in civil engineering. -Or- Possession of an Engineer-In-Training (EIT) certificate. All education requirements must be verifiable from records of satisfactory completion of courses. Associate Civil Engineer In addition to the qualifications for Assistant Civil Engineer: Knowledge of: City engineering policies and procedures. Principles of supervision and training. Ability to: Perform complex professional engineering work with a minimum of supervision. Supervise and train subordinates. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience Two years of experience comparable to that of an Assistant Civil Engineer in the City of Sacramento. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. License or Certificate: Possession of a Certificate of Registration as a Professional Engineer in the State of California. Certificate of Registration as a Professional Engineer must be verifiable. PROOF OF CERTIFICATION Proof of the required certificate and/or license should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. PROBATIONARY PERIOD Employees must successfully complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Proof of certification and/or license should be submitted online with your application. Proof of certification and/or license will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Associate Civil Engineer examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/25/2023 11:59 PM Pacific
Stanislaus County, CA
Modesto, California, United States
About the Opportunity ABOUT THE POSITION The current vacancy is for the Modesto Library Children’s and Teen Librarian position. This position may be responsible for supervising Library Assistant staff. The Librarian I can be distinguished from the higher classification of Librarian II by the fact that the Librarian I is an entry-level position. Incumbents will perform the more routine Librarian functions and will work under direct supervision. The Librarian II is the journey-level classification in the series. Individuals selected may be appointed to either the I or II level classification, dependent upon their experience which will be evaluated by the County Librarian and the Chief Executive Office at the time of appointment. The incumbent will be required to work evening and/or weekend hours. All libraries in Stanislaus County are currently closed on Fridays except for the Modesto Library, Empire Library, and Hughson Library. All libraries are currently closed on Sundays. The libraries in Empire and Hughson are currently closed on Mondays. Schedules are subject to change. The work location could be any one of the thirteen branches within Stanislaus County. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Community and Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday, and shift assignments as identified in their MOU (Memorandum of Understanding). T he Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Typical Tasks of Children’s and Teen Librarian (Modesto): Organizing and implementing children and teen library programs; Providing Story Time and Coordinating School Visits; Selecting Children’s and/or Young Adult Materials; Preparing Desk Schedules for the Children’s Department; Providing reference and reader advisory assistance at the Children’s Service Desk; Represent the Library at community outreach events; Bilingual skill is desirable; Supervise and/or direct the work of Library Assistants and volunteers; Participate on systemwide task teams and committees; Speak to various individuals and organizations in the community about the Library and its services and programs; and Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) LIBRARIAN I & II (REFERENCE AND CHILDREN'S) SKILLS/ABILITIES Work well with customers of all ages; Prepare and maintain accurate reports, records and files; Communicate effectively, both orally and in writing; Be flexible and responsive to change; Conduct an effective reference interview; Provide in-depth reference and readers advisory service; Exercise initiative and independent judgment; and Initiate plan and coordinate programs. KNOWLEDGE Library purposes, principles, organization, techniques, terminology, procedures and online searching; Principles and sources used to evaluate, select and deselect print and non-print materials; Standard reference tools and methods of reference services including Windows, Internet, and Microsoft Word; General fiction and non-fiction books for children; and Storytelling techniques (Children's only). EDUCATION/EXPERIENCE LIBRARIAN I (REFERENCE AND CHILDRENS) A master's degree in library science must be acquired prior to appointment. A master's degree in library science from an American Library Association accredited library school; AND No experience is required. LIBRARIAN II (REFERENCE AND CHILDRENS) A master's degree in library science from an American Library Association accredited library school; AND A combination of training and experience sufficient to gain the requisite knowledge, skills, and abilities required for performing at the Level II. Typically this is acquired by one (1) year of experience at the Librarian I level. The County Librarian and the Chief Executive Office determine experience levels. Proof of education will be required for verification purposes at the time of selection. Applicants may submit proof of education with application if it is available. In addition to the minimum qualifications, applicant screening may focus on the following desirable qualifications. Please list any of these qualifications you may have within the "duties" section of the online application. DESIRABLE QUALIFICATIONS One (1) year experience in a supervisory capacity. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: JUNE 14, 2023 Oral Examination: TENTATIVELY THE WEEK OF JUNE 26 OR JULY 10, 2023 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 6/14/2023 5:00 PM Pacific
Jun 01, 2023
Full Time
About the Opportunity ABOUT THE POSITION The current vacancy is for the Modesto Library Children’s and Teen Librarian position. This position may be responsible for supervising Library Assistant staff. The Librarian I can be distinguished from the higher classification of Librarian II by the fact that the Librarian I is an entry-level position. Incumbents will perform the more routine Librarian functions and will work under direct supervision. The Librarian II is the journey-level classification in the series. Individuals selected may be appointed to either the I or II level classification, dependent upon their experience which will be evaluated by the County Librarian and the Chief Executive Office at the time of appointment. The incumbent will be required to work evening and/or weekend hours. All libraries in Stanislaus County are currently closed on Fridays except for the Modesto Library, Empire Library, and Hughson Library. All libraries are currently closed on Sundays. The libraries in Empire and Hughson are currently closed on Mondays. Schedules are subject to change. The work location could be any one of the thirteen branches within Stanislaus County. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Community and Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday, and shift assignments as identified in their MOU (Memorandum of Understanding). T he Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Typical Tasks of Children’s and Teen Librarian (Modesto): Organizing and implementing children and teen library programs; Providing Story Time and Coordinating School Visits; Selecting Children’s and/or Young Adult Materials; Preparing Desk Schedules for the Children’s Department; Providing reference and reader advisory assistance at the Children’s Service Desk; Represent the Library at community outreach events; Bilingual skill is desirable; Supervise and/or direct the work of Library Assistants and volunteers; Participate on systemwide task teams and committees; Speak to various individuals and organizations in the community about the Library and its services and programs; and Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) LIBRARIAN I & II (REFERENCE AND CHILDREN'S) SKILLS/ABILITIES Work well with customers of all ages; Prepare and maintain accurate reports, records and files; Communicate effectively, both orally and in writing; Be flexible and responsive to change; Conduct an effective reference interview; Provide in-depth reference and readers advisory service; Exercise initiative and independent judgment; and Initiate plan and coordinate programs. KNOWLEDGE Library purposes, principles, organization, techniques, terminology, procedures and online searching; Principles and sources used to evaluate, select and deselect print and non-print materials; Standard reference tools and methods of reference services including Windows, Internet, and Microsoft Word; General fiction and non-fiction books for children; and Storytelling techniques (Children's only). EDUCATION/EXPERIENCE LIBRARIAN I (REFERENCE AND CHILDRENS) A master's degree in library science must be acquired prior to appointment. A master's degree in library science from an American Library Association accredited library school; AND No experience is required. LIBRARIAN II (REFERENCE AND CHILDRENS) A master's degree in library science from an American Library Association accredited library school; AND A combination of training and experience sufficient to gain the requisite knowledge, skills, and abilities required for performing at the Level II. Typically this is acquired by one (1) year of experience at the Librarian I level. The County Librarian and the Chief Executive Office determine experience levels. Proof of education will be required for verification purposes at the time of selection. Applicants may submit proof of education with application if it is available. In addition to the minimum qualifications, applicant screening may focus on the following desirable qualifications. Please list any of these qualifications you may have within the "duties" section of the online application. DESIRABLE QUALIFICATIONS One (1) year experience in a supervisory capacity. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: JUNE 14, 2023 Oral Examination: TENTATIVELY THE WEEK OF JUNE 26 OR JULY 10, 2023 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 6/14/2023 5:00 PM Pacific
City of Sacramento, CA
Sacramento, California, United States
THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then p roof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application . Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/18/2023 11:59 PM Pacific
Jun 05, 2023
Full Time
THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then p roof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application . Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/18/2023 11:59 PM Pacific
City of Sacramento, CA
Sacramento, California, United States
THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. IDEAL CANDIDATE STATEMENT The Customer Service Representative reports to the Customer Service Supervisor within the Customer Service Unit in the Department of Utilities. The ideal candidate displays enthusiasm for customer service and has call center, banking, or cashiering experience and values providing exceptional customer service. The ideal candidate has the ability to explain complex billing issues to customers, both orally, and in writing, in an environment responding to a high volume of customer contacts. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/8/2023 11:59 PM Pacific
May 26, 2023
Full Time
THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. IDEAL CANDIDATE STATEMENT The Customer Service Representative reports to the Customer Service Supervisor within the Customer Service Unit in the Department of Utilities. The ideal candidate displays enthusiasm for customer service and has call center, banking, or cashiering experience and values providing exceptional customer service. The ideal candidate has the ability to explain complex billing issues to customers, both orally, and in writing, in an environment responding to a high volume of customer contacts. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 6/8/2023 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y6184A FIRST DAY OF FILING August 23, 2021 @ 8:00 AM, PT Applications will be accepted until needs of the department are met and is subject to closure without prior notice. Covid-19 Vaccination All Department of Health Services workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Heads a masonry section comprised of eight to thirty journey-level and sub-journey-level positions, or as first assistant to a higher level supervisor performing plastering, bricklaying, marble and tile setting, or other masonry construction, alteration, and repair work. Essential Job Functions Plans, assigns, supervises and inspects the work of journey-level subordinates, apprentices, helpers and laborers in plastering, bricklaying, marble and tile setting, or other masonry construction, alteration and repair work. Supervises the maintenance of work records. Lays out jobs and estimates labor and material requirements. Ensures that code requirements, safety regulation and safe work practices are observed. Coordinates work activities with other crafts and operating units. Determines work methods and types of materials to be used. Advises superiors concerning specifications for masonry work in construction and alteration projects performed under contract. Orders and maintains a stock of materials and supplies. Drives automotive equipment to and from work sites, in order to transport the necessary tools, equipment, and materials required to perform the job. Requirements MINIMUM REQUIREMENTS: Three years (3) journey-level* experience in masonry work which must have included experience in two or more of the following masonry crafts: plastering, bricklaying, marble or tile setting, cement finishing or metal lathing. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. LICENSE INFORMATION: Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. PHYSICAL CLASS III - Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION : *Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulations, or applying proper procedures to carry out work. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Any additional experience in excess of the Minimum Requirements for the qualifying option. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis, and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : AVAILABLE SHIFT: Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION : The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5 p.m. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add AMunoz4@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please provide your social security number for record control purposes. Federal law requires that all employed person have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Andrew Munoz, Exam Analyst Phone: (213) 288-7000 E-mail: AMunoz4@dhs.lacounty .gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 TELETYPE PHONE: (800) 899-4099 Closing Date/Time:
Oct 21, 2022
Full Time
TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y6184A FIRST DAY OF FILING August 23, 2021 @ 8:00 AM, PT Applications will be accepted until needs of the department are met and is subject to closure without prior notice. Covid-19 Vaccination All Department of Health Services workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Heads a masonry section comprised of eight to thirty journey-level and sub-journey-level positions, or as first assistant to a higher level supervisor performing plastering, bricklaying, marble and tile setting, or other masonry construction, alteration, and repair work. Essential Job Functions Plans, assigns, supervises and inspects the work of journey-level subordinates, apprentices, helpers and laborers in plastering, bricklaying, marble and tile setting, or other masonry construction, alteration and repair work. Supervises the maintenance of work records. Lays out jobs and estimates labor and material requirements. Ensures that code requirements, safety regulation and safe work practices are observed. Coordinates work activities with other crafts and operating units. Determines work methods and types of materials to be used. Advises superiors concerning specifications for masonry work in construction and alteration projects performed under contract. Orders and maintains a stock of materials and supplies. Drives automotive equipment to and from work sites, in order to transport the necessary tools, equipment, and materials required to perform the job. Requirements MINIMUM REQUIREMENTS: Three years (3) journey-level* experience in masonry work which must have included experience in two or more of the following masonry crafts: plastering, bricklaying, marble or tile setting, cement finishing or metal lathing. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. LICENSE INFORMATION: Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. PHYSICAL CLASS III - Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION : *Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulations, or applying proper procedures to carry out work. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Any additional experience in excess of the Minimum Requirements for the qualifying option. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis, and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : AVAILABLE SHIFT: Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION : The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5 p.m. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add AMunoz4@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please provide your social security number for record control purposes. Federal law requires that all employed person have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Andrew Munoz, Exam Analyst Phone: (213) 288-7000 E-mail: AMunoz4@dhs.lacounty .gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 TELETYPE PHONE: (800) 899-4099 Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAMINATION NUMBER: PH0672B FILING PERIOD: Thursday, June 8, 2023 from 12:30 p.m. to 2:29 p.m. Pacific Time (PT) Applications submitted after 2:30 p.m. (PT) on June 8, 2023 will not be accepted. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No Out-of-Class Experience will be accepted THIS EXAMINATION WILL REOPEN AS THE NEEDS OF THE SERVICE REQUIRE DEFINITION: Prepares reimbursement claims for health and/or mentalhealth care provided under Federal, State and Special medical aid programs or prepares yearly budget requests, annual financial plans and evaluates operational performance against expenditures standards. CLASSIFICATION STANDARDS: Positions allocable to this class conduct special studies, assignments or projects in expenditure management which involve the analysis of changes in laws, regulations or policies governing fiscal programs, the modification of accounting systems to incorporate changes and the production of program and financial reports. Essential Job Functions Analyzes reimbursement requirements for Federal, State, and/or Special Programs to determine if claims for reimbursement conform to applicable rules and regulations and result in maximum revenue collection. Prepares Medicare and Medi-Cal cost reports and State mandated disclosure reports. Analyzes costs and develops rates for contractual agreements with County and Non-county providers. Analyzes preliminary budget requests, conducts comparison studies of units and sub units previous financial performance and cost effectiveness, completes cost analysis, revenue forecast and reports findings and recommendations to financial management. Develops and/or monitors annual financial plans/unit budget allocations for the expenditure of funds within each unit, monitors performance against the plans/allocations, analyzes and prepares summaries of financial activities to keep units and executive management informed of financial condition. Develops, monitors and adjusts billing rates to reflect cost changes and maximize cost recovery. Analyzes utilization of billing rates and/or contract allocations for appropriate application , informs management of problems and recommends corrective action. Analyzes program performance data and conducts studies of accounts, records and the integrity of electronic data which are basic to program and financial reporting. Identifies operational problems, develops solutions and recommends modifications in the automated accounting system to improve the responsiveness of the system to the needs of expenditure management. Participates in cost, revenue, and accounting systems and procedural studies, reports findings and recommendations, implements those approved by Health Services or Mental Health, departmental administration and by the Auditor-Controller when needed. Writes policy and procedure manuals pertinent to accounting control, fiscal record keeping and audit trails. Reviews, analyzes and drafts replies to audit findings of governmental agencies. Requirements MINIMUM REQUIREMENTS: Completion of accounting courses in an accredited college* equivalent to 21 semester units or 32 quarter units including at least two courses in advanced accounting subjects such as governmental accounting, computerized accounting or auditing -AND- One year of professional accounting** or responsible staff*** experience in health care financial operations****. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information: *In order to receive credit for any type of college or university course work you must attach a legible copy of the Official Transcript(s) from the accredited institution(s), with Registrar's signature and school seal, to the application. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). S ee Employment Information under Accreditation Information. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and will not be accepted and may result in your application being incomplete and rejected. All documents must be attached to your application at the time of filing, or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. ** Professional accounting experience is defined as performing a variety of difficult and complex non-supervisory accounting assignments for the purpose of professional development. In the service of Los Angeles County, professional accounting is at the level of Accountant II and Account III. Accountant II is defined as performing a full range of professional accounting and auditing work in the preparation, analysis, review, maintenance, reconciliation and control of financial records and fiscal revenue and expenditures forecasting. Accountant III is defined as performing responsible and highly complex professional accounting and auditing work in the preparation, analysis, review, maintenance, reconciliation and control of financial records and fiscal revenue and expenditures forecasting. *** Responsible staff experience is staff experience at the journey-level requiring working knowledge of rules, regulations, and other guidelines relating to program are assigned. In the service of Los Angeles County, responsible staff experience is at the level of Administrative Assistant II. Administrative Assistant II is defined as analyzes and makes recommendations for the solution of a variety of problems of organization, budget, systems and procedures, program, facilities planning, general management, and personnel. **** Health care financial operations can include financial activities in the health care industry such as Medi-Cal service billing, payment, finance, accounting, cost, revenue, expenditure, budget, contracts, electronic health care claiming process, explanation of benefit adjudication functions, or similar financial activities performing or experiences earned in the health care industry or facilities. Desirable Qualification: Credit will be given for additional professional accounting or responsible staff experience in health care financial operations beyond the Minimum Requirements. Additional Information Examination Content: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100%. Applicants must meet the requirements described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information : The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information : The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift : Any shift, including evenings, nights, weekends and holidays. Application and Filing Information A pplications must be submitted ONLINE ONLY. We must receive your application starting from June 8, 2023 at 12:30 p.m. (PT) to 2:29 p.m. (PT). Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 2:29 p.m. (PT) deadline on June 8, 2023, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website at www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. NOTE : If you are unable to attach the required documents with your application online, you must email them to hrexams@ph.lacounty.gov within fifteen (15) calendar days from the date of the application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Failure to provide complete, accurate information will impact the assessment of your qualifications and the acceptance of your application into the examination process. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Fill out the application and supplemental questionnaire completely and correctly to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and description of work and duties performed. If your application and/or supplemental questionnaire is/are incomplete, the application will be REJECTED . ____________________________________ IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so, your application will be dispositioned as incomplete and will be REJECTED . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Closing Date/Time: 6/8/2023 2:30 PM Pacific
Jun 04, 2023
Full Time
EXAMINATION NUMBER: PH0672B FILING PERIOD: Thursday, June 8, 2023 from 12:30 p.m. to 2:29 p.m. Pacific Time (PT) Applications submitted after 2:30 p.m. (PT) on June 8, 2023 will not be accepted. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No Out-of-Class Experience will be accepted THIS EXAMINATION WILL REOPEN AS THE NEEDS OF THE SERVICE REQUIRE DEFINITION: Prepares reimbursement claims for health and/or mentalhealth care provided under Federal, State and Special medical aid programs or prepares yearly budget requests, annual financial plans and evaluates operational performance against expenditures standards. CLASSIFICATION STANDARDS: Positions allocable to this class conduct special studies, assignments or projects in expenditure management which involve the analysis of changes in laws, regulations or policies governing fiscal programs, the modification of accounting systems to incorporate changes and the production of program and financial reports. Essential Job Functions Analyzes reimbursement requirements for Federal, State, and/or Special Programs to determine if claims for reimbursement conform to applicable rules and regulations and result in maximum revenue collection. Prepares Medicare and Medi-Cal cost reports and State mandated disclosure reports. Analyzes costs and develops rates for contractual agreements with County and Non-county providers. Analyzes preliminary budget requests, conducts comparison studies of units and sub units previous financial performance and cost effectiveness, completes cost analysis, revenue forecast and reports findings and recommendations to financial management. Develops and/or monitors annual financial plans/unit budget allocations for the expenditure of funds within each unit, monitors performance against the plans/allocations, analyzes and prepares summaries of financial activities to keep units and executive management informed of financial condition. Develops, monitors and adjusts billing rates to reflect cost changes and maximize cost recovery. Analyzes utilization of billing rates and/or contract allocations for appropriate application , informs management of problems and recommends corrective action. Analyzes program performance data and conducts studies of accounts, records and the integrity of electronic data which are basic to program and financial reporting. Identifies operational problems, develops solutions and recommends modifications in the automated accounting system to improve the responsiveness of the system to the needs of expenditure management. Participates in cost, revenue, and accounting systems and procedural studies, reports findings and recommendations, implements those approved by Health Services or Mental Health, departmental administration and by the Auditor-Controller when needed. Writes policy and procedure manuals pertinent to accounting control, fiscal record keeping and audit trails. Reviews, analyzes and drafts replies to audit findings of governmental agencies. Requirements MINIMUM REQUIREMENTS: Completion of accounting courses in an accredited college* equivalent to 21 semester units or 32 quarter units including at least two courses in advanced accounting subjects such as governmental accounting, computerized accounting or auditing -AND- One year of professional accounting** or responsible staff*** experience in health care financial operations****. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information: *In order to receive credit for any type of college or university course work you must attach a legible copy of the Official Transcript(s) from the accredited institution(s), with Registrar's signature and school seal, to the application. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). S ee Employment Information under Accreditation Information. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and will not be accepted and may result in your application being incomplete and rejected. All documents must be attached to your application at the time of filing, or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. ** Professional accounting experience is defined as performing a variety of difficult and complex non-supervisory accounting assignments for the purpose of professional development. In the service of Los Angeles County, professional accounting is at the level of Accountant II and Account III. Accountant II is defined as performing a full range of professional accounting and auditing work in the preparation, analysis, review, maintenance, reconciliation and control of financial records and fiscal revenue and expenditures forecasting. Accountant III is defined as performing responsible and highly complex professional accounting and auditing work in the preparation, analysis, review, maintenance, reconciliation and control of financial records and fiscal revenue and expenditures forecasting. *** Responsible staff experience is staff experience at the journey-level requiring working knowledge of rules, regulations, and other guidelines relating to program are assigned. In the service of Los Angeles County, responsible staff experience is at the level of Administrative Assistant II. Administrative Assistant II is defined as analyzes and makes recommendations for the solution of a variety of problems of organization, budget, systems and procedures, program, facilities planning, general management, and personnel. **** Health care financial operations can include financial activities in the health care industry such as Medi-Cal service billing, payment, finance, accounting, cost, revenue, expenditure, budget, contracts, electronic health care claiming process, explanation of benefit adjudication functions, or similar financial activities performing or experiences earned in the health care industry or facilities. Desirable Qualification: Credit will be given for additional professional accounting or responsible staff experience in health care financial operations beyond the Minimum Requirements. Additional Information Examination Content: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100%. Applicants must meet the requirements described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information : The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information : The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift : Any shift, including evenings, nights, weekends and holidays. Application and Filing Information A pplications must be submitted ONLINE ONLY. We must receive your application starting from June 8, 2023 at 12:30 p.m. (PT) to 2:29 p.m. (PT). Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 2:29 p.m. (PT) deadline on June 8, 2023, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website at www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. NOTE : If you are unable to attach the required documents with your application online, you must email them to hrexams@ph.lacounty.gov within fifteen (15) calendar days from the date of the application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Failure to provide complete, accurate information will impact the assessment of your qualifications and the acceptance of your application into the examination process. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Fill out the application and supplemental questionnaire completely and correctly to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and description of work and duties performed. If your application and/or supplemental questionnaire is/are incomplete, the application will be REJECTED . ____________________________________ IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so, your application will be dispositioned as incomplete and will be REJECTED . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Closing Date/Time: 6/8/2023 2:30 PM Pacific
CITY OF OAKLAND, CA
Oakland, California, United States
The Position PLEASE NOTE: Due to current events and pandemic-related safety concerns, all exam dates and locations are tentative. Applicants will be notified as further information becomes available. Applicants should also check their email on a regular basis for updates. The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Would you like to use your engineering talents to contribute to a growing City? The City of Oakland welcomes you to apply for this exciting opportunity, where your professional development and advancement will be fostered. The City of Oakland is currently recruiting to fill two Transportation Engineer vacancies within the Department of Transportation. Under general supervision in the Oakland Department of Transportation (DOT), the Transportation Engineer performs professional engineering transportation, traffic, and civil engineering work, which includes: preparing project documents for the planning, design, construction, integration, deployment, and operations of multi-modal transportation and related projects to enhance safety, accessibility, mobility, and sustainability; planning, designing, implementing, integrating, deploying, and maintaining traffic signals, signal and transit operations, signal systems, intelligent transportation systems, telecommunication, transportation management systems, and databases; preparing and reviewing transportation studies including Environmental Impact Reports; providing lead direction to technical and professional staff; and performs related duties as assigned. T he Department of Transportation (OakDOT) is committed to designing traffic and transportation solutions that work to meet the needs of all Oaklanders and reduce existing inequities. OakDOT staff apply strong engineering, planning, policy and implementation expertise to advance mobility, accessibility, equity, safety and sustainability on our transportation system. The ideal candidate is a customer service-oriented professional with the ability to develop and deliver plans, projects, and programs within the Department of Transportation. The two current vacancies will be located within one of OakDOT’s following six sections. These positions will represent and further the City's commitment to racial equity in all transportation engineering work. Traffic Capital Projects - The Traffic Capital Projects team designs and prepares construction documents for projects that mitigate roadway hazards. Projects include roadway geometric, drainage, structural and ADA compliant elements, traffic signals, intelligent transportation elements, and major roadway improvements at freeway ingress/egress areas. Most work requires using AutoCAD Civil 3-D software. The team also leads the grants application process for project funds as well as off-site review for private projects. Paving & Sidewalks - The Paving & Sidewalks team designs and prepares construction documents for pavement rehabilitation and striping and ADA improvements based on a new innovative equity-based model. Improvements include complete streets design components, such as bike lanes, pedestrian refugees, and various other features . Traffic Engineering - The Traffic Engineering Section operates programs that improve roadway safety for schools and residential/commercial neighborhoods and supports inter-departmental and jurisdictional projects. Typical work involves helping residents slow down traffic in their neighborhood, working with principals to improve pedestrian safety around schools, setting speed limits for the police to enforce, restricting parking on narrow streets for the fire department to access, and reviewing neighboring jurisdictions' projects that impact Oakland streets. The team also delivers small-scale capital improvement projects funded by in house budget and outside grants for which the team competes and applies. The section has three Transportation Engineer positions of which one is vacant. The selected candidate will be the lead engineer in either citizens' requests or small capital projects, both of which are supported by two Assistant Engineers. Bicycle & Pedestrian Program - The Bicycle & Pedestrian Program facilitates, coordinates, and oversees the implementation of the City's Pedestrian and Bicycle Plans and supports OakDOT in creating, managing, and analyzing transportation data. The Program provides staff support to the City's Bicyclist and Pedestrian Advisory Commission. The Program is seeking to fill one vacancy as the lead staff in a team of 2.5 full-time employees designing and delivering low-cost/high-impact projects that implement the City's Pedestrian and Bicycle Plans. Multimodal Corridor Operations - The Multimodal Corridor Operations Section is staffed by engineers and electricians who maintain, operate, and improve Oakland's network of about 700 traffic signals. The section works closely with AC Transit on transit priority and the operation of the International Boulevard Bus Rapid Transit corridor. The section also works systematically to improve pedestrian and bicyclist safety through traffic signal timing and traffic signal upgrades. Right of Way (ROW) Management and Engineering Services -ROW Management and Engineering Services administer Oakland's public space regulations. Engineering Services issues permits for privately funded projects or work in the City Right of Way, and processes Subdivision maps. Engineering Service team includes OakDOT Permit Counter, the Plan Review unit with engineers, and construction inspectors. Engineering Service issues sewer lateral permit, curb gutter sidewalk permit, excavation permit, utility excavation permit, encroachment permit, private development design review permit, certificate of compliance, parcel map, final map, ROW vacation and easement dedication. Engineering Service work closely with the Planning and Building Department, Public Works, Environmental Service, Electrical Service, City Attorney’s office and external agencies, including Caltrans, BART, Utility companies and Alameda County Transportation Commission (ACTC). Engineering Service has expert level command of the Municipal Code and speaks for the agency in meetings with key stakeholders, including Oakland residents, developers, and public utilities. This is the journey-level classification in the professional transportation engineering series. incumbents are required to have registration as a Civil or Traffic Engineer in the State of California. Transportation Engineers perform complex professional civil and traffic engineering work and may lead and direct the work of lower level professional and technical staff. Appointment to this level requires considerable knowledge of all aspects of transportation engineering. Incumbents exercise a high degree of independent judgment designing and interpreting engineering plans and specifications, resolving technical problems, and interacting with the public. Incumbents receive general supervision from management staff including Supervising Transportation Engineer, Project Manager or Senior Transportation Planner and directs and supervises assigned technical and professional staff. The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Examples of Duties Duties may include, but are not limited to, the following: Supervise, prepare, and review transportation improvement plans, specifications, and cost estimates; conduct traffic investigations; design traffic signal configurations and operations; develop project, street, intersection, and parking geometric layouts; prepare and review traffic control plans; oversee consultants. Review transportation studies, perform investigations and submit recommendations regarding the installation of traffic control devices including neighborhood traffic control measures. Meet with and serve as liaison to City departments, other agencies, and business and citizen groups; provide technical information as needed; present information at public meetings. Participate in the planning and design of capital improvement projects as they relate to traffic and transportation; administer consultant and construction contracts; perform project inspection. Provide lead direction and technical training to assigned technical and professional staff. Drive a vehicle to work site; may be required to walk uneven surfaces in order to perform site inspections or conduct transportation studies. Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education: A Bachelor's degree from an accredited college or university in civil engineering, transportation or a closely related field. Experience: Three (3) years of professional engineering experience in transportation or traffic engineering. Possession of a Master's Degree in Transportation Engineering may be substituted for one (1) year of professional experience. License or Certificate / Other Requirements: Incumbents in this position are expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method of traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Drivers' License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Possession of a valid registration as a civil or traffic engineer in the State of California or possession of a valid registration as a civil or traffic engineer in another state and the ability to obtain California registration either by reciprocity or at the next available examination for which the candidate can apply. KNOWLEDGE AND ABILITIES Knowledge of: Transportation engineering principles, practices, and methods, and the familiarity with computer programs used to assist in analyses. Applying civil engineering principles related to transportation projects. Computerized civil engineering design and construction documentation programs such as AutoCAD Civil 3-D for complex transportation projects design Traffic control devices and practices relating system design, installation and equipment and operation. Principles of project and personnel management. Federal, state and local traffic engineering laws and ordinances. Contract preparation, contractor selection, administration of contract work, change orders, disputes, claims, and closing contracts. Principles of supervision and training. Computer systems and software applications. Ability to: Use computerized civil engineering design and construction documentation programs such as AutoCAD Civil 3-D to prepare accurate plans, specifications and cost estimates. Read and interpret plans specifications; and engineering reports. Provide lead direction to staff. Write clear, concise, and accurate technical and non-technical reports, studies, correspondence, and memoranda; prepare agreements; keep accurate records. Speak clearly and effectively during oral presentations before public and community groups and address transportation related concerns. Define areas of responsibility for work to be performed by consultant or contractor; administer contracts for professional engineering services. Research, analyze, and solve complex problems; apply statistical methods. Communicate effectively verbally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. Supplemental Information The Selection Process Stage I: The first stage in the selection process will consist of a review of each applicant's employment application, a copy of a valid registration as a civil or traffic engineer in the State of California or possession of a valid registration as a civil or traffic engineer in another state and the ability to obtain California registration either by reciprocity or at the next available examination for which the candidate can apply, and supplemental questionnaire for minimum qualifications (weighted pass/fail). Be sure to scan and attach a copy of your valid registration as a civil or traffic engineer to your on-line application. Applications submitted without all required materials will not be given further consideration. Stage II: The second stage will consist of subject matter experts evaluating and rating the completed supplemental questionnaires. Applicant responses to the supplemental questions must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement. The evaluation of supplemental questions may be weighted 100% of an applicant score (before residency and/or veteran points) and may determine rank on the eligible list. If a sufficient number of quality application packets are received, the supplemental screening may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III. Stage III: The third stage may consist of an oral interview examination that may be preceded by a brief written exercise (weighted100%) that will test the knowledge, skills and abilities listed in the qualifications section. The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. This is a continuous recruitment; additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list and referred to hiring departments according to rank. Candidates who are on an active eligible list may not re-apply for the duration of the eligible list. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at www.governmentjobs.com/careers/oaklandca If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. Date of Examination: Applications must be submitted no later than February 13, 2022, to be considered for the first exam in this continuous recruitment, which is tentatively scheduled for the week of February 21, 2022 . The City of Oakland is an EEO/ADA Employer. The City complies with all Federal, State and local laws mandating Equal Employment Opportunities. All qualified applicants will be considered in accordance with applicable laws prohibiting discrimination on the basis of race, color, religion, national origin, ancestry, sex, gender, age, veteran status, disability, marital status, gender identity, or sexual orientation. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
Mar 03, 2023
Full Time
The Position PLEASE NOTE: Due to current events and pandemic-related safety concerns, all exam dates and locations are tentative. Applicants will be notified as further information becomes available. Applicants should also check their email on a regular basis for updates. The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Would you like to use your engineering talents to contribute to a growing City? The City of Oakland welcomes you to apply for this exciting opportunity, where your professional development and advancement will be fostered. The City of Oakland is currently recruiting to fill two Transportation Engineer vacancies within the Department of Transportation. Under general supervision in the Oakland Department of Transportation (DOT), the Transportation Engineer performs professional engineering transportation, traffic, and civil engineering work, which includes: preparing project documents for the planning, design, construction, integration, deployment, and operations of multi-modal transportation and related projects to enhance safety, accessibility, mobility, and sustainability; planning, designing, implementing, integrating, deploying, and maintaining traffic signals, signal and transit operations, signal systems, intelligent transportation systems, telecommunication, transportation management systems, and databases; preparing and reviewing transportation studies including Environmental Impact Reports; providing lead direction to technical and professional staff; and performs related duties as assigned. T he Department of Transportation (OakDOT) is committed to designing traffic and transportation solutions that work to meet the needs of all Oaklanders and reduce existing inequities. OakDOT staff apply strong engineering, planning, policy and implementation expertise to advance mobility, accessibility, equity, safety and sustainability on our transportation system. The ideal candidate is a customer service-oriented professional with the ability to develop and deliver plans, projects, and programs within the Department of Transportation. The two current vacancies will be located within one of OakDOT’s following six sections. These positions will represent and further the City's commitment to racial equity in all transportation engineering work. Traffic Capital Projects - The Traffic Capital Projects team designs and prepares construction documents for projects that mitigate roadway hazards. Projects include roadway geometric, drainage, structural and ADA compliant elements, traffic signals, intelligent transportation elements, and major roadway improvements at freeway ingress/egress areas. Most work requires using AutoCAD Civil 3-D software. The team also leads the grants application process for project funds as well as off-site review for private projects. Paving & Sidewalks - The Paving & Sidewalks team designs and prepares construction documents for pavement rehabilitation and striping and ADA improvements based on a new innovative equity-based model. Improvements include complete streets design components, such as bike lanes, pedestrian refugees, and various other features . Traffic Engineering - The Traffic Engineering Section operates programs that improve roadway safety for schools and residential/commercial neighborhoods and supports inter-departmental and jurisdictional projects. Typical work involves helping residents slow down traffic in their neighborhood, working with principals to improve pedestrian safety around schools, setting speed limits for the police to enforce, restricting parking on narrow streets for the fire department to access, and reviewing neighboring jurisdictions' projects that impact Oakland streets. The team also delivers small-scale capital improvement projects funded by in house budget and outside grants for which the team competes and applies. The section has three Transportation Engineer positions of which one is vacant. The selected candidate will be the lead engineer in either citizens' requests or small capital projects, both of which are supported by two Assistant Engineers. Bicycle & Pedestrian Program - The Bicycle & Pedestrian Program facilitates, coordinates, and oversees the implementation of the City's Pedestrian and Bicycle Plans and supports OakDOT in creating, managing, and analyzing transportation data. The Program provides staff support to the City's Bicyclist and Pedestrian Advisory Commission. The Program is seeking to fill one vacancy as the lead staff in a team of 2.5 full-time employees designing and delivering low-cost/high-impact projects that implement the City's Pedestrian and Bicycle Plans. Multimodal Corridor Operations - The Multimodal Corridor Operations Section is staffed by engineers and electricians who maintain, operate, and improve Oakland's network of about 700 traffic signals. The section works closely with AC Transit on transit priority and the operation of the International Boulevard Bus Rapid Transit corridor. The section also works systematically to improve pedestrian and bicyclist safety through traffic signal timing and traffic signal upgrades. Right of Way (ROW) Management and Engineering Services -ROW Management and Engineering Services administer Oakland's public space regulations. Engineering Services issues permits for privately funded projects or work in the City Right of Way, and processes Subdivision maps. Engineering Service team includes OakDOT Permit Counter, the Plan Review unit with engineers, and construction inspectors. Engineering Service issues sewer lateral permit, curb gutter sidewalk permit, excavation permit, utility excavation permit, encroachment permit, private development design review permit, certificate of compliance, parcel map, final map, ROW vacation and easement dedication. Engineering Service work closely with the Planning and Building Department, Public Works, Environmental Service, Electrical Service, City Attorney’s office and external agencies, including Caltrans, BART, Utility companies and Alameda County Transportation Commission (ACTC). Engineering Service has expert level command of the Municipal Code and speaks for the agency in meetings with key stakeholders, including Oakland residents, developers, and public utilities. This is the journey-level classification in the professional transportation engineering series. incumbents are required to have registration as a Civil or Traffic Engineer in the State of California. Transportation Engineers perform complex professional civil and traffic engineering work and may lead and direct the work of lower level professional and technical staff. Appointment to this level requires considerable knowledge of all aspects of transportation engineering. Incumbents exercise a high degree of independent judgment designing and interpreting engineering plans and specifications, resolving technical problems, and interacting with the public. Incumbents receive general supervision from management staff including Supervising Transportation Engineer, Project Manager or Senior Transportation Planner and directs and supervises assigned technical and professional staff. The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Examples of Duties Duties may include, but are not limited to, the following: Supervise, prepare, and review transportation improvement plans, specifications, and cost estimates; conduct traffic investigations; design traffic signal configurations and operations; develop project, street, intersection, and parking geometric layouts; prepare and review traffic control plans; oversee consultants. Review transportation studies, perform investigations and submit recommendations regarding the installation of traffic control devices including neighborhood traffic control measures. Meet with and serve as liaison to City departments, other agencies, and business and citizen groups; provide technical information as needed; present information at public meetings. Participate in the planning and design of capital improvement projects as they relate to traffic and transportation; administer consultant and construction contracts; perform project inspection. Provide lead direction and technical training to assigned technical and professional staff. Drive a vehicle to work site; may be required to walk uneven surfaces in order to perform site inspections or conduct transportation studies. Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education: A Bachelor's degree from an accredited college or university in civil engineering, transportation or a closely related field. Experience: Three (3) years of professional engineering experience in transportation or traffic engineering. Possession of a Master's Degree in Transportation Engineering may be substituted for one (1) year of professional experience. License or Certificate / Other Requirements: Incumbents in this position are expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method of traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Drivers' License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Possession of a valid registration as a civil or traffic engineer in the State of California or possession of a valid registration as a civil or traffic engineer in another state and the ability to obtain California registration either by reciprocity or at the next available examination for which the candidate can apply. KNOWLEDGE AND ABILITIES Knowledge of: Transportation engineering principles, practices, and methods, and the familiarity with computer programs used to assist in analyses. Applying civil engineering principles related to transportation projects. Computerized civil engineering design and construction documentation programs such as AutoCAD Civil 3-D for complex transportation projects design Traffic control devices and practices relating system design, installation and equipment and operation. Principles of project and personnel management. Federal, state and local traffic engineering laws and ordinances. Contract preparation, contractor selection, administration of contract work, change orders, disputes, claims, and closing contracts. Principles of supervision and training. Computer systems and software applications. Ability to: Use computerized civil engineering design and construction documentation programs such as AutoCAD Civil 3-D to prepare accurate plans, specifications and cost estimates. Read and interpret plans specifications; and engineering reports. Provide lead direction to staff. Write clear, concise, and accurate technical and non-technical reports, studies, correspondence, and memoranda; prepare agreements; keep accurate records. Speak clearly and effectively during oral presentations before public and community groups and address transportation related concerns. Define areas of responsibility for work to be performed by consultant or contractor; administer contracts for professional engineering services. Research, analyze, and solve complex problems; apply statistical methods. Communicate effectively verbally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. Supplemental Information The Selection Process Stage I: The first stage in the selection process will consist of a review of each applicant's employment application, a copy of a valid registration as a civil or traffic engineer in the State of California or possession of a valid registration as a civil or traffic engineer in another state and the ability to obtain California registration either by reciprocity or at the next available examination for which the candidate can apply, and supplemental questionnaire for minimum qualifications (weighted pass/fail). Be sure to scan and attach a copy of your valid registration as a civil or traffic engineer to your on-line application. Applications submitted without all required materials will not be given further consideration. Stage II: The second stage will consist of subject matter experts evaluating and rating the completed supplemental questionnaires. Applicant responses to the supplemental questions must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement. The evaluation of supplemental questions may be weighted 100% of an applicant score (before residency and/or veteran points) and may determine rank on the eligible list. If a sufficient number of quality application packets are received, the supplemental screening may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III. Stage III: The third stage may consist of an oral interview examination that may be preceded by a brief written exercise (weighted100%) that will test the knowledge, skills and abilities listed in the qualifications section. The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. This is a continuous recruitment; additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list and referred to hiring departments according to rank. Candidates who are on an active eligible list may not re-apply for the duration of the eligible list. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at www.governmentjobs.com/careers/oaklandca If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. Date of Examination: Applications must be submitted no later than February 13, 2022, to be considered for the first exam in this continuous recruitment, which is tentatively scheduled for the week of February 21, 2022 . The City of Oakland is an EEO/ADA Employer. The City complies with all Federal, State and local laws mandating Equal Employment Opportunities. All qualified applicants will be considered in accordance with applicable laws prohibiting discrimination on the basis of race, color, religion, national origin, ancestry, sex, gender, age, veteran status, disability, marital status, gender identity, or sexual orientation. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV The Department of Information Technology is seeking a highly skilled IT Analyst IV to join our Law & Justice (L&J) Division. The successful candidate will be responsible for providing advanced level technical support, developing IT strategies, and managing projects related to the Sheriff's Office's IT systems. This position will also have opportunities to provide additional support to local law enforcement agencies, specialized bureaus, and Solano County Justice Partners (e.g. Public and Alternative Defender’s Office, Probation, and the District Attorney’s Office.) The position requires a Background Investigation be cleared prior to being hired. As an Information Technology Analyst IV, you will apply advanced level subject matter expertise and analytical skills while serving in the capacity of IT section lead overseeing designated critical L&J systems. You will perform the most complex tasks within the Information Technology Analyst series which includes, providing guidance & partnering with IT technical domains (e.g. software engineering, network/systems administration, service desk, security, datacenter, and operations etc.) Includes leading journey-level Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. This position receives Supervision from the Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate will have ADVANCED knowledge and working experience in: Working with law enforcement, correctional, or local government setting, and serving in an IT capacity Supporting Law and Justice Systems and have knowledge of the criminal justice system and the legal process. Security principles and practices, including access control, encryption, and vulnerability management. Defining business requirements of justice systems and translating them into technology solutions that meet the needs of the users. Leading and mentoring journey level IT staff, as well as collaborate effectively with other departments and stakeholders. Develop and implement IT strategies, manage projects, and provide guidance and support to other members of the IT team. Learning and working with Criminal Justice Information (CJI); working knowledge of the California FBI Security Policy for CJI. Applying the principles, methods, and techniques used in designing, developing, testing, implementing, and maintaining computer software systems. Having strong collaboration skills and ability to work with a variety of stakeholders. Project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Understanding data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Working with business stakeholders to implement new standards, technologies and systems that meet business needs. Interfacing with outside entities to facilitate application integrations, updates, and changes. Gathering, analyzing, and evaluating data and information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to produce high quality output under deadlines. Experience in the support the development of innovative, accurate products that meet business needs. Aptitude to apply principles, practices, and techniques of providing quality customer service. Working both independently and as part of a diverse, multi-skilled team. Ability to communicate methods and findings verbally, in writing and visually to technical and non-technical audiences. Developing information system designs, flow charts, and reports. Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments, and work locations. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. The ideal candidate will have the following desired knowledge: IT Business Analysis & Data Analytics IT Governance & Risk Management Information Technology Service Management (ITSM) IT Process Maturity Assessments & Improvements IT Project Management Business Process Modeling & Notation IT Requirement Gathering & Analysis The ideal candidate will have the following desirable certifications: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement). Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/16/2023 - Deadline to submit application along with educational documents for first review. Applications will be reviewed every 3 weeks thereafter. 05/08-05/12 - Tentative dates for hiring interviews. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. Do you have at least 5 years of experience with Law and Justice information technology systems and/or application engineering and support experience, including two 2 years of project lead or supervisory responsibility? Yes No 2. If you answered yes to question #1, please describe your experience with Law and Justice information technology systems and/or application engineering and support experience to include two years of project lead or supervisory responsibility? If not applicable, please type N/A in the response area. 3. Do you have 5 years of experience ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? Yes No 4. If you answered yes to question #3, please describe your experience with ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? If not applicable, please type N/A in the response area. 5. How many year(s) of experience do you have developing and maintaining IT policies, procedures, and standards to ensure the security and reliability of the Sheriff's Office's IT systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 6. How many year(s) of experience do you have managing IT projects from inception to completion, ensuring that projects are completed on time and within budget? No experience Less than 1 year 1-2 years 3-5 years 6+ years 7. How many year(s) experience do you have conducting technology feasibility assessments and providing recommendations for new IT technologies and systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 8. How many year(s) of experience do you have troubleshooting and resolving complex IT issues, including network, software, and hardware issues? No experience Less than 1 year 1-2 years 3-5 years 6+ years 9. How many year(s) of experience do you have conducting business and system analysis, (e.g. requirement gathering, technology solution evaluations, process modeling/notation, and problem management, etc.)? This experience would also include leading program staff in customer portfolio management and business analyst day to day operations. No experience Less than 1 year 1-2 years 3-5 years 6+ years 10. Which of the following certifications have you achieved? Check all that apply: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement) Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) 11. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 12. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Jun 04, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV The Department of Information Technology is seeking a highly skilled IT Analyst IV to join our Law & Justice (L&J) Division. The successful candidate will be responsible for providing advanced level technical support, developing IT strategies, and managing projects related to the Sheriff's Office's IT systems. This position will also have opportunities to provide additional support to local law enforcement agencies, specialized bureaus, and Solano County Justice Partners (e.g. Public and Alternative Defender’s Office, Probation, and the District Attorney’s Office.) The position requires a Background Investigation be cleared prior to being hired. As an Information Technology Analyst IV, you will apply advanced level subject matter expertise and analytical skills while serving in the capacity of IT section lead overseeing designated critical L&J systems. You will perform the most complex tasks within the Information Technology Analyst series which includes, providing guidance & partnering with IT technical domains (e.g. software engineering, network/systems administration, service desk, security, datacenter, and operations etc.) Includes leading journey-level Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. This position receives Supervision from the Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate will have ADVANCED knowledge and working experience in: Working with law enforcement, correctional, or local government setting, and serving in an IT capacity Supporting Law and Justice Systems and have knowledge of the criminal justice system and the legal process. Security principles and practices, including access control, encryption, and vulnerability management. Defining business requirements of justice systems and translating them into technology solutions that meet the needs of the users. Leading and mentoring journey level IT staff, as well as collaborate effectively with other departments and stakeholders. Develop and implement IT strategies, manage projects, and provide guidance and support to other members of the IT team. Learning and working with Criminal Justice Information (CJI); working knowledge of the California FBI Security Policy for CJI. Applying the principles, methods, and techniques used in designing, developing, testing, implementing, and maintaining computer software systems. Having strong collaboration skills and ability to work with a variety of stakeholders. Project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Understanding data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Working with business stakeholders to implement new standards, technologies and systems that meet business needs. Interfacing with outside entities to facilitate application integrations, updates, and changes. Gathering, analyzing, and evaluating data and information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to produce high quality output under deadlines. Experience in the support the development of innovative, accurate products that meet business needs. Aptitude to apply principles, practices, and techniques of providing quality customer service. Working both independently and as part of a diverse, multi-skilled team. Ability to communicate methods and findings verbally, in writing and visually to technical and non-technical audiences. Developing information system designs, flow charts, and reports. Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments, and work locations. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. The ideal candidate will have the following desired knowledge: IT Business Analysis & Data Analytics IT Governance & Risk Management Information Technology Service Management (ITSM) IT Process Maturity Assessments & Improvements IT Project Management Business Process Modeling & Notation IT Requirement Gathering & Analysis The ideal candidate will have the following desirable certifications: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement). Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/16/2023 - Deadline to submit application along with educational documents for first review. Applications will be reviewed every 3 weeks thereafter. 05/08-05/12 - Tentative dates for hiring interviews. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. Do you have at least 5 years of experience with Law and Justice information technology systems and/or application engineering and support experience, including two 2 years of project lead or supervisory responsibility? Yes No 2. If you answered yes to question #1, please describe your experience with Law and Justice information technology systems and/or application engineering and support experience to include two years of project lead or supervisory responsibility? If not applicable, please type N/A in the response area. 3. Do you have 5 years of experience ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? Yes No 4. If you answered yes to question #3, please describe your experience with ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? If not applicable, please type N/A in the response area. 5. How many year(s) of experience do you have developing and maintaining IT policies, procedures, and standards to ensure the security and reliability of the Sheriff's Office's IT systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 6. How many year(s) of experience do you have managing IT projects from inception to completion, ensuring that projects are completed on time and within budget? No experience Less than 1 year 1-2 years 3-5 years 6+ years 7. How many year(s) experience do you have conducting technology feasibility assessments and providing recommendations for new IT technologies and systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 8. How many year(s) of experience do you have troubleshooting and resolving complex IT issues, including network, software, and hardware issues? No experience Less than 1 year 1-2 years 3-5 years 6+ years 9. How many year(s) of experience do you have conducting business and system analysis, (e.g. requirement gathering, technology solution evaluations, process modeling/notation, and problem management, etc.)? This experience would also include leading program staff in customer portfolio management and business analyst day to day operations. No experience Less than 1 year 1-2 years 3-5 years 6+ years 10. Which of the following certifications have you achieved? Check all that apply: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement) Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) 11. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 12. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
