Jobs | Careers in Government

SAN BENITO COUNTY, CA Hollister, CA, USA

Under general direction, plans and directs the activities of operations within an assigned unit in the Information Technology Division, which has critical impact on County services and functions; performs related work as required. DISTINGUISHING CHARACTERISTICS: The Information Technology Manager is a management level classification requiring a high degree of professional skill and knowledge in administering and evaluating complex computer information systems. The Information Technology Manager reports directly to the County Administrative Officer or designee, plans, organizes, coordinates, and directs the work of a major division of the Information Technology Division involving several programs, and has greater administrative responsibility in long- and short-range planning. Incumbents may be assigned to any of the functional areas including IT Projects, IT Services, and Network and Security Units, and also have a high degree of responsibility for budget control and review. The Information Technology Division functions within the County organization in a centralized staff capacity and contributes to central and departmental management by providing reports, establishing controls, network, and data security, performing systems integration, systems analysis, application development, data processing and information delivery. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes and occasionally works outdoors with exposure to varying weather extremes and uneven terrain; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Plans and directs the activities of operational programs within the Information Technology Division; administers County's Information Technology Procedural Guidelines; works closely with County departments, coordinates the development and implementation of information systems to achieve county wide goals, objectives and policies; participates in the development and implementation of County’s goals, policies and priorities; develops and manages toward organization goals and objectives; manages information technology infrastructure, architecture, systems, networks, software and resources across multiple platforms; manages the development of standards, procedures and practices; supervises, trains and evaluates the work of subordinate professional, technical and support staff; within assigned division and authority, responsible for staffing, career development, performance management, safety compliance, training and development, outsourcing; develops and recommends long-term plans and strategies for effective utilization of information technology systems and equipment; develops management systems, procedures and/or standards for prioritizing projects, allocating resources, selecting systems and evaluating existing programs; conducts needs analyses, researches and recommends hardware/software systems and applications which will interface with existing computer systems and comply with policy standards and user needs; coordinates the development of specification, selection, acquisition, configuration and implementation of information technology systems in areas to include financial software, land management, geographic mapping, computer-aided dispatch, records management and interdepartmental network systems; negotiates and administers contract agreements with vendors; recommends and implements equipment, policy and procedural changes; may represent the department at meetings; maintains program documentation on all computer systems and applications; prepares instructional guides on various applications, as needed; provides highly responsible staff assistance to County personnel; coordinates problem solving, conflict resolution, escalations, restart and recovery; meets and consults with customers and vendors regarding service delivery needs; maintains all system hardware inventory and maintenance agreements, maintains and monitors records on preventative and corrective equipment maintenance, response and repair times, records on utilization, cost and charges; assists with and/or prepares staff reports and agenda items for Board of Supervisor approval; performs diagnosis of hardware and software problems; installs, repairs or coordinate the repair or replacement of faulty equipment and software; performs simple to complex computer system design and programming; installs computer hardware, peripheral equipment and program applications; coordinates the installation of cabling and other installation requirements; participates in preparing and monitoring the budget; prepares or supervises the preparation of special studies and reports; may be required to respond to off-hours situations; other duties as assigned. MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s Degree from an accredited four-year college or university with a degree in computer science, information systems management, business administration or related field. Experience: Five (5) years of increasingly responsible work experience in the electronic processing field, experience in operations, programming, systems analysis, including two (2) years of management and supervisory experience. (Experience may be substituted for education on a year for year basis.) License: Possess and maintain a valid, appropriate California driver’s license issued by the Department of Motor Vehicles. Special Requirements: Ability to work irregular hours as necessary; travel within and outside of the County as necessary; including weekends and holidays.Travel within and outside of the County as necessary. Qualify for security clearance through a background investigation and fingerprint check. Knowledge of: Principles and practices of information technology systems used in government; program management, contract compliance, and monitoring techniques; research and financial analysis techniques; principles of budget preparation and control; principles of supervision and personnel management; pertinent local, State and Federal laws, rules and regulations; requirements and procedures for setup and maintenance of computer peripherals; troubleshooting techniques for basic computer problems and restarting jobs; modern office practices, methods, and computer operation; principles and procedures of record keeping and reporting; safe driving principles and practices; proper English usage, spelling, grammar, and punctuation. Ability to: Successfully pass a criminal background check; maintain confidentiality of County and department records and information; exercise judgment in dealing with communications regarding confidential information; establish and maintain cooperative and effective working relationships; deal tactfully and courteously with the public, outside agencies, vendors and other County staff; effectively supervise subordinate staff; communicate effectively both orally and in writing; prepare clear, concise, and accurate records and reports.; operate a computer and use appropriate software; coordinate the design, selection and implementation of computer and telecommunication system; establish realistic work priorities, set and meet goals within allocated resources; provide direction and work coordination for other support staff, as assigned; prepare and maintain accurate and complete records; prepare and administer budgets; handle multiple concurrent projects and manage priorities and tasks; work with considerable independence and initiative while exercising good judgment in recognizing scope of authority; gather, organize, analyze, and present a variety of data and information. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you possess a Bachelor's Degree from an accredited four-year college or university with a degree in computer science, information systems management, business administration or related field? Yes No 04 Do you have Five (5) years of increasingly responsible work experience in the electronic processing field, experience in operations, programming, systems analysis? Yes No 05 How many years do you have of management and supervisory experience? 06 Describe your ability to communicate effectively with department managers, customers, staff members and general public. Required Question Closing Date/Time: 6/2/2023 5:00 PM Pacific

May 20, 2023

Full Time

Under general direction, plans and directs the activities of operations within an assigned unit in the Information Technology Division, which has critical impact on County services and functions; performs related work as required. DISTINGUISHING CHARACTERISTICS: The Information Technology Manager is a management level classification requiring a high degree of professional skill and knowledge in administering and evaluating complex computer information systems. The Information Technology Manager reports directly to the County Administrative Officer or designee, plans, organizes, coordinates, and directs the work of a major division of the Information Technology Division involving several programs, and has greater administrative responsibility in long- and short-range planning. Incumbents may be assigned to any of the functional areas including IT Projects, IT Services, and Network and Security Units, and also have a high degree of responsibility for budget control and review. The Information Technology Division functions within the County organization in a centralized staff capacity and contributes to central and departmental management by providing reports, establishing controls, network, and data security, performing systems integration, systems analysis, application development, data processing and information delivery. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes and occasionally works outdoors with exposure to varying weather extremes and uneven terrain; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Plans and directs the activities of operational programs within the Information Technology Division; administers County's Information Technology Procedural Guidelines; works closely with County departments, coordinates the development and implementation of information systems to achieve county wide goals, objectives and policies; participates in the development and implementation of County’s goals, policies and priorities; develops and manages toward organization goals and objectives; manages information technology infrastructure, architecture, systems, networks, software and resources across multiple platforms; manages the development of standards, procedures and practices; supervises, trains and evaluates the work of subordinate professional, technical and support staff; within assigned division and authority, responsible for staffing, career development, performance management, safety compliance, training and development, outsourcing; develops and recommends long-term plans and strategies for effective utilization of information technology systems and equipment; develops management systems, procedures and/or standards for prioritizing projects, allocating resources, selecting systems and evaluating existing programs; conducts needs analyses, researches and recommends hardware/software systems and applications which will interface with existing computer systems and comply with policy standards and user needs; coordinates the development of specification, selection, acquisition, configuration and implementation of information technology systems in areas to include financial software, land management, geographic mapping, computer-aided dispatch, records management and interdepartmental network systems; negotiates and administers contract agreements with vendors; recommends and implements equipment, policy and procedural changes; may represent the department at meetings; maintains program documentation on all computer systems and applications; prepares instructional guides on various applications, as needed; provides highly responsible staff assistance to County personnel; coordinates problem solving, conflict resolution, escalations, restart and recovery; meets and consults with customers and vendors regarding service delivery needs; maintains all system hardware inventory and maintenance agreements, maintains and monitors records on preventative and corrective equipment maintenance, response and repair times, records on utilization, cost and charges; assists with and/or prepares staff reports and agenda items for Board of Supervisor approval; performs diagnosis of hardware and software problems; installs, repairs or coordinate the repair or replacement of faulty equipment and software; performs simple to complex computer system design and programming; installs computer hardware, peripheral equipment and program applications; coordinates the installation of cabling and other installation requirements; participates in preparing and monitoring the budget; prepares or supervises the preparation of special studies and reports; may be required to respond to off-hours situations; other duties as assigned. MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s Degree from an accredited four-year college or university with a degree in computer science, information systems management, business administration or related field. Experience: Five (5) years of increasingly responsible work experience in the electronic processing field, experience in operations, programming, systems analysis, including two (2) years of management and supervisory experience. (Experience may be substituted for education on a year for year basis.) License: Possess and maintain a valid, appropriate California driver’s license issued by the Department of Motor Vehicles. Special Requirements: Ability to work irregular hours as necessary; travel within and outside of the County as necessary; including weekends and holidays.Travel within and outside of the County as necessary. Qualify for security clearance through a background investigation and fingerprint check. Knowledge of: Principles and practices of information technology systems used in government; program management, contract compliance, and monitoring techniques; research and financial analysis techniques; principles of budget preparation and control; principles of supervision and personnel management; pertinent local, State and Federal laws, rules and regulations; requirements and procedures for setup and maintenance of computer peripherals; troubleshooting techniques for basic computer problems and restarting jobs; modern office practices, methods, and computer operation; principles and procedures of record keeping and reporting; safe driving principles and practices; proper English usage, spelling, grammar, and punctuation. Ability to: Successfully pass a criminal background check; maintain confidentiality of County and department records and information; exercise judgment in dealing with communications regarding confidential information; establish and maintain cooperative and effective working relationships; deal tactfully and courteously with the public, outside agencies, vendors and other County staff; effectively supervise subordinate staff; communicate effectively both orally and in writing; prepare clear, concise, and accurate records and reports.; operate a computer and use appropriate software; coordinate the design, selection and implementation of computer and telecommunication system; establish realistic work priorities, set and meet goals within allocated resources; provide direction and work coordination for other support staff, as assigned; prepare and maintain accurate and complete records; prepare and administer budgets; handle multiple concurrent projects and manage priorities and tasks; work with considerable independence and initiative while exercising good judgment in recognizing scope of authority; gather, organize, analyze, and present a variety of data and information. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you possess a Bachelor's Degree from an accredited four-year college or university with a degree in computer science, information systems management, business administration or related field? Yes No 04 Do you have Five (5) years of increasingly responsible work experience in the electronic processing field, experience in operations, programming, systems analysis? Yes No 05 How many years do you have of management and supervisory experience? 06 Describe your ability to communicate effectively with department managers, customers, staff members and general public. Required Question Closing Date/Time: 6/2/2023 5:00 PM Pacific

California Correctional Health Care Services

Information Technology Manager I - 368297

CA CORRECTIONAL HEALTH CARE SERVICES Elk Grove, California, United States

Information Technology Manager I $103,092 - $138,144 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager I position in the Information Technology Services Division. Under the general direction of the Deputy Director, Project Management, Administration and Acquisition Services (PMAAS), the Information Technology (IT) Manager I, serves as a Senior Project Manager, demonstrating an in-depth understanding and level of expertise of IT Project Management (PM) in the Project Management Office (PMO). The incumbent will serve as an IT project manager within California Correctional Health Care Services (CCHCS) to manage the most critical technical enterprise wide projects. The incumbent must maintain confidentiality of information acquired while perform ng job duties, demonstrate ethical behavior, and exercise a high degree of initiative, innovative problem solving, and independent judgment, work cooperatively with others. Travel to institutions and work activities outside normal working hours may be required due to operational need. Resume and Cover Letter is REQUIRED. Please note: A Training and Development (T&D) assignment will not be considered at this time. This position is posted until filled. The internal cutoff dates for applications are: 5/5/23 5/19/23 6/3/23 6/17/23 7/3/23 Please review the appropriate bulletin/assessment on the Bulletin Link from Calcareers for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=368297 Contact Lee.Lor@cdcr.ca.gov or call 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Apr 26, 2023

Full Time

Information Technology Manager I $103,092 - $138,144 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager I position in the Information Technology Services Division. Under the general direction of the Deputy Director, Project Management, Administration and Acquisition Services (PMAAS), the Information Technology (IT) Manager I, serves as a Senior Project Manager, demonstrating an in-depth understanding and level of expertise of IT Project Management (PM) in the Project Management Office (PMO). The incumbent will serve as an IT project manager within California Correctional Health Care Services (CCHCS) to manage the most critical technical enterprise wide projects. The incumbent must maintain confidentiality of information acquired while perform ng job duties, demonstrate ethical behavior, and exercise a high degree of initiative, innovative problem solving, and independent judgment, work cooperatively with others. Travel to institutions and work activities outside normal working hours may be required due to operational need. Resume and Cover Letter is REQUIRED. Please note: A Training and Development (T&D) assignment will not be considered at this time. This position is posted until filled. The internal cutoff dates for applications are: 5/5/23 5/19/23 6/3/23 6/17/23 7/3/23 Please review the appropriate bulletin/assessment on the Bulletin Link from Calcareers for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=368297 Contact Lee.Lor@cdcr.ca.gov or call 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Information Technology Manager I - 364962

CA CORRECTIONAL HEALTH CARE SERVICES Elk Grove, California, United States

Information Technology Manager I - 364962 $103,092 - $138,144 Annual Range Under the general direction of the Information Technology (IT) Manager II, the IT Manager I serves as the Electronic Health Record System ( EHRS) Operations Manager, and has significant responsibility for formulating or administering organization information technology policies and programs for planning, organizing, and directing the work of the EHRS Operations Section under the Business Technology Management System Engineering, and Software Engineering. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior, and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational n eed. SOQs: APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ)/SUPPLEMENTAL QUESTIONNAIRE (SQ) WILL NOT BE CONSIDERED. NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ/SQ. SOQ shall not exceed one (1) pages in length, 12 point Times Roman font, and one (1) inch margins. Please explain your experience as it relates to the following questions below: What experience do you have operating an Electronic Medical Record? This position is posted until filled. The internal cutoff dates for applications are: 4/18/23 5/2/23 5/16/23 5/30/23 6/13/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=364962 Please review the appropriate bulletin/assessment on the Bulletin for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or (279) 800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Apr 07, 2023

Full Time

Information Technology Manager I - 364962 $103,092 - $138,144 Annual Range Under the general direction of the Information Technology (IT) Manager II, the IT Manager I serves as the Electronic Health Record System ( EHRS) Operations Manager, and has significant responsibility for formulating or administering organization information technology policies and programs for planning, organizing, and directing the work of the EHRS Operations Section under the Business Technology Management System Engineering, and Software Engineering. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior, and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational n eed. SOQs: APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ)/SUPPLEMENTAL QUESTIONNAIRE (SQ) WILL NOT BE CONSIDERED. NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ/SQ. SOQ shall not exceed one (1) pages in length, 12 point Times Roman font, and one (1) inch margins. Please explain your experience as it relates to the following questions below: What experience do you have operating an Electronic Medical Record? This position is posted until filled. The internal cutoff dates for applications are: 4/18/23 5/2/23 5/16/23 5/30/23 6/13/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=364962 Please review the appropriate bulletin/assessment on the Bulletin for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or (279) 800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Information Technology Manager

Marin Municipal Water District Corte Madera, CA, USA

The Information Technology Manager reports directly to the Engineering Director with responsibility for the day-to-day operations of the information technology system services. Over the last few years, the Marin Municipal Water District has made significant IT accomplishments and now looks forward to completing its next slate of projects. The District seeks a dynamic, experienced and well-rounded information technology manager to lead a relatively new team into the next era. The ideal candidate will be an experienced supervisor who fosters an environment of cross training and teamwork. This person will have a customer service approach and ensure that open communication flows to the other departments. He/She will be comfortable with public speaking and as well as getting out of the office.

May 04, 2023

Full Time

The Information Technology Manager reports directly to the Engineering Director with responsibility for the day-to-day operations of the information technology system services. Over the last few years, the Marin Municipal Water District has made significant IT accomplishments and now looks forward to completing its next slate of projects. The District seeks a dynamic, experienced and well-rounded information technology manager to lead a relatively new team into the next era. The ideal candidate will be an experienced supervisor who fosters an environment of cross training and teamwork. This person will have a customer service approach and ensure that open communication flows to the other departments. He/She will be comfortable with public speaking and as well as getting out of the office.

Information Technology Manager I - 374654

CA CORRECTIONAL HEALTH CARE SERVICES Elk Grove, California, United States

Information Technology Manager I $103,092 - $138,144 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager I position in the Information Technology Services Division. Under the general direction of the Infrastructure Deputy Director, the IT Manager I serves as the Security Operations and Telehealth IT Services Manager and has significant responsibility for formulating or administering organization information technology policies and programs for planning, organizing, and directing the work of the Security Operations Unit and the Telehealth IT Unit. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after-hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Please review the appropriate bulletin/assessment on the Bulletin Link from Calcaeers for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=374654 Contact Lee.Lor@cdcr.ca.gov 279-800-6452 or call for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

May 27, 2023

Full Time

Information Technology Manager I $103,092 - $138,144 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager I position in the Information Technology Services Division. Under the general direction of the Infrastructure Deputy Director, the IT Manager I serves as the Security Operations and Telehealth IT Services Manager and has significant responsibility for formulating or administering organization information technology policies and programs for planning, organizing, and directing the work of the Security Operations Unit and the Telehealth IT Unit. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after-hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Please review the appropriate bulletin/assessment on the Bulletin Link from Calcaeers for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=374654 Contact Lee.Lor@cdcr.ca.gov 279-800-6452 or call for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Information Technology Manager II - IT Healthcare Operations - 350188

CA CORRECTIONAL HEALTH CARE SERVICES Elk Grove, California, United States

Information Technology Manager I - IT Healthcare Operations -350188 $125,052 - $152,016 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager II position in the Information Technology Services Division. Under the administrative direction of the Deputy Director, Application Innovation Services, the Information Technology (IT) Manager II serves as the IT Healthcare Operations Chief and manages implementation of all Healthcare applications as well as the ongoing support for all applications. The IT Manager II is responsible for developing policy and strategic plans for the Unit. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. This position requires occasional travel to the institutions. Resume and Statement of Qualifications (SOQs) is REQUIRED. SOQ: APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ)/SUPPLEMENTAL QUESTIONNAIRE (SQ) WILL NOT BE CONSIDERED. NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ/SQ. Please explain your experience as it relates to the following questions below: Based on a review of the duty statement for this position, describe how your education, training, and experience qualify you for this position. This position is posted until filled. The internal cutoff dates for applications are: 1/30/23 2/13/23 2/28/23 3/14/23 3/28/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=350188 Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Jan 18, 2023

Full Time

Information Technology Manager I - IT Healthcare Operations -350188 $125,052 - $152,016 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager II position in the Information Technology Services Division. Under the administrative direction of the Deputy Director, Application Innovation Services, the Information Technology (IT) Manager II serves as the IT Healthcare Operations Chief and manages implementation of all Healthcare applications as well as the ongoing support for all applications. The IT Manager II is responsible for developing policy and strategic plans for the Unit. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. This position requires occasional travel to the institutions. Resume and Statement of Qualifications (SOQs) is REQUIRED. SOQ: APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ)/SUPPLEMENTAL QUESTIONNAIRE (SQ) WILL NOT BE CONSIDERED. NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ/SQ. Please explain your experience as it relates to the following questions below: Based on a review of the duty statement for this position, describe how your education, training, and experience qualify you for this position. This position is posted until filled. The internal cutoff dates for applications are: 1/30/23 2/13/23 2/28/23 3/14/23 3/28/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=350188 Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Information Technology Analyst IV (Project Manager)

Solano County, CA Fairfield, California, United States

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Project Manager) We are seeking an Information Technology Analyst IV who possesses and applies advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties and provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with educational documents for the first review. Applications will be reviewed every three weeks thereafter until the position is filled. 05/08/2023 - 05/12/2023 - Tentative dates for hiring interviews (first review). Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with multiple project management methodologies to include Waterfall, Scrum/Agile, and hybrid models. No experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have with IT Project Governance (e.g. Project Steering Committee Management)? No experience 1-3 years 3-5 years 6+ years 6. How many years of experience do you have with Vendor and Contractor Management? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have with Business Relationship Management? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have in Organizational Change Management (leveraging OCM leading practices and concepts to successfully manage the adaptability of changes on the people side)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have with Business and Technical Requirement Gathering (delineating between functional and non-functional requirements)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have with Business Process Modeling & Notation (developing process workflows, complex process guides, policies, job aides, etc.)? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with Project Performance Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Information Technology Infrastructure Library (ITIL), leading practices and concepts? No experience 1-2 years 3-5 years 6+ years 13. Please indicate which of the following certifications you have achieved. Select all that apply: Project Management Professional (PMP) Certification, from Project Management Institute (PMI) Disciplined Agile Scrum Master (DASM) Certification and/or PMI Agile Certified Practitioner (PMI- ACP) certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling and Notation Certification Organizational Change Management Certification None 14. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Mar 23, 2023

Full Time

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Project Manager) We are seeking an Information Technology Analyst IV who possesses and applies advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties and provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with educational documents for the first review. Applications will be reviewed every three weeks thereafter until the position is filled. 05/08/2023 - 05/12/2023 - Tentative dates for hiring interviews (first review). Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with multiple project management methodologies to include Waterfall, Scrum/Agile, and hybrid models. No experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have with IT Project Governance (e.g. Project Steering Committee Management)? No experience 1-3 years 3-5 years 6+ years 6. How many years of experience do you have with Vendor and Contractor Management? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have with Business Relationship Management? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have in Organizational Change Management (leveraging OCM leading practices and concepts to successfully manage the adaptability of changes on the people side)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have with Business and Technical Requirement Gathering (delineating between functional and non-functional requirements)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have with Business Process Modeling & Notation (developing process workflows, complex process guides, policies, job aides, etc.)? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with Project Performance Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Information Technology Infrastructure Library (ITIL), leading practices and concepts? No experience 1-2 years 3-5 years 6+ years 13. Please indicate which of the following certifications you have achieved. Select all that apply: Project Management Professional (PMP) Certification, from Project Management Institute (PMI) Disciplined Agile Scrum Master (DASM) Certification and/or PMI Agile Certified Practitioner (PMI- ACP) certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling and Notation Certification Organizational Change Management Certification None 14. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Information Technology Analyst IV (Data Engineer)

Solano County, CA Fairfield, California, United States

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Data Engineer) As an Information Technology Analyst IV (Data Engineer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Our current Opportunity is within our Data Management Team! As an Information Technology Analyst IV (Data Engineer), you will be a prominent member of our Data Management team supporting the Central IT department of the County of Solano, two (2) data centers, eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Data Management Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services and has the highest demand for data use and reporting requirements. You will profile and use data sources to build a data model to generate clean and accurate data for report writers and data users across the County. You will also work with data users to identify and anticipate reporting and data needs, extract data from the source systems, profile and load it into a model, and generate reports and analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the department and with stakeholders throughout the County. Our ideal candidate embraces change and looks for opportunities for improvement. They enjoy examining data, visualizing, and creating a story, and can project practical applications for the data in multiple scenarios. Desired Knowledge and Experience Data warehouse experience including data sourcing, analyzing, and modeling Azure Synapse Power BI Data Factory DevOps Purview D365 Kimball, Snowflake Informatica, Talend Python, R, SAS Desired Certifications Data Scientist Azure Solution Architect Azure Data Engineer DAMA certified (CDMP) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/05/2023 - Deadline to submit application along with educational documents. Applications will be reviewed every 3 weeks thereafter. 05/01-05/05 - Tentative dates for hiring interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-02) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-02) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with cloud platforms (Azure, AWS, etc.)? No Experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have working with data platform management systems (Microsoft, Informatica, Redshift, Snowflake)? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have working with Electronic Health Record Systems (Avatar, NextGen, Epic)? No experience 1-2 years 3-5 years 6+ years 6. How many years of experience do you have working with Content Management Systems (Hyland, Documentum)? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have working with Statistical/Data analytics tools (R, Python, SAS)? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have working with CRM Systems (Dynamics365, Saleforce)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have working with Report and BI Development (Power BI, SQL, Crystal Reports, Tableau)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with Data Governance? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Data Warehousing? No experience 1-2 years 3-5 years 6+ years 13. How many years of experience do you have with Reference and Master Data? No experience 1-2 years 3-5 years 6+ years 14. How many years of experience do you have with Metadata? No experience 1-2 years 3-5 years 6+ years 15. How many years of experience do you have with Data Quality? No experience 1-2 years 3-5 years 6+ years 16. How many years of experience do you have with Data Security? No experience 1-2 years 3-5 years 6+ years 17. Please indicate which of the following certifications you have achieved (select all that apply): Azure Fundamentals Azure Data Fundamentals Azure AI Fundamentals Power BI Data Analyst Data Scientist Azure Data Engineer Azure Solution Architect DAMA certification (CDMP) 18. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Mar 21, 2023

Full Time

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Data Engineer) As an Information Technology Analyst IV (Data Engineer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Our current Opportunity is within our Data Management Team! As an Information Technology Analyst IV (Data Engineer), you will be a prominent member of our Data Management team supporting the Central IT department of the County of Solano, two (2) data centers, eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Data Management Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services and has the highest demand for data use and reporting requirements. You will profile and use data sources to build a data model to generate clean and accurate data for report writers and data users across the County. You will also work with data users to identify and anticipate reporting and data needs, extract data from the source systems, profile and load it into a model, and generate reports and analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the department and with stakeholders throughout the County. Our ideal candidate embraces change and looks for opportunities for improvement. They enjoy examining data, visualizing, and creating a story, and can project practical applications for the data in multiple scenarios. Desired Knowledge and Experience Data warehouse experience including data sourcing, analyzing, and modeling Azure Synapse Power BI Data Factory DevOps Purview D365 Kimball, Snowflake Informatica, Talend Python, R, SAS Desired Certifications Data Scientist Azure Solution Architect Azure Data Engineer DAMA certified (CDMP) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/05/2023 - Deadline to submit application along with educational documents. Applications will be reviewed every 3 weeks thereafter. 05/01-05/05 - Tentative dates for hiring interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-02) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-02) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with cloud platforms (Azure, AWS, etc.)? No Experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have working with data platform management systems (Microsoft, Informatica, Redshift, Snowflake)? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have working with Electronic Health Record Systems (Avatar, NextGen, Epic)? No experience 1-2 years 3-5 years 6+ years 6. How many years of experience do you have working with Content Management Systems (Hyland, Documentum)? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have working with Statistical/Data analytics tools (R, Python, SAS)? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have working with CRM Systems (Dynamics365, Saleforce)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have working with Report and BI Development (Power BI, SQL, Crystal Reports, Tableau)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with Data Governance? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Data Warehousing? No experience 1-2 years 3-5 years 6+ years 13. How many years of experience do you have with Reference and Master Data? No experience 1-2 years 3-5 years 6+ years 14. How many years of experience do you have with Metadata? No experience 1-2 years 3-5 years 6+ years 15. How many years of experience do you have with Data Quality? No experience 1-2 years 3-5 years 6+ years 16. How many years of experience do you have with Data Security? No experience 1-2 years 3-5 years 6+ years 17. Please indicate which of the following certifications you have achieved (select all that apply): Azure Fundamentals Azure Data Fundamentals Azure AI Fundamentals Power BI Data Analyst Data Scientist Azure Data Engineer Azure Solution Architect DAMA certification (CDMP) 18. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Information Technology Analyst IV (Report/BI Developer)

Solano County, CA Fairfield, California, United States

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Report/BI Developer) As an Information Technology Analyst IV (Report/BI Developer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Our current Opportunity is within our Data Management Team! As an Information Technology Analyst IV (Report/BI Developer), you will be a prominent member of our Application Management & Analytics team supporting the Central IT department of the County of Solano, two (2) data centers, eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Application Management & Analytics Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services and has the highest demand for data use and reporting requirements. You will provide Business Intelligence and reporting solutions for data users across the County. You will map various databases used in the organization and design, code, test, and aggregate the results to create actionable information. You will also work with data users to identify and anticipate reporting and data needs, affect change in the data architecture, and conduct data preparation, visual-based data discovery, interactive dashboards, and augmented analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the department and with stakeholders throughout the County. Our ideal candidate embraces change and looks for opportunities for improvement. They enjoy examining data, visualizing, and creating a story, and can project practical applications for the data in multiple scenarios. Desired Knowledge and Experience Current generation Analytics platforms. Extensive experience and fluent in report writing, dashboard development, and machine learning - Python, R, SAS, Power BI, SQL, Crystal Reports, SSRS, Tableau, Qlik. HIPAA, HITECH, 42CFR related to health systems. Customer Resource Management tools and public Portals with preferred emphasis on Dynamics365. Data warehouse experience including data sourcing, analyzing, profiling, and modeling. Azure Synapse, Data Factory, DevOps Desired Certifications Azure AI Fundamentals Power BI Data Analyst Azure Data Scientist Azure Solution Architect Azure Data Engineer BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/05/2023 - Deadline to submit application along with educational documents. 05/01-05/05 - Tentative dates for hiring interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-03) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-03) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with cloud platforms (Azure, AWS, etc.)? No Experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have working with advanced Report and BI Development (Power BI, SQL, Crystal Reports, Tableau, Qlik)? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have working with Statistical/Data analytics tools (R, Python, SAS)? No experience 1-2 years 3-5 years 6+ years 6. How many years of experience do you have working with Electronic Health Record Systems (Avatar, NextGen, Epic)? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have working with Case Management Systems (CalWIN/CalSAWS, CWS/CMS, CMIPS II)? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have working with Content Management Systems (Hyland, Documentum)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have working with CRM Systems (Dynamics365, Saleforce)? No experience 1-2 years 3-5 years 6+ years 10. How years of experience do you have working with HIPAA, HITECH, and 42CFR as related to health systems? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Data Integration and Interoperability? No experience 1-2 years 3-5 years 6+ years 13. How many years of experience do you have with Aumented Intelligence? No experience 1-2 years 3-5 years 6+ years 14. How many years of experience do you have with Data Governance? No experience 1-2 years 3-5 years 6+ years 15. How many years of experience do you have with Data Quality? No experience 1-2 years 3-5 years 6+ years 16. How many years of experience do you have with Data Security? No experience 1-2 years 3-5 years 6+ years 17. Please indicate which of the following certifications you have achieved (select all that apply): Azure Fundamentals Azure Data Fundamentals Azure AI Fundamentals Power BI Data Analyst Azure Data Scientist Azure Solution Architect Azure Data Engineer DAMA certification (CDMP) 18. How many years of experience do you have working with data platform management systems (Microsoft, Informatica, Redshift, Snowflake)? No experience 1-2 years 3-5 years 6+ years Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Mar 18, 2023

Full Time

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Report/BI Developer) As an Information Technology Analyst IV (Report/BI Developer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Our current Opportunity is within our Data Management Team! As an Information Technology Analyst IV (Report/BI Developer), you will be a prominent member of our Application Management & Analytics team supporting the Central IT department of the County of Solano, two (2) data centers, eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Application Management & Analytics Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services and has the highest demand for data use and reporting requirements. You will provide Business Intelligence and reporting solutions for data users across the County. You will map various databases used in the organization and design, code, test, and aggregate the results to create actionable information. You will also work with data users to identify and anticipate reporting and data needs, affect change in the data architecture, and conduct data preparation, visual-based data discovery, interactive dashboards, and augmented analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the department and with stakeholders throughout the County. Our ideal candidate embraces change and looks for opportunities for improvement. They enjoy examining data, visualizing, and creating a story, and can project practical applications for the data in multiple scenarios. Desired Knowledge and Experience Current generation Analytics platforms. Extensive experience and fluent in report writing, dashboard development, and machine learning - Python, R, SAS, Power BI, SQL, Crystal Reports, SSRS, Tableau, Qlik. HIPAA, HITECH, 42CFR related to health systems. Customer Resource Management tools and public Portals with preferred emphasis on Dynamics365. Data warehouse experience including data sourcing, analyzing, profiling, and modeling. Azure Synapse, Data Factory, DevOps Desired Certifications Azure AI Fundamentals Power BI Data Analyst Azure Data Scientist Azure Solution Architect Azure Data Engineer BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/05/2023 - Deadline to submit application along with educational documents. 05/01-05/05 - Tentative dates for hiring interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-03) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-03) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with cloud platforms (Azure, AWS, etc.)? No Experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have working with advanced Report and BI Development (Power BI, SQL, Crystal Reports, Tableau, Qlik)? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have working with Statistical/Data analytics tools (R, Python, SAS)? No experience 1-2 years 3-5 years 6+ years 6. How many years of experience do you have working with Electronic Health Record Systems (Avatar, NextGen, Epic)? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have working with Case Management Systems (CalWIN/CalSAWS, CWS/CMS, CMIPS II)? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have working with Content Management Systems (Hyland, Documentum)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have working with CRM Systems (Dynamics365, Saleforce)? No experience 1-2 years 3-5 years 6+ years 10. How years of experience do you have working with HIPAA, HITECH, and 42CFR as related to health systems? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Data Integration and Interoperability? No experience 1-2 years 3-5 years 6+ years 13. How many years of experience do you have with Aumented Intelligence? No experience 1-2 years 3-5 years 6+ years 14. How many years of experience do you have with Data Governance? No experience 1-2 years 3-5 years 6+ years 15. How many years of experience do you have with Data Quality? No experience 1-2 years 3-5 years 6+ years 16. How many years of experience do you have with Data Security? No experience 1-2 years 3-5 years 6+ years 17. Please indicate which of the following certifications you have achieved (select all that apply): Azure Fundamentals Azure Data Fundamentals Azure AI Fundamentals Power BI Data Analyst Azure Data Scientist Azure Solution Architect Azure Data Engineer DAMA certification (CDMP) 18. How many years of experience do you have working with data platform management systems (Microsoft, Informatica, Redshift, Snowflake)? No experience 1-2 years 3-5 years 6+ years Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Information Technology Analyst IV

Solano County, CA Fairfield, California, United States

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV The Department of Information Technology is seeking a highly skilled IT Analyst IV to join our Law & Justice (L&J) Division. The successful candidate will be responsible for providing advanced level technical support, developing IT strategies, and managing projects related to the Sheriff's Office's IT systems. This position will also have opportunities to provide additional support to local law enforcement agencies, specialized bureaus, and Solano County Justice Partners (e.g. Public and Alternative Defender’s Office, Probation, and the District Attorney’s Office.) The position requires a Background Investigation be cleared prior to being hired. As an Information Technology Analyst IV, you will apply advanced level subject matter expertise and analytical skills while serving in the capacity of IT section lead overseeing designated critical L&J systems. You will perform the most complex tasks within the Information Technology Analyst series which includes, providing guidance & partnering with IT technical domains (e.g. software engineering, network/systems administration, service desk, security, datacenter, and operations etc.) Includes leading journey-level Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. This position receives Supervision from the Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate will have ADVANCED knowledge and working experience in: Working with law enforcement, correctional, or local government setting, and serving in an IT capacity Supporting Law and Justice Systems and have knowledge of the criminal justice system and the legal process. Security principles and practices, including access control, encryption, and vulnerability management. Defining business requirements of justice systems and translating them into technology solutions that meet the needs of the users. Leading and mentoring journey level IT staff, as well as collaborate effectively with other departments and stakeholders. Develop and implement IT strategies, manage projects, and provide guidance and support to other members of the IT team. Learning and working with Criminal Justice Information (CJI); working knowledge of the California FBI Security Policy for CJI. Applying the principles, methods, and techniques used in designing, developing, testing, implementing, and maintaining computer software systems. Having strong collaboration skills and ability to work with a variety of stakeholders. Project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Understanding data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Working with business stakeholders to implement new standards, technologies and systems that meet business needs. Interfacing with outside entities to facilitate application integrations, updates, and changes. Gathering, analyzing, and evaluating data and information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to produce high quality output under deadlines. Experience in the support the development of innovative, accurate products that meet business needs. Aptitude to apply principles, practices, and techniques of providing quality customer service. Working both independently and as part of a diverse, multi-skilled team. Ability to communicate methods and findings verbally, in writing and visually to technical and non-technical audiences. Developing information system designs, flow charts, and reports. Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments, and work locations. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. The ideal candidate will have the following desired knowledge: IT Business Analysis & Data Analytics IT Governance & Risk Management Information Technology Service Management (ITSM) IT Process Maturity Assessments & Improvements IT Project Management Business Process Modeling & Notation IT Requirement Gathering & Analysis The ideal candidate will have the following desirable certifications: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement). Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/16/2023 - Deadline to submit application along with educational documents for first review. Applications will be reviewed every 3 weeks thereafter. 05/08-05/12 - Tentative dates for hiring interviews. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. Do you have at least 5 years of experience with Law and Justice information technology systems and/or application engineering and support experience, including two 2 years of project lead or supervisory responsibility? Yes No 2. If you answered yes to question #1, please describe your experience with Law and Justice information technology systems and/or application engineering and support experience to include two years of project lead or supervisory responsibility? If not applicable, please type N/A in the response area. 3. Do you have 5 years of experience ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? Yes No 4. If you answered yes to question #3, please describe your experience with ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? If not applicable, please type N/A in the response area. 5. How many year(s) of experience do you have developing and maintaining IT policies, procedures, and standards to ensure the security and reliability of the Sheriff's Office's IT systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 6. How many year(s) of experience do you have managing IT projects from inception to completion, ensuring that projects are completed on time and within budget? No experience Less than 1 year 1-2 years 3-5 years 6+ years 7. How many year(s) experience do you have conducting technology feasibility assessments and providing recommendations for new IT technologies and systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 8. How many year(s) of experience do you have troubleshooting and resolving complex IT issues, including network, software, and hardware issues? No experience Less than 1 year 1-2 years 3-5 years 6+ years 9. How many year(s) of experience do you have conducting business and system analysis, (e.g. requirement gathering, technology solution evaluations, process modeling/notation, and problem management, etc.)? This experience would also include leading program staff in customer portfolio management and business analyst day to day operations. No experience Less than 1 year 1-2 years 3-5 years 6+ years 10. Which of the following certifications have you achieved? Check all that apply: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement) Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) 11. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 12. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Apr 01, 2023

Full Time

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV The Department of Information Technology is seeking a highly skilled IT Analyst IV to join our Law & Justice (L&J) Division. The successful candidate will be responsible for providing advanced level technical support, developing IT strategies, and managing projects related to the Sheriff's Office's IT systems. This position will also have opportunities to provide additional support to local law enforcement agencies, specialized bureaus, and Solano County Justice Partners (e.g. Public and Alternative Defender’s Office, Probation, and the District Attorney’s Office.) The position requires a Background Investigation be cleared prior to being hired. As an Information Technology Analyst IV, you will apply advanced level subject matter expertise and analytical skills while serving in the capacity of IT section lead overseeing designated critical L&J systems. You will perform the most complex tasks within the Information Technology Analyst series which includes, providing guidance & partnering with IT technical domains (e.g. software engineering, network/systems administration, service desk, security, datacenter, and operations etc.) Includes leading journey-level Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. This position receives Supervision from the Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate will have ADVANCED knowledge and working experience in: Working with law enforcement, correctional, or local government setting, and serving in an IT capacity Supporting Law and Justice Systems and have knowledge of the criminal justice system and the legal process. Security principles and practices, including access control, encryption, and vulnerability management. Defining business requirements of justice systems and translating them into technology solutions that meet the needs of the users. Leading and mentoring journey level IT staff, as well as collaborate effectively with other departments and stakeholders. Develop and implement IT strategies, manage projects, and provide guidance and support to other members of the IT team. Learning and working with Criminal Justice Information (CJI); working knowledge of the California FBI Security Policy for CJI. Applying the principles, methods, and techniques used in designing, developing, testing, implementing, and maintaining computer software systems. Having strong collaboration skills and ability to work with a variety of stakeholders. Project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Understanding data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Working with business stakeholders to implement new standards, technologies and systems that meet business needs. Interfacing with outside entities to facilitate application integrations, updates, and changes. Gathering, analyzing, and evaluating data and information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to produce high quality output under deadlines. Experience in the support the development of innovative, accurate products that meet business needs. Aptitude to apply principles, practices, and techniques of providing quality customer service. Working both independently and as part of a diverse, multi-skilled team. Ability to communicate methods and findings verbally, in writing and visually to technical and non-technical audiences. Developing information system designs, flow charts, and reports. Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments, and work locations. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. The ideal candidate will have the following desired knowledge: IT Business Analysis & Data Analytics IT Governance & Risk Management Information Technology Service Management (ITSM) IT Process Maturity Assessments & Improvements IT Project Management Business Process Modeling & Notation IT Requirement Gathering & Analysis The ideal candidate will have the following desirable certifications: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement). Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/16/2023 - Deadline to submit application along with educational documents for first review. Applications will be reviewed every 3 weeks thereafter. 05/08-05/12 - Tentative dates for hiring interviews. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. Do you have at least 5 years of experience with Law and Justice information technology systems and/or application engineering and support experience, including two 2 years of project lead or supervisory responsibility? Yes No 2. If you answered yes to question #1, please describe your experience with Law and Justice information technology systems and/or application engineering and support experience to include two years of project lead or supervisory responsibility? If not applicable, please type N/A in the response area. 3. Do you have 5 years of experience ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? Yes No 4. If you answered yes to question #3, please describe your experience with ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? If not applicable, please type N/A in the response area. 5. How many year(s) of experience do you have developing and maintaining IT policies, procedures, and standards to ensure the security and reliability of the Sheriff's Office's IT systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 6. How many year(s) of experience do you have managing IT projects from inception to completion, ensuring that projects are completed on time and within budget? No experience Less than 1 year 1-2 years 3-5 years 6+ years 7. How many year(s) experience do you have conducting technology feasibility assessments and providing recommendations for new IT technologies and systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 8. How many year(s) of experience do you have troubleshooting and resolving complex IT issues, including network, software, and hardware issues? No experience Less than 1 year 1-2 years 3-5 years 6+ years 9. How many year(s) of experience do you have conducting business and system analysis, (e.g. requirement gathering, technology solution evaluations, process modeling/notation, and problem management, etc.)? This experience would also include leading program staff in customer portfolio management and business analyst day to day operations. No experience Less than 1 year 1-2 years 3-5 years 6+ years 10. Which of the following certifications have you achieved? Check all that apply: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement) Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) 11. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 12. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Information Technology Supervisor (eGOV)

City of Sacramento, CA Sacramento, California, United States

THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. THIS POSTING WILL BE OPEN UNTIL FILLED With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required. IDEAL CANDIDATE STATEMENT The IT supervisor is the lead architect responsible for the design and delivery of mission critical applications in the Enterprise Applications Management Division of the Department of Information Technology. This position will spearhead the implementation of several large technology initiatives and projects identified in the city’s digital strategy. This is a highly technical supervisory level position that will oversee the citywide rollout of Business Process Management, Document Management and Customer Relationship Management solution. In addition, this position lead change control efforts with City stakeholders and business experts in coordinating system enhancements and configuration requests. These positions will also recommend and/or implement technical solutions to improve and streamline business processes and procedures that support City priorities and initiatives. The Ideal candidate will communicate clearly, concisely, and tactfully both with city staff at all levels, with technology suppliers, with staff from other departments and government agencies, work effectively on joint projects with city staff from other departments, external agencies, and vendors. The ideal candidate should have a good understanding and experience in the following areas. Ability to conduct enterprise analysis, design, planning, and implementation using a holistic management approach Ability to understand the long-term goals of an enterprise architecture and anticipate future functional and non-functional capabilities Create strategies and develop short-term and long-term solutions Experience in facilitating and managing organizational change management issues Familiarity with systems from following area: Business Process Management, Web Content Management, Customer Relationship Management and Enterprise Document Management. Extensive experience in leading technical teams, managing multiple complex projects, working with diverse teams, and consistently delivering successful IT projects. Under direction, the Information Technology Supervisor supervises professional and technical staff involved with systems analysis, systems programming/systems administration, programming, customer support and/or computer operations work for a major unit of the Information Technology Office or a major department operation; prepares information technology studies and reports; assists in development and implementation of goals and policies; supervises and assists in preparation of budgets and equipment acquisition programs. DISTINGUISHING CHARACTERISTICS This is a supervisory-level classification populated with multiple incumbents. The Information Technology Supervisor’s duties are primarily administrative/supervisory in nature but also involve professional information technology work. Information Technology Supervisors interface with City officials, public/private agencies, outside consultants and others and may assist the Chief Information Officer by developing, proposing and implementing information technology solutions for a variety of issues. The classification of Information Technology Supervisor is distinguished from the next lower information technology classification by the incumbent’s full responsibility for supervising the activities of one or more units in the Information Technology Office or all aspects of a major department operation, and because oversight of staff by lower-level Information technology classifications is considered incidental duties. The Information Technology Supervisor is distinguished from the next higher classification of Information Technology Manager in that the latter describes a manager with broader responsibility for one or more large divisions who may also serve in the absence of the Chief Information Officer. SUPERVISION RECEIVED AND EXERCISED General direction is provided by an Information Technology Manager, the Chief Information Officer, or a department head. Responsibilities include supervision of professional, technical and administrative staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Supervises, trains, and evaluates professional and technical subordinates; provides technical advice and assistance to staff; selects and supervises the work of contractors. - Supervises the development of plans and estimates for systems development and major enhancements of the City’s information technology systems; supervises and participates in the preparation of special information technology studies and reports. - Assists in the development and implementation of goals, objectives, policies, and priorities for an information technology unit; assists in the preparation and administration of unit budget; supervises and participates in the preparation of equipment acquisition and improvement programs and budgets. - Establish program and production goals, priorities and major work schedules in accordance with established policies - Coordinate resolution of complex and technical problems and system changes that affect the work of the unit - Confers others regarding project priorities and progress; participates in planning, progress and design review meetings; provides technical assistance to resolve barriers to completion; negotiates contractor claims. - Reviews and approves programming, systems development and systems enhancement plans, work orders, consultant and related bills and purchase orders; prepares and monitors consultant agreements, reviews new and proposed laws, regulations, codes, methods, materials and technique for application to projects; develops and implements procedures, standards and systems. - Participates in committees and work groups; may lead or participate in planning or focus groups; may represent the department; prepares comprehensive technical and statistical reports; maintains a variety of records and technical data. - Performs related or other duties as assigned. QUALIFICATIONS Skill In: - Problem solving utilizing limited resources. - Use of computers, computer applications, and software, including computer-based research tools. - Project planning and management techniques relating to the development, acquisition and installation of information technology - Budgeting Ability to: - Manage, plan, assign, and supervise the work of a diverse staff in the accomplishment of multiple projects. - Establish and maintain effective working relationships within various work groups. - Manage multiple technical projects and adhere to deadlines. - Use a variety of automated computer hardware and software systems. - Communicate effectively, verbally and in writing. - Exercise analytical skills in providing fact-based details to support ideas, recommendations, and analysis - Coordinate within own department and across departments to identify opportunities for shared use of information systems and technologies. EXPERIENCE AND EDUCATION Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Experience: Four years of progressively responsible experience in the fields of systems analysis, systems programming, network administration, application programming, customer support, computer operations or similar field in a multi-platform information systems environment, including at least one year as a project lead or team leader. Education: A Bachelor's degree from an accredited college or university with a major in computer science, information systems, business information systems, business administration or a closely related field. Substitutions: Additional qualifying experience may substitute for education on a year-for-year basis. Professional certification in one or more fields of information technology may substitute for one year of education or one year of experience PROOF OF E DUCATION Should e ducation b e us e d to qualify for this position, th e n p roof of e ducation such as, but not limit e d to, univ e rsity/coll e g e transcripts and d e gr e e s should b e submitt e d with your application and will b e r e quir e d at th e tim e of appointm e nt . Unofficial docum e nts and/or copi e s ar e acc e ptabl e . An applicant with a coll e g e d e gr e e obtain e d outsid e th e Unit e d Stat e s must hav e e ducation r e cords e valuat e d by a cr e d e ntials e valuation s e rvic e . E valuation of e ducation r e cords will b e du e at tim e of appointm e nt. PROOF OF CERTIFICATION Should certification and/or license be used to qualify for this position, then proof of said certification and /or license should be submitted with your application and will be required at the time of appointment . SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Proof of certification and/or license should be submitted online with your application. Proof of certification and/or license will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: Continuous

May 07, 2023

Full Time

THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. THIS POSTING WILL BE OPEN UNTIL FILLED With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required. IDEAL CANDIDATE STATEMENT The IT supervisor is the lead architect responsible for the design and delivery of mission critical applications in the Enterprise Applications Management Division of the Department of Information Technology. This position will spearhead the implementation of several large technology initiatives and projects identified in the city’s digital strategy. This is a highly technical supervisory level position that will oversee the citywide rollout of Business Process Management, Document Management and Customer Relationship Management solution. In addition, this position lead change control efforts with City stakeholders and business experts in coordinating system enhancements and configuration requests. These positions will also recommend and/or implement technical solutions to improve and streamline business processes and procedures that support City priorities and initiatives. The Ideal candidate will communicate clearly, concisely, and tactfully both with city staff at all levels, with technology suppliers, with staff from other departments and government agencies, work effectively on joint projects with city staff from other departments, external agencies, and vendors. The ideal candidate should have a good understanding and experience in the following areas. Ability to conduct enterprise analysis, design, planning, and implementation using a holistic management approach Ability to understand the long-term goals of an enterprise architecture and anticipate future functional and non-functional capabilities Create strategies and develop short-term and long-term solutions Experience in facilitating and managing organizational change management issues Familiarity with systems from following area: Business Process Management, Web Content Management, Customer Relationship Management and Enterprise Document Management. Extensive experience in leading technical teams, managing multiple complex projects, working with diverse teams, and consistently delivering successful IT projects. Under direction, the Information Technology Supervisor supervises professional and technical staff involved with systems analysis, systems programming/systems administration, programming, customer support and/or computer operations work for a major unit of the Information Technology Office or a major department operation; prepares information technology studies and reports; assists in development and implementation of goals and policies; supervises and assists in preparation of budgets and equipment acquisition programs. DISTINGUISHING CHARACTERISTICS This is a supervisory-level classification populated with multiple incumbents. The Information Technology Supervisor’s duties are primarily administrative/supervisory in nature but also involve professional information technology work. Information Technology Supervisors interface with City officials, public/private agencies, outside consultants and others and may assist the Chief Information Officer by developing, proposing and implementing information technology solutions for a variety of issues. The classification of Information Technology Supervisor is distinguished from the next lower information technology classification by the incumbent’s full responsibility for supervising the activities of one or more units in the Information Technology Office or all aspects of a major department operation, and because oversight of staff by lower-level Information technology classifications is considered incidental duties. The Information Technology Supervisor is distinguished from the next higher classification of Information Technology Manager in that the latter describes a manager with broader responsibility for one or more large divisions who may also serve in the absence of the Chief Information Officer. SUPERVISION RECEIVED AND EXERCISED General direction is provided by an Information Technology Manager, the Chief Information Officer, or a department head. Responsibilities include supervision of professional, technical and administrative staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Supervises, trains, and evaluates professional and technical subordinates; provides technical advice and assistance to staff; selects and supervises the work of contractors. - Supervises the development of plans and estimates for systems development and major enhancements of the City’s information technology systems; supervises and participates in the preparation of special information technology studies and reports. - Assists in the development and implementation of goals, objectives, policies, and priorities for an information technology unit; assists in the preparation and administration of unit budget; supervises and participates in the preparation of equipment acquisition and improvement programs and budgets. - Establish program and production goals, priorities and major work schedules in accordance with established policies - Coordinate resolution of complex and technical problems and system changes that affect the work of the unit - Confers others regarding project priorities and progress; participates in planning, progress and design review meetings; provides technical assistance to resolve barriers to completion; negotiates contractor claims. - Reviews and approves programming, systems development and systems enhancement plans, work orders, consultant and related bills and purchase orders; prepares and monitors consultant agreements, reviews new and proposed laws, regulations, codes, methods, materials and technique for application to projects; develops and implements procedures, standards and systems. - Participates in committees and work groups; may lead or participate in planning or focus groups; may represent the department; prepares comprehensive technical and statistical reports; maintains a variety of records and technical data. - Performs related or other duties as assigned. QUALIFICATIONS Skill In: - Problem solving utilizing limited resources. - Use of computers, computer applications, and software, including computer-based research tools. - Project planning and management techniques relating to the development, acquisition and installation of information technology - Budgeting Ability to: - Manage, plan, assign, and supervise the work of a diverse staff in the accomplishment of multiple projects. - Establish and maintain effective working relationships within various work groups. - Manage multiple technical projects and adhere to deadlines. - Use a variety of automated computer hardware and software systems. - Communicate effectively, verbally and in writing. - Exercise analytical skills in providing fact-based details to support ideas, recommendations, and analysis - Coordinate within own department and across departments to identify opportunities for shared use of information systems and technologies. EXPERIENCE AND EDUCATION Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Experience: Four years of progressively responsible experience in the fields of systems analysis, systems programming, network administration, application programming, customer support, computer operations or similar field in a multi-platform information systems environment, including at least one year as a project lead or team leader. Education: A Bachelor's degree from an accredited college or university with a major in computer science, information systems, business information systems, business administration or a closely related field. Substitutions: Additional qualifying experience may substitute for education on a year-for-year basis. Professional certification in one or more fields of information technology may substitute for one year of education or one year of experience PROOF OF E DUCATION Should e ducation b e us e d to qualify for this position, th e n p roof of e ducation such as, but not limit e d to, univ e rsity/coll e g e transcripts and d e gr e e s should b e submitt e d with your application and will b e r e quir e d at th e tim e of appointm e nt . Unofficial docum e nts and/or copi e s ar e acc e ptabl e . An applicant with a coll e g e d e gr e e obtain e d outsid e th e Unit e d Stat e s must hav e e ducation r e cords e valuat e d by a cr e d e ntials e valuation s e rvic e . E valuation of e ducation r e cords will b e du e at tim e of appointm e nt. PROOF OF CERTIFICATION Should certification and/or license be used to qualify for this position, then proof of said certification and /or license should be submitted with your application and will be required at the time of appointment . SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Proof of certification and/or license should be submitted online with your application. Proof of certification and/or license will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: Continuous

Information Technology Specialist I

CA DEPARTMENT OF JUSTICE Sacramento, California, United States

Job Description and Duties Under the general direction of the Information Technology Manager I (ITM I), the incumbent performs at the advanced specialist level in the design, analysis, installation, and oversight of projects related to the Department of Justice’s (DOJ) email (Exchange), file systems, directory services, and servers. The incumbent functions as the technical expert responsible for managing the research, installation, migration to the cloud (O365 and EXO), configuration, security, maintenance, troubleshooting, backup, recovery, and support for all of the Department’s enterprise information applications and services supported by the Hawkins Data Center's twenty-four hours per day, seven days per week operations. The incumbent also functions as the technical expert responsible for resolving complex software and configuration problems that arise in support of messaging and collaboration, email gateways, file systems, virtualized infrastructure systems, mobile device management systems, Office 365, and related core technologies, including Active Directory, Azure, Exchange Online, Microsoft Teams, AAD Connect, EMS, PowerShell scripting, storage management systems, and associated applications. The incumbent’s role as a project and technical expert requires exceptional knowledge of the software, applications, and associated server hardware noted above in order to consult with all departmental entities. Occasional travel is required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-373476 Position #(s): 420-861-1402-012 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $5,960.00 - $7,988.00 A $6,554.00 - $8,784.00 B $7,197.00 - $9,643.00 C # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Techonology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov Special Requirements A fingerprint check is required. Clearly indicate JC - 373476 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/8/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Malina Velarde JC - 373476 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Malina Velarde JC - 373476 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - 1. Please describe your experience managing on-premises, hybrid, and cloud-based messaging and collaboration infrastructure (Including Exchange on-premises and Exchange Online). 2.Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. Other - References Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to resolve complex cloud-based messaging and collaboration issues, including Exchange Online, Microsoft Teams, O365, and the Microsoft Exchange server • Knowledge of the server operating system installation, configuration, and administration • Understanding of system scripting languages (Exchange PowerShell) • Knowledge of server networking, security, performance tuning, backup, and recovery • Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education • Ability to establish and maintain effective working relationships • Attack problems with a "can-do" attitude • The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors • The ability to contribute and design innovative solutions for complex problems • The willingness and ability to learn new concepts and technologies • Strong troubleshooting skills Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Malina Velarde (916) 210-2513 malina.velarde@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/8/2023

May 25, 2023

Full Time

Job Description and Duties Under the general direction of the Information Technology Manager I (ITM I), the incumbent performs at the advanced specialist level in the design, analysis, installation, and oversight of projects related to the Department of Justice’s (DOJ) email (Exchange), file systems, directory services, and servers. The incumbent functions as the technical expert responsible for managing the research, installation, migration to the cloud (O365 and EXO), configuration, security, maintenance, troubleshooting, backup, recovery, and support for all of the Department’s enterprise information applications and services supported by the Hawkins Data Center's twenty-four hours per day, seven days per week operations. The incumbent also functions as the technical expert responsible for resolving complex software and configuration problems that arise in support of messaging and collaboration, email gateways, file systems, virtualized infrastructure systems, mobile device management systems, Office 365, and related core technologies, including Active Directory, Azure, Exchange Online, Microsoft Teams, AAD Connect, EMS, PowerShell scripting, storage management systems, and associated applications. The incumbent’s role as a project and technical expert requires exceptional knowledge of the software, applications, and associated server hardware noted above in order to consult with all departmental entities. Occasional travel is required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-373476 Position #(s): 420-861-1402-012 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $5,960.00 - $7,988.00 A $6,554.00 - $8,784.00 B $7,197.00 - $9,643.00 C # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Techonology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov Special Requirements A fingerprint check is required. Clearly indicate JC - 373476 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/8/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Malina Velarde JC - 373476 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Malina Velarde JC - 373476 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - 1. Please describe your experience managing on-premises, hybrid, and cloud-based messaging and collaboration infrastructure (Including Exchange on-premises and Exchange Online). 2.Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. Other - References Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to resolve complex cloud-based messaging and collaboration issues, including Exchange Online, Microsoft Teams, O365, and the Microsoft Exchange server • Knowledge of the server operating system installation, configuration, and administration • Understanding of system scripting languages (Exchange PowerShell) • Knowledge of server networking, security, performance tuning, backup, and recovery • Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education • Ability to establish and maintain effective working relationships • Attack problems with a "can-do" attitude • The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors • The ability to contribute and design innovative solutions for complex problems • The willingness and ability to learn new concepts and technologies • Strong troubleshooting skills Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Malina Velarde (916) 210-2513 malina.velarde@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/8/2023

Senior Information Technology Consultant, CIO

LOS ANGELES COUNTY Los Angeles, California, United States

EXAM NUMBER M2564F-R Type of Recruitment: Open Competitive Job Opportunity When to Submit Your Application: The application filing period will begin on Monday, April 10, 2023 at 8:00 a.m. (Pacific Time) - This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. No withhold will be allowed in this examination . Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. We seek individuals that: are highly dedicated and committed to their work and interact and work well in a team environment. exhibit proactive and positive attitude and have strong interpersonal relations. have outstanding work ethic and are able to achieve results consistent with interpersonal goals and objectives. are driven and goal-oriented with a strong desire to succeed. The Opportunity We are pursuing qualified candidates to fill Senior Information Technology Consultant, CIO positions responsible for overseeing the development and implementation of a range of complex and highly visible information technology projects within the Chief Executive Office. Essential Job Functions Acts as a hardware, software and Information Technology strategic planning consultant to project teams and user management in a highly specialized field of information technology. Acts as project manager for large, complex and sensitive Information Technology projects. Manages all aspects of information privacy for the County and oversees compliance with County privacy policies and procedures. Manages highly technical special projects, such as manage a line department's information technology operation in County-wide Information Technology meetings to develop policy/standards. Recommends and writes County-wide policy and standards concerning hardware, software, and the infrastructure and encourages recommended standards. Reviews all assigned department's contracts for capital equipment and consultant services and provides advice as to County-wide consistent standards, best practices, best business sense which is consistent with the departments' information technology strategic plans, IT budgets adherence to the department's business plan. Develops comprehensive information technology business criteria and concepts to assist in developing long-range technical business plans. Provides consultation in planning and developing management concepts, objectives, policies, projects, and systems to accomplish the goals of the enterprise. Monitors efficiency and effectiveness, makes recommendations for problem solution, and implements approved recommendations. Advises high level line departmental management on technical and IT financial considerations and may implement approved recommendations. Determines project feasibility and reviews proposed Request for Proposals (RFPs), Request for Quotations (RFQs), Requests for Information (RFI), etc. for outside vendor purchases and advises departments as to County-wide consistency, best prices, and feasibility. Reviews proposed systems design to ensure that design criteria are compatible with long-range development plans. Evaluates major technology purchases (hardware, software, telecommunications, etc.) to determine their effect on existing environment and their compatibility with the future strategic direction of the enterprise and the County as a whole. Requirements Selection Requirements: OPTION I: A Bachelor's Degree* from an accredited college or university** in Computer Science, Business Administration, Public Administration, or closely related field, with twelve technology-related units - AND - two years of experience within the last five years managing or assisting in the management of a technical IT organization, including a budget, personnel, fiscal, or other administrative function. OR OPTION II: Two years of experience within the last five years at the level of Information Technology Consultant, CIO***, Information Technology Specialist, ISD****, or Information Technology Specialist I*****. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for any type of college degree, such as a Bachelor, Master, or Doctorate degree, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization at the time of filing or within seven (7) calendar days from application submission. Required documents may also be emailed to YFilonova@hr.lacounty.gov . **Accredited colleges or universities are those listed in the publications of regional, national, or international accrediting agencies, which are accepted by the Department of Human Resources (OHR). Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators. Inc. ***Experience at the level of Information Technology Consultant, CIO in the County of Los Angeles acts primarily as an Information Technology technical or business analyst consultant to the Chief Information Officer and Information Systems division managers in County Departments. ****Experience at the level of Information Technology Specialist, ISD in the County of Los Angeles acts as a consultant in a technical and specialized field of information technology. *****Experience at the level of Information Technology Specialist I in the County of Los Angeles acts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. Out of Class Experience will not be accepted for this examination . Additional Information Our Assessment Process This examination will consist of two (2) parts: Part I: A multiple choice and/or simulation assessment, weighted 40%, covering: Project Management, covering the following topics: Communications Management, Cost Management, Human Resources Management, Management Characteristics, Management Methodologies, Procurement Management, Quality Management, Risk Management, Scope Management, Stakeholder Management, and Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, and User Interface. Applicants must achieve a passing score of 70% or higher on Part I in order to proceed to Part II. Part II: A multiple choice and/or simulation assessment, weighted 60% , covering: Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change Deductive Reasoning MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED TEST PART IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER IN THE ORDER OF THEIR SCORE GROUP FOR A PERIOD OF 6 MONTHS FOLLOWING THE DATE OF PROMULGATION. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. SELECTIVE CERTIFICATION: In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. A Selective Certification may be established for the following area: Information Technology Security Criteria to Qualify for Select Certification: OPTION I: A Bachelor Degree or higher from an accredited college or university - AND - two years of experience within the last five years performing risk, business impact, control, and vulnerability assessments of computer systems and networks; developing and documenting information security architecture and plans, including strategic, tactical and project plans; and working with legal, audit and compliance staff; such experience must be in one of the following fields - health/mental health care, information technology, or public sector consulting. OR OPTION II: Two years of experience within the County of Los Angeles at the level of Information Technology Specialist I* or Department Information Security Officer I** performing risk, business impact, control, and vulnerability assessments of computer systems and networks; developing and documenting information security architecture and plans, including strategic, tactical and project plans; and working with legal, audit and compliance staff; such experience must be in one of the following fields - health/mental health care, information technology, or public sector consulting. *In the County of Los Angeles, experience at the level of Information Technology Specialist I is defined as acting as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. ** In the County of Los Angeles, experience at the level of Department Information Security Officer I is defined as leading the information security function for a County department or for the Information Systems Bureau of the Department of Health Services and is responsible for the development and delivery of a comprehensive departmental information security strategy to optimize the department's security posture. Candidates should be prepared to respond to a supplemental questionnaire during the application process. In order to be considered for placement on the Selective Certification list, you are required to complete the associated supplemental questions. Your request to be placed on any selective certification list will be rejected if you do not complete the supplemental questions. The experience you claim in the supplemental questions must be consistent with the information you provide in your application. Candidates who meet the select certification requirements will be required to complete the following assessment; however, only those who pass Part I and Part II of the examination will have the following assessment scored. Cyber Risk, covering the following topics: Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Please add YFilonova@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Transfer of Test Responses Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. Test Preparation Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . Eligibility Requirement The names of candidates receiving a passing score in the examination will be placed on the eligible register for a period of six (6) months. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. How to Apply Applications must be submitted online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. Plan to submit your online application well in advance of the 5:00 p.m. deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verificationat any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Have any questions about anything listed above? Contact us: Department Contact Name: Yuliya Filonova Department Contact Phone: (213)351-2937 Department Contact Email: YFilonova@hr.lacounty.gov Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Exam Number: M2564F-R Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Closing Date/Time:

Apr 07, 2023

Full Time

EXAM NUMBER M2564F-R Type of Recruitment: Open Competitive Job Opportunity When to Submit Your Application: The application filing period will begin on Monday, April 10, 2023 at 8:00 a.m. (Pacific Time) - This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. No withhold will be allowed in this examination . Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. We seek individuals that: are highly dedicated and committed to their work and interact and work well in a team environment. exhibit proactive and positive attitude and have strong interpersonal relations. have outstanding work ethic and are able to achieve results consistent with interpersonal goals and objectives. are driven and goal-oriented with a strong desire to succeed. The Opportunity We are pursuing qualified candidates to fill Senior Information Technology Consultant, CIO positions responsible for overseeing the development and implementation of a range of complex and highly visible information technology projects within the Chief Executive Office. Essential Job Functions Acts as a hardware, software and Information Technology strategic planning consultant to project teams and user management in a highly specialized field of information technology. Acts as project manager for large, complex and sensitive Information Technology projects. Manages all aspects of information privacy for the County and oversees compliance with County privacy policies and procedures. Manages highly technical special projects, such as manage a line department's information technology operation in County-wide Information Technology meetings to develop policy/standards. Recommends and writes County-wide policy and standards concerning hardware, software, and the infrastructure and encourages recommended standards. Reviews all assigned department's contracts for capital equipment and consultant services and provides advice as to County-wide consistent standards, best practices, best business sense which is consistent with the departments' information technology strategic plans, IT budgets adherence to the department's business plan. Develops comprehensive information technology business criteria and concepts to assist in developing long-range technical business plans. Provides consultation in planning and developing management concepts, objectives, policies, projects, and systems to accomplish the goals of the enterprise. Monitors efficiency and effectiveness, makes recommendations for problem solution, and implements approved recommendations. Advises high level line departmental management on technical and IT financial considerations and may implement approved recommendations. Determines project feasibility and reviews proposed Request for Proposals (RFPs), Request for Quotations (RFQs), Requests for Information (RFI), etc. for outside vendor purchases and advises departments as to County-wide consistency, best prices, and feasibility. Reviews proposed systems design to ensure that design criteria are compatible with long-range development plans. Evaluates major technology purchases (hardware, software, telecommunications, etc.) to determine their effect on existing environment and their compatibility with the future strategic direction of the enterprise and the County as a whole. Requirements Selection Requirements: OPTION I: A Bachelor's Degree* from an accredited college or university** in Computer Science, Business Administration, Public Administration, or closely related field, with twelve technology-related units - AND - two years of experience within the last five years managing or assisting in the management of a technical IT organization, including a budget, personnel, fiscal, or other administrative function. OR OPTION II: Two years of experience within the last five years at the level of Information Technology Consultant, CIO***, Information Technology Specialist, ISD****, or Information Technology Specialist I*****. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for any type of college degree, such as a Bachelor, Master, or Doctorate degree, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization at the time of filing or within seven (7) calendar days from application submission. Required documents may also be emailed to YFilonova@hr.lacounty.gov . **Accredited colleges or universities are those listed in the publications of regional, national, or international accrediting agencies, which are accepted by the Department of Human Resources (OHR). Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators. Inc. ***Experience at the level of Information Technology Consultant, CIO in the County of Los Angeles acts primarily as an Information Technology technical or business analyst consultant to the Chief Information Officer and Information Systems division managers in County Departments. ****Experience at the level of Information Technology Specialist, ISD in the County of Los Angeles acts as a consultant in a technical and specialized field of information technology. *****Experience at the level of Information Technology Specialist I in the County of Los Angeles acts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. Out of Class Experience will not be accepted for this examination . Additional Information Our Assessment Process This examination will consist of two (2) parts: Part I: A multiple choice and/or simulation assessment, weighted 40%, covering: Project Management, covering the following topics: Communications Management, Cost Management, Human Resources Management, Management Characteristics, Management Methodologies, Procurement Management, Quality Management, Risk Management, Scope Management, Stakeholder Management, and Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, and User Interface. Applicants must achieve a passing score of 70% or higher on Part I in order to proceed to Part II. Part II: A multiple choice and/or simulation assessment, weighted 60% , covering: Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change Deductive Reasoning MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED TEST PART IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER IN THE ORDER OF THEIR SCORE GROUP FOR A PERIOD OF 6 MONTHS FOLLOWING THE DATE OF PROMULGATION. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. SELECTIVE CERTIFICATION: In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. A Selective Certification may be established for the following area: Information Technology Security Criteria to Qualify for Select Certification: OPTION I: A Bachelor Degree or higher from an accredited college or university - AND - two years of experience within the last five years performing risk, business impact, control, and vulnerability assessments of computer systems and networks; developing and documenting information security architecture and plans, including strategic, tactical and project plans; and working with legal, audit and compliance staff; such experience must be in one of the following fields - health/mental health care, information technology, or public sector consulting. OR OPTION II: Two years of experience within the County of Los Angeles at the level of Information Technology Specialist I* or Department Information Security Officer I** performing risk, business impact, control, and vulnerability assessments of computer systems and networks; developing and documenting information security architecture and plans, including strategic, tactical and project plans; and working with legal, audit and compliance staff; such experience must be in one of the following fields - health/mental health care, information technology, or public sector consulting. *In the County of Los Angeles, experience at the level of Information Technology Specialist I is defined as acting as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. ** In the County of Los Angeles, experience at the level of Department Information Security Officer I is defined as leading the information security function for a County department or for the Information Systems Bureau of the Department of Health Services and is responsible for the development and delivery of a comprehensive departmental information security strategy to optimize the department's security posture. Candidates should be prepared to respond to a supplemental questionnaire during the application process. In order to be considered for placement on the Selective Certification list, you are required to complete the associated supplemental questions. Your request to be placed on any selective certification list will be rejected if you do not complete the supplemental questions. The experience you claim in the supplemental questions must be consistent with the information you provide in your application. Candidates who meet the select certification requirements will be required to complete the following assessment; however, only those who pass Part I and Part II of the examination will have the following assessment scored. Cyber Risk, covering the following topics: Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Please add YFilonova@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Transfer of Test Responses Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. Test Preparation Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . Eligibility Requirement The names of candidates receiving a passing score in the examination will be placed on the eligible register for a period of six (6) months. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. How to Apply Applications must be submitted online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. Plan to submit your online application well in advance of the 5:00 p.m. deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verificationat any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Have any questions about anything listed above? Contact us: Department Contact Name: Yuliya Filonova Department Contact Phone: (213)351-2937 Department Contact Email: YFilonova@hr.lacounty.gov Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Exam Number: M2564F-R Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Closing Date/Time:

Information Technology Specialist I - Project Manager - 351539

CA CORRECTIONAL HEALTH CARE SERVICES Elk Grove, California, United States

Information Technology Specialist I - Project Manager - 351539 $71,520 - $115,716 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist I position in the Information Technology Services Division. Under the direction of the Information Technology (IT) Manager I, the IT Specialist I serves as the IT Project Manager, demonstrating an in-depth understanding and level of expertise of IT Project Management (PM) in the Project Management Office (PMO) to perform a wide variety of tasks requiring regular innovative problem-solving. Assignments involve small to large size projects needed for continued operation of CCHCS business processes with tight time constraints, several interfaces with existing systems, and requiring moderate to proficient experience with technology architectures. Depending on project needs, the role of the project manager may vary from providing overall project management to assisting others as support and may be responsible for concurrent management of multiple projects. The incumbent is intimately involved in planning processes relative to the analysis and investigation of information processing systems and may be actively involved in cost control functions as it relates to projects. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior, and work cooperatively with others. Travel to institutions and after hours support of CCHCS software applications and systems may be required due to operational needs. Resume is REQUIRED. This position is posted until filled. The internal cutoff dates for applications are: 2/6/23 2/21/23 3/7/23 3/21/23 4/4/23 Please apply at: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=351539 Please review the appropriate bulletin/assessment on the Bulletin for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Feb 01, 2023

Full Time

Information Technology Specialist I - Project Manager - 351539 $71,520 - $115,716 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist I position in the Information Technology Services Division. Under the direction of the Information Technology (IT) Manager I, the IT Specialist I serves as the IT Project Manager, demonstrating an in-depth understanding and level of expertise of IT Project Management (PM) in the Project Management Office (PMO) to perform a wide variety of tasks requiring regular innovative problem-solving. Assignments involve small to large size projects needed for continued operation of CCHCS business processes with tight time constraints, several interfaces with existing systems, and requiring moderate to proficient experience with technology architectures. Depending on project needs, the role of the project manager may vary from providing overall project management to assisting others as support and may be responsible for concurrent management of multiple projects. The incumbent is intimately involved in planning processes relative to the analysis and investigation of information processing systems and may be actively involved in cost control functions as it relates to projects. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior, and work cooperatively with others. Travel to institutions and after hours support of CCHCS software applications and systems may be required due to operational needs. Resume is REQUIRED. This position is posted until filled. The internal cutoff dates for applications are: 2/6/23 2/21/23 3/7/23 3/21/23 4/4/23 Please apply at: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=351539 Please review the appropriate bulletin/assessment on the Bulletin for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Endpoint Management Support Technician in Academic Technology - (Information Technology Consultant - Career) - Academic Technolo (524051)

Cal State University (CSU) San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA

Description: Working Title Endpoint Management Support Technician SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full Time (1.0) Work Schedule M-F 9AM-6PM Anticipated Hiring Range $6,083.00 - $6,250.00 per month ($72,996.00 - $75,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology and day-to-day supervision of the Desktop Service Lead, the Endpoint Management Support Technician supports the management and administration of computers, devices, and applications in the context of an overall process and life cycle within a Desktop Service team including Windows and macOS platforms. Working as a part of an Endpoint Management Team, participates in the design, installation, and maintenance of endpoint systems utilizing Microsoft Endpoint Configuration Manager System Center Configuration Manager (ConfigMgr/SCCM/MEM) and the JAMF Platform (JAMF Pro). Works with desktop practitioners to prepare deployment of images and applications. Position Information Application Life Cycle Management: Build and maintain workstation images, application packages, and patches. Develop and maintain efficient and effective processes to provide a good user experiences, promote quality images, efficient and prompt delivery of applications. Document processes, exceptions, and resolutions in ways that inform and instruct the Desktop team. Work with team to maintain OS and application versioning. Participate in team-based and campus-level governance for OS, and applications. Endpoint Management and related systems: Perform maintenance tasks on Microsoft ConfigMgr and Jamf Pro environment. Work with related desktop infrastructure including campus Active Directory system, Group Policies, Networking, and others. Maintain license servers. Use scripting and other tools to deliver effective results for endpoints. Promote and maintain security for endpoints through effective processes. Support delegated endpoint administrators. Desktop and Workstation Support and Desktop Team Projects Other duties as assigned Minimum Qualifications • To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. • The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications Testing and deployment of software application installation packages for use in remote office, lab and classroom environments by local IT support staff as well as end users including 3rd party software. Examples are: Firefox, Chrome, Microsoft Office, Adobe products, specialized applications such as SPSS, Matlab, R, and other internal business applications. Configures operating systems and applications in accordance with campus policy and departmental standards. Works with teams of desktop and system engineers on major deployments and infrastructure upgrades that impact endpoints. Works with Technical Support Services and Helpdesk staff to minimize incidents or service interruptions through effective problem management. Manages Group Policy, Security Groups, and Organizational Units within the campus Active Directory. Conducts research on emerging products, services and technologies in support/improvement endpoint management tools and processes. Creates and maintains documentation regarding deployment, maintenance, testing, and changes of technical infrastructure. Manages License Servers for a broad suite campus site licenses. Designs and creates reports within management systems (ConfigMgr, Jamf, Microsoft Defender for Endpoint, etc) for strategic decision making (licensing, patch/vulnerability, asset intelligence, fleet health, etc.). Instructs helpdesk team members on process, procedures, troubleshooting, and specific tasks. Technical • In-depth experience with recent and currently supported Windows and macOS operating systems and their interaction with systems, networks, and applications • Experience with client management tools including patch management systems • Ability to troubleshoot a broad range of client-based software applications in general and in the context of operating systems, drivers, networking, and licensing issues • Knowledge of IT security principles • Knowledge of networking principles • Experience using scripting via PowerShell, Bash, or similar product. • AD Management / GPO Management / Process Review & Design and maintenance of desktop services’ AD organizational units and GPOs. Customer Service • Ability to apply consultative skills to assess user needs, troubleshoot, and provide appropriate support to resolve client side computer issues in the field (i.e. campus office, classroom and computer lab settings). • Demonstrated interpersonal and communication skills in working with users to interpret needs, provide appropriate solutions, and ensure high level of customer satisfaction. • General knowledge of information technology systems, hardware and/or applications, including standard PC and Apple desktop and laptop computers, printers, and other peripherals. •General knowledge of common desktop operating systems (e.g. Windows 10; macOS 10.15 and up), • Proficiency using and supporting standard software packages, such as Microsoft Office and Adobe Creative Cloud. • Familiarity with the campus ticketing system and documentation protocols. • Ability to perform system, database, and network maintenance tasks and to use standard computer imaging, maintenance, and diagnostic tools. • Ability to work independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. • Ability to physically carry, move, and place equipment in office, lab, and other locations across campus. • Ability to apply technical judgment to standard and nonstandard applications and systems to solve a wide range of problem, using effective teamwork, communication and listening skills. • Experience working with Endpoint Management tools and related processes • Experience with advanced Windows platforms and tools including Active Directory Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork • Effective oral, written and nonverbal communication skills • Diversity and inclusion • Customer/Client Focus with an emphasis on problem solving and resolution • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence Environmental/Physical/Special • Open office environment, classroom spaces, and on-campus facilities will be the venues for this position • Ability to respond to emergency situations involving critical system outages or issues on some evenings, weekends, or holidays • Requires some off-campus travel, in particular to satellite campuses • Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired at the work place Physical Requirements • Requires carrying or lifting equipment in data centers, server rooms, or related facilities • Requires mobility to install, remove or relocate equipment in data center racks, shelving or in areas of limited space • Position requires physical labor, with moderate lifting (15-44 pounds) and reaching above the shoulders • Must work in some areas which are not ADA compliant and which have faulty or inoperative environmental control systems Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Jan 26, 2023

Full Time

Description: Working Title Endpoint Management Support Technician SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full Time (1.0) Work Schedule M-F 9AM-6PM Anticipated Hiring Range $6,083.00 - $6,250.00 per month ($72,996.00 - $75,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology and day-to-day supervision of the Desktop Service Lead, the Endpoint Management Support Technician supports the management and administration of computers, devices, and applications in the context of an overall process and life cycle within a Desktop Service team including Windows and macOS platforms. Working as a part of an Endpoint Management Team, participates in the design, installation, and maintenance of endpoint systems utilizing Microsoft Endpoint Configuration Manager System Center Configuration Manager (ConfigMgr/SCCM/MEM) and the JAMF Platform (JAMF Pro). Works with desktop practitioners to prepare deployment of images and applications. Position Information Application Life Cycle Management: Build and maintain workstation images, application packages, and patches. Develop and maintain efficient and effective processes to provide a good user experiences, promote quality images, efficient and prompt delivery of applications. Document processes, exceptions, and resolutions in ways that inform and instruct the Desktop team. Work with team to maintain OS and application versioning. Participate in team-based and campus-level governance for OS, and applications. Endpoint Management and related systems: Perform maintenance tasks on Microsoft ConfigMgr and Jamf Pro environment. Work with related desktop infrastructure including campus Active Directory system, Group Policies, Networking, and others. Maintain license servers. Use scripting and other tools to deliver effective results for endpoints. Promote and maintain security for endpoints through effective processes. Support delegated endpoint administrators. Desktop and Workstation Support and Desktop Team Projects Other duties as assigned Minimum Qualifications • To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. • The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications Testing and deployment of software application installation packages for use in remote office, lab and classroom environments by local IT support staff as well as end users including 3rd party software. Examples are: Firefox, Chrome, Microsoft Office, Adobe products, specialized applications such as SPSS, Matlab, R, and other internal business applications. Configures operating systems and applications in accordance with campus policy and departmental standards. Works with teams of desktop and system engineers on major deployments and infrastructure upgrades that impact endpoints. Works with Technical Support Services and Helpdesk staff to minimize incidents or service interruptions through effective problem management. Manages Group Policy, Security Groups, and Organizational Units within the campus Active Directory. Conducts research on emerging products, services and technologies in support/improvement endpoint management tools and processes. Creates and maintains documentation regarding deployment, maintenance, testing, and changes of technical infrastructure. Manages License Servers for a broad suite campus site licenses. Designs and creates reports within management systems (ConfigMgr, Jamf, Microsoft Defender for Endpoint, etc) for strategic decision making (licensing, patch/vulnerability, asset intelligence, fleet health, etc.). Instructs helpdesk team members on process, procedures, troubleshooting, and specific tasks. Technical • In-depth experience with recent and currently supported Windows and macOS operating systems and their interaction with systems, networks, and applications • Experience with client management tools including patch management systems • Ability to troubleshoot a broad range of client-based software applications in general and in the context of operating systems, drivers, networking, and licensing issues • Knowledge of IT security principles • Knowledge of networking principles • Experience using scripting via PowerShell, Bash, or similar product. • AD Management / GPO Management / Process Review & Design and maintenance of desktop services’ AD organizational units and GPOs. Customer Service • Ability to apply consultative skills to assess user needs, troubleshoot, and provide appropriate support to resolve client side computer issues in the field (i.e. campus office, classroom and computer lab settings). • Demonstrated interpersonal and communication skills in working with users to interpret needs, provide appropriate solutions, and ensure high level of customer satisfaction. • General knowledge of information technology systems, hardware and/or applications, including standard PC and Apple desktop and laptop computers, printers, and other peripherals. •General knowledge of common desktop operating systems (e.g. Windows 10; macOS 10.15 and up), • Proficiency using and supporting standard software packages, such as Microsoft Office and Adobe Creative Cloud. • Familiarity with the campus ticketing system and documentation protocols. • Ability to perform system, database, and network maintenance tasks and to use standard computer imaging, maintenance, and diagnostic tools. • Ability to work independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. • Ability to physically carry, move, and place equipment in office, lab, and other locations across campus. • Ability to apply technical judgment to standard and nonstandard applications and systems to solve a wide range of problem, using effective teamwork, communication and listening skills. • Experience working with Endpoint Management tools and related processes • Experience with advanced Windows platforms and tools including Active Directory Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork • Effective oral, written and nonverbal communication skills • Diversity and inclusion • Customer/Client Focus with an emphasis on problem solving and resolution • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence Environmental/Physical/Special • Open office environment, classroom spaces, and on-campus facilities will be the venues for this position • Ability to respond to emergency situations involving critical system outages or issues on some evenings, weekends, or holidays • Requires some off-campus travel, in particular to satellite campuses • Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired at the work place Physical Requirements • Requires carrying or lifting equipment in data centers, server rooms, or related facilities • Requires mobility to install, remove or relocate equipment in data center racks, shelving or in areas of limited space • Position requires physical labor, with moderate lifting (15-44 pounds) and reaching above the shoulders • Must work in some areas which are not ADA compliant and which have faulty or inoperative environmental control systems Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Information Systems Manager I

Nevada County, CA Nevada City, California, United States

Definition and Class Characteristics Nevada County is seeking an Information Systems Manager to lead the Technical Operations Division serving all County departments. Nevada County takes pride in recruiting individuals who align with our core values of integrity and ethics, service, and commitment, and who actively desire to enhance our performance as a strategic partner and trusted provider of technology services. This position requires proven leadership skills and commitment to continuous improvement in a collaborative team-based environment. The Information Systems Manager directs and is responsible for the activities of the Desktop Services, Network Operations, and Server Operations teams, and is granted extensive leeway for the exercise of independent judgment and initiative in continuing to provide excellent, award-winning services. This position has access to confidential information, and must abide by HIPAA, CJIS, and cybersecurity policies and practices. In partnership with other IS Managers and the CIO, this position establishes and monitors multi-year strategic vision for continuous enhancement and improvement of core services. When given the opportunity to meet our incredible staff, you will quickly realize how rewarding an IT career with the County of Nevada can be. This position fills a vacancy created by an internal promotion, and offers a great deal of variety and opportunity for growth, as it touches nearly every County service area, directly helping support our community. Responsibilities and essential duties may include: Managing the employees and activities of the Technical Operations Division Desktop Services - PC standards, installation, and support. Service Desk. A/V event support. Network Operations - all LAN/WAN services, firewall administration, ISP, telephony. Server Operations - Identity management, Cloud services, server administration, backup and DR, security system administration. Responsible for overseeing and leading multiple support and development efforts, such as upgrades, enhancements, changes, and testing. Monitoring employee time/attendance, reviewing and approving timesheets. Responsible for facilitating staff, vendor, agency, and /or 3rd party partner and vendor meetings. Preparing content and attend project meetings including with external vendor and community partners. Strategic responsibilities and objectives may include: Strategic planning with other IS Managers and Agency Leadership to ensure shared success for business partners. Aligning team objectives with department and agency objectives. Monitoring standards, technologies and trends in infrastructure technologies and cybersecurity. Preparing and handling budget for Information Systems. Communicating with other departments, using feedback to enhance systems and processes. Providing project management oversight and guidance. Maintaining a positive work atmosphere by acting and communicating in a manner that promotes positive relationships between customers, co-workers, and management. Ideal candidates for the IS Manager position are well-rounded, possessing a strong customer service attitude and leadership skills. Candidates possess: Experience managing employees and activities in an information technology area. Experience planning, assigning, and reviewing work in an IT environment and ensuring all standards, specifications, and deadlines are met. Experience in setting incremental goals and objectives for employees, and in performing interim and annual performance evaluations. Excellent oral and written communication skills and ability to present in a group setting. Detail oriented behaviors. Demonstrate strong planning and organizational skills and ability to handle multiple assignments at once. Understand and demonstrate the application of modern cybersecurity best practices Nevada County supports flexible work schedules and the possibility of working remotely several days per week. You will be working with our award-winning group of Network Analysts, Desktop Technicians and Applications Analysts who, in addition to being skilled professionals in a wide array of technologies, maintain life-work balance through a variety of activities from mountain biking and backpacking to painting, swimming, music and working with animals. This is a full-time position, and the County of Nevada offers an extensive benefit package including, but not limited to CalPERS retirement, medical, dental and vision insurance, life insurance, and flexible spending accounts. Why Nevada County? Our leadership values employee development and engagement, promotes open and visible communication, strives to be a hard-working organization, and recognizes personal contributions and growth. Nevada County Information Systems is an award-winning department in innovation and collaboration including placing in the top 3 of National Digital Counties for the last 9 years, along with many other State and National awards! We also offer full-time employees, vacation, holiday, and sick leave, orthodontics coverage, 457 options, flex-scheduling and the possibility of teleworking. If you want to join a high performing, award winning IT organization, and live in a world class outdoor recreation community ( www.gonevadacounty.com ), please consider applying. To read more about our Culture, Values, and Leadership Expectations, please follow these links to our Public Website: ( 2023 IGS Behavior and Culture Values and 2023 IGS Leadership Expectations ) Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2023 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2023 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya and Colonial is the County's life insurance provider. We offer the following products through Voya and Colonial: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous

Apr 15, 2023

Full Time

Definition and Class Characteristics Nevada County is seeking an Information Systems Manager to lead the Technical Operations Division serving all County departments. Nevada County takes pride in recruiting individuals who align with our core values of integrity and ethics, service, and commitment, and who actively desire to enhance our performance as a strategic partner and trusted provider of technology services. This position requires proven leadership skills and commitment to continuous improvement in a collaborative team-based environment. The Information Systems Manager directs and is responsible for the activities of the Desktop Services, Network Operations, and Server Operations teams, and is granted extensive leeway for the exercise of independent judgment and initiative in continuing to provide excellent, award-winning services. This position has access to confidential information, and must abide by HIPAA, CJIS, and cybersecurity policies and practices. In partnership with other IS Managers and the CIO, this position establishes and monitors multi-year strategic vision for continuous enhancement and improvement of core services. When given the opportunity to meet our incredible staff, you will quickly realize how rewarding an IT career with the County of Nevada can be. This position fills a vacancy created by an internal promotion, and offers a great deal of variety and opportunity for growth, as it touches nearly every County service area, directly helping support our community. Responsibilities and essential duties may include: Managing the employees and activities of the Technical Operations Division Desktop Services - PC standards, installation, and support. Service Desk. A/V event support. Network Operations - all LAN/WAN services, firewall administration, ISP, telephony. Server Operations - Identity management, Cloud services, server administration, backup and DR, security system administration. Responsible for overseeing and leading multiple support and development efforts, such as upgrades, enhancements, changes, and testing. Monitoring employee time/attendance, reviewing and approving timesheets. Responsible for facilitating staff, vendor, agency, and /or 3rd party partner and vendor meetings. Preparing content and attend project meetings including with external vendor and community partners. Strategic responsibilities and objectives may include: Strategic planning with other IS Managers and Agency Leadership to ensure shared success for business partners. Aligning team objectives with department and agency objectives. Monitoring standards, technologies and trends in infrastructure technologies and cybersecurity. Preparing and handling budget for Information Systems. Communicating with other departments, using feedback to enhance systems and processes. Providing project management oversight and guidance. Maintaining a positive work atmosphere by acting and communicating in a manner that promotes positive relationships between customers, co-workers, and management. Ideal candidates for the IS Manager position are well-rounded, possessing a strong customer service attitude and leadership skills. Candidates possess: Experience managing employees and activities in an information technology area. Experience planning, assigning, and reviewing work in an IT environment and ensuring all standards, specifications, and deadlines are met. Experience in setting incremental goals and objectives for employees, and in performing interim and annual performance evaluations. Excellent oral and written communication skills and ability to present in a group setting. Detail oriented behaviors. Demonstrate strong planning and organizational skills and ability to handle multiple assignments at once. Understand and demonstrate the application of modern cybersecurity best practices Nevada County supports flexible work schedules and the possibility of working remotely several days per week. You will be working with our award-winning group of Network Analysts, Desktop Technicians and Applications Analysts who, in addition to being skilled professionals in a wide array of technologies, maintain life-work balance through a variety of activities from mountain biking and backpacking to painting, swimming, music and working with animals. This is a full-time position, and the County of Nevada offers an extensive benefit package including, but not limited to CalPERS retirement, medical, dental and vision insurance, life insurance, and flexible spending accounts. Why Nevada County? Our leadership values employee development and engagement, promotes open and visible communication, strives to be a hard-working organization, and recognizes personal contributions and growth. Nevada County Information Systems is an award-winning department in innovation and collaboration including placing in the top 3 of National Digital Counties for the last 9 years, along with many other State and National awards! We also offer full-time employees, vacation, holiday, and sick leave, orthodontics coverage, 457 options, flex-scheduling and the possibility of teleworking. If you want to join a high performing, award winning IT organization, and live in a world class outdoor recreation community ( www.gonevadacounty.com ), please consider applying. To read more about our Culture, Values, and Leadership Expectations, please follow these links to our Public Website: ( 2023 IGS Behavior and Culture Values and 2023 IGS Leadership Expectations ) Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2023 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2023 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya and Colonial is the County's life insurance provider. We offer the following products through Voya and Colonial: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous

Assistant to the Director (Information Technology Department)

CITY OF OAKLAND, CA Oakland, California, United States

The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland Information Technology Department (ITD) is looking for a multi-skilled leader to become our first Broadband Manager (Assistant to the Director)! This position will manage multiple partnerships including: #OaklandUndivided, Oakland Unified School District, Oakland Housing Authority, multiple City agencies, and private sector broadband providers! This is a unique role to lead the creation and implementation of strategies, plans, and policies to help Oakland create and sustain a city-run broadband program! The City of Oakland Information Technology Department (ITD) is an exciting, fast-paced environment! Working with technology and innovation, ITD leads digital transformation throughout the City! ITD offers a supportive, fun, dedicated environment where you can make a difference! We are looking for someone who is/has: Equity focused Collaborative Results driven Entrepreneurial Has deep broadband awareness What you will typically be responsible for: Leadership Contracts and negotiation Program management Grant Management Construction management Read the complete job description by clicking here . A few reasons you might love this job: Your work will have a direct impact on the City of Oakland and it's residents. You will help solve the digital divide in Oakland. You will lead cutting-edge municipal broadband programs. A few challenges you might face in this job: Developing contracts Constructing broadband networks Applying for and winning grant funding Competencies Required: Professional & Technical Expertise: Applying technical subject matter to the job Business Process Analysis: Defining, assessing, and improving operational processes and workflow Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Writing: Communicating effectively in writing Leveraging Technology: Applying technology for improvements in organizational efficiency and effectiveness Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application Education: Bachelor's degree from an accredited college or university in public or business administration, accounting, or a related field. A Master's degree is desirable. Experience: Five years of progressively responsible experience performing complex administrative duties including two years of supervisory experience. Desirable Qualifications: Broadband policy experience Leadership experience Program management experience Construction management experience Grant management experience Supplemental Information The Recruitment Process: This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules, per Charter Section 902. All applications received will be forwarded to the Information Technology Department for further consideration. Meeting the minimum qualification requirements may not result in further consideration, only the most qualified candidates will be contacted for interviews. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 6/1/2023 11:59 PM Pacific

May 13, 2023

Full Time

The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland Information Technology Department (ITD) is looking for a multi-skilled leader to become our first Broadband Manager (Assistant to the Director)! This position will manage multiple partnerships including: #OaklandUndivided, Oakland Unified School District, Oakland Housing Authority, multiple City agencies, and private sector broadband providers! This is a unique role to lead the creation and implementation of strategies, plans, and policies to help Oakland create and sustain a city-run broadband program! The City of Oakland Information Technology Department (ITD) is an exciting, fast-paced environment! Working with technology and innovation, ITD leads digital transformation throughout the City! ITD offers a supportive, fun, dedicated environment where you can make a difference! We are looking for someone who is/has: Equity focused Collaborative Results driven Entrepreneurial Has deep broadband awareness What you will typically be responsible for: Leadership Contracts and negotiation Program management Grant Management Construction management Read the complete job description by clicking here . A few reasons you might love this job: Your work will have a direct impact on the City of Oakland and it's residents. You will help solve the digital divide in Oakland. You will lead cutting-edge municipal broadband programs. A few challenges you might face in this job: Developing contracts Constructing broadband networks Applying for and winning grant funding Competencies Required: Professional & Technical Expertise: Applying technical subject matter to the job Business Process Analysis: Defining, assessing, and improving operational processes and workflow Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Writing: Communicating effectively in writing Leveraging Technology: Applying technology for improvements in organizational efficiency and effectiveness Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application Education: Bachelor's degree from an accredited college or university in public or business administration, accounting, or a related field. A Master's degree is desirable. Experience: Five years of progressively responsible experience performing complex administrative duties including two years of supervisory experience. Desirable Qualifications: Broadband policy experience Leadership experience Program management experience Construction management experience Grant management experience Supplemental Information The Recruitment Process: This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules, per Charter Section 902. All applications received will be forwarded to the Information Technology Department for further consideration. Meeting the minimum qualification requirements may not result in further consideration, only the most qualified candidates will be contacted for interviews. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 6/1/2023 11:59 PM Pacific

Information Technology Specialist II/III

City of Irvine Irvine, California, United States

Understanding that people are the foundation for success, the City of Irvine offers a workplace culture that embraces Humility, Innovation, Empathy, Passion, and Integrity. Apply your passion for public service at the City of Irvine, nationally ranked for safety, educational institutions, business enterprises, and quality of life, by joining our One Irvine team! The Information Technology team at the City of Irvine is looking for skilled, capable, and driven professionals who can contribute to our expanding team. These roles are critical to the success of our Information Technology division, as we work towards enhancing our systems, solutions, and services to deliver outstanding service to our clients. Currently, we have three openings for the position of Information Technology Specialist II/III . The ideal candidate should be committed to delivering top-notch enterprise software solutions and be willing to work collaboratively with business units to design, create, and provide on-premise and cloud solutions. Information Technology Specialist II Salary: $94,702.40 - $148,969.60 Annually Information Technology Specialist III Salary: $103,667.20- $163,092.80 Annually The current Information Technology Specialist recruitment is looking to fill three vacancies for this flexibly staffed classification series. Positions may be filled at either level dependent on candidate qualifications and the current needs of the department. These positions have the ability to work a hybrid telecommuting schedule. Apply Now! This recruitment is continuous and may close at any time. The next review date is May 10, 2023. Your Impact: Information Technology Specialist II Provide the design, development, and implementation of technology solutions. Participate on Agile scrum teams serving as an advocate for software quality in product and test developments. Conduct business process analysis and document current state processes and pain points. Maintain current knowledge in the areas of application and systems development, technology, and communication. Facilitate meetings with stakeholders to gather and document business requirements for technology solutions. Develop business cases to support the implementation of technology solutions. Collaborate with cross-functional teams and vendors to define project scope, objectives, and deliverables. Create functional and technical requirements documentation for technology solutions. Conduct user acceptance testing to ensure solutions meet business requirements. Identify and manage project risks and issues. Provide training and support to end-users of technology solutions. Conduct post-implementation reviews to assess the effectiveness of technology solutions. Find additional information in the Information Technology II and the Information Technology III job description. Information Technology Specialist III Supervise and provide leadership and functional direction to other information technology professional positions. Develop and implement strategic and long-range information system plans. Maintain current knowledge in the areas of application and systems development, technology and communication. Research emerging products and enhancements and their applicability to City needs and programs. Act as project manager for IT projects. Interface with systems staff of other departments to establish project meets diverse needs and expectations. Review the work of consultants and vendors to ensure that contract work meets technical requirements and is compatible with enterprise architecture. Develop and review proposed application and systems designs to ensure that design criteria are compatible with long-range development plans and provide the flexibility required by foreseeable future changes in system requirements. Utilize and apply standard systems development methodology and techniques for resolving complex system software, security hardware, and performance problems for applications. Define techniques to be used for access control, reporting, data analytics, backup, restart, recovery, data security, file structuring, and optimum processing techniques. Manage the implementation of applications systems and services for the City, including cloud strategy, coordination, prioritization, business continuity, and goal-setting. Find additional information in the Information Technology II and the Information Technology III job description. Information Technology Specialist II/III - May include: Application Development Solutions Specialist (1 Vacancy) The Application Development Solution Specialist will design, program, implement, and support a variety of the City systems, including but not limited to Enterprise Resource Planning, IT Service Management, permitting applications, Web Content Management Systems, interfaces, reports, and databases to ensure efficient day-to-day operations and support best business practices. ServiceNow Developer (1 Vacancy) A ServiceNow Developer is responsible for designing, developing, and maintaining applications on the ServiceNow platform. This includes creating custom modules, developing workflow and automation, and integrating with other systems. They should have experience with JavaScript, HTML, and CSS and be familiar with ServiceNow's platform and APIs. Additionally, they should have excellent problem-solving skills and be able to work effectively as part of a team. Some responsibilities include: Design, develop and maintain custom modules/applications on the ServiceNow platform. Create, maintain and update workflows and automations. Integrate with other systems and platforms. Participate in code reviews and ensure adherence to coding standards. Troubleshoot and debug issues. Provide ongoing maintenance and support for applications. Maintain documentation and perform any other duties as assigned. Experience with ITSM, ITOM, SPM, SAM, HAM, SecOps and IRM highly preferred. Applications Project Management (1 Vacancy) Manage various complex and highly analytical technology projects critical to City or department operations or City services. Plan, organize, direct and control all or part of highly complex information systems projects from concept through design, development, implementation and close out. Develop, negotiate, implement, and monitor contracts and project budget; produce and evaluate Request for Proposals (RFPs) as required. Analyze and evaluate existing complex systems for cost effectiveness and efficient operation while recommending modifications; preparing feasibility studies. Develop or update project plans for information technology projects. Minimum Qualifications Information Technology Specialist II: Bachelor's degree in computer science or closely related field and four (4) years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the functional areas or emerging information technology fields or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Information Technology Specialist III: Bachelor's degree in computer science or closely related field and six (6) years of general information technology experience, with two of those years performing highly specialized work in a lead or expert capacity on highly complex or specialized information technology systems or services in one or more functional area or in a closely related or emerging information technology field or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Best Fit Strong written, verbal, and interpersonal communication skills. Experience in developing, supporting, and managing IT services and infrastructure. Ability to prioritize and execute tasks in a very busy IT environment. Experience designing, developing, and supporting interfaces (e.g., APIs, EDIs) and designing and/or developing reports. Experience designing, developing and supporting data warehouses for reporting and analytics (e.g., Microsoft Synapse, Snowflake) and reporting tools (e.g., Tableau, Power BI). Five or more years of experience administering, supporting, and/or upgrading ITSM applications such as ServiceNow. Five or more years of experience administering, supporting and/or upgrading ERP systems. Experience facilitating requirements gathering, end-user testing, and training. Familiarity with .NET Framework, Visual Basic, HTML, Java, C++, PHP. Experience performing technical and/or analytical tasks for computer systems or services supporting one thousand-plus (1000+) active users, including experience writing, debugging, and working with SQL, designing database tables and structures; creating views, functions and stored procedures; writing optimized SQL queries for integration with other applications; maintaining data quality and overseeing database security; and, Windows server operating system. Practical experience in one or more of the following areas desired: Enterprise Applications/Software/Systems Engineering Design, Development, and Deployment Enterprise Application Configuration Management IT Project Management Your Team Irvine is recognized as one of America's Best Places to Live, according to Money Magazine . The City of Irvine features an array of entertainment and recreational opportunities including exceptional parks, open space preservations, sport complexes, and master-planned communities. Administrative Services is committed to sound fiscal stewardship in maximizing the City's ability to deliver high-quality services to the community. The department consists of six areas: Administration, Fiscal Services, Budget and Strategic Planning, Purchasing, Information Technology, and Geographical Information Systems (GIS). The expanding Information Technology Division seeks dynamic and strategic technology professionals to join a team committed to enhancing services and partnerships, while meeting the ever-evolving challenges facing the computer security industry. The Strategic Technology Plan positions the City to deliver the technology infrastructure and critical tools needed to create a prosperous 21st century city, and provide reliable solutions for linking citizens, employees, applications, and facilities. The Process The selection process will include an examination and background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. Retirement The City offers the CalPERS 2% at 62 formula for new CalPERS members.; OR 2% at 55 formula for existing CalPERS members with less than a six-month break in service from another CalPERS or CalPERS reciprocal agency. Additional details on the City's retirement plan will be provided to candidates during the job offer process. For further information about CalPERS, please contact CalPERS directly. Health Plan The City currently offers medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a disability plan for employees. Leave Time 120 to 200 hours of annual vacation accrual, depending on years of service; 12paid holidays per year; 40 hours of annual administrative leave; 96 hours of sick leave per year; and 80 hours of annual personal leave. City employees currentlywork a36/44 hour work week schedule. Benefits Health and Wellness benefit$1,000 per year; Flexible Spending Account that allows pre-tax dollars to pay for eligible medical and dependent care expenses; and a City Wellness program that includes on-site fitness centers. Closing Date/Time: Continuous

Apr 11, 2023

Full Time

Understanding that people are the foundation for success, the City of Irvine offers a workplace culture that embraces Humility, Innovation, Empathy, Passion, and Integrity. Apply your passion for public service at the City of Irvine, nationally ranked for safety, educational institutions, business enterprises, and quality of life, by joining our One Irvine team! The Information Technology team at the City of Irvine is looking for skilled, capable, and driven professionals who can contribute to our expanding team. These roles are critical to the success of our Information Technology division, as we work towards enhancing our systems, solutions, and services to deliver outstanding service to our clients. Currently, we have three openings for the position of Information Technology Specialist II/III . The ideal candidate should be committed to delivering top-notch enterprise software solutions and be willing to work collaboratively with business units to design, create, and provide on-premise and cloud solutions. Information Technology Specialist II Salary: $94,702.40 - $148,969.60 Annually Information Technology Specialist III Salary: $103,667.20- $163,092.80 Annually The current Information Technology Specialist recruitment is looking to fill three vacancies for this flexibly staffed classification series. Positions may be filled at either level dependent on candidate qualifications and the current needs of the department. These positions have the ability to work a hybrid telecommuting schedule. Apply Now! This recruitment is continuous and may close at any time. The next review date is May 10, 2023. Your Impact: Information Technology Specialist II Provide the design, development, and implementation of technology solutions. Participate on Agile scrum teams serving as an advocate for software quality in product and test developments. Conduct business process analysis and document current state processes and pain points. Maintain current knowledge in the areas of application and systems development, technology, and communication. Facilitate meetings with stakeholders to gather and document business requirements for technology solutions. Develop business cases to support the implementation of technology solutions. Collaborate with cross-functional teams and vendors to define project scope, objectives, and deliverables. Create functional and technical requirements documentation for technology solutions. Conduct user acceptance testing to ensure solutions meet business requirements. Identify and manage project risks and issues. Provide training and support to end-users of technology solutions. Conduct post-implementation reviews to assess the effectiveness of technology solutions. Find additional information in the Information Technology II and the Information Technology III job description. Information Technology Specialist III Supervise and provide leadership and functional direction to other information technology professional positions. Develop and implement strategic and long-range information system plans. Maintain current knowledge in the areas of application and systems development, technology and communication. Research emerging products and enhancements and their applicability to City needs and programs. Act as project manager for IT projects. Interface with systems staff of other departments to establish project meets diverse needs and expectations. Review the work of consultants and vendors to ensure that contract work meets technical requirements and is compatible with enterprise architecture. Develop and review proposed application and systems designs to ensure that design criteria are compatible with long-range development plans and provide the flexibility required by foreseeable future changes in system requirements. Utilize and apply standard systems development methodology and techniques for resolving complex system software, security hardware, and performance problems for applications. Define techniques to be used for access control, reporting, data analytics, backup, restart, recovery, data security, file structuring, and optimum processing techniques. Manage the implementation of applications systems and services for the City, including cloud strategy, coordination, prioritization, business continuity, and goal-setting. Find additional information in the Information Technology II and the Information Technology III job description. Information Technology Specialist II/III - May include: Application Development Solutions Specialist (1 Vacancy) The Application Development Solution Specialist will design, program, implement, and support a variety of the City systems, including but not limited to Enterprise Resource Planning, IT Service Management, permitting applications, Web Content Management Systems, interfaces, reports, and databases to ensure efficient day-to-day operations and support best business practices. ServiceNow Developer (1 Vacancy) A ServiceNow Developer is responsible for designing, developing, and maintaining applications on the ServiceNow platform. This includes creating custom modules, developing workflow and automation, and integrating with other systems. They should have experience with JavaScript, HTML, and CSS and be familiar with ServiceNow's platform and APIs. Additionally, they should have excellent problem-solving skills and be able to work effectively as part of a team. Some responsibilities include: Design, develop and maintain custom modules/applications on the ServiceNow platform. Create, maintain and update workflows and automations. Integrate with other systems and platforms. Participate in code reviews and ensure adherence to coding standards. Troubleshoot and debug issues. Provide ongoing maintenance and support for applications. Maintain documentation and perform any other duties as assigned. Experience with ITSM, ITOM, SPM, SAM, HAM, SecOps and IRM highly preferred. Applications Project Management (1 Vacancy) Manage various complex and highly analytical technology projects critical to City or department operations or City services. Plan, organize, direct and control all or part of highly complex information systems projects from concept through design, development, implementation and close out. Develop, negotiate, implement, and monitor contracts and project budget; produce and evaluate Request for Proposals (RFPs) as required. Analyze and evaluate existing complex systems for cost effectiveness and efficient operation while recommending modifications; preparing feasibility studies. Develop or update project plans for information technology projects. Minimum Qualifications Information Technology Specialist II: Bachelor's degree in computer science or closely related field and four (4) years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the functional areas or emerging information technology fields or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Information Technology Specialist III: Bachelor's degree in computer science or closely related field and six (6) years of general information technology experience, with two of those years performing highly specialized work in a lead or expert capacity on highly complex or specialized information technology systems or services in one or more functional area or in a closely related or emerging information technology field or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Best Fit Strong written, verbal, and interpersonal communication skills. Experience in developing, supporting, and managing IT services and infrastructure. Ability to prioritize and execute tasks in a very busy IT environment. Experience designing, developing, and supporting interfaces (e.g., APIs, EDIs) and designing and/or developing reports. Experience designing, developing and supporting data warehouses for reporting and analytics (e.g., Microsoft Synapse, Snowflake) and reporting tools (e.g., Tableau, Power BI). Five or more years of experience administering, supporting, and/or upgrading ITSM applications such as ServiceNow. Five or more years of experience administering, supporting and/or upgrading ERP systems. Experience facilitating requirements gathering, end-user testing, and training. Familiarity with .NET Framework, Visual Basic, HTML, Java, C++, PHP. Experience performing technical and/or analytical tasks for computer systems or services supporting one thousand-plus (1000+) active users, including experience writing, debugging, and working with SQL, designing database tables and structures; creating views, functions and stored procedures; writing optimized SQL queries for integration with other applications; maintaining data quality and overseeing database security; and, Windows server operating system. Practical experience in one or more of the following areas desired: Enterprise Applications/Software/Systems Engineering Design, Development, and Deployment Enterprise Application Configuration Management IT Project Management Your Team Irvine is recognized as one of America's Best Places to Live, according to Money Magazine . The City of Irvine features an array of entertainment and recreational opportunities including exceptional parks, open space preservations, sport complexes, and master-planned communities. Administrative Services is committed to sound fiscal stewardship in maximizing the City's ability to deliver high-quality services to the community. The department consists of six areas: Administration, Fiscal Services, Budget and Strategic Planning, Purchasing, Information Technology, and Geographical Information Systems (GIS). The expanding Information Technology Division seeks dynamic and strategic technology professionals to join a team committed to enhancing services and partnerships, while meeting the ever-evolving challenges facing the computer security industry. The Strategic Technology Plan positions the City to deliver the technology infrastructure and critical tools needed to create a prosperous 21st century city, and provide reliable solutions for linking citizens, employees, applications, and facilities. The Process The selection process will include an examination and background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. Retirement The City offers the CalPERS 2% at 62 formula for new CalPERS members.; OR 2% at 55 formula for existing CalPERS members with less than a six-month break in service from another CalPERS or CalPERS reciprocal agency. Additional details on the City's retirement plan will be provided to candidates during the job offer process. For further information about CalPERS, please contact CalPERS directly. Health Plan The City currently offers medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a disability plan for employees. Leave Time 120 to 200 hours of annual vacation accrual, depending on years of service; 12paid holidays per year; 40 hours of annual administrative leave; 96 hours of sick leave per year; and 80 hours of annual personal leave. City employees currentlywork a36/44 hour work week schedule. Benefits Health and Wellness benefit$1,000 per year; Flexible Spending Account that allows pre-tax dollars to pay for eligible medical and dependent care expenses; and a City Wellness program that includes on-site fitness centers. Closing Date/Time: Continuous

Information Security Officer (Administrator III) - Information Technology Services (517469)

Cal State University (CSU) San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA

Description: Working Title Information Security Officer Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer (CIO). SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm (Hybrid Schedule available) Anticipated Hiring Range $12,721.00 - $13,612.00 Per Month ($152,652.00 - $163,344.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Champions a culture of continuous improvement, accountability, positive team dynamics, and cross-functional collaboration Other Duties as Assigned Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Jan 07, 2023

Full Time

Description: Working Title Information Security Officer Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer (CIO). SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm (Hybrid Schedule available) Anticipated Hiring Range $12,721.00 - $13,612.00 Per Month ($152,652.00 - $163,344.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Champions a culture of continuous improvement, accountability, positive team dynamics, and cross-functional collaboration Other Duties as Assigned Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Service Management Product Lead (Information Technology Consultant - Expert) - Information Technology Services (527800)

Cal State University (CSU) San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA

Description: Working Title Service Management Product Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range $6,916.00 - $7,416.00 Per Month ($82,992.00 - $88,992.00 Annually) Salary is commensurate with experience. Position Summary The Candidate, who reports to the Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus’s ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus’s service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus’s common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. Position Information ServiceNow System Administration Manage and maintain the Service Now platform, including configuration, customization, and administration. Keep up to date with the latest Service Now features and functionality, and recommend upgrades or enhancements as needed. Collaborate with campus units to gather requirements and design solutions that meet business needs. Provide technical support and guidance to users of the Service Now platform. Work with developers to expand and maintain integrations to other IT systems, including JIRA, Confluence, and Microsoft Teams Develop and implement workflows, business rules, UI policies, and other Service Now modules to meet business requirements. Develop reports and dashboards to provide insight into Service Now usage and performance. Develop and maintain a comprehensive knowledge base for the Service Now platform, including articles on common issues, frequently asked questions, and best practices Maintain documentation of system configurations, processes, and procedures. ServiceNow Scrum Product Ownership Manage and prioritize story backlog in Jira Collaborate with Director of Service Management, to develop scrum backlog to align with ServiceNow roadmap Participate in scrum events to guide the ServiceNow product development Outreach and Service Management Advocacy Participate in the SF State Service Management Community of Practice Work with distributed IT units to effectively manage IT service to the campus Prepare reports of campus-wide ticketing usage and trends Develop and deliver ServiceNow training Asset / Software management Assist in advancing campus-wide asset management solution Facilitate the use of asset management systems to track all hardware and software assets and relationships Maintain detailed records and document all changes using change management Participate in system-wide and campus-wide software groups Other duties as required Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Bachelor’s Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst Minimum 2 years’ experience in ServiceNow administration Minimum 1 year experience with Agile Scrum Ability to define user requirements and propose solution design Ability to balance multiple priorities with varying scope and timing Ability to document a business process and translate to ServiceNow configuration Proficient with HTML Solid relationship management and performance management skills Excellent analytical and problem-solving skills Exceptional professional and technical writing skills Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives Proficient at defining user stories and functional requirements for applications Desired: Master’s Degree in an Information Technology related field Experience providing IT support in higher education Proficient with business rules, UI policies, UI actions, client script, and access controls Proven success with ServiceNow report and dashboard development Experience implementing asset and configuration management capabilities Understanding of Section 508 ADA compliance Familiar with ServiceNow integrations and scripting Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request Managed public service portal Implementation experience with ITSM and CSM ServiceNow Admin certification Ability to design and troubleshoot data flows Basic understanding of project management functions Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

May 24, 2023

Full Time

Description: Working Title Service Management Product Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range $6,916.00 - $7,416.00 Per Month ($82,992.00 - $88,992.00 Annually) Salary is commensurate with experience. Position Summary The Candidate, who reports to the Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus’s ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus’s service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus’s common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. Position Information ServiceNow System Administration Manage and maintain the Service Now platform, including configuration, customization, and administration. Keep up to date with the latest Service Now features and functionality, and recommend upgrades or enhancements as needed. Collaborate with campus units to gather requirements and design solutions that meet business needs. Provide technical support and guidance to users of the Service Now platform. Work with developers to expand and maintain integrations to other IT systems, including JIRA, Confluence, and Microsoft Teams Develop and implement workflows, business rules, UI policies, and other Service Now modules to meet business requirements. Develop reports and dashboards to provide insight into Service Now usage and performance. Develop and maintain a comprehensive knowledge base for the Service Now platform, including articles on common issues, frequently asked questions, and best practices Maintain documentation of system configurations, processes, and procedures. ServiceNow Scrum Product Ownership Manage and prioritize story backlog in Jira Collaborate with Director of Service Management, to develop scrum backlog to align with ServiceNow roadmap Participate in scrum events to guide the ServiceNow product development Outreach and Service Management Advocacy Participate in the SF State Service Management Community of Practice Work with distributed IT units to effectively manage IT service to the campus Prepare reports of campus-wide ticketing usage and trends Develop and deliver ServiceNow training Asset / Software management Assist in advancing campus-wide asset management solution Facilitate the use of asset management systems to track all hardware and software assets and relationships Maintain detailed records and document all changes using change management Participate in system-wide and campus-wide software groups Other duties as required Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Bachelor’s Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst Minimum 2 years’ experience in ServiceNow administration Minimum 1 year experience with Agile Scrum Ability to define user requirements and propose solution design Ability to balance multiple priorities with varying scope and timing Ability to document a business process and translate to ServiceNow configuration Proficient with HTML Solid relationship management and performance management skills Excellent analytical and problem-solving skills Exceptional professional and technical writing skills Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives Proficient at defining user stories and functional requirements for applications Desired: Master’s Degree in an Information Technology related field Experience providing IT support in higher education Proficient with business rules, UI policies, UI actions, client script, and access controls Proven success with ServiceNow report and dashboard development Experience implementing asset and configuration management capabilities Understanding of Section 508 ADA compliance Familiar with ServiceNow integrations and scripting Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request Managed public service portal Implementation experience with ITSM and CSM ServiceNow Admin certification Ability to design and troubleshoot data flows Basic understanding of project management functions Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

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463 jobs found

How does your Resume Score?

How does your Resume Score?

463 jobs found

How does your Resume Score?

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