LOS ANGELES COUNTY
Los Angeles, California, United States
FIRST DAY OF FILING: August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER: R2593S OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Under direction, performs specialized healthcare information systems analysis and provides expertise in one or more areas of systems analysis for a healthcare cluster. Acts as a team leader or coordinator when needed. Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator roles assigned, which include coordinating the development, implementation, and maintenance of complex health related systems. Incumbents may lead a project team or provide expertise in healthcare information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of clinical/financial applications or infrastructure; ensures functional and technical requirements are fully documented. Serves as project leader in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Evaluates impacts, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, clinical/financial/patient access workflows, interfaces, security, audit trails, and business continuity requirements, as well as contributing to the development and management of multi-year budgets including the Business Automation Process. Incumbents monitor healthcare application systems functionality and participate in development of management procedures to ensure quality standards. Incumbents have the ability to lead a team, monitor schedules, and coordinate all system development life cycle activities. Participates in audits from local, state and federal agencies including the County of Los Angeles, State of California, the FDA, GASB51, The Joint Commission, etc. Essential Job Functions Performs highly specialized, integrated, complex information system analysis, design, test, and integration, IT project management, implementation of one or more of the following EHR modules: (A) Registration, Admitting, Discharge, Transfer (R/ADT) and Enterprise Master Patient Index (EMPI), (B) Patient Scheduling (PS), (C) Training, (D) clinical applications, or (E) ancillary services applications such as lab, radiology, and pharmacy. Documents process flows, existing and future process flow improvements. Standardizes all data elements across all settings. Documents all alerts' notifications and approvals. Defines all interfaces requirements. Completes system design for implementation and optimization of EHR modules. Conducts unit, system tests and integration tests. Develops conversion plans, policies and procedures and training plans. Supports system go-live, ongoing maintenance and enhancements. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time, paid experience in a centralized ** healthcare related information technology organization with knowledge and experience performing information systems analysis and design for Health Care related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in Health Care related systems*** in a centralized ** healthcare related information technology organization. Option III: Four (4) years within the last seven (7) years of full-time, paid experience in information systems analysis and design in a centralized healthcare related information technology organization with knowledge and experience performing information systems analysis and design in Health Care related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work, any type of college degree such as Bachelor or Master, or for completion of a certificate program, you must include a legible copy of the "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, or within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as, provides a full range of information systems analysis, design, and is assigned to moderately complex systems, and analyze, design, test and implement programs for a complete system, or a component or module of a large complex system. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information This examination will consist of two parts: Part I: An online multiple choice written test, weighted at 60%, assessing two Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. Software Testing, covering the following topics: Dynamic Techniques, Fundamentals, Levels, Management, Monitoring and Types. Part II: An online multiple choice written test weighted 40%. The online multiple choice test will measure verbal ability, achievement, confidence and optimism, independence, influence, reliability, and professional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. You can access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en/practice-tests/. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services (DHS) Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
Oct 07, 2020
Full Time
FIRST DAY OF FILING: August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER: R2593S OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Under direction, performs specialized healthcare information systems analysis and provides expertise in one or more areas of systems analysis for a healthcare cluster. Acts as a team leader or coordinator when needed. Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator roles assigned, which include coordinating the development, implementation, and maintenance of complex health related systems. Incumbents may lead a project team or provide expertise in healthcare information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of clinical/financial applications or infrastructure; ensures functional and technical requirements are fully documented. Serves as project leader in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Evaluates impacts, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, clinical/financial/patient access workflows, interfaces, security, audit trails, and business continuity requirements, as well as contributing to the development and management of multi-year budgets including the Business Automation Process. Incumbents monitor healthcare application systems functionality and participate in development of management procedures to ensure quality standards. Incumbents have the ability to lead a team, monitor schedules, and coordinate all system development life cycle activities. Participates in audits from local, state and federal agencies including the County of Los Angeles, State of California, the FDA, GASB51, The Joint Commission, etc. Essential Job Functions Performs highly specialized, integrated, complex information system analysis, design, test, and integration, IT project management, implementation of one or more of the following EHR modules: (A) Registration, Admitting, Discharge, Transfer (R/ADT) and Enterprise Master Patient Index (EMPI), (B) Patient Scheduling (PS), (C) Training, (D) clinical applications, or (E) ancillary services applications such as lab, radiology, and pharmacy. Documents process flows, existing and future process flow improvements. Standardizes all data elements across all settings. Documents all alerts' notifications and approvals. Defines all interfaces requirements. Completes system design for implementation and optimization of EHR modules. Conducts unit, system tests and integration tests. Develops conversion plans, policies and procedures and training plans. Supports system go-live, ongoing maintenance and enhancements. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time, paid experience in a centralized ** healthcare related information technology organization with knowledge and experience performing information systems analysis and design for Health Care related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in Health Care related systems*** in a centralized ** healthcare related information technology organization. Option III: Four (4) years within the last seven (7) years of full-time, paid experience in information systems analysis and design in a centralized healthcare related information technology organization with knowledge and experience performing information systems analysis and design in Health Care related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work, any type of college degree such as Bachelor or Master, or for completion of a certificate program, you must include a legible copy of the "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, or within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as, provides a full range of information systems analysis, design, and is assigned to moderately complex systems, and analyze, design, test and implement programs for a complete system, or a component or module of a large complex system. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information This examination will consist of two parts: Part I: An online multiple choice written test, weighted at 60%, assessing two Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. Software Testing, covering the following topics: Dynamic Techniques, Fundamentals, Levels, Management, Monitoring and Types. Part II: An online multiple choice written test weighted 40%. The online multiple choice test will measure verbal ability, achievement, confidence and optimism, independence, influence, reliability, and professional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. You can access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en/practice-tests/. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services (DHS) Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
This is a departmental promotional opportunity. To be eligible, you must be a current employee of San Joaquin County Information Systems Division and meet other eligibility requirements in accordance with Civil Service Rule 10, Section 3. This departmental promotionalopportunity isto fill one vacancy in the San Joaquin County Information Systems Division and to establish an eligible list which may be used to fill future vacancies. This Information SystemsAnalyst IIIposition will work in the new Community Development Department. Pre-Employment Drug Screening : Potential new hires into this classification are required to successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen. The County pays for the initial drug screen. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Performs professional level specialized and complex duties to support information technology systems in assigned area; areas of responsibility include the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex systems, networks, programs and applications across multiple platforms and technologies. Designs and develops components of current or new systems; serves on assigned projects for large and complex systems; in conjunction with project team members, analyzes user requirements and recommends technology solution; reviews and evaluates current and third party systems and applications; determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation; creates program specifications; designs data structures, screens, file structures, reports, forms, and menus; develops optimum system configurations; locates and downloads existing system data; develops and implements testing plan; performs quality assurance duties; determines whether new program meets the client's business and technology requirements; recommends changes as needed. Serves as resource and provides highly specialized support to maintaining existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative systems or applications. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating the County's local and wide area networks; installs, configures and manages servers; coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements.Monitors network security and performance; identifies unauthorized access and potential security risks; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Develops, implements and maintains the County's Internet and Intranet sites; recommends design and layouts; writes code; creates database connections; develops written technical procedures; implements interactive website components; provides Internet training for County staff. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. MINIMUM QUALIFICATIONS PLEASE NOTE: This is a departmental promotion. Qualified applicants must currently be employed with San Joaquin CountyInformation Systems Divisiondepartment and meet the promotional eligibilityrequirements as stated in Civil Service Rule 10, Section 3-Eligiblity for Promotional Examinations. Either I Experience : One year as an Information Systems Analyst II in San Joaquin County. Note : This requirement shall be waived for individuals employed within the Information Systems Division in the San Joaquin County classes of Office Systems Analyst, Senior Office Systems Analyst, Systems and Programming Analyst III, and Systems and Programming Analyst IV on September 13, 2000. Individuals employed within the Information Systems Division in the San Joaquin County class of Systems and Programming Analyst II on September 13, 2000 shall receive credit for their experience in that class on a year-for-year basis. Or II Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Two years of increasingly responsible professional, analytical computer and related systems work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years . KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of computer science and information systems; methods and techniques of highly complex system analysis, design and development; advanced methods and techniques of system hardware and software troubleshooting and installation; advanced principles and practices of structured programming; operational characteristics of systems hardware and software across multiple environments; methods and techniques of evaluating business operations to develop technology solutions; principles and procedures of quality assurance; methods and techniques of developing testing procedures; methods and techniques of designing, implementing and maintaining internet and intranet web sites; operations, services and activities of local and wide area network design, development, security and administration; local and wide area network protocols, routing techniques and installation methods; methods and techniques of installing and maintaining and administering network servers, hardware and software; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level technical support for system analysis, implementation and maintenance; detect, isolate and resolve complex information system problems; recommend, design, implement and install systems and programs; independently perform complex systems and applications programming and analysis duties; design, configure, install and test local and wide area network servers, hardware, software, routers and associated components; analyze procedures and data to develop logical solutions to complex systems problems; troubleshoot and analyze complex local and wide area network operating system or hardware and software problems; learn to analyze and assess the technological needs of departments with large and highly complex systems; learn operations and characteristics of database management systems, tools and utilities; learn and apply concepts and principles of database management and administration; learn principles, practices, methods and techniques of serving as project lead on assigned information systems projects; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Civil Service Rule 10 - Section 3 - Eligibility for Promotional Examinations To compete in a promotional examination, an employee must: A. Meet the minimum qualifications of the class on or before the final filing date for filing applications. B. Meet one of the following qualifying service requirements: 1. Have permanent status in the Classified Service. 2. Probationary, part-time, or temporary employees who have worked a minimum of 1040 hours in the previous 12 months or previous calendar year. 3. Exempt employees who have worked a minimum of 2,080 continuous and consecutive hours. C. Have a rating of satisfactory or better on the last performance evaluation. D. If a person whose name is on a promotional list is separated (except for layoff) the name shall be removed from the promotional list of the action. Employeeswho meet the minimum qualifications will go through one of the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a longer period which shall not exceed a total of three years for the date esblished. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; • They are related to the Appointing Authority or • The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 10/23/2020 11:59:00 PM
Oct 14, 2020
Full Time
This is a departmental promotional opportunity. To be eligible, you must be a current employee of San Joaquin County Information Systems Division and meet other eligibility requirements in accordance with Civil Service Rule 10, Section 3. This departmental promotionalopportunity isto fill one vacancy in the San Joaquin County Information Systems Division and to establish an eligible list which may be used to fill future vacancies. This Information SystemsAnalyst IIIposition will work in the new Community Development Department. Pre-Employment Drug Screening : Potential new hires into this classification are required to successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen. The County pays for the initial drug screen. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Performs professional level specialized and complex duties to support information technology systems in assigned area; areas of responsibility include the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex systems, networks, programs and applications across multiple platforms and technologies. Designs and develops components of current or new systems; serves on assigned projects for large and complex systems; in conjunction with project team members, analyzes user requirements and recommends technology solution; reviews and evaluates current and third party systems and applications; determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation; creates program specifications; designs data structures, screens, file structures, reports, forms, and menus; develops optimum system configurations; locates and downloads existing system data; develops and implements testing plan; performs quality assurance duties; determines whether new program meets the client's business and technology requirements; recommends changes as needed. Serves as resource and provides highly specialized support to maintaining existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative systems or applications. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating the County's local and wide area networks; installs, configures and manages servers; coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements.Monitors network security and performance; identifies unauthorized access and potential security risks; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Develops, implements and maintains the County's Internet and Intranet sites; recommends design and layouts; writes code; creates database connections; develops written technical procedures; implements interactive website components; provides Internet training for County staff. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. MINIMUM QUALIFICATIONS PLEASE NOTE: This is a departmental promotion. Qualified applicants must currently be employed with San Joaquin CountyInformation Systems Divisiondepartment and meet the promotional eligibilityrequirements as stated in Civil Service Rule 10, Section 3-Eligiblity for Promotional Examinations. Either I Experience : One year as an Information Systems Analyst II in San Joaquin County. Note : This requirement shall be waived for individuals employed within the Information Systems Division in the San Joaquin County classes of Office Systems Analyst, Senior Office Systems Analyst, Systems and Programming Analyst III, and Systems and Programming Analyst IV on September 13, 2000. Individuals employed within the Information Systems Division in the San Joaquin County class of Systems and Programming Analyst II on September 13, 2000 shall receive credit for their experience in that class on a year-for-year basis. Or II Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Two years of increasingly responsible professional, analytical computer and related systems work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years . KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of computer science and information systems; methods and techniques of highly complex system analysis, design and development; advanced methods and techniques of system hardware and software troubleshooting and installation; advanced principles and practices of structured programming; operational characteristics of systems hardware and software across multiple environments; methods and techniques of evaluating business operations to develop technology solutions; principles and procedures of quality assurance; methods and techniques of developing testing procedures; methods and techniques of designing, implementing and maintaining internet and intranet web sites; operations, services and activities of local and wide area network design, development, security and administration; local and wide area network protocols, routing techniques and installation methods; methods and techniques of installing and maintaining and administering network servers, hardware and software; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level technical support for system analysis, implementation and maintenance; detect, isolate and resolve complex information system problems; recommend, design, implement and install systems and programs; independently perform complex systems and applications programming and analysis duties; design, configure, install and test local and wide area network servers, hardware, software, routers and associated components; analyze procedures and data to develop logical solutions to complex systems problems; troubleshoot and analyze complex local and wide area network operating system or hardware and software problems; learn to analyze and assess the technological needs of departments with large and highly complex systems; learn operations and characteristics of database management systems, tools and utilities; learn and apply concepts and principles of database management and administration; learn principles, practices, methods and techniques of serving as project lead on assigned information systems projects; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Civil Service Rule 10 - Section 3 - Eligibility for Promotional Examinations To compete in a promotional examination, an employee must: A. Meet the minimum qualifications of the class on or before the final filing date for filing applications. B. Meet one of the following qualifying service requirements: 1. Have permanent status in the Classified Service. 2. Probationary, part-time, or temporary employees who have worked a minimum of 1040 hours in the previous 12 months or previous calendar year. 3. Exempt employees who have worked a minimum of 2,080 continuous and consecutive hours. C. Have a rating of satisfactory or better on the last performance evaluation. D. If a person whose name is on a promotional list is separated (except for layoff) the name shall be removed from the promotional list of the action. Employeeswho meet the minimum qualifications will go through one of the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a longer period which shall not exceed a total of three years for the date esblished. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; • They are related to the Appointing Authority or • The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 10/23/2020 11:59:00 PM
Definition and Class Characteristics The Information Systems Analyst I is part of a team that implements business applications, integrates and analyzes data, and supports Business Intelligence and Analytics for 50+ county departments. From the library card catalog system to the 911 Emergency Dispatch system to Financial Reporting, we help all county departments access the tools and information they need to get their work done efficiently and effectively! The ideal candidate possesses skills in project management, business analysis, requirements gathering, software evaluation, and a technical infrastructure foundation. Strong troubleshooting and discovery skills through self-guided research, data integration, business intelligence reporting tools, and Office 365 Platform are all highly desired technical skills. Meets with stakeholders to gather business requirements, assists in evaluating vendors, and installs and configures sophisticated software systems. Troubleshoots existing solutions including on-premise Windows Server and IIS application issues Uses O365 tools such as SharePoint, Forms, Teams, Power Automate to streamline business processes and information exchange. Uses enterprise reporting tools and SQL queries to develop solutions to extract and translate data and report to end-users. Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a high-performing organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides significant programming to keep us safe and healthy. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To review the full job description click here . Education and Experience Required Closing Date/Time: 10/30/2020 5:00 PM Pacific
Oct 17, 2020
Full Time
Definition and Class Characteristics The Information Systems Analyst I is part of a team that implements business applications, integrates and analyzes data, and supports Business Intelligence and Analytics for 50+ county departments. From the library card catalog system to the 911 Emergency Dispatch system to Financial Reporting, we help all county departments access the tools and information they need to get their work done efficiently and effectively! The ideal candidate possesses skills in project management, business analysis, requirements gathering, software evaluation, and a technical infrastructure foundation. Strong troubleshooting and discovery skills through self-guided research, data integration, business intelligence reporting tools, and Office 365 Platform are all highly desired technical skills. Meets with stakeholders to gather business requirements, assists in evaluating vendors, and installs and configures sophisticated software systems. Troubleshoots existing solutions including on-premise Windows Server and IIS application issues Uses O365 tools such as SharePoint, Forms, Teams, Power Automate to streamline business processes and information exchange. Uses enterprise reporting tools and SQL queries to develop solutions to extract and translate data and report to end-users. Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a high-performing organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides significant programming to keep us safe and healthy. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To review the full job description click here . Education and Experience Required Closing Date/Time: 10/30/2020 5:00 PM Pacific
Description Software Services Unit (Position Code 0618) Overview: Are you a Drupal developer who thrives in a team environment? Do you enjoy working with multi-disciplinary project teams to create excellent software solutions? Are you interested in applying your web development experience to a public agency environment where you have the satisfaction of knowing your work supports the mission of providing safe, clean and reliable water, flood protection, and environmental stewardship to Santa Clara Valley? If so, check out this unique opportunity. Valley Water is looking for an experienced web developer to create an amazing user experience for the residents of Santa Clara County and for internal Valley Water staff who visit our multiple internal and external websites. This individual will have a solid web development and mobile applications background with in-depth knowledge of APIs, HTML, CSS, JavaScript, and Drupal themes. They will have a drive to ensure all website features and updates are functioning as expected and will perform web administration such as installing Drupal core and contributed modules, implementing hot fixes, creating web forms, optimizing searches, monitoring website security and performance, troubleshooting configuration issues, and implementing security controls. They will evaluate, recommend and support commercial-off-the shelf (COTS) solutions when appropriate. Our ideal candidate will be an experienced Drupal developer who can communicate and collaborate across the organization effectively, as well as translate the technical language for non-technical people. They will be highly motivated, customer-oriented, independent yet highly effective in a team environment, and a self-starter, problem-solver and quick-learner with excellent interpersonal and communication skills. Key Responsibilities include, but are not limited to : Develop and support the Content Management System (CMS) in Drupal. Work with internal stakeholders to gather business and functional requirements and recommend business solutions that deliver value to stakeholders. Build reusable components, templates, code, and libraries. Work with Valley Water's website stakeholders and vendors optimize web applications, forms, and content searching for maximum speed and scalability. Review, assess, and apply security fixes and updates. Monitor and report website security, performance, and analytics. Create detailed documentation. Share technical expertise with the team. Support, administer, and maintain third party enterprise products such as customer relationship management or others. Work with vendors' technical support to resolve issues and provide root cause analysis. Manage vendors' activities and supporting hours when required. Serve as a project manager in the design, development, and maintenance of Valley Water's most complex applications and provide lead supervision to assigned staff. Perform other duties as assigned such as supporting in-house Oracle APEX applications. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Five (5) years of web technologies and/or software development experience. At least five (5) years of website design and management experience. At least three years of Drupal development experience, including experience with Drupal upgrades. Salesforce experience (preferred but not required). Oracle APEX experience preferred but not required. Experience administrating customer relationship management system is a strong plus. Ideal Skills and Abilities: Provide technical support for the implementation, maintenance, and documentation of various software applications, including user procedures. Respond to and identify user needs and determine resolutions. Apply methods and techniques of application design, development, and implementation. Detect, isolate, and resolve application problems. Provide advice, assist, and train others. Recommend appropriate technology to meet client needs. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Recommend, design, implement, and install computer software applications. Install, troubleshoot, and upgrade Valley Water information systems applications. Perform complex spatial analysis using multiple attributes and virtual scenarios. Design, install, test, implement and maintain Valley Water internet and intranet web sites and related applications. Upgrade and configure web servers to optimize applications. Train, organize, assign, and review the work of staff. Ideal Knowledge: In-depth knowledge of APIs, HTML, CSS, JavaScript, and Drupal themes. Cloud Computing Technologies such as Software as a Service (SaaS). Methods and techniques used in the installation, troubleshooting, and maintenance of software applications. Principles and procedures for quality assurance and computer/system security. Methods and techniques of application development, design, and programming. Principles and procedures of quality assurance and security related to computer, and information systems. Principles of database management. Standard graphics mark-up languages, programming languages and tools related to Internet systems. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of information system applications Internet security principles, protocols, methods, and procedures. Advanced computer programming, data analysis, and software development. Principles, practices, and responsibilities involved in leading the work of assigned staff. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, or a related field. Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education. Acquia certification is not required but is highly desirable. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 10/28/2020 11:59 PM Pacific
Oct 20, 2020
Full Time
Description Software Services Unit (Position Code 0618) Overview: Are you a Drupal developer who thrives in a team environment? Do you enjoy working with multi-disciplinary project teams to create excellent software solutions? Are you interested in applying your web development experience to a public agency environment where you have the satisfaction of knowing your work supports the mission of providing safe, clean and reliable water, flood protection, and environmental stewardship to Santa Clara Valley? If so, check out this unique opportunity. Valley Water is looking for an experienced web developer to create an amazing user experience for the residents of Santa Clara County and for internal Valley Water staff who visit our multiple internal and external websites. This individual will have a solid web development and mobile applications background with in-depth knowledge of APIs, HTML, CSS, JavaScript, and Drupal themes. They will have a drive to ensure all website features and updates are functioning as expected and will perform web administration such as installing Drupal core and contributed modules, implementing hot fixes, creating web forms, optimizing searches, monitoring website security and performance, troubleshooting configuration issues, and implementing security controls. They will evaluate, recommend and support commercial-off-the shelf (COTS) solutions when appropriate. Our ideal candidate will be an experienced Drupal developer who can communicate and collaborate across the organization effectively, as well as translate the technical language for non-technical people. They will be highly motivated, customer-oriented, independent yet highly effective in a team environment, and a self-starter, problem-solver and quick-learner with excellent interpersonal and communication skills. Key Responsibilities include, but are not limited to : Develop and support the Content Management System (CMS) in Drupal. Work with internal stakeholders to gather business and functional requirements and recommend business solutions that deliver value to stakeholders. Build reusable components, templates, code, and libraries. Work with Valley Water's website stakeholders and vendors optimize web applications, forms, and content searching for maximum speed and scalability. Review, assess, and apply security fixes and updates. Monitor and report website security, performance, and analytics. Create detailed documentation. Share technical expertise with the team. Support, administer, and maintain third party enterprise products such as customer relationship management or others. Work with vendors' technical support to resolve issues and provide root cause analysis. Manage vendors' activities and supporting hours when required. Serve as a project manager in the design, development, and maintenance of Valley Water's most complex applications and provide lead supervision to assigned staff. Perform other duties as assigned such as supporting in-house Oracle APEX applications. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Five (5) years of web technologies and/or software development experience. At least five (5) years of website design and management experience. At least three years of Drupal development experience, including experience with Drupal upgrades. Salesforce experience (preferred but not required). Oracle APEX experience preferred but not required. Experience administrating customer relationship management system is a strong plus. Ideal Skills and Abilities: Provide technical support for the implementation, maintenance, and documentation of various software applications, including user procedures. Respond to and identify user needs and determine resolutions. Apply methods and techniques of application design, development, and implementation. Detect, isolate, and resolve application problems. Provide advice, assist, and train others. Recommend appropriate technology to meet client needs. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Recommend, design, implement, and install computer software applications. Install, troubleshoot, and upgrade Valley Water information systems applications. Perform complex spatial analysis using multiple attributes and virtual scenarios. Design, install, test, implement and maintain Valley Water internet and intranet web sites and related applications. Upgrade and configure web servers to optimize applications. Train, organize, assign, and review the work of staff. Ideal Knowledge: In-depth knowledge of APIs, HTML, CSS, JavaScript, and Drupal themes. Cloud Computing Technologies such as Software as a Service (SaaS). Methods and techniques used in the installation, troubleshooting, and maintenance of software applications. Principles and procedures for quality assurance and computer/system security. Methods and techniques of application development, design, and programming. Principles and procedures of quality assurance and security related to computer, and information systems. Principles of database management. Standard graphics mark-up languages, programming languages and tools related to Internet systems. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of information system applications Internet security principles, protocols, methods, and procedures. Advanced computer programming, data analysis, and software development. Principles, practices, and responsibilities involved in leading the work of assigned staff. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, or a related field. Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education. Acquia certification is not required but is highly desirable. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 10/28/2020 11:59 PM Pacific
Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of HR Senior Business Systems Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $6,249 to $12,100 per month. Position Information The California State University, Office of the Chancellor, is seeking a HR Senior Business Systems Analyst to act as part of the California State University (CSU) Human Resources (HR) project team, this position provides functional support for CSU's PeopleSoft HCM application within Information Systems. Information Systems' Application Development area encompasses application support and upgrade activities for 23 campuses and the CSU Chancellor's Office (CO), integration with other third-party/external and/or internal systems, and the consolidation of the HR databases implementation (CHRS). The HR Senior Business Systems Analyst requires proactive initiative to resolve the most complex HCM application issues in support/development areas that include implementation, system analysis, planning, design, development and support of the HR application. Specific functional support assignments may change at any time based on Application Development's projects and priorities, including supporting other applications within the area. Responsibilities Under the general direction of the Associate Director, Application Operations, the HR Senior Business Systems Analyst will: -Lead and participate in project teams as appropriate to implement new system functionality within the PeopleSoft HCM application. Analyze, test and document custom modifications required to address CSU business requirements. Support the HR as well as the CHRS implementation project. -Mentor, lead and train other business systems analysts and quality assurance specialists -Conduct unit, system, integration and regression testing of PeopleSoft bundles, maintenance pack releases, PeopleTools and Oracle upgrades, and CSU updates and fixes. Coordinate program and functional specification development/testing as well as time and cost estimates for customizations, upgrades and other project activity. This includes leading conference calls and presenting webinars with the HR User Group (HUG), sub-committees and campus representatives. -Undertake special projects as directed including working with other SME teams to facilitate cross training and coverage of all application areas. -Provide functional production support for 23 CSU campuses and the Chancellor's Office by analyzing and troubleshooting complex campus application issues reported through Service-Now cases. Adhere to published Service Level Agreements (SLAs) and Application Development procedures. -Create and maintain functional documentation required to support the CSU PeopleSoft HCM application. -Collaborate with all Application Development teams to understand and resolve campus application issues as needed. -Produce deliverables that adhere to quality standards and comply with Application Development procedures and practices. Qualifications This position requires: -A BA/BS in Computer Science or a related field or an equivalent combination of education and experience, as well as course work in the PeopleSoft HCM application. -Minimum 5 years of HR functional experience working with the PeopleSoft HCM 9.0 or 9.2 application or other similar ERP is required. -In-depth, recent, functional knowledge and experience with at least one HCM module, such as Absence Management, Benefits Administration, Time and Labor, Workforce Administration, Position Management, Recruiting Solutions, or Faculty is required. -Excellent application implementation life cycle skills including experience developing requirements, fit/gap analysis, application configuration and security functional specifications and the ability to translate business requirements into functional designs. -Excellent written and advanced verbal communication skills (including exceptional listening, mentoring, presentation and collaboration abilities). -Working knowledge and experience with Human Resources practices and systems in a higher education environment and proficient knowledge of PeopleSoft rules-based processing is preferred. -Technical SQL development expertise is a plus. Application Period Resumes will be accepted until June 12, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562)951-4070. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix Closing Date/Time: Open until filled
Oct 01, 2020
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of HR Senior Business Systems Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $6,249 to $12,100 per month. Position Information The California State University, Office of the Chancellor, is seeking a HR Senior Business Systems Analyst to act as part of the California State University (CSU) Human Resources (HR) project team, this position provides functional support for CSU's PeopleSoft HCM application within Information Systems. Information Systems' Application Development area encompasses application support and upgrade activities for 23 campuses and the CSU Chancellor's Office (CO), integration with other third-party/external and/or internal systems, and the consolidation of the HR databases implementation (CHRS). The HR Senior Business Systems Analyst requires proactive initiative to resolve the most complex HCM application issues in support/development areas that include implementation, system analysis, planning, design, development and support of the HR application. Specific functional support assignments may change at any time based on Application Development's projects and priorities, including supporting other applications within the area. Responsibilities Under the general direction of the Associate Director, Application Operations, the HR Senior Business Systems Analyst will: -Lead and participate in project teams as appropriate to implement new system functionality within the PeopleSoft HCM application. Analyze, test and document custom modifications required to address CSU business requirements. Support the HR as well as the CHRS implementation project. -Mentor, lead and train other business systems analysts and quality assurance specialists -Conduct unit, system, integration and regression testing of PeopleSoft bundles, maintenance pack releases, PeopleTools and Oracle upgrades, and CSU updates and fixes. Coordinate program and functional specification development/testing as well as time and cost estimates for customizations, upgrades and other project activity. This includes leading conference calls and presenting webinars with the HR User Group (HUG), sub-committees and campus representatives. -Undertake special projects as directed including working with other SME teams to facilitate cross training and coverage of all application areas. -Provide functional production support for 23 CSU campuses and the Chancellor's Office by analyzing and troubleshooting complex campus application issues reported through Service-Now cases. Adhere to published Service Level Agreements (SLAs) and Application Development procedures. -Create and maintain functional documentation required to support the CSU PeopleSoft HCM application. -Collaborate with all Application Development teams to understand and resolve campus application issues as needed. -Produce deliverables that adhere to quality standards and comply with Application Development procedures and practices. Qualifications This position requires: -A BA/BS in Computer Science or a related field or an equivalent combination of education and experience, as well as course work in the PeopleSoft HCM application. -Minimum 5 years of HR functional experience working with the PeopleSoft HCM 9.0 or 9.2 application or other similar ERP is required. -In-depth, recent, functional knowledge and experience with at least one HCM module, such as Absence Management, Benefits Administration, Time and Labor, Workforce Administration, Position Management, Recruiting Solutions, or Faculty is required. -Excellent application implementation life cycle skills including experience developing requirements, fit/gap analysis, application configuration and security functional specifications and the ability to translate business requirements into functional designs. -Excellent written and advanced verbal communication skills (including exceptional listening, mentoring, presentation and collaboration abilities). -Working knowledge and experience with Human Resources practices and systems in a higher education environment and proficient knowledge of PeopleSoft rules-based processing is preferred. -Technical SQL development expertise is a plus. Application Period Resumes will be accepted until June 12, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562)951-4070. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix Closing Date/Time: Open until filled
City of Portland, Oregon
Portland, Oregon, United States
The Position The City of Portland is seeking aBusiness Systems Analyst II to support an Enterprise Asset Management System implementation in the Portland Water Bureau (PWB). Please note , this recruitment will remain open until75 applications have been received or until the posted closing date, Friday, November 6, 2020, whichever comes first.Applications received after the75 application limit has been reached will not be included in this recruitment process. The Business System Analyst II, in the Administration Workgroup of the Portland Water Bureau, is responsible for working with internal and external bureau stakeholders and software vendors to translate business and operational requirements into designs and specifications to implement and support a recently procured Enterprise Asset Management System, Infor Public Sector (IPS).The Water Bureau's Administration - Technology Program manages the bureau's technologyinfrastructure and supports the Bureau's Enterprise Asset Management System (EAMS). The EAMS Project is a large, complex software implementation for the bureau. Portland Water Bureau has chosen and will implement Infor Public Sector (IPS) to replace the current Work Order Management System, Oracle Work and Asset Management (OWAM). Evaluating and updating business processes and configuring the new system to include those changes is vital for a successful implementation. This project also includes change management and organizational transformation activities and training, substantial data conversion and cutover activities, and numerous system integrations including SAP, Cayenta, and ESRI GIS. This position requires the knowledge, skills and abilities to successfully meet the objectives of the project.The Business System Analyst II is responsible for training EAMS subject matter experts (SMEs) in analysis tasks as required for the EAMS Implementation project, perform software configuration analysis and tasks for all Software Development Lifecycle phases, perform additional Software Development Lifecycle tasks as needed.The Business System Analyst II is expected to carry out their individual responsibilities with initiative, independence and creativity while exercising sound professional judgment and problem-solving skills. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, pleaseclick here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families.If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates inthe Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. Some employees are working from home full-time, while other roles cannot be filled in a remote status (firefighter, vehicle mechanic, street maintenance, etc.). In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. To Qualify The following minimum qualifications are required for this position: Knowledge and experience applying the principles and methods of business process analysis, including business process reengineering, customer management, and change management as applied to system design and configuration. Knowledge and experience applying the methods of systems design and complex configuration of system modules in a highly integrated relational application. Knowledge and experience applying Asset Lifecyle Management framework for utility business functions supported by an Enterprise Asset Management software system. ( Public Sector experience is preferred but not required. ) Knowledge and experience applying the principles of project management & change management. Ability and experience analyzing operational and organizational problems, evaluating alternatives, providing cost/benefit analyses and reaching sound, logical conclusions regarding customer needs and business requirements and system recommendations. Ability and experience communicating clearly and effectively with all levels of employees and with diverse audiences of technical and non-technical personnel orally andin writing. Presenting conclusions and recommendations effectively. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their cover letter and resume weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Position Posted: 10/19/20 - 11/06/20 ApplicationsReviewed: week of 11/09/20 Eligible list: Week of 11/16/20 Selection Interview(s): Week of 11/30/20 * Please note: All timelines are approximate and subject to change. Application Instructions Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Yourrésuméand cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Applications for this position will be accepted, online, until75 completed applications have been received , but will close no later than 11:59 PM, on November 6, 2020, whichever comes first . Do not attach materials not requested . Applications received after the75 application limit has been reached will not be included in this recruitment process. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers "How to Apply Classes" that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Contact Information Teresa Dahrens, Senior Recruiter Bureau of Human Resources Teresa.Dahrens@portlandoregon.gov (503) 823-4516 An Equal Opportunity / Affirmative Action Employer Closing Date/Time: 11/6/2020 11:59 PM Pacific
Oct 19, 2020
The Position The City of Portland is seeking aBusiness Systems Analyst II to support an Enterprise Asset Management System implementation in the Portland Water Bureau (PWB). Please note , this recruitment will remain open until75 applications have been received or until the posted closing date, Friday, November 6, 2020, whichever comes first.Applications received after the75 application limit has been reached will not be included in this recruitment process. The Business System Analyst II, in the Administration Workgroup of the Portland Water Bureau, is responsible for working with internal and external bureau stakeholders and software vendors to translate business and operational requirements into designs and specifications to implement and support a recently procured Enterprise Asset Management System, Infor Public Sector (IPS).The Water Bureau's Administration - Technology Program manages the bureau's technologyinfrastructure and supports the Bureau's Enterprise Asset Management System (EAMS). The EAMS Project is a large, complex software implementation for the bureau. Portland Water Bureau has chosen and will implement Infor Public Sector (IPS) to replace the current Work Order Management System, Oracle Work and Asset Management (OWAM). Evaluating and updating business processes and configuring the new system to include those changes is vital for a successful implementation. This project also includes change management and organizational transformation activities and training, substantial data conversion and cutover activities, and numerous system integrations including SAP, Cayenta, and ESRI GIS. This position requires the knowledge, skills and abilities to successfully meet the objectives of the project.The Business System Analyst II is responsible for training EAMS subject matter experts (SMEs) in analysis tasks as required for the EAMS Implementation project, perform software configuration analysis and tasks for all Software Development Lifecycle phases, perform additional Software Development Lifecycle tasks as needed.The Business System Analyst II is expected to carry out their individual responsibilities with initiative, independence and creativity while exercising sound professional judgment and problem-solving skills. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, pleaseclick here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families.If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates inthe Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. Some employees are working from home full-time, while other roles cannot be filled in a remote status (firefighter, vehicle mechanic, street maintenance, etc.). In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. To Qualify The following minimum qualifications are required for this position: Knowledge and experience applying the principles and methods of business process analysis, including business process reengineering, customer management, and change management as applied to system design and configuration. Knowledge and experience applying the methods of systems design and complex configuration of system modules in a highly integrated relational application. Knowledge and experience applying Asset Lifecyle Management framework for utility business functions supported by an Enterprise Asset Management software system. ( Public Sector experience is preferred but not required. ) Knowledge and experience applying the principles of project management & change management. Ability and experience analyzing operational and organizational problems, evaluating alternatives, providing cost/benefit analyses and reaching sound, logical conclusions regarding customer needs and business requirements and system recommendations. Ability and experience communicating clearly and effectively with all levels of employees and with diverse audiences of technical and non-technical personnel orally andin writing. Presenting conclusions and recommendations effectively. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their cover letter and resume weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Position Posted: 10/19/20 - 11/06/20 ApplicationsReviewed: week of 11/09/20 Eligible list: Week of 11/16/20 Selection Interview(s): Week of 11/30/20 * Please note: All timelines are approximate and subject to change. Application Instructions Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Yourrésuméand cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Applications for this position will be accepted, online, until75 completed applications have been received , but will close no later than 11:59 PM, on November 6, 2020, whichever comes first . Do not attach materials not requested . Applications received after the75 application limit has been reached will not be included in this recruitment process. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers "How to Apply Classes" that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Contact Information Teresa Dahrens, Senior Recruiter Bureau of Human Resources Teresa.Dahrens@portlandoregon.gov (503) 823-4516 An Equal Opportunity / Affirmative Action Employer Closing Date/Time: 11/6/2020 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Do you have a strong technology background? Are you proud of your communication skills and ability to translate a customer's needs into technical requirements? You may be the Business Systems Analyst III for which we are looking! The City of Portland is seeking a Business Systems Analyst III within the Portland Bureau of Transportation. The Business Systems Analyst III is a lead BSA on the Technology Services Division within PBOT. The Technology Services Division is made up of BSA's, Project Managers, Developers, Database and Server Administrators, and GIS Analysts. The BSA III will lead complex projects across our Bureau and sometimes across the City. Projects often include working with the following types of systems/tools: Enterprise Asset Management, ESRI GIS Tools, Microsoft Azure, Workflow Tools, Data Visualization Tools, Microsoft Office 365 Tools, and Custom Developed Web Applications. What you'll get to do: coordinate with customers to collect, translate, and document business processes and requirements perform advanced business analysis to determine technical solution recommendations, business process improvement recommendations or data improvement recommendations provide technical and functional support over multiple systems, and applications consult or collaborate with other bureaus including the Bureau of Technology Services to determine other city solutions in use, and feasibility for our Bureau's use cases contribute to the maintenance, operation, and development of Citywide or Bureau/Office specific systems An ideal candidate will have advanced knowledge of systems analysis principles, practices, and techniques, strong communication skills (verbal and written), experience managing multiple projects at once, the ability to solve or troubleshoot complex problems, and the ability to translate customer needs to technical requirements for information systems professionals. The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit www.portlandoregon.gov/pbot . The Portland Bureau of Transportation embraces diversity, modelsinclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. Who we are: City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please clickhere. Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. Some employees are working from home full-time, while other roles cannot be filled in a remote status (firefighter, vehicle mechanic, street maintenance, etc.). In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. It is anticipated that this position will continue with remote work. To Qualify The following minimum qualifications are required for this position are below: Knowledge of the principles and methods used in systems analysis including business process analysis, activity or user story mapping, entity relationship diagramming, and conducting requirements interviews or workshops Experience working collaboratively with customers and information system professionals to ensure all parties understand (in their terms) important information such as system needs, requirements, and constraints Experience communicating complex ideas, both written and verbal to a variety of audiences such as maintenance crews, technical staff, and leadership Experience developing training materials and leading training with end users The ability to balance responsibilities for multiple projects to ensure timely results The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume, cover letter,and answers to the supplemental questions, weighted 100%. Do not attach materials notrequested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Please note: the eligible list from thisrecruitment may be used to fill future vacancies. Recruitment Timeline: Posting: 10/19-11/02 Applications Reviewed: 11/02-11/06 Eligible List: 11/11 Selection Phase Begins: Week of 11/30 Job Offer: Mid-late December *Timeline is approximate and subject to change without notice IMPORTANT Instructions Applicants must submit a professionalrésuméonline and answer all required supplemental questions, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Yourrésuméand answers to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your answers to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Yourrésuméshould support the details described in the answers to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your answers to the supplemental questions any transferable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. For important additional information regarding Veteran's Preference, Notification Periods, and Optional Information Sessions, please see below. Do not attach materials not requested. Additional Information Applicant Instructions Application Deadline : All completed applications for this position must be submitted online, no later than 11:59 pm on the closing/application review date listed on this recruitment. E-mailed and/or faxed applications will not be accepted. Work status: Non-citizen applications must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA Accommodations: If you identify as a person with a disability and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Questions?/ Recruiter Contact Information: Emily Mavraganis, Senior Recruiter Bureau of Human Resources emily.mavraganis@portlandoregon.gov (503) 823-3314 An Equal Opportunity / Affirmative Action Employer ABOUT THE CITY OF PORTLAND: Lauded as one of the best places to live in America, Portland is a city with a vibrant downtown, diverse neighborhoods, natural beauty, good schools and friendly people. Home to about 560,000 residents within 145 square miles, Portland maintains deep ties to the Pacific Northwest's natural beauty. Portland has a reputation for being unique, and our particular structure for governance is no exception. Portland voters adopted the commission form of government in 1913, and over 100 years later, Portland is the only large city in the country continuing to operate under this structure. The five members of the City Council are each elected at large and have legislative, administrative, and quasi-judicial responsibilities. The Mayor assigns bureaus to each Council member. The City of Portland is a full-service city with approximately 6000 represented and non-represented permanent employees and a budget of over $3.46 billion. The City has maintained its Triple-A bond rating for over 40 years, with strong financial management policies and practices in place. Closing Date/Time: 11/2/2020 11:59 PM Pacific
Oct 19, 2020
Full Time
The Position Do you have a strong technology background? Are you proud of your communication skills and ability to translate a customer's needs into technical requirements? You may be the Business Systems Analyst III for which we are looking! The City of Portland is seeking a Business Systems Analyst III within the Portland Bureau of Transportation. The Business Systems Analyst III is a lead BSA on the Technology Services Division within PBOT. The Technology Services Division is made up of BSA's, Project Managers, Developers, Database and Server Administrators, and GIS Analysts. The BSA III will lead complex projects across our Bureau and sometimes across the City. Projects often include working with the following types of systems/tools: Enterprise Asset Management, ESRI GIS Tools, Microsoft Azure, Workflow Tools, Data Visualization Tools, Microsoft Office 365 Tools, and Custom Developed Web Applications. What you'll get to do: coordinate with customers to collect, translate, and document business processes and requirements perform advanced business analysis to determine technical solution recommendations, business process improvement recommendations or data improvement recommendations provide technical and functional support over multiple systems, and applications consult or collaborate with other bureaus including the Bureau of Technology Services to determine other city solutions in use, and feasibility for our Bureau's use cases contribute to the maintenance, operation, and development of Citywide or Bureau/Office specific systems An ideal candidate will have advanced knowledge of systems analysis principles, practices, and techniques, strong communication skills (verbal and written), experience managing multiple projects at once, the ability to solve or troubleshoot complex problems, and the ability to translate customer needs to technical requirements for information systems professionals. The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit www.portlandoregon.gov/pbot . The Portland Bureau of Transportation embraces diversity, modelsinclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. Who we are: City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please clickhere. Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. Some employees are working from home full-time, while other roles cannot be filled in a remote status (firefighter, vehicle mechanic, street maintenance, etc.). In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. It is anticipated that this position will continue with remote work. To Qualify The following minimum qualifications are required for this position are below: Knowledge of the principles and methods used in systems analysis including business process analysis, activity or user story mapping, entity relationship diagramming, and conducting requirements interviews or workshops Experience working collaboratively with customers and information system professionals to ensure all parties understand (in their terms) important information such as system needs, requirements, and constraints Experience communicating complex ideas, both written and verbal to a variety of audiences such as maintenance crews, technical staff, and leadership Experience developing training materials and leading training with end users The ability to balance responsibilities for multiple projects to ensure timely results The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume, cover letter,and answers to the supplemental questions, weighted 100%. Do not attach materials notrequested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Please note: the eligible list from thisrecruitment may be used to fill future vacancies. Recruitment Timeline: Posting: 10/19-11/02 Applications Reviewed: 11/02-11/06 Eligible List: 11/11 Selection Phase Begins: Week of 11/30 Job Offer: Mid-late December *Timeline is approximate and subject to change without notice IMPORTANT Instructions Applicants must submit a professionalrésuméonline and answer all required supplemental questions, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Yourrésuméand answers to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your answers to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Yourrésuméshould support the details described in the answers to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your answers to the supplemental questions any transferable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. For important additional information regarding Veteran's Preference, Notification Periods, and Optional Information Sessions, please see below. Do not attach materials not requested. Additional Information Applicant Instructions Application Deadline : All completed applications for this position must be submitted online, no later than 11:59 pm on the closing/application review date listed on this recruitment. E-mailed and/or faxed applications will not be accepted. Work status: Non-citizen applications must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA Accommodations: If you identify as a person with a disability and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Questions?/ Recruiter Contact Information: Emily Mavraganis, Senior Recruiter Bureau of Human Resources emily.mavraganis@portlandoregon.gov (503) 823-3314 An Equal Opportunity / Affirmative Action Employer ABOUT THE CITY OF PORTLAND: Lauded as one of the best places to live in America, Portland is a city with a vibrant downtown, diverse neighborhoods, natural beauty, good schools and friendly people. Home to about 560,000 residents within 145 square miles, Portland maintains deep ties to the Pacific Northwest's natural beauty. Portland has a reputation for being unique, and our particular structure for governance is no exception. Portland voters adopted the commission form of government in 1913, and over 100 years later, Portland is the only large city in the country continuing to operate under this structure. The five members of the City Council are each elected at large and have legislative, administrative, and quasi-judicial responsibilities. The Mayor assigns bureaus to each Council member. The City of Portland is a full-service city with approximately 6000 represented and non-represented permanent employees and a budget of over $3.46 billion. The City has maintained its Triple-A bond rating for over 40 years, with strong financial management policies and practices in place. Closing Date/Time: 11/2/2020 11:59 PM Pacific
Monterey County Human Resources
Salinas, California, United States
Position Description Exam # 20/16F41/10JJ Final Filing Date: October 23, 2020 Monterey County is an extraordinary place to work and live, having one of the most beautiful coastlines in the world, along with vast agricultural industries that preserve a rural look and feel throughout the County. Our mild climate is considered ideal, while our school districts and medical facilities are on par with some of the best in the state. Under general direction, the Department Information Systems Manager II provides expertise and general consultation on a variety of issues related to feasibility analysis, implementation, and evaluation of information systems solutions to business and administrative processes; plans, manages, coordinates and supervises departmental staff activities engaged in supporting automated information systems and technology projects; oversees the identification and definition of opportunities and strategies to use information technology to simplify, integrate and improve County departmental business and administrative processes including the analysis of departmental business needs and problems; coordinates on a regular basis with County ITD as necessary; and does other work as required. Department Information Systems Manager II is responsible for departmental functions that are large and varied, complex and diverse, as evidenced by factors such as the number of departmental systems deployed, the complexity of regulatory requirements related to departmental operations, geographic complexity, continuity of operations, etc. The Departmental Information Systems Manager II will provide services to the Assessor/County Clerk-Recorder and Treasurer-Tax Collector's Offices and oversee a team of information technology professionals. A list of eligible candidates resulting from this recruitment may be used to fill current and future full-time or temporary vacancies as they arise. Examples of Duties Acts as the senior information professional for a County department; manages, plans, coordinates and oversees departmental staff activities related to supporting automated information systems and planning for departmental technology projects; develops, maintains and ensures continuous improvements in departmental business processes by expanding the use of information systems and technology resources. Develops ongoing improvements to departmental operations; develops information project plans and proposals to analyze and improve upon existing work processes; develops new processes and oversees the conversion to new systems in order to achieve increased productivity and efficiencies. Prepares system development projects including needs analysis, cost-benefit analysis, project management, system implementation, user acceptance testing, training methodologies and documentation. Analyzes, recommends and writes procedures, standards and policies consistent with departmental information plans and County policies, practices, goals, regulations, technology plans, and established information technology architecture. Evaluates information system support best practices and ensures policies, standards and procedures are followed by staff. Provides expert advice and consultation to departmental management regarding information technology issues. Interviews, selects, motivates, supervises, and evaluates staff; provides technical and professional skills training and manages employee performance issues. Coordinates on a regular basis with ITD regarding information technology issues. Analyzes departmental processes, legal and regulatory requirements to ensure that information systems are compliant including requirements for reporting and information sharing with external agencies. Prepares and presents written and oral reports, proposals and recommendations. Acts as departmental information technology representative to relevant County agencies and other public and private information technology groups. Develops, coordinates and monitors the budget of the departmental IT function. Examples of Experience/Education/Training The knowledge, skills and abilities listed under Qualifications below may be acquired through various types of experience, education or training, typically: Completion of all coursework leading to a bachelor's degree in Business Administration, Public Administration, Computer Science, Office Automation or closely related field. AND Option I One year of experience performing duties comparable to a Departmental Information Systems Manager I. OR Option II Five years of experience analyzing business processes and information systems including one year of experience supervising IT staff and three years of experience at the advanced/journey level. Additional Information QUALIFICATIONS Knowledge and Skills: Thorough Knowledge of : 1. Principles and practices of information technology, including system architecture and client server applications, database systems and report applications 2. Principles and practices of project management, including needs assessment and project prioritization, cost-benefit analysis and contract monitoring 3. Principles and practices of management, including budgeting, and staff supervision 4. State and federal information standards and guidelines 5. Business processes and information technology relating to the assigned department 6. Training techniques and methods Skill and Ability to : 1. Provide leadership in advancing information systems technology in the department; implement best business practices in information technology in the department 2. Plan, organize, assign, review and evaluate the work of others; establish goals and performance standards 3. Plan, coordinate and implement work plans to achieve a designated objective; coordinate multi-faceted projects and studies, including coordination and planning for resources, personnel and timetables 4. Communicate effectively, both orally and in writing; communicate technical information to persons not familiar with information technology 5. Establish and maintain effective working relationships 6. Exercise good judgment, decisiveness and creativity. REQUIRED CONDITIONS OF EMPLOYMENT As a condition of employment, the incumbent will be required to: Possess a valid current Class C driver license or be able to provide suitable transportation that is approved by the hiring authority. Prospective employees for the Assessor-County Clerk/Recorder and Treasurer-Tax Collector will be required to submit to a background review, which may include a review of information concerning present and/or prior employment, driving record, credit report and record of criminal conviction. Positions in other departments may or may not require full background review. PLEASE NOTE: The screening for this position uses ONLY the applicant's answers to the Supplemental Questions. Screeners (who are Subject Matter Experts) are not given the application and/or resumes at this point in the process. Therefore, your answers to the Supplemental Questions are critical. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identify and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form 19. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. TO APPLY To apply for this position, please submit a completed on-line Monterey County Employment Application and responses to Supplemental Questions the closing date and time (listed above). APPLICATIONS MAY BE FILED ONLINE AT: http://www.co.monterey.ca.us/personnel Application materials may also be obtained from and submitted to the County of Monterey, Human Resources Department, 168 West Alisal Street, 3rd Floor, Salinas, CA 93901. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Resumes will be accepted in addition to, but not in lieu of, the required application materials. Postmarks and faxes will NOT be accepted. Applications received after the closing date may be considered as needed. Early filing of application materials is encouraged. The selection process is tentative, and applicants will be notified if changes are made. Application materials will be competitively evaluated. Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. SPECIAL NOTES: In accordance with the Immigration Reform and Control Act of 1986, continued employment of persons hired by Monterey County is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. Final candidates may be required to successfully pass a background screening as a condition of employment with Monterey County. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6602. Closing Date/Time: 10/23/2020 11:59 PM Pacific
Oct 17, 2020
Full Time
Position Description Exam # 20/16F41/10JJ Final Filing Date: October 23, 2020 Monterey County is an extraordinary place to work and live, having one of the most beautiful coastlines in the world, along with vast agricultural industries that preserve a rural look and feel throughout the County. Our mild climate is considered ideal, while our school districts and medical facilities are on par with some of the best in the state. Under general direction, the Department Information Systems Manager II provides expertise and general consultation on a variety of issues related to feasibility analysis, implementation, and evaluation of information systems solutions to business and administrative processes; plans, manages, coordinates and supervises departmental staff activities engaged in supporting automated information systems and technology projects; oversees the identification and definition of opportunities and strategies to use information technology to simplify, integrate and improve County departmental business and administrative processes including the analysis of departmental business needs and problems; coordinates on a regular basis with County ITD as necessary; and does other work as required. Department Information Systems Manager II is responsible for departmental functions that are large and varied, complex and diverse, as evidenced by factors such as the number of departmental systems deployed, the complexity of regulatory requirements related to departmental operations, geographic complexity, continuity of operations, etc. The Departmental Information Systems Manager II will provide services to the Assessor/County Clerk-Recorder and Treasurer-Tax Collector's Offices and oversee a team of information technology professionals. A list of eligible candidates resulting from this recruitment may be used to fill current and future full-time or temporary vacancies as they arise. Examples of Duties Acts as the senior information professional for a County department; manages, plans, coordinates and oversees departmental staff activities related to supporting automated information systems and planning for departmental technology projects; develops, maintains and ensures continuous improvements in departmental business processes by expanding the use of information systems and technology resources. Develops ongoing improvements to departmental operations; develops information project plans and proposals to analyze and improve upon existing work processes; develops new processes and oversees the conversion to new systems in order to achieve increased productivity and efficiencies. Prepares system development projects including needs analysis, cost-benefit analysis, project management, system implementation, user acceptance testing, training methodologies and documentation. Analyzes, recommends and writes procedures, standards and policies consistent with departmental information plans and County policies, practices, goals, regulations, technology plans, and established information technology architecture. Evaluates information system support best practices and ensures policies, standards and procedures are followed by staff. Provides expert advice and consultation to departmental management regarding information technology issues. Interviews, selects, motivates, supervises, and evaluates staff; provides technical and professional skills training and manages employee performance issues. Coordinates on a regular basis with ITD regarding information technology issues. Analyzes departmental processes, legal and regulatory requirements to ensure that information systems are compliant including requirements for reporting and information sharing with external agencies. Prepares and presents written and oral reports, proposals and recommendations. Acts as departmental information technology representative to relevant County agencies and other public and private information technology groups. Develops, coordinates and monitors the budget of the departmental IT function. Examples of Experience/Education/Training The knowledge, skills and abilities listed under Qualifications below may be acquired through various types of experience, education or training, typically: Completion of all coursework leading to a bachelor's degree in Business Administration, Public Administration, Computer Science, Office Automation or closely related field. AND Option I One year of experience performing duties comparable to a Departmental Information Systems Manager I. OR Option II Five years of experience analyzing business processes and information systems including one year of experience supervising IT staff and three years of experience at the advanced/journey level. Additional Information QUALIFICATIONS Knowledge and Skills: Thorough Knowledge of : 1. Principles and practices of information technology, including system architecture and client server applications, database systems and report applications 2. Principles and practices of project management, including needs assessment and project prioritization, cost-benefit analysis and contract monitoring 3. Principles and practices of management, including budgeting, and staff supervision 4. State and federal information standards and guidelines 5. Business processes and information technology relating to the assigned department 6. Training techniques and methods Skill and Ability to : 1. Provide leadership in advancing information systems technology in the department; implement best business practices in information technology in the department 2. Plan, organize, assign, review and evaluate the work of others; establish goals and performance standards 3. Plan, coordinate and implement work plans to achieve a designated objective; coordinate multi-faceted projects and studies, including coordination and planning for resources, personnel and timetables 4. Communicate effectively, both orally and in writing; communicate technical information to persons not familiar with information technology 5. Establish and maintain effective working relationships 6. Exercise good judgment, decisiveness and creativity. REQUIRED CONDITIONS OF EMPLOYMENT As a condition of employment, the incumbent will be required to: Possess a valid current Class C driver license or be able to provide suitable transportation that is approved by the hiring authority. Prospective employees for the Assessor-County Clerk/Recorder and Treasurer-Tax Collector will be required to submit to a background review, which may include a review of information concerning present and/or prior employment, driving record, credit report and record of criminal conviction. Positions in other departments may or may not require full background review. PLEASE NOTE: The screening for this position uses ONLY the applicant's answers to the Supplemental Questions. Screeners (who are Subject Matter Experts) are not given the application and/or resumes at this point in the process. Therefore, your answers to the Supplemental Questions are critical. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identify and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form 19. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. TO APPLY To apply for this position, please submit a completed on-line Monterey County Employment Application and responses to Supplemental Questions the closing date and time (listed above). APPLICATIONS MAY BE FILED ONLINE AT: http://www.co.monterey.ca.us/personnel Application materials may also be obtained from and submitted to the County of Monterey, Human Resources Department, 168 West Alisal Street, 3rd Floor, Salinas, CA 93901. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Resumes will be accepted in addition to, but not in lieu of, the required application materials. Postmarks and faxes will NOT be accepted. Applications received after the closing date may be considered as needed. Early filing of application materials is encouraged. The selection process is tentative, and applicants will be notified if changes are made. Application materials will be competitively evaluated. Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. SPECIAL NOTES: In accordance with the Immigration Reform and Control Act of 1986, continued employment of persons hired by Monterey County is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. Final candidates may be required to successfully pass a background screening as a condition of employment with Monterey County. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6602. Closing Date/Time: 10/23/2020 11:59 PM Pacific
San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Cloud Infrastructure Administrator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Information Technology Services Appointment Type* This is a one year probationary position. Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range* $8,750.00 - $9,584.00 Per Month ($105,000.00 - $115,008.00 Annually) Salary is commensurate with experience. Position Summary* The incumbent, reporting to the Director of Systems Services and working under the directions and in close collaboration with the Infrastructure Lead Architect, serves as the expert-level primary hands-on administrator for the Private (VMware) and emerging Public Cloud infrastructure technologies. Incumbent¿s responsibilities encompass all phases of the services lifecycle from design to implementation and ongoing operations and support, and cover all of the IaaS/PaaS related compute/storage/network/security/automation areas. Position Information Provide full life-cycle of the services for Private and Public Cloud Infrastructure: - Design - Implement - Secure and harden - Operate and keep available - Apply patches in order to remediate issues and security vulnerabilities - Upgrade as necessary - Monitor for health and uptime - Ensure backup, restore, and Disaster Recovery Provide support for Cloud Infrastructure customers and projects involving Cloud Infrastructure needs. Work on troubleshooting of the complex problem that cross multiple areas and technology stacks. Other duties as assigned. Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor¿s degree, preferably in computer science, mathematics, or related technical fields, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems analysis, and systems-level programming. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from a broad, interactive perspective and are able to develop solutions that combine information and ideas in new unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education: - Education: Bachelor's degree in Computer Science, Engineering or related technical field. Work Experience: - Minimum of seven years in computer/technology-related fields with progressively increasing responsibilities. - Minimum of five years of production experience with VMware vSphere server virtualization. - Minimum of three years of experience in server administration in an enterprise Windows and/or Linux environment (with 300+ managed systems). - Minimum of one year of experience in design, implementation and operations of the Public Cloud (AWS preferred). Technical skills and expertise: - In depth knowledge and solid hands-production experience with the VMware vSphere Enterprise. - Hands on experience setting up, maintaining and upgrading VMware DRS, HA, vSAN, Enterprise multipath storage/network. - Solid understanding and hands-on production experience with AWS and AWS tools and methodologies. - Proficiency and production experience with one or more common scripting or programming languages. (BASH/Perl/Python/PowerShell/etc) to develop scripts for configuration management and automation. - Experience with Infrastructure as Code and desire to apply automation to all aspects of the Cloud Administration and operations. - Working knowledge of Linux (RHEL or derivatives preferred) and its common components. - Working knowledge of Windows Server (2012/2016) and Active Directory. - Solid understanding of TCP/IP, network topologies, common networking and network security technologies, protocols and tools, such as subnets, VLAN¿s, firewalls, load balancers, SSL, SSH, PKI, NAT. - Solid foundations of systems and network security and best practices. Soft skills: - Passion to understand, learn, and dissect new technologies quickly on your own. - Demonstrated ability to analyze and resolve multi-faceted technology problems. - Good verbal and written communication skills - Ability to work in a team and lead when needed - Ability to work under pressure and maintain positive demeanor. Nice to have certifications and specialized technical experience: - VMware vSphere VCP-DCV certification - AWS Associate or Processional certification - RHEL and/or MCSE certification - Experience with Clustering and High Availability solutions and technologies - Experience with security vulnerability scanning and management - Experience with Hybrid Cloud deployment - Experience with Cloud migration - Familiarity with Change Management and ITIL Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork - Effective communication skills - Customer/Client Focus with an emphasis in problem solving and resolution - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence - Diversity and inclusion Environmental/Physical/Special Some work outside of business hours would be required to provide systems maintenance. The incumbent will be required to be available by cell phone and may be called after work hours to response to critical service outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
Oct 01, 2020
Full Time
Description: Working Title Cloud Infrastructure Administrator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Information Technology Services Appointment Type* This is a one year probationary position. Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range* $8,750.00 - $9,584.00 Per Month ($105,000.00 - $115,008.00 Annually) Salary is commensurate with experience. Position Summary* The incumbent, reporting to the Director of Systems Services and working under the directions and in close collaboration with the Infrastructure Lead Architect, serves as the expert-level primary hands-on administrator for the Private (VMware) and emerging Public Cloud infrastructure technologies. Incumbent¿s responsibilities encompass all phases of the services lifecycle from design to implementation and ongoing operations and support, and cover all of the IaaS/PaaS related compute/storage/network/security/automation areas. Position Information Provide full life-cycle of the services for Private and Public Cloud Infrastructure: - Design - Implement - Secure and harden - Operate and keep available - Apply patches in order to remediate issues and security vulnerabilities - Upgrade as necessary - Monitor for health and uptime - Ensure backup, restore, and Disaster Recovery Provide support for Cloud Infrastructure customers and projects involving Cloud Infrastructure needs. Work on troubleshooting of the complex problem that cross multiple areas and technology stacks. Other duties as assigned. Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor¿s degree, preferably in computer science, mathematics, or related technical fields, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems analysis, and systems-level programming. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from a broad, interactive perspective and are able to develop solutions that combine information and ideas in new unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education: - Education: Bachelor's degree in Computer Science, Engineering or related technical field. Work Experience: - Minimum of seven years in computer/technology-related fields with progressively increasing responsibilities. - Minimum of five years of production experience with VMware vSphere server virtualization. - Minimum of three years of experience in server administration in an enterprise Windows and/or Linux environment (with 300+ managed systems). - Minimum of one year of experience in design, implementation and operations of the Public Cloud (AWS preferred). Technical skills and expertise: - In depth knowledge and solid hands-production experience with the VMware vSphere Enterprise. - Hands on experience setting up, maintaining and upgrading VMware DRS, HA, vSAN, Enterprise multipath storage/network. - Solid understanding and hands-on production experience with AWS and AWS tools and methodologies. - Proficiency and production experience with one or more common scripting or programming languages. (BASH/Perl/Python/PowerShell/etc) to develop scripts for configuration management and automation. - Experience with Infrastructure as Code and desire to apply automation to all aspects of the Cloud Administration and operations. - Working knowledge of Linux (RHEL or derivatives preferred) and its common components. - Working knowledge of Windows Server (2012/2016) and Active Directory. - Solid understanding of TCP/IP, network topologies, common networking and network security technologies, protocols and tools, such as subnets, VLAN¿s, firewalls, load balancers, SSL, SSH, PKI, NAT. - Solid foundations of systems and network security and best practices. Soft skills: - Passion to understand, learn, and dissect new technologies quickly on your own. - Demonstrated ability to analyze and resolve multi-faceted technology problems. - Good verbal and written communication skills - Ability to work in a team and lead when needed - Ability to work under pressure and maintain positive demeanor. Nice to have certifications and specialized technical experience: - VMware vSphere VCP-DCV certification - AWS Associate or Processional certification - RHEL and/or MCSE certification - Experience with Clustering and High Availability solutions and technologies - Experience with security vulnerability scanning and management - Experience with Hybrid Cloud deployment - Experience with Cloud migration - Familiarity with Change Management and ITIL Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork - Effective communication skills - Customer/Client Focus with an emphasis in problem solving and resolution - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence - Diversity and inclusion Environmental/Physical/Special Some work outside of business hours would be required to provide systems maintenance. The incumbent will be required to be available by cell phone and may be called after work hours to response to critical service outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Finance Business Systems Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $4,372 to $10,792 per month. Position Information The California State University, Office of the Chancellor, is seeking a Finance Business Systems Analyst to serve as part of the California State University (CSU) Common Financial Systems (CFS) Finance project team, this position provides functional support for CSU's PeopleSoft Finance application within the Application Development Team (ADT). The CFS project encompasses application support and upgrade activities for 23 campuses and the CSU Chancellor's Office (CO), as well as integration with other third-party/external and/or internal systems. This position serves as an analyst on the functional support/development areas that include implementation, system analysis, planning, design, development and support for CFS. The career level requires independent and proactive initiative to lead the functional aspects of ADT projects and resolve complex application issues. The candidate must have solid functional skills and knowledge with a high level of experiences of PeopleSoft Finance application modules including General Ledger, Accounts Payable, Asset Management, Accounts Receivable/Billing, Requisition/Purchase Orders, Expense, Workflow, Cash Management, Financial Gateway and Imaging System as well as Integration Broker/Messaging configuration and functionality. The analyst should also have hands on experience with fit-gap analysis, Query development, SQL, and tracing. This position will support all Finance development/projects with all modules and is designated 70% functional and 30% technical. However, specific support assignments may change at any time based on the ADT projects and priorities. Responsibilities Under the general direction of the Associate Director, Application Operations the Finance Business Systems Analyst will provide functional support for the development associated with upgrades, new enhancements, and/or help desk issues. The tasks involved can include any of the following: -Help desk ticket analysis and problem-solving, business process development and/or enhancement, communications (internal and external to the Finance project team), application solution design, project planning, specification development, system documentation, testing, and application configuration; -The incumbent will be responsible for the planning, analysis, design, and functional support for the development/projects associated with upgrades, new enhancements, module implementation, and production support of the PeopleSoft Finance CFS application; work with all Information Systems (IS) teams and 3rd Parties to provide oversight for design, and ensure quality and standards are met; prepare design specification, test scripts, perform testing; provide issue resolution, business process and user guides; coordinate efforts with project managers, technical developers and other analysts as necessary; and support 23 campuses and the CO with ongoing implementations and upgrades for PeopleSoft Finance CFS Applications. The Finance Business Systems Analyst will also undertake special projects as directed; -Coordinate program and functional specification development/testing as well as time and cost estimates for customizations, upgrades and other project activities. This includes coordination of discussions with module group and campus representatives; -Conduct application testing (at all levels; unit, system and integration) to ensure quality and standards are met; -Complete development as identified based on coordination with other technical SME team members; -Undertake special projects as directed (including working with other SME teams to facilitate cross training and coverage of all application areas (HR, Student and CO Applications). -Oversight and/or development of the functional specification preparation; -Produce deliverables to ensure quality and expectations for standards are met; -Validate of the testing efforts of all customization, upgrade and other releases; -Coordinate development efforts with project managers, technical leads and other functional leads as necessary; -Support 23 campuses and the Chancellor's Office with ongoing implementation and upgrade for CFS baseline with an emphasis on the Modules of Procure to Pay, General Ledger, Asset Management, Accounts Receivable, Billing, and 1099 Processing; -Query and query access group. Qualifications This position requires: -A BA/BS in Computer Science or a related field or an equivalent combination of education and experience, as well as course work in the PeopleSoft Finance application. -3-5+ years of experience working with the PeopleSoft Finance application version 9.1 or above. -BA/BS in Finance, Accounting, Computer Science or a related field or an equivalent combination of education and experience is required. -Must possess comprehensive and in-depth knowledge and Functional/Technical experience with Finance modules including General Ledger, Accounts Receivables/Billing, Accounts Payables, Purchasing, Expense, Financial Gateway, Commitment control, etc. -Strong analytical and troubleshooting skills with development experience in PeopleTools - Application Designer, SQR, App Engine, PeopleCode, Query and BI Publisher. -Excellent application implementation life cycle skills including experience developing requirements, fit/gap analysis, application configurations, functional specifications, system integration, production enhancement and support. Ability to translate requirements and needs analysis into functional designs. -Excellent written and verbal communication skills, strong organizational and leadership skills, and well-developed interpersonal skills to work effectively with a wide variety of ITS clients and outside consultants and suppliers. -Knowledge and experience with financial practices and systems in a university environment and proficient in PeopleSoft rules based engine architecture and processing is a plus. -Additional knowledge of PeopleSoft commitment control and/or Oracle database management systems, PeopleSoft Configuration Manager, Application Server, Process Scheduler and Report Manager is a plus. -The Finance Business System Analyst must have at least 3-5 years of financial functional or technical experience; -PeopleSoft Financial application background is essential. -The candidate must be at least 70%/30% percent either functional to technical or technical to functional. -The candidate must have strong implementation and development skills plus experience with the application implementation life cycle, including: requirements analysis, fit/gap analysis, application configuration, functional/technical specifications, integration, product enhancement and support. -Knowledge of financial practices in a university environment is a plus. -Must be a self-starter, with strong analytical skills. -Ability to work under pressure and translate needs analysis into formal designs. -Team leadership skills. -Ability to translate needs analysis data into functional/technical designs or solution. -Strong interpersonal skills to work effectively with a wide variety of IT clients and outside consultants and vendors. Application Period Resumes will be accepted until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562)951-4070. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix Closing Date/Time: Open until filled
Oct 01, 2020
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Finance Business Systems Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $4,372 to $10,792 per month. Position Information The California State University, Office of the Chancellor, is seeking a Finance Business Systems Analyst to serve as part of the California State University (CSU) Common Financial Systems (CFS) Finance project team, this position provides functional support for CSU's PeopleSoft Finance application within the Application Development Team (ADT). The CFS project encompasses application support and upgrade activities for 23 campuses and the CSU Chancellor's Office (CO), as well as integration with other third-party/external and/or internal systems. This position serves as an analyst on the functional support/development areas that include implementation, system analysis, planning, design, development and support for CFS. The career level requires independent and proactive initiative to lead the functional aspects of ADT projects and resolve complex application issues. The candidate must have solid functional skills and knowledge with a high level of experiences of PeopleSoft Finance application modules including General Ledger, Accounts Payable, Asset Management, Accounts Receivable/Billing, Requisition/Purchase Orders, Expense, Workflow, Cash Management, Financial Gateway and Imaging System as well as Integration Broker/Messaging configuration and functionality. The analyst should also have hands on experience with fit-gap analysis, Query development, SQL, and tracing. This position will support all Finance development/projects with all modules and is designated 70% functional and 30% technical. However, specific support assignments may change at any time based on the ADT projects and priorities. Responsibilities Under the general direction of the Associate Director, Application Operations the Finance Business Systems Analyst will provide functional support for the development associated with upgrades, new enhancements, and/or help desk issues. The tasks involved can include any of the following: -Help desk ticket analysis and problem-solving, business process development and/or enhancement, communications (internal and external to the Finance project team), application solution design, project planning, specification development, system documentation, testing, and application configuration; -The incumbent will be responsible for the planning, analysis, design, and functional support for the development/projects associated with upgrades, new enhancements, module implementation, and production support of the PeopleSoft Finance CFS application; work with all Information Systems (IS) teams and 3rd Parties to provide oversight for design, and ensure quality and standards are met; prepare design specification, test scripts, perform testing; provide issue resolution, business process and user guides; coordinate efforts with project managers, technical developers and other analysts as necessary; and support 23 campuses and the CO with ongoing implementations and upgrades for PeopleSoft Finance CFS Applications. The Finance Business Systems Analyst will also undertake special projects as directed; -Coordinate program and functional specification development/testing as well as time and cost estimates for customizations, upgrades and other project activities. This includes coordination of discussions with module group and campus representatives; -Conduct application testing (at all levels; unit, system and integration) to ensure quality and standards are met; -Complete development as identified based on coordination with other technical SME team members; -Undertake special projects as directed (including working with other SME teams to facilitate cross training and coverage of all application areas (HR, Student and CO Applications). -Oversight and/or development of the functional specification preparation; -Produce deliverables to ensure quality and expectations for standards are met; -Validate of the testing efforts of all customization, upgrade and other releases; -Coordinate development efforts with project managers, technical leads and other functional leads as necessary; -Support 23 campuses and the Chancellor's Office with ongoing implementation and upgrade for CFS baseline with an emphasis on the Modules of Procure to Pay, General Ledger, Asset Management, Accounts Receivable, Billing, and 1099 Processing; -Query and query access group. Qualifications This position requires: -A BA/BS in Computer Science or a related field or an equivalent combination of education and experience, as well as course work in the PeopleSoft Finance application. -3-5+ years of experience working with the PeopleSoft Finance application version 9.1 or above. -BA/BS in Finance, Accounting, Computer Science or a related field or an equivalent combination of education and experience is required. -Must possess comprehensive and in-depth knowledge and Functional/Technical experience with Finance modules including General Ledger, Accounts Receivables/Billing, Accounts Payables, Purchasing, Expense, Financial Gateway, Commitment control, etc. -Strong analytical and troubleshooting skills with development experience in PeopleTools - Application Designer, SQR, App Engine, PeopleCode, Query and BI Publisher. -Excellent application implementation life cycle skills including experience developing requirements, fit/gap analysis, application configurations, functional specifications, system integration, production enhancement and support. Ability to translate requirements and needs analysis into functional designs. -Excellent written and verbal communication skills, strong organizational and leadership skills, and well-developed interpersonal skills to work effectively with a wide variety of ITS clients and outside consultants and suppliers. -Knowledge and experience with financial practices and systems in a university environment and proficient in PeopleSoft rules based engine architecture and processing is a plus. -Additional knowledge of PeopleSoft commitment control and/or Oracle database management systems, PeopleSoft Configuration Manager, Application Server, Process Scheduler and Report Manager is a plus. -The Finance Business System Analyst must have at least 3-5 years of financial functional or technical experience; -PeopleSoft Financial application background is essential. -The candidate must be at least 70%/30% percent either functional to technical or technical to functional. -The candidate must have strong implementation and development skills plus experience with the application implementation life cycle, including: requirements analysis, fit/gap analysis, application configuration, functional/technical specifications, integration, product enhancement and support. -Knowledge of financial practices in a university environment is a plus. -Must be a self-starter, with strong analytical skills. -Ability to work under pressure and translate needs analysis into formal designs. -Team leadership skills. -Ability to translate needs analysis data into functional/technical designs or solution. -Strong interpersonal skills to work effectively with a wide variety of IT clients and outside consultants and vendors. Application Period Resumes will be accepted until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562)951-4070. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix Closing Date/Time: Open until filled
County of El Dorado
330 Fair Lane, Placerville, California 95667, USA
Description HEALTH AND HUMAN SERVICES AGENCY The El Dorado County Health And Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities. THE OPPORTUNITY The Department Systems Analyst performs a varietty of professions, technical, and analytical duties in the operation of large, complex, stand- alone department specific computer systems, and analysesdepartment systems including applications, operating systems, hardware, networking with outside systems/agencies, and system programming requirements. The selected candidate will have the opportunity to: Plan, determinerequirements, implement, test, maintain, enhance, and participatein the design of a complex, stand-alone department specific computer system. Coordinatesystem enhancements and resolution of network problems with Information Services when systems/networks shared by the department and Information services are affected. Workwith vendors and department staff to resolve stand-alone system and network problems; coordinateand implementcorrective measures. Modelchanges against hardware and software configurations to optimize the utilization of resources. Determineneeds and developplans and proposals to meet the needs of department staff. Researchto determine feasibility, advises and recommends appropriate uses of information technology. Developand implementcomprehensive test plans to ensure that information technology components are tested and debugged. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations: Where college degrees and/or college course credits are required, degrees and college units must be obtained from a regionallyaccredited college or university. Courses from non-regionally accredited institutions will not be evaluated for this requirement. EITHER 1) Equivalent to graduation from a four-year college or university with major coursework in computer science, information systems or a closely related field, AND three years experience working in the field of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, office systems, network analysis and/or management or a similar field. Additional experience may be substituted for the education on a year for year basis. OR 2) Completion of a certificate program in Computer Science AND four years experience working in the field of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, office systems, network analysis and/or management or a similar field. Other Requirements: May be required to work on-call, weekends and irregular hours. Click here to view the minimum qualifications for Department Systems Analyst, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, contact Heather Andersen in Human Resources at heather.andersen@edcgov.us. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Department Systems Analyst. This recruitment will establish a list for the purpose of filling current and futurefull time, part time, and extra help vacancies for at least three (3) months. There iscurrently one (1) full timevacancyin Health and Human Services Agency's BillingUnit, located in Placerville, Ca. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, including but not limited to marijuana; a positive test may result in revocation of an employment offer. Not just rusting mining towns and historic sites - Today El Dorado County isa year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.Escape the traffic and smog because ElDorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Musicand Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems CHECK OUT OUR VIDEO TO LEARN MORE! Closing Date/Time: 10/27/2020 11:59 PM Pacific
Oct 10, 2020
Full Time
Description HEALTH AND HUMAN SERVICES AGENCY The El Dorado County Health And Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities. THE OPPORTUNITY The Department Systems Analyst performs a varietty of professions, technical, and analytical duties in the operation of large, complex, stand- alone department specific computer systems, and analysesdepartment systems including applications, operating systems, hardware, networking with outside systems/agencies, and system programming requirements. The selected candidate will have the opportunity to: Plan, determinerequirements, implement, test, maintain, enhance, and participatein the design of a complex, stand-alone department specific computer system. Coordinatesystem enhancements and resolution of network problems with Information Services when systems/networks shared by the department and Information services are affected. Workwith vendors and department staff to resolve stand-alone system and network problems; coordinateand implementcorrective measures. Modelchanges against hardware and software configurations to optimize the utilization of resources. Determineneeds and developplans and proposals to meet the needs of department staff. Researchto determine feasibility, advises and recommends appropriate uses of information technology. Developand implementcomprehensive test plans to ensure that information technology components are tested and debugged. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations: Where college degrees and/or college course credits are required, degrees and college units must be obtained from a regionallyaccredited college or university. Courses from non-regionally accredited institutions will not be evaluated for this requirement. EITHER 1) Equivalent to graduation from a four-year college or university with major coursework in computer science, information systems or a closely related field, AND three years experience working in the field of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, office systems, network analysis and/or management or a similar field. Additional experience may be substituted for the education on a year for year basis. OR 2) Completion of a certificate program in Computer Science AND four years experience working in the field of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, office systems, network analysis and/or management or a similar field. Other Requirements: May be required to work on-call, weekends and irregular hours. Click here to view the minimum qualifications for Department Systems Analyst, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, contact Heather Andersen in Human Resources at heather.andersen@edcgov.us. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Department Systems Analyst. This recruitment will establish a list for the purpose of filling current and futurefull time, part time, and extra help vacancies for at least three (3) months. There iscurrently one (1) full timevacancyin Health and Human Services Agency's BillingUnit, located in Placerville, Ca. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, including but not limited to marijuana; a positive test may result in revocation of an employment offer. Not just rusting mining towns and historic sites - Today El Dorado County isa year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.Escape the traffic and smog because ElDorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Musicand Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems CHECK OUT OUR VIDEO TO LEARN MORE! Closing Date/Time: 10/27/2020 11:59 PM Pacific
Senior Information Technology Analyst 2016 City of Waco, TX 1 of 3 Senior Information Technology Analyst Professional / Technical 1840 Physical Type # 1 Information Technology Manager Information Technology 127 Exempt PRIMARY DUTY: Under general supervision, provides hardware and software support for the City's computer programs, peripherals, equipment and infrastructure for the Information Technology (IT) Department. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Maintains and upgrades network system, hardware, peripherals, specialty equipment and software applications; analyzes IT operational issues and resolves problems within scope of authority and training; duties may vary according to job assignment. • Implements and maintains technology solutions for the City's network and server infrastructure. • Works independently to identify and analyze IT operations, prioritize solutions and assure that hardware and software systems are available, reliable and efficient. • Manages IT projects for implementation and integration of new technology and system upgrades. • Performs system maintenance and updates according to IT Department procedures and industry standards. • Analyzes and makes changes to the application programs, including development, maintenance, upgrades, installations, user access, second tier assistance, testing and security. • Maintains, tests and troubleshoots operating systems and technical problems; restores functionality, documents procedures and provides user training. • Monitors network functionality and utilization; researches security and access problems and develops solutions; detects and corrects errors; monitors and verifies data backups; identifies technical problems which need to be addressed by improved procedures and work standards. • Identifies problems and diagnoses and troubleshoots operational issues; monitors operational and access trends and enforces security protocols. • Maintains midrange and network server operating systems and application software. • Writes new and modifies existing control language programs for system management. • May coordinate with the work of Help Desk Technicians; prioritizes service requests, assigns work, monitors results and provides technical leadership and guidance; verifies that all service issues are addressed and resolved. • Refers complex problems to IT Management and tracks the problem until it has been resolved. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency or as required. • Performs other related and assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City organization, operations, policies and procedures. • Current IT operations, policies and procedures. • Network topologies and protocols and internet technical knowledgebase services. • Network hardware, software and peripheral equipment maintenance and troubleshooting techniques. Senior IT Analyst City of Waco, TX 2 of 3 • Network system access and security guidelines and standards. • Principles and practices of technology management, infrastructure system development, project planning and systems integration in a public sector environment. Skill in: • Analyzing IT issues, evaluating alternatives and developing recommendations and strategies. • Working independently in a technical environment with interlinked and changing priorities. • Quickly and effectively diagnosing and resolving technical problems in a network environment. • Assessing customer support needs and developing and implementing effective solutions. • Using basic tools, equipment and procedures for repairing computers and peripheral devices. • Interpreting and completing technical instructions and complex variables. • Installing, configuring, testing, operating and maintaining IT network systems and equipment. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology or a related field is required; AND three years of current IT project management and technical support experience; OR an equivalent combination of education and experience. Bachelor's Degree in Computer Science is desirable. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Microsoft, Cisco, Oracle and other professional IT certifications are desirable. • Some incumbents may be required to obtain additional specific skills training and technical certifications. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Kneeling - Bending legs at knee to come to a rest on knee or knees. o Crouching - Bending the body downward and forward by bending leg and spine. o Crawling - Moving about on hands and knees or hands and feet. o Reaching - Extending hand(s) and arm(s) in any direction. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Senior IT Analyst City of Waco, TX 3 of 3 o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o Requires vision capacity to perform fine calibrations and differentiate between colored wires. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment; with some travel from site to site o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is frequently in close quarters, crawl spaces, enclosed rooms and other areas that could cause claustrophobia. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description. ________________________________________ ________________________________ Employee's Signature Date ________________________________________ ________________________________ Employee's Printed Name Employee Identification Number
Oct 05, 2020
Senior Information Technology Analyst 2016 City of Waco, TX 1 of 3 Senior Information Technology Analyst Professional / Technical 1840 Physical Type # 1 Information Technology Manager Information Technology 127 Exempt PRIMARY DUTY: Under general supervision, provides hardware and software support for the City's computer programs, peripherals, equipment and infrastructure for the Information Technology (IT) Department. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Maintains and upgrades network system, hardware, peripherals, specialty equipment and software applications; analyzes IT operational issues and resolves problems within scope of authority and training; duties may vary according to job assignment. • Implements and maintains technology solutions for the City's network and server infrastructure. • Works independently to identify and analyze IT operations, prioritize solutions and assure that hardware and software systems are available, reliable and efficient. • Manages IT projects for implementation and integration of new technology and system upgrades. • Performs system maintenance and updates according to IT Department procedures and industry standards. • Analyzes and makes changes to the application programs, including development, maintenance, upgrades, installations, user access, second tier assistance, testing and security. • Maintains, tests and troubleshoots operating systems and technical problems; restores functionality, documents procedures and provides user training. • Monitors network functionality and utilization; researches security and access problems and develops solutions; detects and corrects errors; monitors and verifies data backups; identifies technical problems which need to be addressed by improved procedures and work standards. • Identifies problems and diagnoses and troubleshoots operational issues; monitors operational and access trends and enforces security protocols. • Maintains midrange and network server operating systems and application software. • Writes new and modifies existing control language programs for system management. • May coordinate with the work of Help Desk Technicians; prioritizes service requests, assigns work, monitors results and provides technical leadership and guidance; verifies that all service issues are addressed and resolved. • Refers complex problems to IT Management and tracks the problem until it has been resolved. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency or as required. • Performs other related and assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City organization, operations, policies and procedures. • Current IT operations, policies and procedures. • Network topologies and protocols and internet technical knowledgebase services. • Network hardware, software and peripheral equipment maintenance and troubleshooting techniques. Senior IT Analyst City of Waco, TX 2 of 3 • Network system access and security guidelines and standards. • Principles and practices of technology management, infrastructure system development, project planning and systems integration in a public sector environment. Skill in: • Analyzing IT issues, evaluating alternatives and developing recommendations and strategies. • Working independently in a technical environment with interlinked and changing priorities. • Quickly and effectively diagnosing and resolving technical problems in a network environment. • Assessing customer support needs and developing and implementing effective solutions. • Using basic tools, equipment and procedures for repairing computers and peripheral devices. • Interpreting and completing technical instructions and complex variables. • Installing, configuring, testing, operating and maintaining IT network systems and equipment. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology or a related field is required; AND three years of current IT project management and technical support experience; OR an equivalent combination of education and experience. Bachelor's Degree in Computer Science is desirable. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Microsoft, Cisco, Oracle and other professional IT certifications are desirable. • Some incumbents may be required to obtain additional specific skills training and technical certifications. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Kneeling - Bending legs at knee to come to a rest on knee or knees. o Crouching - Bending the body downward and forward by bending leg and spine. o Crawling - Moving about on hands and knees or hands and feet. o Reaching - Extending hand(s) and arm(s) in any direction. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Senior IT Analyst City of Waco, TX 3 of 3 o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o Requires vision capacity to perform fine calibrations and differentiate between colored wires. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment; with some travel from site to site o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is frequently in close quarters, crawl spaces, enclosed rooms and other areas that could cause claustrophobia. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description. ________________________________________ ________________________________ Employee's Signature Date ________________________________________ ________________________________ Employee's Printed Name Employee Identification Number
Announcement Number: 876699951 NEVADA LEGISLATIVE COUNSEL BUREAU RESEARCH DIVISION CARSON CITY, NEVADA GEOGRAPHIC INFORMATION SYSTEMS (GIS) TECHNICIAN (TEMPORARY SESSION HIRE) The Legislative Counsel Bureau (LCB) is the full-time, central, nonpartisan staff of the Nevada State Legislature. The Geographic Information Systems (GIS) Technician is assigned to the LCB Research Division. Under general supervision, the technician supports Reapportionment and Redistricting activities for the 2021 Legislative Session. Among other duties, the technician works with GIS software, creates various maps and statistical reports, trains users on GIS and the redistricting application, and provides technical support for all redistricting purposes. All work is performed on a professional, nonpartisan basis and the GIS Technician must adhere to strict confidentiality requirements set forth for LCB employees. The Division is recruiting to fill four temporary, full-time GIS Technician positions beginning on or around December 7, 2020, and ending on or before July 31, 2021, with the possibility of an extension of up to three months based on the redistricting schedule of the Nevada Legislature. The temporary positions will be based in Carson City, Nevada, with the possibility of some remote work required. To be successful in this position, the candidate must be a self-starter, be capable of delivering a high-quality product while working in a team environment, and demonstrate meticulous attention to detail. A bachelor's degree from an accredited college or university preferred. Graduation from high school or the equivalent is required. The applicant must possess knowledge of Microsoft Office, Windows 10, and the Internet (various research and search tools). Experience with ESRI's ArcGIS software or other GIS applications is desired. Previous customer service/support experience is also desirable. Additional details and duties of the position are set forth on the following pages. SALARY AND BENEFITS The salary range is $24.56 to $36.48 per hour based on the employee/employer retirement rate (Grade 35). Benefits include paid holidays, annual leave (after the appropriate waiting period), sick leave, a retirement plan, and health insurance. Applicants must submit an LCB Employment Application (click here) and a letter of interest with résumé to Ken Kruse, Human Resources, LCB, 401 South Carson Street, Carson City, Nevada 89701-4747 ( Telephone: 775/684-6966; Fax: 775/684-6965). Electronic mail may be used to transmit the application, letter, and résumé. Please utilize MS Word or PDF format and send to lcbhr@lcb.state.nv.us. CLOSING DATE: MONDAY, NOVEMBER 2, 2020, AT 5 P.M. NOTE: The LCB is an Equal Opportunity Employer and does not discriminate based on race, creed, color, national origin, sex, sexual orientation, gender identity or expression, age, political affiliation, or disability. GEOGRAPHIC INFORMATION SYSTEMS TECHNICIAN (GRADE 35) RESEARCH DIVISION, LEGISLATIVE COUNSEL BUREAU, CARSON CITY DEFINITION OF CLASS The Geographic Information Systems (GIS) Technician in the Research Division works under the direct supervision of the GIS Analyst/Redistricting GIS Specialist. The GIS Technician will support all Reapportionment and Redistricting activities for the 2021 Legislative Session, including, but not limited to, working with GIS software, creating various maps and statistical reports, training users on GIS and the redistricting application, and providing technical support for all redistricting purposes. Other duties may include end-user support of hardware and software issues, including word processing and general computer-use questions. To meet the needs of the Research Division, an employee in this position may be asked by supervisors to perform other duties in addition to or in lieu of those set forth herein. All work is performed on a professional, nonpartisan basis. MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE A bachelor's degree from an accredited college or university is preferred. Graduation from high school or the equivalent is required. The applicant must possess knowledge of Microsoft Office, Windows 10, and the Internet (various research and search tools). Experience with ESRI's ArcGIS software or other GIS applications is desired. Previous customer service/support experience is also desirable. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED The Geographic Information Systems Technician must be a flexible team player with a demonstrated ability to work well with a broad range of people, including elected officials, without letting personal opinions or positions influence work procedures or products. This position also requires a person with keen attention to detail and exemplary time management skills. In addition, the GIS Technician requires a working knowledge of the Division's mission and goals; the ability to work effectively with LCB staff; the capability to adapt and follow the policies, procedures, and rules established by the Research Division and the LCB; and the ability to establish and maintain courteous, effective relationships with other employees, legislators, representatives of governmental agencies, and the public. The GIS Technician must also possess: • A demonstrated ability to work well with others and efficiently on a team; • Exceptional communication and interpersonal skills, both written and oral; • Customer-service skills with a willingness to follow through on service requests; • The ability to maintain confidentiality of information; • Initiative and the ability to productively handle changing priorities, adapt quickly to new situations and challenges, and exercise patience and professionalism under pressure; • An ability to learn and retain new skills quickly and effectively; • Skills at defining and visualizing complex problems, thinking through solutions abstractly, and selecting the best course of action; and • The ability to pay attention to detail with a high degree of accuracy. EXAMPLES OF DUTIES The list of duties below is only as a partial description and is not restrictive as to the full duties required: • Provide technical support to legislators, staff, and constituents throughout the Reapportionment and Redistricting process; • Train legislators, staff, and constituents on the functionality of the redistricting software; • Provide redistricting support to legislators, staff, and constituents by creating districts, using the redistricting software, under the direction of the customer; • Design and produce thematic district maps; • Provide statistical population reports and tables, based on redistricting plans; • Format and import various data into the redistricting database; • Meet with and provide assistance to state and local officials regarding reapportionment and redistricting issues; • Respond to requests via email or telephone; • Provide timely, onsite support; • Provide service to walk-in customers; • Establish and maintain good customer relations; • Provide high-quality customer service through accurate, courteous, and prompt communications; and • Provide follow-up with customers to ensure satisfactory resolution of service requests. Revised September 2020 Closing Date/Time:
Oct 10, 2020
Full Time
Announcement Number: 876699951 NEVADA LEGISLATIVE COUNSEL BUREAU RESEARCH DIVISION CARSON CITY, NEVADA GEOGRAPHIC INFORMATION SYSTEMS (GIS) TECHNICIAN (TEMPORARY SESSION HIRE) The Legislative Counsel Bureau (LCB) is the full-time, central, nonpartisan staff of the Nevada State Legislature. The Geographic Information Systems (GIS) Technician is assigned to the LCB Research Division. Under general supervision, the technician supports Reapportionment and Redistricting activities for the 2021 Legislative Session. Among other duties, the technician works with GIS software, creates various maps and statistical reports, trains users on GIS and the redistricting application, and provides technical support for all redistricting purposes. All work is performed on a professional, nonpartisan basis and the GIS Technician must adhere to strict confidentiality requirements set forth for LCB employees. The Division is recruiting to fill four temporary, full-time GIS Technician positions beginning on or around December 7, 2020, and ending on or before July 31, 2021, with the possibility of an extension of up to three months based on the redistricting schedule of the Nevada Legislature. The temporary positions will be based in Carson City, Nevada, with the possibility of some remote work required. To be successful in this position, the candidate must be a self-starter, be capable of delivering a high-quality product while working in a team environment, and demonstrate meticulous attention to detail. A bachelor's degree from an accredited college or university preferred. Graduation from high school or the equivalent is required. The applicant must possess knowledge of Microsoft Office, Windows 10, and the Internet (various research and search tools). Experience with ESRI's ArcGIS software or other GIS applications is desired. Previous customer service/support experience is also desirable. Additional details and duties of the position are set forth on the following pages. SALARY AND BENEFITS The salary range is $24.56 to $36.48 per hour based on the employee/employer retirement rate (Grade 35). Benefits include paid holidays, annual leave (after the appropriate waiting period), sick leave, a retirement plan, and health insurance. Applicants must submit an LCB Employment Application (click here) and a letter of interest with résumé to Ken Kruse, Human Resources, LCB, 401 South Carson Street, Carson City, Nevada 89701-4747 ( Telephone: 775/684-6966; Fax: 775/684-6965). Electronic mail may be used to transmit the application, letter, and résumé. Please utilize MS Word or PDF format and send to lcbhr@lcb.state.nv.us. CLOSING DATE: MONDAY, NOVEMBER 2, 2020, AT 5 P.M. NOTE: The LCB is an Equal Opportunity Employer and does not discriminate based on race, creed, color, national origin, sex, sexual orientation, gender identity or expression, age, political affiliation, or disability. GEOGRAPHIC INFORMATION SYSTEMS TECHNICIAN (GRADE 35) RESEARCH DIVISION, LEGISLATIVE COUNSEL BUREAU, CARSON CITY DEFINITION OF CLASS The Geographic Information Systems (GIS) Technician in the Research Division works under the direct supervision of the GIS Analyst/Redistricting GIS Specialist. The GIS Technician will support all Reapportionment and Redistricting activities for the 2021 Legislative Session, including, but not limited to, working with GIS software, creating various maps and statistical reports, training users on GIS and the redistricting application, and providing technical support for all redistricting purposes. Other duties may include end-user support of hardware and software issues, including word processing and general computer-use questions. To meet the needs of the Research Division, an employee in this position may be asked by supervisors to perform other duties in addition to or in lieu of those set forth herein. All work is performed on a professional, nonpartisan basis. MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE A bachelor's degree from an accredited college or university is preferred. Graduation from high school or the equivalent is required. The applicant must possess knowledge of Microsoft Office, Windows 10, and the Internet (various research and search tools). Experience with ESRI's ArcGIS software or other GIS applications is desired. Previous customer service/support experience is also desirable. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED The Geographic Information Systems Technician must be a flexible team player with a demonstrated ability to work well with a broad range of people, including elected officials, without letting personal opinions or positions influence work procedures or products. This position also requires a person with keen attention to detail and exemplary time management skills. In addition, the GIS Technician requires a working knowledge of the Division's mission and goals; the ability to work effectively with LCB staff; the capability to adapt and follow the policies, procedures, and rules established by the Research Division and the LCB; and the ability to establish and maintain courteous, effective relationships with other employees, legislators, representatives of governmental agencies, and the public. The GIS Technician must also possess: • A demonstrated ability to work well with others and efficiently on a team; • Exceptional communication and interpersonal skills, both written and oral; • Customer-service skills with a willingness to follow through on service requests; • The ability to maintain confidentiality of information; • Initiative and the ability to productively handle changing priorities, adapt quickly to new situations and challenges, and exercise patience and professionalism under pressure; • An ability to learn and retain new skills quickly and effectively; • Skills at defining and visualizing complex problems, thinking through solutions abstractly, and selecting the best course of action; and • The ability to pay attention to detail with a high degree of accuracy. EXAMPLES OF DUTIES The list of duties below is only as a partial description and is not restrictive as to the full duties required: • Provide technical support to legislators, staff, and constituents throughout the Reapportionment and Redistricting process; • Train legislators, staff, and constituents on the functionality of the redistricting software; • Provide redistricting support to legislators, staff, and constituents by creating districts, using the redistricting software, under the direction of the customer; • Design and produce thematic district maps; • Provide statistical population reports and tables, based on redistricting plans; • Format and import various data into the redistricting database; • Meet with and provide assistance to state and local officials regarding reapportionment and redistricting issues; • Respond to requests via email or telephone; • Provide timely, onsite support; • Provide service to walk-in customers; • Establish and maintain good customer relations; • Provide high-quality customer service through accurate, courteous, and prompt communications; and • Provide follow-up with customers to ensure satisfactory resolution of service requests. Revised September 2020 Closing Date/Time:
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Honesty, Trust, & Respect We aspire to the highest degree of integrity, honesty, trust, and respect in our interaction with each other, our suppliers, our customers, and our community. Teamwork & Problem Solving We strive to reach OCSD goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective and safe manner, and we acknowledge team and individual efforts. Leadership & Commitment We lead by example, acknowledging the value of our resources and using them wisely and safely to achieve our objectives and goals. We are committed to act in the best interest of our employees, our organization, and our community. Learning/Teaching - Talents, Skills and Abilities We continuously develop ourselves, enhancing our talents, skills, and abilities, knowing that only through personal growth and development will we continue to progress as an agency and as individuals. Recognition/Rewards We seek to recognize, acknowledge and reward contributions to OCSD by our many talented employees. OCSD is currently looking to fill the role of a Principal Information Technology Analyst. Under general supervision or direction, provides the highest level of professional computer and related systems support, including conducting comprehensive and complex systems design, analysis, and development; assumes responsibility for developing, directing, and ensuring operational availability, performance, and security of the District's most complex and strategic operations; serves as a project manager on assigned projects; serves as business analyst for assigned departments; provides guidance to other Information Technology staff, as necessary. Along with excellent customer service, task management, and presentation skills, the preferred candidate will have advanced knowledge to install, support, troubleshoot and resolve complex issues in the latest version of JD Edwards EnterpriseOne. Advanced knowledge and experience with EnterpriseOne in administration, design, development, data migration, integration, configuration, deployment, and upgrades of EnterpriseOne. Advanced knowledge in maintaining, supporting, and developing in Microsoft SQL Server including SQL scripting, SQL jobs, stored procedures, triggers, and performance tuning. Extensive knowledge and experience in supporting various EnterpriseOne modules such as Accounts Payable, Accounts Receivable, Fixed Assets, General Accounting, Human Resources, Payroll, Procurement, and BI Publisher. Advanced experience with SQL Server Reporting Services (SSRS) is required. Assist in management activities such as budget preparation, project planning, resource allocation and work assignments for other Analysts. A thorough understanding of advanced principles and practices of project management. Project Management Professional (PMP) certification is desired. Additional desired skills include PowerShell, ReportsNow, Power BI, Visual Studio C#, Team Foundation Server, and Visual Basic for Applications (Excel, Access). Qualifications & Requirements The successful candidate will have: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in computer science, information systems, or a related field; AND, Eight (8) years of work experience in information systems or network programming and analysis. Valid California Class C Driver's License. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsd.com/jobs APPLICATIONFILINGDEADLINE: October 29, 2020 before 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $126,796.80 - $139,755.20/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; ability to travel to various District sites, projects and/or meetings; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Environmental Elements Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All OCSD employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OCSD requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website . Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide . Employment is contingent upon successful completion of OCSD's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OCSD to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OCSD are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OCSD only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Closing Date/Time: 10/29/2020 5:00 PM Pacific
Oct 02, 2020
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Honesty, Trust, & Respect We aspire to the highest degree of integrity, honesty, trust, and respect in our interaction with each other, our suppliers, our customers, and our community. Teamwork & Problem Solving We strive to reach OCSD goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective and safe manner, and we acknowledge team and individual efforts. Leadership & Commitment We lead by example, acknowledging the value of our resources and using them wisely and safely to achieve our objectives and goals. We are committed to act in the best interest of our employees, our organization, and our community. Learning/Teaching - Talents, Skills and Abilities We continuously develop ourselves, enhancing our talents, skills, and abilities, knowing that only through personal growth and development will we continue to progress as an agency and as individuals. Recognition/Rewards We seek to recognize, acknowledge and reward contributions to OCSD by our many talented employees. OCSD is currently looking to fill the role of a Principal Information Technology Analyst. Under general supervision or direction, provides the highest level of professional computer and related systems support, including conducting comprehensive and complex systems design, analysis, and development; assumes responsibility for developing, directing, and ensuring operational availability, performance, and security of the District's most complex and strategic operations; serves as a project manager on assigned projects; serves as business analyst for assigned departments; provides guidance to other Information Technology staff, as necessary. Along with excellent customer service, task management, and presentation skills, the preferred candidate will have advanced knowledge to install, support, troubleshoot and resolve complex issues in the latest version of JD Edwards EnterpriseOne. Advanced knowledge and experience with EnterpriseOne in administration, design, development, data migration, integration, configuration, deployment, and upgrades of EnterpriseOne. Advanced knowledge in maintaining, supporting, and developing in Microsoft SQL Server including SQL scripting, SQL jobs, stored procedures, triggers, and performance tuning. Extensive knowledge and experience in supporting various EnterpriseOne modules such as Accounts Payable, Accounts Receivable, Fixed Assets, General Accounting, Human Resources, Payroll, Procurement, and BI Publisher. Advanced experience with SQL Server Reporting Services (SSRS) is required. Assist in management activities such as budget preparation, project planning, resource allocation and work assignments for other Analysts. A thorough understanding of advanced principles and practices of project management. Project Management Professional (PMP) certification is desired. Additional desired skills include PowerShell, ReportsNow, Power BI, Visual Studio C#, Team Foundation Server, and Visual Basic for Applications (Excel, Access). Qualifications & Requirements The successful candidate will have: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in computer science, information systems, or a related field; AND, Eight (8) years of work experience in information systems or network programming and analysis. Valid California Class C Driver's License. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsd.com/jobs APPLICATIONFILINGDEADLINE: October 29, 2020 before 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $126,796.80 - $139,755.20/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; ability to travel to various District sites, projects and/or meetings; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Environmental Elements Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All OCSD employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OCSD requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website . Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide . Employment is contingent upon successful completion of OCSD's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OCSD to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OCSD are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OCSD only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Closing Date/Time: 10/29/2020 5:00 PM Pacific
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/19, 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Sep 17, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/19, 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Monterey County Human Resources
Salinas, California, United States
Position Description Open Date: September 11, 2020 Priority Screen Date: September 25, 2020 Final Filing Date: Open until Filled Exam# 20/43J04/09EV SUMMARY OF POSITION The Monterey County Health Department, Clinic Services Bureau is seeking individuals for the position of Departmental Information Systems Specialist (DISS). The DISS acts as a resource person for users of specialized automated systems (i.e. EPIC Electronic Medical Record) providing support, training, and instruction related to the use of computer applications to staff. This position will be first response to users; coordinate with vendors, Health Department IT, and Monterey County IT to resolve issues; and suggest, implement and support process improvements based on system and operational knowledge. The Clinic Services Bureau operates seven clinics, including the Alisal Health Center, Seaside Family Health Center, Monterey County Health Clinic at Marina and the four Laurel Clinics located in Salinas, which include Family Practice, Internal Medicine, Laurel Vista, NIDO and Pediatrics. FLEXIBLE SERIES This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The eligible list established from this recruitment process may be used to fill the current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record in the following areas: Act as a resource person for users: answer questions, perform first level problem diagnosis and correction, and resolve problems. Assist in identifying and resolving routine systems problems (programs, work stations, and related hardware and software). Confer with department staff regarding changes in manual and computer system design; collaborate with others (including vendors) to improve effectiveness of system. Make recommendations for improvements. Assist in preparing information of changes for users, instructional materials, and/or staff development tools for training. Document and track systems problems and write reports on issues. May complete, prepare, generate and distribute production reports and statistics. Knowledge of: Capability and limitations of various computer operating systems including DOS, Windows, and networks. Internet Operation and use, including browser and file transfer protocol. Training principles, practices, methods, and techniques of automated system applications. Computer applications and/or systems used in data management; such as Excel, Word Access, etc. Principles and practices of recordkeeping. Customer service techniques Skill in and Ability to: Identifying, evaluating, and researching application systems, problems and coordinating corrective actions as required, with computer support personnel Gathering information and analyzing data to establish and maintain system user protocol. Organizing, prioritizing, scheduling, and coordinating workflow to meet project deadlines. Providing excellent and courteous customer service with staff and the public and establishing and maintaining effective working relationships. Communicate with vendors regarding problems and user questions. Make recommendations for system and operational enhancements. Read and comprehend written materials on wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations. Communication technical information clearly and effectively with all levels of staff in the organization, both orally and in writing. Understand and follow oral and written instructions. Characteristics of Ideal Candidate: Excellent customer service skills Excellent written and verbal communication Independent worker Strong team player Detail oriented Initiative Meets deadlines/prioritization Time management skills Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of education, training, and/or experience, typically: High School Diploma and two (2) years of experience working with computer systems in a relevant environment OR An Associate of Science degree in computer science, computer information systems or a closely related field, and minimum of one (1) year of experience working with computer systems, preferably in a similar environment. Conditions of Employment: As a condition of employment, the incumbent will be required to: Be available to work a flexible schedule including evenings, weekends, holidays and during times of disaster or emergency. Successfully pass an extensive background investigation to the satisfaction of the Appointing Authority with the ability to be bonded. The Health Department will conduct thorough background and reference checks which include a Department of Justice fingerprint check. The Applicant will be required to execute a consent and waiver for the background investigation. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record. For a complete job description please visit https://www2.co.monterey.ca.us/pages/hr/class-specs/43J04.pdf Additional Information APPLICATION & SELECTION PROCEDURES TO APPLY : Submit the following to the Monterey County Health Department, Human Resources Division, 1270 Natividad Road, Salinas, CA 93906 by the Priority Screen Date: Friday, September 25, 2020 Monterey County Employment Application form Responses to the Supplemental Questions Or apply on-line at www.co.monterey.ca.us/personnel All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on a needed basis until the position is filled. Please be aware if the application form and responses to supplemental questions is not submitted by the priority screening date, the application will be removed from further consideration and not be considered further. The selection process is tentative, and applicants will be notified if changes are made. Resumes may be submitted, but will not be accepted in lieu of required application materials . Application materials will be competitively evaluated. Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. To further assess applicant's possession of required qualifications, this examination may include an oral examination, pre-exam exercise, performance exercise, performance exam, and/or written examination. For more information or to receive application materials, contact the Health Department Human Resources Division at 831-755-4519. SPECIAL NOTE: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4519. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for the benefits listed below. BENEFITS: The County offers an excellent benefits package (J Bargaining Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "J" MOU prevails over this listing. See https://www.co.monterey.ca.us/home/showdocument?id=78044 for more information (J Bargaining Unit Benefit Summary Sheet.) EQUAL OPPORTUNITY: Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-4946. Closing Date/Time: Continuous
Sep 12, 2020
Full Time
Position Description Open Date: September 11, 2020 Priority Screen Date: September 25, 2020 Final Filing Date: Open until Filled Exam# 20/43J04/09EV SUMMARY OF POSITION The Monterey County Health Department, Clinic Services Bureau is seeking individuals for the position of Departmental Information Systems Specialist (DISS). The DISS acts as a resource person for users of specialized automated systems (i.e. EPIC Electronic Medical Record) providing support, training, and instruction related to the use of computer applications to staff. This position will be first response to users; coordinate with vendors, Health Department IT, and Monterey County IT to resolve issues; and suggest, implement and support process improvements based on system and operational knowledge. The Clinic Services Bureau operates seven clinics, including the Alisal Health Center, Seaside Family Health Center, Monterey County Health Clinic at Marina and the four Laurel Clinics located in Salinas, which include Family Practice, Internal Medicine, Laurel Vista, NIDO and Pediatrics. FLEXIBLE SERIES This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The eligible list established from this recruitment process may be used to fill the current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record in the following areas: Act as a resource person for users: answer questions, perform first level problem diagnosis and correction, and resolve problems. Assist in identifying and resolving routine systems problems (programs, work stations, and related hardware and software). Confer with department staff regarding changes in manual and computer system design; collaborate with others (including vendors) to improve effectiveness of system. Make recommendations for improvements. Assist in preparing information of changes for users, instructional materials, and/or staff development tools for training. Document and track systems problems and write reports on issues. May complete, prepare, generate and distribute production reports and statistics. Knowledge of: Capability and limitations of various computer operating systems including DOS, Windows, and networks. Internet Operation and use, including browser and file transfer protocol. Training principles, practices, methods, and techniques of automated system applications. Computer applications and/or systems used in data management; such as Excel, Word Access, etc. Principles and practices of recordkeeping. Customer service techniques Skill in and Ability to: Identifying, evaluating, and researching application systems, problems and coordinating corrective actions as required, with computer support personnel Gathering information and analyzing data to establish and maintain system user protocol. Organizing, prioritizing, scheduling, and coordinating workflow to meet project deadlines. Providing excellent and courteous customer service with staff and the public and establishing and maintaining effective working relationships. Communicate with vendors regarding problems and user questions. Make recommendations for system and operational enhancements. Read and comprehend written materials on wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations. Communication technical information clearly and effectively with all levels of staff in the organization, both orally and in writing. Understand and follow oral and written instructions. Characteristics of Ideal Candidate: Excellent customer service skills Excellent written and verbal communication Independent worker Strong team player Detail oriented Initiative Meets deadlines/prioritization Time management skills Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of education, training, and/or experience, typically: High School Diploma and two (2) years of experience working with computer systems in a relevant environment OR An Associate of Science degree in computer science, computer information systems or a closely related field, and minimum of one (1) year of experience working with computer systems, preferably in a similar environment. Conditions of Employment: As a condition of employment, the incumbent will be required to: Be available to work a flexible schedule including evenings, weekends, holidays and during times of disaster or emergency. Successfully pass an extensive background investigation to the satisfaction of the Appointing Authority with the ability to be bonded. The Health Department will conduct thorough background and reference checks which include a Department of Justice fingerprint check. The Applicant will be required to execute a consent and waiver for the background investigation. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record. For a complete job description please visit https://www2.co.monterey.ca.us/pages/hr/class-specs/43J04.pdf Additional Information APPLICATION & SELECTION PROCEDURES TO APPLY : Submit the following to the Monterey County Health Department, Human Resources Division, 1270 Natividad Road, Salinas, CA 93906 by the Priority Screen Date: Friday, September 25, 2020 Monterey County Employment Application form Responses to the Supplemental Questions Or apply on-line at www.co.monterey.ca.us/personnel All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on a needed basis until the position is filled. Please be aware if the application form and responses to supplemental questions is not submitted by the priority screening date, the application will be removed from further consideration and not be considered further. The selection process is tentative, and applicants will be notified if changes are made. Resumes may be submitted, but will not be accepted in lieu of required application materials . Application materials will be competitively evaluated. Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. To further assess applicant's possession of required qualifications, this examination may include an oral examination, pre-exam exercise, performance exercise, performance exam, and/or written examination. For more information or to receive application materials, contact the Health Department Human Resources Division at 831-755-4519. SPECIAL NOTE: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4519. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for the benefits listed below. BENEFITS: The County offers an excellent benefits package (J Bargaining Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "J" MOU prevails over this listing. See https://www.co.monterey.ca.us/home/showdocument?id=78044 for more information (J Bargaining Unit Benefit Summary Sheet.) EQUAL OPPORTUNITY: Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-4946. Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class.AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminalhistory information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/26/2021 5:00 PM Pacific
Oct 01, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class.AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminalhistory information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/26/2021 5:00 PM Pacific
Contra Costa County, CA
Martinez, California, United States
The Position CLOSING DATE: Open Until Filled Bargaining Unit: Local 21 - Non Supervisory Management The Contra Costa County Health Services Department is offering an excellent employment opportunity to fill 13 Full-Time Health Services Systems Analyst II positions assigned primarily to the Health Services Information Technology Unit located in Martinez, CA. Incumbents will be responsible for the ongoing professional support of Epic, Sharecare and mission-critical clinical, business and operational applications, reviewing, analyzing and evaluating system and/or service requests using structured techniques and methodology, managing some or all of a project from the initial fact-gathering meeting, developing and maintaining training environments and materials, and providing role-based education. Incumbents will also plan, implement, and organize activities relating to enterprise-wide application selection, deployment, optimization, and training. Incumbents will report to the Health Services Information Technology Supervisor or Manager. We are looking for someone who: Is a joyful and articulate collaborator, both verbally and in writing, and communicates clearly and professionally with staff, providers, and with outside vendors Is a passionate steward who shows initiative and follow-through Is a responsible innovator who effectively analyzes and prioritizes situations as they arise during the day, responding to urgent requests in a timely manner in an atmosphere with competing demands Demonstrates empathy in handling customer needs and builds a trusting rapport with customers Excels at troubleshooting What you will typically be responsible for: Providing assessments of existing system capabilities, workflow, user requirements, options and outcomes, and evaluating the effectiveness of changes Supporting our customers in the proper use of applications, systems, and equipment Coordinating and documenting systems, projects and/or processes including end user training Helping to develop proposals for system modification/replacement including cost benefit analysis and resource requirements Developing detailed procedures on software installation and configuration A few reasons why you might love this job: Your work will impact the lives, health, and wellbeing of all residents (with a focus on the diverse, marginalized communities) and businesses in Contra Costa County This job encompasses a wide range of responsibilities as your day-to-day activities will be challenging keeping you stimulated and helping your career grow Professional development funds are available for each employee Offers a generous benefits package for you and your family A fewchallenges you might face inthis job: After hours work might be required during system upgrades. Adapting to the frequency and timeliness of the regulatory changes Staff must adapt to new and ever-changing technology You may have to work under pressure and need to deliver products in tight timeframes Troubleshooting multiple interconnected systems Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Industry Monitoring: Grasping the external political, economic, competitive, and social factors affecting the industry Customer Focus : Attending to the needs and expectations of customers Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Self-Management : Showing personal organization, self-discipline, and dependability Desirable Qualifications: Database administration certifications from Microsoft or Oracle Certifications from Epic Experience working in the public sector Specific training in emotional intelligence and/or customer service Read the complete job description at https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for twelve (12) months. TENTATIVE EXAM DATES Tentative Training and Experience Exam: Periodically Until Filled Minimum Qualifications Education: Possession of a Bachelor's degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, or a closely related field. Experience: Three (3) years of system analysis experience including two (2) years in a health care information systems environment, working with end users to extract, document and optimize data flow, implement hospital systems, and support applications and databases. Incumbents will have demonstrable project management experience in the role of technical or application team lead for a major complex project or direct experience as a project manager for smaller projects. Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major. Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Substitution for Experience: A Master's degree in one of the fields noted above may be substituted for one (1) year of the required experience. Possession of a current Epic certification may be substituted for six (6) months of the required experience. Certification: May be required to obtain and maintain vendor specific certifications on the applications supported. The incumbent will be required to obtain the certification requested within 6 months of notification from the supervisor. Other Requirements: A background investigation/fingerprint and/or physical exam may be required prior to the start of employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed supplemental questionnaire is required. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire (Weighted 100%). Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the eligible list. The examination steps noted above may be changed in accordance with the County's Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
Oct 13, 2020
Full Time
The Position CLOSING DATE: Open Until Filled Bargaining Unit: Local 21 - Non Supervisory Management The Contra Costa County Health Services Department is offering an excellent employment opportunity to fill 13 Full-Time Health Services Systems Analyst II positions assigned primarily to the Health Services Information Technology Unit located in Martinez, CA. Incumbents will be responsible for the ongoing professional support of Epic, Sharecare and mission-critical clinical, business and operational applications, reviewing, analyzing and evaluating system and/or service requests using structured techniques and methodology, managing some or all of a project from the initial fact-gathering meeting, developing and maintaining training environments and materials, and providing role-based education. Incumbents will also plan, implement, and organize activities relating to enterprise-wide application selection, deployment, optimization, and training. Incumbents will report to the Health Services Information Technology Supervisor or Manager. We are looking for someone who: Is a joyful and articulate collaborator, both verbally and in writing, and communicates clearly and professionally with staff, providers, and with outside vendors Is a passionate steward who shows initiative and follow-through Is a responsible innovator who effectively analyzes and prioritizes situations as they arise during the day, responding to urgent requests in a timely manner in an atmosphere with competing demands Demonstrates empathy in handling customer needs and builds a trusting rapport with customers Excels at troubleshooting What you will typically be responsible for: Providing assessments of existing system capabilities, workflow, user requirements, options and outcomes, and evaluating the effectiveness of changes Supporting our customers in the proper use of applications, systems, and equipment Coordinating and documenting systems, projects and/or processes including end user training Helping to develop proposals for system modification/replacement including cost benefit analysis and resource requirements Developing detailed procedures on software installation and configuration A few reasons why you might love this job: Your work will impact the lives, health, and wellbeing of all residents (with a focus on the diverse, marginalized communities) and businesses in Contra Costa County This job encompasses a wide range of responsibilities as your day-to-day activities will be challenging keeping you stimulated and helping your career grow Professional development funds are available for each employee Offers a generous benefits package for you and your family A fewchallenges you might face inthis job: After hours work might be required during system upgrades. Adapting to the frequency and timeliness of the regulatory changes Staff must adapt to new and ever-changing technology You may have to work under pressure and need to deliver products in tight timeframes Troubleshooting multiple interconnected systems Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Industry Monitoring: Grasping the external political, economic, competitive, and social factors affecting the industry Customer Focus : Attending to the needs and expectations of customers Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Self-Management : Showing personal organization, self-discipline, and dependability Desirable Qualifications: Database administration certifications from Microsoft or Oracle Certifications from Epic Experience working in the public sector Specific training in emotional intelligence and/or customer service Read the complete job description at https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for twelve (12) months. TENTATIVE EXAM DATES Tentative Training and Experience Exam: Periodically Until Filled Minimum Qualifications Education: Possession of a Bachelor's degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, or a closely related field. Experience: Three (3) years of system analysis experience including two (2) years in a health care information systems environment, working with end users to extract, document and optimize data flow, implement hospital systems, and support applications and databases. Incumbents will have demonstrable project management experience in the role of technical or application team lead for a major complex project or direct experience as a project manager for smaller projects. Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major. Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Substitution for Experience: A Master's degree in one of the fields noted above may be substituted for one (1) year of the required experience. Possession of a current Epic certification may be substituted for six (6) months of the required experience. Certification: May be required to obtain and maintain vendor specific certifications on the applications supported. The incumbent will be required to obtain the certification requested within 6 months of notification from the supervisor. Other Requirements: A background investigation/fingerprint and/or physical exam may be required prior to the start of employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed supplemental questionnaire is required. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire (Weighted 100%). Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the eligible list. The examination steps noted above may be changed in accordance with the County's Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
Dominguez Hills
1000 East Victoria Street, Carson, CA 90747, USA
Description: Position Information This is a full-time, permanent (probationary) position. This position may require the incumbent to be on-call 24/7 to assist with systems maintenance and/or resolving emergency or urgent issues. The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis per the applicable Collective Bargaining Agreement requirements. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system. Conditions of Employment Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Application Deadline & Salary Information The application deadline is: Monday, October 12, 2020. The salary range for this classification is: $6,249 to $12,100 monthly. Major Duties Under the general direction of the Associate Director of Enterprise Applications, the Functional/Technical Analyst is responsible for providing functional and technical support for Enterprise Application Systems, including SalesForce and PeopleSoft CS system, as well as integrations/interfaces to ancillary systems like Document Imaging system, Service Management system, etc. In a rapidly evolving and constantly changing technology landscape, this role provides critical subject matter expertise in deployment, implementation, integration, and support of systems used in higher education, and remains adaptable and proficient in the latest technologies. Primary responsibilities include: Administer, configure, test, upgrade, and support application systems and operations relating to core ERP systems: Salesforce (tools including, but not limited to, Marketing Cloud, EDA, and Service Cloud) and PeopleSoft Campus Solutions (all modules); and relates ancillary systems. Administers and supports implementations, integrations, migration, upgrade, configuration, reporting, tuning, usage control, and monitoring of these systems. The Functional/Technical Analyst participates in I.T. projects and is responsible for gathering functional business, technical, and integration requirements. Periodically monitor the use and performance of applications/processes and make upgrade/patching recommendations. Work with user groups and other technical or appointed staff to optimize the use of application functionality. Perform other application or system-related tasks as assigned. Make analytical studies of data processing procedures, systems, and organization structure in order to design and formulate new or revised methods of applying computer technology for the solution of operational data processing problems. Troubleshoots and resolve application-related issues during development, as well as in production. Maintains IT professional standards of anonymity for data that reside on campus servers and computer systems. Maintains confidentiality and security of all information and data and provides excellent customer service. Qualifications Required Experience: Minimum of seven years of direct experience with implementation/configuration/support/upgrades of Oracle PeopleSoft Campus Solutions and/or Salesforce, as well as leading functional/technical fit-gap analysis, and technical root-cause analysis. Required Education: A bachelor's degree in computer science or business, or equivalent training and applied experience or equivalent to graduation from a four-year college or university. Preferred Experience: Ten years technical/functional experience in higher education enterprise application implementation and support ,including full systems development life cycle system implementations. Experience with SQL, SOQL, or SQR. Required Knowledge, Skills and Abilities: A solid foundation of knowledge and skills in Software Development Lifecycle (SDLC), applications programming, systems and business processes analysis, and related programming support functions. Ability to lead technical implementation projects, including the gathering/documenting of requirements and use-cases and clearly articulate envisioned processes is required. Be able speak with DBA's, PeopleSoft developers regarding technical matters, and be able to explain issues in plain language for functional team members. Knowledge of project implementation and project management Principles and practices of computer programming Principles of organization, administration, and management Analyze problems and to make appropriate recommendations Software development lifecycle Work cooperatively with representatives of campus departments Relate problem and solution requirements to application developers, well as faculty and staff Design report formats considering system capabilities and limitations Communicate clearly, both oral and written. Effectively and efficiently manage, create, operate, maintain, and troubleshoot enterprise applications Monitor and optimize process performance Contact and communicate with CSU systemwide or manufacturer help desks for technical support Understand special policies and procedures of the CMS project from the Chancellor's Office perspective and how they impact the University; Work effectively with individuals in the campus and CSU system organizations Work independently, organize and plan work and projects, including handling multiple priorities in a project environment Meet stringent deadlines and complete assignments with general direction Read, analyze, interpret, troubleshoot, and communicate effectively and efficiently Use judgment to make decisions, interpret, test and apply solutions Recognize and identify training needs and recommend appropriate method of delivery; and initiative and ingenuity to solve problems and to suggest improvements Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment. Responsibilities 40% Serves as functional and technical expert toward the administration, configuration, testing, upgrading, and supporting of university application systems and operations relating to ERP and ancillary systems including, but not limited to, Salesforce (Marketing Cloud, EDA, and Service Cloud, etc) and PeopleSoft Campus Solutions (all modules), TouchNet, Document Imaging System, etc. Administers and supports implementations, integrations, migration, upgrade, configuration, reporting, tuning, usage control, and monitoring of these systems. Participates in technical projects for solving business requirements and is responsible for gathering functional business, technical, and integration requirements and working with project team to develop and implement solutions. Regularly monitors the use and performance of applications/processes and makes upgrade/patching recommendations. 30% Serve as functional/technical liaison between department subject matter experts, IT teams, consultants, and external vendors to support/sustain university application systems. Provide expert technical support (using root-cause analysis) for quickly isolating issues in production and non-production. Performs systematic testing and support during system upgrades and patches, and issue resolution. Define and document hardware and software requirements for implementation of new functionality. Gather requirements and develop detailed program specifications for modifications/enhancements to administrative systems. 20% Generate ad hoc reports using SQL and application-based reporting tools, enter and track to completion operational and project tasks in university project management software tool, participate in CSU systemwide technical and functional user groups, reporting relevant details back to team, Coordinate and conduct testing of new releases, retrofits to customizations, and regression testing of functions impacted by bug fixes and enhancements. 10% Participate in meetings and maintain a status on all active project and operational tasks. Provides consultation to operational staff. Attend and participate in departmental and team meetings. Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. Clery Act crime statistics for CSUDH are available at https://www.csudh.edu/dhpd/clery/crime-stats/ , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S. The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9 Closing Date/Time: October 12, 2020
Oct 07, 2020
Full Time
Description: Position Information This is a full-time, permanent (probationary) position. This position may require the incumbent to be on-call 24/7 to assist with systems maintenance and/or resolving emergency or urgent issues. The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis per the applicable Collective Bargaining Agreement requirements. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system. Conditions of Employment Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Application Deadline & Salary Information The application deadline is: Monday, October 12, 2020. The salary range for this classification is: $6,249 to $12,100 monthly. Major Duties Under the general direction of the Associate Director of Enterprise Applications, the Functional/Technical Analyst is responsible for providing functional and technical support for Enterprise Application Systems, including SalesForce and PeopleSoft CS system, as well as integrations/interfaces to ancillary systems like Document Imaging system, Service Management system, etc. In a rapidly evolving and constantly changing technology landscape, this role provides critical subject matter expertise in deployment, implementation, integration, and support of systems used in higher education, and remains adaptable and proficient in the latest technologies. Primary responsibilities include: Administer, configure, test, upgrade, and support application systems and operations relating to core ERP systems: Salesforce (tools including, but not limited to, Marketing Cloud, EDA, and Service Cloud) and PeopleSoft Campus Solutions (all modules); and relates ancillary systems. Administers and supports implementations, integrations, migration, upgrade, configuration, reporting, tuning, usage control, and monitoring of these systems. The Functional/Technical Analyst participates in I.T. projects and is responsible for gathering functional business, technical, and integration requirements. Periodically monitor the use and performance of applications/processes and make upgrade/patching recommendations. Work with user groups and other technical or appointed staff to optimize the use of application functionality. Perform other application or system-related tasks as assigned. Make analytical studies of data processing procedures, systems, and organization structure in order to design and formulate new or revised methods of applying computer technology for the solution of operational data processing problems. Troubleshoots and resolve application-related issues during development, as well as in production. Maintains IT professional standards of anonymity for data that reside on campus servers and computer systems. Maintains confidentiality and security of all information and data and provides excellent customer service. Qualifications Required Experience: Minimum of seven years of direct experience with implementation/configuration/support/upgrades of Oracle PeopleSoft Campus Solutions and/or Salesforce, as well as leading functional/technical fit-gap analysis, and technical root-cause analysis. Required Education: A bachelor's degree in computer science or business, or equivalent training and applied experience or equivalent to graduation from a four-year college or university. Preferred Experience: Ten years technical/functional experience in higher education enterprise application implementation and support ,including full systems development life cycle system implementations. Experience with SQL, SOQL, or SQR. Required Knowledge, Skills and Abilities: A solid foundation of knowledge and skills in Software Development Lifecycle (SDLC), applications programming, systems and business processes analysis, and related programming support functions. Ability to lead technical implementation projects, including the gathering/documenting of requirements and use-cases and clearly articulate envisioned processes is required. Be able speak with DBA's, PeopleSoft developers regarding technical matters, and be able to explain issues in plain language for functional team members. Knowledge of project implementation and project management Principles and practices of computer programming Principles of organization, administration, and management Analyze problems and to make appropriate recommendations Software development lifecycle Work cooperatively with representatives of campus departments Relate problem and solution requirements to application developers, well as faculty and staff Design report formats considering system capabilities and limitations Communicate clearly, both oral and written. Effectively and efficiently manage, create, operate, maintain, and troubleshoot enterprise applications Monitor and optimize process performance Contact and communicate with CSU systemwide or manufacturer help desks for technical support Understand special policies and procedures of the CMS project from the Chancellor's Office perspective and how they impact the University; Work effectively with individuals in the campus and CSU system organizations Work independently, organize and plan work and projects, including handling multiple priorities in a project environment Meet stringent deadlines and complete assignments with general direction Read, analyze, interpret, troubleshoot, and communicate effectively and efficiently Use judgment to make decisions, interpret, test and apply solutions Recognize and identify training needs and recommend appropriate method of delivery; and initiative and ingenuity to solve problems and to suggest improvements Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment. Responsibilities 40% Serves as functional and technical expert toward the administration, configuration, testing, upgrading, and supporting of university application systems and operations relating to ERP and ancillary systems including, but not limited to, Salesforce (Marketing Cloud, EDA, and Service Cloud, etc) and PeopleSoft Campus Solutions (all modules), TouchNet, Document Imaging System, etc. Administers and supports implementations, integrations, migration, upgrade, configuration, reporting, tuning, usage control, and monitoring of these systems. Participates in technical projects for solving business requirements and is responsible for gathering functional business, technical, and integration requirements and working with project team to develop and implement solutions. Regularly monitors the use and performance of applications/processes and makes upgrade/patching recommendations. 30% Serve as functional/technical liaison between department subject matter experts, IT teams, consultants, and external vendors to support/sustain university application systems. Provide expert technical support (using root-cause analysis) for quickly isolating issues in production and non-production. Performs systematic testing and support during system upgrades and patches, and issue resolution. Define and document hardware and software requirements for implementation of new functionality. Gather requirements and develop detailed program specifications for modifications/enhancements to administrative systems. 20% Generate ad hoc reports using SQL and application-based reporting tools, enter and track to completion operational and project tasks in university project management software tool, participate in CSU systemwide technical and functional user groups, reporting relevant details back to team, Coordinate and conduct testing of new releases, retrofits to customizations, and regression testing of functions impacted by bug fixes and enhancements. 10% Participate in meetings and maintain a status on all active project and operational tasks. Provides consultation to operational staff. Attend and participate in departmental and team meetings. Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. Clery Act crime statistics for CSUDH are available at https://www.csudh.edu/dhpd/clery/crime-stats/ , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S. The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9 Closing Date/Time: October 12, 2020
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education for up to (4) years. Licenses and Certifications Required: None. Notes to Applicants The IT Business System Analyst will assist IT customers with continuous hardware request, tracking and lifecycle management of technology hardware assets. Position is also responsible for monitoring and analysis of vendor metrics related to risk, performance and contract compliance. Other responsibilities include, hardware contracts monitoring as well as continuous engagement with vendors and stakeholders. This position will drive innovation and improvements beyond basic hardware request and procurement functions and the delivery of strategic value by optimizing asset management, vendor relationships and accountability. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference, www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. RELATED WORK EXPERIENCE : For this position related experience includes: Information Technology Vendor Relations Review of Vendor Portfolios Vendor Engagement Government Purchasing Cooperatives Government Financial, Purchasing & Vendor Portals Pay Range Commensurate Hours Monday through Friday. 8 a.m. to 5 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 11/01/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Dr., Austin, Texas 78741 Preferred Qualifications Experience conducting periodic reviews of vendor portfolios Experience with Information Technology lifecycle Asset Management - Hardware Experience handling contractual and financial aspects of asset management Experience assisting in the development, implementation and training of end users on procedures and processes for tracking hardware assets through the asset life-cycle Experience maintaining hardware records and databases containing information regarding entitlements, warranties and SLAs (Service Level Agreements) Experience working with business value dash boards, portals that support budget and IT requirements Experience managing the hardware support and maintenance renewal processes Experience incorporating new hardware processes and procedures around acquisitions, contracting, deployment and overall management Experience with ServiceNow, IBM Maximo Experience with SharePoint, database querying and reporting, advanced Excel skills (pivot tables, v-lookups, data visualization), Tableau Experience with government purchasing cooperatives and vendor engagement ( Financial, Purchasing and Vendor portals) Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Assist with converting requirements into developing a statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures • Knowledge of legacy, and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. • Experience may substitute for education for up to (4) years Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your experience and knowledge of working, establishing and evaluating vendor relations programs and hardware lifecycle management. (Open Ended Question) * Describe your experience working with ServiceNow, Maximo, Databases and Excel and reporting, graphs and flow charts. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Oct 17, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education for up to (4) years. Licenses and Certifications Required: None. Notes to Applicants The IT Business System Analyst will assist IT customers with continuous hardware request, tracking and lifecycle management of technology hardware assets. Position is also responsible for monitoring and analysis of vendor metrics related to risk, performance and contract compliance. Other responsibilities include, hardware contracts monitoring as well as continuous engagement with vendors and stakeholders. This position will drive innovation and improvements beyond basic hardware request and procurement functions and the delivery of strategic value by optimizing asset management, vendor relationships and accountability. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference, www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. RELATED WORK EXPERIENCE : For this position related experience includes: Information Technology Vendor Relations Review of Vendor Portfolios Vendor Engagement Government Purchasing Cooperatives Government Financial, Purchasing & Vendor Portals Pay Range Commensurate Hours Monday through Friday. 8 a.m. to 5 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 11/01/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Dr., Austin, Texas 78741 Preferred Qualifications Experience conducting periodic reviews of vendor portfolios Experience with Information Technology lifecycle Asset Management - Hardware Experience handling contractual and financial aspects of asset management Experience assisting in the development, implementation and training of end users on procedures and processes for tracking hardware assets through the asset life-cycle Experience maintaining hardware records and databases containing information regarding entitlements, warranties and SLAs (Service Level Agreements) Experience working with business value dash boards, portals that support budget and IT requirements Experience managing the hardware support and maintenance renewal processes Experience incorporating new hardware processes and procedures around acquisitions, contracting, deployment and overall management Experience with ServiceNow, IBM Maximo Experience with SharePoint, database querying and reporting, advanced Excel skills (pivot tables, v-lookups, data visualization), Tableau Experience with government purchasing cooperatives and vendor engagement ( Financial, Purchasing and Vendor portals) Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Assist with converting requirements into developing a statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures • Knowledge of legacy, and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. • Experience may substitute for education for up to (4) years Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your experience and knowledge of working, establishing and evaluating vendor relations programs and hardware lifecycle management. (Open Ended Question) * Describe your experience working with ServiceNow, Maximo, Databases and Excel and reporting, graphs and flow charts. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
