California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Support Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $4,678 to $11,547 per month. The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking an IT Support Analyst to serve serves as the primary point of contact for technical services at the Chancellor's Office and the CSU system-wide Common Management Systems (CMS)/Information Systems user community. The support analyst handles service requests, contacts technical support, analyzes the impact, troubleshoots, and communicates with clients in a 24 / 7 service work environment. This position monitors and responds to various database, network, server, communication system alerts, and maintenance window tasks. In addition, this position will provide coverage for on-call support as required. Responsibilities Under the general direction of the Director, IT Support Center Services , the IT Support Analyst will assume responsibility for: The Support Analyst's primary responsibility is to support service requests by analyzing severity, validating, troubleshooting, resolving, or routing, documenting, communicating, and following through to ensure resolution. -Receive incoming requests for service and inquiries via telephone, email, chat, and /or in-person requests. -Establish a ticket in the appropriate ticketing system (e.g., ServiceNow, Remedy, and Altiris). -Analyze severity and establish priority based on predefined severity criteria. -Evaluate user impact, resolve, attempt resolution, and escalate. -Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.). -Troubleshooting first-level desktop service and selecting back-office operations. -Provide Infrastructure support in account services such as but not limited to handling active directory accounts, software licensing, and listserv updates. -Route the call to the appropriate technical resource(s) and/or coordinate communications between resources. -Maintain, monitor, and follow through on turnover activity ensuring currency and accuracy. -Provide feedback and status to end users by drafting and routing communications and announcements (e.g., bulletins, emails, etc.). -Close tickets ensuring that all information-gathering fields are populated, and that resolution has been confirmed with the end user. -Provide coverage for on-call support as required in accordance with ITS Support Center policies. This position is responsible for managing the request for service resolution and ensuring compliance with established criteria. -Ensure that all tickets are documented accurately, within guidelines, and on a timely basis. -Confirm that tickets are in compliance with Service Level Agreements (SLAs) and other established criteria (e.g., the Severity Matrix). -Document root cause analysis and evaluate final disposition. -Escalate and/or notify assignee and management when requests for service are out of compliance. -Coordinate communication among resources in order to achieve resolution. The Support Analyst is responsible for generating reports related to service level quality, problem resolution, and compliance for a variety of audiences. -Create automated reports to track service requests and ticket completion. -Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause. The Support Analyst will provide first-level user support for Access and Desktop services. Level 1 troubleshooting of user issues for first attempt resolution or reassignment to Access Services (Tier2) to resolve. -Assist in computer software system reimage, application reinstall or pushes, and formatting. -Customer service with computer assistance via telephone, remote control, or on-location. -Support wireless device handling and processing. -Provide client support and guidance. The Support Analyst will provide first-level user support for CMS and Infrastructure services. -Assist in user account support services, including: -Active Directory accounts, including SharePoint, Long / short-term, and wireless -CSU system accounts: Teale, CO, and CMS campus-wide accounts -Employee account creation and employee separation processes and overview. -Password reset, first-level trouble shooting, and email access issues. -Email distribution list and "listserv" trouble shooting, and migration. -Server and process validation during maintenance windows. The Support Analyst will provide end user support for a variety of audio-visual and other multimedia technologies. -Assist in equipment and room planning, scheduling, setup, configuring, testing, monitoring, troubleshooting, and operating a variety of media presentation and delivery systems, including projectors, DVDs, CDs, laptops, microphones, speaker systems, Smartboards, web/video conferencing, internet-based communication, and other equipment. -Coordinate and schedule video conferencing and web conferencing and associated account creation paperwork. -Coordinate computer and equipment planning, setup, and installation instructions in order to ensure working compatibility at meeting rooms, hotels, and other offsite locations. -Provide assistance for the Board of Trustees and other meetings at the CO and offsite locations, including lighting, recording, transcription, equipment setup and operation, and other support as required. This position will monitor, escalate, and route Change Requests to the appropriate party for approval to ensure timely and successful completion and will document Change Request activity. The Support Analyst will monitor, evaluate, and initiate action to resolve issues for databases, network communications, and other systems at the Chancellor's Office facilities. The Support Analyst is responsible for providing documentation support and will draft, edit, update, and review policies and procedures, ITS Support Center manuals, ITS communications (bulletins, email, etc.), and contact information. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends, and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. The supervisor will assign a primary shift, but the Support Analyst may be asked, with appropriate notice, to change shifts based on operational needs. In addition, this position will provide coverage for on-call support as required in accordance with ITS Support Center policies. The Support Analyst is also responsible for any other duties as assigned. Qualifications This position requires: -This position requires a Bachelor's degree in computer information systems or a computer-related degree, or an equivalent combination of education and related experience. -Four years of experience in the computer-related area required. -Two years of experience in Technical Customer Service or Help Desk required. -Flexibility and adaptability in regard to working different shifts are required. Communication & People Skills - Solid written communication skills are necessary to provide accurate technical documentation. -Supports an environment that motivates others and builds morale. -Works effectively and cooperatively with other team members to achieve goals and develop/maintain working relationships. -Ability to communicate effectively with various users. -Uses effective communication and listening skills in order to work with others and problem-solve. -Uses courteous phone manners with a focus on providing excellent customer service. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills - Ability to assist in troubleshooting, including quickly identifying problems and acting appropriately. -Develops practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize to meet deadlines. -Ability to work independently with little supervision. Technical Skills -Two years experience using Service Center (i.e., Help Desk) problem tracking software required; ServiceNow preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, and Outlook) required. -Broad range of experience required in PC software, hardware, and networking is required, including an understanding of LAN/WAN technologies. -Unix and Oracle experience desirable. -Macintosh experience is preferred. -Experience supporting PeopleSoft/Oracle applications preferred. -Knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methodologies is required. -Ability to use software-monitoring tools to remotely troubleshoot connectivity and system performance issues is desired (e.g., Bomgar, remote desktop, I3 , etc.). List machines, tools, equipment, and motor vehicles used in the performance of duties. -Regular use of a personal vehicle for inter-site transportation. -Office technology equipment (PC, telephone, etc.). -Audio-visual presentation equipment (projectors), web/multimedia conferencing, and other communication technology. Preferred Qualifications - Experience in multi-site 7/24/365 environment preferred. Application Period Priority consideration will be given to candidates who apply by April 24, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Apr 11, 2023
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Support Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $4,678 to $11,547 per month. The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking an IT Support Analyst to serve serves as the primary point of contact for technical services at the Chancellor's Office and the CSU system-wide Common Management Systems (CMS)/Information Systems user community. The support analyst handles service requests, contacts technical support, analyzes the impact, troubleshoots, and communicates with clients in a 24 / 7 service work environment. This position monitors and responds to various database, network, server, communication system alerts, and maintenance window tasks. In addition, this position will provide coverage for on-call support as required. Responsibilities Under the general direction of the Director, IT Support Center Services , the IT Support Analyst will assume responsibility for: The Support Analyst's primary responsibility is to support service requests by analyzing severity, validating, troubleshooting, resolving, or routing, documenting, communicating, and following through to ensure resolution. -Receive incoming requests for service and inquiries via telephone, email, chat, and /or in-person requests. -Establish a ticket in the appropriate ticketing system (e.g., ServiceNow, Remedy, and Altiris). -Analyze severity and establish priority based on predefined severity criteria. -Evaluate user impact, resolve, attempt resolution, and escalate. -Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.). -Troubleshooting first-level desktop service and selecting back-office operations. -Provide Infrastructure support in account services such as but not limited to handling active directory accounts, software licensing, and listserv updates. -Route the call to the appropriate technical resource(s) and/or coordinate communications between resources. -Maintain, monitor, and follow through on turnover activity ensuring currency and accuracy. -Provide feedback and status to end users by drafting and routing communications and announcements (e.g., bulletins, emails, etc.). -Close tickets ensuring that all information-gathering fields are populated, and that resolution has been confirmed with the end user. -Provide coverage for on-call support as required in accordance with ITS Support Center policies. This position is responsible for managing the request for service resolution and ensuring compliance with established criteria. -Ensure that all tickets are documented accurately, within guidelines, and on a timely basis. -Confirm that tickets are in compliance with Service Level Agreements (SLAs) and other established criteria (e.g., the Severity Matrix). -Document root cause analysis and evaluate final disposition. -Escalate and/or notify assignee and management when requests for service are out of compliance. -Coordinate communication among resources in order to achieve resolution. The Support Analyst is responsible for generating reports related to service level quality, problem resolution, and compliance for a variety of audiences. -Create automated reports to track service requests and ticket completion. -Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause. The Support Analyst will provide first-level user support for Access and Desktop services. Level 1 troubleshooting of user issues for first attempt resolution or reassignment to Access Services (Tier2) to resolve. -Assist in computer software system reimage, application reinstall or pushes, and formatting. -Customer service with computer assistance via telephone, remote control, or on-location. -Support wireless device handling and processing. -Provide client support and guidance. The Support Analyst will provide first-level user support for CMS and Infrastructure services. -Assist in user account support services, including: -Active Directory accounts, including SharePoint, Long / short-term, and wireless -CSU system accounts: Teale, CO, and CMS campus-wide accounts -Employee account creation and employee separation processes and overview. -Password reset, first-level trouble shooting, and email access issues. -Email distribution list and "listserv" trouble shooting, and migration. -Server and process validation during maintenance windows. The Support Analyst will provide end user support for a variety of audio-visual and other multimedia technologies. -Assist in equipment and room planning, scheduling, setup, configuring, testing, monitoring, troubleshooting, and operating a variety of media presentation and delivery systems, including projectors, DVDs, CDs, laptops, microphones, speaker systems, Smartboards, web/video conferencing, internet-based communication, and other equipment. -Coordinate and schedule video conferencing and web conferencing and associated account creation paperwork. -Coordinate computer and equipment planning, setup, and installation instructions in order to ensure working compatibility at meeting rooms, hotels, and other offsite locations. -Provide assistance for the Board of Trustees and other meetings at the CO and offsite locations, including lighting, recording, transcription, equipment setup and operation, and other support as required. This position will monitor, escalate, and route Change Requests to the appropriate party for approval to ensure timely and successful completion and will document Change Request activity. The Support Analyst will monitor, evaluate, and initiate action to resolve issues for databases, network communications, and other systems at the Chancellor's Office facilities. The Support Analyst is responsible for providing documentation support and will draft, edit, update, and review policies and procedures, ITS Support Center manuals, ITS communications (bulletins, email, etc.), and contact information. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends, and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. The supervisor will assign a primary shift, but the Support Analyst may be asked, with appropriate notice, to change shifts based on operational needs. In addition, this position will provide coverage for on-call support as required in accordance with ITS Support Center policies. The Support Analyst is also responsible for any other duties as assigned. Qualifications This position requires: -This position requires a Bachelor's degree in computer information systems or a computer-related degree, or an equivalent combination of education and related experience. -Four years of experience in the computer-related area required. -Two years of experience in Technical Customer Service or Help Desk required. -Flexibility and adaptability in regard to working different shifts are required. Communication & People Skills - Solid written communication skills are necessary to provide accurate technical documentation. -Supports an environment that motivates others and builds morale. -Works effectively and cooperatively with other team members to achieve goals and develop/maintain working relationships. -Ability to communicate effectively with various users. -Uses effective communication and listening skills in order to work with others and problem-solve. -Uses courteous phone manners with a focus on providing excellent customer service. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills - Ability to assist in troubleshooting, including quickly identifying problems and acting appropriately. -Develops practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize to meet deadlines. -Ability to work independently with little supervision. Technical Skills -Two years experience using Service Center (i.e., Help Desk) problem tracking software required; ServiceNow preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, and Outlook) required. -Broad range of experience required in PC software, hardware, and networking is required, including an understanding of LAN/WAN technologies. -Unix and Oracle experience desirable. -Macintosh experience is preferred. -Experience supporting PeopleSoft/Oracle applications preferred. -Knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methodologies is required. -Ability to use software-monitoring tools to remotely troubleshoot connectivity and system performance issues is desired (e.g., Bomgar, remote desktop, I3 , etc.). List machines, tools, equipment, and motor vehicles used in the performance of duties. -Regular use of a personal vehicle for inter-site transportation. -Office technology equipment (PC, telephone, etc.). -Audio-visual presentation equipment (projectors), web/multimedia conferencing, and other communication technology. Preferred Qualifications - Experience in multi-site 7/24/365 environment preferred. Application Period Priority consideration will be given to candidates who apply by April 24, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants The City of Austin employment application is an official document; incomplete applications will not be considered. A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience. The responses to the supplemental questions inquiring about experience should be reflected on your application. Good Standing COA Employees: Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. Assessments: Assessment(s) may be administered as part of the interview process. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Military / Veteran Interview Preference: Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. Fair Labor Standards Act ( FLSA ) Classification: This position is classified as EXEMPT . Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Please note that the Department may close the job posting at any time after seven (7) days. Pay Range $32.89 - $41.93 Hours Monday through Friday, 7:30 a.m. - 4:30 p.m. Some evening, weekend and holiday work may be required based on business needs. Exempt-level position. Job Close Date 06/02/2023 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 411 Chicon, Austin, TX 78702 Preferred Qualifications Preferred Experience: Experience administrating, monitoring, and maintaining Computerized Maintenance Management Software ( CMMS ). Experience using Microsoft Power Bi or other business analytics applications to build and maintain visual and interactable dashboards that pull from multiple data sources. Experience managing IT projects as the technical lead, working with vendors, customers, and stakeholders on implementing IT solutions. Experience troubleshooting complex Enterprise level IT issues. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches, analyzes, architects, develops, implements and configures technological solutions. Administers, monitors, and maintains one or more IT systems. Investigates and analyzes complex business requirements. Provides impact analysis and recommends appropriate solutions. Identifies opportunities for asset reuse across multiple projects. Responds to issues from the user community. Prepares and maintains documentation related to the development and maintenance of systems. Participates in the development of business process models and data flow diagrams for all levels of the organization. Performs bug tracking and quality assurance tasks. Develops and maintains disaster recovery plans. Develops and/or delivers training. Creates and prepares reports and analysis. Installs new software releases and/or upgrades. Establishes IT policies, procedures and security requirements. Responsibilities- Supervision and/or Leadership Exercised: May provide technical or project leadership, training, and technical guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems. Knowledge of IT policies, procedures, and security requirements Knowledge of database design principles. Knowledge of creating process models and data flow diagrams. Skill with computers and computer systems. Skill in analyzing information and evaluating alternatives. Skill in documenting and maintaining application and process or configuration information. Skill in providing system/application administration. Skill in identifying complex problems and reviewing related information. Skill in developing, prioritizing, organizing and accomplishing specific goals and plans. Skill in using a structured query language. Skill in providing mentoring, guidance, and training of personnel. Skill in coordination of activities of others. Ability to serve as a technical lead for development and support of one or more IT systems. Ability to apply analytical reasoning to complex problems. Ability to multitask and to work effectively in a team or as an individual contributor. Ability to communicate effectively orally and in writing. Ability to meet deadlines and effectively communicate the status of assignments. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Application Analyst Senior requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet the minimum qualifications as described? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe in detail your experience administrating, monitoring, and maintaining Computerized Maintenance Management Software (CMMS). (Open Ended Question) * Please describe in detail your experience managing IT projects as the technical lead, working with vendors, customers, and stakeholders on implementing IT solutions. (Open Ended Question) * Please describe in detail your experience using Microsoft Power Bi or other business intelligent software to build and maintain visual and interactable dashboards that pull from multiple data sources. (Open Ended Question) * * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? yes no * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
May 06, 2023
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants The City of Austin employment application is an official document; incomplete applications will not be considered. A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience. The responses to the supplemental questions inquiring about experience should be reflected on your application. Good Standing COA Employees: Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. Assessments: Assessment(s) may be administered as part of the interview process. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Military / Veteran Interview Preference: Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. Fair Labor Standards Act ( FLSA ) Classification: This position is classified as EXEMPT . Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Please note that the Department may close the job posting at any time after seven (7) days. Pay Range $32.89 - $41.93 Hours Monday through Friday, 7:30 a.m. - 4:30 p.m. Some evening, weekend and holiday work may be required based on business needs. Exempt-level position. Job Close Date 06/02/2023 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 411 Chicon, Austin, TX 78702 Preferred Qualifications Preferred Experience: Experience administrating, monitoring, and maintaining Computerized Maintenance Management Software ( CMMS ). Experience using Microsoft Power Bi or other business analytics applications to build and maintain visual and interactable dashboards that pull from multiple data sources. Experience managing IT projects as the technical lead, working with vendors, customers, and stakeholders on implementing IT solutions. Experience troubleshooting complex Enterprise level IT issues. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches, analyzes, architects, develops, implements and configures technological solutions. Administers, monitors, and maintains one or more IT systems. Investigates and analyzes complex business requirements. Provides impact analysis and recommends appropriate solutions. Identifies opportunities for asset reuse across multiple projects. Responds to issues from the user community. Prepares and maintains documentation related to the development and maintenance of systems. Participates in the development of business process models and data flow diagrams for all levels of the organization. Performs bug tracking and quality assurance tasks. Develops and maintains disaster recovery plans. Develops and/or delivers training. Creates and prepares reports and analysis. Installs new software releases and/or upgrades. Establishes IT policies, procedures and security requirements. Responsibilities- Supervision and/or Leadership Exercised: May provide technical or project leadership, training, and technical guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems. Knowledge of IT policies, procedures, and security requirements Knowledge of database design principles. Knowledge of creating process models and data flow diagrams. Skill with computers and computer systems. Skill in analyzing information and evaluating alternatives. Skill in documenting and maintaining application and process or configuration information. Skill in providing system/application administration. Skill in identifying complex problems and reviewing related information. Skill in developing, prioritizing, organizing and accomplishing specific goals and plans. Skill in using a structured query language. Skill in providing mentoring, guidance, and training of personnel. Skill in coordination of activities of others. Ability to serve as a technical lead for development and support of one or more IT systems. Ability to apply analytical reasoning to complex problems. Ability to multitask and to work effectively in a team or as an individual contributor. Ability to communicate effectively orally and in writing. Ability to meet deadlines and effectively communicate the status of assignments. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Application Analyst Senior requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet the minimum qualifications as described? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe in detail your experience administrating, monitoring, and maintaining Computerized Maintenance Management Software (CMMS). (Open Ended Question) * Please describe in detail your experience managing IT projects as the technical lead, working with vendors, customers, and stakeholders on implementing IT solutions. (Open Ended Question) * Please describe in detail your experience using Microsoft Power Bi or other business intelligent software to build and maintain visual and interactable dashboards that pull from multiple data sources. (Open Ended Question) * * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? yes no * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Solano County, CA
Fairfield, California, United States
Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved Providing law enforcement services in the unincorporated area of the county Protecting the community from public health threats such as communicable diseases Coordinating countywide responses to domestic violence and terrorism or other emergencies Managing the criminal justice process after arrest (jail, prosecution, probation) Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. To learn more about Solano County, please visit: www.solanocounty.com THE POSITION As the Senior Staff Analyst, you will perform the most complex analytical professional level staff work in support of departmental operations, programs, and/or services. You will be responsible for providing analytical support to department management relative to diverse programs and complex fiscal matters, and for recommending and implementing solutions to sensitive interdepartmental and intergovernmental matters. The current openings are in the Health & Social Services and Probation Departments. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires Budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. To view the full job description, which includes the typical duties, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16021 BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years. T o review complete benefits information, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16483 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Sick Leave for every full hour worked. To view the benefits for this extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21216 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 04/17/2023 - Deadline to submit application and required documents for next application review Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (22-105010-03) in your email or fax. Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A Bachelor’s Degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date or prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (21-105010-03) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. I confirm that I meet the minimum qualifications, which is reflected on my submitted application, as outlined in the job announcement and classification specification (job description) for Staff Analyst (Senior) which includes the following education and experience requirements: Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. 2. Do you have experience in developing and monitoring the budget for federal, state and local government agencies? 3. If you answered “yes” to question 2, what is the size of the budget? 4. Do you have experience working with internal/external auditors on financial audit such as the Comprehensive Annual Financial Report (CAFR) or the Single Audit ? 5. Do you have experience in fiscal monitoring of subrecipients of Federal grants 6. Do you have experience in the preparation of cost reports/expenditure claims for Federal/State reimbursement? 7. If you answered “yes” to question 6, what is the size of the cost report/expenditure claim? 8. Do you have experience in supervising clerical, technical and/or professional staff? SPECIAL REQUIREMENTS OTHER REQUIREMENTS Applicants are required to possess a valid California Driver's License, Class C. All licenses must be kept current while employed in this class. SUPPLEMENTAL INFORMATION Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within the class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to meet with contractors, to attend meetings with community organizations, etc. Hours to Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Take a video tour of Solano County: OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Apr 25, 2023
Full Time
Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved Providing law enforcement services in the unincorporated area of the county Protecting the community from public health threats such as communicable diseases Coordinating countywide responses to domestic violence and terrorism or other emergencies Managing the criminal justice process after arrest (jail, prosecution, probation) Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. To learn more about Solano County, please visit: www.solanocounty.com THE POSITION As the Senior Staff Analyst, you will perform the most complex analytical professional level staff work in support of departmental operations, programs, and/or services. You will be responsible for providing analytical support to department management relative to diverse programs and complex fiscal matters, and for recommending and implementing solutions to sensitive interdepartmental and intergovernmental matters. The current openings are in the Health & Social Services and Probation Departments. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires Budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. To view the full job description, which includes the typical duties, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16021 BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years. T o review complete benefits information, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16483 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Sick Leave for every full hour worked. To view the benefits for this extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21216 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 04/17/2023 - Deadline to submit application and required documents for next application review Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (22-105010-03) in your email or fax. Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A Bachelor’s Degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date or prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (21-105010-03) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. I confirm that I meet the minimum qualifications, which is reflected on my submitted application, as outlined in the job announcement and classification specification (job description) for Staff Analyst (Senior) which includes the following education and experience requirements: Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. 2. Do you have experience in developing and monitoring the budget for federal, state and local government agencies? 3. If you answered “yes” to question 2, what is the size of the budget? 4. Do you have experience working with internal/external auditors on financial audit such as the Comprehensive Annual Financial Report (CAFR) or the Single Audit ? 5. Do you have experience in fiscal monitoring of subrecipients of Federal grants 6. Do you have experience in the preparation of cost reports/expenditure claims for Federal/State reimbursement? 7. If you answered “yes” to question 6, what is the size of the cost report/expenditure claim? 8. Do you have experience in supervising clerical, technical and/or professional staff? SPECIAL REQUIREMENTS OTHER REQUIREMENTS Applicants are required to possess a valid California Driver's License, Class C. All licenses must be kept current while employed in this class. SUPPLEMENTAL INFORMATION Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within the class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to meet with contractors, to attend meetings with community organizations, etc. Hours to Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Take a video tour of Solano County: OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. Applications will be screened on a bi-weekly basis. POSITION INFORMATION Placer County is currently accepting applications for Senior Staff Services Analyst (Senior Safety Analyst) to fill one vacancy in the Department of Public Works . Public Works is currently seeking a Senior Staff Services Analyst (Senior Safety Analyst) to support the Public Works, Facilities Management, and Parks Departments in the administration, planning, development, implementation, and evaluation of continuous improvement safety and occupational health programs designed to proactively protect employees. This position will be responsible for policy development, safety inspections, safety training, and administrative analyses of various systems and procedures, as well as analyzing and designing programs and policies that adhere to Occupational Safety and Health Administration (OSHA) safety regulations. The position is characterized by a high degree of independence in the application of program responsibilities and requires a thorough knowledge of applicable laws, procedures, and regulations affecting safety operations, including thoserelated to OSHA. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To perform the more difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions, or programs; to develop and implement policies and procedures with direction from departmental management; may manage programs with Countywide impact. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Staff Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include direct supervision over professional, technical and clerical staff as assigned. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This class is distinguished from the Administrative & Fiscal Officer series in that the latter hasresponsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from management staff of assigned work unit/department. May exercise supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct and review analytical studies and surveys in difficult or complex situations which require a high level of skill, judgment and expertise; formulate procedures, policies and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics. Conduct difficult and complex productivity and efficiency studies, performance audits, management reviews and administrative analyses of organization systems and procedures; prepare recommendations and confer with appropriate staff. Conduct special studies in all areas of department as directed; coordinate studies across program areas. Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports. Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation. Analyze federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff. Participate in the selection of staff, provide or coordinate staff training; conduct performance evaluations; recommend discipline. Develop implementation plans relative to new program implementation requirements. Develop statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified. Develop administrative policies and procedures consistent with policy direction from departmental management. Perform project management functions; maintain project resource repositories, lead requirements gathering for resolution of emerging issues, monitor project budgets and expenditures. Draft, revise, and organize complex technical documents and communications. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures. Develop and maintain regulations and operating and/or technical procedure manuals. Design and recommend systems, procedures, forms and instructions for internal use. Develop grant applications and grant reports. Administer, monitor and evaluate contracts; participate in negotiating contracts with outside vendors, consultants or organizations; monitor fiscal and legal liabilities of the same. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed. Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate. Represent the department at meetings as required; attend and participate in various boards, commissions, and committee meetings regarding assigned functions. Facilitate meetings with department customers as needed. Train and lead subordinate staff. Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations, including one year at the Journey level. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by theHuman ResourcesDepartment. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of local government and county administration, organization, programs and functions. Principles of management, organization and staffing. Principles and practices of supervision, training and performance evaluation. Principles and practices of fiscal control. Principles and practices of project management, analysis, and coordination Principles and practices of program performance measures, system analysis, and statistical measurements. Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis. Statistical methods and analysis and the use of statistics in reports. Federal and State statutes and local ordinances and rules and regulations relevant to assigned studies or projects. Report preparation. Research techniques, including the use of surveys and questionnaires. Computer systems and software applications and other department specific technical solutions. Modern office practices, methods, and computer equipment/applications related to the area of assignment. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers, reports, business process, systems and procedures, and special projects; analyze, interpret, and explain legislative and regulatory information; identify and interpret technical and numerical information; know laws, regulations and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Conduct administrative studies in difficult or complex situations, requiring a high level of skill, judgement and expertise. Understand and interpret complex rules and procedures. Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion. Develop and implement policies, guidelines and procedures. Supervise, train and evaluate staff. Analyze administrative and other management problems. Analyze budgets, grants, reports and various proposals. Perform complex mathematical and statistical calculations accurately. Determine effective method of research; and compile data and present in form most likely to enhance understanding. Prepare effective questionnaires and survey instruments. Design forms and procedures. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Use a computer and standard office equipment. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lori Reed, Administrative Technician, at lreed@placer.ca.gov or (530) 886-4669. Closing Date/Time: Open Until Filled
Apr 01, 2023
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. Applications will be screened on a bi-weekly basis. POSITION INFORMATION Placer County is currently accepting applications for Senior Staff Services Analyst (Senior Safety Analyst) to fill one vacancy in the Department of Public Works . Public Works is currently seeking a Senior Staff Services Analyst (Senior Safety Analyst) to support the Public Works, Facilities Management, and Parks Departments in the administration, planning, development, implementation, and evaluation of continuous improvement safety and occupational health programs designed to proactively protect employees. This position will be responsible for policy development, safety inspections, safety training, and administrative analyses of various systems and procedures, as well as analyzing and designing programs and policies that adhere to Occupational Safety and Health Administration (OSHA) safety regulations. The position is characterized by a high degree of independence in the application of program responsibilities and requires a thorough knowledge of applicable laws, procedures, and regulations affecting safety operations, including thoserelated to OSHA. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To perform the more difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions, or programs; to develop and implement policies and procedures with direction from departmental management; may manage programs with Countywide impact. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Staff Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include direct supervision over professional, technical and clerical staff as assigned. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This class is distinguished from the Administrative & Fiscal Officer series in that the latter hasresponsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from management staff of assigned work unit/department. May exercise supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct and review analytical studies and surveys in difficult or complex situations which require a high level of skill, judgment and expertise; formulate procedures, policies and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics. Conduct difficult and complex productivity and efficiency studies, performance audits, management reviews and administrative analyses of organization systems and procedures; prepare recommendations and confer with appropriate staff. Conduct special studies in all areas of department as directed; coordinate studies across program areas. Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports. Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation. Analyze federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff. Participate in the selection of staff, provide or coordinate staff training; conduct performance evaluations; recommend discipline. Develop implementation plans relative to new program implementation requirements. Develop statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified. Develop administrative policies and procedures consistent with policy direction from departmental management. Perform project management functions; maintain project resource repositories, lead requirements gathering for resolution of emerging issues, monitor project budgets and expenditures. Draft, revise, and organize complex technical documents and communications. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures. Develop and maintain regulations and operating and/or technical procedure manuals. Design and recommend systems, procedures, forms and instructions for internal use. Develop grant applications and grant reports. Administer, monitor and evaluate contracts; participate in negotiating contracts with outside vendors, consultants or organizations; monitor fiscal and legal liabilities of the same. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed. Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate. Represent the department at meetings as required; attend and participate in various boards, commissions, and committee meetings regarding assigned functions. Facilitate meetings with department customers as needed. Train and lead subordinate staff. Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations, including one year at the Journey level. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by theHuman ResourcesDepartment. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of local government and county administration, organization, programs and functions. Principles of management, organization and staffing. Principles and practices of supervision, training and performance evaluation. Principles and practices of fiscal control. Principles and practices of project management, analysis, and coordination Principles and practices of program performance measures, system analysis, and statistical measurements. Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis. Statistical methods and analysis and the use of statistics in reports. Federal and State statutes and local ordinances and rules and regulations relevant to assigned studies or projects. Report preparation. Research techniques, including the use of surveys and questionnaires. Computer systems and software applications and other department specific technical solutions. Modern office practices, methods, and computer equipment/applications related to the area of assignment. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers, reports, business process, systems and procedures, and special projects; analyze, interpret, and explain legislative and regulatory information; identify and interpret technical and numerical information; know laws, regulations and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Conduct administrative studies in difficult or complex situations, requiring a high level of skill, judgement and expertise. Understand and interpret complex rules and procedures. Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion. Develop and implement policies, guidelines and procedures. Supervise, train and evaluate staff. Analyze administrative and other management problems. Analyze budgets, grants, reports and various proposals. Perform complex mathematical and statistical calculations accurately. Determine effective method of research; and compile data and present in form most likely to enhance understanding. Prepare effective questionnaires and survey instruments. Design forms and procedures. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Use a computer and standard office equipment. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lori Reed, Administrative Technician, at lreed@placer.ca.gov or (530) 886-4669. Closing Date/Time: Open Until Filled
CA CONSERVATION CORPS
Sacramento, California, United States
Job Description and Duties The Executive Support Analyst position offers a unique opportunity to work alongside the Senior Deputy Director of the CA Conservation Corps. Under the supervision of the Senior Deputy Director, the incumbent carries out a wide range of administrative and program management duties, serves as the lead on the department’s data collection and analysis activities, and analyzes a wide range of program, fiscal and operations issues. The Analyst’s work is done in cooperation with the Department’s headquarters and field units. Incumbent will be traveling approximately 20% of the time (travel is paid for and/or reimbursed by the CCC). How did you hear about this position? Tell us in this brief survey . Working Conditions Reporting location is at CCC Headquarters located at 1719 24th Street, Sacramento, CA 95816. Convenient parking, travel throughout California, hybrid telework may be available up to 1-day per week. Air-conditioned office working space. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Position Details Job Code #: JC-371940 Position #(s): 533-100-5393-XXX Working Title: Executive Support Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,518.00 - $6,907.00 A # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Department Information Do you want to make a positive, significant difference in the lives of citizens in communities throughout California? Do you want to directly improve the lives of citizens in the State of California through the implementation of vital environmental restoration projects? Then the California Conservation Corps (CCC) has the job for you! The CCC is a dynamic organization committed to developing young adults by challenging them to complete a year of public service and conservation-related work. Employees of the CCC are leaders who inspire, educate and challenge young people to further their educational and professional goals. If you are looking to work for a state department that demands excellence, inspires staff to do their best and protects and enhances the state’s environment, we invite you to apply for a position with the California Conservation Corps, the finest youth Environmental Restoration, Education, Workforce Development program in the world . Department Website: http://www.ccc.ca.gov Special Requirements Must possess a valid California driver's license (due to requirement to drive a State vehicle while traveling for business purposes). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/2/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA Conservation Corps Attn: Hiring Desk 1719 24th Street Sacramento , CA 95816 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA Conservation Corps Hiring Desk 1719 24th Street Sacramento , CA 95816 Please address your application to the attention of Human Resources- Hiring Desk 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Reason logically to resolve complex budget, personnel, and managerial problems. Excellent verbal and written communication skills. Ability to work well with others, develop and maintain good interpersonal relationships at all levels throughout the department. Ability to ask effective questions, evaluates information, apply guidelines and procedures, and make accurate and timely decisions. Ability to work independently with minimal supervision. Ability to prioritize workloads. Seeks to improve own skills, knowledge, and abilities. Uses the appropriate technology tools to work collaboratively in person and remotely. Ability to research and analyze issues, identify concerns, write reports, and make recommendations for change. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: http://www.ccc.ca.gov Human Resources Contact: Hiring Desk (916) 341-3221 Careers@ccc.ca.gov Hiring Unit Contact: Larry Notheis (916) 341-3180 Larry.Notheis@ccc.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Karen Chesmore (916) 341-3196 EEO@ccc.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Non Electronic Submissions If applying by postal mail or in-person drop off, please indicate RPA #22.23-0284 / JC 371940 in the job title section of your State application. Eligibility Information To be considered for the job vacancy you must satisfy one of the following requirements: List Eligibility - Successfully complete the Associate Governmental Program Analyst civil service exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Training & Development (T&D) Assignment - State employees in a permanent appointment, and no longer on probation, may be considered for a T&D assignment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/2/2023
May 20, 2023
Full Time
Job Description and Duties The Executive Support Analyst position offers a unique opportunity to work alongside the Senior Deputy Director of the CA Conservation Corps. Under the supervision of the Senior Deputy Director, the incumbent carries out a wide range of administrative and program management duties, serves as the lead on the department’s data collection and analysis activities, and analyzes a wide range of program, fiscal and operations issues. The Analyst’s work is done in cooperation with the Department’s headquarters and field units. Incumbent will be traveling approximately 20% of the time (travel is paid for and/or reimbursed by the CCC). How did you hear about this position? Tell us in this brief survey . Working Conditions Reporting location is at CCC Headquarters located at 1719 24th Street, Sacramento, CA 95816. Convenient parking, travel throughout California, hybrid telework may be available up to 1-day per week. Air-conditioned office working space. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Position Details Job Code #: JC-371940 Position #(s): 533-100-5393-XXX Working Title: Executive Support Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,518.00 - $6,907.00 A # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Department Information Do you want to make a positive, significant difference in the lives of citizens in communities throughout California? Do you want to directly improve the lives of citizens in the State of California through the implementation of vital environmental restoration projects? Then the California Conservation Corps (CCC) has the job for you! The CCC is a dynamic organization committed to developing young adults by challenging them to complete a year of public service and conservation-related work. Employees of the CCC are leaders who inspire, educate and challenge young people to further their educational and professional goals. If you are looking to work for a state department that demands excellence, inspires staff to do their best and protects and enhances the state’s environment, we invite you to apply for a position with the California Conservation Corps, the finest youth Environmental Restoration, Education, Workforce Development program in the world . Department Website: http://www.ccc.ca.gov Special Requirements Must possess a valid California driver's license (due to requirement to drive a State vehicle while traveling for business purposes). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/2/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA Conservation Corps Attn: Hiring Desk 1719 24th Street Sacramento , CA 95816 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA Conservation Corps Hiring Desk 1719 24th Street Sacramento , CA 95816 Please address your application to the attention of Human Resources- Hiring Desk 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Reason logically to resolve complex budget, personnel, and managerial problems. Excellent verbal and written communication skills. Ability to work well with others, develop and maintain good interpersonal relationships at all levels throughout the department. Ability to ask effective questions, evaluates information, apply guidelines and procedures, and make accurate and timely decisions. Ability to work independently with minimal supervision. Ability to prioritize workloads. Seeks to improve own skills, knowledge, and abilities. Uses the appropriate technology tools to work collaboratively in person and remotely. Ability to research and analyze issues, identify concerns, write reports, and make recommendations for change. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: http://www.ccc.ca.gov Human Resources Contact: Hiring Desk (916) 341-3221 Careers@ccc.ca.gov Hiring Unit Contact: Larry Notheis (916) 341-3180 Larry.Notheis@ccc.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Karen Chesmore (916) 341-3196 EEO@ccc.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Non Electronic Submissions If applying by postal mail or in-person drop off, please indicate RPA #22.23-0284 / JC 371940 in the job title section of your State application. Eligibility Information To be considered for the job vacancy you must satisfy one of the following requirements: List Eligibility - Successfully complete the Associate Governmental Program Analyst civil service exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Training & Development (T&D) Assignment - State employees in a permanent appointment, and no longer on probation, may be considered for a T&D assignment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/2/2023
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Executive Support Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Vice President of Student Affairs & Enrollment Management Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00am to 5:00pm Anticipated Hiring Range $5,459.00 - $6,246.00 Per Month ($65,508 - $74,952 Annually) Salary is commensurate with experience. Position Summary The Executive Support Analyst advises and supports the Vice President of SAEM and as well as other members of the SAEM cabinet, specifically noted below, and across SAEM more broadly. Such support is operational, strategic, logistic as well as clerical. By staying abreast of campus-wide activities, deadlines, processes, and pending decisions, the Senior Support Specialist independently determines self-assignments in addition to receiving direction from the Vice President or Executive Director. As a liaison on behalf of the VP of SAEM’s office, the Executive Support Analyst is responsible for developing communication responses and complaint resolution both independently and in consultation with the VP and other campus leaders. This position requires extensive administrative experience, exceptional analytical skills, and proven communication skills. The Executive Support Analyst should be a strong team player with a can-do attitude and high ethical standards and be capable of carrying out multiple projects at the same time. Discretion and the ability to handle sensitive information are a must. Position Information Executive Support VP-SAEM Provide continuity, extensive specialized expertise, and information which is often sensitive to the Office of the VP, the Equity Programs and Compliance Unit, all SAEM units, and the campus on a variety of complex policies, procedures, laws and regulations, including but not limited to: FERPA, State of California Education Code, State Administrative Manual, CSU Mandates, Executive Orders, and Executive Memoranda. Develop and maintain cooperative working relationships with a diverse population of administrators, faculty, staff, and students as well as appropriate officials at other state colleges and universities, the Chancellor's Office, government and national agencies, businesses, and more. Respond to a variety of inquiries, unresolved problems, issues, and ad hoc matters, as well as escalated faculty, staff, student, parent, and community calls and concerns. Requires analyzing issues and developing resolutions as well as following through with providing direction, making referrals, and delegating responses to others, thus requiring the ability to exercise considerable judgment. Provide advice and assistance to SAEM as well as Cabinet leaders to solve emergent problems as well as those stemming from established processes and policies. Examples include procurement contracts, security authorizations for software, Chancellor’s Office reports, Travel, recruitment and retention policies and practices, media relations, and more. Work with Cabinet and their staff on critical and sensitive matters and keep them apprised of critical issues. Independently analyze and determine appropriate responses or actions to inquiries, requests, etc. Determine when to involve the VP in inquiries, requests, etc. Communication Represents the VP of SAEM and/or cabinet members as required in dealings with both internal and external campus communications. Develop, distribute, and manage communication from SAEM, including but not limited to speeches, articles, awards and other recognitions, letters, reports, campus announcements, and updates to the website. Review and facilitate a variety of correspondence for the VP, including recommending actions, editing, or preparing responses. Compose correspondence dealing with issues or subject matter in ways that require considerable attention to how it is received by multiple audiences. Demonstrate sensitivity, discretion, judgment in replying to inquiries and/or presenting or requesting information. Draft, edit and prepare correspondence; maintain and update sensitive files, including those housing official reviews of faculty. Prepare documents, presentations and reports on behalf of the VP; provide information for reports and records through research, data retrieval, compiling and/or tabulating statistics, and organizing and presenting the information in usable and understandable formats. Review and proofread documents requiring the VP’s signature. Receives and handles phone calls, visitors, and inquiries and makes appropriate referrals. Administrative and Clerical Provides high-level administrative support for the VP and other cabinet members as needed Serves as the liaison between the VP and campus administrators, faculty, staff, and community organizations. May also provide research support by collecting and preparing background information for major projects. Maintains annual calendars for the VP SAEM Office and anticipates deadlines, due dates, and upcoming meetings by prompting and preparing the VP as needed. Makes travel arrangements as requested via the travel platform and coordinates all reimbursement in accordance with campus and CSU policies and procedures. Maintains and manages SAEM policies, to include: ensuring policies and procedures are shared with campus as necessary and appropriate, contacting appropriate departments to develop and/or update policies; initiating and overseeing approval process; maintaining familiarity with all policies; and helping people find policy information. VP-SAEM Office Operations- Maintains and updates office files, hires and supervises student workers, and ensures supplies and services supporting the office are in order. Reviews, prioritizes, and distributes mail to appropriate office staff and handles mail routing requests. Maintains computer and office files. Provides word processing services, (composing, formatting, and proofing documents). Schedules meetings, appointments, interviews, etc., serves as committee member, takes and transcribes meeting notes, writes and or edits reports. Contracts and monitors maintenance of administration equipment copier, postage, folding, and shredding machines. Conducts basic research and information gathering. Exercises tact and judgment in interacting with a wide range of constituents including general employee population, HR team members and executives. Demonstrate appropriate discretion and judgment to ensure applicable business information, data, transactions, and correspondence are maintained according to pertinent laws and regulations. Interface and communicates with employees and external constituents; directs stakeholders to the appropriate resources and manages sensitive information. Assists with facilitating project and goal management, strategic planning, streamlining processes and conducting research as directed by the VP on various topics/subjects. Tracks action items and commitments for VP and assists in driving them to completion when necessary. Other duties as assigned Minimum Qualifications Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Minimum Qualifications Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Apr 15, 2023
Full Time
Description: Working Title Executive Support Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Vice President of Student Affairs & Enrollment Management Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00am to 5:00pm Anticipated Hiring Range $5,459.00 - $6,246.00 Per Month ($65,508 - $74,952 Annually) Salary is commensurate with experience. Position Summary The Executive Support Analyst advises and supports the Vice President of SAEM and as well as other members of the SAEM cabinet, specifically noted below, and across SAEM more broadly. Such support is operational, strategic, logistic as well as clerical. By staying abreast of campus-wide activities, deadlines, processes, and pending decisions, the Senior Support Specialist independently determines self-assignments in addition to receiving direction from the Vice President or Executive Director. As a liaison on behalf of the VP of SAEM’s office, the Executive Support Analyst is responsible for developing communication responses and complaint resolution both independently and in consultation with the VP and other campus leaders. This position requires extensive administrative experience, exceptional analytical skills, and proven communication skills. The Executive Support Analyst should be a strong team player with a can-do attitude and high ethical standards and be capable of carrying out multiple projects at the same time. Discretion and the ability to handle sensitive information are a must. Position Information Executive Support VP-SAEM Provide continuity, extensive specialized expertise, and information which is often sensitive to the Office of the VP, the Equity Programs and Compliance Unit, all SAEM units, and the campus on a variety of complex policies, procedures, laws and regulations, including but not limited to: FERPA, State of California Education Code, State Administrative Manual, CSU Mandates, Executive Orders, and Executive Memoranda. Develop and maintain cooperative working relationships with a diverse population of administrators, faculty, staff, and students as well as appropriate officials at other state colleges and universities, the Chancellor's Office, government and national agencies, businesses, and more. Respond to a variety of inquiries, unresolved problems, issues, and ad hoc matters, as well as escalated faculty, staff, student, parent, and community calls and concerns. Requires analyzing issues and developing resolutions as well as following through with providing direction, making referrals, and delegating responses to others, thus requiring the ability to exercise considerable judgment. Provide advice and assistance to SAEM as well as Cabinet leaders to solve emergent problems as well as those stemming from established processes and policies. Examples include procurement contracts, security authorizations for software, Chancellor’s Office reports, Travel, recruitment and retention policies and practices, media relations, and more. Work with Cabinet and their staff on critical and sensitive matters and keep them apprised of critical issues. Independently analyze and determine appropriate responses or actions to inquiries, requests, etc. Determine when to involve the VP in inquiries, requests, etc. Communication Represents the VP of SAEM and/or cabinet members as required in dealings with both internal and external campus communications. Develop, distribute, and manage communication from SAEM, including but not limited to speeches, articles, awards and other recognitions, letters, reports, campus announcements, and updates to the website. Review and facilitate a variety of correspondence for the VP, including recommending actions, editing, or preparing responses. Compose correspondence dealing with issues or subject matter in ways that require considerable attention to how it is received by multiple audiences. Demonstrate sensitivity, discretion, judgment in replying to inquiries and/or presenting or requesting information. Draft, edit and prepare correspondence; maintain and update sensitive files, including those housing official reviews of faculty. Prepare documents, presentations and reports on behalf of the VP; provide information for reports and records through research, data retrieval, compiling and/or tabulating statistics, and organizing and presenting the information in usable and understandable formats. Review and proofread documents requiring the VP’s signature. Receives and handles phone calls, visitors, and inquiries and makes appropriate referrals. Administrative and Clerical Provides high-level administrative support for the VP and other cabinet members as needed Serves as the liaison between the VP and campus administrators, faculty, staff, and community organizations. May also provide research support by collecting and preparing background information for major projects. Maintains annual calendars for the VP SAEM Office and anticipates deadlines, due dates, and upcoming meetings by prompting and preparing the VP as needed. Makes travel arrangements as requested via the travel platform and coordinates all reimbursement in accordance with campus and CSU policies and procedures. Maintains and manages SAEM policies, to include: ensuring policies and procedures are shared with campus as necessary and appropriate, contacting appropriate departments to develop and/or update policies; initiating and overseeing approval process; maintaining familiarity with all policies; and helping people find policy information. VP-SAEM Office Operations- Maintains and updates office files, hires and supervises student workers, and ensures supplies and services supporting the office are in order. Reviews, prioritizes, and distributes mail to appropriate office staff and handles mail routing requests. Maintains computer and office files. Provides word processing services, (composing, formatting, and proofing documents). Schedules meetings, appointments, interviews, etc., serves as committee member, takes and transcribes meeting notes, writes and or edits reports. Contracts and monitors maintenance of administration equipment copier, postage, folding, and shredding machines. Conducts basic research and information gathering. Exercises tact and judgment in interacting with a wide range of constituents including general employee population, HR team members and executives. Demonstrate appropriate discretion and judgment to ensure applicable business information, data, transactions, and correspondence are maintained according to pertinent laws and regulations. Interface and communicates with employees and external constituents; directs stakeholders to the appropriate resources and manages sensitive information. Assists with facilitating project and goal management, strategic planning, streamlining processes and conducting research as directed by the VP on various topics/subjects. Tracks action items and commitments for VP and assists in driving them to completion when necessary. Other duties as assigned Minimum Qualifications Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Minimum Qualifications Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. OR Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Licenses or Certifications: None Notes to Applicants Position Overview: As part of the public health workforce grant, this position will conduct analysis of populations with low vaccine rates and most impacted by social determinants of health and racism to inform continued outreach and engagement activities. APH Information This position supports Austin Public Health's Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health's website . Immunization Requirement Due to high-risk areas, Austin Public Health employees must comply with the department's immunization policy. Travel If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Work experience listed must include month, year and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner A skills assessment may be required. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. COVID -19 considerations: This position is not exclusively tele-work based during the COVID -19 pandemic and will require in-person work on a regular basis upon hire. We will provide a full suite of PPE when in-person contact is necessary. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $26.10 - $31.29 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 06/06/2023 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Professional Location RBJ Health Center, 15 Waller St. Preferred Qualifications Preferred Experience: Demonstrated experience with data analytics. Demonstrated experience with equity research and analysis. Demonstrated experience gathering information including data, published studies and journal articles about barriers faced by historically marginalized communities. Demonstrated experience conducting program and project evaluations and drafting reports on findings. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines issues and identifies parameters for gathering information for a specific project. Plans, designs, and tests research instrumentation and evaluate data to assess reliability and validity of data. Conducts research studies using questionnaires, surveys, interviews, observation methods, case readings. Analyzes trends, policies, procedures using statistical data. Designs methodology for tracking data using various software programs. Authors, edits technical reports using details to support research findings. Consults, makes presentations and makes recommendations using statistical data. Coordinates issues with management and other targeted audiences, serves on committees working with specific research projects. Exchanges results of research data with other departments, agencies or specific technical groups. Reviews legislation, regulations, and policies to determine impact of research results. Formulates strategy for managing issues using statistical data. Responsibilities - Supervision and/or Leadership Exercised: May lead other employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of statistical methodology. Knowledge of city practice, policy and procedures. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in the use of computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to assess information and summarize findings. Ability to establish database to maintain or track data. Ability to conduct presentations. Ability to author technical documents. Ability to identify variables and utilizing various resources to gather data. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of the Research Analyst Senior position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Do you meet the minimum qualifications of this position? Yes No * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Briefly describe your experience in conducting analysis on health equity data. (Open Ended Question) * Briefly describe your experience in strategic planning, statistical planning, evaluation, and analysis related to health and human services or community services (Open Ended Question) * Do you have experience developing community partnerships and working with diverse audiences? If yes, how many years and describe your experience. If none, please enter "N/A". (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
May 24, 2023
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. OR Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Licenses or Certifications: None Notes to Applicants Position Overview: As part of the public health workforce grant, this position will conduct analysis of populations with low vaccine rates and most impacted by social determinants of health and racism to inform continued outreach and engagement activities. APH Information This position supports Austin Public Health's Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health's website . Immunization Requirement Due to high-risk areas, Austin Public Health employees must comply with the department's immunization policy. Travel If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Work experience listed must include month, year and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner A skills assessment may be required. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. COVID -19 considerations: This position is not exclusively tele-work based during the COVID -19 pandemic and will require in-person work on a regular basis upon hire. We will provide a full suite of PPE when in-person contact is necessary. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $26.10 - $31.29 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 06/06/2023 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Professional Location RBJ Health Center, 15 Waller St. Preferred Qualifications Preferred Experience: Demonstrated experience with data analytics. Demonstrated experience with equity research and analysis. Demonstrated experience gathering information including data, published studies and journal articles about barriers faced by historically marginalized communities. Demonstrated experience conducting program and project evaluations and drafting reports on findings. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines issues and identifies parameters for gathering information for a specific project. Plans, designs, and tests research instrumentation and evaluate data to assess reliability and validity of data. Conducts research studies using questionnaires, surveys, interviews, observation methods, case readings. Analyzes trends, policies, procedures using statistical data. Designs methodology for tracking data using various software programs. Authors, edits technical reports using details to support research findings. Consults, makes presentations and makes recommendations using statistical data. Coordinates issues with management and other targeted audiences, serves on committees working with specific research projects. Exchanges results of research data with other departments, agencies or specific technical groups. Reviews legislation, regulations, and policies to determine impact of research results. Formulates strategy for managing issues using statistical data. Responsibilities - Supervision and/or Leadership Exercised: May lead other employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of statistical methodology. Knowledge of city practice, policy and procedures. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in the use of computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to assess information and summarize findings. Ability to establish database to maintain or track data. Ability to conduct presentations. Ability to author technical documents. Ability to identify variables and utilizing various resources to gather data. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of the Research Analyst Senior position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Do you meet the minimum qualifications of this position? Yes No * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Briefly describe your experience in conducting analysis on health equity data. (Open Ended Question) * Briefly describe your experience in strategic planning, statistical planning, evaluation, and analysis related to health and human services or community services (Open Ended Question) * Do you have experience developing community partnerships and working with diverse audiences? If yes, how many years and describe your experience. If none, please enter "N/A". (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general direction, performs professional duties related to development, maintenance and support of citywide software systems. The primary responsibilities are business analysis, planning, acquisition deployment, development of technology solutions, and ongoing support of City business systems and multiple enterprise applications. The ideal candidate must possess five (5) years of experience as a programmer analyst with an emphasis on business analysis, software development, maintenance and support. A Bachelor's degree from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or related field. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Tuesday, March 14, 2023. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Formulates and defines systems scope and objectives on medium to large size Enterprise Wide projects. Prepares estimates of schedule, cost, and resource requirements for development and/or maintenance related projects. Supports existing enterprise applications, plans and performs ERP system upgrades, applying regulatory year end updates and critical environment and application hot fixes, supports process automation tasks and security access. Performs design, development, testing, deployment, user training and support. Responsible for program design, coding, testing, debugging, documentation, and maintenance, using development tools according to IT Application Development standards. Defines business requirements, translates business requirements into detailed functional and technical specifications using design principles and flowcharting techniques and prototype development tools. Work with business users to understand and define requirements, create business documents, and help build business processes, procedures and business rules catalogs. Develop AS IS and TO BE business processes, plan and conduct user acceptance training, Conducts gap analysis, understand business strategic goals, determines opportunities to improve and automate processes and functions. Designs and develops graphical user interfaces, business rules, reporting, program processing, and data base interfaces. Assigns, supervises, coordinates and reviews the work of principal subordinates and resolves problems arising from work in progress. May perform quality assurance review responsibilities. Performs other related functions as assigned. CHARACTERISTICS OF SUCCESSFUL PERFORMERS The successful performer combines technical knowledge in systems and programming with excellent analytical and communication skills to assist customers with information needs, is flexible when working with others and can adapt as a leader or as part of a team. Methodical problem solver with excellent decision making skills. Tactful and diplomatic, uses discretion when dealing with sensitive or confidential data. Minimum Qualifications Five years of hands on experience as a fully qualified programmer analyst with an emphasis on business analysis, software development, maintenance and support. Graduation from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or any equivalent combination of experience and training that provides the knowledge, skills and abilities listed below. DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, methods and techniques used in analysis, design, development, testing and implementing software solutions, information system development lifecycle and design principles, principles of relational database design, database architecture and administration, knowledge of various programming languages appropriate to specific business applications or specialized assignments; business processes; operating systems, database design. Experience with enterprise content management systems, business process automation, workflow, records management, document imaging and webform software. Ability to: perform complex analytical tasks, work efficiently on poorly documented systems; analyze and troubleshoot and remediate application systems errors, identify, recommend and implement improvements to applications systems, effectively communicate technical information to users, work well both independently and as part of a team; perform tasks related to all phases of applications systems analysis and programming; exercise good judgment in decision making; operate with discretion while performing duties which involve highly sensitive data and access to confidential decision processes; understand business system requirements, determine user needs and prepare application requirements, test procedures and user manuals; establish and maintain effective working relationships with customers, co-workers, vendors, and management at all organizational levels; communicate clearly and effectively both orally and in writing; lift and carry objects weighing up to 40 pounds; recognize and respond to alarm sounds and equipment-generated signals. SPECIAL REQUIREMENTS Possession and retention of a valid California Class C driver's license. Willingness and ability to work irregular hours including evenings, weekends, and holidays as needed. PHYSICAL REQUIREMENT: ability to lift and carry objects weighing up to 40 pounds; Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application . To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for Tuesday, March 28, 2023) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Feb 17, 2023
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general direction, performs professional duties related to development, maintenance and support of citywide software systems. The primary responsibilities are business analysis, planning, acquisition deployment, development of technology solutions, and ongoing support of City business systems and multiple enterprise applications. The ideal candidate must possess five (5) years of experience as a programmer analyst with an emphasis on business analysis, software development, maintenance and support. A Bachelor's degree from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or related field. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Tuesday, March 14, 2023. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Formulates and defines systems scope and objectives on medium to large size Enterprise Wide projects. Prepares estimates of schedule, cost, and resource requirements for development and/or maintenance related projects. Supports existing enterprise applications, plans and performs ERP system upgrades, applying regulatory year end updates and critical environment and application hot fixes, supports process automation tasks and security access. Performs design, development, testing, deployment, user training and support. Responsible for program design, coding, testing, debugging, documentation, and maintenance, using development tools according to IT Application Development standards. Defines business requirements, translates business requirements into detailed functional and technical specifications using design principles and flowcharting techniques and prototype development tools. Work with business users to understand and define requirements, create business documents, and help build business processes, procedures and business rules catalogs. Develop AS IS and TO BE business processes, plan and conduct user acceptance training, Conducts gap analysis, understand business strategic goals, determines opportunities to improve and automate processes and functions. Designs and develops graphical user interfaces, business rules, reporting, program processing, and data base interfaces. Assigns, supervises, coordinates and reviews the work of principal subordinates and resolves problems arising from work in progress. May perform quality assurance review responsibilities. Performs other related functions as assigned. CHARACTERISTICS OF SUCCESSFUL PERFORMERS The successful performer combines technical knowledge in systems and programming with excellent analytical and communication skills to assist customers with information needs, is flexible when working with others and can adapt as a leader or as part of a team. Methodical problem solver with excellent decision making skills. Tactful and diplomatic, uses discretion when dealing with sensitive or confidential data. Minimum Qualifications Five years of hands on experience as a fully qualified programmer analyst with an emphasis on business analysis, software development, maintenance and support. Graduation from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or any equivalent combination of experience and training that provides the knowledge, skills and abilities listed below. DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, methods and techniques used in analysis, design, development, testing and implementing software solutions, information system development lifecycle and design principles, principles of relational database design, database architecture and administration, knowledge of various programming languages appropriate to specific business applications or specialized assignments; business processes; operating systems, database design. Experience with enterprise content management systems, business process automation, workflow, records management, document imaging and webform software. Ability to: perform complex analytical tasks, work efficiently on poorly documented systems; analyze and troubleshoot and remediate application systems errors, identify, recommend and implement improvements to applications systems, effectively communicate technical information to users, work well both independently and as part of a team; perform tasks related to all phases of applications systems analysis and programming; exercise good judgment in decision making; operate with discretion while performing duties which involve highly sensitive data and access to confidential decision processes; understand business system requirements, determine user needs and prepare application requirements, test procedures and user manuals; establish and maintain effective working relationships with customers, co-workers, vendors, and management at all organizational levels; communicate clearly and effectively both orally and in writing; lift and carry objects weighing up to 40 pounds; recognize and respond to alarm sounds and equipment-generated signals. SPECIAL REQUIREMENTS Possession and retention of a valid California Class C driver's license. Willingness and ability to work irregular hours including evenings, weekends, and holidays as needed. PHYSICAL REQUIREMENT: ability to lift and carry objects weighing up to 40 pounds; Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application . To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for Tuesday, March 28, 2023) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Are you passionate about creating engaging online content? Do you have a knack for social media and want to make a positive impact in the community? If so, the Tacoma Police Department (TPD) has an exciting opportunity for you! We are looking for an insightful, innovative, and self-motivated individual to join our team as a Communications & Marketing Analyst. In this role, you will work closely with a collaborative and creative team to develop informative content for our websites and social media platforms. Your contributions will not only help educate the public about law enforcement, crime prevention, and public safety, but also support our recruitment, outreach, and engagement efforts. Reporting directly to the Chief of Police or his designee, you will play a crucial role in shaping our community engagement strategy. By anticipating public perception and proactively recommending plans and actions, you will ensure that our stakeholders and citizens understand our mission and intent. Managing our social media presence will be a key part of your responsibilities, as you develop and implement strategies to enhance online engagement and promote our department's values and initiatives. As a Communications & Marketing Analyst, you will also assist in identifying content needs and implementing strategies to enhance our websites and social media platforms. Occasionally, you may need to work nights or weekends to meet project deadlines. To excel in this role, attention to detail is essential. You should possess strong organizational and interpersonal communication skills, allowing you to manage multiple projects simultaneously. Your ability to maintain confidentiality and exercise sound judgment within established procedures will be crucial. Additionally, you should have excellent writing, editing, and proofreading abilities, along with proficient reading comprehension, critical thinking, and decision-making skills. If you are ready to be part of a dynamic team, where your creativity and expertise will make a real difference, we invite you to apply for the Communications & Marketing Analyst position at the Tacoma Police Department. Join us in fostering a safer and more connected community! This position will be located at Tacoma Police facilities and work directly with TPD personnel; therefore, the ideal candidate must possess an exemplary personal history and be able to pass a thorough background investigation and polygraph examination. Failure to be truthful throughout the recruitment process will result in immediate removal from the process. The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment Medical coverage for eligible employees, spouses and dependents, including children up to age 26 Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26 Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code Personal time off Paid holidays Flexible schedules A great pension plan City of Tacoma Recruitment: One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM QUALIFICATIONS: Bachelor’s degree in Public Relations, Communications, Marketing, English or directly related field. OR A minimum 4 years of experience in communications or public relations in a public safety setting OR A combination of education and experience that equates to 4 years in either of the two categories listed above NOTE: Related work experience may be substituted for education on a year for year basis. DESIRABLE QUALIFICATIONS: In addition to the above qualifications, a minimum 2-5 years of experience highly desired in the following areas: Strong creative writing and editing skills Excellent verbal, interpersonal skills and organizational skills Experience developing strategic and engaging content for websites Ability to adapt writing style and tone to reach target audiences Experience developing advertising and marketing programs and strategies Experience managing social media platforms, content calendars, building engaged communities, and expanding brand awareness Experience developing innovative community engagement programs and events. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Valid Washington State Driver's License at time of appointment with maintenance thereafter or evidence of equivalent mobility. Selection Process & Supplemental Information Interested individuals should apply online; attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without attaching the required resume and cover letter will not progress in the selection process. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a thorough background investigation and polygraph examination. NOTE: This is not a remote work position. Work schedules and locations will be determined and communicated prior to any appointment. Communication from the City of Tacoma This recruitment is being managed by Human Resources Analyst, Yaisa Criss-Greenwood. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 5:00pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 6/9/2023 5:00 PM Pacific
May 23, 2023
Full Time
Position Description Are you passionate about creating engaging online content? Do you have a knack for social media and want to make a positive impact in the community? If so, the Tacoma Police Department (TPD) has an exciting opportunity for you! We are looking for an insightful, innovative, and self-motivated individual to join our team as a Communications & Marketing Analyst. In this role, you will work closely with a collaborative and creative team to develop informative content for our websites and social media platforms. Your contributions will not only help educate the public about law enforcement, crime prevention, and public safety, but also support our recruitment, outreach, and engagement efforts. Reporting directly to the Chief of Police or his designee, you will play a crucial role in shaping our community engagement strategy. By anticipating public perception and proactively recommending plans and actions, you will ensure that our stakeholders and citizens understand our mission and intent. Managing our social media presence will be a key part of your responsibilities, as you develop and implement strategies to enhance online engagement and promote our department's values and initiatives. As a Communications & Marketing Analyst, you will also assist in identifying content needs and implementing strategies to enhance our websites and social media platforms. Occasionally, you may need to work nights or weekends to meet project deadlines. To excel in this role, attention to detail is essential. You should possess strong organizational and interpersonal communication skills, allowing you to manage multiple projects simultaneously. Your ability to maintain confidentiality and exercise sound judgment within established procedures will be crucial. Additionally, you should have excellent writing, editing, and proofreading abilities, along with proficient reading comprehension, critical thinking, and decision-making skills. If you are ready to be part of a dynamic team, where your creativity and expertise will make a real difference, we invite you to apply for the Communications & Marketing Analyst position at the Tacoma Police Department. Join us in fostering a safer and more connected community! This position will be located at Tacoma Police facilities and work directly with TPD personnel; therefore, the ideal candidate must possess an exemplary personal history and be able to pass a thorough background investigation and polygraph examination. Failure to be truthful throughout the recruitment process will result in immediate removal from the process. The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment Medical coverage for eligible employees, spouses and dependents, including children up to age 26 Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26 Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code Personal time off Paid holidays Flexible schedules A great pension plan City of Tacoma Recruitment: One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM QUALIFICATIONS: Bachelor’s degree in Public Relations, Communications, Marketing, English or directly related field. OR A minimum 4 years of experience in communications or public relations in a public safety setting OR A combination of education and experience that equates to 4 years in either of the two categories listed above NOTE: Related work experience may be substituted for education on a year for year basis. DESIRABLE QUALIFICATIONS: In addition to the above qualifications, a minimum 2-5 years of experience highly desired in the following areas: Strong creative writing and editing skills Excellent verbal, interpersonal skills and organizational skills Experience developing strategic and engaging content for websites Ability to adapt writing style and tone to reach target audiences Experience developing advertising and marketing programs and strategies Experience managing social media platforms, content calendars, building engaged communities, and expanding brand awareness Experience developing innovative community engagement programs and events. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Valid Washington State Driver's License at time of appointment with maintenance thereafter or evidence of equivalent mobility. Selection Process & Supplemental Information Interested individuals should apply online; attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without attaching the required resume and cover letter will not progress in the selection process. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a thorough background investigation and polygraph examination. NOTE: This is not a remote work position. Work schedules and locations will be determined and communicated prior to any appointment. Communication from the City of Tacoma This recruitment is being managed by Human Resources Analyst, Yaisa Criss-Greenwood. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 5:00pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 6/9/2023 5:00 PM Pacific
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants At the Public Works Department, our mission is to build and maintain a better community by delivering services to every corner of Austin. We want to set the standard for connecting people with safe and reliable infrastructure. The Public Works Department values accountability, excellence, innovation, integrity, respect, safety, and unity. These values are supported by how we work; exploring ideas, embracing kindness, and encouraging trust. The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. This includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE to review. Position Description: The Public Works Department is looking for an experienced, motivated person to join the Systems and Information Management ( SIM ) division. This position will work within the Systems Development group in SIM to support SIM's mission of providing agile and responsive enterprise technology solutions and services that enhance and align with PWD business processes. This position will plan, scope, design, develop, and maintain technology solutions using the Microsoft Office 365 platform and other current technology platforms utilized by SIM . Microsoft SharePoint, Power Apps, and Power Automate will be the primary development environments and tools for this position. This position will also utilize scripting experience when working with applications developed in ColdFusion and FileMaker. Additionally, this position will be customer-facing in planning, scope, and design meeting and will provide stakeholder updates and participate in project planning. This position will fulfill Systems Development objectives by leading and/or participating in project design and scope sessions, identifying and recommending development solutions, designing workflows, and developing applications. This position will also be responsible for integrating current solutions on other platforms with Microsoft solutions when necessary as well as integrating Microsoft solutions with database instances when necessary. Other duties may include providing updates and demonstrations to SIM leadership and project stakeholders, testing and troubleshooting applications, collaborating with the City's Communications and Technology Management department for enterprise solutions, and writing technical documentation for applications and workflows. Candidates should be experienced developing workflows and applications with the Microsoft Office 365 suite of products, working with one or more scripting languages (JavaScript, VBScript, PHP , etc), and should be able to manage multiple projects simultaneously. Additionally, candidates should have strong organizational skills, be self-motivated, be able to approach a challenge with an open mind, identify possible solutions, provide a professional recommendation, and execute tasks. Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. Please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience. Additional Information: This position allows for a hybrid work location, with a minimum of 2 days per pay period in office required by the Public Works Department. Additional in-office work days may be required by this position's supervisor. This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Public Works Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Public Works Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $34.86 - $44.45 Hours Monday through Friday, 8:00am - 5:00pm Hours may vary depending on work demands and business needs. Job Close Date 06/08/2023 Type of Posting External Department Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Telework/6800 Burleson Road, Austin, TX 78744 Preferred Qualifications Experience developing, maintaining, and troubleshooting Microsoft Office365 workflows and applications Experience with one or more scripting languages, such as Python, JavaScript, ColdFusion, PHP , VBScript, etc Experience developing in a government Microsoft Office 365 instance Experience with advanced customization of SharePoint sites, lists, libraries, and columns Experience developing, maintaining, or troubleshooting FileMaker applications Experience moving past obstacles and challenges in development of technology solutions, highly motivated to find and implement solutions Ability to manage time, project tasks, and action steps with multiple projects Excellent communication skills with providing progress updates, recommending solutions to stakeholders, and informing stakeholders of roadblocks or obstacles Experience leading customer planning, scoping, and design meetings for development projects Experience balancing strong leadership qualities with collaborative qualities Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors Develop statement of work for use in requests for proposals Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures Knowledge of legacy and web-based systems interfaces Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts Knowledge of cost-benefit analysis and total cost of ownership modeling Skill in performing requirements development, process modeling, reporting and project management tools Skill in developing process models and data flow diagrams using industry-standard modeling techniques Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * What is your experience with developing Microsoft Office 365 applications? Please include what applications or workflows you developed, what tools you used, and how long you have been developing with Microsoft Office365 products. Please share specific examples where you have had to troubleshoot Microsoft Office365 workflows or applications. (Open Ended Question) * What is your experience with scripting languages? Please include all scripting languages you are comfortable with, such as Python, JavaScript, ColdFusion, PHP, VBScript,, how long you have been working with each, and if you are comfortable troubleshooting it, writing in it, analyzing it, etc. (Open Ended Question) * Have you developed in a government build of Microsoft Office365 products before? If so, please indicate at what level you were working within it and for how long. (Open Ended Question) * Please describe any advanced customizations you have configured on SharePoint sites, lists, libraries, and columns. (Open Ended Question) * What is your familiarity level with FileMaker applications? Please describe any experience you have with developing or supporting FileMaker solutions. (Open Ended Question) * Please describe your experience handling challenges and obstacles in your development projects? Please include the technology platform that had a challenge or obstacle, the obstacle itself, and how you resolved the challenge. (Open Ended Question) * Please describe how you manage your time, projects, tasks, and action steps when working with multiple projects simultaneously? (Open Ended Question) * Please describe your communication style when providing development updates or delays to stakeholders. (Open Ended Question) * Please describe experience you have had leading customer planning, scoping, or design meetings. Include details of the project and your role in these meetings. (Open Ended Question) * What has been your experience with the best ways to model a balanced approach between strong leadership qualities and a collaborative approach to working with a team and/or customers? Please use specific examples where possible. (Open Ended Question) Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
May 25, 2023
Full Time
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants At the Public Works Department, our mission is to build and maintain a better community by delivering services to every corner of Austin. We want to set the standard for connecting people with safe and reliable infrastructure. The Public Works Department values accountability, excellence, innovation, integrity, respect, safety, and unity. These values are supported by how we work; exploring ideas, embracing kindness, and encouraging trust. The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. This includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE to review. Position Description: The Public Works Department is looking for an experienced, motivated person to join the Systems and Information Management ( SIM ) division. This position will work within the Systems Development group in SIM to support SIM's mission of providing agile and responsive enterprise technology solutions and services that enhance and align with PWD business processes. This position will plan, scope, design, develop, and maintain technology solutions using the Microsoft Office 365 platform and other current technology platforms utilized by SIM . Microsoft SharePoint, Power Apps, and Power Automate will be the primary development environments and tools for this position. This position will also utilize scripting experience when working with applications developed in ColdFusion and FileMaker. Additionally, this position will be customer-facing in planning, scope, and design meeting and will provide stakeholder updates and participate in project planning. This position will fulfill Systems Development objectives by leading and/or participating in project design and scope sessions, identifying and recommending development solutions, designing workflows, and developing applications. This position will also be responsible for integrating current solutions on other platforms with Microsoft solutions when necessary as well as integrating Microsoft solutions with database instances when necessary. Other duties may include providing updates and demonstrations to SIM leadership and project stakeholders, testing and troubleshooting applications, collaborating with the City's Communications and Technology Management department for enterprise solutions, and writing technical documentation for applications and workflows. Candidates should be experienced developing workflows and applications with the Microsoft Office 365 suite of products, working with one or more scripting languages (JavaScript, VBScript, PHP , etc), and should be able to manage multiple projects simultaneously. Additionally, candidates should have strong organizational skills, be self-motivated, be able to approach a challenge with an open mind, identify possible solutions, provide a professional recommendation, and execute tasks. Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. Please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience. Additional Information: This position allows for a hybrid work location, with a minimum of 2 days per pay period in office required by the Public Works Department. Additional in-office work days may be required by this position's supervisor. This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Public Works Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Public Works Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $34.86 - $44.45 Hours Monday through Friday, 8:00am - 5:00pm Hours may vary depending on work demands and business needs. Job Close Date 06/08/2023 Type of Posting External Department Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Telework/6800 Burleson Road, Austin, TX 78744 Preferred Qualifications Experience developing, maintaining, and troubleshooting Microsoft Office365 workflows and applications Experience with one or more scripting languages, such as Python, JavaScript, ColdFusion, PHP , VBScript, etc Experience developing in a government Microsoft Office 365 instance Experience with advanced customization of SharePoint sites, lists, libraries, and columns Experience developing, maintaining, or troubleshooting FileMaker applications Experience moving past obstacles and challenges in development of technology solutions, highly motivated to find and implement solutions Ability to manage time, project tasks, and action steps with multiple projects Excellent communication skills with providing progress updates, recommending solutions to stakeholders, and informing stakeholders of roadblocks or obstacles Experience leading customer planning, scoping, and design meetings for development projects Experience balancing strong leadership qualities with collaborative qualities Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors Develop statement of work for use in requests for proposals Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures Knowledge of legacy and web-based systems interfaces Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts Knowledge of cost-benefit analysis and total cost of ownership modeling Skill in performing requirements development, process modeling, reporting and project management tools Skill in developing process models and data flow diagrams using industry-standard modeling techniques Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * What is your experience with developing Microsoft Office 365 applications? Please include what applications or workflows you developed, what tools you used, and how long you have been developing with Microsoft Office365 products. Please share specific examples where you have had to troubleshoot Microsoft Office365 workflows or applications. (Open Ended Question) * What is your experience with scripting languages? Please include all scripting languages you are comfortable with, such as Python, JavaScript, ColdFusion, PHP, VBScript,, how long you have been working with each, and if you are comfortable troubleshooting it, writing in it, analyzing it, etc. (Open Ended Question) * Have you developed in a government build of Microsoft Office365 products before? If so, please indicate at what level you were working within it and for how long. (Open Ended Question) * Please describe any advanced customizations you have configured on SharePoint sites, lists, libraries, and columns. (Open Ended Question) * What is your familiarity level with FileMaker applications? Please describe any experience you have with developing or supporting FileMaker solutions. (Open Ended Question) * Please describe your experience handling challenges and obstacles in your development projects? Please include the technology platform that had a challenge or obstacle, the obstacle itself, and how you resolved the challenge. (Open Ended Question) * Please describe how you manage your time, projects, tasks, and action steps when working with multiple projects simultaneously? (Open Ended Question) * Please describe your communication style when providing development updates or delays to stakeholders. (Open Ended Question) * Please describe experience you have had leading customer planning, scoping, or design meetings. Include details of the project and your role in these meetings. (Open Ended Question) * What has been your experience with the best ways to model a balanced approach between strong leadership qualities and a collaborative approach to working with a team and/or customers? Please use specific examples where possible. (Open Ended Question) Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment will remain open until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply ASAP for priority consideration! The Innovation and Technology Department (ITD) is accepting applications for Senior Systems Analyst - GIS and Data Systems*. This position will work in the Enterprise Infrastructure Division supporting the County's enterprise IT infrastructure. This position has extensive knowledge and expertise to support multiple enterprise level systems. The incumbent assumes a countywide role, providing knowledge and leadership in supporting the County's Enterprise Data Infrastructure, which includes the county's Geographic Information System (GIS) and Microsoft based Data Infrastructure. *Official Job Title: Systems Support Analyst III For more detailed information, please refer to the Systems Support Analyst III job description. EXCELLENT BENEFITS! View more information on our Traditional Benefit Option and unique Modified Benefit Option to see which offering is right for you! This position includes a 9/80 Work Schedule option! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Must be available to work On-Call in a 24x7 environment. Incumbents may occasionally work evenings, weekends, and holiday hours. Physical Requirements: Position requires multiple repetitive motions and the ability to lift at least 50 pounds overhead. Travel: Travel throughout the county may be required. A valid California Class C driver's license will be required at the time of hire. Minimum Requirements REQUIRED EXPERIENCE: Three (3) years of work experience, within the past five (5) years, performing systems administration at the enterprise level. Experience must include two (2) of the following: Administration and maintenance of Geographical Information Systems (GIS) Administration and maintenance of Enterprise Database Systems (MSSQL or Oracle) Administration and maintenance of Microsoft Azure Administration and maintenance of Microsoft Power BI Report Server or IBM Cognos Analytics. Administration and maintenance of Microsoft Windows Server Operating System High Availability/Disaster Recovery/Business Continuity as they relate to system administration. -AND- REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application. Substitution: An additional one (1) year of qualifying experience may substitute for 15 semester (23 quarter) units of the education requirement, up to 30 semester (45 quarter) units. Desired Qualifications The ideal candidate will have the following: Experience configuring, installing, and maintaining ESRI ArcGIS Enterprise. Experience configuring, installing, and maintaining Microsoft Power BI Report Server or IBM Cognos Analytics. Experience configuring, and maintaining Microsoft Azure Cloud-based Data Tools Ability to analyze complex server, storage, network and application issues to troubleshoot problems and make improvements. Work well in a collaborative team environment Be able to work on multiple projects and assignments at the same time in an organized manner. Selection Process Application Procedure: Applications will be accepted until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply as soon as possible, as this recruitment may close at any time without prior notice. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time:
Apr 25, 2023
Full Time
The Job This recruitment will remain open until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply ASAP for priority consideration! The Innovation and Technology Department (ITD) is accepting applications for Senior Systems Analyst - GIS and Data Systems*. This position will work in the Enterprise Infrastructure Division supporting the County's enterprise IT infrastructure. This position has extensive knowledge and expertise to support multiple enterprise level systems. The incumbent assumes a countywide role, providing knowledge and leadership in supporting the County's Enterprise Data Infrastructure, which includes the county's Geographic Information System (GIS) and Microsoft based Data Infrastructure. *Official Job Title: Systems Support Analyst III For more detailed information, please refer to the Systems Support Analyst III job description. EXCELLENT BENEFITS! View more information on our Traditional Benefit Option and unique Modified Benefit Option to see which offering is right for you! This position includes a 9/80 Work Schedule option! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Must be available to work On-Call in a 24x7 environment. Incumbents may occasionally work evenings, weekends, and holiday hours. Physical Requirements: Position requires multiple repetitive motions and the ability to lift at least 50 pounds overhead. Travel: Travel throughout the county may be required. A valid California Class C driver's license will be required at the time of hire. Minimum Requirements REQUIRED EXPERIENCE: Three (3) years of work experience, within the past five (5) years, performing systems administration at the enterprise level. Experience must include two (2) of the following: Administration and maintenance of Geographical Information Systems (GIS) Administration and maintenance of Enterprise Database Systems (MSSQL or Oracle) Administration and maintenance of Microsoft Azure Administration and maintenance of Microsoft Power BI Report Server or IBM Cognos Analytics. Administration and maintenance of Microsoft Windows Server Operating System High Availability/Disaster Recovery/Business Continuity as they relate to system administration. -AND- REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application. Substitution: An additional one (1) year of qualifying experience may substitute for 15 semester (23 quarter) units of the education requirement, up to 30 semester (45 quarter) units. Desired Qualifications The ideal candidate will have the following: Experience configuring, installing, and maintaining ESRI ArcGIS Enterprise. Experience configuring, installing, and maintaining Microsoft Power BI Report Server or IBM Cognos Analytics. Experience configuring, and maintaining Microsoft Azure Cloud-based Data Tools Ability to analyze complex server, storage, network and application issues to troubleshoot problems and make improvements. Work well in a collaborative team environment Be able to work on multiple projects and assignments at the same time in an organized manner. Selection Process Application Procedure: Applications will be accepted until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply as soon as possible, as this recruitment may close at any time without prior notice. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time:
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment will remain open until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply ASAP for priority consideration! The Innovation and Technology Department (ITD) is accepting applications for Senior Systems Analyst. This position will work in the Enterprise Infrastructure Division supporting the County's enterprise IT infrastructure. This position has extensive knowledge and expertise to support multiple enterprise level systems. The incumbent assumes a countywide role, providing knowledge and leadership in server and storage hardware, virtualization technology, load-balancing technologies, and disaster recovery/business continuity. For more detailed information, please refer to the Systems Support Analyst III job description. This position includes a 9/80 Work Schedule option! View more information on our Traditional Benefit Option and unique Modified Benefit Option to see which offering is right for you! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Must be available to work On-Call in a 24x7 environment. Incumbents may occasionally work evenings, weekends, and holiday hours. Physical Requirements: Position requires multiple repetitive motions and the ability to lift at least 50 pounds overhead. Travel: Travel throughout the county may be required. A valid California Class C driver's license will be required at the time of hire. Minimum Requirements Experience: Three (3) years of work experience, within the past five (5) years, performing systems administration at the enterprise level. Experience must include two (2) of the following: Administration and maintenance of virtualization technologies Administration and maintenance of network load balancing technologies Administration and maintenance of storage systems Administration and maintenance of server hardware High Availability/Disaster Recovery/Business Continuity as they relate to system administration -AND- Education: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application. Substitution: An additional one (1) year of qualifying experience may substitute for 15 semester (23 quarter) units of the education requirement, up to 30 semester (45 quarter) units. Desired Qualifications The ideal candidate will have the following: Experience configuring and installing server, storage and network equipment Ability to analyze complex server, storage, and network systems to troubleshoot problems and make improvements Work well in a collaborative team environment Be able to work on multiple projects and assignments at the same time in an organized manner Selection Process Applications will be accepted until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply as soon as possible, as this recruitment may close at any time without prior notice. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time:
Jan 08, 2023
Full Time
The Job This recruitment will remain open until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply ASAP for priority consideration! The Innovation and Technology Department (ITD) is accepting applications for Senior Systems Analyst. This position will work in the Enterprise Infrastructure Division supporting the County's enterprise IT infrastructure. This position has extensive knowledge and expertise to support multiple enterprise level systems. The incumbent assumes a countywide role, providing knowledge and leadership in server and storage hardware, virtualization technology, load-balancing technologies, and disaster recovery/business continuity. For more detailed information, please refer to the Systems Support Analyst III job description. This position includes a 9/80 Work Schedule option! View more information on our Traditional Benefit Option and unique Modified Benefit Option to see which offering is right for you! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Must be available to work On-Call in a 24x7 environment. Incumbents may occasionally work evenings, weekends, and holiday hours. Physical Requirements: Position requires multiple repetitive motions and the ability to lift at least 50 pounds overhead. Travel: Travel throughout the county may be required. A valid California Class C driver's license will be required at the time of hire. Minimum Requirements Experience: Three (3) years of work experience, within the past five (5) years, performing systems administration at the enterprise level. Experience must include two (2) of the following: Administration and maintenance of virtualization technologies Administration and maintenance of network load balancing technologies Administration and maintenance of storage systems Administration and maintenance of server hardware High Availability/Disaster Recovery/Business Continuity as they relate to system administration -AND- Education: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application. Substitution: An additional one (1) year of qualifying experience may substitute for 15 semester (23 quarter) units of the education requirement, up to 30 semester (45 quarter) units. Desired Qualifications The ideal candidate will have the following: Experience configuring and installing server, storage and network equipment Ability to analyze complex server, storage, and network systems to troubleshoot problems and make improvements Work well in a collaborative team environment Be able to work on multiple projects and assignments at the same time in an organized manner Selection Process Applications will be accepted until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply as soon as possible, as this recruitment may close at any time without prior notice. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time:
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT / QUALITY ASSURANCE - Requisition ID: 19633 Recruitment Type: Open Competitive Posting Close Date: 6/8/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is an IT Professional 3 position with the Dept of Motor Vehicles, MVIT Division located in Carson City, NV. The role of this position is focused on Quality Assurance (QA) to analyze, develop, implement, and maintain the QA testing environments, develop testing plans, design/implement automated testing technology, and identify deficiencies within the Salesforce/MuleSoft/AWS/Azure environment. This position will directly support the DMV Transformation Effort (DTE) and will be working on a multi-year comprehensive transformation of the DMV’s systems, environment, and business structure. This position will be responsible for creating effective testing procedures, analyzing business processes; a lead role in testing the Salesforce/MuleSoft/AWS/Azure product suite; identifying deficiencies and suggesting solutions to identified product problems; creating and managing the overall QA planning strategy; testing system functionality by preparing test plans and oversight of QA; collaborating with the Product Development and Application Testing teams to ensure consistent project execution; monitor system implementation by participating in procedure development and evaluation; preparing step-by-step instructions needed to test/verify QA processes; present reports and metrics to Senior Management; analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area within DTE; adhere to the State and DMV’s information security policies; coordinate with all staff as required; analyzing needs and architecting solutions in the chosen environment; driving change, and participate in scrum teams and implementing new solutions. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Additional Information Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/8/2023
May 26, 2023
Full Time
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT / QUALITY ASSURANCE - Requisition ID: 19633 Recruitment Type: Open Competitive Posting Close Date: 6/8/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is an IT Professional 3 position with the Dept of Motor Vehicles, MVIT Division located in Carson City, NV. The role of this position is focused on Quality Assurance (QA) to analyze, develop, implement, and maintain the QA testing environments, develop testing plans, design/implement automated testing technology, and identify deficiencies within the Salesforce/MuleSoft/AWS/Azure environment. This position will directly support the DMV Transformation Effort (DTE) and will be working on a multi-year comprehensive transformation of the DMV’s systems, environment, and business structure. This position will be responsible for creating effective testing procedures, analyzing business processes; a lead role in testing the Salesforce/MuleSoft/AWS/Azure product suite; identifying deficiencies and suggesting solutions to identified product problems; creating and managing the overall QA planning strategy; testing system functionality by preparing test plans and oversight of QA; collaborating with the Product Development and Application Testing teams to ensure consistent project execution; monitor system implementation by participating in procedure development and evaluation; preparing step-by-step instructions needed to test/verify QA processes; present reports and metrics to Senior Management; analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area within DTE; adhere to the State and DMV’s information security policies; coordinate with all staff as required; analyzing needs and architecting solutions in the chosen environment; driving change, and participate in scrum teams and implementing new solutions. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Additional Information Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/8/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - PROJECT MANAGER - Requisition ID: 19632 Recruitment Type: Open Competitive Posting Close Date: 6/8/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is an IT Professional 3 position with the Dept of Motor Vehicles, MVIT Division located in Carson City, NV. The role of this position is focused on Release Management to develop, analyze, implement and maintain software release plans, schedules, planning and coordination of the Software Development Life Cycle (SDLC). This position will directly support the DMV Transformation Effort (DTE) and will be working on a multi-year comprehensive transformation of the DMV’s systems, environment, and business structure. This position will be responsible for creating effective platform release procedures; scheduling, planning, and controlling the software's development and delivery process; coordinating and managing releases across multiple applications; troubleshooting deployment issues; tracking and resolving impediments; risk assessment of the Salesforce/MuleSoft/AWS/Azure product suite deployments; keep software products moving through the SDLC of development, testing and production; make improvements on a regular basis to the software release process; handle consistent, on-time delivery of high quality releases; identifying deficiencies and suggest solutions to identified product problems; collaborate with the Product Development, Application Testing teams and Key Stake Holders to ensure consistent continuous integration and continuous build delivery (CI/CD); monitor system implementation by participating in procedure development and evaluation; preparing step-by-step instructions for Platform Build Releases; present reports and metrics to Senior Management; analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area within DTE; adhere to the State and DMV’s information security policies; coordinate with all staff as required; analyzing needs and architecting solutions in the chosen environment; driving change, and participate in scrum teams and implementing new solutions. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Additional Information Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/8/2023
May 26, 2023
Full Time
IT PROFESSIONAL 3 - PROJECT MANAGER - Requisition ID: 19632 Recruitment Type: Open Competitive Posting Close Date: 6/8/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is an IT Professional 3 position with the Dept of Motor Vehicles, MVIT Division located in Carson City, NV. The role of this position is focused on Release Management to develop, analyze, implement and maintain software release plans, schedules, planning and coordination of the Software Development Life Cycle (SDLC). This position will directly support the DMV Transformation Effort (DTE) and will be working on a multi-year comprehensive transformation of the DMV’s systems, environment, and business structure. This position will be responsible for creating effective platform release procedures; scheduling, planning, and controlling the software's development and delivery process; coordinating and managing releases across multiple applications; troubleshooting deployment issues; tracking and resolving impediments; risk assessment of the Salesforce/MuleSoft/AWS/Azure product suite deployments; keep software products moving through the SDLC of development, testing and production; make improvements on a regular basis to the software release process; handle consistent, on-time delivery of high quality releases; identifying deficiencies and suggest solutions to identified product problems; collaborate with the Product Development, Application Testing teams and Key Stake Holders to ensure consistent continuous integration and continuous build delivery (CI/CD); monitor system implementation by participating in procedure development and evaluation; preparing step-by-step instructions for Platform Build Releases; present reports and metrics to Senior Management; analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area within DTE; adhere to the State and DMV’s information security policies; coordinate with all staff as required; analyzing needs and architecting solutions in the chosen environment; driving change, and participate in scrum teams and implementing new solutions. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Additional Information Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/8/2023
City and County of Denver
Denver, Colorado, United States
About Our Job This posting may close without notice. Please apply as soon as possible. About Denver Human Services Denver Human Services provides assistance, protection, and prevention services to one in three Denver residents. Assistance programs include food, cash and medical benefits, childcare, child support, employment first, veterans' services and general assistance for eligible Denver residents. Protection & Prevention services are provided via child, youth and adult protection, along with community-focused programming, including in-home services, designed to strengthen families and prevent future occurrences of abuse or neglect. About Protection & Prevention Denver Human Services works to protect Denver's children, youth, adults, and elders by providing services and advocacy while promoting family stability, respecting diversity, and working to create and strengthen connections to community resources. We work to prevent abuse by providing education, resources, and support to parents, families, and community organizations. About Program Evaluation and Development The Program Evaluation and Development (PED) team's primary role is to support Child Welfare and Adult Protective Services programs to evaluate strengths and opportunities for improvement and offer recommendations based on evaluation findings and relevant research. Denver Human Services is seeking an innovative, data-driven leader to serve as the Senior Program Evaluator within the Child Welfare and Adult Protective Services division. This position will support evidence-informed Child Welfare and Adult Protection practice through evaluation, learning, and improvement of internal programs, teams, and processes. This role requires someone who is well versed in strategic planning, data driven decision making, program evaluation, and research methods. The Senior Program Evaluator will contribute to the following priorities: Strategic Intention and Support to Leadership Partner with leadership to develop and implement a Child Welfare strategic plan with the goal of creating alignment between the DHS strategic plan, key Child Welfare initiatives, and changes in policy. This may include facilitating leadership to create the strategy and supporting measurement to align with strategic priorities Collaborate closely with leadership and division staff to develop an organizational learning agenda to support partnerships, training, and learning for front-line staff, new initiatives, staffing plans, and other operations. Facilitate regular presentations of Child Welfare and Adult Protective Services’ data to DHS Executive Leadership team Assess Child Welfare and Adult Protective Services progress toward Performance Improvement Plan goals; provide guidance to casework staff on piloting new approaches, assessing progress, and learning what works Program Evaluation Design and lead program evaluations for Child Welfare and Adult Protective Services’ programs and teams with the goal of cultivating continuous learning and improvement Provide technical support to PED team on evaluation planning, data collection protocol, data collection tool design, and diverse analytical methods. Collaboratively identify and prioritize Child Welfare and Adult Protective Services readiness for evaluation. Engage stakeholders across all levels to develop learning and evaluation questions or priorities Pull administrative Child Welfare, Adult Protective Services, and community data using reporting mechanisms or directly using SQL code Generating Best/Promising Practice Cultivate close, regular partnerships with Colorado counties to foster sharing of best practices, learning what works, and troubleshoot research and data solutions. Use theory, research, and data to advise Denver Child Welfare partnerships with Colorado State and other counties to promote sharing best practices Partner with the PED supervisor and others to identify, cultivate, and manage external research partnerships. Lead research and continuous learning partnerships with Colorado State entities and other organizations Co-facilitate organizational learning. This may be done by leading internal literature/practice review groups, partnering closely with Learning and Development, building partnerships with other counties, or other methods Research existing evidence-based practice within the fields of Child Welfare, Adult Protection, prevention, community partnerships, program evaluation, and implementation. Partner with other PED team members to support Program Model, Theory of Change, or Logic Models to incorporate evidence Partner with Child Welfare and Adult Protective Services staff to coach/advise internal programs to align with best/promising practice and to be compliant with legislation. Monitor federal and state policy for changes or opportunities that could impact DHS Collaborate with Colorado state actors and Denver Child Welfare and Adult Protective Services staff to clarify and promote compliance with rule and best practice Work closely with other PED team members to build partnerships internally within DHS across teams and divisions. Collaboratively identify opportunities for needs/community trend analysis, program prototyping, and learning gaps. Communicate results to inform DHS strategic priorities Support the work of the Egregious, Near Fatal, and Fatal (ENFF) workgroup in tracking and reporting on child fatalities and near fatalities to the state of Colorado, and identifying internal trends among Denver County cases About You Even if you feel you do not meet all the ideal experience listed below, we still encourage interested applicants to apply. Our ideal candidate will have: Demonstrated expertise designing and managing multi-stakeholder mixed methods evaluation and research projects. Strong experience designing and implementing surveys, in-depth interviews, focus groups, participatory methods, and participant observation. In-depth knowledge of qualitative analysis, inferential statistical methods, and analytical tools such as SPSS and Power BI Proven experience successfully facilitating and supporting the implementation of an organizational strategic plan. Experience utilizing needs assessments, environmental scans, rapid assessment processes, feasibility assessments, or other methods to support organizational strategic planning In-depth knowledge of Child Welfare and/or Adult Protective Services practice, theory, and systems. Demonstrated experience leading multi-stakeholder projects or programs within the field of Child Welfare and/or Adult Protection Familiarity with and/or knowledge of secondary trauma from exposure to child abuse and/or neglect Exceptional skills communicating with diverse audiences - specifically with direct service providers and organizational leaders. Experience planning, facilitating, and leading stakeholder engagement Dedication to inclusivity and equity; a track record of advocating for Diversity, Equity, Access, and Inclusion in the workplace Exceptional interpersonal skills, receptivity to others’ ideas, and a collaborative team approach to all projects Passion for participatory learning and using evaluation to improve practice and policy Strong dedication to public service and interest in supporting Child Welfare, Adult Protection, and related topics Experience using SQL or similar coding language to extract data preferred We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Bachelor's Degree in Business Administration, Public Administration, Finance, Management, or a related field Experience: Three (3) years of progressively responsible professional experience in administrative, management, and operational analysis work which must have included analyzing management problems and recommending solutions and implementation strategies Education & Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of posthigh school education Additional appropriate education may be substituted for the minimum experience requirements NOTE: Denver Human Services works to ensure that all employees are paid equitably. Please ensure your resume is complete and accurate and that it includes all of your relevant work experience and education including job titles, description of assigned duties and all dates of employment periods that you would want to be considered when determining an offer amount. About Everything Else Job Profile CA2253 Management Analyst Senior To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $68,905.00 - $113,693.00 Starting Pay Although our full pay range is included above, the budgeted hiring range for this position is $68,905 - $91,299 per year. Agency Denver Human Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
May 04, 2023
Full Time
About Our Job This posting may close without notice. Please apply as soon as possible. About Denver Human Services Denver Human Services provides assistance, protection, and prevention services to one in three Denver residents. Assistance programs include food, cash and medical benefits, childcare, child support, employment first, veterans' services and general assistance for eligible Denver residents. Protection & Prevention services are provided via child, youth and adult protection, along with community-focused programming, including in-home services, designed to strengthen families and prevent future occurrences of abuse or neglect. About Protection & Prevention Denver Human Services works to protect Denver's children, youth, adults, and elders by providing services and advocacy while promoting family stability, respecting diversity, and working to create and strengthen connections to community resources. We work to prevent abuse by providing education, resources, and support to parents, families, and community organizations. About Program Evaluation and Development The Program Evaluation and Development (PED) team's primary role is to support Child Welfare and Adult Protective Services programs to evaluate strengths and opportunities for improvement and offer recommendations based on evaluation findings and relevant research. Denver Human Services is seeking an innovative, data-driven leader to serve as the Senior Program Evaluator within the Child Welfare and Adult Protective Services division. This position will support evidence-informed Child Welfare and Adult Protection practice through evaluation, learning, and improvement of internal programs, teams, and processes. This role requires someone who is well versed in strategic planning, data driven decision making, program evaluation, and research methods. The Senior Program Evaluator will contribute to the following priorities: Strategic Intention and Support to Leadership Partner with leadership to develop and implement a Child Welfare strategic plan with the goal of creating alignment between the DHS strategic plan, key Child Welfare initiatives, and changes in policy. This may include facilitating leadership to create the strategy and supporting measurement to align with strategic priorities Collaborate closely with leadership and division staff to develop an organizational learning agenda to support partnerships, training, and learning for front-line staff, new initiatives, staffing plans, and other operations. Facilitate regular presentations of Child Welfare and Adult Protective Services’ data to DHS Executive Leadership team Assess Child Welfare and Adult Protective Services progress toward Performance Improvement Plan goals; provide guidance to casework staff on piloting new approaches, assessing progress, and learning what works Program Evaluation Design and lead program evaluations for Child Welfare and Adult Protective Services’ programs and teams with the goal of cultivating continuous learning and improvement Provide technical support to PED team on evaluation planning, data collection protocol, data collection tool design, and diverse analytical methods. Collaboratively identify and prioritize Child Welfare and Adult Protective Services readiness for evaluation. Engage stakeholders across all levels to develop learning and evaluation questions or priorities Pull administrative Child Welfare, Adult Protective Services, and community data using reporting mechanisms or directly using SQL code Generating Best/Promising Practice Cultivate close, regular partnerships with Colorado counties to foster sharing of best practices, learning what works, and troubleshoot research and data solutions. Use theory, research, and data to advise Denver Child Welfare partnerships with Colorado State and other counties to promote sharing best practices Partner with the PED supervisor and others to identify, cultivate, and manage external research partnerships. Lead research and continuous learning partnerships with Colorado State entities and other organizations Co-facilitate organizational learning. This may be done by leading internal literature/practice review groups, partnering closely with Learning and Development, building partnerships with other counties, or other methods Research existing evidence-based practice within the fields of Child Welfare, Adult Protection, prevention, community partnerships, program evaluation, and implementation. Partner with other PED team members to support Program Model, Theory of Change, or Logic Models to incorporate evidence Partner with Child Welfare and Adult Protective Services staff to coach/advise internal programs to align with best/promising practice and to be compliant with legislation. Monitor federal and state policy for changes or opportunities that could impact DHS Collaborate with Colorado state actors and Denver Child Welfare and Adult Protective Services staff to clarify and promote compliance with rule and best practice Work closely with other PED team members to build partnerships internally within DHS across teams and divisions. Collaboratively identify opportunities for needs/community trend analysis, program prototyping, and learning gaps. Communicate results to inform DHS strategic priorities Support the work of the Egregious, Near Fatal, and Fatal (ENFF) workgroup in tracking and reporting on child fatalities and near fatalities to the state of Colorado, and identifying internal trends among Denver County cases About You Even if you feel you do not meet all the ideal experience listed below, we still encourage interested applicants to apply. Our ideal candidate will have: Demonstrated expertise designing and managing multi-stakeholder mixed methods evaluation and research projects. Strong experience designing and implementing surveys, in-depth interviews, focus groups, participatory methods, and participant observation. In-depth knowledge of qualitative analysis, inferential statistical methods, and analytical tools such as SPSS and Power BI Proven experience successfully facilitating and supporting the implementation of an organizational strategic plan. Experience utilizing needs assessments, environmental scans, rapid assessment processes, feasibility assessments, or other methods to support organizational strategic planning In-depth knowledge of Child Welfare and/or Adult Protective Services practice, theory, and systems. Demonstrated experience leading multi-stakeholder projects or programs within the field of Child Welfare and/or Adult Protection Familiarity with and/or knowledge of secondary trauma from exposure to child abuse and/or neglect Exceptional skills communicating with diverse audiences - specifically with direct service providers and organizational leaders. Experience planning, facilitating, and leading stakeholder engagement Dedication to inclusivity and equity; a track record of advocating for Diversity, Equity, Access, and Inclusion in the workplace Exceptional interpersonal skills, receptivity to others’ ideas, and a collaborative team approach to all projects Passion for participatory learning and using evaluation to improve practice and policy Strong dedication to public service and interest in supporting Child Welfare, Adult Protection, and related topics Experience using SQL or similar coding language to extract data preferred We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Bachelor's Degree in Business Administration, Public Administration, Finance, Management, or a related field Experience: Three (3) years of progressively responsible professional experience in administrative, management, and operational analysis work which must have included analyzing management problems and recommending solutions and implementation strategies Education & Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of posthigh school education Additional appropriate education may be substituted for the minimum experience requirements NOTE: Denver Human Services works to ensure that all employees are paid equitably. Please ensure your resume is complete and accurate and that it includes all of your relevant work experience and education including job titles, description of assigned duties and all dates of employment periods that you would want to be considered when determining an offer amount. About Everything Else Job Profile CA2253 Management Analyst Senior To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $68,905.00 - $113,693.00 Starting Pay Although our full pay range is included above, the budgeted hiring range for this position is $68,905 - $91,299 per year. Agency Denver Human Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. To be considered for the first round of interviews please submit your application by Monday, March 20, 2023 at 5:00 pm . After this date, applications will be reviewed on a bi-weekly basis. POSITION INFORMATION The County Executive Office is seeking a Board Support Services Manager (Staff Services Manager) to provide high-level support to the Placer County Board of Supervisors. The position reports directly to the County Executive Officer. Duties include, but are not limited to: Serve as first point of contact for Board of Supervisors (BOS) core support requests Oversee BOS core support office coverage Prepare commendation/proclamation requests Conduct special multi-district projects or research Draft board agenda items Placer County is an outstanding organization to work for and the region is absolutely beautiful. This position comes with excellent benefits. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Management leave: 100 hours per year* Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: $5,000 per year to use towards 401(k), dependent care, medical co-insurance, or cash* Medical, dental, and vision insurance available for employees and dependents Deferred compensation with 401(k) contribution matches up to $1,500/year $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Education allowance: up to $1,200 per year Annual vacation cash out: up to 100 hours may be cashed out each year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Open Until Filled
Apr 01, 2023
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. To be considered for the first round of interviews please submit your application by Monday, March 20, 2023 at 5:00 pm . After this date, applications will be reviewed on a bi-weekly basis. POSITION INFORMATION The County Executive Office is seeking a Board Support Services Manager (Staff Services Manager) to provide high-level support to the Placer County Board of Supervisors. The position reports directly to the County Executive Officer. Duties include, but are not limited to: Serve as first point of contact for Board of Supervisors (BOS) core support requests Oversee BOS core support office coverage Prepare commendation/proclamation requests Conduct special multi-district projects or research Draft board agenda items Placer County is an outstanding organization to work for and the region is absolutely beautiful. This position comes with excellent benefits. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Management leave: 100 hours per year* Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: $5,000 per year to use towards 401(k), dependent care, medical co-insurance, or cash* Medical, dental, and vision insurance available for employees and dependents Deferred compensation with 401(k) contribution matches up to $1,500/year $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Education allowance: up to $1,200 per year Annual vacation cash out: up to 100 hours may be cashed out each year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Open Until Filled
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees . The Human Services Department is currently recruiting to fill three (3) Senior Services Program Analyst positions in two divisions: The Oakland Paratransit for the Elderly & Disabled (OPED) team subsidizes transportation for seniors and riders with disabilities to provide options other than public transit. The AmeriCorps team recruits , hires, and oversees program management for two programs . The Senior Companion V olunteer P rogram assist s older adults with shopping, medical appointments, and daily tasks to provide independen ce living in the community. The Foster Grandparent V olunteer P rogram mentors at-risk children and youth by assisting with academics and life issues . The Senior Services Program Analyst position s will coordinate program services, perform light accounting functions, order supplies, pay vendor invoices , and convey program guidelines to the public . We are looking for someone who: Is a n excellent communicator. In this role, you will need to demonstrate exceptional communication skills to deliver accurate, clear , and concise information to staff and volunteers. Works well with others. As a Senior Services Program Analyst , y ou will be expected to work collaboratively on projects with team members in your unit as well as in other departments and divisions . You will need to use sound judgment and work independently at times. Is s elf-motivated. It is expected that you will take initiative and use your resources to find creative solutions to solve problems. Will be d edicated. This role is critical in assisting our seniors and youth. You will be mak ing a positive difference in the Oakland community. Has strong adaptability skills . There will be ever changing situations and environments and y ou will need to adapt, while taking into consideration the instruction s from multiple staff members. Values Diversity . As a Senior Services Program A nalyst, you should appreciate the benefits of varied backgrounds and cultures in the workplace. What you will typically be responsible for: Preparing, maintaining, and organizing various program reports and records with appropriate computer programs. Work ing closely with , and provid ing assistance to , support staff and community members . Providing excellent customer service via phone, email, and in person. Attend ing internal, city - wide, outside agency , and community meetings , as needed. Performing general accounting functions for the program, including purchases, receivables, payables and deposits, and p rocessing vendor payments. W ork ing on special event projects that support the department. May supervise some support staff. * Read the complete job description by clicking on the link below: Senior Services Program Analyst A few reasons you might love this job: Many individuals are drawn to careers in senior services because they have a genuine passion for making a positive impact on the lives of older adults . Working as a Senior Services Program Analyst allows you to contribute to the well-being and quality of life for the residents of Oakland . You will be surrounded by coworkers who are passionate about their craft, care about collaboration, and like to have fun. Working with senior services programs, you will have the opportunity to develop deep and meaningful connections, which can be fulfilling and enriching. You will have access to excellent learning opportunities to grow and develop your professional career. The role of a Senior Services Program Analyst typically involves diverse responsibilities. This variety can keep the job interesting and intellectually stimulating. You will be doing work that improves the quality of life of Oakland’s senior s and adults with disabilities . By working as a Senior Services Program Analyst, individuals have the opportunity to contribute to public health initiatives, improve access to social services, address disparities among our residents, and serve as an advocate for our City . Working in senior services can offer significant opportunities for career growth and development. Program Analysts can acquire valuable skills in research, policy analysis, program management, and community engagement. A few challenges you might face in this job : You will need to understand program variances and know how to track multiple funding cycles . Adequate funding and resources can be a challenge in the field of senior services. Program analysts may face constraints in terms of budget, staffing, and infrastructure, which can affect the delivery and quality of services. Finding creative solutions and advocating for increased resources can be necessary. The workload can be demanding, involving multiple projects, deadlines, and responsibilities. Balancing competing priorities, managing time effectively, and maintaining work-life balance can be challenging in this role. There may be a significant learning curve when it comes to understanding the department ’ s policies and processes to inform and guide c lients . Staying up-to-date with the complexities can be challenging for program analysts. They must navigate through bureaucratic processes, ensure compliance, and adapt to changing regulations while delivering effective services. Senior Services Program A nalysts need to ensure that services and programs are inclusive and culturally sensitive , taking into account the unique needs and preferences of individuals with varied cultural backgrounds and abilities . Competencies Required: Professional & Technical Expertise: Applying technical subject matter to the job Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Informing: Proactively obtaining and sharing information Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Teamwork: Collaborating with others to achieve shared goals and works well with groups Customer Focus: Attending to the needs and expectations of customers Examples of Duties Minimum Requirements for Application Education: A Bachelor's degree from an accredited college or university in social work, gerontology business administration, public administration, public policy or a related field. Experience: Two (2) years of progressively responsible experience in social work, gerontology or a related field. Relevant experience includes providing referral services, screening for eligibility, and performing placement and/or program administration. License or Certificate / Other Requirements : Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Other Requirements Depending on the nature of the assignment, candidates who receive offers of employment may be required to submit fingerprints, undergo a criminal record clearance, and have a physical examination including a TB screening. Desirable Qualifications: Proficiency in a language other than English is highly desirable Completion of l eadership training s or workshops Previous e xperience as an active participa n t in public meetings , hearings, or committees Previous work history that required interaction and support for the public Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff review their experience, education, and training listed on the application against the “minimum qualifications” listed for the position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job related areas. For this recruitment, all qualified applicants will be invited to participate in an oral examination. The exam is tentatively scheduled to take place the week of June 12, 2023. Instructions will be emailed to all qualified candidates. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. What's in it for you? 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 5/30/2023 11:59 PM Pacific
May 16, 2023
Full Time
The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees . The Human Services Department is currently recruiting to fill three (3) Senior Services Program Analyst positions in two divisions: The Oakland Paratransit for the Elderly & Disabled (OPED) team subsidizes transportation for seniors and riders with disabilities to provide options other than public transit. The AmeriCorps team recruits , hires, and oversees program management for two programs . The Senior Companion V olunteer P rogram assist s older adults with shopping, medical appointments, and daily tasks to provide independen ce living in the community. The Foster Grandparent V olunteer P rogram mentors at-risk children and youth by assisting with academics and life issues . The Senior Services Program Analyst position s will coordinate program services, perform light accounting functions, order supplies, pay vendor invoices , and convey program guidelines to the public . We are looking for someone who: Is a n excellent communicator. In this role, you will need to demonstrate exceptional communication skills to deliver accurate, clear , and concise information to staff and volunteers. Works well with others. As a Senior Services Program Analyst , y ou will be expected to work collaboratively on projects with team members in your unit as well as in other departments and divisions . You will need to use sound judgment and work independently at times. Is s elf-motivated. It is expected that you will take initiative and use your resources to find creative solutions to solve problems. Will be d edicated. This role is critical in assisting our seniors and youth. You will be mak ing a positive difference in the Oakland community. Has strong adaptability skills . There will be ever changing situations and environments and y ou will need to adapt, while taking into consideration the instruction s from multiple staff members. Values Diversity . As a Senior Services Program A nalyst, you should appreciate the benefits of varied backgrounds and cultures in the workplace. What you will typically be responsible for: Preparing, maintaining, and organizing various program reports and records with appropriate computer programs. Work ing closely with , and provid ing assistance to , support staff and community members . Providing excellent customer service via phone, email, and in person. Attend ing internal, city - wide, outside agency , and community meetings , as needed. Performing general accounting functions for the program, including purchases, receivables, payables and deposits, and p rocessing vendor payments. W ork ing on special event projects that support the department. May supervise some support staff. * Read the complete job description by clicking on the link below: Senior Services Program Analyst A few reasons you might love this job: Many individuals are drawn to careers in senior services because they have a genuine passion for making a positive impact on the lives of older adults . Working as a Senior Services Program Analyst allows you to contribute to the well-being and quality of life for the residents of Oakland . You will be surrounded by coworkers who are passionate about their craft, care about collaboration, and like to have fun. Working with senior services programs, you will have the opportunity to develop deep and meaningful connections, which can be fulfilling and enriching. You will have access to excellent learning opportunities to grow and develop your professional career. The role of a Senior Services Program Analyst typically involves diverse responsibilities. This variety can keep the job interesting and intellectually stimulating. You will be doing work that improves the quality of life of Oakland’s senior s and adults with disabilities . By working as a Senior Services Program Analyst, individuals have the opportunity to contribute to public health initiatives, improve access to social services, address disparities among our residents, and serve as an advocate for our City . Working in senior services can offer significant opportunities for career growth and development. Program Analysts can acquire valuable skills in research, policy analysis, program management, and community engagement. A few challenges you might face in this job : You will need to understand program variances and know how to track multiple funding cycles . Adequate funding and resources can be a challenge in the field of senior services. Program analysts may face constraints in terms of budget, staffing, and infrastructure, which can affect the delivery and quality of services. Finding creative solutions and advocating for increased resources can be necessary. The workload can be demanding, involving multiple projects, deadlines, and responsibilities. Balancing competing priorities, managing time effectively, and maintaining work-life balance can be challenging in this role. There may be a significant learning curve when it comes to understanding the department ’ s policies and processes to inform and guide c lients . Staying up-to-date with the complexities can be challenging for program analysts. They must navigate through bureaucratic processes, ensure compliance, and adapt to changing regulations while delivering effective services. Senior Services Program A nalysts need to ensure that services and programs are inclusive and culturally sensitive , taking into account the unique needs and preferences of individuals with varied cultural backgrounds and abilities . Competencies Required: Professional & Technical Expertise: Applying technical subject matter to the job Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Informing: Proactively obtaining and sharing information Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Teamwork: Collaborating with others to achieve shared goals and works well with groups Customer Focus: Attending to the needs and expectations of customers Examples of Duties Minimum Requirements for Application Education: A Bachelor's degree from an accredited college or university in social work, gerontology business administration, public administration, public policy or a related field. Experience: Two (2) years of progressively responsible experience in social work, gerontology or a related field. Relevant experience includes providing referral services, screening for eligibility, and performing placement and/or program administration. License or Certificate / Other Requirements : Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Other Requirements Depending on the nature of the assignment, candidates who receive offers of employment may be required to submit fingerprints, undergo a criminal record clearance, and have a physical examination including a TB screening. Desirable Qualifications: Proficiency in a language other than English is highly desirable Completion of l eadership training s or workshops Previous e xperience as an active participa n t in public meetings , hearings, or committees Previous work history that required interaction and support for the public Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff review their experience, education, and training listed on the application against the “minimum qualifications” listed for the position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job related areas. For this recruitment, all qualified applicants will be invited to participate in an oral examination. The exam is tentatively scheduled to take place the week of June 12, 2023. Instructions will be emailed to all qualified candidates. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. What's in it for you? 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 5/30/2023 11:59 PM Pacific
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
