State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT / QUALITY ASSURANCE - Requisition ID: 19633 Recruitment Type: Open Competitive Posting Close Date: 6/8/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is an IT Professional 3 position with the Dept of Motor Vehicles, MVIT Division located in Carson City, NV. The role of this position is focused on Quality Assurance (QA) to analyze, develop, implement, and maintain the QA testing environments, develop testing plans, design/implement automated testing technology, and identify deficiencies within the Salesforce/MuleSoft/AWS/Azure environment. This position will directly support the DMV Transformation Effort (DTE) and will be working on a multi-year comprehensive transformation of the DMV’s systems, environment, and business structure. This position will be responsible for creating effective testing procedures, analyzing business processes; a lead role in testing the Salesforce/MuleSoft/AWS/Azure product suite; identifying deficiencies and suggesting solutions to identified product problems; creating and managing the overall QA planning strategy; testing system functionality by preparing test plans and oversight of QA; collaborating with the Product Development and Application Testing teams to ensure consistent project execution; monitor system implementation by participating in procedure development and evaluation; preparing step-by-step instructions needed to test/verify QA processes; present reports and metrics to Senior Management; analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area within DTE; adhere to the State and DMV’s information security policies; coordinate with all staff as required; analyzing needs and architecting solutions in the chosen environment; driving change, and participate in scrum teams and implementing new solutions. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Additional Information Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/8/2023
May 26, 2023
Full Time
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT / QUALITY ASSURANCE - Requisition ID: 19633 Recruitment Type: Open Competitive Posting Close Date: 6/8/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is an IT Professional 3 position with the Dept of Motor Vehicles, MVIT Division located in Carson City, NV. The role of this position is focused on Quality Assurance (QA) to analyze, develop, implement, and maintain the QA testing environments, develop testing plans, design/implement automated testing technology, and identify deficiencies within the Salesforce/MuleSoft/AWS/Azure environment. This position will directly support the DMV Transformation Effort (DTE) and will be working on a multi-year comprehensive transformation of the DMV’s systems, environment, and business structure. This position will be responsible for creating effective testing procedures, analyzing business processes; a lead role in testing the Salesforce/MuleSoft/AWS/Azure product suite; identifying deficiencies and suggesting solutions to identified product problems; creating and managing the overall QA planning strategy; testing system functionality by preparing test plans and oversight of QA; collaborating with the Product Development and Application Testing teams to ensure consistent project execution; monitor system implementation by participating in procedure development and evaluation; preparing step-by-step instructions needed to test/verify QA processes; present reports and metrics to Senior Management; analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area within DTE; adhere to the State and DMV’s information security policies; coordinate with all staff as required; analyzing needs and architecting solutions in the chosen environment; driving change, and participate in scrum teams and implementing new solutions. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Additional Information Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/8/2023
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT - Requisition ID: 19104 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - DIVISION OF CHILD AND FAMILY SERVICES Business Unit: HR-INFORMATION SERVICES Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Las Vegas, Nevada. This position is responsible for MuleSoft API development for the Unified Nevada Information Technology for Youth (UNITY) system, which is the federal Comprehensive Child Welfare Information System (CCWIS) for Nevada. It is used to record foster care, adoption, child protective services, licensing, and other Child Welfare activities. UNITY is used statewide by approximately 1,600 staff and has been operational since 2003. The position is the supervisor of the API development team and will be responsible for the design, development, implementation, and support of the integration solution between UNITY and MuleSoft. A successful incumbent will be responsible for developing integration solutions, deploying apps to cloud hub and patch updates in the MuleSoft platform. This position requires knowledge and experience with ASP.NET or Java programming language, detailed requirements analysis, software design, development, and testing. Incumbent will be responsible to Identify, analyze and develop interfaces and integration flows using Mule ESB Any point platform including Mule Runtime, Connectors, Design Center, and API management. This position will require communication with end users, policy staff, business process analysts, trainers, and management. In addition to technical skills, communication skills, leadership, and initiative are all essential aspects of the job as well. Incumbent should have good understanding of REST services and API testing tools like Postman or ARC. Other technologies used include AngularJS, JavaScript, Web API, .NET Framework, jQuery, C# Web Forms, and Foundation 5 for front-end user interface and design This is a full-time position that will be in Las Vegas, Nevada. The State of Nevada and DCFS offer an excellent benefits package that includes health, dental and vision insurance, participation in the Public Employees Retirement System (PERS), accrual of 15 days of annual and 15 days of sick leave, 11 paid holidays, and no city, county, state, or social security tax! To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A valid driver's license is required at the time of appointment and for continued employment. Statewide travel is required. Some positions require work on evenings, weekends, and/or holidays Some positions are subject to call-out or call-back. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Las Vegas Closing Date/Time: 6/9/2023
Jun 01, 2023
Full Time
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT - Requisition ID: 19104 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - DIVISION OF CHILD AND FAMILY SERVICES Business Unit: HR-INFORMATION SERVICES Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Las Vegas, Nevada. This position is responsible for MuleSoft API development for the Unified Nevada Information Technology for Youth (UNITY) system, which is the federal Comprehensive Child Welfare Information System (CCWIS) for Nevada. It is used to record foster care, adoption, child protective services, licensing, and other Child Welfare activities. UNITY is used statewide by approximately 1,600 staff and has been operational since 2003. The position is the supervisor of the API development team and will be responsible for the design, development, implementation, and support of the integration solution between UNITY and MuleSoft. A successful incumbent will be responsible for developing integration solutions, deploying apps to cloud hub and patch updates in the MuleSoft platform. This position requires knowledge and experience with ASP.NET or Java programming language, detailed requirements analysis, software design, development, and testing. Incumbent will be responsible to Identify, analyze and develop interfaces and integration flows using Mule ESB Any point platform including Mule Runtime, Connectors, Design Center, and API management. This position will require communication with end users, policy staff, business process analysts, trainers, and management. In addition to technical skills, communication skills, leadership, and initiative are all essential aspects of the job as well. Incumbent should have good understanding of REST services and API testing tools like Postman or ARC. Other technologies used include AngularJS, JavaScript, Web API, .NET Framework, jQuery, C# Web Forms, and Foundation 5 for front-end user interface and design This is a full-time position that will be in Las Vegas, Nevada. The State of Nevada and DCFS offer an excellent benefits package that includes health, dental and vision insurance, participation in the Public Employees Retirement System (PERS), accrual of 15 days of annual and 15 days of sick leave, 11 paid holidays, and no city, county, state, or social security tax! To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A valid driver's license is required at the time of appointment and for continued employment. Statewide travel is required. Some positions require work on evenings, weekends, and/or holidays Some positions are subject to call-out or call-back. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Las Vegas Closing Date/Time: 6/9/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT - Requisition ID: 16178 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - WELFARE AND SUPPORTIVE SERVICES Business Unit: HR-WELFARE ADMINISTRATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. TheDivision of Welfare and Supportive Services (DWSS) is currently recruiting for an IT Professional 3 position in our Carson City office, which is situated less than 25 miles from both Reno and Lake Tahoe. This position will be primarily responsible for maintaining and developing new applications in JAVA and/or ADHOC's (DB2) and helpdesk issues for DWSS. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve technical issues. Good customer service skills are required, as well as the ability to communicate with technical and non-technical personnel clearly and effectively. The candidate will need to possess superior documentation skills, including the ability to train others and the ability to function as a member in a collaborative team environment. Duties include designing, coding and managing software modification projects, coordinating those projects with other work groups and documenting how to maintain those projects. Incumbents perform advanced journey-level duties and may train and supervise staff and/or serve as a project leader as assigned. This position may offer the opportunity to work remotely within Nevada, with a limited requirement of in-office time (currently one day a month, subject to change). Flexible and variable work schedules may be considered. Details can be discussed in interview. Work life balance is valued by this Division. This Division encourages job training and skills advancement and as a benefit offers paid for training opportunities to all IT staff. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A valid driver's license is required at the time of appointment and for continued employment. This position requires travel up to 25% of the time. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/9/2023
Mar 24, 2023
Full Time
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT - Requisition ID: 16178 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - WELFARE AND SUPPORTIVE SERVICES Business Unit: HR-WELFARE ADMINISTRATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. TheDivision of Welfare and Supportive Services (DWSS) is currently recruiting for an IT Professional 3 position in our Carson City office, which is situated less than 25 miles from both Reno and Lake Tahoe. This position will be primarily responsible for maintaining and developing new applications in JAVA and/or ADHOC's (DB2) and helpdesk issues for DWSS. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve technical issues. Good customer service skills are required, as well as the ability to communicate with technical and non-technical personnel clearly and effectively. The candidate will need to possess superior documentation skills, including the ability to train others and the ability to function as a member in a collaborative team environment. Duties include designing, coding and managing software modification projects, coordinating those projects with other work groups and documenting how to maintain those projects. Incumbents perform advanced journey-level duties and may train and supervise staff and/or serve as a project leader as assigned. This position may offer the opportunity to work remotely within Nevada, with a limited requirement of in-office time (currently one day a month, subject to change). Flexible and variable work schedules may be considered. Details can be discussed in interview. Work life balance is valued by this Division. This Division encourages job training and skills advancement and as a benefit offers paid for training opportunities to all IT staff. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A valid driver's license is required at the time of appointment and for continued employment. This position requires travel up to 25% of the time. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/9/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT - Requisition ID: 15570 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Not Assigned / Out of State Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - WELFARE AND SUPPORTIVE SERVICES Business Unit: HR-WELFARE ADMINISTRATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The State of Nevada Department of Health and Human Services, Division of Welfare and Social Services is seeking an Information Technology Professional III to work on our Enterprise solution development team. The ideal candidate will have extensive enterprise solution experience including but not limited to: installing enterprise server software and updates, writing and debugging advance SQL scripts, extensive troubleshooting skills in all enterprise solution areas. Good communication skills (written and verbal) are a must whether with a Developer, an end-user, or a member of one of the other technical teams . Flexible and variable work schedules may be considered. Details can be discussed in interview. Work life balance is valued by this division and we offer an Infant at Work program. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience in troubleshooting enterprise solutions is required. Experience in server environment troubleshooting is required. Experience with writing and debugging advance SQL is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position requires travel up to 25% of the time. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A pre-employment State of Nevada FBI background check will be required of the selected applicant. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/9/2023
Mar 15, 2023
Full Time
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT - Requisition ID: 15570 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Not Assigned / Out of State Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - WELFARE AND SUPPORTIVE SERVICES Business Unit: HR-WELFARE ADMINISTRATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The State of Nevada Department of Health and Human Services, Division of Welfare and Social Services is seeking an Information Technology Professional III to work on our Enterprise solution development team. The ideal candidate will have extensive enterprise solution experience including but not limited to: installing enterprise server software and updates, writing and debugging advance SQL scripts, extensive troubleshooting skills in all enterprise solution areas. Good communication skills (written and verbal) are a must whether with a Developer, an end-user, or a member of one of the other technical teams . Flexible and variable work schedules may be considered. Details can be discussed in interview. Work life balance is valued by this division and we offer an Infant at Work program. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience in troubleshooting enterprise solutions is required. Experience in server environment troubleshooting is required. Experience with writing and debugging advance SQL is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position requires travel up to 25% of the time. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A pre-employment State of Nevada FBI background check will be required of the selected applicant. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/9/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT - Requisition ID: 12816 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - DIVISION OF CHILD AND FAMILY SERVICES Business Unit: HR-INFORMATION SERVICES Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for MuleSoft API development for the Unified Nevada Information Technology for Youth (UNITY) system, which is the federal Comprehensive Child Welfare Information System (CCWIS) for Nevada. It is used to record foster care, adoption, child protective services, licensing, and other Child Welfare activities. UNITY is used statewide by approximately 1,600 staff and has been operational since 2003. The position is the supervisor of the API development team and will be responsible for the design, development, implementation, and support of the integration solution between UNITY and MuleSoft. A successful incumbent will be responsible for developing integration solutions, deploying apps to cloud hub and patch updates in the MuleSoft platform. This position requires knowledge and experience with ASP.NET or Java programming language, detailed requirements analysis, software design, development, and testing. Incumbent will be responsible to Identify, analyze and develop interfaces and integration flows using Mule ESB Any point platform including Mule Runtime, Connectors, Design Center, and API management. This position will require communication with end users, policy staff, business process analysts, trainers, and management. In addition to technical skills, communication skills, leadership, and initiative are all essential aspects of the job as well. Incumbent should have good understanding of REST services and API testing tools like Postman or ARC. Other technologies used include AngularJS, JavaScript, Web API, .NET Framework, jQuery, C# Web Forms, and Foundation 5 for front-end user interface and design This is a full-time position that will be in Carson City Nevada. The State of Nevada and DCFS offer an excellent benefits package that includes health, dental and vision insurance, participation in the Public Employees Retirement System (PERS), accrual of 15 days of annual and 15 days of sick leave, 11 paid holidays, and no city, county, state, or social security tax! To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A valid driver's license is required at the time of appointment and for continued employment. Statewide travel is required. Some positions require work on evenings, weekends, and/or holidays Some positions are subject to call-out or call-back. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/9/2023
Feb 02, 2023
Full Time
IT PROFESSIONAL 3 - APPLICATION DEVELOPMENT - Requisition ID: 12816 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - DIVISION OF CHILD AND FAMILY SERVICES Business Unit: HR-INFORMATION SERVICES Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for MuleSoft API development for the Unified Nevada Information Technology for Youth (UNITY) system, which is the federal Comprehensive Child Welfare Information System (CCWIS) for Nevada. It is used to record foster care, adoption, child protective services, licensing, and other Child Welfare activities. UNITY is used statewide by approximately 1,600 staff and has been operational since 2003. The position is the supervisor of the API development team and will be responsible for the design, development, implementation, and support of the integration solution between UNITY and MuleSoft. A successful incumbent will be responsible for developing integration solutions, deploying apps to cloud hub and patch updates in the MuleSoft platform. This position requires knowledge and experience with ASP.NET or Java programming language, detailed requirements analysis, software design, development, and testing. Incumbent will be responsible to Identify, analyze and develop interfaces and integration flows using Mule ESB Any point platform including Mule Runtime, Connectors, Design Center, and API management. This position will require communication with end users, policy staff, business process analysts, trainers, and management. In addition to technical skills, communication skills, leadership, and initiative are all essential aspects of the job as well. Incumbent should have good understanding of REST services and API testing tools like Postman or ARC. Other technologies used include AngularJS, JavaScript, Web API, .NET Framework, jQuery, C# Web Forms, and Foundation 5 for front-end user interface and design This is a full-time position that will be in Carson City Nevada. The State of Nevada and DCFS offer an excellent benefits package that includes health, dental and vision insurance, participation in the Public Employees Retirement System (PERS), accrual of 15 days of annual and 15 days of sick leave, 11 paid holidays, and no city, county, state, or social security tax! To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A valid driver's license is required at the time of appointment and for continued employment. Statewide travel is required. Some positions require work on evenings, weekends, and/or holidays Some positions are subject to call-out or call-back. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/9/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - SYSTEMS ADMINISTRATION - Requisition ID: 19632 Recruitment Type: Open Competitive Posting Close Date: 6/8/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is an IT Professional 3 position with the Dept of Motor Vehicles, MVIT Division located in Carson City, NV. The role of this position is focused on Release Management to develop, analyze, implement and maintain software release plans, schedules, planning and coordination of the Software Development Life Cycle (SDLC). This position will directly support the DMV Transformation Effort (DTE) and will be working on a multi-year comprehensive transformation of the DMV’s systems, environment, and business structure. This position will be responsible for creating effective platform release procedures; scheduling, planning, and controlling the software's development and delivery process; coordinating and managing releases across multiple applications; troubleshooting deployment issues; tracking and resolving impediments; risk assessment of the Salesforce/MuleSoft/AWS/Azure product suite deployments; keep software products moving through the SDLC of development, testing and production; make improvements on a regular basis to the software release process; handle consistent, on-time delivery of high quality releases; identifying deficiencies and suggest solutions to identified product problems; collaborate with the Product Development, Application Testing teams and Key Stake Holders to ensure consistent continuous integration and continuous build delivery (CI/CD); monitor system implementation by participating in procedure development and evaluation; preparing step-by-step instructions for Platform Build Releases; present reports and metrics to Senior Management; analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area within DTE; adhere to the State and DMV’s information security policies; coordinate with all staff as required; analyzing needs and architecting solutions in the chosen environment; driving change, and participate in scrum teams and implementing new solutions. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Additional Information Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/8/2023
Jun 02, 2023
Full Time
IT PROFESSIONAL 3 - SYSTEMS ADMINISTRATION - Requisition ID: 19632 Recruitment Type: Open Competitive Posting Close Date: 6/8/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is an IT Professional 3 position with the Dept of Motor Vehicles, MVIT Division located in Carson City, NV. The role of this position is focused on Release Management to develop, analyze, implement and maintain software release plans, schedules, planning and coordination of the Software Development Life Cycle (SDLC). This position will directly support the DMV Transformation Effort (DTE) and will be working on a multi-year comprehensive transformation of the DMV’s systems, environment, and business structure. This position will be responsible for creating effective platform release procedures; scheduling, planning, and controlling the software's development and delivery process; coordinating and managing releases across multiple applications; troubleshooting deployment issues; tracking and resolving impediments; risk assessment of the Salesforce/MuleSoft/AWS/Azure product suite deployments; keep software products moving through the SDLC of development, testing and production; make improvements on a regular basis to the software release process; handle consistent, on-time delivery of high quality releases; identifying deficiencies and suggest solutions to identified product problems; collaborate with the Product Development, Application Testing teams and Key Stake Holders to ensure consistent continuous integration and continuous build delivery (CI/CD); monitor system implementation by participating in procedure development and evaluation; preparing step-by-step instructions for Platform Build Releases; present reports and metrics to Senior Management; analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area within DTE; adhere to the State and DMV’s information security policies; coordinate with all staff as required; analyzing needs and architecting solutions in the chosen environment; driving change, and participate in scrum teams and implementing new solutions. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Additional Information Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/8/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - Requisition ID: 19605 Recruitment Type: Open Competitive Posting Close Date: 6/2/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. This position is with the Department of Motor Vehicles’ (DMV) Motor Vehicle Information Technology Division (MVIT) which provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. This is a full-time position with regular time required at the DMV headquarters in Carson City, Nevada. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position’s responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV’s Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. Statewide travel is required. Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license is required at the time of appointment and for continued employment. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/2/2023
May 23, 2023
Full Time
IT PROFESSIONAL 3 - Requisition ID: 19605 Recruitment Type: Open Competitive Posting Close Date: 6/2/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF MOTOR VEHICLES Division: DEPARTMENT OF MOTOR VEHICLES Business Unit: HR-AUTOMATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. This position is with the Department of Motor Vehicles’ (DMV) Motor Vehicle Information Technology Division (MVIT) which provides IT support for implementing business process improvements and systems to provide better customer service, streamline operations, comply with legislative mandates, and provide the ability to rapidly make changes. This is a full-time position with regular time required at the DMV headquarters in Carson City, Nevada. The DMV Platforms Engineer will work on the Nevada DMV Transformation Effort (DTE), Salesforce/MuleSoft/AWS/Azure environment; to administer, manage, and configure platforms presentation layer, application layer and data layers. It will be the position’s responsibility to implement/maintain the Digital Platform components as it relates to Product Management, User Management, Security, Performance Management, Data Modeling, Patches, Fixes, and upgrade implementations. The position will also collaborate with Infrastructure, Cloud, Cyber-Security and applications team partners for effective operations and continuous improvement of DMV’s Digital Platforms, as well as create DevOps Agile Development and Engineering-Based Methodologies. The DMV Platforms Engineer will competently prioritize incident resolution, problem management, and proactively monitor the platform performance based on set key performance indicators. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, and engage with a wide range of stakeholders. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. Statewide travel is required. Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This position requires travel up to 25% of the time. A valid driver's license is required at the time of appointment and for continued employment. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/2/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - SYSTEMS / SERVER ADMINISTRATION - Requisition ID: 19196 Recruitment Type: Open Competitive Posting Close Date: 6/14/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF ADMINISTRATION Division: ADMIN - ENTERPRISE IT SERVICES Business Unit: HR-COMPUTER FACILITY Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This recruitment is for an IT Professional 3 position, located within the Enterprise IT Services (EITS) Division in Carson City, Nevada. This position serves as a member of the Server Infrastructure/VMWare Team responsible for providing enterprise support to over 30 executive branch agencies, with floor management of EITS Datacenters in Carson City, Reno, and Las Vegas, VMWare/VxRail environment, Commvault backup systems, Dell storage systems, enterprise FTP server, and BIG-IP F5 LTM/Load Balancer appliances. This position recommends improved methods of operations, provides answers to technical and procedural questions, and provides high-level support for all systems under their responsibility. The ideal candidate will have experience troubleshooting, working with critical production systems, performing independent research to resolve enterprise-level technical issues, and implementing and coordinating projects across multiple independent organizations. Superior documentation and customer service skills are required to clearly and effectively communicate with technical/non-technical personnel and train others as a member of a collaborative team environment. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. Statewide travel is required. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/14/2023
May 04, 2023
Full Time
IT PROFESSIONAL 3 - SYSTEMS / SERVER ADMINISTRATION - Requisition ID: 19196 Recruitment Type: Open Competitive Posting Close Date: 6/14/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF ADMINISTRATION Division: ADMIN - ENTERPRISE IT SERVICES Business Unit: HR-COMPUTER FACILITY Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This recruitment is for an IT Professional 3 position, located within the Enterprise IT Services (EITS) Division in Carson City, Nevada. This position serves as a member of the Server Infrastructure/VMWare Team responsible for providing enterprise support to over 30 executive branch agencies, with floor management of EITS Datacenters in Carson City, Reno, and Las Vegas, VMWare/VxRail environment, Commvault backup systems, Dell storage systems, enterprise FTP server, and BIG-IP F5 LTM/Load Balancer appliances. This position recommends improved methods of operations, provides answers to technical and procedural questions, and provides high-level support for all systems under their responsibility. The ideal candidate will have experience troubleshooting, working with critical production systems, performing independent research to resolve enterprise-level technical issues, and implementing and coordinating projects across multiple independent organizations. Superior documentation and customer service skills are required to clearly and effectively communicate with technical/non-technical personnel and train others as a member of a collaborative team environment. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. Statewide travel is required. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/14/2023
IT PROFESSIONAL 3 - COMMUNICATION SYSTEMS - Requisition ID: 14894 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Elko Department:DEPARTMENT OF ADMINISTRATION Division: ADMIN - ENTERPRISE IT SERVICES Business Unit: HR-NETWORK TRANSPORT SERVICES Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This recruitment is for an IT Professional 3 within the State of Nevada’s Enterprise IT Services Division, Network Transport Services Unit, located in Elko, Nevada. This position installs and maintains microwave communications infrastructure, including microwave radios, antennas, channel banks, digital access cross connects, network routers, switches, network monitoring systems, and servers for an enterprise microwave network in support of a statewide public safety communications system. Utilizing test equipment with schematics or network drawings, this position installs, troubleshoots and repairs various TDM/Audio/RS232/MPLS network circuits supporting public safety communications. This position requires knowledge of AC/DC power systems, and the ideal candidate must be willing and able to work in inclement weather conditions, climb tower structures up to 120 feet, and utilize 4WD trucks, ATVs, snowcats, and snowmobiles for offroad travel. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience with electronics, troubleshooting and networking is required. Selected candidate is required to work in inclement weather conditions and be able to climb tower structures up to 120 feet tall. Experience with wire and cabling standards is required. Experience with electrical and mechanical principles is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Elko Closing Date/Time: 6/9/2023
Dec 23, 2022
Full Time
IT PROFESSIONAL 3 - COMMUNICATION SYSTEMS - Requisition ID: 14894 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Elko Department:DEPARTMENT OF ADMINISTRATION Division: ADMIN - ENTERPRISE IT SERVICES Business Unit: HR-NETWORK TRANSPORT SERVICES Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This recruitment is for an IT Professional 3 within the State of Nevada’s Enterprise IT Services Division, Network Transport Services Unit, located in Elko, Nevada. This position installs and maintains microwave communications infrastructure, including microwave radios, antennas, channel banks, digital access cross connects, network routers, switches, network monitoring systems, and servers for an enterprise microwave network in support of a statewide public safety communications system. Utilizing test equipment with schematics or network drawings, this position installs, troubleshoots and repairs various TDM/Audio/RS232/MPLS network circuits supporting public safety communications. This position requires knowledge of AC/DC power systems, and the ideal candidate must be willing and able to work in inclement weather conditions, climb tower structures up to 120 feet, and utilize 4WD trucks, ATVs, snowcats, and snowmobiles for offroad travel. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience with electronics, troubleshooting and networking is required. Selected candidate is required to work in inclement weather conditions and be able to climb tower structures up to 120 feet tall. Experience with wire and cabling standards is required. Experience with electrical and mechanical principles is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Elko Closing Date/Time: 6/9/2023
IT PROFESSIONAL 3 - COMMUNICATION SYSTEMS - Requisition ID: 14893 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson Department:DEPARTMENT OF ADMINISTRATION Division: ADMIN - ENTERPRISE IT SERVICES Business Unit: HR-NETWORK TRANSPORT SERVICES Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This recruitment is for an IT Professional 3 within the State of Nevada’s Enterprise IT Services Division, Network Transport Services Unit, located in Las Vegas, Nevada. This position installs and maintains microwave communications infrastructure, including microwave radios, antennas, channel banks, digital access cross connects, network routers, switches, network monitoring systems, and servers for an enterprise microwave network in support of a statewide public safety communications system. Utilizing test equipment with schematics or network drawings, this position installs, troubleshoots and repairs various TDM/Audio/RS232/MPLS network circuits supporting public safety communications. This position requires knowledge of AC/DC power systems, and the ideal candidate must be willing and able to work in inclement weather conditions, climb tower structures up to 120 feet, and utilize 4WD trucks, ATVs, snowcats, and snowmobiles for offroad travel. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience with electronics, troubleshooting and networking is required. Selected candidate is required to work in inclement weather conditions and be able to climb tower structures up to 120 feet tall. Experience with wire and cabling standards is required. Experience with electrical and mechanical principles is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Las Vegas Closing Date/Time: 6/9/2023
Dec 23, 2022
Full Time
IT PROFESSIONAL 3 - COMMUNICATION SYSTEMS - Requisition ID: 14893 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson Department:DEPARTMENT OF ADMINISTRATION Division: ADMIN - ENTERPRISE IT SERVICES Business Unit: HR-NETWORK TRANSPORT SERVICES Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This recruitment is for an IT Professional 3 within the State of Nevada’s Enterprise IT Services Division, Network Transport Services Unit, located in Las Vegas, Nevada. This position installs and maintains microwave communications infrastructure, including microwave radios, antennas, channel banks, digital access cross connects, network routers, switches, network monitoring systems, and servers for an enterprise microwave network in support of a statewide public safety communications system. Utilizing test equipment with schematics or network drawings, this position installs, troubleshoots and repairs various TDM/Audio/RS232/MPLS network circuits supporting public safety communications. This position requires knowledge of AC/DC power systems, and the ideal candidate must be willing and able to work in inclement weather conditions, climb tower structures up to 120 feet, and utilize 4WD trucks, ATVs, snowcats, and snowmobiles for offroad travel. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience with electronics, troubleshooting and networking is required. Selected candidate is required to work in inclement weather conditions and be able to climb tower structures up to 120 feet tall. Experience with wire and cabling standards is required. Experience with electrical and mechanical principles is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Las Vegas Closing Date/Time: 6/9/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - SYSTEM ADMINISTRATION - Requisition ID: 14861 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF CONSERVATION & NATURAL RESOURCES Division: DCNR - ENVIRONMENTAL PROTECTION Business Unit: HR-ENVIRON PROTECTION ADMIN Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The incumbent will be an integral member of the DCNR IT team performing journeyman-level duties such as installing, patching, upgrading, tuning, and securing operating systems (OS), Database Management Systems (DBMS), including MS SQL Server and Oracle and server-based system utilities; ensuring that infrastructure software is adequately maintained to support production processing and schedules which will include responsibility for software and database backups, patching, security, tuning, and troubleshooting production system issues as well as providing assistance to application developers working on complex technical issues. The incumbent will work with the agency’s Document Management vendor in supporting OnBase database requirements. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Knowledge, Skills & Abilities Ability to anticipate changes and new directions within the data processing environment. Ability to plan, organize and direct a twenty-four hour, seven-day-a-week shift operation of a computer system. Working knowledge of system and related equipment in order to efficiently and effectively produce the final work product. Detailed knowledge of data communication networks. Working knowledge of principles of operation, capabilities and limitations of a computer. Working knowledge of diagnostic procedures as needed in verifying systems. Detailed knowledge of produce the final work product. Detailed knowledge of supervisory principles and techniques. Ability to procedures for efficient and effective operations. Ability to understand and apply technical manuals, environmental requirements and physical planning. Detailed knowledge of computer operating system including all functions, schedules, workflows, and processes. Ability in all knowledge, skills, and abilities required at the lower levels in the same IT Professional specialization Detailed knowledge of basic elements of programming in order to generate all required reports and special projects as required of the data processing section. Working knowledge of the principles of operation, capabilities and limitations of a multi-programming computer system and related equipment. General knowledge of computer programming documentation techniques as needed in setting up and verifying systems programs. Ability to analyze and develop current and proposed computer operation. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/9/2023
Oct 27, 2022
Full Time
IT PROFESSIONAL 3 - SYSTEM ADMINISTRATION - Requisition ID: 14861 Recruitment Type: Open Competitive Posting Close Date: 6/9/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF CONSERVATION & NATURAL RESOURCES Division: DCNR - ENVIRONMENTAL PROTECTION Business Unit: HR-ENVIRON PROTECTION ADMIN Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The incumbent will be an integral member of the DCNR IT team performing journeyman-level duties such as installing, patching, upgrading, tuning, and securing operating systems (OS), Database Management Systems (DBMS), including MS SQL Server and Oracle and server-based system utilities; ensuring that infrastructure software is adequately maintained to support production processing and schedules which will include responsibility for software and database backups, patching, security, tuning, and troubleshooting production system issues as well as providing assistance to application developers working on complex technical issues. The incumbent will work with the agency’s Document Management vendor in supporting OnBase database requirements. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Knowledge, Skills & Abilities Ability to anticipate changes and new directions within the data processing environment. Ability to plan, organize and direct a twenty-four hour, seven-day-a-week shift operation of a computer system. Working knowledge of system and related equipment in order to efficiently and effectively produce the final work product. Detailed knowledge of data communication networks. Working knowledge of principles of operation, capabilities and limitations of a computer. Working knowledge of diagnostic procedures as needed in verifying systems. Detailed knowledge of produce the final work product. Detailed knowledge of supervisory principles and techniques. Ability to procedures for efficient and effective operations. Ability to understand and apply technical manuals, environmental requirements and physical planning. Detailed knowledge of computer operating system including all functions, schedules, workflows, and processes. Ability in all knowledge, skills, and abilities required at the lower levels in the same IT Professional specialization Detailed knowledge of basic elements of programming in order to generate all required reports and special projects as required of the data processing section. Working knowledge of the principles of operation, capabilities and limitations of a multi-programming computer system and related equipment. General knowledge of computer programming documentation techniques as needed in setting up and verifying systems programs. Ability to analyze and develop current and proposed computer operation. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/9/2023
IT PROFESSIONAL 3 - DATABASE ADMINISTRATION - Requisition ID: 19414 Recruitment Type: Open Competitive Posting Close Date: 6/1/2023 Geographical Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - WELFARE AND SUPPORTIVE SERVICES Business Unit: HR-WELFARE ADMINISTRATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The Division of Welfare and Supportive Services (DWSS) is currently recruiting for an IT Professional III/Database Administrator position located in our Operations Unit at Central Office in Carson City. If you enjoy working in a fast-paced work environment that encourages creative problem solving and "out of the box" thinking, this may be the job for you. The incumbent will be part of the Database Server Support Team responsible for administering, upgrading LUW databases across all environments as well as supporting, middle support team, developers and testing groups as needed.DB2 is the backbone for all internal and public-facing web applications that support the citizens of Nevada. The ideal candidate will have experience with administering one or more of the following products: DB2 for LUW, AIX, Linux, SQL, MS SQL Server, and many others. On the job training is available. Apply today if you want to help DWSS make a difference for the citizens of Nevada! Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. Flexible and variable work schedules may be considered. Details can be discussed in the interview. Work life balance is valued by this division. This division encourages job training and skills advancement and as a benefit offers paid training opportunities to all IT staff. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience in DB2, LUW or Oracle on Linux and/or AIX operating systems is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position is subject to working nights, weekends and holidays. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Las Vegas Closing Date/Time: 6/1/2023
May 16, 2023
Full Time
IT PROFESSIONAL 3 - DATABASE ADMINISTRATION - Requisition ID: 19414 Recruitment Type: Open Competitive Posting Close Date: 6/1/2023 Geographical Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - WELFARE AND SUPPORTIVE SERVICES Business Unit: HR-WELFARE ADMINISTRATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The Division of Welfare and Supportive Services (DWSS) is currently recruiting for an IT Professional III/Database Administrator position located in our Operations Unit at Central Office in Carson City. If you enjoy working in a fast-paced work environment that encourages creative problem solving and "out of the box" thinking, this may be the job for you. The incumbent will be part of the Database Server Support Team responsible for administering, upgrading LUW databases across all environments as well as supporting, middle support team, developers and testing groups as needed.DB2 is the backbone for all internal and public-facing web applications that support the citizens of Nevada. The ideal candidate will have experience with administering one or more of the following products: DB2 for LUW, AIX, Linux, SQL, MS SQL Server, and many others. On the job training is available. Apply today if you want to help DWSS make a difference for the citizens of Nevada! Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. Flexible and variable work schedules may be considered. Details can be discussed in the interview. Work life balance is valued by this division. This division encourages job training and skills advancement and as a benefit offers paid training opportunities to all IT staff. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience in DB2, LUW or Oracle on Linux and/or AIX operating systems is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position is subject to working nights, weekends and holidays. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Las Vegas Closing Date/Time: 6/1/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - DATABASE ADMINISTRATION - Requisition ID: 18755 Recruitment Type: Open Competitive Posting Close Date: 6/1/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - WELFARE AND SUPPORTIVE SERVICES Business Unit: HR-WELFARE ADMINISTRATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The Division of Welfare and Supportive Services (DWSS) is currently recruiting for an IT Professional III/Database Administrator position located in our Operations Unit at Central Office in Carson City. If you enjoy working in a fast-paced work environment that encourages creative problem solving and "out of the box" thinking, this may be the job for you. The incumbent will be part of the Database Server Support Team responsible for administering, upgrading LUW databases across all environments as well as supporting, middle support team, developers and testing groups as needed.DB2 is the backbone for all internal and public-facing web applications that support the citizens of Nevada. The ideal candidate will have experience with administering one or more of the following products: DB2 for LUW, AIX, Linux, SQL, MS SQL Server, and many others. On the job training is available. Apply today if you want to help DWSS make a difference for the citizens of Nevada! Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. Flexible and variable work schedules may be considered. Details can be discussed in the interview. Work life balance is valued by this division. This division encourages job training and skills advancement and as a benefit offers paid training opportunities to all IT staff. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience in DB2, LUW or Oracle on Linux and/or AIX operating systems is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position is subject to working nights, weekends and holidays. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/1/2023
May 12, 2023
Full Time
IT PROFESSIONAL 3 - DATABASE ADMINISTRATION - Requisition ID: 18755 Recruitment Type: Open Competitive Posting Close Date: 6/1/2023 Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF HEALTH AND HUMAN SERVICES Division: DHHS - WELFARE AND SUPPORTIVE SERVICES Business Unit: HR-WELFARE ADMINISTRATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The Division of Welfare and Supportive Services (DWSS) is currently recruiting for an IT Professional III/Database Administrator position located in our Operations Unit at Central Office in Carson City. If you enjoy working in a fast-paced work environment that encourages creative problem solving and "out of the box" thinking, this may be the job for you. The incumbent will be part of the Database Server Support Team responsible for administering, upgrading LUW databases across all environments as well as supporting, middle support team, developers and testing groups as needed.DB2 is the backbone for all internal and public-facing web applications that support the citizens of Nevada. The ideal candidate will have experience with administering one or more of the following products: DB2 for LUW, AIX, Linux, SQL, MS SQL Server, and many others. On the job training is available. Apply today if you want to help DWSS make a difference for the citizens of Nevada! Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. Flexible and variable work schedules may be considered. Details can be discussed in the interview. Work life balance is valued by this division. This division encourages job training and skills advancement and as a benefit offers paid training opportunities to all IT staff. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Experience in DB2, LUW or Oracle on Linux and/or AIX operating systems is required. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position is subject to working nights, weekends and holidays. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno Closing Date/Time: 6/1/2023
State of Nevada
Carson City, Nevada, United States
IT PROFESSIONAL 3 - DATABASE ADMINISTRATION - Requisition ID: 13831 Recruitment Type: Open Competitive Posting Close Date: N/A Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF TAXATION Division: DEPARTMENT OF TAXATION Business Unit: HR-DEPARTMENT OF TAXATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description The Department of Taxation is modernizing its tax revenue system which presents a unique opportunity to the selected candidate to be part of the systems implementation. The Database team delivers infrastructure, and mission critical application services to the Department of Taxation. We are a dedicated and collaborative team that helps Taxation achieve its mission and maintain a positive work culture. We value individual strengths, teamwork and decision making through consensus. We support a culture offering a work / life balance with custom work schedules available and remote working options. We offer training and promotional opportunities. Taxation is seeking a database administrator to work on the database team. This position administers Microsoft SQL Server database systems, and Oracle RAC for mission critical applications. Job duties include but are not limited to server patching, queries, security profiles, clustering, job scheduling, database object migrations, maintaining workstations clients, and database upgrades. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno
Feb 07, 2023
Full Time
IT PROFESSIONAL 3 - DATABASE ADMINISTRATION - Requisition ID: 13831 Recruitment Type: Open Competitive Posting Close Date: N/A Geographical Location: Carson, Minden, Gardnerville, Genoa Department:DEPARTMENT OF TAXATION Division: DEPARTMENT OF TAXATION Business Unit: HR-DEPARTMENT OF TAXATION Work Type:PERMANENT *Pay Grade: GRADE 40 Salary Range: $64,393.92 - $96,632.64 Full-Time/Part-Time: Full Time Recruiter: DARRELL MORLAN Phone: 775 684-0126 Email: Darrell.Morlan@admin.nv.gov Position Description The Department of Taxation is modernizing its tax revenue system which presents a unique opportunity to the selected candidate to be part of the systems implementation. The Database team delivers infrastructure, and mission critical application services to the Department of Taxation. We are a dedicated and collaborative team that helps Taxation achieve its mission and maintain a positive work culture. We value individual strengths, teamwork and decision making through consensus. We support a culture offering a work / life balance with custom work schedules available and remote working options. We offer training and promotional opportunities. Taxation is seeking a database administrator to work on the database team. This position administers Microsoft SQL Server database systems, and Oracle RAC for mission critical applications. Job duties include but are not limited to server patching, queries, security profiles, clustering, job scheduling, database object migrations, maintaining workstations clients, and database upgrades. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0// Minimum Qualifications Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. The Examination Application Evaluation Exam The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. Special Requirements Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting. A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno
City of Fort Worth, TX
Fort Worth, TX, United States
Pay Range: $87,354 - 113,561 annual compensation Job Posting Closing on: Thursday, June 15, 2023 Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. ***Sign-On Incentive of $5,400**** The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Sr. Professional Engineer - Water Development job is available with the City of Fort Worth Water Development. The Sr. Professional Engineer will supervise the Development Section of the Water Department under the direction of the Planning and Development Manager. The ideal candidate will need to understand the existing water and wastewater hydraulic system, along with a thorough understanding of Fort Worth engineering design requirements and Fort Worth development process. This Position qualifies for the following incentives which is separate from the base pay: Sign-On Incentive of $5,400 Student Loan Repayment Program in amount of $5,200 Minimum Qualifications: Bachelor’s Degree from an accredited college or university with major course work in civil engineering or a related field Three (3) years of professional civil engineering experience as a registered professional engineer. Two (2) years performing project management that includes design and contract administration of water and wastewater projects. Possession of registration as a Professional Engineer in the State of Texas. If licensed in another state, continued employment will be contingent upon obtaining registration as a Professional Engineer within the State of Texas within six months of employment. Valid Driver’s License. Preferred Qualifications: The candidate should have strong organizational, analytical and problem-solving skills, strong reporting skills, both written and verbal. Exceptional customer service, time management, communication and writing skills are essential to address high volume of telephone, email, walk-in public inquiries. The Sr. Professional Engineer - Water Development job responsibilities include: Provide technical leadership to engineering technicians and other staff members in the department related to water and wastewater engineering. Supervise, coordinate, direct, and monitor the section's day-to-day activities. Responsible for reviewing construction plans for residential, commercial, and industrial developments. Oversees pre-development meetings, plats, Board of Adjustment cases, Zoning cases, and site plans. Responsible for coordinating high-level complex developers’ water/sewer projects from pre-development phase to post construction phase with internal staff and external customers. Address construction issues with the field staff inputs. Serve as a project manager and be responsible for other assigned tasks. Analyze and resolve planning/development-related problems in assigned areas; and gather data through research; recommend solutions; and monitor implementation. Other Engineering duties are as assigned to support the Water Department’s Planning and Development needs. Manage design review, design cost negotiations related to large water and wastewater mains, metering stations, lift stations constructed in collaboration with developers. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing and balancing. Physical demands Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects . . Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Jun 02, 2023
Full Time
Pay Range: $87,354 - 113,561 annual compensation Job Posting Closing on: Thursday, June 15, 2023 Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. ***Sign-On Incentive of $5,400**** The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Sr. Professional Engineer - Water Development job is available with the City of Fort Worth Water Development. The Sr. Professional Engineer will supervise the Development Section of the Water Department under the direction of the Planning and Development Manager. The ideal candidate will need to understand the existing water and wastewater hydraulic system, along with a thorough understanding of Fort Worth engineering design requirements and Fort Worth development process. This Position qualifies for the following incentives which is separate from the base pay: Sign-On Incentive of $5,400 Student Loan Repayment Program in amount of $5,200 Minimum Qualifications: Bachelor’s Degree from an accredited college or university with major course work in civil engineering or a related field Three (3) years of professional civil engineering experience as a registered professional engineer. Two (2) years performing project management that includes design and contract administration of water and wastewater projects. Possession of registration as a Professional Engineer in the State of Texas. If licensed in another state, continued employment will be contingent upon obtaining registration as a Professional Engineer within the State of Texas within six months of employment. Valid Driver’s License. Preferred Qualifications: The candidate should have strong organizational, analytical and problem-solving skills, strong reporting skills, both written and verbal. Exceptional customer service, time management, communication and writing skills are essential to address high volume of telephone, email, walk-in public inquiries. The Sr. Professional Engineer - Water Development job responsibilities include: Provide technical leadership to engineering technicians and other staff members in the department related to water and wastewater engineering. Supervise, coordinate, direct, and monitor the section's day-to-day activities. Responsible for reviewing construction plans for residential, commercial, and industrial developments. Oversees pre-development meetings, plats, Board of Adjustment cases, Zoning cases, and site plans. Responsible for coordinating high-level complex developers’ water/sewer projects from pre-development phase to post construction phase with internal staff and external customers. Address construction issues with the field staff inputs. Serve as a project manager and be responsible for other assigned tasks. Analyze and resolve planning/development-related problems in assigned areas; and gather data through research; recommend solutions; and monitor implementation. Other Engineering duties are as assigned to support the Water Department’s Planning and Development needs. Manage design review, design cost negotiations related to large water and wastewater mains, metering stations, lift stations constructed in collaboration with developers. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing and balancing. Physical demands Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects . . Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description Under the direction of the Chief Technology Officer, the Deputy Director - Applications and Development performs a variety of responsible and complex duties, providing leadership, strategic direction, consultation, analysis, coordination, and guidance for college information technology activities with regard to the planning, analysis, design, development, installation, integration, and maintenance of software applications and online systems. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Deputy Director-Applications and Development must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups to ensure the District provides strategies for success and pro-active, student-centered practices and policies committed to eliminating equity gaps. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide overall vision and leadership for the college on Enterprise Applications, ensuring that technology solutions meet the strategic initiatives of Sierra College.Collaborate with the Chief Technology Officer, administrators, faculty, and staff in setting priorities for the deployment of enterprise applications to enable the college to achieve its objectives through the effective use of technology.Supervise, direct, guide, motivate, train, and evaluate information technology department staff engaged in designing, implementing, programming, and maintaining district software applications, including in-house and third-party solutions.Evaluate, recommend, and implement Enterprise Application standards, processes, upgrade procedures, documentation, and maintenance activities.Evaluate third party software applications and solutions; ensure new and revised software applications integrate with existing computer systems.Participate in the planning, development, and implementation of goals, objectives, policies, and priorities for the department; recommend departmental policy, appropriate service levels and resources; recommends and administers policies and procedures.Working closely with the ITS Project Specialist, oversee large-scale application software implementation projects, including development, integration, testing, troubleshooting, training, and final user acceptance.Monitors and maintains systems security measures and procedures.Develops, implements, updates, and ensures compliance with information technology department program plans and service unit outcomes and prepares related documentation.Provide support for reporting requirements such as annual and term-based submittals of the Management Information Systems (MIS) data; ensures compliance with applicable college policies, state, and federal regulations.Develop, monitor, and maintain the unit's budget in collaboration with the Chief Technology Officer and prepare related reports; budget for ongoing upgrades and support necessary to sustain district needs and future growth.Serve on District committees as assigned; chair multiple committees and working groups that provide direction and feedback on critical systems and applications.Explore innovations and trends in technology for institutional applicability; stays abreast of new trends and innovations in information technology and enterprise system application programs.Attends and participates in professional group meetings and various committees and advisory groups and represents the college at regional and statewide meetings related to technology.Manage vendor relationships including contract negotiation and compliance requirements; assist the purchasing department in the acquisition of information systems software and services.Performs other related duties as assigned. Minimum Qualifications QUALIFICATIONS Experience and Education Guideline s - A ny combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience:: Five (5) years of full-time equivalent experience in a Management Information Systems, Enterprise Applications, or Information Technology department with at least two (2) years in a management or supervisory capacity. Experience in project management, programming languages, and working with an ERP system or similar large enterprise application systems environment is strongly preferred. Education: Education equivalent to a Bachelor’s Degree (120 semester units) in Business Administration, management information systems (MIS), computer science, information science, or a computer related field from an accredited institution. Desirable Qualifications: Experience with virtual server environments, private/public cloud services environments, software maintenance and support working directly with technical staff, vendors, and consultants. Experience with Ellucian’s Banner ERP System. Experience with EAB/Hobsons Starfish integrated student support system. Experience with development life cycle for Mobile Applications and Reporting Services. DEMONSTRATED KNOWLEDGE AND ABILITIES: Position requires knowledge of: Enterprise application system development and maintenance. Life cycle process for enterprise application development and ongoing support. Formalized systems analysis techniques, structured design techniques, and information systems implementation modeling. Enterprise Resource Planning systems, implementation, development, operations, maintenance, and support. Modern programming languages, utilities, and applications Database management systems, data governance, reporting tools, and data warehouses. Advanced principles and techniques of systems analysis, design, programming, and documentation. Cloud-based services and providers, preferably Amazon Web Services, including architecture, capabilities and tooling. Security-related best practices for assigned areas and technologies. Current principles, practices, and standards of planning and project management, project prioritization, and resource allocation. Web application development, maintenance, DevOps principles, and continuous integration. Section 508 Accessibility and related standards and requirements. Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. Ability to: Use leadership and management theories and practices in carrying out daily responsibilities. Engage in management and creative organizational leadership. Develop the leadership skills of others. Lead, implement, and manage change. Perform short-and-long-range planning to be successful in interpersonal relationships and evaluate the effectiveness of programs, personnel and relationships. Supervise, develop, assign, and evaluate staff for efficient operation of the department. Plan, develop, manage, and administer complex departmental operation budgets and contracts demonstrating knowledge of sound fiscal management principles and practices. Logically and realistically evaluate systems and procedures. Maintain and report valid and accurate data through programming and maintenance of enterprise systems. Meet deadlines and expedite procedures within area of responsibility. Compile clear, timely, accurate written reports. Communicate effectively both orally and in writing with faculty, staff, and state agencies. Establish and maintain effective working relationships with college faculty, staff, and representatives of local, state, and federal agencies. Plan, organize, and manage complex purchase processes, including negotiations with vendors for hardware and software acquisitions that maximize the utilization of available resources and enhance organizational efficiency. Communicate with peers, subordinates, supervisors, and students in an open, honest manner and build trust among all constituencies in the District. Be an effective and motivational member of a team. Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff and the community. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Required documents: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 6/30/2023 11:59 PM Pacific
May 31, 2023
Full Time
Description Under the direction of the Chief Technology Officer, the Deputy Director - Applications and Development performs a variety of responsible and complex duties, providing leadership, strategic direction, consultation, analysis, coordination, and guidance for college information technology activities with regard to the planning, analysis, design, development, installation, integration, and maintenance of software applications and online systems. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Deputy Director-Applications and Development must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups to ensure the District provides strategies for success and pro-active, student-centered practices and policies committed to eliminating equity gaps. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide overall vision and leadership for the college on Enterprise Applications, ensuring that technology solutions meet the strategic initiatives of Sierra College.Collaborate with the Chief Technology Officer, administrators, faculty, and staff in setting priorities for the deployment of enterprise applications to enable the college to achieve its objectives through the effective use of technology.Supervise, direct, guide, motivate, train, and evaluate information technology department staff engaged in designing, implementing, programming, and maintaining district software applications, including in-house and third-party solutions.Evaluate, recommend, and implement Enterprise Application standards, processes, upgrade procedures, documentation, and maintenance activities.Evaluate third party software applications and solutions; ensure new and revised software applications integrate with existing computer systems.Participate in the planning, development, and implementation of goals, objectives, policies, and priorities for the department; recommend departmental policy, appropriate service levels and resources; recommends and administers policies and procedures.Working closely with the ITS Project Specialist, oversee large-scale application software implementation projects, including development, integration, testing, troubleshooting, training, and final user acceptance.Monitors and maintains systems security measures and procedures.Develops, implements, updates, and ensures compliance with information technology department program plans and service unit outcomes and prepares related documentation.Provide support for reporting requirements such as annual and term-based submittals of the Management Information Systems (MIS) data; ensures compliance with applicable college policies, state, and federal regulations.Develop, monitor, and maintain the unit's budget in collaboration with the Chief Technology Officer and prepare related reports; budget for ongoing upgrades and support necessary to sustain district needs and future growth.Serve on District committees as assigned; chair multiple committees and working groups that provide direction and feedback on critical systems and applications.Explore innovations and trends in technology for institutional applicability; stays abreast of new trends and innovations in information technology and enterprise system application programs.Attends and participates in professional group meetings and various committees and advisory groups and represents the college at regional and statewide meetings related to technology.Manage vendor relationships including contract negotiation and compliance requirements; assist the purchasing department in the acquisition of information systems software and services.Performs other related duties as assigned. Minimum Qualifications QUALIFICATIONS Experience and Education Guideline s - A ny combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience:: Five (5) years of full-time equivalent experience in a Management Information Systems, Enterprise Applications, or Information Technology department with at least two (2) years in a management or supervisory capacity. Experience in project management, programming languages, and working with an ERP system or similar large enterprise application systems environment is strongly preferred. Education: Education equivalent to a Bachelor’s Degree (120 semester units) in Business Administration, management information systems (MIS), computer science, information science, or a computer related field from an accredited institution. Desirable Qualifications: Experience with virtual server environments, private/public cloud services environments, software maintenance and support working directly with technical staff, vendors, and consultants. Experience with Ellucian’s Banner ERP System. Experience with EAB/Hobsons Starfish integrated student support system. Experience with development life cycle for Mobile Applications and Reporting Services. DEMONSTRATED KNOWLEDGE AND ABILITIES: Position requires knowledge of: Enterprise application system development and maintenance. Life cycle process for enterprise application development and ongoing support. Formalized systems analysis techniques, structured design techniques, and information systems implementation modeling. Enterprise Resource Planning systems, implementation, development, operations, maintenance, and support. Modern programming languages, utilities, and applications Database management systems, data governance, reporting tools, and data warehouses. Advanced principles and techniques of systems analysis, design, programming, and documentation. Cloud-based services and providers, preferably Amazon Web Services, including architecture, capabilities and tooling. Security-related best practices for assigned areas and technologies. Current principles, practices, and standards of planning and project management, project prioritization, and resource allocation. Web application development, maintenance, DevOps principles, and continuous integration. Section 508 Accessibility and related standards and requirements. Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. Ability to: Use leadership and management theories and practices in carrying out daily responsibilities. Engage in management and creative organizational leadership. Develop the leadership skills of others. Lead, implement, and manage change. Perform short-and-long-range planning to be successful in interpersonal relationships and evaluate the effectiveness of programs, personnel and relationships. Supervise, develop, assign, and evaluate staff for efficient operation of the department. Plan, develop, manage, and administer complex departmental operation budgets and contracts demonstrating knowledge of sound fiscal management principles and practices. Logically and realistically evaluate systems and procedures. Maintain and report valid and accurate data through programming and maintenance of enterprise systems. Meet deadlines and expedite procedures within area of responsibility. Compile clear, timely, accurate written reports. Communicate effectively both orally and in writing with faculty, staff, and state agencies. Establish and maintain effective working relationships with college faculty, staff, and representatives of local, state, and federal agencies. Plan, organize, and manage complex purchase processes, including negotiations with vendors for hardware and software acquisitions that maximize the utilization of available resources and enhance organizational efficiency. Communicate with peers, subordinates, supervisors, and students in an open, honest manner and build trust among all constituencies in the District. Be an effective and motivational member of a team. Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff and the community. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Required documents: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 6/30/2023 11:59 PM Pacific