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The City of Costa Mesa is recruiting for a highly motivated professional to serve as the next Information Technology (IT) Manager. Reporting to the IT Director, the IT Manager is a newly funded position that oversees a staff of 15 employees in the Information Technology Department. As the Division Head, the IT Manager provides day-to-day management and supervision for the City of Costa Mesa's technology and efforts including computer applications; networks; technology; and operation, control, and support of all computerized hardware and software. The IT Manager must understand the principles and practices of public information technology administration including the principles and operation of microcomputers, network systems, and hardware and software applications as well as techniques of programming and program documentation. This position requires a Bachelor's degree and 5 years of progressively responsible experience in programming, systems analysis operations, management information systems planning, development and database administration, and computer networks, including 2 years supervisory experience. Prior experience with human resources and integrated financial and data management systems, and other software and hardware systems used in local government operations is desirable. The annual salary for this position is up to $158,916 DOQ. The City offers an attractive benefits package, including CalPERS retirement. Please click on the below link for more information regarding this position: Information Technology Manager Interested candidates should apply by submitting a compelling cover letter, comprehensive resume, and five professional references via email to apply@ralphandersen.com no later than Monday, March 29, 2021 . Confidential inquiries welcomed to Mr. Fred Wilson, Ralph Andersen & Associates at (916) 630-4900 or (714) 421-3258. Closing Date/Time: Continuous

Department of Mental Health Exam Number: b2571C Open Competitive Job Opportunity FILING START DATE: 3/31/2021 AT 9:00 A.M. PST DEFINITION: Under direction, plans, organizes and directs the activities of a major information systems division, or a major section in a large department, providing effective technology programs and services to support achievement of departmental and County mission and objectives. May function as a departmental Chief Technology Officer (CTO) or an associate Chief Information Officer in a medium to large sized County department. CLASSIFICATION STANDARDS: Positions allocable to this class are allocated to a departmental centralized IT organization and are responsible for managing staff and resources that provide comprehensive information technology programs and services for business users. Information Technology Managers are classifications requiring a high degree of professional information technology knowledge as well as a broad range of management skills including organizational design, strategic planning, budgeting and personnel management. This classification differs from the Information Technology Manager I in that they may act as a CTO or associate CIO in a medium to large sized centralized IT organization. Incumbents in this series are distinguished from Information Technology Specialists in that their work focus is on effective management and integration of customer, staff and project relationships and results. Essential Job Functions Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff. Develops and directs the implementation of operational plans to support the County's/department's business goals. Works with department/ business managers to evaluate current and anticipated Information Technology requirements. Develops and negotiates service level agreements and manages to ensure their attainment. Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems. Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications. Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection. Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff. Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects. Manages, directs and evaluates the work of subordinate supervisors whose staff provide data center operations and support of hardware, software and other technology support functions. Coordinates problem solving, conflict resolution, escalations, restart and recovery. Meets and consults with customers and vendors regarding service delivery needs. Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance. Provides coaching for performance improvement and development. Assesses skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments. Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies. Conducts or oversees research and special studies and implements recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations. Manages and/or participates in department disaster recovery planning and systems security administration. Manages the development, implementation and administration of technical training program for business users. Requirements SELECTION REQUIREMENTS: TRAINING AND EXPERIENCE: Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and five (5) years of progressively responsible, full-time experience in a Centralized Information Technology organization, performing information systems analysis and design, application development, network administration or operating systems analysis; of which two (2) years must be in a management capacity. Progressively responsible is defined as a significant increase in the complexity and scope of responsibility of the aforementioned experience. Centralized IT Organization is defined as enterprise that has organized IT activities involving planning and decision-making under the leadership of the CIO. Management Capacity is defined as organizing, planning, implementing, and controlling functions and programs; developing and implementing policies, procedures, and guidelines; formulating short-term and long-term goals and objectives; directing and supervising staff through subordinate supervisors; allocating resources; formulating budgets; determining staff training needs; etc. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Experience beyond the selection requirements. ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Transcript : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of training and experience weighted 100%. The evaluation of training and experience will be based on application information and the information submitted on the supplemental information form at the time of filing. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION: Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible list for this examination will be used to fill vacancies within the Department of Mental Health. Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: All applicants are required to submit a Standard County of Los Angeles Employment Application online only. Resumes cannot be accepted in lieu of applications, although resumes may be uploaded as attachments to the applications. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the green "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, Official Transcripts, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete detailed description of related job duties. List separately each job experience to be evaluated. IMPORTANT NOTES: All information is subject to verification. Applications may be rejected at any stage of the selection process. Utilizing VERBIAGE from class specifications and Selection Requirement serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Nicholas Jordan, (213) 972-7047 Analyst Contact Email: najordan@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 Closing Date/Time: 4/14/2021 5:00 PM Pacific

The City of Costa Mesa is recruiting for a highly motivated professional to serve as the next Information Technology (IT) Manager. Reporting to the IT Director, the IT Manager is a newly funded position that oversees a staff of 15 employees in the Information Technology Department. As the Division Head, the IT Manager provides day-to-day management and supervision for the City of Costa Mesa’s technology and efforts including computer applications; networks; technology; and operation, control, and support of all computerized hardware and software. The IT Manager must understand the principles and practices of public information technology administration including the principles and operation of microcomputers, network systems, and hardware and software applications as well as techniques of programming and program documentation.

POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This is highly responsible managerial, supervisory, technical and administrative work of considerable difficulty in the planning, analysis, design, operation, maintenance, security and support of the City's public safety technology infrastructure. Under the direction of the Information Technology Services (ITS) Department Director or designee the employee in this class is responsible for planning, budgeting, organizing, directing, and coordinating the operations of the Information Technology Public Safety Services Division. The employee exercises extensive initiative and independent judgment. Work is reviewed through conferences, written reports, staff meetings, results achieved and user feedback. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category I for benefits purposes, which includes Ten (10) additional management vacation days per calendar year and a monthly vehicle allowance of $390.00. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Manages the planning, design, installation, operation, maintenance, and repair of the City's public safety technology infrastructure including but not limited to mission-critical radio communications networks, Automatic Vehicle Location (AVL) units, License Plate Readers (LPR), fingerprint readers, body camera technology, city-wide access control, city-wide video security cameras systems and associated components and applications, in order to maintain and consistently improve security, reliability, performance and capacity. Manages the Police desktop services and business applications teams in the monitoring, organizing, coordinating and responding to repair and problem requests and alerts. Prepares technology recommendation memoranda and technical specifications for the procurement of public safety technology hardware, software and services. Keeps informed on the latest developments, standards and trends in public safety technologies and services to make cost-effective recommendations. Collaborate and coordinate with staff, project managers, vendors and customers to ensure that projects and technology initiatives are completed on time, on budget and according to scope and specifications. Develops public safety technology disaster recovery and business continuity plans to deal with catastrophic and cybersecurity events. Responsible for the management of the Division's budget and preparing and presenting the division's recommended budget to the Department Director, budget office, City's Budget Advisory Board and City Manager Responsible for day to day operations in planning, organizing, and directing programs and functional responsibilities of the department's public safety services division. Works closely as part of the ITS leadership team on the department's strategic, business and operational planning and execution initiatives and activities Participates in the development and implementation of a department wide project management framework and operations services management and reporting process Manages or coordinates projects and initiatives as assigned; confers with the public, business community, governmental agencies, officials and other stakeholders including City Commission Reviews and participates in the approval process for various technology related contracts and agreements. Prepares, approves, and presents items for consideration of the City Commission Interviews candidates for employment and recommends in the interest of the City, that eligible applicants hired and that subordinate employees be transferred, promoted, reassigned, disciplined or terminated; participates in the administration of collective bargaining agreements and in the adjustment of grievances Performs related duties as required and as directed. JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Computer Science, Management, Business, Public Administration or related field. Five (5) or more years of progressively responsible professional/managerial level experience leading a public safety technology team. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Two (2) years of supervisory experience required. Preferences: At least two (2) years of project management experience. Prior governmental experience. Prior police experience. SPECIAL REQUIREMENTS: An in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. Closing Date/Time: Continuous

THE POSITION Expanding and Sharing Technology throughout the County An Information Technology Analyst (Principal) manages and oversees a major information technology system, group, or program and plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi-departmental or countywide functions. There is currently one vacancy for Information Technology Analyst (Principal) in the Department of Information Technology, Health and Social Services - Data Management Team. Position Description: Solano manages 29 Health and Social Services applications. 20 are Cloud based hosted systems, most hosted by the State of California or Federal Government. The Enterprise Application Manager should have extensive experience with Health Care ERP systems; particularly NextGen or Avatar. The Enterprise Application Manager will also lead our Data Visualization program. The Enterprise Data Visualization program will include reporting tools native to the Application (most use Crystal) as well as an Enterprise reporting system based on the Azure Data Management platform. This position will be a peer in the same division to the Enterprise Data Manager who will also leverage the Azure toolset. The Division is responsible for a coherent Application, Data and Reporting strategy for the Health and Social Services areas with the eventual extension of the data strategy throughout Solano County. Ideal Candidate Description: An individual energized by the potential to serve the Health and Social Service needs of Solano County. In this role, help serve 9 divisions and their diverse program needs through Application and Data Visualization leadership. Solano is a strong proponent of industry best practice frameworks including DMBOK, PMBOK, BABOK, ITIL and SDLC. All leaders are required to communicate and execute strategy and work within these frameworks. The ideal candidate will embrace and is well versed in these frameworks. Due to the nature of Health and Social Services data, candidates should have compliance or regulatory experience. Data Management experience with one or more DAMA domains is important. The eligible list created as a result of this recruitment will be used to fill full-time regular or limited-term positions as vacancies occur or the need arises. POSITION REQUIREMENTS EDUCATION: Bachelor's degree from an accredited college or university, preferably in Information Technology or related field. AND EXPERIENCE: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. OTHER REQUIREMENTS Licensing, Certification and Registration Requirements: Applicants may be required to possess a valid California Driver's License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. To view the job description for this position, please visit: http://solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27827 Closing Date/Time: Open Until Filled

Examples of Duties Duties may include, but are not limited to the following: Plans, coordinates, and directs the general business and technical operations of assigned areas of responsibility, including performing such administrative functions as budget development, conferring with the department head on matters of policy and procedures, and representing the department in public and county meetings. Consults with departmental officials and advises on the feasibility of applying information technology to their operation. Coordinates, schedules, assigns, and prioritizes projects to ensure efficient operations. Ensures standards for quality and quantity of work are met. Provides oversight on analysis of user requirements, procedures to resolve problems and improvement of existing systems. Reviews computer system capabilities, work flow and scheduling limitations to determine effectiveness of systems. Reviews technical reports, memos and instructional manuals for documentation of application systems. Evaluates new or proposed hardware and software for usefulness and compatibility with existing resources. Supervises and evaluates the work of subordinates. Participates in the selection and development of personnel. Analyzes existing operations and recommends modifications for improvement. Assigns responsibility for systems to subordinates and assists with complex technical problems. Ensures adequate controls exist in systems and ensures all applications and systems are adequately documented. Continually reviews operations to ensure effective use of resources under their authority. If assigned to Enterprise Systems, management responsibilities may also include: Office Automation technology, including the Service Desk, user and workstation requirements Communications (Radio and Telephone) Design, implementation, and maintenance of network infrastructures Support of email, data backup and data storage systems If assigned to Application Systems and Operations, management responsibilities may also include: Oversight of Data Center Operations including security, facility management, printing, scanning, data entry and report distribution Analysis, development and maintenance of internally developed internet/web based software systems Analysis, development and maintenance of commercially purchased software systems Database analysis and administration Hardware and Software systems support for servers and related equipment Minimum Qualifications Experience: Six (6) years of increasingly responsible information technology experience including two years in a supervisory or lead capacity. Education: Equivalent to graduation from a four (4) year college with major work in information systems, computer science or related field. (Additional relevant experience may be substituted for the educational requirement on a year-for-year basis). Essential Functions ESSENTIAL FUNCTIONS Provide oversight and operational direction to all activities within assigned area of responsibility. Frequent operation of personal computer and other modern office equipment. Communicate effectively with others in person, in writing, and over the telephone. Analyze data then interpret policies, procedures and regulations to develop appropriate conclusions and prepare reports. Meet deadlines under stressful conditions. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Establish, implement, and achieve goals and objectives. Represent the County, Department, and Division with the community and other agencies. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Establish, implement, and achieve goals and objectives. Represent the County, Department, and Division with the community and other agencies. Make presentations to the Board of Supervisors and other groups. Maintain confidential information in accordance with legal standards and/or County regulations. Train, evaluate and supervise staff. Participate in the preparation of the budget; administer and monitor budget. Frequent use of depth perception, peripheral vision and color perception. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Regular attendance is an essential function. Knowledge of: Principles and techniques of systems development lifecycle utilizing current tools and languages. Principles and techniques of software and systems acquisition development, quality assurance and control. Operation and integration of computer systems and peripheral equipment. Principles and practices of supervision. Principles and practices of technical problem solving. Principles and processes for providing customer service. Principles and practices of management including training, directing, evaluating and supervising subordinates. Principles and practices of budget development, preparation, and expenditure control. Public Sector personnel rules and regulations. Ability to : Apply best practices and principles to software development. Utilize modern office methods, functions, and clerical procedures. Establish, monitor, and control projects and schedules to meet goals and objectives. Plan, delegate, prioritize, and supervise activities. Communicate effectively, both orally and in writing. Exhibit a high degree of analytic ability. HOLIDAYS & LEAVES MANAGEMENT LEAVE May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled consecutive work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County. LIFE INSURANCE $50,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHN EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary 01 Describe any experience you may have managing enterprise class systems such as VMWare, Microsoft Exchange, and Microsoft Server implementation and maintenance, including Active Directory (on premises & Azure), Office365 and finally backup / restore procedures. 02 Describe any experience you may have managing large Cisco Network deployments involving several sites and Voice Over IP Communication systems (PBX) in an enterprise environment. 03 Describe any experience you may have in managing a Help Desk / Service Desk within an enterprise environment with multiple departments and endpoints. 04 Describe any experience you may have managing a cybersecurity information system program. 05 Describe any experience you may have with managing large scale projects and systems/tools used to report progress. Required Question

Information Technology Security Manager (Administrative Manager II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.0% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 3, 2021 - 1.2% decrease Effective July 1, 2022 - 0.5% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will remain open for a minimum of 5 business days and on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Qualified candidates are encouraged to apply immediately. This recruitment will establish an eligible list. This list can be used to fill current and future Information Technology Security Manager (AM II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications. JOHN WAYNE AIRPORT John Wayne Airport is a modern, 20 gate, medium hub commercial and general aviation airport owned and operated by the County of Orange. We are located in a vibrant and economically viable area of Southern California and home to seven commercial airlines, two commuter operators, two all-cargo carriers, two full-service FBOs and over 500 general aviation aircraft. John Wayne Airport operates as an enterprise fund self-supported through revenues it generates and receives no monies from the County General Fund. These revenues are utilized to operate the Airport, provide for the repayment of revenue bonds, fund facility capital improvements, and maintenance projects, and support aviation planning. For more information click here John Wayne Airport For more information click here County of Orange AIRPORT INFORMATION SYSTEMS (OPERATIONS DIVISION) The Information Systems group, also known as the Information Technology (IT) group, is comprised of the Infrastructure and Service Teams. The Infrastructure Team provides support for network infrastructure (i.e. voice and data) while the Service Team is responsible for the maintenance and operation of the Common Use Passenger Processing System (CUPPS) as well as providing all end-user support for JWA administrative staff and systems. The IT group provides consulting services to all Airport divisions using computer-based systems and recommends technologies enhancing and complementing current existing systems. Additionally, IT manages a variety of vendor contracts for services. THE OPPORTUNITY The Information Technology Security Manager will assist with the maintenance of various technology disciplines and experiences including the designing of security architecture for networks, platforms, and applications. The incumbent will also provide input into the strategic, tactical, and IT operations plans to help to determine emerging IT security direction, policy, standards, and objectives for county-wide and agency-specific IT architecture. The incumbent will also assist in the development of new sub-policies supporting the county-wide Cyber Security policy and program, the development of the procedures supporting the new sub-policies, and the development of the tools used to support the new procedures. They will also lead departmental audits, such as PCI DSS and Cyber Security controls, with providing direct support to departmental team members and propose efforts to meet customer business needs. They will participate in IT projects and recommend security strategies for application design and deployment. The Information Technology Security Manager identifies IT security requirements, assesses the current status of security technologies, and other duties as needed. While this position does not typically have supervisory responsibilities, periodically, the incumbent will be required to fill in for, and perform the duties of, the IT Manager when they are unavailable. DESIRED QUALIFICATIONS Candidate should have at least five (5) years of experience with IT security-related processes, policies, and procedures which include but are not limited to: Payment Card Industry Data Security Standard (PCI DSS), data and system integrity control, security audit and event management, analyzing and providing direct end-user support, and operational security controls. A Bachelor's degree or higher in Information Technology, Computer Science, Business Administration, or a closely related field may be substituted for up to two (2) years of the required experience. CORE COMPETENCIES: The successful candidate will demonstrate job knowledge and related experience in the following core competencies: TECHNICAL EXPERTISE Updated knowledge of the IT security industry and emerging technologies. Wireless, network, and internet security. Operational security controls. Security audit and event management. Formal audit program PCI DSS reporting ANALYSIS/PROBLEM SOLVING Ability to identify IT security requirements and recommend feasible solutions. Demonstrates the ability to perform technical analysis and research. Develop new IT security improvements while complying with policies, standards, and objectives. Gathers, analyzes and applies information skillfully COMMUNICATION Develop and document information to compose report updates. Ability to communicate a comprehensive analysis of information in the disciplines of IT security. Understanding and meeting the needs of varied departmental team members. Ability to communicate complex information clearly and concisely based on the audience's needs. SUPERVISION Motivates performance to achieve County and/or departmental goals Sets direction to meet business objectives Provides honest, timely feedback about performance Within the scope of business limitations, provides resources and support to ensure key strategies and results are achieved Clarifies performance expectations (e.g., roles, responsibilities, standards, and goals) collaboratively with others MINIMUM QUALIFICATIONS | EDUCATION/EXPERIENCE Please click here to view the minimum qualifications, physical & mental requirements, and environmental & working conditions for this classification. LICENSE REQUIRED The successful candidate must possess and maintain a valid California Driver's License, Class C or higher, by date of appointment. Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment. AIRPORT ACCESS REQUIREMENTS The successful candidate must clear a background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, candidates who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for highly desirable qualifications most needed to successfully perform the duties of this job. Only those applicants meeting the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (SOI) Oral Exam | (Weighted 100%): Candidates will be interviewed and rated by job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most qualified candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact James Ritchie at (949) 252-5177 or at j ritchie@ocair.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous

Description: Within Information Technology Support Services (ITSS), the Support Services team provides technical support to students, faculty, and staff while furthering the overall mission of the University. The ITSS team is within the Information Technology Services unit that is the central IT organization for the entire campus. The group is responsible for both first tier and second tier support for an array of applications, service offerings, and equipment at the University. The Information Technology Consultant, under the general supervision of the Support Services Manager and the Director, IT Support Services, is responsible for supporting the Information Technology (IT) needs of the campus. Responsibilities include but are not limited to: administration of technical services which are both client facing and internal support services; among other responsibilities. The incumbent should be skilled at working on a variety of both Apple and PC hardware, software, and peripheral devices. The incumbent should have a high level of customer service skills. Closing Date/Time: Open until filled

Description: Working Title Service Management Product Lead . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $6,249.00 - $7,500.00 Per Month ($74,988.00 - $90,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Candidate, who reports to the Senior Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus's ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus's service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus's common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Bachelor's Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst - Minimum 2 years' experience in ServiceNow administration - Minimum 1 year experience with Agile Scrum - Ability to define user requirements and propose solution design - Ability to balance multiple priorities with varying scope and timing - Ability to document a business process and translate to ServiceNow configuration - Proficient with HTML - Solid relationship management and performance management skills - Excellent analytical and problem-solving skills - Exceptional professional and technical writing skills - Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users - Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions - Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives - Proficient at defining user stories and functional requirements for applications - ITIL Foundation certification combined with functional ITIL experience Desired: - Master's Degree in an Information Technology related field - Experience providing IT support in higher education - Proficient with business rules, UI policies, UI actions, client script, and access controls - Proven success with ServiceNow report and dashboard development - Experience implementing asset and configuration management capabilities - Understanding of Section 508 ADA compliance - Familiar with ServiceNow integrations and scripting - Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request - Managed public service portal - Implementation experience with ITSM and CSM - ServiceNow Admin certification - Ability to design and troubleshoot data flows - Basic understanding of project management functions . License/Certification Required This person shall be capable of defining and managing project tasks and scrum stories. . Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled

The Inland Empire Utilities Agency (IEUA/Agency) is seeking a solution-oriented and innovative professional to serve as its next Manager of Information Technology. Located in the southwest corner of San Bernardino County and serving approximately 875,000 residents, the Agency focuses on supplying imported water; collecting, treating, and recycling wastewater; and providing other utility-related services to the communities it serves. This newly created position of Manager of IT will report to the Executive Manager of Operations/Assistant General Manager and will contribute to a variety of key technology initiatives across the entire organization. Specific focus on records management will be a future priority. Importantly, this position also guides and has oversight of the increasingly critical cyber security function (with one dedicated staff member). The salary range for this position is $159,743 to $194,632 DOQ. Additional compensation up to $1,000 annually will be added for related professional certifications as detailed in this recruitment announcement. Additionally, a generous benefits package is provided including CalPERS Retirement.

Description: Working Title Director, Network & Telecommunication Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President and Chief Information Officer. Timebase Full-Time (1.0) Work Schedule Monday - Friday; 8am-5pm Anticipated Hiring Range $12,083.00 - $13,333.00 Per Month ($144,996.00 - $159,996.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and CIO and in coordination with other directors within Information Technology Services (ITS) department, the Director of Network & Telecommunication Services is responsible for all aspects related to campus data & telecommunications infrastructure. This includes responsibilities for wired, wireless, unified communications, network security, remote access, Data Center, video, and cabling plant campus infrastructures and services. The incumbent is responsible for strategic planning, architecture, design, implementation, and operations of these services campus wide. Position Information Operational Functions Manage network, telecommunication, student assistants, and reporting vendors' staff Coordinate day-to-day support provided by network, telecommunications, and field services teams to campus end users, key constituents, and upper management to ensure highest level of customer service Approve and communicate services maintenance and projects work scheduled by teams to campus key constituents within change management framework Provide infrastructure consulting expertise and support in campus-wide expansion and remodeling projects Ensure reliability, security, availability, currency, and optimal performance of services Lead and/or participate in campus/off-campus infrastructure working groups to determine design and functional requirements of network, telecommunication, Data Center, and cabling plant infrastructure services Lead and manage alignment of network, telecommunication, Data Center, and cabling plant infrastructure services with campus' mission, vision, and CSU's best practices Serve as level 5 escalation for network, telecommunication, Data Center, and cabling plant infrastructure services technical issues Assist campus departments with technical requirements formulations and offer an optimal solution Manage relationships with current and new vendors and assist Business Services team with annual services renewals Manage teams' projects workflow and assist/lead vendor SOW and RFP endeavors Represent ITS in communication with campus constituencies, other CSU universities, service providers, and technology organizations Compile regular updates for upper management covering project status, service issues, staff issues, and upcoming changes in realm of supported services Oversee development of services documentation by network, telecommunication, and field services support teams Perform other duties or special projected as assigned. Strategic functions Develop and provide leadership in the implementation of the infrastructure services related strategic initiatives, including network, network security, telecommunications, field technical support, Data Center, and remote access Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to ensure compliance with applicable laws, regulations, and CSU policies governing assigned infrastructure and infrastructure security elements with regards to information privacy protection Survey campus IT faculty, staff, and students regarding requirements for data/voice/video/Data Center/network security/remote access services Provide strategic guidance on technology projects related to the realm of functional responsibilities Develop/recommend best practices, standards, and procedures to ensure alignment with organizational guidelines Engage with technology vendors and service providers to ensure the best technology and services are recommended and implemented Provide guidance for technology and equipment purchases, maintenance contracts, supplies and staff training Recommend modifications, decommissioning, and upgrades to elements within assigned infrastructure Keep current on technology trends and industry-specific advances and initiate technology changes to be incorporated into campus infrastructure strategic planning Participate and lead CSU-wide committees focused on the areas of responsibilities Ensure adequate business continuity and disaster recovery plan is in place for assigned infrastructure elements Attend and/or present in conferences and seminars related to infrastructure within realm of responsibilities Analyze legislations and other internal/external policies and regulations affecting campus services and recommend changes in current policies and practices Minimum Qualifications Bachelor's degree in Computer Science, Engineering, Telecommunications, or related technical field Minimum ten years of data/voice/video/cabling infrastructure, with progressive increase in responsibilities Minimum five years of experience in managing an enterprise-wide network / telecommunications / cabling plant / Data Center infrastructure Strong knowledge of Data Center infrastructure; and experience with planning and implementation of large-scale critical services projects Strong project and service management skills with demonstrated success in leading complex IT services and innovations proposals Extremely organized, very detail-oriented, careful, and thoughtful, with excellent analytical and problem-solving skills Ability to work well in a team environment, and delegate work assignments to staff Expert knowledge of data/voice/video/cabling technologies required to support 10,000+ end users Ability to interpret and apply broad regulatory standards and technical specifications to complex projects Experience with supervising staff in the data/voice/video communications area, and handling personnel issues Ability to translate user-defined requirements into data and telecommunication specifications and features Ability to monitor and manage vendor/contractor relationships to ensure responsiveness and quality Excellent verbal and written communication skills Strong team building, staff development, and leadership skills Preferred Qualifications Advanced degree in Computer Science, Engineering, Telecommunications, Business Administration, or related technical field is highly desirable Certifications such as Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Project Management Professional (PMP) are beneficial May need to work weekend and/or night hours during critical IT projects and may be called after work hours to respond to critical services outage related issues. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: March 11, 2022

The Los Angeles Department of Water and Power (LADWP) is recruiting for a Chief Information Technology Officer (CITO) to lead and manage technology for the organization at the highest levels in order to introduce improved efficiencies. LADWP is the largest municipal electric utility in the nation and exists to serve all customers with safe, reliable, and cost-effective water and power. Reporting directly to the General Manager and Chief Engineer, the CITO is responsible for day-to-day oversight and involvement of the Information Technology Services Division with a total of 613 budgeted positions in FY20/21. The CITO has the responsibility to transition LADWP to a more integrated, contemporary, and state-of-the-art organization with significantly improved technology applications to support all aspects of the organization’s administrative (finance, personnel, customer billing, and customer service) and operational needs. The CITO’s significant contribution to the organization will include formulating a vision for technology, setting a tone that embraces best practices, and serving as the catalyst and facilitator for the development and implementation of a new Strategic Technology Plan to assist and improve LADWP operations. The salary for this position is a highly competitive executive-level compensation (currently under review). LADWP offers a comprehensive and generous benefits package including an enhance defined compensation retirement plan. Additionally, LADWP will offer relocation assistance.

Description: Position Summary The Information Technology Consultant is responsible for the installation and maintenance of computers, audiovisual equipment and other instructional equipment. Incumbent will provide front line, help desk support to faculty and staff with equipment and computer problems, including software. Duties include but are not limited to: unpacking and installing new equipment, moving equipment, setting up audio-visual equipment in classrooms and conference rooms, creating labels, signs and usage instructions. Incumbent will maintain and update equipment inventory. Responsible for implementation of policies and procedures as set by the supervisor and the Dean of the college. Requires ability to develop and review analytics and report generation from varying data sources, including Jamf, ServiceNow, Oracle Financials, Microsoft Endpoint Manager, and Active Directory. This is a career level position and the incumbent must work with relative independence and possess the experience to be fully proficient in performing expected work assignments. Requires demonstrated competence in independently applying technical judgment to standard and non- standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions. Must have effective communication and listening skills and ability to deal effectively and tactfully with the campus population and the CHHS IT Team. Position may require travel to off-site locations within San Diego County that are affiliated with the university. For more information regarding College of Health and Human Services, click here . This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Preferred Qualifications Experience in an academic environment or other environment with complex organizational structure Experience with Jamf Specialized Skills Required General knowledge of methods, materials and tools used in the repair and maintenance of computers and instructional equipment Ability to analyze and diagnose equipment problems to determine necessary repairs Proficiency with Microsoft Office Suite. Minimum of two years of journey level or skilled experience in maintenance, repair and operation of computers and computer systems, or two years of trade school or technical training. Experience with ServiceNow Experience with Windows 10, macOS Compensation and Benefits Starting salary upon appointment not expected to exceed $4,503 per month. CSU Classification Salary Range: $4,372 - $10,792 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 21, 2021. To receive full consideration, apply by April 20, 2021. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at mcothron@sdsu.edu . Closing Date/Time: April 20, 2021

The Position Are you a strategic thinker and experienced manager with a passion for business relationships and value-driven service? Can you build bridges between customer needs and technology services and solutions? Are you interested in helping to shape the future of how technology enables good government work? If so, you might be a great candidate for the City of Portland's next Business Engagement & Technology Strategy (BETS) Manager! The BETS Manager and Division of the Bureau of Technology Services (BTS) act as the voice of the customer within the technology organization and lead enterprise IT strategic planning in partnership with City of Portland bureaus and with BTS. The BETS Manager champions equity, IT Service Management and value-driven service delivery, and ensures frequent, transparent, two-way communication and information sharing between BTS and its customers. The BETS Manager leads and develops policies and practices for the division responsible for the technology strategy and business relationships between BTS and nearly 30 City of Portland bureau customers. The five Technology Business Consultants (TBCs) on the team provide information technology consulting services to match customer business needs with technology solutions. The three-member Enterprise Architecture (EA) team proactively analyzes trends and technology influencing the desired future state of City business and facilitates planning and documenting the strategic technology response. The BETS Manager is a member of the BTS Leadership Team. Through their strategic leadership and customer voice roles, the BETS Manager assists with portfolio planning and prioritization, identifying technology and service delivery improvement needs, implementing improved business practices and services, providing advice on services that need more or less investment, and providing advice and communication about technology service costs and rates. BETS works with customers to develop bureau IT work plans in coordination with the City's budget process, sets technology standards for citywide use, and manages the security and compatibility review process of technologies that are new to the City. In partnership with the BTS Project Management Office, the BETS Division works with customers and IT staff to define business needs and requirements for new project requests and manages the BTS request intake process. The successful BETS Manager will demonstrate: Proven ability to work collaboratively, respectfully, and effectively with diverse customers, colleagues, staff, and vendors. Ability to approach work with an equity lens, listen well, learn from mistakes, act inclusively, and seek out diverse perspectives. Experience in working with customers and stakeholders to identify business needs. Ability to find and produce wins through successfully and diplomatically negotiating service delivery expectations while setting bureau colleagues and service providers up for success. Proven ability to communicate complex concepts in a non-technical, understandable, approachable, and transparent way that is appropriate to the audience, including executive leadership and elected official audiences, and that enables informed decision-making. Experience in advocating for positive change, championing customer needs and priorities, and recommending and implementing workable technology, process, and service strategies and improvements to meet those needs. Experience in developing strategic, business, technology, and/or project plans, including accountability for successful execution and organizational change management. Strong management experience that exemplifies the City's Core Values of Anti-Racism, Communication, Collaboration, Equity, Transparency, and Fiscal Responsibility. Demonstrated success in recruiting, hiring, developing, managing, and retaining diverse and talented staff, as well as in developing and managing budgets and rate models. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System(PERS). For more information on the City of Portland's benefits please click here . Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. Some employees are working from home full-time, while other roles cannot be filled in a remote status (firefighter, vehicle mechanic, street maintenance, etc.). In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, or 3) revert to full-time at a city work location. To Qualify A competitive candidate for the position of Business Engagement & Technology Strategy Manager (Information Systems Manager III) will possess the minimum qualifications identified in the Position Description above. Please be sure to provide sufficient information in your résumé and cover letter to display to our subject matter experts the extent of your qualifications. Preferred Experienced - At least 10 years of progressively responsible management, customer service and/or technology experience, or other combination of experience demonstrating a capacity to perform the essential functions of the position. Applicants must: Be able to pass an in-depth Police background investigation. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their cover letter and resume weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Recruitment Timeline: Position Posted: 04/12/21 - 04/30/21 Applications Reviewed: 05/03/21 - 05/14/21 Eligible List: Week of 05/17/21 Selection Interview(s): Week of 05/31/21 * Please note: All timelines are approximate and subject to change. Application Instructions Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Please note, all completed applications for this position must be submitted no later than 11:59 pm, on the closing date of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers "How to Apply Classes" that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Contact Information Teresa Dahrens, Senior Recruiter Bureau of Human Resources Teresa.Dahrens@portlandoregon.gov (503) 823-4516 An Equal Opportunity / Affirmative Action Employer Closing Date/Time: 4/30/2021 11:59 PM Pacific

Description: Working Title ERP & BI Lead Business Analyst . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $7,500.00 - $8,500.00 Per Month ($90,000.00 - $102,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Business Analyst is a data expert who understands the business processes and functional needs of the PeopleSoft-Campus Solutions system and its configuration, regular use, and data structures within the system. The incumbent is a primary point of contact in the Campus's Information Technology Services (ITS) and the functional areas, providing module configuration, coordination of testing and support, escalating technical issues and change requests to the appropriate support staff. The incumbent also provides reporting and query writing support for the entire campus community. In addition to working within the Campus Solutions system, the incumbent works collaboratively with a variety of university departments and their systems, which includes Human Resources and Common Financials System. The incumbent provides data integration, reporting and analysis at the enterprise level. Incumbent collaborates with the PeopleSoft Administration and Technical Team on projects, break-fixes, upgrades, and testing. Incumbent also collaborates with other departments and project teams on an as-needed basis. . Position Information Lead Business Analyst - Serve as Lead Business Analyst coordinating the work effort of the Business Analyst team - Serve as an internal consultant to functional users in matters related to systems capabilities and extraction and manipulation of data for decision-making. - Provide maintenance and technical/functional support for PeopleSoft-Campus Solutions. - Perform data analysis, business process captures and design activities in collaboration with functional users. - Coordinate the activities and business processes of the functional units across careers such that system conflicts are prevented, and data integrity is maintained. - Develop test scripts and collaborate with functional users on testing of new functionality, upgrades. - Develop and recommend policies and procedures designed to increase end user accuracy, efficiency, and effectiveness of systems to functional users and managers. - Assist in identifying and analyzing Campus Solutions system-related problems, and devising solutions. - Perform daily systems operations related to PeopleSoft-Campus Solutions, including but not limited: data file feeds, user security, and other PeopleSoft administrator activities. - Keep immediate team lead, product owner and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways for dealing with such problems. - Collaborate with campus functional business analysts and PeopleSoft Security Administrators to coordinate PeopleSoft security and access needs for users in their assigned PeopleSoft module. - Work closely with functional users and the Common Management Systems (CMS) team in solving systems-related problems and in coordinating systems support for enterprise resource planning. - Collaborate with CMS team members on future Oracle and CMS upgrades and bundles. Data Reporting, Analysis, Security - Respond to customer requests for ad-hoc and standard reporting, including developing custom reports and queries as needed - Respond to customer requests for security requests, including developing new PeopleSoft roles or permission lists as needed - Collaborate with functional business analysts to ensure data integrity, quality, and consistency within the Campus Solutions system - Coordinate system wide reporting via the Enrollment Reporting System with all relevant departments - Coordinate system wide Oracle and/or CMS releases, upgrades, and bundles with all relevant departments Other duties as assigned . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Master preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience - Three years of experience with configuring, supporting, or developing PeopleSoft applications with a desired emphasis in Campus Solutions Financial Aid module. - Excellent written, verbal, and interpersonal communication skills. - Proficient with the use of Microsoft (MS) Office products: Word, Excel, Outlook, Visio, and PPT. - Proficient with report development tools such as SQL, PS Query, XML Publisher, or other similar tools - SQL experience in an Oracle Server environment preferred. - Experience working with PeopleSoft reporting tools such as PS Query and XML Publisher. - Experience using People Tools 8.x to understand PeopleSoft screen behavior and data models. - Ability to develop thorough understanding of assigned PeopleSoft module. - Relevant Student Information Systems experience using PeopleSoft, or a similar system. - Experience with configuring, supporting, or developing PeopleSoft applications. - Understanding Relational Database Management System (RDBMS). - Ability to read technical documentation, architecture artifacts, and perform data modeling. - Knowledge of IT systems in general and experience troubleshooting basic client and network issues as they relate to PeopleSoft access for proper escalation to other support teams. - Experience in project management, either as a project manager or functional lead. - Familiar with incident management systems and ability to capture detailed information for purpose of reproducing problems for problem resolution. - Skill in system analysis, business analysis, and/or requirements development. - Skill in analyzing and solving complex problems. - Ability to work quickly and efficiently in designing and implementing technical solutions. - Ability to act as a functional lead for the Campus Solutions system. - Ability to analyze technical and functional aspects of a program and troubleshoot complex technical and functional issues - Ability to analyze and troubleshoot software to find causes of errors and recommend corrective actions or improvements - Ability to work successfully in a team environment and possess the flexibility and adaptability to changing requirements is required - Ability to translate needs analysis results into functional designs and to develop and learn new technical skills quickly. - Ability to work independently on assigned service tickets to address problems/incidents and provide resolutions. . Environmental/Physical/Special - Repetitive wrist/finger motions with use of a computer. - Computer usage for extended periods of time. - Able to sit for extended periods of time. - Able to conduct business at other offices on campus. - Able to lift 2OIbs occasionally. - Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. . Application Deadline Open Until Filled. Review of applications to begin February 1, 2021. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Description: *** TEMPORARY POSITION *** The purpose of this position is to provide technical and administrative support within the User Services area for equipment inventory coordination, data quality control, and technical support for computer labs and classrooms. Under direct supervision of the Manager of User Services provide technical and operational support as needed. Typical tasks include: Track campus purchase orders for new desktop computers and reconcile records as equipment is received, assigning asset tags as needed. Receive orders of new desktop computers and related equipment and coordinate appropriate configuration and installation with other technicians. Support appropriate decommissioning of obsolete equipment to include "red tagging," E-waste preparation, component removal and eventual disposal. Contribute to the review and update of accurate equipment inventory records in the University asset management system. Assist faculty, staff, and students with use of standard application software packages such as word processors, and email systems. Demonstrate responsiveness and a strong commitment to customer service in all aspects of providing technical support. Provide support and assistance for faculty and staff desktop computers as assigned, or in classrooms and labs as requested to include computer imaging and installing or configuring software. Provide real-time consulting and intervention to address immediate problems. Diagnose user problems, verify access to necessary applications. Research hardware/software issues to find and implement solutions. Test new hardware and software. Complete Help Desk ticket requests and other duties in a timely manner and as required. BS/BA degree preferred. Minimum one year of IT support experience, (or two years without a 4-year degree.) Highly-developed verbal and written communication skills. Strong critical-thinking skills with the ability to provide IT solutions by analyzing departmental process and policy. Proven customer service and interpersonal skills required to cultivate respectful and collaborative relationships. Must be able to work well in a challenging environment where constructive feedback from others is regularly received. Knowledge and skill in supporting both Windows and Mac computers, and enterprise printing solutions. Experience working in a university IT environment where troubleshooting a variety of technical issues is required. Must be able to work a regular, reliable schedule. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Closing Date/Time: Open until filled

***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Systems and Programming Manager (GIS Program) The City of Concord is seeking a Systems and Programming Manager (GIS Program) to fill one vacancy in the Information Technology Department to lead all aspects of the City's growing GIS Program. Concord desires an individual that can serve as the visionary to guide and sustain the future growth and development of the GIS Program. Understanding how GIS can be successfully deployed within a local government setting to improve business processes, and the ability to effectively plan, promote, and develop GIS business processes technologies is a key requirement for this position. In addition, Concord is looking for someone that possess highly advanced GIS skill sets (ESRI software suite) that can manage the ArcGIS Server environment, administer ArcSDE geodatabase's within a MS SQL environment, develop and deploy GIS web applications (to AGOL, Portal, other) using Web AppBuilder or similar development tools, and will seek to integrate GIS with other City business systems. Finally, Concord is in search of an individual that will work with all City departments to understand and promote their unique functional needs, will train their staff on the use of GIS technologies, and will continually promote the use of GIS throughout the organization. The future Systems and Programming Manager is someone who aspires to build and manage a high quality, functionally rich, easy to use, and sustainable Enterprise-wide GIS Program for the City of Concord. Additionally, the Systems and Programming Manager ideal candidate is someone who: Can establish and maintain effective working relationships; Is skilled with creating and maintaining interactive on-line map applications; Can develop and lead formal and informal presentations with customers; Can build and monitor a GIS division's budget; Is passionate about customer service; Analyzes customer requests to identify the best possible solutions; Can train and coach other GIS users within the City; Is experienced with integrating spatial data with other enterprise applications; Is committed to staying current with GIS trends and technologies; Is experienced developing and implementation GIS strategic goals; Can manage and oversee the day to day GIS operations; and Embraces, promotes, and is guided by the City's Mission, Vision and Values SELECTION PROCESS 1. Submit a completed City of Concord application and the required supplemental questionnaire responses online at www.cityofconcord.org by 5:00 p.m., Friday, April 23, 2021 . Only application materials submitted online during the filing period will be accepted. Please attach a copy of your resume when you apply online. You must complete the job application in its entirety in addition to the resume submission in order to be considered (i.e., do not indicate "see resume" on job application). 2. All qualified applications and supplemental questionnaire responses will be competitively evaluated, and those candidates demonstrating the strongest desired qualifications for the position will be invited to a virtual panel interview, which is currently scheduled for Wednesday, May 5, 2021. If you are selected to participate in the panel interview process and are unavailable, we regret that we will not be able to reschedule you. 3. Successful candidates will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 months. IMPORTANT : Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly on your application. If you have any specific questions regarding the recruitment and selection process, please contact the Human Resources Department at (925) 671-3308. SYSTEMS AND PROGRAMMING MANAGER Purpose Manages the delivery of high-quality, cost effective, reliable and accurate information systems by providing systems and programming services, including geographic information services, so that internal customers receive required information in a timely manner; performs related work as required all within the context of the City's Mission, Vision, Values Statement and a strong and progressive customer service orientation. Equipment, Methods & Guidelines Uses federal, state, and local laws, regulations, policies, directives and procedures; vendor contracts; City vehicles, telephones, calculators; the internet, intranet, technical manuals, user documents; standard business software and computer systems. Working Conditions Conducts work primarily in an office setting. Conditions may involve some travel and attendance at meetings, which are conducted during the evening. May also include occasional weekend work and irregular hours to meet deadlines, and achieve objectives. Physical Demands Vision sufficient to read computer screens and operating manuals; must be able to communicate effectively both orally and in writing with co-workers and internal customers, other government agencies, vendors and contractors, consultants, service providers, and the public; must have sufficient flexibility to attach wires and cables in confined spaces; and must be able to lift irregularly shaped objects such as CPUs, printers, weighing up to 40 pounds. Emphasizes speech, hearing, and vision. Supervisory Guidance Received/Given Reports to the Information Technology Manager, receiving general administrative support and guidance in establishing program outcomes and specific objectives rather than direct control over methods; progress, results and project status is reviewed each trimester. Supervises professional and technical staff who, in turn, exercise some independence in their assignments; serves as acting division head in the absence of the Information Technology Manager. Allocation Factors/Distinctions Managerial classification. Examples of duties include, but are not limited to: Assists Customer Service Manager in preparing and administering the Client Server/GIS budget for operations. Supervises and coordinates training for assigned staff and ensures smooth work flow and high productivity through proper staffing of trained subordinates; applies City and departmental policies, procedures, and rules pertaining to work and the work group. Assesses performance and prepares performance appraisals; initiates official disciplinary action as necessary; identifies and/or resolves subordinate complaints. Determines priorities, methods, standards, and sequences of work necessary to achieve objectives; assigns personnel in accordance with priority and need. Coordinates work schedules to provide for adequate coverage on all shifts; prepares and approves vacation, leave, and overtime schedules. Supervises and performs activities related to systems analysis and programming and GIS operations; assures the development, procurement, and/or adaptation of applications programs to meet users' needs; monitors programs to assure proper operations. Serves as supervisor and backup to database administrator who: designs, develops, modifies, and deletes databases, tables, columns, indexes, stored procedures and triggers; monitors and adjusts disk storage space as required; deletes unnecessary files; issues/revokes passwords; schedules backups. Confers with departments to determine system functions and desired results; analyzes departments' system and program problems and changes in requirements; identifies and recommends modifications. Develops, interprets, and implements policies, procedures, and section directives; informs and trains users regarding the features, functions, and capabilities of programs and reports. Oversees a technical support station, which receives, logs, and responds to service, maintenance, and/or assistance requests regarding programs, reports, or computer systems. Supports the preparation of RFP packages for systems analysis and programming, and related equipment, devices, and services; negotiates and administers contracts; coordinates maintenance and repairs; reconciles and approves invoices for payment. Attends a variety of meetings; conducts special projects. Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City. Qualifications: Knowledge and Abilities Knowledge of patterns and trends associated with database design and administration, application programming design, development, and procurement, system administration, and use of a structured query language (SQL). Ability to design, develop, and maintain business applications and SQL databases; to develop and implement directives, policies, and procedures; to analyze user needs and develop automated solutions; to communicate effectively with City staff, contractors, service providers, consultants, and the public; to negotiate and administer contracts; to provide supervision and coordinate the work of other professionals; to collect and analyze information, and to draw valid conclusions; to understand, interpret, and apply appropriate rules, regulations, and procedures; to plan, organize, and review the work of subordinates; to communicate effectively, orally and in writing; and to establish and maintain cooperative and effective relationships with those contacted in the course of work. Education/Experience Education: Possession of a Bachelor's Degree in Computer Science, or a related field. Experience: Five years of increasingly responsible experience in system administration, computer applications, and database administration. Other: A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. Closing Date/Time: Fri. 04/23/21 5:00 PM Pacific Time

NOTES Please upload your most recent resume during applicantion process. First consideration will be given to those applicants that apply within the first 14 days. This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. You must upload a resume to your profile during the application process to be considered. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY Working within the Office of the Commissioner of Probation (OCP), the Project Manager for Information Services performs administrative and organizational management duties to advise and assist the Commissioner of Probation in the development and deployment of technology products and services as well as evaluating methods, practices and procedures in the probation offices of the Trial Court Department. The Project Manager will evaluate probation's technological needs and application, identifying needed improvements within individual probation offices and across the department as a whole, while also providing administrative and technical assistance and training to implement new technologies and improve the use of existing technology. This position will be the designated lead in the Office of the Commissioner of Probation for the ongoing design, development and implementation of MassCourts and related applications, working in collaboration with the Trial Court Information Services Department. The Project Manager will also advise other Trial Court Departments and other agencies of OCP policies, procedures, standards and priorities that are supported or enhanced by the MassCourts application. The Project Manager will also represent the Commissioner on a number of interdepartmental collaborations relative to the use of technology as well as with external entities. SUPERVISION RECEIVED: Receives assignments and direction from the Commissioner and First Deputy Commissioner. Works closely with the Deputy Commissioners and Regional Supervisors. MAJOR DUTIES Under the direction of the Commissioner of Probation, the Project Manager for Information Services: Works closely with the Commissioner and the Deputy Commissioners in the development and deployment of technology products and projects in the probation offices; Works closely with the Trial Court Information Services Department in the design, development and implementation of the MassCourts and related applications across all court departments; Performs detailed analysis of probation field policies and procedures as they relate to the innovative use of technology and current probation standards; Designs special products and specialized manuals to disseminate the growing knowledge base of MassCourts functions and technical information; Coordinates with the Central Identity Management Group to correct discrepancies and errors in the electronic record; Provides technical assistance to court and Office of the Commissioner of Probation staff; Works directly with court staff and trainers from the Office of the Commissioner of Probation to advise and train in the efficient use of technology and Trial Court applications while promoting an awareness of the importance of data validity and security; Promotes an atmosphere that encourages enthusiasm and user participation in the use of information technology and services; Creates a positive environment for reporting application and/or system deficiencies and suggestions for improvements and enhanced functionality; Assesses the need for training and professional development of staff in the court as related to information services, and assists the Commissioner of Probation in addressing these needs; Provides statistical data as directed by the Office of the Commissioner of Probation; and Performs such other duties as assigned by the Commissioner of Probation or his/her designee in accordance with the guidelines, policies and standards of the Massachusetts Probation Services. JOB COMPETENCIES Competencies Key Skills Ethics and Values Communicates and demonstrates the ethics and values of Probation Service and the Trial Court. Mission and Vision Understands, upholds, and communicates the stated organizational mission and vision. Applied Knowledge Understands information services operations, specialized tools, applications, and software, and how they can best serve the needs of the Probation Service. Team Building (Motivating Others) Fosters a sense of shared goals and accountabilities through the development of positive relationships in order to promote a healthy work environment. Collaboration Demonstrates flexibility and openness to modifications and adaptations suitable to the situation; Receptive to diverse ideas while respecting other's opinions and roles. Influence Understands the appropriate use of advocacy and persuasion in order to train and effectuate positive change and growth within the organization. Problem Solving Accurately assesses technology problems in Probation software applications, products, and services, and recommends and facilitates appropriate solutions. Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast changing computer programs, hardware and software through professional development. Information Technology Ability to understand and teach information technology. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Project Manager for Information Services (OCP): A Bachelor's Degree in criminal justice, sociology, computer science, psychology or related field. A Master's degree in business, computer science, organizational development, public or criminal justice administration or related field is strongly preferred. Five (5) or more years of relevant experience, at least three (3) of which must include use of MassCourts or an electronic medical record/case management software. Project management experience, including information services projects, planning and implementation. Knowledge of and proficiency in the use of a variety of project management tools such as Microsoft Project and Microsoft Office; Knowledge of current information services and state-of-the-art applications; Experience preparing and delivering presentations to senior management and/or project advisory committees and other audiences; Experience working with various levels of staff and in collaboration with other entities; Experience supervising and working with vendors, contractors and multiple project teams engaged in developing and/or implementing elements of an information services environment is preferred; Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships; Ability to understand and analyze complex issues and information relating to information system environments, various hardware and software elements which form these environments, and the organizations and people who support and make use of these environments. Ability to act on this comprehension and analysis to support and enhance these environments. Ability to analyze problems and to develop effective solutions to problems. Ability to communicate effectively in oral and written form, including the ability to communicate technical information to non-technical people and to provide training to groups of all sizes. Ability to work well under pressure and within limited time frames. Ability to travel to court locations throughout the Commonwealth. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. HOW TO APPLY: Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Judicial Branch Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

Description Note: This recruitment schedule was amended on March 25, 2021 to extend the Final Filing Date. This recruitment has been changed to "Continuous." The Information Services Department of the County of San Mateo seeks a qualified IS Manager I . Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional and technical support related to assigned countywide IS services; administers short and long-range information services planning activities; manages the effective use of assigned resources to improve organizational productivity and customer service; provides complex and responsible support to the IS Division Manager or IS Manager II in areas of expertise; and performs related work as required. DISTINGUISHING CHARACTERISTICS This is a first-level management classification that manages assigned information services activities within an assigned department. The incumbent organizes and oversees day-to-day computer information systems operations, maintenance and staff. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. This class is distinguished from the IS Manager II in that the latter is responsible for managing Countywide and/or interdepartmental information technology programs and are almost always managing other supervisory positions. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned IS Division Manager or an IS Manager II. Exercises direct and general supervision over professional, administrative, and technical support staff and may supervise other supervisory staff. IDEAL CANDIDATE 3+ years of management experience over Cybersecurity related staff and projects. Cross functional project and team collaboration experience to deliver organization benefits. Advanced experience with firewalls, Active Directory, Identity Management as well as network desktop and server security tools and techniques. Security framework experience with CIS Top 20, HIPAA, CJIS, PCI, and IRS 1075. Certified Information Systems Security Professional (CISSP) Certification. What you'll do: You will work within information technology standards established by the CISO, providing leadership and direction in your area of responsibility. You will participate in development of standards and evaluation of specific technologies, general technology trends, competencies, strategies and methodologies. You will lead multiple and/or highly complex IT project teams. You will participate in setting strategic and operational direction for the Security team. You will be responsible for ensuring that security systems and products are maintained to appropriate objectives and ensure that the team meets the customer service standards set by the department. You will be a champion for the County's IAM services and technologies. You will direct the administration of the County's security tools (firewalls, desktop and server security, patching, anti-malware, etc.) to monitor and manage tools and reporting. You will develop and maintain relationships with IT leaders in various departments. You will participate in event monitoring and incident responses for security events Examples of Duties: Duties may include, but are not limited to, the following: Responsible for managing the security team, security operations, associated technologies including but not limited to identity management, network security, incident management, threat assessments, endpoint security, email security, vendor reviews, and security architecture. Serve as the main point of contact for county wide security initiatives and communications working with each partner agency and core county resources. Remediating security as a result of cybersecurity incidents, audit findings, or agency related reports. Manage and participate in the administration and maintenance of department specific business applications and platforms; evaluate, participate in, and manages information technology and business process redesign; evaluate, select, and recommend departmental applications; establish support processes to ensure availability of application and database services. Plan, manage, and oversee the daily functions, operations, and activities of assigned information services programs. Participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures. Participate in the development, administration, and oversight of assigned budgets. Develop and standardize procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assess and monitor workload, administrative, and support systems, and internal reporting relationships; identify opportunities for improvement and make recommendations as needed. Participate in the selection of, train, motivate, and evaluate assigned personnel; work with employees to correct deficiencies; worked with manager and Human Resources to recommend related disciplinary actions. Oversee special projects as assigned. Oversee the development of consultant requests for proposals and qualifications for professional services; evaluate proposals and recommend project award; develop, negotiate, and review contract terms and amendments; ensure contractor compliance with County and department standards and specifications. Provides highly complex staff assistance to ISD Management. Performs other duties as assigned. NOTE : The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of experience in developing, administering, and implementing information services programs, including one year of supervisory responsibility. Knowledge of: Advanced principles and practices of program management, including planning, implementation and evaluation. Advanced principles and practices of computer systems management, analysis, design, and maintenance. Advanced data management theory, principles, and practices and their application to a wide variety of services and programs. Job planning and prioritizing techniques. Information management platforms and systems. Principles of personnel training, supervision and evaluation. Current technologies for systems design and delivery. English usage, spelling, vocabulary, grammar, and punctuation. Techniques for providing a high level of customer service by effectively dealing with vendors and County staff. Skill/Ability to: Plan, organize and coordinate programs and services on a comprehensive, Countywide level to meet customer needs. Coordinate program area activities with other County departments, programs and/or outside agencies. Integrate a variety of activities and services to achieve program goals, objectives and priorities. Work cooperatively with other County departments and public and private organizations. Analyze problems accurately, develop recommendations and take appropriate action to resolve them. Prepare complex and detailed written reports, procedures, grant applications and contracts. Use initiative and sound independent judgement within established procedural guidelines. Maintain accurate records and file Organize work, set priorities and meet critical deadlines. Establish and maintain effective working relationships with those contacted in the course of the work. Utilize appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea. Communicate effectively both orally and in writing. Analyze complex operational, programming and systems problems, evaluate alternatives and reach sound conclusions. Plan, schedule and manage large-scale projects. Identify critical paths and jeopardies. Negotiate agreement between differing individuals and groups of individuals. Supervise, evaluate and train assigned personnel. Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date, will receive five points added to their final passing score on this examination. A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online . If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. RECRUITMENT SCHEDULE Apply immediately. This is a continuous recruitment and is open until filled. Selections may be made at any time within the process. ~ TENTATIVE RECRUITMENT SCHEDULE FOR FIRST ROUND~ First Round Application Filing Deadline: Wednesday, March 24, 2021 11:59 PM First Round Application Screening: March 30, 2021 First Round Panel Interviews: April 13 and/or 14, 2021 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Kristin Herman (03092021) (IS Manager I - D119)