97 jobs found

Description This position will be responsible for various projects/systems which include development, implementation and support of the Total Law Enforcement System (TLES). The TLES consists of an electronic law records management system (RMS), electronic jail records management system (JMS), and an electronic field based reporting (FBR) system for all Law Enforcement Agencies throughout Charleston County. HIRING HOURLY RANGE: $25.28 - $34.39 APPLICATION PROCESS & DEADLINE: Submitted applications are reviewed by the hiring manager, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, APRIL 30, 2021 or earlier if filled. Duties and Responsibilities Duties include, but are not limited to: monitoring existing computer applications to determine revision or refinement needs; determining cause of malfunctions or inefficiencies and incorporates corrections. Assisting with performance testing and debugging of new and revised programs. Instructing end-users on computer software applications. Analyzing and interpreting systems and program specifications to ensure compliance with established standards and procedures. Preparing user system/process documentation; assisting in formulating and enforcing documentation standards. Preparing weekly, bi-weekly, and monthly reports. Training the trainers on new/changed features during version upgrades; documenting all trouble tickets solved internally or with vendor's help; developing and providing necessary operational and management reports from the database, application and system logs; recommending needed hardware, system software and application upgrades keeping short term and long term interests of all agencies involved; and performing other job duties and responsibilities assigned from time to time. Experience with windows based computers, databases and servers a must. Must also be familiar with the use of SQL management tools, data reporting, query applications, such as SQL, SSRS, and PowerShell. The use/or management of JMS/RMS systems preferred. Interpersonal and communication skills are a must. Minimum Qualifications MINIMUM REQUIREMENTS: Position requires a Bachelor's Degree and 3-5 years of experience in computer programming, troubleshooting, and/or training; OR any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Experience with law enforcement RMS is highly desired; experience with fire and medical RMS preferred. MINIMUM QUALIFICATIONS: A qualified applicant must also (1) be a U. S. citizen over 18 years of age, (2) possess a valid South Carolina driver's license or be able to obtain one prior to hire, (3) be proficient in PC applications using Microsoft Office and the Internet (4) submit a certified typing score of at least 30 CWPM, taken within the last six (6) months, at the time of application. Only tests taken at, and certified by, Alternative Staffing or the SC Department of Employment and Workforce are accepted. (5) must be able to lift and carry computers and equipment (6) and have excellent interpersonal and written/verbal communication skills and be able to interact with all individuals in a professional and courteous manner at all times.Closing Date/Time: 4/30/2021 11:59 PM Eastern

Position Description The City of Tacoma is currently recruiting for a highly motivated, energetic, customer service oriented, qualified candidate to serve as a first point-of-contact for IT related incidents and requests. The IT Helpdesk Specialist works directly with our employees to provide assistance, support, and documentation on our technologies. This position maintains, troubleshoots, and repairs computer hardware & software, wireless devices, network hardware, computer peripherals, and phones. Responsibilities Include: Review and process IT service and disruption tickets submitted through a self-service portal Log all relevant incident/service request details Allocate categorization and prioritization codes into the current IT Service Management tool Handle password resets, creation of network accounts, Active Directory maintenance, application/software support and inventory control Escalate more complex issues that cannot be resolved by the Service Desk staff to different internal IT service providers Assist in communicating IT service disruptions and change management activities Work collaboratively with the PC support staff Qualifications An equivalent combination to: Graduation from high school or GED Two years' experience operating computer and peripheral equipment, including one year's experience of technical customer service Some positions may require incumbents to successful pass a Criminal Justice Information Services (CJIS) background check Knowledge & Skills The ideal candidate will be able to provide excellent customer service, as well as the following knowledge and skills: Operation, troubleshooting/diagnosis, cleaning, and minor repair of computers, peripheral equipment Operations, procedures and corrective actions to take during troubleshooting Use of IT Service Management tools Work independently with little direction Successfully work together within Service Desk as well as cross-functional team dynamic Communicate effectively, both orally and in writing using tact, patience and courtesy. Read and interpret technical and operating instructions Analyze situations accurately and adopt an effective course of action Meet schedules and timelines Maintain records and prepare reports Lift boxes of paper and computer equipment Selection Process & Supplemental Information This recruitment is being managed by Alissa McLain, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma Tacoma is one of the nation's healthiest, safest, and most playful cities. We have daily access to stunning natural surroundings and a great quality of life. We are Washington's most diverse big city, with arts, culture, parks, and recreational opportunities that are envied by much larger cities. We recognize how lucky we are, but we know we can make it even better....TOGETHER! Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant developments such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! Apply All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Applicants who meet the minimum qualifications will have their supplemental question responses reviewed by a panel of subject matter experts as part of the civil service examination. Applicants who pass the examination will be placed on the eligible list for interview and hiring consideration. Applicants selected for interviews may be required to participate in a work problem prior to their interviews. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and WSCCCE Local 120. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. Should you have any questions about this position please call Human Resources at (253) 591-5400 before 5pm on the closing date. Closing Date/Time: 4/13/2021 5:00 PM Pacific

Position Description The IT Support Specialist II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc. Major/Essential Functions *Provides academic and technical support for faculty, staff, and students relating to hardware, software, educational, and integration issues *Provides learning management system technical support for SHP faculty, staff, and students. *Works toward advancing SHP goals and mission as a member of the SHP Educational Technology Team as directed by the SHP Assistant Dean for Technology Services. *Creates, coordinates, and participates in SHP faculty and staff training sessions *Maintains records of customer contact and resolution via the SHP Educational Technology work order system. *Must demonstrate integrity, professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kind Hearted, Integrity, Visionary, and Beyond Service. Position Specific Qualifications Experience with and knowledge and understanding of the following: Computer hardware, software, and processes Learning Management Systems Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Preferred Qualifications Preferred Knowledge, Skills and Abilities Strong problem-solving skills Excellent oral and written communication skills Ability to work collaboratively with all individuals Required Attachments Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

The Job Telecommunication Services Division is recruiting for Telecom Systems Specialists who review, evaluate, program, and make recommendations on telephone services for new and existing county facilities. These positions are located at the Innovation and Technology Department (ITD) main office in San Bernardino and will primarily provide remote customer support over the phone and/or email with occasional site visits as needed. *Official title: Telephone Service Specialist; for more detailed information, refer to the Telephone Service Specialist job description. This excellent opportunity also offers a highly competitive benefits package. Click the image below to learn more! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Working Conditions: Employees may be asked to work during unusual hours, inclement weather, and other adverse circumstances. Minimum Requirements Experience: Two (2) years, within the last four (4) years, of telecommunications experience with primary responsibility for planning, programming, troubleshooting, implementing, and recommending computerized telephone switching systems, including voice mail. Experience must be with an employer that utilizes large telephone systems and/or multiple PBX switches. Such experience should be clearly demonstrated on the application. Desired Qualifications Education in communication technology, certification in Cisco and Nortel, and experience with Nortel PBX, VoIP, CallPilot, Cisco Call Manager, Cisco Unity Connection, and VXTracker Telecom Management system is highly desirable. Selection Process There will be a competitive evaluation of qualifications based upon a review of the Application and the Supplemental Questionnaire. It is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be accepted in lieu of the application materials. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 4/23/2021 5:00 PM Pacific

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Must pass CJIS (Criminal Justice Information Services) background and certification Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous

Description: Salary and Benefits Salary Range: $6,034.00/month to $7,651.00/month. PLEASE NOTE: The starting salary will be between $6,034.00/month and $6,842.50/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit https://www.csueastbay.edu/hr/benefits/index.html About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Facilities Control Specialist (FCS) is responsible for installation, maintenance, adjustment and repair of electric, electronic, pneumatic and digitally controlled building automation systems from moderate to complex HVAC and refrigeration systems. Incumbents monitor, troubleshoot, design, modify, calibrate and program system features; and respond to technical and mechanical problems, either remotely or on-site. Incumbent must be thoroughly conversant in the software operation of the applicable building automation system and have journey-level skills and experience to allow them to diagnosis, repair and maintain complex HVAC systems and their components. The Facilities Control Specialist (FCS) monitors and maintains the building automation systems and provides very limited support to operation, maintenance and repair of these systems. Limited support may include assisting the operations team on some manual repairs and adjustments. Under limited supervision, incumbents install, modify, and adjust computer-based heating, ventilation and air conditioning equipment and systems; fabricate and implement programs or building control strategies for digitally controlled or global supervisory controlled systems; troubleshoot, design and modify programs for building automation systems; repair and maintain individual hardware and software components of applicable systems. Perform minor to major overhauls which include disassembling and inspecting of all parts, replacing worn and defective parts, reassembling of all equipment and controls, testing to ensure proper functionality; perform major/minor repairs of microprocessor-based automation systems that monitor and control building environments; respond to requests for service; diagnose and troubleshoot system problems and correct as necessary; may serve as the departments specialist on building automation systems; and train others on the troubleshooting, overhaul, repair, calibration, and testing of controls to facilitate the maintenance of systems. Participate in Facilities/campus energy sustainability programs and initiatives to ensure that information, support, design, and enhancement of department, campus, statewide energy saving incentives. Advises others of building automation abilities and limitations, and assists with recommending strategies developing CSU, and campus energy goals/objectives. Responsibilities Provide daily, weekly, monthly, annual monitoring and maintenance of building automation systems, (ALS and Allerton, BMMS) on all HVAC campus/building assets supporting building internal environmental controls. Monitor, troubleshoot, and respond to technical and mechanical problems. Assist and coordinate with department engineers BMMS support to building assets requiring correction, repair, and/or replacements. Provide needed oversight and corrective actions either on campus or remotely as required supporting all campus customer-working hours of operation. Support software upgrade(s), design, modifications, calibration, and programming of all campus based BMMS computer based monitoring systems. Install, modify, and adjust computer-based heating, ventilation and air conditioning equipment and systems; implement programs or building controls digitally supporting BMMS over-site of building computer based energy systems. Work with Facilities Development & Operations Energy Department and Campus Sustainability Department to meet the University's mission to conserve energy consumption and improve the interior space ambient air quality in each campus building. Incumbent is consulted by Planning Design and Construction on new projects and remodels regarding the design, specification and construction. Incumbent is consulted on energy efficient projects, programs enhancement for to meet the Energy Department's goals and objectives. Provide period reports and respond to regulatory inquires as requested. Support University's efforts to adjust HVAC controls on to meet health and safety requirements. Provide inputs on future enhancements. Required Qualifications Knowledge: Must possess a thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems, including thorough knowledge of assigned building automation. Currently ALS and Allerton BMMS systems. Thorough knowledge of high and low pressure boilers, and heating, pneumatic ventilating, air conditioning, refrigeration and other mechanical equipment. Thorough knowledge of the methods, tools and materials used in the operation, maintenance and repair of such equipment. General knowledge of ventilation principles, thermal dynamics, and closed water systems. Working knowledge of energy management systems including the ability to understand and use system features. General knowledge of the methods, materials, tools and equipment used. General knowledge of Cal OSHA regulations. Abilities: Must be able to use building automation systems programming features to design, modify and implement programs to achieve facilities management goals, and well as to perform remote and hands-on troubleshooting, intervention and repairs as needed. Must be able to install, operate and repair HVAC equipment and systems. Demonstrate a high degree of mechanical skill equivalent to journey level in one or more related Trades such as Plumbing, pipe fitting, electrical, or air conditioning. Read, interpret and work form blueprints, plans, drawings and specifications. Make rough sketches' estimate cost, time and materials of mechanical work. Maintain records and retrieve data related to work performed using manual and/or computerized record-keeping systems. Prepare standard reports; provide instruction to unskilled and semi-skilled assistants. Analyze and respond appropriately to emergency situations. Read and write at a level appropriate to the position. Perform arithmetic calculations as required by the position. Demonstrate the ability to understand and respond clearly in written and oral language. Demonstrate understanding and comply with the current Teamsters Unit 6 bargaining agreement. Effectively listen and understand sensitivity and awareness in relating to individuals of diverse backgrounds. Work with trust and respect, and ability to manage conflict constructively. Ability to anticipate conditions/plan ahead; ability to establish priorities and meet deadlines. Willingness to take on new projects/methods, willingness to support organizational goals, flexibility in response to changing circumstances. Excellent customer service skills. Employee must be able to work in high locations on ladders, scaffolds, motorized equipment, etc. Employee must be able to work in confined spaces. Employee must be able to work in varying climatic conditions, to include inclement weather. Employee must be able to wear a respirator. Some work on weekends and holidays may be required, and the workweek will be adjusted accordingly. May be required to work alone if working conditions dictates. Position may be needed during campus emergencies such as power outages, minor and major natural disasters, pandemics, etc. Minimum Qualifications Four or more years of experience in the following areas: a) Progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems. b) Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and contort systems. c) Experience using programming features of building automation systems. Preferred Skills and Knowledge Condition(s) of Employment Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled

ABOUT THE POSITION Clark County is seeking qualified candidates to apply for the Family Services Specialist I/II position. Candidates from this recruitment will initially fill the Department of Family Services academy. This posting may be used to fill future vacancies in the Departments of Social Service and Juvenile Justice Services. Clark County Department of Family Services is the local child welfare agency whose role it is to help keep children safe. The Family Services Specialist is an entry level position which performs a variety of professional child welfare and protection duties to support the safety, permanency and wellbeing of children. They perform various assessments and implement treatment and behavioral intervention techniques for clients that have been identified as abused, neglected and abandoned, behaviorally or emotionally impaired or medically fragile. Family Services Specialists will begin working in one of our three divisions: Hotline/Intake, CPS/NIA, or Permanency. In other jurisdictions this position may be considered a Social Worker. The Family Services Specialist position for Clark County Social Service performs a variety of independent professional casework to assist with intervention and focus on achieving adult client self-sufficiency. The position conducts interviews with clients to obtain information for program/service eligibility. Assessments of the client's support systems are completed to implement a service plan by the Family Services Specialist. Based on client information and agency guidelines, a determination is made for programs and services, which include client participation in a case management program and interaction with co-workers, community partners and other professionals. The Family Services Specialist position for the Department of Juvenile Justice Services performs a variety of independent professional assessment and casework to support youth with school attendance and achievement and assist the family unit with stabilization and functioning. The position conducts interviews with youth and their families in order to identify areas of need and develop responsive case plans. The approach is family-centered and strength-based and includes joining with families to establish positive working relationships. Family Services Specialist I: $24.44- $37.87 Hourly Family Services Specialist II: $26.36 - $40.89 Hourly This examination will establish an Open Competitive and Promotional list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by the Office of Human Resources. The Family Services Specialist I is a training underfill position: upon successful completion of the probationary period (520 hours worked to 2,080 hours worked) and the training program, which is up to two (2) years, the successful candidate will be non-competitively promoted to Family Services Specialist II. Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available. This recruitment may be used to fill term (Limited-Permanent) positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. The first group of applications meeting minimum qualifications will be invited to the 1st written examination scheduled for the week(s) of April 23, 2021 and/or May 3, 2021 (please note this date is subject to change). Those passing the written examination will be invited to interview the week(s) of May 17, 2021 and/or May 24, 2021 for the Department of Family Services. Subsequent applications will be periodically screened for minimum qualifications and invited to future testing dates, which may vary. THE EXAMINATION PROCESS: This is an open and continuous recruitment; therefore, testing dates will vary depending on when the application was received and reviewed by Human Resources for meeting minimum qualifications. There will be multiple parts to the examination process for the Family Services Specialist I/II position: Written Examination - Must pass with a 70% or higher Oral Board Interview - Varies based on department Written Examination : Candidates meeting the minimum qualifications will be invited to participate in the written examination. Invitations will be sent out via e-mail. Specific dates of the examination will be determined by the date applications are received and reviewed for meeting minimum qualifications. Candidates with a score of 70 and above on the Written Examination will be placed on the Eligibility List. Oral Board Interview : Candidates placed on the Eligibility List will be notified via email if they are selected to interview for a department. Specific interview dates will be determined by the date application is received and reviewed for minimum qualifications and when the written examination was successfully completed. MINIMUM REQUIREMENTS Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Education and Experience: Family Services Specialist I - Bachelor's Degree in Social Work, Child Development, Psychology, Special Education, Behavioral Science, Counseling, Early Childhood Education, Health Science, Human Services, Education, Nursing, Criminal Justice, Social Services, Sociology, Public Administration, Business Administration, Communications, Marketing or Social Science. Family Services Specialist II - In addition to the above: Two (2) years full-time experience providing protective casework/counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and/or residential setting. Working Conditions: Work under potentially abusive, hazardous or emergency conditions. May work evening, night, weekend and holiday shifts. Some positions may require possession of a personal vehicle, which may be used for work purposes. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES General Family Services Tasks Performed in All Positions Drives a vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings; Some positions may require possession of a personal vehicle, which may be used for work purposes. Participates on various multi-disciplinary teams regarding clients; Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team/unit/division; Works in a typical human services, detention, or public safety setting; Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors; Communicates in person or over the telephone; Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public; Uses critical thinking skills to evaluate complex problems and alternatives; Employs sound judgment consistent with various social work principles and practices when appropriate; Works with the justice system and testifies in court; Facilitates, supervises and documents parental and sibling visitation. In the Department of Family Services , the Family Service Specialist I/II functions as a primary position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units. Child Protective Services (CPS) & Hotline Takes, screens and documents incoming phone calls from various community sources regarding potential child abuse and/or neglect complaints; Interviews children, parents, and family members, representatives from various agencies and others, in person and on the phone to obtain and verify pertinent information regarding potential child abuse and neglect referrals; Assess immediate safety needs of children to include both their physical and mental health; Arranges for immediate response to emergency calls, immediate removal and placement of children when warranted and collaboration with various Law Enforcement agencies. Child Receiving/Placement Receives children being admitted into protective custody, makes admission determinations and processes the admissions; Assesses the immediate needs of children regarding physical and mental health; Identifies relative and/or foster care placements for children. Permanency Case Management (Out of Home, In-Home and Adoptions) Provides on-going assessment of the future risk of harm to children and needed services to reduce the risks of future harm; Plans for children, focusing on the goal of preserving their family, reunification, or achieving permanent placement in another family; Provides services to families with child abuse and/or neglect issues in a variety of settings including family homes, foster care, adoptive homes, relative care and other alternative out-of-home placements; Develops collaborative case plans with families and key parties to address barriers to child safety and revises plans with children and families; Assists in meeting case plan goals and provides regular monitoring of case progress; Makes referrals to community agencies and develops case strategies for short- and long-term assistance and problem resolution; Performs crisis intervention when needed; Provides various services to aid clients in promoting and achieving self-sufficiency when appropriate; Assesses, secures and monitors financial resources for which clients have been deemed eligible to receive (i.e. Social Security...); Identifies candidates for adoption planning and assists in successful case transition; Conducts Home Studies to assess both stability and placement options for children being adopted; Assists adoptive parents in understanding and supporting family connections (e.g. with siblings) of child/ren to be adopted; Conducts post-placement visits after adoption. Resource Development and Support Identifies, evaluates, and secures appropriate alternative placements including foster homes, homes of relatives, group homes, and/or other alternative living arrangements; Conducts foster parent licensing investigations to determine the validity, extent and urgency of child abuse and/or neglect complaints; Assesses and licenses individuals and agencies who apply to provide care for children, such as foster parents; Performs recruitment, training, and/or licensing of qualified foster families; Assist in the on-going development of the recruitment and licensing process; Coordinates, schedules and facilitates on-going foster care recruitment orientations and trainings for all new foster care families; Interviews potential foster parents and teaches behavior modification and counseling techniques for children and families. In the Social Service Department, the Family Services Specialist I/II conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status; Utilizes agency guidelines, state, and federal regulations to determine/confirm eligibility for programs and services; Explains agency and program rules, regulations and procedures; Assists clients in completing required forms and in gathering necessary documentation; Identifies the social, economic and physical needs of clients; Assesses the client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan; Refers clients to appropriate community medical, emotional, economic and social support organizations; Advocates for or assists the client in obtaining needed services; Provides basic intervention and client and family counseling as required; Implements and provides the basic principles, policies, practices and procedures of social services, Follows recognized and approved principles and practices of case management; Possess and implements basic crisis intervention and counseling techniques; Maintains an awareness of existing basic community resources and of community programs available to assist clients with identified needs; Confers with other departmental professionals and supervisors regarding potential service provision. In the Department of Juvenile Justice Services , the Family Services Specialist I/II conducts a variety of supportive services for at-risk youth and families from a human services perspective. Due to the diverse utilization of the position, incumbents in this classification may be assigned in any of the following units. Community Outreach (The Harbor and The Truancy Prevention Outreach Program) Conducts assessments of youth and families in a variety of domains in order to identify immediate and long-term needs; Develops case plans in conjunction with youth and families in order to prioritize needs and provide resources and supports to assist the family in achieving their goals; Provides case management services in a variety of settings including family homes, relative care and other alternative out-of-home placements to ensure youth and families receive the desired interventions in a timely manner; Transports youth and families to appointments as needed; Documents demographic information, assessment results as well as case notes in FamilyTRACS; Facilitates life skills classes for youth and/or parents on a variety of topics; Works collaboratively with community partners to ensure youth and families receive comprehensive and evidenced-based services; Provides in-home interventions; Performs crisis intervention when needed. Probation Intake Interviews youth and families referred to the Court via citation or booking obtaining the correct demographic information and entering it into FamilyTRACS; Administers the Intake pre-screen on each youth; If releasing a youth on a return agreement, completes the return agreement form using the appropriate return date; Transports youth to alternative placement settings, appointments or home as needed; Provides crisis intervention when needed; Provides general information and resources to walk-in clients or community calls; Presents recommendations at Detention, Plea, and verbal Report and Dispositional Hearings; Provides case management services to youth on Hold Open status; Provides in-home interventions; Divert appropriate youth through referrals to The Harbor and informal probation programs Field Probation Provides services and monitoring to ensure compliance with Court Orders; Provides supervision of youth in their own homes, group or foster homes, residential treatment centers (RTC), and other programs; Responsible for keeping complete and accurate case notes and entering that information in FamilyTRACS by the indicated timelines; Monitors youth's school attendance and academics; Assists youth in developing competency in job seeking skills; Visits youth and families within community settings (home, school) Involves family in the facilitation of the treatment program. Networks with community resource providers; Refers youth and families to appropriate community resources when needed; Prepares written reports and documentation on youth's progress; Gives oral presentations in Court, in staffings, and during unit meetings; Monitors youth in community service programs and tracks the work of youth who are required to complete community service hours; Enters "face to face," telephone and other contacts as specified in FamilyTRACS in intervals as indicated by the assigned supervision levels or standards set forth; Provides in-home interventions; Administers validated assessment tools and utilizes results to inform case plans. PHYSICAL DEMANDS Mobility to work in a typical court, detention or public safety setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals, use standard office equipment, and be capable of commuting to various off-site locations in order to attend meetings or make on-site visits; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Specified positions may require mobility and stamina to assist youth, families, adults and/or seniors experiencing crisis and support client safety and well-being. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: Continuous

NOTES Bilingual speaking candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile https://www.mass.gov/orgs/district-court POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Trial Court Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. Employment is contingent upon passage of a criminal record check. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

Position Description The City of Tacoma is establishing a list for the Real Estate Specialist classification . This list will be used for a period of one year to fill vacancies in this classification. Real Estate Specialists provide support to Real Estate Officers and Senior Real Estate Specialists in acquisition, disposition and management of the City's real properties, rights of way and utility corridors. Duties include researching property ownership records and documents, recording transaction documents and plats, setting up and maintaining real property files, entering and maintaining data in an electronic real estate database, and mapping property rights. Work also entails other general duties including drafting correspondence, reports, and spreadsheets using Microsoft Office software; using the City's GIS systems. The Real Estate Specialist will also assist the Environmental Services Department with its in-lieu assessment program by handling all in-lieu assessment related inquires, permit reviews, calculation requests, databases, and maps. If the below list of personal traits sounds like you, then you are just the type of person we are searching for to join our team! Outgoing, positive personality who enjoys managing technical, administrative details in support of real estate transactions. Excellent interpersonal communication and collaboration skills. Strong personal motivation and drive - a disciplined and committed self-starter. Detail-oriented with follow-through. Strong commitment to creating and maintaining an equitable, anti-racist environment within both the Organization and the Community. Essential Duties: Maintain files of real property ownerships; prepare and send Local Improvement District (LID) statements to owners; compute interests on delinquent accounts; prepare liens and foreclosures as directed. Maintain ownership records of real property belonging to City of Tacoma; maintain accurate real property maps of real estate transactions; review deeds, judgments and easements for accurate description of property; and ascertain the necessary supporting documents and data. Prepare maps of real property and easements; identify, number and index instruments of conveyances; assure that deeds and easements are appropriately drawn and recorded; file instruments according to standard filing system. Prepare and maintain a variety of manual and electronic files, records and reports as required such as easements, permits, deeds, franchises, LID files, records of petitions, LID hearing reports and in-lieu-of assessments on sanitary sewers and other related documents. Contact a variety of City personnel and outside agencies such as banks, realtors and escrow companies and others to provide and receive information; assist the public in understanding all types of real estate issues including LIDs and provide other related property right information. Perform a variety of clerical duties such as manual and electronic filing, copying and typing of general correspondence. Perform similar and incidental duties as required. Our Ideal Candidate will have: Excellent written and verbal communication skills, including the ability to develop and maintain positive relationships with internal and external clients; Experience and familiarity with real property title concepts and instruments; Knowledge and skill using Geographic Information Systems (GIS) for property records research and maintenance; Real property / right of way / title experience; Skill in a variety of research methods, particularly internet, courthouse and recorded documents; Knowledge of database principles and practices. Knowledge of survey concepts; Experience and working familiarity with AutoCAD. The Principles that Guide Us: Tacoma, the City of Destiny , has a workforce of dedicated, talented and open-minded employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement in all that we do. The Principles that Guide Us, Integrity, Service, Excellence and Equity, speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service. Physical Requirements and Working Conditions: Typical office environment and outdoor activities (i.e. property inspections). Qualifications Graduation from high school or equivalent and three (3) years' responsible experience in right of way, real property title examination, recording, escrow, surveying, appraisal, or closely related field. DESIRED QUALIFICATIONS Familiarity with right of way laws and federal regulations governing right of way acquisition. Experience and working familiarity with AutoCAD LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid Washington State driver's license at time of appointment with maintenance thereafter. Knowledge & Skills Practices, techniques and terminology used in the examination of land titles and descriptions and real estate transactions. Procedures related to the acquisition and transfer of real estate. Modern office practices, procedures and equipment including computer terminals. City organization, operations, policies and objectives. Mapping of real property easements and related information. Maintain appropriate manual and electronic files of real-property records. Prepare statements, foreclosure letters and complex foreclosure worksheets for the legal department. Effective oral and written communication. Calculate size of parcels and rights-of-way accurately to determine the square footage or acreage of City's real property interests. Understand and follow oral and written directions. Perform basic math calculations. Learn to interpret, apply and explain codes, rules, regulations, policies and procedures. Establish and maintain cooperative and effective working relationships with others using tact, patience and courtesy. Perform duties such as filing, duplicating, keyboarding, scanning and indexing of real estate documents. Prepare and maintain records and prepare reports. Selection Process & Supplemental Information To be considered for this opportunity: Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's Preference, with redacted birth date and social security numbers. Examination Process: This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications, professional license and related experience. Applicants who meet the minimum qualifications will have Supplemental Questions #6-10 scored as the Experience and Training Test for this position. It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers. DO NOT respond with "see resume" in lieu of answering these questions; this will result in a failing score. Candidates who obtain a passing score on the Experience and Training test will be placed on an eligible list for hiring consideration for a period of one year. Any vacancy that comes up within the one year period of time will draw from candidates on the eligible list for potential interview and hiring consideration. This position is covered by a Labor Agreement between the City of Tacoma and Local 17 PTE. Appointment is subject to passing a pre-employment background and references check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Our City: With a population over 200,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, our schools are exceptional and our housing is affordable. When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible work schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ http://www.cityoftacoma.org/newhires The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00pm of the closing date of the job. announcement Closing Date/Time: 4/15/2021 5:00 PM Pacific

Description: Web Applications Integration Specialist & Backend Programmer (Analyst/Programmer - Career Level) Compensation and Benefits Anticipated Hiring Salary Range: $5,500 - 6,875 a month Full classification Salary Range: $4,372 - 10,792 a month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working independently under the general supervision of the Director of Enterprise Applications and Web Systems in Technology Services Division, the Web Applications-Integration and Backend Programmer is a member of a work group supporting internal Web applications development and software/product integration for California State University, Fresno. This individual develops solutions and provides technical support for functional business areas, campus administrative and academic technology applications within the University. The incumbent programs and develops software code, scripts, web services, API and other kinds of code to extend functionality and integrate 3rd party enterprise-level software with systems such as PeopleSoft, Canvas, and OnBase in support of students, faculty and staff members. Responsibilities include creating, maintaining, testing and debugging the University's Web backend systems including core application logic, data and application integration, API, data warehouse/ETL/data lakes and other back-end systems. The scope of the duties includes developing solution options in collaboration with the Technology Services Architects, integrating technical systems, developing automated tests, learning programmatic and web APIs, preparing reports and recommendations, collaborating with technical and non-technical staff, and reviewing code to maintain correctness and quality while ensuring security best-practices are followed. Some application and server administration duties will also be required. Strong technical and communication skills, including documentation of technical solutions are part of the core requirements. This individual may also provide technical direction and leadership for the Web Development team and provide feedback regarding work quality, coding standards and process improvements. At the career level, the technical developer in this position knows how to put theory into practice with an in-depth understanding of Web application technologies and can demonstrate proficiency in many aspects of the Web Development Lifecycle including how to mitigate common security concerns and risks. The experienced professional will independently perform the full range of responsibilities within the Web application development field where analysis requires evaluation and professional judgment in selecting methods and techniques for realizing solutions and resolving non-routine problems. This professional should be able to work under minimal supervision with general direction on new assignments and day-to-day activities. Remote work or wok-from-home option will be considered for this position upon HR approval. Occasional nights and weekends are expected. Occasional travel may be required. Major Duties include: Develop and recommend programmatic solutions to business needs while working with other developers, TS Architects, customers, functional staff, and stakeholders at all levels of the University. Interact with programmatic and web APIs, including RESTful and SOAP web services. Provide technical and systems administration support for coordination and configuration of various systems, including web servers, OnBase, and other Web-based or cloud applications. Write quality, user-friendly, secured and documented software to solve business needs. Interact with outside IT Solution Providers for systems and consulting resources to ensure effective support for current operations and identify proposed IT system evolution to new releases and/or product mixes. Interact with vendor support staff, Technology Services and Academic Technology staff members in implementing recommended solutions and third-party applications. Assist in quality assurance testing related to system patches, releases, and upgrades to the development and testing environments. Coordinate with change control staff when needed in the move to production. Coordinate with and maintain a positive working relationship with other information technology resources on campus and at other CSU campuses to best serve the changing campus administrative computing needs. Actively participate and contribute to the University's Digital Transformation and various Cloud-based initiatives. Secondary Duties of the job include: Participation in CSU working group teleconferences and virtual meetings for the campus. Other duties as assigned. Key Qualifications Knowledge of: • Strong understanding of CSS, HTML, and when to use client- or server-side rendering. • Strong SQL experience with one or more of the following: Oracle Database, Microsoft SQL Server, MySQL, MariaDB, PostgreSQL, SQLite. • Strong understanding of the Software Development Lifecycle • Knowledge of administrative systems development and workflow processes. • Knowledge of Web development security best practices Skill/Ability to: • Ability to analyze business computing needs, design appropriate solutions, employ programming tools and see projects through completion with little supervision. • Ability to apply consultative skills to assess user needs and communicate technology systems and solutions. • Excellent analytical, verbal and written communication skills • Capable of maintaining effective working relationships with others and proven success working in a collaborative team environment. • Ability to perform systems and applications needs analysis, prepare requests for proposals, and conduct feasibility studies. • Ability to effectively communicate with technical and non-technical audiences. • Proven success providing project and work guidance to technical professionals. • A history of regular attendance and positive performance evaluations • Proven record of being effective and productive working remotely or from home. Education and Experience Bachelor's degree in computer science, business or related discipline. Qualifying experience may be substituted for required education. Four years or more work experience where primary responsibilities directly include utilizing at least two of the following in a web or scripting context: JavaScript/jQuery, JSON, C#, F#, Java, PHP, Ruby, Elixir, Python. Experience in RESTful or SOAP-based Web service development Training and recent experience that demonstrates competence in systems analysis and applications programming lifecycle for systems with complex business logic. Preferred Knowledge, Skills and Abilities: • Experience in higher education or public service agency • Expert-level experience in RESTful or SOAP-based Web service development • Experience with a modern web application development framework • Experience with Oracle relational database systems • Knowledge of web technology and accessibility standards • Strong understanding and experience with Agile software development methodologies • Project management experience • Experience with OnBase or similar Workflow/Forms/Document Management System • Expert-level Experience with C# and JavaScript development • Experience with version control tools such as Git. • Experience with Learning Management System integration or technical support • Experience with PeopleSoft System and Integration of 3rd Party Higher-Ed Specific Tools with PeopleSoft Deadline & Application Instructions Recruitment opened until filled. Applications received by March 14, 2021, will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click "Apply Now" to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Closing Date/Time: Open until filled

NOTES This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; and, prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Land Court's mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/land-court POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the production of plans for the Survey Division of the Land Court. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specification for the higher level position titles. The position titles revert to the entry level where there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher level consistent with this job description and Trial Court policies. Survey Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the practices and procedures used to produce plans for registered land. Survey Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex plan production. Survey Specialist III - This is the third level position title within this series. Employees at this third level are expected to produce the most complex plans and perform survey calculations as required by the court. They are expected to perform additional duties within the department based on training received from reviewing and accepting plans. Survey Specialist IV - This is the fourth level position title within this series. Employees at this level are responsible for providing assistance in the area of surveying as it relates to registered land and land court procedures and practices. Concentration is on reviewing and filing plans presented to the court along with drafting and checking plans prepared by the court. MAJOR DUTIES Survey Specialist I Duties: Produces simpler Land Court plans by CAD system. Edits plans prepared by others; Copies, files, retrieves, and sorts court papers, documents, plans and folders according to established procedures; Completes Survey Division processing of decree plans sent to registries; Maintains records as needed; and, Performs related duties as required. Survey Specialist II Additional Duties: Using CAD, produces more complex Land Court plans such as those requiring key sheets, multiple sheets, the use of details and editing of text location for clarity; Performs basic calculations for studies; Performs detail check of drafted plans to be issued by the Land Court; Copies, files, retrieves, and sorts court papers, documents, plans and folders according to established procedures; Maintains records as needed including plan cancellations and withdrawal from Registration; and, Performs all of the duties of the lower level within this series as required. Survey Specialist III Additional Duties: Under supervision, applies knowledge of survey principles and practice to review, verify and accept plans submitted for filing. Expected to learn to recognize items of legal significance; Calculates solutions to survey problems suggested by supervisor; Recommends to supervisor and calculates solutions to survey problems; Organizes survey correspondence in a complete and logical manner clearly indicating considerations made when plan was reviewed; Confers with judges and title examiners while reviewing cases; Performs comprehensive check of drafted plans to be issued by the Court; Reviews and endorses title instruments to be filed with the Registry of Deeds. Maintains atlases of registered land; Informs surveyors and attorneys in the proper procedures for filing plans with the Land Court; Produces the most complex Land Court plans by CAD system; Performs complex calculations for studies; Copies, files, retrieves, and sorts court papers, documents, plans and folders according to established procedures; Maintains records as needed including plan cancellations and withdrawals from Registration; and, Performs all duties of the lower level within this series as required. Survey Specialist IV Additional Duties: Reviews, verifies, and accepts with minimal supervision, a large amount of plans submitted to the Land Court. Utilizes survey knowledge while cognizant of legal principles involved; Frequently anticipates and arrives at solutions to survey problems (i.e. inconsistent surveys); Coordinates the drafting of judgment or subdivision plans; Checks plans prepared by the Survey Division and works with other survey specialists on corrections/modifications; Verifies final mathematical closure of Land Court plans going to the registries; Coordinates needs of local registries and the format of Land Court plans; Obtains the necessary signatures on Land Court plans going to the registries; Drafts Land Court plans by CAD system; Confers with judges, title examiners and other managers regarding plan issues; Advises lawyers and surveyors concerning the requirements for filing plans at the Land Court; Reviews Court orders to determine drafting procedures in relation to their legal implications; and, Performs related duties as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Survey Specialist: Survey Specialist I Requirements: Registered land surveyor preferred but not required. Graduation from high school or its equivalent; Basic knowledge of surveying practices and skills, including a good understanding of trigonometry, geometry and legal survey terminology, acquired by two years of relevant experience in surveying; Experience producing plans in CAD using coordinate geometry and survey applications. Must be able to prepare complete, concise one-page decree plans; Ability to place text and dimensions in accordance with established procedures is essential; An understanding of the information needed on a decree plan is required. Minimal changes/corrections to the drafted plan should be required to produce final decree plan; Experience digitizing into CAD systems; General knowledge of and ability to use personal computers and office application software; Ability to serve the public and others with business with the Land Court in a courteous and professional manner; Ability to learn procedures and functions, manual and automated; Ability to understand and follow verbal and written instructions; Ability to establish and maintain effective working relationships with all Court staff; and, Ability to communicate effectively with others. Survey Specialist II Additional Requirements: A minimum of three years as a Survey Specialist I; Working knowledge of surveying practices and skills, including an excellent understanding of trigonometry, geometry and legal survey terminology; Considerable experience producing plans in CAD using coordinate geometry and survey applications; Demonstrated ability to produce accurate, complete, multi-sheet complex court plans; Must be able to utilize key sheet and other advanced plan preparation techniques to successfully draft any plan; Demonstrated ability to understand surveyors calculations and perform basic mathematical functions such as solving for tie distances or offsets; Demonstrated understanding of relationship between Land Court policy and the preparation of Land Court plans with respect to legal issues such as easements, ways, water lines and takings; Ability to draft more complex Land Court plans with minimal corrections/changes is expected; Working knowledge of and ability to use personal computers and office application software; Demonstrated ability to serve the public and others with business with the Land Court in a courteous and professional manner; Demonstrated ability to learn procedures and functions, manual and automated; Demonstrated ability to understand and follow verbal and written instructions; Demonstrated ability to establish and maintain effective working relationships with all Court staff; and, Demonstrated ability to communicate effectively with others. Survey Specialist III Additional Requirements: A minimum of three years as a Survey Specialist II; Extensive knowledge of surveying practices and skills, including an excellent understanding of trigonometry, geometry and legal survey terminology; Extensive experience producing plans in CAD using coordinate geometry and survey applications; Considerable experience digitizing into CAD system; Working knowledge of and ability to use personal computers and office application software; and, Ability to draft most complex plans with minimal changes and corrections necessary to prepare final decree plans. Survey Specialist IV Additional Requirements: Minimum of four years as a Survey Specialist III; Considerable knowledge of Massachusetts G. L. c.185 and Land Court practices and procedures; Understanding of the information required on a court plan with respect to style and content; Considerable knowledge and understanding of the legal implications of surveying; Extensive experience in surveying or survey related work; Experience and/or knowledge of survey field work involving traverses, field note reduction, raw and balanced traverses and field and record coordinates; Demonstrated ability to make decisions and work independently; Demonstrated ability to handle a large amount of plans presented to the Land Court for review and filing; and, Demonstrated ability to prioritize work. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Judicial Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. Employment is contingent upon passage of a criminal record check. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

FILING PERIOD: N ovember 24, 2020 @ 8:00 A.M. (PST) UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y5476G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 27 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.2 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. MEDICAL HUBS The Los Angeles County Medical Hub Clinics provide high quality, coordinated health care for children who are involved with the Department of Children and Family Services (DCFS). The Medical Hubs offer: Compassionate care by medical providers who understand the needs and concerns commonly experienced by children, families and caregivers in the child welfare system; Services for children in all stages of DCFS involvement, including medical assessments of suspected child abuse or neglect, comprehensive medical exams for children entering out-of-home care, and ongoing well-child care and sick visits. Linkages to pediatric specialty care for children with complex medical needs; Board-certified child abuse pediatricians and child interview specialists with extensive training in assessing suspected child abuse and neglect; Close coordination with DCFS Children's Social Workers and Public Health Nurses and the Department of Mental Health, to ensure that identified health, mental health and developmental needs are addressed. DEFINITION: Incumbents in these positions are physicians licensed to render specialized professional medical services in a specific field. SPECIAL SALARY INFORMATION: All persons appointed to the permanent position of Physician Specialist, (5476) who have been assigned to work at Los Angeles County High Desert Health Systems shall receive 10% of the base salary on the appropriate D table. Additionally, all persons appointed to Physician Specialist who are permanently assigned to work in a Los Angeles County Medical Hub Clinic shall receive 5.5% of the base salary on the appropriate D schedule when privileged to provide care in Forensic Pediatrics at the respective Department of Health Services (DHS) facility. COMPLETING YOUR APPLICATION To apply, click on the link below: https://apps.dhs.lacounty.gov/SpecialRecruitment/Questionnaire?examNo=Y5476G REQUIRED DOCUMENTS: Curriculum VitaeStatement of Career GoalsLegible copy of American Specialty Board Certification in Pediatrics..Legible copy of California State Physician and Surgeon's Certificate authorized by the Board of Medical Examiners of the State of California. Before submission of your information, it is necessary to ensure that all information is complete and includes all required documents as directed on the job posting in order for your information to be reviewed and processed in a timely manner. Essential Job Functions Performs pediatric initial medical evaluations for DCFS-involved children. Provides initial consultation regarding child physical abuse, sexual abuse, and/or neglect (with support through on-site consultation with Child Abuse Pediatrician). Performs routine primary care and follow up care for DCFS- involved children. Performs acute care visits for DCFS- involved children (low acuity issues such as otitis media, jaundice, asthma, etc.) Develops new techniques within the medical specialty. Conducts specialized research, special studies, and services, including preventive and educational strategies. Performs non-acute forensic evaluations for child with suspected inflicted injury or neglect. Requirements SELECTION REQUIREMENTS: American Specialty Board Certification* in Pediatrics. LICENSE: California State Physician and Surgeon's Certificate authorized by the Board of Medical Examiners of the State of California. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS III: Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIALTY REQUIREMENTS: *Applicants must attach a legible photocopy of their American Specialty Board Certification to the application at the time of filing or email the required documents to the exam analyst within 15 calendar days from filing online. The required license and/or certificates MUST be current and unrestricted ; conditional, provisional, probationary or restricted license and/or certificates will NOT be accepted. Additional Information EXAMINATION CONTENT: This examination will consist of a self-assessment based on Supplemental Questionnaire weighted 100%, covering experience, professional development and collaboration. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the Eligible Register. Successful candidates will remain on the register for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every 12 months. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies throughout the North County Area Only. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends, and holidays. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATION SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add merisnkhchyan @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. NOTE: If you are unable to attach required documents, you must e-mail the documents to the exam analyst within 15 calendar days of filing online . Please include the exam number and the exam title. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order to not have to be disclosed. SOCIAL SECURITY NUMBER: Social security number is for record control purposes. Federal law requires that all employed persons have a social security number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Meri Snkhchyan, Exam Analyst (323) 914-8023 msnkhchyan@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 Closing Date/Time:

NOTES This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: • Fair and impartial administration of justice; • Protection of constitutional and statutory rights and liberties; • Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • Efficient, effective, and accountable resolution of disputes; • Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/superior-court POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Trial Court Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

***PART-TIME JOB OPPORTUNITY*** CAMP FACILITY SPECIALIST - CAMP CONCORD HIRING DEPARTMENT: Parks & Recreation WORK LOCATION: Camp Concord (South Lake Tahoe) DATES / HOURS: April 26, 2021 - October 17, 2021 SALARY: $144.79 / Day plus Room & Board *Room & Board includes: housing, utilities, and meals during food service delivery periods. FINAL FILING DATE: Open Until Filled THE IDEAL CANDIDATE: The Ideal Camp Facility Specialist candidate is someone who: Is detail oriented, able to multi-task, and has excellent time management skills; Demonstrates excellent hospitality and customer service, and maintains grace under pressure; Has knowledge, abilities, and experience in basic electrical, carpentry, plumbing, custodial, and landscape maintenance; Supports Camp Concord's efforts to create and maintain an atmosphere of cooperation and teamwork; Shows maturity and the ability to work with staff of all ages; Has an energetic and positive attitude and enjoys working with staff and guests of all ages; Is solution oriented and can effectively make difficult decisions in an efficient and timely manner; Is flexible, yet dependable. THE POSITION: The Camp Facility Specialist is a seasonal position including room and board. This is a unique opportunity to live and work at Camp Concord, the City of Concord's summer resident camp and conference center facility located in the heart of the Sierras at Lake Tahoe. As a key member of the Camp staff, the Camp Facility Specialist is a partner in camp operations focusing on grounds, building, and custodial maintenance on over 45 structures that include a main lodge, and institutional food service facility, as well as equipment and vehicles. The Camp Facility Specialist will maintain and repair the camp's buildings, grounds, equipment and other facilities consistent with the mission and established policies and procedures of the camp. This position works both inside and outside and may involve exposure to electric shock, variable weather (including winter snow storms), traffic conditions, noise, vibrations, chemicals, toxic materials, and noxious odors. Physical requirements for this position include moderate to heavy lifting (up to 100 pounds), stooping, reaching, crawling, climbing, hearing, speech, and visual acuity. The City is committed to providing a safe and rewarding outdoor environment for all participants at Camp Concord within the context of the City's Mission of providing responsive, cost effective, and innovative services through a collaborative effort with the community to make Concord a city of the highest quality. Examples of duties include, but are not limited to: Implements the preventative and corrective maintenance services operations at Camp Concord in cooperation with the Camp Director and the City of Concord Maintenance Services Department. Inspects, maintains, repairs, or recommends outside services as needed on all camp buildings, equipment, facilities and camp grounds. This includes plumbing, electrical, heating, ventilation, sewage and all other infrastructure. Performs all duties in accordance with prescribed regulatory compliance guidelines, including local, state and federal guidelines. Assist with emergencies on site. Assist in conducting opening and closing of Camp Concord as well as initial and end-of-season inventory. Store equipment for safety. Follow schedule for checking equipment for safety, cleanliness and good repair. Work in all temperatures and environments both inside and outside exposure is required. Casual, appropriate attire as required to meet job demands and settings. Evening and Overnight duty during season may occur as well as weekend work required. Conduct routine custodial rounds of buildings and grounds, identifying and responding to areas in need of greater attention. General upkeep of the grounds, including; splitting, stocking and maintaining fire wood and various camp fire pits, raking and removing brush, branches, and wood piles from trails and walking paths, as well as keeping parking and road ways clear. Manages, leads, and performs tasks related to custodial care of rest rooms and trash removal throughout the camp. Sweeps, mops and waxes floors, shampoos carpets, washes windows and walls, cleans furniture, maintains stock of supplies such as soap, paper towels, and toilet tissue. Inspects and repairs water heaters and heating units, plumbing systems including valves and fixtures, kitchen appliances, washers and dryers, pumps, motors and the Camp Concord well water system. Unplugs drains and sewer lines. Installs and repairs items such as electrical wiring, switches, circuit breakers, and power outlets. Removes and installs light fixtures, ballasts and fluorescent fixtures. Maintains outdoor lighting, emergency generators, radio/communication systems, overhead power lines, and other electrical equipment. Inspects, maintain, repair or contract for services as needed to address all camp buildings, equipment, facilities and campgrounds, including plumbing, electrical, heating, ventilation, sewage and all other infrastructure. Provide direction to staff for unskilled maintenance related tasks and projects. Maintain roads, gate, and general camp security. Prepares surfaces and paints indoor and outdoor facilities with a variety of covering materials to maintain appearance and protective qualities. Refinishes furniture & removes graffiti. Performs all phases of camp opening and closing (winterizing and de-winterizing). Coordination of volunteer work projects from start to finish, including initial identification of project, outline of expectations, providing appropriate equipment and overseeing projects to their prompt completion. Ensures that site and facility are in compliance with standards set by the American Camp Association, City of Concord, United States Forest Service, El Dorado County and State health and building codes. Be knowledgeable of applicable state and federal regulations pertaining to sewer, water, garbage, and electrical. Maintains Camp vehicles in safe operating condition through inspections, preventative maintenance and prompt repairs as needed. Confers with Camp Director (and Leadership team when appropriate) on job priorities, work progress, and maintenance and repair problems. Establishes Camp maintenance procedures, recommends improvements and projects. Maintains monthly project reports tracking resources and results. Monitors expenditures to ensure compliance with budgetary guidelines. Develops and maintains collaborative efforts with vendors and contractors. Purchases supplies and materials and updates maintenance inventories on a regular basis. Follows safe work procedures. Ensures that proper safety precautions, regulations, and industrial hygiene practices are observed at all times. Reports equipment malfunctions, needed repairs, and safety/hygiene infractions to Camp Director. Maintains a safe, clean, secure, and generally well maintained and aesthetically pleasing maintenance yard and shop. Removes, relocates and rearranges furniture and equipment. Other duties and projects as assigned or needed. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to work as a collaborative member of a team, to relate and work well with other. Ability to accept guidance, direction, and supervision. Proficiency in the safe and proper use of power equipment and tools, heavy and light machinery, and building materials. PHYSICAL ASPECTS OF THE POSITION: Ability to understand and implement safety regulations and procedures. Visual and auditory ability to identify safety and environmental hazards related to camp operations and monitor guest and staff behavior and enforce appropriate safety regulations and emergency procedures. Ability to walk, stand, bend, and stretch. Ability to lift, up to approximately 50 pounds, and occasional lifting of equipment weighing up to approximately 100 pounds. Ability to safely and properly use power tools and equipment. Ability to safely drive cars, light trucks, and other motorized vehicles. Physical ability to respond appropriately to situations requiring first aid. Must be able to assist campers in an emergency (fire, evacuation, illness or injury). Qualifications: The ideal candidate should possess the skills and abilities needed to successfully implement the responsibilities of the position while demonstrating a great deal of initiative and a consistently positive attitude. They will be detail oriented, able to multi-task, exhibit excellent hospitality and customer service, as well as maintain grace under pressure. Any combination equivalent to experience and education that would likely provide the relevant knowledge and abilities would be qualifying. Generally, this will require: Education: Satisfactory completion of high school or equivalent, preferably supplemented by course work or technical training. Experience: Two years of employment in a related field with an emphasis on basic electrical, carpentry, plumbing, custodial, and landscape maintenance. Other Requirements Minimum age to apply: 18 A valid California Driver's License and satisfactory driving record are conditions of initial and continued employment. *Current standard First Aid & Community CPR and AED certificate. *TB clearance. *CA Food Handler Card/ServSafe Certificate. Must be able to lift and/or move 100 pounds and work in tight spaces or at heights for general maintenance and repair of camp grounds and facilities. Must successfully participate in a mandatory, paid staff orientation training June 8th - 18th. *Requirements must be obtained as a condition of employment. Necessary training and information can be provided. Recommended Previous experience working with different age groups and/or previous camp experience. California Class B Driver License with Passenger Endorsement is highly desirable. Other: To apply, complete the online application. All applications will be screened in relation to the criteria outlined above. Only those candidates who best meet the qualifications will be invited to interview. All staff is required to pass a rigorous selection process including an application screening and multiple interviews. If successful in interview, a minimum of two references will be contacted and verified. Fingerprinting and extensive background checks by the Department of Justice will ensue. It is a policy of the City to refuse to consider a person for a position whenever that person's relationship to an employee, elected, or appointed official, or member of a board or commission has the potential for creating adverse impact on supervision, safety, security, morale, or involves a potential conflict of interest. FOR ADDITIONAL INFORMATION : Please call Matthew Fragoso, Camp Director at (925) 671-3006 or email: matthew.fragoso@cityofconcord.org The City of Concord is an Equal Opportunity/Veteran's Preference Employer. The provisions of this bulletin do not constitute a contract, express or implied and any provisions contained in this bulletin may be modified or revoked without notice. It is a policy of the City to refuse to consider a person for a position whenever that person's relationship to an employee, elected or appointed official, or member of a board or commission has the potential for creating adverse impact on supervision, safety, security, or morale, or involves a potential conflict of interest. APPLICATIONS MAY BE FILED ONLINE AT: http://www.cityofconcord.org 1950 Parkside Drive Concord, CA 94519 925-671-3308 Jobs@cityofconcord.org Closing Date/Time: Mon. 05/17/21 5:00 PM Pacific Time

NOTES All candidates must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: • Fair and impartial administration of justice; • Protection of constitutional and statutory rights and liberties; • Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • Efficient, effective, and accountable resolution of disputes; • Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Housing Court's mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/housing-court POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: • the fair and impartial administration of justice; • protection of constitutional and statutory rights and liberties; • equal access to justice for all in a safe and dignified environment; • efficient, effective and accountable resolution of disputes; • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT To deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/court-info/trial-court/pfc/ POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Branch Employment page at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bi-lingual applicants encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT To deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/court-info/trial-court/pfc/ POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Finish Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Branch Employment page at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

Description: Salary and Benefits The starting salary will be between $5,500/month to $6,000/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit https://www.csueastbay.edu/hr/benefits/index.html About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This position is responsible for the budget development, resource coordination, and temporary instruction hiring across departments and offices within the Division of Academic Affairs. When required, this position provides additional support to its counterpart, the Academic Planning Specialist. Responsibilities This position is assigned specific departments within Academic Affairs in which the following responsibilities are carried out. The departments include, but are not limited to: Online Campus, Academic Resources & Planning, Academic Senate, Office of Research and Sponsored Programs, and Center for Community Engagement On an interim basis, management may assign this position to other departments within Academic Affairs in order to provide gap coverage. Budget Development and Fiscal Coordination Assist with development of operations budgets in alignment with strategic goals. Assist with development of special initiative and project budgets including conducting cost analysis and necessary research to support various funding proposals. Evaluate/predict financial impact of new policies and regulations. Develop financial models, and templates; run financial simulations given specific conditions; report on results. Conduct analysis of data to project likely fiscal outcomes and report on findings. Ensure accuracy of allocations, transfers, distributions, and reimbursements. Prepare budget journal entries and supporting documentation. Interpret and apply Education Codes, CSUEB and system-wide policies, and executive orders as they pertain to fiscal administration. Accountable for areas' compliance with all Education Codes, CSU/CSUEB policies, executive orders and reporting requirements associated with various types of funding. Prepare documentation and narrative in response to audit requests. Serve as the primary contact for all departmental financial inquiries. Reconcile financial data and assume responsibility for results. Execute financial transactions and assume accountability for precision and efficiency. Evaluate/predict impact of new policies and regulations on internal processes. Maintain and execute fiscal authority for all department funds. Ensure compliance with documentation/records requirements of various funding types. Develop and implement workflow and procedures in alignment with CSUEB policies/processes. Provide training to areas' personnel regarding administrative processes. Review and approve requisitions, procurement card reports, expense claims, etc. Develop job aids and other materials required for training employees. Train employees on a routine basis, proactively reaching out to new employees (or their managers) to schedule training. Instructional Contracts and Faculty Workload Remain current with all pertinent policies and procedures. Verify appropriateness of proposed salary, salary grade, time base, and workload. Maintain access to documentation/records to ensure accuracy of contracts and related payments. Review, reconcile, and process effort/workload data to financial records across multiple platforms and sources, including (but not limited to) Labor Cost Distribution, the general ledger, and the Academic Planning Database. Liaise with Department offices, College administrations, Human Resources, Payroll, and other offices to ensure timely, accurate, and compliant submission of all instructional contracts. Monitor, report, and ensure compliance with Unit 03 and Unit 11 contracts, particularly those provisions pertaining to appointment (academic year and summer term), workload, salary, leave, and additional employment under the direction of the Director of Compliance and Standards (or designee). Develop job aids and other materials required for training employees. Train employees on a routine basis, proactively reaching out to new employees (or their managers) to schedule training. Additional Academic Resources and Planning Coverage Assume duties of Academic Planning Specialist as needed/required. Required Qualifications Experience with automated financial systems, complex spreadsheets, databases, and database query tools. Ability to work with copious amounts of complex data. Demonstrated expertise in and advanced knowledge of principles, problems and methods of public and business administration and operation and fiscal management. Exceptional written, communication, and interpersonal skills, with demonstrated collaborative experience. Advanced/expert level Excel. Ability to learn and utilize all necessary software, hardware, tools, applications, etc. required of position. Ability to interpret and integrate complex data and information to develop financial plans and conduct analysis. Ability to utilize appropriate methods of analysis and research to determine fiscal impact. Ability to train others to procedures and processes. Strong internal initiative with the ability to independently complete, review and report on work tasks, and the capacity for self-direction and self-correction. Ability to manage multiple and conflicting deadlines and priorities. Minimum Qualifications Bachelor's degree in Business Administration or related field and/or equivalent combination of education and administrative work experience. General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Preferred Skills and Knowledge Bachelor's degree in Business Administration or related field, with a concentration in public or business administration, Accounting, or Finance. At least 5 years of experience in financial environment such as bookkeeping, budgeting, and accounting. Thorough knowledge of CSUEB and CSU financial/budget/accounting/purchasing/payroll policies and procedures. Advanced knowledge and understanding of CSU online accounting and financial reporting systems (including CFS PeopleSoft and Data Warehouse). Condition(s) of Employment Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled