Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants The City of Austin employment application is an official document; incomplete applications will not be considered. A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience. The responses to the supplemental questions inquiring about experience should be reflected on your application. Good Standing COA Employees: Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. Assessments: Assessment(s) may be administered as part of the interview process. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Military / Veteran Interview Preference: Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. Fair Labor Standards Act ( FLSA ) Classification: This position is classified as EXEMPT . Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Please note that the Department may close the job posting at any time after seven (7) days. Pay Range $32.89 - $41.93 Hours Monday through Friday, 7:30 a.m. - 4:30 p.m. Some evening, weekend and holiday work may be required based on business needs. Exempt-level position. Job Close Date 06/19/2023 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 411 Chicon, Austin, TX 78702 Preferred Qualifications Preferred Experience: Experience administrating, monitoring, and maintaining Computerized Maintenance Management Software ( CMMS ). Experience using Microsoft Power Bi or other business analytics applications to build and maintain visual and interactable dashboards that pull from multiple data sources. Experience managing IT projects as the technical lead, working with vendors, customers, and stakeholders on implementing IT solutions. Experience troubleshooting complex Enterprise level IT issues. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches, analyzes, architects, develops, implements and configures technological solutions. Administers, monitors, and maintains one or more IT systems. Investigates and analyzes complex business requirements. Provides impact analysis and recommends appropriate solutions. Identifies opportunities for asset reuse across multiple projects. Responds to issues from the user community. Prepares and maintains documentation related to the development and maintenance of systems. Participates in the development of business process models and data flow diagrams for all levels of the organization. Performs bug tracking and quality assurance tasks. Develops and maintains disaster recovery plans. Develops and/or delivers training. Creates and prepares reports and analysis. Installs new software releases and/or upgrades. Establishes IT policies, procedures and security requirements. Responsibilities- Supervision and/or Leadership Exercised: May provide technical or project leadership, training, and technical guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems. Knowledge of IT policies, procedures, and security requirements Knowledge of database design principles. Knowledge of creating process models and data flow diagrams. Skill with computers and computer systems. Skill in analyzing information and evaluating alternatives. Skill in documenting and maintaining application and process or configuration information. Skill in providing system/application administration. Skill in identifying complex problems and reviewing related information. Skill in developing, prioritizing, organizing and accomplishing specific goals and plans. Skill in using a structured query language. Skill in providing mentoring, guidance, and training of personnel. Skill in coordination of activities of others. Ability to serve as a technical lead for development and support of one or more IT systems. Ability to apply analytical reasoning to complex problems. Ability to multitask and to work effectively in a team or as an individual contributor. Ability to communicate effectively orally and in writing. Ability to meet deadlines and effectively communicate the status of assignments. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Application Analyst Senior requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet the minimum qualifications as described? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe in detail your experience administrating, monitoring, and maintaining Computerized Maintenance Management Software (CMMS). (Open Ended Question) * Please describe in detail your experience managing IT projects as the technical lead, working with vendors, customers, and stakeholders on implementing IT solutions. (Open Ended Question) * Please describe in detail your experience using Microsoft Power Bi or other business intelligent software to build and maintain visual and interactable dashboards that pull from multiple data sources. (Open Ended Question) * * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? yes no * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
May 06, 2023
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants The City of Austin employment application is an official document; incomplete applications will not be considered. A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience. The responses to the supplemental questions inquiring about experience should be reflected on your application. Good Standing COA Employees: Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. Assessments: Assessment(s) may be administered as part of the interview process. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Military / Veteran Interview Preference: Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. Fair Labor Standards Act ( FLSA ) Classification: This position is classified as EXEMPT . Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Please note that the Department may close the job posting at any time after seven (7) days. Pay Range $32.89 - $41.93 Hours Monday through Friday, 7:30 a.m. - 4:30 p.m. Some evening, weekend and holiday work may be required based on business needs. Exempt-level position. Job Close Date 06/19/2023 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 411 Chicon, Austin, TX 78702 Preferred Qualifications Preferred Experience: Experience administrating, monitoring, and maintaining Computerized Maintenance Management Software ( CMMS ). Experience using Microsoft Power Bi or other business analytics applications to build and maintain visual and interactable dashboards that pull from multiple data sources. Experience managing IT projects as the technical lead, working with vendors, customers, and stakeholders on implementing IT solutions. Experience troubleshooting complex Enterprise level IT issues. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches, analyzes, architects, develops, implements and configures technological solutions. Administers, monitors, and maintains one or more IT systems. Investigates and analyzes complex business requirements. Provides impact analysis and recommends appropriate solutions. Identifies opportunities for asset reuse across multiple projects. Responds to issues from the user community. Prepares and maintains documentation related to the development and maintenance of systems. Participates in the development of business process models and data flow diagrams for all levels of the organization. Performs bug tracking and quality assurance tasks. Develops and maintains disaster recovery plans. Develops and/or delivers training. Creates and prepares reports and analysis. Installs new software releases and/or upgrades. Establishes IT policies, procedures and security requirements. Responsibilities- Supervision and/or Leadership Exercised: May provide technical or project leadership, training, and technical guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems. Knowledge of IT policies, procedures, and security requirements Knowledge of database design principles. Knowledge of creating process models and data flow diagrams. Skill with computers and computer systems. Skill in analyzing information and evaluating alternatives. Skill in documenting and maintaining application and process or configuration information. Skill in providing system/application administration. Skill in identifying complex problems and reviewing related information. Skill in developing, prioritizing, organizing and accomplishing specific goals and plans. Skill in using a structured query language. Skill in providing mentoring, guidance, and training of personnel. Skill in coordination of activities of others. Ability to serve as a technical lead for development and support of one or more IT systems. Ability to apply analytical reasoning to complex problems. Ability to multitask and to work effectively in a team or as an individual contributor. Ability to communicate effectively orally and in writing. Ability to meet deadlines and effectively communicate the status of assignments. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Application Analyst Senior requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet the minimum qualifications as described? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe in detail your experience administrating, monitoring, and maintaining Computerized Maintenance Management Software (CMMS). (Open Ended Question) * Please describe in detail your experience managing IT projects as the technical lead, working with vendors, customers, and stakeholders on implementing IT solutions. (Open Ended Question) * Please describe in detail your experience using Microsoft Power Bi or other business intelligent software to build and maintain visual and interactable dashboards that pull from multiple data sources. (Open Ended Question) * * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? yes no * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications IT Support Analyst: Two (2) years of education related to the job. Experience may substitute for education up to two (2) years Licenses and Certifications Required: None. IT Support Analyst Senior: Three (3) years of education related to the job. Experience may substitute for education up to three (3) years Licenses and Certifications Required: None. Notes to Applicants Position Overview: The IT Support Analyst Senior position is part of the Wireless Communications Field Support team, located at 1006 Smith Rd., Austin TX. This position will use their computer network, electronic wiring, and radio technician skills to provide support for P25 and conventional radio systems, tower site maintenance, Fire and EMS station alerting, Signal Booster testing, additional duties related to radio system infrastructure support, and on-call support. The IT Support Analyst positions are part of the Wireless Communications Radio Preventive Maintenance team, located at 1006 Smith Rd., Austin TX. The purpose of this position is to test, align and maintain P25 and Conventional mobile and portable radios and communication equipment, and perform radio preventive maintenance (PM's) at locations throughout the City of Austin and Travis County. Additional duties of this position will include firmware and code-plug updates and other radio maintenance tasks, interference testing of Signal Booster systems, and on-call support. Please note, these position (s) will require onsite presence, About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran's preference. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. CTM reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within CTM . Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Pay Range Analyst: $26.10 - $32.84 Analyst Sr.: $28.71 - $37.66 Hours Standard business hours, position (s) will require on-call rotation Job Close Date 06/10/2023 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 1006 Smith Road, Austin, Texas Preferred Qualifications Experience using Radio Frequency (RF) test equipment to perform RF measurements for both P25 and Conventional mobile and portable radios, equipment to perform base and repeater radio station testing. Experience with Motorola Radio Programming and Management tools, and experience in performing firmware and programming updates to subscriber radios. Knowledge of Signal Booster Systems installation, operations and Interference/Intermodulation and testing techniques. Ability to travel to more than one work location. Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. IT Support Analyst IT Support Analyst Senior Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. IT Support Analyst IT Support Analyst Senior Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Support Analyst position are: Two (2) years of education related to the job. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your experience using Radio Frequency (RF) test equipment to perform RF measurements for both P25 and Conventional mobile and portable radios, equipment to perform base and repeater radio station testing. (Open Ended Question) * Describe your experience with Motorola Radio Programming and management tools, and experience performing firmware and programming updates to subscriber radios. (Open Ended Question) * Describe your knowledge of Signal Booster System installations, operations and Interference/Intermodulation and testing techniques. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Jun 01, 2023
Full Time
Minimum Qualifications IT Support Analyst: Two (2) years of education related to the job. Experience may substitute for education up to two (2) years Licenses and Certifications Required: None. IT Support Analyst Senior: Three (3) years of education related to the job. Experience may substitute for education up to three (3) years Licenses and Certifications Required: None. Notes to Applicants Position Overview: The IT Support Analyst Senior position is part of the Wireless Communications Field Support team, located at 1006 Smith Rd., Austin TX. This position will use their computer network, electronic wiring, and radio technician skills to provide support for P25 and conventional radio systems, tower site maintenance, Fire and EMS station alerting, Signal Booster testing, additional duties related to radio system infrastructure support, and on-call support. The IT Support Analyst positions are part of the Wireless Communications Radio Preventive Maintenance team, located at 1006 Smith Rd., Austin TX. The purpose of this position is to test, align and maintain P25 and Conventional mobile and portable radios and communication equipment, and perform radio preventive maintenance (PM's) at locations throughout the City of Austin and Travis County. Additional duties of this position will include firmware and code-plug updates and other radio maintenance tasks, interference testing of Signal Booster systems, and on-call support. Please note, these position (s) will require onsite presence, About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran's preference. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. CTM reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within CTM . Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Pay Range Analyst: $26.10 - $32.84 Analyst Sr.: $28.71 - $37.66 Hours Standard business hours, position (s) will require on-call rotation Job Close Date 06/10/2023 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 1006 Smith Road, Austin, Texas Preferred Qualifications Experience using Radio Frequency (RF) test equipment to perform RF measurements for both P25 and Conventional mobile and portable radios, equipment to perform base and repeater radio station testing. Experience with Motorola Radio Programming and Management tools, and experience in performing firmware and programming updates to subscriber radios. Knowledge of Signal Booster Systems installation, operations and Interference/Intermodulation and testing techniques. Ability to travel to more than one work location. Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. IT Support Analyst IT Support Analyst Senior Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. IT Support Analyst IT Support Analyst Senior Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Support Analyst position are: Two (2) years of education related to the job. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your experience using Radio Frequency (RF) test equipment to perform RF measurements for both P25 and Conventional mobile and portable radios, equipment to perform base and repeater radio station testing. (Open Ended Question) * Describe your experience with Motorola Radio Programming and management tools, and experience performing firmware and programming updates to subscriber radios. (Open Ended Question) * Describe your knowledge of Signal Booster System installations, operations and Interference/Intermodulation and testing techniques. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Business Systems Analyst (Senior) As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county. The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees. Education and Experience Requirements Education Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience Five (5) years of full-time experience in business systems analysis, business process re- engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Please click on the following link to access the job description: Business Systems Analyst (Senior) THE IDEAL CANDIDATE The ideal candidate will have these desired certifications and experience: Desired Certifications: Business Relationship Management Professional (BRMP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Business Relationship Manager (CBRM®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Master of Business Relationship Management (MBRM®) preferred Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Superior knowledge and working experience in applying research and data analytical skills . Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Superior oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately twelve (12) days per year. Effective July 1st of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with education documents for the first review (applications will be reviewed every 3 weeks thereafter) 05/08-05/12 - Tentative dates for interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 How many years of full-time experience do you have in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the mentioned functions? No experience Less than 2 years 3 to 4 years 5 to 6 years 7+ years 2 What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3 How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 4 How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 5 How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 6 How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 7 How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 8 Please indicate which of the following certificates you have achieved. Please check all that apply. Business Relationship Management Professional (BRMP®) Certification Certified Business Relationship Manager (CBRM®) Certification Master of Business Relationship Management (MBRM®) Certified Business Analyst Professional™ (CBAP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling & Notation (BPMN) Certification I have earned technology certifications but they are not included in the above list I do not have any technology certifications. 9 This question only applies if you selected "I have earned technology certifications but they are not included in the above list" in question #8. Please indicate which other technology certifications you have achieved in the space below. If not applicable, please type N/A in the response area. 10 Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Mar 23, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Business Systems Analyst (Senior) As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county. The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees. Education and Experience Requirements Education Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience Five (5) years of full-time experience in business systems analysis, business process re- engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Please click on the following link to access the job description: Business Systems Analyst (Senior) THE IDEAL CANDIDATE The ideal candidate will have these desired certifications and experience: Desired Certifications: Business Relationship Management Professional (BRMP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Business Relationship Manager (CBRM®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Master of Business Relationship Management (MBRM®) preferred Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Superior knowledge and working experience in applying research and data analytical skills . Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Superior oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately twelve (12) days per year. Effective July 1st of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with education documents for the first review (applications will be reviewed every 3 weeks thereafter) 05/08-05/12 - Tentative dates for interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 How many years of full-time experience do you have in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the mentioned functions? No experience Less than 2 years 3 to 4 years 5 to 6 years 7+ years 2 What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3 How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 4 How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 5 How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 6 How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 7 How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 8 Please indicate which of the following certificates you have achieved. Please check all that apply. Business Relationship Management Professional (BRMP®) Certification Certified Business Relationship Manager (CBRM®) Certification Master of Business Relationship Management (MBRM®) Certified Business Analyst Professional™ (CBAP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling & Notation (BPMN) Certification I have earned technology certifications but they are not included in the above list I do not have any technology certifications. 9 This question only applies if you selected "I have earned technology certifications but they are not included in the above list" in question #8. Please indicate which other technology certifications you have achieved in the space below. If not applicable, please type N/A in the response area. 10 Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
CA STATE HOSPITALS
Sacramento, California, United States
Job Description and Duties ***This position is pending Department of Finance approval*** Under the direction of the Clinical Operations Continuum-EHR Project Director, Office of Clinical Innovation and Technology, the Clinical Technology Analyst (CTA) - Senior Radiologic Technolgoist (Specialist-Safety) will serve as a Clinical Project Subject Matter Expert for the Electronic Health Record (EHR) Project. The incumbent will focus on obtaining project approvals, increasing departmental readiness for an EHR, and training end users on the selected solution. This position will require some travel and will rely heavily on electronic collaboration. The CTA will be a critical component of EHR project planning and implementation. The CTA will: Work with clinical partners to complete implementation Complete business analysis and advise on business process re-engineering Serve as a primary point of contact for EHR inquiries within DSH Provide organizational change management and communications planning and activities Participate in end user training and solution implementation *Please refer to duty statement below for classification specific information. This position can be located at any of the following facilities: Atascadero State Hospital - San Luis Obispo County Coalinga State Hospital - Fresno County Metropolitan State Hospital - Los Angeles County Napa State Hospital - Napa County Patton State Hospital - San Bernardino County Sacramento Headquarters - Sacramento County* *Please note, if your location preference is Sacramento, you will not be entitled to Safety Retirement ***IMPORTANT NOTE: Please review Eligibility Requirements - Exam Information section below for details.*** To view and/or obtain a copy of the duty statement, please click on the "Duty Statement" link on this webpage. You will find additional information about the job in the Duty Statement . Working Conditions Telework is available for this position approximately 40% of the time Travel is required approximately 25% of the time. Travel will occur and reimbursement will be in accordance with Bargaining Unit agreements and standard state travel policies. Eligible for Safety Retirement only if working out of one of the State Hospitals - this position requires that the employee continue their ongoing responsibility (at least 51% of their time) towards the protection and safeguarding of public and property as well as continued activities that provide regular and substantial contact with incarcerated individuals. Minimum Requirements You will find the Minimum Requirements in the Class Specification. SENIOR RADIOLOGIC TECHNOLOGIST (SPECIALIST-SAFETY) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-375017 Position #(s): 461-506-7995-001 Working Title: Clinical Technology Analyst - Senior Radiologic Technologist Classification: SENIOR RADIOLOGIC TECHNOLOGIST (SPECIALIST-SAFETY) $5,911.00 - $6,885.00 T # of Positions: 1 Work Location: United States Job Type: Permanent, Full Time Department Information Department of State Hospitals 1215 O Street, MS 17 Sacramento, CA 95814 The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. In July 2021 DSH-Sacramento moved into a new modern, sustainable and innovative office building located at 1215 “O” Street, Sacramento, California. Some of the amenities of the new building include the following: First-floor retail space (separate access from 12th Street) Café with multiple vendors available to the public Outdoor seating with pedestrian walkways Large, shared conference room on the first floor with a maximum capacity of 162 individuals An employee fitness center with a yoga studio, cardio equipment and weights Plaza area with a kitchenette on each floor Lactation rooms More conference rooms and collaborative working spaces available throughout the building - small, medium and large Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol Mobile computer equipment, cloud-based technology and Wi-Fi for all staff Department Website: http://www.dsh.ca.gov Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired. NOTE: If your location preference is for any of the hospitals, you may be required to go through the pre-employment screening mentioned above. ***Due to the Governor’s State of Emergency most staff are teleworking. While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.*** Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. NOTE: Please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Appointment is subject to the provisions of the SROA process: SROA/SURPLUS/ REEMPLOYMENT candidates are encouraged to apply and must attach a copy of their status letter in order to be considered. Interested applicants who wish to mail their application must submit: a completed Standard State Application (Form STD. 678) with an original signature, to the contact/address listed be l ow. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. Applicants who do not indicate the required informat ion may be disqualified. Failure to complete the standard 678 in its entirety may result in disqualification. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/30/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: Jennifer Almendra 1215 O Street, MS 17 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Jennifer Almendra 1215 O Street, MS 17 Sacramento , CA 95814 Application drop off locations may be non-operational during weekends and holidays. 08:30 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Please downloand and fill out the Location Preference Form. Once you have filled it out, please reupload it as a part of your paplication package. If mailing or dropping off your application, please include this filled out form as part of the package. - Location Preference Form Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: http://www.dsh.ca.gov Human Resources Contact: Jennifer Almendra (916) 562-3781 Jennifer.Almendra@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Human Rights (916) 573-2727 dsh.eeo@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Proof of Vaccination Status Information All Hospital Locations: Effective October 1, 2021, in accordance with California Department of Public Health (CDPH) State Public Health Order of August 5, 2021, all workforce members in DSH state hospitals are required to be fully vaccinated with a COVID-19 vaccination regimen. Prior to your first day, you will be required to fill out a COVID-19 Vaccination Consent Form. Effective March 1, 2022, in accordance with CDPH State Public Health Order of December 22, 2021, hospital workforce members currently eligible for booster doses must have received their booster dose. If you are fully vaccinated, you must provide evidence of vaccination prior to your start date. If you are not fully vaccinated, you have the option to receive a vaccine from one of the State Hospitals prior to your start date. If you are not fully vaccinated and choose to complete a request for an exemption, you must submit this exemption and receive approval prior to your start date. If you are not yet eligible for a booster, you must be in compliance no later than 15 days after the recommended timeframe for receiving the booster dose. All State Hospital Facilities: Please note that start dates will be dependent upon if and when proof of vaccination or exemption requirements are submitted timely and approved. Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Eligibility Requirements - Exam Information In order to be considered for this job vacancy, you must satisfy one of the following requirements: 1. BE LIST ELIGIBLE: Successfully complete the competitive State civil service exam pertaining to this classification at this link: Senior Radiologic Technologist (Specialist) - Exam Bulletin - CalVet , OR 2. BE TRANSFER ELIGIBLE: Have current employment with the State of California in the same classification or in a classification that is comparable (employees who wish to be considered based on transfer eligibility must meet the minimum qualifications of the classification per DPA Rule 250), OR 3. BE REINSTATEMENT ELIGIBLE : Have obtained previous permanent employment with the State of California in the same classification or in a classification that is comparable. ***IMPORTANT: If you need to be LIST ELIGIBLE, you must submit one application to the preferred address location listed on the above Exam Bulletin and follow the directions in the Exam Bulletin AND one application to this job control for the actual position.*** *Refer to the Application Instructions on this job posting above to submit an application for the vacancy* Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/30/2023
Jun 01, 2023
Full Time
Job Description and Duties ***This position is pending Department of Finance approval*** Under the direction of the Clinical Operations Continuum-EHR Project Director, Office of Clinical Innovation and Technology, the Clinical Technology Analyst (CTA) - Senior Radiologic Technolgoist (Specialist-Safety) will serve as a Clinical Project Subject Matter Expert for the Electronic Health Record (EHR) Project. The incumbent will focus on obtaining project approvals, increasing departmental readiness for an EHR, and training end users on the selected solution. This position will require some travel and will rely heavily on electronic collaboration. The CTA will be a critical component of EHR project planning and implementation. The CTA will: Work with clinical partners to complete implementation Complete business analysis and advise on business process re-engineering Serve as a primary point of contact for EHR inquiries within DSH Provide organizational change management and communications planning and activities Participate in end user training and solution implementation *Please refer to duty statement below for classification specific information. This position can be located at any of the following facilities: Atascadero State Hospital - San Luis Obispo County Coalinga State Hospital - Fresno County Metropolitan State Hospital - Los Angeles County Napa State Hospital - Napa County Patton State Hospital - San Bernardino County Sacramento Headquarters - Sacramento County* *Please note, if your location preference is Sacramento, you will not be entitled to Safety Retirement ***IMPORTANT NOTE: Please review Eligibility Requirements - Exam Information section below for details.*** To view and/or obtain a copy of the duty statement, please click on the "Duty Statement" link on this webpage. You will find additional information about the job in the Duty Statement . Working Conditions Telework is available for this position approximately 40% of the time Travel is required approximately 25% of the time. Travel will occur and reimbursement will be in accordance with Bargaining Unit agreements and standard state travel policies. Eligible for Safety Retirement only if working out of one of the State Hospitals - this position requires that the employee continue their ongoing responsibility (at least 51% of their time) towards the protection and safeguarding of public and property as well as continued activities that provide regular and substantial contact with incarcerated individuals. Minimum Requirements You will find the Minimum Requirements in the Class Specification. SENIOR RADIOLOGIC TECHNOLOGIST (SPECIALIST-SAFETY) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-375017 Position #(s): 461-506-7995-001 Working Title: Clinical Technology Analyst - Senior Radiologic Technologist Classification: SENIOR RADIOLOGIC TECHNOLOGIST (SPECIALIST-SAFETY) $5,911.00 - $6,885.00 T # of Positions: 1 Work Location: United States Job Type: Permanent, Full Time Department Information Department of State Hospitals 1215 O Street, MS 17 Sacramento, CA 95814 The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. In July 2021 DSH-Sacramento moved into a new modern, sustainable and innovative office building located at 1215 “O” Street, Sacramento, California. Some of the amenities of the new building include the following: First-floor retail space (separate access from 12th Street) Café with multiple vendors available to the public Outdoor seating with pedestrian walkways Large, shared conference room on the first floor with a maximum capacity of 162 individuals An employee fitness center with a yoga studio, cardio equipment and weights Plaza area with a kitchenette on each floor Lactation rooms More conference rooms and collaborative working spaces available throughout the building - small, medium and large Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol Mobile computer equipment, cloud-based technology and Wi-Fi for all staff Department Website: http://www.dsh.ca.gov Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired. NOTE: If your location preference is for any of the hospitals, you may be required to go through the pre-employment screening mentioned above. ***Due to the Governor’s State of Emergency most staff are teleworking. While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.*** Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. NOTE: Please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Appointment is subject to the provisions of the SROA process: SROA/SURPLUS/ REEMPLOYMENT candidates are encouraged to apply and must attach a copy of their status letter in order to be considered. Interested applicants who wish to mail their application must submit: a completed Standard State Application (Form STD. 678) with an original signature, to the contact/address listed be l ow. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. Applicants who do not indicate the required informat ion may be disqualified. Failure to complete the standard 678 in its entirety may result in disqualification. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/30/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: Jennifer Almendra 1215 O Street, MS 17 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Jennifer Almendra 1215 O Street, MS 17 Sacramento , CA 95814 Application drop off locations may be non-operational during weekends and holidays. 08:30 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Please downloand and fill out the Location Preference Form. Once you have filled it out, please reupload it as a part of your paplication package. If mailing or dropping off your application, please include this filled out form as part of the package. - Location Preference Form Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: http://www.dsh.ca.gov Human Resources Contact: Jennifer Almendra (916) 562-3781 Jennifer.Almendra@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Human Rights (916) 573-2727 dsh.eeo@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Proof of Vaccination Status Information All Hospital Locations: Effective October 1, 2021, in accordance with California Department of Public Health (CDPH) State Public Health Order of August 5, 2021, all workforce members in DSH state hospitals are required to be fully vaccinated with a COVID-19 vaccination regimen. Prior to your first day, you will be required to fill out a COVID-19 Vaccination Consent Form. Effective March 1, 2022, in accordance with CDPH State Public Health Order of December 22, 2021, hospital workforce members currently eligible for booster doses must have received their booster dose. If you are fully vaccinated, you must provide evidence of vaccination prior to your start date. If you are not fully vaccinated, you have the option to receive a vaccine from one of the State Hospitals prior to your start date. If you are not fully vaccinated and choose to complete a request for an exemption, you must submit this exemption and receive approval prior to your start date. If you are not yet eligible for a booster, you must be in compliance no later than 15 days after the recommended timeframe for receiving the booster dose. All State Hospital Facilities: Please note that start dates will be dependent upon if and when proof of vaccination or exemption requirements are submitted timely and approved. Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Eligibility Requirements - Exam Information In order to be considered for this job vacancy, you must satisfy one of the following requirements: 1. BE LIST ELIGIBLE: Successfully complete the competitive State civil service exam pertaining to this classification at this link: Senior Radiologic Technologist (Specialist) - Exam Bulletin - CalVet , OR 2. BE TRANSFER ELIGIBLE: Have current employment with the State of California in the same classification or in a classification that is comparable (employees who wish to be considered based on transfer eligibility must meet the minimum qualifications of the classification per DPA Rule 250), OR 3. BE REINSTATEMENT ELIGIBLE : Have obtained previous permanent employment with the State of California in the same classification or in a classification that is comparable. ***IMPORTANT: If you need to be LIST ELIGIBLE, you must submit one application to the preferred address location listed on the above Exam Bulletin and follow the directions in the Exam Bulletin AND one application to this job control for the actual position.*** *Refer to the Application Instructions on this job posting above to submit an application for the vacancy* Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/30/2023
CA STATE HOSPITALS
Sacramento, California, United States
Job Description and Duties ***This position is pending Department of Finance approval*** Under the direction of the Clinical Operations Continuum-EHR Project Director, Office of Clinical Innovation and Technology, the Clinical Technology Analyst (CTA) - Senior Clinical Laboratory Technologist will serve as a Clinical Project Subject Matter Expert for the Electronic Health Record (EHR) Project. The incumbent will focus on obtaining project approvals, increasing departmental readiness for an EHR, and training end users on the selected solution. This position will require some travel and will rely heavily on electronic collaboration. The CTA will be a critical component of EHR project planning and implementation. The CTA will: Work with clinical partners to complete implementation Complete business analysis and advise on business process re-engineering Serve as a primary point of contact for EHR inquiries within DSH Provide organizational change management and communications planning and activities Participate in end user training and solution implementation *Please refer to duty statement below for classification specific information. This position can be located at any of the following facilities: Atascadero State Hospital - San Luis Obispo County Coalinga State Hospital - Fresno County Metropolitan State Hospital - Los Angeles County Napa State Hospital - Napa County Patton State Hospital - San Bernardino County Sacramento Headquarters - Sacramento County ***IMPORTANT NOTE: Please review Eligibility Requirements - Exam Information section below for details.*** To view and/or obtain a copy of the duty statement, please click on the "Duty Statement" link on this webpage. You will find additional information about the job in the Duty Statement . Working Conditions Telework is available for this position approximately 40% of the time Travel is required approximately 25% of the time. Travel will occur and reimbursement will be in accordance with Bargaining Unit agreements and standard state travel policies. This position is not eligible for Safety Retirement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. SENIOR CLINICAL LABORATORY TECHNOLOGIST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-375018 Position #(s): 461-506-7925-001 Working Title: Clinical Technology Analyst - Senior Clinical Laboratory Technologist Classification: SENIOR CLINICAL LABORATORY TECHNOLOGIST $5,281.00 - $6,945.00 A # of Positions: 1 Work Location: United States Job Type: Permanent, Full Time Department Information Department of State Hospitals 1215 O Street, MS 17 Sacramento, CA 95814 The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. DSH-Sacramento moved into a new modern, sustainable and innovative office building located at 1215 “O” Street, Sacramento, California. Some of the amenities of the new building include the following: First-floor retail space (separate access from 12th Street) Café with multiple vendors available to the public Outdoor seating with pedestrian walkways Large, shared conference room on the first floor with a maximum capacity of 162 individuals An employee fitness center with a yoga studio, cardio equipment and weights Plaza area with a kitchenette on each floor Lactation rooms More conference rooms and collaborative working spaces available throughout the building - small, medium and large Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol Mobile computer equipment, cloud-based technology and Wi-Fi for all staff Department Website: http://www.dsh.ca.gov Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired. NOTE: If your location preference is for any of the hospitals, you may be required to go through the pre-employment screening mentioned above. ***Due to the Governor’s State of Emergency most staff are teleworking. While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.*** Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. NOTE: Please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Appointment is subject to the provisions of the SROA process: SROA/SURPLUS/ REEMPLOYMENT candidates are encouraged to apply and must attach a copy of their status letter in order to be considered. Interested applicants who wish to mail their application must submit: a completed Standard State Application (Form STD. 678) with an original signature, to the contact/address listed be l ow. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. Applicants who do not indicate the required informat ion may be disqualified. Failure to complete the standard 678 in its entirety may result in disqualification. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/30/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: Jennifer Almendra 1215 O Street, MS 17 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Jennifer Almendra 1215 O Street, MS 17 Sacramento , CA 95814 Application drop off locations may be non-operational during weekends and holidays. 08:30 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Copy of clinical laboratory technologist's license or a similar license of equal or higher level issued by the State Department of Health Services. Other - Please downloand and fill out the Location Preference Form. Once you have filled it out, please reupload it as a part of your paplication package. If mailing or dropping off your application, please include this filled out form as part of the package. - Location Preference Form Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: http://www.dsh.ca.gov Human Resources Contact: Jennifer Almendra (916) 562-3781 Jennifer.Almendra@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Human Rights (916) 573-2727 dsh.eeo@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Proof of Vaccination Status Information All Hospital Locations: Effective October 1, 2021, in accordance with California Department of Public Health (CDPH) State Public Health Order of August 5, 2021, all workforce members in DSH state hospitals are required to be fully vaccinated with a COVID-19 vaccination regimen. Prior to your first day, you will be required to fill out a COVID-19 Vaccination Consent Form. Effective March 1, 2022, in accordance with CDPH State Public Health Order of December 22, 2021, hospital workforce members currently eligible for booster doses must have received their booster dose. If you are fully vaccinated, you must provide evidence of vaccination prior to your start date. If you are not fully vaccinated, you have the option to receive a vaccine from one of the State Hospitals prior to your start date. If you are not fully vaccinated and choose to complete a request for an exemption, you must submit this exemption and receive approval prior to your start date. If you are not yet eligible for a booster, you must be in compliance no later than 15 days after the recommended timeframe for receiving the booster dose. All State Hospital Facilities: Please note that start dates will be dependent upon if and when proof of vaccination or exemption requirements are submitted timely and approved. Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Eligibility Requirements - Exam Information In order to be considered for this job vacancy, you must satisfy one of the following requirements: 1. BE LIST ELIGIBLE: Successfully complete the competitive State civil service exam pertaining to this classification at this link: Senior Clinical Laboratory Technologist - Exam Bulletin , OR 2. BE TRANSFER ELIGIBLE: Have current employment with the State of California in the same classification or in a classification that is comparable (employees who wish to be considered based on transfer eligibility must meet the minimum qualifications of the classification per DPA Rule 250), OR 3. BE REINSTATEMENT ELIGIBLE : Have obtained previous permanent employment with the State of California in the same classification or in a classification that is comparable. ***IMPORTANT: If you need to be LIST ELIGIBLE, you must submit one application to the preferred address location listed on the above Exam Bulletin and follow the directions in the Exam Bulletin AND one application to this job control for the actual position.*** *Refer to the Application Instructions on this job posting above to submit an application for the vacancy* Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/30/2023
Jun 01, 2023
Full Time
Job Description and Duties ***This position is pending Department of Finance approval*** Under the direction of the Clinical Operations Continuum-EHR Project Director, Office of Clinical Innovation and Technology, the Clinical Technology Analyst (CTA) - Senior Clinical Laboratory Technologist will serve as a Clinical Project Subject Matter Expert for the Electronic Health Record (EHR) Project. The incumbent will focus on obtaining project approvals, increasing departmental readiness for an EHR, and training end users on the selected solution. This position will require some travel and will rely heavily on electronic collaboration. The CTA will be a critical component of EHR project planning and implementation. The CTA will: Work with clinical partners to complete implementation Complete business analysis and advise on business process re-engineering Serve as a primary point of contact for EHR inquiries within DSH Provide organizational change management and communications planning and activities Participate in end user training and solution implementation *Please refer to duty statement below for classification specific information. This position can be located at any of the following facilities: Atascadero State Hospital - San Luis Obispo County Coalinga State Hospital - Fresno County Metropolitan State Hospital - Los Angeles County Napa State Hospital - Napa County Patton State Hospital - San Bernardino County Sacramento Headquarters - Sacramento County ***IMPORTANT NOTE: Please review Eligibility Requirements - Exam Information section below for details.*** To view and/or obtain a copy of the duty statement, please click on the "Duty Statement" link on this webpage. You will find additional information about the job in the Duty Statement . Working Conditions Telework is available for this position approximately 40% of the time Travel is required approximately 25% of the time. Travel will occur and reimbursement will be in accordance with Bargaining Unit agreements and standard state travel policies. This position is not eligible for Safety Retirement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. SENIOR CLINICAL LABORATORY TECHNOLOGIST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-375018 Position #(s): 461-506-7925-001 Working Title: Clinical Technology Analyst - Senior Clinical Laboratory Technologist Classification: SENIOR CLINICAL LABORATORY TECHNOLOGIST $5,281.00 - $6,945.00 A # of Positions: 1 Work Location: United States Job Type: Permanent, Full Time Department Information Department of State Hospitals 1215 O Street, MS 17 Sacramento, CA 95814 The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. DSH-Sacramento moved into a new modern, sustainable and innovative office building located at 1215 “O” Street, Sacramento, California. Some of the amenities of the new building include the following: First-floor retail space (separate access from 12th Street) Café with multiple vendors available to the public Outdoor seating with pedestrian walkways Large, shared conference room on the first floor with a maximum capacity of 162 individuals An employee fitness center with a yoga studio, cardio equipment and weights Plaza area with a kitchenette on each floor Lactation rooms More conference rooms and collaborative working spaces available throughout the building - small, medium and large Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol Mobile computer equipment, cloud-based technology and Wi-Fi for all staff Department Website: http://www.dsh.ca.gov Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired. NOTE: If your location preference is for any of the hospitals, you may be required to go through the pre-employment screening mentioned above. ***Due to the Governor’s State of Emergency most staff are teleworking. While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.*** Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. NOTE: Please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Appointment is subject to the provisions of the SROA process: SROA/SURPLUS/ REEMPLOYMENT candidates are encouraged to apply and must attach a copy of their status letter in order to be considered. Interested applicants who wish to mail their application must submit: a completed Standard State Application (Form STD. 678) with an original signature, to the contact/address listed be l ow. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. Applicants who do not indicate the required informat ion may be disqualified. Failure to complete the standard 678 in its entirety may result in disqualification. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/30/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: Jennifer Almendra 1215 O Street, MS 17 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Jennifer Almendra 1215 O Street, MS 17 Sacramento , CA 95814 Application drop off locations may be non-operational during weekends and holidays. 08:30 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Copy of clinical laboratory technologist's license or a similar license of equal or higher level issued by the State Department of Health Services. Other - Please downloand and fill out the Location Preference Form. Once you have filled it out, please reupload it as a part of your paplication package. If mailing or dropping off your application, please include this filled out form as part of the package. - Location Preference Form Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: http://www.dsh.ca.gov Human Resources Contact: Jennifer Almendra (916) 562-3781 Jennifer.Almendra@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Human Rights (916) 573-2727 dsh.eeo@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Proof of Vaccination Status Information All Hospital Locations: Effective October 1, 2021, in accordance with California Department of Public Health (CDPH) State Public Health Order of August 5, 2021, all workforce members in DSH state hospitals are required to be fully vaccinated with a COVID-19 vaccination regimen. Prior to your first day, you will be required to fill out a COVID-19 Vaccination Consent Form. Effective March 1, 2022, in accordance with CDPH State Public Health Order of December 22, 2021, hospital workforce members currently eligible for booster doses must have received their booster dose. If you are fully vaccinated, you must provide evidence of vaccination prior to your start date. If you are not fully vaccinated, you have the option to receive a vaccine from one of the State Hospitals prior to your start date. If you are not fully vaccinated and choose to complete a request for an exemption, you must submit this exemption and receive approval prior to your start date. If you are not yet eligible for a booster, you must be in compliance no later than 15 days after the recommended timeframe for receiving the booster dose. All State Hospital Facilities: Please note that start dates will be dependent upon if and when proof of vaccination or exemption requirements are submitted timely and approved. Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Eligibility Requirements - Exam Information In order to be considered for this job vacancy, you must satisfy one of the following requirements: 1. BE LIST ELIGIBLE: Successfully complete the competitive State civil service exam pertaining to this classification at this link: Senior Clinical Laboratory Technologist - Exam Bulletin , OR 2. BE TRANSFER ELIGIBLE: Have current employment with the State of California in the same classification or in a classification that is comparable (employees who wish to be considered based on transfer eligibility must meet the minimum qualifications of the classification per DPA Rule 250), OR 3. BE REINSTATEMENT ELIGIBLE : Have obtained previous permanent employment with the State of California in the same classification or in a classification that is comparable. ***IMPORTANT: If you need to be LIST ELIGIBLE, you must submit one application to the preferred address location listed on the above Exam Bulletin and follow the directions in the Exam Bulletin AND one application to this job control for the actual position.*** *Refer to the Application Instructions on this job posting above to submit an application for the vacancy* Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/30/2023
Solano County, CA
Fairfield, California, United States
Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved Providing law enforcement services in the unincorporated area of the county Protecting the community from public health threats such as communicable diseases Coordinating countywide responses to domestic violence and terrorism or other emergencies Managing the criminal justice process after arrest (jail, prosecution, probation) Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. To learn more about Solano County, please visit: www.solanocounty.com THE POSITION As the Senior Staff Analyst, you will perform the most complex analytical professional level staff work in support of departmental operations, programs, and/or services. You will be responsible for providing analytical support to department management relative to diverse programs and complex fiscal matters, and for recommending and implementing solutions to sensitive interdepartmental and intergovernmental matters. The current openings are in the Health & Social Services and Probation Departments. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires Budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. To view the full job description, which includes the typical duties, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16021 BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years. T o review complete benefits information, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16483 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Sick Leave for every full hour worked. To view the benefits for this extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21216 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 06/15/2023 - Deadline to submit application and required documents for next application review Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (22-105010-03) in your email or fax. Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A Bachelor’s Degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date or prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (21-105010-03) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. I confirm that I meet the minimum qualifications, which is reflected on my submitted application, as outlined in the job announcement and classification specification (job description) for Staff Analyst (Senior) which includes the following education and experience requirements: Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. 2. Do you have experience in developing and monitoring the budget for federal, state and local government agencies? 3. If you answered “yes” to question 2, what is the size of the budget? 4. Do you have experience working with internal/external auditors on financial audit such as the Comprehensive Annual Financial Report (CAFR) or the Single Audit ? 5. Do you have experience in fiscal monitoring of subrecipients of Federal grants 6. Do you have experience in the preparation of cost reports/expenditure claims for Federal/State reimbursement? 7. If you answered “yes” to question 6, what is the size of the cost report/expenditure claim? 8. Do you have experience in supervising clerical, technical and/or professional staff? SPECIAL REQUIREMENTS OTHER REQUIREMENTS Applicants are required to possess a valid California Driver's License, Class C. All licenses must be kept current while employed in this class. SUPPLEMENTAL INFORMATION Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within the class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to meet with contractors, to attend meetings with community organizations, etc. Hours to Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Take a video tour of Solano County: OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Apr 25, 2023
Full Time
Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved Providing law enforcement services in the unincorporated area of the county Protecting the community from public health threats such as communicable diseases Coordinating countywide responses to domestic violence and terrorism or other emergencies Managing the criminal justice process after arrest (jail, prosecution, probation) Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. To learn more about Solano County, please visit: www.solanocounty.com THE POSITION As the Senior Staff Analyst, you will perform the most complex analytical professional level staff work in support of departmental operations, programs, and/or services. You will be responsible for providing analytical support to department management relative to diverse programs and complex fiscal matters, and for recommending and implementing solutions to sensitive interdepartmental and intergovernmental matters. The current openings are in the Health & Social Services and Probation Departments. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires Budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. To view the full job description, which includes the typical duties, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16021 BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years. T o review complete benefits information, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16483 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Sick Leave for every full hour worked. To view the benefits for this extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21216 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 06/15/2023 - Deadline to submit application and required documents for next application review Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (22-105010-03) in your email or fax. Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A Bachelor’s Degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date or prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (21-105010-03) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. I confirm that I meet the minimum qualifications, which is reflected on my submitted application, as outlined in the job announcement and classification specification (job description) for Staff Analyst (Senior) which includes the following education and experience requirements: Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. 2. Do you have experience in developing and monitoring the budget for federal, state and local government agencies? 3. If you answered “yes” to question 2, what is the size of the budget? 4. Do you have experience working with internal/external auditors on financial audit such as the Comprehensive Annual Financial Report (CAFR) or the Single Audit ? 5. Do you have experience in fiscal monitoring of subrecipients of Federal grants 6. Do you have experience in the preparation of cost reports/expenditure claims for Federal/State reimbursement? 7. If you answered “yes” to question 6, what is the size of the cost report/expenditure claim? 8. Do you have experience in supervising clerical, technical and/or professional staff? SPECIAL REQUIREMENTS OTHER REQUIREMENTS Applicants are required to possess a valid California Driver's License, Class C. All licenses must be kept current while employed in this class. SUPPLEMENTAL INFORMATION Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within the class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to meet with contractors, to attend meetings with community organizations, etc. Hours to Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Take a video tour of Solano County: OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. Applications will be screened on a bi-weekly basis. POSITION INFORMATION Placer County is currently accepting applications for Senior Staff Services Analyst (Senior Safety Analyst) to fill one vacancy in the Department of Public Works . Public Works is currently seeking a Senior Staff Services Analyst (Senior Safety Analyst) to support the Public Works, Facilities Management, and Parks Departments in the administration, planning, development, implementation, and evaluation of continuous improvement safety and occupational health programs designed to proactively protect employees. This position will be responsible for policy development, safety inspections, safety training, and administrative analyses of various systems and procedures, as well as analyzing and designing programs and policies that adhere to Occupational Safety and Health Administration (OSHA) safety regulations. The position is characterized by a high degree of independence in the application of program responsibilities and requires a thorough knowledge of applicable laws, procedures, and regulations affecting safety operations, including thoserelated to OSHA. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To perform the more difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions, or programs; to develop and implement policies and procedures with direction from departmental management; may manage programs with Countywide impact. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Staff Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include direct supervision over professional, technical and clerical staff as assigned. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This class is distinguished from the Administrative & Fiscal Officer series in that the latter hasresponsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from management staff of assigned work unit/department. May exercise supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct and review analytical studies and surveys in difficult or complex situations which require a high level of skill, judgment and expertise; formulate procedures, policies and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics. Conduct difficult and complex productivity and efficiency studies, performance audits, management reviews and administrative analyses of organization systems and procedures; prepare recommendations and confer with appropriate staff. Conduct special studies in all areas of department as directed; coordinate studies across program areas. Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports. Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation. Analyze federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff. Participate in the selection of staff, provide or coordinate staff training; conduct performance evaluations; recommend discipline. Develop implementation plans relative to new program implementation requirements. Develop statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified. Develop administrative policies and procedures consistent with policy direction from departmental management. Perform project management functions; maintain project resource repositories, lead requirements gathering for resolution of emerging issues, monitor project budgets and expenditures. Draft, revise, and organize complex technical documents and communications. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures. Develop and maintain regulations and operating and/or technical procedure manuals. Design and recommend systems, procedures, forms and instructions for internal use. Develop grant applications and grant reports. Administer, monitor and evaluate contracts; participate in negotiating contracts with outside vendors, consultants or organizations; monitor fiscal and legal liabilities of the same. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed. Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate. Represent the department at meetings as required; attend and participate in various boards, commissions, and committee meetings regarding assigned functions. Facilitate meetings with department customers as needed. Train and lead subordinate staff. Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations, including one year at the Journey level. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by theHuman ResourcesDepartment. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of local government and county administration, organization, programs and functions. Principles of management, organization and staffing. Principles and practices of supervision, training and performance evaluation. Principles and practices of fiscal control. Principles and practices of project management, analysis, and coordination Principles and practices of program performance measures, system analysis, and statistical measurements. Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis. Statistical methods and analysis and the use of statistics in reports. Federal and State statutes and local ordinances and rules and regulations relevant to assigned studies or projects. Report preparation. Research techniques, including the use of surveys and questionnaires. Computer systems and software applications and other department specific technical solutions. Modern office practices, methods, and computer equipment/applications related to the area of assignment. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers, reports, business process, systems and procedures, and special projects; analyze, interpret, and explain legislative and regulatory information; identify and interpret technical and numerical information; know laws, regulations and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Conduct administrative studies in difficult or complex situations, requiring a high level of skill, judgement and expertise. Understand and interpret complex rules and procedures. Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion. Develop and implement policies, guidelines and procedures. Supervise, train and evaluate staff. Analyze administrative and other management problems. Analyze budgets, grants, reports and various proposals. Perform complex mathematical and statistical calculations accurately. Determine effective method of research; and compile data and present in form most likely to enhance understanding. Prepare effective questionnaires and survey instruments. Design forms and procedures. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Use a computer and standard office equipment. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lori Reed, Administrative Technician, at lreed@placer.ca.gov or (530) 886-4669. Closing Date/Time: Open Until Filled
Apr 01, 2023
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. Applications will be screened on a bi-weekly basis. POSITION INFORMATION Placer County is currently accepting applications for Senior Staff Services Analyst (Senior Safety Analyst) to fill one vacancy in the Department of Public Works . Public Works is currently seeking a Senior Staff Services Analyst (Senior Safety Analyst) to support the Public Works, Facilities Management, and Parks Departments in the administration, planning, development, implementation, and evaluation of continuous improvement safety and occupational health programs designed to proactively protect employees. This position will be responsible for policy development, safety inspections, safety training, and administrative analyses of various systems and procedures, as well as analyzing and designing programs and policies that adhere to Occupational Safety and Health Administration (OSHA) safety regulations. The position is characterized by a high degree of independence in the application of program responsibilities and requires a thorough knowledge of applicable laws, procedures, and regulations affecting safety operations, including thoserelated to OSHA. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To perform the more difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions, or programs; to develop and implement policies and procedures with direction from departmental management; may manage programs with Countywide impact. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Staff Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include direct supervision over professional, technical and clerical staff as assigned. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This class is distinguished from the Administrative & Fiscal Officer series in that the latter hasresponsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from management staff of assigned work unit/department. May exercise supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct and review analytical studies and surveys in difficult or complex situations which require a high level of skill, judgment and expertise; formulate procedures, policies and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics. Conduct difficult and complex productivity and efficiency studies, performance audits, management reviews and administrative analyses of organization systems and procedures; prepare recommendations and confer with appropriate staff. Conduct special studies in all areas of department as directed; coordinate studies across program areas. Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports. Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation. Analyze federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff. Participate in the selection of staff, provide or coordinate staff training; conduct performance evaluations; recommend discipline. Develop implementation plans relative to new program implementation requirements. Develop statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified. Develop administrative policies and procedures consistent with policy direction from departmental management. Perform project management functions; maintain project resource repositories, lead requirements gathering for resolution of emerging issues, monitor project budgets and expenditures. Draft, revise, and organize complex technical documents and communications. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures. Develop and maintain regulations and operating and/or technical procedure manuals. Design and recommend systems, procedures, forms and instructions for internal use. Develop grant applications and grant reports. Administer, monitor and evaluate contracts; participate in negotiating contracts with outside vendors, consultants or organizations; monitor fiscal and legal liabilities of the same. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed. Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate. Represent the department at meetings as required; attend and participate in various boards, commissions, and committee meetings regarding assigned functions. Facilitate meetings with department customers as needed. Train and lead subordinate staff. Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations, including one year at the Journey level. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by theHuman ResourcesDepartment. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of local government and county administration, organization, programs and functions. Principles of management, organization and staffing. Principles and practices of supervision, training and performance evaluation. Principles and practices of fiscal control. Principles and practices of project management, analysis, and coordination Principles and practices of program performance measures, system analysis, and statistical measurements. Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis. Statistical methods and analysis and the use of statistics in reports. Federal and State statutes and local ordinances and rules and regulations relevant to assigned studies or projects. Report preparation. Research techniques, including the use of surveys and questionnaires. Computer systems and software applications and other department specific technical solutions. Modern office practices, methods, and computer equipment/applications related to the area of assignment. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers, reports, business process, systems and procedures, and special projects; analyze, interpret, and explain legislative and regulatory information; identify and interpret technical and numerical information; know laws, regulations and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Conduct administrative studies in difficult or complex situations, requiring a high level of skill, judgement and expertise. Understand and interpret complex rules and procedures. Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion. Develop and implement policies, guidelines and procedures. Supervise, train and evaluate staff. Analyze administrative and other management problems. Analyze budgets, grants, reports and various proposals. Perform complex mathematical and statistical calculations accurately. Determine effective method of research; and compile data and present in form most likely to enhance understanding. Prepare effective questionnaires and survey instruments. Design forms and procedures. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Use a computer and standard office equipment. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lori Reed, Administrative Technician, at lreed@placer.ca.gov or (530) 886-4669. Closing Date/Time: Open Until Filled
City of Tacoma, WA
Tacoma, Washington, United States
Position Description The City of Tacoma, Public Works Department, is recruiting a Business Services Analyst, Senior (Special Assistant to the Director) to work in the Director’s Office. This is an appointive, full-time position which will be reporting to both the Public Works Director and Assistant Director. Public Works is seeking an outgoing, highly motivated, creative person who will seize the opportunity to understand the efforts of a mid-sized local government as it works to resolve some of its most pressing matters. The mission of the Public Works Department is to provide essential public services by designing, building, maintaining, and preserving public infrastructure that enhances the quality of life for the people of Tacoma in a fair, responsive, sustainable, and equitable manner. The Special Assistant to the Director aids the department by leading special projects that influence operations, policy development, strategic priorities, and directives that allow the Public Works Department to operate at a high level. Working collaboratively with the divisions within Public Works, this position provides management and analysis support for Citywide initiatives that impact the Public Works Department, and coordinates and develops responses to questions and requests from the City Council, City Manager's Office, and community members of Tacoma. This position offers a unique opportunity to be involved with all aspects of City operations involving the City's infrastructure such as capital improvements, roads, sidewalks, bridges, signals, streetlights, and services related to fleet and real property. Essential Duties: Lead special projects and programs for the department to influence operations, policy development, strategic priorities, key priorities, and objectives. Provide management and analysis support for strategic planning, business process improvement, and organizational development related to accreditation, transportation funding, asset management, performance metrics, data and budget management of the Streets Initiative, and implementation of Citywide initiatives. Assist in developing and formulating strategic priorities, policies, best management practices, and performance standards for the divisions of the Public Works Department. Work as a liaison with the Public Works divisions to manage efforts related to grant and contract coordination, project planning, and collision reviews. Act in a key role in working with diverse groups to successfully complete assigned work, to include the City Council, City Manager, Public Works Director and Assistant Public Works Director, Finance, Budget, and other government agencies, local transit agencies, outside consultants, businesses, and City resident groups. Participate on interdepartmental management teams to collaboratively address and resolve common problems and issues. Coordinate activities, exchange information, and work towards common goals. Prepare reports, memorandums, letters, and correspondence of activities in conjunction with other partners for submittal to the Director. Work with the City’s Media Communications Office, Public Works divisions, and community members to coordinate and execute public relations or community outreach activities. Assist in managing interdepartmental technology governance and planning and coordinating activities to accomplish specific Citywide objectives. Assist in the planning and development of a short- or long-range technology vision and management of implemented vision. Qualifications QUALIFICATIONS: Minimum Education* Bachelor's degree public or business administration or directly related field. Master’s degree preferred. Minimum Experience* Four (4) years' experience in research and analysis of policies, laws, rules, regulations, and/or processes; data management and reporting or business process analyses. *Experience may be substituted for education on a year-for-year basis. LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS There may be instances where individual positions must have additional licenses or certification. It is the employer's responsibility to ensure the appropriate licenses/certifications are obtained for each position. Depending upon assignment, a WA driver's license may be required. Individuals may have to pass a background check depending upon assignment. Knowledge & Skills Analysis Use data and information in a clear and rational process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. Gather, assemble, analyze and evaluate facts to draw logical conclusions and make proper recommendations and prepare clear, concise, and comprehensive written reports which require displaying and presenting statistical, graphical, and other reporting methods to audiences of varying technical sophistication. Research Effectively identify, collect, organize and document data and information in ways that make the information most useful for subsequent assessment, analysis, and investigation using current software and techniques. Compile and maintain reports, records and various other forms of pertinent information in an organized and professional manner. Problem Solving; Technical Knowledge Use intelligence, common sense, hard work and tenacity to solve particularly difficult or complicated challenges. Operate assigned software (i.e., Excel and PowerPoint) in support of business unit goals. Communications Effectiveness Effective communication, both verbally and in writing, including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Makes excellent customer service a high priority, responding to changing customer needs, and helping customers implement complete solutions. Professionalism Conduct all assignments in a professional and timely manner. Work with confidentiality and discretion. Maintain professional skills that apply to all aspects of field of assigned specialty through continued education and/or training. Model effective group behavior such as listening, discussing, negotiating, encouraging and motivating. Remain current by reading and interpreting applicable ordinances, rules, regulations, policies and procedures. Selection Process & Supplemental Information To be considered for this opportunity: Interested individuals must complete the online application and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications, professional license and related experience. Applicants who meet the minimum qualifications and who most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a referral list for review and potential interview selection. Appointment is subject to passing a pre-employment background and references check. Supplemental questions regarding an applicant's experience and training are also included in the application form. These questions will be used to assess candidate minimum qualifications and to provide additional information to the hiring managers regarding candidate experience. The Principles that Guide Us: Tacoma, the City of Destiny , has a workforce of dedicated, talented employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement. The Principles that Guide Us speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Our City: With a population of over 220,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. When you work for the City of Tacoma, you'll have an opportunity to enjoy a healthy work/life balance, the potential for flexible schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 6/22/2023 5:00 PM Pacific
Jun 02, 2023
Full Time
Position Description The City of Tacoma, Public Works Department, is recruiting a Business Services Analyst, Senior (Special Assistant to the Director) to work in the Director’s Office. This is an appointive, full-time position which will be reporting to both the Public Works Director and Assistant Director. Public Works is seeking an outgoing, highly motivated, creative person who will seize the opportunity to understand the efforts of a mid-sized local government as it works to resolve some of its most pressing matters. The mission of the Public Works Department is to provide essential public services by designing, building, maintaining, and preserving public infrastructure that enhances the quality of life for the people of Tacoma in a fair, responsive, sustainable, and equitable manner. The Special Assistant to the Director aids the department by leading special projects that influence operations, policy development, strategic priorities, and directives that allow the Public Works Department to operate at a high level. Working collaboratively with the divisions within Public Works, this position provides management and analysis support for Citywide initiatives that impact the Public Works Department, and coordinates and develops responses to questions and requests from the City Council, City Manager's Office, and community members of Tacoma. This position offers a unique opportunity to be involved with all aspects of City operations involving the City's infrastructure such as capital improvements, roads, sidewalks, bridges, signals, streetlights, and services related to fleet and real property. Essential Duties: Lead special projects and programs for the department to influence operations, policy development, strategic priorities, key priorities, and objectives. Provide management and analysis support for strategic planning, business process improvement, and organizational development related to accreditation, transportation funding, asset management, performance metrics, data and budget management of the Streets Initiative, and implementation of Citywide initiatives. Assist in developing and formulating strategic priorities, policies, best management practices, and performance standards for the divisions of the Public Works Department. Work as a liaison with the Public Works divisions to manage efforts related to grant and contract coordination, project planning, and collision reviews. Act in a key role in working with diverse groups to successfully complete assigned work, to include the City Council, City Manager, Public Works Director and Assistant Public Works Director, Finance, Budget, and other government agencies, local transit agencies, outside consultants, businesses, and City resident groups. Participate on interdepartmental management teams to collaboratively address and resolve common problems and issues. Coordinate activities, exchange information, and work towards common goals. Prepare reports, memorandums, letters, and correspondence of activities in conjunction with other partners for submittal to the Director. Work with the City’s Media Communications Office, Public Works divisions, and community members to coordinate and execute public relations or community outreach activities. Assist in managing interdepartmental technology governance and planning and coordinating activities to accomplish specific Citywide objectives. Assist in the planning and development of a short- or long-range technology vision and management of implemented vision. Qualifications QUALIFICATIONS: Minimum Education* Bachelor's degree public or business administration or directly related field. Master’s degree preferred. Minimum Experience* Four (4) years' experience in research and analysis of policies, laws, rules, regulations, and/or processes; data management and reporting or business process analyses. *Experience may be substituted for education on a year-for-year basis. LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS There may be instances where individual positions must have additional licenses or certification. It is the employer's responsibility to ensure the appropriate licenses/certifications are obtained for each position. Depending upon assignment, a WA driver's license may be required. Individuals may have to pass a background check depending upon assignment. Knowledge & Skills Analysis Use data and information in a clear and rational process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. Gather, assemble, analyze and evaluate facts to draw logical conclusions and make proper recommendations and prepare clear, concise, and comprehensive written reports which require displaying and presenting statistical, graphical, and other reporting methods to audiences of varying technical sophistication. Research Effectively identify, collect, organize and document data and information in ways that make the information most useful for subsequent assessment, analysis, and investigation using current software and techniques. Compile and maintain reports, records and various other forms of pertinent information in an organized and professional manner. Problem Solving; Technical Knowledge Use intelligence, common sense, hard work and tenacity to solve particularly difficult or complicated challenges. Operate assigned software (i.e., Excel and PowerPoint) in support of business unit goals. Communications Effectiveness Effective communication, both verbally and in writing, including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Makes excellent customer service a high priority, responding to changing customer needs, and helping customers implement complete solutions. Professionalism Conduct all assignments in a professional and timely manner. Work with confidentiality and discretion. Maintain professional skills that apply to all aspects of field of assigned specialty through continued education and/or training. Model effective group behavior such as listening, discussing, negotiating, encouraging and motivating. Remain current by reading and interpreting applicable ordinances, rules, regulations, policies and procedures. Selection Process & Supplemental Information To be considered for this opportunity: Interested individuals must complete the online application and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications, professional license and related experience. Applicants who meet the minimum qualifications and who most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a referral list for review and potential interview selection. Appointment is subject to passing a pre-employment background and references check. Supplemental questions regarding an applicant's experience and training are also included in the application form. These questions will be used to assess candidate minimum qualifications and to provide additional information to the hiring managers regarding candidate experience. The Principles that Guide Us: Tacoma, the City of Destiny , has a workforce of dedicated, talented employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement. The Principles that Guide Us speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Our City: With a population of over 220,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. When you work for the City of Tacoma, you'll have an opportunity to enjoy a healthy work/life balance, the potential for flexible schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 6/22/2023 5:00 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. OR Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Licenses or Certifications: None Notes to Applicants Position Overview: As part of the public health workforce grant, this position will conduct analysis of populations with low vaccine rates and most impacted by social determinants of health and racism to inform continued outreach and engagement activities. APH Information This position supports Austin Public Health's Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health's website . Immunization Requirement Due to high-risk areas, Austin Public Health employees must comply with the department's immunization policy. Travel If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Work experience listed must include month, year and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner A skills assessment may be required. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. COVID -19 considerations: This position is not exclusively tele-work based during the COVID -19 pandemic and will require in-person work on a regular basis upon hire. We will provide a full suite of PPE when in-person contact is necessary. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $26.10 - $31.29 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 06/06/2023 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Professional Location RBJ Health Center, 15 Waller St. Preferred Qualifications Preferred Experience: Demonstrated experience with data analytics. Demonstrated experience with equity research and analysis. Demonstrated experience gathering information including data, published studies and journal articles about barriers faced by historically marginalized communities. Demonstrated experience conducting program and project evaluations and drafting reports on findings. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines issues and identifies parameters for gathering information for a specific project. Plans, designs, and tests research instrumentation and evaluate data to assess reliability and validity of data. Conducts research studies using questionnaires, surveys, interviews, observation methods, case readings. Analyzes trends, policies, procedures using statistical data. Designs methodology for tracking data using various software programs. Authors, edits technical reports using details to support research findings. Consults, makes presentations and makes recommendations using statistical data. Coordinates issues with management and other targeted audiences, serves on committees working with specific research projects. Exchanges results of research data with other departments, agencies or specific technical groups. Reviews legislation, regulations, and policies to determine impact of research results. Formulates strategy for managing issues using statistical data. Responsibilities - Supervision and/or Leadership Exercised: May lead other employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of statistical methodology. Knowledge of city practice, policy and procedures. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in the use of computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to assess information and summarize findings. Ability to establish database to maintain or track data. Ability to conduct presentations. Ability to author technical documents. Ability to identify variables and utilizing various resources to gather data. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of the Research Analyst Senior position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Do you meet the minimum qualifications of this position? Yes No * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Briefly describe your experience in conducting analysis on health equity data. (Open Ended Question) * Briefly describe your experience in strategic planning, statistical planning, evaluation, and analysis related to health and human services or community services (Open Ended Question) * Do you have experience developing community partnerships and working with diverse audiences? If yes, how many years and describe your experience. If none, please enter "N/A". (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
May 24, 2023
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. OR Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Licenses or Certifications: None Notes to Applicants Position Overview: As part of the public health workforce grant, this position will conduct analysis of populations with low vaccine rates and most impacted by social determinants of health and racism to inform continued outreach and engagement activities. APH Information This position supports Austin Public Health's Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health's website . Immunization Requirement Due to high-risk areas, Austin Public Health employees must comply with the department's immunization policy. Travel If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Work experience listed must include month, year and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner A skills assessment may be required. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. COVID -19 considerations: This position is not exclusively tele-work based during the COVID -19 pandemic and will require in-person work on a regular basis upon hire. We will provide a full suite of PPE when in-person contact is necessary. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $26.10 - $31.29 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 06/06/2023 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Professional Location RBJ Health Center, 15 Waller St. Preferred Qualifications Preferred Experience: Demonstrated experience with data analytics. Demonstrated experience with equity research and analysis. Demonstrated experience gathering information including data, published studies and journal articles about barriers faced by historically marginalized communities. Demonstrated experience conducting program and project evaluations and drafting reports on findings. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines issues and identifies parameters for gathering information for a specific project. Plans, designs, and tests research instrumentation and evaluate data to assess reliability and validity of data. Conducts research studies using questionnaires, surveys, interviews, observation methods, case readings. Analyzes trends, policies, procedures using statistical data. Designs methodology for tracking data using various software programs. Authors, edits technical reports using details to support research findings. Consults, makes presentations and makes recommendations using statistical data. Coordinates issues with management and other targeted audiences, serves on committees working with specific research projects. Exchanges results of research data with other departments, agencies or specific technical groups. Reviews legislation, regulations, and policies to determine impact of research results. Formulates strategy for managing issues using statistical data. Responsibilities - Supervision and/or Leadership Exercised: May lead other employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of statistical methodology. Knowledge of city practice, policy and procedures. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in the use of computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to assess information and summarize findings. Ability to establish database to maintain or track data. Ability to conduct presentations. Ability to author technical documents. Ability to identify variables and utilizing various resources to gather data. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of the Research Analyst Senior position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Do you meet the minimum qualifications of this position? Yes No * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Briefly describe your experience in conducting analysis on health equity data. (Open Ended Question) * Briefly describe your experience in strategic planning, statistical planning, evaluation, and analysis related to health and human services or community services (Open Ended Question) * Do you have experience developing community partnerships and working with diverse audiences? If yes, how many years and describe your experience. If none, please enter "N/A". (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Support Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $4,678 to $11,547 per month. The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking an IT Support Analyst to serve serves as the primary point of contact for technical services at the Chancellor's Office and the CSU system-wide Common Management Systems (CMS)/Information Systems user community. The support analyst handles service requests, contacts technical support, analyzes the impact, troubleshoots, and communicates with clients in a 24 / 7 service work environment. This position monitors and responds to various database, network, server, communication system alerts, and maintenance window tasks. In addition, this position will provide coverage for on-call support as required. Responsibilities Under the general direction of the Director, IT Support Center Services , the IT Support Analyst will assume responsibility for: The Support Analyst's primary responsibility is to support service requests by analyzing severity, validating, troubleshooting, resolving, or routing, documenting, communicating, and following through to ensure resolution. -Receive incoming requests for service and inquiries via telephone, email, chat, and /or in-person requests. -Establish a ticket in the appropriate ticketing system (e.g., ServiceNow, Remedy, and Altiris). -Analyze severity and establish priority based on predefined severity criteria. -Evaluate user impact, resolve, attempt resolution, and escalate. -Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.). -Troubleshooting first-level desktop service and selecting back-office operations. -Provide Infrastructure support in account services such as but not limited to handling active directory accounts, software licensing, and listserv updates. -Route the call to the appropriate technical resource(s) and/or coordinate communications between resources. -Maintain, monitor, and follow through on turnover activity ensuring currency and accuracy. -Provide feedback and status to end users by drafting and routing communications and announcements (e.g., bulletins, emails, etc.). -Close tickets ensuring that all information-gathering fields are populated, and that resolution has been confirmed with the end user. -Provide coverage for on-call support as required in accordance with ITS Support Center policies. This position is responsible for managing the request for service resolution and ensuring compliance with established criteria. -Ensure that all tickets are documented accurately, within guidelines, and on a timely basis. -Confirm that tickets are in compliance with Service Level Agreements (SLAs) and other established criteria (e.g., the Severity Matrix). -Document root cause analysis and evaluate final disposition. -Escalate and/or notify assignee and management when requests for service are out of compliance. -Coordinate communication among resources in order to achieve resolution. The Support Analyst is responsible for generating reports related to service level quality, problem resolution, and compliance for a variety of audiences. -Create automated reports to track service requests and ticket completion. -Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause. The Support Analyst will provide first-level user support for Access and Desktop services. Level 1 troubleshooting of user issues for first attempt resolution or reassignment to Access Services (Tier2) to resolve. -Assist in computer software system reimage, application reinstall or pushes, and formatting. -Customer service with computer assistance via telephone, remote control, or on-location. -Support wireless device handling and processing. -Provide client support and guidance. The Support Analyst will provide first-level user support for CMS and Infrastructure services. -Assist in user account support services, including: -Active Directory accounts, including SharePoint, Long / short-term, and wireless -CSU system accounts: Teale, CO, and CMS campus-wide accounts -Employee account creation and employee separation processes and overview. -Password reset, first-level trouble shooting, and email access issues. -Email distribution list and "listserv" trouble shooting, and migration. -Server and process validation during maintenance windows. The Support Analyst will provide end user support for a variety of audio-visual and other multimedia technologies. -Assist in equipment and room planning, scheduling, setup, configuring, testing, monitoring, troubleshooting, and operating a variety of media presentation and delivery systems, including projectors, DVDs, CDs, laptops, microphones, speaker systems, Smartboards, web/video conferencing, internet-based communication, and other equipment. -Coordinate and schedule video conferencing and web conferencing and associated account creation paperwork. -Coordinate computer and equipment planning, setup, and installation instructions in order to ensure working compatibility at meeting rooms, hotels, and other offsite locations. -Provide assistance for the Board of Trustees and other meetings at the CO and offsite locations, including lighting, recording, transcription, equipment setup and operation, and other support as required. This position will monitor, escalate, and route Change Requests to the appropriate party for approval to ensure timely and successful completion and will document Change Request activity. The Support Analyst will monitor, evaluate, and initiate action to resolve issues for databases, network communications, and other systems at the Chancellor's Office facilities. The Support Analyst is responsible for providing documentation support and will draft, edit, update, and review policies and procedures, ITS Support Center manuals, ITS communications (bulletins, email, etc.), and contact information. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends, and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. The supervisor will assign a primary shift, but the Support Analyst may be asked, with appropriate notice, to change shifts based on operational needs. In addition, this position will provide coverage for on-call support as required in accordance with ITS Support Center policies. The Support Analyst is also responsible for any other duties as assigned. Qualifications This position requires: -This position requires a Bachelor's degree in computer information systems or a computer-related degree, or an equivalent combination of education and related experience. -Four years of experience in the computer-related area required. -Two years of experience in Technical Customer Service or Help Desk required. -Flexibility and adaptability in regard to working different shifts are required. Communication & People Skills - Solid written communication skills are necessary to provide accurate technical documentation. -Supports an environment that motivates others and builds morale. -Works effectively and cooperatively with other team members to achieve goals and develop/maintain working relationships. -Ability to communicate effectively with various users. -Uses effective communication and listening skills in order to work with others and problem-solve. -Uses courteous phone manners with a focus on providing excellent customer service. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills - Ability to assist in troubleshooting, including quickly identifying problems and acting appropriately. -Develops practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize to meet deadlines. -Ability to work independently with little supervision. Technical Skills -Two years experience using Service Center (i.e., Help Desk) problem tracking software required; ServiceNow preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, and Outlook) required. -Broad range of experience required in PC software, hardware, and networking is required, including an understanding of LAN/WAN technologies. -Unix and Oracle experience desirable. -Macintosh experience is preferred. -Experience supporting PeopleSoft/Oracle applications preferred. -Knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methodologies is required. -Ability to use software-monitoring tools to remotely troubleshoot connectivity and system performance issues is desired (e.g., Bomgar, remote desktop, I3 , etc.). List machines, tools, equipment, and motor vehicles used in the performance of duties. -Regular use of a personal vehicle for inter-site transportation. -Office technology equipment (PC, telephone, etc.). -Audio-visual presentation equipment (projectors), web/multimedia conferencing, and other communication technology. Preferred Qualifications - Experience in multi-site 7/24/365 environment preferred. Application Period Priority consideration will be given to candidates who apply by April 24, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Apr 11, 2023
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Support Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $4,678 to $11,547 per month. The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking an IT Support Analyst to serve serves as the primary point of contact for technical services at the Chancellor's Office and the CSU system-wide Common Management Systems (CMS)/Information Systems user community. The support analyst handles service requests, contacts technical support, analyzes the impact, troubleshoots, and communicates with clients in a 24 / 7 service work environment. This position monitors and responds to various database, network, server, communication system alerts, and maintenance window tasks. In addition, this position will provide coverage for on-call support as required. Responsibilities Under the general direction of the Director, IT Support Center Services , the IT Support Analyst will assume responsibility for: The Support Analyst's primary responsibility is to support service requests by analyzing severity, validating, troubleshooting, resolving, or routing, documenting, communicating, and following through to ensure resolution. -Receive incoming requests for service and inquiries via telephone, email, chat, and /or in-person requests. -Establish a ticket in the appropriate ticketing system (e.g., ServiceNow, Remedy, and Altiris). -Analyze severity and establish priority based on predefined severity criteria. -Evaluate user impact, resolve, attempt resolution, and escalate. -Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.). -Troubleshooting first-level desktop service and selecting back-office operations. -Provide Infrastructure support in account services such as but not limited to handling active directory accounts, software licensing, and listserv updates. -Route the call to the appropriate technical resource(s) and/or coordinate communications between resources. -Maintain, monitor, and follow through on turnover activity ensuring currency and accuracy. -Provide feedback and status to end users by drafting and routing communications and announcements (e.g., bulletins, emails, etc.). -Close tickets ensuring that all information-gathering fields are populated, and that resolution has been confirmed with the end user. -Provide coverage for on-call support as required in accordance with ITS Support Center policies. This position is responsible for managing the request for service resolution and ensuring compliance with established criteria. -Ensure that all tickets are documented accurately, within guidelines, and on a timely basis. -Confirm that tickets are in compliance with Service Level Agreements (SLAs) and other established criteria (e.g., the Severity Matrix). -Document root cause analysis and evaluate final disposition. -Escalate and/or notify assignee and management when requests for service are out of compliance. -Coordinate communication among resources in order to achieve resolution. The Support Analyst is responsible for generating reports related to service level quality, problem resolution, and compliance for a variety of audiences. -Create automated reports to track service requests and ticket completion. -Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause. The Support Analyst will provide first-level user support for Access and Desktop services. Level 1 troubleshooting of user issues for first attempt resolution or reassignment to Access Services (Tier2) to resolve. -Assist in computer software system reimage, application reinstall or pushes, and formatting. -Customer service with computer assistance via telephone, remote control, or on-location. -Support wireless device handling and processing. -Provide client support and guidance. The Support Analyst will provide first-level user support for CMS and Infrastructure services. -Assist in user account support services, including: -Active Directory accounts, including SharePoint, Long / short-term, and wireless -CSU system accounts: Teale, CO, and CMS campus-wide accounts -Employee account creation and employee separation processes and overview. -Password reset, first-level trouble shooting, and email access issues. -Email distribution list and "listserv" trouble shooting, and migration. -Server and process validation during maintenance windows. The Support Analyst will provide end user support for a variety of audio-visual and other multimedia technologies. -Assist in equipment and room planning, scheduling, setup, configuring, testing, monitoring, troubleshooting, and operating a variety of media presentation and delivery systems, including projectors, DVDs, CDs, laptops, microphones, speaker systems, Smartboards, web/video conferencing, internet-based communication, and other equipment. -Coordinate and schedule video conferencing and web conferencing and associated account creation paperwork. -Coordinate computer and equipment planning, setup, and installation instructions in order to ensure working compatibility at meeting rooms, hotels, and other offsite locations. -Provide assistance for the Board of Trustees and other meetings at the CO and offsite locations, including lighting, recording, transcription, equipment setup and operation, and other support as required. This position will monitor, escalate, and route Change Requests to the appropriate party for approval to ensure timely and successful completion and will document Change Request activity. The Support Analyst will monitor, evaluate, and initiate action to resolve issues for databases, network communications, and other systems at the Chancellor's Office facilities. The Support Analyst is responsible for providing documentation support and will draft, edit, update, and review policies and procedures, ITS Support Center manuals, ITS communications (bulletins, email, etc.), and contact information. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends, and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. The supervisor will assign a primary shift, but the Support Analyst may be asked, with appropriate notice, to change shifts based on operational needs. In addition, this position will provide coverage for on-call support as required in accordance with ITS Support Center policies. The Support Analyst is also responsible for any other duties as assigned. Qualifications This position requires: -This position requires a Bachelor's degree in computer information systems or a computer-related degree, or an equivalent combination of education and related experience. -Four years of experience in the computer-related area required. -Two years of experience in Technical Customer Service or Help Desk required. -Flexibility and adaptability in regard to working different shifts are required. Communication & People Skills - Solid written communication skills are necessary to provide accurate technical documentation. -Supports an environment that motivates others and builds morale. -Works effectively and cooperatively with other team members to achieve goals and develop/maintain working relationships. -Ability to communicate effectively with various users. -Uses effective communication and listening skills in order to work with others and problem-solve. -Uses courteous phone manners with a focus on providing excellent customer service. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills - Ability to assist in troubleshooting, including quickly identifying problems and acting appropriately. -Develops practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize to meet deadlines. -Ability to work independently with little supervision. Technical Skills -Two years experience using Service Center (i.e., Help Desk) problem tracking software required; ServiceNow preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, and Outlook) required. -Broad range of experience required in PC software, hardware, and networking is required, including an understanding of LAN/WAN technologies. -Unix and Oracle experience desirable. -Macintosh experience is preferred. -Experience supporting PeopleSoft/Oracle applications preferred. -Knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methodologies is required. -Ability to use software-monitoring tools to remotely troubleshoot connectivity and system performance issues is desired (e.g., Bomgar, remote desktop, I3 , etc.). List machines, tools, equipment, and motor vehicles used in the performance of duties. -Regular use of a personal vehicle for inter-site transportation. -Office technology equipment (PC, telephone, etc.). -Audio-visual presentation equipment (projectors), web/multimedia conferencing, and other communication technology. Preferred Qualifications - Experience in multi-site 7/24/365 environment preferred. Application Period Priority consideration will be given to candidates who apply by April 24, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general direction, performs professional duties related to development, maintenance and support of citywide software systems. The primary responsibilities are business analysis, planning, acquisition deployment, development of technology solutions, and ongoing support of City business systems and multiple enterprise applications. The ideal candidate must possess five (5) years of experience as a programmer analyst with an emphasis on business analysis, software development, maintenance and support. A Bachelor's degree from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or related field. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Tuesday, March 14, 2023. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Formulates and defines systems scope and objectives on medium to large size Enterprise Wide projects. Prepares estimates of schedule, cost, and resource requirements for development and/or maintenance related projects. Supports existing enterprise applications, plans and performs ERP system upgrades, applying regulatory year end updates and critical environment and application hot fixes, supports process automation tasks and security access. Performs design, development, testing, deployment, user training and support. Responsible for program design, coding, testing, debugging, documentation, and maintenance, using development tools according to IT Application Development standards. Defines business requirements, translates business requirements into detailed functional and technical specifications using design principles and flowcharting techniques and prototype development tools. Work with business users to understand and define requirements, create business documents, and help build business processes, procedures and business rules catalogs. Develop AS IS and TO BE business processes, plan and conduct user acceptance training, Conducts gap analysis, understand business strategic goals, determines opportunities to improve and automate processes and functions. Designs and develops graphical user interfaces, business rules, reporting, program processing, and data base interfaces. Assigns, supervises, coordinates and reviews the work of principal subordinates and resolves problems arising from work in progress. May perform quality assurance review responsibilities. Performs other related functions as assigned. CHARACTERISTICS OF SUCCESSFUL PERFORMERS The successful performer combines technical knowledge in systems and programming with excellent analytical and communication skills to assist customers with information needs, is flexible when working with others and can adapt as a leader or as part of a team. Methodical problem solver with excellent decision making skills. Tactful and diplomatic, uses discretion when dealing with sensitive or confidential data. Minimum Qualifications Five years of hands on experience as a fully qualified programmer analyst with an emphasis on business analysis, software development, maintenance and support. Graduation from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or any equivalent combination of experience and training that provides the knowledge, skills and abilities listed below. DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, methods and techniques used in analysis, design, development, testing and implementing software solutions, information system development lifecycle and design principles, principles of relational database design, database architecture and administration, knowledge of various programming languages appropriate to specific business applications or specialized assignments; business processes; operating systems, database design. Experience with enterprise content management systems, business process automation, workflow, records management, document imaging and webform software. Ability to: perform complex analytical tasks, work efficiently on poorly documented systems; analyze and troubleshoot and remediate application systems errors, identify, recommend and implement improvements to applications systems, effectively communicate technical information to users, work well both independently and as part of a team; perform tasks related to all phases of applications systems analysis and programming; exercise good judgment in decision making; operate with discretion while performing duties which involve highly sensitive data and access to confidential decision processes; understand business system requirements, determine user needs and prepare application requirements, test procedures and user manuals; establish and maintain effective working relationships with customers, co-workers, vendors, and management at all organizational levels; communicate clearly and effectively both orally and in writing; lift and carry objects weighing up to 40 pounds; recognize and respond to alarm sounds and equipment-generated signals. SPECIAL REQUIREMENTS Possession and retention of a valid California Class C driver's license. Willingness and ability to work irregular hours including evenings, weekends, and holidays as needed. PHYSICAL REQUIREMENT: ability to lift and carry objects weighing up to 40 pounds; Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application . To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for Tuesday, March 28, 2023) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Feb 17, 2023
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general direction, performs professional duties related to development, maintenance and support of citywide software systems. The primary responsibilities are business analysis, planning, acquisition deployment, development of technology solutions, and ongoing support of City business systems and multiple enterprise applications. The ideal candidate must possess five (5) years of experience as a programmer analyst with an emphasis on business analysis, software development, maintenance and support. A Bachelor's degree from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or related field. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Tuesday, March 14, 2023. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Formulates and defines systems scope and objectives on medium to large size Enterprise Wide projects. Prepares estimates of schedule, cost, and resource requirements for development and/or maintenance related projects. Supports existing enterprise applications, plans and performs ERP system upgrades, applying regulatory year end updates and critical environment and application hot fixes, supports process automation tasks and security access. Performs design, development, testing, deployment, user training and support. Responsible for program design, coding, testing, debugging, documentation, and maintenance, using development tools according to IT Application Development standards. Defines business requirements, translates business requirements into detailed functional and technical specifications using design principles and flowcharting techniques and prototype development tools. Work with business users to understand and define requirements, create business documents, and help build business processes, procedures and business rules catalogs. Develop AS IS and TO BE business processes, plan and conduct user acceptance training, Conducts gap analysis, understand business strategic goals, determines opportunities to improve and automate processes and functions. Designs and develops graphical user interfaces, business rules, reporting, program processing, and data base interfaces. Assigns, supervises, coordinates and reviews the work of principal subordinates and resolves problems arising from work in progress. May perform quality assurance review responsibilities. Performs other related functions as assigned. CHARACTERISTICS OF SUCCESSFUL PERFORMERS The successful performer combines technical knowledge in systems and programming with excellent analytical and communication skills to assist customers with information needs, is flexible when working with others and can adapt as a leader or as part of a team. Methodical problem solver with excellent decision making skills. Tactful and diplomatic, uses discretion when dealing with sensitive or confidential data. Minimum Qualifications Five years of hands on experience as a fully qualified programmer analyst with an emphasis on business analysis, software development, maintenance and support. Graduation from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or any equivalent combination of experience and training that provides the knowledge, skills and abilities listed below. DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, methods and techniques used in analysis, design, development, testing and implementing software solutions, information system development lifecycle and design principles, principles of relational database design, database architecture and administration, knowledge of various programming languages appropriate to specific business applications or specialized assignments; business processes; operating systems, database design. Experience with enterprise content management systems, business process automation, workflow, records management, document imaging and webform software. Ability to: perform complex analytical tasks, work efficiently on poorly documented systems; analyze and troubleshoot and remediate application systems errors, identify, recommend and implement improvements to applications systems, effectively communicate technical information to users, work well both independently and as part of a team; perform tasks related to all phases of applications systems analysis and programming; exercise good judgment in decision making; operate with discretion while performing duties which involve highly sensitive data and access to confidential decision processes; understand business system requirements, determine user needs and prepare application requirements, test procedures and user manuals; establish and maintain effective working relationships with customers, co-workers, vendors, and management at all organizational levels; communicate clearly and effectively both orally and in writing; lift and carry objects weighing up to 40 pounds; recognize and respond to alarm sounds and equipment-generated signals. SPECIAL REQUIREMENTS Possession and retention of a valid California Class C driver's license. Willingness and ability to work irregular hours including evenings, weekends, and holidays as needed. PHYSICAL REQUIREMENT: ability to lift and carry objects weighing up to 40 pounds; Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application . To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for Tuesday, March 28, 2023) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Are you passionate about creating engaging online content? Do you have a knack for social media and want to make a positive impact in the community? If so, the Tacoma Police Department (TPD) has an exciting opportunity for you! We are looking for an insightful, innovative, and self-motivated individual to join our team as a Communications & Marketing Analyst. In this role, you will work closely with a collaborative and creative team to develop informative content for our websites and social media platforms. Your contributions will not only help educate the public about law enforcement, crime prevention, and public safety, but also support our recruitment, outreach, and engagement efforts. Reporting directly to the Chief of Police or his designee, you will play a crucial role in shaping our community engagement strategy. By anticipating public perception and proactively recommending plans and actions, you will ensure that our stakeholders and citizens understand our mission and intent. Managing our social media presence will be a key part of your responsibilities, as you develop and implement strategies to enhance online engagement and promote our department's values and initiatives. As a Communications & Marketing Analyst, you will also assist in identifying content needs and implementing strategies to enhance our websites and social media platforms. Occasionally, you may need to work nights or weekends to meet project deadlines. To excel in this role, attention to detail is essential. You should possess strong organizational and interpersonal communication skills, allowing you to manage multiple projects simultaneously. Your ability to maintain confidentiality and exercise sound judgment within established procedures will be crucial. Additionally, you should have excellent writing, editing, and proofreading abilities, along with proficient reading comprehension, critical thinking, and decision-making skills. If you are ready to be part of a dynamic team, where your creativity and expertise will make a real difference, we invite you to apply for the Communications & Marketing Analyst position at the Tacoma Police Department. Join us in fostering a safer and more connected community! This position will be located at Tacoma Police facilities and work directly with TPD personnel; therefore, the ideal candidate must possess an exemplary personal history and be able to pass a thorough background investigation and polygraph examination. Failure to be truthful throughout the recruitment process will result in immediate removal from the process. The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment Medical coverage for eligible employees, spouses and dependents, including children up to age 26 Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26 Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code Personal time off Paid holidays Flexible schedules A great pension plan City of Tacoma Recruitment: One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM QUALIFICATIONS: Bachelor’s degree in Public Relations, Communications, Marketing, English or directly related field. OR A minimum 4 years of experience in communications or public relations in a public safety setting OR A combination of education and experience that equates to 4 years in either of the two categories listed above NOTE: Related work experience may be substituted for education on a year for year basis. DESIRABLE QUALIFICATIONS: In addition to the above qualifications, a minimum 2-5 years of experience highly desired in the following areas: Strong creative writing and editing skills Excellent verbal, interpersonal skills and organizational skills Experience developing strategic and engaging content for websites Ability to adapt writing style and tone to reach target audiences Experience developing advertising and marketing programs and strategies Experience managing social media platforms, content calendars, building engaged communities, and expanding brand awareness Experience developing innovative community engagement programs and events. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Valid Washington State Driver's License at time of appointment with maintenance thereafter or evidence of equivalent mobility. Selection Process & Supplemental Information Interested individuals should apply online; attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without attaching the required resume and cover letter will not progress in the selection process. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a thorough background investigation and polygraph examination. NOTE: This is not a remote work position. Work schedules and locations will be determined and communicated prior to any appointment. Communication from the City of Tacoma This recruitment is being managed by Human Resources Analyst, Yaisa Criss-Greenwood. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 5:00pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 6/9/2023 5:00 PM Pacific
May 23, 2023
Full Time
Position Description Are you passionate about creating engaging online content? Do you have a knack for social media and want to make a positive impact in the community? If so, the Tacoma Police Department (TPD) has an exciting opportunity for you! We are looking for an insightful, innovative, and self-motivated individual to join our team as a Communications & Marketing Analyst. In this role, you will work closely with a collaborative and creative team to develop informative content for our websites and social media platforms. Your contributions will not only help educate the public about law enforcement, crime prevention, and public safety, but also support our recruitment, outreach, and engagement efforts. Reporting directly to the Chief of Police or his designee, you will play a crucial role in shaping our community engagement strategy. By anticipating public perception and proactively recommending plans and actions, you will ensure that our stakeholders and citizens understand our mission and intent. Managing our social media presence will be a key part of your responsibilities, as you develop and implement strategies to enhance online engagement and promote our department's values and initiatives. As a Communications & Marketing Analyst, you will also assist in identifying content needs and implementing strategies to enhance our websites and social media platforms. Occasionally, you may need to work nights or weekends to meet project deadlines. To excel in this role, attention to detail is essential. You should possess strong organizational and interpersonal communication skills, allowing you to manage multiple projects simultaneously. Your ability to maintain confidentiality and exercise sound judgment within established procedures will be crucial. Additionally, you should have excellent writing, editing, and proofreading abilities, along with proficient reading comprehension, critical thinking, and decision-making skills. If you are ready to be part of a dynamic team, where your creativity and expertise will make a real difference, we invite you to apply for the Communications & Marketing Analyst position at the Tacoma Police Department. Join us in fostering a safer and more connected community! This position will be located at Tacoma Police facilities and work directly with TPD personnel; therefore, the ideal candidate must possess an exemplary personal history and be able to pass a thorough background investigation and polygraph examination. Failure to be truthful throughout the recruitment process will result in immediate removal from the process. The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment Medical coverage for eligible employees, spouses and dependents, including children up to age 26 Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26 Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code Personal time off Paid holidays Flexible schedules A great pension plan City of Tacoma Recruitment: One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM QUALIFICATIONS: Bachelor’s degree in Public Relations, Communications, Marketing, English or directly related field. OR A minimum 4 years of experience in communications or public relations in a public safety setting OR A combination of education and experience that equates to 4 years in either of the two categories listed above NOTE: Related work experience may be substituted for education on a year for year basis. DESIRABLE QUALIFICATIONS: In addition to the above qualifications, a minimum 2-5 years of experience highly desired in the following areas: Strong creative writing and editing skills Excellent verbal, interpersonal skills and organizational skills Experience developing strategic and engaging content for websites Ability to adapt writing style and tone to reach target audiences Experience developing advertising and marketing programs and strategies Experience managing social media platforms, content calendars, building engaged communities, and expanding brand awareness Experience developing innovative community engagement programs and events. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Valid Washington State Driver's License at time of appointment with maintenance thereafter or evidence of equivalent mobility. Selection Process & Supplemental Information Interested individuals should apply online; attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without attaching the required resume and cover letter will not progress in the selection process. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a thorough background investigation and polygraph examination. NOTE: This is not a remote work position. Work schedules and locations will be determined and communicated prior to any appointment. Communication from the City of Tacoma This recruitment is being managed by Human Resources Analyst, Yaisa Criss-Greenwood. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 5:00pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 6/9/2023 5:00 PM Pacific
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants At the Public Works Department, our mission is to build and maintain a better community by delivering services to every corner of Austin. We want to set the standard for connecting people with safe and reliable infrastructure. The Public Works Department values accountability, excellence, innovation, integrity, respect, safety, and unity. These values are supported by how we work; exploring ideas, embracing kindness, and encouraging trust. The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. This includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE to review. Position Description: The Public Works Department is looking for an experienced, motivated person to join the Systems and Information Management ( SIM ) division. This position will work within the Systems Development group in SIM to support SIM's mission of providing agile and responsive enterprise technology solutions and services that enhance and align with PWD business processes. This position will plan, scope, design, develop, and maintain technology solutions using the Microsoft Office 365 platform and other current technology platforms utilized by SIM . Microsoft SharePoint, Power Apps, and Power Automate will be the primary development environments and tools for this position. This position will also utilize scripting experience when working with applications developed in ColdFusion and FileMaker. Additionally, this position will be customer-facing in planning, scope, and design meeting and will provide stakeholder updates and participate in project planning. This position will fulfill Systems Development objectives by leading and/or participating in project design and scope sessions, identifying and recommending development solutions, designing workflows, and developing applications. This position will also be responsible for integrating current solutions on other platforms with Microsoft solutions when necessary as well as integrating Microsoft solutions with database instances when necessary. Other duties may include providing updates and demonstrations to SIM leadership and project stakeholders, testing and troubleshooting applications, collaborating with the City's Communications and Technology Management department for enterprise solutions, and writing technical documentation for applications and workflows. Candidates should be experienced developing workflows and applications with the Microsoft Office 365 suite of products, working with one or more scripting languages (JavaScript, VBScript, PHP , etc), and should be able to manage multiple projects simultaneously. Additionally, candidates should have strong organizational skills, be self-motivated, be able to approach a challenge with an open mind, identify possible solutions, provide a professional recommendation, and execute tasks. Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. Please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience. Additional Information: This position allows for a hybrid work location, with a minimum of 2 days per pay period in office required by the Public Works Department. Additional in-office work days may be required by this position's supervisor. This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Public Works Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Public Works Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $34.86 - $44.45 Hours Monday through Friday, 8:00am - 5:00pm Hours may vary depending on work demands and business needs. Job Close Date 06/08/2023 Type of Posting External Department Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Telework/6800 Burleson Road, Austin, TX 78744 Preferred Qualifications Experience developing, maintaining, and troubleshooting Microsoft Office365 workflows and applications Experience with one or more scripting languages, such as Python, JavaScript, ColdFusion, PHP , VBScript, etc Experience developing in a government Microsoft Office 365 instance Experience with advanced customization of SharePoint sites, lists, libraries, and columns Experience developing, maintaining, or troubleshooting FileMaker applications Experience moving past obstacles and challenges in development of technology solutions, highly motivated to find and implement solutions Ability to manage time, project tasks, and action steps with multiple projects Excellent communication skills with providing progress updates, recommending solutions to stakeholders, and informing stakeholders of roadblocks or obstacles Experience leading customer planning, scoping, and design meetings for development projects Experience balancing strong leadership qualities with collaborative qualities Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors Develop statement of work for use in requests for proposals Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures Knowledge of legacy and web-based systems interfaces Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts Knowledge of cost-benefit analysis and total cost of ownership modeling Skill in performing requirements development, process modeling, reporting and project management tools Skill in developing process models and data flow diagrams using industry-standard modeling techniques Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * What is your experience with developing Microsoft Office 365 applications? Please include what applications or workflows you developed, what tools you used, and how long you have been developing with Microsoft Office365 products. Please share specific examples where you have had to troubleshoot Microsoft Office365 workflows or applications. (Open Ended Question) * What is your experience with scripting languages? Please include all scripting languages you are comfortable with, such as Python, JavaScript, ColdFusion, PHP, VBScript,, how long you have been working with each, and if you are comfortable troubleshooting it, writing in it, analyzing it, etc. (Open Ended Question) * Have you developed in a government build of Microsoft Office365 products before? If so, please indicate at what level you were working within it and for how long. (Open Ended Question) * Please describe any advanced customizations you have configured on SharePoint sites, lists, libraries, and columns. (Open Ended Question) * What is your familiarity level with FileMaker applications? Please describe any experience you have with developing or supporting FileMaker solutions. (Open Ended Question) * Please describe your experience handling challenges and obstacles in your development projects? Please include the technology platform that had a challenge or obstacle, the obstacle itself, and how you resolved the challenge. (Open Ended Question) * Please describe how you manage your time, projects, tasks, and action steps when working with multiple projects simultaneously? (Open Ended Question) * Please describe your communication style when providing development updates or delays to stakeholders. (Open Ended Question) * Please describe experience you have had leading customer planning, scoping, or design meetings. Include details of the project and your role in these meetings. (Open Ended Question) * What has been your experience with the best ways to model a balanced approach between strong leadership qualities and a collaborative approach to working with a team and/or customers? Please use specific examples where possible. (Open Ended Question) Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
May 25, 2023
Full Time
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants At the Public Works Department, our mission is to build and maintain a better community by delivering services to every corner of Austin. We want to set the standard for connecting people with safe and reliable infrastructure. The Public Works Department values accountability, excellence, innovation, integrity, respect, safety, and unity. These values are supported by how we work; exploring ideas, embracing kindness, and encouraging trust. The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. This includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE to review. Position Description: The Public Works Department is looking for an experienced, motivated person to join the Systems and Information Management ( SIM ) division. This position will work within the Systems Development group in SIM to support SIM's mission of providing agile and responsive enterprise technology solutions and services that enhance and align with PWD business processes. This position will plan, scope, design, develop, and maintain technology solutions using the Microsoft Office 365 platform and other current technology platforms utilized by SIM . Microsoft SharePoint, Power Apps, and Power Automate will be the primary development environments and tools for this position. This position will also utilize scripting experience when working with applications developed in ColdFusion and FileMaker. Additionally, this position will be customer-facing in planning, scope, and design meeting and will provide stakeholder updates and participate in project planning. This position will fulfill Systems Development objectives by leading and/or participating in project design and scope sessions, identifying and recommending development solutions, designing workflows, and developing applications. This position will also be responsible for integrating current solutions on other platforms with Microsoft solutions when necessary as well as integrating Microsoft solutions with database instances when necessary. Other duties may include providing updates and demonstrations to SIM leadership and project stakeholders, testing and troubleshooting applications, collaborating with the City's Communications and Technology Management department for enterprise solutions, and writing technical documentation for applications and workflows. Candidates should be experienced developing workflows and applications with the Microsoft Office 365 suite of products, working with one or more scripting languages (JavaScript, VBScript, PHP , etc), and should be able to manage multiple projects simultaneously. Additionally, candidates should have strong organizational skills, be self-motivated, be able to approach a challenge with an open mind, identify possible solutions, provide a professional recommendation, and execute tasks. Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. Please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience. Additional Information: This position allows for a hybrid work location, with a minimum of 2 days per pay period in office required by the Public Works Department. Additional in-office work days may be required by this position's supervisor. This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Public Works Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Public Works Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $34.86 - $44.45 Hours Monday through Friday, 8:00am - 5:00pm Hours may vary depending on work demands and business needs. Job Close Date 06/08/2023 Type of Posting External Department Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Telework/6800 Burleson Road, Austin, TX 78744 Preferred Qualifications Experience developing, maintaining, and troubleshooting Microsoft Office365 workflows and applications Experience with one or more scripting languages, such as Python, JavaScript, ColdFusion, PHP , VBScript, etc Experience developing in a government Microsoft Office 365 instance Experience with advanced customization of SharePoint sites, lists, libraries, and columns Experience developing, maintaining, or troubleshooting FileMaker applications Experience moving past obstacles and challenges in development of technology solutions, highly motivated to find and implement solutions Ability to manage time, project tasks, and action steps with multiple projects Excellent communication skills with providing progress updates, recommending solutions to stakeholders, and informing stakeholders of roadblocks or obstacles Experience leading customer planning, scoping, and design meetings for development projects Experience balancing strong leadership qualities with collaborative qualities Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors Develop statement of work for use in requests for proposals Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures Knowledge of legacy and web-based systems interfaces Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts Knowledge of cost-benefit analysis and total cost of ownership modeling Skill in performing requirements development, process modeling, reporting and project management tools Skill in developing process models and data flow diagrams using industry-standard modeling techniques Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * What is your experience with developing Microsoft Office 365 applications? Please include what applications or workflows you developed, what tools you used, and how long you have been developing with Microsoft Office365 products. Please share specific examples where you have had to troubleshoot Microsoft Office365 workflows or applications. (Open Ended Question) * What is your experience with scripting languages? Please include all scripting languages you are comfortable with, such as Python, JavaScript, ColdFusion, PHP, VBScript,, how long you have been working with each, and if you are comfortable troubleshooting it, writing in it, analyzing it, etc. (Open Ended Question) * Have you developed in a government build of Microsoft Office365 products before? If so, please indicate at what level you were working within it and for how long. (Open Ended Question) * Please describe any advanced customizations you have configured on SharePoint sites, lists, libraries, and columns. (Open Ended Question) * What is your familiarity level with FileMaker applications? Please describe any experience you have with developing or supporting FileMaker solutions. (Open Ended Question) * Please describe your experience handling challenges and obstacles in your development projects? Please include the technology platform that had a challenge or obstacle, the obstacle itself, and how you resolved the challenge. (Open Ended Question) * Please describe how you manage your time, projects, tasks, and action steps when working with multiple projects simultaneously? (Open Ended Question) * Please describe your communication style when providing development updates or delays to stakeholders. (Open Ended Question) * Please describe experience you have had leading customer planning, scoping, or design meetings. Include details of the project and your role in these meetings. (Open Ended Question) * What has been your experience with the best ways to model a balanced approach between strong leadership qualities and a collaborative approach to working with a team and/or customers? Please use specific examples where possible. (Open Ended Question) Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Job Description and Duties Under the general supervision of the Data, Information, and Analytics Services (DIAS) Manager (Information Technology Manager I), the Senior Data Analyst is responsible for organizing, proposing, producing, testing, and adapting data and information assets that result from detailed technical analysis of business needs and business data. Responsibilities include analysis of Lottery gaming and Lottery business data and information; developing data specifications and information standards; creating analytical data models and conceptual database designs; and collaborating with users and developers on methods in which data is collected, stored, arranged, integrated, and utilized in data systems and organizations. The duties for this position are focused on the Software Engineering and IT Project Management domains. Work may be assigned in other domains as needed. The incumbent has practical knowledge of business intelligence applications and services within on-premise and cloud environments, and serves as the business data expert in understanding and bridging gaps between business applications and underlying data including database schemas, data flows, ETL, data models, SQL and techniques of drilling down into various data sources to identify issues, potential value, and to perform data validation. Duties include but are not limited to the following: - Defining and maintaining documentation for standards, processes, and procedures for business intelligence and analytics applications and systems. - Requirements management including gathering, documenting, analyzing, and elaborating to formulate and oversee the development of business requirements documents, use cases, statements of work, and specifications. - Coordination with users, administrators, and developers to deliver complex analytics and present requirements, status, and issues clearly in meetings, presentations, and in writing. This position requires a current IT Specialist II exam. If you need to take the exam or if your score has expired, click here for IT Specialist II to gain list eligibility. When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery? People are drawn to the Lottery because we: • Are an energetic, creative, and talented team • Value diversity and inclusion in the workplace • Empower team members to bring their knowledge, expertise, and innovation • Recognize individual and team contributions • Support the importance of work-life balance • Invest in the professional development of our team members • Are dedicated to preserving our environment by lowering our carbon footprint May consider a Training & Development assignment. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements." It is highly recommended that you apply online using your CalCareers account. It is not necessary to return the contact letter if you applied electronically. Please ensure to monitor your email and/or CalCareers account for communication associated with your application submission. This is a re-advertisement, if you have already applied no need to re-apply. You will find additional information about the job in the Duty Statement . Working Conditions The incumbent will work in a fast paced environment, with competing priorities, and critical deliverables. This position has work hours from 8:00 a.m. to 5:00 p.m. after hours work, and/or statewide overnight travel may be required. May require occasional work on weekends and holidays. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-373689 Position #(s): 358-516-1414-005 Working Title: Senior Data Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST II $7,893.00 - $10,576.00 A # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Department Information The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state organizations that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding for California’s public schools and colleges. We are passionate about creating a better tomorrow - one child at a time. The mix of talented people within our workplace reflects the rich diversity inherent within the State of California. We celebrate the contributions of each individual and strive to create a work environment that is inclusive, collaborative, and welcoming. We believe in California For All. In fiscal year 2021-22, the California Lottery generated sales of more than $8.8 billion with over $2 billion earned for California public schools. Lottery products are sold at more than 23,000 retail locations throughout the state, from independent neighborhood shops to convenience stores, liquor stores to supermarkets, and more. Retail product offerings include an average of 52 fun and entertaining Scratchers games and several draw games, including jackpot games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot. The Lottery is less than 30 minutes from all that Downtown Sacramento has to offer. Amenities include an onsite restaurant, close to the light rail station, electric car charging stations, and free parking!! Apply today to join a dynamic organization that is not only passionate about its mission, but also its people!! Department Website: http://www.calottery.com Special Requirements The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense. The position(s) require(s) a Background Investigation be cleared prior to being hired. If you are basing your eligibility on education, (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), provide your transcripts and/or diploma. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts will be required upon appointment. Please redact birthdates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/5/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA State Lottery Attn: Human Resources JC#373689 700 N. 10th Street MS#6-5 Sacramento , CA 95811 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA State Lottery Human Resources JC#373689 700 N. 10th Street MS#6-5 Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - See below for details. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent written and verbal communication skills, experience facilitating meetings, briefings and presentations to all levels of the organization as well as strong interpersonal and customer service skills with the ability to adjust to changing priorities and quickly respond to urgent matters. Expert knowledge of Data Analyst methodologies, principles, and practices, including planning, requirements analysis, statements of work, and risk management. Demonstrated experience performing critical analysis of complex business problems, data extraction, troubleshooting data anomalies, and presenting findings to key stakeholders and technical staff. Demonstrated experience with Business Intelligence & Data Analytics tools, SQL, Azure, Synapse, Python, Power BI, Visual Studio, Vizio, DAX, MDX, SharePoint, SQL Server Management Studio, ServiceNow. Demonstrated experience in the development and implementation of written project documentation, policies, processes, standards, and processes. Demonstrated experience as a lead data analyst on a Business Intelligence or Cloud-based application development team that utilized Microsoft or similar application development products Ability to present, convey and explain complex problems and solutions to a technical and non-technical audience. Experience with establishing and maintaining collaborative relationships. Ability to multi-task, prioritize and work independently or as a member of a team with minimum supervision. Ability to work independently as a high-level technical specialist and conduct business activities in a professional manner Benefits Benefit information can be found on the CalHR website and the CalPERS website. Please click on the link below to learn about the California State Civil Service Employee Benefits. Benefits Summary Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: http://www.calottery.com Human Resources Contact: Human Resources JC#373689 (916) 822-8158 careers@calottery.com Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Employment Opportunity Office (916) 822-8458 eeooffice@calottery.com California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Position Location Headquarters 700 North 10th Street Sacramento, CA 95811 Statement of Qualifications Applications must include a Statement of Qualifications (SOQ) which describes how your work experience and education qualify you for this position. Resumes and cover letters do not take the place of the SOQ. A Statement of Qualifications is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the minimum qualifications for this position. Your response must be no longer than two pages, single-spaced, not less than 12-point Arial font, including your first and last name at the top of each page, and must include a response to the question below. * Using the duty statement and desirable qualifications as a guide, please describe your experience which best qualifies you for this position. Be specific about your experience leading business intelligence (BI) teams, and implementing successful BI solutions. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/5/2023
May 23, 2023
Full Time
Job Description and Duties Under the general supervision of the Data, Information, and Analytics Services (DIAS) Manager (Information Technology Manager I), the Senior Data Analyst is responsible for organizing, proposing, producing, testing, and adapting data and information assets that result from detailed technical analysis of business needs and business data. Responsibilities include analysis of Lottery gaming and Lottery business data and information; developing data specifications and information standards; creating analytical data models and conceptual database designs; and collaborating with users and developers on methods in which data is collected, stored, arranged, integrated, and utilized in data systems and organizations. The duties for this position are focused on the Software Engineering and IT Project Management domains. Work may be assigned in other domains as needed. The incumbent has practical knowledge of business intelligence applications and services within on-premise and cloud environments, and serves as the business data expert in understanding and bridging gaps between business applications and underlying data including database schemas, data flows, ETL, data models, SQL and techniques of drilling down into various data sources to identify issues, potential value, and to perform data validation. Duties include but are not limited to the following: - Defining and maintaining documentation for standards, processes, and procedures for business intelligence and analytics applications and systems. - Requirements management including gathering, documenting, analyzing, and elaborating to formulate and oversee the development of business requirements documents, use cases, statements of work, and specifications. - Coordination with users, administrators, and developers to deliver complex analytics and present requirements, status, and issues clearly in meetings, presentations, and in writing. This position requires a current IT Specialist II exam. If you need to take the exam or if your score has expired, click here for IT Specialist II to gain list eligibility. When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery? People are drawn to the Lottery because we: • Are an energetic, creative, and talented team • Value diversity and inclusion in the workplace • Empower team members to bring their knowledge, expertise, and innovation • Recognize individual and team contributions • Support the importance of work-life balance • Invest in the professional development of our team members • Are dedicated to preserving our environment by lowering our carbon footprint May consider a Training & Development assignment. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements." It is highly recommended that you apply online using your CalCareers account. It is not necessary to return the contact letter if you applied electronically. Please ensure to monitor your email and/or CalCareers account for communication associated with your application submission. This is a re-advertisement, if you have already applied no need to re-apply. You will find additional information about the job in the Duty Statement . Working Conditions The incumbent will work in a fast paced environment, with competing priorities, and critical deliverables. This position has work hours from 8:00 a.m. to 5:00 p.m. after hours work, and/or statewide overnight travel may be required. May require occasional work on weekends and holidays. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-373689 Position #(s): 358-516-1414-005 Working Title: Senior Data Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST II $7,893.00 - $10,576.00 A # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Department Information The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state organizations that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding for California’s public schools and colleges. We are passionate about creating a better tomorrow - one child at a time. The mix of talented people within our workplace reflects the rich diversity inherent within the State of California. We celebrate the contributions of each individual and strive to create a work environment that is inclusive, collaborative, and welcoming. We believe in California For All. In fiscal year 2021-22, the California Lottery generated sales of more than $8.8 billion with over $2 billion earned for California public schools. Lottery products are sold at more than 23,000 retail locations throughout the state, from independent neighborhood shops to convenience stores, liquor stores to supermarkets, and more. Retail product offerings include an average of 52 fun and entertaining Scratchers games and several draw games, including jackpot games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot. The Lottery is less than 30 minutes from all that Downtown Sacramento has to offer. Amenities include an onsite restaurant, close to the light rail station, electric car charging stations, and free parking!! Apply today to join a dynamic organization that is not only passionate about its mission, but also its people!! Department Website: http://www.calottery.com Special Requirements The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense. The position(s) require(s) a Background Investigation be cleared prior to being hired. If you are basing your eligibility on education, (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), provide your transcripts and/or diploma. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts will be required upon appointment. Please redact birthdates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/5/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA State Lottery Attn: Human Resources JC#373689 700 N. 10th Street MS#6-5 Sacramento , CA 95811 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA State Lottery Human Resources JC#373689 700 N. 10th Street MS#6-5 Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - See below for details. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent written and verbal communication skills, experience facilitating meetings, briefings and presentations to all levels of the organization as well as strong interpersonal and customer service skills with the ability to adjust to changing priorities and quickly respond to urgent matters. Expert knowledge of Data Analyst methodologies, principles, and practices, including planning, requirements analysis, statements of work, and risk management. Demonstrated experience performing critical analysis of complex business problems, data extraction, troubleshooting data anomalies, and presenting findings to key stakeholders and technical staff. Demonstrated experience with Business Intelligence & Data Analytics tools, SQL, Azure, Synapse, Python, Power BI, Visual Studio, Vizio, DAX, MDX, SharePoint, SQL Server Management Studio, ServiceNow. Demonstrated experience in the development and implementation of written project documentation, policies, processes, standards, and processes. Demonstrated experience as a lead data analyst on a Business Intelligence or Cloud-based application development team that utilized Microsoft or similar application development products Ability to present, convey and explain complex problems and solutions to a technical and non-technical audience. Experience with establishing and maintaining collaborative relationships. Ability to multi-task, prioritize and work independently or as a member of a team with minimum supervision. Ability to work independently as a high-level technical specialist and conduct business activities in a professional manner Benefits Benefit information can be found on the CalHR website and the CalPERS website. Please click on the link below to learn about the California State Civil Service Employee Benefits. Benefits Summary Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: http://www.calottery.com Human Resources Contact: Human Resources JC#373689 (916) 822-8158 careers@calottery.com Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Employment Opportunity Office (916) 822-8458 eeooffice@calottery.com California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Position Location Headquarters 700 North 10th Street Sacramento, CA 95811 Statement of Qualifications Applications must include a Statement of Qualifications (SOQ) which describes how your work experience and education qualify you for this position. Resumes and cover letters do not take the place of the SOQ. A Statement of Qualifications is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the minimum qualifications for this position. Your response must be no longer than two pages, single-spaced, not less than 12-point Arial font, including your first and last name at the top of each page, and must include a response to the question below. * Using the duty statement and desirable qualifications as a guide, please describe your experience which best qualifies you for this position. Be specific about your experience leading business intelligence (BI) teams, and implementing successful BI solutions. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/5/2023
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is hiring! We are looking for a Senior Management Analyst to join the VenturaWaterPure Program team. WHAT YOU'LL DO The Senior Management Analyst is a key member of the VenturaWaterPure Program team and will report to the VenturaWaterPure Program Director. This position is responsible for direct stakeholder coordination with both internal City Departments, external contract partners, and various local and State regulatory agencies. This position interfaces with the various capital improvement projects that are directly related to the VenturaWaterPure Program and assists with the overall contract management. The Senior Management Analyst understands and navigates regulatory requirements related to the program and highlight issues to the management team as they arise. This position handles all grant applications and grant reporting requirements as well as coordinates with the Water Infrastructure Finance and Innovation Act (WIFIA) loan. The Senior Management Analyst performs the full range of duties for the class under direction requiring a complete knowledge of administrative principles and analytical practices demonstrating a clear understanding of local government organization and structure. This position will exercise a high degree of responsibility for budgetary research and analysis, major project administration and provide recommendations having significant organizational impact for consideration by staff and management. The Senior Management Analyst is the advanced journey level of the management analyst series and is not flexibly staffed. WHO YOU ARE If you the desire to join a dedicated team committed to the production of high-quality water, this position may be for you! If through education, training and/or experience you can: demonstrate project management experience along with an understanding of regulatory requirements that impact local and state government operations lay out work in highly organized manner with the ability to bring projects to completion within the specified timeframe utilize your experience with permitting requirements, navigating comfortably through the overall process lead a team to sustain coordinated efforts recognizing each contributors' strengths demonstrate sound judgement while handling multiple high impact issues simultaneously, effectively communicate with stakeholders at all levels tactfully interface with other City employees and consultants in resolving issues, demonstrate your passion for public service and understand the overall impact of the VenturaWaterPure Program ....then you are an ideal candidate for this position. Currently, there is one full-time position available that the City is looking to fill immediately. This recruitment may also be used to fill future vacancies. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Senior Management Analyst . THE SCHEDULE This recruitment will follow the below timeline. Monday, June 26. 2023, at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. Wednesday, June 28, 2023 - Candidates will be notified by email of their status by this date. Week of July 10, 2023 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of July 17, 2023 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. July 26, 2023 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $83,657.18 - $112,101.60 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Monday, June 26. 2023, at 5:30 p.m. . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education and experience equivalent to three years of progressively responsible experience in performing a variety of professional level administrative support activities preferably in a public agency in addition to a Bachelor's degree in a closely related field. License: Depending on assignment, possession of a valid California Class C driver's license may be required. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Monday, June 26. 2023, at 5:30 p.m. . APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of July 10, 2023 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of July 17, 2023 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2022/2023 Budget totals approximately $398.3 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2022-23 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 6/26/2023 5:30 PM Pacific
May 26, 2023
Full Time
THE POSITION The City of Ventura is hiring! We are looking for a Senior Management Analyst to join the VenturaWaterPure Program team. WHAT YOU'LL DO The Senior Management Analyst is a key member of the VenturaWaterPure Program team and will report to the VenturaWaterPure Program Director. This position is responsible for direct stakeholder coordination with both internal City Departments, external contract partners, and various local and State regulatory agencies. This position interfaces with the various capital improvement projects that are directly related to the VenturaWaterPure Program and assists with the overall contract management. The Senior Management Analyst understands and navigates regulatory requirements related to the program and highlight issues to the management team as they arise. This position handles all grant applications and grant reporting requirements as well as coordinates with the Water Infrastructure Finance and Innovation Act (WIFIA) loan. The Senior Management Analyst performs the full range of duties for the class under direction requiring a complete knowledge of administrative principles and analytical practices demonstrating a clear understanding of local government organization and structure. This position will exercise a high degree of responsibility for budgetary research and analysis, major project administration and provide recommendations having significant organizational impact for consideration by staff and management. The Senior Management Analyst is the advanced journey level of the management analyst series and is not flexibly staffed. WHO YOU ARE If you the desire to join a dedicated team committed to the production of high-quality water, this position may be for you! If through education, training and/or experience you can: demonstrate project management experience along with an understanding of regulatory requirements that impact local and state government operations lay out work in highly organized manner with the ability to bring projects to completion within the specified timeframe utilize your experience with permitting requirements, navigating comfortably through the overall process lead a team to sustain coordinated efforts recognizing each contributors' strengths demonstrate sound judgement while handling multiple high impact issues simultaneously, effectively communicate with stakeholders at all levels tactfully interface with other City employees and consultants in resolving issues, demonstrate your passion for public service and understand the overall impact of the VenturaWaterPure Program ....then you are an ideal candidate for this position. Currently, there is one full-time position available that the City is looking to fill immediately. This recruitment may also be used to fill future vacancies. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Senior Management Analyst . THE SCHEDULE This recruitment will follow the below timeline. Monday, June 26. 2023, at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. Wednesday, June 28, 2023 - Candidates will be notified by email of their status by this date. Week of July 10, 2023 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of July 17, 2023 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. July 26, 2023 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $83,657.18 - $112,101.60 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Monday, June 26. 2023, at 5:30 p.m. . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education and experience equivalent to three years of progressively responsible experience in performing a variety of professional level administrative support activities preferably in a public agency in addition to a Bachelor's degree in a closely related field. License: Depending on assignment, possession of a valid California Class C driver's license may be required. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Monday, June 26. 2023, at 5:30 p.m. . APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of July 10, 2023 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of July 17, 2023 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2022/2023 Budget totals approximately $398.3 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2022-23 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 6/26/2023 5:30 PM Pacific
THIS POSTING MAY CLOSE AT ANY TIME AND WILL REMAIN OPEN UNTIL FILLED. This recruitment may be filled at any one of the levels depending on the qualifications. To view job flyer, CLICK HERE Assistant Administrative Analyst: Under general supervision, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services, as assigned; to perform special studies and projects, as directed; and to do related work as required. Associate Administrative Analyst: Under direction, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services; to perform special studies and projects, as directed; and to do related work as required. Senior Administrative Analyst: Under direction, to plan and perform a wide variety of difficult to complex professional, technical, and analytical activities to support the County Administrative Office and Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing Planning within supporting Internal Services, as assigned to perform special studies and projects, as directed; and to do related work as required DISTINGUISHING CHARACTERISTICS There are three levels in the Administrative Analyst series, a job series used by the County Administrative Office. Administrative Analysts perform financial, budgetary, analytical, and project management assignments with County-wide impact, including Human Resources. Positions in this class series are flexibly staffed. Assistant: This is the entry, trainee, and first working level class in the Administrative Analyst series. Incumbents perform work of moderate difficulty and complexity. Incumbents normally receive on-the-job training and perform specific assignments of a well-defined nature and limited in scope. Work is subject to review in progress as well as upon completion. Advancement to the Administrative Analyst II level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Associate: This is the experienced, journey level class in the Administrative Analyst series. Incumbents work with more independence performing work that is more difficult and complex than the next lower level class of Assistant Administrative Analyst. Senior: This is the advanced working level class in the Administrative Analyst series. This classification requires highly specialized knowledge, abilities, skills, and experience and the incumbent often exercises independent judgment in the performance of duties. Incumbents work closely with the County Administrative Officer, Deputy County Administrative Officer, elected officials, appointed department heads, and other staff members. The incumbent develops and implements County-wide organizational strategies and policies and performs highly complex analysis in various functions such as finance, operations, and administration for the Administrative Office. Incumbents may manage functions or programs such as the budget and financial strategies for the County, Purchasing/ Planning, Human Resources, contracts, and other activities. Work is performed within a broad framework of general policy and is judged primarily on overall results with considerable latitude in determining work methods and assignment requirements. The employee exercises authority over assignments and makes decisions required to complete the work. This is a flexibly staffed series. Flexible staffing refers to positions where the department head has the ability to promote employees from the entry level of a classification to the journey level based on the employee gaining the required experience and knowledge to perform journey level duties and enabling language in a class specification. Flexible staffing is to be used in a class series in which both entry and working level classes are assigned the same kinds of duties with the difference being scope of duties performed, the level of skills required, and the amount of supervision received. The authority for flexibly staffed positions is contained within individual job descriptions. Flexibly staffed positions not budgeted may not be filled unless budget appropriations have been approved prior to the employee’s advancement from one level to the next. REPORTS TO County Administrative Officer, Deputy County Administrative Officer, or designee. CLASSIFICATIONS SUPERVISED May supervise professional, technical, and support staff. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff, other agencies, and the public (The following is used as a partial description and is not restrictive as to duties required.) Assistant/Associate Administrative Analyst: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes county department budget requests and determines value of projected activities and programs in relation to proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Manages preparation of adjustments to the current fiscal year budget in collaboration with the Auditor's Office. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents management with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy and on terms of memoranda of understanding prior to and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments and programs, and recommends the most effective means of compliance. Conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, in order to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and support staff in the Administrative Office. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility/space plan and strategy. Other duties as assigned. Senior: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops the budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes all county department budget requests and determines the value of projected activities and programs concerning proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Supports department heads, senior administrative staff, and elected officials on contracts, programming, operations, budgetary, administrative, and financial matters. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents County Administration with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy, contracts, Request for Proposals (RFP), and on terms of memoranda of understanding before and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments, programs, and recommends the most effective means of compliance. Organizes, leads, and conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and staff in the Administrative Office. Assists in the development of goals, objectives, policies, and procedures; investigates, interprets, analyzes and prepares recommendations in relation to proposals for new programs, grants and/or services; analyzes, interprets and explains County policies and procedures; confers with members of the public to explain procedures and policies. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to the Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources, Board of Supervisors, and County Administration goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility planning and strategy. Other duties as assigned. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, accounting, finance, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis, Assistant Administrative Analyst: One year of progressively responsible professional or paraprofessional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Associate Administrative Analyst: One year of experience as an Assistant Administrative Analyst I with San Benito County or two years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Senior Administrative Analyst: A Master's degree from an accredited college or university with major course work in public administration or business administration or possession of a Certified Public Accountant or Certified Internal Auditor certificate may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis, AND One year of experience as an Associate Administrative Analyst with San Benito County or three years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Special Requirements Possession of, or the ability to obtain, an appropriate valid California Driver's License. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge of: Assistant/Associate Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative, and financial functions. Principles, methods, and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Senior Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of the San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative and financial functions. Principles methods and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Report writing techniques and advanced principles and practices in assigned area of responsibility. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Conflict resolution skills. Ability to: Assistant/Associate Administrative Analyst Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, providing assistance, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Senior Administrative Analyst: Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, assisting, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are bi-weekly. The insurance and benefits deductions will take place bi-monthly - normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. < 4 years of service = 10 days per year 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents.. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership available to San Benito County employees at the Santa Clara County Federal Credit Union. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Two 457 plans available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: PLEASE NOTE THAT CHANGES ARE CURRENTLY PENDING FOR JANUARY 1, 2013 DUE TO PENSION REFORM LAW AND OTHER DATES DUE TO CONTRACT MODIFICATIONS. Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. ? All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. ? New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Extra Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. AFLAC can enroll employees into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Administrative Leave Health Insurance Dental Insurance Vision Insurance Retirement Formula Local MISC 2% @62 for New PERS Members Social Security Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Unreimbursed Medical Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Automatic Deposit Bi-Weekly Pay Periods Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate which classification you are applying for and meet the minimum requirements: Assistant Administrative Analyst Associate Administrative Analyst Senior Administrative Analyst 04 Tell us about a challenging policy you developed or modified. Explain the need for the change and the steps you took in developing or revising the policy. What was the challenge? What steps did you take? What was the result for your organization? What would you do differently? 05 Describe your training and experience in researching, developing, analyzing data, implementing programs for a special project, and policy or regulation. Give a specific example of analysis, steps used in the development, evaluation, research, and implementation you presented to decision-makers. What recommendation did you make, was your recommendation adopted, and how was it implemented? If none, indicate "N/A." 06 This role involves various and spontaneous interactions with concerned citizens and public members. Is that something you can see yourself doing when the situation arises? Can you provide an example of how you would communicate with the general public about a controversial topic? 07 How many years of experience do you have with preparing contracts and working on vendor selections (e.g, single/sole source exceptions, exemptions, and/or requests for proposals)? Required Question Closing Date/Time: Continuous
May 25, 2023
Full Time
THIS POSTING MAY CLOSE AT ANY TIME AND WILL REMAIN OPEN UNTIL FILLED. This recruitment may be filled at any one of the levels depending on the qualifications. To view job flyer, CLICK HERE Assistant Administrative Analyst: Under general supervision, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services, as assigned; to perform special studies and projects, as directed; and to do related work as required. Associate Administrative Analyst: Under direction, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services; to perform special studies and projects, as directed; and to do related work as required. Senior Administrative Analyst: Under direction, to plan and perform a wide variety of difficult to complex professional, technical, and analytical activities to support the County Administrative Office and Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing Planning within supporting Internal Services, as assigned to perform special studies and projects, as directed; and to do related work as required DISTINGUISHING CHARACTERISTICS There are three levels in the Administrative Analyst series, a job series used by the County Administrative Office. Administrative Analysts perform financial, budgetary, analytical, and project management assignments with County-wide impact, including Human Resources. Positions in this class series are flexibly staffed. Assistant: This is the entry, trainee, and first working level class in the Administrative Analyst series. Incumbents perform work of moderate difficulty and complexity. Incumbents normally receive on-the-job training and perform specific assignments of a well-defined nature and limited in scope. Work is subject to review in progress as well as upon completion. Advancement to the Administrative Analyst II level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Associate: This is the experienced, journey level class in the Administrative Analyst series. Incumbents work with more independence performing work that is more difficult and complex than the next lower level class of Assistant Administrative Analyst. Senior: This is the advanced working level class in the Administrative Analyst series. This classification requires highly specialized knowledge, abilities, skills, and experience and the incumbent often exercises independent judgment in the performance of duties. Incumbents work closely with the County Administrative Officer, Deputy County Administrative Officer, elected officials, appointed department heads, and other staff members. The incumbent develops and implements County-wide organizational strategies and policies and performs highly complex analysis in various functions such as finance, operations, and administration for the Administrative Office. Incumbents may manage functions or programs such as the budget and financial strategies for the County, Purchasing/ Planning, Human Resources, contracts, and other activities. Work is performed within a broad framework of general policy and is judged primarily on overall results with considerable latitude in determining work methods and assignment requirements. The employee exercises authority over assignments and makes decisions required to complete the work. This is a flexibly staffed series. Flexible staffing refers to positions where the department head has the ability to promote employees from the entry level of a classification to the journey level based on the employee gaining the required experience and knowledge to perform journey level duties and enabling language in a class specification. Flexible staffing is to be used in a class series in which both entry and working level classes are assigned the same kinds of duties with the difference being scope of duties performed, the level of skills required, and the amount of supervision received. The authority for flexibly staffed positions is contained within individual job descriptions. Flexibly staffed positions not budgeted may not be filled unless budget appropriations have been approved prior to the employee’s advancement from one level to the next. REPORTS TO County Administrative Officer, Deputy County Administrative Officer, or designee. CLASSIFICATIONS SUPERVISED May supervise professional, technical, and support staff. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff, other agencies, and the public (The following is used as a partial description and is not restrictive as to duties required.) Assistant/Associate Administrative Analyst: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes county department budget requests and determines value of projected activities and programs in relation to proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Manages preparation of adjustments to the current fiscal year budget in collaboration with the Auditor's Office. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents management with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy and on terms of memoranda of understanding prior to and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments and programs, and recommends the most effective means of compliance. Conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, in order to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and support staff in the Administrative Office. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility/space plan and strategy. Other duties as assigned. Senior: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops the budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes all county department budget requests and determines the value of projected activities and programs concerning proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Supports department heads, senior administrative staff, and elected officials on contracts, programming, operations, budgetary, administrative, and financial matters. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents County Administration with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy, contracts, Request for Proposals (RFP), and on terms of memoranda of understanding before and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments, programs, and recommends the most effective means of compliance. Organizes, leads, and conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and staff in the Administrative Office. Assists in the development of goals, objectives, policies, and procedures; investigates, interprets, analyzes and prepares recommendations in relation to proposals for new programs, grants and/or services; analyzes, interprets and explains County policies and procedures; confers with members of the public to explain procedures and policies. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to the Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources, Board of Supervisors, and County Administration goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility planning and strategy. Other duties as assigned. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, accounting, finance, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis, Assistant Administrative Analyst: One year of progressively responsible professional or paraprofessional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Associate Administrative Analyst: One year of experience as an Assistant Administrative Analyst I with San Benito County or two years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Senior Administrative Analyst: A Master's degree from an accredited college or university with major course work in public administration or business administration or possession of a Certified Public Accountant or Certified Internal Auditor certificate may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis, AND One year of experience as an Associate Administrative Analyst with San Benito County or three years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Special Requirements Possession of, or the ability to obtain, an appropriate valid California Driver's License. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge of: Assistant/Associate Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative, and financial functions. Principles, methods, and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Senior Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of the San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative and financial functions. Principles methods and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Report writing techniques and advanced principles and practices in assigned area of responsibility. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Conflict resolution skills. Ability to: Assistant/Associate Administrative Analyst Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, providing assistance, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Senior Administrative Analyst: Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, assisting, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are bi-weekly. The insurance and benefits deductions will take place bi-monthly - normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. < 4 years of service = 10 days per year 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents.. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership available to San Benito County employees at the Santa Clara County Federal Credit Union. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Two 457 plans available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: PLEASE NOTE THAT CHANGES ARE CURRENTLY PENDING FOR JANUARY 1, 2013 DUE TO PENSION REFORM LAW AND OTHER DATES DUE TO CONTRACT MODIFICATIONS. Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. ? All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. ? New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Extra Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. AFLAC can enroll employees into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Administrative Leave Health Insurance Dental Insurance Vision Insurance Retirement Formula Local MISC 2% @62 for New PERS Members Social Security Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Unreimbursed Medical Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Automatic Deposit Bi-Weekly Pay Periods Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate which classification you are applying for and meet the minimum requirements: Assistant Administrative Analyst Associate Administrative Analyst Senior Administrative Analyst 04 Tell us about a challenging policy you developed or modified. Explain the need for the change and the steps you took in developing or revising the policy. What was the challenge? What steps did you take? What was the result for your organization? What would you do differently? 05 Describe your training and experience in researching, developing, analyzing data, implementing programs for a special project, and policy or regulation. Give a specific example of analysis, steps used in the development, evaluation, research, and implementation you presented to decision-makers. What recommendation did you make, was your recommendation adopted, and how was it implemented? If none, indicate "N/A." 06 This role involves various and spontaneous interactions with concerned citizens and public members. Is that something you can see yourself doing when the situation arises? Can you provide an example of how you would communicate with the general public about a controversial topic? 07 How many years of experience do you have with preparing contracts and working on vendor selections (e.g, single/sole source exceptions, exemptions, and/or requests for proposals)? Required Question Closing Date/Time: Continuous
