City and County of Denver Denver, Colorado, United States
Oct 16, 2021Full Time
About Our Job Effective September 30, 2021, all Denver County Court employees are required to conduct COVID testing twice weekly, unless they have attested to and verified with the Denver County Court Human Resources Department that they are fully vaccinated. Candidates for future employment will not be required to be vaccinated at time of application, but will be required to comply with the above on the first date of employment. Application Process: We encourage you to apply as soon as possible because this posting may close without notice. The Denver County Court (DCC) is seeking a Judicial Assistant II to join the team at the Criminal Division Clerk's Office. The DCC The mission of Denver County Court is to administer justice fairly, efficiently and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. The City and County of Denver's third branch of government is comprised of 18 judges, 3 full-time magistrates, and 300 staff members. Case types include state, civil, small claims, traffic, criminal, and other general sessions cases within the City and County of Denver. The Denver County Court proudly serves the community and continually seeks ways to incorporate procedural fairness and evidence-based practices. The Division The Criminal Division is a fast-paced environment that focuses on providing exceptional customer service to citizens with complex legal matters. There are 14 courtrooms in the division, hearing cases that include charges ranging from low level municipal code violations to high level felonies. Additionally, the division has two specialty courts: Wellness Court and Sobriety Court, and Outreach Court at the Denver Rescue Mission. We are committed to helping people, creating and maintaining an accurate court record, and providing support services to the Judicial Officers. Additionally, we are committed to providing our employees the opportunity for career growth and development. The Job As a Judicial Assistant II, you can expect your future coworkers to highly value customer service, knowledge of court process, engagement and teamwork. On average, our Judicial Assistants assist a diverse group of customers daily, while also completing special projects/partnering with senior leadership/etc. The primary duties of a Judicial Assistant will rotate on a monthly basis, so each team member can gain experience in multiple areas and develop their understanding of court process; the duties are cashiering, mail correspondence, processing filings, case entry, orders to seal, quality review and processing passports. Day-to-day, as a Judicial Assistant I, you can expect to: Provide excellent and impartial customer service to all who access the court- via telephone, in person, and in writing Create and maintain an accurate court record Clearly and effectively explain complex legal processes to customers with various needs Perform a variety of clerical functions, including: cashiering various forms of payment and processing passport applications Provide input on process improvement to coworkers and the leadership team Performs other related duties as assigned or requested. About You Our ideal candidate will have integrity and a strong commitment to public service, in addition to the following: 3 year of customer service experience - interacting with customers from diverse backgrounds dealing with stressful situations. Process improvement experience (PEAK Academy, Six Sigma, etc.) Be a self-starter/self-motivated Bilingual, Spanish preferred We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience Requirement: Three (3) years of clerical experience and one year of experience must have been in a court, law enforcement or legal setting. Education/Experience Equivalency: A combination of appropriate education and experience may be substituted for the education and experience requirements with the exception of the one year of experience in court, law enforcement or legal setting. License/Certifications: None To be considered for this position, you must include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab): Resume Cover Letter About Everything Else Job Profile CC2316 Judicial Assistant II To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $21.28 - $31.92 Starting Pay $21.28 - $29.26/hour based on education and experience Agency Denver County Court The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.