City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This is highly responsible managerial, supervisory, technical and administrative work of considerable difficulty in the planning, analysis, design, operation, maintenance, security and support of the City's public safety technology infrastructure. Under the direction of the Information Technology Services (ITS) Department Director or designee the employee in this class is responsible for planning, budgeting, organizing, directing, and coordinating the operations of the Information Technology Public Safety Services Division. The employee exercises extensive initiative and independent judgment. Work is reviewed through conferences, written reports, staff meetings, results achieved and user feedback. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category I for benefits purposes, which includes Ten (10) additional management vacation days per calendar year and a monthly vehicle allowance of $390.00. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Manages the planning, design, installation, operation, maintenance, and repair of the City's public safety technology infrastructure including but not limited to mission-critical radio communications networks, Automatic Vehicle Location (AVL) units, License Plate Readers (LPR), fingerprint readers, body camera technology, city-wide access control, city-wide video security cameras systems and associated components and applications, in order to maintain and consistently improve security, reliability, performance and capacity. Manages the Police desktop services and business applications teams in the monitoring, organizing, coordinating and responding to repair and problem requests and alerts. Prepares technology recommendation memoranda and technical specifications for the procurement of public safety technology hardware, software and services. Keeps informed on the latest developments, standards and trends in public safety technologies and services to make cost-effective recommendations. Collaborate and coordinate with staff, project managers, vendors and customers to ensure that projects and technology initiatives are completed on time, on budget and according to scope and specifications. Develops public safety technology disaster recovery and business continuity plans to deal with catastrophic and cybersecurity events. Responsible for the management of the Division's budget and preparing and presenting the division's recommended budget to the Department Director, budget office, City's Budget Advisory Board and City Manager Responsible for day to day operations in planning, organizing, and directing programs and functional responsibilities of the department's public safety services division. Works closely as part of the ITS leadership team on the department's strategic, business and operational planning and execution initiatives and activities Participates in the development and implementation of a department wide project management framework and operations services management and reporting process Manages or coordinates projects and initiatives as assigned; confers with the public, business community, governmental agencies, officials and other stakeholders including City Commission Reviews and participates in the approval process for various technology related contracts and agreements. Prepares, approves, and presents items for consideration of the City Commission Interviews candidates for employment and recommends in the interest of the City, that eligible applicants hired and that subordinate employees be transferred, promoted, reassigned, disciplined or terminated; participates in the administration of collective bargaining agreements and in the adjustment of grievances Performs related duties as required and as directed. JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Computer Science, Management, Business, Public Administration or related field. Five (5) or more years of progressively responsible professional/managerial level experience leading a public safety technology team. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Two (2) years of supervisory experience required. Preferences: At least two (2) years of project management experience. Prior governmental experience. Prior police experience. SPECIAL REQUIREMENTS: An in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. Closing Date/Time: Continuous
Jan 16, 2021
Full Time
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This is highly responsible managerial, supervisory, technical and administrative work of considerable difficulty in the planning, analysis, design, operation, maintenance, security and support of the City's public safety technology infrastructure. Under the direction of the Information Technology Services (ITS) Department Director or designee the employee in this class is responsible for planning, budgeting, organizing, directing, and coordinating the operations of the Information Technology Public Safety Services Division. The employee exercises extensive initiative and independent judgment. Work is reviewed through conferences, written reports, staff meetings, results achieved and user feedback. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category I for benefits purposes, which includes Ten (10) additional management vacation days per calendar year and a monthly vehicle allowance of $390.00. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Manages the planning, design, installation, operation, maintenance, and repair of the City's public safety technology infrastructure including but not limited to mission-critical radio communications networks, Automatic Vehicle Location (AVL) units, License Plate Readers (LPR), fingerprint readers, body camera technology, city-wide access control, city-wide video security cameras systems and associated components and applications, in order to maintain and consistently improve security, reliability, performance and capacity. Manages the Police desktop services and business applications teams in the monitoring, organizing, coordinating and responding to repair and problem requests and alerts. Prepares technology recommendation memoranda and technical specifications for the procurement of public safety technology hardware, software and services. Keeps informed on the latest developments, standards and trends in public safety technologies and services to make cost-effective recommendations. Collaborate and coordinate with staff, project managers, vendors and customers to ensure that projects and technology initiatives are completed on time, on budget and according to scope and specifications. Develops public safety technology disaster recovery and business continuity plans to deal with catastrophic and cybersecurity events. Responsible for the management of the Division's budget and preparing and presenting the division's recommended budget to the Department Director, budget office, City's Budget Advisory Board and City Manager Responsible for day to day operations in planning, organizing, and directing programs and functional responsibilities of the department's public safety services division. Works closely as part of the ITS leadership team on the department's strategic, business and operational planning and execution initiatives and activities Participates in the development and implementation of a department wide project management framework and operations services management and reporting process Manages or coordinates projects and initiatives as assigned; confers with the public, business community, governmental agencies, officials and other stakeholders including City Commission Reviews and participates in the approval process for various technology related contracts and agreements. Prepares, approves, and presents items for consideration of the City Commission Interviews candidates for employment and recommends in the interest of the City, that eligible applicants hired and that subordinate employees be transferred, promoted, reassigned, disciplined or terminated; participates in the administration of collective bargaining agreements and in the adjustment of grievances Performs related duties as required and as directed. JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Computer Science, Management, Business, Public Administration or related field. Five (5) or more years of progressively responsible professional/managerial level experience leading a public safety technology team. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Two (2) years of supervisory experience required. Preferences: At least two (2) years of project management experience. Prior governmental experience. Prior police experience. SPECIAL REQUIREMENTS: An in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. Closing Date/Time: Continuous
Position Information Are you a dynamic leader in the IT field? Join our Information Systems team in this critical leadership role! Starting Salary Up To $67.59/hour ($141,068/Year), plus a $600 per month cash allowance The County of Sonoma Information Systems Department (ISD), Technical Services Division , seeks an IT Manager to lead the technical support team dedicated to the Sonoma County Public Safety Consortium (SCPSC). The SCPSC is a Joint Powers Authority (JPA), focused on efficient and effective operation, maintenance, and improvement of the public safety communication and data management systems in Sonoma County. In this dynamic role, you will assist SCPSC partners and staff in making the best use of existing and emerging technical services provided by ISD. You will lead and coordinate a support team focused on the Intergraph Public Safety suite of applications, databases, and interfaces used by member agencies of the SCPSC. The Intergraph suite includes Computer Aided Dispatch, Mobile for Public Safety, Records Management, and Edge Frontier components, with interfaces to internal and external systems. The team also provides service desk, network, server, application, database, and interface support. As an IT Manager, you will also: Participate in strategic planning and implementation Prepare budgets and recommend solutions to business problems Design, review, and approve system and technical specifications Coordinate procurement THE IDEAL CANDIDATE The most qualified candidate for this position will have a broad technical background, excellent customer service skills, and an ability to work together closely with business partners, vendors, and staff to effectively leverage services. This includes possession of extensive knowledge of a variety of technical concepts, regulations, standards, practices, and procedures, as well as the judgment and skill necessary to plan, prioritize, and accomplish business goals. Additionally, the ideal candidate will possess: Strong analytical, planning, time management, problem-solving, and organizational skills A clear understanding of IT standards, practices, controls, and regulatory frameworks Demonstrated knowledge of project management, asset management, project cost accounting, and change management frameworks Experience applying technical knowledge of the principles of systems integration, network security and systems administration. The ability to communicate effectively with clients, vendors, team members, senior staff, and other stakeholders Experience conducting business systems analysis including review, cost-estimating, recommending solutions, developing technical specifications, and preparing project and annual budgets Project management experience including system implementation/updates, managing timelines and client expectations, coordination of staff/resources, planning, and training on new systems Strong strategic planning, business service promotion, solutions engineering, personnel management, and contract management skills Experience supporting public safety systems What makes Sonoma County a great choice The County of Sonoma offers a rare and compelling array of scenic, recreational, and geographic characteristics that include over 200 award winning wineries, majestic redwoods, inspiring coastline and beaches, and the vibrant Russian River. Encompassing over one million acres of land and water, rich with agriculture, parks, campsites, lakes, and open spaces, the County is home to over 500,000 residents and offers a wide variety of art and music festivals, farmers' markets, and concert venues. Local schools continually rank high on California's Academic Performance Index, and the Santa Rosa Junior College and Sonoma State University offer higher education opportunities. The County of Sonoma is a general law county, governed by a five-member Board of Supervisors. The Board is fully committed to a mission and vision which value high quality services that support and enrich the community, strong leadership, engaged citizen participation, transparency and accuracy in information, and efficient and fiscally sustainable government. The County Administrator leads a team of dedicated department heads who work collaboratively to address and strategically prepare for County initiatives and challenges. The County has 28 departments, agencies, and special districts, and employs over 4,000 regular employees with an annual budget of approximately $1.78 billion for fiscal year 2019-2020. Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $1,700 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) . THE INFORMATION SYSTEMS DEPARTMENT The County of Sonoma Information Systems Department employees 116 staff who provide technology solutions that support and enhance the service delivery systems of Sonoma County. Please visit the department's website: http://sonomacounty.ca.gov/ISD Please note: This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive "Security Clearance" be performed, after hire, by the Sonoma County Sheriff's Office. Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Following current Public Health Orders and department needs, this position may initially work both remote as well as on-site, transitioning to full-time on-site when required and allowed. This recruitment is being conducted to fill one position in the Information Systems Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Information Systems Project Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from a four-year college or university with major coursework in computer science, information systems, electrical engineering or a closely related field would provide this opportunity. Additional highly relevant experience, formal training, and/or certifications directly related to area of assignment may be substituted for the required education. Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, four years of technical professional experience involving systems analysis, programming, systems support, systems engineering, or similar field in a multi-platform information systems environment, including two years of experience either supervising other employees or functioning as a team leader on various projects. Specific experience related to the work of the assigned division may be required. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge and understanding of: the inter-relationship of mainframe, PC, LAN, Network and telecommunications systems including hardware components, software applications, operating systems, and documentation; methods to analyze and recommend business solutions to meet customer needs and requirements; principles, methods, and techniques of systems analysis; techniques, tools, and principles of project management. Depending on assignment: database design; structured coding and analysis; application development products; specific programming techniques and languages; computer operations, including operating systems and software products; local and wide area network design, management, and operation; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles of data security; methods and techniques of providing support to users; design and maintenance of wireless communication systems; telecommunications systems and applications including voice, data, video, fiberoptics, and other components. Working knowledge and understanding of: requirements and methods of procurement, contract negotiation and preparation; principles and practices of personnel supervision and management; budgeting principles and procedures. Ability to: plan, organize and manage the activities of assigned staff; design, coordinate, and manage complex projects, systems, and/or operations; adapt to and plan for changes in technology and work environment; analyze customer's problems, develop effective business solutions, and prepare cost estimates; work cooperatively and effectively with staff, customers, vendors, and the public; perform a variety of tasks in a consistent and accurate manner; analyze and evaluate information, problems, and situations and develop an effective course of action; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: MN HR Technician: RR
Jan 12, 2021
Full Time
Position Information Are you a dynamic leader in the IT field? Join our Information Systems team in this critical leadership role! Starting Salary Up To $67.59/hour ($141,068/Year), plus a $600 per month cash allowance The County of Sonoma Information Systems Department (ISD), Technical Services Division , seeks an IT Manager to lead the technical support team dedicated to the Sonoma County Public Safety Consortium (SCPSC). The SCPSC is a Joint Powers Authority (JPA), focused on efficient and effective operation, maintenance, and improvement of the public safety communication and data management systems in Sonoma County. In this dynamic role, you will assist SCPSC partners and staff in making the best use of existing and emerging technical services provided by ISD. You will lead and coordinate a support team focused on the Intergraph Public Safety suite of applications, databases, and interfaces used by member agencies of the SCPSC. The Intergraph suite includes Computer Aided Dispatch, Mobile for Public Safety, Records Management, and Edge Frontier components, with interfaces to internal and external systems. The team also provides service desk, network, server, application, database, and interface support. As an IT Manager, you will also: Participate in strategic planning and implementation Prepare budgets and recommend solutions to business problems Design, review, and approve system and technical specifications Coordinate procurement THE IDEAL CANDIDATE The most qualified candidate for this position will have a broad technical background, excellent customer service skills, and an ability to work together closely with business partners, vendors, and staff to effectively leverage services. This includes possession of extensive knowledge of a variety of technical concepts, regulations, standards, practices, and procedures, as well as the judgment and skill necessary to plan, prioritize, and accomplish business goals. Additionally, the ideal candidate will possess: Strong analytical, planning, time management, problem-solving, and organizational skills A clear understanding of IT standards, practices, controls, and regulatory frameworks Demonstrated knowledge of project management, asset management, project cost accounting, and change management frameworks Experience applying technical knowledge of the principles of systems integration, network security and systems administration. The ability to communicate effectively with clients, vendors, team members, senior staff, and other stakeholders Experience conducting business systems analysis including review, cost-estimating, recommending solutions, developing technical specifications, and preparing project and annual budgets Project management experience including system implementation/updates, managing timelines and client expectations, coordination of staff/resources, planning, and training on new systems Strong strategic planning, business service promotion, solutions engineering, personnel management, and contract management skills Experience supporting public safety systems What makes Sonoma County a great choice The County of Sonoma offers a rare and compelling array of scenic, recreational, and geographic characteristics that include over 200 award winning wineries, majestic redwoods, inspiring coastline and beaches, and the vibrant Russian River. Encompassing over one million acres of land and water, rich with agriculture, parks, campsites, lakes, and open spaces, the County is home to over 500,000 residents and offers a wide variety of art and music festivals, farmers' markets, and concert venues. Local schools continually rank high on California's Academic Performance Index, and the Santa Rosa Junior College and Sonoma State University offer higher education opportunities. The County of Sonoma is a general law county, governed by a five-member Board of Supervisors. The Board is fully committed to a mission and vision which value high quality services that support and enrich the community, strong leadership, engaged citizen participation, transparency and accuracy in information, and efficient and fiscally sustainable government. The County Administrator leads a team of dedicated department heads who work collaboratively to address and strategically prepare for County initiatives and challenges. The County has 28 departments, agencies, and special districts, and employs over 4,000 regular employees with an annual budget of approximately $1.78 billion for fiscal year 2019-2020. Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $1,700 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) . THE INFORMATION SYSTEMS DEPARTMENT The County of Sonoma Information Systems Department employees 116 staff who provide technology solutions that support and enhance the service delivery systems of Sonoma County. Please visit the department's website: http://sonomacounty.ca.gov/ISD Please note: This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive "Security Clearance" be performed, after hire, by the Sonoma County Sheriff's Office. Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Following current Public Health Orders and department needs, this position may initially work both remote as well as on-site, transitioning to full-time on-site when required and allowed. This recruitment is being conducted to fill one position in the Information Systems Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Information Systems Project Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from a four-year college or university with major coursework in computer science, information systems, electrical engineering or a closely related field would provide this opportunity. Additional highly relevant experience, formal training, and/or certifications directly related to area of assignment may be substituted for the required education. Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, four years of technical professional experience involving systems analysis, programming, systems support, systems engineering, or similar field in a multi-platform information systems environment, including two years of experience either supervising other employees or functioning as a team leader on various projects. Specific experience related to the work of the assigned division may be required. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge and understanding of: the inter-relationship of mainframe, PC, LAN, Network and telecommunications systems including hardware components, software applications, operating systems, and documentation; methods to analyze and recommend business solutions to meet customer needs and requirements; principles, methods, and techniques of systems analysis; techniques, tools, and principles of project management. Depending on assignment: database design; structured coding and analysis; application development products; specific programming techniques and languages; computer operations, including operating systems and software products; local and wide area network design, management, and operation; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles of data security; methods and techniques of providing support to users; design and maintenance of wireless communication systems; telecommunications systems and applications including voice, data, video, fiberoptics, and other components. Working knowledge and understanding of: requirements and methods of procurement, contract negotiation and preparation; principles and practices of personnel supervision and management; budgeting principles and procedures. Ability to: plan, organize and manage the activities of assigned staff; design, coordinate, and manage complex projects, systems, and/or operations; adapt to and plan for changes in technology and work environment; analyze customer's problems, develop effective business solutions, and prepare cost estimates; work cooperatively and effectively with staff, customers, vendors, and the public; perform a variety of tasks in a consistent and accurate manner; analyze and evaluate information, problems, and situations and develop an effective course of action; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: MN HR Technician: RR
City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Program Administrator to fill one (1) current vacancy for our Administrative Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year THE POSITION The Program Administrator will plan and manage project strategies and main objectives and assess the impact on the City. This position will be responsible for coordinating Information Technology (IT) projects of various levels of complexity that are used to meet City-wide goals. This position will oversee the entire project management process and will offer strategic guidance while ensuring proper communication between interdependent teams within the City. DEFINITION Under limited supervision, plans, organizes and administers Information Technology (IT) projects of various levels of complexity; leads, supervises, and coordinates the work of assigned professional and support staff that are acting as project team members, may respond to emergencies after hours; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Information Technology Manager. Exercises direct supervision over technical staff. CLASS CHARACTERISTICS This advanced journey classification exercises independent judgment in managing, directing, and coordinating the planning and implementation of major Information Technology projects and initiatives. Incumbents are responsible for planning, organizing, reviewing and evaluating the work of assigned staff and for providing support to management in a variety of areas. Performance of the work requires the use of independence, initiative and discretion within established guidelines. ESSENTIAL FUNCTIONS Plans, organizes, administers and coordinates the implementation of Information Technology projects, assigns and reviews the work of technical and professional team members. Prepares a variety of periodic progress and special reports related to projects and activities. Reviews cost estimates, interprets plans and specifications for contractors, and determines contractual compliance. Conducts contract bid or requests for proposal openings for IT projects, including review and approval of bid documentation. Confers and negotiates with City employees relative to the implementation of IT projects. Represents Information Technology in meetings with representatives of City departments; governmental agencies; professionals, business and community organizations. Assists in the preparation of budgets for Capital Improvement Projects and other projects. Provides staff leadership and technical assistance to committees and facilitates project team meetings; may serve as a member to a variety of technology committees and commissions. Assists with preparation of recommendations for annual grant and program budgets; provides input for and prepares various grant applications and annual performance reports of activities. Monitors legislation and developments related to areas of responsibility and evaluates their impact on City operations and programs and recommends and implements policy and procedural improvements. Assists in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommends and administers policies and procedures. Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs reviews and evaluates work products, methods, and procedures meets with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements employee performance counseling and first level discipline procedures. Serves as the liaison for issues relating to technology to other divisions, departments, and outside agencies; responds to and resolves requests, inquiries, and issues. Attends new product and technology training sessions; stays abreast of new trends and innovations in the field of information technology. Ensures staff comply with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in computer science, information technology, business or public administration, or a related field, and; Three (3) years of professional level experience in project leadership and management or similar and as well as experience with complex information technology and software applications. Two (2) years of the above experience should be in a supervisory or lead capacity involving program or project management. LICENSES AND CERTIFICATIONS Project Management Professional (PMP) certification, Project Management Institute certification, Information Technology Infrastructure Library (ITIL) or Project Management Body of Knowledge (PMBOK) are preferred. Possession of or ability to obtain and maintain a valid California Driver's License. NECCESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Programs, principles and resources related to the program assigned; developing program monitoring and evaluation techniques. Administrative principles and practices, including budgeting, goals and objectives development, and work planning. Principles of grant application and proposal preparation and grant monitoring and reporting techniques. Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and training of staff in work procedures. Principles and practices of leadership. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Functions, capabilities and limitations of hardware and software. Advanced principles and practices of computer science, information technology and telecommunications. Principles and practices of program development and administration. Principles and practices of municipal budget preparation and administration. Departmental policy, procedures and operations. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Negotiate favorable contract terms for the City in assigned area of responsibility. Organize and prepare effective grant applications and proposals; prepare, administer and monitor grant and program budgets. Prepare or assists with the preparation of large program budgets. Analyze problems, identify alternative solutions, anticipate project consequences of proposed actions and implement recommendations in support of goals. Prepare clear and concise administrative and financial reports. Make persuasive oral presentations of ideas and recommendations. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Organize work, set priorities, establish goals and objectives, and exercise sound, independent judgment within established guidelines. Participate in the development and administration of division goals, objectives, and procedures. Respond to client needs and inquiries; evaluate client business requirements and implement information technology solutions. Represent the City in meetings with public agencies and others outside the City; interpret and apply complex rules, regulations, laws, and ordinances Research, analyze, and evaluate new service delivery methods and techniques. Interpret and apply federal, state, and local policies, laws, and regulations. Demonstrate an awareness and appreciation of the cultural diversity of the community. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and Live Scan background screening. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please select which certifications you currently possess. Project Management Professional certification Project Management Institute certification Information Technology Infrastructure Library Project Management Body of Knowledge 06 How many years of experience do you have with using Project Management Body of Knowledge (PMBOK)? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 07 How many years of experience do you have with using Information Technology Infrastructure Library (ITIL)? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 08 How many years of professional level experience do you have in the project leadership and management ? No Experience Less than three years More than three, but less than five years More than five, but less than seven years More than seven, but less than nine years More than nine, but less than ten years Ten years or more 09 Please indicate the number of years of supervisory or lead experience that you possess within the experience specified above. None Less than 2 years 2 years but less than 5 years 5 years or more 10 How many years of experience do you have in complex information technology and software applications? No Experience Less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years Ten years or more 11 How many years of experience do you have planning and managing projects with an estimated duration of 6 months to a year? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 12 Please describe the project(s) in detail that had an estimated duration of 6 months to a year or longer. Also explain your techniques used, the final result, and lessons learned. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
Jan 21, 2021
Full Time
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Program Administrator to fill one (1) current vacancy for our Administrative Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year THE POSITION The Program Administrator will plan and manage project strategies and main objectives and assess the impact on the City. This position will be responsible for coordinating Information Technology (IT) projects of various levels of complexity that are used to meet City-wide goals. This position will oversee the entire project management process and will offer strategic guidance while ensuring proper communication between interdependent teams within the City. DEFINITION Under limited supervision, plans, organizes and administers Information Technology (IT) projects of various levels of complexity; leads, supervises, and coordinates the work of assigned professional and support staff that are acting as project team members, may respond to emergencies after hours; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Information Technology Manager. Exercises direct supervision over technical staff. CLASS CHARACTERISTICS This advanced journey classification exercises independent judgment in managing, directing, and coordinating the planning and implementation of major Information Technology projects and initiatives. Incumbents are responsible for planning, organizing, reviewing and evaluating the work of assigned staff and for providing support to management in a variety of areas. Performance of the work requires the use of independence, initiative and discretion within established guidelines. ESSENTIAL FUNCTIONS Plans, organizes, administers and coordinates the implementation of Information Technology projects, assigns and reviews the work of technical and professional team members. Prepares a variety of periodic progress and special reports related to projects and activities. Reviews cost estimates, interprets plans and specifications for contractors, and determines contractual compliance. Conducts contract bid or requests for proposal openings for IT projects, including review and approval of bid documentation. Confers and negotiates with City employees relative to the implementation of IT projects. Represents Information Technology in meetings with representatives of City departments; governmental agencies; professionals, business and community organizations. Assists in the preparation of budgets for Capital Improvement Projects and other projects. Provides staff leadership and technical assistance to committees and facilitates project team meetings; may serve as a member to a variety of technology committees and commissions. Assists with preparation of recommendations for annual grant and program budgets; provides input for and prepares various grant applications and annual performance reports of activities. Monitors legislation and developments related to areas of responsibility and evaluates their impact on City operations and programs and recommends and implements policy and procedural improvements. Assists in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommends and administers policies and procedures. Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs reviews and evaluates work products, methods, and procedures meets with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements employee performance counseling and first level discipline procedures. Serves as the liaison for issues relating to technology to other divisions, departments, and outside agencies; responds to and resolves requests, inquiries, and issues. Attends new product and technology training sessions; stays abreast of new trends and innovations in the field of information technology. Ensures staff comply with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in computer science, information technology, business or public administration, or a related field, and; Three (3) years of professional level experience in project leadership and management or similar and as well as experience with complex information technology and software applications. Two (2) years of the above experience should be in a supervisory or lead capacity involving program or project management. LICENSES AND CERTIFICATIONS Project Management Professional (PMP) certification, Project Management Institute certification, Information Technology Infrastructure Library (ITIL) or Project Management Body of Knowledge (PMBOK) are preferred. Possession of or ability to obtain and maintain a valid California Driver's License. NECCESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Programs, principles and resources related to the program assigned; developing program monitoring and evaluation techniques. Administrative principles and practices, including budgeting, goals and objectives development, and work planning. Principles of grant application and proposal preparation and grant monitoring and reporting techniques. Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and training of staff in work procedures. Principles and practices of leadership. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Functions, capabilities and limitations of hardware and software. Advanced principles and practices of computer science, information technology and telecommunications. Principles and practices of program development and administration. Principles and practices of municipal budget preparation and administration. Departmental policy, procedures and operations. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Negotiate favorable contract terms for the City in assigned area of responsibility. Organize and prepare effective grant applications and proposals; prepare, administer and monitor grant and program budgets. Prepare or assists with the preparation of large program budgets. Analyze problems, identify alternative solutions, anticipate project consequences of proposed actions and implement recommendations in support of goals. Prepare clear and concise administrative and financial reports. Make persuasive oral presentations of ideas and recommendations. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Organize work, set priorities, establish goals and objectives, and exercise sound, independent judgment within established guidelines. Participate in the development and administration of division goals, objectives, and procedures. Respond to client needs and inquiries; evaluate client business requirements and implement information technology solutions. Represent the City in meetings with public agencies and others outside the City; interpret and apply complex rules, regulations, laws, and ordinances Research, analyze, and evaluate new service delivery methods and techniques. Interpret and apply federal, state, and local policies, laws, and regulations. Demonstrate an awareness and appreciation of the cultural diversity of the community. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and Live Scan background screening. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please select which certifications you currently possess. Project Management Professional certification Project Management Institute certification Information Technology Infrastructure Library Project Management Body of Knowledge 06 How many years of experience do you have with using Project Management Body of Knowledge (PMBOK)? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 07 How many years of experience do you have with using Information Technology Infrastructure Library (ITIL)? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 08 How many years of professional level experience do you have in the project leadership and management ? No Experience Less than three years More than three, but less than five years More than five, but less than seven years More than seven, but less than nine years More than nine, but less than ten years Ten years or more 09 Please indicate the number of years of supervisory or lead experience that you possess within the experience specified above. None Less than 2 years 2 years but less than 5 years 5 years or more 10 How many years of experience do you have in complex information technology and software applications? No Experience Less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years Ten years or more 11 How many years of experience do you have planning and managing projects with an estimated duration of 6 months to a year? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 12 Please describe the project(s) in detail that had an estimated duration of 6 months to a year or longer. Also explain your techniques used, the final result, and lessons learned. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Analyst to fill one (1) current vacancy for our Administration Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The IT Analyst will support primarily Police and Fire departments, and will evaluate and maintain public safety enterprise applications including computer-aided dispatch (CAD), police Records Management System (RMS), staffing software, and emergency medical dispatch. The ideal candidate will be a self-starter who can work within a team framework, conduct system maintenance, assist with database administration, create custom reports, and assist with application upgrades and support. DEFINITION Under direction, provides professional analytical support to City-wide technology programs in diverse capacities. Areas of responsibility include, but are not limited to, business applications modification and maintenance, enterprise system application design, implementation, and administration; responds to complex user support problems; monitors system application performance to ensure performance and reliability standards are met; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direction the Information Technology Manager. May exercise technical and functional direction over assigned staff. CLASS CHARACTERISTICS This fully qualified journey-level classification is responsible for performing the full range of professional technology support services. Incumbents work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Provides analytical support to City-wide technology programs in diverse technology areas including, but not limited to, business applications modification and maintenance, and network or communications infrastructure design, implementation, and administration. Troubleshoots, diagnoses and maintains complex enterprise applications on servers; ensures application system integration for operability across multiple platforms and technologies. Monitors technology systems to evaluate reliability, conformance to performance metrics, and overall availability; tests, installs, implements, maintains, and modifies a diverse range of system hardware and software; confers with clients to determine needs and system configurations; defines and performs primary testing of enhancement/upgrades before release to users. Oversees enterprise application security; monitors system application security to identify any breaches; activates procedures and responses to application security issues; provides recommendations to mitigate risk. Receives and manages work orders; troubleshoots and resolves enterprise system software, hardware, work station, server, database, peripherals, and infrastructure issues. Conducts systems analysis in the design, implementation, maintenance and upgrades of enterprise information system and related applications, utilities, hardware, and peripherals. Identifies system deficiencies or additional resource requirements; develops and implements modified or enhanced systems to increase their efficiency, reliability, and availability; implements, tests, and evaluates the effectiveness of solutions. Prepares user documentation, including flow charts, standard operating procedures, user guides and training materials; trains and instructs users in the use of applications. Coordinates a variety of information technology projects; guides technical staff involved; maintains projects definitions, work plans, documentation, scheduling, and status reporting. Assists in the development and implementation of technology related protocols, policies, procedures, and operating standards. Prepares technical documentation for assigned technology program areas; updates as needed. Assists in division budgeting and fiscal planning for services and equipment needs. Conducts research and stays current on new trends and innovative solutions for technology programs; recommends new technologies which would improve the division's operational effectiveness or services to client divisions. Observes and complies with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in information technology, computer science, or a related field, and; Three (3) years of experience providing analytical support to information technology enterprise systems in an assigned program area. LICENSES AND CERTIFICATIONS Possession of, or ability to obtain and maintain, a valid California Driver's License. NECESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles of lead supervision and training. Operations, services, and activities of integrated information technology systems. Correlations across integrated technology services, including operating systems and network/communications. Principles, practices, methods, and techniques of troubleshooting, diagnosing, and resolving hardware and software, and network/telecommunication system issues. Methods and techniques of installing, configuring, administering, and monitoring a diverse range of enterprise application on physical and virtual systems. Methods and techniques of eliciting information and performing diagnostic procedures on technology systems. Security and monitoring devices, and procedures necessary to maintain the integrity and security of data in enterprise applications. Industry best practices of information technology management and control. Enterprise resource planning system principles and concepts. Methods and techniques of developing work flow diagrams for business process automation. Principles and practices of project management. Database principles and practices. Operational characteristics of desktop, network, and telecommunication systems hardware, software, and peripheral equipment. Methods and techniques of evaluating system effectiveness and responding accordingly. Methods and techniques of conducting research. Principles and practices of developing and maintaining technical documentation, files, and records. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Lead, plan and review the work of assigned staff. Provide professional support to a diverse range of the City's technology programs. Perform complex duties in the installation, configuration, administration, and maintenance of enterprise systems and related software in assigned program areas. Participate in the design, development, testing, and implementation of new technology systems. Evaluate, research, and diagnose complex user issues and recommend solutions. Work with end users to develop enhanced applications for business process automation. Document, review, assess, improve and implement system processes. Participate in the development and implementation of technology policies, procedures, and protocols. Monitor enterprise applications operational effectiveness, reliability or security vulnerability, and respond accordingly. Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed. Plan, develop, and facilitate training. Assist in system configuration, integration, and tuning. Prepare clear and concise technical documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and extensive background investigation. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please list any IT certifications you may have (If, none, please type N/A) 06 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 07 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Please select below the number of years experience you possess providing analytical support to an information technology enterprise systems in an assigned program area. No Experience, or less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years More than ten years 10 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 11 How many years of experience do you possess working with public safety in an information Systems capacity? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 12 How many years of experience do you possess working with Computer Aided Dispatch software? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 13 Please specify your experience analyzing and solving standard software, hardware, and network problems. I have no or very limited experience performing this task. I have some training in this area, but no or very little experience performing this task. I have some experience performing this task but would need additional training. I have performed this task independently under normal supervision. I have extensive experience performing this task. I have extensive experience performing this task and have trained and/or supervised others in the performance of this task. 14 Please rate your Structured Query Language (SQL) experience. No Experience Novice Journey Expert 15 How many years of Structured Query Language (SQL) experience do you possess? No Experience Less than one year More than one, but less than two years More than two, but less than three years More than three, but less than four years More than four, but less than five years More than five years 16 Describe a time when SQL programming was required to accomplish a project or task. If you do not have this experience, please indicate N/A 17 Describe the techniques you have used to effectively enhance a business process using software. In your response, please provide an example that showcases your level of skills/knowledge of techniques utilized. What were the challenges and how did you overcome them? If you do not have this experience, please indicate N/A. 18 Describe your direct experience with the responsibility of overseeing the development of an Application Programming Interface (API) between two software programs. In your response, please provide an example that showcases your level of skills/knowledge of APIs. If you do not have this experience, please indicate N/A. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
Jan 21, 2021
Full Time
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Analyst to fill one (1) current vacancy for our Administration Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The IT Analyst will support primarily Police and Fire departments, and will evaluate and maintain public safety enterprise applications including computer-aided dispatch (CAD), police Records Management System (RMS), staffing software, and emergency medical dispatch. The ideal candidate will be a self-starter who can work within a team framework, conduct system maintenance, assist with database administration, create custom reports, and assist with application upgrades and support. DEFINITION Under direction, provides professional analytical support to City-wide technology programs in diverse capacities. Areas of responsibility include, but are not limited to, business applications modification and maintenance, enterprise system application design, implementation, and administration; responds to complex user support problems; monitors system application performance to ensure performance and reliability standards are met; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direction the Information Technology Manager. May exercise technical and functional direction over assigned staff. CLASS CHARACTERISTICS This fully qualified journey-level classification is responsible for performing the full range of professional technology support services. Incumbents work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Provides analytical support to City-wide technology programs in diverse technology areas including, but not limited to, business applications modification and maintenance, and network or communications infrastructure design, implementation, and administration. Troubleshoots, diagnoses and maintains complex enterprise applications on servers; ensures application system integration for operability across multiple platforms and technologies. Monitors technology systems to evaluate reliability, conformance to performance metrics, and overall availability; tests, installs, implements, maintains, and modifies a diverse range of system hardware and software; confers with clients to determine needs and system configurations; defines and performs primary testing of enhancement/upgrades before release to users. Oversees enterprise application security; monitors system application security to identify any breaches; activates procedures and responses to application security issues; provides recommendations to mitigate risk. Receives and manages work orders; troubleshoots and resolves enterprise system software, hardware, work station, server, database, peripherals, and infrastructure issues. Conducts systems analysis in the design, implementation, maintenance and upgrades of enterprise information system and related applications, utilities, hardware, and peripherals. Identifies system deficiencies or additional resource requirements; develops and implements modified or enhanced systems to increase their efficiency, reliability, and availability; implements, tests, and evaluates the effectiveness of solutions. Prepares user documentation, including flow charts, standard operating procedures, user guides and training materials; trains and instructs users in the use of applications. Coordinates a variety of information technology projects; guides technical staff involved; maintains projects definitions, work plans, documentation, scheduling, and status reporting. Assists in the development and implementation of technology related protocols, policies, procedures, and operating standards. Prepares technical documentation for assigned technology program areas; updates as needed. Assists in division budgeting and fiscal planning for services and equipment needs. Conducts research and stays current on new trends and innovative solutions for technology programs; recommends new technologies which would improve the division's operational effectiveness or services to client divisions. Observes and complies with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in information technology, computer science, or a related field, and; Three (3) years of experience providing analytical support to information technology enterprise systems in an assigned program area. LICENSES AND CERTIFICATIONS Possession of, or ability to obtain and maintain, a valid California Driver's License. NECESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles of lead supervision and training. Operations, services, and activities of integrated information technology systems. Correlations across integrated technology services, including operating systems and network/communications. Principles, practices, methods, and techniques of troubleshooting, diagnosing, and resolving hardware and software, and network/telecommunication system issues. Methods and techniques of installing, configuring, administering, and monitoring a diverse range of enterprise application on physical and virtual systems. Methods and techniques of eliciting information and performing diagnostic procedures on technology systems. Security and monitoring devices, and procedures necessary to maintain the integrity and security of data in enterprise applications. Industry best practices of information technology management and control. Enterprise resource planning system principles and concepts. Methods and techniques of developing work flow diagrams for business process automation. Principles and practices of project management. Database principles and practices. Operational characteristics of desktop, network, and telecommunication systems hardware, software, and peripheral equipment. Methods and techniques of evaluating system effectiveness and responding accordingly. Methods and techniques of conducting research. Principles and practices of developing and maintaining technical documentation, files, and records. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Lead, plan and review the work of assigned staff. Provide professional support to a diverse range of the City's technology programs. Perform complex duties in the installation, configuration, administration, and maintenance of enterprise systems and related software in assigned program areas. Participate in the design, development, testing, and implementation of new technology systems. Evaluate, research, and diagnose complex user issues and recommend solutions. Work with end users to develop enhanced applications for business process automation. Document, review, assess, improve and implement system processes. Participate in the development and implementation of technology policies, procedures, and protocols. Monitor enterprise applications operational effectiveness, reliability or security vulnerability, and respond accordingly. Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed. Plan, develop, and facilitate training. Assist in system configuration, integration, and tuning. Prepare clear and concise technical documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and extensive background investigation. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please list any IT certifications you may have (If, none, please type N/A) 06 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 07 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Please select below the number of years experience you possess providing analytical support to an information technology enterprise systems in an assigned program area. No Experience, or less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years More than ten years 10 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 11 How many years of experience do you possess working with public safety in an information Systems capacity? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 12 How many years of experience do you possess working with Computer Aided Dispatch software? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 13 Please specify your experience analyzing and solving standard software, hardware, and network problems. I have no or very limited experience performing this task. I have some training in this area, but no or very little experience performing this task. I have some experience performing this task but would need additional training. I have performed this task independently under normal supervision. I have extensive experience performing this task. I have extensive experience performing this task and have trained and/or supervised others in the performance of this task. 14 Please rate your Structured Query Language (SQL) experience. No Experience Novice Journey Expert 15 How many years of Structured Query Language (SQL) experience do you possess? No Experience Less than one year More than one, but less than two years More than two, but less than three years More than three, but less than four years More than four, but less than five years More than five years 16 Describe a time when SQL programming was required to accomplish a project or task. If you do not have this experience, please indicate N/A 17 Describe the techniques you have used to effectively enhance a business process using software. In your response, please provide an example that showcases your level of skills/knowledge of techniques utilized. What were the challenges and how did you overcome them? If you do not have this experience, please indicate N/A. 18 Describe your direct experience with the responsibility of overseeing the development of an Application Programming Interface (API) between two software programs. In your response, please provide an example that showcases your level of skills/knowledge of APIs. If you do not have this experience, please indicate N/A. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
Senior Information Technology Analyst 2016 City of Waco, TX 1 of 3 Senior Information Technology Analyst Professional / Technical 1840 Physical Type # 1 Information Technology Manager Information Technology 127 Exempt PRIMARY DUTY: Under general supervision, provides hardware and software support for the City's computer programs, peripherals, equipment and infrastructure for the Information Technology (IT) Department. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Maintains and upgrades network system, hardware, peripherals, specialty equipment and software applications; analyzes IT operational issues and resolves problems within scope of authority and training; duties may vary according to job assignment. • Implements and maintains technology solutions for the City's network and server infrastructure. • Works independently to identify and analyze IT operations, prioritize solutions and assure that hardware and software systems are available, reliable and efficient. • Manages IT projects for implementation and integration of new technology and system upgrades. • Performs system maintenance and updates according to IT Department procedures and industry standards. • Analyzes and makes changes to the application programs, including development, maintenance, upgrades, installations, user access, second tier assistance, testing and security. • Maintains, tests and troubleshoots operating systems and technical problems; restores functionality, documents procedures and provides user training. • Monitors network functionality and utilization; researches security and access problems and develops solutions; detects and corrects errors; monitors and verifies data backups; identifies technical problems which need to be addressed by improved procedures and work standards. • Identifies problems and diagnoses and troubleshoots operational issues; monitors operational and access trends and enforces security protocols. • Maintains midrange and network server operating systems and application software. • Writes new and modifies existing control language programs for system management. • May coordinate with the work of Help Desk Technicians; prioritizes service requests, assigns work, monitors results and provides technical leadership and guidance; verifies that all service issues are addressed and resolved. • Refers complex problems to IT Management and tracks the problem until it has been resolved. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency or as required. • Performs other related and assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City organization, operations, policies and procedures. • Current IT operations, policies and procedures. • Network topologies and protocols and internet technical knowledgebase services. • Network hardware, software and peripheral equipment maintenance and troubleshooting techniques. Senior IT Analyst City of Waco, TX 2 of 3 • Network system access and security guidelines and standards. • Principles and practices of technology management, infrastructure system development, project planning and systems integration in a public sector environment. Skill in: • Analyzing IT issues, evaluating alternatives and developing recommendations and strategies. • Working independently in a technical environment with interlinked and changing priorities. • Quickly and effectively diagnosing and resolving technical problems in a network environment. • Assessing customer support needs and developing and implementing effective solutions. • Using basic tools, equipment and procedures for repairing computers and peripheral devices. • Interpreting and completing technical instructions and complex variables. • Installing, configuring, testing, operating and maintaining IT network systems and equipment. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology or a related field is required; AND three years of current IT project management and technical support experience; OR an equivalent combination of education and experience. Bachelor's Degree in Computer Science is desirable. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Microsoft, Cisco, Oracle and other professional IT certifications are desirable. • Some incumbents may be required to obtain additional specific skills training and technical certifications. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Kneeling - Bending legs at knee to come to a rest on knee or knees. o Crouching - Bending the body downward and forward by bending leg and spine. o Crawling - Moving about on hands and knees or hands and feet. o Reaching - Extending hand(s) and arm(s) in any direction. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Senior IT Analyst City of Waco, TX 3 of 3 o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o Requires vision capacity to perform fine calibrations and differentiate between colored wires. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment; with some travel from site to site o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is frequently in close quarters, crawl spaces, enclosed rooms and other areas that could cause claustrophobia. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
Dec 24, 2020
Senior Information Technology Analyst 2016 City of Waco, TX 1 of 3 Senior Information Technology Analyst Professional / Technical 1840 Physical Type # 1 Information Technology Manager Information Technology 127 Exempt PRIMARY DUTY: Under general supervision, provides hardware and software support for the City's computer programs, peripherals, equipment and infrastructure for the Information Technology (IT) Department. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Maintains and upgrades network system, hardware, peripherals, specialty equipment and software applications; analyzes IT operational issues and resolves problems within scope of authority and training; duties may vary according to job assignment. • Implements and maintains technology solutions for the City's network and server infrastructure. • Works independently to identify and analyze IT operations, prioritize solutions and assure that hardware and software systems are available, reliable and efficient. • Manages IT projects for implementation and integration of new technology and system upgrades. • Performs system maintenance and updates according to IT Department procedures and industry standards. • Analyzes and makes changes to the application programs, including development, maintenance, upgrades, installations, user access, second tier assistance, testing and security. • Maintains, tests and troubleshoots operating systems and technical problems; restores functionality, documents procedures and provides user training. • Monitors network functionality and utilization; researches security and access problems and develops solutions; detects and corrects errors; monitors and verifies data backups; identifies technical problems which need to be addressed by improved procedures and work standards. • Identifies problems and diagnoses and troubleshoots operational issues; monitors operational and access trends and enforces security protocols. • Maintains midrange and network server operating systems and application software. • Writes new and modifies existing control language programs for system management. • May coordinate with the work of Help Desk Technicians; prioritizes service requests, assigns work, monitors results and provides technical leadership and guidance; verifies that all service issues are addressed and resolved. • Refers complex problems to IT Management and tracks the problem until it has been resolved. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency or as required. • Performs other related and assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City organization, operations, policies and procedures. • Current IT operations, policies and procedures. • Network topologies and protocols and internet technical knowledgebase services. • Network hardware, software and peripheral equipment maintenance and troubleshooting techniques. Senior IT Analyst City of Waco, TX 2 of 3 • Network system access and security guidelines and standards. • Principles and practices of technology management, infrastructure system development, project planning and systems integration in a public sector environment. Skill in: • Analyzing IT issues, evaluating alternatives and developing recommendations and strategies. • Working independently in a technical environment with interlinked and changing priorities. • Quickly and effectively diagnosing and resolving technical problems in a network environment. • Assessing customer support needs and developing and implementing effective solutions. • Using basic tools, equipment and procedures for repairing computers and peripheral devices. • Interpreting and completing technical instructions and complex variables. • Installing, configuring, testing, operating and maintaining IT network systems and equipment. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology or a related field is required; AND three years of current IT project management and technical support experience; OR an equivalent combination of education and experience. Bachelor's Degree in Computer Science is desirable. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Microsoft, Cisco, Oracle and other professional IT certifications are desirable. • Some incumbents may be required to obtain additional specific skills training and technical certifications. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Kneeling - Bending legs at knee to come to a rest on knee or knees. o Crouching - Bending the body downward and forward by bending leg and spine. o Crawling - Moving about on hands and knees or hands and feet. o Reaching - Extending hand(s) and arm(s) in any direction. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Senior IT Analyst City of Waco, TX 3 of 3 o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o Requires vision capacity to perform fine calibrations and differentiate between colored wires. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment; with some travel from site to site o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is frequently in close quarters, crawl spaces, enclosed rooms and other areas that could cause claustrophobia. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
Description: Within Information Technology Support Services (ITSS), the Support Services team provides technical support to students, faculty, and staff while furthering the overall mission of the University. The ITSS team is within the Information Technology Services unit that is the central IT organization for the entire campus. The group is responsible for both first tier and second tier support for an array of applications, service offerings, and equipment at the University. The Information Technology Consultant, under the general supervision of the Support Services Manager and the Director, IT Support Services, is responsible for supporting the Information Technology (IT) needs of the campus. Responsibilities include but are not limited to: administration of technical services which are both client facing and internal support services; among other responsibilities. The incumbent should be skilled at working on a variety of both Apple and PC hardware, software, and peripheral devices. The incumbent should have a high level of customer service skills. Closing Date/Time: Open until filled
Jan 14, 2021
Full Time
Description: Within Information Technology Support Services (ITSS), the Support Services team provides technical support to students, faculty, and staff while furthering the overall mission of the University. The ITSS team is within the Information Technology Services unit that is the central IT organization for the entire campus. The group is responsible for both first tier and second tier support for an array of applications, service offerings, and equipment at the University. The Information Technology Consultant, under the general supervision of the Support Services Manager and the Director, IT Support Services, is responsible for supporting the Information Technology (IT) needs of the campus. Responsibilities include but are not limited to: administration of technical services which are both client facing and internal support services; among other responsibilities. The incumbent should be skilled at working on a variety of both Apple and PC hardware, software, and peripheral devices. The incumbent should have a high level of customer service skills. Closing Date/Time: Open until filled
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This is highly responsible managerial, supervisory, technical and administrative work of considerable difficulty in the planning, analysis, design, operation, maintenance, and support of the City's Cybersecurity framework and technology infrastructure. Under the direction of the Information Technology Services (ITS) Department Director or designee the employee in this class is responsible for planning, budgeting, organizing, directing, and coordinating the operations of the Information Technology Security Division. The employee exercises extensive initiative and independent judgment. Work is reviewed through conferences, written reports, staff meetings, results achieved and user feedback. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category I for benefits purposes, which includes Ten (10) additional management vacation days per calendar year and a monthly vehicle allowance of $390.00. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Responsible for day to day operations in planning, organizing, and directing programs and functional responsibilities of the Department's Information Technology (IT) Security Division. Responsible for the management of the Division's budget and makes recommendations for hiring, discipline, and general operational decisions required to effectively manage first line supervisors and professional staff. Prepares and presents the Division's recommended budget to the Department Director, Budget Office, City's Budget Advisory Board and City Manager. Develops and implements cybersecurity framework, programs, policies, and procedures; directs, assigns, schedules, supervises and reviews the work of Information Technology (IT) security professional, paraprofessional, supervisory, technical, and clerical support personnel. Develops, implements and maintain the City's cybersecurity incident response plan and lead the City's incident response to cybersecurity attacks. Works closely with management on security planning initiatives and activities, business planning and strategic planning. Participates in the development and implementation of a City-wide cybersecurity framework and operations services and reporting process. Reviews and participates in the approval process for various technology related contracts and agreements. Prepares, approves, and presents items for consideration of the City Commission. Manages or coordinates projects as assigned; confers with the public, business community, governmental agencies, officials and other stakeholders. Performs related duties as required and as directed. JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Management, Business, Public Administration or related field. Five (5) or more years of progressively responsible professional/managerial level experience within a municipality. Previous supervisory experience required. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Special Requirements: An in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive. Essential Employees will be required to work during a declared emergency. The employee's Department Head will determine who will be required to work during each emergency. PREFERENCES: Prior experience managing an Information Technology (IT) security division. Prior experience developing and implementing an enterprise cybersecurity framework. Prior experience developing and implementing a cybersecurity incident response plan and leading the response to a cybersecurity attack. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. Closing Date/Time: Continuous
Jan 16, 2021
Full Time
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This is highly responsible managerial, supervisory, technical and administrative work of considerable difficulty in the planning, analysis, design, operation, maintenance, and support of the City's Cybersecurity framework and technology infrastructure. Under the direction of the Information Technology Services (ITS) Department Director or designee the employee in this class is responsible for planning, budgeting, organizing, directing, and coordinating the operations of the Information Technology Security Division. The employee exercises extensive initiative and independent judgment. Work is reviewed through conferences, written reports, staff meetings, results achieved and user feedback. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category I for benefits purposes, which includes Ten (10) additional management vacation days per calendar year and a monthly vehicle allowance of $390.00. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Responsible for day to day operations in planning, organizing, and directing programs and functional responsibilities of the Department's Information Technology (IT) Security Division. Responsible for the management of the Division's budget and makes recommendations for hiring, discipline, and general operational decisions required to effectively manage first line supervisors and professional staff. Prepares and presents the Division's recommended budget to the Department Director, Budget Office, City's Budget Advisory Board and City Manager. Develops and implements cybersecurity framework, programs, policies, and procedures; directs, assigns, schedules, supervises and reviews the work of Information Technology (IT) security professional, paraprofessional, supervisory, technical, and clerical support personnel. Develops, implements and maintain the City's cybersecurity incident response plan and lead the City's incident response to cybersecurity attacks. Works closely with management on security planning initiatives and activities, business planning and strategic planning. Participates in the development and implementation of a City-wide cybersecurity framework and operations services and reporting process. Reviews and participates in the approval process for various technology related contracts and agreements. Prepares, approves, and presents items for consideration of the City Commission. Manages or coordinates projects as assigned; confers with the public, business community, governmental agencies, officials and other stakeholders. Performs related duties as required and as directed. JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Management, Business, Public Administration or related field. Five (5) or more years of progressively responsible professional/managerial level experience within a municipality. Previous supervisory experience required. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Special Requirements: An in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive. Essential Employees will be required to work during a declared emergency. The employee's Department Head will determine who will be required to work during each emergency. PREFERENCES: Prior experience managing an Information Technology (IT) security division. Prior experience developing and implementing an enterprise cybersecurity framework. Prior experience developing and implementing a cybersecurity incident response plan and leading the response to a cybersecurity attack. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. Closing Date/Time: Continuous
The Inland Empire Utilities Agency (IEUA/Agency) is seeking a solution-oriented and innovative professional to serve as its next Manager of Information Technology. Located in the southwest corner of San Bernardino County and serving approximately 875,000 residents, the Agency focuses on supplying imported water; collecting, treating, and recycling wastewater; and providing other utility-related services to the communities it serves. This newly created position of Manager of IT will report to the Executive Manager of Operations/Assistant General Manager and will contribute to a variety of key technology initiatives across the entire organization. Specific focus on records management will be a future priority. Importantly, this position also guides and has oversight of the increasingly critical cyber security function (with one dedicated staff member).
The salary range for this position is $159,743 to $194,632 DOQ. Additional compensation up to $1,000 annually will be added for related professional certifications as detailed in this recruitment announcement. Additionally, a generous benefits package is provided including CalPERS Retirement.
Jan 19, 2021
Full Time
The Inland Empire Utilities Agency (IEUA/Agency) is seeking a solution-oriented and innovative professional to serve as its next Manager of Information Technology. Located in the southwest corner of San Bernardino County and serving approximately 875,000 residents, the Agency focuses on supplying imported water; collecting, treating, and recycling wastewater; and providing other utility-related services to the communities it serves. This newly created position of Manager of IT will report to the Executive Manager of Operations/Assistant General Manager and will contribute to a variety of key technology initiatives across the entire organization. Specific focus on records management will be a future priority. Importantly, this position also guides and has oversight of the increasingly critical cyber security function (with one dedicated staff member).
The salary range for this position is $159,743 to $194,632 DOQ. Additional compensation up to $1,000 annually will be added for related professional certifications as detailed in this recruitment announcement. Additionally, a generous benefits package is provided including CalPERS Retirement.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title ERP & BI Lead Business Analyst . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $7,500.00 - $8,500.00 Per Month ($90,000.00 - $102,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Business Analyst is a data expert who understands the business processes and functional needs of the PeopleSoft-Campus Solutions system and its configuration, regular use, and data structures within the system. The incumbent is a primary point of contact in the Campus's Information Technology Services (ITS) and the functional areas, providing module configuration, coordination of testing and support, escalating technical issues and change requests to the appropriate support staff. The incumbent also provides reporting and query writing support for the entire campus community. In addition to working within the Campus Solutions system, the incumbent works collaboratively with a variety of university departments and their systems, which includes Human Resources and Common Financials System. The incumbent provides data integration, reporting and analysis at the enterprise level. Incumbent collaborates with the PeopleSoft Administration and Technical Team on projects, break-fixes, upgrades, and testing. Incumbent also collaborates with other departments and project teams on an as-needed basis. . Position Information Lead Business Analyst - Serve as Lead Business Analyst coordinating the work effort of the Business Analyst team - Serve as an internal consultant to functional users in matters related to systems capabilities and extraction and manipulation of data for decision-making. - Provide maintenance and technical/functional support for PeopleSoft-Campus Solutions. - Perform data analysis, business process captures and design activities in collaboration with functional users. - Coordinate the activities and business processes of the functional units across careers such that system conflicts are prevented, and data integrity is maintained. - Develop test scripts and collaborate with functional users on testing of new functionality, upgrades. - Develop and recommend policies and procedures designed to increase end user accuracy, efficiency, and effectiveness of systems to functional users and managers. - Assist in identifying and analyzing Campus Solutions system-related problems, and devising solutions. - Perform daily systems operations related to PeopleSoft-Campus Solutions, including but not limited: data file feeds, user security, and other PeopleSoft administrator activities. - Keep immediate team lead, product owner and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways for dealing with such problems. - Collaborate with campus functional business analysts and PeopleSoft Security Administrators to coordinate PeopleSoft security and access needs for users in their assigned PeopleSoft module. - Work closely with functional users and the Common Management Systems (CMS) team in solving systems-related problems and in coordinating systems support for enterprise resource planning. - Collaborate with CMS team members on future Oracle and CMS upgrades and bundles. Data Reporting, Analysis, Security - Respond to customer requests for ad-hoc and standard reporting, including developing custom reports and queries as needed - Respond to customer requests for security requests, including developing new PeopleSoft roles or permission lists as needed - Collaborate with functional business analysts to ensure data integrity, quality, and consistency within the Campus Solutions system - Coordinate system wide reporting via the Enrollment Reporting System with all relevant departments - Coordinate system wide Oracle and/or CMS releases, upgrades, and bundles with all relevant departments Other duties as assigned . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Master preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience - Three years of experience with configuring, supporting, or developing PeopleSoft applications with a desired emphasis in Campus Solutions Financial Aid module. - Excellent written, verbal, and interpersonal communication skills. - Proficient with the use of Microsoft (MS) Office products: Word, Excel, Outlook, Visio, and PPT. - Proficient with report development tools such as SQL, PS Query, XML Publisher, or other similar tools - SQL experience in an Oracle Server environment preferred. - Experience working with PeopleSoft reporting tools such as PS Query and XML Publisher. - Experience using People Tools 8.x to understand PeopleSoft screen behavior and data models. - Ability to develop thorough understanding of assigned PeopleSoft module. - Relevant Student Information Systems experience using PeopleSoft, or a similar system. - Experience with configuring, supporting, or developing PeopleSoft applications. - Understanding Relational Database Management System (RDBMS). - Ability to read technical documentation, architecture artifacts, and perform data modeling. - Knowledge of IT systems in general and experience troubleshooting basic client and network issues as they relate to PeopleSoft access for proper escalation to other support teams. - Experience in project management, either as a project manager or functional lead. - Familiar with incident management systems and ability to capture detailed information for purpose of reproducing problems for problem resolution. - Skill in system analysis, business analysis, and/or requirements development. - Skill in analyzing and solving complex problems. - Ability to work quickly and efficiently in designing and implementing technical solutions. - Ability to act as a functional lead for the Campus Solutions system. - Ability to analyze technical and functional aspects of a program and troubleshoot complex technical and functional issues - Ability to analyze and troubleshoot software to find causes of errors and recommend corrective actions or improvements - Ability to work successfully in a team environment and possess the flexibility and adaptability to changing requirements is required - Ability to translate needs analysis results into functional designs and to develop and learn new technical skills quickly. - Ability to work independently on assigned service tickets to address problems/incidents and provide resolutions. . Environmental/Physical/Special - Repetitive wrist/finger motions with use of a computer. - Computer usage for extended periods of time. - Able to sit for extended periods of time. - Able to conduct business at other offices on campus. - Able to lift 2OIbs occasionally. - Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. . Application Deadline Open Until Filled. Review of applications to begin February 1, 2021. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Jan 16, 2021
Full Time
Description: Working Title ERP & BI Lead Business Analyst . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $7,500.00 - $8,500.00 Per Month ($90,000.00 - $102,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Business Analyst is a data expert who understands the business processes and functional needs of the PeopleSoft-Campus Solutions system and its configuration, regular use, and data structures within the system. The incumbent is a primary point of contact in the Campus's Information Technology Services (ITS) and the functional areas, providing module configuration, coordination of testing and support, escalating technical issues and change requests to the appropriate support staff. The incumbent also provides reporting and query writing support for the entire campus community. In addition to working within the Campus Solutions system, the incumbent works collaboratively with a variety of university departments and their systems, which includes Human Resources and Common Financials System. The incumbent provides data integration, reporting and analysis at the enterprise level. Incumbent collaborates with the PeopleSoft Administration and Technical Team on projects, break-fixes, upgrades, and testing. Incumbent also collaborates with other departments and project teams on an as-needed basis. . Position Information Lead Business Analyst - Serve as Lead Business Analyst coordinating the work effort of the Business Analyst team - Serve as an internal consultant to functional users in matters related to systems capabilities and extraction and manipulation of data for decision-making. - Provide maintenance and technical/functional support for PeopleSoft-Campus Solutions. - Perform data analysis, business process captures and design activities in collaboration with functional users. - Coordinate the activities and business processes of the functional units across careers such that system conflicts are prevented, and data integrity is maintained. - Develop test scripts and collaborate with functional users on testing of new functionality, upgrades. - Develop and recommend policies and procedures designed to increase end user accuracy, efficiency, and effectiveness of systems to functional users and managers. - Assist in identifying and analyzing Campus Solutions system-related problems, and devising solutions. - Perform daily systems operations related to PeopleSoft-Campus Solutions, including but not limited: data file feeds, user security, and other PeopleSoft administrator activities. - Keep immediate team lead, product owner and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways for dealing with such problems. - Collaborate with campus functional business analysts and PeopleSoft Security Administrators to coordinate PeopleSoft security and access needs for users in their assigned PeopleSoft module. - Work closely with functional users and the Common Management Systems (CMS) team in solving systems-related problems and in coordinating systems support for enterprise resource planning. - Collaborate with CMS team members on future Oracle and CMS upgrades and bundles. Data Reporting, Analysis, Security - Respond to customer requests for ad-hoc and standard reporting, including developing custom reports and queries as needed - Respond to customer requests for security requests, including developing new PeopleSoft roles or permission lists as needed - Collaborate with functional business analysts to ensure data integrity, quality, and consistency within the Campus Solutions system - Coordinate system wide reporting via the Enrollment Reporting System with all relevant departments - Coordinate system wide Oracle and/or CMS releases, upgrades, and bundles with all relevant departments Other duties as assigned . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Master preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience - Three years of experience with configuring, supporting, or developing PeopleSoft applications with a desired emphasis in Campus Solutions Financial Aid module. - Excellent written, verbal, and interpersonal communication skills. - Proficient with the use of Microsoft (MS) Office products: Word, Excel, Outlook, Visio, and PPT. - Proficient with report development tools such as SQL, PS Query, XML Publisher, or other similar tools - SQL experience in an Oracle Server environment preferred. - Experience working with PeopleSoft reporting tools such as PS Query and XML Publisher. - Experience using People Tools 8.x to understand PeopleSoft screen behavior and data models. - Ability to develop thorough understanding of assigned PeopleSoft module. - Relevant Student Information Systems experience using PeopleSoft, or a similar system. - Experience with configuring, supporting, or developing PeopleSoft applications. - Understanding Relational Database Management System (RDBMS). - Ability to read technical documentation, architecture artifacts, and perform data modeling. - Knowledge of IT systems in general and experience troubleshooting basic client and network issues as they relate to PeopleSoft access for proper escalation to other support teams. - Experience in project management, either as a project manager or functional lead. - Familiar with incident management systems and ability to capture detailed information for purpose of reproducing problems for problem resolution. - Skill in system analysis, business analysis, and/or requirements development. - Skill in analyzing and solving complex problems. - Ability to work quickly and efficiently in designing and implementing technical solutions. - Ability to act as a functional lead for the Campus Solutions system. - Ability to analyze technical and functional aspects of a program and troubleshoot complex technical and functional issues - Ability to analyze and troubleshoot software to find causes of errors and recommend corrective actions or improvements - Ability to work successfully in a team environment and possess the flexibility and adaptability to changing requirements is required - Ability to translate needs analysis results into functional designs and to develop and learn new technical skills quickly. - Ability to work independently on assigned service tickets to address problems/incidents and provide resolutions. . Environmental/Physical/Special - Repetitive wrist/finger motions with use of a computer. - Computer usage for extended periods of time. - Able to sit for extended periods of time. - Able to conduct business at other offices on campus. - Able to lift 2OIbs occasionally. - Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. . Application Deadline Open Until Filled. Review of applications to begin February 1, 2021. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Director, Network & Telecommunication Services . Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP/CIO of Information Technology Services. . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $11,870.00 - $12,527.00 Per Month ($142,440.00 - $150,324.00 Annually) Salary is commensurate with experience. . Position Summary* Under the general direction of the AVP and CIO and in coordination with other directors within Information Technology Services (ITS) department, the Director of Network & Telecommunication Services is responsible for all aspects related to campus data & telecommunications infrastructure. This includes responsibilities for wired, wireless, unified communications, network security, remote access, Data Center, video, and cabling plant campus infrastructures and services. The incumbent is responsible for strategic planning, architecture, design, implementation, and operations of these services campus wide. . Position Information Operational Functions - Manage network, telecommunication, student assistants, and reporting vendors' staff - Coordinate day-to-day support provided by network, telecommunications, and field services teams to campus end users, key constituents, and upper management to ensure highest level of customer service - Approve and communicate services maintenance and projects work scheduled by teams to campus key constituents within change management framework - Provide infrastructure consulting expertise and support in campus-wide expansion and remodeling projects - Ensure reliability, security, availability, currency, and optimal performance of services - Lead and/or participate in campus/off-campus infrastructure working groups to determine design and functional requirements of network, telecommunication, Data Center, and cabling plant infrastructure services - Lead and manage alignment of network, telecommunication, Data Center, and cabling plant infrastructure services with campus' mission, vision, and CSU's best practices - Serve as level 5 escalation for network, telecommunication, Data Center, and cabling plant infrastructure services technical issues - Assist campus departments with technical requirements formulations and offer an optimal solution - Manage relationships with current and new vendors and assist Business Services team with annual services renewals - Manage teams' projects workflow and assist/lead vendor SOW and RFP endeavors - Represent ITS in communication with campus constituencies, other CSU universities, service providers, and technology organizations - Compile regular updates for upper management covering project status, service issues, staff issues, and upcoming changes in realm of supported services - Oversee development of services documentation by network, telecommunication, and field services support teams - Perform other duties or special projected as assigned. Strategic functions - Develop and provide leadership in the implementation of the infrastructure services related strategic initiatives, including network, network security, telecommunications, field technical support, Data Center, and remote access - Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention - Develop and document procedures to ensure compliance with applicable laws, regulations, and CSU policies governing assigned infrastructure and infrastructure security elements with regards to information privacy protection - Survey campus IT faculty, staff, and students regarding requirements for data/voice/video/Data Center/network security/remote access services - Provide strategic guidance on technology projects related to the realm of functional responsibilities - Develop/recommend best practices, standards, and procedures to ensure alignment with organizational guidelines - Engage with technology vendors and service providers to ensure the best technology and services are recommended and implemented - Provide guidance for technology and equipment purchases, maintenance contracts, supplies and staff training - Recommend modifications, decommissioning, and upgrades to elements within assigned infrastructure - Keep current on technology trends and industry-specific advances and initiate technology changes to be incorporated into campus infrastructure strategic planning - Participate and lead CSU-wide committees focused on the areas of responsibilities - Ensure adequate business continuity and disaster recovery plan is in place for assigned infrastructure elements - Attend and/or present in conferences and seminars related to infrastructure within realm of responsibilities - Analyze legislations and other internal/external policies and regulations affecting campus services and recommend changes in current policies and practices . Minimum Qualifications* - Bachelor's degree in Computer Science, Engineering, Telecommunications, or related technical field - Minimum ten years of data/voice/video/cabling infrastructure, with progressive increase in responsibilities - Minimum five years of experience in managing an enterprise-wide network / telecommunications / cabling plant / Data Center infrastructure - Strong knowledge of Data Center infrastructure; and experience with planning and implementation of large-scale critical services projects - Strong project and service management skills with demonstrated success in leading complex IT services and innovations proposals - Extremely organized, very detail-oriented, careful, and thoughtful, with excellent analytical and problem-solving skills - Ability to work well in a team environment, and delegate work assignments to staff - Expert knowledge of data/voice/video/cabling technologies required to support 10,000+ end users - Ability to interpret and apply broad regulatory standards and technical specifications to complex projects - Experience with supervising staff in the data/voice/video communications area, and handling personnel issues - Ability to translate user-defined requirements into data and telecommunication specifications and features - Ability to monitor and manage vendor/contractor relationships to ensure responsiveness and quality - Excellent verbal and written communication skills - Strong team building, staff development, and leadership skills . Preferred Qualifications - Advanced degree in Computer Science, Engineering, Telecommunications, Business Administration, or related technical field is highly desirable - Certifications such as Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable - Certifications such as Project Management Professional (PMP) are beneficial - May need to work weekend and/or night hours during critical IT projects and may be called after work hours to respond to critical services outage related issues. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. . Closing Date/Time: Open until filled
Dec 04, 2020
Full Time
Description: Working Title Director, Network & Telecommunication Services . Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP/CIO of Information Technology Services. . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $11,870.00 - $12,527.00 Per Month ($142,440.00 - $150,324.00 Annually) Salary is commensurate with experience. . Position Summary* Under the general direction of the AVP and CIO and in coordination with other directors within Information Technology Services (ITS) department, the Director of Network & Telecommunication Services is responsible for all aspects related to campus data & telecommunications infrastructure. This includes responsibilities for wired, wireless, unified communications, network security, remote access, Data Center, video, and cabling plant campus infrastructures and services. The incumbent is responsible for strategic planning, architecture, design, implementation, and operations of these services campus wide. . Position Information Operational Functions - Manage network, telecommunication, student assistants, and reporting vendors' staff - Coordinate day-to-day support provided by network, telecommunications, and field services teams to campus end users, key constituents, and upper management to ensure highest level of customer service - Approve and communicate services maintenance and projects work scheduled by teams to campus key constituents within change management framework - Provide infrastructure consulting expertise and support in campus-wide expansion and remodeling projects - Ensure reliability, security, availability, currency, and optimal performance of services - Lead and/or participate in campus/off-campus infrastructure working groups to determine design and functional requirements of network, telecommunication, Data Center, and cabling plant infrastructure services - Lead and manage alignment of network, telecommunication, Data Center, and cabling plant infrastructure services with campus' mission, vision, and CSU's best practices - Serve as level 5 escalation for network, telecommunication, Data Center, and cabling plant infrastructure services technical issues - Assist campus departments with technical requirements formulations and offer an optimal solution - Manage relationships with current and new vendors and assist Business Services team with annual services renewals - Manage teams' projects workflow and assist/lead vendor SOW and RFP endeavors - Represent ITS in communication with campus constituencies, other CSU universities, service providers, and technology organizations - Compile regular updates for upper management covering project status, service issues, staff issues, and upcoming changes in realm of supported services - Oversee development of services documentation by network, telecommunication, and field services support teams - Perform other duties or special projected as assigned. Strategic functions - Develop and provide leadership in the implementation of the infrastructure services related strategic initiatives, including network, network security, telecommunications, field technical support, Data Center, and remote access - Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention - Develop and document procedures to ensure compliance with applicable laws, regulations, and CSU policies governing assigned infrastructure and infrastructure security elements with regards to information privacy protection - Survey campus IT faculty, staff, and students regarding requirements for data/voice/video/Data Center/network security/remote access services - Provide strategic guidance on technology projects related to the realm of functional responsibilities - Develop/recommend best practices, standards, and procedures to ensure alignment with organizational guidelines - Engage with technology vendors and service providers to ensure the best technology and services are recommended and implemented - Provide guidance for technology and equipment purchases, maintenance contracts, supplies and staff training - Recommend modifications, decommissioning, and upgrades to elements within assigned infrastructure - Keep current on technology trends and industry-specific advances and initiate technology changes to be incorporated into campus infrastructure strategic planning - Participate and lead CSU-wide committees focused on the areas of responsibilities - Ensure adequate business continuity and disaster recovery plan is in place for assigned infrastructure elements - Attend and/or present in conferences and seminars related to infrastructure within realm of responsibilities - Analyze legislations and other internal/external policies and regulations affecting campus services and recommend changes in current policies and practices . Minimum Qualifications* - Bachelor's degree in Computer Science, Engineering, Telecommunications, or related technical field - Minimum ten years of data/voice/video/cabling infrastructure, with progressive increase in responsibilities - Minimum five years of experience in managing an enterprise-wide network / telecommunications / cabling plant / Data Center infrastructure - Strong knowledge of Data Center infrastructure; and experience with planning and implementation of large-scale critical services projects - Strong project and service management skills with demonstrated success in leading complex IT services and innovations proposals - Extremely organized, very detail-oriented, careful, and thoughtful, with excellent analytical and problem-solving skills - Ability to work well in a team environment, and delegate work assignments to staff - Expert knowledge of data/voice/video/cabling technologies required to support 10,000+ end users - Ability to interpret and apply broad regulatory standards and technical specifications to complex projects - Experience with supervising staff in the data/voice/video communications area, and handling personnel issues - Ability to translate user-defined requirements into data and telecommunication specifications and features - Ability to monitor and manage vendor/contractor relationships to ensure responsiveness and quality - Excellent verbal and written communication skills - Strong team building, staff development, and leadership skills . Preferred Qualifications - Advanced degree in Computer Science, Engineering, Telecommunications, Business Administration, or related technical field is highly desirable - Certifications such as Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable - Certifications such as Project Management Professional (PMP) are beneficial - May need to work weekend and/or night hours during critical IT projects and may be called after work hours to respond to critical services outage related issues. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. . Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Instructional Designer . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Center for Equity and Excellence in Teaching and Learning (CEETL), Faculty Affairs . Appointment Type* Temporary CSUEU position: Position to end on or before 05/30/2021. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. . Anticipated Hiring Range* $5,485 to $6,094 per month ($65,820 to $73,128 annually) Salary is commensurate with experience. . Position Summary* Reporting to the Director of Teaching and Learning Programs and Services within the Center for Equity & Excellence in Teaching and Learning (CEETL), this position supports the campus community in the design and development of learning experiences that apply inclusive, anti-racist, and liberatory pedagogies in support of student success. Working primarily through remote and computer modalities, and in collaborative consultation with CEETL faculty and staff, work activities include instructional design, individual and group consultation, instructional materials development, project management, faculty development, and user support. In addition, this position provides support for CEETL initiatives, which may include remote faculty development programming; programming and leadership for projects aligned with university initiatives; and/or campus communications and outreach, especially as they relate to justice, equity, diversity and inclusion. . Position Information - Course design consultations with individuals, departments and colleges on evidence-based, inclusive pedagogies for student success in face-to-face, hybrid and online modalities. - Design, development and delivery of faculty development programming, instructional materials, and events in support of justice, equity, diversity and inclusion in synchronous, asynchronous, and hybrid formats. - Provide project support to CEETL programs and initiatives by leading and/or contributing to the completion of work assignments, in collaboration with colleagues and campus partners. - Other duties as assigned. . Minimum Qualifications* - Knowledge of instructional design theories and methodologies and ability to apply them. - Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions - Ability to design, develop, and implement instructional applications. - Subject matter expertise in specialized discipline or body of knowledge related to inclusive pedagogies. . Preferred Qualifications - Demonstrate ability to apply inclusive and anti-racist pedagogies to course design, development and delivery. - Demonstrate commitment to honor, promote and advocate for justice, equity, diversity and inclusion in support of student success. ____________________________________________________________________________ Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective communication skills. - Customer/Client focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Closing Date/Time: Open until filled
Dec 21, 2020
Full Time
Description: Working Title Instructional Designer . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Center for Equity and Excellence in Teaching and Learning (CEETL), Faculty Affairs . Appointment Type* Temporary CSUEU position: Position to end on or before 05/30/2021. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. . Anticipated Hiring Range* $5,485 to $6,094 per month ($65,820 to $73,128 annually) Salary is commensurate with experience. . Position Summary* Reporting to the Director of Teaching and Learning Programs and Services within the Center for Equity & Excellence in Teaching and Learning (CEETL), this position supports the campus community in the design and development of learning experiences that apply inclusive, anti-racist, and liberatory pedagogies in support of student success. Working primarily through remote and computer modalities, and in collaborative consultation with CEETL faculty and staff, work activities include instructional design, individual and group consultation, instructional materials development, project management, faculty development, and user support. In addition, this position provides support for CEETL initiatives, which may include remote faculty development programming; programming and leadership for projects aligned with university initiatives; and/or campus communications and outreach, especially as they relate to justice, equity, diversity and inclusion. . Position Information - Course design consultations with individuals, departments and colleges on evidence-based, inclusive pedagogies for student success in face-to-face, hybrid and online modalities. - Design, development and delivery of faculty development programming, instructional materials, and events in support of justice, equity, diversity and inclusion in synchronous, asynchronous, and hybrid formats. - Provide project support to CEETL programs and initiatives by leading and/or contributing to the completion of work assignments, in collaboration with colleagues and campus partners. - Other duties as assigned. . Minimum Qualifications* - Knowledge of instructional design theories and methodologies and ability to apply them. - Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions - Ability to design, develop, and implement instructional applications. - Subject matter expertise in specialized discipline or body of knowledge related to inclusive pedagogies. . Preferred Qualifications - Demonstrate ability to apply inclusive and anti-racist pedagogies to course design, development and delivery. - Demonstrate commitment to honor, promote and advocate for justice, equity, diversity and inclusion in support of student success. ____________________________________________________________________________ Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective communication skills. - Customer/Client focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Closing Date/Time: Open until filled
CITY OF BIRMINGHAM, AL
Birmingham, Alabama, United States
ATTENTION Merit System Employees: Do not apply through this site. If you are a current Merit System employee, please click HERE to log into the internal career site. Grade 32 Click HERE for Salary Ranges CLOSE DATE 12/30/2021 SUMMARY Geographic Information Systems (GIS) Managers manage and coordinate the activities of the Geographic Information System resources and staff, plan and organize system operation and development, coordinate GIS vendor contracts, provide technical expertise, and implement policies and procedures. Employees in this job class coordinate high level activities for the Geographic Information Systems (GIS) Division. Employees require substantial knowledge of GIS software and systems. GIS Managers exercise considerable initiative, discretion and independent judgement in their work. The duties performed by employees in this job class are administrative, technical and operational in nature. This position has supervisory and leadership role within the organization. The duties performed by these employees usually occur in an office setting and require minimal physical requirement. TYPICAL JOB DUTIES: Manages the daily operations of a Geographic Information Systems (GIS) division which is tasked with supporting multiple county-wide GIS departments/personnel and maintaining relationships with outside Inter-Governmental GIS entities. Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines. Initiates, plans, executes, and monitors work regarding project execution to ensure adherence to budget, schedule, and scope. Procures and manages the purchase and use of GIS software to ensure the products and services are available to meet the operational needs of the county. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. MINIMUM QUALIFICATIONS: The following Minimum Qualifications are required for this job. You must demonstrate possession of these qualifications by providing a detailed description of your related experience in the work history section of your application. Please note that replicating or restating these minimum qualifications or the information from the Personnel Board's job description as your own work experience will result in your disqualification. Please describe your work experience in your own words to represent the work you have performed that is related to the minimum qualifications for this job. Work experience maintaining a GIS database to include spatial analysis (e.g., modeling problems geographically) and data extraction (e.g., creating scripts to efficiently isolate data). Work experience using ESRI tools (e.g., ArcMap, ArcGIS, ArcDesktop) to design and edit GIS systems, programs, and databases. Work experience programming in one of the following languages: Python, VB.net, SQL, or C#. Work experience leading a project team in a GIS environment (e.g., adhering to a budget, implementing project plans, tracking project milestones and deliverables, and preparing project status reports). Work experience supervising or working in a lead capacity in a GIS environment to include training and reviewing work of coworkers or staff. PREFERRED QUALIFICATIONS: Bachelor's degree in Computer Science, Geography, Engineering, Planning or related field. Certified as a Geographic Information Systems Professional (GISP) COMPETENCIES: Adaptability & Flexibility. Computer & Technology Operations. Leadership & Management. Mathematical & Statistical Skills. Oral Communication & Comprehension. Planning & Organizing. Problem Solving & Decision Making. Professionalism & Integrity. Researching & Referencing. Reviewing, Inspecting & Auditing. Self-Management & Initiative. Teamwork & Interpersonal. Technical & Job-Specific Knowledge. Technical Skills. Training & Facilitation. Written Communication & Comprehension. CRITICAL KNOWLEDGES: Knowledge of automated mapping and information processing methods and techniques. Knowledge of Geographical Information Systems (GIS) computer system operations. Knowledge of terminology, methods and practices used in GIS mapping and addressing systems. Knowledge of spatial analysis techniques and tools used to support decision making and reporting purposes. Knowledge of relational database operations. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in an office setting. Work involves use of standard office equipment, such as computer, phone, copier, etc. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs. DISCLAIMER: This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time. SPECIAL ACCOMMODATIONS Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500 before the announcement closing date. Qualified applicants who believe they will need reasonable accommodation in the examination process should complete and submit an Accommodation Request Form. You may obtain an Accommodation Request Form by contacting our ADA Ombudsperson at ADAO@pbjcal.org, or by accessing the "Request for Accommodation" form through the following website: http://www.pbjcal.org/ AN EQUAL OPPORTUNITY EMPLOYER The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.
Dec 21, 2020
Full Time
ATTENTION Merit System Employees: Do not apply through this site. If you are a current Merit System employee, please click HERE to log into the internal career site. Grade 32 Click HERE for Salary Ranges CLOSE DATE 12/30/2021 SUMMARY Geographic Information Systems (GIS) Managers manage and coordinate the activities of the Geographic Information System resources and staff, plan and organize system operation and development, coordinate GIS vendor contracts, provide technical expertise, and implement policies and procedures. Employees in this job class coordinate high level activities for the Geographic Information Systems (GIS) Division. Employees require substantial knowledge of GIS software and systems. GIS Managers exercise considerable initiative, discretion and independent judgement in their work. The duties performed by employees in this job class are administrative, technical and operational in nature. This position has supervisory and leadership role within the organization. The duties performed by these employees usually occur in an office setting and require minimal physical requirement. TYPICAL JOB DUTIES: Manages the daily operations of a Geographic Information Systems (GIS) division which is tasked with supporting multiple county-wide GIS departments/personnel and maintaining relationships with outside Inter-Governmental GIS entities. Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines. Initiates, plans, executes, and monitors work regarding project execution to ensure adherence to budget, schedule, and scope. Procures and manages the purchase and use of GIS software to ensure the products and services are available to meet the operational needs of the county. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. MINIMUM QUALIFICATIONS: The following Minimum Qualifications are required for this job. You must demonstrate possession of these qualifications by providing a detailed description of your related experience in the work history section of your application. Please note that replicating or restating these minimum qualifications or the information from the Personnel Board's job description as your own work experience will result in your disqualification. Please describe your work experience in your own words to represent the work you have performed that is related to the minimum qualifications for this job. Work experience maintaining a GIS database to include spatial analysis (e.g., modeling problems geographically) and data extraction (e.g., creating scripts to efficiently isolate data). Work experience using ESRI tools (e.g., ArcMap, ArcGIS, ArcDesktop) to design and edit GIS systems, programs, and databases. Work experience programming in one of the following languages: Python, VB.net, SQL, or C#. Work experience leading a project team in a GIS environment (e.g., adhering to a budget, implementing project plans, tracking project milestones and deliverables, and preparing project status reports). Work experience supervising or working in a lead capacity in a GIS environment to include training and reviewing work of coworkers or staff. PREFERRED QUALIFICATIONS: Bachelor's degree in Computer Science, Geography, Engineering, Planning or related field. Certified as a Geographic Information Systems Professional (GISP) COMPETENCIES: Adaptability & Flexibility. Computer & Technology Operations. Leadership & Management. Mathematical & Statistical Skills. Oral Communication & Comprehension. Planning & Organizing. Problem Solving & Decision Making. Professionalism & Integrity. Researching & Referencing. Reviewing, Inspecting & Auditing. Self-Management & Initiative. Teamwork & Interpersonal. Technical & Job-Specific Knowledge. Technical Skills. Training & Facilitation. Written Communication & Comprehension. CRITICAL KNOWLEDGES: Knowledge of automated mapping and information processing methods and techniques. Knowledge of Geographical Information Systems (GIS) computer system operations. Knowledge of terminology, methods and practices used in GIS mapping and addressing systems. Knowledge of spatial analysis techniques and tools used to support decision making and reporting purposes. Knowledge of relational database operations. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in an office setting. Work involves use of standard office equipment, such as computer, phone, copier, etc. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs. DISCLAIMER: This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time. SPECIAL ACCOMMODATIONS Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500 before the announcement closing date. Qualified applicants who believe they will need reasonable accommodation in the examination process should complete and submit an Accommodation Request Form. You may obtain an Accommodation Request Form by contacting our ADA Ombudsperson at ADAO@pbjcal.org, or by accessing the "Request for Accommodation" form through the following website: http://www.pbjcal.org/ AN EQUAL OPPORTUNITY EMPLOYER The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.
Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. The State of Nevada Division of Child and Family Services (DCFS) is recruiting for an Information Technology Manager 3 in the Carson City or Las Vegas office. Under administrative direction, incumbents perform IT managerial duties and interact with internal and external management levels as well as executives and officials to solve problems involving conflict or controversy requiring interpretation/application of policy. Incumbents supervise a staff of IT professionals on a regular and recurring basis and lower level IT Managers, IT Technicians, and support staff as required. The incumbent reports to the Deputy Administrator for Administrative Services and manages the division's IT functions with a staff of 43. The incumbent directly supervises one IT Manager II, two IT professionals (who are supervisors), and one support staff position. The incumbent plans and implements IT initiatives and has responsibility for funds for operations and maintenance and development projects. This position is responsible for IT systems and initiatives that involve federal and state financial regulations and penalties and potential lost revenues, potential conflicts with federal laws and the risk of exposure of confidential information, and elimination of funding would result in downgrades of planned initiatives. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/03/2021
Jan 20, 2021
Full Time
Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. The State of Nevada Division of Child and Family Services (DCFS) is recruiting for an Information Technology Manager 3 in the Carson City or Las Vegas office. Under administrative direction, incumbents perform IT managerial duties and interact with internal and external management levels as well as executives and officials to solve problems involving conflict or controversy requiring interpretation/application of policy. Incumbents supervise a staff of IT professionals on a regular and recurring basis and lower level IT Managers, IT Technicians, and support staff as required. The incumbent reports to the Deputy Administrator for Administrative Services and manages the division's IT functions with a staff of 43. The incumbent directly supervises one IT Manager II, two IT professionals (who are supervisors), and one support staff position. The incumbent plans and implements IT initiatives and has responsibility for funds for operations and maintenance and development projects. This position is responsible for IT systems and initiatives that involve federal and state financial regulations and penalties and potential lost revenues, potential conflicts with federal laws and the risk of exposure of confidential information, and elimination of funding would result in downgrades of planned initiatives. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/03/2021
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants POSITION OVERVIEW : The IT Project Manager Senior for the Department of Aviation will be responsible for leadership, work assignments, evaluations and providing guidance for the Aviation IT project manager team for operational and construction related IT projects. Functional requirements of this position include: • Direct and manage enterprise level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. • Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives. •Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. • Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. • Develop written business requirements and models. • Provide leadership in discussions of project management department goals and objectives with IT Senior Management. • Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel. •Define the project success criteria and disseminate throughout the project life cycle. TRAVEL : This position requires traveling to multiple sites as part of the regular job duties. A driving record verification will be conducted. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $42.50 - $56.31 Hours Core Hours: Monday-Friday 8:00 AM - 5:00 PM. Work hours may include after hours, holidays and weekend work. Job Close Date 02/08/2021 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom International Airport Preferred Qualifications Experienced with successful completion of large, long range or multiple highly complex information technology operational project management Project Management Professional ( PMP ) certification Ability to travel to multiple sites as part of regular job duties Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field; Experience may substitute for education for up to 4 years; Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Describe your experience providing team leadership or supervising others. Include your years of experience. (Open Ended Question) * Describe your project management practices and methodologies with technical documentation. Include your years of experience. (Open Ended Question) * Describe your experience and proficiency using either Waterfall and or Agile project management methodologies. (Open Ended Question) * Describe your experience with contract management, budgets, financial tracking, reporting and business consultation. Include your years of experience. (Open Ended Question) * Do you have a Project Management Professional (PMP) Certification? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment? Yes No Optional & Required Documents Required Documents Optional Documents
Jan 22, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants POSITION OVERVIEW : The IT Project Manager Senior for the Department of Aviation will be responsible for leadership, work assignments, evaluations and providing guidance for the Aviation IT project manager team for operational and construction related IT projects. Functional requirements of this position include: • Direct and manage enterprise level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. • Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives. •Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. • Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. • Develop written business requirements and models. • Provide leadership in discussions of project management department goals and objectives with IT Senior Management. • Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel. •Define the project success criteria and disseminate throughout the project life cycle. TRAVEL : This position requires traveling to multiple sites as part of the regular job duties. A driving record verification will be conducted. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $42.50 - $56.31 Hours Core Hours: Monday-Friday 8:00 AM - 5:00 PM. Work hours may include after hours, holidays and weekend work. Job Close Date 02/08/2021 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom International Airport Preferred Qualifications Experienced with successful completion of large, long range or multiple highly complex information technology operational project management Project Management Professional ( PMP ) certification Ability to travel to multiple sites as part of regular job duties Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field; Experience may substitute for education for up to 4 years; Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Describe your experience providing team leadership or supervising others. Include your years of experience. (Open Ended Question) * Describe your project management practices and methodologies with technical documentation. Include your years of experience. (Open Ended Question) * Describe your experience and proficiency using either Waterfall and or Agile project management methodologies. (Open Ended Question) * Describe your experience with contract management, budgets, financial tracking, reporting and business consultation. Include your years of experience. (Open Ended Question) * Do you have a Project Management Professional (PMP) Certification? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment? Yes No Optional & Required Documents Required Documents Optional Documents
City of Kansas City, MO
Kansas City, MO, United States
Full-time position available with the General Services Department, Information Technology Division located at 1101 Locust Salary Range: $5,719-$10,262/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: Open until filled *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Assists in planning, directing, and coordinating subordinate sections of the department as well as coordinating activities with other departments involved in computer operations and architecture projects. Provides accurate evaluation of management and systems analysis problems and for the adequacy and soundness of recommendations. Supervises and participates in the management of large, complex or enterprise-wide projects. Researches and recommends new technology, process improvements, cost reductions, and strategies to determine potential benefits for the organization as deemed appropriate. Provides executive level reporting to the CIO and other Executive Officials. Creates resource plans and utilizes effectively and efficiently to meet or exceed organization goals. Researches and recommends the upgrading of existing software applications or hardware systems as needed for desired performance and operations. Investigates replacing current systems with new systems, analyzes the adaptability of current operations and makes recommendations for replacement. Supervises and participates in the development, coordination, and approval of current and long-range plans of program accomplishments, special studies, and projects. Supervises and participates in the preparation of work plans and recommends projects and studies for inclusion in the system. Recommends the introduction of new programming and coding technologies as appropriate. Qualifications REQUIRES an accredited Bachelor's degree and 8 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Preference given to candidates with at least 2 years of Information Technology Security experience . Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER DEPARTMENT ARE FOR THE WATER DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment & Selections Division at (816) 513-1945.
Jan 24, 2021
Full-time position available with the General Services Department, Information Technology Division located at 1101 Locust Salary Range: $5,719-$10,262/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: Open until filled *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Assists in planning, directing, and coordinating subordinate sections of the department as well as coordinating activities with other departments involved in computer operations and architecture projects. Provides accurate evaluation of management and systems analysis problems and for the adequacy and soundness of recommendations. Supervises and participates in the management of large, complex or enterprise-wide projects. Researches and recommends new technology, process improvements, cost reductions, and strategies to determine potential benefits for the organization as deemed appropriate. Provides executive level reporting to the CIO and other Executive Officials. Creates resource plans and utilizes effectively and efficiently to meet or exceed organization goals. Researches and recommends the upgrading of existing software applications or hardware systems as needed for desired performance and operations. Investigates replacing current systems with new systems, analyzes the adaptability of current operations and makes recommendations for replacement. Supervises and participates in the development, coordination, and approval of current and long-range plans of program accomplishments, special studies, and projects. Supervises and participates in the preparation of work plans and recommends projects and studies for inclusion in the system. Recommends the introduction of new programming and coding technologies as appropriate. Qualifications REQUIRES an accredited Bachelor's degree and 8 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Preference given to candidates with at least 2 years of Information Technology Security experience . Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER DEPARTMENT ARE FOR THE WATER DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment & Selections Division at (816) 513-1945.
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants POSITION OVERVIEW : The IT Project Manager for the Department of Aviation will be responsible for leading, managing and representing Information Systems division as the IT project manager for construction related projects. Functional requirements of this position include: Direct and manage information technology project development life cycle, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop IT project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Write Request For Proposals (RFPs) for external services and manage contracts and vendor performance, deliverables, and payments. Develop written business requirements and models Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department/division managers and other City Departments if required. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $33.36 - $43.36 Hours Monday - Friday 8:00am -5:00pm. Work hours may include after hours, holidays and weekend work. Job Close Date 02/08/2021 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom Inernational Airport Preferred Qualifications Demonstrated relevant experience in construction IT project management Project Management Professional - PMP Certification Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Develop written business requirements and models. Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin. Define the project success criteria and disseminate them to involved parties throughout the project life cycle. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop successful transition, training plans and recognition for resources on the project team. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project budget preparation Knowledge of information technology project management principles, concepts and practices Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems Knowledge of application programming, database and system design Knowledge of XML and data interfaces Knowledge of internet and network architecture Knowledge of operating principles and information systems hardware and software Skill in using project management software Skill in developing process models and data flow diagrams Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to develop written business requirements and models Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to inspire, motivate, and influence others to achieve individual and collective goals Ability to make sound decisions in a timely manner that solve issues and stand the test of time Ability to recognize, plan, focus upon, and work toward what is most important or critical Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity Ability to recognize, manage, and resolve conflict efficiently and equitably Skill in facilitating meetings of diverse stakeholders Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present Ability to create, convey, and instill a unified vision and purpose Ability to see past the moment and adapt to a rapidly changing environment Ability to achieve organizational goals and objectives Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Project Manager position requires a graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * How many years of relevant construction IT project management related experience do you have? None Less than 2 years' Less than 3 years' 3 or more years' * Do you have a Project Management Professional (PMP) Certification? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment? Yes. No. Optional & Required Documents Required DocumentsOptional Documents
Jan 22, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants POSITION OVERVIEW : The IT Project Manager for the Department of Aviation will be responsible for leading, managing and representing Information Systems division as the IT project manager for construction related projects. Functional requirements of this position include: Direct and manage information technology project development life cycle, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop IT project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Write Request For Proposals (RFPs) for external services and manage contracts and vendor performance, deliverables, and payments. Develop written business requirements and models Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department/division managers and other City Departments if required. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $33.36 - $43.36 Hours Monday - Friday 8:00am -5:00pm. Work hours may include after hours, holidays and weekend work. Job Close Date 02/08/2021 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom Inernational Airport Preferred Qualifications Demonstrated relevant experience in construction IT project management Project Management Professional - PMP Certification Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Develop written business requirements and models. Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin. Define the project success criteria and disseminate them to involved parties throughout the project life cycle. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop successful transition, training plans and recognition for resources on the project team. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project budget preparation Knowledge of information technology project management principles, concepts and practices Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems Knowledge of application programming, database and system design Knowledge of XML and data interfaces Knowledge of internet and network architecture Knowledge of operating principles and information systems hardware and software Skill in using project management software Skill in developing process models and data flow diagrams Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to develop written business requirements and models Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to inspire, motivate, and influence others to achieve individual and collective goals Ability to make sound decisions in a timely manner that solve issues and stand the test of time Ability to recognize, plan, focus upon, and work toward what is most important or critical Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity Ability to recognize, manage, and resolve conflict efficiently and equitably Skill in facilitating meetings of diverse stakeholders Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present Ability to create, convey, and instill a unified vision and purpose Ability to see past the moment and adapt to a rapidly changing environment Ability to achieve organizational goals and objectives Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Project Manager position requires a graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * How many years of relevant construction IT project management related experience do you have? None Less than 2 years' Less than 3 years' 3 or more years' * Do you have a Project Management Professional (PMP) Certification? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment? Yes. No. Optional & Required Documents Required DocumentsOptional Documents
Position Information The County of Sonoma Information Systems Department (ISD) is seeking an experienced Technology Procurement Analyst to join their team! Starting salary up to $43.46/hour ($90,706/year), plus a cash allowance of approximately $600/month* As a Technology Procurement Analyst you will work with our Lead Technology Procurement Analyst to coordinate the department technology purchasing and asset inventory of county-wide information technology infrastructure. You will also work closely with ISD staff members on the Data Center, Server, Network Infrastructure, and Desk-Top Teams; and various County departments to define purchase requirements. Key duties of the position include: Creating and reviewing technology purchase acquisition submissions Researching and analyzing products, licenses and costs Managing core infrastructure acquisitions Understanding and working within the County's purchasing guidelines Developing and presenting pricing and service options for purchases, including savings analysis, vendor offering comparisons, and solution recommendations Establishing and maintaining relationships with vendors and manufacturers Obtaining quotes, negotiating prices, terms and conditions, delivery specifications, and services. Maintaining the integrity of, and reporting and presenting, asset data Supporting the data entry, shipping and receiving, and asset tracking process Tracking annual hardware/software maintenance renewals Working with the accounting team to ensure the smooth and timely execution of invoice payments and general ledger postings and, as required, resolve vendor invoice discrepancies The ideal candidate for this position will be a highly-motived, self-starter who works well in a fast-paced, dynamic environment; and has: Experience in technology procurement A technology background that includes experience with licensing requirements Experience with PeopleSoft Enterprise Software, with the ability to generate purchase requisitions, review supporting documentation for accuracy and completeness, verify vendor information, assist with asset receiving, and reconcile purchase orders, packing lists, and invoices Experience with inventory and life-cycle management processes, inventory tracking, and use of systems that support these processes Experience with service management software, specifically Microsoft Systems Center Service Manager The ability to foster a rapid procurement process and continually identify opportunities for improvement Excellent written and verbal communication skills Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range ISD Supporting 29 County Departments, ISD employs 116 staff who provide technology solutions that support and enhance the service delivery systems of Sonoma County. Please visit the department's website for additional information. Following current Public Health Orders and department needs, this position may initially work both remote as well as on-site, transitioning to full-time on-site when required and allowed. Please note: This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive "Security Clearance" be performed, after hire, by the Sonoma County Sheriff's Office . Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) . This recruitment is being conducted to fill a position in ISD. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Information Technology Analyst II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, academic coursework and/or formal training in computer science, information systems, network systems or a closely related field would provide this opportunity. Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Information Technology Analyst I Normally one year of experience in computer systems support, desktop/user support, technical support, or networking support would provide this opportunity. Information Technology Analyst II--normally, two years of technical professional experience involving technical support, systems or operations analysis, or similar field in a multi-platform information technology environment or one year of experience as an Information Technology Analyst I with the County of Sonoma. Specific experience related to the work of the assigned division may be required. Additional, highly relevant professional level experience may be substituted for the required education at either level. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Certification in networking technology or other specialized area related to area of assignment is desirable for some assignments. Knowledge, Skills, and Abilities Working knowledge and understanding of: software packages and operating systems commonly used on personal computers and networked systems including word processing, spreadsheets, databases, file recovery, backup, and other utilities; principles and practices of software and hardware installation and repair; computer operations, including operating systems and software products; local and wide area network installation, management, security, and operation; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles and practices of training system users; principles and practices of assuring data security; methods and techniques of providing support to users. Ability to: Identify, analyze and define information technology needs, collect information, establish facts, and draw valid conclusions; provide technical support in area of expertise; identify, troubleshoot, analyze and resolve customer/user problems; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; write and modify instructions, procedures, manuals, documentation; understand and respond to problems related to data communications, networks and systems interconnectivity; work cooperatively and effectively with staff, customers, vendors, and the public; effectively listen and communicate information to persons with diverse knowledge and experience; perform a variety of tasks in a consistent and accurate manner; read, analyze and take corrective action or refer problems to appropriate staff in response to error messages, codes, and abends in the mainframe, network and personal computing platforms; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. For positions that are required to have access to Sheriff's Office or Probation Department facilities, a more extensive "Security Clearance" will be performed after hire. Successful completion of the probationary period may be contingent upon passing the security clearance, which may include completion and review of a Personal History Statement packet, Live Scan fingerprint based criminal history checks, warrant checks, written reference checks, etc.* If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: MN HR Technician: RR
Jan 21, 2021
Full Time
Position Information The County of Sonoma Information Systems Department (ISD) is seeking an experienced Technology Procurement Analyst to join their team! Starting salary up to $43.46/hour ($90,706/year), plus a cash allowance of approximately $600/month* As a Technology Procurement Analyst you will work with our Lead Technology Procurement Analyst to coordinate the department technology purchasing and asset inventory of county-wide information technology infrastructure. You will also work closely with ISD staff members on the Data Center, Server, Network Infrastructure, and Desk-Top Teams; and various County departments to define purchase requirements. Key duties of the position include: Creating and reviewing technology purchase acquisition submissions Researching and analyzing products, licenses and costs Managing core infrastructure acquisitions Understanding and working within the County's purchasing guidelines Developing and presenting pricing and service options for purchases, including savings analysis, vendor offering comparisons, and solution recommendations Establishing and maintaining relationships with vendors and manufacturers Obtaining quotes, negotiating prices, terms and conditions, delivery specifications, and services. Maintaining the integrity of, and reporting and presenting, asset data Supporting the data entry, shipping and receiving, and asset tracking process Tracking annual hardware/software maintenance renewals Working with the accounting team to ensure the smooth and timely execution of invoice payments and general ledger postings and, as required, resolve vendor invoice discrepancies The ideal candidate for this position will be a highly-motived, self-starter who works well in a fast-paced, dynamic environment; and has: Experience in technology procurement A technology background that includes experience with licensing requirements Experience with PeopleSoft Enterprise Software, with the ability to generate purchase requisitions, review supporting documentation for accuracy and completeness, verify vendor information, assist with asset receiving, and reconcile purchase orders, packing lists, and invoices Experience with inventory and life-cycle management processes, inventory tracking, and use of systems that support these processes Experience with service management software, specifically Microsoft Systems Center Service Manager The ability to foster a rapid procurement process and continually identify opportunities for improvement Excellent written and verbal communication skills Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range ISD Supporting 29 County Departments, ISD employs 116 staff who provide technology solutions that support and enhance the service delivery systems of Sonoma County. Please visit the department's website for additional information. Following current Public Health Orders and department needs, this position may initially work both remote as well as on-site, transitioning to full-time on-site when required and allowed. Please note: This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive "Security Clearance" be performed, after hire, by the Sonoma County Sheriff's Office . Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) . This recruitment is being conducted to fill a position in ISD. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Information Technology Analyst II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, academic coursework and/or formal training in computer science, information systems, network systems or a closely related field would provide this opportunity. Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Information Technology Analyst I Normally one year of experience in computer systems support, desktop/user support, technical support, or networking support would provide this opportunity. Information Technology Analyst II--normally, two years of technical professional experience involving technical support, systems or operations analysis, or similar field in a multi-platform information technology environment or one year of experience as an Information Technology Analyst I with the County of Sonoma. Specific experience related to the work of the assigned division may be required. Additional, highly relevant professional level experience may be substituted for the required education at either level. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Certification in networking technology or other specialized area related to area of assignment is desirable for some assignments. Knowledge, Skills, and Abilities Working knowledge and understanding of: software packages and operating systems commonly used on personal computers and networked systems including word processing, spreadsheets, databases, file recovery, backup, and other utilities; principles and practices of software and hardware installation and repair; computer operations, including operating systems and software products; local and wide area network installation, management, security, and operation; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles and practices of training system users; principles and practices of assuring data security; methods and techniques of providing support to users. Ability to: Identify, analyze and define information technology needs, collect information, establish facts, and draw valid conclusions; provide technical support in area of expertise; identify, troubleshoot, analyze and resolve customer/user problems; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; write and modify instructions, procedures, manuals, documentation; understand and respond to problems related to data communications, networks and systems interconnectivity; work cooperatively and effectively with staff, customers, vendors, and the public; effectively listen and communicate information to persons with diverse knowledge and experience; perform a variety of tasks in a consistent and accurate manner; read, analyze and take corrective action or refer problems to appropriate staff in response to error messages, codes, and abends in the mainframe, network and personal computing platforms; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. For positions that are required to have access to Sheriff's Office or Probation Department facilities, a more extensive "Security Clearance" will be performed after hire. Successful completion of the probationary period may be contingent upon passing the security clearance, which may include completion and review of a Personal History Statement packet, Live Scan fingerprint based criminal history checks, warrant checks, written reference checks, etc.* If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: MN HR Technician: RR
Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. The DETR IT Manager 2 supports department wide information technology project management and security programs and provides project management and information security direction, strategy, knowledge and technical expertise across a broad range of projects and information security domains. Responsibilities include providing technical direction, guidance and oversight for a variety of agency projects, security programs and services; consultation on federal and state security standards and requirements and industry best practices; directing and managing IT functions for projects; and planning and implementing IT initiatives. The incumbent will also be responsible for budget development, management and oversight; supervising personnel; conducting employee performance evaluations, recruitment, hiring, disciplinary action, and all management duties; oversight of DETR's technology project portfolio which includes project management office methodology, processes, and procedures; Cybersecurity and computer emergency response team/computer security incident response team (CERT), disaster recovery; identity and access management; information privacy and regulatory compliance (e.g., PCI DSS, FISMA, GLBA, PII, HIPAA); information risk management; information security and information assurance and information technology controls for all systems, and IT investigations, digital forensics, and eDiscovery. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. *** Closing Date/Time:
Jan 19, 2021
Part Time
Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. The DETR IT Manager 2 supports department wide information technology project management and security programs and provides project management and information security direction, strategy, knowledge and technical expertise across a broad range of projects and information security domains. Responsibilities include providing technical direction, guidance and oversight for a variety of agency projects, security programs and services; consultation on federal and state security standards and requirements and industry best practices; directing and managing IT functions for projects; and planning and implementing IT initiatives. The incumbent will also be responsible for budget development, management and oversight; supervising personnel; conducting employee performance evaluations, recruitment, hiring, disciplinary action, and all management duties; oversight of DETR's technology project portfolio which includes project management office methodology, processes, and procedures; Cybersecurity and computer emergency response team/computer security incident response team (CERT), disaster recovery; identity and access management; information privacy and regulatory compliance (e.g., PCI DSS, FISMA, GLBA, PII, HIPAA); information risk management; information security and information assurance and information technology controls for all systems, and IT investigations, digital forensics, and eDiscovery. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. *** Closing Date/Time:
SANTA CLARA COUNTY, CA
San Jose, California, United States
Under general direction, to manage, plan and coordinate the daily activities of one or more IT processes; to analyze trends in technology, assessing the impact of emerging technologies on the environment, providing solutions to address technology and business issues, and managing people and financial resources while ensuring the development of high-quality technology solutions. Typical Tasks Ensures work, information, ideas, and technology flow freely among the team/section and ensures collaboration with other teams; Meets regularly with team members to gather work status, discuss work progress and obstacles; Provides advice, guidance, encouragement and constructive feedback; Ensures staff has the resources and skills needed to support all work initiatives; Establishes measurable individual and team objectives that are aligned with business goals; Documents and presents performance assessments and collaborates with staff to create individual development plans; Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention; Identifies skills and knowledge deficits; Generates appropriate communication, process and educational plans for mitigating the disruption of change; Ensures internal Service Level Agreements (SLA) are met; Discusses work progress and obstacles and removes obstacles to change; Manages the delivery of one or more IT services to support the IT strategy; Tracks and takes appropriate steps to stay within budget; Measures service performance and implements improvements; Participates in IT workforce deployment activities; Provides high-quality services at optimal cost to customers; Participates and provides input to the SLA development process; Provides input into demand management process and executes on plan; Participates in the development of IT budgets; Implements process improvements; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Computer Science, Engineering, Information Technology, Science, Business or a related field, And Seven (7) years of IT and/or business work experience in the field to be supervised or a closely related field. Two (2) of these years of experience must include either technical leadership or supervisory responsibilities. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; And Nine (9) years of IT and/or business work experience in the field to be supervised or a closely related field. Four (4) of these years of experience must include either technical leadership or supervisory responsibilities. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Computer operations management; Multiple roles in systems implementation; Strategic planning; Multiple software development methodologies; Best methods for communication among teams and sections; Methods to keep apprised of work status, work progress and obstacles; Principles of supervision and employee development; Resources and skills needed to support all work initiatives; Measurable individual and team objectives that are aligned with business goals; Performance assessment documentation; Organizational practices for staffing, performance management, staff development, reward and recognition, and retention; IT services that support IT strategy; Budgeting process; Service performance and performance improvement techniques; IT workforce deployment activities; Excellent customer service techniques; Service Level Agreement (SLA) development process; Demand management process and execution. Ability to: Manage computer operations divisions; Implement multiple system roles in systems implementation; Implement successful on-time, on-budget applications/ technology deployment projects; Develop and implement IT policies and procedures; Build relationships with people at a variety of levels; Communicate effectively among the team/section; Keep apprised of work status, discuss work progress and obstacles; Supervise staff by providing advice, guidance, encouragement and constructive feedback; Ensure staff has the resources and skills needed to support all work initiatives; Establish measurable objectives that are aligned with business goals; Document performance assessments in accordance with applicable labor contracts; Apply organizational practices for staffing, performance management, staff development, reward and recognition, and retention; Identify skills and knowledge deficits; Ensure internal SLAs are met; Manage the delivery of one or more IT services to support the IT strategy; Track and stay within budget; Measure service performance and implement improvements; Provide high-quality services to customers; Implement process improvements. Closing Date/Time: 2/8/2021 11:59 PM Pacific
Jan 16, 2021
Full Time
Under general direction, to manage, plan and coordinate the daily activities of one or more IT processes; to analyze trends in technology, assessing the impact of emerging technologies on the environment, providing solutions to address technology and business issues, and managing people and financial resources while ensuring the development of high-quality technology solutions. Typical Tasks Ensures work, information, ideas, and technology flow freely among the team/section and ensures collaboration with other teams; Meets regularly with team members to gather work status, discuss work progress and obstacles; Provides advice, guidance, encouragement and constructive feedback; Ensures staff has the resources and skills needed to support all work initiatives; Establishes measurable individual and team objectives that are aligned with business goals; Documents and presents performance assessments and collaborates with staff to create individual development plans; Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention; Identifies skills and knowledge deficits; Generates appropriate communication, process and educational plans for mitigating the disruption of change; Ensures internal Service Level Agreements (SLA) are met; Discusses work progress and obstacles and removes obstacles to change; Manages the delivery of one or more IT services to support the IT strategy; Tracks and takes appropriate steps to stay within budget; Measures service performance and implements improvements; Participates in IT workforce deployment activities; Provides high-quality services at optimal cost to customers; Participates and provides input to the SLA development process; Provides input into demand management process and executes on plan; Participates in the development of IT budgets; Implements process improvements; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Computer Science, Engineering, Information Technology, Science, Business or a related field, And Seven (7) years of IT and/or business work experience in the field to be supervised or a closely related field. Two (2) of these years of experience must include either technical leadership or supervisory responsibilities. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; And Nine (9) years of IT and/or business work experience in the field to be supervised or a closely related field. Four (4) of these years of experience must include either technical leadership or supervisory responsibilities. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Computer operations management; Multiple roles in systems implementation; Strategic planning; Multiple software development methodologies; Best methods for communication among teams and sections; Methods to keep apprised of work status, work progress and obstacles; Principles of supervision and employee development; Resources and skills needed to support all work initiatives; Measurable individual and team objectives that are aligned with business goals; Performance assessment documentation; Organizational practices for staffing, performance management, staff development, reward and recognition, and retention; IT services that support IT strategy; Budgeting process; Service performance and performance improvement techniques; IT workforce deployment activities; Excellent customer service techniques; Service Level Agreement (SLA) development process; Demand management process and execution. Ability to: Manage computer operations divisions; Implement multiple system roles in systems implementation; Implement successful on-time, on-budget applications/ technology deployment projects; Develop and implement IT policies and procedures; Build relationships with people at a variety of levels; Communicate effectively among the team/section; Keep apprised of work status, discuss work progress and obstacles; Supervise staff by providing advice, guidance, encouragement and constructive feedback; Ensure staff has the resources and skills needed to support all work initiatives; Establish measurable objectives that are aligned with business goals; Document performance assessments in accordance with applicable labor contracts; Apply organizational practices for staffing, performance management, staff development, reward and recognition, and retention; Identify skills and knowledge deficits; Ensure internal SLAs are met; Manage the delivery of one or more IT services to support the IT strategy; Track and stay within budget; Measure service performance and implement improvements; Provide high-quality services to customers; Implement process improvements. Closing Date/Time: 2/8/2021 11:59 PM Pacific
Requirements Education and Experience: A Bachelor's Degree in information technology, management information systems, computer science, accounting, finance, economics, business administration, and four (4) years of information technology and/or Physical Security experience; at least 2 of which were in network/server management or physical access systems. Licenses and Certificates: Valid Texas Class "C" Driver's license or equivalent issued by another state required by time of appointment. Any one of the following industry certifications will be required within twelve (12) months from date of appointment; GSEC, GCIH, or GCIA. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, assist with the development, documentation, and maintenance of information security policies, procedures, and standards which align with business goals and objectives across city departments. Typical Duties Analyze information security processes and coordinate solutions with Department of Information Technology Services and City departments. Involves: Under direction, being actively engaged in identifying unique system configurations, interviewing key organizational personnel (technical and administrative), working with the Information Security Assurance Manager to develop standard information security documentation (security categorizations, risk assessments, contingency plans, security test & evaluation reports, vulnerability assessment reports, etc.), and adjust capabilities to prescribed information security controls and countermeasures to mitigate risk to acceptable levels. Develop, document, and enforce security policies, standards, guidelines, processes, and procedures to support the enterprise security posture. Involves: Updating, maintaining and documenting security controls. Assisting in hardening operating systems, devices and access systems builds. Assisting in the development of data systems, network security architecture security risk analysis scenarios, and response procedures. Administering security tools, security event monitoring, alerting, and reporting. Implementing a Business Continuity and Disaster Recovery Plan for the organization. Monitor and report on the status of the information security processes. Involves: Evaluate, design, monitor, implement, administer information security systems. Process requests to design, modify and grant security accesses, and other security requests. Perform troubleshooting and end-to-end support on a variety of information security systems software. Prepare status reports on security matters and review security violation reports and investigate possible security exceptions. Represent the security needs of the organization. General Information For complete job specification, click here . Salary Range: $55,633.64 - $77,748.01 per year The starting salary is generally at the beginning of the range. Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with foreign degrees must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Closing Date/Time:
Jan 14, 2021
Full Time
Requirements Education and Experience: A Bachelor's Degree in information technology, management information systems, computer science, accounting, finance, economics, business administration, and four (4) years of information technology and/or Physical Security experience; at least 2 of which were in network/server management or physical access systems. Licenses and Certificates: Valid Texas Class "C" Driver's license or equivalent issued by another state required by time of appointment. Any one of the following industry certifications will be required within twelve (12) months from date of appointment; GSEC, GCIH, or GCIA. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, assist with the development, documentation, and maintenance of information security policies, procedures, and standards which align with business goals and objectives across city departments. Typical Duties Analyze information security processes and coordinate solutions with Department of Information Technology Services and City departments. Involves: Under direction, being actively engaged in identifying unique system configurations, interviewing key organizational personnel (technical and administrative), working with the Information Security Assurance Manager to develop standard information security documentation (security categorizations, risk assessments, contingency plans, security test & evaluation reports, vulnerability assessment reports, etc.), and adjust capabilities to prescribed information security controls and countermeasures to mitigate risk to acceptable levels. Develop, document, and enforce security policies, standards, guidelines, processes, and procedures to support the enterprise security posture. Involves: Updating, maintaining and documenting security controls. Assisting in hardening operating systems, devices and access systems builds. Assisting in the development of data systems, network security architecture security risk analysis scenarios, and response procedures. Administering security tools, security event monitoring, alerting, and reporting. Implementing a Business Continuity and Disaster Recovery Plan for the organization. Monitor and report on the status of the information security processes. Involves: Evaluate, design, monitor, implement, administer information security systems. Process requests to design, modify and grant security accesses, and other security requests. Perform troubleshooting and end-to-end support on a variety of information security systems software. Prepare status reports on security matters and review security violation reports and investigate possible security exceptions. Represent the security needs of the organization. General Information For complete job specification, click here . Salary Range: $55,633.64 - $77,748.01 per year The starting salary is generally at the beginning of the range. Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with foreign degrees must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Closing Date/Time:
